Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
327 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When I apply the brake it goes to the floor, I have to pump my brake pedal. Once the Tahoe slows to a stop it rolls forward as the brake is still engaged and pressed to the floor. When backing up in reverse the brakes grind when using a downhill grade. Lastly the brake assist light has illuminated on the control panel.
Corrective Action:
When I apply the brake it goes to the floor, I have to pump my brake pedal. Once the Tahoe slows to a stop it rolls forward as the brake is still engaged and pressed to the floor. When backing up in reverse the brakes grind when using a downhill grade. Lastly the brake assist light has illuminated on the control panel.
Additional Notes:
When I apply the brake it goes to the floor, I have to pump my brake pedal. Once the Tahoe slows to a stop it rolls forward as the brake is still engaged and pressed to the floor. When backing up in reverse the brakes grind when using a downhill grade. Lastly the brake assist light has illuminated on the control panel.
Mfg Campaign: 11457173
Recall Date: Mar 17, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes do not work when driving in slow speeds. I could not stop my 2016 Tahoe in a shopping center parking lot. Pedal was stiff and non responsive. I had the same issue parking in my garage. Vehicle did not stop and went into the wall!!
Corrective Action:
Brakes do not work when driving in slow speeds. I could not stop my 2016 Tahoe in a shopping center parking lot. Pedal was stiff and non responsive. I had the same issue parking in my garage. Vehicle did not stop and went into the wall!!
Additional Notes:
Brakes do not work when driving in slow speeds. I could not stop my 2016 Tahoe in a shopping center parking lot. Pedal was stiff and non responsive. I had the same issue parking in my garage. Vehicle did not stop and went into the wall!!
Mfg Campaign: 11456899
Recall Date: Mar 15, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The DIC shows “CAL” and will not allow direction of travel. The navigation system will not re-calibrate after many efforts to do so with instructions from manufacturer.
Corrective Action:
The DIC shows “CAL” and will not allow direction of travel. The navigation system will not re-calibrate after many efforts to do so with instructions from manufacturer.
Additional Notes:
The DIC shows “CAL” and will not allow direction of travel. The navigation system will not re-calibrate after many efforts to do so with instructions from manufacturer.
Mfg Campaign: 11445881
Recall Date: Jan 2, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
-body- hood paint defect (aluminum oxidation) -brakes- vehicles doesn't stop and brakes get hard to push, and they also feel like they are skipping. -power train- brakes and transmission shifts hard from time to time. -electronics- DVD and rear inverter 110 a/c plug power went out, and cell phone charger doesn't work. -seats- get stuck and won't go up or down at times. Forward and side collision warning - will alert when nothing is there.
Corrective Action:
-body- hood paint defect (aluminum oxidation) -brakes- vehicles doesn't stop and brakes get hard to push, and they also feel like they are skipping. -power train- brakes and transmission shifts hard from time to time. -electronics- DVD and rear inverter 110 a/c plug power went out, and cell phone charger doesn't work. -seats- get stuck and won't go up or down at times. Forward and side collision warning - will alert when nothing is there.
Additional Notes:
-body- hood paint defect (aluminum oxidation) -brakes- vehicles doesn't stop and brakes get hard to push, and they also feel like they are skipping. -power train- brakes and transmission shifts hard from time to time. -electronics- DVD and rear inverter 110 a/c plug power went out, and cell phone charger doesn't work. -seats- get stuck and won't go up or down at times. Forward and side collision warning - will alert when nothing is there.
Mfg Campaign: 11445508
Recall Date: Dec 29, 2021
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
-body- hood paint defect (aluminum oxidation) -brakes- vehicles doesn't stop and brakes get hard to push, and they also feel like they are skipping. -power train- brakes and transmission shifts hard from time to time. -electronics- DVD and rear inverter 110 a/c plug power went out, and cell phone charger doesn't work. -seats- get stuck and won't go up or down at times. Forward and side collision warning - will alert when nothing is there.
Corrective Action:
-body- hood paint defect (aluminum oxidation) -brakes- vehicles doesn't stop and brakes get hard to push, and they also feel like they are skipping. -power train- brakes and transmission shifts hard from time to time. -electronics- DVD and rear inverter 110 a/c plug power went out, and cell phone charger doesn't work. -seats- get stuck and won't go up or down at times. Forward and side collision warning - will alert when nothing is there.
Additional Notes:
-body- hood paint defect (aluminum oxidation) -brakes- vehicles doesn't stop and brakes get hard to push, and they also feel like they are skipping. -power train- brakes and transmission shifts hard from time to time. -electronics- DVD and rear inverter 110 a/c plug power went out, and cell phone charger doesn't work. -seats- get stuck and won't go up or down at times. Forward and side collision warning - will alert when nothing is there.
Mfg Campaign: 11445508
Recall Date: Dec 29, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
-body- hood paint defect (aluminum oxidation) -brakes- vehicles doesn't stop and brakes get hard to push, and they also feel like they are skipping. -power train- brakes and transmission shifts hard from time to time. -electronics- DVD and rear inverter 110 a/c plug power went out, and cell phone charger doesn't work. -seats- get stuck and won't go up or down at times. Forward and side collision warning - will alert when nothing is there.
Corrective Action:
-body- hood paint defect (aluminum oxidation) -brakes- vehicles doesn't stop and brakes get hard to push, and they also feel like they are skipping. -power train- brakes and transmission shifts hard from time to time. -electronics- DVD and rear inverter 110 a/c plug power went out, and cell phone charger doesn't work. -seats- get stuck and won't go up or down at times. Forward and side collision warning - will alert when nothing is there.
Additional Notes:
-body- hood paint defect (aluminum oxidation) -brakes- vehicles doesn't stop and brakes get hard to push, and they also feel like they are skipping. -power train- brakes and transmission shifts hard from time to time. -electronics- DVD and rear inverter 110 a/c plug power went out, and cell phone charger doesn't work. -seats- get stuck and won't go up or down at times. Forward and side collision warning - will alert when nothing is there.
Mfg Campaign: 11445508
Recall Date: Dec 29, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When driving at low speed (parking lots i.e.) brakes don’t work properly and the brake assist message pops up on dash, it only happens at very low speed
Corrective Action:
When driving at low speed (parking lots i.e.) brakes don’t work properly and the brake assist message pops up on dash, it only happens at very low speed
Additional Notes:
When driving at low speed (parking lots i.e.) brakes don’t work properly and the brake assist message pops up on dash, it only happens at very low speed
Mfg Campaign: 11444622
Recall Date: Dec 21, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
2016 Tahoe with 57,000 miles. All 4 of the shocks are locked up. The truck bumps very hard with no give making control at high speeds dangerous. This problem is known to Chevrolet if you look at the reviews but nothing is done to recall or fix. Instead they expect the customer to discover it and pay $4,000 to replace. I discovered because of bad situation on the highway. Are they going to wait until someone is killed? Chevrolet should not only replace them in recall but should pay all customer back for their costs.
Corrective Action:
2016 Tahoe with 57,000 miles. All 4 of the shocks are locked up. The truck bumps very hard with no give making control at high speeds dangerous. This problem is known to Chevrolet if you look at the reviews but nothing is done to recall or fix. Instead they expect the customer to discover it and pay $4,000 to replace. I discovered because of bad situation on the highway. Are they going to wait until someone is killed? Chevrolet should not only replace them in recall but should pay all customer back for their costs.
Additional Notes:
2016 Tahoe with 57,000 miles. All 4 of the shocks are locked up. The truck bumps very hard with no give making control at high speeds dangerous. This problem is known to Chevrolet if you look at the reviews but nothing is done to recall or fix. Instead they expect the customer to discover it and pay $4,000 to replace. I discovered because of bad situation on the highway. Are they going to wait until someone is killed? Chevrolet should not only replace them in recall but should pay all customer back for their costs.
Mfg Campaign: 11443794
Recall Date: Dec 14, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Slow speed braking problems brakes don’t work good at slow speeds
Corrective Action:
Slow speed braking problems brakes don’t work good at slow speeds
Additional Notes:
Slow speed braking problems brakes don’t work good at slow speeds
Mfg Campaign: 11442045
Recall Date: Nov 29, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the 405 freeway, passing through Orange,, County, CA. While adjusting the sound level of the radio, part of the Infotainment system, the volume jumped to maximum level. These automobiles have superior sound systems and the sound was at a painful level. Nothing that I could touch had any effect on the sound level. Also in the car was my wife and a young granddaughter who started crying. So I had to exit the freeway and find a parking place where I could stop the engine and allow the Infotainment system reset and I could then select a normal volume. This could have been the cause of an accident because all of my attention was turned to the electronics. Freezes and non operation of the other features of these electronics has also occurred which causes the driver to turn his attention to getting things working again. What is severely needed is a way to easily reset the electronics by the driver. This could be a simple button on the steering wheel or a combination of buttons that would safely reset the system back to normal while driving.
Corrective Action:
I was driving on the 405 freeway, passing through Orange,, County, CA. While adjusting the sound level of the radio, part of the Infotainment system, the volume jumped to maximum level. These automobiles have superior sound systems and the sound was at a painful level. Nothing that I could touch had any effect on the sound level. Also in the car was my wife and a young granddaughter who started crying. So I had to exit the freeway and find a parking place where I could stop the engine and allow the Infotainment system reset and I could then select a normal volume. This could have been the cause of an accident because all of my attention was turned to the electronics. Freezes and non operation of the other features of these electronics has also occurred which causes the driver to turn his attention to getting things working again. What is severely needed is a way to easily reset the electronics by the driver. This could be a simple button on the steering wheel or a combination of buttons that would safely reset the system back to normal while driving.
Additional Notes:
I was driving on the 405 freeway, passing through Orange,, County, CA. While adjusting the sound level of the radio, part of the Infotainment system, the volume jumped to maximum level. These automobiles have superior sound systems and the sound was at a painful level. Nothing that I could touch had any effect on the sound level. Also in the car was my wife and a young granddaughter who started crying. So I had to exit the freeway and find a parking place where I could stop the engine and allow the Infotainment system reset and I could then select a normal volume. This could have been the cause of an accident because all of my attention was turned to the electronics. Freezes and non operation of the other features of these electronics has also occurred which causes the driver to turn his attention to getting things working again. What is severely needed is a way to easily reset the electronics by the driver. This could be a simple button on the steering wheel or a combination of buttons that would safely reset the system back to normal while driving.
Mfg Campaign: 11441823
Recall Date: Nov 27, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the 405 freeway, passing through Orange,, County, CA. While adjusting the sound level of the radio, part of the Infotainment system, the volume jumped to maximum level. These automobiles have superior sound systems and the sound was at a painful level. Nothing that I could touch had any effect on the sound level. Also in the car was my wife and a young granddaughter who started crying. So I had to exit the freeway and find a parking place where I could stop the engine and allow the Infotainment system reset and I could then select a normal volume. This could have been the cause of an accident because all of my attention was turned to the electronics. Freezes and non operation of the other features of these electronics has also occurred which causes the driver to turn his attention to getting things working again. What is severely needed is a way to easily reset the electronics by the driver. This could be a simple button on the steering wheel or a combination of buttons that would safely reset the system back to normal while driving.
Corrective Action:
I was driving on the 405 freeway, passing through Orange,, County, CA. While adjusting the sound level of the radio, part of the Infotainment system, the volume jumped to maximum level. These automobiles have superior sound systems and the sound was at a painful level. Nothing that I could touch had any effect on the sound level. Also in the car was my wife and a young granddaughter who started crying. So I had to exit the freeway and find a parking place where I could stop the engine and allow the Infotainment system reset and I could then select a normal volume. This could have been the cause of an accident because all of my attention was turned to the electronics. Freezes and non operation of the other features of these electronics has also occurred which causes the driver to turn his attention to getting things working again. What is severely needed is a way to easily reset the electronics by the driver. This could be a simple button on the steering wheel or a combination of buttons that would safely reset the system back to normal while driving.
Additional Notes:
I was driving on the 405 freeway, passing through Orange,, County, CA. While adjusting the sound level of the radio, part of the Infotainment system, the volume jumped to maximum level. These automobiles have superior sound systems and the sound was at a painful level. Nothing that I could touch had any effect on the sound level. Also in the car was my wife and a young granddaughter who started crying. So I had to exit the freeway and find a parking place where I could stop the engine and allow the Infotainment system reset and I could then select a normal volume. This could have been the cause of an accident because all of my attention was turned to the electronics. Freezes and non operation of the other features of these electronics has also occurred which causes the driver to turn his attention to getting things working again. What is severely needed is a way to easily reset the electronics by the driver. This could be a simple button on the steering wheel or a combination of buttons that would safely reset the system back to normal while driving.
Mfg Campaign: 11441823
Recall Date: Nov 27, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while the wipers were in operation, the wipers were seized without warning. The contact pulled over to the side of the road during the failure and waited for approximately 5 minutes before the wipers started to operate as intended. The contact took the vehicle to the dealer however, the mechanic was unable to duplicate the failure or diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 44,000.
Corrective Action:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while the wipers were in operation, the wipers were seized without warning. The contact pulled over to the side of the road during the failure and waited for approximately 5 minutes before the wipers started to operate as intended. The contact took the vehicle to the dealer however, the mechanic was unable to duplicate the failure or diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 44,000.
Additional Notes:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while the wipers were in operation, the wipers were seized without warning. The contact pulled over to the side of the road during the failure and waited for approximately 5 minutes before the wipers started to operate as intended. The contact took the vehicle to the dealer however, the mechanic was unable to duplicate the failure or diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 44,000.
Mfg Campaign: 11438496
Recall Date: Oct 28, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Braking causes vehicle to accelerate
Corrective Action:
Braking causes vehicle to accelerate
Additional Notes:
Braking causes vehicle to accelerate
Mfg Campaign: 11437987
Recall Date: Oct 24, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
First sign of problem was Thursday night, 10/7/2021. When on an incline there is no brake vacuum assist, takes both feet and all the force I can apply to stop vehicle going very slow. On flat surface it feels different than normal, when applying brakes there is a feeling of rough resistance but the brakes do work almost as normal. I see there is a recall for brake assist pump that is fixed by software update. I have only owned this vehicle since July of this year. I have checked the NHTSA data base and it shows no non-repaired recalls. I do not know how to confirm if a recall notice was actually sent out on this vehicle. This is not a random occurrence, it started Thursday and has not stopped. I am afraid to drive this vehicle for fear of dying.
Corrective Action:
First sign of problem was Thursday night, 10/7/2021. When on an incline there is no brake vacuum assist, takes both feet and all the force I can apply to stop vehicle going very slow. On flat surface it feels different than normal, when applying brakes there is a feeling of rough resistance but the brakes do work almost as normal. I see there is a recall for brake assist pump that is fixed by software update. I have only owned this vehicle since July of this year. I have checked the NHTSA data base and it shows no non-repaired recalls. I do not know how to confirm if a recall notice was actually sent out on this vehicle. This is not a random occurrence, it started Thursday and has not stopped. I am afraid to drive this vehicle for fear of dying.
Additional Notes:
First sign of problem was Thursday night, 10/7/2021. When on an incline there is no brake vacuum assist, takes both feet and all the force I can apply to stop vehicle going very slow. On flat surface it feels different than normal, when applying brakes there is a feeling of rough resistance but the brakes do work almost as normal. I see there is a recall for brake assist pump that is fixed by software update. I have only owned this vehicle since July of this year. I have checked the NHTSA data base and it shows no non-repaired recalls. I do not know how to confirm if a recall notice was actually sent out on this vehicle. This is not a random occurrence, it started Thursday and has not stopped. I am afraid to drive this vehicle for fear of dying.
Mfg Campaign: 11436136
Recall Date: Oct 9, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
This vehicle is less than 5 years old, has less than 63K miles, and the front struts are blown and leaking oil and rear shock is locked up. This makes the vehicle dangerous to drive and difficult to control on bumpy roads.
Corrective Action:
This vehicle is less than 5 years old, has less than 63K miles, and the front struts are blown and leaking oil and rear shock is locked up. This makes the vehicle dangerous to drive and difficult to control on bumpy roads.
Additional Notes:
This vehicle is less than 5 years old, has less than 63K miles, and the front struts are blown and leaking oil and rear shock is locked up. This makes the vehicle dangerous to drive and difficult to control on bumpy roads.
Mfg Campaign: 11432187
Recall Date: Sep 8, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission is defective. Bucks, jumps, and hard shifts decelerating or accelerating. I drive for cancer treatments with my kids and grandchildren. Monday we were almost unable to make it home. Inability to accelerate to merge onto interstate. So hard and loud we thought the transmission was going to fall out in the tunnel. After researching I noticed Gm has a pending class action lawsuit for the issue. Dealership kept telling me it was the spark plug wires and plugs. Replaced twice to no avail. I noticed there are issues reported for the Tahoe and the traverse. Even though these two vehicles are not listed in the lawsuit; the Tahoe 4wd has the same v8 engine as the Sierra, Escalade, and Silverado. This is a major safety issue . Regardless of a legal loophole of design vs defect or materials.
Corrective Action:
The transmission is defective. Bucks, jumps, and hard shifts decelerating or accelerating. I drive for cancer treatments with my kids and grandchildren. Monday we were almost unable to make it home. Inability to accelerate to merge onto interstate. So hard and loud we thought the transmission was going to fall out in the tunnel. After researching I noticed Gm has a pending class action lawsuit for the issue. Dealership kept telling me it was the spark plug wires and plugs. Replaced twice to no avail. I noticed there are issues reported for the Tahoe and the traverse. Even though these two vehicles are not listed in the lawsuit; the Tahoe 4wd has the same v8 engine as the Sierra, Escalade, and Silverado. This is a major safety issue . Regardless of a legal loophole of design vs defect or materials.
Additional Notes:
The transmission is defective. Bucks, jumps, and hard shifts decelerating or accelerating. I drive for cancer treatments with my kids and grandchildren. Monday we were almost unable to make it home. Inability to accelerate to merge onto interstate. So hard and loud we thought the transmission was going to fall out in the tunnel. After researching I noticed Gm has a pending class action lawsuit for the issue. Dealership kept telling me it was the spark plug wires and plugs. Replaced twice to no avail. I noticed there are issues reported for the Tahoe and the traverse. Even though these two vehicles are not listed in the lawsuit; the Tahoe 4wd has the same v8 engine as the Sierra, Escalade, and Silverado. This is a major safety issue . Regardless of a legal loophole of design vs defect or materials.
Mfg Campaign: 11430518
Recall Date: Aug 25, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while depressing the brake pedal, the vehicle would not immediately stop, and the stopping distance was extended. The contact indicated that on several occasions the brake pedal was firm and hard when pressed. On other occasions the pedal would extend to the floor. The vehicle was taken to the dealer and serviced under the NHTSA campaign number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the failure persisted. The contact also indicated that the transmission was faulty. After taking the vehicle to the dealer no trouble code was found. No further information was available. The failure mileage was 26,000.
Corrective Action:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while depressing the brake pedal, the vehicle would not immediately stop, and the stopping distance was extended. The contact indicated that on several occasions the brake pedal was firm and hard when pressed. On other occasions the pedal would extend to the floor. The vehicle was taken to the dealer and serviced under the NHTSA campaign number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the failure persisted. The contact also indicated that the transmission was faulty. After taking the vehicle to the dealer no trouble code was found. No further information was available. The failure mileage was 26,000.
Additional Notes:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while depressing the brake pedal, the vehicle would not immediately stop, and the stopping distance was extended. The contact indicated that on several occasions the brake pedal was firm and hard when pressed. On other occasions the pedal would extend to the floor. The vehicle was taken to the dealer and serviced under the NHTSA campaign number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the failure persisted. The contact also indicated that the transmission was faulty. After taking the vehicle to the dealer no trouble code was found. No further information was available. The failure mileage was 26,000.
Mfg Campaign: 11428557
Recall Date: Aug 10, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while depressing the brake pedal, the vehicle would not immediately stop, and the stopping distance was extended. The contact indicated that on several occasions the brake pedal was firm and hard when pressed. On other occasions the pedal would extend to the floor. The vehicle was taken to the dealer and serviced under the NHTSA campaign number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the failure persisted. The contact also indicated that the transmission was faulty. After taking the vehicle to the dealer no trouble code was found. No further information was available. The failure mileage was 26,000.
Corrective Action:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while depressing the brake pedal, the vehicle would not immediately stop, and the stopping distance was extended. The contact indicated that on several occasions the brake pedal was firm and hard when pressed. On other occasions the pedal would extend to the floor. The vehicle was taken to the dealer and serviced under the NHTSA campaign number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the failure persisted. The contact also indicated that the transmission was faulty. After taking the vehicle to the dealer no trouble code was found. No further information was available. The failure mileage was 26,000.
Additional Notes:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while depressing the brake pedal, the vehicle would not immediately stop, and the stopping distance was extended. The contact indicated that on several occasions the brake pedal was firm and hard when pressed. On other occasions the pedal would extend to the floor. The vehicle was taken to the dealer and serviced under the NHTSA campaign number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the failure persisted. The contact also indicated that the transmission was faulty. After taking the vehicle to the dealer no trouble code was found. No further information was available. The failure mileage was 26,000.
Mfg Campaign: 11428557
Recall Date: Aug 10, 2021
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while depressing the brake pedal, the vehicle would not immediately stop, and the stopping distance was extended. The contact indicated that on several occasions the brake pedal was firm and hard when pressed. On other occasions the pedal would extend to the floor. The vehicle was taken to the dealer and serviced under the NHTSA campaign number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the failure persisted. The contact also indicated that the transmission was faulty. After taking the vehicle to the dealer no trouble code was found. No further information was available. The failure mileage was 26,000.
Corrective Action:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while depressing the brake pedal, the vehicle would not immediately stop, and the stopping distance was extended. The contact indicated that on several occasions the brake pedal was firm and hard when pressed. On other occasions the pedal would extend to the floor. The vehicle was taken to the dealer and serviced under the NHTSA campaign number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the failure persisted. The contact also indicated that the transmission was faulty. After taking the vehicle to the dealer no trouble code was found. No further information was available. The failure mileage was 26,000.
Additional Notes:
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while depressing the brake pedal, the vehicle would not immediately stop, and the stopping distance was extended. The contact indicated that on several occasions the brake pedal was firm and hard when pressed. On other occasions the pedal would extend to the floor. The vehicle was taken to the dealer and serviced under the NHTSA campaign number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the failure persisted. The contact also indicated that the transmission was faulty. After taking the vehicle to the dealer no trouble code was found. No further information was available. The failure mileage was 26,000.
Mfg Campaign: 11428557
Recall Date: Aug 10, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 CHEVROLET TAHOE. CONSUMER STATED THAT WHILE DRIVING THE VEHICLE BEGAN TO SWAY AND WAS UNASTABLE. THE CONSUMER STATED WHILE TOWING A TRAILER, THE VEHICLE BEGAN SWAYING UNCONTROLLABLY AND FLIPPED ON IT'S SIDE. THE TRAILER WAS TOTALED.
Corrective Action:
2016 CHEVROLET TAHOE. CONSUMER STATED THAT WHILE DRIVING THE VEHICLE BEGAN TO SWAY AND WAS UNASTABLE. THE CONSUMER STATED WHILE TOWING A TRAILER, THE VEHICLE BEGAN SWAYING UNCONTROLLABLY AND FLIPPED ON IT'S SIDE. THE TRAILER WAS TOTALED.
Additional Notes:
2016 CHEVROLET TAHOE. CONSUMER STATED THAT WHILE DRIVING THE VEHICLE BEGAN TO SWAY AND WAS UNASTABLE. THE CONSUMER STATED WHILE TOWING A TRAILER, THE VEHICLE BEGAN SWAYING UNCONTROLLABLY AND FLIPPED ON IT'S SIDE. THE TRAILER WAS TOTALED.
Mfg Campaign: 11419607
Recall Date: Jun 4, 2021
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