Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222382220
Recall Date: Nov 3, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212351030
Recall Date: Jan 27, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212332040
Recall Date: Sep 23, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. Dealer service technicians may have calibrated the brake system incorrectly, affecting Electronic Stability Control (ESC) , traction control, Anti-Lock Brake System (ABS), and braking while towing a trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212340970
Recall Date: Jul 29, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333900
Recall Date: Jun 17, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212338110
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe vehicles. The second-row center seat belt latch may be trapped beneath the trim bezel and therefore inaccessible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208. "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329320
Recall Date: Mar 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. The fuel tank assemblies may be missing adhesive between two layers of the fuel tank shell which may result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212327720
Recall Date: Feb 11, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312720
Recall Date: Nov 25, 2020
Consumer Complaints
389 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes squeal a lot. Had to pay close to 2k dollars for repairs because dealer refused to warranty
Corrective Action:
Brakes squeal a lot. Had to pay close to 2k dollars for repairs because dealer refused to warranty
Additional Notes:
Brakes squeal a lot. Had to pay close to 2k dollars for repairs because dealer refused to warranty
Mfg Campaign: 11503600
Recall Date: Jan 25, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
See BBB complaint #18695782 filed 1/6/2023. See NHTSA ID# 11500111
Corrective Action:
See BBB complaint #18695782 filed 1/6/2023. See NHTSA ID# 11500111
Additional Notes:
See BBB complaint #18695782 filed 1/6/2023. See NHTSA ID# 11500111
Mfg Campaign: 11500895
Recall Date: Jan 9, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving in traffic the car shut off, engine stopped. When the car stopped it went into park. Could not restart the car. Starter worked and engine started but ran very rough then stopped several times. I could not completely shut off the car in an attempt to basically reboot. Car had to be towed to the dealer.
Corrective Action:
While driving in traffic the car shut off, engine stopped. When the car stopped it went into park. Could not restart the car. Starter worked and engine started but ran very rough then stopped several times. I could not completely shut off the car in an attempt to basically reboot. Car had to be towed to the dealer.
Additional Notes:
While driving in traffic the car shut off, engine stopped. When the car stopped it went into park. Could not restart the car. Starter worked and engine started but ran very rough then stopped several times. I could not completely shut off the car in an attempt to basically reboot. Car had to be towed to the dealer.
Mfg Campaign: 11500650
Recall Date: Jan 8, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving in traffic the car shut off, engine stopped. When the car stopped it went into park. Could not restart the car. Starter worked and engine started but ran very rough then stopped several times. I could not completely shut off the car in an attempt to basically reboot. Car had to be towed to the dealer.
Corrective Action:
While driving in traffic the car shut off, engine stopped. When the car stopped it went into park. Could not restart the car. Starter worked and engine started but ran very rough then stopped several times. I could not completely shut off the car in an attempt to basically reboot. Car had to be towed to the dealer.
Additional Notes:
While driving in traffic the car shut off, engine stopped. When the car stopped it went into park. Could not restart the car. Starter worked and engine started but ran very rough then stopped several times. I could not completely shut off the car in an attempt to basically reboot. Car had to be towed to the dealer.
Mfg Campaign: 11500650
Recall Date: Jan 8, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving in traffic the car shut off, engine stopped. When the car stopped it went into park. Could not restart the car. Starter worked and engine started but ran very rough then stopped several times. I could not completely shut off the car in an attempt to basically reboot. Car had to be towed to the dealer.
Corrective Action:
While driving in traffic the car shut off, engine stopped. When the car stopped it went into park. Could not restart the car. Starter worked and engine started but ran very rough then stopped several times. I could not completely shut off the car in an attempt to basically reboot. Car had to be towed to the dealer.
Additional Notes:
While driving in traffic the car shut off, engine stopped. When the car stopped it went into park. Could not restart the car. Starter worked and engine started but ran very rough then stopped several times. I could not completely shut off the car in an attempt to basically reboot. Car had to be towed to the dealer.
Mfg Campaign: 11500650
Recall Date: Jan 8, 2023
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while pulling out of her driveway, the vehicle lost motive power and stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The contact was referred to the manufacturer for assistance. The vehicle was repaired. The manufacturer was contacted, and it was confirmed that the VIN was not included in the recall. The failure mileage was 11,000.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while pulling out of her driveway, the vehicle lost motive power and stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The contact was referred to the manufacturer for assistance. The vehicle was repaired. The manufacturer was contacted, and it was confirmed that the VIN was not included in the recall. The failure mileage was 11,000.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while pulling out of her driveway, the vehicle lost motive power and stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The contact was referred to the manufacturer for assistance. The vehicle was repaired. The manufacturer was contacted, and it was confirmed that the VIN was not included in the recall. The failure mileage was 11,000.
Mfg Campaign: 11500111
Recall Date: Jan 4, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Panoramic sunroof exploded suddenly and without any warning.
Corrective Action:
Panoramic sunroof exploded suddenly and without any warning.
Additional Notes:
Panoramic sunroof exploded suddenly and without any warning.
Mfg Campaign: 11500044
Recall Date: Jan 3, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car stalled while driving on the highway, no warning, car became unresponsive and we almost had an accident attempting to move car off the highway. This was an extreme safety risk. Car was dead, unable to start. Towed car to dealership, told it was the fuel control module that was not working. Found out this was a known issue for 2021 Tahoe, no recall was issued for my vehicle, no one notified or warned me of the risk.
Corrective Action:
Car stalled while driving on the highway, no warning, car became unresponsive and we almost had an accident attempting to move car off the highway. This was an extreme safety risk. Car was dead, unable to start. Towed car to dealership, told it was the fuel control module that was not working. Found out this was a known issue for 2021 Tahoe, no recall was issued for my vehicle, no one notified or warned me of the risk.
Additional Notes:
Car stalled while driving on the highway, no warning, car became unresponsive and we almost had an accident attempting to move car off the highway. This was an extreme safety risk. Car was dead, unable to start. Towed car to dealership, told it was the fuel control module that was not working. Found out this was a known issue for 2021 Tahoe, no recall was issued for my vehicle, no one notified or warned me of the risk.
Mfg Campaign: 11498314
Recall Date: Dec 20, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
GM decided to use Brembo brand brake pads and rotors on the front of the newly redesigned 2021 PPV Tahoe. I have 16 of these vehicles in my fleet at the Sheriff’s Office and everyone one of them squeals really loudly when the brakes are applied. I now have one Tahoe out of service due to the fact it needs pads and rotors on all four corners. The main concern is there are no rotors available anywhere for these units.
Corrective Action:
GM decided to use Brembo brand brake pads and rotors on the front of the newly redesigned 2021 PPV Tahoe. I have 16 of these vehicles in my fleet at the Sheriff’s Office and everyone one of them squeals really loudly when the brakes are applied. I now have one Tahoe out of service due to the fact it needs pads and rotors on all four corners. The main concern is there are no rotors available anywhere for these units.
Additional Notes:
GM decided to use Brembo brand brake pads and rotors on the front of the newly redesigned 2021 PPV Tahoe. I have 16 of these vehicles in my fleet at the Sheriff’s Office and everyone one of them squeals really loudly when the brakes are applied. I now have one Tahoe out of service due to the fact it needs pads and rotors on all four corners. The main concern is there are no rotors available anywhere for these units.
Mfg Campaign: 11498053
Recall Date: Dec 19, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Received an Over-the-Air update that rendered my vehicle unless. My vehicle would no longer start, or power on, or power on in accessory mode. It was stuck in Park, the electronic Parking Brake could not be disengaged, the door locks could not be operated and left unlocked, no lights, no warning lights, the emergency lights did not function, no horn, and most everything else. The only things still working were the radio, the driver's side powered seat would move, and the light came on for the Parking Brake. The battery was fully charged. I also started receiving messages through my Chevrolet APP that the vehicle had no air in the tires, no oil in the engine, and many other items that needed servicing. I am not sure what exact components or computers have failed yet. GM could not find any dealer to render aid and come to my location to reprogram the vehicle. It had to be towed to a dealer. With the electronic Parking Brake engaged, GM had a hard time trying to find a tow truck that wouldn't just drag the vehicle down my driveway and onto a flatbed.
Corrective Action:
Received an Over-the-Air update that rendered my vehicle unless. My vehicle would no longer start, or power on, or power on in accessory mode. It was stuck in Park, the electronic Parking Brake could not be disengaged, the door locks could not be operated and left unlocked, no lights, no warning lights, the emergency lights did not function, no horn, and most everything else. The only things still working were the radio, the driver's side powered seat would move, and the light came on for the Parking Brake. The battery was fully charged. I also started receiving messages through my Chevrolet APP that the vehicle had no air in the tires, no oil in the engine, and many other items that needed servicing. I am not sure what exact components or computers have failed yet. GM could not find any dealer to render aid and come to my location to reprogram the vehicle. It had to be towed to a dealer. With the electronic Parking Brake engaged, GM had a hard time trying to find a tow truck that wouldn't just drag the vehicle down my driveway and onto a flatbed.
Additional Notes:
Received an Over-the-Air update that rendered my vehicle unless. My vehicle would no longer start, or power on, or power on in accessory mode. It was stuck in Park, the electronic Parking Brake could not be disengaged, the door locks could not be operated and left unlocked, no lights, no warning lights, the emergency lights did not function, no horn, and most everything else. The only things still working were the radio, the driver's side powered seat would move, and the light came on for the Parking Brake. The battery was fully charged. I also started receiving messages through my Chevrolet APP that the vehicle had no air in the tires, no oil in the engine, and many other items that needed servicing. I am not sure what exact components or computers have failed yet. GM could not find any dealer to render aid and come to my location to reprogram the vehicle. It had to be towed to a dealer. With the electronic Parking Brake engaged, GM had a hard time trying to find a tow truck that wouldn't just drag the vehicle down my driveway and onto a flatbed.
Mfg Campaign: 11497031
Recall Date: Dec 12, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Received an Over-the-Air update that rendered my vehicle unless. My vehicle would no longer start, or power on, or power on in accessory mode. It was stuck in Park, the electronic Parking Brake could not be disengaged, the door locks could not be operated and left unlocked, no lights, no warning lights, the emergency lights did not function, no horn, and most everything else. The only things still working were the radio, the driver's side powered seat would move, and the light came on for the Parking Brake. The battery was fully charged. I also started receiving messages through my Chevrolet APP that the vehicle had no air in the tires, no oil in the engine, and many other items that needed servicing. I am not sure what exact components or computers have failed yet. GM could not find any dealer to render aid and come to my location to reprogram the vehicle. It had to be towed to a dealer. With the electronic Parking Brake engaged, GM had a hard time trying to find a tow truck that wouldn't just drag the vehicle down my driveway and onto a flatbed.
Corrective Action:
Received an Over-the-Air update that rendered my vehicle unless. My vehicle would no longer start, or power on, or power on in accessory mode. It was stuck in Park, the electronic Parking Brake could not be disengaged, the door locks could not be operated and left unlocked, no lights, no warning lights, the emergency lights did not function, no horn, and most everything else. The only things still working were the radio, the driver's side powered seat would move, and the light came on for the Parking Brake. The battery was fully charged. I also started receiving messages through my Chevrolet APP that the vehicle had no air in the tires, no oil in the engine, and many other items that needed servicing. I am not sure what exact components or computers have failed yet. GM could not find any dealer to render aid and come to my location to reprogram the vehicle. It had to be towed to a dealer. With the electronic Parking Brake engaged, GM had a hard time trying to find a tow truck that wouldn't just drag the vehicle down my driveway and onto a flatbed.
Additional Notes:
Received an Over-the-Air update that rendered my vehicle unless. My vehicle would no longer start, or power on, or power on in accessory mode. It was stuck in Park, the electronic Parking Brake could not be disengaged, the door locks could not be operated and left unlocked, no lights, no warning lights, the emergency lights did not function, no horn, and most everything else. The only things still working were the radio, the driver's side powered seat would move, and the light came on for the Parking Brake. The battery was fully charged. I also started receiving messages through my Chevrolet APP that the vehicle had no air in the tires, no oil in the engine, and many other items that needed servicing. I am not sure what exact components or computers have failed yet. GM could not find any dealer to render aid and come to my location to reprogram the vehicle. It had to be towed to a dealer. With the electronic Parking Brake engaged, GM had a hard time trying to find a tow truck that wouldn't just drag the vehicle down my driveway and onto a flatbed.
Mfg Campaign: 11497031
Recall Date: Dec 12, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On November 9th, 2022 my wife was returning from the store when our Tahoe lost power and the engine shut off. She was able to pull off the highway onto a side street prior to the engine shutting off. I met her at that spot to see what was going on with the vehicle. The car was parked on a slight hill and after checking the oil and other fluids I could not see an issue with the car and the car would still not start. I was able to tow the car to a flat spot and checked the fluids again. After about 45 minutes the car did restart with the check engine light on. We were able to get the vehicle to an auto shop about a 1/4 mile down the road where they were able to hook up their reader and see what the check engine light was for. A code of P129F came up which is the fuel pump module, pictures attached of screen. We then were able to get the car home and it was towed to a Chevy dealership the following day. There techs were able to find a recall number of 21V739000 which was issued on 9-23-2021 showed that this happened in certain 2021 Tahoe's. While our vin number did not fit into the vin numbers on the recall number I still feel this was the issue. I feel this could be a bigger safety issue with other vehicles on the road that did not fit into that recall could still have the issue. While we were lucky and know one was injured the next people may not be so lucky. Also since our Tahoe was not in the range of VIN numbers on the recall we are being forced to pay out of pocket 521.81. Which I will be fighting Chevrolet to pay us back.
Corrective Action:
On November 9th, 2022 my wife was returning from the store when our Tahoe lost power and the engine shut off. She was able to pull off the highway onto a side street prior to the engine shutting off. I met her at that spot to see what was going on with the vehicle. The car was parked on a slight hill and after checking the oil and other fluids I could not see an issue with the car and the car would still not start. I was able to tow the car to a flat spot and checked the fluids again. After about 45 minutes the car did restart with the check engine light on. We were able to get the vehicle to an auto shop about a 1/4 mile down the road where they were able to hook up their reader and see what the check engine light was for. A code of P129F came up which is the fuel pump module, pictures attached of screen. We then were able to get the car home and it was towed to a Chevy dealership the following day. There techs were able to find a recall number of 21V739000 which was issued on 9-23-2021 showed that this happened in certain 2021 Tahoe's. While our vin number did not fit into the vin numbers on the recall number I still feel this was the issue. I feel this could be a bigger safety issue with other vehicles on the road that did not fit into that recall could still have the issue. While we were lucky and know one was injured the next people may not be so lucky. Also since our Tahoe was not in the range of VIN numbers on the recall we are being forced to pay out of pocket 521.81. Which I will be fighting Chevrolet to pay us back.
Additional Notes:
On November 9th, 2022 my wife was returning from the store when our Tahoe lost power and the engine shut off. She was able to pull off the highway onto a side street prior to the engine shutting off. I met her at that spot to see what was going on with the vehicle. The car was parked on a slight hill and after checking the oil and other fluids I could not see an issue with the car and the car would still not start. I was able to tow the car to a flat spot and checked the fluids again. After about 45 minutes the car did restart with the check engine light on. We were able to get the vehicle to an auto shop about a 1/4 mile down the road where they were able to hook up their reader and see what the check engine light was for. A code of P129F came up which is the fuel pump module, pictures attached of screen. We then were able to get the car home and it was towed to a Chevy dealership the following day. There techs were able to find a recall number of 21V739000 which was issued on 9-23-2021 showed that this happened in certain 2021 Tahoe's. While our vin number did not fit into the vin numbers on the recall number I still feel this was the issue. I feel this could be a bigger safety issue with other vehicles on the road that did not fit into that recall could still have the issue. While we were lucky and know one was injured the next people may not be so lucky. Also since our Tahoe was not in the range of VIN numbers on the recall we are being forced to pay out of pocket 521.81. Which I will be fighting Chevrolet to pay us back.
Mfg Campaign: 11496452
Recall Date: Dec 7, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Power steering has failed completely, can not turn at all unless its slightly.
Corrective Action:
Power steering has failed completely, can not turn at all unless its slightly.
Additional Notes:
Power steering has failed completely, can not turn at all unless its slightly.
Mfg Campaign: 11492437
Recall Date: Nov 5, 2022
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
2022 Tahoe was inspected for the announced recall. The manufacturer Chevy has no timeline for when the 3rd row seat belts will be repaired but only said we CANNOT use any of the 3rd row seats till fully repaired. I called chevy and ask them what’s the suggestion what’s if the passenger is 5 or more. Will the give rental fee or a loaner vehicle. They said no. This is totally unacceptable. GM is offering nothing to customers that purchased $74000+ vehicles from them for the very reason that they have big 3rd rows. How are families of 5 or more supposed to function in the meantime? NHTSA should exert all available pressure on GM to prioritize on-road vehicles and do it now.
Corrective Action:
2022 Tahoe was inspected for the announced recall. The manufacturer Chevy has no timeline for when the 3rd row seat belts will be repaired but only said we CANNOT use any of the 3rd row seats till fully repaired. I called chevy and ask them what’s the suggestion what’s if the passenger is 5 or more. Will the give rental fee or a loaner vehicle. They said no. This is totally unacceptable. GM is offering nothing to customers that purchased $74000+ vehicles from them for the very reason that they have big 3rd rows. How are families of 5 or more supposed to function in the meantime? NHTSA should exert all available pressure on GM to prioritize on-road vehicles and do it now.
Additional Notes:
2022 Tahoe was inspected for the announced recall. The manufacturer Chevy has no timeline for when the 3rd row seat belts will be repaired but only said we CANNOT use any of the 3rd row seats till fully repaired. I called chevy and ask them what’s the suggestion what’s if the passenger is 5 or more. Will the give rental fee or a loaner vehicle. They said no. This is totally unacceptable. GM is offering nothing to customers that purchased $74000+ vehicles from them for the very reason that they have big 3rd rows. How are families of 5 or more supposed to function in the meantime? NHTSA should exert all available pressure on GM to prioritize on-road vehicles and do it now.
Mfg Campaign: 11489466
Recall Date: Oct 16, 2022
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the transmission independently moved into park (P) and the gear shifter would not move after several attempts. The vehicle was towed to a dealer who informed the contact that they could not repair the vehicle because they did not have the adequate tool to unlock the transmission. Upon receiving the tool days later, the dealer diagnosed that water had leaked into the fuel tank, which led to the failure. The manufacturer was notified of the failure and advised the contact that they would follow up. The contact was still awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 27,000.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the transmission independently moved into park (P) and the gear shifter would not move after several attempts. The vehicle was towed to a dealer who informed the contact that they could not repair the vehicle because they did not have the adequate tool to unlock the transmission. Upon receiving the tool days later, the dealer diagnosed that water had leaked into the fuel tank, which led to the failure. The manufacturer was notified of the failure and advised the contact that they would follow up. The contact was still awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 27,000.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the transmission independently moved into park (P) and the gear shifter would not move after several attempts. The vehicle was towed to a dealer who informed the contact that they could not repair the vehicle because they did not have the adequate tool to unlock the transmission. Upon receiving the tool days later, the dealer diagnosed that water had leaked into the fuel tank, which led to the failure. The manufacturer was notified of the failure and advised the contact that they would follow up. The contact was still awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 27,000.
Mfg Campaign: 11489085
Recall Date: Oct 13, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the transmission independently moved into park (P) and the gear shifter would not move after several attempts. The vehicle was towed to a dealer who informed the contact that they could not repair the vehicle because they did not have the adequate tool to unlock the transmission. Upon receiving the tool days later, the dealer diagnosed that water had leaked into the fuel tank, which led to the failure. The manufacturer was notified of the failure and advised the contact that they would follow up. The contact was still awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 27,000.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the transmission independently moved into park (P) and the gear shifter would not move after several attempts. The vehicle was towed to a dealer who informed the contact that they could not repair the vehicle because they did not have the adequate tool to unlock the transmission. Upon receiving the tool days later, the dealer diagnosed that water had leaked into the fuel tank, which led to the failure. The manufacturer was notified of the failure and advised the contact that they would follow up. The contact was still awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 27,000.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the transmission independently moved into park (P) and the gear shifter would not move after several attempts. The vehicle was towed to a dealer who informed the contact that they could not repair the vehicle because they did not have the adequate tool to unlock the transmission. Upon receiving the tool days later, the dealer diagnosed that water had leaked into the fuel tank, which led to the failure. The manufacturer was notified of the failure and advised the contact that they would follow up. The contact was still awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 27,000.
Mfg Campaign: 11489085
Recall Date: Oct 13, 2022
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact received a notification for NHTSA Campaign Number: 22V617000 (Seat Belts) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact received a notification for NHTSA Campaign Number: 22V617000 (Seat Belts) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact received a notification for NHTSA Campaign Number: 22V617000 (Seat Belts) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11488382
Recall Date: Oct 7, 2022
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Our Tahoe was inspected for the announced recall and failed the test. The dealer/manufacturer has absolutely no timeline for when the 3rd row seat belts will be repaired and said we cannot use any of the 3rd row seats until then. The dealer even said it could be a year before parts are available. This is totally unacceptable. Has GM rerouted new seat belt assemblies from their manufacturing of new vehicles to prioritize repairs of vehicles already on the road vs. keeping their sales pipeline full? I doubt it. Are dealers prioritizing vehicles on the road over those on their lots that are waiting to be sold. I doubt it. These are the very questions NHTSA should be asking of GM. GM is offering nothing to customers that purchased $70,000+ vehicles from them for the very reason that they have big 3rd rows. How are families of 5 or more supposed to function in the meantime? NHTSA should exert all available pressure on GM to prioritize on-road vehicles and do it now.
Corrective Action:
Our Tahoe was inspected for the announced recall and failed the test. The dealer/manufacturer has absolutely no timeline for when the 3rd row seat belts will be repaired and said we cannot use any of the 3rd row seats until then. The dealer even said it could be a year before parts are available. This is totally unacceptable. Has GM rerouted new seat belt assemblies from their manufacturing of new vehicles to prioritize repairs of vehicles already on the road vs. keeping their sales pipeline full? I doubt it. Are dealers prioritizing vehicles on the road over those on their lots that are waiting to be sold. I doubt it. These are the very questions NHTSA should be asking of GM. GM is offering nothing to customers that purchased $70,000+ vehicles from them for the very reason that they have big 3rd rows. How are families of 5 or more supposed to function in the meantime? NHTSA should exert all available pressure on GM to prioritize on-road vehicles and do it now.
Additional Notes:
Our Tahoe was inspected for the announced recall and failed the test. The dealer/manufacturer has absolutely no timeline for when the 3rd row seat belts will be repaired and said we cannot use any of the 3rd row seats until then. The dealer even said it could be a year before parts are available. This is totally unacceptable. Has GM rerouted new seat belt assemblies from their manufacturing of new vehicles to prioritize repairs of vehicles already on the road vs. keeping their sales pipeline full? I doubt it. Are dealers prioritizing vehicles on the road over those on their lots that are waiting to be sold. I doubt it. These are the very questions NHTSA should be asking of GM. GM is offering nothing to customers that purchased $70,000+ vehicles from them for the very reason that they have big 3rd rows. How are families of 5 or more supposed to function in the meantime? NHTSA should exert all available pressure on GM to prioritize on-road vehicles and do it now.
Mfg Campaign: 11488145
Recall Date: Oct 6, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
My car’s service safety restraint system alert is on for the second time. I took it to Hanner Chevrolet in Baird, TX the first time and they told me it was fixed. It stayed off for a few months until the alert lit up again. My car is available for inspection. According to the dealership, while that light is on, they cannot guarantee that my airbags will deploy in the event of a crash. The dealership has confirmed that there is a problem and has seen the same issue with many other 2021 Tahoes. My vehicle has only been inspected by the dealership so far. The warning lamp is currently on. Luckily I have not had an accident in my vehicle, but I feel unsafe driving it at this time until the issue is resolved. After speaking with the dealership and researching online, it appears that this is a common issue with the 2021 Chevrolet Tahoe and creates a significant safety threat. I believe a recall might be required.
Corrective Action:
My car’s service safety restraint system alert is on for the second time. I took it to Hanner Chevrolet in Baird, TX the first time and they told me it was fixed. It stayed off for a few months until the alert lit up again. My car is available for inspection. According to the dealership, while that light is on, they cannot guarantee that my airbags will deploy in the event of a crash. The dealership has confirmed that there is a problem and has seen the same issue with many other 2021 Tahoes. My vehicle has only been inspected by the dealership so far. The warning lamp is currently on. Luckily I have not had an accident in my vehicle, but I feel unsafe driving it at this time until the issue is resolved. After speaking with the dealership and researching online, it appears that this is a common issue with the 2021 Chevrolet Tahoe and creates a significant safety threat. I believe a recall might be required.
Additional Notes:
My car’s service safety restraint system alert is on for the second time. I took it to Hanner Chevrolet in Baird, TX the first time and they told me it was fixed. It stayed off for a few months until the alert lit up again. My car is available for inspection. According to the dealership, while that light is on, they cannot guarantee that my airbags will deploy in the event of a crash. The dealership has confirmed that there is a problem and has seen the same issue with many other 2021 Tahoes. My vehicle has only been inspected by the dealership so far. The warning lamp is currently on. Luckily I have not had an accident in my vehicle, but I feel unsafe driving it at this time until the issue is resolved. After speaking with the dealership and researching online, it appears that this is a common issue with the 2021 Chevrolet Tahoe and creates a significant safety threat. I believe a recall might be required.
Mfg Campaign: 11486767
Recall Date: Sep 27, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The dashboard for the vehicle loses all power and does not regain power/connectivity. I've had this problem "fixed" 5 times by the Chevy dealership and the issues continues. They've replaced the entire dash, checked electrical components, changed out the electrical bank, and the issues continues. Driving down the road at 65 mph to have your dash go out is not only terrifying but extremely dangerous! I have no idea how fast I'm going, how much gas I have, no situational awareness related to vehicles that are close by... the ENTIRE dash goes out. This is a brand new 2021 Chevy Tahoe... I bought it with 4 miles on it and within a month of the purchase, the vehicle had this problem.
Corrective Action:
The dashboard for the vehicle loses all power and does not regain power/connectivity. I've had this problem "fixed" 5 times by the Chevy dealership and the issues continues. They've replaced the entire dash, checked electrical components, changed out the electrical bank, and the issues continues. Driving down the road at 65 mph to have your dash go out is not only terrifying but extremely dangerous! I have no idea how fast I'm going, how much gas I have, no situational awareness related to vehicles that are close by... the ENTIRE dash goes out. This is a brand new 2021 Chevy Tahoe... I bought it with 4 miles on it and within a month of the purchase, the vehicle had this problem.
Additional Notes:
The dashboard for the vehicle loses all power and does not regain power/connectivity. I've had this problem "fixed" 5 times by the Chevy dealership and the issues continues. They've replaced the entire dash, checked electrical components, changed out the electrical bank, and the issues continues. Driving down the road at 65 mph to have your dash go out is not only terrifying but extremely dangerous! I have no idea how fast I'm going, how much gas I have, no situational awareness related to vehicles that are close by... the ENTIRE dash goes out. This is a brand new 2021 Chevy Tahoe... I bought it with 4 miles on it and within a month of the purchase, the vehicle had this problem.
Mfg Campaign: 11486412
Recall Date: Sep 26, 2022
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