Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17017
Recall Date: Jan 12, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
168 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My transmission failed and I had to get a new one on my trip.
Corrective Action:
My transmission failed and I had to get a new one on my trip.
Additional Notes:
My transmission failed and I had to get a new one on my trip.
Mfg Campaign: 11533233
Recall Date: Jul 19, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Despite replacing Throttle Body and Accelerator Pedal Position Sensor, I continue to have my Suburban go into Reduced Engine Power without much warning. It is very dangerous when you are driving on the freeway and your vehicle suddenly will not do over 35mph with the engine revving to 4000+ RPM. I've spent nearly $1000 at repair shops and have found that nothing they attempt will fix the problem. I cannot trust vehicle with my wife and kids riding any distance in it.
Corrective Action:
Despite replacing Throttle Body and Accelerator Pedal Position Sensor, I continue to have my Suburban go into Reduced Engine Power without much warning. It is very dangerous when you are driving on the freeway and your vehicle suddenly will not do over 35mph with the engine revving to 4000+ RPM. I've spent nearly $1000 at repair shops and have found that nothing they attempt will fix the problem. I cannot trust vehicle with my wife and kids riding any distance in it.
Additional Notes:
Despite replacing Throttle Body and Accelerator Pedal Position Sensor, I continue to have my Suburban go into Reduced Engine Power without much warning. It is very dangerous when you are driving on the freeway and your vehicle suddenly will not do over 35mph with the engine revving to 4000+ RPM. I've spent nearly $1000 at repair shops and have found that nothing they attempt will fix the problem. I cannot trust vehicle with my wife and kids riding any distance in it.
Mfg Campaign: 11527824
Recall Date: Jun 20, 2023
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Potential Consequences:
The contact owns a 2017 Chevrolet Suburban. The contact stated while operating the vehicle, there was an abnormal gasoline odor inside and outside the vehicle. The vehicle was examined by an independent mechanic who determined that while the engine was turned on fuel was leaking from the fuel line connected to the fuel pump and that the fuel line needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted but no assistance was offered. The local dealer was not notified. The failure mileage was 120,000.
Corrective Action:
The contact owns a 2017 Chevrolet Suburban. The contact stated while operating the vehicle, there was an abnormal gasoline odor inside and outside the vehicle. The vehicle was examined by an independent mechanic who determined that while the engine was turned on fuel was leaking from the fuel line connected to the fuel pump and that the fuel line needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted but no assistance was offered. The local dealer was not notified. The failure mileage was 120,000.
Additional Notes:
The contact owns a 2017 Chevrolet Suburban. The contact stated while operating the vehicle, there was an abnormal gasoline odor inside and outside the vehicle. The vehicle was examined by an independent mechanic who determined that while the engine was turned on fuel was leaking from the fuel line connected to the fuel pump and that the fuel line needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted but no assistance was offered. The local dealer was not notified. The failure mileage was 120,000.
Mfg Campaign: 11519395
Recall Date: Apr 28, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Trailer Brake System light keeps coming on even after replacing the unit it self.
Corrective Action:
Service Trailer Brake System light keeps coming on even after replacing the unit it self.
Additional Notes:
Service Trailer Brake System light keeps coming on even after replacing the unit it self.
Mfg Campaign: 11519149
Recall Date: Apr 26, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Suburban. The contact stated that while her husband was driving approximately 60 MPH, the speed inadvertently decelerated to 30 MPH. The contact then stated that her husband depressed the accelerator pedal; however, the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission failed and needed to be replaced or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2017 Chevrolet Suburban. The contact stated that while her husband was driving approximately 60 MPH, the speed inadvertently decelerated to 30 MPH. The contact then stated that her husband depressed the accelerator pedal; however, the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission failed and needed to be replaced or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2017 Chevrolet Suburban. The contact stated that while her husband was driving approximately 60 MPH, the speed inadvertently decelerated to 30 MPH. The contact then stated that her husband depressed the accelerator pedal; however, the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission failed and needed to be replaced or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.
Mfg Campaign: 11517505
Recall Date: Apr 17, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Suburban. The contact stated that while her husband was driving approximately 60 MPH, the speed inadvertently decelerated to 30 MPH. The contact then stated that her husband depressed the accelerator pedal; however, the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission failed and needed to be replaced or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2017 Chevrolet Suburban. The contact stated that while her husband was driving approximately 60 MPH, the speed inadvertently decelerated to 30 MPH. The contact then stated that her husband depressed the accelerator pedal; however, the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission failed and needed to be replaced or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2017 Chevrolet Suburban. The contact stated that while her husband was driving approximately 60 MPH, the speed inadvertently decelerated to 30 MPH. The contact then stated that her husband depressed the accelerator pedal; however, the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission failed and needed to be replaced or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.
Mfg Campaign: 11517505
Recall Date: Apr 17, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission went out at 5 years
Corrective Action:
Transmission went out at 5 years
Additional Notes:
Transmission went out at 5 years
Mfg Campaign: 11515542
Recall Date: Apr 5, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving the Suburban in the early morning of Sunday, March 26, our Suburban's started on fire from under the front hood. The fire quickly engulfed the entire vehicle within minutes, destroying everything inside of it.
Corrective Action:
While driving the Suburban in the early morning of Sunday, March 26, our Suburban's started on fire from under the front hood. The fire quickly engulfed the entire vehicle within minutes, destroying everything inside of it.
Additional Notes:
While driving the Suburban in the early morning of Sunday, March 26, our Suburban's started on fire from under the front hood. The fire quickly engulfed the entire vehicle within minutes, destroying everything inside of it.
Mfg Campaign: 11513942
Recall Date: Mar 27, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 5 MPH and exiting a parking lot, while depressing the accelerator pedal, the vehicle failed to properly accelerate as needed. The contact stated that the check engine warning light was illuminated. The contact was able to shift into low gear and continued driving to his residence. The vehicle became undrivable. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact towed the vehicle to the independent mechanic, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 43,684.
Corrective Action:
The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 5 MPH and exiting a parking lot, while depressing the accelerator pedal, the vehicle failed to properly accelerate as needed. The contact stated that the check engine warning light was illuminated. The contact was able to shift into low gear and continued driving to his residence. The vehicle became undrivable. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact towed the vehicle to the independent mechanic, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 43,684.
Additional Notes:
The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 5 MPH and exiting a parking lot, while depressing the accelerator pedal, the vehicle failed to properly accelerate as needed. The contact stated that the check engine warning light was illuminated. The contact was able to shift into low gear and continued driving to his residence. The vehicle became undrivable. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact towed the vehicle to the independent mechanic, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 43,684.
Mfg Campaign: 11510954
Recall Date: Mar 9, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 5 MPH and exiting a parking lot, while depressing the accelerator pedal, the vehicle failed to properly accelerate as needed. The contact stated that the check engine warning light was illuminated. The contact was able to shift into low gear and continued driving to his residence. The vehicle became undrivable. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact towed the vehicle to the independent mechanic, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 43,684.
Corrective Action:
The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 5 MPH and exiting a parking lot, while depressing the accelerator pedal, the vehicle failed to properly accelerate as needed. The contact stated that the check engine warning light was illuminated. The contact was able to shift into low gear and continued driving to his residence. The vehicle became undrivable. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact towed the vehicle to the independent mechanic, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 43,684.
Additional Notes:
The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 5 MPH and exiting a parking lot, while depressing the accelerator pedal, the vehicle failed to properly accelerate as needed. The contact stated that the check engine warning light was illuminated. The contact was able to shift into low gear and continued driving to his residence. The vehicle became undrivable. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact towed the vehicle to the independent mechanic, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 43,684.
Mfg Campaign: 11510954
Recall Date: Mar 9, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 5 MPH and exiting a parking lot, while depressing the accelerator pedal, the vehicle failed to properly accelerate as needed. The contact stated that the check engine warning light was illuminated. The contact was able to shift into low gear and continued driving to his residence. The vehicle became undrivable. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact towed the vehicle to the independent mechanic, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 43,684.
Corrective Action:
The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 5 MPH and exiting a parking lot, while depressing the accelerator pedal, the vehicle failed to properly accelerate as needed. The contact stated that the check engine warning light was illuminated. The contact was able to shift into low gear and continued driving to his residence. The vehicle became undrivable. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact towed the vehicle to the independent mechanic, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 43,684.
Additional Notes:
The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 5 MPH and exiting a parking lot, while depressing the accelerator pedal, the vehicle failed to properly accelerate as needed. The contact stated that the check engine warning light was illuminated. The contact was able to shift into low gear and continued driving to his residence. The vehicle became undrivable. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact towed the vehicle to the independent mechanic, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 43,684.
Mfg Campaign: 11510954
Recall Date: Mar 9, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 75 MPH, the vehicle started shaking forcefully. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000. The contact noted that the failure speed was approximately 65 mph, not 75.
Corrective Action:
The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 75 MPH, the vehicle started shaking forcefully. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000. The contact noted that the failure speed was approximately 65 mph, not 75.
Additional Notes:
The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 75 MPH, the vehicle started shaking forcefully. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000. The contact noted that the failure speed was approximately 65 mph, not 75.
Mfg Campaign: 11509296
Recall Date: Feb 27, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The electrical system has gone out completely comes back a few seconds later with different icons saying to roll driver side window down then up, or stabiltrax. It has also caused complete electrical failure being on a road while driving. This has also cause my wheel to jerk taking out the power steering and the engine has shut off completely to the point where I have to wait a few minutes to even turn it on. This has happened while reversing in to a parking spot and the whole car dies. It kills power so much that I have no hazard lights. When I’m able to get it to come Back on it’s like it reset its self. I have taken it to the shop and they have said the battery cables and the mega fuse above the battery. I know this is a known issue in other like vehicles.
Corrective Action:
The electrical system has gone out completely comes back a few seconds later with different icons saying to roll driver side window down then up, or stabiltrax. It has also caused complete electrical failure being on a road while driving. This has also cause my wheel to jerk taking out the power steering and the engine has shut off completely to the point where I have to wait a few minutes to even turn it on. This has happened while reversing in to a parking spot and the whole car dies. It kills power so much that I have no hazard lights. When I’m able to get it to come Back on it’s like it reset its self. I have taken it to the shop and they have said the battery cables and the mega fuse above the battery. I know this is a known issue in other like vehicles.
Additional Notes:
The electrical system has gone out completely comes back a few seconds later with different icons saying to roll driver side window down then up, or stabiltrax. It has also caused complete electrical failure being on a road while driving. This has also cause my wheel to jerk taking out the power steering and the engine has shut off completely to the point where I have to wait a few minutes to even turn it on. This has happened while reversing in to a parking spot and the whole car dies. It kills power so much that I have no hazard lights. When I’m able to get it to come Back on it’s like it reset its self. I have taken it to the shop and they have said the battery cables and the mega fuse above the battery. I know this is a known issue in other like vehicles.
Mfg Campaign: 11506401
Recall Date: Feb 9, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The electrical system has gone out completely comes back a few seconds later with different icons saying to roll driver side window down then up, or stabiltrax. It has also caused complete electrical failure being on a road while driving. This has also cause my wheel to jerk taking out the power steering and the engine has shut off completely to the point where I have to wait a few minutes to even turn it on. This has happened while reversing in to a parking spot and the whole car dies. It kills power so much that I have no hazard lights. When I’m able to get it to come Back on it’s like it reset its self. I have taken it to the shop and they have said the battery cables and the mega fuse above the battery. I know this is a known issue in other like vehicles.
Corrective Action:
The electrical system has gone out completely comes back a few seconds later with different icons saying to roll driver side window down then up, or stabiltrax. It has also caused complete electrical failure being on a road while driving. This has also cause my wheel to jerk taking out the power steering and the engine has shut off completely to the point where I have to wait a few minutes to even turn it on. This has happened while reversing in to a parking spot and the whole car dies. It kills power so much that I have no hazard lights. When I’m able to get it to come Back on it’s like it reset its self. I have taken it to the shop and they have said the battery cables and the mega fuse above the battery. I know this is a known issue in other like vehicles.
Additional Notes:
The electrical system has gone out completely comes back a few seconds later with different icons saying to roll driver side window down then up, or stabiltrax. It has also caused complete electrical failure being on a road while driving. This has also cause my wheel to jerk taking out the power steering and the engine has shut off completely to the point where I have to wait a few minutes to even turn it on. This has happened while reversing in to a parking spot and the whole car dies. It kills power so much that I have no hazard lights. When I’m able to get it to come Back on it’s like it reset its self. I have taken it to the shop and they have said the battery cables and the mega fuse above the battery. I know this is a known issue in other like vehicles.
Mfg Campaign: 11506401
Recall Date: Feb 9, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The electrical system has gone out completely comes back a few seconds later with different icons saying to roll driver side window down then up, or stabiltrax. It has also caused complete electrical failure being on a road while driving. This has also cause my wheel to jerk taking out the power steering and the engine has shut off completely to the point where I have to wait a few minutes to even turn it on. This has happened while reversing in to a parking spot and the whole car dies. It kills power so much that I have no hazard lights. When I’m able to get it to come Back on it’s like it reset its self. I have taken it to the shop and they have said the battery cables and the mega fuse above the battery. I know this is a known issue in other like vehicles.
Corrective Action:
The electrical system has gone out completely comes back a few seconds later with different icons saying to roll driver side window down then up, or stabiltrax. It has also caused complete electrical failure being on a road while driving. This has also cause my wheel to jerk taking out the power steering and the engine has shut off completely to the point where I have to wait a few minutes to even turn it on. This has happened while reversing in to a parking spot and the whole car dies. It kills power so much that I have no hazard lights. When I’m able to get it to come Back on it’s like it reset its self. I have taken it to the shop and they have said the battery cables and the mega fuse above the battery. I know this is a known issue in other like vehicles.
Additional Notes:
The electrical system has gone out completely comes back a few seconds later with different icons saying to roll driver side window down then up, or stabiltrax. It has also caused complete electrical failure being on a road while driving. This has also cause my wheel to jerk taking out the power steering and the engine has shut off completely to the point where I have to wait a few minutes to even turn it on. This has happened while reversing in to a parking spot and the whole car dies. It kills power so much that I have no hazard lights. When I’m able to get it to come Back on it’s like it reset its self. I have taken it to the shop and they have said the battery cables and the mega fuse above the battery. I know this is a known issue in other like vehicles.
Mfg Campaign: 11506401
Recall Date: Feb 9, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes will sometimes not work properly. When the brake pedal is pressed when parking or coming to a stop, it takes longer for the vehicle to stop. The brake pedal will also vibrate when coming to a stop and "roll" to a stop. We have had our brakes checked twice in the last 3 months at the Chevrolet dealership and they say the brakes are fine. We now had an incident where we were parking in a parking garage and nearly hit the wall in front of us because the brakes did not stop the car properly. We had the vehicle towed to the dealership to have the brakes checked again (February 3rd, 2023). We were afraid to drive it ourselves on the freeway. Since it is the weekend, we have to wait until Monday (2/6/2023) for them to check our vehicle. We are going to let the dealership know what we have found online with the "recall" of certain 2017 Chevrolet Suburbans about a defect in the Brake Assist and Power Brake Vacuum Pump. This has been an ongoing issue we've had since we purchased the vehicle (new purchase in 2017), but it has progressively gotten worse.
Corrective Action:
The brakes will sometimes not work properly. When the brake pedal is pressed when parking or coming to a stop, it takes longer for the vehicle to stop. The brake pedal will also vibrate when coming to a stop and "roll" to a stop. We have had our brakes checked twice in the last 3 months at the Chevrolet dealership and they say the brakes are fine. We now had an incident where we were parking in a parking garage and nearly hit the wall in front of us because the brakes did not stop the car properly. We had the vehicle towed to the dealership to have the brakes checked again (February 3rd, 2023). We were afraid to drive it ourselves on the freeway. Since it is the weekend, we have to wait until Monday (2/6/2023) for them to check our vehicle. We are going to let the dealership know what we have found online with the "recall" of certain 2017 Chevrolet Suburbans about a defect in the Brake Assist and Power Brake Vacuum Pump. This has been an ongoing issue we've had since we purchased the vehicle (new purchase in 2017), but it has progressively gotten worse.
Additional Notes:
The brakes will sometimes not work properly. When the brake pedal is pressed when parking or coming to a stop, it takes longer for the vehicle to stop. The brake pedal will also vibrate when coming to a stop and "roll" to a stop. We have had our brakes checked twice in the last 3 months at the Chevrolet dealership and they say the brakes are fine. We now had an incident where we were parking in a parking garage and nearly hit the wall in front of us because the brakes did not stop the car properly. We had the vehicle towed to the dealership to have the brakes checked again (February 3rd, 2023). We were afraid to drive it ourselves on the freeway. Since it is the weekend, we have to wait until Monday (2/6/2023) for them to check our vehicle. We are going to let the dealership know what we have found online with the "recall" of certain 2017 Chevrolet Suburbans about a defect in the Brake Assist and Power Brake Vacuum Pump. This has been an ongoing issue we've had since we purchased the vehicle (new purchase in 2017), but it has progressively gotten worse.
Mfg Campaign: 11505658
Recall Date: Feb 5, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Suburban. The contact stated that he smelled an abnormal odor coming from the exhaust into the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the rod bearings in the engine were worn. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 186,000. The contact has noted that the issue is due to broken manifold bolts, not worn rod bearings.
Corrective Action:
The contact owns a 2017 Chevrolet Suburban. The contact stated that he smelled an abnormal odor coming from the exhaust into the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the rod bearings in the engine were worn. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 186,000. The contact has noted that the issue is due to broken manifold bolts, not worn rod bearings.
Additional Notes:
The contact owns a 2017 Chevrolet Suburban. The contact stated that he smelled an abnormal odor coming from the exhaust into the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the rod bearings in the engine were worn. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 186,000. The contact has noted that the issue is due to broken manifold bolts, not worn rod bearings.
Mfg Campaign: 11501041
Recall Date: Jan 10, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving on the highway at 50 mph with my 3 kids and my vehicle stop accelerating . I almost got in a major Car accident . I had no warning lights at all . I contacted the dealership to tow Car and the transmission failed internally, I ask for Assitance since the 8 speed transmission has a class action lawsuit and Chevy denied Assitance since I have a 6 speed transmission. I believe this is a safety issue that may cause fatalities driving with children and no acceleration at 50
Corrective Action:
I was driving on the highway at 50 mph with my 3 kids and my vehicle stop accelerating . I almost got in a major Car accident . I had no warning lights at all . I contacted the dealership to tow Car and the transmission failed internally, I ask for Assitance since the 8 speed transmission has a class action lawsuit and Chevy denied Assitance since I have a 6 speed transmission. I believe this is a safety issue that may cause fatalities driving with children and no acceleration at 50
Additional Notes:
I was driving on the highway at 50 mph with my 3 kids and my vehicle stop accelerating . I almost got in a major Car accident . I had no warning lights at all . I contacted the dealership to tow Car and the transmission failed internally, I ask for Assitance since the 8 speed transmission has a class action lawsuit and Chevy denied Assitance since I have a 6 speed transmission. I believe this is a safety issue that may cause fatalities driving with children and no acceleration at 50
Mfg Campaign: 11498907
Recall Date: Dec 26, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving on the highway at 50 mph with my 3 kids and my vehicle stop accelerating . I almost got in a major Car accident . I had no warning lights at all . I contacted the dealership to tow Car and the transmission failed internally, I ask for Assitance since the 8 speed transmission has a class action lawsuit and Chevy denied Assitance since I have a 6 speed transmission. I believe this is a safety issue that may cause fatalities driving with children and no acceleration at 50
Corrective Action:
I was driving on the highway at 50 mph with my 3 kids and my vehicle stop accelerating . I almost got in a major Car accident . I had no warning lights at all . I contacted the dealership to tow Car and the transmission failed internally, I ask for Assitance since the 8 speed transmission has a class action lawsuit and Chevy denied Assitance since I have a 6 speed transmission. I believe this is a safety issue that may cause fatalities driving with children and no acceleration at 50
Additional Notes:
I was driving on the highway at 50 mph with my 3 kids and my vehicle stop accelerating . I almost got in a major Car accident . I had no warning lights at all . I contacted the dealership to tow Car and the transmission failed internally, I ask for Assitance since the 8 speed transmission has a class action lawsuit and Chevy denied Assitance since I have a 6 speed transmission. I believe this is a safety issue that may cause fatalities driving with children and no acceleration at 50
Mfg Campaign: 11498907
Recall Date: Dec 26, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
At 105000 miles the torque converter on the 6L80 transmission failed. I am having my transmission rebuilt.
Corrective Action:
At 105000 miles the torque converter on the 6L80 transmission failed. I am having my transmission rebuilt.
Additional Notes:
At 105000 miles the torque converter on the 6L80 transmission failed. I am having my transmission rebuilt.
Mfg Campaign: 11498478
Recall Date: Dec 21, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury