CHEVROLET SUBURBAN 2017

Complete listing of complaints and recalls for this vehicle

168
Complaints
8
Recalls

Complaints & Recalls

168 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors Llc
NHTSA Campaign: 19V761000 SAFETY RECALL
653K Vehicles Affected
Recall Date: Oct 24, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.

Potential Risk:
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N192261050
Notice Date: Dec 11, 2019
Recall Date: Oct 24, 2019
General Motors Llc
NHTSA Campaign: 19V645000 SAFETY RECALL
3.5M Vehicles Affected
Recall Date: Sep 6, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.

Potential Risk:
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N192268490
Notice Date: Oct 8, 2019
Recall Date: Sep 6, 2019
General Motors Llc
NHTSA Campaign: 17V033000 SAFETY RECALL
214 Vehicles Affected
Recall Date: Jan 12, 2017
Safety Issue:

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is 17017.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 17017
Notice Date: Feb 7, 2017
Recall Date: Jan 12, 2017
General Motors Llc
NHTSA Campaign: 16V651000 SAFETY RECALL
3.6M Vehicles Affected
Recall Date: Sep 8, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Potential Risk:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
FREE Recall Solution:
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 16007
Notice Date: Oct 13, 2016
Recall Date: Sep 8, 2016

Consumer Complaints

168 Complaints
General Motors, Llc
Campaign: 11092369 Other
May 7, 2018
Defect Description:

WHEELS

Potential Consequences:

HAD A FLAT TIRE ON MY LIGHT DUTY TRUCK EQUIPPED WITH TRAILERING CAPABILITY. TRUCK SPARE TIRE IS RATED FOR TEMPORARY USE ONLY AND SLIGHTLY SMALLER THAN THE TIRES ON THE TRUCK. IF THE TEMPORARY USE TIRE IS ON THE FRONT AXLE WHILE TOWING A TRAILER AT A SPEED IF 55MPH IS IT SAFE IN AN EMERGENCY BRAKING SITUATION ? IS THE MAJORITY OF WEIGHT NOW ON THE FRONT AXLE? GM TOLD ME THE SPARE IS 17 1/2' THE REGULAR TIRES ARE 18' THE OWNERS MANUAL ALERT THE OWNER NOT TO USE 4WD BECAUSE OF A SMALLER TIRE. IS IT SAFE ? HAD TIRE FIXED AND WENT TO COSTCO AND PURCHASED A NEW FULL SIZE TIRE TO REPLACE THE REPAIRED ONE.

Corrective Action:

HAD A FLAT TIRE ON MY LIGHT DUTY TRUCK EQUIPPED WITH TRAILERING CAPABILITY. TRUCK SPARE TIRE IS RATED FOR TEMPORARY USE ONLY AND SLIGHTLY SMALLER THAN THE TIRES ON THE TRUCK. IF THE TEMPORARY USE TIRE IS ON THE FRONT AXLE WHILE TOWING A TRAILER AT A SPEED IF 55MPH IS IT SAFE IN AN EMERGENCY BRAKING SITUATION ? IS THE MAJORITY OF WEIGHT NOW ON THE FRONT AXLE? GM TOLD ME THE SPARE IS 17 1/2' THE REGULAR TIRES ARE 18' THE OWNERS MANUAL ALERT THE OWNER NOT TO USE 4WD BECAUSE OF A SMALLER TIRE. IS IT SAFE ? HAD TIRE FIXED AND WENT TO COSTCO AND PURCHASED A NEW FULL SIZE TIRE TO REPLACE THE REPAIRED ONE.

Additional Notes:

HAD A FLAT TIRE ON MY LIGHT DUTY TRUCK EQUIPPED WITH TRAILERING CAPABILITY. TRUCK SPARE TIRE IS RATED FOR TEMPORARY USE ONLY AND SLIGHTLY SMALLER THAN THE TIRES ON THE TRUCK. IF THE TEMPORARY USE TIRE IS ON THE FRONT AXLE WHILE TOWING A TRAILER AT A SPEED IF 55MPH IS IT SAFE IN AN EMERGENCY BRAKING SITUATION ? IS THE MAJORITY OF WEIGHT NOW ON THE FRONT AXLE? GM TOLD ME THE SPARE IS 17 1/2' THE REGULAR TIRES ARE 18' THE OWNERS MANUAL ALERT THE OWNER NOT TO USE 4WD BECAUSE OF A SMALLER TIRE. IS IT SAFE ? HAD TIRE FIXED AND WENT TO COSTCO AND PURCHASED A NEW FULL SIZE TIRE TO REPLACE THE REPAIRED ONE.

Manufacturer: CHEVROLET
Mfg Campaign: 11092369
Notice Date: May 7, 2018
Recall Date: May 7, 2018
General Motors, Llc
Campaign: 11051337 Other
Nov 29, 2017
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WE WERE IN MOTION AND THE CAR SUDDENLY DIED COMPLETELY. WE WERE LATER TO LEARN THAT THE BODY CONTROL MODULE (BCM) HAD SHORTED OUT. WE LEASED THE CAR BRAND NEW AND HAD ONLY HAD IT FOR THREE MONTHS WHEN THIS OCCURRED. THANKFULLY WE WERE NOT IN A BUSY ROAD WHEN IT HAPPENED, OTHERWISE WE COULD HAVE BEEN KILLED. ON TOP OF THIS, THE CHEVROLET DEALERSHIP TO WHERE THE VEHICLE WAS TOWED TOLD US THAT IT WAS NOT COVERED UNDER WARRANTY AND REQUIRED US TO PAY TO REPLACE THE BCM (INITIALLY THEY QUOTED AROUND $700, BUT THEN AFTER WE COMPLAINED, THEY SAID THEY'LL "SPLIT IT WITH US" AND REDUCED IT TO AROUND $350).

Corrective Action:

WE WERE IN MOTION AND THE CAR SUDDENLY DIED COMPLETELY. WE WERE LATER TO LEARN THAT THE BODY CONTROL MODULE (BCM) HAD SHORTED OUT. WE LEASED THE CAR BRAND NEW AND HAD ONLY HAD IT FOR THREE MONTHS WHEN THIS OCCURRED. THANKFULLY WE WERE NOT IN A BUSY ROAD WHEN IT HAPPENED, OTHERWISE WE COULD HAVE BEEN KILLED. ON TOP OF THIS, THE CHEVROLET DEALERSHIP TO WHERE THE VEHICLE WAS TOWED TOLD US THAT IT WAS NOT COVERED UNDER WARRANTY AND REQUIRED US TO PAY TO REPLACE THE BCM (INITIALLY THEY QUOTED AROUND $700, BUT THEN AFTER WE COMPLAINED, THEY SAID THEY'LL "SPLIT IT WITH US" AND REDUCED IT TO AROUND $350).

Additional Notes:

WE WERE IN MOTION AND THE CAR SUDDENLY DIED COMPLETELY. WE WERE LATER TO LEARN THAT THE BODY CONTROL MODULE (BCM) HAD SHORTED OUT. WE LEASED THE CAR BRAND NEW AND HAD ONLY HAD IT FOR THREE MONTHS WHEN THIS OCCURRED. THANKFULLY WE WERE NOT IN A BUSY ROAD WHEN IT HAPPENED, OTHERWISE WE COULD HAVE BEEN KILLED. ON TOP OF THIS, THE CHEVROLET DEALERSHIP TO WHERE THE VEHICLE WAS TOWED TOLD US THAT IT WAS NOT COVERED UNDER WARRANTY AND REQUIRED US TO PAY TO REPLACE THE BCM (INITIALLY THEY QUOTED AROUND $700, BUT THEN AFTER WE COMPLAINED, THEY SAID THEY'LL "SPLIT IT WITH US" AND REDUCED IT TO AROUND $350).

Manufacturer: CHEVROLET
Mfg Campaign: 11051337
Notice Date: Nov 29, 2017
Recall Date: Nov 29, 2017
General Motors, Llc
Campaign: 11040305 Other
Oct 27, 2017
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WHEN I BOUGHT THE SUBURBAN IT WAS DAYLIGHT...EVERYTHING CHECKED OUT FINE. THEN THE NEXT MORNING I WENT TO BACK OUT OF MY DRIVEWAY IN THE DARK AND ALMOST HIT A CAR. THE BACKUP CAMERA SCREEN IS SO BRIGHT YOU CANNOT SEE ANYTHING EXCEPT VERY BRIGHT LIGHT IN YOUR EYES. THAT FIRST FEW MORNINGS I THOUGHT WELL I'LL READ THRU THE MANUAL ABOUT HOW TO ADJUST THE BRIGHTNESS. I HAVE NOW LOOKED THRU THE BOOK SEVERAL TIMES AND WE HAVE ESTABLISHED ...THERE IS NO ADJUSTMENT OFFERED.. THIS IS A DEFINITE HAZARD AND NOW I SEE FROM A SEARCH ON THE INTERNET..WE ARE NOT THE ONLY ONES WITH THIS PROBLEM. MY 2014 SUBURBAN DID NOT HAVE THIS ISSUE...SO THEY MUST HAVE CHANGED SOMETHING, THE ADJUSTMENT..BRAND OF CAMERA, SOMETHING. THIS NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT..IF A PERSON IN DARK CLOTHES WALKED BEHIND ME I COULD NOT SEE THEM BECAUSE OF THE BRIGHTNESS. SOMEONE IS GOING TO GET HURT IF THEY DON'T FIX THIS.

Corrective Action:

WHEN I BOUGHT THE SUBURBAN IT WAS DAYLIGHT...EVERYTHING CHECKED OUT FINE. THEN THE NEXT MORNING I WENT TO BACK OUT OF MY DRIVEWAY IN THE DARK AND ALMOST HIT A CAR. THE BACKUP CAMERA SCREEN IS SO BRIGHT YOU CANNOT SEE ANYTHING EXCEPT VERY BRIGHT LIGHT IN YOUR EYES. THAT FIRST FEW MORNINGS I THOUGHT WELL I'LL READ THRU THE MANUAL ABOUT HOW TO ADJUST THE BRIGHTNESS. I HAVE NOW LOOKED THRU THE BOOK SEVERAL TIMES AND WE HAVE ESTABLISHED ...THERE IS NO ADJUSTMENT OFFERED.. THIS IS A DEFINITE HAZARD AND NOW I SEE FROM A SEARCH ON THE INTERNET..WE ARE NOT THE ONLY ONES WITH THIS PROBLEM. MY 2014 SUBURBAN DID NOT HAVE THIS ISSUE...SO THEY MUST HAVE CHANGED SOMETHING, THE ADJUSTMENT..BRAND OF CAMERA, SOMETHING. THIS NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT..IF A PERSON IN DARK CLOTHES WALKED BEHIND ME I COULD NOT SEE THEM BECAUSE OF THE BRIGHTNESS. SOMEONE IS GOING TO GET HURT IF THEY DON'T FIX THIS.

Additional Notes:

WHEN I BOUGHT THE SUBURBAN IT WAS DAYLIGHT...EVERYTHING CHECKED OUT FINE. THEN THE NEXT MORNING I WENT TO BACK OUT OF MY DRIVEWAY IN THE DARK AND ALMOST HIT A CAR. THE BACKUP CAMERA SCREEN IS SO BRIGHT YOU CANNOT SEE ANYTHING EXCEPT VERY BRIGHT LIGHT IN YOUR EYES. THAT FIRST FEW MORNINGS I THOUGHT WELL I'LL READ THRU THE MANUAL ABOUT HOW TO ADJUST THE BRIGHTNESS. I HAVE NOW LOOKED THRU THE BOOK SEVERAL TIMES AND WE HAVE ESTABLISHED ...THERE IS NO ADJUSTMENT OFFERED.. THIS IS A DEFINITE HAZARD AND NOW I SEE FROM A SEARCH ON THE INTERNET..WE ARE NOT THE ONLY ONES WITH THIS PROBLEM. MY 2014 SUBURBAN DID NOT HAVE THIS ISSUE...SO THEY MUST HAVE CHANGED SOMETHING, THE ADJUSTMENT..BRAND OF CAMERA, SOMETHING. THIS NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT..IF A PERSON IN DARK CLOTHES WALKED BEHIND ME I COULD NOT SEE THEM BECAUSE OF THE BRIGHTNESS. SOMEONE IS GOING TO GET HURT IF THEY DON'T FIX THIS.

Manufacturer: CHEVROLET
Mfg Campaign: 11040305
Notice Date: Oct 27, 2017
Recall Date: Oct 27, 2017
General Motors, Llc
Campaign: 11040305 Other
Oct 27, 2017
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

WHEN I BOUGHT THE SUBURBAN IT WAS DAYLIGHT...EVERYTHING CHECKED OUT FINE. THEN THE NEXT MORNING I WENT TO BACK OUT OF MY DRIVEWAY IN THE DARK AND ALMOST HIT A CAR. THE BACKUP CAMERA SCREEN IS SO BRIGHT YOU CANNOT SEE ANYTHING EXCEPT VERY BRIGHT LIGHT IN YOUR EYES. THAT FIRST FEW MORNINGS I THOUGHT WELL I'LL READ THRU THE MANUAL ABOUT HOW TO ADJUST THE BRIGHTNESS. I HAVE NOW LOOKED THRU THE BOOK SEVERAL TIMES AND WE HAVE ESTABLISHED ...THERE IS NO ADJUSTMENT OFFERED.. THIS IS A DEFINITE HAZARD AND NOW I SEE FROM A SEARCH ON THE INTERNET..WE ARE NOT THE ONLY ONES WITH THIS PROBLEM. MY 2014 SUBURBAN DID NOT HAVE THIS ISSUE...SO THEY MUST HAVE CHANGED SOMETHING, THE ADJUSTMENT..BRAND OF CAMERA, SOMETHING. THIS NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT..IF A PERSON IN DARK CLOTHES WALKED BEHIND ME I COULD NOT SEE THEM BECAUSE OF THE BRIGHTNESS. SOMEONE IS GOING TO GET HURT IF THEY DON'T FIX THIS.

Corrective Action:

WHEN I BOUGHT THE SUBURBAN IT WAS DAYLIGHT...EVERYTHING CHECKED OUT FINE. THEN THE NEXT MORNING I WENT TO BACK OUT OF MY DRIVEWAY IN THE DARK AND ALMOST HIT A CAR. THE BACKUP CAMERA SCREEN IS SO BRIGHT YOU CANNOT SEE ANYTHING EXCEPT VERY BRIGHT LIGHT IN YOUR EYES. THAT FIRST FEW MORNINGS I THOUGHT WELL I'LL READ THRU THE MANUAL ABOUT HOW TO ADJUST THE BRIGHTNESS. I HAVE NOW LOOKED THRU THE BOOK SEVERAL TIMES AND WE HAVE ESTABLISHED ...THERE IS NO ADJUSTMENT OFFERED.. THIS IS A DEFINITE HAZARD AND NOW I SEE FROM A SEARCH ON THE INTERNET..WE ARE NOT THE ONLY ONES WITH THIS PROBLEM. MY 2014 SUBURBAN DID NOT HAVE THIS ISSUE...SO THEY MUST HAVE CHANGED SOMETHING, THE ADJUSTMENT..BRAND OF CAMERA, SOMETHING. THIS NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT..IF A PERSON IN DARK CLOTHES WALKED BEHIND ME I COULD NOT SEE THEM BECAUSE OF THE BRIGHTNESS. SOMEONE IS GOING TO GET HURT IF THEY DON'T FIX THIS.

Additional Notes:

WHEN I BOUGHT THE SUBURBAN IT WAS DAYLIGHT...EVERYTHING CHECKED OUT FINE. THEN THE NEXT MORNING I WENT TO BACK OUT OF MY DRIVEWAY IN THE DARK AND ALMOST HIT A CAR. THE BACKUP CAMERA SCREEN IS SO BRIGHT YOU CANNOT SEE ANYTHING EXCEPT VERY BRIGHT LIGHT IN YOUR EYES. THAT FIRST FEW MORNINGS I THOUGHT WELL I'LL READ THRU THE MANUAL ABOUT HOW TO ADJUST THE BRIGHTNESS. I HAVE NOW LOOKED THRU THE BOOK SEVERAL TIMES AND WE HAVE ESTABLISHED ...THERE IS NO ADJUSTMENT OFFERED.. THIS IS A DEFINITE HAZARD AND NOW I SEE FROM A SEARCH ON THE INTERNET..WE ARE NOT THE ONLY ONES WITH THIS PROBLEM. MY 2014 SUBURBAN DID NOT HAVE THIS ISSUE...SO THEY MUST HAVE CHANGED SOMETHING, THE ADJUSTMENT..BRAND OF CAMERA, SOMETHING. THIS NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT..IF A PERSON IN DARK CLOTHES WALKED BEHIND ME I COULD NOT SEE THEM BECAUSE OF THE BRIGHTNESS. SOMEONE IS GOING TO GET HURT IF THEY DON'T FIX THIS.

Manufacturer: CHEVROLET
Mfg Campaign: 11040305
Notice Date: Oct 27, 2017
Recall Date: Oct 27, 2017
General Motors, Llc
Campaign: 10980289 Other
Apr 24, 2017
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

WHEN THE VEHICLE IS PUT INTO REVERSE, THE REAR BACK-UP CAMERA COMES ON. THE DISPLAY OF THE CAMERA IS EXTREMELY TOO BRIGHT, AND MAKES IT DIFFICULT TO BACK UP PROPERLY WITH A GLARING LIGHT IN YOUR FACE. THERE IS CURRENTLY NOT AN OPTION TO DECREASE THE BRIGHTNESS OF THE CAMERA. I HAVE CONTACTED THE CHEVROLET DEALERSHIP IN PERSON AND THE CHEVROLET CORPORATION BY CHAT AND BY PHONE. EACH TIME, NO OPTIONS WERE PROVIDED TO ASSIST WITH THE ISSUE. WHEN I CONTACTED THE CHEVROLET CORPORATION, I WAS TOLD TO CONTACT THE NHTSA IF I FELT THAT THERE WAS AN ISSUE. I FEEL THAT THE BRIGHT DISPLAY OF THE REAR BACK-UP CAMERA COULD POTENTIALLY BE A SAFETY ISSUE, SINCE IT IMPEDES THE DRIVER'S ABILITY TO SEE CLEARLY WITH THE SIDE VIEW MIRRORS. THIS ISSUE HAS OCCURRED SEVERAL TIMES.

Corrective Action:

WHEN THE VEHICLE IS PUT INTO REVERSE, THE REAR BACK-UP CAMERA COMES ON. THE DISPLAY OF THE CAMERA IS EXTREMELY TOO BRIGHT, AND MAKES IT DIFFICULT TO BACK UP PROPERLY WITH A GLARING LIGHT IN YOUR FACE. THERE IS CURRENTLY NOT AN OPTION TO DECREASE THE BRIGHTNESS OF THE CAMERA. I HAVE CONTACTED THE CHEVROLET DEALERSHIP IN PERSON AND THE CHEVROLET CORPORATION BY CHAT AND BY PHONE. EACH TIME, NO OPTIONS WERE PROVIDED TO ASSIST WITH THE ISSUE. WHEN I CONTACTED THE CHEVROLET CORPORATION, I WAS TOLD TO CONTACT THE NHTSA IF I FELT THAT THERE WAS AN ISSUE. I FEEL THAT THE BRIGHT DISPLAY OF THE REAR BACK-UP CAMERA COULD POTENTIALLY BE A SAFETY ISSUE, SINCE IT IMPEDES THE DRIVER'S ABILITY TO SEE CLEARLY WITH THE SIDE VIEW MIRRORS. THIS ISSUE HAS OCCURRED SEVERAL TIMES.

Additional Notes:

WHEN THE VEHICLE IS PUT INTO REVERSE, THE REAR BACK-UP CAMERA COMES ON. THE DISPLAY OF THE CAMERA IS EXTREMELY TOO BRIGHT, AND MAKES IT DIFFICULT TO BACK UP PROPERLY WITH A GLARING LIGHT IN YOUR FACE. THERE IS CURRENTLY NOT AN OPTION TO DECREASE THE BRIGHTNESS OF THE CAMERA. I HAVE CONTACTED THE CHEVROLET DEALERSHIP IN PERSON AND THE CHEVROLET CORPORATION BY CHAT AND BY PHONE. EACH TIME, NO OPTIONS WERE PROVIDED TO ASSIST WITH THE ISSUE. WHEN I CONTACTED THE CHEVROLET CORPORATION, I WAS TOLD TO CONTACT THE NHTSA IF I FELT THAT THERE WAS AN ISSUE. I FEEL THAT THE BRIGHT DISPLAY OF THE REAR BACK-UP CAMERA COULD POTENTIALLY BE A SAFETY ISSUE, SINCE IT IMPEDES THE DRIVER'S ABILITY TO SEE CLEARLY WITH THE SIDE VIEW MIRRORS. THIS ISSUE HAS OCCURRED SEVERAL TIMES.

Manufacturer: CHEVROLET
Mfg Campaign: 10980289
Notice Date: Apr 24, 2017
Recall Date: Apr 24, 2017
General Motors, Llc
Campaign: 10970628 Other
Apr 5, 2017
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

POWER TAILGATE HAS CLOSED BY ITSELF AND HIT PERSONS ON THE HEAD THREE TIMES IN THE FIRST TWO WEEKS FOLLOWING PURCHASE. VEHICLE WAS PURCHASED MARCH 21, 2017, TODAY IS 4/4/17. TAILGATE FOOT ACTIVATION HAS TRIGGERED WITHOUT FOOT MOVEMENT UNDER SENSOR, CAUSING UNWANTED OPENING OF THE TAILGATE.

Corrective Action:

POWER TAILGATE HAS CLOSED BY ITSELF AND HIT PERSONS ON THE HEAD THREE TIMES IN THE FIRST TWO WEEKS FOLLOWING PURCHASE. VEHICLE WAS PURCHASED MARCH 21, 2017, TODAY IS 4/4/17. TAILGATE FOOT ACTIVATION HAS TRIGGERED WITHOUT FOOT MOVEMENT UNDER SENSOR, CAUSING UNWANTED OPENING OF THE TAILGATE.

Additional Notes:

POWER TAILGATE HAS CLOSED BY ITSELF AND HIT PERSONS ON THE HEAD THREE TIMES IN THE FIRST TWO WEEKS FOLLOWING PURCHASE. VEHICLE WAS PURCHASED MARCH 21, 2017, TODAY IS 4/4/17. TAILGATE FOOT ACTIVATION HAS TRIGGERED WITHOUT FOOT MOVEMENT UNDER SENSOR, CAUSING UNWANTED OPENING OF THE TAILGATE.

Manufacturer: CHEVROLET
Mfg Campaign: 10970628
Notice Date: Apr 5, 2017
Recall Date: Apr 5, 2017
General Motors, Llc
Campaign: 10970627 Other
Apr 5, 2017
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

PRESSURE IN CABIN FELT STRONGLY IN EARS AT SPEEDS BELOW 40 MPH (CITY). WE HAVE HAD THIS PROBLEM FIRST ON A 2015 SUBURBAN, THEN A 2017 SUBURBAN PURCHASED BY OUR OFFICE LAST DECEMBER, AND NOW ON THE SECOND SUBURBAN PURCHASED MARCH 2017. WHILE DRIVING IN CITY, PARTICULARLY OVER SLIGHTLY BUMPY ROADS, CABIN PRESSURE IS VERY STRONG AND PAINFUL TO THE EARS.

Corrective Action:

PRESSURE IN CABIN FELT STRONGLY IN EARS AT SPEEDS BELOW 40 MPH (CITY). WE HAVE HAD THIS PROBLEM FIRST ON A 2015 SUBURBAN, THEN A 2017 SUBURBAN PURCHASED BY OUR OFFICE LAST DECEMBER, AND NOW ON THE SECOND SUBURBAN PURCHASED MARCH 2017. WHILE DRIVING IN CITY, PARTICULARLY OVER SLIGHTLY BUMPY ROADS, CABIN PRESSURE IS VERY STRONG AND PAINFUL TO THE EARS.

Additional Notes:

PRESSURE IN CABIN FELT STRONGLY IN EARS AT SPEEDS BELOW 40 MPH (CITY). WE HAVE HAD THIS PROBLEM FIRST ON A 2015 SUBURBAN, THEN A 2017 SUBURBAN PURCHASED BY OUR OFFICE LAST DECEMBER, AND NOW ON THE SECOND SUBURBAN PURCHASED MARCH 2017. WHILE DRIVING IN CITY, PARTICULARLY OVER SLIGHTLY BUMPY ROADS, CABIN PRESSURE IS VERY STRONG AND PAINFUL TO THE EARS.

Manufacturer: CHEVROLET
Mfg Campaign: 10970627
Notice Date: Apr 5, 2017
Recall Date: Apr 5, 2017
General Motors, Llc
Campaign: 10954215 Other
Feb 13, 2017
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

ON THE INTERSTATE THERE WAS A LINE OF MOTORCYCLES OF AT LEAST 50. AHEAD AND BEHIND THEM WERE A FEW OF THE NEWER SUBURBANS AND TAHOES BY CHEVY/GMC. I DIDNT HAVE ISSUES WITH THE LINE AND DELAY. I HAD AN ISSUE WITH THEIR HAZZARDS/EMERGENCY LIGHTS BLINKING. WHEN THOSE VEHICLES HAVE THEIR HAZARD LIGHTS BLINKING, THE BRAKE LIGHTS DO NOT WORK WHEN THEY ARE PRESSING ON THE BRAKES!!!! SO IT IS AN EXTREME SAFETY HAZARD FOR OTHER DRIVERS WHEN THE BRAKE LIGHTS DO NOT WORK WHEN THE HAZARD LIGHTS ARE ON AND BLINKING.

Corrective Action:

ON THE INTERSTATE THERE WAS A LINE OF MOTORCYCLES OF AT LEAST 50. AHEAD AND BEHIND THEM WERE A FEW OF THE NEWER SUBURBANS AND TAHOES BY CHEVY/GMC. I DIDNT HAVE ISSUES WITH THE LINE AND DELAY. I HAD AN ISSUE WITH THEIR HAZZARDS/EMERGENCY LIGHTS BLINKING. WHEN THOSE VEHICLES HAVE THEIR HAZARD LIGHTS BLINKING, THE BRAKE LIGHTS DO NOT WORK WHEN THEY ARE PRESSING ON THE BRAKES!!!! SO IT IS AN EXTREME SAFETY HAZARD FOR OTHER DRIVERS WHEN THE BRAKE LIGHTS DO NOT WORK WHEN THE HAZARD LIGHTS ARE ON AND BLINKING.

Additional Notes:

ON THE INTERSTATE THERE WAS A LINE OF MOTORCYCLES OF AT LEAST 50. AHEAD AND BEHIND THEM WERE A FEW OF THE NEWER SUBURBANS AND TAHOES BY CHEVY/GMC. I DIDNT HAVE ISSUES WITH THE LINE AND DELAY. I HAD AN ISSUE WITH THEIR HAZZARDS/EMERGENCY LIGHTS BLINKING. WHEN THOSE VEHICLES HAVE THEIR HAZARD LIGHTS BLINKING, THE BRAKE LIGHTS DO NOT WORK WHEN THEY ARE PRESSING ON THE BRAKES!!!! SO IT IS AN EXTREME SAFETY HAZARD FOR OTHER DRIVERS WHEN THE BRAKE LIGHTS DO NOT WORK WHEN THE HAZARD LIGHTS ARE ON AND BLINKING.

Manufacturer: CHEVROLET
Mfg Campaign: 10954215
Notice Date: Feb 13, 2017
Recall Date: Feb 13, 2017

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