Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222382220
Recall Date: Nov 3, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212351030
Recall Date: Jan 27, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212332040
Recall Date: Sep 23, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. Dealer service technicians may have calibrated the brake system incorrectly, affecting Electronic Stability Control (ESC) , traction control, Anti-Lock Brake System (ABS), and braking while towing a trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212340970
Recall Date: Jul 29, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333900
Recall Date: Jun 17, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212338110
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe vehicles. The second-row center seat belt latch may be trapped beneath the trim bezel and therefore inaccessible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208. "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329320
Recall Date: Mar 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. The fuel tank assemblies may be missing adhesive between two layers of the fuel tank shell which may result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212327720
Recall Date: Feb 11, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312720
Recall Date: Nov 25, 2020
Consumer Complaints
389 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that the vehicle displayed "Reduced Power," and the rear wheels started to lock-up. The contact was able to keep control of the vehicle and continued driving. The vehicle was taken to the dealer, who completed the repair under NHTSA Campaign Number: 24V797000 (Power Train). The contact stated that after the recall repair, while leaving the dealer and driving approximately 10 MPH, the vehicle veered off to the right and ended up partially in the next lane. The contact stated that the vehicle unintendedly shifted into neutral, and the message to "Press Start Again" was displayed. The contact was able to restart the vehicle and parked the vehicle in a nearby parking lot. The contact restarted the vehicle and drove back to the dealer. The failure recurred twice while returning to the dealer. The dealer diagnosed that there was a fuel pump drive failure. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed the VIN was no longer under NHTSA Campaign Number: 24V797000 (Power Train). The manufacturer opened a case. The failure mileage was approximately 69,000.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that the vehicle displayed "Reduced Power," and the rear wheels started to lock-up. The contact was able to keep control of the vehicle and continued driving. The vehicle was taken to the dealer, who completed the repair under NHTSA Campaign Number: 24V797000 (Power Train). The contact stated that after the recall repair, while leaving the dealer and driving approximately 10 MPH, the vehicle veered off to the right and ended up partially in the next lane. The contact stated that the vehicle unintendedly shifted into neutral, and the message to "Press Start Again" was displayed. The contact was able to restart the vehicle and parked the vehicle in a nearby parking lot. The contact restarted the vehicle and drove back to the dealer. The failure recurred twice while returning to the dealer. The dealer diagnosed that there was a fuel pump drive failure. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed the VIN was no longer under NHTSA Campaign Number: 24V797000 (Power Train). The manufacturer opened a case. The failure mileage was approximately 69,000.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that the vehicle displayed "Reduced Power," and the rear wheels started to lock-up. The contact was able to keep control of the vehicle and continued driving. The vehicle was taken to the dealer, who completed the repair under NHTSA Campaign Number: 24V797000 (Power Train). The contact stated that after the recall repair, while leaving the dealer and driving approximately 10 MPH, the vehicle veered off to the right and ended up partially in the next lane. The contact stated that the vehicle unintendedly shifted into neutral, and the message to "Press Start Again" was displayed. The contact was able to restart the vehicle and parked the vehicle in a nearby parking lot. The contact restarted the vehicle and drove back to the dealer. The failure recurred twice while returning to the dealer. The dealer diagnosed that there was a fuel pump drive failure. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed the VIN was no longer under NHTSA Campaign Number: 24V797000 (Power Train). The manufacturer opened a case. The failure mileage was approximately 69,000.
Mfg Campaign: 11672162
Recall Date: Jul 9, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted to a lower gear. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve body had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 39,000.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted to a lower gear. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve body had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 39,000.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted to a lower gear. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve body had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 39,000.
Mfg Campaign: 11672350
Recall Date: Jul 9, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Automatic fuel management/ Displacement on demand caused lifter failure which caused cylinder failures.
Corrective Action:
Automatic fuel management/ Displacement on demand caused lifter failure which caused cylinder failures.
Additional Notes:
Automatic fuel management/ Displacement on demand caused lifter failure which caused cylinder failures.
Mfg Campaign: 11671289
Recall Date: Jul 4, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Automatic fuel management/ Displacement on demand caused lifter failure which caused cylinder failures.
Corrective Action:
Automatic fuel management/ Displacement on demand caused lifter failure which caused cylinder failures.
Additional Notes:
Automatic fuel management/ Displacement on demand caused lifter failure which caused cylinder failures.
Mfg Campaign: 11671289
Recall Date: Jul 4, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My [XXX] and myself were going down the interstate and my Tahoe started to sputter and the gas pedal no longer worked. I had to get over to the shoulder of the interstate because my vehicle would not accelerate. It turned off as I was navigating to the shoulder. Thankfully I was able to get there safely without causing an accident. The vehicle completely turned off and would not crank leaving us stranded on the side of the road. I called my husband because I did not know what to do. I kept trying to start the vehicle and it would sputter, but not start. Finally after multiple attempts it cranked up and I was able to get home. The vehicle has not been inspected yet by a dealership; it will be taken first thing in the morning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My [XXX] and myself were going down the interstate and my Tahoe started to sputter and the gas pedal no longer worked. I had to get over to the shoulder of the interstate because my vehicle would not accelerate. It turned off as I was navigating to the shoulder. Thankfully I was able to get there safely without causing an accident. The vehicle completely turned off and would not crank leaving us stranded on the side of the road. I called my husband because I did not know what to do. I kept trying to start the vehicle and it would sputter, but not start. Finally after multiple attempts it cranked up and I was able to get home. The vehicle has not been inspected yet by a dealership; it will be taken first thing in the morning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My [XXX] and myself were going down the interstate and my Tahoe started to sputter and the gas pedal no longer worked. I had to get over to the shoulder of the interstate because my vehicle would not accelerate. It turned off as I was navigating to the shoulder. Thankfully I was able to get there safely without causing an accident. The vehicle completely turned off and would not crank leaving us stranded on the side of the road. I called my husband because I did not know what to do. I kept trying to start the vehicle and it would sputter, but not start. Finally after multiple attempts it cranked up and I was able to get home. The vehicle has not been inspected yet by a dealership; it will be taken first thing in the morning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11670061
Recall Date: Jun 29, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving home from a long trip and heard a large pop. Several warning signs and messages began popping up and the vehicle was shaking and struggling to maintain speed. I was able to get home and get my family out of the vehicle and get it to a dealer down the road. They stated the Fuel injector and harness had failed.
Corrective Action:
I was driving home from a long trip and heard a large pop. Several warning signs and messages began popping up and the vehicle was shaking and struggling to maintain speed. I was able to get home and get my family out of the vehicle and get it to a dealer down the road. They stated the Fuel injector and harness had failed.
Additional Notes:
I was driving home from a long trip and heard a large pop. Several warning signs and messages began popping up and the vehicle was shaking and struggling to maintain speed. I was able to get home and get my family out of the vehicle and get it to a dealer down the road. They stated the Fuel injector and harness had failed.
Mfg Campaign: 11669731
Recall Date: Jun 27, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving home from a long trip and heard a large pop. Several warning signs and messages began popping up and the vehicle was shaking and struggling to maintain speed. I was able to get home and get my family out of the vehicle and get it to a dealer down the road. They stated the Fuel injector and harness had failed.
Corrective Action:
I was driving home from a long trip and heard a large pop. Several warning signs and messages began popping up and the vehicle was shaking and struggling to maintain speed. I was able to get home and get my family out of the vehicle and get it to a dealer down the road. They stated the Fuel injector and harness had failed.
Additional Notes:
I was driving home from a long trip and heard a large pop. Several warning signs and messages began popping up and the vehicle was shaking and struggling to maintain speed. I was able to get home and get my family out of the vehicle and get it to a dealer down the road. They stated the Fuel injector and harness had failed.
Mfg Campaign: 11669731
Recall Date: Jun 27, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
[XXX] # [XXX] VIN = [XXX] MAKE ; Chevrolet Tahoe 2021 RE : I received a recall affects certain 2021-2024 models equipped with the 6.2L V8 L87 engine. The defect involves the connecting rod and/or crankshaft engine components, potentially leading to engine damage or failure. On March 2025, My Tohoe completely stopped while I was driving. My SUV was towed to Bomnin Chevrolet in Manassas Virginia. They diagnois was crank shaft damage leading to engine failure. My SUV was in the dealership for 2 weeks while the engine was replaced. I spent a total of $ 15,027.20 to fix my car for that problem. I called GM recall about this problem. I was informed that the recall was for only certain vehicles. Not my SUV. I am concerned that my SUV was affected by faulty crank chaft. I had to replace the engine. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] # [XXX] VIN = [XXX] MAKE ; Chevrolet Tahoe 2021 RE : I received a recall affects certain 2021-2024 models equipped with the 6.2L V8 L87 engine. The defect involves the connecting rod and/or crankshaft engine components, potentially leading to engine damage or failure. On March 2025, My Tohoe completely stopped while I was driving. My SUV was towed to Bomnin Chevrolet in Manassas Virginia. They diagnois was crank shaft damage leading to engine failure. My SUV was in the dealership for 2 weeks while the engine was replaced. I spent a total of $ 15,027.20 to fix my car for that problem. I called GM recall about this problem. I was informed that the recall was for only certain vehicles. Not my SUV. I am concerned that my SUV was affected by faulty crank chaft. I had to replace the engine. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] # [XXX] VIN = [XXX] MAKE ; Chevrolet Tahoe 2021 RE : I received a recall affects certain 2021-2024 models equipped with the 6.2L V8 L87 engine. The defect involves the connecting rod and/or crankshaft engine components, potentially leading to engine damage or failure. On March 2025, My Tohoe completely stopped while I was driving. My SUV was towed to Bomnin Chevrolet in Manassas Virginia. They diagnois was crank shaft damage leading to engine failure. My SUV was in the dealership for 2 weeks while the engine was replaced. I spent a total of $ 15,027.20 to fix my car for that problem. I called GM recall about this problem. I was informed that the recall was for only certain vehicles. Not my SUV. I am concerned that my SUV was affected by faulty crank chaft. I had to replace the engine. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11669225
Recall Date: Jun 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
several issues with certain popups regarding various indicators on dash and engine not getting enough psi
Corrective Action:
several issues with certain popups regarding various indicators on dash and engine not getting enough psi
Additional Notes:
several issues with certain popups regarding various indicators on dash and engine not getting enough psi
Mfg Campaign: 11667954
Recall Date: Jun 19, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
several issues with certain popups regarding various indicators on dash and engine not getting enough psi
Corrective Action:
several issues with certain popups regarding various indicators on dash and engine not getting enough psi
Additional Notes:
several issues with certain popups regarding various indicators on dash and engine not getting enough psi
Mfg Campaign: 11667954
Recall Date: Jun 19, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
several issues with certain popups regarding various indicators on dash and engine not getting enough psi
Corrective Action:
several issues with certain popups regarding various indicators on dash and engine not getting enough psi
Additional Notes:
several issues with certain popups regarding various indicators on dash and engine not getting enough psi
Mfg Campaign: 11667954
Recall Date: Jun 19, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle shut off while being driven in traffic, almost causing an accident at intersection due to a failed fuel pump control module. Engine code given was a P102a. Vehicle was unable to be restarted and had to be towed to repair shop.
Corrective Action:
Vehicle shut off while being driven in traffic, almost causing an accident at intersection due to a failed fuel pump control module. Engine code given was a P102a. Vehicle was unable to be restarted and had to be towed to repair shop.
Additional Notes:
Vehicle shut off while being driven in traffic, almost causing an accident at intersection due to a failed fuel pump control module. Engine code given was a P102a. Vehicle was unable to be restarted and had to be towed to repair shop.
Mfg Campaign: 11667741
Recall Date: Jun 18, 2025
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Failed OTA Update to information center (Radio) has caused radio unit and screen to become inoperable. Blinkers do not sound when on, warning sounds when backup camera are in use no longer work, along with cross traffic warning due to this. It should be noted we did not consent to the OTA update, and would have not wanted the update as it has caused damage to this system. GM know this is an issue and has refused to fix this.
Corrective Action:
Failed OTA Update to information center (Radio) has caused radio unit and screen to become inoperable. Blinkers do not sound when on, warning sounds when backup camera are in use no longer work, along with cross traffic warning due to this. It should be noted we did not consent to the OTA update, and would have not wanted the update as it has caused damage to this system. GM know this is an issue and has refused to fix this.
Additional Notes:
Failed OTA Update to information center (Radio) has caused radio unit and screen to become inoperable. Blinkers do not sound when on, warning sounds when backup camera are in use no longer work, along with cross traffic warning due to this. It should be noted we did not consent to the OTA update, and would have not wanted the update as it has caused damage to this system. GM know this is an issue and has refused to fix this.
Mfg Campaign: 11667745
Recall Date: Jun 18, 2025
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Failed OTA Update to information center (Radio) has caused radio unit and screen to become inoperable. Blinkers do not sound when on, warning sounds when backup camera are in use no longer work, along with cross traffic warning due to this. It should be noted we did not consent to the OTA update, and would have not wanted the update as it has caused damage to this system. GM know this is an issue and has refused to fix this.
Corrective Action:
Failed OTA Update to information center (Radio) has caused radio unit and screen to become inoperable. Blinkers do not sound when on, warning sounds when backup camera are in use no longer work, along with cross traffic warning due to this. It should be noted we did not consent to the OTA update, and would have not wanted the update as it has caused damage to this system. GM know this is an issue and has refused to fix this.
Additional Notes:
Failed OTA Update to information center (Radio) has caused radio unit and screen to become inoperable. Blinkers do not sound when on, warning sounds when backup camera are in use no longer work, along with cross traffic warning due to this. It should be noted we did not consent to the OTA update, and would have not wanted the update as it has caused damage to this system. GM know this is an issue and has refused to fix this.
Mfg Campaign: 11667745
Recall Date: Jun 18, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Failed OTA Update to information center (Radio) has caused radio unit and screen to become inoperable. Blinkers do not sound when on, warning sounds when backup camera are in use no longer work, along with cross traffic warning due to this. It should be noted we did not consent to the OTA update, and would have not wanted the update as it has caused damage to this system. GM know this is an issue and has refused to fix this.
Corrective Action:
Failed OTA Update to information center (Radio) has caused radio unit and screen to become inoperable. Blinkers do not sound when on, warning sounds when backup camera are in use no longer work, along with cross traffic warning due to this. It should be noted we did not consent to the OTA update, and would have not wanted the update as it has caused damage to this system. GM know this is an issue and has refused to fix this.
Additional Notes:
Failed OTA Update to information center (Radio) has caused radio unit and screen to become inoperable. Blinkers do not sound when on, warning sounds when backup camera are in use no longer work, along with cross traffic warning due to this. It should be noted we did not consent to the OTA update, and would have not wanted the update as it has caused damage to this system. GM know this is an issue and has refused to fix this.
Mfg Campaign: 11667745
Recall Date: Jun 18, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Unknown - engine is driving hard and somethings wrong. No one will service my car because they say it’s on a recall, but then when they look up the VIN number it’s not on a recall however there are major issues going on.
Corrective Action:
Unknown - engine is driving hard and somethings wrong. No one will service my car because they say it’s on a recall, but then when they look up the VIN number it’s not on a recall however there are major issues going on.
Additional Notes:
Unknown - engine is driving hard and somethings wrong. No one will service my car because they say it’s on a recall, but then when they look up the VIN number it’s not on a recall however there are major issues going on.
Mfg Campaign: 11667756
Recall Date: Jun 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Unknown - engine is driving hard and somethings wrong. No one will service my car because they say it’s on a recall, but then when they look up the VIN number it’s not on a recall however there are major issues going on.
Corrective Action:
Unknown - engine is driving hard and somethings wrong. No one will service my car because they say it’s on a recall, but then when they look up the VIN number it’s not on a recall however there are major issues going on.
Additional Notes:
Unknown - engine is driving hard and somethings wrong. No one will service my car because they say it’s on a recall, but then when they look up the VIN number it’s not on a recall however there are major issues going on.
Mfg Campaign: 11667756
Recall Date: Jun 18, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owned a 2021 Chevrolet Tahoe. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle started losing motive power. The contact stated there was an abnormal ticking sound coming from the engine compartment. The contact stated that the vehicle slowed to approximately 10 MPH with black smoke coming from the exhaust pipe. The contact was able to drive the vehicle to a dealer. The dealer diagnosed the vehicle and determined that the engine connecting rods had failed and needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.
Corrective Action:
The contact owned a 2021 Chevrolet Tahoe. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle started losing motive power. The contact stated there was an abnormal ticking sound coming from the engine compartment. The contact stated that the vehicle slowed to approximately 10 MPH with black smoke coming from the exhaust pipe. The contact was able to drive the vehicle to a dealer. The dealer diagnosed the vehicle and determined that the engine connecting rods had failed and needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.
Additional Notes:
The contact owned a 2021 Chevrolet Tahoe. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle started losing motive power. The contact stated there was an abnormal ticking sound coming from the engine compartment. The contact stated that the vehicle slowed to approximately 10 MPH with black smoke coming from the exhaust pipe. The contact was able to drive the vehicle to a dealer. The dealer diagnosed the vehicle and determined that the engine connecting rods had failed and needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.
Mfg Campaign: 11667390
Recall Date: Jun 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On April 25th, 2025 while traveling on Interstate 20 at 70+mph speeds with my children in my vehicle and 30 weeks pregnant, with no indication of an issue my 2021 Chevrolet Tahoe suffered catastrophic engine failure. There was zero warning from the vehicle including noises/electronic display warnings that this was fixing to occur. In the middle of going 70+mph surrounded by traffic on a busy interstate the vehicle just shut off completely. I was able to use what momentum I had from my speed to get on to the shoulder. However, the failure prevented me from being able to turn on my signal to alert other drivers of my merging and prevented the use of my emergency flashers to signal once on the shoulder immobile. The vehicle would not start up again after that, and I had to call a tow truck to take my vehicle to the nearest certified Chevrolet service center. When the tow truck arrived the vehicle would not even shift into neutral allowing them to load it without potentially causing more damage. It had to be drug with the wench in park onto the tow truck bed. Once at the nearest service center I was told it would be up to 3 weeks + before they could do a diagnostics. I was 14 hours from home when this happened, and now had to pay to have my Tahoe towed 14 hours back to the service center near my home. On May 8th the failure was determined to be caused by this recall, specifically the crankshaft. The dealership has lied and said they've ordered a new motor and it came in, then called to tell me they ordered the wrong motor. They said they ordered the correct one and it would be in within 14 days, and that was 25 days ago. They called today June 16, 2025 to tell me there is still no update on when my engine will ship to complete this repair. The dealership has also refused to assist me with any loaner vehicle or rental assistance even though GM has told me I am entitled to it under this recall. GM has moved my case to Parts Delay team and I still have not been contacted.
Corrective Action:
On April 25th, 2025 while traveling on Interstate 20 at 70+mph speeds with my children in my vehicle and 30 weeks pregnant, with no indication of an issue my 2021 Chevrolet Tahoe suffered catastrophic engine failure. There was zero warning from the vehicle including noises/electronic display warnings that this was fixing to occur. In the middle of going 70+mph surrounded by traffic on a busy interstate the vehicle just shut off completely. I was able to use what momentum I had from my speed to get on to the shoulder. However, the failure prevented me from being able to turn on my signal to alert other drivers of my merging and prevented the use of my emergency flashers to signal once on the shoulder immobile. The vehicle would not start up again after that, and I had to call a tow truck to take my vehicle to the nearest certified Chevrolet service center. When the tow truck arrived the vehicle would not even shift into neutral allowing them to load it without potentially causing more damage. It had to be drug with the wench in park onto the tow truck bed. Once at the nearest service center I was told it would be up to 3 weeks + before they could do a diagnostics. I was 14 hours from home when this happened, and now had to pay to have my Tahoe towed 14 hours back to the service center near my home. On May 8th the failure was determined to be caused by this recall, specifically the crankshaft. The dealership has lied and said they've ordered a new motor and it came in, then called to tell me they ordered the wrong motor. They said they ordered the correct one and it would be in within 14 days, and that was 25 days ago. They called today June 16, 2025 to tell me there is still no update on when my engine will ship to complete this repair. The dealership has also refused to assist me with any loaner vehicle or rental assistance even though GM has told me I am entitled to it under this recall. GM has moved my case to Parts Delay team and I still have not been contacted.
Additional Notes:
On April 25th, 2025 while traveling on Interstate 20 at 70+mph speeds with my children in my vehicle and 30 weeks pregnant, with no indication of an issue my 2021 Chevrolet Tahoe suffered catastrophic engine failure. There was zero warning from the vehicle including noises/electronic display warnings that this was fixing to occur. In the middle of going 70+mph surrounded by traffic on a busy interstate the vehicle just shut off completely. I was able to use what momentum I had from my speed to get on to the shoulder. However, the failure prevented me from being able to turn on my signal to alert other drivers of my merging and prevented the use of my emergency flashers to signal once on the shoulder immobile. The vehicle would not start up again after that, and I had to call a tow truck to take my vehicle to the nearest certified Chevrolet service center. When the tow truck arrived the vehicle would not even shift into neutral allowing them to load it without potentially causing more damage. It had to be drug with the wench in park onto the tow truck bed. Once at the nearest service center I was told it would be up to 3 weeks + before they could do a diagnostics. I was 14 hours from home when this happened, and now had to pay to have my Tahoe towed 14 hours back to the service center near my home. On May 8th the failure was determined to be caused by this recall, specifically the crankshaft. The dealership has lied and said they've ordered a new motor and it came in, then called to tell me they ordered the wrong motor. They said they ordered the correct one and it would be in within 14 days, and that was 25 days ago. They called today June 16, 2025 to tell me there is still no update on when my engine will ship to complete this repair. The dealership has also refused to assist me with any loaner vehicle or rental assistance even though GM has told me I am entitled to it under this recall. GM has moved my case to Parts Delay team and I still have not been contacted.
Mfg Campaign: 11667254
Recall Date: Jun 16, 2025
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that upon attempting to reverse out of a parking spot, the vehicle failed to respond and there was an abnormal rattling sound coming from the rear end of the vehicle. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that upon attempting to reverse out of a parking spot, the vehicle failed to respond and there was an abnormal rattling sound coming from the rear end of the vehicle. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that upon attempting to reverse out of a parking spot, the vehicle failed to respond and there was an abnormal rattling sound coming from the rear end of the vehicle. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.
Mfg Campaign: 11666510
Recall Date: Jun 12, 2025
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