Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
327 ComplaintsGeneral Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ITS SEEMS THAT THE ABS COMPUTER STOPPED WORKING AND THE BREAK AND TRACTION CONTROL ASSIST ALSO.
Corrective Action:
ITS SEEMS THAT THE ABS COMPUTER STOPPED WORKING AND THE BREAK AND TRACTION CONTROL ASSIST ALSO.
Additional Notes:
ITS SEEMS THAT THE ABS COMPUTER STOPPED WORKING AND THE BREAK AND TRACTION CONTROL ASSIST ALSO.
Mfg Campaign: 11377224
Recall Date: Nov 30, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GPS NAVIGATION SYSTEM IS FAULTY. NOT COMMUNICATING WITH ON STAR. MAP POSITION SHOWS TAHOE SOMEWHERE IN THE ATLANTIC OCEAN.
Corrective Action:
GPS NAVIGATION SYSTEM IS FAULTY. NOT COMMUNICATING WITH ON STAR. MAP POSITION SHOWS TAHOE SOMEWHERE IN THE ATLANTIC OCEAN.
Additional Notes:
GPS NAVIGATION SYSTEM IS FAULTY. NOT COMMUNICATING WITH ON STAR. MAP POSITION SHOWS TAHOE SOMEWHERE IN THE ATLANTIC OCEAN.
Mfg Campaign: 11375921
Recall Date: Nov 23, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE EXTERIOR PAINT STARTING FADING, CLEAR COAT NOT HOLDING UP
Corrective Action:
THE EXTERIOR PAINT STARTING FADING, CLEAR COAT NOT HOLDING UP
Additional Notes:
THE EXTERIOR PAINT STARTING FADING, CLEAR COAT NOT HOLDING UP
Mfg Campaign: 11374315
Recall Date: Nov 12, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE EXPERIENCES DELAYED STOPPING AT LOW SPEEDS. THE INITIAL INCIDENT OCCURRED ON 10/16/20 WHILE APPROACHING A 4 WAY STOP--THE VEHICLE ROLLED THRU THE STOP. ON 10/21/20 IT OCCURRED AGAIN WHILE PARKING THE VEHICLE, PULLED UP SLIGHTLY AND STOPPED TO PUT IN REVERSE, BUT THE VEHICLE CONTINUED TO ROLL. NO ACCIDENTS OCCURRED IN THESE SITUATIONS AS NO OTHER VEHICLES WERE AROUND. OWNER'S HUSBAND INSPECTED BRAKE PADS AND ALL WERE WITHIN SPECIFICATION AND BRAKE FLUID WAS AT APPROPRIATE LEVEL--NOTED THAT WHEN THE BREAK PEDAL WAS DEPRESSED MULTIPLE TIMES THE PRESSURE COULD BE FELT BUILDING AT THE PEDAL BUT VEHICLE WOULD STILL ROLL.
Corrective Action:
VEHICLE EXPERIENCES DELAYED STOPPING AT LOW SPEEDS. THE INITIAL INCIDENT OCCURRED ON 10/16/20 WHILE APPROACHING A 4 WAY STOP--THE VEHICLE ROLLED THRU THE STOP. ON 10/21/20 IT OCCURRED AGAIN WHILE PARKING THE VEHICLE, PULLED UP SLIGHTLY AND STOPPED TO PUT IN REVERSE, BUT THE VEHICLE CONTINUED TO ROLL. NO ACCIDENTS OCCURRED IN THESE SITUATIONS AS NO OTHER VEHICLES WERE AROUND. OWNER'S HUSBAND INSPECTED BRAKE PADS AND ALL WERE WITHIN SPECIFICATION AND BRAKE FLUID WAS AT APPROPRIATE LEVEL--NOTED THAT WHEN THE BREAK PEDAL WAS DEPRESSED MULTIPLE TIMES THE PRESSURE COULD BE FELT BUILDING AT THE PEDAL BUT VEHICLE WOULD STILL ROLL.
Additional Notes:
VEHICLE EXPERIENCES DELAYED STOPPING AT LOW SPEEDS. THE INITIAL INCIDENT OCCURRED ON 10/16/20 WHILE APPROACHING A 4 WAY STOP--THE VEHICLE ROLLED THRU THE STOP. ON 10/21/20 IT OCCURRED AGAIN WHILE PARKING THE VEHICLE, PULLED UP SLIGHTLY AND STOPPED TO PUT IN REVERSE, BUT THE VEHICLE CONTINUED TO ROLL. NO ACCIDENTS OCCURRED IN THESE SITUATIONS AS NO OTHER VEHICLES WERE AROUND. OWNER'S HUSBAND INSPECTED BRAKE PADS AND ALL WERE WITHIN SPECIFICATION AND BRAKE FLUID WAS AT APPROPRIATE LEVEL--NOTED THAT WHEN THE BREAK PEDAL WAS DEPRESSED MULTIPLE TIMES THE PRESSURE COULD BE FELT BUILDING AT THE PEDAL BUT VEHICLE WOULD STILL ROLL.
Mfg Campaign: 11365564
Recall Date: Oct 21, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRUCK AT TIMES WILL DOWN SHIFT ON ITS OWN.
Corrective Action:
THE TRUCK AT TIMES WILL DOWN SHIFT ON ITS OWN.
Additional Notes:
THE TRUCK AT TIMES WILL DOWN SHIFT ON ITS OWN.
Mfg Campaign: 11361925
Recall Date: Sep 29, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
ON SEPTEMBER 12, 2020 VEHICLE HAD A ROUGH IDLE AND TRIED TO STALL AT THE FIRST STOP MADE AFTER CAR SAT FOR A FEW HOURS CAR DID NOT STALL COMPLETELY. AT THE SECOND STOP AT A RED LIGHT, THE VEHICLE STALLED, WAS PUT INTO PARK AND RE STARTED. EVERY TIME THE VEHICLE CAME TO AN IDLE IT STALLED FOR THE DURATION OF THE TRIP HOME. EVERY TIME THE VEHICLE STALLED IT SHUT OFF VERY VIOLENTLY AND JUMPED FORWARD. THIS WOULD HAVE CAUSED AN ACCIDENT HAD THERE BEEN A VEHICLE IN FRONT OF ME. IT FELT AS IF I WAS REAR ENDED. VEHICLE SAT OVER NIGHT AND WAS TEST DRIVEN THE NEXT DAY AND PROBLEM SEEMED TO GO AWAY. IDLE WAS A LITTLE ROUGH AND THE VEHICLE ALSO RAN SLIGHTLY ROUGH WHILE DRIVING. AT THIS POINT NO CHECK ENGINE OR DASHBOARD LIGHTS WERE ON AND ALL GAUGES SEEMED NORMAL. CAR WAS DRIVEN ALMOST EVERY DAY AS NORMAL, APPROXIMATELY 60 MILES A DAY 4 DAYS A WEEK WITH NO OBVIOUS PROBLEMS AND ONLY A SLIGHTLY NOTICEABLE ROUGH IDLE AND ROUGH DRIVE. TODAY, SEPTEMBER 26, 2020, TWO WEEKS LATER, THE VEHICLE WAS DRIVEN 30 MILES AFTER SITTING OVER NIGHT AND SAT FOR 8 HOURS. WITHIN 2 MILES OF DRIVING THE VEHICLE AFTER SITTING FOR THE 8 HOURS, THE VEHICLE WAS HAVING SEVERE PROBLEMS SHIFTING INTO THE APPROPRIATE GEAR AND THE RPM WAS ALL OVER THE PLACE. THE SPEED OF THE VEHICLE WAS EXTREMELY DIFFICULT TO CONTROL AND EASILY COULD HAVE CAUSED AN ACCIDENT. THE VEHICLE WAS ABLE TO GO APPROXIMATELY 2 MORE MILES. AFTER THE VEHICLE CAME TO A STOP AT A RED LIGHT, I TRIED TO ACCELERATE AND THE VEHICLE DID NOT MOVE FORWARD. THE RPM WAS GOING UP, THE ENGINE WAS RUNNING, AND THE VEHICLE WAS IN DRIVE BUT ACTED LIKE IT WAS IN NEUTRAL. I TRIED PUTTING THE VEHICLE IN PARK AND BACK INTO DRIVE WITH NO SUCCESS. I ALSO TRIED TURNING THE VEHICLE OFF AND RE STARTING IT WITH NO SUCCESS. THE VEHICLE BLOCKED TRAFFIC AND WAS IN AN UNSAFE LOCATION UNTIL A TOW TRUCK CAME AND MOVED THE VEHICLE.
Corrective Action:
ON SEPTEMBER 12, 2020 VEHICLE HAD A ROUGH IDLE AND TRIED TO STALL AT THE FIRST STOP MADE AFTER CAR SAT FOR A FEW HOURS CAR DID NOT STALL COMPLETELY. AT THE SECOND STOP AT A RED LIGHT, THE VEHICLE STALLED, WAS PUT INTO PARK AND RE STARTED. EVERY TIME THE VEHICLE CAME TO AN IDLE IT STALLED FOR THE DURATION OF THE TRIP HOME. EVERY TIME THE VEHICLE STALLED IT SHUT OFF VERY VIOLENTLY AND JUMPED FORWARD. THIS WOULD HAVE CAUSED AN ACCIDENT HAD THERE BEEN A VEHICLE IN FRONT OF ME. IT FELT AS IF I WAS REAR ENDED. VEHICLE SAT OVER NIGHT AND WAS TEST DRIVEN THE NEXT DAY AND PROBLEM SEEMED TO GO AWAY. IDLE WAS A LITTLE ROUGH AND THE VEHICLE ALSO RAN SLIGHTLY ROUGH WHILE DRIVING. AT THIS POINT NO CHECK ENGINE OR DASHBOARD LIGHTS WERE ON AND ALL GAUGES SEEMED NORMAL. CAR WAS DRIVEN ALMOST EVERY DAY AS NORMAL, APPROXIMATELY 60 MILES A DAY 4 DAYS A WEEK WITH NO OBVIOUS PROBLEMS AND ONLY A SLIGHTLY NOTICEABLE ROUGH IDLE AND ROUGH DRIVE. TODAY, SEPTEMBER 26, 2020, TWO WEEKS LATER, THE VEHICLE WAS DRIVEN 30 MILES AFTER SITTING OVER NIGHT AND SAT FOR 8 HOURS. WITHIN 2 MILES OF DRIVING THE VEHICLE AFTER SITTING FOR THE 8 HOURS, THE VEHICLE WAS HAVING SEVERE PROBLEMS SHIFTING INTO THE APPROPRIATE GEAR AND THE RPM WAS ALL OVER THE PLACE. THE SPEED OF THE VEHICLE WAS EXTREMELY DIFFICULT TO CONTROL AND EASILY COULD HAVE CAUSED AN ACCIDENT. THE VEHICLE WAS ABLE TO GO APPROXIMATELY 2 MORE MILES. AFTER THE VEHICLE CAME TO A STOP AT A RED LIGHT, I TRIED TO ACCELERATE AND THE VEHICLE DID NOT MOVE FORWARD. THE RPM WAS GOING UP, THE ENGINE WAS RUNNING, AND THE VEHICLE WAS IN DRIVE BUT ACTED LIKE IT WAS IN NEUTRAL. I TRIED PUTTING THE VEHICLE IN PARK AND BACK INTO DRIVE WITH NO SUCCESS. I ALSO TRIED TURNING THE VEHICLE OFF AND RE STARTING IT WITH NO SUCCESS. THE VEHICLE BLOCKED TRAFFIC AND WAS IN AN UNSAFE LOCATION UNTIL A TOW TRUCK CAME AND MOVED THE VEHICLE.
Additional Notes:
ON SEPTEMBER 12, 2020 VEHICLE HAD A ROUGH IDLE AND TRIED TO STALL AT THE FIRST STOP MADE AFTER CAR SAT FOR A FEW HOURS CAR DID NOT STALL COMPLETELY. AT THE SECOND STOP AT A RED LIGHT, THE VEHICLE STALLED, WAS PUT INTO PARK AND RE STARTED. EVERY TIME THE VEHICLE CAME TO AN IDLE IT STALLED FOR THE DURATION OF THE TRIP HOME. EVERY TIME THE VEHICLE STALLED IT SHUT OFF VERY VIOLENTLY AND JUMPED FORWARD. THIS WOULD HAVE CAUSED AN ACCIDENT HAD THERE BEEN A VEHICLE IN FRONT OF ME. IT FELT AS IF I WAS REAR ENDED. VEHICLE SAT OVER NIGHT AND WAS TEST DRIVEN THE NEXT DAY AND PROBLEM SEEMED TO GO AWAY. IDLE WAS A LITTLE ROUGH AND THE VEHICLE ALSO RAN SLIGHTLY ROUGH WHILE DRIVING. AT THIS POINT NO CHECK ENGINE OR DASHBOARD LIGHTS WERE ON AND ALL GAUGES SEEMED NORMAL. CAR WAS DRIVEN ALMOST EVERY DAY AS NORMAL, APPROXIMATELY 60 MILES A DAY 4 DAYS A WEEK WITH NO OBVIOUS PROBLEMS AND ONLY A SLIGHTLY NOTICEABLE ROUGH IDLE AND ROUGH DRIVE. TODAY, SEPTEMBER 26, 2020, TWO WEEKS LATER, THE VEHICLE WAS DRIVEN 30 MILES AFTER SITTING OVER NIGHT AND SAT FOR 8 HOURS. WITHIN 2 MILES OF DRIVING THE VEHICLE AFTER SITTING FOR THE 8 HOURS, THE VEHICLE WAS HAVING SEVERE PROBLEMS SHIFTING INTO THE APPROPRIATE GEAR AND THE RPM WAS ALL OVER THE PLACE. THE SPEED OF THE VEHICLE WAS EXTREMELY DIFFICULT TO CONTROL AND EASILY COULD HAVE CAUSED AN ACCIDENT. THE VEHICLE WAS ABLE TO GO APPROXIMATELY 2 MORE MILES. AFTER THE VEHICLE CAME TO A STOP AT A RED LIGHT, I TRIED TO ACCELERATE AND THE VEHICLE DID NOT MOVE FORWARD. THE RPM WAS GOING UP, THE ENGINE WAS RUNNING, AND THE VEHICLE WAS IN DRIVE BUT ACTED LIKE IT WAS IN NEUTRAL. I TRIED PUTTING THE VEHICLE IN PARK AND BACK INTO DRIVE WITH NO SUCCESS. I ALSO TRIED TURNING THE VEHICLE OFF AND RE STARTING IT WITH NO SUCCESS. THE VEHICLE BLOCKED TRAFFIC AND WAS IN AN UNSAFE LOCATION UNTIL A TOW TRUCK CAME AND MOVED THE VEHICLE.
Mfg Campaign: 11361277
Recall Date: Sep 26, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WENT TO THE DEALER TO FIX MY AC OVER A MONTH AGO WAA TOLD PART NEEDED WAS ON INTERNATIONAL BACK ORDER
Corrective Action:
WENT TO THE DEALER TO FIX MY AC OVER A MONTH AGO WAA TOLD PART NEEDED WAS ON INTERNATIONAL BACK ORDER
Additional Notes:
WENT TO THE DEALER TO FIX MY AC OVER A MONTH AGO WAA TOLD PART NEEDED WAS ON INTERNATIONAL BACK ORDER
Mfg Campaign: 11351680
Recall Date: Aug 27, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AS I APPROACHED A RED LIGHT THE BRAKE PEDAL DEPRESSED NEARLY TO THE FLOOR AND WITH NO WARNING A POPPING NOISE SOUNDED FROM THE VEHICLE FOLLOWED BY THE BRAKE PEDAL SUDDENLY DEPRESSING COMPLETELY INTO THE FLOOR. I WAS ABLE TO SAFELY PULL THE VEHICLE TO THE SIDE OF THE ROAD AND GET THE VEHICLE TO A SAFE LOCATION GIVEN THE LACK OF BRAKING ABILITIES. THIS IS A SEVERAL TON VEHICLE AND I EXPECT THE BRAKES TO WORK AT ALL TIMES. THIS IS UNACCEPTABLE. I BROUGHT THE VEHICLE TO THE DEALER ONCE BEFORE TO REMEDY THIS RECALL BUT IT WAS CLEARLY NOT FIXED. THE LOSS OF BRAKING ABILITY WAS FOLLOWED BY A MESSAGE ON THE DASH STATING "SERVICE BRAKING SYSTEM IMMEDIATELY", FOLLOWED BY "SERVICE BRAKE ASSIST". A LIGHT ILLUMINATED ON THE DASH AS WELL AND I AM UNSURE OF THE SPECIFIC MEANING OF THIS LIGHT. A SECOND LIGHT SHOWING "ABS" WAS FLASHING TO ALSO CATCH MY ATTENTION TO THE CURRENT ISSUE AT HAND.
Corrective Action:
AS I APPROACHED A RED LIGHT THE BRAKE PEDAL DEPRESSED NEARLY TO THE FLOOR AND WITH NO WARNING A POPPING NOISE SOUNDED FROM THE VEHICLE FOLLOWED BY THE BRAKE PEDAL SUDDENLY DEPRESSING COMPLETELY INTO THE FLOOR. I WAS ABLE TO SAFELY PULL THE VEHICLE TO THE SIDE OF THE ROAD AND GET THE VEHICLE TO A SAFE LOCATION GIVEN THE LACK OF BRAKING ABILITIES. THIS IS A SEVERAL TON VEHICLE AND I EXPECT THE BRAKES TO WORK AT ALL TIMES. THIS IS UNACCEPTABLE. I BROUGHT THE VEHICLE TO THE DEALER ONCE BEFORE TO REMEDY THIS RECALL BUT IT WAS CLEARLY NOT FIXED. THE LOSS OF BRAKING ABILITY WAS FOLLOWED BY A MESSAGE ON THE DASH STATING "SERVICE BRAKING SYSTEM IMMEDIATELY", FOLLOWED BY "SERVICE BRAKE ASSIST". A LIGHT ILLUMINATED ON THE DASH AS WELL AND I AM UNSURE OF THE SPECIFIC MEANING OF THIS LIGHT. A SECOND LIGHT SHOWING "ABS" WAS FLASHING TO ALSO CATCH MY ATTENTION TO THE CURRENT ISSUE AT HAND.
Additional Notes:
AS I APPROACHED A RED LIGHT THE BRAKE PEDAL DEPRESSED NEARLY TO THE FLOOR AND WITH NO WARNING A POPPING NOISE SOUNDED FROM THE VEHICLE FOLLOWED BY THE BRAKE PEDAL SUDDENLY DEPRESSING COMPLETELY INTO THE FLOOR. I WAS ABLE TO SAFELY PULL THE VEHICLE TO THE SIDE OF THE ROAD AND GET THE VEHICLE TO A SAFE LOCATION GIVEN THE LACK OF BRAKING ABILITIES. THIS IS A SEVERAL TON VEHICLE AND I EXPECT THE BRAKES TO WORK AT ALL TIMES. THIS IS UNACCEPTABLE. I BROUGHT THE VEHICLE TO THE DEALER ONCE BEFORE TO REMEDY THIS RECALL BUT IT WAS CLEARLY NOT FIXED. THE LOSS OF BRAKING ABILITY WAS FOLLOWED BY A MESSAGE ON THE DASH STATING "SERVICE BRAKING SYSTEM IMMEDIATELY", FOLLOWED BY "SERVICE BRAKE ASSIST". A LIGHT ILLUMINATED ON THE DASH AS WELL AND I AM UNSURE OF THE SPECIFIC MEANING OF THIS LIGHT. A SECOND LIGHT SHOWING "ABS" WAS FLASHING TO ALSO CATCH MY ATTENTION TO THE CURRENT ISSUE AT HAND.
Mfg Campaign: 11350063
Recall Date: Aug 18, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
HAD VEHICLE WORKED ON AND TRANSMISSION STARTED ACTING UP AFTER GOT TRUCK BACK.
Corrective Action:
HAD VEHICLE WORKED ON AND TRANSMISSION STARTED ACTING UP AFTER GOT TRUCK BACK.
Additional Notes:
HAD VEHICLE WORKED ON AND TRANSMISSION STARTED ACTING UP AFTER GOT TRUCK BACK.
Mfg Campaign: 11338920
Recall Date: Jul 12, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HOLE HAS FORMED IN THE CONDENSER WHERE A FAULTY WELD WAS MADE CAUSING ALL FREEON TO LEAK OUT AND THE AIR CONDITIONING SYSTEM STOP WORKING. I AM DISABLED AND HAVE RHEUMATOID ARTHRITIS AND GM IS NOT RECALLING THIS PART DUE TO NO SAFETY ISSUES. HOWEVER, FOR ME THIS IS A HEALTH AND SAFETY ISSUE AS I CANNOT BE IN A VEHICLE WITHOUT AIR CONDITIONING IN MY STATES EXTREME SUMMER TEMPERATURES.
Corrective Action:
HOLE HAS FORMED IN THE CONDENSER WHERE A FAULTY WELD WAS MADE CAUSING ALL FREEON TO LEAK OUT AND THE AIR CONDITIONING SYSTEM STOP WORKING. I AM DISABLED AND HAVE RHEUMATOID ARTHRITIS AND GM IS NOT RECALLING THIS PART DUE TO NO SAFETY ISSUES. HOWEVER, FOR ME THIS IS A HEALTH AND SAFETY ISSUE AS I CANNOT BE IN A VEHICLE WITHOUT AIR CONDITIONING IN MY STATES EXTREME SUMMER TEMPERATURES.
Additional Notes:
HOLE HAS FORMED IN THE CONDENSER WHERE A FAULTY WELD WAS MADE CAUSING ALL FREEON TO LEAK OUT AND THE AIR CONDITIONING SYSTEM STOP WORKING. I AM DISABLED AND HAVE RHEUMATOID ARTHRITIS AND GM IS NOT RECALLING THIS PART DUE TO NO SAFETY ISSUES. HOWEVER, FOR ME THIS IS A HEALTH AND SAFETY ISSUE AS I CANNOT BE IN A VEHICLE WITHOUT AIR CONDITIONING IN MY STATES EXTREME SUMMER TEMPERATURES.
Mfg Campaign: 11338154
Recall Date: Jul 8, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
IN SEVERAL INSTANCES THE 2016 TAHOE LTZ WILL NOT STOP IF YOU ARE GOING SLOW LIKE IN A DRIVE THRU OR PICKING UP KIDS FROM SCHOOL I HAVE HAD THE TAHOE IN FOR THE REPROGRAMMING OF THE VACUUM PUMP BUT IT STILL DOES IT NOTICED IT THE OTHER DAY WHEN BACKING THE BOAT IN THE WATER I HAVE HAD IT TO THE DEALERSHIP A COUPLE OF TIMES I HAVE HAD THE BACK BRAKE CALIBERS REPLACED AT MY OWN EXPENSE I HAVE CONTACTED THE DEALERSHIP A FEW TIMES TO TELL THEM THAT THE RECALL THEY SAID THEY FIXED IS STILL NOT FIXED THEY SAID THEY DID WHAT THE RECALL CALLED FOR I AM JUST LETTING YOU KNOW THAT I DO NOT THINK THE REPROGRAMMING WORKS IT IS STILL AN ISSUE I AM FOR CERTAIN THIS IS NOT THE FIX FOR THE 2016 CHEVY TAHOE BRAKE VACUUM PUMP PROBLEM. *TR
Corrective Action:
IN SEVERAL INSTANCES THE 2016 TAHOE LTZ WILL NOT STOP IF YOU ARE GOING SLOW LIKE IN A DRIVE THRU OR PICKING UP KIDS FROM SCHOOL I HAVE HAD THE TAHOE IN FOR THE REPROGRAMMING OF THE VACUUM PUMP BUT IT STILL DOES IT NOTICED IT THE OTHER DAY WHEN BACKING THE BOAT IN THE WATER I HAVE HAD IT TO THE DEALERSHIP A COUPLE OF TIMES I HAVE HAD THE BACK BRAKE CALIBERS REPLACED AT MY OWN EXPENSE I HAVE CONTACTED THE DEALERSHIP A FEW TIMES TO TELL THEM THAT THE RECALL THEY SAID THEY FIXED IS STILL NOT FIXED THEY SAID THEY DID WHAT THE RECALL CALLED FOR I AM JUST LETTING YOU KNOW THAT I DO NOT THINK THE REPROGRAMMING WORKS IT IS STILL AN ISSUE I AM FOR CERTAIN THIS IS NOT THE FIX FOR THE 2016 CHEVY TAHOE BRAKE VACUUM PUMP PROBLEM. *TR
Additional Notes:
IN SEVERAL INSTANCES THE 2016 TAHOE LTZ WILL NOT STOP IF YOU ARE GOING SLOW LIKE IN A DRIVE THRU OR PICKING UP KIDS FROM SCHOOL I HAVE HAD THE TAHOE IN FOR THE REPROGRAMMING OF THE VACUUM PUMP BUT IT STILL DOES IT NOTICED IT THE OTHER DAY WHEN BACKING THE BOAT IN THE WATER I HAVE HAD IT TO THE DEALERSHIP A COUPLE OF TIMES I HAVE HAD THE BACK BRAKE CALIBERS REPLACED AT MY OWN EXPENSE I HAVE CONTACTED THE DEALERSHIP A FEW TIMES TO TELL THEM THAT THE RECALL THEY SAID THEY FIXED IS STILL NOT FIXED THEY SAID THEY DID WHAT THE RECALL CALLED FOR I AM JUST LETTING YOU KNOW THAT I DO NOT THINK THE REPROGRAMMING WORKS IT IS STILL AN ISSUE I AM FOR CERTAIN THIS IS NOT THE FIX FOR THE 2016 CHEVY TAHOE BRAKE VACUUM PUMP PROBLEM. *TR
Mfg Campaign: 11329998
Recall Date: Jun 22, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I HAVE A 2016 TAHOE THAT I PURCHASED NEW FROM DEALER. I HAD ALSO PURCHASED A PROTECTION PLAN WITH FINISHING TOUCH THAT THEY TALKED US INTO WHEN WE BOUGHT THE CAR ON THE PAINT AND INTERIOR. 3.5 YEARS INTO OWNERSHIP THE PAINT ON THE HOOD AND ROOF FADED. WE CONTACTED THE PROTECTION PLAN AND THEY WERE MORE THAN WILLING TO TAKE CARE OF. THEY SENT AN ADJUSTER OUT AND HE CLASSIFIED AS CLEAR COAT FAILURE. THEN THE RUN AROUND STARTED. I CONTACTED CHEVROLET AND I CONTACTED THE DEALERSHIP. WE TOOK THE CAR TO THE DEALERSHIP AND TALKED WITH THE ASSISTANT MANAGER IN THE SERVICE DEPARTMENT. HE BROUGHT OUT THE MANAGER AND HE CONFIRMED THAT IT WAS PAINT FAILURE. SO THEN THE DEALERSHIP GETS INVOLVED WITH CHEVROLET. THE FIRST CALL COMES BACK AND SAYS THEY WILL COVER 20%. I TOLD THEM THAT SOME ONE WAS GOING TO COVER THE REPAIRS AND IT WON'T BE ME. THEY SOLD ME A PROTECTION PLAN THROUGH FINISHING TOUCH FOR THE PAINT AND THE INTERIOR SO SOMEONE NEEDS TO COVER THE DAMAGE. AFTER A FEW DAYS I GET A CALL STATING THAT BETWEEN THE DEALERSHIP, CHEVROLET AND FINISHING TOUCH IT WOULD BE REPAIRED AT NO COST. NOW IT GETS BETTER. WE TOOK THE VEHICLE BACK TO THE DEALERSHIP TO HAVE THE HOOD AND THE ROOF REPAINTED. AFTER A WEEK AT THE BODY SHOP THE CAR IS READY TO BE PICKED UP. WE WALK UP TO THE CAR AND IT IS ALL SHINY AND LOOKING GOOD. BUT THE COLOR DOESN'T MATCH. WE CALL THE SERVICE MANAGER OUT AND HE SAYS HE CAN'T SEE THE ISSUE. THE TAHOE IS A BROWNSTONE METALLIC AND THE HOOD IS MORE BRONZE THAN THE REST OF THE VEHICLE. HE TELLS ME HE CAN GET THE PAINT MANAGER TO COME SPEAK TO ME BECAUSE HE CAN'T SEE THE PROBLEM. THIS IS A OVERCAST DAY SO IT DOESN'T SHOW REALLY BRIGHT BUT MY HUSBAND AND I CAN SEE THE DIFFERENCE. WHILE WE ARE WAITING FOR THE MANAGER FROM THE BODY SHOP TO ARRIVE WE WALK AROUND THE VEHICLE. DEALERSHIP STATES CHEVROLET WILL NOT BLEND THE PAINT TO MATCH.
Corrective Action:
I HAVE A 2016 TAHOE THAT I PURCHASED NEW FROM DEALER. I HAD ALSO PURCHASED A PROTECTION PLAN WITH FINISHING TOUCH THAT THEY TALKED US INTO WHEN WE BOUGHT THE CAR ON THE PAINT AND INTERIOR. 3.5 YEARS INTO OWNERSHIP THE PAINT ON THE HOOD AND ROOF FADED. WE CONTACTED THE PROTECTION PLAN AND THEY WERE MORE THAN WILLING TO TAKE CARE OF. THEY SENT AN ADJUSTER OUT AND HE CLASSIFIED AS CLEAR COAT FAILURE. THEN THE RUN AROUND STARTED. I CONTACTED CHEVROLET AND I CONTACTED THE DEALERSHIP. WE TOOK THE CAR TO THE DEALERSHIP AND TALKED WITH THE ASSISTANT MANAGER IN THE SERVICE DEPARTMENT. HE BROUGHT OUT THE MANAGER AND HE CONFIRMED THAT IT WAS PAINT FAILURE. SO THEN THE DEALERSHIP GETS INVOLVED WITH CHEVROLET. THE FIRST CALL COMES BACK AND SAYS THEY WILL COVER 20%. I TOLD THEM THAT SOME ONE WAS GOING TO COVER THE REPAIRS AND IT WON'T BE ME. THEY SOLD ME A PROTECTION PLAN THROUGH FINISHING TOUCH FOR THE PAINT AND THE INTERIOR SO SOMEONE NEEDS TO COVER THE DAMAGE. AFTER A FEW DAYS I GET A CALL STATING THAT BETWEEN THE DEALERSHIP, CHEVROLET AND FINISHING TOUCH IT WOULD BE REPAIRED AT NO COST. NOW IT GETS BETTER. WE TOOK THE VEHICLE BACK TO THE DEALERSHIP TO HAVE THE HOOD AND THE ROOF REPAINTED. AFTER A WEEK AT THE BODY SHOP THE CAR IS READY TO BE PICKED UP. WE WALK UP TO THE CAR AND IT IS ALL SHINY AND LOOKING GOOD. BUT THE COLOR DOESN'T MATCH. WE CALL THE SERVICE MANAGER OUT AND HE SAYS HE CAN'T SEE THE ISSUE. THE TAHOE IS A BROWNSTONE METALLIC AND THE HOOD IS MORE BRONZE THAN THE REST OF THE VEHICLE. HE TELLS ME HE CAN GET THE PAINT MANAGER TO COME SPEAK TO ME BECAUSE HE CAN'T SEE THE PROBLEM. THIS IS A OVERCAST DAY SO IT DOESN'T SHOW REALLY BRIGHT BUT MY HUSBAND AND I CAN SEE THE DIFFERENCE. WHILE WE ARE WAITING FOR THE MANAGER FROM THE BODY SHOP TO ARRIVE WE WALK AROUND THE VEHICLE. DEALERSHIP STATES CHEVROLET WILL NOT BLEND THE PAINT TO MATCH.
Additional Notes:
I HAVE A 2016 TAHOE THAT I PURCHASED NEW FROM DEALER. I HAD ALSO PURCHASED A PROTECTION PLAN WITH FINISHING TOUCH THAT THEY TALKED US INTO WHEN WE BOUGHT THE CAR ON THE PAINT AND INTERIOR. 3.5 YEARS INTO OWNERSHIP THE PAINT ON THE HOOD AND ROOF FADED. WE CONTACTED THE PROTECTION PLAN AND THEY WERE MORE THAN WILLING TO TAKE CARE OF. THEY SENT AN ADJUSTER OUT AND HE CLASSIFIED AS CLEAR COAT FAILURE. THEN THE RUN AROUND STARTED. I CONTACTED CHEVROLET AND I CONTACTED THE DEALERSHIP. WE TOOK THE CAR TO THE DEALERSHIP AND TALKED WITH THE ASSISTANT MANAGER IN THE SERVICE DEPARTMENT. HE BROUGHT OUT THE MANAGER AND HE CONFIRMED THAT IT WAS PAINT FAILURE. SO THEN THE DEALERSHIP GETS INVOLVED WITH CHEVROLET. THE FIRST CALL COMES BACK AND SAYS THEY WILL COVER 20%. I TOLD THEM THAT SOME ONE WAS GOING TO COVER THE REPAIRS AND IT WON'T BE ME. THEY SOLD ME A PROTECTION PLAN THROUGH FINISHING TOUCH FOR THE PAINT AND THE INTERIOR SO SOMEONE NEEDS TO COVER THE DAMAGE. AFTER A FEW DAYS I GET A CALL STATING THAT BETWEEN THE DEALERSHIP, CHEVROLET AND FINISHING TOUCH IT WOULD BE REPAIRED AT NO COST. NOW IT GETS BETTER. WE TOOK THE VEHICLE BACK TO THE DEALERSHIP TO HAVE THE HOOD AND THE ROOF REPAINTED. AFTER A WEEK AT THE BODY SHOP THE CAR IS READY TO BE PICKED UP. WE WALK UP TO THE CAR AND IT IS ALL SHINY AND LOOKING GOOD. BUT THE COLOR DOESN'T MATCH. WE CALL THE SERVICE MANAGER OUT AND HE SAYS HE CAN'T SEE THE ISSUE. THE TAHOE IS A BROWNSTONE METALLIC AND THE HOOD IS MORE BRONZE THAN THE REST OF THE VEHICLE. HE TELLS ME HE CAN GET THE PAINT MANAGER TO COME SPEAK TO ME BECAUSE HE CAN'T SEE THE PROBLEM. THIS IS A OVERCAST DAY SO IT DOESN'T SHOW REALLY BRIGHT BUT MY HUSBAND AND I CAN SEE THE DIFFERENCE. WHILE WE ARE WAITING FOR THE MANAGER FROM THE BODY SHOP TO ARRIVE WE WALK AROUND THE VEHICLE. DEALERSHIP STATES CHEVROLET WILL NOT BLEND THE PAINT TO MATCH.
Mfg Campaign: 11327633
Recall Date: Jun 7, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2016 TAHOE THAT I PURCHASED NEW FROM DEALER. I HAD ALSO PURCHASED A PROTECTION PLAN WITH FINISHING TOUCH THAT THEY TALKED US INTO WHEN WE BOUGHT THE CAR ON THE PAINT AND INTERIOR. 3.5 YEARS INTO OWNERSHIP THE PAINT ON THE HOOD AND ROOF FADED. WE CONTACTED THE PROTECTION PLAN AND THEY WERE MORE THAN WILLING TO TAKE CARE OF. THEY SENT AN ADJUSTER OUT AND HE CLASSIFIED AS CLEAR COAT FAILURE. THEN THE RUN AROUND STARTED. I CONTACTED CHEVROLET AND I CONTACTED THE DEALERSHIP. WE TOOK THE CAR TO THE DEALERSHIP AND TALKED WITH THE ASSISTANT MANAGER IN THE SERVICE DEPARTMENT. HE BROUGHT OUT THE MANAGER AND HE CONFIRMED THAT IT WAS PAINT FAILURE. SO THEN THE DEALERSHIP GETS INVOLVED WITH CHEVROLET. THE FIRST CALL COMES BACK AND SAYS THEY WILL COVER 20%. I TOLD THEM THAT SOME ONE WAS GOING TO COVER THE REPAIRS AND IT WON'T BE ME. THEY SOLD ME A PROTECTION PLAN THROUGH FINISHING TOUCH FOR THE PAINT AND THE INTERIOR SO SOMEONE NEEDS TO COVER THE DAMAGE. AFTER A FEW DAYS I GET A CALL STATING THAT BETWEEN THE DEALERSHIP, CHEVROLET AND FINISHING TOUCH IT WOULD BE REPAIRED AT NO COST. NOW IT GETS BETTER. WE TOOK THE VEHICLE BACK TO THE DEALERSHIP TO HAVE THE HOOD AND THE ROOF REPAINTED. AFTER A WEEK AT THE BODY SHOP THE CAR IS READY TO BE PICKED UP. WE WALK UP TO THE CAR AND IT IS ALL SHINY AND LOOKING GOOD. BUT THE COLOR DOESN'T MATCH. WE CALL THE SERVICE MANAGER OUT AND HE SAYS HE CAN'T SEE THE ISSUE. THE TAHOE IS A BROWNSTONE METALLIC AND THE HOOD IS MORE BRONZE THAN THE REST OF THE VEHICLE. HE TELLS ME HE CAN GET THE PAINT MANAGER TO COME SPEAK TO ME BECAUSE HE CAN'T SEE THE PROBLEM. THIS IS A OVERCAST DAY SO IT DOESN'T SHOW REALLY BRIGHT BUT MY HUSBAND AND I CAN SEE THE DIFFERENCE. WHILE WE ARE WAITING FOR THE MANAGER FROM THE BODY SHOP TO ARRIVE WE WALK AROUND THE VEHICLE. DEALERSHIP STATES CHEVROLET WILL NOT BLEND THE PAINT TO MATCH.
Corrective Action:
I HAVE A 2016 TAHOE THAT I PURCHASED NEW FROM DEALER. I HAD ALSO PURCHASED A PROTECTION PLAN WITH FINISHING TOUCH THAT THEY TALKED US INTO WHEN WE BOUGHT THE CAR ON THE PAINT AND INTERIOR. 3.5 YEARS INTO OWNERSHIP THE PAINT ON THE HOOD AND ROOF FADED. WE CONTACTED THE PROTECTION PLAN AND THEY WERE MORE THAN WILLING TO TAKE CARE OF. THEY SENT AN ADJUSTER OUT AND HE CLASSIFIED AS CLEAR COAT FAILURE. THEN THE RUN AROUND STARTED. I CONTACTED CHEVROLET AND I CONTACTED THE DEALERSHIP. WE TOOK THE CAR TO THE DEALERSHIP AND TALKED WITH THE ASSISTANT MANAGER IN THE SERVICE DEPARTMENT. HE BROUGHT OUT THE MANAGER AND HE CONFIRMED THAT IT WAS PAINT FAILURE. SO THEN THE DEALERSHIP GETS INVOLVED WITH CHEVROLET. THE FIRST CALL COMES BACK AND SAYS THEY WILL COVER 20%. I TOLD THEM THAT SOME ONE WAS GOING TO COVER THE REPAIRS AND IT WON'T BE ME. THEY SOLD ME A PROTECTION PLAN THROUGH FINISHING TOUCH FOR THE PAINT AND THE INTERIOR SO SOMEONE NEEDS TO COVER THE DAMAGE. AFTER A FEW DAYS I GET A CALL STATING THAT BETWEEN THE DEALERSHIP, CHEVROLET AND FINISHING TOUCH IT WOULD BE REPAIRED AT NO COST. NOW IT GETS BETTER. WE TOOK THE VEHICLE BACK TO THE DEALERSHIP TO HAVE THE HOOD AND THE ROOF REPAINTED. AFTER A WEEK AT THE BODY SHOP THE CAR IS READY TO BE PICKED UP. WE WALK UP TO THE CAR AND IT IS ALL SHINY AND LOOKING GOOD. BUT THE COLOR DOESN'T MATCH. WE CALL THE SERVICE MANAGER OUT AND HE SAYS HE CAN'T SEE THE ISSUE. THE TAHOE IS A BROWNSTONE METALLIC AND THE HOOD IS MORE BRONZE THAN THE REST OF THE VEHICLE. HE TELLS ME HE CAN GET THE PAINT MANAGER TO COME SPEAK TO ME BECAUSE HE CAN'T SEE THE PROBLEM. THIS IS A OVERCAST DAY SO IT DOESN'T SHOW REALLY BRIGHT BUT MY HUSBAND AND I CAN SEE THE DIFFERENCE. WHILE WE ARE WAITING FOR THE MANAGER FROM THE BODY SHOP TO ARRIVE WE WALK AROUND THE VEHICLE. DEALERSHIP STATES CHEVROLET WILL NOT BLEND THE PAINT TO MATCH.
Additional Notes:
I HAVE A 2016 TAHOE THAT I PURCHASED NEW FROM DEALER. I HAD ALSO PURCHASED A PROTECTION PLAN WITH FINISHING TOUCH THAT THEY TALKED US INTO WHEN WE BOUGHT THE CAR ON THE PAINT AND INTERIOR. 3.5 YEARS INTO OWNERSHIP THE PAINT ON THE HOOD AND ROOF FADED. WE CONTACTED THE PROTECTION PLAN AND THEY WERE MORE THAN WILLING TO TAKE CARE OF. THEY SENT AN ADJUSTER OUT AND HE CLASSIFIED AS CLEAR COAT FAILURE. THEN THE RUN AROUND STARTED. I CONTACTED CHEVROLET AND I CONTACTED THE DEALERSHIP. WE TOOK THE CAR TO THE DEALERSHIP AND TALKED WITH THE ASSISTANT MANAGER IN THE SERVICE DEPARTMENT. HE BROUGHT OUT THE MANAGER AND HE CONFIRMED THAT IT WAS PAINT FAILURE. SO THEN THE DEALERSHIP GETS INVOLVED WITH CHEVROLET. THE FIRST CALL COMES BACK AND SAYS THEY WILL COVER 20%. I TOLD THEM THAT SOME ONE WAS GOING TO COVER THE REPAIRS AND IT WON'T BE ME. THEY SOLD ME A PROTECTION PLAN THROUGH FINISHING TOUCH FOR THE PAINT AND THE INTERIOR SO SOMEONE NEEDS TO COVER THE DAMAGE. AFTER A FEW DAYS I GET A CALL STATING THAT BETWEEN THE DEALERSHIP, CHEVROLET AND FINISHING TOUCH IT WOULD BE REPAIRED AT NO COST. NOW IT GETS BETTER. WE TOOK THE VEHICLE BACK TO THE DEALERSHIP TO HAVE THE HOOD AND THE ROOF REPAINTED. AFTER A WEEK AT THE BODY SHOP THE CAR IS READY TO BE PICKED UP. WE WALK UP TO THE CAR AND IT IS ALL SHINY AND LOOKING GOOD. BUT THE COLOR DOESN'T MATCH. WE CALL THE SERVICE MANAGER OUT AND HE SAYS HE CAN'T SEE THE ISSUE. THE TAHOE IS A BROWNSTONE METALLIC AND THE HOOD IS MORE BRONZE THAN THE REST OF THE VEHICLE. HE TELLS ME HE CAN GET THE PAINT MANAGER TO COME SPEAK TO ME BECAUSE HE CAN'T SEE THE PROBLEM. THIS IS A OVERCAST DAY SO IT DOESN'T SHOW REALLY BRIGHT BUT MY HUSBAND AND I CAN SEE THE DIFFERENCE. WHILE WE ARE WAITING FOR THE MANAGER FROM THE BODY SHOP TO ARRIVE WE WALK AROUND THE VEHICLE. DEALERSHIP STATES CHEVROLET WILL NOT BLEND THE PAINT TO MATCH.
Mfg Campaign: 11327633
Recall Date: Jun 7, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG WARNING LIGHT CAME ON WILL DRIVING. THEN TURNED OFF WHEN RESTARTED THE CAR.WILL DRIVING THE IN THE RAIN THE AIRBAG WARNING LIGHT CAME BACK ON AND STAY ON.I TRIED TO RESTART THE CAR TO SEE IF THE LIGHT WOULD GO OUT.IT DIDN'T. SO IS THIS A RECALL ISSUE? *TR
Corrective Action:
AIR BAG WARNING LIGHT CAME ON WILL DRIVING. THEN TURNED OFF WHEN RESTARTED THE CAR.WILL DRIVING THE IN THE RAIN THE AIRBAG WARNING LIGHT CAME BACK ON AND STAY ON.I TRIED TO RESTART THE CAR TO SEE IF THE LIGHT WOULD GO OUT.IT DIDN'T. SO IS THIS A RECALL ISSUE? *TR
Additional Notes:
AIR BAG WARNING LIGHT CAME ON WILL DRIVING. THEN TURNED OFF WHEN RESTARTED THE CAR.WILL DRIVING THE IN THE RAIN THE AIRBAG WARNING LIGHT CAME BACK ON AND STAY ON.I TRIED TO RESTART THE CAR TO SEE IF THE LIGHT WOULD GO OUT.IT DIDN'T. SO IS THIS A RECALL ISSUE? *TR
Mfg Campaign: 11323947
Recall Date: May 9, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING MY 2016 TAHOE WHEN IT BEGAN TO SHAKE VIOLENTLY, THE CHECK ENGINE LIGHT AND THE TRACTION LIGHT CAME ON THEN THE VEHICLE BEGAN TO LOOSE POWER. I PULLED OVER AND PARKED THE VEHICLE AND IT SHUT OFF. WHEN ATTEMPTING TO CRANK THE VEHICLE UP AGAIN IT MADE A VERY LOUD SOUND AND DIED. AFTER HAVING IT TOWED TO A LOCAL SHOP IT WAS FOUND THAT THE VALUE SPRING IN THE #2 CYLINDER WAS BROKEN AND THE PUSH ROD WAS BENT. AT THE TIME THE VEHICLE HAD 75,200 MILES ON IT. NOW, I AM EXPERIENCING A CHUGGING FEELING WHEN I STOP THE VEHICLE. PRETTY SURE I HAVE ANOTHER SPRING THAT'S ABOUT TO BREAK. *TR
Corrective Action:
I WAS DRIVING MY 2016 TAHOE WHEN IT BEGAN TO SHAKE VIOLENTLY, THE CHECK ENGINE LIGHT AND THE TRACTION LIGHT CAME ON THEN THE VEHICLE BEGAN TO LOOSE POWER. I PULLED OVER AND PARKED THE VEHICLE AND IT SHUT OFF. WHEN ATTEMPTING TO CRANK THE VEHICLE UP AGAIN IT MADE A VERY LOUD SOUND AND DIED. AFTER HAVING IT TOWED TO A LOCAL SHOP IT WAS FOUND THAT THE VALUE SPRING IN THE #2 CYLINDER WAS BROKEN AND THE PUSH ROD WAS BENT. AT THE TIME THE VEHICLE HAD 75,200 MILES ON IT. NOW, I AM EXPERIENCING A CHUGGING FEELING WHEN I STOP THE VEHICLE. PRETTY SURE I HAVE ANOTHER SPRING THAT'S ABOUT TO BREAK. *TR
Additional Notes:
I WAS DRIVING MY 2016 TAHOE WHEN IT BEGAN TO SHAKE VIOLENTLY, THE CHECK ENGINE LIGHT AND THE TRACTION LIGHT CAME ON THEN THE VEHICLE BEGAN TO LOOSE POWER. I PULLED OVER AND PARKED THE VEHICLE AND IT SHUT OFF. WHEN ATTEMPTING TO CRANK THE VEHICLE UP AGAIN IT MADE A VERY LOUD SOUND AND DIED. AFTER HAVING IT TOWED TO A LOCAL SHOP IT WAS FOUND THAT THE VALUE SPRING IN THE #2 CYLINDER WAS BROKEN AND THE PUSH ROD WAS BENT. AT THE TIME THE VEHICLE HAD 75,200 MILES ON IT. NOW, I AM EXPERIENCING A CHUGGING FEELING WHEN I STOP THE VEHICLE. PRETTY SURE I HAVE ANOTHER SPRING THAT'S ABOUT TO BREAK. *TR
Mfg Campaign: 11323512
Recall Date: May 6, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
PURCHASED CAR WITH 120 MILES, ABOUT 25K MILES I NOTICED SMALL DELAY IN ACCELERATION WHEN GOING FROM COMPLETE STOP. MENTIONED TO DEALER THEY STATED ALL WAS OK. AT 50K MILES THE DELAY IN ACCELERATION WAS FAR MORE NOTICEABLE. I WOULD ACCELERATE AND RPM WOULD GO UP TO 4,5 OR6 BEFORE CAR WOULD MOVE START TO MOVE. BROUGHT BACK TO DEALER, DID ROAD TEST WITH TECH AND HE ACKNOWLEDGED THAT SOMETHING DIDN'T FEEL RIGHT STATED HE WOULD HAVE TRANSMISSION SPECIALIST LOOK IT OVER. AFTER HAVING CAR FOR 2 WEEKS WE DID ANOTHER ROAD TEST WITH MASTER TECHNICIAN AND HE STATED HARD SHIFTING WAS NORMAL ACCELERATION FOR THIS TRUCK BECAUSE OF VARIABLE TRANSMISSION. HE SAID ULTIMATELY THERE ARE NO TROUBLE CODES SO CAR IS 100% FINE. AT 63,000 MILES THE TRANSMISSION GAVE OUT! I DROVE CAR ON HIGHWAY ABOUT 145 MILES WITH NO ISSUE, I WAS DRIVING ON A CITY STREET WHEN I STOPPED AT A RED LIGHT. THE LIGHT TURNED GREEN AND WHEN I PRESSED ON ACCELERATOR CAR WOULD NOT MOVE. FINALLY AFTER A FEW SECONDS OF ENGINE REVVING CAR JERKED BACK AND ROLLED FORWARD SLIGHTLY. WAS ABLE TO DRIVE CAR INTO STRIP MALL PARKING LOT. TOOK BACK TO DEALER AND THEY ARE SAYING THE TRANSMISSION IS OUT BUT CAN'T EXPLAIN WHY WE STILL HAVE NO TROUBLE CODES! THEY ARE NOT WILLING TO COVER BECAUSE IT IS 3,000 MILES OUT OF WARRANTY.
Corrective Action:
PURCHASED CAR WITH 120 MILES, ABOUT 25K MILES I NOTICED SMALL DELAY IN ACCELERATION WHEN GOING FROM COMPLETE STOP. MENTIONED TO DEALER THEY STATED ALL WAS OK. AT 50K MILES THE DELAY IN ACCELERATION WAS FAR MORE NOTICEABLE. I WOULD ACCELERATE AND RPM WOULD GO UP TO 4,5 OR6 BEFORE CAR WOULD MOVE START TO MOVE. BROUGHT BACK TO DEALER, DID ROAD TEST WITH TECH AND HE ACKNOWLEDGED THAT SOMETHING DIDN'T FEEL RIGHT STATED HE WOULD HAVE TRANSMISSION SPECIALIST LOOK IT OVER. AFTER HAVING CAR FOR 2 WEEKS WE DID ANOTHER ROAD TEST WITH MASTER TECHNICIAN AND HE STATED HARD SHIFTING WAS NORMAL ACCELERATION FOR THIS TRUCK BECAUSE OF VARIABLE TRANSMISSION. HE SAID ULTIMATELY THERE ARE NO TROUBLE CODES SO CAR IS 100% FINE. AT 63,000 MILES THE TRANSMISSION GAVE OUT! I DROVE CAR ON HIGHWAY ABOUT 145 MILES WITH NO ISSUE, I WAS DRIVING ON A CITY STREET WHEN I STOPPED AT A RED LIGHT. THE LIGHT TURNED GREEN AND WHEN I PRESSED ON ACCELERATOR CAR WOULD NOT MOVE. FINALLY AFTER A FEW SECONDS OF ENGINE REVVING CAR JERKED BACK AND ROLLED FORWARD SLIGHTLY. WAS ABLE TO DRIVE CAR INTO STRIP MALL PARKING LOT. TOOK BACK TO DEALER AND THEY ARE SAYING THE TRANSMISSION IS OUT BUT CAN'T EXPLAIN WHY WE STILL HAVE NO TROUBLE CODES! THEY ARE NOT WILLING TO COVER BECAUSE IT IS 3,000 MILES OUT OF WARRANTY.
Additional Notes:
PURCHASED CAR WITH 120 MILES, ABOUT 25K MILES I NOTICED SMALL DELAY IN ACCELERATION WHEN GOING FROM COMPLETE STOP. MENTIONED TO DEALER THEY STATED ALL WAS OK. AT 50K MILES THE DELAY IN ACCELERATION WAS FAR MORE NOTICEABLE. I WOULD ACCELERATE AND RPM WOULD GO UP TO 4,5 OR6 BEFORE CAR WOULD MOVE START TO MOVE. BROUGHT BACK TO DEALER, DID ROAD TEST WITH TECH AND HE ACKNOWLEDGED THAT SOMETHING DIDN'T FEEL RIGHT STATED HE WOULD HAVE TRANSMISSION SPECIALIST LOOK IT OVER. AFTER HAVING CAR FOR 2 WEEKS WE DID ANOTHER ROAD TEST WITH MASTER TECHNICIAN AND HE STATED HARD SHIFTING WAS NORMAL ACCELERATION FOR THIS TRUCK BECAUSE OF VARIABLE TRANSMISSION. HE SAID ULTIMATELY THERE ARE NO TROUBLE CODES SO CAR IS 100% FINE. AT 63,000 MILES THE TRANSMISSION GAVE OUT! I DROVE CAR ON HIGHWAY ABOUT 145 MILES WITH NO ISSUE, I WAS DRIVING ON A CITY STREET WHEN I STOPPED AT A RED LIGHT. THE LIGHT TURNED GREEN AND WHEN I PRESSED ON ACCELERATOR CAR WOULD NOT MOVE. FINALLY AFTER A FEW SECONDS OF ENGINE REVVING CAR JERKED BACK AND ROLLED FORWARD SLIGHTLY. WAS ABLE TO DRIVE CAR INTO STRIP MALL PARKING LOT. TOOK BACK TO DEALER AND THEY ARE SAYING THE TRANSMISSION IS OUT BUT CAN'T EXPLAIN WHY WE STILL HAVE NO TROUBLE CODES! THEY ARE NOT WILLING TO COVER BECAUSE IT IS 3,000 MILES OUT OF WARRANTY.
Mfg Campaign: 11311298
Recall Date: Feb 24, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TOOK VEHICLE TO DEALERSHIP FOR ENGINE LIGHT AND COMPLETE POWER LOSS WHILE DRIVING 70MPH ON HIGHWAY. WAS TOLD UNEVEN WEAR ON BRAKES, THAT THEY NEEDED TO BE REPLACED SOON (25083, MILES ON VEHICLE)THEY DID NOT INFORM ME OF THE NOTICE ABOUT UNEVEN FRONT BRAKE PAD WEAR BULLETIN #PIT5377D. ANAOW AT LATEST CHECK , METAL TO METAL, WAS INFORMED OF THE BULLEIN FROM A BRAKE PLACE. DEALERSHIP WAS WELL AWARE OF VEHICLE HAVING DEFECTIVE PADS AND ROTORS, YET DIDNOT INFORM CUSTOMER!
Corrective Action:
TOOK VEHICLE TO DEALERSHIP FOR ENGINE LIGHT AND COMPLETE POWER LOSS WHILE DRIVING 70MPH ON HIGHWAY. WAS TOLD UNEVEN WEAR ON BRAKES, THAT THEY NEEDED TO BE REPLACED SOON (25083, MILES ON VEHICLE)THEY DID NOT INFORM ME OF THE NOTICE ABOUT UNEVEN FRONT BRAKE PAD WEAR BULLETIN #PIT5377D. ANAOW AT LATEST CHECK , METAL TO METAL, WAS INFORMED OF THE BULLEIN FROM A BRAKE PLACE. DEALERSHIP WAS WELL AWARE OF VEHICLE HAVING DEFECTIVE PADS AND ROTORS, YET DIDNOT INFORM CUSTOMER!
Additional Notes:
TOOK VEHICLE TO DEALERSHIP FOR ENGINE LIGHT AND COMPLETE POWER LOSS WHILE DRIVING 70MPH ON HIGHWAY. WAS TOLD UNEVEN WEAR ON BRAKES, THAT THEY NEEDED TO BE REPLACED SOON (25083, MILES ON VEHICLE)THEY DID NOT INFORM ME OF THE NOTICE ABOUT UNEVEN FRONT BRAKE PAD WEAR BULLETIN #PIT5377D. ANAOW AT LATEST CHECK , METAL TO METAL, WAS INFORMED OF THE BULLEIN FROM A BRAKE PLACE. DEALERSHIP WAS WELL AWARE OF VEHICLE HAVING DEFECTIVE PADS AND ROTORS, YET DIDNOT INFORM CUSTOMER!
Mfg Campaign: 11309237
Recall Date: Feb 14, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WAS DRIVING TRUCK AT 70MPH ON HIGHWAY, WENT TO CHANGE LANES, WAS IN CRUISE CONTROL. LOST ALL POWER, THEN ALL WARNING LIGHTS CAME ON, CHECK ENGINE LIGHT ON AND OFF. ENGINE CODE WHEN TAKEN IN TOO DEALERSHIP WAS P00700 AND U0100
Corrective Action:
WAS DRIVING TRUCK AT 70MPH ON HIGHWAY, WENT TO CHANGE LANES, WAS IN CRUISE CONTROL. LOST ALL POWER, THEN ALL WARNING LIGHTS CAME ON, CHECK ENGINE LIGHT ON AND OFF. ENGINE CODE WHEN TAKEN IN TOO DEALERSHIP WAS P00700 AND U0100
Additional Notes:
WAS DRIVING TRUCK AT 70MPH ON HIGHWAY, WENT TO CHANGE LANES, WAS IN CRUISE CONTROL. LOST ALL POWER, THEN ALL WARNING LIGHTS CAME ON, CHECK ENGINE LIGHT ON AND OFF. ENGINE CODE WHEN TAKEN IN TOO DEALERSHIP WAS P00700 AND U0100
Mfg Campaign: 11309210
Recall Date: Feb 14, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE AN ISSUE WITH MY TAHOE AND I NOTICED SOME OTHER VEHICLES HAVE THE SAME ISSUE BUT MINE DOESN'T HAVE THAT RECALL. I BEEN SEEING SERVICE BRAKE ASSIST ON MY DISPLAY, AND WITH THAT I HAVE PROBLEMS STOPPING MY VEHICLE AT A SLOW SPEED. IT USUALLY HAPPENS WHEN I'M BACKING UP OUT OF MY GARAGE, OR TRYING TO PARK AT A PARKING SPACE. I HAVE TO PRESS DOWN ON THE PEDAL HARD TO STOP, AT ONE TIME I HAD TO PUR IT IN NEUTRAL CAUSE I COULDN'T STOP. I'M AFRAID ONE OF THESE DAYS IT WON'T STOP AND I WILL CAUSE AN ACCIDENT OR DAMAGES CAUSE OF THIS ISSUE. LIKE I SAID I DON'T UNDERSTAND WHY OTHER VEHICLES WITH THE SAME ISSUE HAVE RECALL, I RESEARCHED AND IT SEEMS THAT FROM 2015 TO 2017 THEY HAVE RECALLS. I WOULD LIKE TO GET THIS ISSUE FIXED.
Corrective Action:
I HAVE AN ISSUE WITH MY TAHOE AND I NOTICED SOME OTHER VEHICLES HAVE THE SAME ISSUE BUT MINE DOESN'T HAVE THAT RECALL. I BEEN SEEING SERVICE BRAKE ASSIST ON MY DISPLAY, AND WITH THAT I HAVE PROBLEMS STOPPING MY VEHICLE AT A SLOW SPEED. IT USUALLY HAPPENS WHEN I'M BACKING UP OUT OF MY GARAGE, OR TRYING TO PARK AT A PARKING SPACE. I HAVE TO PRESS DOWN ON THE PEDAL HARD TO STOP, AT ONE TIME I HAD TO PUR IT IN NEUTRAL CAUSE I COULDN'T STOP. I'M AFRAID ONE OF THESE DAYS IT WON'T STOP AND I WILL CAUSE AN ACCIDENT OR DAMAGES CAUSE OF THIS ISSUE. LIKE I SAID I DON'T UNDERSTAND WHY OTHER VEHICLES WITH THE SAME ISSUE HAVE RECALL, I RESEARCHED AND IT SEEMS THAT FROM 2015 TO 2017 THEY HAVE RECALLS. I WOULD LIKE TO GET THIS ISSUE FIXED.
Additional Notes:
I HAVE AN ISSUE WITH MY TAHOE AND I NOTICED SOME OTHER VEHICLES HAVE THE SAME ISSUE BUT MINE DOESN'T HAVE THAT RECALL. I BEEN SEEING SERVICE BRAKE ASSIST ON MY DISPLAY, AND WITH THAT I HAVE PROBLEMS STOPPING MY VEHICLE AT A SLOW SPEED. IT USUALLY HAPPENS WHEN I'M BACKING UP OUT OF MY GARAGE, OR TRYING TO PARK AT A PARKING SPACE. I HAVE TO PRESS DOWN ON THE PEDAL HARD TO STOP, AT ONE TIME I HAD TO PUR IT IN NEUTRAL CAUSE I COULDN'T STOP. I'M AFRAID ONE OF THESE DAYS IT WON'T STOP AND I WILL CAUSE AN ACCIDENT OR DAMAGES CAUSE OF THIS ISSUE. LIKE I SAID I DON'T UNDERSTAND WHY OTHER VEHICLES WITH THE SAME ISSUE HAVE RECALL, I RESEARCHED AND IT SEEMS THAT FROM 2015 TO 2017 THEY HAVE RECALLS. I WOULD LIKE TO GET THIS ISSUE FIXED.
Mfg Campaign: 11306188
Recall Date: Jan 30, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE PEDAL BECOMES HARD TO STOP AT SLOWER SPEEDS. VACUUM BOOSTER IS NOT WORKING PROPERLY. JUST STARTED THIS WEEK.
Corrective Action:
BRAKE PEDAL BECOMES HARD TO STOP AT SLOWER SPEEDS. VACUUM BOOSTER IS NOT WORKING PROPERLY. JUST STARTED THIS WEEK.
Additional Notes:
BRAKE PEDAL BECOMES HARD TO STOP AT SLOWER SPEEDS. VACUUM BOOSTER IS NOT WORKING PROPERLY. JUST STARTED THIS WEEK.
Mfg Campaign: 11296974
Recall Date: Jan 3, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury