Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
327 ComplaintsGeneral Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
2016 TAHOE W/ 96,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD. TOOK IT TO THE DEALER, THE MAGNETIC RIDE CONTROL SHOCKS AND STRUTS FAILED AND ARE FULLY EXTENDED. COST TO REPAIR OVER $3,000 FOR 4 SHOCKS/STRUTS.
Corrective Action:
2016 TAHOE W/ 96,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD. TOOK IT TO THE DEALER, THE MAGNETIC RIDE CONTROL SHOCKS AND STRUTS FAILED AND ARE FULLY EXTENDED. COST TO REPAIR OVER $3,000 FOR 4 SHOCKS/STRUTS.
Additional Notes:
2016 TAHOE W/ 96,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD. TOOK IT TO THE DEALER, THE MAGNETIC RIDE CONTROL SHOCKS AND STRUTS FAILED AND ARE FULLY EXTENDED. COST TO REPAIR OVER $3,000 FOR 4 SHOCKS/STRUTS.
Mfg Campaign: 11271658
Recall Date: Oct 28, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND MULTIPLE UNKNOWN WARNING INDICATORS WERE ILLUMINATED. THE CONTACT WAS ABLE TO JUMPSTART THE VEHICLE AND TOOK IT TO WALMART TO HAVE THE BATTERY REPLACED. THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO ALL STAR CHEVROLET (LOCATED AT 11377 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 298-8000) WHERE IT WAS DIAGNOSED THAT THE BATTERY WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,400. *LN
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND MULTIPLE UNKNOWN WARNING INDICATORS WERE ILLUMINATED. THE CONTACT WAS ABLE TO JUMPSTART THE VEHICLE AND TOOK IT TO WALMART TO HAVE THE BATTERY REPLACED. THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO ALL STAR CHEVROLET (LOCATED AT 11377 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 298-8000) WHERE IT WAS DIAGNOSED THAT THE BATTERY WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,400. *LN
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND MULTIPLE UNKNOWN WARNING INDICATORS WERE ILLUMINATED. THE CONTACT WAS ABLE TO JUMPSTART THE VEHICLE AND TOOK IT TO WALMART TO HAVE THE BATTERY REPLACED. THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO ALL STAR CHEVROLET (LOCATED AT 11377 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 298-8000) WHERE IT WAS DIAGNOSED THAT THE BATTERY WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,400. *LN
Mfg Campaign: 11269969
Recall Date: Oct 21, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE DID NOT IMMEDIATELY STOP WHEN THE BRAKE PEDAL WAS DEPRESSED AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TOWED AND SERVICED AT HENDRIX CHEVROLET (1500 SAVANNAH HWY, CHARLESTON, SC) FOR THE BRAKE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE DID NOT IMMEDIATELY STOP WHEN THE BRAKE PEDAL WAS DEPRESSED AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TOWED AND SERVICED AT HENDRIX CHEVROLET (1500 SAVANNAH HWY, CHARLESTON, SC) FOR THE BRAKE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE DID NOT IMMEDIATELY STOP WHEN THE BRAKE PEDAL WAS DEPRESSED AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TOWED AND SERVICED AT HENDRIX CHEVROLET (1500 SAVANNAH HWY, CHARLESTON, SC) FOR THE BRAKE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Mfg Campaign: 11270005
Recall Date: Oct 21, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HELLO. I HAVE A 2016 CHEVY TAHOE ... THAT I OWNED FOR 3 YEARS IN FEBRUARY . MY AC WENT OUT LAST OCTOBER. IT STARTED BLOWING HOT AIR. I TOOK IT IN TO CHEVY . THEY CONFIRMED AND CHECKED WITH MY WARRANTY.. THANK GOD I HAD EXTENDED WARRANTY. AND IT WAS COVERED RIGHT NOW A YEAR LATER I'M SMELLING ROTTEN EGGS IN MY CAR ON HOT AND COLD WHEN YOU 1ST GET IN THE VEHICLE AND STARTED GOING TO HAVE THEN CHECK ...... ALSO MY STEREO STARTED GLITCHY AND TURNING BLACK HOW TO TURN OFF THE VEHICLE TAKE THE KEY OUT OPEN THE DOOR TURN IT BACK ON FOR THE STORY OF TO COME BACK ON SET ALSO WAS PART OF MY WARRANTY.... ALSO NOW WHEN I'M DRIVING I FEEL LIKE A BIG HUG ALMOST LIKE SOMEONE HITS ME OR IF THE TRANSMISSION BUT I'M WONDERING IF IT'S THE BRAKE SYSTEM MAKE AN APPOINTMENT...
Corrective Action:
HELLO. I HAVE A 2016 CHEVY TAHOE ... THAT I OWNED FOR 3 YEARS IN FEBRUARY . MY AC WENT OUT LAST OCTOBER. IT STARTED BLOWING HOT AIR. I TOOK IT IN TO CHEVY . THEY CONFIRMED AND CHECKED WITH MY WARRANTY.. THANK GOD I HAD EXTENDED WARRANTY. AND IT WAS COVERED RIGHT NOW A YEAR LATER I'M SMELLING ROTTEN EGGS IN MY CAR ON HOT AND COLD WHEN YOU 1ST GET IN THE VEHICLE AND STARTED GOING TO HAVE THEN CHECK ...... ALSO MY STEREO STARTED GLITCHY AND TURNING BLACK HOW TO TURN OFF THE VEHICLE TAKE THE KEY OUT OPEN THE DOOR TURN IT BACK ON FOR THE STORY OF TO COME BACK ON SET ALSO WAS PART OF MY WARRANTY.... ALSO NOW WHEN I'M DRIVING I FEEL LIKE A BIG HUG ALMOST LIKE SOMEONE HITS ME OR IF THE TRANSMISSION BUT I'M WONDERING IF IT'S THE BRAKE SYSTEM MAKE AN APPOINTMENT...
Additional Notes:
HELLO. I HAVE A 2016 CHEVY TAHOE ... THAT I OWNED FOR 3 YEARS IN FEBRUARY . MY AC WENT OUT LAST OCTOBER. IT STARTED BLOWING HOT AIR. I TOOK IT IN TO CHEVY . THEY CONFIRMED AND CHECKED WITH MY WARRANTY.. THANK GOD I HAD EXTENDED WARRANTY. AND IT WAS COVERED RIGHT NOW A YEAR LATER I'M SMELLING ROTTEN EGGS IN MY CAR ON HOT AND COLD WHEN YOU 1ST GET IN THE VEHICLE AND STARTED GOING TO HAVE THEN CHECK ...... ALSO MY STEREO STARTED GLITCHY AND TURNING BLACK HOW TO TURN OFF THE VEHICLE TAKE THE KEY OUT OPEN THE DOOR TURN IT BACK ON FOR THE STORY OF TO COME BACK ON SET ALSO WAS PART OF MY WARRANTY.... ALSO NOW WHEN I'M DRIVING I FEEL LIKE A BIG HUG ALMOST LIKE SOMEONE HITS ME OR IF THE TRANSMISSION BUT I'M WONDERING IF IT'S THE BRAKE SYSTEM MAKE AN APPOINTMENT...
Mfg Campaign: 11269573
Recall Date: Oct 19, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
OCCASIONAL LOSS OF POWER STEERING WAS EXPERIENCED EARLIER IN WEEK WHICH RESULTED IN A NEAR ACCIDENT WITH ONCOMING VEHICLES WHILE WIFE WAS DRIVING TO WORK. THE SUDDEN LOSS OF POWER NEAR ON UPCOMING SCHOOL AREA AND INTERSECTION RESULTED IN THE CAR STAYING ON A STRAIGHT PATH DURING A TURN AROUND 20-25 MPH UNTIL MY WIFE COULD LUCKILY MUSCLING THROUGH THE STEERING TO STRAIGHTEN VEHICLE. THE VEHICLE WAS BROUGHT TO DEALER AND DIAGNOSED WITH FAILING OR FAILED POWER STEERING RACK BUT A PART WAS NOT IN STOCK. THE 2016 LTZ TAHOE HAS NOW LOST COMPLETE POWER STEERING ABILITIES AS WE WAIT FOR DEALER TO OBTAIN OEM REPLACEMENT PART.
Corrective Action:
OCCASIONAL LOSS OF POWER STEERING WAS EXPERIENCED EARLIER IN WEEK WHICH RESULTED IN A NEAR ACCIDENT WITH ONCOMING VEHICLES WHILE WIFE WAS DRIVING TO WORK. THE SUDDEN LOSS OF POWER NEAR ON UPCOMING SCHOOL AREA AND INTERSECTION RESULTED IN THE CAR STAYING ON A STRAIGHT PATH DURING A TURN AROUND 20-25 MPH UNTIL MY WIFE COULD LUCKILY MUSCLING THROUGH THE STEERING TO STRAIGHTEN VEHICLE. THE VEHICLE WAS BROUGHT TO DEALER AND DIAGNOSED WITH FAILING OR FAILED POWER STEERING RACK BUT A PART WAS NOT IN STOCK. THE 2016 LTZ TAHOE HAS NOW LOST COMPLETE POWER STEERING ABILITIES AS WE WAIT FOR DEALER TO OBTAIN OEM REPLACEMENT PART.
Additional Notes:
OCCASIONAL LOSS OF POWER STEERING WAS EXPERIENCED EARLIER IN WEEK WHICH RESULTED IN A NEAR ACCIDENT WITH ONCOMING VEHICLES WHILE WIFE WAS DRIVING TO WORK. THE SUDDEN LOSS OF POWER NEAR ON UPCOMING SCHOOL AREA AND INTERSECTION RESULTED IN THE CAR STAYING ON A STRAIGHT PATH DURING A TURN AROUND 20-25 MPH UNTIL MY WIFE COULD LUCKILY MUSCLING THROUGH THE STEERING TO STRAIGHTEN VEHICLE. THE VEHICLE WAS BROUGHT TO DEALER AND DIAGNOSED WITH FAILING OR FAILED POWER STEERING RACK BUT A PART WAS NOT IN STOCK. THE 2016 LTZ TAHOE HAS NOW LOST COMPLETE POWER STEERING ABILITIES AS WE WAIT FOR DEALER TO OBTAIN OEM REPLACEMENT PART.
Mfg Campaign: 11258527
Recall Date: Sep 27, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT LOW SPEED (GRIDLOCK TRAFFIC), BRAKE PEDAL BECAME VERY DIFFICULT TO PRESS AND WOULD NOT FULLY STOP THE VEHICLE
Corrective Action:
AT LOW SPEED (GRIDLOCK TRAFFIC), BRAKE PEDAL BECAME VERY DIFFICULT TO PRESS AND WOULD NOT FULLY STOP THE VEHICLE
Additional Notes:
AT LOW SPEED (GRIDLOCK TRAFFIC), BRAKE PEDAL BECAME VERY DIFFICULT TO PRESS AND WOULD NOT FULLY STOP THE VEHICLE
Mfg Campaign: 11257540
Recall Date: Sep 23, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GPS ANTENNA LEAKED WHILE PARKED IN RAIN. SATURATED HEAD LINER, STEERING WHEEL, AND DRIVER SEAT. WATER PUDDLED IN DRIVER FLOOR MAT. GPS SIGNAL LOST UNTIL THINGS DRIED OUT. ALSO HAS IMPACTED COLLISION AVOIDANCE SYSTEM. HAS HAPPENED SEVERAL TIMES IN LAST 2 MONTHS. PROBLEM IS INTERMITTENT BECAUSE VEHICLE IS GARAGED MOST TIMES. DOESN'T OCCUR WHILE DRIVING DURING RAIN, ONLY WHEN VEHICLE IS PARKED AND WATER CAN STREAM IN THROUGH GAP ON BACKSIDE OF ANTENNA AND ENTER THE DEFECTIVE INNER SEAL. I HAVE SEEN MANY ACCOUNTS OF THIS ON FORUMS. GM NEEDS TO CONDUCT A RECALL ON THIS PROBLEM.
Corrective Action:
GPS ANTENNA LEAKED WHILE PARKED IN RAIN. SATURATED HEAD LINER, STEERING WHEEL, AND DRIVER SEAT. WATER PUDDLED IN DRIVER FLOOR MAT. GPS SIGNAL LOST UNTIL THINGS DRIED OUT. ALSO HAS IMPACTED COLLISION AVOIDANCE SYSTEM. HAS HAPPENED SEVERAL TIMES IN LAST 2 MONTHS. PROBLEM IS INTERMITTENT BECAUSE VEHICLE IS GARAGED MOST TIMES. DOESN'T OCCUR WHILE DRIVING DURING RAIN, ONLY WHEN VEHICLE IS PARKED AND WATER CAN STREAM IN THROUGH GAP ON BACKSIDE OF ANTENNA AND ENTER THE DEFECTIVE INNER SEAL. I HAVE SEEN MANY ACCOUNTS OF THIS ON FORUMS. GM NEEDS TO CONDUCT A RECALL ON THIS PROBLEM.
Additional Notes:
GPS ANTENNA LEAKED WHILE PARKED IN RAIN. SATURATED HEAD LINER, STEERING WHEEL, AND DRIVER SEAT. WATER PUDDLED IN DRIVER FLOOR MAT. GPS SIGNAL LOST UNTIL THINGS DRIED OUT. ALSO HAS IMPACTED COLLISION AVOIDANCE SYSTEM. HAS HAPPENED SEVERAL TIMES IN LAST 2 MONTHS. PROBLEM IS INTERMITTENT BECAUSE VEHICLE IS GARAGED MOST TIMES. DOESN'T OCCUR WHILE DRIVING DURING RAIN, ONLY WHEN VEHICLE IS PARKED AND WATER CAN STREAM IN THROUGH GAP ON BACKSIDE OF ANTENNA AND ENTER THE DEFECTIVE INNER SEAL. I HAVE SEEN MANY ACCOUNTS OF THIS ON FORUMS. GM NEEDS TO CONDUCT A RECALL ON THIS PROBLEM.
Mfg Campaign: 11256427
Recall Date: Sep 18, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
ATTACHED IS A PICTURE OF THE CONDENSATION IN THE HEADLIGHTS ISSUE. IT JUST NEVER DRIES UP AND HAS BEEN LIKE THIS FOR OVER 6 MONTHS STRAIGHT. ALL THIS WATER BLOCKS THE HEADLIGHTS FROM WORKING PROPERLY AND SHINING CORRECTLY. IT INTERFERES WITH THE SAFETY OF MY HEADLIGHTS. I READ SEVERAL BLOGS OF OTHER TAHOE'S IN THIS AGE GROUP OF 2015, 2016 THAT ARE HAVING THIS VERY FRUSTRATING ISSUE. I BELIEVE IT SHOULD BE A RECALL AS THERE'S NO WAY I SHOULD BE HAVING TO REPLACE HEADLIGHTS FOR $750 EACH THIS SOON. IT IS NOT SAFE TO DRIVE LIKE THIS.
Corrective Action:
ATTACHED IS A PICTURE OF THE CONDENSATION IN THE HEADLIGHTS ISSUE. IT JUST NEVER DRIES UP AND HAS BEEN LIKE THIS FOR OVER 6 MONTHS STRAIGHT. ALL THIS WATER BLOCKS THE HEADLIGHTS FROM WORKING PROPERLY AND SHINING CORRECTLY. IT INTERFERES WITH THE SAFETY OF MY HEADLIGHTS. I READ SEVERAL BLOGS OF OTHER TAHOE'S IN THIS AGE GROUP OF 2015, 2016 THAT ARE HAVING THIS VERY FRUSTRATING ISSUE. I BELIEVE IT SHOULD BE A RECALL AS THERE'S NO WAY I SHOULD BE HAVING TO REPLACE HEADLIGHTS FOR $750 EACH THIS SOON. IT IS NOT SAFE TO DRIVE LIKE THIS.
Additional Notes:
ATTACHED IS A PICTURE OF THE CONDENSATION IN THE HEADLIGHTS ISSUE. IT JUST NEVER DRIES UP AND HAS BEEN LIKE THIS FOR OVER 6 MONTHS STRAIGHT. ALL THIS WATER BLOCKS THE HEADLIGHTS FROM WORKING PROPERLY AND SHINING CORRECTLY. IT INTERFERES WITH THE SAFETY OF MY HEADLIGHTS. I READ SEVERAL BLOGS OF OTHER TAHOE'S IN THIS AGE GROUP OF 2015, 2016 THAT ARE HAVING THIS VERY FRUSTRATING ISSUE. I BELIEVE IT SHOULD BE A RECALL AS THERE'S NO WAY I SHOULD BE HAVING TO REPLACE HEADLIGHTS FOR $750 EACH THIS SOON. IT IS NOT SAFE TO DRIVE LIKE THIS.
Mfg Campaign: 11256124
Recall Date: Sep 17, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SEEMS TO BE SLIPPING WHILE IN DRIVE. REVS HIGH BUT DOESN'T SHIFT INTO GEAR NEARLY LEAVING ME STRAINED AT AN INTERSECTION AFTER TRAFFIC LIGHT CHANGED. WOULD STRUGGLE TO GET UP TO SPEED WHILE SHIFTING THROUGH THE GEARS. I BOUGHT VEHICLE USED WITH APPROXIMATELY 85K MILES IN APRIL 2019 AND PREVIOUS OWNER HAD ALL THE MAINTENANCE COMPLETED AS REQUIRED. THE VEHICLE HAS ROUGHLY 90K MILES ON NOW. VEHICLE HAS BEEN SITTING AT CHEVY DEALER IN IMLAY CITY, MICHIGAN ALMOST TWO WEEKS AND THEY HAVE YET TO REPAIR THE VEHICLE. I'VE USED THIS VEHICLE TO TOW MY BOAT. WHEN IN REVERSE AND BACKING BOAT INTO WATER AT BOAT RAMP I'VE APPLIED THE BRAKES AND IT SEEMS TO TAKE A SECOND OR TWO FOR THE BRAKES TO REACT MAKING IT FEEL LIKE THE VEHICLE IS STILL MOVING IN REVERSE. NOT SURE IF THIS AN ISSUE WITH THE RECENT BRAKE RECALL SEPT 2019 OR TRANSMISSION ISSUES.
Corrective Action:
TRANSMISSION SEEMS TO BE SLIPPING WHILE IN DRIVE. REVS HIGH BUT DOESN'T SHIFT INTO GEAR NEARLY LEAVING ME STRAINED AT AN INTERSECTION AFTER TRAFFIC LIGHT CHANGED. WOULD STRUGGLE TO GET UP TO SPEED WHILE SHIFTING THROUGH THE GEARS. I BOUGHT VEHICLE USED WITH APPROXIMATELY 85K MILES IN APRIL 2019 AND PREVIOUS OWNER HAD ALL THE MAINTENANCE COMPLETED AS REQUIRED. THE VEHICLE HAS ROUGHLY 90K MILES ON NOW. VEHICLE HAS BEEN SITTING AT CHEVY DEALER IN IMLAY CITY, MICHIGAN ALMOST TWO WEEKS AND THEY HAVE YET TO REPAIR THE VEHICLE. I'VE USED THIS VEHICLE TO TOW MY BOAT. WHEN IN REVERSE AND BACKING BOAT INTO WATER AT BOAT RAMP I'VE APPLIED THE BRAKES AND IT SEEMS TO TAKE A SECOND OR TWO FOR THE BRAKES TO REACT MAKING IT FEEL LIKE THE VEHICLE IS STILL MOVING IN REVERSE. NOT SURE IF THIS AN ISSUE WITH THE RECENT BRAKE RECALL SEPT 2019 OR TRANSMISSION ISSUES.
Additional Notes:
TRANSMISSION SEEMS TO BE SLIPPING WHILE IN DRIVE. REVS HIGH BUT DOESN'T SHIFT INTO GEAR NEARLY LEAVING ME STRAINED AT AN INTERSECTION AFTER TRAFFIC LIGHT CHANGED. WOULD STRUGGLE TO GET UP TO SPEED WHILE SHIFTING THROUGH THE GEARS. I BOUGHT VEHICLE USED WITH APPROXIMATELY 85K MILES IN APRIL 2019 AND PREVIOUS OWNER HAD ALL THE MAINTENANCE COMPLETED AS REQUIRED. THE VEHICLE HAS ROUGHLY 90K MILES ON NOW. VEHICLE HAS BEEN SITTING AT CHEVY DEALER IN IMLAY CITY, MICHIGAN ALMOST TWO WEEKS AND THEY HAVE YET TO REPAIR THE VEHICLE. I'VE USED THIS VEHICLE TO TOW MY BOAT. WHEN IN REVERSE AND BACKING BOAT INTO WATER AT BOAT RAMP I'VE APPLIED THE BRAKES AND IT SEEMS TO TAKE A SECOND OR TWO FOR THE BRAKES TO REACT MAKING IT FEEL LIKE THE VEHICLE IS STILL MOVING IN REVERSE. NOT SURE IF THIS AN ISSUE WITH THE RECENT BRAKE RECALL SEPT 2019 OR TRANSMISSION ISSUES.
Mfg Campaign: 11255295
Recall Date: Sep 13, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRANSMISSION SEEMS TO BE SLIPPING WHILE IN DRIVE. REVS HIGH BUT DOESN'T SHIFT INTO GEAR NEARLY LEAVING ME STRAINED AT AN INTERSECTION AFTER TRAFFIC LIGHT CHANGED. WOULD STRUGGLE TO GET UP TO SPEED WHILE SHIFTING THROUGH THE GEARS. I BOUGHT VEHICLE USED WITH APPROXIMATELY 85K MILES IN APRIL 2019 AND PREVIOUS OWNER HAD ALL THE MAINTENANCE COMPLETED AS REQUIRED. THE VEHICLE HAS ROUGHLY 90K MILES ON NOW. VEHICLE HAS BEEN SITTING AT CHEVY DEALER IN IMLAY CITY, MICHIGAN ALMOST TWO WEEKS AND THEY HAVE YET TO REPAIR THE VEHICLE. I'VE USED THIS VEHICLE TO TOW MY BOAT. WHEN IN REVERSE AND BACKING BOAT INTO WATER AT BOAT RAMP I'VE APPLIED THE BRAKES AND IT SEEMS TO TAKE A SECOND OR TWO FOR THE BRAKES TO REACT MAKING IT FEEL LIKE THE VEHICLE IS STILL MOVING IN REVERSE. NOT SURE IF THIS AN ISSUE WITH THE RECENT BRAKE RECALL SEPT 2019 OR TRANSMISSION ISSUES.
Corrective Action:
TRANSMISSION SEEMS TO BE SLIPPING WHILE IN DRIVE. REVS HIGH BUT DOESN'T SHIFT INTO GEAR NEARLY LEAVING ME STRAINED AT AN INTERSECTION AFTER TRAFFIC LIGHT CHANGED. WOULD STRUGGLE TO GET UP TO SPEED WHILE SHIFTING THROUGH THE GEARS. I BOUGHT VEHICLE USED WITH APPROXIMATELY 85K MILES IN APRIL 2019 AND PREVIOUS OWNER HAD ALL THE MAINTENANCE COMPLETED AS REQUIRED. THE VEHICLE HAS ROUGHLY 90K MILES ON NOW. VEHICLE HAS BEEN SITTING AT CHEVY DEALER IN IMLAY CITY, MICHIGAN ALMOST TWO WEEKS AND THEY HAVE YET TO REPAIR THE VEHICLE. I'VE USED THIS VEHICLE TO TOW MY BOAT. WHEN IN REVERSE AND BACKING BOAT INTO WATER AT BOAT RAMP I'VE APPLIED THE BRAKES AND IT SEEMS TO TAKE A SECOND OR TWO FOR THE BRAKES TO REACT MAKING IT FEEL LIKE THE VEHICLE IS STILL MOVING IN REVERSE. NOT SURE IF THIS AN ISSUE WITH THE RECENT BRAKE RECALL SEPT 2019 OR TRANSMISSION ISSUES.
Additional Notes:
TRANSMISSION SEEMS TO BE SLIPPING WHILE IN DRIVE. REVS HIGH BUT DOESN'T SHIFT INTO GEAR NEARLY LEAVING ME STRAINED AT AN INTERSECTION AFTER TRAFFIC LIGHT CHANGED. WOULD STRUGGLE TO GET UP TO SPEED WHILE SHIFTING THROUGH THE GEARS. I BOUGHT VEHICLE USED WITH APPROXIMATELY 85K MILES IN APRIL 2019 AND PREVIOUS OWNER HAD ALL THE MAINTENANCE COMPLETED AS REQUIRED. THE VEHICLE HAS ROUGHLY 90K MILES ON NOW. VEHICLE HAS BEEN SITTING AT CHEVY DEALER IN IMLAY CITY, MICHIGAN ALMOST TWO WEEKS AND THEY HAVE YET TO REPAIR THE VEHICLE. I'VE USED THIS VEHICLE TO TOW MY BOAT. WHEN IN REVERSE AND BACKING BOAT INTO WATER AT BOAT RAMP I'VE APPLIED THE BRAKES AND IT SEEMS TO TAKE A SECOND OR TWO FOR THE BRAKES TO REACT MAKING IT FEEL LIKE THE VEHICLE IS STILL MOVING IN REVERSE. NOT SURE IF THIS AN ISSUE WITH THE RECENT BRAKE RECALL SEPT 2019 OR TRANSMISSION ISSUES.
Mfg Campaign: 11255295
Recall Date: Sep 13, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER VEHICLE HAS BEEN PARKED, WHEN PUT IN REVERSE TRYING TO BACK OUT OF A PARKING SPACE THE BRAKES DO NOT ACTIVATE AND BARELY CAN GET THE VEHICLE STOPPED. . IT HAS HAPPENED MULTIPLE TIMES. FEEL LIKE I CAN'T GET THE VEHICLE STOPPED EVEN PRESSING OR PUMPING THE BEAKES!! IT'S A MATTER OF TIME BEFORE I HIT SOMETHING. VERY SCARY! WHEN I SHIFT IT INTO DRIVE TO GO FORWARD THEY WORK JUST FINE.
Corrective Action:
AFTER VEHICLE HAS BEEN PARKED, WHEN PUT IN REVERSE TRYING TO BACK OUT OF A PARKING SPACE THE BRAKES DO NOT ACTIVATE AND BARELY CAN GET THE VEHICLE STOPPED. . IT HAS HAPPENED MULTIPLE TIMES. FEEL LIKE I CAN'T GET THE VEHICLE STOPPED EVEN PRESSING OR PUMPING THE BEAKES!! IT'S A MATTER OF TIME BEFORE I HIT SOMETHING. VERY SCARY! WHEN I SHIFT IT INTO DRIVE TO GO FORWARD THEY WORK JUST FINE.
Additional Notes:
AFTER VEHICLE HAS BEEN PARKED, WHEN PUT IN REVERSE TRYING TO BACK OUT OF A PARKING SPACE THE BRAKES DO NOT ACTIVATE AND BARELY CAN GET THE VEHICLE STOPPED. . IT HAS HAPPENED MULTIPLE TIMES. FEEL LIKE I CAN'T GET THE VEHICLE STOPPED EVEN PRESSING OR PUMPING THE BEAKES!! IT'S A MATTER OF TIME BEFORE I HIT SOMETHING. VERY SCARY! WHEN I SHIFT IT INTO DRIVE TO GO FORWARD THEY WORK JUST FINE.
Mfg Campaign: 11251852
Recall Date: Aug 27, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR WAS PARKED. WE GOT IN & SHUT THE DOORS. WHEN I TRIED TO START THE CAR, THE DOORS LOCKED AUTOMATICALLY. I COULD NOT OPEN THE DOORS OR ROLL DOWN THE WINDOWS. IT WAS WELL OVER 100 DEGREES IN THE CAR. WE WERE TRAPPED IN THE CAR. WHILE ON THE PHONE WITH 911, I WAS ABLE TO GET THE CAR TO RELEASE THE DOOR LOCKS AND WE ESCAPED. THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE OPENED. EVIDENTLY THE BATTERY WAS DEAD AND THE SYSTEM SHUT DOWN. THERE WAS NO INDICATION THE BATTERY WAS LOW. HAVING DOORS AUTOMATICALLY LOCK AND BE DISABLED DUE TO A BATTERY IS A HUGE SAFETY HAZARD.
Corrective Action:
THE CAR WAS PARKED. WE GOT IN & SHUT THE DOORS. WHEN I TRIED TO START THE CAR, THE DOORS LOCKED AUTOMATICALLY. I COULD NOT OPEN THE DOORS OR ROLL DOWN THE WINDOWS. IT WAS WELL OVER 100 DEGREES IN THE CAR. WE WERE TRAPPED IN THE CAR. WHILE ON THE PHONE WITH 911, I WAS ABLE TO GET THE CAR TO RELEASE THE DOOR LOCKS AND WE ESCAPED. THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE OPENED. EVIDENTLY THE BATTERY WAS DEAD AND THE SYSTEM SHUT DOWN. THERE WAS NO INDICATION THE BATTERY WAS LOW. HAVING DOORS AUTOMATICALLY LOCK AND BE DISABLED DUE TO A BATTERY IS A HUGE SAFETY HAZARD.
Additional Notes:
THE CAR WAS PARKED. WE GOT IN & SHUT THE DOORS. WHEN I TRIED TO START THE CAR, THE DOORS LOCKED AUTOMATICALLY. I COULD NOT OPEN THE DOORS OR ROLL DOWN THE WINDOWS. IT WAS WELL OVER 100 DEGREES IN THE CAR. WE WERE TRAPPED IN THE CAR. WHILE ON THE PHONE WITH 911, I WAS ABLE TO GET THE CAR TO RELEASE THE DOOR LOCKS AND WE ESCAPED. THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE OPENED. EVIDENTLY THE BATTERY WAS DEAD AND THE SYSTEM SHUT DOWN. THERE WAS NO INDICATION THE BATTERY WAS LOW. HAVING DOORS AUTOMATICALLY LOCK AND BE DISABLED DUE TO A BATTERY IS A HUGE SAFETY HAZARD.
Mfg Campaign: 11242331
Recall Date: Aug 7, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR WAS PARKED. WE GOT IN & SHUT THE DOORS. WHEN I TRIED TO START THE CAR, THE DOORS LOCKED AUTOMATICALLY. I COULD NOT OPEN THE DOORS OR ROLL DOWN THE WINDOWS. IT WAS WELL OVER 100 DEGREES IN THE CAR. WE WERE TRAPPED IN THE CAR. WHILE ON THE PHONE WITH 911, I WAS ABLE TO GET THE CAR TO RELEASE THE DOOR LOCKS AND WE ESCAPED. THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE OPENED. EVIDENTLY THE BATTERY WAS DEAD AND THE SYSTEM SHUT DOWN. THERE WAS NO INDICATION THE BATTERY WAS LOW. HAVING DOORS AUTOMATICALLY LOCK AND BE DISABLED DUE TO A BATTERY IS A HUGE SAFETY HAZARD.
Corrective Action:
THE CAR WAS PARKED. WE GOT IN & SHUT THE DOORS. WHEN I TRIED TO START THE CAR, THE DOORS LOCKED AUTOMATICALLY. I COULD NOT OPEN THE DOORS OR ROLL DOWN THE WINDOWS. IT WAS WELL OVER 100 DEGREES IN THE CAR. WE WERE TRAPPED IN THE CAR. WHILE ON THE PHONE WITH 911, I WAS ABLE TO GET THE CAR TO RELEASE THE DOOR LOCKS AND WE ESCAPED. THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE OPENED. EVIDENTLY THE BATTERY WAS DEAD AND THE SYSTEM SHUT DOWN. THERE WAS NO INDICATION THE BATTERY WAS LOW. HAVING DOORS AUTOMATICALLY LOCK AND BE DISABLED DUE TO A BATTERY IS A HUGE SAFETY HAZARD.
Additional Notes:
THE CAR WAS PARKED. WE GOT IN & SHUT THE DOORS. WHEN I TRIED TO START THE CAR, THE DOORS LOCKED AUTOMATICALLY. I COULD NOT OPEN THE DOORS OR ROLL DOWN THE WINDOWS. IT WAS WELL OVER 100 DEGREES IN THE CAR. WE WERE TRAPPED IN THE CAR. WHILE ON THE PHONE WITH 911, I WAS ABLE TO GET THE CAR TO RELEASE THE DOOR LOCKS AND WE ESCAPED. THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE OPENED. EVIDENTLY THE BATTERY WAS DEAD AND THE SYSTEM SHUT DOWN. THERE WAS NO INDICATION THE BATTERY WAS LOW. HAVING DOORS AUTOMATICALLY LOCK AND BE DISABLED DUE TO A BATTERY IS A HUGE SAFETY HAZARD.
Mfg Campaign: 11242331
Recall Date: Aug 7, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE PEDAL BECAME EXTREMELY HARD TO PUSH FIRST INSTANCE WAS SLOWING TO MAKE A RIGHT HAND TURN AFTER NEARLY CRASHING GOT VEHICLE STOPPED AFTER SITTING FOR A WHILE BRAKES RETURNED TO NORMAL OPERATION. SECOND INSTANCE BACKING INTO PARKING SPACE PETEL WENT TO FLOOR NO BRAKES THEN PETAL CAME UP AND WAS EXTREMELY HARD TO PRESS DOWN HITTING ANOTHER VEHICLE IN THE PROCESS. AFTER A PERIOD OF TIME BRAKES WENT BACK TO NORMAL OPERATION.
Corrective Action:
BRAKE PEDAL BECAME EXTREMELY HARD TO PUSH FIRST INSTANCE WAS SLOWING TO MAKE A RIGHT HAND TURN AFTER NEARLY CRASHING GOT VEHICLE STOPPED AFTER SITTING FOR A WHILE BRAKES RETURNED TO NORMAL OPERATION. SECOND INSTANCE BACKING INTO PARKING SPACE PETEL WENT TO FLOOR NO BRAKES THEN PETAL CAME UP AND WAS EXTREMELY HARD TO PRESS DOWN HITTING ANOTHER VEHICLE IN THE PROCESS. AFTER A PERIOD OF TIME BRAKES WENT BACK TO NORMAL OPERATION.
Additional Notes:
BRAKE PEDAL BECAME EXTREMELY HARD TO PUSH FIRST INSTANCE WAS SLOWING TO MAKE A RIGHT HAND TURN AFTER NEARLY CRASHING GOT VEHICLE STOPPED AFTER SITTING FOR A WHILE BRAKES RETURNED TO NORMAL OPERATION. SECOND INSTANCE BACKING INTO PARKING SPACE PETEL WENT TO FLOOR NO BRAKES THEN PETAL CAME UP AND WAS EXTREMELY HARD TO PRESS DOWN HITTING ANOTHER VEHICLE IN THE PROCESS. AFTER A PERIOD OF TIME BRAKES WENT BACK TO NORMAL OPERATION.
Mfg Campaign: 11241662
Recall Date: Aug 5, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE GPS HAS A X THROUGH IT AND DOES GIVE DIRECTION AT ALL. THE ARROW ON THE MAP IS USUALLY IN THE MIDDLE OF NO WHERE,
Corrective Action:
THE GPS HAS A X THROUGH IT AND DOES GIVE DIRECTION AT ALL. THE ARROW ON THE MAP IS USUALLY IN THE MIDDLE OF NO WHERE,
Additional Notes:
THE GPS HAS A X THROUGH IT AND DOES GIVE DIRECTION AT ALL. THE ARROW ON THE MAP IS USUALLY IN THE MIDDLE OF NO WHERE,
Mfg Campaign: 11241756
Recall Date: Aug 5, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TRUCK MILEAGE IS 48K. DROVE ABOUT 8 MILES TO RESTAURANT FOR DINNER AND ALL WAS NORMAL. CAME OUT OF RESTAURANT AND STARTED TRUCK IN PARKING GARAGE AND STEERING WHEEL WOULDN'T BUDGE WITHOUT GREAT EFFORT AND THEN ONLY IN HALF INCH INCREMENTS. TOOK A CAB HOME AND AND HAD TRUCK TOWED TO SPORT CHEVROLET FOR SERVICE. BRAKES REQUIRED REPLACEMENT OF THE VACUUM PUMP UNDER WARRANTY. THE STEERING RACK HAD TO BE REPLACED FOR $2880 NOT UNDER WARRANTY. ISSUE IS SUDDEN TOTAL STEERING RACK FAILURE WITH NO GRACEFUL DEGRADATION. IF IT HAD HAPPEN AT HIGHWAY SPEED I WOULDN'T BE HERE TO REPORT THE FAILURE.
Corrective Action:
TRUCK MILEAGE IS 48K. DROVE ABOUT 8 MILES TO RESTAURANT FOR DINNER AND ALL WAS NORMAL. CAME OUT OF RESTAURANT AND STARTED TRUCK IN PARKING GARAGE AND STEERING WHEEL WOULDN'T BUDGE WITHOUT GREAT EFFORT AND THEN ONLY IN HALF INCH INCREMENTS. TOOK A CAB HOME AND AND HAD TRUCK TOWED TO SPORT CHEVROLET FOR SERVICE. BRAKES REQUIRED REPLACEMENT OF THE VACUUM PUMP UNDER WARRANTY. THE STEERING RACK HAD TO BE REPLACED FOR $2880 NOT UNDER WARRANTY. ISSUE IS SUDDEN TOTAL STEERING RACK FAILURE WITH NO GRACEFUL DEGRADATION. IF IT HAD HAPPEN AT HIGHWAY SPEED I WOULDN'T BE HERE TO REPORT THE FAILURE.
Additional Notes:
TRUCK MILEAGE IS 48K. DROVE ABOUT 8 MILES TO RESTAURANT FOR DINNER AND ALL WAS NORMAL. CAME OUT OF RESTAURANT AND STARTED TRUCK IN PARKING GARAGE AND STEERING WHEEL WOULDN'T BUDGE WITHOUT GREAT EFFORT AND THEN ONLY IN HALF INCH INCREMENTS. TOOK A CAB HOME AND AND HAD TRUCK TOWED TO SPORT CHEVROLET FOR SERVICE. BRAKES REQUIRED REPLACEMENT OF THE VACUUM PUMP UNDER WARRANTY. THE STEERING RACK HAD TO BE REPLACED FOR $2880 NOT UNDER WARRANTY. ISSUE IS SUDDEN TOTAL STEERING RACK FAILURE WITH NO GRACEFUL DEGRADATION. IF IT HAD HAPPEN AT HIGHWAY SPEED I WOULDN'T BE HERE TO REPORT THE FAILURE.
Mfg Campaign: 11240282
Recall Date: Jul 29, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TRUCK MILEAGE IS 48K. DROVE ABOUT 8 MILES TO RESTAURANT FOR DINNER AND ALL WAS NORMAL. CAME OUT OF RESTAURANT AND STARTED TRUCK IN PARKING GARAGE AND STEERING WHEEL WOULDN'T BUDGE WITHOUT GREAT EFFORT AND THEN ONLY IN HALF INCH INCREMENTS. TOOK A CAB HOME AND AND HAD TRUCK TOWED TO SPORT CHEVROLET FOR SERVICE. BRAKES REQUIRED REPLACEMENT OF THE VACUUM PUMP UNDER WARRANTY. THE STEERING RACK HAD TO BE REPLACED FOR $2880 NOT UNDER WARRANTY. ISSUE IS SUDDEN TOTAL STEERING RACK FAILURE WITH NO GRACEFUL DEGRADATION. IF IT HAD HAPPEN AT HIGHWAY SPEED I WOULDN'T BE HERE TO REPORT THE FAILURE.
Corrective Action:
TRUCK MILEAGE IS 48K. DROVE ABOUT 8 MILES TO RESTAURANT FOR DINNER AND ALL WAS NORMAL. CAME OUT OF RESTAURANT AND STARTED TRUCK IN PARKING GARAGE AND STEERING WHEEL WOULDN'T BUDGE WITHOUT GREAT EFFORT AND THEN ONLY IN HALF INCH INCREMENTS. TOOK A CAB HOME AND AND HAD TRUCK TOWED TO SPORT CHEVROLET FOR SERVICE. BRAKES REQUIRED REPLACEMENT OF THE VACUUM PUMP UNDER WARRANTY. THE STEERING RACK HAD TO BE REPLACED FOR $2880 NOT UNDER WARRANTY. ISSUE IS SUDDEN TOTAL STEERING RACK FAILURE WITH NO GRACEFUL DEGRADATION. IF IT HAD HAPPEN AT HIGHWAY SPEED I WOULDN'T BE HERE TO REPORT THE FAILURE.
Additional Notes:
TRUCK MILEAGE IS 48K. DROVE ABOUT 8 MILES TO RESTAURANT FOR DINNER AND ALL WAS NORMAL. CAME OUT OF RESTAURANT AND STARTED TRUCK IN PARKING GARAGE AND STEERING WHEEL WOULDN'T BUDGE WITHOUT GREAT EFFORT AND THEN ONLY IN HALF INCH INCREMENTS. TOOK A CAB HOME AND AND HAD TRUCK TOWED TO SPORT CHEVROLET FOR SERVICE. BRAKES REQUIRED REPLACEMENT OF THE VACUUM PUMP UNDER WARRANTY. THE STEERING RACK HAD TO BE REPLACED FOR $2880 NOT UNDER WARRANTY. ISSUE IS SUDDEN TOTAL STEERING RACK FAILURE WITH NO GRACEFUL DEGRADATION. IF IT HAD HAPPEN AT HIGHWAY SPEED I WOULDN'T BE HERE TO REPORT THE FAILURE.
Mfg Campaign: 11240282
Recall Date: Jul 29, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES FELT LIKE THEY WERE SLIPPING AND THE VEHICLE WOULD CONTINUE TO ROLL FOR A MINIMUM OF 5 FEET. "SERVICE BRAKE ASSIST" MESSAGE WAS SHOWN AND THE BRAKE MODULE WAS REPLACED. VEHICLE WAS IN MOTION 24 HOURS AFTER REPLACING MODULE ON A MAJOR HIGHWAY AND "SERVICE BRAKE ASSIST" APPEARED ON THE DASH. BRAKE PEDAL WAS HARD AND BRAKING SYSTEM WAS COMPLETELY INOPERABLE.
Corrective Action:
BRAKES FELT LIKE THEY WERE SLIPPING AND THE VEHICLE WOULD CONTINUE TO ROLL FOR A MINIMUM OF 5 FEET. "SERVICE BRAKE ASSIST" MESSAGE WAS SHOWN AND THE BRAKE MODULE WAS REPLACED. VEHICLE WAS IN MOTION 24 HOURS AFTER REPLACING MODULE ON A MAJOR HIGHWAY AND "SERVICE BRAKE ASSIST" APPEARED ON THE DASH. BRAKE PEDAL WAS HARD AND BRAKING SYSTEM WAS COMPLETELY INOPERABLE.
Additional Notes:
BRAKES FELT LIKE THEY WERE SLIPPING AND THE VEHICLE WOULD CONTINUE TO ROLL FOR A MINIMUM OF 5 FEET. "SERVICE BRAKE ASSIST" MESSAGE WAS SHOWN AND THE BRAKE MODULE WAS REPLACED. VEHICLE WAS IN MOTION 24 HOURS AFTER REPLACING MODULE ON A MAJOR HIGHWAY AND "SERVICE BRAKE ASSIST" APPEARED ON THE DASH. BRAKE PEDAL WAS HARD AND BRAKING SYSTEM WAS COMPLETELY INOPERABLE.
Mfg Campaign: 11221943
Recall Date: Jun 22, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT SLOW SPEEDS BRAKE HITS THE BOTTOM AND VEHICLE DOESN'T STOP. DEALER ADMITS BRAKE VACUUM FAILURE.
Corrective Action:
AT SLOW SPEEDS BRAKE HITS THE BOTTOM AND VEHICLE DOESN'T STOP. DEALER ADMITS BRAKE VACUUM FAILURE.
Additional Notes:
AT SLOW SPEEDS BRAKE HITS THE BOTTOM AND VEHICLE DOESN'T STOP. DEALER ADMITS BRAKE VACUUM FAILURE.
Mfg Campaign: 11219902
Recall Date: Jun 13, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
LOST POWER TO BRAKES - DIFFICULTY STOPPING AT LOW SPEEDS - NEARLY HIT CAR IN FRONT OF ME - CAR FELT LIKE IT WOULD NOT STOP
Corrective Action:
LOST POWER TO BRAKES - DIFFICULTY STOPPING AT LOW SPEEDS - NEARLY HIT CAR IN FRONT OF ME - CAR FELT LIKE IT WOULD NOT STOP
Additional Notes:
LOST POWER TO BRAKES - DIFFICULTY STOPPING AT LOW SPEEDS - NEARLY HIT CAR IN FRONT OF ME - CAR FELT LIKE IT WOULD NOT STOP
Mfg Campaign: 11217683
Recall Date: Jun 4, 2019
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