Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222382220
Recall Date: Nov 3, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212351030
Recall Date: Jan 27, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212332040
Recall Date: Sep 23, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333900
Recall Date: Jun 17, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212338110
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312720
Recall Date: Nov 25, 2020
Consumer Complaints
158 ComplaintsGeneral Motors, Llc
Defect Description:
SEATS
Potential Consequences:
2021 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARD TO SAFETY RECALL ADVISING THE THIRD ROW SEATING POSITION BEING UNSAFE.
Corrective Action:
2021 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARD TO SAFETY RECALL ADVISING THE THIRD ROW SEATING POSITION BEING UNSAFE.
Additional Notes:
2021 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARD TO SAFETY RECALL ADVISING THE THIRD ROW SEATING POSITION BEING UNSAFE.
Mfg Campaign: 11496024
Recall Date: Dec 5, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
- unknown what system or component failed? - while awaiting to make a left turn from left turn lane with two vehicles in front and unknown number of vehicles behind me, vehicle suddenly shut off - problem has not been reproduced or confirmed by dealer, nor has shut off re-occurred since first incident October 26, 2022 - vehicle or component has not been inspected by others - there were no warning lamps, messages, or other symptoms prior to the failure on October 26, 2022, the vehicle just seemed to quietly idle down and stop
Corrective Action:
- unknown what system or component failed? - while awaiting to make a left turn from left turn lane with two vehicles in front and unknown number of vehicles behind me, vehicle suddenly shut off - problem has not been reproduced or confirmed by dealer, nor has shut off re-occurred since first incident October 26, 2022 - vehicle or component has not been inspected by others - there were no warning lamps, messages, or other symptoms prior to the failure on October 26, 2022, the vehicle just seemed to quietly idle down and stop
Additional Notes:
- unknown what system or component failed? - while awaiting to make a left turn from left turn lane with two vehicles in front and unknown number of vehicles behind me, vehicle suddenly shut off - problem has not been reproduced or confirmed by dealer, nor has shut off re-occurred since first incident October 26, 2022 - vehicle or component has not been inspected by others - there were no warning lamps, messages, or other symptoms prior to the failure on October 26, 2022, the vehicle just seemed to quietly idle down and stop
Mfg Campaign: 11493875
Recall Date: Nov 16, 2022
General Motors, Llc
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
2021 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-617. THE CONSUMER STATED THE RECALL NOTICE INFORMED HER NOT TO USE THE 3RD ROW UNTIL THEY ARE ABLE TO FIX THE SAFETY ISSUE WITH THE SEATBELT BUT DO NOT HAVE A REMEDY FOR THE RECALL.
Corrective Action:
2021 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-617. THE CONSUMER STATED THE RECALL NOTICE INFORMED HER NOT TO USE THE 3RD ROW UNTIL THEY ARE ABLE TO FIX THE SAFETY ISSUE WITH THE SEATBELT BUT DO NOT HAVE A REMEDY FOR THE RECALL.
Additional Notes:
2021 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-617. THE CONSUMER STATED THE RECALL NOTICE INFORMED HER NOT TO USE THE 3RD ROW UNTIL THEY ARE ABLE TO FIX THE SAFETY ISSUE WITH THE SEATBELT BUT DO NOT HAVE A REMEDY FOR THE RECALL.
Mfg Campaign: 11493439
Recall Date: Nov 14, 2022
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I'm writing to complain about the proposed temporary resolution of the recall. I received a letter today advising me that repair parts were unavailable and that I should simply not use the third row seats until the inspection/repairs are completed. Like many people who own Suburbans, I bought this vehicle because we are a family of six. This is the only vehicle in our home that can fit both adults and all four children. Not using the third row is simply not an option for us. This is an unacceptable solution, no matter how temporary.
Corrective Action:
I'm writing to complain about the proposed temporary resolution of the recall. I received a letter today advising me that repair parts were unavailable and that I should simply not use the third row seats until the inspection/repairs are completed. Like many people who own Suburbans, I bought this vehicle because we are a family of six. This is the only vehicle in our home that can fit both adults and all four children. Not using the third row is simply not an option for us. This is an unacceptable solution, no matter how temporary.
Additional Notes:
I'm writing to complain about the proposed temporary resolution of the recall. I received a letter today advising me that repair parts were unavailable and that I should simply not use the third row seats until the inspection/repairs are completed. Like many people who own Suburbans, I bought this vehicle because we are a family of six. This is the only vehicle in our home that can fit both adults and all four children. Not using the third row is simply not an option for us. This is an unacceptable solution, no matter how temporary.
Mfg Campaign: 11487872
Recall Date: Oct 4, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
With cruise control activated, at least 10 times since I bought this expensive vehicle the automated emergency braking activated at highway speeds - causing the vehicle to full brake without warning and nearly causing an accident each time (handling risk and risk of being impacted from behind by a following vehicle). I have formally reported this issue to dealers in MN and MT, and they only thing they said was they could not duplicate the condition during brief test rides and this was not a know problem. I personally know this was a known problem and GM did a safety recall for this condition on MY15-20 Suburbans. This condition is definitely an unreasonable risk to motor vehicle safety. In additional, the original tires supplied by GM (Firestone) failed under normal driving conditions after only about 35,000 miles, and both GM and Firestone denied there was any warranty coverage. Since then, new Les Schwab tires failed at about the same mileage. Something is obviously not right with this vehicle, and this condition is also an unreasonable risk to motor vehicle safety. Finally, last week my front passenger wheel cracked. I have not hit anything significantly hard with that wheel - but it is nonetheless cracked. This is also obviously defective and an unreasonable risk to motor vehicle safety.
Corrective Action:
With cruise control activated, at least 10 times since I bought this expensive vehicle the automated emergency braking activated at highway speeds - causing the vehicle to full brake without warning and nearly causing an accident each time (handling risk and risk of being impacted from behind by a following vehicle). I have formally reported this issue to dealers in MN and MT, and they only thing they said was they could not duplicate the condition during brief test rides and this was not a know problem. I personally know this was a known problem and GM did a safety recall for this condition on MY15-20 Suburbans. This condition is definitely an unreasonable risk to motor vehicle safety. In additional, the original tires supplied by GM (Firestone) failed under normal driving conditions after only about 35,000 miles, and both GM and Firestone denied there was any warranty coverage. Since then, new Les Schwab tires failed at about the same mileage. Something is obviously not right with this vehicle, and this condition is also an unreasonable risk to motor vehicle safety. Finally, last week my front passenger wheel cracked. I have not hit anything significantly hard with that wheel - but it is nonetheless cracked. This is also obviously defective and an unreasonable risk to motor vehicle safety.
Additional Notes:
With cruise control activated, at least 10 times since I bought this expensive vehicle the automated emergency braking activated at highway speeds - causing the vehicle to full brake without warning and nearly causing an accident each time (handling risk and risk of being impacted from behind by a following vehicle). I have formally reported this issue to dealers in MN and MT, and they only thing they said was they could not duplicate the condition during brief test rides and this was not a know problem. I personally know this was a known problem and GM did a safety recall for this condition on MY15-20 Suburbans. This condition is definitely an unreasonable risk to motor vehicle safety. In additional, the original tires supplied by GM (Firestone) failed under normal driving conditions after only about 35,000 miles, and both GM and Firestone denied there was any warranty coverage. Since then, new Les Schwab tires failed at about the same mileage. Something is obviously not right with this vehicle, and this condition is also an unreasonable risk to motor vehicle safety. Finally, last week my front passenger wheel cracked. I have not hit anything significantly hard with that wheel - but it is nonetheless cracked. This is also obviously defective and an unreasonable risk to motor vehicle safety.
Mfg Campaign: 11485286
Recall Date: Sep 19, 2022
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
With cruise control activated, at least 10 times since I bought this expensive vehicle the automated emergency braking activated at highway speeds - causing the vehicle to full brake without warning and nearly causing an accident each time (handling risk and risk of being impacted from behind by a following vehicle). I have formally reported this issue to dealers in MN and MT, and they only thing they said was they could not duplicate the condition during brief test rides and this was not a know problem. I personally know this was a known problem and GM did a safety recall for this condition on MY15-20 Suburbans. This condition is definitely an unreasonable risk to motor vehicle safety. In additional, the original tires supplied by GM (Firestone) failed under normal driving conditions after only about 35,000 miles, and both GM and Firestone denied there was any warranty coverage. Since then, new Les Schwab tires failed at about the same mileage. Something is obviously not right with this vehicle, and this condition is also an unreasonable risk to motor vehicle safety. Finally, last week my front passenger wheel cracked. I have not hit anything significantly hard with that wheel - but it is nonetheless cracked. This is also obviously defective and an unreasonable risk to motor vehicle safety.
Corrective Action:
With cruise control activated, at least 10 times since I bought this expensive vehicle the automated emergency braking activated at highway speeds - causing the vehicle to full brake without warning and nearly causing an accident each time (handling risk and risk of being impacted from behind by a following vehicle). I have formally reported this issue to dealers in MN and MT, and they only thing they said was they could not duplicate the condition during brief test rides and this was not a know problem. I personally know this was a known problem and GM did a safety recall for this condition on MY15-20 Suburbans. This condition is definitely an unreasonable risk to motor vehicle safety. In additional, the original tires supplied by GM (Firestone) failed under normal driving conditions after only about 35,000 miles, and both GM and Firestone denied there was any warranty coverage. Since then, new Les Schwab tires failed at about the same mileage. Something is obviously not right with this vehicle, and this condition is also an unreasonable risk to motor vehicle safety. Finally, last week my front passenger wheel cracked. I have not hit anything significantly hard with that wheel - but it is nonetheless cracked. This is also obviously defective and an unreasonable risk to motor vehicle safety.
Additional Notes:
With cruise control activated, at least 10 times since I bought this expensive vehicle the automated emergency braking activated at highway speeds - causing the vehicle to full brake without warning and nearly causing an accident each time (handling risk and risk of being impacted from behind by a following vehicle). I have formally reported this issue to dealers in MN and MT, and they only thing they said was they could not duplicate the condition during brief test rides and this was not a know problem. I personally know this was a known problem and GM did a safety recall for this condition on MY15-20 Suburbans. This condition is definitely an unreasonable risk to motor vehicle safety. In additional, the original tires supplied by GM (Firestone) failed under normal driving conditions after only about 35,000 miles, and both GM and Firestone denied there was any warranty coverage. Since then, new Les Schwab tires failed at about the same mileage. Something is obviously not right with this vehicle, and this condition is also an unreasonable risk to motor vehicle safety. Finally, last week my front passenger wheel cracked. I have not hit anything significantly hard with that wheel - but it is nonetheless cracked. This is also obviously defective and an unreasonable risk to motor vehicle safety.
Mfg Campaign: 11485286
Recall Date: Sep 19, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
In traffic, approx. 10-15 MPH car in front stopped short. I put foot on the brake pedal and pushed the brakes pedal to the floor. The car did apply the brakes equally as hard as I was Appling brakes at the pedal
Corrective Action:
In traffic, approx. 10-15 MPH car in front stopped short. I put foot on the brake pedal and pushed the brakes pedal to the floor. The car did apply the brakes equally as hard as I was Appling brakes at the pedal
Additional Notes:
In traffic, approx. 10-15 MPH car in front stopped short. I put foot on the brake pedal and pushed the brakes pedal to the floor. The car did apply the brakes equally as hard as I was Appling brakes at the pedal
Mfg Campaign: 11484256
Recall Date: Sep 13, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
In traffic, approx. 10-15 MPH car in front stopped short. I put foot on the brake pedal and pushed the brakes pedal to the floor. The car did apply the brakes equally as hard as I was Appling brakes at the pedal
Corrective Action:
In traffic, approx. 10-15 MPH car in front stopped short. I put foot on the brake pedal and pushed the brakes pedal to the floor. The car did apply the brakes equally as hard as I was Appling brakes at the pedal
Additional Notes:
In traffic, approx. 10-15 MPH car in front stopped short. I put foot on the brake pedal and pushed the brakes pedal to the floor. The car did apply the brakes equally as hard as I was Appling brakes at the pedal
Mfg Campaign: 11484256
Recall Date: Sep 13, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
We were traveling approximately 30 mph approaching an intersection of a 5 lane road. A vehicle in front t of us had pulled into the turn lane. As we approached the vehicle that was already completely in the other lane, our car suddenly braked to a complete stop even though my foot was only on the accelerator as it is a 40 mph speed zone.
Corrective Action:
We were traveling approximately 30 mph approaching an intersection of a 5 lane road. A vehicle in front t of us had pulled into the turn lane. As we approached the vehicle that was already completely in the other lane, our car suddenly braked to a complete stop even though my foot was only on the accelerator as it is a 40 mph speed zone.
Additional Notes:
We were traveling approximately 30 mph approaching an intersection of a 5 lane road. A vehicle in front t of us had pulled into the turn lane. As we approached the vehicle that was already completely in the other lane, our car suddenly braked to a complete stop even though my foot was only on the accelerator as it is a 40 mph speed zone.
Mfg Campaign: 11477888
Recall Date: Aug 5, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We were traveling approximately 30 mph approaching an intersection of a 5 lane road. A vehicle in front t of us had pulled into the turn lane. As we approached the vehicle that was already completely in the other lane, our car suddenly braked to a complete stop even though my foot was only on the accelerator as it is a 40 mph speed zone.
Corrective Action:
We were traveling approximately 30 mph approaching an intersection of a 5 lane road. A vehicle in front t of us had pulled into the turn lane. As we approached the vehicle that was already completely in the other lane, our car suddenly braked to a complete stop even though my foot was only on the accelerator as it is a 40 mph speed zone.
Additional Notes:
We were traveling approximately 30 mph approaching an intersection of a 5 lane road. A vehicle in front t of us had pulled into the turn lane. As we approached the vehicle that was already completely in the other lane, our car suddenly braked to a complete stop even though my foot was only on the accelerator as it is a 40 mph speed zone.
Mfg Campaign: 11477888
Recall Date: Aug 5, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving on the freeway about 65 mph on Saturday June 18. In a sudden instant, there was a message on my dash "brake module failure" and "speed limited to 62 mph". Also warning message that "forward collision warning was off" , etc. The ABS light, the "check brakes light", and the check engine light all were on. Also, the power brakes went completely out and to stop I had to press really hard with manual brakes. I don't think a small framed person would have been able to stop and if I had been at a moment where I needed to stop quickly I don't think I would have been able to stop had there been a need to stop quickly. The dealer tells me that the brake master cylinder failed. The car has 43,000 miles and has been well maintained.
Corrective Action:
I was driving on the freeway about 65 mph on Saturday June 18. In a sudden instant, there was a message on my dash "brake module failure" and "speed limited to 62 mph". Also warning message that "forward collision warning was off" , etc. The ABS light, the "check brakes light", and the check engine light all were on. Also, the power brakes went completely out and to stop I had to press really hard with manual brakes. I don't think a small framed person would have been able to stop and if I had been at a moment where I needed to stop quickly I don't think I would have been able to stop had there been a need to stop quickly. The dealer tells me that the brake master cylinder failed. The car has 43,000 miles and has been well maintained.
Additional Notes:
I was driving on the freeway about 65 mph on Saturday June 18. In a sudden instant, there was a message on my dash "brake module failure" and "speed limited to 62 mph". Also warning message that "forward collision warning was off" , etc. The ABS light, the "check brakes light", and the check engine light all were on. Also, the power brakes went completely out and to stop I had to press really hard with manual brakes. I don't think a small framed person would have been able to stop and if I had been at a moment where I needed to stop quickly I don't think I would have been able to stop had there been a need to stop quickly. The dealer tells me that the brake master cylinder failed. The car has 43,000 miles and has been well maintained.
Mfg Campaign: 11470210
Recall Date: Jun 21, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was driving on the freeway about 65 mph on Saturday June 18. In a sudden instant, there was a message on my dash "brake module failure" and "speed limited to 62 mph". Also warning message that "forward collision warning was off" , etc. The ABS light, the "check brakes light", and the check engine light all were on. Also, the power brakes went completely out and to stop I had to press really hard with manual brakes. I don't think a small framed person would have been able to stop and if I had been at a moment where I needed to stop quickly I don't think I would have been able to stop had there been a need to stop quickly. The dealer tells me that the brake master cylinder failed. The car has 43,000 miles and has been well maintained.
Corrective Action:
I was driving on the freeway about 65 mph on Saturday June 18. In a sudden instant, there was a message on my dash "brake module failure" and "speed limited to 62 mph". Also warning message that "forward collision warning was off" , etc. The ABS light, the "check brakes light", and the check engine light all were on. Also, the power brakes went completely out and to stop I had to press really hard with manual brakes. I don't think a small framed person would have been able to stop and if I had been at a moment where I needed to stop quickly I don't think I would have been able to stop had there been a need to stop quickly. The dealer tells me that the brake master cylinder failed. The car has 43,000 miles and has been well maintained.
Additional Notes:
I was driving on the freeway about 65 mph on Saturday June 18. In a sudden instant, there was a message on my dash "brake module failure" and "speed limited to 62 mph". Also warning message that "forward collision warning was off" , etc. The ABS light, the "check brakes light", and the check engine light all were on. Also, the power brakes went completely out and to stop I had to press really hard with manual brakes. I don't think a small framed person would have been able to stop and if I had been at a moment where I needed to stop quickly I don't think I would have been able to stop had there been a need to stop quickly. The dealer tells me that the brake master cylinder failed. The car has 43,000 miles and has been well maintained.
Mfg Campaign: 11470210
Recall Date: Jun 21, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2nd time in less than a year it has had lifter failure. we travel almost every weekend and this puts my family in danger being broken down on a highway, especially at night. yes it has been confirmed and have been told that it is a wide spread problem no notice before it happened
Corrective Action:
2nd time in less than a year it has had lifter failure. we travel almost every weekend and this puts my family in danger being broken down on a highway, especially at night. yes it has been confirmed and have been told that it is a wide spread problem no notice before it happened
Additional Notes:
2nd time in less than a year it has had lifter failure. we travel almost every weekend and this puts my family in danger being broken down on a highway, especially at night. yes it has been confirmed and have been told that it is a wide spread problem no notice before it happened
Mfg Campaign: 11466550
Recall Date: May 28, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving, I received a notice identifying a problem with the ESC system and that there was a brake system failure. I have received an advanced diagnostics alert about the antilock braking system. the vehicle was difficult to stop and required excessive pressure on the brake pedal.
Corrective Action:
While driving, I received a notice identifying a problem with the ESC system and that there was a brake system failure. I have received an advanced diagnostics alert about the antilock braking system. the vehicle was difficult to stop and required excessive pressure on the brake pedal.
Additional Notes:
While driving, I received a notice identifying a problem with the ESC system and that there was a brake system failure. I have received an advanced diagnostics alert about the antilock braking system. the vehicle was difficult to stop and required excessive pressure on the brake pedal.
Mfg Campaign: 11463392
Recall Date: May 4, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving, I received a notice identifying a problem with the ESC system and that there was a brake system failure. I have received an advanced diagnostics alert about the antilock braking system. the vehicle was difficult to stop and required excessive pressure on the brake pedal.
Corrective Action:
While driving, I received a notice identifying a problem with the ESC system and that there was a brake system failure. I have received an advanced diagnostics alert about the antilock braking system. the vehicle was difficult to stop and required excessive pressure on the brake pedal.
Additional Notes:
While driving, I received a notice identifying a problem with the ESC system and that there was a brake system failure. I have received an advanced diagnostics alert about the antilock braking system. the vehicle was difficult to stop and required excessive pressure on the brake pedal.
Mfg Campaign: 11463392
Recall Date: May 4, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 80 MPH, the vehicle started shuddering and the engine was misfiring. The traction control, adaptive cruise control, and check engine warning lights illuminated. The vehicle then downshifted to 40 MPH independently. The contact turned the hazard lights on and continued to drive approximately 35-40 MPH. The vehicle was taken to the local dealer where it was diagnosed that two sets of engine lifters were bent and needed to be replaced. The manufacturer was notified of the failure and covered the replacement of one set of engine lifters under warranty while the other set was replaced at the owner’s expense. The vehicle was repaired. The failure mileage was approximately 12,800.
Corrective Action:
The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 80 MPH, the vehicle started shuddering and the engine was misfiring. The traction control, adaptive cruise control, and check engine warning lights illuminated. The vehicle then downshifted to 40 MPH independently. The contact turned the hazard lights on and continued to drive approximately 35-40 MPH. The vehicle was taken to the local dealer where it was diagnosed that two sets of engine lifters were bent and needed to be replaced. The manufacturer was notified of the failure and covered the replacement of one set of engine lifters under warranty while the other set was replaced at the owner’s expense. The vehicle was repaired. The failure mileage was approximately 12,800.
Additional Notes:
The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 80 MPH, the vehicle started shuddering and the engine was misfiring. The traction control, adaptive cruise control, and check engine warning lights illuminated. The vehicle then downshifted to 40 MPH independently. The contact turned the hazard lights on and continued to drive approximately 35-40 MPH. The vehicle was taken to the local dealer where it was diagnosed that two sets of engine lifters were bent and needed to be replaced. The manufacturer was notified of the failure and covered the replacement of one set of engine lifters under warranty while the other set was replaced at the owner’s expense. The vehicle was repaired. The failure mileage was approximately 12,800.
Mfg Campaign: 11460510
Recall Date: Apr 12, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
This vehicle has a problem with their lifters in the motor. It breaks down and you cause your engine to start shaking and makes a click sound like if its rubbing to something in the motor to cause a future problem in the motor and Engine light comes on. Many people have experienced this same problem with this make and model. My left lifter when out and they fixed it but what about my right lifter why didn't they replace the right lifter. This is a problem that Chev knows, and they have not recalled the lifters. Chev going after the company that made these lifters, so they know it's a problem why hasn't this been recalled? What if I was on a long road trip when this happens. This could blow out the motor and I could be stranded in the middle of now where if this happens.
Corrective Action:
This vehicle has a problem with their lifters in the motor. It breaks down and you cause your engine to start shaking and makes a click sound like if its rubbing to something in the motor to cause a future problem in the motor and Engine light comes on. Many people have experienced this same problem with this make and model. My left lifter when out and they fixed it but what about my right lifter why didn't they replace the right lifter. This is a problem that Chev knows, and they have not recalled the lifters. Chev going after the company that made these lifters, so they know it's a problem why hasn't this been recalled? What if I was on a long road trip when this happens. This could blow out the motor and I could be stranded in the middle of now where if this happens.
Additional Notes:
This vehicle has a problem with their lifters in the motor. It breaks down and you cause your engine to start shaking and makes a click sound like if its rubbing to something in the motor to cause a future problem in the motor and Engine light comes on. Many people have experienced this same problem with this make and model. My left lifter when out and they fixed it but what about my right lifter why didn't they replace the right lifter. This is a problem that Chev knows, and they have not recalled the lifters. Chev going after the company that made these lifters, so they know it's a problem why hasn't this been recalled? What if I was on a long road trip when this happens. This could blow out the motor and I could be stranded in the middle of now where if this happens.
Mfg Campaign: 11459752
Recall Date: Apr 5, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Came to a stoplight and the car came to a stop. The car then automatically shifted into park on its own. The car would not shift out of park an the engine would not start. The car just died. Police showed up as I was in the middle of traffic and no one could even get the car to shift into neutral to push it out of the road. Very dangerous situation. Tow truck came and they could not even get the car in neutral. So they had to drag the car onto a flat bed. Dealer has examined the car. The starter was bad, the fuse box was bad but the major issue was in the engine where the lifters went out. To have the lifters go out at less than miles is unacceptable. The dealer commented that they are seeing this issue constantly from 2021 Chevy SUVs. This is a major safety issue in that there is no was to put my 2021 suburban in neutral when this happens to clear the vehicle from a busy highway. Please investigate this.
Corrective Action:
Came to a stoplight and the car came to a stop. The car then automatically shifted into park on its own. The car would not shift out of park an the engine would not start. The car just died. Police showed up as I was in the middle of traffic and no one could even get the car to shift into neutral to push it out of the road. Very dangerous situation. Tow truck came and they could not even get the car in neutral. So they had to drag the car onto a flat bed. Dealer has examined the car. The starter was bad, the fuse box was bad but the major issue was in the engine where the lifters went out. To have the lifters go out at less than miles is unacceptable. The dealer commented that they are seeing this issue constantly from 2021 Chevy SUVs. This is a major safety issue in that there is no was to put my 2021 suburban in neutral when this happens to clear the vehicle from a busy highway. Please investigate this.
Additional Notes:
Came to a stoplight and the car came to a stop. The car then automatically shifted into park on its own. The car would not shift out of park an the engine would not start. The car just died. Police showed up as I was in the middle of traffic and no one could even get the car to shift into neutral to push it out of the road. Very dangerous situation. Tow truck came and they could not even get the car in neutral. So they had to drag the car onto a flat bed. Dealer has examined the car. The starter was bad, the fuse box was bad but the major issue was in the engine where the lifters went out. To have the lifters go out at less than miles is unacceptable. The dealer commented that they are seeing this issue constantly from 2021 Chevy SUVs. This is a major safety issue in that there is no was to put my 2021 suburban in neutral when this happens to clear the vehicle from a busy highway. Please investigate this.
Mfg Campaign: 11447110
Recall Date: Jan 11, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Came to a stoplight and the car came to a stop. The car then automatically shifted into park on its own. The car would not shift out of park an the engine would not start. The car just died. Police showed up as I was in the middle of traffic and no one could even get the car to shift into neutral to push it out of the road. Very dangerous situation. Tow truck came and they could not even get the car in neutral. So they had to drag the car onto a flat bed. Dealer has examined the car. The starter was bad, the fuse box was bad but the major issue was in the engine where the lifters went out. To have the lifters go out at less than miles is unacceptable. The dealer commented that they are seeing this issue constantly from 2021 Chevy SUVs. This is a major safety issue in that there is no was to put my 2021 suburban in neutral when this happens to clear the vehicle from a busy highway. Please investigate this.
Corrective Action:
Came to a stoplight and the car came to a stop. The car then automatically shifted into park on its own. The car would not shift out of park an the engine would not start. The car just died. Police showed up as I was in the middle of traffic and no one could even get the car to shift into neutral to push it out of the road. Very dangerous situation. Tow truck came and they could not even get the car in neutral. So they had to drag the car onto a flat bed. Dealer has examined the car. The starter was bad, the fuse box was bad but the major issue was in the engine where the lifters went out. To have the lifters go out at less than miles is unacceptable. The dealer commented that they are seeing this issue constantly from 2021 Chevy SUVs. This is a major safety issue in that there is no was to put my 2021 suburban in neutral when this happens to clear the vehicle from a busy highway. Please investigate this.
Additional Notes:
Came to a stoplight and the car came to a stop. The car then automatically shifted into park on its own. The car would not shift out of park an the engine would not start. The car just died. Police showed up as I was in the middle of traffic and no one could even get the car to shift into neutral to push it out of the road. Very dangerous situation. Tow truck came and they could not even get the car in neutral. So they had to drag the car onto a flat bed. Dealer has examined the car. The starter was bad, the fuse box was bad but the major issue was in the engine where the lifters went out. To have the lifters go out at less than miles is unacceptable. The dealer commented that they are seeing this issue constantly from 2021 Chevy SUVs. This is a major safety issue in that there is no was to put my 2021 suburban in neutral when this happens to clear the vehicle from a busy highway. Please investigate this.
Mfg Campaign: 11447110
Recall Date: Jan 11, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 45 MPH, the driver’s side low-beam headlight was pointing inward, affecting his visibility of the roadway. The contact stated that the failure later occurred with the passenger’s side low-beam headlight. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the headlights needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 62,000.
Corrective Action:
The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 45 MPH, the driver’s side low-beam headlight was pointing inward, affecting his visibility of the roadway. The contact stated that the failure later occurred with the passenger’s side low-beam headlight. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the headlights needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 62,000.
Additional Notes:
The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 45 MPH, the driver’s side low-beam headlight was pointing inward, affecting his visibility of the roadway. The contact stated that the failure later occurred with the passenger’s side low-beam headlight. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the headlights needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 62,000.
Mfg Campaign: 11444175
Recall Date: Dec 17, 2021
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