Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222382220
Recall Date: Nov 3, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212351030
Recall Date: Jan 27, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212332040
Recall Date: Sep 23, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333900
Recall Date: Jun 17, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212338110
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312720
Recall Date: Nov 25, 2020
Consumer Complaints
158 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has multiple systems down. I’ve also googled and joined forums and this is apparently a common issue in the 2021 V8s and Chevy refuses to issue a recall. Would be more than happy to provide videos as well it won’t let me upload them with the photos. Was told it could be weeks before they even have parts
Corrective Action:
Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has multiple systems down. I’ve also googled and joined forums and this is apparently a common issue in the 2021 V8s and Chevy refuses to issue a recall. Would be more than happy to provide videos as well it won’t let me upload them with the photos. Was told it could be weeks before they even have parts
Additional Notes:
Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has multiple systems down. I’ve also googled and joined forums and this is apparently a common issue in the 2021 V8s and Chevy refuses to issue a recall. Would be more than happy to provide videos as well it won’t let me upload them with the photos. Was told it could be weeks before they even have parts
Mfg Campaign: 11440352
Recall Date: Nov 13, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has multiple systems down. I’ve also googled and joined forums and this is apparently a common issue in the 2021 V8s and Chevy refuses to issue a recall. Would be more than happy to provide videos as well it won’t let me upload them with the photos. Was told it could be weeks before they even have parts
Corrective Action:
Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has multiple systems down. I’ve also googled and joined forums and this is apparently a common issue in the 2021 V8s and Chevy refuses to issue a recall. Would be more than happy to provide videos as well it won’t let me upload them with the photos. Was told it could be weeks before they even have parts
Additional Notes:
Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has multiple systems down. I’ve also googled and joined forums and this is apparently a common issue in the 2021 V8s and Chevy refuses to issue a recall. Would be more than happy to provide videos as well it won’t let me upload them with the photos. Was told it could be weeks before they even have parts
Mfg Campaign: 11440352
Recall Date: Nov 13, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has multiple systems down. I’ve also googled and joined forums and this is apparently a common issue in the 2021 V8s and Chevy refuses to issue a recall. Would be more than happy to provide videos as well it won’t let me upload them with the photos. Was told it could be weeks before they even have parts
Corrective Action:
Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has multiple systems down. I’ve also googled and joined forums and this is apparently a common issue in the 2021 V8s and Chevy refuses to issue a recall. Would be more than happy to provide videos as well it won’t let me upload them with the photos. Was told it could be weeks before they even have parts
Additional Notes:
Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has multiple systems down. I’ve also googled and joined forums and this is apparently a common issue in the 2021 V8s and Chevy refuses to issue a recall. Would be more than happy to provide videos as well it won’t let me upload them with the photos. Was told it could be weeks before they even have parts
Mfg Campaign: 11440352
Recall Date: Nov 13, 2021
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
My seat belt recall was not done said they did but did not do it ask them when were going to do it would never call or answer me need them to complete there recall on rear seat defective
Corrective Action:
My seat belt recall was not done said they did but did not do it ask them when were going to do it would never call or answer me need them to complete there recall on rear seat defective
Additional Notes:
My seat belt recall was not done said they did but did not do it ask them when were going to do it would never call or answer me need them to complete there recall on rear seat defective
Mfg Campaign: 11433923
Recall Date: Sep 21, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
After getting it serviced for airbag issue at the blasius chevrolet dealership in waterbury, ct. A week later, the car was was shaking while driving back home for work, the ESC message came up, forward collision came up, and traction control message also came up. Dropped it off at the dealership and said it was bad gas. Two days later, I was told that the misfire is caused by the lifter and pushrod was broken and that another 2021 suburban came in with the same issue but was suggesting it was our fault. There has been alot issues L84 engine that the misfire is due to a collapse lifter with less than 20K miles.
Corrective Action:
After getting it serviced for airbag issue at the blasius chevrolet dealership in waterbury, ct. A week later, the car was was shaking while driving back home for work, the ESC message came up, forward collision came up, and traction control message also came up. Dropped it off at the dealership and said it was bad gas. Two days later, I was told that the misfire is caused by the lifter and pushrod was broken and that another 2021 suburban came in with the same issue but was suggesting it was our fault. There has been alot issues L84 engine that the misfire is due to a collapse lifter with less than 20K miles.
Additional Notes:
After getting it serviced for airbag issue at the blasius chevrolet dealership in waterbury, ct. A week later, the car was was shaking while driving back home for work, the ESC message came up, forward collision came up, and traction control message also came up. Dropped it off at the dealership and said it was bad gas. Two days later, I was told that the misfire is caused by the lifter and pushrod was broken and that another 2021 suburban came in with the same issue but was suggesting it was our fault. There has been alot issues L84 engine that the misfire is due to a collapse lifter with less than 20K miles.
Mfg Campaign: 11433063
Recall Date: Sep 15, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
We have had several incidents of issues with the engine and electrical system. There are as follows: - NO CHECK ENGINE LIGHTS and engine failed. - Engine continues to be sluggish and hesitant. Headlights do not come on when in "auto" and it is dark outside. - Doors lock with the keys inside and the engine is off. - Keys are showing in sleep mode or not present when they are present. The engine went down on May 6, 2021 and I was on the highway with 2 of my children. I could not accelerate. There was traffic and could not keep up. I was able to get the truck to the delearship to have inspected and repair attempted. NO check engine lights.
Corrective Action:
We have had several incidents of issues with the engine and electrical system. There are as follows: - NO CHECK ENGINE LIGHTS and engine failed. - Engine continues to be sluggish and hesitant. Headlights do not come on when in "auto" and it is dark outside. - Doors lock with the keys inside and the engine is off. - Keys are showing in sleep mode or not present when they are present. The engine went down on May 6, 2021 and I was on the highway with 2 of my children. I could not accelerate. There was traffic and could not keep up. I was able to get the truck to the delearship to have inspected and repair attempted. NO check engine lights.
Additional Notes:
We have had several incidents of issues with the engine and electrical system. There are as follows: - NO CHECK ENGINE LIGHTS and engine failed. - Engine continues to be sluggish and hesitant. Headlights do not come on when in "auto" and it is dark outside. - Doors lock with the keys inside and the engine is off. - Keys are showing in sleep mode or not present when they are present. The engine went down on May 6, 2021 and I was on the highway with 2 of my children. I could not accelerate. There was traffic and could not keep up. I was able to get the truck to the delearship to have inspected and repair attempted. NO check engine lights.
Mfg Campaign: 11432967
Recall Date: Sep 14, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We have had several incidents of issues with the engine and electrical system. There are as follows: - NO CHECK ENGINE LIGHTS and engine failed. - Engine continues to be sluggish and hesitant. Headlights do not come on when in "auto" and it is dark outside. - Doors lock with the keys inside and the engine is off. - Keys are showing in sleep mode or not present when they are present. The engine went down on May 6, 2021 and I was on the highway with 2 of my children. I could not accelerate. There was traffic and could not keep up. I was able to get the truck to the delearship to have inspected and repair attempted. NO check engine lights.
Corrective Action:
We have had several incidents of issues with the engine and electrical system. There are as follows: - NO CHECK ENGINE LIGHTS and engine failed. - Engine continues to be sluggish and hesitant. Headlights do not come on when in "auto" and it is dark outside. - Doors lock with the keys inside and the engine is off. - Keys are showing in sleep mode or not present when they are present. The engine went down on May 6, 2021 and I was on the highway with 2 of my children. I could not accelerate. There was traffic and could not keep up. I was able to get the truck to the delearship to have inspected and repair attempted. NO check engine lights.
Additional Notes:
We have had several incidents of issues with the engine and electrical system. There are as follows: - NO CHECK ENGINE LIGHTS and engine failed. - Engine continues to be sluggish and hesitant. Headlights do not come on when in "auto" and it is dark outside. - Doors lock with the keys inside and the engine is off. - Keys are showing in sleep mode or not present when they are present. The engine went down on May 6, 2021 and I was on the highway with 2 of my children. I could not accelerate. There was traffic and could not keep up. I was able to get the truck to the delearship to have inspected and repair attempted. NO check engine lights.
Mfg Campaign: 11432967
Recall Date: Sep 14, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission leaked oil and the suv didn’t advice the loss of fluid. Still under repair
Corrective Action:
Transmission leaked oil and the suv didn’t advice the loss of fluid. Still under repair
Additional Notes:
Transmission leaked oil and the suv didn’t advice the loss of fluid. Still under repair
Mfg Campaign: 11432193
Recall Date: Sep 8, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The lifter rods failed on my vehicle that has approximately 8,000 miles on it. The dealer said that this is a known issue and that there is a service bulletin out for it.
Corrective Action:
The lifter rods failed on my vehicle that has approximately 8,000 miles on it. The dealer said that this is a known issue and that there is a service bulletin out for it.
Additional Notes:
The lifter rods failed on my vehicle that has approximately 8,000 miles on it. The dealer said that this is a known issue and that there is a service bulletin out for it.
Mfg Campaign: 11431340
Recall Date: Sep 1, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Drove up to a stoplight 4th car in a turn lane, came to complete stop. Some cars closed ranks a little further so i released my foot off the brake and moved up a few more feet and stopped again. The car then accelerated with brake fully depressed and wouldn't stop. I then put gear to neutral Tac was very high maybe 5000. Put car into park and then turned off the engine. Restarted car and continued on my way. Contacted Chevrolet and my dealership for a service diagnosis coming up July19,2021. No image to anyone but I have heard of this problem before a malfunction of electronics controlling the drivetrain. Can something be done before any injury or death occurs.
Corrective Action:
Drove up to a stoplight 4th car in a turn lane, came to complete stop. Some cars closed ranks a little further so i released my foot off the brake and moved up a few more feet and stopped again. The car then accelerated with brake fully depressed and wouldn't stop. I then put gear to neutral Tac was very high maybe 5000. Put car into park and then turned off the engine. Restarted car and continued on my way. Contacted Chevrolet and my dealership for a service diagnosis coming up July19,2021. No image to anyone but I have heard of this problem before a malfunction of electronics controlling the drivetrain. Can something be done before any injury or death occurs.
Additional Notes:
Drove up to a stoplight 4th car in a turn lane, came to complete stop. Some cars closed ranks a little further so i released my foot off the brake and moved up a few more feet and stopped again. The car then accelerated with brake fully depressed and wouldn't stop. I then put gear to neutral Tac was very high maybe 5000. Put car into park and then turned off the engine. Restarted car and continued on my way. Contacted Chevrolet and my dealership for a service diagnosis coming up July19,2021. No image to anyone but I have heard of this problem before a malfunction of electronics controlling the drivetrain. Can something be done before any injury or death occurs.
Mfg Campaign: 11424684
Recall Date: Jul 13, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Purchased the new 2021 Chevrolet Suburban, 4 miles on odometer and left the dealer. Less than 20 minutes from dealer AC stopped working. Called dealer thinking it was small error. While on phone I looked under the vehicle which was now emitting foul burning odors. Noticed a very large amount of oil(1quart+) dripping from everywhere from engine to exhaust mid way down vehicle,oil cooler line was blown off. Towed newvehicle to dealer. Chevrolet wants me to keep this vehicle even though there was a TSB issued last year about this same issue. Chevrolet was supposed to fix before shipping vehicle and demanded dealers to do the same but did not follow its own advice. Now they want me the consumer to take a vehicle that now has 17 miles on it that has been repaired even though the issue was supposed to be remedied by manufacturer. GM/Chevrolet considers this a new vehicle even after major service for a known issue and wants me to marry this vehicle for 6 years of payments. I put down $22500 cash and this is the slap I get as consumer!
Corrective Action:
Purchased the new 2021 Chevrolet Suburban, 4 miles on odometer and left the dealer. Less than 20 minutes from dealer AC stopped working. Called dealer thinking it was small error. While on phone I looked under the vehicle which was now emitting foul burning odors. Noticed a very large amount of oil(1quart+) dripping from everywhere from engine to exhaust mid way down vehicle,oil cooler line was blown off. Towed newvehicle to dealer. Chevrolet wants me to keep this vehicle even though there was a TSB issued last year about this same issue. Chevrolet was supposed to fix before shipping vehicle and demanded dealers to do the same but did not follow its own advice. Now they want me the consumer to take a vehicle that now has 17 miles on it that has been repaired even though the issue was supposed to be remedied by manufacturer. GM/Chevrolet considers this a new vehicle even after major service for a known issue and wants me to marry this vehicle for 6 years of payments. I put down $22500 cash and this is the slap I get as consumer!
Additional Notes:
Purchased the new 2021 Chevrolet Suburban, 4 miles on odometer and left the dealer. Less than 20 minutes from dealer AC stopped working. Called dealer thinking it was small error. While on phone I looked under the vehicle which was now emitting foul burning odors. Noticed a very large amount of oil(1quart+) dripping from everywhere from engine to exhaust mid way down vehicle,oil cooler line was blown off. Towed newvehicle to dealer. Chevrolet wants me to keep this vehicle even though there was a TSB issued last year about this same issue. Chevrolet was supposed to fix before shipping vehicle and demanded dealers to do the same but did not follow its own advice. Now they want me the consumer to take a vehicle that now has 17 miles on it that has been repaired even though the issue was supposed to be remedied by manufacturer. GM/Chevrolet considers this a new vehicle even after major service for a known issue and wants me to marry this vehicle for 6 years of payments. I put down $22500 cash and this is the slap I get as consumer!
Mfg Campaign: 11422158
Recall Date: Jun 24, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Purchased the new 2021 Chevrolet Suburban, 4 miles on odometer and left the dealer. Less than 20 minutes from dealer AC stopped working. Called dealer thinking it was small error. While on phone I looked under the vehicle which was now emitting foul burning odors. Noticed a very large amount of oil(1quart+) dripping from everywhere from engine to exhaust mid way down vehicle,oil cooler line was blown off. Towed newvehicle to dealer. Chevrolet wants me to keep this vehicle even though there was a TSB issued last year about this same issue. Chevrolet was supposed to fix before shipping vehicle and demanded dealers to do the same but did not follow its own advice. Now they want me the consumer to take a vehicle that now has 17 miles on it that has been repaired even though the issue was supposed to be remedied by manufacturer. GM/Chevrolet considers this a new vehicle even after major service for a known issue and wants me to marry this vehicle for 6 years of payments. I put down $22500 cash and this is the slap I get as consumer!
Corrective Action:
Purchased the new 2021 Chevrolet Suburban, 4 miles on odometer and left the dealer. Less than 20 minutes from dealer AC stopped working. Called dealer thinking it was small error. While on phone I looked under the vehicle which was now emitting foul burning odors. Noticed a very large amount of oil(1quart+) dripping from everywhere from engine to exhaust mid way down vehicle,oil cooler line was blown off. Towed newvehicle to dealer. Chevrolet wants me to keep this vehicle even though there was a TSB issued last year about this same issue. Chevrolet was supposed to fix before shipping vehicle and demanded dealers to do the same but did not follow its own advice. Now they want me the consumer to take a vehicle that now has 17 miles on it that has been repaired even though the issue was supposed to be remedied by manufacturer. GM/Chevrolet considers this a new vehicle even after major service for a known issue and wants me to marry this vehicle for 6 years of payments. I put down $22500 cash and this is the slap I get as consumer!
Additional Notes:
Purchased the new 2021 Chevrolet Suburban, 4 miles on odometer and left the dealer. Less than 20 minutes from dealer AC stopped working. Called dealer thinking it was small error. While on phone I looked under the vehicle which was now emitting foul burning odors. Noticed a very large amount of oil(1quart+) dripping from everywhere from engine to exhaust mid way down vehicle,oil cooler line was blown off. Towed newvehicle to dealer. Chevrolet wants me to keep this vehicle even though there was a TSB issued last year about this same issue. Chevrolet was supposed to fix before shipping vehicle and demanded dealers to do the same but did not follow its own advice. Now they want me the consumer to take a vehicle that now has 17 miles on it that has been repaired even though the issue was supposed to be remedied by manufacturer. GM/Chevrolet considers this a new vehicle even after major service for a known issue and wants me to marry this vehicle for 6 years of payments. I put down $22500 cash and this is the slap I get as consumer!
Mfg Campaign: 11422158
Recall Date: Jun 24, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This evening while driving the windshield wipers started (while the wipers were in the off position). When using the turning signal it speeds up to approximately 3 times the normal speed. The display says the back hatch is open and the cargo light is on (the back hatch is closed). We turned off the car multiple times and the conditions persist.
Corrective Action:
This evening while driving the windshield wipers started (while the wipers were in the off position). When using the turning signal it speeds up to approximately 3 times the normal speed. The display says the back hatch is open and the cargo light is on (the back hatch is closed). We turned off the car multiple times and the conditions persist.
Additional Notes:
This evening while driving the windshield wipers started (while the wipers were in the off position). When using the turning signal it speeds up to approximately 3 times the normal speed. The display says the back hatch is open and the cargo light is on (the back hatch is closed). We turned off the car multiple times and the conditions persist.
Mfg Campaign: 11420511
Recall Date: Jun 10, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Suburban. The contact stated while driving approximately 75-80 mph, the lifter collapsed and the contact heard the engine rattling. The contact pulled over and contacted the manufacturer, who provided a tow to the dealer. The dealer diagnosed the vehicle with a bent push rod and that the lifter had collapsed. The contact related the failure to the Technical Service Bulletin number: PIP5776C. The vehicle was repaired. The failure mileage was 6,600.
Corrective Action:
The contact owns a 2021 Chevrolet Suburban. The contact stated while driving approximately 75-80 mph, the lifter collapsed and the contact heard the engine rattling. The contact pulled over and contacted the manufacturer, who provided a tow to the dealer. The dealer diagnosed the vehicle with a bent push rod and that the lifter had collapsed. The contact related the failure to the Technical Service Bulletin number: PIP5776C. The vehicle was repaired. The failure mileage was 6,600.
Additional Notes:
The contact owns a 2021 Chevrolet Suburban. The contact stated while driving approximately 75-80 mph, the lifter collapsed and the contact heard the engine rattling. The contact pulled over and contacted the manufacturer, who provided a tow to the dealer. The dealer diagnosed the vehicle with a bent push rod and that the lifter had collapsed. The contact related the failure to the Technical Service Bulletin number: PIP5776C. The vehicle was repaired. The failure mileage was 6,600.
Mfg Campaign: 11418519
Recall Date: May 25, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I WAS INVOLVED IN A 40 MPH FRONTAL IMPACT COLLISION WITH ANOTHER VEHICLE. THE INITIAL IMPACT OCCURRED ON THE DRIVER SIDE FRONT CORNER OF THE VEHICLE. DURING THE INITIAL COLLISION ME HEAD SWUNG SIDEWAY STRIKING THE B POST WINDOW AREA AND KNOCKED ME UNCONSCIOUS FOR A SHORT TIME. I THEN T-BONED A TRUCK AND FINALLY CAME TO REST AGAINST ANOTHER VEHICLE. AT NO TIME DID MY AIRBAGS (FRONT OR SIDE) DEPLOY. NOR HAS MY VEHICLE EVEN REGISTERED THAT I WAS INVOLVED IN A COLLISION. I REQUIRED MEDICAL ATTENTION AND WAS TRANSPORT TO THE HOSPITAL. AFTER EXAMINATION AND SCANNING/XRAYS, ETC. I HAD RECEIVED A CONCUSSION. I HAVE THE POLICE REPORT AS WELL AS MORE PICTURES IF REQUIRED. THE IMPACT WAS STRONG ENOUGH TO BEND THE FRAME ON MY VEHICLE.
Corrective Action:
I WAS INVOLVED IN A 40 MPH FRONTAL IMPACT COLLISION WITH ANOTHER VEHICLE. THE INITIAL IMPACT OCCURRED ON THE DRIVER SIDE FRONT CORNER OF THE VEHICLE. DURING THE INITIAL COLLISION ME HEAD SWUNG SIDEWAY STRIKING THE B POST WINDOW AREA AND KNOCKED ME UNCONSCIOUS FOR A SHORT TIME. I THEN T-BONED A TRUCK AND FINALLY CAME TO REST AGAINST ANOTHER VEHICLE. AT NO TIME DID MY AIRBAGS (FRONT OR SIDE) DEPLOY. NOR HAS MY VEHICLE EVEN REGISTERED THAT I WAS INVOLVED IN A COLLISION. I REQUIRED MEDICAL ATTENTION AND WAS TRANSPORT TO THE HOSPITAL. AFTER EXAMINATION AND SCANNING/XRAYS, ETC. I HAD RECEIVED A CONCUSSION. I HAVE THE POLICE REPORT AS WELL AS MORE PICTURES IF REQUIRED. THE IMPACT WAS STRONG ENOUGH TO BEND THE FRAME ON MY VEHICLE.
Additional Notes:
I WAS INVOLVED IN A 40 MPH FRONTAL IMPACT COLLISION WITH ANOTHER VEHICLE. THE INITIAL IMPACT OCCURRED ON THE DRIVER SIDE FRONT CORNER OF THE VEHICLE. DURING THE INITIAL COLLISION ME HEAD SWUNG SIDEWAY STRIKING THE B POST WINDOW AREA AND KNOCKED ME UNCONSCIOUS FOR A SHORT TIME. I THEN T-BONED A TRUCK AND FINALLY CAME TO REST AGAINST ANOTHER VEHICLE. AT NO TIME DID MY AIRBAGS (FRONT OR SIDE) DEPLOY. NOR HAS MY VEHICLE EVEN REGISTERED THAT I WAS INVOLVED IN A COLLISION. I REQUIRED MEDICAL ATTENTION AND WAS TRANSPORT TO THE HOSPITAL. AFTER EXAMINATION AND SCANNING/XRAYS, ETC. I HAD RECEIVED A CONCUSSION. I HAVE THE POLICE REPORT AS WELL AS MORE PICTURES IF REQUIRED. THE IMPACT WAS STRONG ENOUGH TO BEND THE FRAME ON MY VEHICLE.
Mfg Campaign: 11416063
Recall Date: May 11, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.
Corrective Action:
WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.
Additional Notes:
WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.
Mfg Campaign: 11407855
Recall Date: Apr 13, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.
Corrective Action:
WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.
Additional Notes:
WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.
Mfg Campaign: 11407855
Recall Date: Apr 13, 2021
General Motors, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.
Corrective Action:
WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.
Additional Notes:
WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.
Mfg Campaign: 11407855
Recall Date: Apr 13, 2021
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