Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
327 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
HI IM WRITING AGAIN TO REPORT ON 2016 CHEVY TAHOE VACUMM ASST FAILURE / DEFECTIVE PARTS THE TAHOE HAD AT THE TIME OF THE CRASH 40,475! I HAD JUST PICKED UP MY VEHICLE FROM SERVICE AT JACK SCHMITT CHEVROLET FOR UNRELATED ISSUE I WAS 2 MILES FROM THE DEALERSHIP HEADING SOUTHBOUND ON GREEN MOUNT RD. APPROACHING A STOP LIGHT I WAS SLOWING DOWN COMING UP TO THE LIGHT WHEN SPIDER FELL BETWEEN MY LEGS SO I ATTEMPTED TO KILL IT AT THE SAME TIME THE COLLISION ALERT ACTIVATED AND I IMMEDIATELY HIT THE BRAKES BUT THE PEDAL WAS HARD AND THE SUV WAS NOT STOPPING LIKE I THOUGHT IT SHOULD SO I STARTED MAKING EVASIVE ACTION TO AVOID REAR ENDING THE CAR AT THE LIGHT. I PULLED THE STEERING WHEEL ALL THE WAY TO THE RIGHT BUT THE SUV KEPT MOVING NOT SLOWING AS IT SHOULD HAVE AND HIT REAR PASSENGER SIDE BACK OH THE CAR IN FRONT OF ME CAUSING NOMINAL DAMAGE TO BOTH VEHICLES ABOUT 12,000 FOR THE TAHOE WHICH I GOT REPAIRED SO I CHALK IT UP AS MY FAULT BUT I KEPT NOTICING THE SUV ON SEVERAL OCCASIONS SEEMED LIKE IT WAS STILL MOVING WHEN IT SHOULD STOPPED. MONTHS PASSED AND I WAS LOOKING UP POSSIBLE CAUSES AND ON A WEB SITE A COMPLAINT MADE BY SOMEBODY WHO'S TAHOE WAS DOING THE SAME THING THAT'S WHEN I FILED A CLAIM WITH CHEVY/GM SOMEWHERE AROUND JUNE 20 2018 AND SPOKE MONIQUE HILL WHO TOOK MY REPORT AND MONTHS LATER DENIED MY CLAIM AND IN THE SAME LETTER SAID GET YOUR VACUM ASST SERVICED AND I THOUGHT THAT WAS STRANGE! ANYWAY I DID GET IT SERVICED AT JACK SCHMITT CHEVY IN OFALLON IL 6186252800 AND WAS TOLD THE VACUUM ASSIST WAS DEFECTIVE AND THEY HAD TO ORDER THE PARTS TO REPAIR ALSO THEY HAD TO GIVE ME A CAR RENTAL BECAUSE THE 2016 CHEVY TAHOE WAS UNSAFE FOR THE ROAD AND THAT WOULD BE HELD LIABLE IF THEY LET ME TAKE IT AND I'M PISSED AT THAT POINT ALL THIS TIME I COULD HAVE BEEN KILLED! I WAS HURT AND HURT FOR ABOUT A YEAR SURE BACK AND NECK AND THEY JUST DENIED DENIED DENIED! PLEASE HELP
Corrective Action:
HI IM WRITING AGAIN TO REPORT ON 2016 CHEVY TAHOE VACUMM ASST FAILURE / DEFECTIVE PARTS THE TAHOE HAD AT THE TIME OF THE CRASH 40,475! I HAD JUST PICKED UP MY VEHICLE FROM SERVICE AT JACK SCHMITT CHEVROLET FOR UNRELATED ISSUE I WAS 2 MILES FROM THE DEALERSHIP HEADING SOUTHBOUND ON GREEN MOUNT RD. APPROACHING A STOP LIGHT I WAS SLOWING DOWN COMING UP TO THE LIGHT WHEN SPIDER FELL BETWEEN MY LEGS SO I ATTEMPTED TO KILL IT AT THE SAME TIME THE COLLISION ALERT ACTIVATED AND I IMMEDIATELY HIT THE BRAKES BUT THE PEDAL WAS HARD AND THE SUV WAS NOT STOPPING LIKE I THOUGHT IT SHOULD SO I STARTED MAKING EVASIVE ACTION TO AVOID REAR ENDING THE CAR AT THE LIGHT. I PULLED THE STEERING WHEEL ALL THE WAY TO THE RIGHT BUT THE SUV KEPT MOVING NOT SLOWING AS IT SHOULD HAVE AND HIT REAR PASSENGER SIDE BACK OH THE CAR IN FRONT OF ME CAUSING NOMINAL DAMAGE TO BOTH VEHICLES ABOUT 12,000 FOR THE TAHOE WHICH I GOT REPAIRED SO I CHALK IT UP AS MY FAULT BUT I KEPT NOTICING THE SUV ON SEVERAL OCCASIONS SEEMED LIKE IT WAS STILL MOVING WHEN IT SHOULD STOPPED. MONTHS PASSED AND I WAS LOOKING UP POSSIBLE CAUSES AND ON A WEB SITE A COMPLAINT MADE BY SOMEBODY WHO'S TAHOE WAS DOING THE SAME THING THAT'S WHEN I FILED A CLAIM WITH CHEVY/GM SOMEWHERE AROUND JUNE 20 2018 AND SPOKE MONIQUE HILL WHO TOOK MY REPORT AND MONTHS LATER DENIED MY CLAIM AND IN THE SAME LETTER SAID GET YOUR VACUM ASST SERVICED AND I THOUGHT THAT WAS STRANGE! ANYWAY I DID GET IT SERVICED AT JACK SCHMITT CHEVY IN OFALLON IL 6186252800 AND WAS TOLD THE VACUUM ASSIST WAS DEFECTIVE AND THEY HAD TO ORDER THE PARTS TO REPAIR ALSO THEY HAD TO GIVE ME A CAR RENTAL BECAUSE THE 2016 CHEVY TAHOE WAS UNSAFE FOR THE ROAD AND THAT WOULD BE HELD LIABLE IF THEY LET ME TAKE IT AND I'M PISSED AT THAT POINT ALL THIS TIME I COULD HAVE BEEN KILLED! I WAS HURT AND HURT FOR ABOUT A YEAR SURE BACK AND NECK AND THEY JUST DENIED DENIED DENIED! PLEASE HELP
Additional Notes:
HI IM WRITING AGAIN TO REPORT ON 2016 CHEVY TAHOE VACUMM ASST FAILURE / DEFECTIVE PARTS THE TAHOE HAD AT THE TIME OF THE CRASH 40,475! I HAD JUST PICKED UP MY VEHICLE FROM SERVICE AT JACK SCHMITT CHEVROLET FOR UNRELATED ISSUE I WAS 2 MILES FROM THE DEALERSHIP HEADING SOUTHBOUND ON GREEN MOUNT RD. APPROACHING A STOP LIGHT I WAS SLOWING DOWN COMING UP TO THE LIGHT WHEN SPIDER FELL BETWEEN MY LEGS SO I ATTEMPTED TO KILL IT AT THE SAME TIME THE COLLISION ALERT ACTIVATED AND I IMMEDIATELY HIT THE BRAKES BUT THE PEDAL WAS HARD AND THE SUV WAS NOT STOPPING LIKE I THOUGHT IT SHOULD SO I STARTED MAKING EVASIVE ACTION TO AVOID REAR ENDING THE CAR AT THE LIGHT. I PULLED THE STEERING WHEEL ALL THE WAY TO THE RIGHT BUT THE SUV KEPT MOVING NOT SLOWING AS IT SHOULD HAVE AND HIT REAR PASSENGER SIDE BACK OH THE CAR IN FRONT OF ME CAUSING NOMINAL DAMAGE TO BOTH VEHICLES ABOUT 12,000 FOR THE TAHOE WHICH I GOT REPAIRED SO I CHALK IT UP AS MY FAULT BUT I KEPT NOTICING THE SUV ON SEVERAL OCCASIONS SEEMED LIKE IT WAS STILL MOVING WHEN IT SHOULD STOPPED. MONTHS PASSED AND I WAS LOOKING UP POSSIBLE CAUSES AND ON A WEB SITE A COMPLAINT MADE BY SOMEBODY WHO'S TAHOE WAS DOING THE SAME THING THAT'S WHEN I FILED A CLAIM WITH CHEVY/GM SOMEWHERE AROUND JUNE 20 2018 AND SPOKE MONIQUE HILL WHO TOOK MY REPORT AND MONTHS LATER DENIED MY CLAIM AND IN THE SAME LETTER SAID GET YOUR VACUM ASST SERVICED AND I THOUGHT THAT WAS STRANGE! ANYWAY I DID GET IT SERVICED AT JACK SCHMITT CHEVY IN OFALLON IL 6186252800 AND WAS TOLD THE VACUUM ASSIST WAS DEFECTIVE AND THEY HAD TO ORDER THE PARTS TO REPAIR ALSO THEY HAD TO GIVE ME A CAR RENTAL BECAUSE THE 2016 CHEVY TAHOE WAS UNSAFE FOR THE ROAD AND THAT WOULD BE HELD LIABLE IF THEY LET ME TAKE IT AND I'M PISSED AT THAT POINT ALL THIS TIME I COULD HAVE BEEN KILLED! I WAS HURT AND HURT FOR ABOUT A YEAR SURE BACK AND NECK AND THEY JUST DENIED DENIED DENIED! PLEASE HELP
Mfg Campaign: 11207277
Recall Date: May 13, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE FAILURE/ HARD BRAKE REQUIRED TO STOP VEHICLE. VACUUM PUMP FAILED.
Corrective Action:
BRAKE FAILURE/ HARD BRAKE REQUIRED TO STOP VEHICLE. VACUUM PUMP FAILED.
Additional Notes:
BRAKE FAILURE/ HARD BRAKE REQUIRED TO STOP VEHICLE. VACUUM PUMP FAILED.
Mfg Campaign: 11205824
Recall Date: May 6, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
INTERIOR LIGHTS ON DASHBOARD TURN OFF THEN THEY FLICKER/PULSATE, HEADLIGHTS AND EXTERIOR BREAK LIGHTS FLICKER/PULSATE CONSTANTLY. IT'S MORE NOTICEABLE AT NIGHT WHILE IN MOTION. OTHER DRIVERS THINK I'M FLASHING MY LIGHTS AT THEM. CHECKED ALL CONNECTIONS OF THE BATTERY AND ALSO THE ALTERNATOR BY MECHANIC AND NO PROBLEM WAS FOUND..
Corrective Action:
INTERIOR LIGHTS ON DASHBOARD TURN OFF THEN THEY FLICKER/PULSATE, HEADLIGHTS AND EXTERIOR BREAK LIGHTS FLICKER/PULSATE CONSTANTLY. IT'S MORE NOTICEABLE AT NIGHT WHILE IN MOTION. OTHER DRIVERS THINK I'M FLASHING MY LIGHTS AT THEM. CHECKED ALL CONNECTIONS OF THE BATTERY AND ALSO THE ALTERNATOR BY MECHANIC AND NO PROBLEM WAS FOUND..
Additional Notes:
INTERIOR LIGHTS ON DASHBOARD TURN OFF THEN THEY FLICKER/PULSATE, HEADLIGHTS AND EXTERIOR BREAK LIGHTS FLICKER/PULSATE CONSTANTLY. IT'S MORE NOTICEABLE AT NIGHT WHILE IN MOTION. OTHER DRIVERS THINK I'M FLASHING MY LIGHTS AT THEM. CHECKED ALL CONNECTIONS OF THE BATTERY AND ALSO THE ALTERNATOR BY MECHANIC AND NO PROBLEM WAS FOUND..
Mfg Campaign: 11195946
Recall Date: Apr 12, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY AIRBAG LIGHT CAME ON AND IT STAYS ON
Corrective Action:
MY AIRBAG LIGHT CAME ON AND IT STAYS ON
Additional Notes:
MY AIRBAG LIGHT CAME ON AND IT STAYS ON
Mfg Campaign: 11195544
Recall Date: Apr 11, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
EXPERIENCED SPONGY/SOFT PEDAL AND INCREASED STOPPING DISTANCE. TOOK VEHICLE TO DEALER THINKING IT NEEDED NEW BRAKES AND WAS TOLD IT NEEDED A NEW VACUUM PUMP, BOOSTER AND MASTER CYLINDER AT A COST OF $1,400. I WAS TOLD THAT THIS WAS A KNOWN ISSUE WITH SEVERAL GM MODELS BUT THE VEHICLE WAS 2,500 MILES/10 DAYS OUT OF WARRANTY AT THE TIME.
Corrective Action:
EXPERIENCED SPONGY/SOFT PEDAL AND INCREASED STOPPING DISTANCE. TOOK VEHICLE TO DEALER THINKING IT NEEDED NEW BRAKES AND WAS TOLD IT NEEDED A NEW VACUUM PUMP, BOOSTER AND MASTER CYLINDER AT A COST OF $1,400. I WAS TOLD THAT THIS WAS A KNOWN ISSUE WITH SEVERAL GM MODELS BUT THE VEHICLE WAS 2,500 MILES/10 DAYS OUT OF WARRANTY AT THE TIME.
Additional Notes:
EXPERIENCED SPONGY/SOFT PEDAL AND INCREASED STOPPING DISTANCE. TOOK VEHICLE TO DEALER THINKING IT NEEDED NEW BRAKES AND WAS TOLD IT NEEDED A NEW VACUUM PUMP, BOOSTER AND MASTER CYLINDER AT A COST OF $1,400. I WAS TOLD THAT THIS WAS A KNOWN ISSUE WITH SEVERAL GM MODELS BUT THE VEHICLE WAS 2,500 MILES/10 DAYS OUT OF WARRANTY AT THE TIME.
Mfg Campaign: 11192333
Recall Date: Mar 29, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT VERY LOW SPEEDS, BRAKES DO NOT WORK. BACKING OUT OF DRIVE, PULLING INTO GARAGE, WAITING IN TRAFFIC ON A HILL. PUSH DOWN ON BREAKS AND NOTHING STOPS. WORKS FINE WHEN AT NORMAL SPEEDS. DEALERSHIP COULD NOT CREATE ISSUE AT THEIR SITE. HAS HAPPENED 10+ TIMES AT HOME AND IN PARKING LOTS AND IN TRAFFIC JAMS. BEGAN NOTICING AROUND 40000 MILES. VEHICLE AT 49000 MILES NOW.
Corrective Action:
AT VERY LOW SPEEDS, BRAKES DO NOT WORK. BACKING OUT OF DRIVE, PULLING INTO GARAGE, WAITING IN TRAFFIC ON A HILL. PUSH DOWN ON BREAKS AND NOTHING STOPS. WORKS FINE WHEN AT NORMAL SPEEDS. DEALERSHIP COULD NOT CREATE ISSUE AT THEIR SITE. HAS HAPPENED 10+ TIMES AT HOME AND IN PARKING LOTS AND IN TRAFFIC JAMS. BEGAN NOTICING AROUND 40000 MILES. VEHICLE AT 49000 MILES NOW.
Additional Notes:
AT VERY LOW SPEEDS, BRAKES DO NOT WORK. BACKING OUT OF DRIVE, PULLING INTO GARAGE, WAITING IN TRAFFIC ON A HILL. PUSH DOWN ON BREAKS AND NOTHING STOPS. WORKS FINE WHEN AT NORMAL SPEEDS. DEALERSHIP COULD NOT CREATE ISSUE AT THEIR SITE. HAS HAPPENED 10+ TIMES AT HOME AND IN PARKING LOTS AND IN TRAFFIC JAMS. BEGAN NOTICING AROUND 40000 MILES. VEHICLE AT 49000 MILES NOW.
Mfg Campaign: 11192211
Recall Date: Mar 28, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
INCREASED BRAKE EFFORT, BRAKES FREEZE UP IN STOP AND GO TRAFFIC AND SLOW SPEEDS. PARKING, PARKING LOTS ETC
Corrective Action:
INCREASED BRAKE EFFORT, BRAKES FREEZE UP IN STOP AND GO TRAFFIC AND SLOW SPEEDS. PARKING, PARKING LOTS ETC
Additional Notes:
INCREASED BRAKE EFFORT, BRAKES FREEZE UP IN STOP AND GO TRAFFIC AND SLOW SPEEDS. PARKING, PARKING LOTS ETC
Mfg Campaign: 11191622
Recall Date: Mar 26, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING DOWN A CITY STREET, TRANSMISSION SLIPS AND/OR DOES NOT CATCH ON ACCELERATION. JERKING MOTION AS IT SEARCHES TO CATCH GEARS. FAINT BURNING SMELL.
Corrective Action:
WHILE DRIVING DOWN A CITY STREET, TRANSMISSION SLIPS AND/OR DOES NOT CATCH ON ACCELERATION. JERKING MOTION AS IT SEARCHES TO CATCH GEARS. FAINT BURNING SMELL.
Additional Notes:
WHILE DRIVING DOWN A CITY STREET, TRANSMISSION SLIPS AND/OR DOES NOT CATCH ON ACCELERATION. JERKING MOTION AS IT SEARCHES TO CATCH GEARS. FAINT BURNING SMELL.
Mfg Campaign: 11191732
Recall Date: Mar 26, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
THE VEHICLE HAS BEEN THROUGH THE SHOP FOR REPAIR TO VIBRATIONS AT SPEEDS ABOVE 70+ MPH. THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. IT SEEMS TO BE A SIMILAR PROBLEM OTHER OWNERS EXPERIENCE TOO.
Corrective Action:
THE VEHICLE HAS BEEN THROUGH THE SHOP FOR REPAIR TO VIBRATIONS AT SPEEDS ABOVE 70+ MPH. THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. IT SEEMS TO BE A SIMILAR PROBLEM OTHER OWNERS EXPERIENCE TOO.
Additional Notes:
THE VEHICLE HAS BEEN THROUGH THE SHOP FOR REPAIR TO VIBRATIONS AT SPEEDS ABOVE 70+ MPH. THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. IT SEEMS TO BE A SIMILAR PROBLEM OTHER OWNERS EXPERIENCE TOO.
Mfg Campaign: 11189769
Recall Date: Mar 18, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE HAS BEEN THROUGH THE SHOP FOR REPAIR TO VIBRATIONS AT SPEEDS ABOVE 70+ MPH. THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. IT SEEMS TO BE A SIMILAR PROBLEM OTHER OWNERS EXPERIENCE TOO.
Corrective Action:
THE VEHICLE HAS BEEN THROUGH THE SHOP FOR REPAIR TO VIBRATIONS AT SPEEDS ABOVE 70+ MPH. THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. IT SEEMS TO BE A SIMILAR PROBLEM OTHER OWNERS EXPERIENCE TOO.
Additional Notes:
THE VEHICLE HAS BEEN THROUGH THE SHOP FOR REPAIR TO VIBRATIONS AT SPEEDS ABOVE 70+ MPH. THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. IT SEEMS TO BE A SIMILAR PROBLEM OTHER OWNERS EXPERIENCE TOO.
Mfg Campaign: 11189769
Recall Date: Mar 18, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT STATED THAT THE BRAKES DID NOT WORK WHILE DRIVING AT SLOW SPEEDS. OBX CHEVROLET BUICK (6166 N C CROATAN HWY, KITTY HAWK, NC 27949, (252) 429-5552) DIAGNOSED THAT THE BRAKE BOOSTERS FAILED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT STATED THAT THE BRAKES DID NOT WORK WHILE DRIVING AT SLOW SPEEDS. OBX CHEVROLET BUICK (6166 N C CROATAN HWY, KITTY HAWK, NC 27949, (252) 429-5552) DIAGNOSED THAT THE BRAKE BOOSTERS FAILED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT STATED THAT THE BRAKES DID NOT WORK WHILE DRIVING AT SLOW SPEEDS. OBX CHEVROLET BUICK (6166 N C CROATAN HWY, KITTY HAWK, NC 27949, (252) 429-5552) DIAGNOSED THAT THE BRAKE BOOSTERS FAILED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11186542
Recall Date: Mar 13, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT WAS DIFFICULT TO DEPRESS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DARLING'S CHEVROLET (121 DOWNEAST HWY, ELLSWORTH, ME 04605, 866-575-2434) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 95099372350. THE FAILURE MILEAGE WAS 69,800.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT WAS DIFFICULT TO DEPRESS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DARLING'S CHEVROLET (121 DOWNEAST HWY, ELLSWORTH, ME 04605, 866-575-2434) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 95099372350. THE FAILURE MILEAGE WAS 69,800.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT WAS DIFFICULT TO DEPRESS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DARLING'S CHEVROLET (121 DOWNEAST HWY, ELLSWORTH, ME 04605, 866-575-2434) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 95099372350. THE FAILURE MILEAGE WAS 69,800.
Mfg Campaign: 11185068
Recall Date: Mar 8, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
DISHONEST, UNTRUSTWORTHY, AND THIEF'S. THEY HAVE LOST MY BUSINESS, RESPECT, AND ETC. I WENT IN 27TH OF FEB 2019 AND LESS THAN 15 HOURS THE SUSPENSION FAILED ON THE DRIVE BACK HOME. THIS WAS A 2.5 HOURS DRIVE SO THE GUY INFORMED ME TO COME BACK SO I CANCELLED PLANS THE MORNING OF THE 28TH TO BRING THE VEHICLE BACK. ON 28TH FEB 2019, I INFORMED THE DEALERSHIP AND THEY TOLD ME IT'S MY RESPONSIBILITY WHEN I DONE PAID YOU ALMOST $34K CASH FOR THIS VEHICLE WHICH IS MY WHILE SAVINGS FOR THE SAFTEY OF MY WIFE; FOUR KIDS. NOW ITS COSTING ME OVER $2K TO FIX THEIR PROBLEM WHICH SUPPOSEDLY PASSED INSPECTION. I HAVE THE PICTURES THAT PROVE OTHERWISE AND THE CHEVY DEALERSHIP SAID IT IS THE WORST THEY HAVE SEEN YET.
Corrective Action:
DISHONEST, UNTRUSTWORTHY, AND THIEF'S. THEY HAVE LOST MY BUSINESS, RESPECT, AND ETC. I WENT IN 27TH OF FEB 2019 AND LESS THAN 15 HOURS THE SUSPENSION FAILED ON THE DRIVE BACK HOME. THIS WAS A 2.5 HOURS DRIVE SO THE GUY INFORMED ME TO COME BACK SO I CANCELLED PLANS THE MORNING OF THE 28TH TO BRING THE VEHICLE BACK. ON 28TH FEB 2019, I INFORMED THE DEALERSHIP AND THEY TOLD ME IT'S MY RESPONSIBILITY WHEN I DONE PAID YOU ALMOST $34K CASH FOR THIS VEHICLE WHICH IS MY WHILE SAVINGS FOR THE SAFTEY OF MY WIFE; FOUR KIDS. NOW ITS COSTING ME OVER $2K TO FIX THEIR PROBLEM WHICH SUPPOSEDLY PASSED INSPECTION. I HAVE THE PICTURES THAT PROVE OTHERWISE AND THE CHEVY DEALERSHIP SAID IT IS THE WORST THEY HAVE SEEN YET.
Additional Notes:
DISHONEST, UNTRUSTWORTHY, AND THIEF'S. THEY HAVE LOST MY BUSINESS, RESPECT, AND ETC. I WENT IN 27TH OF FEB 2019 AND LESS THAN 15 HOURS THE SUSPENSION FAILED ON THE DRIVE BACK HOME. THIS WAS A 2.5 HOURS DRIVE SO THE GUY INFORMED ME TO COME BACK SO I CANCELLED PLANS THE MORNING OF THE 28TH TO BRING THE VEHICLE BACK. ON 28TH FEB 2019, I INFORMED THE DEALERSHIP AND THEY TOLD ME IT'S MY RESPONSIBILITY WHEN I DONE PAID YOU ALMOST $34K CASH FOR THIS VEHICLE WHICH IS MY WHILE SAVINGS FOR THE SAFTEY OF MY WIFE; FOUR KIDS. NOW ITS COSTING ME OVER $2K TO FIX THEIR PROBLEM WHICH SUPPOSEDLY PASSED INSPECTION. I HAVE THE PICTURES THAT PROVE OTHERWISE AND THE CHEVY DEALERSHIP SAID IT IS THE WORST THEY HAVE SEEN YET.
Mfg Campaign: 11185099
Recall Date: Mar 8, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BREAKS FAILED ON TWO SEPARATE OCCASIONS APPROXIMATELY 3 WEEKS APART WHILE ATTEMPTING TO STOP COMING INTO THE GARAGE. BREAKS WORKED FINE PULLING INTO THE DRIVEWAY.
Corrective Action:
BREAKS FAILED ON TWO SEPARATE OCCASIONS APPROXIMATELY 3 WEEKS APART WHILE ATTEMPTING TO STOP COMING INTO THE GARAGE. BREAKS WORKED FINE PULLING INTO THE DRIVEWAY.
Additional Notes:
BREAKS FAILED ON TWO SEPARATE OCCASIONS APPROXIMATELY 3 WEEKS APART WHILE ATTEMPTING TO STOP COMING INTO THE GARAGE. BREAKS WORKED FINE PULLING INTO THE DRIVEWAY.
Mfg Campaign: 11184176
Recall Date: Mar 4, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE AIR CONDITIONER HAS STOPPED WORKING, THE CONDENSER HAS BLOWN AND IS BEING REPAIRED. GM HAS AN EXTENDED WARRANTY, UP TO 60,000 MILES.. MINE HAS APPROXIMATELY 69,000 MILES, SO IT'S NOT COVERED UNDER THIS. THIS IS A KNOWN PROBLEM AND GM SHOULD BE REQUIRED TO PAY FOR THIS, AS THEY ARE AWARE THAT THIS IS AN ISSUE WITH SEVERAL MODELS.
Corrective Action:
THE AIR CONDITIONER HAS STOPPED WORKING, THE CONDENSER HAS BLOWN AND IS BEING REPAIRED. GM HAS AN EXTENDED WARRANTY, UP TO 60,000 MILES.. MINE HAS APPROXIMATELY 69,000 MILES, SO IT'S NOT COVERED UNDER THIS. THIS IS A KNOWN PROBLEM AND GM SHOULD BE REQUIRED TO PAY FOR THIS, AS THEY ARE AWARE THAT THIS IS AN ISSUE WITH SEVERAL MODELS.
Additional Notes:
THE AIR CONDITIONER HAS STOPPED WORKING, THE CONDENSER HAS BLOWN AND IS BEING REPAIRED. GM HAS AN EXTENDED WARRANTY, UP TO 60,000 MILES.. MINE HAS APPROXIMATELY 69,000 MILES, SO IT'S NOT COVERED UNDER THIS. THIS IS A KNOWN PROBLEM AND GM SHOULD BE REQUIRED TO PAY FOR THIS, AS THEY ARE AWARE THAT THIS IS AN ISSUE WITH SEVERAL MODELS.
Mfg Campaign: 11180330
Recall Date: Feb 15, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I WAS DRIVING A 2016 CHEVY TAHOE ON A RESIDENTIAL STREET. MY CAR LOST ALL CONTROL OF STEERING AND BRAKES. WHILE DRIVING THE CAR VEERED TO THE RIGHT AND HIT A CAR, CONTINUED ON HITTING 2 MORE PARKED CARS, DROVE THRU SOMEONE'S LARGE HEDGES, AND WAS SECONDS AWAY FROM DRIVING INTO SOMEONE'S HOUSE BUT WAS STOPPED WHEN I HIT THE 2 PARKED CARS IN THE DRIVEWAY. MY AIRBAG ALSO DID NOT DEPLOY. TWO CARS INVOLVED WERE TOTALED. AGAIN, I HAD NO CONTROL OVER THE STEERING OR THE BRAKES. THANK GOD I'M ALIVE AND I DIDN'T KILL ANYONE.
Corrective Action:
I WAS DRIVING A 2016 CHEVY TAHOE ON A RESIDENTIAL STREET. MY CAR LOST ALL CONTROL OF STEERING AND BRAKES. WHILE DRIVING THE CAR VEERED TO THE RIGHT AND HIT A CAR, CONTINUED ON HITTING 2 MORE PARKED CARS, DROVE THRU SOMEONE'S LARGE HEDGES, AND WAS SECONDS AWAY FROM DRIVING INTO SOMEONE'S HOUSE BUT WAS STOPPED WHEN I HIT THE 2 PARKED CARS IN THE DRIVEWAY. MY AIRBAG ALSO DID NOT DEPLOY. TWO CARS INVOLVED WERE TOTALED. AGAIN, I HAD NO CONTROL OVER THE STEERING OR THE BRAKES. THANK GOD I'M ALIVE AND I DIDN'T KILL ANYONE.
Additional Notes:
I WAS DRIVING A 2016 CHEVY TAHOE ON A RESIDENTIAL STREET. MY CAR LOST ALL CONTROL OF STEERING AND BRAKES. WHILE DRIVING THE CAR VEERED TO THE RIGHT AND HIT A CAR, CONTINUED ON HITTING 2 MORE PARKED CARS, DROVE THRU SOMEONE'S LARGE HEDGES, AND WAS SECONDS AWAY FROM DRIVING INTO SOMEONE'S HOUSE BUT WAS STOPPED WHEN I HIT THE 2 PARKED CARS IN THE DRIVEWAY. MY AIRBAG ALSO DID NOT DEPLOY. TWO CARS INVOLVED WERE TOTALED. AGAIN, I HAD NO CONTROL OVER THE STEERING OR THE BRAKES. THANK GOD I'M ALIVE AND I DIDN'T KILL ANYONE.
Mfg Campaign: 11172341
Recall Date: Jan 27, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING A 2016 CHEVY TAHOE ON A RESIDENTIAL STREET. MY CAR LOST ALL CONTROL OF STEERING AND BRAKES. WHILE DRIVING THE CAR VEERED TO THE RIGHT AND HIT A CAR, CONTINUED ON HITTING 2 MORE PARKED CARS, DROVE THRU SOMEONE'S LARGE HEDGES, AND WAS SECONDS AWAY FROM DRIVING INTO SOMEONE'S HOUSE BUT WAS STOPPED WHEN I HIT THE 2 PARKED CARS IN THE DRIVEWAY. MY AIRBAG ALSO DID NOT DEPLOY. TWO CARS INVOLVED WERE TOTALED. AGAIN, I HAD NO CONTROL OVER THE STEERING OR THE BRAKES. THANK GOD I'M ALIVE AND I DIDN'T KILL ANYONE.
Corrective Action:
I WAS DRIVING A 2016 CHEVY TAHOE ON A RESIDENTIAL STREET. MY CAR LOST ALL CONTROL OF STEERING AND BRAKES. WHILE DRIVING THE CAR VEERED TO THE RIGHT AND HIT A CAR, CONTINUED ON HITTING 2 MORE PARKED CARS, DROVE THRU SOMEONE'S LARGE HEDGES, AND WAS SECONDS AWAY FROM DRIVING INTO SOMEONE'S HOUSE BUT WAS STOPPED WHEN I HIT THE 2 PARKED CARS IN THE DRIVEWAY. MY AIRBAG ALSO DID NOT DEPLOY. TWO CARS INVOLVED WERE TOTALED. AGAIN, I HAD NO CONTROL OVER THE STEERING OR THE BRAKES. THANK GOD I'M ALIVE AND I DIDN'T KILL ANYONE.
Additional Notes:
I WAS DRIVING A 2016 CHEVY TAHOE ON A RESIDENTIAL STREET. MY CAR LOST ALL CONTROL OF STEERING AND BRAKES. WHILE DRIVING THE CAR VEERED TO THE RIGHT AND HIT A CAR, CONTINUED ON HITTING 2 MORE PARKED CARS, DROVE THRU SOMEONE'S LARGE HEDGES, AND WAS SECONDS AWAY FROM DRIVING INTO SOMEONE'S HOUSE BUT WAS STOPPED WHEN I HIT THE 2 PARKED CARS IN THE DRIVEWAY. MY AIRBAG ALSO DID NOT DEPLOY. TWO CARS INVOLVED WERE TOTALED. AGAIN, I HAD NO CONTROL OVER THE STEERING OR THE BRAKES. THANK GOD I'M ALIVE AND I DIDN'T KILL ANYONE.
Mfg Campaign: 11172341
Recall Date: Jan 27, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING A 2016 CHEVY TAHOE ON A RESIDENTIAL STREET. MY CAR LOST ALL CONTROL OF STEERING AND BRAKES. WHILE DRIVING THE CAR VEERED TO THE RIGHT AND HIT A CAR, CONTINUED ON HITTING 2 MORE PARKED CARS, DROVE THRU SOMEONE'S LARGE HEDGES, AND WAS SECONDS AWAY FROM DRIVING INTO SOMEONE'S HOUSE BUT WAS STOPPED WHEN I HIT THE 2 PARKED CARS IN THE DRIVEWAY. MY AIRBAG ALSO DID NOT DEPLOY. TWO CARS INVOLVED WERE TOTALED. AGAIN, I HAD NO CONTROL OVER THE STEERING OR THE BRAKES. THANK GOD I'M ALIVE AND I DIDN'T KILL ANYONE.
Corrective Action:
I WAS DRIVING A 2016 CHEVY TAHOE ON A RESIDENTIAL STREET. MY CAR LOST ALL CONTROL OF STEERING AND BRAKES. WHILE DRIVING THE CAR VEERED TO THE RIGHT AND HIT A CAR, CONTINUED ON HITTING 2 MORE PARKED CARS, DROVE THRU SOMEONE'S LARGE HEDGES, AND WAS SECONDS AWAY FROM DRIVING INTO SOMEONE'S HOUSE BUT WAS STOPPED WHEN I HIT THE 2 PARKED CARS IN THE DRIVEWAY. MY AIRBAG ALSO DID NOT DEPLOY. TWO CARS INVOLVED WERE TOTALED. AGAIN, I HAD NO CONTROL OVER THE STEERING OR THE BRAKES. THANK GOD I'M ALIVE AND I DIDN'T KILL ANYONE.
Additional Notes:
I WAS DRIVING A 2016 CHEVY TAHOE ON A RESIDENTIAL STREET. MY CAR LOST ALL CONTROL OF STEERING AND BRAKES. WHILE DRIVING THE CAR VEERED TO THE RIGHT AND HIT A CAR, CONTINUED ON HITTING 2 MORE PARKED CARS, DROVE THRU SOMEONE'S LARGE HEDGES, AND WAS SECONDS AWAY FROM DRIVING INTO SOMEONE'S HOUSE BUT WAS STOPPED WHEN I HIT THE 2 PARKED CARS IN THE DRIVEWAY. MY AIRBAG ALSO DID NOT DEPLOY. TWO CARS INVOLVED WERE TOTALED. AGAIN, I HAD NO CONTROL OVER THE STEERING OR THE BRAKES. THANK GOD I'M ALIVE AND I DIDN'T KILL ANYONE.
Mfg Campaign: 11172341
Recall Date: Jan 27, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN DRIVING AT SLOW SPEEDS AS IN A PARKING LOT THE BRAKES FAIL TO STOP TRUCK. THIS HAPPENED THREE TIMES WITH IN A 30 MINUTE TIME PERIOD.
Corrective Action:
WHEN DRIVING AT SLOW SPEEDS AS IN A PARKING LOT THE BRAKES FAIL TO STOP TRUCK. THIS HAPPENED THREE TIMES WITH IN A 30 MINUTE TIME PERIOD.
Additional Notes:
WHEN DRIVING AT SLOW SPEEDS AS IN A PARKING LOT THE BRAKES FAIL TO STOP TRUCK. THIS HAPPENED THREE TIMES WITH IN A 30 MINUTE TIME PERIOD.
Mfg Campaign: 11171028
Recall Date: Jan 20, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO HEINRICH CHEVROLET (LOCATED AT 5775 S TRANSIT RD, LOCKPORT, NY 14094, (716)-514-4134) WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERNAL OPENING IN THE VACUUM PUMP, WHICH CAUSED THE FAILURE WHILE BRAKING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,361.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO HEINRICH CHEVROLET (LOCATED AT 5775 S TRANSIT RD, LOCKPORT, NY 14094, (716)-514-4134) WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERNAL OPENING IN THE VACUUM PUMP, WHICH CAUSED THE FAILURE WHILE BRAKING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,361.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO HEINRICH CHEVROLET (LOCATED AT 5775 S TRANSIT RD, LOCKPORT, NY 14094, (716)-514-4134) WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERNAL OPENING IN THE VACUUM PUMP, WHICH CAUSED THE FAILURE WHILE BRAKING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,361.
Mfg Campaign: 11170401
Recall Date: Jan 16, 2019
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