Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
327 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING 5 MPH, THE VEHICLE SHOOK WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT ANTELOPE VALLEY CHEVROLET (LOCATED AT 1160 MOTOR LN, LANCASTER, CA 93534, (877) 385-0885) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND FILED CLAIM NUMBER: [XXX]. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. *LN *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING 5 MPH, THE VEHICLE SHOOK WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT ANTELOPE VALLEY CHEVROLET (LOCATED AT 1160 MOTOR LN, LANCASTER, CA 93534, (877) 385-0885) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND FILED CLAIM NUMBER: [XXX]. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. *LN *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING 5 MPH, THE VEHICLE SHOOK WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT ANTELOPE VALLEY CHEVROLET (LOCATED AT 1160 MOTOR LN, LANCASTER, CA 93534, (877) 385-0885) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND FILED CLAIM NUMBER: [XXX]. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. *LN *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11289719
Recall Date: Dec 17, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
VERY POOR COATING ON FRAME. COATING PEELS AND FLAKES OFF, EVEN ON A LIGHTLY USED VEHICLE. AFTER COATING PEELS OFF THE FRAME AND COMPONENTS BEGINS TO RUST.
Corrective Action:
VERY POOR COATING ON FRAME. COATING PEELS AND FLAKES OFF, EVEN ON A LIGHTLY USED VEHICLE. AFTER COATING PEELS OFF THE FRAME AND COMPONENTS BEGINS TO RUST.
Additional Notes:
VERY POOR COATING ON FRAME. COATING PEELS AND FLAKES OFF, EVEN ON A LIGHTLY USED VEHICLE. AFTER COATING PEELS OFF THE FRAME AND COMPONENTS BEGINS TO RUST.
Mfg Campaign: 11289293
Recall Date: Dec 16, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON TWO SEPARATE OCCASIONS I HAVE LOST CONTROL OF THE VEHICLE. THE FIRST TIME I WAS TURNING AND THOUGHT MAYBE I HIT A SLICK SPOT ON THE ROAD BUT THE SAME THING DID NOT HAPPEN TO OTHER CARS. THE SECOND TIME I WAS DRIVING STRAIGHT ON A SECONDARY ROAD AND OUT OF NOWHERE THE CAR STARTED SLIDING LIKE IT WAS ON ICE BUT THE BRAKES AND STEERING WERE NON FUNCTIONAL. I COULD TURN THE WHEEL AND PRESS THE BRAKES BUT NOTHING HAPPENED. THERE WAS NO INDICATION THAT THERE WERE ANY ISSUES WITH THE CAR, NO ALARMS OR MESSAGES CAME UP BEFORE, DURING, OR AFTER THE INCIDENTS. I WAS VERY LUCKY IN BOTH INSTANCES IN THAT THERE WERE NO ONCOMING CARS. THIS HAS BEEN EXTREMELY TERRIFYING AND I REFUSE TO DRIVE THE CAR ANYMORE. HEAVEN FORBID MY CHILDREN OR ANYONE ELSE HAD BEEN IN THE CAR.
Corrective Action:
ON TWO SEPARATE OCCASIONS I HAVE LOST CONTROL OF THE VEHICLE. THE FIRST TIME I WAS TURNING AND THOUGHT MAYBE I HIT A SLICK SPOT ON THE ROAD BUT THE SAME THING DID NOT HAPPEN TO OTHER CARS. THE SECOND TIME I WAS DRIVING STRAIGHT ON A SECONDARY ROAD AND OUT OF NOWHERE THE CAR STARTED SLIDING LIKE IT WAS ON ICE BUT THE BRAKES AND STEERING WERE NON FUNCTIONAL. I COULD TURN THE WHEEL AND PRESS THE BRAKES BUT NOTHING HAPPENED. THERE WAS NO INDICATION THAT THERE WERE ANY ISSUES WITH THE CAR, NO ALARMS OR MESSAGES CAME UP BEFORE, DURING, OR AFTER THE INCIDENTS. I WAS VERY LUCKY IN BOTH INSTANCES IN THAT THERE WERE NO ONCOMING CARS. THIS HAS BEEN EXTREMELY TERRIFYING AND I REFUSE TO DRIVE THE CAR ANYMORE. HEAVEN FORBID MY CHILDREN OR ANYONE ELSE HAD BEEN IN THE CAR.
Additional Notes:
ON TWO SEPARATE OCCASIONS I HAVE LOST CONTROL OF THE VEHICLE. THE FIRST TIME I WAS TURNING AND THOUGHT MAYBE I HIT A SLICK SPOT ON THE ROAD BUT THE SAME THING DID NOT HAPPEN TO OTHER CARS. THE SECOND TIME I WAS DRIVING STRAIGHT ON A SECONDARY ROAD AND OUT OF NOWHERE THE CAR STARTED SLIDING LIKE IT WAS ON ICE BUT THE BRAKES AND STEERING WERE NON FUNCTIONAL. I COULD TURN THE WHEEL AND PRESS THE BRAKES BUT NOTHING HAPPENED. THERE WAS NO INDICATION THAT THERE WERE ANY ISSUES WITH THE CAR, NO ALARMS OR MESSAGES CAME UP BEFORE, DURING, OR AFTER THE INCIDENTS. I WAS VERY LUCKY IN BOTH INSTANCES IN THAT THERE WERE NO ONCOMING CARS. THIS HAS BEEN EXTREMELY TERRIFYING AND I REFUSE TO DRIVE THE CAR ANYMORE. HEAVEN FORBID MY CHILDREN OR ANYONE ELSE HAD BEEN IN THE CAR.
Mfg Campaign: 11286808
Recall Date: Dec 4, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
ON TWO SEPARATE OCCASIONS I HAVE LOST CONTROL OF THE VEHICLE. THE FIRST TIME I WAS TURNING AND THOUGHT MAYBE I HIT A SLICK SPOT ON THE ROAD BUT THE SAME THING DID NOT HAPPEN TO OTHER CARS. THE SECOND TIME I WAS DRIVING STRAIGHT ON A SECONDARY ROAD AND OUT OF NOWHERE THE CAR STARTED SLIDING LIKE IT WAS ON ICE BUT THE BRAKES AND STEERING WERE NON FUNCTIONAL. I COULD TURN THE WHEEL AND PRESS THE BRAKES BUT NOTHING HAPPENED. THERE WAS NO INDICATION THAT THERE WERE ANY ISSUES WITH THE CAR, NO ALARMS OR MESSAGES CAME UP BEFORE, DURING, OR AFTER THE INCIDENTS. I WAS VERY LUCKY IN BOTH INSTANCES IN THAT THERE WERE NO ONCOMING CARS. THIS HAS BEEN EXTREMELY TERRIFYING AND I REFUSE TO DRIVE THE CAR ANYMORE. HEAVEN FORBID MY CHILDREN OR ANYONE ELSE HAD BEEN IN THE CAR.
Corrective Action:
ON TWO SEPARATE OCCASIONS I HAVE LOST CONTROL OF THE VEHICLE. THE FIRST TIME I WAS TURNING AND THOUGHT MAYBE I HIT A SLICK SPOT ON THE ROAD BUT THE SAME THING DID NOT HAPPEN TO OTHER CARS. THE SECOND TIME I WAS DRIVING STRAIGHT ON A SECONDARY ROAD AND OUT OF NOWHERE THE CAR STARTED SLIDING LIKE IT WAS ON ICE BUT THE BRAKES AND STEERING WERE NON FUNCTIONAL. I COULD TURN THE WHEEL AND PRESS THE BRAKES BUT NOTHING HAPPENED. THERE WAS NO INDICATION THAT THERE WERE ANY ISSUES WITH THE CAR, NO ALARMS OR MESSAGES CAME UP BEFORE, DURING, OR AFTER THE INCIDENTS. I WAS VERY LUCKY IN BOTH INSTANCES IN THAT THERE WERE NO ONCOMING CARS. THIS HAS BEEN EXTREMELY TERRIFYING AND I REFUSE TO DRIVE THE CAR ANYMORE. HEAVEN FORBID MY CHILDREN OR ANYONE ELSE HAD BEEN IN THE CAR.
Additional Notes:
ON TWO SEPARATE OCCASIONS I HAVE LOST CONTROL OF THE VEHICLE. THE FIRST TIME I WAS TURNING AND THOUGHT MAYBE I HIT A SLICK SPOT ON THE ROAD BUT THE SAME THING DID NOT HAPPEN TO OTHER CARS. THE SECOND TIME I WAS DRIVING STRAIGHT ON A SECONDARY ROAD AND OUT OF NOWHERE THE CAR STARTED SLIDING LIKE IT WAS ON ICE BUT THE BRAKES AND STEERING WERE NON FUNCTIONAL. I COULD TURN THE WHEEL AND PRESS THE BRAKES BUT NOTHING HAPPENED. THERE WAS NO INDICATION THAT THERE WERE ANY ISSUES WITH THE CAR, NO ALARMS OR MESSAGES CAME UP BEFORE, DURING, OR AFTER THE INCIDENTS. I WAS VERY LUCKY IN BOTH INSTANCES IN THAT THERE WERE NO ONCOMING CARS. THIS HAS BEEN EXTREMELY TERRIFYING AND I REFUSE TO DRIVE THE CAR ANYMORE. HEAVEN FORBID MY CHILDREN OR ANYONE ELSE HAD BEEN IN THE CAR.
Mfg Campaign: 11286808
Recall Date: Dec 4, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
JUST RECENTLY GOT MY BRAKES RE-PROGRAMMED AND IMMEDIATELY THEY CONTINUED NOT TO FUNCTION CORRECTLY. THE WARNING LIGHTS DON'T COME ON BUT THEY STILL DO NOT STOP IN TIME. IN A PARKING LOT I COULD NOT STOP AND HIT A SIGN IN FRONT OF THE PARKING SPACE. WILL CHEVROLET FIX THE DAMAGE CAUSED BY MY CAR. ALSO NOTED IN A DRIVE-THROUGH CANNOT GET STOPPED IN TIME WHEN TRYING TO FOLLOW CARS. AND IT BACKING DOWN A HILL AT SLOWER SPEEDS CAR WILL NOT STOP. BRAKES JUST SHAKE WHEN YOU TRY TO PUSH THEM. THINKING OF GETTING AN ATTORNEY BECAUSE I NEED SOMEONE TO FIX MY CAR NOW
Corrective Action:
JUST RECENTLY GOT MY BRAKES RE-PROGRAMMED AND IMMEDIATELY THEY CONTINUED NOT TO FUNCTION CORRECTLY. THE WARNING LIGHTS DON'T COME ON BUT THEY STILL DO NOT STOP IN TIME. IN A PARKING LOT I COULD NOT STOP AND HIT A SIGN IN FRONT OF THE PARKING SPACE. WILL CHEVROLET FIX THE DAMAGE CAUSED BY MY CAR. ALSO NOTED IN A DRIVE-THROUGH CANNOT GET STOPPED IN TIME WHEN TRYING TO FOLLOW CARS. AND IT BACKING DOWN A HILL AT SLOWER SPEEDS CAR WILL NOT STOP. BRAKES JUST SHAKE WHEN YOU TRY TO PUSH THEM. THINKING OF GETTING AN ATTORNEY BECAUSE I NEED SOMEONE TO FIX MY CAR NOW
Additional Notes:
JUST RECENTLY GOT MY BRAKES RE-PROGRAMMED AND IMMEDIATELY THEY CONTINUED NOT TO FUNCTION CORRECTLY. THE WARNING LIGHTS DON'T COME ON BUT THEY STILL DO NOT STOP IN TIME. IN A PARKING LOT I COULD NOT STOP AND HIT A SIGN IN FRONT OF THE PARKING SPACE. WILL CHEVROLET FIX THE DAMAGE CAUSED BY MY CAR. ALSO NOTED IN A DRIVE-THROUGH CANNOT GET STOPPED IN TIME WHEN TRYING TO FOLLOW CARS. AND IT BACKING DOWN A HILL AT SLOWER SPEEDS CAR WILL NOT STOP. BRAKES JUST SHAKE WHEN YOU TRY TO PUSH THEM. THINKING OF GETTING AN ATTORNEY BECAUSE I NEED SOMEONE TO FIX MY CAR NOW
Mfg Campaign: 11287007
Recall Date: Dec 4, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SINCE I HAVE BOUGHT THIS VEHICLE IN 2016 I HAVE HAD NOTHING BUT CONTINUOUS PROBLEMS WITH IT. 1.2016 TAHOE W/ 96,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD. TOOK IT TO THE DEALER, THE MAGNETIC RIDE CONTROL SHOCKS AND STRUTS FAILED AND ARE FULLY EXTENDED. COST TO REPAIR OVER $3,000 FOR 4 SHOCKS/STRUTS. 2. MY FUEL INJECTION IS HORRIBLE AND HAS CAUSED ME TO LOSE MPG ON MY MILEAGE. IT HESITATES ON ACCELERATION AND WHEN IT SET ON CRUISE - BASICALLY ALL THE TIME LIKE ITS CHUGGING CONSTANTLY. 3. MY BRAKES HAVE BEEN RECALLED AND THE PRESSURE IS NOT CONSISTENT ON THE,. ALL OF THIS BEFORE I EVEN HIT 100,000 MILES. I PAID $74K FOR THIS VEHICLE IN 2016 AND I HAVE HAD TO PUT LITERALLY ~$8K IN VEHICLE MAINTENANCE IN IT SINCE. VERY VERY DISAPPOINTED!!
Corrective Action:
SINCE I HAVE BOUGHT THIS VEHICLE IN 2016 I HAVE HAD NOTHING BUT CONTINUOUS PROBLEMS WITH IT. 1.2016 TAHOE W/ 96,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD. TOOK IT TO THE DEALER, THE MAGNETIC RIDE CONTROL SHOCKS AND STRUTS FAILED AND ARE FULLY EXTENDED. COST TO REPAIR OVER $3,000 FOR 4 SHOCKS/STRUTS. 2. MY FUEL INJECTION IS HORRIBLE AND HAS CAUSED ME TO LOSE MPG ON MY MILEAGE. IT HESITATES ON ACCELERATION AND WHEN IT SET ON CRUISE - BASICALLY ALL THE TIME LIKE ITS CHUGGING CONSTANTLY. 3. MY BRAKES HAVE BEEN RECALLED AND THE PRESSURE IS NOT CONSISTENT ON THE,. ALL OF THIS BEFORE I EVEN HIT 100,000 MILES. I PAID $74K FOR THIS VEHICLE IN 2016 AND I HAVE HAD TO PUT LITERALLY ~$8K IN VEHICLE MAINTENANCE IN IT SINCE. VERY VERY DISAPPOINTED!!
Additional Notes:
SINCE I HAVE BOUGHT THIS VEHICLE IN 2016 I HAVE HAD NOTHING BUT CONTINUOUS PROBLEMS WITH IT. 1.2016 TAHOE W/ 96,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD. TOOK IT TO THE DEALER, THE MAGNETIC RIDE CONTROL SHOCKS AND STRUTS FAILED AND ARE FULLY EXTENDED. COST TO REPAIR OVER $3,000 FOR 4 SHOCKS/STRUTS. 2. MY FUEL INJECTION IS HORRIBLE AND HAS CAUSED ME TO LOSE MPG ON MY MILEAGE. IT HESITATES ON ACCELERATION AND WHEN IT SET ON CRUISE - BASICALLY ALL THE TIME LIKE ITS CHUGGING CONSTANTLY. 3. MY BRAKES HAVE BEEN RECALLED AND THE PRESSURE IS NOT CONSISTENT ON THE,. ALL OF THIS BEFORE I EVEN HIT 100,000 MILES. I PAID $74K FOR THIS VEHICLE IN 2016 AND I HAVE HAD TO PUT LITERALLY ~$8K IN VEHICLE MAINTENANCE IN IT SINCE. VERY VERY DISAPPOINTED!!
Mfg Campaign: 11281704
Recall Date: Nov 22, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SINCE I HAVE BOUGHT THIS VEHICLE IN 2016 I HAVE HAD NOTHING BUT CONTINUOUS PROBLEMS WITH IT. 1.2016 TAHOE W/ 96,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD. TOOK IT TO THE DEALER, THE MAGNETIC RIDE CONTROL SHOCKS AND STRUTS FAILED AND ARE FULLY EXTENDED. COST TO REPAIR OVER $3,000 FOR 4 SHOCKS/STRUTS. 2. MY FUEL INJECTION IS HORRIBLE AND HAS CAUSED ME TO LOSE MPG ON MY MILEAGE. IT HESITATES ON ACCELERATION AND WHEN IT SET ON CRUISE - BASICALLY ALL THE TIME LIKE ITS CHUGGING CONSTANTLY. 3. MY BRAKES HAVE BEEN RECALLED AND THE PRESSURE IS NOT CONSISTENT ON THE,. ALL OF THIS BEFORE I EVEN HIT 100,000 MILES. I PAID $74K FOR THIS VEHICLE IN 2016 AND I HAVE HAD TO PUT LITERALLY ~$8K IN VEHICLE MAINTENANCE IN IT SINCE. VERY VERY DISAPPOINTED!!
Corrective Action:
SINCE I HAVE BOUGHT THIS VEHICLE IN 2016 I HAVE HAD NOTHING BUT CONTINUOUS PROBLEMS WITH IT. 1.2016 TAHOE W/ 96,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD. TOOK IT TO THE DEALER, THE MAGNETIC RIDE CONTROL SHOCKS AND STRUTS FAILED AND ARE FULLY EXTENDED. COST TO REPAIR OVER $3,000 FOR 4 SHOCKS/STRUTS. 2. MY FUEL INJECTION IS HORRIBLE AND HAS CAUSED ME TO LOSE MPG ON MY MILEAGE. IT HESITATES ON ACCELERATION AND WHEN IT SET ON CRUISE - BASICALLY ALL THE TIME LIKE ITS CHUGGING CONSTANTLY. 3. MY BRAKES HAVE BEEN RECALLED AND THE PRESSURE IS NOT CONSISTENT ON THE,. ALL OF THIS BEFORE I EVEN HIT 100,000 MILES. I PAID $74K FOR THIS VEHICLE IN 2016 AND I HAVE HAD TO PUT LITERALLY ~$8K IN VEHICLE MAINTENANCE IN IT SINCE. VERY VERY DISAPPOINTED!!
Additional Notes:
SINCE I HAVE BOUGHT THIS VEHICLE IN 2016 I HAVE HAD NOTHING BUT CONTINUOUS PROBLEMS WITH IT. 1.2016 TAHOE W/ 96,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD. TOOK IT TO THE DEALER, THE MAGNETIC RIDE CONTROL SHOCKS AND STRUTS FAILED AND ARE FULLY EXTENDED. COST TO REPAIR OVER $3,000 FOR 4 SHOCKS/STRUTS. 2. MY FUEL INJECTION IS HORRIBLE AND HAS CAUSED ME TO LOSE MPG ON MY MILEAGE. IT HESITATES ON ACCELERATION AND WHEN IT SET ON CRUISE - BASICALLY ALL THE TIME LIKE ITS CHUGGING CONSTANTLY. 3. MY BRAKES HAVE BEEN RECALLED AND THE PRESSURE IS NOT CONSISTENT ON THE,. ALL OF THIS BEFORE I EVEN HIT 100,000 MILES. I PAID $74K FOR THIS VEHICLE IN 2016 AND I HAVE HAD TO PUT LITERALLY ~$8K IN VEHICLE MAINTENANCE IN IT SINCE. VERY VERY DISAPPOINTED!!
Mfg Campaign: 11281704
Recall Date: Nov 22, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
SINCE I HAVE BOUGHT THIS VEHICLE IN 2016 I HAVE HAD NOTHING BUT CONTINUOUS PROBLEMS WITH IT. 1.2016 TAHOE W/ 96,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD. TOOK IT TO THE DEALER, THE MAGNETIC RIDE CONTROL SHOCKS AND STRUTS FAILED AND ARE FULLY EXTENDED. COST TO REPAIR OVER $3,000 FOR 4 SHOCKS/STRUTS. 2. MY FUEL INJECTION IS HORRIBLE AND HAS CAUSED ME TO LOSE MPG ON MY MILEAGE. IT HESITATES ON ACCELERATION AND WHEN IT SET ON CRUISE - BASICALLY ALL THE TIME LIKE ITS CHUGGING CONSTANTLY. 3. MY BRAKES HAVE BEEN RECALLED AND THE PRESSURE IS NOT CONSISTENT ON THE,. ALL OF THIS BEFORE I EVEN HIT 100,000 MILES. I PAID $74K FOR THIS VEHICLE IN 2016 AND I HAVE HAD TO PUT LITERALLY ~$8K IN VEHICLE MAINTENANCE IN IT SINCE. VERY VERY DISAPPOINTED!!
Corrective Action:
SINCE I HAVE BOUGHT THIS VEHICLE IN 2016 I HAVE HAD NOTHING BUT CONTINUOUS PROBLEMS WITH IT. 1.2016 TAHOE W/ 96,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD. TOOK IT TO THE DEALER, THE MAGNETIC RIDE CONTROL SHOCKS AND STRUTS FAILED AND ARE FULLY EXTENDED. COST TO REPAIR OVER $3,000 FOR 4 SHOCKS/STRUTS. 2. MY FUEL INJECTION IS HORRIBLE AND HAS CAUSED ME TO LOSE MPG ON MY MILEAGE. IT HESITATES ON ACCELERATION AND WHEN IT SET ON CRUISE - BASICALLY ALL THE TIME LIKE ITS CHUGGING CONSTANTLY. 3. MY BRAKES HAVE BEEN RECALLED AND THE PRESSURE IS NOT CONSISTENT ON THE,. ALL OF THIS BEFORE I EVEN HIT 100,000 MILES. I PAID $74K FOR THIS VEHICLE IN 2016 AND I HAVE HAD TO PUT LITERALLY ~$8K IN VEHICLE MAINTENANCE IN IT SINCE. VERY VERY DISAPPOINTED!!
Additional Notes:
SINCE I HAVE BOUGHT THIS VEHICLE IN 2016 I HAVE HAD NOTHING BUT CONTINUOUS PROBLEMS WITH IT. 1.2016 TAHOE W/ 96,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD. TOOK IT TO THE DEALER, THE MAGNETIC RIDE CONTROL SHOCKS AND STRUTS FAILED AND ARE FULLY EXTENDED. COST TO REPAIR OVER $3,000 FOR 4 SHOCKS/STRUTS. 2. MY FUEL INJECTION IS HORRIBLE AND HAS CAUSED ME TO LOSE MPG ON MY MILEAGE. IT HESITATES ON ACCELERATION AND WHEN IT SET ON CRUISE - BASICALLY ALL THE TIME LIKE ITS CHUGGING CONSTANTLY. 3. MY BRAKES HAVE BEEN RECALLED AND THE PRESSURE IS NOT CONSISTENT ON THE,. ALL OF THIS BEFORE I EVEN HIT 100,000 MILES. I PAID $74K FOR THIS VEHICLE IN 2016 AND I HAVE HAD TO PUT LITERALLY ~$8K IN VEHICLE MAINTENANCE IN IT SINCE. VERY VERY DISAPPOINTED!!
Mfg Campaign: 11281704
Recall Date: Nov 22, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I AM A POLICE FLEET MANAGER THAT HAS AN ALL CHEVY TAHOE FLEET. IN OCTOBER 2019, I RECEIVED NOTIFICATION FOR CHEVY RECALL N192268490 AND EVERY VEHICLE IN THE FLEET WAS TAKEN IN FOR THE RECALL. THE RECALL WAS TO REPROGRAM THE BRAKES, SO BRAKING WOULD STILL BE POSSIBLE EVEN IF THE BRAKE BOOSTER FAILED. HOWEVER, THE RECALL DID NOT ADDRESS THE ROOT OF THE PROBLEM, WHICH IS A FAULTY SECONDARY HYDRAULIC BRAKE ASSIST VACUUM PUMP. I WAS AWARE OF THIS PROBLEM BECAUSE I HAD TWO TAHOES ALREADY HAVE A VACUUM BOOSTER FAILURE, WHICH RESULTED IN AN EXTREMELY HARD BRAKE PEDAL WHICH WOULD NOT STOP THE VEHICLE. THE PROBLEM ARISES DURING SLOW SPEED BRAKING, SUCH AS PARKING LOTS OR SLOW SPEED PATROL. LESS THAN A WEEK AFTER TAKING THE VEHICLES TO CHEVY FOR THE RECALL, AN OFFICER WAS MANEUVERING SLOWLY IN A PARKING LOT. THE VEHICLE EXPERIENCED AN EXTREMELY HARD BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE OFFICER WAS ABLE TO TURN THE VEHICLE, BARELY AVOIDING A COLLISION. OBVIOUSLY, GM'S BAND-AID RECALL DOES NOT FIX OR EVEN OVERRIDE THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP, WHERE THE SERVICE PROVIDERS AGREED THE RECALL WAS A PLACEBO AND THERE IS AN ISSUE WITH THE VACUUM BOOSTER. AS PER A RECENT LETTER FROM GM, THEY HAVE GIVEN AN EXTENDED WARRANTY ON THE VACUUM PUMP, FOR FREE REPLACEMENT. SO, OBVIOUSLY THEY KNOW THERE IS A PROBLEM. THE LIABILITY PLACED ON MUNICIPALITIES, WHO HAVE NO OTHER CHOICE BUT TO USE THEIR FLEET VEHICLES WITH KNOWN BRAKING ISSUES, IS AN UNFAIR BURDEN AND RISK. GM NEEDS TO RECALL AND REPLACE THE VACUUM BOOSTERS! *JS
Corrective Action:
I AM A POLICE FLEET MANAGER THAT HAS AN ALL CHEVY TAHOE FLEET. IN OCTOBER 2019, I RECEIVED NOTIFICATION FOR CHEVY RECALL N192268490 AND EVERY VEHICLE IN THE FLEET WAS TAKEN IN FOR THE RECALL. THE RECALL WAS TO REPROGRAM THE BRAKES, SO BRAKING WOULD STILL BE POSSIBLE EVEN IF THE BRAKE BOOSTER FAILED. HOWEVER, THE RECALL DID NOT ADDRESS THE ROOT OF THE PROBLEM, WHICH IS A FAULTY SECONDARY HYDRAULIC BRAKE ASSIST VACUUM PUMP. I WAS AWARE OF THIS PROBLEM BECAUSE I HAD TWO TAHOES ALREADY HAVE A VACUUM BOOSTER FAILURE, WHICH RESULTED IN AN EXTREMELY HARD BRAKE PEDAL WHICH WOULD NOT STOP THE VEHICLE. THE PROBLEM ARISES DURING SLOW SPEED BRAKING, SUCH AS PARKING LOTS OR SLOW SPEED PATROL. LESS THAN A WEEK AFTER TAKING THE VEHICLES TO CHEVY FOR THE RECALL, AN OFFICER WAS MANEUVERING SLOWLY IN A PARKING LOT. THE VEHICLE EXPERIENCED AN EXTREMELY HARD BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE OFFICER WAS ABLE TO TURN THE VEHICLE, BARELY AVOIDING A COLLISION. OBVIOUSLY, GM'S BAND-AID RECALL DOES NOT FIX OR EVEN OVERRIDE THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP, WHERE THE SERVICE PROVIDERS AGREED THE RECALL WAS A PLACEBO AND THERE IS AN ISSUE WITH THE VACUUM BOOSTER. AS PER A RECENT LETTER FROM GM, THEY HAVE GIVEN AN EXTENDED WARRANTY ON THE VACUUM PUMP, FOR FREE REPLACEMENT. SO, OBVIOUSLY THEY KNOW THERE IS A PROBLEM. THE LIABILITY PLACED ON MUNICIPALITIES, WHO HAVE NO OTHER CHOICE BUT TO USE THEIR FLEET VEHICLES WITH KNOWN BRAKING ISSUES, IS AN UNFAIR BURDEN AND RISK. GM NEEDS TO RECALL AND REPLACE THE VACUUM BOOSTERS! *JS
Additional Notes:
I AM A POLICE FLEET MANAGER THAT HAS AN ALL CHEVY TAHOE FLEET. IN OCTOBER 2019, I RECEIVED NOTIFICATION FOR CHEVY RECALL N192268490 AND EVERY VEHICLE IN THE FLEET WAS TAKEN IN FOR THE RECALL. THE RECALL WAS TO REPROGRAM THE BRAKES, SO BRAKING WOULD STILL BE POSSIBLE EVEN IF THE BRAKE BOOSTER FAILED. HOWEVER, THE RECALL DID NOT ADDRESS THE ROOT OF THE PROBLEM, WHICH IS A FAULTY SECONDARY HYDRAULIC BRAKE ASSIST VACUUM PUMP. I WAS AWARE OF THIS PROBLEM BECAUSE I HAD TWO TAHOES ALREADY HAVE A VACUUM BOOSTER FAILURE, WHICH RESULTED IN AN EXTREMELY HARD BRAKE PEDAL WHICH WOULD NOT STOP THE VEHICLE. THE PROBLEM ARISES DURING SLOW SPEED BRAKING, SUCH AS PARKING LOTS OR SLOW SPEED PATROL. LESS THAN A WEEK AFTER TAKING THE VEHICLES TO CHEVY FOR THE RECALL, AN OFFICER WAS MANEUVERING SLOWLY IN A PARKING LOT. THE VEHICLE EXPERIENCED AN EXTREMELY HARD BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE OFFICER WAS ABLE TO TURN THE VEHICLE, BARELY AVOIDING A COLLISION. OBVIOUSLY, GM'S BAND-AID RECALL DOES NOT FIX OR EVEN OVERRIDE THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP, WHERE THE SERVICE PROVIDERS AGREED THE RECALL WAS A PLACEBO AND THERE IS AN ISSUE WITH THE VACUUM BOOSTER. AS PER A RECENT LETTER FROM GM, THEY HAVE GIVEN AN EXTENDED WARRANTY ON THE VACUUM PUMP, FOR FREE REPLACEMENT. SO, OBVIOUSLY THEY KNOW THERE IS A PROBLEM. THE LIABILITY PLACED ON MUNICIPALITIES, WHO HAVE NO OTHER CHOICE BUT TO USE THEIR FLEET VEHICLES WITH KNOWN BRAKING ISSUES, IS AN UNFAIR BURDEN AND RISK. GM NEEDS TO RECALL AND REPLACE THE VACUUM BOOSTERS! *JS
Mfg Campaign: 11281570
Recall Date: Nov 21, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
IN MAY 2018, OUR UPPER CONTROL ARM ASSEMBLIES WERE LOOSE AND MAKING NOISES WHEN DRIVING OVER BUMPS. WE TOOK THE CAR TO LES SCHWAB AND THEY FOUND FAILURE OF BOTH FRONT CONTROL ARMS. THE UPPER AND LOWER BALL JOINTS WERE LOOSE AS WELL BEYOND WHAT WOULD BE EXPECTED. THEY REQUIRED USE OF OUR EXTENDED WARRANTY TO REPAIR THE DEFECTS.
Corrective Action:
IN MAY 2018, OUR UPPER CONTROL ARM ASSEMBLIES WERE LOOSE AND MAKING NOISES WHEN DRIVING OVER BUMPS. WE TOOK THE CAR TO LES SCHWAB AND THEY FOUND FAILURE OF BOTH FRONT CONTROL ARMS. THE UPPER AND LOWER BALL JOINTS WERE LOOSE AS WELL BEYOND WHAT WOULD BE EXPECTED. THEY REQUIRED USE OF OUR EXTENDED WARRANTY TO REPAIR THE DEFECTS.
Additional Notes:
IN MAY 2018, OUR UPPER CONTROL ARM ASSEMBLIES WERE LOOSE AND MAKING NOISES WHEN DRIVING OVER BUMPS. WE TOOK THE CAR TO LES SCHWAB AND THEY FOUND FAILURE OF BOTH FRONT CONTROL ARMS. THE UPPER AND LOWER BALL JOINTS WERE LOOSE AS WELL BEYOND WHAT WOULD BE EXPECTED. THEY REQUIRED USE OF OUR EXTENDED WARRANTY TO REPAIR THE DEFECTS.
Mfg Campaign: 11279721
Recall Date: Nov 13, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE VEHICLE WAS CURRENTLY AT RAY CHEVROLET (39 N US-12, FOX LAKE, IL 60020, (847) 587-3300) WHERE THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE VEHICLE WAS CURRENTLY AT RAY CHEVROLET (39 N US-12, FOX LAKE, IL 60020, (847) 587-3300) WHERE THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE VEHICLE WAS CURRENTLY AT RAY CHEVROLET (39 N US-12, FOX LAKE, IL 60020, (847) 587-3300) WHERE THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11279787
Recall Date: Nov 13, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE VEHICLE WAS CURRENTLY AT RAY CHEVROLET (39 N US-12, FOX LAKE, IL 60020, (847) 587-3300) WHERE THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE VEHICLE WAS CURRENTLY AT RAY CHEVROLET (39 N US-12, FOX LAKE, IL 60020, (847) 587-3300) WHERE THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE VEHICLE WAS CURRENTLY AT RAY CHEVROLET (39 N US-12, FOX LAKE, IL 60020, (847) 587-3300) WHERE THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11279787
Recall Date: Nov 13, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
HELLO MY TAHOE WAS IN A CHEVROLET DEALER ON OCTOBER 25 BECAUSE OF A BRAKE RECALL, THE TRUCK WAS 'FIXED' THAT SAME DAY. THE ONLY THING IS THAT MY TRUCK WON'T START ANYMORE SINCE THEN. I HAD MY TRUCK PARKED IN A GARAGE SINCE THE DAY WE GOT HOME FROM THE DEALER AND TODAY 11/13/19 WHEN I GET TO TURN IT ON IT JUST WON'T START. ALSO MY HUSBAND HAD A CAR ACCIDENT DUE TO THE BRAKES NOT WORKING IN APRIL OF THIS YEAR BEFORE WE KNEW THE TRUCK WAS ON RECALL. HE WAS IN A CITY STREET AND HE TRIED TO BRAKE BECAUSE THE CAR IN FRONT OF HIS WAS MAKING A STOP THE BRAKES JUST DIDN'T WORK, HE TRIED TO AVOID THE CAR BY TURNING TO HIS LEFT BUT THE FRONT SIDE OUR TRUCK HIT THE BACK OF THE CAR. I HAVE ALL THE INFORMATION OF THE INSURANCE WHEN THE ACCIDENT HAPPENED. THANK YOU HOPE TO HEAR FROM YOU SOON.
Corrective Action:
HELLO MY TAHOE WAS IN A CHEVROLET DEALER ON OCTOBER 25 BECAUSE OF A BRAKE RECALL, THE TRUCK WAS 'FIXED' THAT SAME DAY. THE ONLY THING IS THAT MY TRUCK WON'T START ANYMORE SINCE THEN. I HAD MY TRUCK PARKED IN A GARAGE SINCE THE DAY WE GOT HOME FROM THE DEALER AND TODAY 11/13/19 WHEN I GET TO TURN IT ON IT JUST WON'T START. ALSO MY HUSBAND HAD A CAR ACCIDENT DUE TO THE BRAKES NOT WORKING IN APRIL OF THIS YEAR BEFORE WE KNEW THE TRUCK WAS ON RECALL. HE WAS IN A CITY STREET AND HE TRIED TO BRAKE BECAUSE THE CAR IN FRONT OF HIS WAS MAKING A STOP THE BRAKES JUST DIDN'T WORK, HE TRIED TO AVOID THE CAR BY TURNING TO HIS LEFT BUT THE FRONT SIDE OUR TRUCK HIT THE BACK OF THE CAR. I HAVE ALL THE INFORMATION OF THE INSURANCE WHEN THE ACCIDENT HAPPENED. THANK YOU HOPE TO HEAR FROM YOU SOON.
Additional Notes:
HELLO MY TAHOE WAS IN A CHEVROLET DEALER ON OCTOBER 25 BECAUSE OF A BRAKE RECALL, THE TRUCK WAS 'FIXED' THAT SAME DAY. THE ONLY THING IS THAT MY TRUCK WON'T START ANYMORE SINCE THEN. I HAD MY TRUCK PARKED IN A GARAGE SINCE THE DAY WE GOT HOME FROM THE DEALER AND TODAY 11/13/19 WHEN I GET TO TURN IT ON IT JUST WON'T START. ALSO MY HUSBAND HAD A CAR ACCIDENT DUE TO THE BRAKES NOT WORKING IN APRIL OF THIS YEAR BEFORE WE KNEW THE TRUCK WAS ON RECALL. HE WAS IN A CITY STREET AND HE TRIED TO BRAKE BECAUSE THE CAR IN FRONT OF HIS WAS MAKING A STOP THE BRAKES JUST DIDN'T WORK, HE TRIED TO AVOID THE CAR BY TURNING TO HIS LEFT BUT THE FRONT SIDE OUR TRUCK HIT THE BACK OF THE CAR. I HAVE ALL THE INFORMATION OF THE INSURANCE WHEN THE ACCIDENT HAPPENED. THANK YOU HOPE TO HEAR FROM YOU SOON.
Mfg Campaign: 11279855
Recall Date: Nov 13, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CHEVROLET OF LOWELL (831 ROGERS ST, LOWELL, MA 01852,(978) 458-2526), BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CHEVROLET OF LOWELL (831 ROGERS ST, LOWELL, MA 01852,(978) 458-2526), BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CHEVROLET OF LOWELL (831 ROGERS ST, LOWELL, MA 01852,(978) 458-2526), BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mfg Campaign: 11279852
Recall Date: Nov 13, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CHEVROLET OF LOWELL (831 ROGERS ST, LOWELL, MA 01852,(978) 458-2526), BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CHEVROLET OF LOWELL (831 ROGERS ST, LOWELL, MA 01852,(978) 458-2526), BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CHEVROLET OF LOWELL (831 ROGERS ST, LOWELL, MA 01852,(978) 458-2526), BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mfg Campaign: 11279852
Recall Date: Nov 13, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I HAVE A 2016 CHEVY TAHOE WITH 33,000 MILES ON IT AND THE PAINT ON THE HOOD AND ROOF AND THE SIDES OF THE SUV IS CRACKING WITH LINES / SWIRL RUNNING ALL OVER THE OUTSIDE OF THE SUV I BROUGHT IT TO A COUPLE BODY SHOP AND INFORM ME THE TRUCK WAS NOT PAINTED PROPERLY. BECAUSE YOU COULD SEE THE STEEL BODY SHOWING THROUGH THE PAINT
Corrective Action:
I HAVE A 2016 CHEVY TAHOE WITH 33,000 MILES ON IT AND THE PAINT ON THE HOOD AND ROOF AND THE SIDES OF THE SUV IS CRACKING WITH LINES / SWIRL RUNNING ALL OVER THE OUTSIDE OF THE SUV I BROUGHT IT TO A COUPLE BODY SHOP AND INFORM ME THE TRUCK WAS NOT PAINTED PROPERLY. BECAUSE YOU COULD SEE THE STEEL BODY SHOWING THROUGH THE PAINT
Additional Notes:
I HAVE A 2016 CHEVY TAHOE WITH 33,000 MILES ON IT AND THE PAINT ON THE HOOD AND ROOF AND THE SIDES OF THE SUV IS CRACKING WITH LINES / SWIRL RUNNING ALL OVER THE OUTSIDE OF THE SUV I BROUGHT IT TO A COUPLE BODY SHOP AND INFORM ME THE TRUCK WAS NOT PAINTED PROPERLY. BECAUSE YOU COULD SEE THE STEEL BODY SHOWING THROUGH THE PAINT
Mfg Campaign: 11279545
Recall Date: Nov 12, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE VEHICLE IS LEAKING GASOLINE FROM THE TANK. SUSPECT IT IS LEAKING FROM THE FUEL LINE ON TOP OF THE TANK--NO HOLES OR IMPACT ON TANK APPARENT ON THE UNDER SIDE. IN ADDITION, THE VEHICLE IS STILL LEAKING OIL FROM THE DRAIN PAN EVEN AFTER RE-SEALED BY DEALER. THIS IS ALL IN ADDITION TO THE A/C GOING OUT TWICE....AND NEW LIFTERS IN THE ENGINE.
Corrective Action:
THE VEHICLE IS LEAKING GASOLINE FROM THE TANK. SUSPECT IT IS LEAKING FROM THE FUEL LINE ON TOP OF THE TANK--NO HOLES OR IMPACT ON TANK APPARENT ON THE UNDER SIDE. IN ADDITION, THE VEHICLE IS STILL LEAKING OIL FROM THE DRAIN PAN EVEN AFTER RE-SEALED BY DEALER. THIS IS ALL IN ADDITION TO THE A/C GOING OUT TWICE....AND NEW LIFTERS IN THE ENGINE.
Additional Notes:
THE VEHICLE IS LEAKING GASOLINE FROM THE TANK. SUSPECT IT IS LEAKING FROM THE FUEL LINE ON TOP OF THE TANK--NO HOLES OR IMPACT ON TANK APPARENT ON THE UNDER SIDE. IN ADDITION, THE VEHICLE IS STILL LEAKING OIL FROM THE DRAIN PAN EVEN AFTER RE-SEALED BY DEALER. THIS IS ALL IN ADDITION TO THE A/C GOING OUT TWICE....AND NEW LIFTERS IN THE ENGINE.
Mfg Campaign: 11279330
Recall Date: Nov 11, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
WHILE TRAVELING SOUTHBOUND ON A FOUR LANE HIGHWAY AT APPROXIMATELY 65-70MPH (POSTED SPEED LIMIT OF 65) MY 2016 CHEVROLET TAHOE SEEMED TO HAVE NO STEERING, SIMILAR TO HOW A STEERING WHEEL FEELS WHEN VEHICLE IS OFF, AS THE VEHICLE WAS TRAVELING OVER A KNOLL WITH A SLIGHT CURVE TO THE LEFT. THE ACCELERATOR WAS PRESSED TO CHECK TO SEE IF VEHICLE WAS IN FACT STILL RUNNING, WHICH IT WAS, BUT THE STEERING WHEEL WOULD NOT MOVE. THE BRAKES WERE APPLIED AT WHICH TIME THE TAHOE DARTED LEFT INTO THE OTHER LANE WHERE ANOTHER VEHICLE WAS TRAVELING, CAUSING THAT VEHICLE TO HIT THE TAHOE IN THE DRIVERS SIDE BACK DOOR. THE TAHOE THEN CONTINUED BROADSIDE UNTIL IT BROKE FREE OF IMPACT WITH THE OTHER VEHICLE, AND TURNED BACKWARD INTO THE MEDIAN. THE TAHOE TRAVELLED BACKWARDS THRU THE MEDIAN FOR APPROXIMATELY 80FT AT WHICH TIME THE ACCELERATOR WAS PRESSED TO THE FLOOR IN AN ATTEMPT TO KEEP THE TAHOE OUT OF NORTHBOUND TRAFFIC. THE TAHOE CAME OUT OF THE MEDIAN BROADSIDE, BACK INTO THE LEFT LANE & STOPPED. THE STEERING WHEEL NEVER MOVED DURING THIS ACCIDENT. THE STATE TROOPER SUGGESTED THAT THE FRONT WHEELS WERE LOCKED THE ENTIRE TIME BASED ON THE BLACK MARKS IN THE ROAD. ALSO, EVEN WITH A DIRECT SIDE IMPACT BY THE OTHER VEHICLE, THE SIDE AIRBAGS DID NOT DEPLOY.
Corrective Action:
WHILE TRAVELING SOUTHBOUND ON A FOUR LANE HIGHWAY AT APPROXIMATELY 65-70MPH (POSTED SPEED LIMIT OF 65) MY 2016 CHEVROLET TAHOE SEEMED TO HAVE NO STEERING, SIMILAR TO HOW A STEERING WHEEL FEELS WHEN VEHICLE IS OFF, AS THE VEHICLE WAS TRAVELING OVER A KNOLL WITH A SLIGHT CURVE TO THE LEFT. THE ACCELERATOR WAS PRESSED TO CHECK TO SEE IF VEHICLE WAS IN FACT STILL RUNNING, WHICH IT WAS, BUT THE STEERING WHEEL WOULD NOT MOVE. THE BRAKES WERE APPLIED AT WHICH TIME THE TAHOE DARTED LEFT INTO THE OTHER LANE WHERE ANOTHER VEHICLE WAS TRAVELING, CAUSING THAT VEHICLE TO HIT THE TAHOE IN THE DRIVERS SIDE BACK DOOR. THE TAHOE THEN CONTINUED BROADSIDE UNTIL IT BROKE FREE OF IMPACT WITH THE OTHER VEHICLE, AND TURNED BACKWARD INTO THE MEDIAN. THE TAHOE TRAVELLED BACKWARDS THRU THE MEDIAN FOR APPROXIMATELY 80FT AT WHICH TIME THE ACCELERATOR WAS PRESSED TO THE FLOOR IN AN ATTEMPT TO KEEP THE TAHOE OUT OF NORTHBOUND TRAFFIC. THE TAHOE CAME OUT OF THE MEDIAN BROADSIDE, BACK INTO THE LEFT LANE & STOPPED. THE STEERING WHEEL NEVER MOVED DURING THIS ACCIDENT. THE STATE TROOPER SUGGESTED THAT THE FRONT WHEELS WERE LOCKED THE ENTIRE TIME BASED ON THE BLACK MARKS IN THE ROAD. ALSO, EVEN WITH A DIRECT SIDE IMPACT BY THE OTHER VEHICLE, THE SIDE AIRBAGS DID NOT DEPLOY.
Additional Notes:
WHILE TRAVELING SOUTHBOUND ON A FOUR LANE HIGHWAY AT APPROXIMATELY 65-70MPH (POSTED SPEED LIMIT OF 65) MY 2016 CHEVROLET TAHOE SEEMED TO HAVE NO STEERING, SIMILAR TO HOW A STEERING WHEEL FEELS WHEN VEHICLE IS OFF, AS THE VEHICLE WAS TRAVELING OVER A KNOLL WITH A SLIGHT CURVE TO THE LEFT. THE ACCELERATOR WAS PRESSED TO CHECK TO SEE IF VEHICLE WAS IN FACT STILL RUNNING, WHICH IT WAS, BUT THE STEERING WHEEL WOULD NOT MOVE. THE BRAKES WERE APPLIED AT WHICH TIME THE TAHOE DARTED LEFT INTO THE OTHER LANE WHERE ANOTHER VEHICLE WAS TRAVELING, CAUSING THAT VEHICLE TO HIT THE TAHOE IN THE DRIVERS SIDE BACK DOOR. THE TAHOE THEN CONTINUED BROADSIDE UNTIL IT BROKE FREE OF IMPACT WITH THE OTHER VEHICLE, AND TURNED BACKWARD INTO THE MEDIAN. THE TAHOE TRAVELLED BACKWARDS THRU THE MEDIAN FOR APPROXIMATELY 80FT AT WHICH TIME THE ACCELERATOR WAS PRESSED TO THE FLOOR IN AN ATTEMPT TO KEEP THE TAHOE OUT OF NORTHBOUND TRAFFIC. THE TAHOE CAME OUT OF THE MEDIAN BROADSIDE, BACK INTO THE LEFT LANE & STOPPED. THE STEERING WHEEL NEVER MOVED DURING THIS ACCIDENT. THE STATE TROOPER SUGGESTED THAT THE FRONT WHEELS WERE LOCKED THE ENTIRE TIME BASED ON THE BLACK MARKS IN THE ROAD. ALSO, EVEN WITH A DIRECT SIDE IMPACT BY THE OTHER VEHICLE, THE SIDE AIRBAGS DID NOT DEPLOY.
Mfg Campaign: 11279269
Recall Date: Nov 10, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE TRAVELING SOUTHBOUND ON A FOUR LANE HIGHWAY AT APPROXIMATELY 65-70MPH (POSTED SPEED LIMIT OF 65) MY 2016 CHEVROLET TAHOE SEEMED TO HAVE NO STEERING, SIMILAR TO HOW A STEERING WHEEL FEELS WHEN VEHICLE IS OFF, AS THE VEHICLE WAS TRAVELING OVER A KNOLL WITH A SLIGHT CURVE TO THE LEFT. THE ACCELERATOR WAS PRESSED TO CHECK TO SEE IF VEHICLE WAS IN FACT STILL RUNNING, WHICH IT WAS, BUT THE STEERING WHEEL WOULD NOT MOVE. THE BRAKES WERE APPLIED AT WHICH TIME THE TAHOE DARTED LEFT INTO THE OTHER LANE WHERE ANOTHER VEHICLE WAS TRAVELING, CAUSING THAT VEHICLE TO HIT THE TAHOE IN THE DRIVERS SIDE BACK DOOR. THE TAHOE THEN CONTINUED BROADSIDE UNTIL IT BROKE FREE OF IMPACT WITH THE OTHER VEHICLE, AND TURNED BACKWARD INTO THE MEDIAN. THE TAHOE TRAVELLED BACKWARDS THRU THE MEDIAN FOR APPROXIMATELY 80FT AT WHICH TIME THE ACCELERATOR WAS PRESSED TO THE FLOOR IN AN ATTEMPT TO KEEP THE TAHOE OUT OF NORTHBOUND TRAFFIC. THE TAHOE CAME OUT OF THE MEDIAN BROADSIDE, BACK INTO THE LEFT LANE & STOPPED. THE STEERING WHEEL NEVER MOVED DURING THIS ACCIDENT. THE STATE TROOPER SUGGESTED THAT THE FRONT WHEELS WERE LOCKED THE ENTIRE TIME BASED ON THE BLACK MARKS IN THE ROAD. ALSO, EVEN WITH A DIRECT SIDE IMPACT BY THE OTHER VEHICLE, THE SIDE AIRBAGS DID NOT DEPLOY.
Corrective Action:
WHILE TRAVELING SOUTHBOUND ON A FOUR LANE HIGHWAY AT APPROXIMATELY 65-70MPH (POSTED SPEED LIMIT OF 65) MY 2016 CHEVROLET TAHOE SEEMED TO HAVE NO STEERING, SIMILAR TO HOW A STEERING WHEEL FEELS WHEN VEHICLE IS OFF, AS THE VEHICLE WAS TRAVELING OVER A KNOLL WITH A SLIGHT CURVE TO THE LEFT. THE ACCELERATOR WAS PRESSED TO CHECK TO SEE IF VEHICLE WAS IN FACT STILL RUNNING, WHICH IT WAS, BUT THE STEERING WHEEL WOULD NOT MOVE. THE BRAKES WERE APPLIED AT WHICH TIME THE TAHOE DARTED LEFT INTO THE OTHER LANE WHERE ANOTHER VEHICLE WAS TRAVELING, CAUSING THAT VEHICLE TO HIT THE TAHOE IN THE DRIVERS SIDE BACK DOOR. THE TAHOE THEN CONTINUED BROADSIDE UNTIL IT BROKE FREE OF IMPACT WITH THE OTHER VEHICLE, AND TURNED BACKWARD INTO THE MEDIAN. THE TAHOE TRAVELLED BACKWARDS THRU THE MEDIAN FOR APPROXIMATELY 80FT AT WHICH TIME THE ACCELERATOR WAS PRESSED TO THE FLOOR IN AN ATTEMPT TO KEEP THE TAHOE OUT OF NORTHBOUND TRAFFIC. THE TAHOE CAME OUT OF THE MEDIAN BROADSIDE, BACK INTO THE LEFT LANE & STOPPED. THE STEERING WHEEL NEVER MOVED DURING THIS ACCIDENT. THE STATE TROOPER SUGGESTED THAT THE FRONT WHEELS WERE LOCKED THE ENTIRE TIME BASED ON THE BLACK MARKS IN THE ROAD. ALSO, EVEN WITH A DIRECT SIDE IMPACT BY THE OTHER VEHICLE, THE SIDE AIRBAGS DID NOT DEPLOY.
Additional Notes:
WHILE TRAVELING SOUTHBOUND ON A FOUR LANE HIGHWAY AT APPROXIMATELY 65-70MPH (POSTED SPEED LIMIT OF 65) MY 2016 CHEVROLET TAHOE SEEMED TO HAVE NO STEERING, SIMILAR TO HOW A STEERING WHEEL FEELS WHEN VEHICLE IS OFF, AS THE VEHICLE WAS TRAVELING OVER A KNOLL WITH A SLIGHT CURVE TO THE LEFT. THE ACCELERATOR WAS PRESSED TO CHECK TO SEE IF VEHICLE WAS IN FACT STILL RUNNING, WHICH IT WAS, BUT THE STEERING WHEEL WOULD NOT MOVE. THE BRAKES WERE APPLIED AT WHICH TIME THE TAHOE DARTED LEFT INTO THE OTHER LANE WHERE ANOTHER VEHICLE WAS TRAVELING, CAUSING THAT VEHICLE TO HIT THE TAHOE IN THE DRIVERS SIDE BACK DOOR. THE TAHOE THEN CONTINUED BROADSIDE UNTIL IT BROKE FREE OF IMPACT WITH THE OTHER VEHICLE, AND TURNED BACKWARD INTO THE MEDIAN. THE TAHOE TRAVELLED BACKWARDS THRU THE MEDIAN FOR APPROXIMATELY 80FT AT WHICH TIME THE ACCELERATOR WAS PRESSED TO THE FLOOR IN AN ATTEMPT TO KEEP THE TAHOE OUT OF NORTHBOUND TRAFFIC. THE TAHOE CAME OUT OF THE MEDIAN BROADSIDE, BACK INTO THE LEFT LANE & STOPPED. THE STEERING WHEEL NEVER MOVED DURING THIS ACCIDENT. THE STATE TROOPER SUGGESTED THAT THE FRONT WHEELS WERE LOCKED THE ENTIRE TIME BASED ON THE BLACK MARKS IN THE ROAD. ALSO, EVEN WITH A DIRECT SIDE IMPACT BY THE OTHER VEHICLE, THE SIDE AIRBAGS DID NOT DEPLOY.
Mfg Campaign: 11279269
Recall Date: Nov 10, 2019
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
WHILE TRAVELING SOUTHBOUND ON A FOUR LANE HIGHWAY AT APPROXIMATELY 65-70MPH (POSTED SPEED LIMIT OF 65) MY 2016 CHEVROLET TAHOE SEEMED TO HAVE NO STEERING, SIMILAR TO HOW A STEERING WHEEL FEELS WHEN VEHICLE IS OFF, AS THE VEHICLE WAS TRAVELING OVER A KNOLL WITH A SLIGHT CURVE TO THE LEFT. THE ACCELERATOR WAS PRESSED TO CHECK TO SEE IF VEHICLE WAS IN FACT STILL RUNNING, WHICH IT WAS, BUT THE STEERING WHEEL WOULD NOT MOVE. THE BRAKES WERE APPLIED AT WHICH TIME THE TAHOE DARTED LEFT INTO THE OTHER LANE WHERE ANOTHER VEHICLE WAS TRAVELING, CAUSING THAT VEHICLE TO HIT THE TAHOE IN THE DRIVERS SIDE BACK DOOR. THE TAHOE THEN CONTINUED BROADSIDE UNTIL IT BROKE FREE OF IMPACT WITH THE OTHER VEHICLE, AND TURNED BACKWARD INTO THE MEDIAN. THE TAHOE TRAVELLED BACKWARDS THRU THE MEDIAN FOR APPROXIMATELY 80FT AT WHICH TIME THE ACCELERATOR WAS PRESSED TO THE FLOOR IN AN ATTEMPT TO KEEP THE TAHOE OUT OF NORTHBOUND TRAFFIC. THE TAHOE CAME OUT OF THE MEDIAN BROADSIDE, BACK INTO THE LEFT LANE & STOPPED. THE STEERING WHEEL NEVER MOVED DURING THIS ACCIDENT. THE STATE TROOPER SUGGESTED THAT THE FRONT WHEELS WERE LOCKED THE ENTIRE TIME BASED ON THE BLACK MARKS IN THE ROAD. ALSO, EVEN WITH A DIRECT SIDE IMPACT BY THE OTHER VEHICLE, THE SIDE AIRBAGS DID NOT DEPLOY.
Corrective Action:
WHILE TRAVELING SOUTHBOUND ON A FOUR LANE HIGHWAY AT APPROXIMATELY 65-70MPH (POSTED SPEED LIMIT OF 65) MY 2016 CHEVROLET TAHOE SEEMED TO HAVE NO STEERING, SIMILAR TO HOW A STEERING WHEEL FEELS WHEN VEHICLE IS OFF, AS THE VEHICLE WAS TRAVELING OVER A KNOLL WITH A SLIGHT CURVE TO THE LEFT. THE ACCELERATOR WAS PRESSED TO CHECK TO SEE IF VEHICLE WAS IN FACT STILL RUNNING, WHICH IT WAS, BUT THE STEERING WHEEL WOULD NOT MOVE. THE BRAKES WERE APPLIED AT WHICH TIME THE TAHOE DARTED LEFT INTO THE OTHER LANE WHERE ANOTHER VEHICLE WAS TRAVELING, CAUSING THAT VEHICLE TO HIT THE TAHOE IN THE DRIVERS SIDE BACK DOOR. THE TAHOE THEN CONTINUED BROADSIDE UNTIL IT BROKE FREE OF IMPACT WITH THE OTHER VEHICLE, AND TURNED BACKWARD INTO THE MEDIAN. THE TAHOE TRAVELLED BACKWARDS THRU THE MEDIAN FOR APPROXIMATELY 80FT AT WHICH TIME THE ACCELERATOR WAS PRESSED TO THE FLOOR IN AN ATTEMPT TO KEEP THE TAHOE OUT OF NORTHBOUND TRAFFIC. THE TAHOE CAME OUT OF THE MEDIAN BROADSIDE, BACK INTO THE LEFT LANE & STOPPED. THE STEERING WHEEL NEVER MOVED DURING THIS ACCIDENT. THE STATE TROOPER SUGGESTED THAT THE FRONT WHEELS WERE LOCKED THE ENTIRE TIME BASED ON THE BLACK MARKS IN THE ROAD. ALSO, EVEN WITH A DIRECT SIDE IMPACT BY THE OTHER VEHICLE, THE SIDE AIRBAGS DID NOT DEPLOY.
Additional Notes:
WHILE TRAVELING SOUTHBOUND ON A FOUR LANE HIGHWAY AT APPROXIMATELY 65-70MPH (POSTED SPEED LIMIT OF 65) MY 2016 CHEVROLET TAHOE SEEMED TO HAVE NO STEERING, SIMILAR TO HOW A STEERING WHEEL FEELS WHEN VEHICLE IS OFF, AS THE VEHICLE WAS TRAVELING OVER A KNOLL WITH A SLIGHT CURVE TO THE LEFT. THE ACCELERATOR WAS PRESSED TO CHECK TO SEE IF VEHICLE WAS IN FACT STILL RUNNING, WHICH IT WAS, BUT THE STEERING WHEEL WOULD NOT MOVE. THE BRAKES WERE APPLIED AT WHICH TIME THE TAHOE DARTED LEFT INTO THE OTHER LANE WHERE ANOTHER VEHICLE WAS TRAVELING, CAUSING THAT VEHICLE TO HIT THE TAHOE IN THE DRIVERS SIDE BACK DOOR. THE TAHOE THEN CONTINUED BROADSIDE UNTIL IT BROKE FREE OF IMPACT WITH THE OTHER VEHICLE, AND TURNED BACKWARD INTO THE MEDIAN. THE TAHOE TRAVELLED BACKWARDS THRU THE MEDIAN FOR APPROXIMATELY 80FT AT WHICH TIME THE ACCELERATOR WAS PRESSED TO THE FLOOR IN AN ATTEMPT TO KEEP THE TAHOE OUT OF NORTHBOUND TRAFFIC. THE TAHOE CAME OUT OF THE MEDIAN BROADSIDE, BACK INTO THE LEFT LANE & STOPPED. THE STEERING WHEEL NEVER MOVED DURING THIS ACCIDENT. THE STATE TROOPER SUGGESTED THAT THE FRONT WHEELS WERE LOCKED THE ENTIRE TIME BASED ON THE BLACK MARKS IN THE ROAD. ALSO, EVEN WITH A DIRECT SIDE IMPACT BY THE OTHER VEHICLE, THE SIDE AIRBAGS DID NOT DEPLOY.
Mfg Campaign: 11279269
Recall Date: Nov 10, 2019
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