Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17017
Recall Date: Jan 12, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
168 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I AM TRYING TO HAVE GM REINSTALL THE SAFETY FEATURE, LANE DEPARTURE WARNING ... I WOULD LIKE TO TALK WITH [XXXX], WHO IS QUOTED IN A [XXX] ARTICLE PUBLISHED 9-11-19. GM RECENTLY LITERALLY TOOK AWAY THE HAPTIC WARNING FUNCTION RECENTLY BY "UPDATING" THE SOFTWARE IN THE 2017 SUBURBAN. ON PAGE 298 OF THE OWNERS MANUAL IT STATES THAT WHEN THE CAR DRIFTS TO THE LEFT OR RIGHT, THE LANE DEPARTURE FEATURE WILL EITHER BEEP OR THERE WILL BE A RUMBLE IN THE SEAT ON THE LEFT OR RIGHT SIDE DEPENDING ON THE DRIFT. THIS IS A SAFETY FEATURE I PAID FOR AND LIKE VERY MUCH. IT IS VERY USEFUL TO BE SUBTLETY REMINDED THAT THE CAR IS DRIFTING TO THE RIGHT OR LEFT. I HAVE CONTACTED CUSTOMER SERVICE TWICE TO NO AVAIL. I HAVE WRITTEN MARY T BARRA, CEO OF GM, AND HAVE NOT EVEN RECEIVED A "WE'RE WORKING ON IT" REPLY FROM HER. THIS IS A PURE AND SIMPLE SAFETY FEATURE THAT GM HAS TAKEN AWAY FROM ME, WITH NO EXPLANATION OR REGRETS. PLEASE ADVISE ON THE BEST WAY TO RESOLVE THIS ISSUE.**THANKS, [XXXX] ## VIN FAILED ## , ## *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *AS
Corrective Action:
I AM TRYING TO HAVE GM REINSTALL THE SAFETY FEATURE, LANE DEPARTURE WARNING ... I WOULD LIKE TO TALK WITH [XXXX], WHO IS QUOTED IN A [XXX] ARTICLE PUBLISHED 9-11-19. GM RECENTLY LITERALLY TOOK AWAY THE HAPTIC WARNING FUNCTION RECENTLY BY "UPDATING" THE SOFTWARE IN THE 2017 SUBURBAN. ON PAGE 298 OF THE OWNERS MANUAL IT STATES THAT WHEN THE CAR DRIFTS TO THE LEFT OR RIGHT, THE LANE DEPARTURE FEATURE WILL EITHER BEEP OR THERE WILL BE A RUMBLE IN THE SEAT ON THE LEFT OR RIGHT SIDE DEPENDING ON THE DRIFT. THIS IS A SAFETY FEATURE I PAID FOR AND LIKE VERY MUCH. IT IS VERY USEFUL TO BE SUBTLETY REMINDED THAT THE CAR IS DRIFTING TO THE RIGHT OR LEFT. I HAVE CONTACTED CUSTOMER SERVICE TWICE TO NO AVAIL. I HAVE WRITTEN MARY T BARRA, CEO OF GM, AND HAVE NOT EVEN RECEIVED A "WE'RE WORKING ON IT" REPLY FROM HER. THIS IS A PURE AND SIMPLE SAFETY FEATURE THAT GM HAS TAKEN AWAY FROM ME, WITH NO EXPLANATION OR REGRETS. PLEASE ADVISE ON THE BEST WAY TO RESOLVE THIS ISSUE.**THANKS, [XXXX] ## VIN FAILED ## , ## *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *AS
Additional Notes:
I AM TRYING TO HAVE GM REINSTALL THE SAFETY FEATURE, LANE DEPARTURE WARNING ... I WOULD LIKE TO TALK WITH [XXXX], WHO IS QUOTED IN A [XXX] ARTICLE PUBLISHED 9-11-19. GM RECENTLY LITERALLY TOOK AWAY THE HAPTIC WARNING FUNCTION RECENTLY BY "UPDATING" THE SOFTWARE IN THE 2017 SUBURBAN. ON PAGE 298 OF THE OWNERS MANUAL IT STATES THAT WHEN THE CAR DRIFTS TO THE LEFT OR RIGHT, THE LANE DEPARTURE FEATURE WILL EITHER BEEP OR THERE WILL BE A RUMBLE IN THE SEAT ON THE LEFT OR RIGHT SIDE DEPENDING ON THE DRIFT. THIS IS A SAFETY FEATURE I PAID FOR AND LIKE VERY MUCH. IT IS VERY USEFUL TO BE SUBTLETY REMINDED THAT THE CAR IS DRIFTING TO THE RIGHT OR LEFT. I HAVE CONTACTED CUSTOMER SERVICE TWICE TO NO AVAIL. I HAVE WRITTEN MARY T BARRA, CEO OF GM, AND HAVE NOT EVEN RECEIVED A "WE'RE WORKING ON IT" REPLY FROM HER. THIS IS A PURE AND SIMPLE SAFETY FEATURE THAT GM HAS TAKEN AWAY FROM ME, WITH NO EXPLANATION OR REGRETS. PLEASE ADVISE ON THE BEST WAY TO RESOLVE THIS ISSUE.**THANKS, [XXXX] ## VIN FAILED ## , ## *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *AS
Mfg Campaign: 11255208
Recall Date: Sep 12, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIR CONDITIONING STOPPED WORKING. LEAK FROM CONDENSER EXCACTLY AS PICTURED IN TSB COVERING SUBURBAN ESCALADE AND YUKON'S. GM STATES MY SUBURBAN WASN'T IDENTIFIED AS HAVING THE ISSUE. INSPECTION REVEAVELS IDENTICAL PROBLEMS WITH DEFECTIVE CONDENSER AS NOTED IN THEIR TSB.
Corrective Action:
AIR CONDITIONING STOPPED WORKING. LEAK FROM CONDENSER EXCACTLY AS PICTURED IN TSB COVERING SUBURBAN ESCALADE AND YUKON'S. GM STATES MY SUBURBAN WASN'T IDENTIFIED AS HAVING THE ISSUE. INSPECTION REVEAVELS IDENTICAL PROBLEMS WITH DEFECTIVE CONDENSER AS NOTED IN THEIR TSB.
Additional Notes:
AIR CONDITIONING STOPPED WORKING. LEAK FROM CONDENSER EXCACTLY AS PICTURED IN TSB COVERING SUBURBAN ESCALADE AND YUKON'S. GM STATES MY SUBURBAN WASN'T IDENTIFIED AS HAVING THE ISSUE. INSPECTION REVEAVELS IDENTICAL PROBLEMS WITH DEFECTIVE CONDENSER AS NOTED IN THEIR TSB.
Mfg Campaign: 11245644
Recall Date: Aug 22, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOTTOM LINE INJECTORS! HAVE HAD THIS CAR FOR LESS THAN A YEAR AND REPLACED AC CONDENSER, BACK UP CAMERA, WHOLE FUEL SYSTEM DROPPED OUT BC OF CODES, FULL TUNE UP, WIRES, PLUGS XS 2, STILL HAD MISFIRES, ROUGH IDLE CODES FINALLY AFTER 2000$ FIX AND OUT OF WARRANTY FIXED THE PROBLEM! MIGHT LOOK NICE BUT WILL NEVER BUY AGAIN!
Corrective Action:
BOTTOM LINE INJECTORS! HAVE HAD THIS CAR FOR LESS THAN A YEAR AND REPLACED AC CONDENSER, BACK UP CAMERA, WHOLE FUEL SYSTEM DROPPED OUT BC OF CODES, FULL TUNE UP, WIRES, PLUGS XS 2, STILL HAD MISFIRES, ROUGH IDLE CODES FINALLY AFTER 2000$ FIX AND OUT OF WARRANTY FIXED THE PROBLEM! MIGHT LOOK NICE BUT WILL NEVER BUY AGAIN!
Additional Notes:
BOTTOM LINE INJECTORS! HAVE HAD THIS CAR FOR LESS THAN A YEAR AND REPLACED AC CONDENSER, BACK UP CAMERA, WHOLE FUEL SYSTEM DROPPED OUT BC OF CODES, FULL TUNE UP, WIRES, PLUGS XS 2, STILL HAD MISFIRES, ROUGH IDLE CODES FINALLY AFTER 2000$ FIX AND OUT OF WARRANTY FIXED THE PROBLEM! MIGHT LOOK NICE BUT WILL NEVER BUY AGAIN!
Mfg Campaign: 11243105
Recall Date: Aug 11, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING WITH MY SON AS A PASSENGER.I PULLED UP TO A RED LIGHT AT VERY LOW SPEED FROM A HIGH SCHOOL PARKING LOT. IT WAS A RED LIGHT. 1ST CAR MAKING A LEFT.I CAME TO A COMPLETE STOP BEFORE THE CROSSWALK.AFTER BEING STOPPEF FOR OVER A MINUTE,I BEGAN TO RELEASE THE BRAKE PEDAL. AS I RELEASED THE BRAKE SLIGHTLY THE BRAKE PEDAL GOT VERY STIFF AND THE CAR STARTED TO SHAKE. NO EMERGENCY STOP/LIGHTS/SEAT VIBRATE OR ABS SYSTEMS WERE ACTIVATED. AS THE CAR CREPT PAST THE CROSSWALK WITH THE BRAKE BEING DEPRESSED FULLY, SHAKING VIOLENTLY. THE VEHICLE ENDED UP 5-8 FEET FURTHER THAN WHEN I HAD STOPPED PRIOR. I NEVER RELEASED THE BRAKE ENOUGH TO EVEN MOVE. AFTER THE CAR STOPPED SHAKING MY SON HAD LOOKED AT ME AND VERY SCARED ASKED IF IT WAS AN EARTHQUAKE. I SAID NO THE CAR HAD NOT STOPPED. HE SAID TO ME WOW THAT WAS THE SAME FEELING FROM WHEN OUR VEHICLES BRAKES FAILED ONCE BEFORE AND PLOWED INTO THE VEHICLE IN FRONT OF US WHILE MY WIFE WAS DRIVING. MY SON WAS THERE FOR BOTH INCIDENTS BUT MY WIFE AND I WERE SEPARATE DRIVES FOR BOTH INSTANCES. I THEN TESTED THE BRAKES TO BE OPERATIONAL AND CONTINUED HOME. I BROUGHT THE VEHICLE TO PARADISE CHEVROLET AT THE FIRST APPOINTMENT THEY HAD AVAILABLE EVEN AFTER I STATED IT WAS A SAFETY EMERGENCY ON A VEHICLE THAT HAD HAD BRAKE FAILURES IN THE PAST. AFTER THE FIRST TIME THEY REPLACED THE VACUUM PUMP DUE TO FAILURE CAUSING A TRAFFIC COLLISION WITH INJURIES. CHEVROLET INSPECTED THE VEHICLE ONLY TO FIND THAT THIS TIME THE VACUUM PUMP WAS WITHIN PARAMETERS AND BRAKES WORK SUFFICIENTLY AFTER THE VACUUM UPDATE FROM A YEAR AGO.I AM NOW DRIVING THE SAME VEHICLE BASED ON THE INSPECTION FROM LOCAL CHEVROLET DEALER.I DO NOT FEEL SAFE IN THIS VEHICLE AFTER THE VACUUM PUMP BEING REPLACED 2 TIMES DUE TO FAILURE AND A THIRD TIME WITH A FAILURE AND NO PROPER REPLACEMENT.MY FAMILY IS IN DANGER AND SO ARE OTHER DRIVERS ON THE ROAD.
Corrective Action:
I WAS DRIVING WITH MY SON AS A PASSENGER.I PULLED UP TO A RED LIGHT AT VERY LOW SPEED FROM A HIGH SCHOOL PARKING LOT. IT WAS A RED LIGHT. 1ST CAR MAKING A LEFT.I CAME TO A COMPLETE STOP BEFORE THE CROSSWALK.AFTER BEING STOPPEF FOR OVER A MINUTE,I BEGAN TO RELEASE THE BRAKE PEDAL. AS I RELEASED THE BRAKE SLIGHTLY THE BRAKE PEDAL GOT VERY STIFF AND THE CAR STARTED TO SHAKE. NO EMERGENCY STOP/LIGHTS/SEAT VIBRATE OR ABS SYSTEMS WERE ACTIVATED. AS THE CAR CREPT PAST THE CROSSWALK WITH THE BRAKE BEING DEPRESSED FULLY, SHAKING VIOLENTLY. THE VEHICLE ENDED UP 5-8 FEET FURTHER THAN WHEN I HAD STOPPED PRIOR. I NEVER RELEASED THE BRAKE ENOUGH TO EVEN MOVE. AFTER THE CAR STOPPED SHAKING MY SON HAD LOOKED AT ME AND VERY SCARED ASKED IF IT WAS AN EARTHQUAKE. I SAID NO THE CAR HAD NOT STOPPED. HE SAID TO ME WOW THAT WAS THE SAME FEELING FROM WHEN OUR VEHICLES BRAKES FAILED ONCE BEFORE AND PLOWED INTO THE VEHICLE IN FRONT OF US WHILE MY WIFE WAS DRIVING. MY SON WAS THERE FOR BOTH INCIDENTS BUT MY WIFE AND I WERE SEPARATE DRIVES FOR BOTH INSTANCES. I THEN TESTED THE BRAKES TO BE OPERATIONAL AND CONTINUED HOME. I BROUGHT THE VEHICLE TO PARADISE CHEVROLET AT THE FIRST APPOINTMENT THEY HAD AVAILABLE EVEN AFTER I STATED IT WAS A SAFETY EMERGENCY ON A VEHICLE THAT HAD HAD BRAKE FAILURES IN THE PAST. AFTER THE FIRST TIME THEY REPLACED THE VACUUM PUMP DUE TO FAILURE CAUSING A TRAFFIC COLLISION WITH INJURIES. CHEVROLET INSPECTED THE VEHICLE ONLY TO FIND THAT THIS TIME THE VACUUM PUMP WAS WITHIN PARAMETERS AND BRAKES WORK SUFFICIENTLY AFTER THE VACUUM UPDATE FROM A YEAR AGO.I AM NOW DRIVING THE SAME VEHICLE BASED ON THE INSPECTION FROM LOCAL CHEVROLET DEALER.I DO NOT FEEL SAFE IN THIS VEHICLE AFTER THE VACUUM PUMP BEING REPLACED 2 TIMES DUE TO FAILURE AND A THIRD TIME WITH A FAILURE AND NO PROPER REPLACEMENT.MY FAMILY IS IN DANGER AND SO ARE OTHER DRIVERS ON THE ROAD.
Additional Notes:
I WAS DRIVING WITH MY SON AS A PASSENGER.I PULLED UP TO A RED LIGHT AT VERY LOW SPEED FROM A HIGH SCHOOL PARKING LOT. IT WAS A RED LIGHT. 1ST CAR MAKING A LEFT.I CAME TO A COMPLETE STOP BEFORE THE CROSSWALK.AFTER BEING STOPPEF FOR OVER A MINUTE,I BEGAN TO RELEASE THE BRAKE PEDAL. AS I RELEASED THE BRAKE SLIGHTLY THE BRAKE PEDAL GOT VERY STIFF AND THE CAR STARTED TO SHAKE. NO EMERGENCY STOP/LIGHTS/SEAT VIBRATE OR ABS SYSTEMS WERE ACTIVATED. AS THE CAR CREPT PAST THE CROSSWALK WITH THE BRAKE BEING DEPRESSED FULLY, SHAKING VIOLENTLY. THE VEHICLE ENDED UP 5-8 FEET FURTHER THAN WHEN I HAD STOPPED PRIOR. I NEVER RELEASED THE BRAKE ENOUGH TO EVEN MOVE. AFTER THE CAR STOPPED SHAKING MY SON HAD LOOKED AT ME AND VERY SCARED ASKED IF IT WAS AN EARTHQUAKE. I SAID NO THE CAR HAD NOT STOPPED. HE SAID TO ME WOW THAT WAS THE SAME FEELING FROM WHEN OUR VEHICLES BRAKES FAILED ONCE BEFORE AND PLOWED INTO THE VEHICLE IN FRONT OF US WHILE MY WIFE WAS DRIVING. MY SON WAS THERE FOR BOTH INCIDENTS BUT MY WIFE AND I WERE SEPARATE DRIVES FOR BOTH INSTANCES. I THEN TESTED THE BRAKES TO BE OPERATIONAL AND CONTINUED HOME. I BROUGHT THE VEHICLE TO PARADISE CHEVROLET AT THE FIRST APPOINTMENT THEY HAD AVAILABLE EVEN AFTER I STATED IT WAS A SAFETY EMERGENCY ON A VEHICLE THAT HAD HAD BRAKE FAILURES IN THE PAST. AFTER THE FIRST TIME THEY REPLACED THE VACUUM PUMP DUE TO FAILURE CAUSING A TRAFFIC COLLISION WITH INJURIES. CHEVROLET INSPECTED THE VEHICLE ONLY TO FIND THAT THIS TIME THE VACUUM PUMP WAS WITHIN PARAMETERS AND BRAKES WORK SUFFICIENTLY AFTER THE VACUUM UPDATE FROM A YEAR AGO.I AM NOW DRIVING THE SAME VEHICLE BASED ON THE INSPECTION FROM LOCAL CHEVROLET DEALER.I DO NOT FEEL SAFE IN THIS VEHICLE AFTER THE VACUUM PUMP BEING REPLACED 2 TIMES DUE TO FAILURE AND A THIRD TIME WITH A FAILURE AND NO PROPER REPLACEMENT.MY FAMILY IS IN DANGER AND SO ARE OTHER DRIVERS ON THE ROAD.
Mfg Campaign: 11240884
Recall Date: Jul 31, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS AT THE TOP OF A BOAT RAMP BEGINNING TO BACK UP IN ORDER TO LAUNCH OUR BOAT WHEN THE BRAKE PEDAL FELT HARD AS A ROCK, IT WOULD NOT PRESS DOWN. QUICKLY, I SHIFTED INTO DRIVE AND MOVED SLOWLY TO LEVEL GROUND. THE BRAKE PEDAL REMAINED HARD, BUT STOPPED WHEN EXERTING TREMENDOUS PRESSURE, AKA "STANDING ON THE BREAK." I HAD THE VEHICLE TOWED TO A CHEVROLET DEALERSHIP FOR REPAIR. THE PROBLEM WAS A FAILED BRAKE ASSIST VACUUM PUMP. APPARENTLY, THERE IS A CLASS ACTION LAWSUIT AGAINST GM FOR THIS VERY PROBLEM.
Corrective Action:
I WAS AT THE TOP OF A BOAT RAMP BEGINNING TO BACK UP IN ORDER TO LAUNCH OUR BOAT WHEN THE BRAKE PEDAL FELT HARD AS A ROCK, IT WOULD NOT PRESS DOWN. QUICKLY, I SHIFTED INTO DRIVE AND MOVED SLOWLY TO LEVEL GROUND. THE BRAKE PEDAL REMAINED HARD, BUT STOPPED WHEN EXERTING TREMENDOUS PRESSURE, AKA "STANDING ON THE BREAK." I HAD THE VEHICLE TOWED TO A CHEVROLET DEALERSHIP FOR REPAIR. THE PROBLEM WAS A FAILED BRAKE ASSIST VACUUM PUMP. APPARENTLY, THERE IS A CLASS ACTION LAWSUIT AGAINST GM FOR THIS VERY PROBLEM.
Additional Notes:
I WAS AT THE TOP OF A BOAT RAMP BEGINNING TO BACK UP IN ORDER TO LAUNCH OUR BOAT WHEN THE BRAKE PEDAL FELT HARD AS A ROCK, IT WOULD NOT PRESS DOWN. QUICKLY, I SHIFTED INTO DRIVE AND MOVED SLOWLY TO LEVEL GROUND. THE BRAKE PEDAL REMAINED HARD, BUT STOPPED WHEN EXERTING TREMENDOUS PRESSURE, AKA "STANDING ON THE BREAK." I HAD THE VEHICLE TOWED TO A CHEVROLET DEALERSHIP FOR REPAIR. THE PROBLEM WAS A FAILED BRAKE ASSIST VACUUM PUMP. APPARENTLY, THERE IS A CLASS ACTION LAWSUIT AGAINST GM FOR THIS VERY PROBLEM.
Mfg Campaign: 11229715
Recall Date: Jul 6, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE PEDAL BECAME VERY HARD TO PRESS AND WOULDNT STOP THE VEHICLE, NEARLY CAUSING AN ACCIDENT. THE SERVICE BRAKE ASSIST LIGHT CAME ON. I HAD THE CODE PULLED BY A LOCAL GARAGE. THE CODE SAID THE BRAKE VACUUM PUMP HAD FAILED. VEHICLE ON HAS 60000 MILES.
Corrective Action:
BRAKE PEDAL BECAME VERY HARD TO PRESS AND WOULDNT STOP THE VEHICLE, NEARLY CAUSING AN ACCIDENT. THE SERVICE BRAKE ASSIST LIGHT CAME ON. I HAD THE CODE PULLED BY A LOCAL GARAGE. THE CODE SAID THE BRAKE VACUUM PUMP HAD FAILED. VEHICLE ON HAS 60000 MILES.
Additional Notes:
BRAKE PEDAL BECAME VERY HARD TO PRESS AND WOULDNT STOP THE VEHICLE, NEARLY CAUSING AN ACCIDENT. THE SERVICE BRAKE ASSIST LIGHT CAME ON. I HAD THE CODE PULLED BY A LOCAL GARAGE. THE CODE SAID THE BRAKE VACUUM PUMP HAD FAILED. VEHICLE ON HAS 60000 MILES.
Mfg Campaign: 11221691
Recall Date: Jun 21, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN DRIVING ON HIGHWAY AND WHEN TO APPLY BRAKE PEDAL WAS HARD AND DIDN'T RESPOND I HAD TO SLOWLY PULL TO THE SIDE AND THE CAR FINALLY BRAKES AFTER I LITERALLY HAD TO STAND ON BRAKE PEDAL . NO WARNING LIGHTS BRAKE PEDAL EXTREMELY HARD
Corrective Action:
WHEN DRIVING ON HIGHWAY AND WHEN TO APPLY BRAKE PEDAL WAS HARD AND DIDN'T RESPOND I HAD TO SLOWLY PULL TO THE SIDE AND THE CAR FINALLY BRAKES AFTER I LITERALLY HAD TO STAND ON BRAKE PEDAL . NO WARNING LIGHTS BRAKE PEDAL EXTREMELY HARD
Additional Notes:
WHEN DRIVING ON HIGHWAY AND WHEN TO APPLY BRAKE PEDAL WAS HARD AND DIDN'T RESPOND I HAD TO SLOWLY PULL TO THE SIDE AND THE CAR FINALLY BRAKES AFTER I LITERALLY HAD TO STAND ON BRAKE PEDAL . NO WARNING LIGHTS BRAKE PEDAL EXTREMELY HARD
Mfg Campaign: 11218841
Recall Date: Jun 10, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE HAD AN ISSUE TWICE WITH MY 2017 SUBURBAN PREMIER 40K MILES WHILE AT THE BOAT RAMP WHERE THE BRAKE PEDAL GIVES OUT A BIT AND I HAVE HAD TO PUMP THE PEDAL DOWN HARD THEN APPLY THE EMERGENCY BRAKE AS A BACKUP. I HAVE A SMALL BOAT WHICH IS WHY I AM CONCERNED IT MAY BE A BRAKE MALFUNCTION. HAVEN'T HAD AN ISSUE WHILE ON THE ROAD YET BUT BOTH TIMES IN AN INCLINE BOAT RAMP. AFTER READING SEVERAL SIMILAR ISSUES LIKE MINE ON THE WEB I WILL BE CALLING GM CUSTOMERS SERVICE AND HAVING MY BRAKE SYSTEM CHECKED AGAIN.
Corrective Action:
I HAVE HAD AN ISSUE TWICE WITH MY 2017 SUBURBAN PREMIER 40K MILES WHILE AT THE BOAT RAMP WHERE THE BRAKE PEDAL GIVES OUT A BIT AND I HAVE HAD TO PUMP THE PEDAL DOWN HARD THEN APPLY THE EMERGENCY BRAKE AS A BACKUP. I HAVE A SMALL BOAT WHICH IS WHY I AM CONCERNED IT MAY BE A BRAKE MALFUNCTION. HAVEN'T HAD AN ISSUE WHILE ON THE ROAD YET BUT BOTH TIMES IN AN INCLINE BOAT RAMP. AFTER READING SEVERAL SIMILAR ISSUES LIKE MINE ON THE WEB I WILL BE CALLING GM CUSTOMERS SERVICE AND HAVING MY BRAKE SYSTEM CHECKED AGAIN.
Additional Notes:
I HAVE HAD AN ISSUE TWICE WITH MY 2017 SUBURBAN PREMIER 40K MILES WHILE AT THE BOAT RAMP WHERE THE BRAKE PEDAL GIVES OUT A BIT AND I HAVE HAD TO PUMP THE PEDAL DOWN HARD THEN APPLY THE EMERGENCY BRAKE AS A BACKUP. I HAVE A SMALL BOAT WHICH IS WHY I AM CONCERNED IT MAY BE A BRAKE MALFUNCTION. HAVEN'T HAD AN ISSUE WHILE ON THE ROAD YET BUT BOTH TIMES IN AN INCLINE BOAT RAMP. AFTER READING SEVERAL SIMILAR ISSUES LIKE MINE ON THE WEB I WILL BE CALLING GM CUSTOMERS SERVICE AND HAVING MY BRAKE SYSTEM CHECKED AGAIN.
Mfg Campaign: 11218687
Recall Date: Jun 8, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
VERY VERY VERY BAD AC CONDENSER TO COSTLY TO FIX
Corrective Action:
VERY VERY VERY BAD AC CONDENSER TO COSTLY TO FIX
Additional Notes:
VERY VERY VERY BAD AC CONDENSER TO COSTLY TO FIX
Mfg Campaign: 11197264
Recall Date: Apr 18, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VERY VERY VERY BAD AC CONDENSER TO COSTLY TO FIX
Corrective Action:
VERY VERY VERY BAD AC CONDENSER TO COSTLY TO FIX
Additional Notes:
VERY VERY VERY BAD AC CONDENSER TO COSTLY TO FIX
Mfg Campaign: 11197264
Recall Date: Apr 18, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIR CONDITIONER FAILURE. LEAK CAUSING ALL REFRIGERANT TO LEAK OUT. APPARENTLY, THIS IS A COMMON PROBLEM FOR THIS MODEL AND YEAR. CAR HAS 49K MILES AND IS OUT OF WARRANTY ON MILES EVEN THOUGH IT IS LESS THAN 3 YEARS OLD. JUST LEAKED OUT RAPIDLY. BLOWING HOT AIR. NOT REALLY DRIVEABLE WITH 3 CHILDREN.
Corrective Action:
AIR CONDITIONER FAILURE. LEAK CAUSING ALL REFRIGERANT TO LEAK OUT. APPARENTLY, THIS IS A COMMON PROBLEM FOR THIS MODEL AND YEAR. CAR HAS 49K MILES AND IS OUT OF WARRANTY ON MILES EVEN THOUGH IT IS LESS THAN 3 YEARS OLD. JUST LEAKED OUT RAPIDLY. BLOWING HOT AIR. NOT REALLY DRIVEABLE WITH 3 CHILDREN.
Additional Notes:
AIR CONDITIONER FAILURE. LEAK CAUSING ALL REFRIGERANT TO LEAK OUT. APPARENTLY, THIS IS A COMMON PROBLEM FOR THIS MODEL AND YEAR. CAR HAS 49K MILES AND IS OUT OF WARRANTY ON MILES EVEN THOUGH IT IS LESS THAN 3 YEARS OLD. JUST LEAKED OUT RAPIDLY. BLOWING HOT AIR. NOT REALLY DRIVEABLE WITH 3 CHILDREN.
Mfg Campaign: 11194284
Recall Date: Apr 6, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WE BOUGHT THIS VEHICLE AND IMMEDIATELY HAD ISSUES WITH THE BRAKES. WHEN YOU TRY AND PUMP THE BRAKES AT A SLOW RATE, THE BRAKES HARDEN UP AND HAS ALMOST CAUSED SEVERAL ACCIDENTS. WE CALLED THE DEALERSHIP AND THEY SAID IT WAS SOMETHING WE HAD TO FIX ON OUR OWN AND THERE WAS NO RECALL. LOOKS LIKE THIS IS VERY COMMON IN THESE CARS AND YOU NEED TO BE AWARE. THIS IS AN EXPENSIVE MAINTENANCE THAT HAS TO BE FIXED.
Corrective Action:
WE BOUGHT THIS VEHICLE AND IMMEDIATELY HAD ISSUES WITH THE BRAKES. WHEN YOU TRY AND PUMP THE BRAKES AT A SLOW RATE, THE BRAKES HARDEN UP AND HAS ALMOST CAUSED SEVERAL ACCIDENTS. WE CALLED THE DEALERSHIP AND THEY SAID IT WAS SOMETHING WE HAD TO FIX ON OUR OWN AND THERE WAS NO RECALL. LOOKS LIKE THIS IS VERY COMMON IN THESE CARS AND YOU NEED TO BE AWARE. THIS IS AN EXPENSIVE MAINTENANCE THAT HAS TO BE FIXED.
Additional Notes:
WE BOUGHT THIS VEHICLE AND IMMEDIATELY HAD ISSUES WITH THE BRAKES. WHEN YOU TRY AND PUMP THE BRAKES AT A SLOW RATE, THE BRAKES HARDEN UP AND HAS ALMOST CAUSED SEVERAL ACCIDENTS. WE CALLED THE DEALERSHIP AND THEY SAID IT WAS SOMETHING WE HAD TO FIX ON OUR OWN AND THERE WAS NO RECALL. LOOKS LIKE THIS IS VERY COMMON IN THESE CARS AND YOU NEED TO BE AWARE. THIS IS AN EXPENSIVE MAINTENANCE THAT HAS TO BE FIXED.
Mfg Campaign: 11193766
Recall Date: Apr 4, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE PUMPING BRAKES THE BRAKES AT LOW RATES OF SPEED THE PEDAL WOULD GET VERY HARD OR LOCK UP AND THE VEHICLE WOULD NOT STOP AND WOULD ROLL FORWARD ALMOST CAUSING ACCIDENT. I WAS ABLE TO IMMEDIATELY RECREATE THE EVENT SO I DROVE STRAIGHT TO CHEVY DEALER WHERE IT WAS DIAGNOSED AS INTERNAL FAILURE OF THE BRAKING VACUUM PUMP. I HAVE NEVER IN ANY OTHER VEHICLE HAD THAT ISSUE AND THIS CAR WAS BOUGHT BRAND NEW SO I BELIEVE IT SHOULD NOT BE HAVING THAT ISSUE AT JUST 2 YEARS OLD. THIS WAS ALSO NOT A CHEAP FIX AND AM FRUSTRATED THAT IT HAS BEEN REPORTED AS COMMON AMONG CHEVY CARS RECENTLY. THESE VACUUM PUMPS ARE OVER AND OVER AGAIN MALFUNCTIONING FOR CHEVY OWNERS AND NEEDS TO BE RECALLED IT SEEMS TO AVOID ACCIDENTS AND UNNECESSARY DAMAGE
Corrective Action:
WHILE PUMPING BRAKES THE BRAKES AT LOW RATES OF SPEED THE PEDAL WOULD GET VERY HARD OR LOCK UP AND THE VEHICLE WOULD NOT STOP AND WOULD ROLL FORWARD ALMOST CAUSING ACCIDENT. I WAS ABLE TO IMMEDIATELY RECREATE THE EVENT SO I DROVE STRAIGHT TO CHEVY DEALER WHERE IT WAS DIAGNOSED AS INTERNAL FAILURE OF THE BRAKING VACUUM PUMP. I HAVE NEVER IN ANY OTHER VEHICLE HAD THAT ISSUE AND THIS CAR WAS BOUGHT BRAND NEW SO I BELIEVE IT SHOULD NOT BE HAVING THAT ISSUE AT JUST 2 YEARS OLD. THIS WAS ALSO NOT A CHEAP FIX AND AM FRUSTRATED THAT IT HAS BEEN REPORTED AS COMMON AMONG CHEVY CARS RECENTLY. THESE VACUUM PUMPS ARE OVER AND OVER AGAIN MALFUNCTIONING FOR CHEVY OWNERS AND NEEDS TO BE RECALLED IT SEEMS TO AVOID ACCIDENTS AND UNNECESSARY DAMAGE
Additional Notes:
WHILE PUMPING BRAKES THE BRAKES AT LOW RATES OF SPEED THE PEDAL WOULD GET VERY HARD OR LOCK UP AND THE VEHICLE WOULD NOT STOP AND WOULD ROLL FORWARD ALMOST CAUSING ACCIDENT. I WAS ABLE TO IMMEDIATELY RECREATE THE EVENT SO I DROVE STRAIGHT TO CHEVY DEALER WHERE IT WAS DIAGNOSED AS INTERNAL FAILURE OF THE BRAKING VACUUM PUMP. I HAVE NEVER IN ANY OTHER VEHICLE HAD THAT ISSUE AND THIS CAR WAS BOUGHT BRAND NEW SO I BELIEVE IT SHOULD NOT BE HAVING THAT ISSUE AT JUST 2 YEARS OLD. THIS WAS ALSO NOT A CHEAP FIX AND AM FRUSTRATED THAT IT HAS BEEN REPORTED AS COMMON AMONG CHEVY CARS RECENTLY. THESE VACUUM PUMPS ARE OVER AND OVER AGAIN MALFUNCTIONING FOR CHEVY OWNERS AND NEEDS TO BE RECALLED IT SEEMS TO AVOID ACCIDENTS AND UNNECESSARY DAMAGE
Mfg Campaign: 11173257
Recall Date: Jan 31, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
HI I?M NOT SURE IF THIS WILL EVER BE READ BUT THIS WEEK WHILE TRAVELING ACROSS THE US (IN A BLIZZARD) IN MY 2017 CHEVY SUBURBAN THE VACUUM PUMP ON MY BRAKE ASSIST WENT OUT AND LEFT ME WITH VERY LITTLE BRAKES I WAS LUCKILY ENOUGH TO GET IT TO A DEALERSHIP WHERE THEY REPLACED THE VACUUM PUMP ALONG WITH THE BELT THAT BROKEN BECAUSE OF IT. THEY DID SAY IT WAS A BAD DESIGN AND WOULD MOST LIKELY GO OUT AGAIN. I HAVE 4 CHILDREN WHO ARE IN THE CAR WITH ME AT ALL TIMES. I LOOKED ONLINE AND THERE IS NOT A RECALL FOR MY VEHICLE YET BUT I READ THAT OTHER PEOPLE ARE HAVING THE SAME ISSUES I SAVED MY RECEIPTS AND I AM HONESTLY SCARED TO CONTINUE TO DRIVE MY FAMILY AROUND IN MY CAR. I HOPE TO GET SOME KIND OF A REPLY WITH SOME DIRECTION TO TAKE TO GET THIS FIXED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Corrective Action:
HI I?M NOT SURE IF THIS WILL EVER BE READ BUT THIS WEEK WHILE TRAVELING ACROSS THE US (IN A BLIZZARD) IN MY 2017 CHEVY SUBURBAN THE VACUUM PUMP ON MY BRAKE ASSIST WENT OUT AND LEFT ME WITH VERY LITTLE BRAKES I WAS LUCKILY ENOUGH TO GET IT TO A DEALERSHIP WHERE THEY REPLACED THE VACUUM PUMP ALONG WITH THE BELT THAT BROKEN BECAUSE OF IT. THEY DID SAY IT WAS A BAD DESIGN AND WOULD MOST LIKELY GO OUT AGAIN. I HAVE 4 CHILDREN WHO ARE IN THE CAR WITH ME AT ALL TIMES. I LOOKED ONLINE AND THERE IS NOT A RECALL FOR MY VEHICLE YET BUT I READ THAT OTHER PEOPLE ARE HAVING THE SAME ISSUES I SAVED MY RECEIPTS AND I AM HONESTLY SCARED TO CONTINUE TO DRIVE MY FAMILY AROUND IN MY CAR. I HOPE TO GET SOME KIND OF A REPLY WITH SOME DIRECTION TO TAKE TO GET THIS FIXED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Additional Notes:
HI I?M NOT SURE IF THIS WILL EVER BE READ BUT THIS WEEK WHILE TRAVELING ACROSS THE US (IN A BLIZZARD) IN MY 2017 CHEVY SUBURBAN THE VACUUM PUMP ON MY BRAKE ASSIST WENT OUT AND LEFT ME WITH VERY LITTLE BRAKES I WAS LUCKILY ENOUGH TO GET IT TO A DEALERSHIP WHERE THEY REPLACED THE VACUUM PUMP ALONG WITH THE BELT THAT BROKEN BECAUSE OF IT. THEY DID SAY IT WAS A BAD DESIGN AND WOULD MOST LIKELY GO OUT AGAIN. I HAVE 4 CHILDREN WHO ARE IN THE CAR WITH ME AT ALL TIMES. I LOOKED ONLINE AND THERE IS NOT A RECALL FOR MY VEHICLE YET BUT I READ THAT OTHER PEOPLE ARE HAVING THE SAME ISSUES I SAVED MY RECEIPTS AND I AM HONESTLY SCARED TO CONTINUE TO DRIVE MY FAMILY AROUND IN MY CAR. I HOPE TO GET SOME KIND OF A REPLY WITH SOME DIRECTION TO TAKE TO GET THIS FIXED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mfg Campaign: 11165712
Recall Date: Jan 3, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES HARD TO STOP WHEN TRYING TO PARK CAR. FEELS AS IF BRAKES NOT WORKING PROPERLY AND CAR SLOWLY MOVING FORWARD OR BACKWARD WHEN IN REVERSE
Corrective Action:
BRAKES HARD TO STOP WHEN TRYING TO PARK CAR. FEELS AS IF BRAKES NOT WORKING PROPERLY AND CAR SLOWLY MOVING FORWARD OR BACKWARD WHEN IN REVERSE
Additional Notes:
BRAKES HARD TO STOP WHEN TRYING TO PARK CAR. FEELS AS IF BRAKES NOT WORKING PROPERLY AND CAR SLOWLY MOVING FORWARD OR BACKWARD WHEN IN REVERSE
Mfg Campaign: 11161079
Recall Date: Dec 13, 2018
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
THE AIRBAG LIGHT COMES ON WHEN DRIVING. ISSUES WITH AIRBAG WIRING UNDER SEAT. WIRING HARNESS IS ON BACK ORDER MEANING THIS IS A COMMON PROBLEM. GM SHOULD BE RECALLING AND TAKING CARE OF THESE ISSUES. WHEN ONE BUYS A 2017 SUBURBAN AND PAYING OVER $40K YOU DON'T EXPECT TO BE INVESTING MONEY TO BE FIXING SAFETY ISSUES.
Corrective Action:
THE AIRBAG LIGHT COMES ON WHEN DRIVING. ISSUES WITH AIRBAG WIRING UNDER SEAT. WIRING HARNESS IS ON BACK ORDER MEANING THIS IS A COMMON PROBLEM. GM SHOULD BE RECALLING AND TAKING CARE OF THESE ISSUES. WHEN ONE BUYS A 2017 SUBURBAN AND PAYING OVER $40K YOU DON'T EXPECT TO BE INVESTING MONEY TO BE FIXING SAFETY ISSUES.
Additional Notes:
THE AIRBAG LIGHT COMES ON WHEN DRIVING. ISSUES WITH AIRBAG WIRING UNDER SEAT. WIRING HARNESS IS ON BACK ORDER MEANING THIS IS A COMMON PROBLEM. GM SHOULD BE RECALLING AND TAKING CARE OF THESE ISSUES. WHEN ONE BUYS A 2017 SUBURBAN AND PAYING OVER $40K YOU DON'T EXPECT TO BE INVESTING MONEY TO BE FIXING SAFETY ISSUES.
Mfg Campaign: 11155769
Recall Date: Dec 3, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THE BRAKES SEIZED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE VACUUM HOSE SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD REVIEW THE CONTACT'S CASE AND GET BACK WITH HER. THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THE BRAKES SEIZED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE VACUUM HOSE SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD REVIEW THE CONTACT'S CASE AND GET BACK WITH HER. THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THE BRAKES SEIZED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE VACUUM HOSE SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD REVIEW THE CONTACT'S CASE AND GET BACK WITH HER. THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Mfg Campaign: 11149878
Recall Date: Nov 7, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ROUGH IDLE FOR A COUPLE OF WEEKS THEN CHECK ENGINE LIGHT AND SERVICE TRACTION CONTROL LIGHT CAME ON. COULD NOT GEAR DOWN WITHOUT JERKING. TOOK TO DEALERSHIP AND THE CORRECTED THE PROBLEM. THREE DAYS LATER ROUGH IDLING AGAIN.
Corrective Action:
ROUGH IDLE FOR A COUPLE OF WEEKS THEN CHECK ENGINE LIGHT AND SERVICE TRACTION CONTROL LIGHT CAME ON. COULD NOT GEAR DOWN WITHOUT JERKING. TOOK TO DEALERSHIP AND THE CORRECTED THE PROBLEM. THREE DAYS LATER ROUGH IDLING AGAIN.
Additional Notes:
ROUGH IDLE FOR A COUPLE OF WEEKS THEN CHECK ENGINE LIGHT AND SERVICE TRACTION CONTROL LIGHT CAME ON. COULD NOT GEAR DOWN WITHOUT JERKING. TOOK TO DEALERSHIP AND THE CORRECTED THE PROBLEM. THREE DAYS LATER ROUGH IDLING AGAIN.
Mfg Campaign: 11121160
Recall Date: Aug 20, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
FRONT PASSENGER BRAKE PAD WEARING OUT UNEVENLY. THE INSIDE PAD IS 6MM DIFFERENT FROM THE OTHER 3 PADS. VERY DANGEROUS BRAKES WORE OUT IN 4 MONTHS. NOW BRAKES ARE SQUEAKING TERRIBLY WHILE DRIVING. STOPPING EFFORT HAS INCREASED AND FEELS UNSAFE
Corrective Action:
FRONT PASSENGER BRAKE PAD WEARING OUT UNEVENLY. THE INSIDE PAD IS 6MM DIFFERENT FROM THE OTHER 3 PADS. VERY DANGEROUS BRAKES WORE OUT IN 4 MONTHS. NOW BRAKES ARE SQUEAKING TERRIBLY WHILE DRIVING. STOPPING EFFORT HAS INCREASED AND FEELS UNSAFE
Additional Notes:
FRONT PASSENGER BRAKE PAD WEARING OUT UNEVENLY. THE INSIDE PAD IS 6MM DIFFERENT FROM THE OTHER 3 PADS. VERY DANGEROUS BRAKES WORE OUT IN 4 MONTHS. NOW BRAKES ARE SQUEAKING TERRIBLY WHILE DRIVING. STOPPING EFFORT HAS INCREASED AND FEELS UNSAFE
Mfg Campaign: 11118804
Recall Date: Aug 9, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKES FAILED TO OPERATE PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CHEVROLET OF TURNERSVILLE, 3400 NJ-42, TURNERSVILLE, NJ 08012) WHERE IT WAS DIAGNOSED THAT THE BRAKE ROTORS FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKES FAILED TO OPERATE PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CHEVROLET OF TURNERSVILLE, 3400 NJ-42, TURNERSVILLE, NJ 08012) WHERE IT WAS DIAGNOSED THAT THE BRAKE ROTORS FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKES FAILED TO OPERATE PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CHEVROLET OF TURNERSVILLE, 3400 NJ-42, TURNERSVILLE, NJ 08012) WHERE IT WAS DIAGNOSED THAT THE BRAKE ROTORS FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11114624
Recall Date: Jul 30, 2018
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