Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18315
Recall Date: Sep 26, 2018
Consumer Complaints
90 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While slowing down to make a left hand turn at an intersection, my vehicle suddenly lost power steering and the entire system completely shut down. There was no electronic function during that time. I had to put the vehicle in park, turn the key to the off position and then start it back up. It has happened multiple times, both at low speeds in drive and reverse. This would have caused a collision if there was oncoming traffic at the intersection at that time.
Corrective Action:
While slowing down to make a left hand turn at an intersection, my vehicle suddenly lost power steering and the entire system completely shut down. There was no electronic function during that time. I had to put the vehicle in park, turn the key to the off position and then start it back up. It has happened multiple times, both at low speeds in drive and reverse. This would have caused a collision if there was oncoming traffic at the intersection at that time.
Additional Notes:
While slowing down to make a left hand turn at an intersection, my vehicle suddenly lost power steering and the entire system completely shut down. There was no electronic function during that time. I had to put the vehicle in park, turn the key to the off position and then start it back up. It has happened multiple times, both at low speeds in drive and reverse. This would have caused a collision if there was oncoming traffic at the intersection at that time.
Mfg Campaign: 11538602
Recall Date: Aug 15, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While slowing down to make a left hand turn at an intersection, my vehicle suddenly lost power steering and the entire system completely shut down. There was no electronic function during that time. I had to put the vehicle in park, turn the key to the off position and then start it back up. It has happened multiple times, both at low speeds in drive and reverse. This would have caused a collision if there was oncoming traffic at the intersection at that time.
Corrective Action:
While slowing down to make a left hand turn at an intersection, my vehicle suddenly lost power steering and the entire system completely shut down. There was no electronic function during that time. I had to put the vehicle in park, turn the key to the off position and then start it back up. It has happened multiple times, both at low speeds in drive and reverse. This would have caused a collision if there was oncoming traffic at the intersection at that time.
Additional Notes:
While slowing down to make a left hand turn at an intersection, my vehicle suddenly lost power steering and the entire system completely shut down. There was no electronic function during that time. I had to put the vehicle in park, turn the key to the off position and then start it back up. It has happened multiple times, both at low speeds in drive and reverse. This would have caused a collision if there was oncoming traffic at the intersection at that time.
Mfg Campaign: 11538602
Recall Date: Aug 15, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While slowing down to make a left hand turn at an intersection, my vehicle suddenly lost power steering and the entire system completely shut down. There was no electronic function during that time. I had to put the vehicle in park, turn the key to the off position and then start it back up. It has happened multiple times, both at low speeds in drive and reverse. This would have caused a collision if there was oncoming traffic at the intersection at that time.
Corrective Action:
While slowing down to make a left hand turn at an intersection, my vehicle suddenly lost power steering and the entire system completely shut down. There was no electronic function during that time. I had to put the vehicle in park, turn the key to the off position and then start it back up. It has happened multiple times, both at low speeds in drive and reverse. This would have caused a collision if there was oncoming traffic at the intersection at that time.
Additional Notes:
While slowing down to make a left hand turn at an intersection, my vehicle suddenly lost power steering and the entire system completely shut down. There was no electronic function during that time. I had to put the vehicle in park, turn the key to the off position and then start it back up. It has happened multiple times, both at low speeds in drive and reverse. This would have caused a collision if there was oncoming traffic at the intersection at that time.
Mfg Campaign: 11538602
Recall Date: Aug 15, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle jerked with the check engine warning light illuminated and the vehicle inadvertently lost motive power. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that he was informed by the dealer that the failure could not be duplicated, and that there would be a fee for a diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2018 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle jerked with the check engine warning light illuminated and the vehicle inadvertently lost motive power. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that he was informed by the dealer that the failure could not be duplicated, and that there would be a fee for a diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2018 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle jerked with the check engine warning light illuminated and the vehicle inadvertently lost motive power. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that he was informed by the dealer that the failure could not be duplicated, and that there would be a fee for a diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Mfg Campaign: 11534170
Recall Date: Jul 24, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On two occasions, most recently on 6/13/23 the vehicle went from 70 mph to 10 mph very suddenly on an Interstate in heavy traffic--very dangerous. The display indicates an over-heated transmission but the dealer believes its some electrical problem. This 2018 Suburban has an 8 speed auto transmission which has a lot of on line complaints and lawsuit pending.
Corrective Action:
On two occasions, most recently on 6/13/23 the vehicle went from 70 mph to 10 mph very suddenly on an Interstate in heavy traffic--very dangerous. The display indicates an over-heated transmission but the dealer believes its some electrical problem. This 2018 Suburban has an 8 speed auto transmission which has a lot of on line complaints and lawsuit pending.
Additional Notes:
On two occasions, most recently on 6/13/23 the vehicle went from 70 mph to 10 mph very suddenly on an Interstate in heavy traffic--very dangerous. The display indicates an over-heated transmission but the dealer believes its some electrical problem. This 2018 Suburban has an 8 speed auto transmission which has a lot of on line complaints and lawsuit pending.
Mfg Campaign: 11527041
Recall Date: Jun 14, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the vehicle lost all power and after about 20 seconds power came back on. The repair was the battery cables which was apparently very common on the make and model of vehicle. It's unsafe and can cause an accident and apparently happens on the majority of vehicles same year and make.
Corrective Action:
While driving the vehicle lost all power and after about 20 seconds power came back on. The repair was the battery cables which was apparently very common on the make and model of vehicle. It's unsafe and can cause an accident and apparently happens on the majority of vehicles same year and make.
Additional Notes:
While driving the vehicle lost all power and after about 20 seconds power came back on. The repair was the battery cables which was apparently very common on the make and model of vehicle. It's unsafe and can cause an accident and apparently happens on the majority of vehicles same year and make.
Mfg Campaign: 11520956
Recall Date: May 8, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle starts dinging with warning - Service Trailer Brake System - and warning - Action Required Steering Assist is Reduced Drive with Care - ABS Light - Traction Control. Power steering goes out and assumedly ABS and Traction Control stop working.
Corrective Action:
Vehicle starts dinging with warning - Service Trailer Brake System - and warning - Action Required Steering Assist is Reduced Drive with Care - ABS Light - Traction Control. Power steering goes out and assumedly ABS and Traction Control stop working.
Additional Notes:
Vehicle starts dinging with warning - Service Trailer Brake System - and warning - Action Required Steering Assist is Reduced Drive with Care - ABS Light - Traction Control. Power steering goes out and assumedly ABS and Traction Control stop working.
Mfg Campaign: 11511267
Recall Date: Mar 10, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Vehicle starts dinging with warning - Service Trailer Brake System - and warning - Action Required Steering Assist is Reduced Drive with Care - ABS Light - Traction Control. Power steering goes out and assumedly ABS and Traction Control stop working.
Corrective Action:
Vehicle starts dinging with warning - Service Trailer Brake System - and warning - Action Required Steering Assist is Reduced Drive with Care - ABS Light - Traction Control. Power steering goes out and assumedly ABS and Traction Control stop working.
Additional Notes:
Vehicle starts dinging with warning - Service Trailer Brake System - and warning - Action Required Steering Assist is Reduced Drive with Care - ABS Light - Traction Control. Power steering goes out and assumedly ABS and Traction Control stop working.
Mfg Campaign: 11511267
Recall Date: Mar 10, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My rear left tire locks when I’m doing sharp turns and I don’t see any traction control lights come on when that happens
Corrective Action:
My rear left tire locks when I’m doing sharp turns and I don’t see any traction control lights come on when that happens
Additional Notes:
My rear left tire locks when I’m doing sharp turns and I don’t see any traction control lights come on when that happens
Mfg Campaign: 11510081
Recall Date: Mar 3, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
My rear left tire locks when I’m doing sharp turns and I don’t see any traction control lights come on when that happens
Corrective Action:
My rear left tire locks when I’m doing sharp turns and I don’t see any traction control lights come on when that happens
Additional Notes:
My rear left tire locks when I’m doing sharp turns and I don’t see any traction control lights come on when that happens
Mfg Campaign: 11510081
Recall Date: Mar 3, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The second row - driver's side seat belt no longer was retracting, making the seat unsafe. This belt had been slow to retract since we purchased this vehicle from the dealership in June 2022, but it stopped retracting in mid January 2023. As my extended warranty only covers drive chain, the dealer charged me $627.43 for parts and labor to replace the seat belt. It is disappointing that Chevrolet does not warranty the basic safety equipment for the life of the vehicle.
Corrective Action:
The second row - driver's side seat belt no longer was retracting, making the seat unsafe. This belt had been slow to retract since we purchased this vehicle from the dealership in June 2022, but it stopped retracting in mid January 2023. As my extended warranty only covers drive chain, the dealer charged me $627.43 for parts and labor to replace the seat belt. It is disappointing that Chevrolet does not warranty the basic safety equipment for the life of the vehicle.
Additional Notes:
The second row - driver's side seat belt no longer was retracting, making the seat unsafe. This belt had been slow to retract since we purchased this vehicle from the dealership in June 2022, but it stopped retracting in mid January 2023. As my extended warranty only covers drive chain, the dealer charged me $627.43 for parts and labor to replace the seat belt. It is disappointing that Chevrolet does not warranty the basic safety equipment for the life of the vehicle.
Mfg Campaign: 11504915
Recall Date: Feb 1, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
STARTED ABOUT 3 WEEKS AGO, DRIVER AIRBAG WARNING LIGHT APPEARED ON DASH. RESET IT AND ALERT STAYED OFF FOR A WHILE AND THEN STAYED ON CONSTANTLY. TOOK VEHICLE TO BE REPAIRED, AWAITING PARTS. DEALER STATED IT WAS AIRBAG IN THE OVERHEAD AREA OF THE DRIVER. I DON'T KNOW IF VEHICLE PART HAS BEEN INSPECTED. AWAITING COMPLETION OF THE REPAIR.
Corrective Action:
STARTED ABOUT 3 WEEKS AGO, DRIVER AIRBAG WARNING LIGHT APPEARED ON DASH. RESET IT AND ALERT STAYED OFF FOR A WHILE AND THEN STAYED ON CONSTANTLY. TOOK VEHICLE TO BE REPAIRED, AWAITING PARTS. DEALER STATED IT WAS AIRBAG IN THE OVERHEAD AREA OF THE DRIVER. I DON'T KNOW IF VEHICLE PART HAS BEEN INSPECTED. AWAITING COMPLETION OF THE REPAIR.
Additional Notes:
STARTED ABOUT 3 WEEKS AGO, DRIVER AIRBAG WARNING LIGHT APPEARED ON DASH. RESET IT AND ALERT STAYED OFF FOR A WHILE AND THEN STAYED ON CONSTANTLY. TOOK VEHICLE TO BE REPAIRED, AWAITING PARTS. DEALER STATED IT WAS AIRBAG IN THE OVERHEAD AREA OF THE DRIVER. I DON'T KNOW IF VEHICLE PART HAS BEEN INSPECTED. AWAITING COMPLETION OF THE REPAIR.
Mfg Campaign: 11503260
Recall Date: Jan 23, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Trailer Brake system Service Message Took it to the dealer service department and was told that a diagnostic would be needed to find problem $225, if the wiring harness is indeed defective it would be over $500 in parts and $600 in labor. A picture of the light coming on while driving was produced to the dealer service department. It first appear when driving on the freeway and we have never towed anything with this vehicle. Upon further online research we found out that this is a common and serious problem with GMC and Chevy vehicles like the Canyon, Sierra, Silverado, Yukon, Tahoe, Suburban, Colorado from years 2015-2020.
Corrective Action:
Trailer Brake system Service Message Took it to the dealer service department and was told that a diagnostic would be needed to find problem $225, if the wiring harness is indeed defective it would be over $500 in parts and $600 in labor. A picture of the light coming on while driving was produced to the dealer service department. It first appear when driving on the freeway and we have never towed anything with this vehicle. Upon further online research we found out that this is a common and serious problem with GMC and Chevy vehicles like the Canyon, Sierra, Silverado, Yukon, Tahoe, Suburban, Colorado from years 2015-2020.
Additional Notes:
Trailer Brake system Service Message Took it to the dealer service department and was told that a diagnostic would be needed to find problem $225, if the wiring harness is indeed defective it would be over $500 in parts and $600 in labor. A picture of the light coming on while driving was produced to the dealer service department. It first appear when driving on the freeway and we have never towed anything with this vehicle. Upon further online research we found out that this is a common and serious problem with GMC and Chevy vehicles like the Canyon, Sierra, Silverado, Yukon, Tahoe, Suburban, Colorado from years 2015-2020.
Mfg Campaign: 11502790
Recall Date: Jan 20, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle started shaking while accelerating. Independent mechanic and his recommended transmission shop diagnosed an issue with the transmission - specifically the torque converter. Shop said the car was unsafe to drive while waiting for new transmission as it could lose ability to accelerate while driving. When I asked the transmission shop if they felt the previous owner(s) may have abused the car with their driving to cause the issue at a relatively low mileage, they said this was a systemic issue with this vehicle. In fact one of the repair techs had the exact same issue with his personal vehicle at similar mileage (same make / model).
Corrective Action:
Vehicle started shaking while accelerating. Independent mechanic and his recommended transmission shop diagnosed an issue with the transmission - specifically the torque converter. Shop said the car was unsafe to drive while waiting for new transmission as it could lose ability to accelerate while driving. When I asked the transmission shop if they felt the previous owner(s) may have abused the car with their driving to cause the issue at a relatively low mileage, they said this was a systemic issue with this vehicle. In fact one of the repair techs had the exact same issue with his personal vehicle at similar mileage (same make / model).
Additional Notes:
Vehicle started shaking while accelerating. Independent mechanic and his recommended transmission shop diagnosed an issue with the transmission - specifically the torque converter. Shop said the car was unsafe to drive while waiting for new transmission as it could lose ability to accelerate while driving. When I asked the transmission shop if they felt the previous owner(s) may have abused the car with their driving to cause the issue at a relatively low mileage, they said this was a systemic issue with this vehicle. In fact one of the repair techs had the exact same issue with his personal vehicle at similar mileage (same make / model).
Mfg Campaign: 11502634
Recall Date: Jan 19, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car has been at dealer 3 times for Wi-Fi issue. Mechanic took car home for longer drive to check. No found issues. Brought in for small noise that comes and goes. They Came back saying $10000 for cam shaft and lifters they are assuming.
Corrective Action:
Car has been at dealer 3 times for Wi-Fi issue. Mechanic took car home for longer drive to check. No found issues. Brought in for small noise that comes and goes. They Came back saying $10000 for cam shaft and lifters they are assuming.
Additional Notes:
Car has been at dealer 3 times for Wi-Fi issue. Mechanic took car home for longer drive to check. No found issues. Brought in for small noise that comes and goes. They Came back saying $10000 for cam shaft and lifters they are assuming.
Mfg Campaign: 11501145
Recall Date: Jan 10, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Car has been at dealer 3 times for Wi-Fi issue. Mechanic took car home for longer drive to check. No found issues. Brought in for small noise that comes and goes. They Came back saying $10000 for cam shaft and lifters they are assuming.
Corrective Action:
Car has been at dealer 3 times for Wi-Fi issue. Mechanic took car home for longer drive to check. No found issues. Brought in for small noise that comes and goes. They Came back saying $10000 for cam shaft and lifters they are assuming.
Additional Notes:
Car has been at dealer 3 times for Wi-Fi issue. Mechanic took car home for longer drive to check. No found issues. Brought in for small noise that comes and goes. They Came back saying $10000 for cam shaft and lifters they are assuming.
Mfg Campaign: 11501145
Recall Date: Jan 10, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Car has been at dealer 3 times for Wi-Fi issue. Mechanic took car home for longer drive to check. No found issues. Brought in for small noise that comes and goes. They Came back saying $10000 for cam shaft and lifters they are assuming.
Corrective Action:
Car has been at dealer 3 times for Wi-Fi issue. Mechanic took car home for longer drive to check. No found issues. Brought in for small noise that comes and goes. They Came back saying $10000 for cam shaft and lifters they are assuming.
Additional Notes:
Car has been at dealer 3 times for Wi-Fi issue. Mechanic took car home for longer drive to check. No found issues. Brought in for small noise that comes and goes. They Came back saying $10000 for cam shaft and lifters they are assuming.
Mfg Campaign: 11501145
Recall Date: Jan 10, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On approximately December 23, 2022, I notice that the UV protection coating on the hood and roof of my SUV is no longer protecting these areas of my vehicle. Which I am now concerned could lead to rusting on my 2018 SUV. I reported this issue after seeing many complaints on the WEB for the same problem by vehicle owners. A Chevrolet dealer mechanic also informed me of customers voicing my concern about the UV-protecting coating issue. I'm worried this issue will continue and affect the painting of my entire vehicle.
Corrective Action:
On approximately December 23, 2022, I notice that the UV protection coating on the hood and roof of my SUV is no longer protecting these areas of my vehicle. Which I am now concerned could lead to rusting on my 2018 SUV. I reported this issue after seeing many complaints on the WEB for the same problem by vehicle owners. A Chevrolet dealer mechanic also informed me of customers voicing my concern about the UV-protecting coating issue. I'm worried this issue will continue and affect the painting of my entire vehicle.
Additional Notes:
On approximately December 23, 2022, I notice that the UV protection coating on the hood and roof of my SUV is no longer protecting these areas of my vehicle. Which I am now concerned could lead to rusting on my 2018 SUV. I reported this issue after seeing many complaints on the WEB for the same problem by vehicle owners. A Chevrolet dealer mechanic also informed me of customers voicing my concern about the UV-protecting coating issue. I'm worried this issue will continue and affect the painting of my entire vehicle.
Mfg Campaign: 11500688
Recall Date: Jan 8, 2023
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2018 Chevrolet Suburban. The contact stated that while driving and attempting to merge onto the freeway at approximately 50-55 mph, the vehicle suddenly stalled. The contact attempted to accelerate to approximately 70 -75 mph when the vehicle failed to accelerate. The transmission suddenly failed without any warning lights. The vehicle was towed to a certified mechanic who diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 111,000.
Corrective Action:
The contact owns a 2018 Chevrolet Suburban. The contact stated that while driving and attempting to merge onto the freeway at approximately 50-55 mph, the vehicle suddenly stalled. The contact attempted to accelerate to approximately 70 -75 mph when the vehicle failed to accelerate. The transmission suddenly failed without any warning lights. The vehicle was towed to a certified mechanic who diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 111,000.
Additional Notes:
The contact owns a 2018 Chevrolet Suburban. The contact stated that while driving and attempting to merge onto the freeway at approximately 50-55 mph, the vehicle suddenly stalled. The contact attempted to accelerate to approximately 70 -75 mph when the vehicle failed to accelerate. The transmission suddenly failed without any warning lights. The vehicle was towed to a certified mechanic who diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 111,000.
Mfg Campaign: 11500265
Recall Date: Jan 5, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Chevrolet Suburban. The contact stated while attempting to register her vehicle at the state DMV, she was advised that the vehicle did not have airbags. The contact had purchased the vehicle from a third party and not a dealer. The contact stated that the state DMV would not register her vehicle due to the absence of airbags. The vehicle was taken to several independent mechanics who informed her that all air bags were not installed on the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.
Corrective Action:
The contact owns a 2018 Chevrolet Suburban. The contact stated while attempting to register her vehicle at the state DMV, she was advised that the vehicle did not have airbags. The contact had purchased the vehicle from a third party and not a dealer. The contact stated that the state DMV would not register her vehicle due to the absence of airbags. The vehicle was taken to several independent mechanics who informed her that all air bags were not installed on the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.
Additional Notes:
The contact owns a 2018 Chevrolet Suburban. The contact stated while attempting to register her vehicle at the state DMV, she was advised that the vehicle did not have airbags. The contact had purchased the vehicle from a third party and not a dealer. The contact stated that the state DMV would not register her vehicle due to the absence of airbags. The vehicle was taken to several independent mechanics who informed her that all air bags were not installed on the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.
Mfg Campaign: 11489035
Recall Date: Oct 12, 2022
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