Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232415910
Recall Date: Sep 20, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
172 ComplaintsGeneral Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
This Tahoe comes with a full size spare. This model includes Brembo front brakes. The included spare cannot be installed/mounted to the front axle as the wheel is undersized and will not fit over the brake calipers. None of my ordering information nor MSRP label or model information on Chevrolet.com points out the included spare tire/wheel cannot be used in all positions of the SUV. Finding this out at 5am in the dark and drizzle of a cold Michigan morning on the side of US23 southbound is not the least bit safe.
Corrective Action:
This Tahoe comes with a full size spare. This model includes Brembo front brakes. The included spare cannot be installed/mounted to the front axle as the wheel is undersized and will not fit over the brake calipers. None of my ordering information nor MSRP label or model information on Chevrolet.com points out the included spare tire/wheel cannot be used in all positions of the SUV. Finding this out at 5am in the dark and drizzle of a cold Michigan morning on the side of US23 southbound is not the least bit safe.
Additional Notes:
This Tahoe comes with a full size spare. This model includes Brembo front brakes. The included spare cannot be installed/mounted to the front axle as the wheel is undersized and will not fit over the brake calipers. None of my ordering information nor MSRP label or model information on Chevrolet.com points out the included spare tire/wheel cannot be used in all positions of the SUV. Finding this out at 5am in the dark and drizzle of a cold Michigan morning on the side of US23 southbound is not the least bit safe.
Mfg Campaign: 11547610
Recall Date: Oct 1, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Second row right side seatbelt retractor broken and not bolted to C pillar from factory.
Corrective Action:
Second row right side seatbelt retractor broken and not bolted to C pillar from factory.
Additional Notes:
Second row right side seatbelt retractor broken and not bolted to C pillar from factory.
Mfg Campaign: 11546206
Recall Date: Sep 23, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Chevrolet Tahoe. The contact stated while driving various speeds, the vehicle would shake with the check engine and several other unknown warning lights illuminated. Upon restarting the vehicle, the vehicle failed to move out of park(P) with the warning lights remaining illuminated. The contact called the dealer, and the vehicle was towed to the dealer where it remained. The manufacturer was notified of the failure and provided the contact a case number. The vehicle was not repaired. The failure mileage was approximately 8,000.
Corrective Action:
The contact owns a 2023 Chevrolet Tahoe. The contact stated while driving various speeds, the vehicle would shake with the check engine and several other unknown warning lights illuminated. Upon restarting the vehicle, the vehicle failed to move out of park(P) with the warning lights remaining illuminated. The contact called the dealer, and the vehicle was towed to the dealer where it remained. The manufacturer was notified of the failure and provided the contact a case number. The vehicle was not repaired. The failure mileage was approximately 8,000.
Additional Notes:
The contact owns a 2023 Chevrolet Tahoe. The contact stated while driving various speeds, the vehicle would shake with the check engine and several other unknown warning lights illuminated. Upon restarting the vehicle, the vehicle failed to move out of park(P) with the warning lights remaining illuminated. The contact called the dealer, and the vehicle was towed to the dealer where it remained. The manufacturer was notified of the failure and provided the contact a case number. The vehicle was not repaired. The failure mileage was approximately 8,000.
Mfg Campaign: 11545614
Recall Date: Sep 20, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Chevrolet Tahoe. The contact stated while driving various speeds, the vehicle would shake with the check engine and several other unknown warning lights illuminated. Upon restarting the vehicle, the vehicle failed to move out of park(P) with the warning lights remaining illuminated. The contact called the dealer, and the vehicle was towed to the dealer where it remained. The manufacturer was notified of the failure and provided the contact a case number. The vehicle was not repaired. The failure mileage was approximately 8,000.
Corrective Action:
The contact owns a 2023 Chevrolet Tahoe. The contact stated while driving various speeds, the vehicle would shake with the check engine and several other unknown warning lights illuminated. Upon restarting the vehicle, the vehicle failed to move out of park(P) with the warning lights remaining illuminated. The contact called the dealer, and the vehicle was towed to the dealer where it remained. The manufacturer was notified of the failure and provided the contact a case number. The vehicle was not repaired. The failure mileage was approximately 8,000.
Additional Notes:
The contact owns a 2023 Chevrolet Tahoe. The contact stated while driving various speeds, the vehicle would shake with the check engine and several other unknown warning lights illuminated. Upon restarting the vehicle, the vehicle failed to move out of park(P) with the warning lights remaining illuminated. The contact called the dealer, and the vehicle was towed to the dealer where it remained. The manufacturer was notified of the failure and provided the contact a case number. The vehicle was not repaired. The failure mileage was approximately 8,000.
Mfg Campaign: 11545614
Recall Date: Sep 20, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Intermittent loss of sound on all electrical aspects of vehicle. Can not hear music, phone calls, blinker, seat belt signal, crash detection sound. None will work. Even after turning off and turning back on issue remains unless vehicle is off for 15-30 minutes then it will reboot !
Corrective Action:
Intermittent loss of sound on all electrical aspects of vehicle. Can not hear music, phone calls, blinker, seat belt signal, crash detection sound. None will work. Even after turning off and turning back on issue remains unless vehicle is off for 15-30 minutes then it will reboot !
Additional Notes:
Intermittent loss of sound on all electrical aspects of vehicle. Can not hear music, phone calls, blinker, seat belt signal, crash detection sound. None will work. Even after turning off and turning back on issue remains unless vehicle is off for 15-30 minutes then it will reboot !
Mfg Campaign: 11537664
Recall Date: Aug 10, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Less than four weeks after having purchased a new 2023 Chevrolet Tahoe LT the backup and 360-degree surround vision camera system completely failed. The cameras would intermittently flicker or would lose connection all together preventing the driver from being able to reverse having the benefit of the camera vision. The rearview camera screen turns black with a red triangle containing an exclamation point alongside a "no camera" circle symbol. The Chevrolet dealer has inspected the vehicle and has confirmed the camera computer is defective and cannot be fixed - a replacement module with recalibration of the cameras is necessary. The vehicle cannot be driven safely, and thus has been with the dealer now for 18 days, with no time table from either the dealer or from General Motors as to replacement of the failed component. The vehicle had been driven less than 700 miles before this failure occurred.
Corrective Action:
Less than four weeks after having purchased a new 2023 Chevrolet Tahoe LT the backup and 360-degree surround vision camera system completely failed. The cameras would intermittently flicker or would lose connection all together preventing the driver from being able to reverse having the benefit of the camera vision. The rearview camera screen turns black with a red triangle containing an exclamation point alongside a "no camera" circle symbol. The Chevrolet dealer has inspected the vehicle and has confirmed the camera computer is defective and cannot be fixed - a replacement module with recalibration of the cameras is necessary. The vehicle cannot be driven safely, and thus has been with the dealer now for 18 days, with no time table from either the dealer or from General Motors as to replacement of the failed component. The vehicle had been driven less than 700 miles before this failure occurred.
Additional Notes:
Less than four weeks after having purchased a new 2023 Chevrolet Tahoe LT the backup and 360-degree surround vision camera system completely failed. The cameras would intermittently flicker or would lose connection all together preventing the driver from being able to reverse having the benefit of the camera vision. The rearview camera screen turns black with a red triangle containing an exclamation point alongside a "no camera" circle symbol. The Chevrolet dealer has inspected the vehicle and has confirmed the camera computer is defective and cannot be fixed - a replacement module with recalibration of the cameras is necessary. The vehicle cannot be driven safely, and thus has been with the dealer now for 18 days, with no time table from either the dealer or from General Motors as to replacement of the failed component. The vehicle had been driven less than 700 miles before this failure occurred.
Mfg Campaign: 11523171
Recall Date: May 22, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Less than four weeks after having purchased a new 2023 Chevrolet Tahoe LT the backup and 360-degree surround vision camera system completely failed. The cameras would intermittently flicker or would lose connection all together preventing the driver from being able to reverse having the benefit of the camera vision. The rearview camera screen turns black with a red triangle containing an exclamation point alongside a "no camera" circle symbol. The Chevrolet dealer has inspected the vehicle and has confirmed the camera computer is defective and cannot be fixed - a replacement module with recalibration of the cameras is necessary. The vehicle cannot be driven safely, and thus has been with the dealer now for 18 days, with no time table from either the dealer or from General Motors as to replacement of the failed component. The vehicle had been driven less than 700 miles before this failure occurred.
Corrective Action:
Less than four weeks after having purchased a new 2023 Chevrolet Tahoe LT the backup and 360-degree surround vision camera system completely failed. The cameras would intermittently flicker or would lose connection all together preventing the driver from being able to reverse having the benefit of the camera vision. The rearview camera screen turns black with a red triangle containing an exclamation point alongside a "no camera" circle symbol. The Chevrolet dealer has inspected the vehicle and has confirmed the camera computer is defective and cannot be fixed - a replacement module with recalibration of the cameras is necessary. The vehicle cannot be driven safely, and thus has been with the dealer now for 18 days, with no time table from either the dealer or from General Motors as to replacement of the failed component. The vehicle had been driven less than 700 miles before this failure occurred.
Additional Notes:
Less than four weeks after having purchased a new 2023 Chevrolet Tahoe LT the backup and 360-degree surround vision camera system completely failed. The cameras would intermittently flicker or would lose connection all together preventing the driver from being able to reverse having the benefit of the camera vision. The rearview camera screen turns black with a red triangle containing an exclamation point alongside a "no camera" circle symbol. The Chevrolet dealer has inspected the vehicle and has confirmed the camera computer is defective and cannot be fixed - a replacement module with recalibration of the cameras is necessary. The vehicle cannot be driven safely, and thus has been with the dealer now for 18 days, with no time table from either the dealer or from General Motors as to replacement of the failed component. The vehicle had been driven less than 700 miles before this failure occurred.
Mfg Campaign: 11523171
Recall Date: May 22, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Frequently getting warning message on main info display stating "Service Safety Restraint System". This is consistent with a message and service bulletin issued for 2021 Tahoes where there is an issue with the connector for the airbag under the seat.
Corrective Action:
Frequently getting warning message on main info display stating "Service Safety Restraint System". This is consistent with a message and service bulletin issued for 2021 Tahoes where there is an issue with the connector for the airbag under the seat.
Additional Notes:
Frequently getting warning message on main info display stating "Service Safety Restraint System". This is consistent with a message and service bulletin issued for 2021 Tahoes where there is an issue with the connector for the airbag under the seat.
Mfg Campaign: 11521810
Recall Date: May 13, 2023
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
Frequently getting warning message on main info display stating "Service Safety Restraint System". This is consistent with a message and service bulletin issued for 2021 Tahoes where there is an issue with the connector for the airbag under the seat.
Corrective Action:
Frequently getting warning message on main info display stating "Service Safety Restraint System". This is consistent with a message and service bulletin issued for 2021 Tahoes where there is an issue with the connector for the airbag under the seat.
Additional Notes:
Frequently getting warning message on main info display stating "Service Safety Restraint System". This is consistent with a message and service bulletin issued for 2021 Tahoes where there is an issue with the connector for the airbag under the seat.
Mfg Campaign: 11521810
Recall Date: May 13, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
OVERHEAD ROOF CONSOLE INOPERATIVE/SERVICE SAFETY/ RESTRAIN SYSTEM/ SUNROOF INOPERATIVE/ DOME LIGHTS INOPERATIVE/ DTCs B1A7A and U1121
Corrective Action:
OVERHEAD ROOF CONSOLE INOPERATIVE/SERVICE SAFETY/ RESTRAIN SYSTEM/ SUNROOF INOPERATIVE/ DOME LIGHTS INOPERATIVE/ DTCs B1A7A and U1121
Additional Notes:
OVERHEAD ROOF CONSOLE INOPERATIVE/SERVICE SAFETY/ RESTRAIN SYSTEM/ SUNROOF INOPERATIVE/ DOME LIGHTS INOPERATIVE/ DTCs B1A7A and U1121
Mfg Campaign: 11507123
Recall Date: Feb 13, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
OVERHEAD ROOF CONSOLE INOPERATIVE/SERVICE SAFETY/ RESTRAIN SYSTEM/ SUNROOF INOPERATIVE/ DOME LIGHTS INOPERATIVE/ DTCs B1A7A and U1121
Corrective Action:
OVERHEAD ROOF CONSOLE INOPERATIVE/SERVICE SAFETY/ RESTRAIN SYSTEM/ SUNROOF INOPERATIVE/ DOME LIGHTS INOPERATIVE/ DTCs B1A7A and U1121
Additional Notes:
OVERHEAD ROOF CONSOLE INOPERATIVE/SERVICE SAFETY/ RESTRAIN SYSTEM/ SUNROOF INOPERATIVE/ DOME LIGHTS INOPERATIVE/ DTCs B1A7A and U1121
Mfg Campaign: 11507123
Recall Date: Feb 13, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OVERHEAD ROOF CONSOLE INOPERATIVE/SERVICE SAFETY/ RESTRAIN SYSTEM/ SUNROOF INOPERATIVE/ DOME LIGHTS INOPERATIVE/ DTCs B1A7A and U1121
Corrective Action:
OVERHEAD ROOF CONSOLE INOPERATIVE/SERVICE SAFETY/ RESTRAIN SYSTEM/ SUNROOF INOPERATIVE/ DOME LIGHTS INOPERATIVE/ DTCs B1A7A and U1121
Additional Notes:
OVERHEAD ROOF CONSOLE INOPERATIVE/SERVICE SAFETY/ RESTRAIN SYSTEM/ SUNROOF INOPERATIVE/ DOME LIGHTS INOPERATIVE/ DTCs B1A7A and U1121
Mfg Campaign: 11507123
Recall Date: Feb 13, 2023
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