Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222382220
Recall Date: Nov 3, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212351030
Recall Date: Jan 27, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212332040
Recall Date: Sep 23, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. Dealer service technicians may have calibrated the brake system incorrectly, affecting Electronic Stability Control (ESC) , traction control, Anti-Lock Brake System (ABS), and braking while towing a trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212340970
Recall Date: Jul 29, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333900
Recall Date: Jun 17, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212338110
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe vehicles. The second-row center seat belt latch may be trapped beneath the trim bezel and therefore inaccessible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208. "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329320
Recall Date: Mar 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. The fuel tank assemblies may be missing adhesive between two layers of the fuel tank shell which may result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212327720
Recall Date: Feb 11, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312720
Recall Date: Nov 25, 2020
Consumer Complaints
389 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Experienced a collapsed lifter on my 2021 Chevy Tahoe at 18,000 miles,also had a bent push rod, all whiling 40 mph. This is my second time having this issue. There is a problematic design with the active fuel management system. The frequency this is occurring is unacceptable. I also had the same issue on another GM truck at 120k miles which costs 6,000 dollars to repair.
Corrective Action:
Experienced a collapsed lifter on my 2021 Chevy Tahoe at 18,000 miles,also had a bent push rod, all whiling 40 mph. This is my second time having this issue. There is a problematic design with the active fuel management system. The frequency this is occurring is unacceptable. I also had the same issue on another GM truck at 120k miles which costs 6,000 dollars to repair.
Additional Notes:
Experienced a collapsed lifter on my 2021 Chevy Tahoe at 18,000 miles,also had a bent push rod, all whiling 40 mph. This is my second time having this issue. There is a problematic design with the active fuel management system. The frequency this is occurring is unacceptable. I also had the same issue on another GM truck at 120k miles which costs 6,000 dollars to repair.
Mfg Campaign: 11450717
Recall Date: Feb 7, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that stated while the vehicle was parked and unoccupied caught fire without warning. The contact noticed there was smoke and flames emerging from the vehicle, and it burnt to the ground. There were no reported injuries. The contact's belongings purse and wallet were destroyed in the fire. The fire department extinguished the fire. A police report was not filed. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but, no further assistance was provided. The vehicle was towed to a salvage investigation lot by the insurance company. The approximate failure mileage 10,000.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that stated while the vehicle was parked and unoccupied caught fire without warning. The contact noticed there was smoke and flames emerging from the vehicle, and it burnt to the ground. There were no reported injuries. The contact's belongings purse and wallet were destroyed in the fire. The fire department extinguished the fire. A police report was not filed. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but, no further assistance was provided. The vehicle was towed to a salvage investigation lot by the insurance company. The approximate failure mileage 10,000.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that stated while the vehicle was parked and unoccupied caught fire without warning. The contact noticed there was smoke and flames emerging from the vehicle, and it burnt to the ground. There were no reported injuries. The contact's belongings purse and wallet were destroyed in the fire. The fire department extinguished the fire. A police report was not filed. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but, no further assistance was provided. The vehicle was towed to a salvage investigation lot by the insurance company. The approximate failure mileage 10,000.
Mfg Campaign: 11450415
Recall Date: Feb 4, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
This model engine stalls/cuts out acceleration because of valve lifter problems. While Chevrolet has repaired many of these engines, they are waiting until the check engine light comes on (or flashes) to initiate the warranty repair. It is very possible to be miles from a dealer, requiring a tow, and the dealer not having the repair parts in stock.
Corrective Action:
This model engine stalls/cuts out acceleration because of valve lifter problems. While Chevrolet has repaired many of these engines, they are waiting until the check engine light comes on (or flashes) to initiate the warranty repair. It is very possible to be miles from a dealer, requiring a tow, and the dealer not having the repair parts in stock.
Additional Notes:
This model engine stalls/cuts out acceleration because of valve lifter problems. While Chevrolet has repaired many of these engines, they are waiting until the check engine light comes on (or flashes) to initiate the warranty repair. It is very possible to be miles from a dealer, requiring a tow, and the dealer not having the repair parts in stock.
Mfg Campaign: 11449274
Recall Date: Jan 28, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This model engine stalls/cuts out acceleration because of valve lifter problems. While Chevrolet has repaired many of these engines, they are waiting until the check engine light comes on (or flashes) to initiate the warranty repair. It is very possible to be miles from a dealer, requiring a tow, and the dealer not having the repair parts in stock.
Corrective Action:
This model engine stalls/cuts out acceleration because of valve lifter problems. While Chevrolet has repaired many of these engines, they are waiting until the check engine light comes on (or flashes) to initiate the warranty repair. It is very possible to be miles from a dealer, requiring a tow, and the dealer not having the repair parts in stock.
Additional Notes:
This model engine stalls/cuts out acceleration because of valve lifter problems. While Chevrolet has repaired many of these engines, they are waiting until the check engine light comes on (or flashes) to initiate the warranty repair. It is very possible to be miles from a dealer, requiring a tow, and the dealer not having the repair parts in stock.
Mfg Campaign: 11449274
Recall Date: Jan 28, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
GM has been building V8 engines with a known defect that is bending push rods and damaging lifters. These newer engines use a DFM system and that system is compounding this engine defect. GM has refused to replace all the lifters and is going forward with just fixing engines as they blow up which can happen at any time. The 5.3 and 6.2 engines are a ticking time bomb and can leave you without engine power at any given time when a lifter fails or a push rod gets bent. Hopefully the NHTSA will look into this issue and force GM into a recall.
Corrective Action:
GM has been building V8 engines with a known defect that is bending push rods and damaging lifters. These newer engines use a DFM system and that system is compounding this engine defect. GM has refused to replace all the lifters and is going forward with just fixing engines as they blow up which can happen at any time. The 5.3 and 6.2 engines are a ticking time bomb and can leave you without engine power at any given time when a lifter fails or a push rod gets bent. Hopefully the NHTSA will look into this issue and force GM into a recall.
Additional Notes:
GM has been building V8 engines with a known defect that is bending push rods and damaging lifters. These newer engines use a DFM system and that system is compounding this engine defect. GM has refused to replace all the lifters and is going forward with just fixing engines as they blow up which can happen at any time. The 5.3 and 6.2 engines are a ticking time bomb and can leave you without engine power at any given time when a lifter fails or a push rod gets bent. Hopefully the NHTSA will look into this issue and force GM into a recall.
Mfg Campaign: 11447115
Recall Date: Jan 11, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof made a very loud popping noise and exploded while driving on the interstate on November 30th around 12:15pm in about 40-50 degree temperatures. There were no warnings or noises or any indications that something was wrong. The safety of myself and children were put at risk, as the glass came down into the car while driving on the interstate, and presumably the safety of other drivers if some of the glass flew off onto the interstate. A local body shop has taken photos, as have I, and we have filed a claim with our insurance company. Our local GM dealer did not want to cover the cost under warranty, claiming there was no way to prove exactly what happened. The vehicle has been looked at and temporarily fixed by a local body shop, but not thoroughly inspected. The body shop has ordered new glass and will inspect the vehicle next week.
Corrective Action:
The sunroof made a very loud popping noise and exploded while driving on the interstate on November 30th around 12:15pm in about 40-50 degree temperatures. There were no warnings or noises or any indications that something was wrong. The safety of myself and children were put at risk, as the glass came down into the car while driving on the interstate, and presumably the safety of other drivers if some of the glass flew off onto the interstate. A local body shop has taken photos, as have I, and we have filed a claim with our insurance company. Our local GM dealer did not want to cover the cost under warranty, claiming there was no way to prove exactly what happened. The vehicle has been looked at and temporarily fixed by a local body shop, but not thoroughly inspected. The body shop has ordered new glass and will inspect the vehicle next week.
Additional Notes:
The sunroof made a very loud popping noise and exploded while driving on the interstate on November 30th around 12:15pm in about 40-50 degree temperatures. There were no warnings or noises or any indications that something was wrong. The safety of myself and children were put at risk, as the glass came down into the car while driving on the interstate, and presumably the safety of other drivers if some of the glass flew off onto the interstate. A local body shop has taken photos, as have I, and we have filed a claim with our insurance company. Our local GM dealer did not want to cover the cost under warranty, claiming there was no way to prove exactly what happened. The vehicle has been looked at and temporarily fixed by a local body shop, but not thoroughly inspected. The body shop has ordered new glass and will inspect the vehicle next week.
Mfg Campaign: 11442495
Recall Date: Dec 2, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have has this vehicle for just over a year, and in the time i have accumulated 8,600 miles. Suddenly, yesterday after normal I stopped for a red light. The start/stop function came on (normally) and then all of a sudden the vehicle restarted it self, but, it started running rough, and misfiring. when i moved it backfired several time. I had to have the car flat bedded to the dealer, and apparently it has a known issue, with the lifters and the push rods. The dealer stated it will take a while to get the parts. h as 5 others in the shop for the same problem. My comment is, I am lucky this happened at a stop, I think this would be a major issue if this was to happened at 65 MPH ? You could end up in an accident while you deal with the issue.
Corrective Action:
I have has this vehicle for just over a year, and in the time i have accumulated 8,600 miles. Suddenly, yesterday after normal I stopped for a red light. The start/stop function came on (normally) and then all of a sudden the vehicle restarted it self, but, it started running rough, and misfiring. when i moved it backfired several time. I had to have the car flat bedded to the dealer, and apparently it has a known issue, with the lifters and the push rods. The dealer stated it will take a while to get the parts. h as 5 others in the shop for the same problem. My comment is, I am lucky this happened at a stop, I think this would be a major issue if this was to happened at 65 MPH ? You could end up in an accident while you deal with the issue.
Additional Notes:
I have has this vehicle for just over a year, and in the time i have accumulated 8,600 miles. Suddenly, yesterday after normal I stopped for a red light. The start/stop function came on (normally) and then all of a sudden the vehicle restarted it self, but, it started running rough, and misfiring. when i moved it backfired several time. I had to have the car flat bedded to the dealer, and apparently it has a known issue, with the lifters and the push rods. The dealer stated it will take a while to get the parts. h as 5 others in the shop for the same problem. My comment is, I am lucky this happened at a stop, I think this would be a major issue if this was to happened at 65 MPH ? You could end up in an accident while you deal with the issue.
Mfg Campaign: 11442102
Recall Date: Nov 30, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While driving on a residential street during daylight hours, on a clear day at approximately 20 miles per hour the right wheel on my car dislodged. This caused me to lose control of steering the vehicle and strike a parked car. There were people walking about on the sidewalk at the time and other cars traveling. When I exited the car I saw that the passenger side was completely on the ground and there were broken pieces and liquid coming from underneath the car. The axel was broken with a clean break. The car was then towed to the dealership where I was informed it could not stay. My insurance company then towed it to their repair shop where upon assessing the damage they could tell that this was not caused by a collision. General Motors along with our independent investigator examined the parts and vehicle. Leaving me without a vehicle for 4 months. Our Insurance investigator determined this was a defect in manufacturing and GM did not agree. General Motors will not communicate with us any further on this matter. Some of the repairs that were made was the left front and CV axel, also the left front aluminum steering knuckle was missing. This should be investigated for metallurgical discrepancies by an independent lab. While the car was being inspected there was a recall to the power steering that may apply to the vehicle. I would like for the NHTSA to investigate this issue. The car has been repaired and is in my possession and my insurance company has all of the reports, documents, and parts regarding the investigation. I also have pictures immediately following and a witness to the incident. Had a been traveling on a highway at a higher rate of speed this could have been fatal. Your assistance in this matter would be greatly appreciated.
Corrective Action:
While driving on a residential street during daylight hours, on a clear day at approximately 20 miles per hour the right wheel on my car dislodged. This caused me to lose control of steering the vehicle and strike a parked car. There were people walking about on the sidewalk at the time and other cars traveling. When I exited the car I saw that the passenger side was completely on the ground and there were broken pieces and liquid coming from underneath the car. The axel was broken with a clean break. The car was then towed to the dealership where I was informed it could not stay. My insurance company then towed it to their repair shop where upon assessing the damage they could tell that this was not caused by a collision. General Motors along with our independent investigator examined the parts and vehicle. Leaving me without a vehicle for 4 months. Our Insurance investigator determined this was a defect in manufacturing and GM did not agree. General Motors will not communicate with us any further on this matter. Some of the repairs that were made was the left front and CV axel, also the left front aluminum steering knuckle was missing. This should be investigated for metallurgical discrepancies by an independent lab. While the car was being inspected there was a recall to the power steering that may apply to the vehicle. I would like for the NHTSA to investigate this issue. The car has been repaired and is in my possession and my insurance company has all of the reports, documents, and parts regarding the investigation. I also have pictures immediately following and a witness to the incident. Had a been traveling on a highway at a higher rate of speed this could have been fatal. Your assistance in this matter would be greatly appreciated.
Additional Notes:
While driving on a residential street during daylight hours, on a clear day at approximately 20 miles per hour the right wheel on my car dislodged. This caused me to lose control of steering the vehicle and strike a parked car. There were people walking about on the sidewalk at the time and other cars traveling. When I exited the car I saw that the passenger side was completely on the ground and there were broken pieces and liquid coming from underneath the car. The axel was broken with a clean break. The car was then towed to the dealership where I was informed it could not stay. My insurance company then towed it to their repair shop where upon assessing the damage they could tell that this was not caused by a collision. General Motors along with our independent investigator examined the parts and vehicle. Leaving me without a vehicle for 4 months. Our Insurance investigator determined this was a defect in manufacturing and GM did not agree. General Motors will not communicate with us any further on this matter. Some of the repairs that were made was the left front and CV axel, also the left front aluminum steering knuckle was missing. This should be investigated for metallurgical discrepancies by an independent lab. While the car was being inspected there was a recall to the power steering that may apply to the vehicle. I would like for the NHTSA to investigate this issue. The car has been repaired and is in my possession and my insurance company has all of the reports, documents, and parts regarding the investigation. I also have pictures immediately following and a witness to the incident. Had a been traveling on a highway at a higher rate of speed this could have been fatal. Your assistance in this matter would be greatly appreciated.
Mfg Campaign: 11439807
Recall Date: Nov 8, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
While driving on a residential street during daylight hours, on a clear day at approximately 20 miles per hour the right wheel on my car dislodged. This caused me to lose control of steering the vehicle and strike a parked car. There were people walking about on the sidewalk at the time and other cars traveling. When I exited the car I saw that the passenger side was completely on the ground and there were broken pieces and liquid coming from underneath the car. The axel was broken with a clean break. The car was then towed to the dealership where I was informed it could not stay. My insurance company then towed it to their repair shop where upon assessing the damage they could tell that this was not caused by a collision. General Motors along with our independent investigator examined the parts and vehicle. Leaving me without a vehicle for 4 months. Our Insurance investigator determined this was a defect in manufacturing and GM did not agree. General Motors will not communicate with us any further on this matter. Some of the repairs that were made was the left front and CV axel, also the left front aluminum steering knuckle was missing. This should be investigated for metallurgical discrepancies by an independent lab. While the car was being inspected there was a recall to the power steering that may apply to the vehicle. I would like for the NHTSA to investigate this issue. The car has been repaired and is in my possession and my insurance company has all of the reports, documents, and parts regarding the investigation. I also have pictures immediately following and a witness to the incident. Had a been traveling on a highway at a higher rate of speed this could have been fatal. Your assistance in this matter would be greatly appreciated.
Corrective Action:
While driving on a residential street during daylight hours, on a clear day at approximately 20 miles per hour the right wheel on my car dislodged. This caused me to lose control of steering the vehicle and strike a parked car. There were people walking about on the sidewalk at the time and other cars traveling. When I exited the car I saw that the passenger side was completely on the ground and there were broken pieces and liquid coming from underneath the car. The axel was broken with a clean break. The car was then towed to the dealership where I was informed it could not stay. My insurance company then towed it to their repair shop where upon assessing the damage they could tell that this was not caused by a collision. General Motors along with our independent investigator examined the parts and vehicle. Leaving me without a vehicle for 4 months. Our Insurance investigator determined this was a defect in manufacturing and GM did not agree. General Motors will not communicate with us any further on this matter. Some of the repairs that were made was the left front and CV axel, also the left front aluminum steering knuckle was missing. This should be investigated for metallurgical discrepancies by an independent lab. While the car was being inspected there was a recall to the power steering that may apply to the vehicle. I would like for the NHTSA to investigate this issue. The car has been repaired and is in my possession and my insurance company has all of the reports, documents, and parts regarding the investigation. I also have pictures immediately following and a witness to the incident. Had a been traveling on a highway at a higher rate of speed this could have been fatal. Your assistance in this matter would be greatly appreciated.
Additional Notes:
While driving on a residential street during daylight hours, on a clear day at approximately 20 miles per hour the right wheel on my car dislodged. This caused me to lose control of steering the vehicle and strike a parked car. There were people walking about on the sidewalk at the time and other cars traveling. When I exited the car I saw that the passenger side was completely on the ground and there were broken pieces and liquid coming from underneath the car. The axel was broken with a clean break. The car was then towed to the dealership where I was informed it could not stay. My insurance company then towed it to their repair shop where upon assessing the damage they could tell that this was not caused by a collision. General Motors along with our independent investigator examined the parts and vehicle. Leaving me without a vehicle for 4 months. Our Insurance investigator determined this was a defect in manufacturing and GM did not agree. General Motors will not communicate with us any further on this matter. Some of the repairs that were made was the left front and CV axel, also the left front aluminum steering knuckle was missing. This should be investigated for metallurgical discrepancies by an independent lab. While the car was being inspected there was a recall to the power steering that may apply to the vehicle. I would like for the NHTSA to investigate this issue. The car has been repaired and is in my possession and my insurance company has all of the reports, documents, and parts regarding the investigation. I also have pictures immediately following and a witness to the incident. Had a been traveling on a highway at a higher rate of speed this could have been fatal. Your assistance in this matter would be greatly appreciated.
Mfg Campaign: 11439807
Recall Date: Nov 8, 2021
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
While driving on a residential street during daylight hours, on a clear day at approximately 20 miles per hour the right wheel on my car dislodged. This caused me to lose control of steering the vehicle and strike a parked car. There were people walking about on the sidewalk at the time and other cars traveling. When I exited the car I saw that the passenger side was completely on the ground and there were broken pieces and liquid coming from underneath the car. The axel was broken with a clean break. The car was then towed to the dealership where I was informed it could not stay. My insurance company then towed it to their repair shop where upon assessing the damage they could tell that this was not caused by a collision. General Motors along with our independent investigator examined the parts and vehicle. Leaving me without a vehicle for 4 months. Our Insurance investigator determined this was a defect in manufacturing and GM did not agree. General Motors will not communicate with us any further on this matter. Some of the repairs that were made was the left front and CV axel, also the left front aluminum steering knuckle was missing. This should be investigated for metallurgical discrepancies by an independent lab. While the car was being inspected there was a recall to the power steering that may apply to the vehicle. I would like for the NHTSA to investigate this issue. The car has been repaired and is in my possession and my insurance company has all of the reports, documents, and parts regarding the investigation. I also have pictures immediately following and a witness to the incident. Had a been traveling on a highway at a higher rate of speed this could have been fatal. Your assistance in this matter would be greatly appreciated.
Corrective Action:
While driving on a residential street during daylight hours, on a clear day at approximately 20 miles per hour the right wheel on my car dislodged. This caused me to lose control of steering the vehicle and strike a parked car. There were people walking about on the sidewalk at the time and other cars traveling. When I exited the car I saw that the passenger side was completely on the ground and there were broken pieces and liquid coming from underneath the car. The axel was broken with a clean break. The car was then towed to the dealership where I was informed it could not stay. My insurance company then towed it to their repair shop where upon assessing the damage they could tell that this was not caused by a collision. General Motors along with our independent investigator examined the parts and vehicle. Leaving me without a vehicle for 4 months. Our Insurance investigator determined this was a defect in manufacturing and GM did not agree. General Motors will not communicate with us any further on this matter. Some of the repairs that were made was the left front and CV axel, also the left front aluminum steering knuckle was missing. This should be investigated for metallurgical discrepancies by an independent lab. While the car was being inspected there was a recall to the power steering that may apply to the vehicle. I would like for the NHTSA to investigate this issue. The car has been repaired and is in my possession and my insurance company has all of the reports, documents, and parts regarding the investigation. I also have pictures immediately following and a witness to the incident. Had a been traveling on a highway at a higher rate of speed this could have been fatal. Your assistance in this matter would be greatly appreciated.
Additional Notes:
While driving on a residential street during daylight hours, on a clear day at approximately 20 miles per hour the right wheel on my car dislodged. This caused me to lose control of steering the vehicle and strike a parked car. There were people walking about on the sidewalk at the time and other cars traveling. When I exited the car I saw that the passenger side was completely on the ground and there were broken pieces and liquid coming from underneath the car. The axel was broken with a clean break. The car was then towed to the dealership where I was informed it could not stay. My insurance company then towed it to their repair shop where upon assessing the damage they could tell that this was not caused by a collision. General Motors along with our independent investigator examined the parts and vehicle. Leaving me without a vehicle for 4 months. Our Insurance investigator determined this was a defect in manufacturing and GM did not agree. General Motors will not communicate with us any further on this matter. Some of the repairs that were made was the left front and CV axel, also the left front aluminum steering knuckle was missing. This should be investigated for metallurgical discrepancies by an independent lab. While the car was being inspected there was a recall to the power steering that may apply to the vehicle. I would like for the NHTSA to investigate this issue. The car has been repaired and is in my possession and my insurance company has all of the reports, documents, and parts regarding the investigation. I also have pictures immediately following and a witness to the incident. Had a been traveling on a highway at a higher rate of speed this could have been fatal. Your assistance in this matter would be greatly appreciated.
Mfg Campaign: 11439807
Recall Date: Nov 8, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 10/21/2021 while driving about 65 mph on highway 80 in Sacramento my sunroof glass exploded. It was not struck by any object. The weather at the time was rain and about 60 degrees. Traffic was light and nothing near that could have caused this to happen. Fortunately the shade was closed preventing any glass to enter the interior. Its been in at the dealer Stevens Creek Chevrolet in San Jose since 10/21/2021 waiting for a replacement glass. This incident could have injured anyone in the vehicle if the shade had not been drawn. So far it appears it is being handled as a warranty issue.
Corrective Action:
On 10/21/2021 while driving about 65 mph on highway 80 in Sacramento my sunroof glass exploded. It was not struck by any object. The weather at the time was rain and about 60 degrees. Traffic was light and nothing near that could have caused this to happen. Fortunately the shade was closed preventing any glass to enter the interior. Its been in at the dealer Stevens Creek Chevrolet in San Jose since 10/21/2021 waiting for a replacement glass. This incident could have injured anyone in the vehicle if the shade had not been drawn. So far it appears it is being handled as a warranty issue.
Additional Notes:
On 10/21/2021 while driving about 65 mph on highway 80 in Sacramento my sunroof glass exploded. It was not struck by any object. The weather at the time was rain and about 60 degrees. Traffic was light and nothing near that could have caused this to happen. Fortunately the shade was closed preventing any glass to enter the interior. Its been in at the dealer Stevens Creek Chevrolet in San Jose since 10/21/2021 waiting for a replacement glass. This incident could have injured anyone in the vehicle if the shade had not been drawn. So far it appears it is being handled as a warranty issue.
Mfg Campaign: 11438952
Recall Date: Nov 1, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Traction control and forward collision warning lights stared to go crazy in August 2021 (3800 miles), five months after buying my Tahoe. Sales rep indicated his new 2021 Silverado did the same and he was able to get it to reset by turning off and restating his engine. So I did the same and thought my issue may have resolved itself. Yesterday, the warning lights started to go haywire again (6700 miles) This time my vehicle felt as though it was going to stall and was making a clicking noise under the hood. The warning lights continue to flash regardless of how many times I turn on and off the engine. The engine also revs loudly.
Corrective Action:
Traction control and forward collision warning lights stared to go crazy in August 2021 (3800 miles), five months after buying my Tahoe. Sales rep indicated his new 2021 Silverado did the same and he was able to get it to reset by turning off and restating his engine. So I did the same and thought my issue may have resolved itself. Yesterday, the warning lights started to go haywire again (6700 miles) This time my vehicle felt as though it was going to stall and was making a clicking noise under the hood. The warning lights continue to flash regardless of how many times I turn on and off the engine. The engine also revs loudly.
Additional Notes:
Traction control and forward collision warning lights stared to go crazy in August 2021 (3800 miles), five months after buying my Tahoe. Sales rep indicated his new 2021 Silverado did the same and he was able to get it to reset by turning off and restating his engine. So I did the same and thought my issue may have resolved itself. Yesterday, the warning lights started to go haywire again (6700 miles) This time my vehicle felt as though it was going to stall and was making a clicking noise under the hood. The warning lights continue to flash regardless of how many times I turn on and off the engine. The engine also revs loudly.
Mfg Campaign: 11437236
Recall Date: Oct 18, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Traction control and forward collision warning lights stared to go crazy in August 2021 (3800 miles), five months after buying my Tahoe. Sales rep indicated his new 2021 Silverado did the same and he was able to get it to reset by turning off and restating his engine. So I did the same and thought my issue may have resolved itself. Yesterday, the warning lights started to go haywire again (6700 miles) This time my vehicle felt as though it was going to stall and was making a clicking noise under the hood. The warning lights continue to flash regardless of how many times I turn on and off the engine. The engine also revs loudly.
Corrective Action:
Traction control and forward collision warning lights stared to go crazy in August 2021 (3800 miles), five months after buying my Tahoe. Sales rep indicated his new 2021 Silverado did the same and he was able to get it to reset by turning off and restating his engine. So I did the same and thought my issue may have resolved itself. Yesterday, the warning lights started to go haywire again (6700 miles) This time my vehicle felt as though it was going to stall and was making a clicking noise under the hood. The warning lights continue to flash regardless of how many times I turn on and off the engine. The engine also revs loudly.
Additional Notes:
Traction control and forward collision warning lights stared to go crazy in August 2021 (3800 miles), five months after buying my Tahoe. Sales rep indicated his new 2021 Silverado did the same and he was able to get it to reset by turning off and restating his engine. So I did the same and thought my issue may have resolved itself. Yesterday, the warning lights started to go haywire again (6700 miles) This time my vehicle felt as though it was going to stall and was making a clicking noise under the hood. The warning lights continue to flash regardless of how many times I turn on and off the engine. The engine also revs loudly.
Mfg Campaign: 11437236
Recall Date: Oct 18, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Traction control and forward collision warning lights stared to go crazy in August 2021 (3800 miles), five months after buying my Tahoe. Sales rep indicated his new 2021 Silverado did the same and he was able to get it to reset by turning off and restating his engine. So I did the same and thought my issue may have resolved itself. Yesterday, the warning lights started to go haywire again (6700 miles) This time my vehicle felt as though it was going to stall and was making a clicking noise under the hood. The warning lights continue to flash regardless of how many times I turn on and off the engine. The engine also revs loudly.
Corrective Action:
Traction control and forward collision warning lights stared to go crazy in August 2021 (3800 miles), five months after buying my Tahoe. Sales rep indicated his new 2021 Silverado did the same and he was able to get it to reset by turning off and restating his engine. So I did the same and thought my issue may have resolved itself. Yesterday, the warning lights started to go haywire again (6700 miles) This time my vehicle felt as though it was going to stall and was making a clicking noise under the hood. The warning lights continue to flash regardless of how many times I turn on and off the engine. The engine also revs loudly.
Additional Notes:
Traction control and forward collision warning lights stared to go crazy in August 2021 (3800 miles), five months after buying my Tahoe. Sales rep indicated his new 2021 Silverado did the same and he was able to get it to reset by turning off and restating his engine. So I did the same and thought my issue may have resolved itself. Yesterday, the warning lights started to go haywire again (6700 miles) This time my vehicle felt as though it was going to stall and was making a clicking noise under the hood. The warning lights continue to flash regardless of how many times I turn on and off the engine. The engine also revs loudly.
Mfg Campaign: 11437236
Recall Date: Oct 18, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Valve lifter damaged. Caused poor engine performance and lack of acceleration. Vehicle at dealer, who is very aware of this issue with GM V8 engines. Replacement parts on multi-week back-order. Check engine and other warning lights appear, as well as audible noises from engine compartment. Symptoms appeared on 10/8/21. 9,000 on vehicle
Corrective Action:
Valve lifter damaged. Caused poor engine performance and lack of acceleration. Vehicle at dealer, who is very aware of this issue with GM V8 engines. Replacement parts on multi-week back-order. Check engine and other warning lights appear, as well as audible noises from engine compartment. Symptoms appeared on 10/8/21. 9,000 on vehicle
Additional Notes:
Valve lifter damaged. Caused poor engine performance and lack of acceleration. Vehicle at dealer, who is very aware of this issue with GM V8 engines. Replacement parts on multi-week back-order. Check engine and other warning lights appear, as well as audible noises from engine compartment. Symptoms appeared on 10/8/21. 9,000 on vehicle
Mfg Campaign: 11436288
Recall Date: Oct 11, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I purchased a 2021 Chevy Tahoe from Autonation Chevrolet 11-3-2020. I have taken my Tahoe to the service department numerous times - as my truck has had a stubborn service safety restraint system warning error code that continues to come on and off. I have taken it to have all recalls serviced as per recall request. The service safety restraint system warning code has not been corrected after more than 5-6 visits if not more as not all visits have been logged properly. I have had this truck for less than 12 months and have experienced too many conflicting issues. I do NOT feel safe driving my Tahoe with the SRS light on. There's obviously a malfunction that you all have not been able to figure out. This is extremely dangerous!! What if I were to get involved in an accident or collision and my airbags do not deploy? I may have a problem with the airbags themselves, a loose wire, a faulty seat belt buckle, or a problem with the engine control unit which is causing the airbag warning to come on. There is obviously a major problem. I am putting my children and family at risk. I have not received an email or phone call from anyone at Autonation Chevrolet. The service safety restraint system warning code has come on and off 7x since I was last at the dealership (9/10/21) and I have pictures to support.
Corrective Action:
I purchased a 2021 Chevy Tahoe from Autonation Chevrolet 11-3-2020. I have taken my Tahoe to the service department numerous times - as my truck has had a stubborn service safety restraint system warning error code that continues to come on and off. I have taken it to have all recalls serviced as per recall request. The service safety restraint system warning code has not been corrected after more than 5-6 visits if not more as not all visits have been logged properly. I have had this truck for less than 12 months and have experienced too many conflicting issues. I do NOT feel safe driving my Tahoe with the SRS light on. There's obviously a malfunction that you all have not been able to figure out. This is extremely dangerous!! What if I were to get involved in an accident or collision and my airbags do not deploy? I may have a problem with the airbags themselves, a loose wire, a faulty seat belt buckle, or a problem with the engine control unit which is causing the airbag warning to come on. There is obviously a major problem. I am putting my children and family at risk. I have not received an email or phone call from anyone at Autonation Chevrolet. The service safety restraint system warning code has come on and off 7x since I was last at the dealership (9/10/21) and I have pictures to support.
Additional Notes:
I purchased a 2021 Chevy Tahoe from Autonation Chevrolet 11-3-2020. I have taken my Tahoe to the service department numerous times - as my truck has had a stubborn service safety restraint system warning error code that continues to come on and off. I have taken it to have all recalls serviced as per recall request. The service safety restraint system warning code has not been corrected after more than 5-6 visits if not more as not all visits have been logged properly. I have had this truck for less than 12 months and have experienced too many conflicting issues. I do NOT feel safe driving my Tahoe with the SRS light on. There's obviously a malfunction that you all have not been able to figure out. This is extremely dangerous!! What if I were to get involved in an accident or collision and my airbags do not deploy? I may have a problem with the airbags themselves, a loose wire, a faulty seat belt buckle, or a problem with the engine control unit which is causing the airbag warning to come on. There is obviously a major problem. I am putting my children and family at risk. I have not received an email or phone call from anyone at Autonation Chevrolet. The service safety restraint system warning code has come on and off 7x since I was last at the dealership (9/10/21) and I have pictures to support.
Mfg Campaign: 11433146
Recall Date: Sep 15, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased a 2021 Chevy Tahoe from Autonation Chevrolet 11-3-2020. I have taken my Tahoe to the service department numerous times - as my truck has had a stubborn service safety restraint system warning error code that continues to come on and off. I have taken it to have all recalls serviced as per recall request. The service safety restraint system warning code has not been corrected after more than 5-6 visits if not more as not all visits have been logged properly. I have had this truck for less than 12 months and have experienced too many conflicting issues. I do NOT feel safe driving my Tahoe with the SRS light on. There's obviously a malfunction that you all have not been able to figure out. This is extremely dangerous!! What if I were to get involved in an accident or collision and my airbags do not deploy? I may have a problem with the airbags themselves, a loose wire, a faulty seat belt buckle, or a problem with the engine control unit which is causing the airbag warning to come on. There is obviously a major problem. I am putting my children and family at risk. I have not received an email or phone call from anyone at Autonation Chevrolet. The service safety restraint system warning code has come on and off 7x since I was last at the dealership (9/10/21) and I have pictures to support.
Corrective Action:
I purchased a 2021 Chevy Tahoe from Autonation Chevrolet 11-3-2020. I have taken my Tahoe to the service department numerous times - as my truck has had a stubborn service safety restraint system warning error code that continues to come on and off. I have taken it to have all recalls serviced as per recall request. The service safety restraint system warning code has not been corrected after more than 5-6 visits if not more as not all visits have been logged properly. I have had this truck for less than 12 months and have experienced too many conflicting issues. I do NOT feel safe driving my Tahoe with the SRS light on. There's obviously a malfunction that you all have not been able to figure out. This is extremely dangerous!! What if I were to get involved in an accident or collision and my airbags do not deploy? I may have a problem with the airbags themselves, a loose wire, a faulty seat belt buckle, or a problem with the engine control unit which is causing the airbag warning to come on. There is obviously a major problem. I am putting my children and family at risk. I have not received an email or phone call from anyone at Autonation Chevrolet. The service safety restraint system warning code has come on and off 7x since I was last at the dealership (9/10/21) and I have pictures to support.
Additional Notes:
I purchased a 2021 Chevy Tahoe from Autonation Chevrolet 11-3-2020. I have taken my Tahoe to the service department numerous times - as my truck has had a stubborn service safety restraint system warning error code that continues to come on and off. I have taken it to have all recalls serviced as per recall request. The service safety restraint system warning code has not been corrected after more than 5-6 visits if not more as not all visits have been logged properly. I have had this truck for less than 12 months and have experienced too many conflicting issues. I do NOT feel safe driving my Tahoe with the SRS light on. There's obviously a malfunction that you all have not been able to figure out. This is extremely dangerous!! What if I were to get involved in an accident or collision and my airbags do not deploy? I may have a problem with the airbags themselves, a loose wire, a faulty seat belt buckle, or a problem with the engine control unit which is causing the airbag warning to come on. There is obviously a major problem. I am putting my children and family at risk. I have not received an email or phone call from anyone at Autonation Chevrolet. The service safety restraint system warning code has come on and off 7x since I was last at the dealership (9/10/21) and I have pictures to support.
Mfg Campaign: 11433146
Recall Date: Sep 15, 2021
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I purchased a 2021 Chevy Tahoe from Autonation Chevrolet 11-3-2020. I have taken my Tahoe to the service department numerous times - as my truck has had a stubborn service safety restraint system warning error code that continues to come on and off. I have taken it to have all recalls serviced as per recall request. The service safety restraint system warning code has not been corrected after more than 5-6 visits if not more as not all visits have been logged properly. I have had this truck for less than 12 months and have experienced too many conflicting issues. I do NOT feel safe driving my Tahoe with the SRS light on. There's obviously a malfunction that you all have not been able to figure out. This is extremely dangerous!! What if I were to get involved in an accident or collision and my airbags do not deploy? I may have a problem with the airbags themselves, a loose wire, a faulty seat belt buckle, or a problem with the engine control unit which is causing the airbag warning to come on. There is obviously a major problem. I am putting my children and family at risk. I have not received an email or phone call from anyone at Autonation Chevrolet. The service safety restraint system warning code has come on and off 7x since I was last at the dealership (9/10/21) and I have pictures to support.
Corrective Action:
I purchased a 2021 Chevy Tahoe from Autonation Chevrolet 11-3-2020. I have taken my Tahoe to the service department numerous times - as my truck has had a stubborn service safety restraint system warning error code that continues to come on and off. I have taken it to have all recalls serviced as per recall request. The service safety restraint system warning code has not been corrected after more than 5-6 visits if not more as not all visits have been logged properly. I have had this truck for less than 12 months and have experienced too many conflicting issues. I do NOT feel safe driving my Tahoe with the SRS light on. There's obviously a malfunction that you all have not been able to figure out. This is extremely dangerous!! What if I were to get involved in an accident or collision and my airbags do not deploy? I may have a problem with the airbags themselves, a loose wire, a faulty seat belt buckle, or a problem with the engine control unit which is causing the airbag warning to come on. There is obviously a major problem. I am putting my children and family at risk. I have not received an email or phone call from anyone at Autonation Chevrolet. The service safety restraint system warning code has come on and off 7x since I was last at the dealership (9/10/21) and I have pictures to support.
Additional Notes:
I purchased a 2021 Chevy Tahoe from Autonation Chevrolet 11-3-2020. I have taken my Tahoe to the service department numerous times - as my truck has had a stubborn service safety restraint system warning error code that continues to come on and off. I have taken it to have all recalls serviced as per recall request. The service safety restraint system warning code has not been corrected after more than 5-6 visits if not more as not all visits have been logged properly. I have had this truck for less than 12 months and have experienced too many conflicting issues. I do NOT feel safe driving my Tahoe with the SRS light on. There's obviously a malfunction that you all have not been able to figure out. This is extremely dangerous!! What if I were to get involved in an accident or collision and my airbags do not deploy? I may have a problem with the airbags themselves, a loose wire, a faulty seat belt buckle, or a problem with the engine control unit which is causing the airbag warning to come on. There is obviously a major problem. I am putting my children and family at risk. I have not received an email or phone call from anyone at Autonation Chevrolet. The service safety restraint system warning code has come on and off 7x since I was last at the dealership (9/10/21) and I have pictures to support.
Mfg Campaign: 11433146
Recall Date: Sep 15, 2021
General Motors, Llc
Defect Description:
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Potential Consequences:
2021 CHEVROLET TAHOE. CONSUMERSTATED THAT THE THIRD ROW SEATS HEADREST DOES NOT STAY ON POSITION. THE CONSUMER STATED THE GRAPHICS ON THE VEHICLE WERE NOT CLEAR. THE DEALER WAS NOTIFIED AND AKNOWLEDGED THE FAILURE. THE CONSUMER REFERENCED RECALLS N212338110 AND N212333900.
Corrective Action:
2021 CHEVROLET TAHOE. CONSUMERSTATED THAT THE THIRD ROW SEATS HEADREST DOES NOT STAY ON POSITION. THE CONSUMER STATED THE GRAPHICS ON THE VEHICLE WERE NOT CLEAR. THE DEALER WAS NOTIFIED AND AKNOWLEDGED THE FAILURE. THE CONSUMER REFERENCED RECALLS N212338110 AND N212333900.
Additional Notes:
2021 CHEVROLET TAHOE. CONSUMERSTATED THAT THE THIRD ROW SEATS HEADREST DOES NOT STAY ON POSITION. THE CONSUMER STATED THE GRAPHICS ON THE VEHICLE WERE NOT CLEAR. THE DEALER WAS NOTIFIED AND AKNOWLEDGED THE FAILURE. THE CONSUMER REFERENCED RECALLS N212338110 AND N212333900.
Mfg Campaign: 11432285
Recall Date: Sep 9, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving approximately 45-50 MPH, the vehicle stalled with the check engine warning light flashing. The vehicle was towed to the contact's residence. The vehicle was then towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 14,170.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving approximately 45-50 MPH, the vehicle stalled with the check engine warning light flashing. The vehicle was towed to the contact's residence. The vehicle was then towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 14,170.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving approximately 45-50 MPH, the vehicle stalled with the check engine warning light flashing. The vehicle was towed to the contact's residence. The vehicle was then towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 14,170.
Mfg Campaign: 11431578
Recall Date: Sep 3, 2021
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