Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202300860
Recall Date: Oct 1, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
Consumer Complaints
113 ComplaintsGeneral Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
2018 TAHOE W/ 60,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD.
Corrective Action:
2018 TAHOE W/ 60,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD.
Additional Notes:
2018 TAHOE W/ 60,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD.
Mfg Campaign: 11378433
Recall Date: Dec 8, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHEN STATIONARY AND TURNING ON VEHICLE I HAD DIFFICULTY TURNING STEERING WHEEL. I RECEIVED A NOTIFICATION THAT POWER ASSIST WAS NOT ACTIVE. THIS HAPPENED ONCE BEFORE AND I TOOK TO DEALER. THEY CLAIMED IT WAS THE BATTERY AND REPLACED. I SEE THERE HAVE BEEN PRIOR RECALLS ON TAHOE FOR STEERING ASSIST ISSUES.
Corrective Action:
WHEN STATIONARY AND TURNING ON VEHICLE I HAD DIFFICULTY TURNING STEERING WHEEL. I RECEIVED A NOTIFICATION THAT POWER ASSIST WAS NOT ACTIVE. THIS HAPPENED ONCE BEFORE AND I TOOK TO DEALER. THEY CLAIMED IT WAS THE BATTERY AND REPLACED. I SEE THERE HAVE BEEN PRIOR RECALLS ON TAHOE FOR STEERING ASSIST ISSUES.
Additional Notes:
WHEN STATIONARY AND TURNING ON VEHICLE I HAD DIFFICULTY TURNING STEERING WHEEL. I RECEIVED A NOTIFICATION THAT POWER ASSIST WAS NOT ACTIVE. THIS HAPPENED ONCE BEFORE AND I TOOK TO DEALER. THEY CLAIMED IT WAS THE BATTERY AND REPLACED. I SEE THERE HAVE BEEN PRIOR RECALLS ON TAHOE FOR STEERING ASSIST ISSUES.
Mfg Campaign: 11377606
Recall Date: Dec 2, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WE JUST HAD TO SPEND $1,000 TO HAVE THE RADIATOR REPLACED ON OUR 2018 CHEVROLET TAHOE BECAUSE IT WAS LEAKING WHICH ONLY HAS 32,050 MILES ON IT. THE TAHOE HAD A 3 YEAR 36,000 MILE BUMPER TO BUMPER WARRANTY, BUT WE WERE TWO (2) DAYS PAST THE 3 YEAR MARK SO THEY WOULD NOT COVER IT. THE TAHOE ALSO HAS A 5 YEAR 60,000 POWERTRAIN WARRANTY, BUT THE DEALERSHIP SAID THAT THE RADIATOR IS NOT CONSIDERED TO BE PART OF THE POWER TRAIN ONLY THE HOSES GOING FROM THE RADIATOR TO THE ENGINE WERE COVERED UNDER THE POWERTRAIN WARRANTY. IN JANUARY 2019 GM ISSUED SERVICE BULLETIN PI1513F (ATTACHED) FOR 2015-2016 TAHOES FOR THIS EXACT SAME LEAKING RADIATOR ISSUE WHICH STATES THAT THE RADIATOR REPLACEMENT SHOULD BE COVERED UNDER THE POWER TRAIN WARRANTY. THIS IS A KNOWN ISSUE FOR 2017 & 2018 MODELS ALSO, BUT GM HAS NOT ISSUED A RECALL, NOR WILL THEY COVER THE 2017-2018 MODEL UNDER THE 5 YEAR 60,000 MILE POWER TRAIN WARRANTY LIKE THEY DO WITH THE 2015-2016 MODELS.
Corrective Action:
WE JUST HAD TO SPEND $1,000 TO HAVE THE RADIATOR REPLACED ON OUR 2018 CHEVROLET TAHOE BECAUSE IT WAS LEAKING WHICH ONLY HAS 32,050 MILES ON IT. THE TAHOE HAD A 3 YEAR 36,000 MILE BUMPER TO BUMPER WARRANTY, BUT WE WERE TWO (2) DAYS PAST THE 3 YEAR MARK SO THEY WOULD NOT COVER IT. THE TAHOE ALSO HAS A 5 YEAR 60,000 POWERTRAIN WARRANTY, BUT THE DEALERSHIP SAID THAT THE RADIATOR IS NOT CONSIDERED TO BE PART OF THE POWER TRAIN ONLY THE HOSES GOING FROM THE RADIATOR TO THE ENGINE WERE COVERED UNDER THE POWERTRAIN WARRANTY. IN JANUARY 2019 GM ISSUED SERVICE BULLETIN PI1513F (ATTACHED) FOR 2015-2016 TAHOES FOR THIS EXACT SAME LEAKING RADIATOR ISSUE WHICH STATES THAT THE RADIATOR REPLACEMENT SHOULD BE COVERED UNDER THE POWER TRAIN WARRANTY. THIS IS A KNOWN ISSUE FOR 2017 & 2018 MODELS ALSO, BUT GM HAS NOT ISSUED A RECALL, NOR WILL THEY COVER THE 2017-2018 MODEL UNDER THE 5 YEAR 60,000 MILE POWER TRAIN WARRANTY LIKE THEY DO WITH THE 2015-2016 MODELS.
Additional Notes:
WE JUST HAD TO SPEND $1,000 TO HAVE THE RADIATOR REPLACED ON OUR 2018 CHEVROLET TAHOE BECAUSE IT WAS LEAKING WHICH ONLY HAS 32,050 MILES ON IT. THE TAHOE HAD A 3 YEAR 36,000 MILE BUMPER TO BUMPER WARRANTY, BUT WE WERE TWO (2) DAYS PAST THE 3 YEAR MARK SO THEY WOULD NOT COVER IT. THE TAHOE ALSO HAS A 5 YEAR 60,000 POWERTRAIN WARRANTY, BUT THE DEALERSHIP SAID THAT THE RADIATOR IS NOT CONSIDERED TO BE PART OF THE POWER TRAIN ONLY THE HOSES GOING FROM THE RADIATOR TO THE ENGINE WERE COVERED UNDER THE POWERTRAIN WARRANTY. IN JANUARY 2019 GM ISSUED SERVICE BULLETIN PI1513F (ATTACHED) FOR 2015-2016 TAHOES FOR THIS EXACT SAME LEAKING RADIATOR ISSUE WHICH STATES THAT THE RADIATOR REPLACEMENT SHOULD BE COVERED UNDER THE POWER TRAIN WARRANTY. THIS IS A KNOWN ISSUE FOR 2017 & 2018 MODELS ALSO, BUT GM HAS NOT ISSUED A RECALL, NOR WILL THEY COVER THE 2017-2018 MODEL UNDER THE 5 YEAR 60,000 MILE POWER TRAIN WARRANTY LIKE THEY DO WITH THE 2015-2016 MODELS.
Mfg Campaign: 11375701
Recall Date: Nov 21, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PASSENGER WINDOW WHEN ROLLED UP IT ROLLS DOWN AUTOMATICALLY. BUTTON HAS TO BE HELD IN THE UPWARD POSITION FOR WINDOW TO STAY UP. HAS ALREADY BEEN SERVICED BY DEALERSHIP.
Corrective Action:
PASSENGER WINDOW WHEN ROLLED UP IT ROLLS DOWN AUTOMATICALLY. BUTTON HAS TO BE HELD IN THE UPWARD POSITION FOR WINDOW TO STAY UP. HAS ALREADY BEEN SERVICED BY DEALERSHIP.
Additional Notes:
PASSENGER WINDOW WHEN ROLLED UP IT ROLLS DOWN AUTOMATICALLY. BUTTON HAS TO BE HELD IN THE UPWARD POSITION FOR WINDOW TO STAY UP. HAS ALREADY BEEN SERVICED BY DEALERSHIP.
Mfg Campaign: 11365700
Recall Date: Oct 22, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING VEHICLE IT CONSTANTLY REVVS UP UNCONTROLLABLY. ALMOST LIKE IT'S DOWN SHIFTING IN LOW GEAR WHEN MY FOOT IS OFF THE GAS PEDAL.
Corrective Action:
WHILE DRIVING VEHICLE IT CONSTANTLY REVVS UP UNCONTROLLABLY. ALMOST LIKE IT'S DOWN SHIFTING IN LOW GEAR WHEN MY FOOT IS OFF THE GAS PEDAL.
Additional Notes:
WHILE DRIVING VEHICLE IT CONSTANTLY REVVS UP UNCONTROLLABLY. ALMOST LIKE IT'S DOWN SHIFTING IN LOW GEAR WHEN MY FOOT IS OFF THE GAS PEDAL.
Mfg Campaign: 11365260
Recall Date: Oct 19, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN ACCELERATING IT SOUNDS LIKE MY VEHICLE IS STUCK IN BRAKE DEGRADING OR IS MAKING THAT DISTINGUISHING NOISE. MY VEHICLE IS IN THE SHOP FOR THE SECOND TIME TO FIX THE SAME ISSUE OF PARK ASSIST, SIDE DETECTION AND FRONT CAMERA SERVICE. WHEN EXPRESSING MY CONCERN FOR THIS PROBLEM OF THE SOUND THE DEALERSHIP SAID LET'S FIX THE SERVICE ISSUES FIRST AS EVERYTHING IS ELECTRONIC. I HOPE MY VEHICLE IS SAFE TO DRIVE.
Corrective Action:
WHEN ACCELERATING IT SOUNDS LIKE MY VEHICLE IS STUCK IN BRAKE DEGRADING OR IS MAKING THAT DISTINGUISHING NOISE. MY VEHICLE IS IN THE SHOP FOR THE SECOND TIME TO FIX THE SAME ISSUE OF PARK ASSIST, SIDE DETECTION AND FRONT CAMERA SERVICE. WHEN EXPRESSING MY CONCERN FOR THIS PROBLEM OF THE SOUND THE DEALERSHIP SAID LET'S FIX THE SERVICE ISSUES FIRST AS EVERYTHING IS ELECTRONIC. I HOPE MY VEHICLE IS SAFE TO DRIVE.
Additional Notes:
WHEN ACCELERATING IT SOUNDS LIKE MY VEHICLE IS STUCK IN BRAKE DEGRADING OR IS MAKING THAT DISTINGUISHING NOISE. MY VEHICLE IS IN THE SHOP FOR THE SECOND TIME TO FIX THE SAME ISSUE OF PARK ASSIST, SIDE DETECTION AND FRONT CAMERA SERVICE. WHEN EXPRESSING MY CONCERN FOR THIS PROBLEM OF THE SOUND THE DEALERSHIP SAID LET'S FIX THE SERVICE ISSUES FIRST AS EVERYTHING IS ELECTRONIC. I HOPE MY VEHICLE IS SAFE TO DRIVE.
Mfg Campaign: 11339970
Recall Date: Jul 17, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHEN ACCELERATING IT SOUNDS LIKE MY VEHICLE IS STUCK IN BRAKE DEGRADING OR IS MAKING THAT DISTINGUISHING NOISE. MY VEHICLE IS IN THE SHOP FOR THE SECOND TIME TO FIX THE SAME ISSUE OF PARK ASSIST, SIDE DETECTION AND FRONT CAMERA SERVICE. WHEN EXPRESSING MY CONCERN FOR THIS PROBLEM OF THE SOUND THE DEALERSHIP SAID LET'S FIX THE SERVICE ISSUES FIRST AS EVERYTHING IS ELECTRONIC. I HOPE MY VEHICLE IS SAFE TO DRIVE.
Corrective Action:
WHEN ACCELERATING IT SOUNDS LIKE MY VEHICLE IS STUCK IN BRAKE DEGRADING OR IS MAKING THAT DISTINGUISHING NOISE. MY VEHICLE IS IN THE SHOP FOR THE SECOND TIME TO FIX THE SAME ISSUE OF PARK ASSIST, SIDE DETECTION AND FRONT CAMERA SERVICE. WHEN EXPRESSING MY CONCERN FOR THIS PROBLEM OF THE SOUND THE DEALERSHIP SAID LET'S FIX THE SERVICE ISSUES FIRST AS EVERYTHING IS ELECTRONIC. I HOPE MY VEHICLE IS SAFE TO DRIVE.
Additional Notes:
WHEN ACCELERATING IT SOUNDS LIKE MY VEHICLE IS STUCK IN BRAKE DEGRADING OR IS MAKING THAT DISTINGUISHING NOISE. MY VEHICLE IS IN THE SHOP FOR THE SECOND TIME TO FIX THE SAME ISSUE OF PARK ASSIST, SIDE DETECTION AND FRONT CAMERA SERVICE. WHEN EXPRESSING MY CONCERN FOR THIS PROBLEM OF THE SOUND THE DEALERSHIP SAID LET'S FIX THE SERVICE ISSUES FIRST AS EVERYTHING IS ELECTRONIC. I HOPE MY VEHICLE IS SAFE TO DRIVE.
Mfg Campaign: 11339970
Recall Date: Jul 17, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN ACCELERATING IT SOUNDS LIKE MY VEHICLE IS STUCK IN BRAKE DEGRADING OR IS MAKING THAT DISTINGUISHING NOISE. MY VEHICLE IS IN THE SHOP FOR THE SECOND TIME TO FIX THE SAME ISSUE OF PARK ASSIST, SIDE DETECTION AND FRONT CAMERA SERVICE. WHEN EXPRESSING MY CONCERN FOR THIS PROBLEM OF THE SOUND THE DEALERSHIP SAID LET'S FIX THE SERVICE ISSUES FIRST AS EVERYTHING IS ELECTRONIC. I HOPE MY VEHICLE IS SAFE TO DRIVE.
Corrective Action:
WHEN ACCELERATING IT SOUNDS LIKE MY VEHICLE IS STUCK IN BRAKE DEGRADING OR IS MAKING THAT DISTINGUISHING NOISE. MY VEHICLE IS IN THE SHOP FOR THE SECOND TIME TO FIX THE SAME ISSUE OF PARK ASSIST, SIDE DETECTION AND FRONT CAMERA SERVICE. WHEN EXPRESSING MY CONCERN FOR THIS PROBLEM OF THE SOUND THE DEALERSHIP SAID LET'S FIX THE SERVICE ISSUES FIRST AS EVERYTHING IS ELECTRONIC. I HOPE MY VEHICLE IS SAFE TO DRIVE.
Additional Notes:
WHEN ACCELERATING IT SOUNDS LIKE MY VEHICLE IS STUCK IN BRAKE DEGRADING OR IS MAKING THAT DISTINGUISHING NOISE. MY VEHICLE IS IN THE SHOP FOR THE SECOND TIME TO FIX THE SAME ISSUE OF PARK ASSIST, SIDE DETECTION AND FRONT CAMERA SERVICE. WHEN EXPRESSING MY CONCERN FOR THIS PROBLEM OF THE SOUND THE DEALERSHIP SAID LET'S FIX THE SERVICE ISSUES FIRST AS EVERYTHING IS ELECTRONIC. I HOPE MY VEHICLE IS SAFE TO DRIVE.
Mfg Campaign: 11339970
Recall Date: Jul 17, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THANK GOD MY WIFE OR SOMEONE WASN'T DRIVING AT THIS TIME : GOT IN THE VEHICLE, STARTED AND A SERVICE VEHICLE CAME ON.. IT SAID ' POWER STEERING DRIVE WITH CARE '. I COULD NOT EVEN TURN THE STEERING WHEEL. I GUESS A STEERING MODULE OR A SOFTWARE UPDATE IS NEEDED. CALLED LOCAL CHEVY DEALER AND THEY SAID CALL BACK MONDAY. BOUGHT TAHOE BRAND NEW IN 2018, ONLY HAS 22K MILES. I'M STUCK NOT DRIVING THE VEHICLE TILL MONDAY. *TR
Corrective Action:
THANK GOD MY WIFE OR SOMEONE WASN'T DRIVING AT THIS TIME : GOT IN THE VEHICLE, STARTED AND A SERVICE VEHICLE CAME ON.. IT SAID ' POWER STEERING DRIVE WITH CARE '. I COULD NOT EVEN TURN THE STEERING WHEEL. I GUESS A STEERING MODULE OR A SOFTWARE UPDATE IS NEEDED. CALLED LOCAL CHEVY DEALER AND THEY SAID CALL BACK MONDAY. BOUGHT TAHOE BRAND NEW IN 2018, ONLY HAS 22K MILES. I'M STUCK NOT DRIVING THE VEHICLE TILL MONDAY. *TR
Additional Notes:
THANK GOD MY WIFE OR SOMEONE WASN'T DRIVING AT THIS TIME : GOT IN THE VEHICLE, STARTED AND A SERVICE VEHICLE CAME ON.. IT SAID ' POWER STEERING DRIVE WITH CARE '. I COULD NOT EVEN TURN THE STEERING WHEEL. I GUESS A STEERING MODULE OR A SOFTWARE UPDATE IS NEEDED. CALLED LOCAL CHEVY DEALER AND THEY SAID CALL BACK MONDAY. BOUGHT TAHOE BRAND NEW IN 2018, ONLY HAS 22K MILES. I'M STUCK NOT DRIVING THE VEHICLE TILL MONDAY. *TR
Mfg Campaign: 11324804
Recall Date: May 16, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STEERING ASSIST IS REDUCED DRIVE WITH CARE MESSAGE CAME UP ON THE DASH WHILE I WAS DRIVING ON A 2 LANE STATE ROAD (HIGHWAY) AND THE CRUISE CONTROL STOPPED WORKING CAUSING VEHICLE TO SLOW DOWN BELOW HIGHWAY SPEED LUCKILY THERE WAS NOT ANY VEHICLES BEHIND US. *TR
Corrective Action:
STEERING ASSIST IS REDUCED DRIVE WITH CARE MESSAGE CAME UP ON THE DASH WHILE I WAS DRIVING ON A 2 LANE STATE ROAD (HIGHWAY) AND THE CRUISE CONTROL STOPPED WORKING CAUSING VEHICLE TO SLOW DOWN BELOW HIGHWAY SPEED LUCKILY THERE WAS NOT ANY VEHICLES BEHIND US. *TR
Additional Notes:
STEERING ASSIST IS REDUCED DRIVE WITH CARE MESSAGE CAME UP ON THE DASH WHILE I WAS DRIVING ON A 2 LANE STATE ROAD (HIGHWAY) AND THE CRUISE CONTROL STOPPED WORKING CAUSING VEHICLE TO SLOW DOWN BELOW HIGHWAY SPEED LUCKILY THERE WAS NOT ANY VEHICLES BEHIND US. *TR
Mfg Campaign: 11324164
Recall Date: May 11, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I PURCHASED A NEW 2018 CHEVROLET TAHOE WITHIN THE FIRST YEAR THE SUNROOF STARTED LEAKING. I HAD IT REPAIRED THE FIRST TIME IN AUGUST. SECOND TIME IT WAS REPAIRED WAS IN NOVEMBER. NINE DAYS LATER, IT LEAKED AGAIN. I TOOK IT BACK FOR THE THIRD REPAIR AND GOT IT BACK 6 WEEKS LATER. DECEMBER 21 I GOT IT BACK AND IT LEAKED AGAIN THE WORST EVER IN 48 HOURS. PLUS THEY DID DAMAGE TO THE INSIDE OF MY CAR. SOME OF THE DAMAGES WAS CAUSE BY TRYING TO GET THE OLD HEADLINER OUT AND THE NEW ONE PUT IN. WHEN IT RAINING AFTER THE THIRD TEMPT OF REPAIRING IT NOW WATER START DRIPPING WATER OUT OF THE SPEAKER ON TO MY DRIVERS SEAT AND DOWN MY STEERING WHEEL ON TO MY HAND. EVERYTIME IT RAINS THE INSIDE OF MY VEHICLE HEADLINER GETS WET. I AM WORRIED ABOUT MOLD AND MILDEW. MOISTURE BEING INSIDE THE CAR. PLUS THE SAFETY OF MY VEHICLE WITH IT HOLDING WATER IN THE HEADLINER.
Corrective Action:
I PURCHASED A NEW 2018 CHEVROLET TAHOE WITHIN THE FIRST YEAR THE SUNROOF STARTED LEAKING. I HAD IT REPAIRED THE FIRST TIME IN AUGUST. SECOND TIME IT WAS REPAIRED WAS IN NOVEMBER. NINE DAYS LATER, IT LEAKED AGAIN. I TOOK IT BACK FOR THE THIRD REPAIR AND GOT IT BACK 6 WEEKS LATER. DECEMBER 21 I GOT IT BACK AND IT LEAKED AGAIN THE WORST EVER IN 48 HOURS. PLUS THEY DID DAMAGE TO THE INSIDE OF MY CAR. SOME OF THE DAMAGES WAS CAUSE BY TRYING TO GET THE OLD HEADLINER OUT AND THE NEW ONE PUT IN. WHEN IT RAINING AFTER THE THIRD TEMPT OF REPAIRING IT NOW WATER START DRIPPING WATER OUT OF THE SPEAKER ON TO MY DRIVERS SEAT AND DOWN MY STEERING WHEEL ON TO MY HAND. EVERYTIME IT RAINS THE INSIDE OF MY VEHICLE HEADLINER GETS WET. I AM WORRIED ABOUT MOLD AND MILDEW. MOISTURE BEING INSIDE THE CAR. PLUS THE SAFETY OF MY VEHICLE WITH IT HOLDING WATER IN THE HEADLINER.
Additional Notes:
I PURCHASED A NEW 2018 CHEVROLET TAHOE WITHIN THE FIRST YEAR THE SUNROOF STARTED LEAKING. I HAD IT REPAIRED THE FIRST TIME IN AUGUST. SECOND TIME IT WAS REPAIRED WAS IN NOVEMBER. NINE DAYS LATER, IT LEAKED AGAIN. I TOOK IT BACK FOR THE THIRD REPAIR AND GOT IT BACK 6 WEEKS LATER. DECEMBER 21 I GOT IT BACK AND IT LEAKED AGAIN THE WORST EVER IN 48 HOURS. PLUS THEY DID DAMAGE TO THE INSIDE OF MY CAR. SOME OF THE DAMAGES WAS CAUSE BY TRYING TO GET THE OLD HEADLINER OUT AND THE NEW ONE PUT IN. WHEN IT RAINING AFTER THE THIRD TEMPT OF REPAIRING IT NOW WATER START DRIPPING WATER OUT OF THE SPEAKER ON TO MY DRIVERS SEAT AND DOWN MY STEERING WHEEL ON TO MY HAND. EVERYTIME IT RAINS THE INSIDE OF MY VEHICLE HEADLINER GETS WET. I AM WORRIED ABOUT MOLD AND MILDEW. MOISTURE BEING INSIDE THE CAR. PLUS THE SAFETY OF MY VEHICLE WITH IT HOLDING WATER IN THE HEADLINER.
Mfg Campaign: 11317261
Recall Date: Mar 10, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A NEW 2018 CHEVROLET TAHOE WITHIN THE FIRST YEAR THE SUNROOF STARTED LEAKING. I HAD IT REPAIRED THE FIRST TIME IN AUGUST. SECOND TIME IT WAS REPAIRED WAS IN NOVEMBER. NINE DAYS LATER, IT LEAKED AGAIN. I TOOK IT BACK FOR THE THIRD REPAIR AND GOT IT BACK 6 WEEKS LATER. DECEMBER 21 I GOT IT BACK AND IT LEAKED AGAIN THE WORST EVER IN 48 HOURS. PLUS THEY DID DAMAGE TO THE INSIDE OF MY CAR. SOME OF THE DAMAGES WAS CAUSE BY TRYING TO GET THE OLD HEADLINER OUT AND THE NEW ONE PUT IN. WHEN IT RAINING AFTER THE THIRD TEMPT OF REPAIRING IT NOW WATER START DRIPPING WATER OUT OF THE SPEAKER ON TO MY DRIVERS SEAT AND DOWN MY STEERING WHEEL ON TO MY HAND. EVERYTIME IT RAINS THE INSIDE OF MY VEHICLE HEADLINER GETS WET. I AM WORRIED ABOUT MOLD AND MILDEW. MOISTURE BEING INSIDE THE CAR. PLUS THE SAFETY OF MY VEHICLE WITH IT HOLDING WATER IN THE HEADLINER.
Corrective Action:
I PURCHASED A NEW 2018 CHEVROLET TAHOE WITHIN THE FIRST YEAR THE SUNROOF STARTED LEAKING. I HAD IT REPAIRED THE FIRST TIME IN AUGUST. SECOND TIME IT WAS REPAIRED WAS IN NOVEMBER. NINE DAYS LATER, IT LEAKED AGAIN. I TOOK IT BACK FOR THE THIRD REPAIR AND GOT IT BACK 6 WEEKS LATER. DECEMBER 21 I GOT IT BACK AND IT LEAKED AGAIN THE WORST EVER IN 48 HOURS. PLUS THEY DID DAMAGE TO THE INSIDE OF MY CAR. SOME OF THE DAMAGES WAS CAUSE BY TRYING TO GET THE OLD HEADLINER OUT AND THE NEW ONE PUT IN. WHEN IT RAINING AFTER THE THIRD TEMPT OF REPAIRING IT NOW WATER START DRIPPING WATER OUT OF THE SPEAKER ON TO MY DRIVERS SEAT AND DOWN MY STEERING WHEEL ON TO MY HAND. EVERYTIME IT RAINS THE INSIDE OF MY VEHICLE HEADLINER GETS WET. I AM WORRIED ABOUT MOLD AND MILDEW. MOISTURE BEING INSIDE THE CAR. PLUS THE SAFETY OF MY VEHICLE WITH IT HOLDING WATER IN THE HEADLINER.
Additional Notes:
I PURCHASED A NEW 2018 CHEVROLET TAHOE WITHIN THE FIRST YEAR THE SUNROOF STARTED LEAKING. I HAD IT REPAIRED THE FIRST TIME IN AUGUST. SECOND TIME IT WAS REPAIRED WAS IN NOVEMBER. NINE DAYS LATER, IT LEAKED AGAIN. I TOOK IT BACK FOR THE THIRD REPAIR AND GOT IT BACK 6 WEEKS LATER. DECEMBER 21 I GOT IT BACK AND IT LEAKED AGAIN THE WORST EVER IN 48 HOURS. PLUS THEY DID DAMAGE TO THE INSIDE OF MY CAR. SOME OF THE DAMAGES WAS CAUSE BY TRYING TO GET THE OLD HEADLINER OUT AND THE NEW ONE PUT IN. WHEN IT RAINING AFTER THE THIRD TEMPT OF REPAIRING IT NOW WATER START DRIPPING WATER OUT OF THE SPEAKER ON TO MY DRIVERS SEAT AND DOWN MY STEERING WHEEL ON TO MY HAND. EVERYTIME IT RAINS THE INSIDE OF MY VEHICLE HEADLINER GETS WET. I AM WORRIED ABOUT MOLD AND MILDEW. MOISTURE BEING INSIDE THE CAR. PLUS THE SAFETY OF MY VEHICLE WITH IT HOLDING WATER IN THE HEADLINER.
Mfg Campaign: 11317261
Recall Date: Mar 10, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I WAS IN AN ACCIDENT AN REAR ENDED A PICKUP TRUCK AT 50 MPH CAUSING MY FRONT END TO BUCKLE AND SEPARATE THE ENGINE FROM THE MOTOR MOUNT AND MULTIPLE OTHER DAMAGES. MY AIR BAGS DIDN'T DEPLOY AND THIS IS VERY CONCERNING AND FELT THIS SHOULD BE REPORTED.
Corrective Action:
I WAS IN AN ACCIDENT AN REAR ENDED A PICKUP TRUCK AT 50 MPH CAUSING MY FRONT END TO BUCKLE AND SEPARATE THE ENGINE FROM THE MOTOR MOUNT AND MULTIPLE OTHER DAMAGES. MY AIR BAGS DIDN'T DEPLOY AND THIS IS VERY CONCERNING AND FELT THIS SHOULD BE REPORTED.
Additional Notes:
I WAS IN AN ACCIDENT AN REAR ENDED A PICKUP TRUCK AT 50 MPH CAUSING MY FRONT END TO BUCKLE AND SEPARATE THE ENGINE FROM THE MOTOR MOUNT AND MULTIPLE OTHER DAMAGES. MY AIR BAGS DIDN'T DEPLOY AND THIS IS VERY CONCERNING AND FELT THIS SHOULD BE REPORTED.
Mfg Campaign: 11316766
Recall Date: Mar 7, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
OVER THE LAST 6 MONTHS THE BRAKE PEDAL IS HARD TO PUSH AFTER THE TRUCK SITS OVER NIGHT. THE VACUUM BLEEDS OUT INDICATING A VACUUM LEAK IN THE SYSTEM. GM AND THE DEALER SAID THIS MODEL AND YEAR NOT COVERED UNDER CURRENT RECALL.
Corrective Action:
OVER THE LAST 6 MONTHS THE BRAKE PEDAL IS HARD TO PUSH AFTER THE TRUCK SITS OVER NIGHT. THE VACUUM BLEEDS OUT INDICATING A VACUUM LEAK IN THE SYSTEM. GM AND THE DEALER SAID THIS MODEL AND YEAR NOT COVERED UNDER CURRENT RECALL.
Additional Notes:
OVER THE LAST 6 MONTHS THE BRAKE PEDAL IS HARD TO PUSH AFTER THE TRUCK SITS OVER NIGHT. THE VACUUM BLEEDS OUT INDICATING A VACUUM LEAK IN THE SYSTEM. GM AND THE DEALER SAID THIS MODEL AND YEAR NOT COVERED UNDER CURRENT RECALL.
Mfg Campaign: 11316508
Recall Date: Mar 6, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
SERVICE BRAKE ASSIST MESSAGE ON DASH BOARD. THIS YEAR MAKE AND MODEL HAS A RECALL BUT MY VIN# IS NOT SHOWING AN ISSUE THOUGH MY VEHICLE IA HAVING BRAKING PROBLEMS. DEALER SAYS NO RECALL FOR MY VEHICLE. WHY NOT MY VEHICLE? IT IS DEFINITELY THE ISSUE UNDER THE 2018 TAHOE RECALL.
Corrective Action:
SERVICE BRAKE ASSIST MESSAGE ON DASH BOARD. THIS YEAR MAKE AND MODEL HAS A RECALL BUT MY VIN# IS NOT SHOWING AN ISSUE THOUGH MY VEHICLE IA HAVING BRAKING PROBLEMS. DEALER SAYS NO RECALL FOR MY VEHICLE. WHY NOT MY VEHICLE? IT IS DEFINITELY THE ISSUE UNDER THE 2018 TAHOE RECALL.
Additional Notes:
SERVICE BRAKE ASSIST MESSAGE ON DASH BOARD. THIS YEAR MAKE AND MODEL HAS A RECALL BUT MY VIN# IS NOT SHOWING AN ISSUE THOUGH MY VEHICLE IA HAVING BRAKING PROBLEMS. DEALER SAYS NO RECALL FOR MY VEHICLE. WHY NOT MY VEHICLE? IT IS DEFINITELY THE ISSUE UNDER THE 2018 TAHOE RECALL.
Mfg Campaign: 11307711
Recall Date: Feb 7, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AC CONDENSER LEAK. APPEARS TO BE THE SAME PROBLEM AS 2015-2017 ISSUE THAT REQUIRED GM TO PROVIDE A SPECIAL COVERAGE ADJUSTMENT. REPAIR REQUIRED REPLACEMENT OF CONDENSER AND NEW REFRIGERANT.
Corrective Action:
AC CONDENSER LEAK. APPEARS TO BE THE SAME PROBLEM AS 2015-2017 ISSUE THAT REQUIRED GM TO PROVIDE A SPECIAL COVERAGE ADJUSTMENT. REPAIR REQUIRED REPLACEMENT OF CONDENSER AND NEW REFRIGERANT.
Additional Notes:
AC CONDENSER LEAK. APPEARS TO BE THE SAME PROBLEM AS 2015-2017 ISSUE THAT REQUIRED GM TO PROVIDE A SPECIAL COVERAGE ADJUSTMENT. REPAIR REQUIRED REPLACEMENT OF CONDENSER AND NEW REFRIGERANT.
Mfg Campaign: 11301313
Recall Date: Jan 23, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY TAHOE DOES NOT START! THEN IT WILL HOURS LATER, IT HAS HAPPENED 3 TIMES IN 2 DAYS I HAVE TAKEN IT TO A LOCAL DEALER AND THE SAID IT KEEPS STARTING FOR THEM, WE ASKED THEM TO DRIVE IT THEN TRY AGAIN. WAITING TO HEAR! I ALSO HAVE HAD MY RADIO SHUT OFF THEN AFTER 10 MIN WILL TURN BACK ON? I LOVE MY TRUCK, BUT NOT IF I CAN'T DRIVE IT
Corrective Action:
MY TAHOE DOES NOT START! THEN IT WILL HOURS LATER, IT HAS HAPPENED 3 TIMES IN 2 DAYS I HAVE TAKEN IT TO A LOCAL DEALER AND THE SAID IT KEEPS STARTING FOR THEM, WE ASKED THEM TO DRIVE IT THEN TRY AGAIN. WAITING TO HEAR! I ALSO HAVE HAD MY RADIO SHUT OFF THEN AFTER 10 MIN WILL TURN BACK ON? I LOVE MY TRUCK, BUT NOT IF I CAN'T DRIVE IT
Additional Notes:
MY TAHOE DOES NOT START! THEN IT WILL HOURS LATER, IT HAS HAPPENED 3 TIMES IN 2 DAYS I HAVE TAKEN IT TO A LOCAL DEALER AND THE SAID IT KEEPS STARTING FOR THEM, WE ASKED THEM TO DRIVE IT THEN TRY AGAIN. WAITING TO HEAR! I ALSO HAVE HAD MY RADIO SHUT OFF THEN AFTER 10 MIN WILL TURN BACK ON? I LOVE MY TRUCK, BUT NOT IF I CAN'T DRIVE IT
Mfg Campaign: 11297190
Recall Date: Jan 5, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I PURCHASED THIS VEHICLE FROM JM CHEV IN LUFKIN TX ON OCT 3 2019.DRIVING IT HOME I NOTICED MY HEADLIGHTS WERE NOT WORKING PROPERLY. AFTER TAKING IT BACK TO THE DEALER IWAS TOLD THE HEADLIGHT ASSEMBLY WAS BAD. THE DEALER ORDERED A NEW ONE. IT HAS BEEN 2 MONTHS.I CALLED GM PARTS AND WAS TOLD THERE WERE NO HEADLIGHTS LIKE THIS IN THE USA. NO DEALERS HAVE ANY IN STOCK. THESE ARE THE INTELLIBEAM HEADLIGHTS. IN MOTION ON STATE HIGHWAY.
Corrective Action:
I PURCHASED THIS VEHICLE FROM JM CHEV IN LUFKIN TX ON OCT 3 2019.DRIVING IT HOME I NOTICED MY HEADLIGHTS WERE NOT WORKING PROPERLY. AFTER TAKING IT BACK TO THE DEALER IWAS TOLD THE HEADLIGHT ASSEMBLY WAS BAD. THE DEALER ORDERED A NEW ONE. IT HAS BEEN 2 MONTHS.I CALLED GM PARTS AND WAS TOLD THERE WERE NO HEADLIGHTS LIKE THIS IN THE USA. NO DEALERS HAVE ANY IN STOCK. THESE ARE THE INTELLIBEAM HEADLIGHTS. IN MOTION ON STATE HIGHWAY.
Additional Notes:
I PURCHASED THIS VEHICLE FROM JM CHEV IN LUFKIN TX ON OCT 3 2019.DRIVING IT HOME I NOTICED MY HEADLIGHTS WERE NOT WORKING PROPERLY. AFTER TAKING IT BACK TO THE DEALER IWAS TOLD THE HEADLIGHT ASSEMBLY WAS BAD. THE DEALER ORDERED A NEW ONE. IT HAS BEEN 2 MONTHS.I CALLED GM PARTS AND WAS TOLD THERE WERE NO HEADLIGHTS LIKE THIS IN THE USA. NO DEALERS HAVE ANY IN STOCK. THESE ARE THE INTELLIBEAM HEADLIGHTS. IN MOTION ON STATE HIGHWAY.
Mfg Campaign: 11290312
Recall Date: Dec 20, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON OR AROUND OCTOBER 16 2019 I WAS DRIVING MY 2018 CHEVY TAHOE WHEN THE RADIO STOP PLAYING. I PULLED OVER IN A HOTEL PARKING LOT TURN THE VEHICLE OFF OPEN THE DOOR AND THEN STARTED THE VEHICLE BACK UP. THE RADIO DID NOT WORK. I WENT TO MCDONALD'S TO HAVE BREAKFAST IT WAS ABOUT 30 MINUETS BEFORE I GOT BACK IN THE TRUCK STARTED IT UP AND THE RADIO STATED TO PLAY. I THOUGHT IT WAS STRANGE SO I CONTINUE TO DRIVE 2 DAYS LATER MY CHECK ENGINE LIGHT CAME ON SO I TOOK IT BACK TO THE DEALER TO SEE WHAT WAS WRONG. THEY TOLD ME THAT THEY CLEAR THE CODE AND NOTHING WAS WRONG WITH THE VEHICLE SO I THEN GOT AN OIL CHANGE SINCE THE VEHICLE WAS ALREADY IN THE SHOP. ON NOVEMBER 2, AT AROUND 3:20 MY CAR RPM WAS ON 5 AND THE SPEED LIMIT WAS ONLY 23MPH. THEN THE CHECK ENGINE LIGHT CAME BACK ON. I CALL THE DEALER AND EXPLAIN THE SITUATION AND THE TOLD ME TO BRING IT BACK IN THE NEXT DAY. WHEN I STARTED THE VEHICLE AND PUT IT IN DRIVE THE VEHICLE MADE A HUGE THRUST AS IF I WAS HIT FROM BEHIND. IT'S BEEN A WEEK NOW AND MY VEHICLE IS STILL IN THE SHOP.
Corrective Action:
ON OR AROUND OCTOBER 16 2019 I WAS DRIVING MY 2018 CHEVY TAHOE WHEN THE RADIO STOP PLAYING. I PULLED OVER IN A HOTEL PARKING LOT TURN THE VEHICLE OFF OPEN THE DOOR AND THEN STARTED THE VEHICLE BACK UP. THE RADIO DID NOT WORK. I WENT TO MCDONALD'S TO HAVE BREAKFAST IT WAS ABOUT 30 MINUETS BEFORE I GOT BACK IN THE TRUCK STARTED IT UP AND THE RADIO STATED TO PLAY. I THOUGHT IT WAS STRANGE SO I CONTINUE TO DRIVE 2 DAYS LATER MY CHECK ENGINE LIGHT CAME ON SO I TOOK IT BACK TO THE DEALER TO SEE WHAT WAS WRONG. THEY TOLD ME THAT THEY CLEAR THE CODE AND NOTHING WAS WRONG WITH THE VEHICLE SO I THEN GOT AN OIL CHANGE SINCE THE VEHICLE WAS ALREADY IN THE SHOP. ON NOVEMBER 2, AT AROUND 3:20 MY CAR RPM WAS ON 5 AND THE SPEED LIMIT WAS ONLY 23MPH. THEN THE CHECK ENGINE LIGHT CAME BACK ON. I CALL THE DEALER AND EXPLAIN THE SITUATION AND THE TOLD ME TO BRING IT BACK IN THE NEXT DAY. WHEN I STARTED THE VEHICLE AND PUT IT IN DRIVE THE VEHICLE MADE A HUGE THRUST AS IF I WAS HIT FROM BEHIND. IT'S BEEN A WEEK NOW AND MY VEHICLE IS STILL IN THE SHOP.
Additional Notes:
ON OR AROUND OCTOBER 16 2019 I WAS DRIVING MY 2018 CHEVY TAHOE WHEN THE RADIO STOP PLAYING. I PULLED OVER IN A HOTEL PARKING LOT TURN THE VEHICLE OFF OPEN THE DOOR AND THEN STARTED THE VEHICLE BACK UP. THE RADIO DID NOT WORK. I WENT TO MCDONALD'S TO HAVE BREAKFAST IT WAS ABOUT 30 MINUETS BEFORE I GOT BACK IN THE TRUCK STARTED IT UP AND THE RADIO STATED TO PLAY. I THOUGHT IT WAS STRANGE SO I CONTINUE TO DRIVE 2 DAYS LATER MY CHECK ENGINE LIGHT CAME ON SO I TOOK IT BACK TO THE DEALER TO SEE WHAT WAS WRONG. THEY TOLD ME THAT THEY CLEAR THE CODE AND NOTHING WAS WRONG WITH THE VEHICLE SO I THEN GOT AN OIL CHANGE SINCE THE VEHICLE WAS ALREADY IN THE SHOP. ON NOVEMBER 2, AT AROUND 3:20 MY CAR RPM WAS ON 5 AND THE SPEED LIMIT WAS ONLY 23MPH. THEN THE CHECK ENGINE LIGHT CAME BACK ON. I CALL THE DEALER AND EXPLAIN THE SITUATION AND THE TOLD ME TO BRING IT BACK IN THE NEXT DAY. WHEN I STARTED THE VEHICLE AND PUT IT IN DRIVE THE VEHICLE MADE A HUGE THRUST AS IF I WAS HIT FROM BEHIND. IT'S BEEN A WEEK NOW AND MY VEHICLE IS STILL IN THE SHOP.
Mfg Campaign: 11279178
Recall Date: Nov 9, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS UNLOADING GROCERIES FROM THE BACK OF THE CAR. THE TAILGATE SENSOR UNDER THE CAR SENSED MY FEET AND BEGAN TO CLOSE. THE TAILGATE CONTINUED TO CLOSE ON ME, NOT STOPPING AFTER COMING INTO CONTACT WITH ME AS I QUICKLY DUCKED OUT OF THE WAY.
Corrective Action:
I WAS UNLOADING GROCERIES FROM THE BACK OF THE CAR. THE TAILGATE SENSOR UNDER THE CAR SENSED MY FEET AND BEGAN TO CLOSE. THE TAILGATE CONTINUED TO CLOSE ON ME, NOT STOPPING AFTER COMING INTO CONTACT WITH ME AS I QUICKLY DUCKED OUT OF THE WAY.
Additional Notes:
I WAS UNLOADING GROCERIES FROM THE BACK OF THE CAR. THE TAILGATE SENSOR UNDER THE CAR SENSED MY FEET AND BEGAN TO CLOSE. THE TAILGATE CONTINUED TO CLOSE ON ME, NOT STOPPING AFTER COMING INTO CONTACT WITH ME AS I QUICKLY DUCKED OUT OF THE WAY.
Mfg Campaign: 11205293
Recall Date: May 2, 2019
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Valencia, CA • 36 yrs
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