Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
327 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Accident occurred on 05/22/2022. The airbag did not deploy. Me and my 3 passengers were injured. The vehicle was not inspected. Allstate insurance auctioned the vehicle before it could get inspected. No warning lights prior to accident.
Corrective Action:
Accident occurred on 05/22/2022. The airbag did not deploy. Me and my 3 passengers were injured. The vehicle was not inspected. Allstate insurance auctioned the vehicle before it could get inspected. No warning lights prior to accident.
Additional Notes:
Accident occurred on 05/22/2022. The airbag did not deploy. Me and my 3 passengers were injured. The vehicle was not inspected. Allstate insurance auctioned the vehicle before it could get inspected. No warning lights prior to accident.
Mfg Campaign: 11508948
Recall Date: Feb 24, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that on numerous occasions while the brake pedal was depressed, added pressure was needed on the brake pedal to stop the vehicle. The contact stated that after shifting to park, the brake pedal returned to normal operation. No warning lights were illuminated. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that on numerous occasions while the brake pedal was depressed, added pressure was needed on the brake pedal to stop the vehicle. The contact stated that after shifting to park, the brake pedal returned to normal operation. No warning lights were illuminated. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that on numerous occasions while the brake pedal was depressed, added pressure was needed on the brake pedal to stop the vehicle. The contact stated that after shifting to park, the brake pedal returned to normal operation. No warning lights were illuminated. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 75,000.
Mfg Campaign: 11507609
Recall Date: Feb 16, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Hello, I purchased my truck last year in December and I told them the problems I was having with the truck when I got. They act like they fixed it but it’s still doing the same thing. I’ve put struts on it and control arms 3 times and it still is giving me problems. My suspension and driver assist warnings always pop up. When I get up to 85 mph, they truck shakes really bad and the speed won’t go over 85 mph. When I got brakes, the trucks pulls to the left and right which I know that could mean a line up but even after I line it up, it still does the same thing. I feel like it’s a defect with the suspension and driver assist systems with those model trucks. I love my truck and really don’t want to get rid of it. I’ve taken my truck to my dealership several times and I don’t want my warranty to run out before I can get my truck fixed. Can you help at all???
Corrective Action:
Hello, I purchased my truck last year in December and I told them the problems I was having with the truck when I got. They act like they fixed it but it’s still doing the same thing. I’ve put struts on it and control arms 3 times and it still is giving me problems. My suspension and driver assist warnings always pop up. When I get up to 85 mph, they truck shakes really bad and the speed won’t go over 85 mph. When I got brakes, the trucks pulls to the left and right which I know that could mean a line up but even after I line it up, it still does the same thing. I feel like it’s a defect with the suspension and driver assist systems with those model trucks. I love my truck and really don’t want to get rid of it. I’ve taken my truck to my dealership several times and I don’t want my warranty to run out before I can get my truck fixed. Can you help at all???
Additional Notes:
Hello, I purchased my truck last year in December and I told them the problems I was having with the truck when I got. They act like they fixed it but it’s still doing the same thing. I’ve put struts on it and control arms 3 times and it still is giving me problems. My suspension and driver assist warnings always pop up. When I get up to 85 mph, they truck shakes really bad and the speed won’t go over 85 mph. When I got brakes, the trucks pulls to the left and right which I know that could mean a line up but even after I line it up, it still does the same thing. I feel like it’s a defect with the suspension and driver assist systems with those model trucks. I love my truck and really don’t want to get rid of it. I’ve taken my truck to my dealership several times and I don’t want my warranty to run out before I can get my truck fixed. Can you help at all???
Mfg Campaign: 11504478
Recall Date: Jan 30, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Hello, I purchased my truck last year in December and I told them the problems I was having with the truck when I got. They act like they fixed it but it’s still doing the same thing. I’ve put struts on it and control arms 3 times and it still is giving me problems. My suspension and driver assist warnings always pop up. When I get up to 85 mph, they truck shakes really bad and the speed won’t go over 85 mph. When I got brakes, the trucks pulls to the left and right which I know that could mean a line up but even after I line it up, it still does the same thing. I feel like it’s a defect with the suspension and driver assist systems with those model trucks. I love my truck and really don’t want to get rid of it. I’ve taken my truck to my dealership several times and I don’t want my warranty to run out before I can get my truck fixed. Can you help at all???
Corrective Action:
Hello, I purchased my truck last year in December and I told them the problems I was having with the truck when I got. They act like they fixed it but it’s still doing the same thing. I’ve put struts on it and control arms 3 times and it still is giving me problems. My suspension and driver assist warnings always pop up. When I get up to 85 mph, they truck shakes really bad and the speed won’t go over 85 mph. When I got brakes, the trucks pulls to the left and right which I know that could mean a line up but even after I line it up, it still does the same thing. I feel like it’s a defect with the suspension and driver assist systems with those model trucks. I love my truck and really don’t want to get rid of it. I’ve taken my truck to my dealership several times and I don’t want my warranty to run out before I can get my truck fixed. Can you help at all???
Additional Notes:
Hello, I purchased my truck last year in December and I told them the problems I was having with the truck when I got. They act like they fixed it but it’s still doing the same thing. I’ve put struts on it and control arms 3 times and it still is giving me problems. My suspension and driver assist warnings always pop up. When I get up to 85 mph, they truck shakes really bad and the speed won’t go over 85 mph. When I got brakes, the trucks pulls to the left and right which I know that could mean a line up but even after I line it up, it still does the same thing. I feel like it’s a defect with the suspension and driver assist systems with those model trucks. I love my truck and really don’t want to get rid of it. I’ve taken my truck to my dealership several times and I don’t want my warranty to run out before I can get my truck fixed. Can you help at all???
Mfg Campaign: 11504478
Recall Date: Jan 30, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Hello, I purchased my truck last year in December and I told them the problems I was having with the truck when I got. They act like they fixed it but it’s still doing the same thing. I’ve put struts on it and control arms 3 times and it still is giving me problems. My suspension and driver assist warnings always pop up. When I get up to 85 mph, they truck shakes really bad and the speed won’t go over 85 mph. When I got brakes, the trucks pulls to the left and right which I know that could mean a line up but even after I line it up, it still does the same thing. I feel like it’s a defect with the suspension and driver assist systems with those model trucks. I love my truck and really don’t want to get rid of it. I’ve taken my truck to my dealership several times and I don’t want my warranty to run out before I can get my truck fixed. Can you help at all???
Corrective Action:
Hello, I purchased my truck last year in December and I told them the problems I was having with the truck when I got. They act like they fixed it but it’s still doing the same thing. I’ve put struts on it and control arms 3 times and it still is giving me problems. My suspension and driver assist warnings always pop up. When I get up to 85 mph, they truck shakes really bad and the speed won’t go over 85 mph. When I got brakes, the trucks pulls to the left and right which I know that could mean a line up but even after I line it up, it still does the same thing. I feel like it’s a defect with the suspension and driver assist systems with those model trucks. I love my truck and really don’t want to get rid of it. I’ve taken my truck to my dealership several times and I don’t want my warranty to run out before I can get my truck fixed. Can you help at all???
Additional Notes:
Hello, I purchased my truck last year in December and I told them the problems I was having with the truck when I got. They act like they fixed it but it’s still doing the same thing. I’ve put struts on it and control arms 3 times and it still is giving me problems. My suspension and driver assist warnings always pop up. When I get up to 85 mph, they truck shakes really bad and the speed won’t go over 85 mph. When I got brakes, the trucks pulls to the left and right which I know that could mean a line up but even after I line it up, it still does the same thing. I feel like it’s a defect with the suspension and driver assist systems with those model trucks. I love my truck and really don’t want to get rid of it. I’ve taken my truck to my dealership several times and I don’t want my warranty to run out before I can get my truck fixed. Can you help at all???
Mfg Campaign: 11504478
Recall Date: Jan 30, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My 2016 Tahoe just shut off on me and my daughter inside of the tunnel with heavy traffic. When I placed the gear in drive the vehicle roll back instead of moving forward. I was afraid because the traffic was steady moving. The emergency wrecker pushed my Tahoe to safety out of the tunnel. I had it towed to my mechanic he said it’s the transmission . The engine light came on afterwards. The dealer refused the acknowledgment of the vehicle. I purchased as is. I purchase the vehicle 11-09-2022 it shut off 12-20-2022
Corrective Action:
My 2016 Tahoe just shut off on me and my daughter inside of the tunnel with heavy traffic. When I placed the gear in drive the vehicle roll back instead of moving forward. I was afraid because the traffic was steady moving. The emergency wrecker pushed my Tahoe to safety out of the tunnel. I had it towed to my mechanic he said it’s the transmission . The engine light came on afterwards. The dealer refused the acknowledgment of the vehicle. I purchased as is. I purchase the vehicle 11-09-2022 it shut off 12-20-2022
Additional Notes:
My 2016 Tahoe just shut off on me and my daughter inside of the tunnel with heavy traffic. When I placed the gear in drive the vehicle roll back instead of moving forward. I was afraid because the traffic was steady moving. The emergency wrecker pushed my Tahoe to safety out of the tunnel. I had it towed to my mechanic he said it’s the transmission . The engine light came on afterwards. The dealer refused the acknowledgment of the vehicle. I purchased as is. I purchase the vehicle 11-09-2022 it shut off 12-20-2022
Mfg Campaign: 11501934
Recall Date: Jan 16, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2016 Tahoe just shut off on me and my daughter inside of the tunnel with heavy traffic. When I placed the gear in drive the vehicle roll back instead of moving forward. I was afraid because the traffic was steady moving. The emergency wrecker pushed my Tahoe to safety out of the tunnel. I had it towed to my mechanic he said it’s the transmission . The engine light came on afterwards. The dealer refused the acknowledgment of the vehicle. I purchased as is. I purchase the vehicle 11-09-2022 it shut off 12-20-2022
Corrective Action:
My 2016 Tahoe just shut off on me and my daughter inside of the tunnel with heavy traffic. When I placed the gear in drive the vehicle roll back instead of moving forward. I was afraid because the traffic was steady moving. The emergency wrecker pushed my Tahoe to safety out of the tunnel. I had it towed to my mechanic he said it’s the transmission . The engine light came on afterwards. The dealer refused the acknowledgment of the vehicle. I purchased as is. I purchase the vehicle 11-09-2022 it shut off 12-20-2022
Additional Notes:
My 2016 Tahoe just shut off on me and my daughter inside of the tunnel with heavy traffic. When I placed the gear in drive the vehicle roll back instead of moving forward. I was afraid because the traffic was steady moving. The emergency wrecker pushed my Tahoe to safety out of the tunnel. I had it towed to my mechanic he said it’s the transmission . The engine light came on afterwards. The dealer refused the acknowledgment of the vehicle. I purchased as is. I purchase the vehicle 11-09-2022 it shut off 12-20-2022
Mfg Campaign: 11501934
Recall Date: Jan 16, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hello to whom it may concern, I purchased a certified pre-owned 2016 Chevy Tahoe in November of 2019 from a Woodland Ca dealership. Over the last six years, I have put only 31k miles on the truck. In 2022 I have put in a new transmission at 120K and now not even a year later I’m getting a warning message popping up on the dashboard service Trailer brake system. I have NOT towed anything in the last two years since my move. However, on January 4th of this year 2023 when the warning started, I thought it was just that I accidentally hit the trailer switch. I hit the switch again and the warning went away. However, the warning is increasing in the number of times it’s coming on. I took it to a mechanic and discovered they said that a wire needed to be replaced. When I went to YouTube, I noticed that there were several videos on the same issue. This unexcitable that a company as big as GMC wouldn’t take care of the part that results in the warning. My vehicle is not safe to drive in that condition. Thank you Kelvin Kimball 1924 Kane Ave Sacramento, Ca. 95835 (707) 332-6818
Corrective Action:
Hello to whom it may concern, I purchased a certified pre-owned 2016 Chevy Tahoe in November of 2019 from a Woodland Ca dealership. Over the last six years, I have put only 31k miles on the truck. In 2022 I have put in a new transmission at 120K and now not even a year later I’m getting a warning message popping up on the dashboard service Trailer brake system. I have NOT towed anything in the last two years since my move. However, on January 4th of this year 2023 when the warning started, I thought it was just that I accidentally hit the trailer switch. I hit the switch again and the warning went away. However, the warning is increasing in the number of times it’s coming on. I took it to a mechanic and discovered they said that a wire needed to be replaced. When I went to YouTube, I noticed that there were several videos on the same issue. This unexcitable that a company as big as GMC wouldn’t take care of the part that results in the warning. My vehicle is not safe to drive in that condition. Thank you Kelvin Kimball 1924 Kane Ave Sacramento, Ca. 95835 (707) 332-6818
Additional Notes:
Hello to whom it may concern, I purchased a certified pre-owned 2016 Chevy Tahoe in November of 2019 from a Woodland Ca dealership. Over the last six years, I have put only 31k miles on the truck. In 2022 I have put in a new transmission at 120K and now not even a year later I’m getting a warning message popping up on the dashboard service Trailer brake system. I have NOT towed anything in the last two years since my move. However, on January 4th of this year 2023 when the warning started, I thought it was just that I accidentally hit the trailer switch. I hit the switch again and the warning went away. However, the warning is increasing in the number of times it’s coming on. I took it to a mechanic and discovered they said that a wire needed to be replaced. When I went to YouTube, I noticed that there were several videos on the same issue. This unexcitable that a company as big as GMC wouldn’t take care of the part that results in the warning. My vehicle is not safe to drive in that condition. Thank you Kelvin Kimball 1924 Kane Ave Sacramento, Ca. 95835 (707) 332-6818
Mfg Campaign: 11501481
Recall Date: Jan 12, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hello to whom it may concern, I purchased a certified pre-owned 2016 Chevy Tahoe in November of 2019 from a Woodland Ca dealership. Over the last six years, I have put only 31k miles on the truck. In 2022 I have put in a new transmission at 120K and now not even a year later I’m getting a warning message popping up on the dashboard service Trailer brake system. I have NOT towed anything in the last two years since my move. However, on January 4th of this year 2023 when the warning started, I thought it was just that I accidentally hit the trailer switch. I hit the switch again and the warning went away. However, the warning is increasing in the number of times it’s coming on. I took it to a mechanic and discovered they said that a wire needed to be replaced. When I went to YouTube, I noticed that there were several videos on the same issue. This unexcitable that a company as big as GMC wouldn’t take care of the part that results in the warning. My vehicle is not safe to drive in that condition. Thank you Kelvin Kimball 1924 Kane Ave Sacramento, Ca. 95835 (707) 332-6818
Corrective Action:
Hello to whom it may concern, I purchased a certified pre-owned 2016 Chevy Tahoe in November of 2019 from a Woodland Ca dealership. Over the last six years, I have put only 31k miles on the truck. In 2022 I have put in a new transmission at 120K and now not even a year later I’m getting a warning message popping up on the dashboard service Trailer brake system. I have NOT towed anything in the last two years since my move. However, on January 4th of this year 2023 when the warning started, I thought it was just that I accidentally hit the trailer switch. I hit the switch again and the warning went away. However, the warning is increasing in the number of times it’s coming on. I took it to a mechanic and discovered they said that a wire needed to be replaced. When I went to YouTube, I noticed that there were several videos on the same issue. This unexcitable that a company as big as GMC wouldn’t take care of the part that results in the warning. My vehicle is not safe to drive in that condition. Thank you Kelvin Kimball 1924 Kane Ave Sacramento, Ca. 95835 (707) 332-6818
Additional Notes:
Hello to whom it may concern, I purchased a certified pre-owned 2016 Chevy Tahoe in November of 2019 from a Woodland Ca dealership. Over the last six years, I have put only 31k miles on the truck. In 2022 I have put in a new transmission at 120K and now not even a year later I’m getting a warning message popping up on the dashboard service Trailer brake system. I have NOT towed anything in the last two years since my move. However, on January 4th of this year 2023 when the warning started, I thought it was just that I accidentally hit the trailer switch. I hit the switch again and the warning went away. However, the warning is increasing in the number of times it’s coming on. I took it to a mechanic and discovered they said that a wire needed to be replaced. When I went to YouTube, I noticed that there were several videos on the same issue. This unexcitable that a company as big as GMC wouldn’t take care of the part that results in the warning. My vehicle is not safe to drive in that condition. Thank you Kelvin Kimball 1924 Kane Ave Sacramento, Ca. 95835 (707) 332-6818
Mfg Campaign: 11501481
Recall Date: Jan 12, 2023
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Near collision with pedestrian in crosswalks on left turns and near collision with pedestrians crossing multi lane roads who entering from a landscaped center island. I have repeatedly experienced this situation even though I am acutely aware of the view obstruction created by the large A-pillar, air bag and drivers side mirror. It has become evident from the incidents in my neighborhood that trucks and SUV's are involved in the fatalities at crosswalks and multi lane roadways. An recent fatality occurred on December 10 2022 in Poway at the intersection of Midland and Edgmoore Rd. 35yr old women killed in crosswalk by driver making left turn. The January 24th 2022 fatality happened on Community Rd. in Poway 92064. It would appear your forms are incident focused and not geared to identify safety hazards that have not been considered. Please contact me to discus this safety issue if you have seen an unexplained increase in pedestrian traffic fatalities that involve trucks and suv's. Thank You,
Corrective Action:
Near collision with pedestrian in crosswalks on left turns and near collision with pedestrians crossing multi lane roads who entering from a landscaped center island. I have repeatedly experienced this situation even though I am acutely aware of the view obstruction created by the large A-pillar, air bag and drivers side mirror. It has become evident from the incidents in my neighborhood that trucks and SUV's are involved in the fatalities at crosswalks and multi lane roadways. An recent fatality occurred on December 10 2022 in Poway at the intersection of Midland and Edgmoore Rd. 35yr old women killed in crosswalk by driver making left turn. The January 24th 2022 fatality happened on Community Rd. in Poway 92064. It would appear your forms are incident focused and not geared to identify safety hazards that have not been considered. Please contact me to discus this safety issue if you have seen an unexplained increase in pedestrian traffic fatalities that involve trucks and suv's. Thank You,
Additional Notes:
Near collision with pedestrian in crosswalks on left turns and near collision with pedestrians crossing multi lane roads who entering from a landscaped center island. I have repeatedly experienced this situation even though I am acutely aware of the view obstruction created by the large A-pillar, air bag and drivers side mirror. It has become evident from the incidents in my neighborhood that trucks and SUV's are involved in the fatalities at crosswalks and multi lane roadways. An recent fatality occurred on December 10 2022 in Poway at the intersection of Midland and Edgmoore Rd. 35yr old women killed in crosswalk by driver making left turn. The January 24th 2022 fatality happened on Community Rd. in Poway 92064. It would appear your forms are incident focused and not geared to identify safety hazards that have not been considered. Please contact me to discus this safety issue if you have seen an unexplained increase in pedestrian traffic fatalities that involve trucks and suv's. Thank You,
Mfg Campaign: 11497860
Recall Date: Dec 17, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes failed to work at low speed. Traveling in stop and go traffic on I-40 and the brake pedal became hard as a rock and was pulsing. Had to pull over and coast to a stop. Performed a test on the median of the highway and again the brakes failed to work. We were towed to the repair shop. Awaiting the repair diagnosis and cost.
Corrective Action:
Brakes failed to work at low speed. Traveling in stop and go traffic on I-40 and the brake pedal became hard as a rock and was pulsing. Had to pull over and coast to a stop. Performed a test on the median of the highway and again the brakes failed to work. We were towed to the repair shop. Awaiting the repair diagnosis and cost.
Additional Notes:
Brakes failed to work at low speed. Traveling in stop and go traffic on I-40 and the brake pedal became hard as a rock and was pulsing. Had to pull over and coast to a stop. Performed a test on the median of the highway and again the brakes failed to work. We were towed to the repair shop. Awaiting the repair diagnosis and cost.
Mfg Campaign: 11494276
Recall Date: Nov 20, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My 6 yr old chevy Tahoe felt like it was hesitating when driving. I called my local garage and dropped it off. They informed me after inspection that the lifters have failed and now cylinders are in deactivation made. The fix is a new Engine. 10-14k dollars. They informed me this is a known issue in this model. I called chevy customer service. I Took Tahoe to a chevy dealer. They confirmed the diagnosis. I have no recall, no engine light on and am told driving it will cause more serious damage and eventually will not run. Chevy is unresponsive to my pleas for financial assistance and I am left without a driveable car.
Corrective Action:
My 6 yr old chevy Tahoe felt like it was hesitating when driving. I called my local garage and dropped it off. They informed me after inspection that the lifters have failed and now cylinders are in deactivation made. The fix is a new Engine. 10-14k dollars. They informed me this is a known issue in this model. I called chevy customer service. I Took Tahoe to a chevy dealer. They confirmed the diagnosis. I have no recall, no engine light on and am told driving it will cause more serious damage and eventually will not run. Chevy is unresponsive to my pleas for financial assistance and I am left without a driveable car.
Additional Notes:
My 6 yr old chevy Tahoe felt like it was hesitating when driving. I called my local garage and dropped it off. They informed me after inspection that the lifters have failed and now cylinders are in deactivation made. The fix is a new Engine. 10-14k dollars. They informed me this is a known issue in this model. I called chevy customer service. I Took Tahoe to a chevy dealer. They confirmed the diagnosis. I have no recall, no engine light on and am told driving it will cause more serious damage and eventually will not run. Chevy is unresponsive to my pleas for financial assistance and I am left without a driveable car.
Mfg Campaign: 11494209
Recall Date: Nov 19, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Frequent vacuum brake failure. The brake pedal goes all the way to the floor.
Corrective Action:
Frequent vacuum brake failure. The brake pedal goes all the way to the floor.
Additional Notes:
Frequent vacuum brake failure. The brake pedal goes all the way to the floor.
Mfg Campaign: 11492485
Recall Date: Nov 6, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while driving at various low speeds and needing to apply the brake pedal, the brake pedal was difficult to depress. The contact then stated that the failure was reoccurring and that excessive force was required to depress the brake pedal. No warning lights were illuminated. The vehicle was taken to an independent mechanic, however, the vehicle was not diagnosed or repaired. The contact was then made aware of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the local dealer confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Corrective Action:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while driving at various low speeds and needing to apply the brake pedal, the brake pedal was difficult to depress. The contact then stated that the failure was reoccurring and that excessive force was required to depress the brake pedal. No warning lights were illuminated. The vehicle was taken to an independent mechanic, however, the vehicle was not diagnosed or repaired. The contact was then made aware of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the local dealer confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Additional Notes:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while driving at various low speeds and needing to apply the brake pedal, the brake pedal was difficult to depress. The contact then stated that the failure was reoccurring and that excessive force was required to depress the brake pedal. No warning lights were illuminated. The vehicle was taken to an independent mechanic, however, the vehicle was not diagnosed or repaired. The contact was then made aware of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the local dealer confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Mfg Campaign: 11488863
Recall Date: Oct 11, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The fuel supply hose/line from the fuel tank to the vehicle connection rubbed through, due to a loose fit where it attaches to the tank, causing a fuel leak. There were no indicator/warning lights, though a hard start/extended cranking time occurred on occasion. Raw fuel could be smelled with a very slight drip, which could only be seen on clean concrete. Vehicle had only 54,000 miles on it and driven very lightly, but does drive on dirt/gravel roads.
Corrective Action:
The fuel supply hose/line from the fuel tank to the vehicle connection rubbed through, due to a loose fit where it attaches to the tank, causing a fuel leak. There were no indicator/warning lights, though a hard start/extended cranking time occurred on occasion. Raw fuel could be smelled with a very slight drip, which could only be seen on clean concrete. Vehicle had only 54,000 miles on it and driven very lightly, but does drive on dirt/gravel roads.
Additional Notes:
The fuel supply hose/line from the fuel tank to the vehicle connection rubbed through, due to a loose fit where it attaches to the tank, causing a fuel leak. There were no indicator/warning lights, though a hard start/extended cranking time occurred on occasion. Raw fuel could be smelled with a very slight drip, which could only be seen on clean concrete. Vehicle had only 54,000 miles on it and driven very lightly, but does drive on dirt/gravel roads.
Mfg Campaign: 11478322
Recall Date: Aug 9, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission malfunctioned and left me unable to move forward (uphill) in a high traffic area. I had to turn on the hazard lights, allow the vehicle to roll backwards (in traffic) to a parking lot. Very dangerous. The vehicle would not engage the transmission and was just revving without gear engagement. I had to get the vehicle towed and I am now looking at an expensive repair bill. GM is aware that they have transmission issues on 2015-16 Tahoe models but they choose not to do anything about it. Very frustrating.
Corrective Action:
The transmission malfunctioned and left me unable to move forward (uphill) in a high traffic area. I had to turn on the hazard lights, allow the vehicle to roll backwards (in traffic) to a parking lot. Very dangerous. The vehicle would not engage the transmission and was just revving without gear engagement. I had to get the vehicle towed and I am now looking at an expensive repair bill. GM is aware that they have transmission issues on 2015-16 Tahoe models but they choose not to do anything about it. Very frustrating.
Additional Notes:
The transmission malfunctioned and left me unable to move forward (uphill) in a high traffic area. I had to turn on the hazard lights, allow the vehicle to roll backwards (in traffic) to a parking lot. Very dangerous. The vehicle would not engage the transmission and was just revving without gear engagement. I had to get the vehicle towed and I am now looking at an expensive repair bill. GM is aware that they have transmission issues on 2015-16 Tahoe models but they choose not to do anything about it. Very frustrating.
Mfg Campaign: 11475679
Recall Date: Jul 25, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This complaint is with respect to the GM Infotainment System. While driving on the 405 freeway in Orange County, CA, the sound level of the infotainment system went to maximum. This being extremely painful, I tried to turn down the volume of the sound system. All controls were frozen and inoperative. I had to pull off the freeway and find a parking spot so I could turn off the engine for a short time to allow the electronics to reset. I had my wife and granddaughter with me. I have had this infotainment system freeze at other times such as using the navigation system, or the sound system. This could be a very dangerous condition while driving. I can imagine a driver being greatly distracted while attempting to deal with a problem such as this, or even a lesser problem. What is needed is a way to reset the electronics while driving. This could be a special button or pushing a pair of existing buttons. I consider this a very dangerous problem. I queried the dealership for a reset procedure but they had nothing to offer.
Corrective Action:
This complaint is with respect to the GM Infotainment System. While driving on the 405 freeway in Orange County, CA, the sound level of the infotainment system went to maximum. This being extremely painful, I tried to turn down the volume of the sound system. All controls were frozen and inoperative. I had to pull off the freeway and find a parking spot so I could turn off the engine for a short time to allow the electronics to reset. I had my wife and granddaughter with me. I have had this infotainment system freeze at other times such as using the navigation system, or the sound system. This could be a very dangerous condition while driving. I can imagine a driver being greatly distracted while attempting to deal with a problem such as this, or even a lesser problem. What is needed is a way to reset the electronics while driving. This could be a special button or pushing a pair of existing buttons. I consider this a very dangerous problem. I queried the dealership for a reset procedure but they had nothing to offer.
Additional Notes:
This complaint is with respect to the GM Infotainment System. While driving on the 405 freeway in Orange County, CA, the sound level of the infotainment system went to maximum. This being extremely painful, I tried to turn down the volume of the sound system. All controls were frozen and inoperative. I had to pull off the freeway and find a parking spot so I could turn off the engine for a short time to allow the electronics to reset. I had my wife and granddaughter with me. I have had this infotainment system freeze at other times such as using the navigation system, or the sound system. This could be a very dangerous condition while driving. I can imagine a driver being greatly distracted while attempting to deal with a problem such as this, or even a lesser problem. What is needed is a way to reset the electronics while driving. This could be a special button or pushing a pair of existing buttons. I consider this a very dangerous problem. I queried the dealership for a reset procedure but they had nothing to offer.
Mfg Campaign: 11474609
Recall Date: Jul 18, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This complaint is with respect to the GM Infotainment System. While driving on the 405 freeway in Orange County, CA, the sound level of the infotainment system went to maximum. This being extremely painful, I tried to turn down the volume of the sound system. All controls were frozen and inoperative. I had to pull off the freeway and find a parking spot so I could turn off the engine for a short time to allow the electronics to reset. I had my wife and granddaughter with me. I have had this infotainment system freeze at other times such as using the navigation system, or the sound system. This could be a very dangerous condition while driving. I can imagine a driver being greatly distracted while attempting to deal with a problem such as this, or even a lesser problem. What is needed is a way to reset the electronics while driving. This could be a special button or pushing a pair of existing buttons. I consider this a very dangerous problem. I queried the dealership for a reset procedure but they had nothing to offer.
Corrective Action:
This complaint is with respect to the GM Infotainment System. While driving on the 405 freeway in Orange County, CA, the sound level of the infotainment system went to maximum. This being extremely painful, I tried to turn down the volume of the sound system. All controls were frozen and inoperative. I had to pull off the freeway and find a parking spot so I could turn off the engine for a short time to allow the electronics to reset. I had my wife and granddaughter with me. I have had this infotainment system freeze at other times such as using the navigation system, or the sound system. This could be a very dangerous condition while driving. I can imagine a driver being greatly distracted while attempting to deal with a problem such as this, or even a lesser problem. What is needed is a way to reset the electronics while driving. This could be a special button or pushing a pair of existing buttons. I consider this a very dangerous problem. I queried the dealership for a reset procedure but they had nothing to offer.
Additional Notes:
This complaint is with respect to the GM Infotainment System. While driving on the 405 freeway in Orange County, CA, the sound level of the infotainment system went to maximum. This being extremely painful, I tried to turn down the volume of the sound system. All controls were frozen and inoperative. I had to pull off the freeway and find a parking spot so I could turn off the engine for a short time to allow the electronics to reset. I had my wife and granddaughter with me. I have had this infotainment system freeze at other times such as using the navigation system, or the sound system. This could be a very dangerous condition while driving. I can imagine a driver being greatly distracted while attempting to deal with a problem such as this, or even a lesser problem. What is needed is a way to reset the electronics while driving. This could be a special button or pushing a pair of existing buttons. I consider this a very dangerous problem. I queried the dealership for a reset procedure but they had nothing to offer.
Mfg Campaign: 11474609
Recall Date: Jul 18, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The break pedal pivot nut loosened to the point where it fell off and the break pedal became inoperative.
Corrective Action:
The break pedal pivot nut loosened to the point where it fell off and the break pedal became inoperative.
Additional Notes:
The break pedal pivot nut loosened to the point where it fell off and the break pedal became inoperative.
Mfg Campaign: 11472942
Recall Date: Jul 8, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On 18 Apr 2022, my 2016 Chevrolet Tahoe LTZ was found to have a gas leak around the fuel tank area when the car was taken to the Chevrolet Service Center for an oil change. On that day, there was both a strong fuel smell and presence of a pool of raw gas. There were no warning lamps, messages or other symptoms of the problem prior to the failure. Additionally, I was not notified by GM/Chevrolet that this could be an issue. After inspection and diagnosis, the service technician found a "rubbed spot" on the the feed pipe and replaced it. He noted that he "made sure the new pipe is secured on tank as designed to prevent future occurrence". This vehicle is used as primary transport for my family. The fact that it leaked gas while I was driving put my family's safety at risk. I also believe that other owners and their families could be at risk. After researching the problem, I have found several posts from other owners and a service bulletin that describes the issue and the service procedures to fix it. I believe there should be a recall for this well-known major safety issue. I have emailed GM/Chevrolet's customer service department and provide them with details of my complaints and supporting documentation also attached in this compliant form. The items are: 1. My service invoice 799356 dated 20 Apr 2022. 2. Picture of the pin hole on the defective fuel feed pipe removed from my vehicle. 3. Service Bulletin 17-NA-304, dated February 2020 which provides guidance to professional technicians on the issue(s) and service procedures to fix it. The first edition of this bulletin was released in September 2017 which is after I purchased my 2016 Tahoe. 4. Several forum posts from other Chevrolet Tahoe and Suburban owners who have experienced the same major safety issue.
Corrective Action:
On 18 Apr 2022, my 2016 Chevrolet Tahoe LTZ was found to have a gas leak around the fuel tank area when the car was taken to the Chevrolet Service Center for an oil change. On that day, there was both a strong fuel smell and presence of a pool of raw gas. There were no warning lamps, messages or other symptoms of the problem prior to the failure. Additionally, I was not notified by GM/Chevrolet that this could be an issue. After inspection and diagnosis, the service technician found a "rubbed spot" on the the feed pipe and replaced it. He noted that he "made sure the new pipe is secured on tank as designed to prevent future occurrence". This vehicle is used as primary transport for my family. The fact that it leaked gas while I was driving put my family's safety at risk. I also believe that other owners and their families could be at risk. After researching the problem, I have found several posts from other owners and a service bulletin that describes the issue and the service procedures to fix it. I believe there should be a recall for this well-known major safety issue. I have emailed GM/Chevrolet's customer service department and provide them with details of my complaints and supporting documentation also attached in this compliant form. The items are: 1. My service invoice 799356 dated 20 Apr 2022. 2. Picture of the pin hole on the defective fuel feed pipe removed from my vehicle. 3. Service Bulletin 17-NA-304, dated February 2020 which provides guidance to professional technicians on the issue(s) and service procedures to fix it. The first edition of this bulletin was released in September 2017 which is after I purchased my 2016 Tahoe. 4. Several forum posts from other Chevrolet Tahoe and Suburban owners who have experienced the same major safety issue.
Additional Notes:
On 18 Apr 2022, my 2016 Chevrolet Tahoe LTZ was found to have a gas leak around the fuel tank area when the car was taken to the Chevrolet Service Center for an oil change. On that day, there was both a strong fuel smell and presence of a pool of raw gas. There were no warning lamps, messages or other symptoms of the problem prior to the failure. Additionally, I was not notified by GM/Chevrolet that this could be an issue. After inspection and diagnosis, the service technician found a "rubbed spot" on the the feed pipe and replaced it. He noted that he "made sure the new pipe is secured on tank as designed to prevent future occurrence". This vehicle is used as primary transport for my family. The fact that it leaked gas while I was driving put my family's safety at risk. I also believe that other owners and their families could be at risk. After researching the problem, I have found several posts from other owners and a service bulletin that describes the issue and the service procedures to fix it. I believe there should be a recall for this well-known major safety issue. I have emailed GM/Chevrolet's customer service department and provide them with details of my complaints and supporting documentation also attached in this compliant form. The items are: 1. My service invoice 799356 dated 20 Apr 2022. 2. Picture of the pin hole on the defective fuel feed pipe removed from my vehicle. 3. Service Bulletin 17-NA-304, dated February 2020 which provides guidance to professional technicians on the issue(s) and service procedures to fix it. The first edition of this bulletin was released in September 2017 which is after I purchased my 2016 Tahoe. 4. Several forum posts from other Chevrolet Tahoe and Suburban owners who have experienced the same major safety issue.
Mfg Campaign: 11461654
Recall Date: Apr 21, 2022
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