Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222382220
Recall Date: Nov 3, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212351030
Recall Date: Jan 27, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212332040
Recall Date: Sep 23, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. Dealer service technicians may have calibrated the brake system incorrectly, affecting Electronic Stability Control (ESC) , traction control, Anti-Lock Brake System (ABS), and braking while towing a trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212340970
Recall Date: Jul 29, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333900
Recall Date: Jun 17, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212338110
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe vehicles. The second-row center seat belt latch may be trapped beneath the trim bezel and therefore inaccessible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208. "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329320
Recall Date: Mar 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. The fuel tank assemblies may be missing adhesive between two layers of the fuel tank shell which may result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212327720
Recall Date: Feb 11, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312720
Recall Date: Nov 25, 2020
Consumer Complaints
389 ComplaintsGeneral Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I HAD A INCIDENT ALMOST TRAGEDY YESTERDAY INSIDE MY TAHOE , PARKED ON MY PARENTS DRIVE WAY. MY KID 7 YEARS OLD WAS INSIDE TRUCK PLAYING AND SOMEHOW HE GOT BELT TANGLED AROUND HIS NECK WITH CAR SEAT BELT THE ONE THAT HANGS FROM ROOF USED FOR CAR SEAT. LUCKILY ONE OF MY DAUGHTERS NOTICED IN TIME TO LET ME KNOW I COULD NOT RELEASE BELT (I GUESS CHILD PROOF),SO I HAD TO CUT IT TO RELEASE MY SON. THANK GOD HE OK. I WOULD LIKE TO ADVISE CHEVROLET ABOUT THIS SITUATION SO THEY CAN CORRECT AND AVOID THIS FROM HAPPENING TO ANOTHER PERSON.
Corrective Action:
I HAD A INCIDENT ALMOST TRAGEDY YESTERDAY INSIDE MY TAHOE , PARKED ON MY PARENTS DRIVE WAY. MY KID 7 YEARS OLD WAS INSIDE TRUCK PLAYING AND SOMEHOW HE GOT BELT TANGLED AROUND HIS NECK WITH CAR SEAT BELT THE ONE THAT HANGS FROM ROOF USED FOR CAR SEAT. LUCKILY ONE OF MY DAUGHTERS NOTICED IN TIME TO LET ME KNOW I COULD NOT RELEASE BELT (I GUESS CHILD PROOF),SO I HAD TO CUT IT TO RELEASE MY SON. THANK GOD HE OK. I WOULD LIKE TO ADVISE CHEVROLET ABOUT THIS SITUATION SO THEY CAN CORRECT AND AVOID THIS FROM HAPPENING TO ANOTHER PERSON.
Additional Notes:
I HAD A INCIDENT ALMOST TRAGEDY YESTERDAY INSIDE MY TAHOE , PARKED ON MY PARENTS DRIVE WAY. MY KID 7 YEARS OLD WAS INSIDE TRUCK PLAYING AND SOMEHOW HE GOT BELT TANGLED AROUND HIS NECK WITH CAR SEAT BELT THE ONE THAT HANGS FROM ROOF USED FOR CAR SEAT. LUCKILY ONE OF MY DAUGHTERS NOTICED IN TIME TO LET ME KNOW I COULD NOT RELEASE BELT (I GUESS CHILD PROOF),SO I HAD TO CUT IT TO RELEASE MY SON. THANK GOD HE OK. I WOULD LIKE TO ADVISE CHEVROLET ABOUT THIS SITUATION SO THEY CAN CORRECT AND AVOID THIS FROM HAPPENING TO ANOTHER PERSON.
Mfg Campaign: 11413925
Recall Date: Apr 26, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE IDLED AND LOSS POWER. THE CONTACT DETECTED A SMOKE ODOR AND SMOKE CAME INSIDE THE VEHICLE FROM THE REAR SEATS. THE SERVICE ESC, TRACTION CONTROL, FORWARD COLLISION, AND ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO LINDSAY CHEVROLET (15605 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191) AND DIAGNOSED THAT THE SENSORS WERE FAULTY AND HAD THE ENGINE COIL REPLACEMENT. THE CONTACT RECEIVED THE VEHICLE BACK FROM THE DEALER AND WAS DRIVING IN THE DEALER'S LOT WHEN THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT AFTER DIAGNOSIS THAT THE MODULAR SYSTEM NEEDED REPLACING. THE VEHICLE WAS STILL AT THE DEALER AND NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD CONTACT THE DEALER TO SEE WHAT THE DIAGNOSTIC WAS AND WHAT WAS REPAIRED. THE FAILURE MILEAGE WAS 2,502.
Corrective Action:
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE IDLED AND LOSS POWER. THE CONTACT DETECTED A SMOKE ODOR AND SMOKE CAME INSIDE THE VEHICLE FROM THE REAR SEATS. THE SERVICE ESC, TRACTION CONTROL, FORWARD COLLISION, AND ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO LINDSAY CHEVROLET (15605 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191) AND DIAGNOSED THAT THE SENSORS WERE FAULTY AND HAD THE ENGINE COIL REPLACEMENT. THE CONTACT RECEIVED THE VEHICLE BACK FROM THE DEALER AND WAS DRIVING IN THE DEALER'S LOT WHEN THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT AFTER DIAGNOSIS THAT THE MODULAR SYSTEM NEEDED REPLACING. THE VEHICLE WAS STILL AT THE DEALER AND NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD CONTACT THE DEALER TO SEE WHAT THE DIAGNOSTIC WAS AND WHAT WAS REPAIRED. THE FAILURE MILEAGE WAS 2,502.
Additional Notes:
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE IDLED AND LOSS POWER. THE CONTACT DETECTED A SMOKE ODOR AND SMOKE CAME INSIDE THE VEHICLE FROM THE REAR SEATS. THE SERVICE ESC, TRACTION CONTROL, FORWARD COLLISION, AND ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO LINDSAY CHEVROLET (15605 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191) AND DIAGNOSED THAT THE SENSORS WERE FAULTY AND HAD THE ENGINE COIL REPLACEMENT. THE CONTACT RECEIVED THE VEHICLE BACK FROM THE DEALER AND WAS DRIVING IN THE DEALER'S LOT WHEN THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT AFTER DIAGNOSIS THAT THE MODULAR SYSTEM NEEDED REPLACING. THE VEHICLE WAS STILL AT THE DEALER AND NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD CONTACT THE DEALER TO SEE WHAT THE DIAGNOSTIC WAS AND WHAT WAS REPAIRED. THE FAILURE MILEAGE WAS 2,502.
Mfg Campaign: 11412837
Recall Date: Apr 19, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WILL NOT START. ONLY 6900 MILES. BATTERY FINE, LIGHTS AND RADIO WORK, WINDOWS AND TAILGATE WORK. CAR TURNS OVER, BUT JUST WON'T START. READ MANUAL, DID EVERYTHING SUGGESTED. CLEARLY AN ELECTRONIC ERROR. AND, BECAUSE VEHICLE COULD NOT BE STARTED, IT COULD NOT BE PUT IN NEUTRAL. TOW DRIVER HAD TO DRAG CAR ACROSS PAVEMENT ON FLATBED. COULD NOT BE GOOD FOR BRAKES OR ANYTHING ELSE DOWN BELOW. WHEN ARRIVED AT DEALERSHIP, COULD NOT GET TAHOE OFF FLATBED. WINCH ONLY PULLS UP ONTO FLATBED, DOES NOT PUSH BACKWARDS. OILED THE FLATBED AND SHOOK THE ENTIRE TOW TRUCK BODY TO TRY TO GET IT TO SLIDE DOWN. NO IDEA WHY THIS HAPPENED. BUT A COUPLE OF MONTHS AGO SAME THING HAPPENED TO A FRIEND'S GMC VERSION. CLEARLY ELECTRONIC FAILURE IN BAND-NEW CAR.
Corrective Action:
VEHICLE WILL NOT START. ONLY 6900 MILES. BATTERY FINE, LIGHTS AND RADIO WORK, WINDOWS AND TAILGATE WORK. CAR TURNS OVER, BUT JUST WON'T START. READ MANUAL, DID EVERYTHING SUGGESTED. CLEARLY AN ELECTRONIC ERROR. AND, BECAUSE VEHICLE COULD NOT BE STARTED, IT COULD NOT BE PUT IN NEUTRAL. TOW DRIVER HAD TO DRAG CAR ACROSS PAVEMENT ON FLATBED. COULD NOT BE GOOD FOR BRAKES OR ANYTHING ELSE DOWN BELOW. WHEN ARRIVED AT DEALERSHIP, COULD NOT GET TAHOE OFF FLATBED. WINCH ONLY PULLS UP ONTO FLATBED, DOES NOT PUSH BACKWARDS. OILED THE FLATBED AND SHOOK THE ENTIRE TOW TRUCK BODY TO TRY TO GET IT TO SLIDE DOWN. NO IDEA WHY THIS HAPPENED. BUT A COUPLE OF MONTHS AGO SAME THING HAPPENED TO A FRIEND'S GMC VERSION. CLEARLY ELECTRONIC FAILURE IN BAND-NEW CAR.
Additional Notes:
VEHICLE WILL NOT START. ONLY 6900 MILES. BATTERY FINE, LIGHTS AND RADIO WORK, WINDOWS AND TAILGATE WORK. CAR TURNS OVER, BUT JUST WON'T START. READ MANUAL, DID EVERYTHING SUGGESTED. CLEARLY AN ELECTRONIC ERROR. AND, BECAUSE VEHICLE COULD NOT BE STARTED, IT COULD NOT BE PUT IN NEUTRAL. TOW DRIVER HAD TO DRAG CAR ACROSS PAVEMENT ON FLATBED. COULD NOT BE GOOD FOR BRAKES OR ANYTHING ELSE DOWN BELOW. WHEN ARRIVED AT DEALERSHIP, COULD NOT GET TAHOE OFF FLATBED. WINCH ONLY PULLS UP ONTO FLATBED, DOES NOT PUSH BACKWARDS. OILED THE FLATBED AND SHOOK THE ENTIRE TOW TRUCK BODY TO TRY TO GET IT TO SLIDE DOWN. NO IDEA WHY THIS HAPPENED. BUT A COUPLE OF MONTHS AGO SAME THING HAPPENED TO A FRIEND'S GMC VERSION. CLEARLY ELECTRONIC FAILURE IN BAND-NEW CAR.
Mfg Campaign: 11407748
Recall Date: Apr 12, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE WILL NOT START. ONLY 6900 MILES. BATTERY FINE, LIGHTS AND RADIO WORK, WINDOWS AND TAILGATE WORK. CAR TURNS OVER, BUT JUST WON'T START. READ MANUAL, DID EVERYTHING SUGGESTED. CLEARLY AN ELECTRONIC ERROR. AND, BECAUSE VEHICLE COULD NOT BE STARTED, IT COULD NOT BE PUT IN NEUTRAL. TOW DRIVER HAD TO DRAG CAR ACROSS PAVEMENT ON FLATBED. COULD NOT BE GOOD FOR BRAKES OR ANYTHING ELSE DOWN BELOW. WHEN ARRIVED AT DEALERSHIP, COULD NOT GET TAHOE OFF FLATBED. WINCH ONLY PULLS UP ONTO FLATBED, DOES NOT PUSH BACKWARDS. OILED THE FLATBED AND SHOOK THE ENTIRE TOW TRUCK BODY TO TRY TO GET IT TO SLIDE DOWN. NO IDEA WHY THIS HAPPENED. BUT A COUPLE OF MONTHS AGO SAME THING HAPPENED TO A FRIEND'S GMC VERSION. CLEARLY ELECTRONIC FAILURE IN BAND-NEW CAR.
Corrective Action:
VEHICLE WILL NOT START. ONLY 6900 MILES. BATTERY FINE, LIGHTS AND RADIO WORK, WINDOWS AND TAILGATE WORK. CAR TURNS OVER, BUT JUST WON'T START. READ MANUAL, DID EVERYTHING SUGGESTED. CLEARLY AN ELECTRONIC ERROR. AND, BECAUSE VEHICLE COULD NOT BE STARTED, IT COULD NOT BE PUT IN NEUTRAL. TOW DRIVER HAD TO DRAG CAR ACROSS PAVEMENT ON FLATBED. COULD NOT BE GOOD FOR BRAKES OR ANYTHING ELSE DOWN BELOW. WHEN ARRIVED AT DEALERSHIP, COULD NOT GET TAHOE OFF FLATBED. WINCH ONLY PULLS UP ONTO FLATBED, DOES NOT PUSH BACKWARDS. OILED THE FLATBED AND SHOOK THE ENTIRE TOW TRUCK BODY TO TRY TO GET IT TO SLIDE DOWN. NO IDEA WHY THIS HAPPENED. BUT A COUPLE OF MONTHS AGO SAME THING HAPPENED TO A FRIEND'S GMC VERSION. CLEARLY ELECTRONIC FAILURE IN BAND-NEW CAR.
Additional Notes:
VEHICLE WILL NOT START. ONLY 6900 MILES. BATTERY FINE, LIGHTS AND RADIO WORK, WINDOWS AND TAILGATE WORK. CAR TURNS OVER, BUT JUST WON'T START. READ MANUAL, DID EVERYTHING SUGGESTED. CLEARLY AN ELECTRONIC ERROR. AND, BECAUSE VEHICLE COULD NOT BE STARTED, IT COULD NOT BE PUT IN NEUTRAL. TOW DRIVER HAD TO DRAG CAR ACROSS PAVEMENT ON FLATBED. COULD NOT BE GOOD FOR BRAKES OR ANYTHING ELSE DOWN BELOW. WHEN ARRIVED AT DEALERSHIP, COULD NOT GET TAHOE OFF FLATBED. WINCH ONLY PULLS UP ONTO FLATBED, DOES NOT PUSH BACKWARDS. OILED THE FLATBED AND SHOOK THE ENTIRE TOW TRUCK BODY TO TRY TO GET IT TO SLIDE DOWN. NO IDEA WHY THIS HAPPENED. BUT A COUPLE OF MONTHS AGO SAME THING HAPPENED TO A FRIEND'S GMC VERSION. CLEARLY ELECTRONIC FAILURE IN BAND-NEW CAR.
Mfg Campaign: 11407748
Recall Date: Apr 12, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
2021 CHEVROLET SUBURBAN, 79 MILES ON ODOMETER WHEN DRIVEN OFF LOT ON 02/22/21. VEHICLE FRAME AND SUSPENSION PARTS, AS WELL AS, CONTROL, STEERING, AND POWERTRAIN PARTS HAVE SIGNIFICANT CORROSION OCCURRING. VEHICLE WAS MANUFACTURED AND INSPECTED 11/2020. VEHICLE WAS VISUALLY INSPECTED BY OWNER. CURRENTLY IN PROCESS OF TRYING TO REMEDY WITH GM. CORROSION SO EARLY IN VEHICLE LIFE WILL UNDOUBTEDLY LEAD TO FAILURE. I RESIDE IN TACOMA, WASHINGTON. VEHICLE WAS PURCHASED IN PUYALLUP, WASHINGTON. MORE PHOTOS AVAILABLE UPON REQUEST. THERE ARE SEVERAL MORE AREAS OF CORROSION THAN PHOTO UPLOAD ALLOWED FOR. GM CLAIMS 2021 MODELS HAVE A NEW PROCESS WHEN MANUFACTURING AND TREATING METAL. IT APPEARS TO HAVE FAILED. THE CLIMATE HERE IS MILD, AND ROAD SALT IS NOT USED IN THE AREA.
Corrective Action:
2021 CHEVROLET SUBURBAN, 79 MILES ON ODOMETER WHEN DRIVEN OFF LOT ON 02/22/21. VEHICLE FRAME AND SUSPENSION PARTS, AS WELL AS, CONTROL, STEERING, AND POWERTRAIN PARTS HAVE SIGNIFICANT CORROSION OCCURRING. VEHICLE WAS MANUFACTURED AND INSPECTED 11/2020. VEHICLE WAS VISUALLY INSPECTED BY OWNER. CURRENTLY IN PROCESS OF TRYING TO REMEDY WITH GM. CORROSION SO EARLY IN VEHICLE LIFE WILL UNDOUBTEDLY LEAD TO FAILURE. I RESIDE IN TACOMA, WASHINGTON. VEHICLE WAS PURCHASED IN PUYALLUP, WASHINGTON. MORE PHOTOS AVAILABLE UPON REQUEST. THERE ARE SEVERAL MORE AREAS OF CORROSION THAN PHOTO UPLOAD ALLOWED FOR. GM CLAIMS 2021 MODELS HAVE A NEW PROCESS WHEN MANUFACTURING AND TREATING METAL. IT APPEARS TO HAVE FAILED. THE CLIMATE HERE IS MILD, AND ROAD SALT IS NOT USED IN THE AREA.
Additional Notes:
2021 CHEVROLET SUBURBAN, 79 MILES ON ODOMETER WHEN DRIVEN OFF LOT ON 02/22/21. VEHICLE FRAME AND SUSPENSION PARTS, AS WELL AS, CONTROL, STEERING, AND POWERTRAIN PARTS HAVE SIGNIFICANT CORROSION OCCURRING. VEHICLE WAS MANUFACTURED AND INSPECTED 11/2020. VEHICLE WAS VISUALLY INSPECTED BY OWNER. CURRENTLY IN PROCESS OF TRYING TO REMEDY WITH GM. CORROSION SO EARLY IN VEHICLE LIFE WILL UNDOUBTEDLY LEAD TO FAILURE. I RESIDE IN TACOMA, WASHINGTON. VEHICLE WAS PURCHASED IN PUYALLUP, WASHINGTON. MORE PHOTOS AVAILABLE UPON REQUEST. THERE ARE SEVERAL MORE AREAS OF CORROSION THAN PHOTO UPLOAD ALLOWED FOR. GM CLAIMS 2021 MODELS HAVE A NEW PROCESS WHEN MANUFACTURING AND TREATING METAL. IT APPEARS TO HAVE FAILED. THE CLIMATE HERE IS MILD, AND ROAD SALT IS NOT USED IN THE AREA.
Mfg Campaign: 11398531
Recall Date: Mar 1, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2021 CHEVROLET SUBURBAN, 79 MILES ON ODOMETER WHEN DRIVEN OFF LOT ON 02/22/21. VEHICLE FRAME AND SUSPENSION PARTS, AS WELL AS, CONTROL, STEERING, AND POWERTRAIN PARTS HAVE SIGNIFICANT CORROSION OCCURRING. VEHICLE WAS MANUFACTURED AND INSPECTED 11/2020. VEHICLE WAS VISUALLY INSPECTED BY OWNER. CURRENTLY IN PROCESS OF TRYING TO REMEDY WITH GM. CORROSION SO EARLY IN VEHICLE LIFE WILL UNDOUBTEDLY LEAD TO FAILURE. I RESIDE IN TACOMA, WASHINGTON. VEHICLE WAS PURCHASED IN PUYALLUP, WASHINGTON. MORE PHOTOS AVAILABLE UPON REQUEST. THERE ARE SEVERAL MORE AREAS OF CORROSION THAN PHOTO UPLOAD ALLOWED FOR. GM CLAIMS 2021 MODELS HAVE A NEW PROCESS WHEN MANUFACTURING AND TREATING METAL. IT APPEARS TO HAVE FAILED. THE CLIMATE HERE IS MILD, AND ROAD SALT IS NOT USED IN THE AREA.
Corrective Action:
2021 CHEVROLET SUBURBAN, 79 MILES ON ODOMETER WHEN DRIVEN OFF LOT ON 02/22/21. VEHICLE FRAME AND SUSPENSION PARTS, AS WELL AS, CONTROL, STEERING, AND POWERTRAIN PARTS HAVE SIGNIFICANT CORROSION OCCURRING. VEHICLE WAS MANUFACTURED AND INSPECTED 11/2020. VEHICLE WAS VISUALLY INSPECTED BY OWNER. CURRENTLY IN PROCESS OF TRYING TO REMEDY WITH GM. CORROSION SO EARLY IN VEHICLE LIFE WILL UNDOUBTEDLY LEAD TO FAILURE. I RESIDE IN TACOMA, WASHINGTON. VEHICLE WAS PURCHASED IN PUYALLUP, WASHINGTON. MORE PHOTOS AVAILABLE UPON REQUEST. THERE ARE SEVERAL MORE AREAS OF CORROSION THAN PHOTO UPLOAD ALLOWED FOR. GM CLAIMS 2021 MODELS HAVE A NEW PROCESS WHEN MANUFACTURING AND TREATING METAL. IT APPEARS TO HAVE FAILED. THE CLIMATE HERE IS MILD, AND ROAD SALT IS NOT USED IN THE AREA.
Additional Notes:
2021 CHEVROLET SUBURBAN, 79 MILES ON ODOMETER WHEN DRIVEN OFF LOT ON 02/22/21. VEHICLE FRAME AND SUSPENSION PARTS, AS WELL AS, CONTROL, STEERING, AND POWERTRAIN PARTS HAVE SIGNIFICANT CORROSION OCCURRING. VEHICLE WAS MANUFACTURED AND INSPECTED 11/2020. VEHICLE WAS VISUALLY INSPECTED BY OWNER. CURRENTLY IN PROCESS OF TRYING TO REMEDY WITH GM. CORROSION SO EARLY IN VEHICLE LIFE WILL UNDOUBTEDLY LEAD TO FAILURE. I RESIDE IN TACOMA, WASHINGTON. VEHICLE WAS PURCHASED IN PUYALLUP, WASHINGTON. MORE PHOTOS AVAILABLE UPON REQUEST. THERE ARE SEVERAL MORE AREAS OF CORROSION THAN PHOTO UPLOAD ALLOWED FOR. GM CLAIMS 2021 MODELS HAVE A NEW PROCESS WHEN MANUFACTURING AND TREATING METAL. IT APPEARS TO HAVE FAILED. THE CLIMATE HERE IS MILD, AND ROAD SALT IS NOT USED IN THE AREA.
Mfg Campaign: 11398531
Recall Date: Mar 1, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MY WIFE WAS DRIVING OUR NEW TAHOE (5,101 MILES) DOWN A NEIGHBORHOOD STREET, STOPPED AT A STOP SIGN AND HIT GAS TO PROCEED INTO A TURN AND ENGINE COMPLETELY TURNED OFF. SHE WAS ABLE TO GLIDE TO A STOP IN FRONT OF A HOUSE, BUT IS TERRIFIED WHAT MAY HAVE HAPPENED IF SHE WAS TRAVELING FAR FROM HOME OR ON THE INTERSTATE AT HIGH SPEED WITH THE SAME OCCURRING. CAR WOULD NOT TURN OVER/START AFTER STOPPING AND HAD TO BE TOWED TO DEALERSHIP. OCCURRED ON A NEIGHBORHOOD STREET (ASHLEIGH ROAD IN FAIRFAX, VA)
Corrective Action:
MY WIFE WAS DRIVING OUR NEW TAHOE (5,101 MILES) DOWN A NEIGHBORHOOD STREET, STOPPED AT A STOP SIGN AND HIT GAS TO PROCEED INTO A TURN AND ENGINE COMPLETELY TURNED OFF. SHE WAS ABLE TO GLIDE TO A STOP IN FRONT OF A HOUSE, BUT IS TERRIFIED WHAT MAY HAVE HAPPENED IF SHE WAS TRAVELING FAR FROM HOME OR ON THE INTERSTATE AT HIGH SPEED WITH THE SAME OCCURRING. CAR WOULD NOT TURN OVER/START AFTER STOPPING AND HAD TO BE TOWED TO DEALERSHIP. OCCURRED ON A NEIGHBORHOOD STREET (ASHLEIGH ROAD IN FAIRFAX, VA)
Additional Notes:
MY WIFE WAS DRIVING OUR NEW TAHOE (5,101 MILES) DOWN A NEIGHBORHOOD STREET, STOPPED AT A STOP SIGN AND HIT GAS TO PROCEED INTO A TURN AND ENGINE COMPLETELY TURNED OFF. SHE WAS ABLE TO GLIDE TO A STOP IN FRONT OF A HOUSE, BUT IS TERRIFIED WHAT MAY HAVE HAPPENED IF SHE WAS TRAVELING FAR FROM HOME OR ON THE INTERSTATE AT HIGH SPEED WITH THE SAME OCCURRING. CAR WOULD NOT TURN OVER/START AFTER STOPPING AND HAD TO BE TOWED TO DEALERSHIP. OCCURRED ON A NEIGHBORHOOD STREET (ASHLEIGH ROAD IN FAIRFAX, VA)
Mfg Campaign: 11397666
Recall Date: Feb 24, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
MY WIFE WAS DRIVING OUR NEW TAHOE (5,101 MILES) DOWN A NEIGHBORHOOD STREET, STOPPED AT A STOP SIGN AND HIT GAS TO PROCEED INTO A TURN AND ENGINE COMPLETELY TURNED OFF. SHE WAS ABLE TO GLIDE TO A STOP IN FRONT OF A HOUSE, BUT IS TERRIFIED WHAT MAY HAVE HAPPENED IF SHE WAS TRAVELING FAR FROM HOME OR ON THE INTERSTATE AT HIGH SPEED WITH THE SAME OCCURRING. CAR WOULD NOT TURN OVER/START AFTER STOPPING AND HAD TO BE TOWED TO DEALERSHIP. OCCURRED ON A NEIGHBORHOOD STREET (ASHLEIGH ROAD IN FAIRFAX, VA)
Corrective Action:
MY WIFE WAS DRIVING OUR NEW TAHOE (5,101 MILES) DOWN A NEIGHBORHOOD STREET, STOPPED AT A STOP SIGN AND HIT GAS TO PROCEED INTO A TURN AND ENGINE COMPLETELY TURNED OFF. SHE WAS ABLE TO GLIDE TO A STOP IN FRONT OF A HOUSE, BUT IS TERRIFIED WHAT MAY HAVE HAPPENED IF SHE WAS TRAVELING FAR FROM HOME OR ON THE INTERSTATE AT HIGH SPEED WITH THE SAME OCCURRING. CAR WOULD NOT TURN OVER/START AFTER STOPPING AND HAD TO BE TOWED TO DEALERSHIP. OCCURRED ON A NEIGHBORHOOD STREET (ASHLEIGH ROAD IN FAIRFAX, VA)
Additional Notes:
MY WIFE WAS DRIVING OUR NEW TAHOE (5,101 MILES) DOWN A NEIGHBORHOOD STREET, STOPPED AT A STOP SIGN AND HIT GAS TO PROCEED INTO A TURN AND ENGINE COMPLETELY TURNED OFF. SHE WAS ABLE TO GLIDE TO A STOP IN FRONT OF A HOUSE, BUT IS TERRIFIED WHAT MAY HAVE HAPPENED IF SHE WAS TRAVELING FAR FROM HOME OR ON THE INTERSTATE AT HIGH SPEED WITH THE SAME OCCURRING. CAR WOULD NOT TURN OVER/START AFTER STOPPING AND HAD TO BE TOWED TO DEALERSHIP. OCCURRED ON A NEIGHBORHOOD STREET (ASHLEIGH ROAD IN FAIRFAX, VA)
Mfg Campaign: 11397666
Recall Date: Feb 24, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
MY WIFE WAS DRIVING OUR NEW TAHOE (5,101 MILES) DOWN A NEIGHBORHOOD STREET, STOPPED AT A STOP SIGN AND HIT GAS TO PROCEED INTO A TURN AND ENGINE COMPLETELY TURNED OFF. SHE WAS ABLE TO GLIDE TO A STOP IN FRONT OF A HOUSE, BUT IS TERRIFIED WHAT MAY HAVE HAPPENED IF SHE WAS TRAVELING FAR FROM HOME OR ON THE INTERSTATE AT HIGH SPEED WITH THE SAME OCCURRING. CAR WOULD NOT TURN OVER/START AFTER STOPPING AND HAD TO BE TOWED TO DEALERSHIP. OCCURRED ON A NEIGHBORHOOD STREET (ASHLEIGH ROAD IN FAIRFAX, VA)
Corrective Action:
MY WIFE WAS DRIVING OUR NEW TAHOE (5,101 MILES) DOWN A NEIGHBORHOOD STREET, STOPPED AT A STOP SIGN AND HIT GAS TO PROCEED INTO A TURN AND ENGINE COMPLETELY TURNED OFF. SHE WAS ABLE TO GLIDE TO A STOP IN FRONT OF A HOUSE, BUT IS TERRIFIED WHAT MAY HAVE HAPPENED IF SHE WAS TRAVELING FAR FROM HOME OR ON THE INTERSTATE AT HIGH SPEED WITH THE SAME OCCURRING. CAR WOULD NOT TURN OVER/START AFTER STOPPING AND HAD TO BE TOWED TO DEALERSHIP. OCCURRED ON A NEIGHBORHOOD STREET (ASHLEIGH ROAD IN FAIRFAX, VA)
Additional Notes:
MY WIFE WAS DRIVING OUR NEW TAHOE (5,101 MILES) DOWN A NEIGHBORHOOD STREET, STOPPED AT A STOP SIGN AND HIT GAS TO PROCEED INTO A TURN AND ENGINE COMPLETELY TURNED OFF. SHE WAS ABLE TO GLIDE TO A STOP IN FRONT OF A HOUSE, BUT IS TERRIFIED WHAT MAY HAVE HAPPENED IF SHE WAS TRAVELING FAR FROM HOME OR ON THE INTERSTATE AT HIGH SPEED WITH THE SAME OCCURRING. CAR WOULD NOT TURN OVER/START AFTER STOPPING AND HAD TO BE TOWED TO DEALERSHIP. OCCURRED ON A NEIGHBORHOOD STREET (ASHLEIGH ROAD IN FAIRFAX, VA)
Mfg Campaign: 11397666
Recall Date: Feb 24, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
TOOK DELIVERY OF VEHICLE ON FRIDAY, JANUARY 29TH, 2021. WHILE DRIVING HOME FROM PLYMOUTH, MA TO CONCORD, NH, I WAS USING THE ADAPTIVE CRUISE CONTROL. I WAS TRAVELING BETWEEN 65MPH AND 70MPH. ROADS WERE COMPLETELY DRY, THERE WERE NO OTHER CARS NEAR ME, AND THERE WERE NO OBSTACLES IN FRONT OF ME. I WAS TRAVELING IN THE MIDDLE LANE OF A THREE LANE HIGHWAY. OUT OF NOWHERE, THE BRAKES WERE FORCEFULLY APPLIED BY THE COMPUTER WHICH NEARLY BROUGHT THE VEHICLE TO A STOP IN THE MIDDLE OF THE INTERSTATE. AFTER REACHING MY DESTINATION I NOTICED THAT THE CAMERA IN THE DRIVER SIDE MIRROR WAS NOT FUNCTIONING. CONTACTED DEALER THE FOLLOWING DAY AND RETURNED BACK TO DEALERSHIP TO HAVE THE VEHICLE REPAIRED (NEARLY 2 HOUR DRIVE). DEALER STATED THAT THE ISSUE WITH THE CAMERA AND THE ISSUE WITH THE AUTOMATIC BRAKING WERE RELATED. PICKED VEHICLE UP ON FEBRUARY 8TH AFTER VEHICLE WAS SUPPOSEDLY FIXED. ARRIVED HOME AND DISCOVERED SAME ISSUE WITH CAMERA NOT FUNCTIONING. TOOK TO DEALER IN CONCORD, NH TO TRY TO REPAIR AGAIN ON 2/15/21 AND PICKED UP ON SAME DAY. DEALER FOUND LOOSE PIN IN CONNECTOR. DEALER STATED THAT THE CAMERA HAD BEEN REPLACED IN OCTOBER 2020 BEFORE I EVEN OWNED THE VEHICLE, SO SOMEONE KNEW THIS WAS AN ISSUE. TOOK VEHICLE ON A DRIVE ON 2/17/21. ALERT ON DASH NOW SAYS 'SERVICE DRIVER ASSIST SYSTEM.' I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND MY WIFE DOES NOT FEEL COMFORTABLE DRIVING IT OR LETTING OUR TWIN 3 YEAR OLD BOYS RIDE IN IT. I HAVE A CASE OPEN WITH GENERAL MOTORS ON THIS BUT THEY HAVE DECLINED TO HELP WITH EXCHANGING THE VEHICLE. I'M THANKFUL THAT NOBODY WAS RIDING WITH ME AND THAT NO CARS WERE AROUND AND THAT IT WAS NOT SLICK WHEN THE BRAKING INCIDENT OCCURRED BECAUSE IT CERTAINLY WOULD HAVE CAUSED AN ACCIDENT. PLEASE HELP ME.
Corrective Action:
TOOK DELIVERY OF VEHICLE ON FRIDAY, JANUARY 29TH, 2021. WHILE DRIVING HOME FROM PLYMOUTH, MA TO CONCORD, NH, I WAS USING THE ADAPTIVE CRUISE CONTROL. I WAS TRAVELING BETWEEN 65MPH AND 70MPH. ROADS WERE COMPLETELY DRY, THERE WERE NO OTHER CARS NEAR ME, AND THERE WERE NO OBSTACLES IN FRONT OF ME. I WAS TRAVELING IN THE MIDDLE LANE OF A THREE LANE HIGHWAY. OUT OF NOWHERE, THE BRAKES WERE FORCEFULLY APPLIED BY THE COMPUTER WHICH NEARLY BROUGHT THE VEHICLE TO A STOP IN THE MIDDLE OF THE INTERSTATE. AFTER REACHING MY DESTINATION I NOTICED THAT THE CAMERA IN THE DRIVER SIDE MIRROR WAS NOT FUNCTIONING. CONTACTED DEALER THE FOLLOWING DAY AND RETURNED BACK TO DEALERSHIP TO HAVE THE VEHICLE REPAIRED (NEARLY 2 HOUR DRIVE). DEALER STATED THAT THE ISSUE WITH THE CAMERA AND THE ISSUE WITH THE AUTOMATIC BRAKING WERE RELATED. PICKED VEHICLE UP ON FEBRUARY 8TH AFTER VEHICLE WAS SUPPOSEDLY FIXED. ARRIVED HOME AND DISCOVERED SAME ISSUE WITH CAMERA NOT FUNCTIONING. TOOK TO DEALER IN CONCORD, NH TO TRY TO REPAIR AGAIN ON 2/15/21 AND PICKED UP ON SAME DAY. DEALER FOUND LOOSE PIN IN CONNECTOR. DEALER STATED THAT THE CAMERA HAD BEEN REPLACED IN OCTOBER 2020 BEFORE I EVEN OWNED THE VEHICLE, SO SOMEONE KNEW THIS WAS AN ISSUE. TOOK VEHICLE ON A DRIVE ON 2/17/21. ALERT ON DASH NOW SAYS 'SERVICE DRIVER ASSIST SYSTEM.' I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND MY WIFE DOES NOT FEEL COMFORTABLE DRIVING IT OR LETTING OUR TWIN 3 YEAR OLD BOYS RIDE IN IT. I HAVE A CASE OPEN WITH GENERAL MOTORS ON THIS BUT THEY HAVE DECLINED TO HELP WITH EXCHANGING THE VEHICLE. I'M THANKFUL THAT NOBODY WAS RIDING WITH ME AND THAT NO CARS WERE AROUND AND THAT IT WAS NOT SLICK WHEN THE BRAKING INCIDENT OCCURRED BECAUSE IT CERTAINLY WOULD HAVE CAUSED AN ACCIDENT. PLEASE HELP ME.
Additional Notes:
TOOK DELIVERY OF VEHICLE ON FRIDAY, JANUARY 29TH, 2021. WHILE DRIVING HOME FROM PLYMOUTH, MA TO CONCORD, NH, I WAS USING THE ADAPTIVE CRUISE CONTROL. I WAS TRAVELING BETWEEN 65MPH AND 70MPH. ROADS WERE COMPLETELY DRY, THERE WERE NO OTHER CARS NEAR ME, AND THERE WERE NO OBSTACLES IN FRONT OF ME. I WAS TRAVELING IN THE MIDDLE LANE OF A THREE LANE HIGHWAY. OUT OF NOWHERE, THE BRAKES WERE FORCEFULLY APPLIED BY THE COMPUTER WHICH NEARLY BROUGHT THE VEHICLE TO A STOP IN THE MIDDLE OF THE INTERSTATE. AFTER REACHING MY DESTINATION I NOTICED THAT THE CAMERA IN THE DRIVER SIDE MIRROR WAS NOT FUNCTIONING. CONTACTED DEALER THE FOLLOWING DAY AND RETURNED BACK TO DEALERSHIP TO HAVE THE VEHICLE REPAIRED (NEARLY 2 HOUR DRIVE). DEALER STATED THAT THE ISSUE WITH THE CAMERA AND THE ISSUE WITH THE AUTOMATIC BRAKING WERE RELATED. PICKED VEHICLE UP ON FEBRUARY 8TH AFTER VEHICLE WAS SUPPOSEDLY FIXED. ARRIVED HOME AND DISCOVERED SAME ISSUE WITH CAMERA NOT FUNCTIONING. TOOK TO DEALER IN CONCORD, NH TO TRY TO REPAIR AGAIN ON 2/15/21 AND PICKED UP ON SAME DAY. DEALER FOUND LOOSE PIN IN CONNECTOR. DEALER STATED THAT THE CAMERA HAD BEEN REPLACED IN OCTOBER 2020 BEFORE I EVEN OWNED THE VEHICLE, SO SOMEONE KNEW THIS WAS AN ISSUE. TOOK VEHICLE ON A DRIVE ON 2/17/21. ALERT ON DASH NOW SAYS 'SERVICE DRIVER ASSIST SYSTEM.' I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND MY WIFE DOES NOT FEEL COMFORTABLE DRIVING IT OR LETTING OUR TWIN 3 YEAR OLD BOYS RIDE IN IT. I HAVE A CASE OPEN WITH GENERAL MOTORS ON THIS BUT THEY HAVE DECLINED TO HELP WITH EXCHANGING THE VEHICLE. I'M THANKFUL THAT NOBODY WAS RIDING WITH ME AND THAT NO CARS WERE AROUND AND THAT IT WAS NOT SLICK WHEN THE BRAKING INCIDENT OCCURRED BECAUSE IT CERTAINLY WOULD HAVE CAUSED AN ACCIDENT. PLEASE HELP ME.
Mfg Campaign: 11397468
Recall Date: Feb 22, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TOOK DELIVERY OF VEHICLE ON FRIDAY, JANUARY 29TH, 2021. WHILE DRIVING HOME FROM PLYMOUTH, MA TO CONCORD, NH, I WAS USING THE ADAPTIVE CRUISE CONTROL. I WAS TRAVELING BETWEEN 65MPH AND 70MPH. ROADS WERE COMPLETELY DRY, THERE WERE NO OTHER CARS NEAR ME, AND THERE WERE NO OBSTACLES IN FRONT OF ME. I WAS TRAVELING IN THE MIDDLE LANE OF A THREE LANE HIGHWAY. OUT OF NOWHERE, THE BRAKES WERE FORCEFULLY APPLIED BY THE COMPUTER WHICH NEARLY BROUGHT THE VEHICLE TO A STOP IN THE MIDDLE OF THE INTERSTATE. AFTER REACHING MY DESTINATION I NOTICED THAT THE CAMERA IN THE DRIVER SIDE MIRROR WAS NOT FUNCTIONING. CONTACTED DEALER THE FOLLOWING DAY AND RETURNED BACK TO DEALERSHIP TO HAVE THE VEHICLE REPAIRED (NEARLY 2 HOUR DRIVE). DEALER STATED THAT THE ISSUE WITH THE CAMERA AND THE ISSUE WITH THE AUTOMATIC BRAKING WERE RELATED. PICKED VEHICLE UP ON FEBRUARY 8TH AFTER VEHICLE WAS SUPPOSEDLY FIXED. ARRIVED HOME AND DISCOVERED SAME ISSUE WITH CAMERA NOT FUNCTIONING. TOOK TO DEALER IN CONCORD, NH TO TRY TO REPAIR AGAIN ON 2/15/21 AND PICKED UP ON SAME DAY. DEALER FOUND LOOSE PIN IN CONNECTOR. DEALER STATED THAT THE CAMERA HAD BEEN REPLACED IN OCTOBER 2020 BEFORE I EVEN OWNED THE VEHICLE, SO SOMEONE KNEW THIS WAS AN ISSUE. TOOK VEHICLE ON A DRIVE ON 2/17/21. ALERT ON DASH NOW SAYS 'SERVICE DRIVER ASSIST SYSTEM.' I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND MY WIFE DOES NOT FEEL COMFORTABLE DRIVING IT OR LETTING OUR TWIN 3 YEAR OLD BOYS RIDE IN IT. I HAVE A CASE OPEN WITH GENERAL MOTORS ON THIS BUT THEY HAVE DECLINED TO HELP WITH EXCHANGING THE VEHICLE. I'M THANKFUL THAT NOBODY WAS RIDING WITH ME AND THAT NO CARS WERE AROUND AND THAT IT WAS NOT SLICK WHEN THE BRAKING INCIDENT OCCURRED BECAUSE IT CERTAINLY WOULD HAVE CAUSED AN ACCIDENT. PLEASE HELP ME.
Corrective Action:
TOOK DELIVERY OF VEHICLE ON FRIDAY, JANUARY 29TH, 2021. WHILE DRIVING HOME FROM PLYMOUTH, MA TO CONCORD, NH, I WAS USING THE ADAPTIVE CRUISE CONTROL. I WAS TRAVELING BETWEEN 65MPH AND 70MPH. ROADS WERE COMPLETELY DRY, THERE WERE NO OTHER CARS NEAR ME, AND THERE WERE NO OBSTACLES IN FRONT OF ME. I WAS TRAVELING IN THE MIDDLE LANE OF A THREE LANE HIGHWAY. OUT OF NOWHERE, THE BRAKES WERE FORCEFULLY APPLIED BY THE COMPUTER WHICH NEARLY BROUGHT THE VEHICLE TO A STOP IN THE MIDDLE OF THE INTERSTATE. AFTER REACHING MY DESTINATION I NOTICED THAT THE CAMERA IN THE DRIVER SIDE MIRROR WAS NOT FUNCTIONING. CONTACTED DEALER THE FOLLOWING DAY AND RETURNED BACK TO DEALERSHIP TO HAVE THE VEHICLE REPAIRED (NEARLY 2 HOUR DRIVE). DEALER STATED THAT THE ISSUE WITH THE CAMERA AND THE ISSUE WITH THE AUTOMATIC BRAKING WERE RELATED. PICKED VEHICLE UP ON FEBRUARY 8TH AFTER VEHICLE WAS SUPPOSEDLY FIXED. ARRIVED HOME AND DISCOVERED SAME ISSUE WITH CAMERA NOT FUNCTIONING. TOOK TO DEALER IN CONCORD, NH TO TRY TO REPAIR AGAIN ON 2/15/21 AND PICKED UP ON SAME DAY. DEALER FOUND LOOSE PIN IN CONNECTOR. DEALER STATED THAT THE CAMERA HAD BEEN REPLACED IN OCTOBER 2020 BEFORE I EVEN OWNED THE VEHICLE, SO SOMEONE KNEW THIS WAS AN ISSUE. TOOK VEHICLE ON A DRIVE ON 2/17/21. ALERT ON DASH NOW SAYS 'SERVICE DRIVER ASSIST SYSTEM.' I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND MY WIFE DOES NOT FEEL COMFORTABLE DRIVING IT OR LETTING OUR TWIN 3 YEAR OLD BOYS RIDE IN IT. I HAVE A CASE OPEN WITH GENERAL MOTORS ON THIS BUT THEY HAVE DECLINED TO HELP WITH EXCHANGING THE VEHICLE. I'M THANKFUL THAT NOBODY WAS RIDING WITH ME AND THAT NO CARS WERE AROUND AND THAT IT WAS NOT SLICK WHEN THE BRAKING INCIDENT OCCURRED BECAUSE IT CERTAINLY WOULD HAVE CAUSED AN ACCIDENT. PLEASE HELP ME.
Additional Notes:
TOOK DELIVERY OF VEHICLE ON FRIDAY, JANUARY 29TH, 2021. WHILE DRIVING HOME FROM PLYMOUTH, MA TO CONCORD, NH, I WAS USING THE ADAPTIVE CRUISE CONTROL. I WAS TRAVELING BETWEEN 65MPH AND 70MPH. ROADS WERE COMPLETELY DRY, THERE WERE NO OTHER CARS NEAR ME, AND THERE WERE NO OBSTACLES IN FRONT OF ME. I WAS TRAVELING IN THE MIDDLE LANE OF A THREE LANE HIGHWAY. OUT OF NOWHERE, THE BRAKES WERE FORCEFULLY APPLIED BY THE COMPUTER WHICH NEARLY BROUGHT THE VEHICLE TO A STOP IN THE MIDDLE OF THE INTERSTATE. AFTER REACHING MY DESTINATION I NOTICED THAT THE CAMERA IN THE DRIVER SIDE MIRROR WAS NOT FUNCTIONING. CONTACTED DEALER THE FOLLOWING DAY AND RETURNED BACK TO DEALERSHIP TO HAVE THE VEHICLE REPAIRED (NEARLY 2 HOUR DRIVE). DEALER STATED THAT THE ISSUE WITH THE CAMERA AND THE ISSUE WITH THE AUTOMATIC BRAKING WERE RELATED. PICKED VEHICLE UP ON FEBRUARY 8TH AFTER VEHICLE WAS SUPPOSEDLY FIXED. ARRIVED HOME AND DISCOVERED SAME ISSUE WITH CAMERA NOT FUNCTIONING. TOOK TO DEALER IN CONCORD, NH TO TRY TO REPAIR AGAIN ON 2/15/21 AND PICKED UP ON SAME DAY. DEALER FOUND LOOSE PIN IN CONNECTOR. DEALER STATED THAT THE CAMERA HAD BEEN REPLACED IN OCTOBER 2020 BEFORE I EVEN OWNED THE VEHICLE, SO SOMEONE KNEW THIS WAS AN ISSUE. TOOK VEHICLE ON A DRIVE ON 2/17/21. ALERT ON DASH NOW SAYS 'SERVICE DRIVER ASSIST SYSTEM.' I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND MY WIFE DOES NOT FEEL COMFORTABLE DRIVING IT OR LETTING OUR TWIN 3 YEAR OLD BOYS RIDE IN IT. I HAVE A CASE OPEN WITH GENERAL MOTORS ON THIS BUT THEY HAVE DECLINED TO HELP WITH EXCHANGING THE VEHICLE. I'M THANKFUL THAT NOBODY WAS RIDING WITH ME AND THAT NO CARS WERE AROUND AND THAT IT WAS NOT SLICK WHEN THE BRAKING INCIDENT OCCURRED BECAUSE IT CERTAINLY WOULD HAVE CAUSED AN ACCIDENT. PLEASE HELP ME.
Mfg Campaign: 11397468
Recall Date: Feb 22, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
TOOK DELIVERY OF VEHICLE ON FRIDAY, JANUARY 29TH, 2021. WHILE DRIVING HOME FROM PLYMOUTH, MA TO CONCORD, NH, I WAS USING THE ADAPTIVE CRUISE CONTROL. I WAS TRAVELING BETWEEN 65MPH AND 70MPH. ROADS WERE COMPLETELY DRY, THERE WERE NO OTHER CARS NEAR ME, AND THERE WERE NO OBSTACLES IN FRONT OF ME. I WAS TRAVELING IN THE MIDDLE LANE OF A THREE LANE HIGHWAY. OUT OF NOWHERE, THE BRAKES WERE FORCEFULLY APPLIED BY THE COMPUTER WHICH NEARLY BROUGHT THE VEHICLE TO A STOP IN THE MIDDLE OF THE INTERSTATE. AFTER REACHING MY DESTINATION I NOTICED THAT THE CAMERA IN THE DRIVER SIDE MIRROR WAS NOT FUNCTIONING. CONTACTED DEALER THE FOLLOWING DAY AND RETURNED BACK TO DEALERSHIP TO HAVE THE VEHICLE REPAIRED (NEARLY 2 HOUR DRIVE). DEALER STATED THAT THE ISSUE WITH THE CAMERA AND THE ISSUE WITH THE AUTOMATIC BRAKING WERE RELATED. PICKED VEHICLE UP ON FEBRUARY 8TH AFTER VEHICLE WAS SUPPOSEDLY FIXED. ARRIVED HOME AND DISCOVERED SAME ISSUE WITH CAMERA NOT FUNCTIONING. TOOK TO DEALER IN CONCORD, NH TO TRY TO REPAIR AGAIN ON 2/15/21 AND PICKED UP ON SAME DAY. DEALER FOUND LOOSE PIN IN CONNECTOR. DEALER STATED THAT THE CAMERA HAD BEEN REPLACED IN OCTOBER 2020 BEFORE I EVEN OWNED THE VEHICLE, SO SOMEONE KNEW THIS WAS AN ISSUE. TOOK VEHICLE ON A DRIVE ON 2/17/21. ALERT ON DASH NOW SAYS 'SERVICE DRIVER ASSIST SYSTEM.' I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND MY WIFE DOES NOT FEEL COMFORTABLE DRIVING IT OR LETTING OUR TWIN 3 YEAR OLD BOYS RIDE IN IT. I HAVE A CASE OPEN WITH GENERAL MOTORS ON THIS BUT THEY HAVE DECLINED TO HELP WITH EXCHANGING THE VEHICLE. I'M THANKFUL THAT NOBODY WAS RIDING WITH ME AND THAT NO CARS WERE AROUND AND THAT IT WAS NOT SLICK WHEN THE BRAKING INCIDENT OCCURRED BECAUSE IT CERTAINLY WOULD HAVE CAUSED AN ACCIDENT. PLEASE HELP ME.
Corrective Action:
TOOK DELIVERY OF VEHICLE ON FRIDAY, JANUARY 29TH, 2021. WHILE DRIVING HOME FROM PLYMOUTH, MA TO CONCORD, NH, I WAS USING THE ADAPTIVE CRUISE CONTROL. I WAS TRAVELING BETWEEN 65MPH AND 70MPH. ROADS WERE COMPLETELY DRY, THERE WERE NO OTHER CARS NEAR ME, AND THERE WERE NO OBSTACLES IN FRONT OF ME. I WAS TRAVELING IN THE MIDDLE LANE OF A THREE LANE HIGHWAY. OUT OF NOWHERE, THE BRAKES WERE FORCEFULLY APPLIED BY THE COMPUTER WHICH NEARLY BROUGHT THE VEHICLE TO A STOP IN THE MIDDLE OF THE INTERSTATE. AFTER REACHING MY DESTINATION I NOTICED THAT THE CAMERA IN THE DRIVER SIDE MIRROR WAS NOT FUNCTIONING. CONTACTED DEALER THE FOLLOWING DAY AND RETURNED BACK TO DEALERSHIP TO HAVE THE VEHICLE REPAIRED (NEARLY 2 HOUR DRIVE). DEALER STATED THAT THE ISSUE WITH THE CAMERA AND THE ISSUE WITH THE AUTOMATIC BRAKING WERE RELATED. PICKED VEHICLE UP ON FEBRUARY 8TH AFTER VEHICLE WAS SUPPOSEDLY FIXED. ARRIVED HOME AND DISCOVERED SAME ISSUE WITH CAMERA NOT FUNCTIONING. TOOK TO DEALER IN CONCORD, NH TO TRY TO REPAIR AGAIN ON 2/15/21 AND PICKED UP ON SAME DAY. DEALER FOUND LOOSE PIN IN CONNECTOR. DEALER STATED THAT THE CAMERA HAD BEEN REPLACED IN OCTOBER 2020 BEFORE I EVEN OWNED THE VEHICLE, SO SOMEONE KNEW THIS WAS AN ISSUE. TOOK VEHICLE ON A DRIVE ON 2/17/21. ALERT ON DASH NOW SAYS 'SERVICE DRIVER ASSIST SYSTEM.' I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND MY WIFE DOES NOT FEEL COMFORTABLE DRIVING IT OR LETTING OUR TWIN 3 YEAR OLD BOYS RIDE IN IT. I HAVE A CASE OPEN WITH GENERAL MOTORS ON THIS BUT THEY HAVE DECLINED TO HELP WITH EXCHANGING THE VEHICLE. I'M THANKFUL THAT NOBODY WAS RIDING WITH ME AND THAT NO CARS WERE AROUND AND THAT IT WAS NOT SLICK WHEN THE BRAKING INCIDENT OCCURRED BECAUSE IT CERTAINLY WOULD HAVE CAUSED AN ACCIDENT. PLEASE HELP ME.
Additional Notes:
TOOK DELIVERY OF VEHICLE ON FRIDAY, JANUARY 29TH, 2021. WHILE DRIVING HOME FROM PLYMOUTH, MA TO CONCORD, NH, I WAS USING THE ADAPTIVE CRUISE CONTROL. I WAS TRAVELING BETWEEN 65MPH AND 70MPH. ROADS WERE COMPLETELY DRY, THERE WERE NO OTHER CARS NEAR ME, AND THERE WERE NO OBSTACLES IN FRONT OF ME. I WAS TRAVELING IN THE MIDDLE LANE OF A THREE LANE HIGHWAY. OUT OF NOWHERE, THE BRAKES WERE FORCEFULLY APPLIED BY THE COMPUTER WHICH NEARLY BROUGHT THE VEHICLE TO A STOP IN THE MIDDLE OF THE INTERSTATE. AFTER REACHING MY DESTINATION I NOTICED THAT THE CAMERA IN THE DRIVER SIDE MIRROR WAS NOT FUNCTIONING. CONTACTED DEALER THE FOLLOWING DAY AND RETURNED BACK TO DEALERSHIP TO HAVE THE VEHICLE REPAIRED (NEARLY 2 HOUR DRIVE). DEALER STATED THAT THE ISSUE WITH THE CAMERA AND THE ISSUE WITH THE AUTOMATIC BRAKING WERE RELATED. PICKED VEHICLE UP ON FEBRUARY 8TH AFTER VEHICLE WAS SUPPOSEDLY FIXED. ARRIVED HOME AND DISCOVERED SAME ISSUE WITH CAMERA NOT FUNCTIONING. TOOK TO DEALER IN CONCORD, NH TO TRY TO REPAIR AGAIN ON 2/15/21 AND PICKED UP ON SAME DAY. DEALER FOUND LOOSE PIN IN CONNECTOR. DEALER STATED THAT THE CAMERA HAD BEEN REPLACED IN OCTOBER 2020 BEFORE I EVEN OWNED THE VEHICLE, SO SOMEONE KNEW THIS WAS AN ISSUE. TOOK VEHICLE ON A DRIVE ON 2/17/21. ALERT ON DASH NOW SAYS 'SERVICE DRIVER ASSIST SYSTEM.' I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND MY WIFE DOES NOT FEEL COMFORTABLE DRIVING IT OR LETTING OUR TWIN 3 YEAR OLD BOYS RIDE IN IT. I HAVE A CASE OPEN WITH GENERAL MOTORS ON THIS BUT THEY HAVE DECLINED TO HELP WITH EXCHANGING THE VEHICLE. I'M THANKFUL THAT NOBODY WAS RIDING WITH ME AND THAT NO CARS WERE AROUND AND THAT IT WAS NOT SLICK WHEN THE BRAKING INCIDENT OCCURRED BECAUSE IT CERTAINLY WOULD HAVE CAUSED AN ACCIDENT. PLEASE HELP ME.
Mfg Campaign: 11397468
Recall Date: Feb 22, 2021
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. WHILE PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SERRA CHEVROLET SAGINAW (4200 BAY RD, SAGINAW, MI 48603) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 616.
Corrective Action:
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. WHILE PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SERRA CHEVROLET SAGINAW (4200 BAY RD, SAGINAW, MI 48603) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 616.
Additional Notes:
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. WHILE PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SERRA CHEVROLET SAGINAW (4200 BAY RD, SAGINAW, MI 48603) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 616.
Mfg Campaign: 11385637
Recall Date: Dec 30, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A NOTIFICATION FROM ONSTAR THAT THE ENGINE AND TRANSMISSION HAD FAILED. THE VEHICLE WAS TOWED TO BEAVER CHEVROLET (3494 PHILIPS HWY, JACKSONVILLE, FL 32207, (904) 398-3036) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE HAD COLLAPSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REQUESTED A NEW VEHICLE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,700.
Corrective Action:
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A NOTIFICATION FROM ONSTAR THAT THE ENGINE AND TRANSMISSION HAD FAILED. THE VEHICLE WAS TOWED TO BEAVER CHEVROLET (3494 PHILIPS HWY, JACKSONVILLE, FL 32207, (904) 398-3036) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE HAD COLLAPSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REQUESTED A NEW VEHICLE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,700.
Additional Notes:
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A NOTIFICATION FROM ONSTAR THAT THE ENGINE AND TRANSMISSION HAD FAILED. THE VEHICLE WAS TOWED TO BEAVER CHEVROLET (3494 PHILIPS HWY, JACKSONVILLE, FL 32207, (904) 398-3036) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE HAD COLLAPSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REQUESTED A NEW VEHICLE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,700.
Mfg Campaign: 11384381
Recall Date: Dec 21, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BRAND NEW 2021 TAHOE 1367 MILES CATASTROPHICALLY LOST POWER WITHOUT NOTICE WHILE IN A BUSY INTERSECTION WITH MOTHER AND SON. ONSTAR EMERGENCY SERVICES DID NOT WORK. UNABLE TO PLACE CAR IN NEUTRAL TO MOVE OUT OF BUSY INTERSECTION. POLICE CALLED, VEHICLE TOWED. COULD NOT START, JUMPING NOT SUCCESSFUL. TOWED TO DEALER (HENDRICKS CHEVY 12050 W BROAD STREET RICHMOND VA 23233). CHEVY CERTIFIED MECHANIC STATED CABLE FROM BATTERY TO ALTERNATOR HAD BURNED/MELTED/FRIED, CAR LOST POWER, NO WARNING. WANTED TO SIMPLY "REPLACE CABLE" AND "GET ME BACK DRIVING." FEARFUL OF MAJOR/LARGER ELECTRICAL ISSUE CAUSING FIRE/ELECTRICAL FAILURE.
Corrective Action:
BRAND NEW 2021 TAHOE 1367 MILES CATASTROPHICALLY LOST POWER WITHOUT NOTICE WHILE IN A BUSY INTERSECTION WITH MOTHER AND SON. ONSTAR EMERGENCY SERVICES DID NOT WORK. UNABLE TO PLACE CAR IN NEUTRAL TO MOVE OUT OF BUSY INTERSECTION. POLICE CALLED, VEHICLE TOWED. COULD NOT START, JUMPING NOT SUCCESSFUL. TOWED TO DEALER (HENDRICKS CHEVY 12050 W BROAD STREET RICHMOND VA 23233). CHEVY CERTIFIED MECHANIC STATED CABLE FROM BATTERY TO ALTERNATOR HAD BURNED/MELTED/FRIED, CAR LOST POWER, NO WARNING. WANTED TO SIMPLY "REPLACE CABLE" AND "GET ME BACK DRIVING." FEARFUL OF MAJOR/LARGER ELECTRICAL ISSUE CAUSING FIRE/ELECTRICAL FAILURE.
Additional Notes:
BRAND NEW 2021 TAHOE 1367 MILES CATASTROPHICALLY LOST POWER WITHOUT NOTICE WHILE IN A BUSY INTERSECTION WITH MOTHER AND SON. ONSTAR EMERGENCY SERVICES DID NOT WORK. UNABLE TO PLACE CAR IN NEUTRAL TO MOVE OUT OF BUSY INTERSECTION. POLICE CALLED, VEHICLE TOWED. COULD NOT START, JUMPING NOT SUCCESSFUL. TOWED TO DEALER (HENDRICKS CHEVY 12050 W BROAD STREET RICHMOND VA 23233). CHEVY CERTIFIED MECHANIC STATED CABLE FROM BATTERY TO ALTERNATOR HAD BURNED/MELTED/FRIED, CAR LOST POWER, NO WARNING. WANTED TO SIMPLY "REPLACE CABLE" AND "GET ME BACK DRIVING." FEARFUL OF MAJOR/LARGER ELECTRICAL ISSUE CAUSING FIRE/ELECTRICAL FAILURE.
Mfg Campaign: 11378279
Recall Date: Dec 7, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
BRAND NEW 2021 TAHOE 1367 MILES CATASTROPHICALLY LOST POWER WITHOUT NOTICE WHILE IN A BUSY INTERSECTION WITH MOTHER AND SON. ONSTAR EMERGENCY SERVICES DID NOT WORK. UNABLE TO PLACE CAR IN NEUTRAL TO MOVE OUT OF BUSY INTERSECTION. POLICE CALLED, VEHICLE TOWED. COULD NOT START, JUMPING NOT SUCCESSFUL. TOWED TO DEALER (HENDRICKS CHEVY 12050 W BROAD STREET RICHMOND VA 23233). CHEVY CERTIFIED MECHANIC STATED CABLE FROM BATTERY TO ALTERNATOR HAD BURNED/MELTED/FRIED, CAR LOST POWER, NO WARNING. WANTED TO SIMPLY "REPLACE CABLE" AND "GET ME BACK DRIVING." FEARFUL OF MAJOR/LARGER ELECTRICAL ISSUE CAUSING FIRE/ELECTRICAL FAILURE.
Corrective Action:
BRAND NEW 2021 TAHOE 1367 MILES CATASTROPHICALLY LOST POWER WITHOUT NOTICE WHILE IN A BUSY INTERSECTION WITH MOTHER AND SON. ONSTAR EMERGENCY SERVICES DID NOT WORK. UNABLE TO PLACE CAR IN NEUTRAL TO MOVE OUT OF BUSY INTERSECTION. POLICE CALLED, VEHICLE TOWED. COULD NOT START, JUMPING NOT SUCCESSFUL. TOWED TO DEALER (HENDRICKS CHEVY 12050 W BROAD STREET RICHMOND VA 23233). CHEVY CERTIFIED MECHANIC STATED CABLE FROM BATTERY TO ALTERNATOR HAD BURNED/MELTED/FRIED, CAR LOST POWER, NO WARNING. WANTED TO SIMPLY "REPLACE CABLE" AND "GET ME BACK DRIVING." FEARFUL OF MAJOR/LARGER ELECTRICAL ISSUE CAUSING FIRE/ELECTRICAL FAILURE.
Additional Notes:
BRAND NEW 2021 TAHOE 1367 MILES CATASTROPHICALLY LOST POWER WITHOUT NOTICE WHILE IN A BUSY INTERSECTION WITH MOTHER AND SON. ONSTAR EMERGENCY SERVICES DID NOT WORK. UNABLE TO PLACE CAR IN NEUTRAL TO MOVE OUT OF BUSY INTERSECTION. POLICE CALLED, VEHICLE TOWED. COULD NOT START, JUMPING NOT SUCCESSFUL. TOWED TO DEALER (HENDRICKS CHEVY 12050 W BROAD STREET RICHMOND VA 23233). CHEVY CERTIFIED MECHANIC STATED CABLE FROM BATTERY TO ALTERNATOR HAD BURNED/MELTED/FRIED, CAR LOST POWER, NO WARNING. WANTED TO SIMPLY "REPLACE CABLE" AND "GET ME BACK DRIVING." FEARFUL OF MAJOR/LARGER ELECTRICAL ISSUE CAUSING FIRE/ELECTRICAL FAILURE.
Mfg Campaign: 11378279
Recall Date: Dec 7, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
BRAND NEW 2021 TAHOE 1367 MILES CATASTROPHICALLY LOST POWER WITHOUT NOTICE WHILE IN A BUSY INTERSECTION WITH MOTHER AND SON. ONSTAR EMERGENCY SERVICES DID NOT WORK. UNABLE TO PLACE CAR IN NEUTRAL TO MOVE OUT OF BUSY INTERSECTION. POLICE CALLED, VEHICLE TOWED. COULD NOT START, JUMPING NOT SUCCESSFUL. TOWED TO DEALER (HENDRICKS CHEVY 12050 W BROAD STREET RICHMOND VA 23233). CHEVY CERTIFIED MECHANIC STATED CABLE FROM BATTERY TO ALTERNATOR HAD BURNED/MELTED/FRIED, CAR LOST POWER, NO WARNING. WANTED TO SIMPLY "REPLACE CABLE" AND "GET ME BACK DRIVING." FEARFUL OF MAJOR/LARGER ELECTRICAL ISSUE CAUSING FIRE/ELECTRICAL FAILURE.
Corrective Action:
BRAND NEW 2021 TAHOE 1367 MILES CATASTROPHICALLY LOST POWER WITHOUT NOTICE WHILE IN A BUSY INTERSECTION WITH MOTHER AND SON. ONSTAR EMERGENCY SERVICES DID NOT WORK. UNABLE TO PLACE CAR IN NEUTRAL TO MOVE OUT OF BUSY INTERSECTION. POLICE CALLED, VEHICLE TOWED. COULD NOT START, JUMPING NOT SUCCESSFUL. TOWED TO DEALER (HENDRICKS CHEVY 12050 W BROAD STREET RICHMOND VA 23233). CHEVY CERTIFIED MECHANIC STATED CABLE FROM BATTERY TO ALTERNATOR HAD BURNED/MELTED/FRIED, CAR LOST POWER, NO WARNING. WANTED TO SIMPLY "REPLACE CABLE" AND "GET ME BACK DRIVING." FEARFUL OF MAJOR/LARGER ELECTRICAL ISSUE CAUSING FIRE/ELECTRICAL FAILURE.
Additional Notes:
BRAND NEW 2021 TAHOE 1367 MILES CATASTROPHICALLY LOST POWER WITHOUT NOTICE WHILE IN A BUSY INTERSECTION WITH MOTHER AND SON. ONSTAR EMERGENCY SERVICES DID NOT WORK. UNABLE TO PLACE CAR IN NEUTRAL TO MOVE OUT OF BUSY INTERSECTION. POLICE CALLED, VEHICLE TOWED. COULD NOT START, JUMPING NOT SUCCESSFUL. TOWED TO DEALER (HENDRICKS CHEVY 12050 W BROAD STREET RICHMOND VA 23233). CHEVY CERTIFIED MECHANIC STATED CABLE FROM BATTERY TO ALTERNATOR HAD BURNED/MELTED/FRIED, CAR LOST POWER, NO WARNING. WANTED TO SIMPLY "REPLACE CABLE" AND "GET ME BACK DRIVING." FEARFUL OF MAJOR/LARGER ELECTRICAL ISSUE CAUSING FIRE/ELECTRICAL FAILURE.
Mfg Campaign: 11378279
Recall Date: Dec 7, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
CONSTANT RECURRING "SERVICE SAFETY RESTRAINT SYSTEM" WARNING, MOSTLY WHEN PASSENGER IS SEATED.
Corrective Action:
CONSTANT RECURRING "SERVICE SAFETY RESTRAINT SYSTEM" WARNING, MOSTLY WHEN PASSENGER IS SEATED.
Additional Notes:
CONSTANT RECURRING "SERVICE SAFETY RESTRAINT SYSTEM" WARNING, MOSTLY WHEN PASSENGER IS SEATED.
Mfg Campaign: 11376429
Recall Date: Nov 26, 2020
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
CONSTANT RECURRING "SERVICE SAFETY RESTRAINT SYSTEM" WARNING, MOSTLY WHEN PASSENGER IS SEATED.
Corrective Action:
CONSTANT RECURRING "SERVICE SAFETY RESTRAINT SYSTEM" WARNING, MOSTLY WHEN PASSENGER IS SEATED.
Additional Notes:
CONSTANT RECURRING "SERVICE SAFETY RESTRAINT SYSTEM" WARNING, MOSTLY WHEN PASSENGER IS SEATED.
Mfg Campaign: 11376429
Recall Date: Nov 26, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
SINCE SEPTEMBER 23, A 'SERVICE SAFETY RESTRAINT SYSTEM' WARNING LIGHT REPEATED COMES ON AT THE INFOTAINMENT CENTER ALONG WITH THE AIRBAG WARNING LIGHT. THE LIGHT COMES ON EVERY FEW MILES WHILE DRIVING, AT ANY SPEED UNDER ANY ROAD CONDITION.
Corrective Action:
SINCE SEPTEMBER 23, A 'SERVICE SAFETY RESTRAINT SYSTEM' WARNING LIGHT REPEATED COMES ON AT THE INFOTAINMENT CENTER ALONG WITH THE AIRBAG WARNING LIGHT. THE LIGHT COMES ON EVERY FEW MILES WHILE DRIVING, AT ANY SPEED UNDER ANY ROAD CONDITION.
Additional Notes:
SINCE SEPTEMBER 23, A 'SERVICE SAFETY RESTRAINT SYSTEM' WARNING LIGHT REPEATED COMES ON AT THE INFOTAINMENT CENTER ALONG WITH THE AIRBAG WARNING LIGHT. THE LIGHT COMES ON EVERY FEW MILES WHILE DRIVING, AT ANY SPEED UNDER ANY ROAD CONDITION.
Mfg Campaign: 11374129
Recall Date: Nov 11, 2020
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