Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
Consumer Complaints
52 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While driving at approximately 25-30 MPH the steering system locked up for a 2-3 second period not allowing the driver to maintain the desired direction of vehicle movement. The first incident occurred while navigating a turn in the road, the second occurred while turning left at an intersection. The vehicle has since been parked waiting on the dealership to get the vehicle in for diagnostic check to see if the problem can be determined. The occurrences were approximately 1 week apart. The risk is losing control of the vehicle for a short period of time, putting occupants of said vehicle at risk of being in an accident and potentially injured as well as putting other drivers on the road at risk. Vehicle is scheduled to go to dealership on May 7, however dealership is unable to provide a time frame of when they will be able to examine the vehicle. There were no warning indicators on the dashboard prior to the incident occurring nor were there any after the incident occurred.
Corrective Action:
While driving at approximately 25-30 MPH the steering system locked up for a 2-3 second period not allowing the driver to maintain the desired direction of vehicle movement. The first incident occurred while navigating a turn in the road, the second occurred while turning left at an intersection. The vehicle has since been parked waiting on the dealership to get the vehicle in for diagnostic check to see if the problem can be determined. The occurrences were approximately 1 week apart. The risk is losing control of the vehicle for a short period of time, putting occupants of said vehicle at risk of being in an accident and potentially injured as well as putting other drivers on the road at risk. Vehicle is scheduled to go to dealership on May 7, however dealership is unable to provide a time frame of when they will be able to examine the vehicle. There were no warning indicators on the dashboard prior to the incident occurring nor were there any after the incident occurred.
Additional Notes:
While driving at approximately 25-30 MPH the steering system locked up for a 2-3 second period not allowing the driver to maintain the desired direction of vehicle movement. The first incident occurred while navigating a turn in the road, the second occurred while turning left at an intersection. The vehicle has since been parked waiting on the dealership to get the vehicle in for diagnostic check to see if the problem can be determined. The occurrences were approximately 1 week apart. The risk is losing control of the vehicle for a short period of time, putting occupants of said vehicle at risk of being in an accident and potentially injured as well as putting other drivers on the road at risk. Vehicle is scheduled to go to dealership on May 7, however dealership is unable to provide a time frame of when they will be able to examine the vehicle. There were no warning indicators on the dashboard prior to the incident occurring nor were there any after the incident occurred.
Mfg Campaign: 11656853
Recall Date: Apr 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was able to restart and was driven to the residence. The contact stated that the failure recurred while driving, and the steering wheel seized. The contact was able to veer over to the shoulder of the road. The vehicle failed to restart as intended and was towed to an unknown dealer, where it was diagnosed that the fuse box and the battery had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred immediately after the contact drove off the dealer's parking lot. Additionally, the contact noticed an abnormal metallic sound coming from under the hood. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 18,500.
Corrective Action:
The contact owns a 2024 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was able to restart and was driven to the residence. The contact stated that the failure recurred while driving, and the steering wheel seized. The contact was able to veer over to the shoulder of the road. The vehicle failed to restart as intended and was towed to an unknown dealer, where it was diagnosed that the fuse box and the battery had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred immediately after the contact drove off the dealer's parking lot. Additionally, the contact noticed an abnormal metallic sound coming from under the hood. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 18,500.
Additional Notes:
The contact owns a 2024 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was able to restart and was driven to the residence. The contact stated that the failure recurred while driving, and the steering wheel seized. The contact was able to veer over to the shoulder of the road. The vehicle failed to restart as intended and was towed to an unknown dealer, where it was diagnosed that the fuse box and the battery had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred immediately after the contact drove off the dealer's parking lot. Additionally, the contact noticed an abnormal metallic sound coming from under the hood. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 18,500.
Mfg Campaign: 11652122
Recall Date: Apr 1, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Brand new 2024 Z71 Tahoe at 11,000 miles had transmission failure due to the transmission valve body failing. No previous issues, has never driven long distance, has never towed anything. While in school drop off line was alerted and given an error message on screen stating “reduced acceleration, drive with caution” placing the vehicle in limp mode and check engine light came on.
Corrective Action:
Brand new 2024 Z71 Tahoe at 11,000 miles had transmission failure due to the transmission valve body failing. No previous issues, has never driven long distance, has never towed anything. While in school drop off line was alerted and given an error message on screen stating “reduced acceleration, drive with caution” placing the vehicle in limp mode and check engine light came on.
Additional Notes:
Brand new 2024 Z71 Tahoe at 11,000 miles had transmission failure due to the transmission valve body failing. No previous issues, has never driven long distance, has never towed anything. While in school drop off line was alerted and given an error message on screen stating “reduced acceleration, drive with caution” placing the vehicle in limp mode and check engine light came on.
Mfg Campaign: 11652145
Recall Date: Apr 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My family and I were returning from vacation from Florida to our home state, North Carolina, when our new Tahoe with 5700 miles started to act strangely. We hit bad traffic leaving Florida so there was plenty of stop and go type maneuvers. At one point, the vehicle turned itself off and put itself in neutral while we were thankfully going a slower speed due to traffic. I was able to get off the shoulder near the [XXX] and restart the car. It ran fine after restart until it started making a clanging type noise from the engine bay. We stopped again and checked temperatures and fluids and the clanging stopped. About 30 minutes later the clanging and a guttural noise began to occur from the engine bay and the transmission would not shift, keeping the vehicle at/around 4,000 RPM at 60mph. We were able to get the vehicle to a nearby rest stop. My wife, 3 children, and I were put in harm’s way due to GM’s faulty product and poor quality control. To have your vehicle shut itself off and/or not shift, especially on the interstate, is incredibly dangerous to the occupants of the vehicle as well as the motoring public. It is important to note that the vehicle never displayed any warning lights of any kind before, during, or after the incidents described. Almost two weeks later, Chevrolet (Cooper Chevrolet S.C.) has not even diagnosed the vehicle. They have told be that they will more than likely have to tear the motor apart to figure out the issue(s), confirming that the problem has been replicated by their technicians. The Tahoe is equipped with a 6.2l V8, a motor with well documented issues. The Tahoe is currently located at Cooper Chevrolet in Walterboro North Carolina. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My family and I were returning from vacation from Florida to our home state, North Carolina, when our new Tahoe with 5700 miles started to act strangely. We hit bad traffic leaving Florida so there was plenty of stop and go type maneuvers. At one point, the vehicle turned itself off and put itself in neutral while we were thankfully going a slower speed due to traffic. I was able to get off the shoulder near the [XXX] and restart the car. It ran fine after restart until it started making a clanging type noise from the engine bay. We stopped again and checked temperatures and fluids and the clanging stopped. About 30 minutes later the clanging and a guttural noise began to occur from the engine bay and the transmission would not shift, keeping the vehicle at/around 4,000 RPM at 60mph. We were able to get the vehicle to a nearby rest stop. My wife, 3 children, and I were put in harm’s way due to GM’s faulty product and poor quality control. To have your vehicle shut itself off and/or not shift, especially on the interstate, is incredibly dangerous to the occupants of the vehicle as well as the motoring public. It is important to note that the vehicle never displayed any warning lights of any kind before, during, or after the incidents described. Almost two weeks later, Chevrolet (Cooper Chevrolet S.C.) has not even diagnosed the vehicle. They have told be that they will more than likely have to tear the motor apart to figure out the issue(s), confirming that the problem has been replicated by their technicians. The Tahoe is equipped with a 6.2l V8, a motor with well documented issues. The Tahoe is currently located at Cooper Chevrolet in Walterboro North Carolina. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My family and I were returning from vacation from Florida to our home state, North Carolina, when our new Tahoe with 5700 miles started to act strangely. We hit bad traffic leaving Florida so there was plenty of stop and go type maneuvers. At one point, the vehicle turned itself off and put itself in neutral while we were thankfully going a slower speed due to traffic. I was able to get off the shoulder near the [XXX] and restart the car. It ran fine after restart until it started making a clanging type noise from the engine bay. We stopped again and checked temperatures and fluids and the clanging stopped. About 30 minutes later the clanging and a guttural noise began to occur from the engine bay and the transmission would not shift, keeping the vehicle at/around 4,000 RPM at 60mph. We were able to get the vehicle to a nearby rest stop. My wife, 3 children, and I were put in harm’s way due to GM’s faulty product and poor quality control. To have your vehicle shut itself off and/or not shift, especially on the interstate, is incredibly dangerous to the occupants of the vehicle as well as the motoring public. It is important to note that the vehicle never displayed any warning lights of any kind before, during, or after the incidents described. Almost two weeks later, Chevrolet (Cooper Chevrolet S.C.) has not even diagnosed the vehicle. They have told be that they will more than likely have to tear the motor apart to figure out the issue(s), confirming that the problem has been replicated by their technicians. The Tahoe is equipped with a 6.2l V8, a motor with well documented issues. The Tahoe is currently located at Cooper Chevrolet in Walterboro North Carolina. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11651202
Recall Date: Mar 27, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My family and I were returning from vacation from Florida to our home state, North Carolina, when our new Tahoe with 5700 miles started to act strangely. We hit bad traffic leaving Florida so there was plenty of stop and go type maneuvers. At one point, the vehicle turned itself off and put itself in neutral while we were thankfully going a slower speed due to traffic. I was able to get off the shoulder near the [XXX] and restart the car. It ran fine after restart until it started making a clanging type noise from the engine bay. We stopped again and checked temperatures and fluids and the clanging stopped. About 30 minutes later the clanging and a guttural noise began to occur from the engine bay and the transmission would not shift, keeping the vehicle at/around 4,000 RPM at 60mph. We were able to get the vehicle to a nearby rest stop. My wife, 3 children, and I were put in harm’s way due to GM’s faulty product and poor quality control. To have your vehicle shut itself off and/or not shift, especially on the interstate, is incredibly dangerous to the occupants of the vehicle as well as the motoring public. It is important to note that the vehicle never displayed any warning lights of any kind before, during, or after the incidents described. Almost two weeks later, Chevrolet (Cooper Chevrolet S.C.) has not even diagnosed the vehicle. They have told be that they will more than likely have to tear the motor apart to figure out the issue(s), confirming that the problem has been replicated by their technicians. The Tahoe is equipped with a 6.2l V8, a motor with well documented issues. The Tahoe is currently located at Cooper Chevrolet in Walterboro North Carolina. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My family and I were returning from vacation from Florida to our home state, North Carolina, when our new Tahoe with 5700 miles started to act strangely. We hit bad traffic leaving Florida so there was plenty of stop and go type maneuvers. At one point, the vehicle turned itself off and put itself in neutral while we were thankfully going a slower speed due to traffic. I was able to get off the shoulder near the [XXX] and restart the car. It ran fine after restart until it started making a clanging type noise from the engine bay. We stopped again and checked temperatures and fluids and the clanging stopped. About 30 minutes later the clanging and a guttural noise began to occur from the engine bay and the transmission would not shift, keeping the vehicle at/around 4,000 RPM at 60mph. We were able to get the vehicle to a nearby rest stop. My wife, 3 children, and I were put in harm’s way due to GM’s faulty product and poor quality control. To have your vehicle shut itself off and/or not shift, especially on the interstate, is incredibly dangerous to the occupants of the vehicle as well as the motoring public. It is important to note that the vehicle never displayed any warning lights of any kind before, during, or after the incidents described. Almost two weeks later, Chevrolet (Cooper Chevrolet S.C.) has not even diagnosed the vehicle. They have told be that they will more than likely have to tear the motor apart to figure out the issue(s), confirming that the problem has been replicated by their technicians. The Tahoe is equipped with a 6.2l V8, a motor with well documented issues. The Tahoe is currently located at Cooper Chevrolet in Walterboro North Carolina. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My family and I were returning from vacation from Florida to our home state, North Carolina, when our new Tahoe with 5700 miles started to act strangely. We hit bad traffic leaving Florida so there was plenty of stop and go type maneuvers. At one point, the vehicle turned itself off and put itself in neutral while we were thankfully going a slower speed due to traffic. I was able to get off the shoulder near the [XXX] and restart the car. It ran fine after restart until it started making a clanging type noise from the engine bay. We stopped again and checked temperatures and fluids and the clanging stopped. About 30 minutes later the clanging and a guttural noise began to occur from the engine bay and the transmission would not shift, keeping the vehicle at/around 4,000 RPM at 60mph. We were able to get the vehicle to a nearby rest stop. My wife, 3 children, and I were put in harm’s way due to GM’s faulty product and poor quality control. To have your vehicle shut itself off and/or not shift, especially on the interstate, is incredibly dangerous to the occupants of the vehicle as well as the motoring public. It is important to note that the vehicle never displayed any warning lights of any kind before, during, or after the incidents described. Almost two weeks later, Chevrolet (Cooper Chevrolet S.C.) has not even diagnosed the vehicle. They have told be that they will more than likely have to tear the motor apart to figure out the issue(s), confirming that the problem has been replicated by their technicians. The Tahoe is equipped with a 6.2l V8, a motor with well documented issues. The Tahoe is currently located at Cooper Chevrolet in Walterboro North Carolina. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11651202
Recall Date: Mar 27, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My family and I were returning from vacation from Florida to our home state, North Carolina, when our new Tahoe with 5700 miles started to act strangely. We hit bad traffic leaving Florida so there was plenty of stop and go type maneuvers. At one point, the vehicle turned itself off and put itself in neutral while we were thankfully going a slower speed due to traffic. I was able to get off the shoulder near the [XXX] and restart the car. It ran fine after restart until it started making a clanging type noise from the engine bay. We stopped again and checked temperatures and fluids and the clanging stopped. About 30 minutes later the clanging and a guttural noise began to occur from the engine bay and the transmission would not shift, keeping the vehicle at/around 4,000 RPM at 60mph. We were able to get the vehicle to a nearby rest stop. My wife, 3 children, and I were put in harm’s way due to GM’s faulty product and poor quality control. To have your vehicle shut itself off and/or not shift, especially on the interstate, is incredibly dangerous to the occupants of the vehicle as well as the motoring public. It is important to note that the vehicle never displayed any warning lights of any kind before, during, or after the incidents described. Almost two weeks later, Chevrolet (Cooper Chevrolet S.C.) has not even diagnosed the vehicle. They have told be that they will more than likely have to tear the motor apart to figure out the issue(s), confirming that the problem has been replicated by their technicians. The Tahoe is equipped with a 6.2l V8, a motor with well documented issues. The Tahoe is currently located at Cooper Chevrolet in Walterboro North Carolina. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My family and I were returning from vacation from Florida to our home state, North Carolina, when our new Tahoe with 5700 miles started to act strangely. We hit bad traffic leaving Florida so there was plenty of stop and go type maneuvers. At one point, the vehicle turned itself off and put itself in neutral while we were thankfully going a slower speed due to traffic. I was able to get off the shoulder near the [XXX] and restart the car. It ran fine after restart until it started making a clanging type noise from the engine bay. We stopped again and checked temperatures and fluids and the clanging stopped. About 30 minutes later the clanging and a guttural noise began to occur from the engine bay and the transmission would not shift, keeping the vehicle at/around 4,000 RPM at 60mph. We were able to get the vehicle to a nearby rest stop. My wife, 3 children, and I were put in harm’s way due to GM’s faulty product and poor quality control. To have your vehicle shut itself off and/or not shift, especially on the interstate, is incredibly dangerous to the occupants of the vehicle as well as the motoring public. It is important to note that the vehicle never displayed any warning lights of any kind before, during, or after the incidents described. Almost two weeks later, Chevrolet (Cooper Chevrolet S.C.) has not even diagnosed the vehicle. They have told be that they will more than likely have to tear the motor apart to figure out the issue(s), confirming that the problem has been replicated by their technicians. The Tahoe is equipped with a 6.2l V8, a motor with well documented issues. The Tahoe is currently located at Cooper Chevrolet in Walterboro North Carolina. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My family and I were returning from vacation from Florida to our home state, North Carolina, when our new Tahoe with 5700 miles started to act strangely. We hit bad traffic leaving Florida so there was plenty of stop and go type maneuvers. At one point, the vehicle turned itself off and put itself in neutral while we were thankfully going a slower speed due to traffic. I was able to get off the shoulder near the [XXX] and restart the car. It ran fine after restart until it started making a clanging type noise from the engine bay. We stopped again and checked temperatures and fluids and the clanging stopped. About 30 minutes later the clanging and a guttural noise began to occur from the engine bay and the transmission would not shift, keeping the vehicle at/around 4,000 RPM at 60mph. We were able to get the vehicle to a nearby rest stop. My wife, 3 children, and I were put in harm’s way due to GM’s faulty product and poor quality control. To have your vehicle shut itself off and/or not shift, especially on the interstate, is incredibly dangerous to the occupants of the vehicle as well as the motoring public. It is important to note that the vehicle never displayed any warning lights of any kind before, during, or after the incidents described. Almost two weeks later, Chevrolet (Cooper Chevrolet S.C.) has not even diagnosed the vehicle. They have told be that they will more than likely have to tear the motor apart to figure out the issue(s), confirming that the problem has been replicated by their technicians. The Tahoe is equipped with a 6.2l V8, a motor with well documented issues. The Tahoe is currently located at Cooper Chevrolet in Walterboro North Carolina. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11651202
Recall Date: Mar 27, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On one morning w/20 something temperature, Tahoe started and immediately shut down. When restarted, multiple malfunction lights were lit: engine, ABS/brake, steering column, traction control, etc. Reached Onstar for advice to see if Tahoe was drive-able, but only got confirmation of system malfunctions and offered roadside assistance but declined since at home and would call back if needed. About an hour later and several restarts, all malfunction lights finally cleared except engine light, which stayed on for another day or so. Tahoe drove okay during engine light on.
Corrective Action:
On one morning w/20 something temperature, Tahoe started and immediately shut down. When restarted, multiple malfunction lights were lit: engine, ABS/brake, steering column, traction control, etc. Reached Onstar for advice to see if Tahoe was drive-able, but only got confirmation of system malfunctions and offered roadside assistance but declined since at home and would call back if needed. About an hour later and several restarts, all malfunction lights finally cleared except engine light, which stayed on for another day or so. Tahoe drove okay during engine light on.
Additional Notes:
On one morning w/20 something temperature, Tahoe started and immediately shut down. When restarted, multiple malfunction lights were lit: engine, ABS/brake, steering column, traction control, etc. Reached Onstar for advice to see if Tahoe was drive-able, but only got confirmation of system malfunctions and offered roadside assistance but declined since at home and would call back if needed. About an hour later and several restarts, all malfunction lights finally cleared except engine light, which stayed on for another day or so. Tahoe drove okay during engine light on.
Mfg Campaign: 11650770
Recall Date: Mar 26, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On one morning w/20 something temperature, Tahoe started and immediately shut down. When restarted, multiple malfunction lights were lit: engine, ABS/brake, steering column, traction control, etc. Reached Onstar for advice to see if Tahoe was drive-able, but only got confirmation of system malfunctions and offered roadside assistance but declined since at home and would call back if needed. About an hour later and several restarts, all malfunction lights finally cleared except engine light, which stayed on for another day or so. Tahoe drove okay during engine light on.
Corrective Action:
On one morning w/20 something temperature, Tahoe started and immediately shut down. When restarted, multiple malfunction lights were lit: engine, ABS/brake, steering column, traction control, etc. Reached Onstar for advice to see if Tahoe was drive-able, but only got confirmation of system malfunctions and offered roadside assistance but declined since at home and would call back if needed. About an hour later and several restarts, all malfunction lights finally cleared except engine light, which stayed on for another day or so. Tahoe drove okay during engine light on.
Additional Notes:
On one morning w/20 something temperature, Tahoe started and immediately shut down. When restarted, multiple malfunction lights were lit: engine, ABS/brake, steering column, traction control, etc. Reached Onstar for advice to see if Tahoe was drive-able, but only got confirmation of system malfunctions and offered roadside assistance but declined since at home and would call back if needed. About an hour later and several restarts, all malfunction lights finally cleared except engine light, which stayed on for another day or so. Tahoe drove okay during engine light on.
Mfg Campaign: 11650770
Recall Date: Mar 26, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On one morning w/20 something temperature, Tahoe started and immediately shut down. When restarted, multiple malfunction lights were lit: engine, ABS/brake, steering column, traction control, etc. Reached Onstar for advice to see if Tahoe was drive-able, but only got confirmation of system malfunctions and offered roadside assistance but declined since at home and would call back if needed. About an hour later and several restarts, all malfunction lights finally cleared except engine light, which stayed on for another day or so. Tahoe drove okay during engine light on.
Corrective Action:
On one morning w/20 something temperature, Tahoe started and immediately shut down. When restarted, multiple malfunction lights were lit: engine, ABS/brake, steering column, traction control, etc. Reached Onstar for advice to see if Tahoe was drive-able, but only got confirmation of system malfunctions and offered roadside assistance but declined since at home and would call back if needed. About an hour later and several restarts, all malfunction lights finally cleared except engine light, which stayed on for another day or so. Tahoe drove okay during engine light on.
Additional Notes:
On one morning w/20 something temperature, Tahoe started and immediately shut down. When restarted, multiple malfunction lights were lit: engine, ABS/brake, steering column, traction control, etc. Reached Onstar for advice to see if Tahoe was drive-able, but only got confirmation of system malfunctions and offered roadside assistance but declined since at home and would call back if needed. About an hour later and several restarts, all malfunction lights finally cleared except engine light, which stayed on for another day or so. Tahoe drove okay during engine light on.
Mfg Campaign: 11650770
Recall Date: Mar 26, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I was in a rollover crash on 3/9/25. I hit the guardrail head on, then completely rolled the vehicle multiple times. The driver/steering wheel airbag did NOT deploy. Curtain airbags, and the airbag from the seat deployed but the steering wheel did NOT. My head hit the steering wheel as a result with injuries to my face. The airbag malfunction was confirmed by a mechanic.
Corrective Action:
I was in a rollover crash on 3/9/25. I hit the guardrail head on, then completely rolled the vehicle multiple times. The driver/steering wheel airbag did NOT deploy. Curtain airbags, and the airbag from the seat deployed but the steering wheel did NOT. My head hit the steering wheel as a result with injuries to my face. The airbag malfunction was confirmed by a mechanic.
Additional Notes:
I was in a rollover crash on 3/9/25. I hit the guardrail head on, then completely rolled the vehicle multiple times. The driver/steering wheel airbag did NOT deploy. Curtain airbags, and the airbag from the seat deployed but the steering wheel did NOT. My head hit the steering wheel as a result with injuries to my face. The airbag malfunction was confirmed by a mechanic.
Mfg Campaign: 11649239
Recall Date: Mar 19, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
vehicle has been doing this since February 2024 but dealer would state the recall would fix the issue. February 18 2025 vehicle claimed to have a dead battery. Took to dealer once it was jumped they kept till February 28,2025 when I picked up vehicle less than 5 mile down the road vehicle shut off and luckily I was at a red light and the vehicle behind was not following close. The vehicle had just left dealership. Once i was able to get the vehicle back on it stated I needed to service the transmission. Took vehicle back to dealership and then they kept it to check. March 4,2025 I was told to pick up vehicle I did and it seemed well drove 6 miles to destination. Parked it and went inside came back out an hour later and vehicle was dead again. Had to call tow truck to pick me up and they left vehicle at dealer and it has been there since and they are stating it is in line.
Corrective Action:
vehicle has been doing this since February 2024 but dealer would state the recall would fix the issue. February 18 2025 vehicle claimed to have a dead battery. Took to dealer once it was jumped they kept till February 28,2025 when I picked up vehicle less than 5 mile down the road vehicle shut off and luckily I was at a red light and the vehicle behind was not following close. The vehicle had just left dealership. Once i was able to get the vehicle back on it stated I needed to service the transmission. Took vehicle back to dealership and then they kept it to check. March 4,2025 I was told to pick up vehicle I did and it seemed well drove 6 miles to destination. Parked it and went inside came back out an hour later and vehicle was dead again. Had to call tow truck to pick me up and they left vehicle at dealer and it has been there since and they are stating it is in line.
Additional Notes:
vehicle has been doing this since February 2024 but dealer would state the recall would fix the issue. February 18 2025 vehicle claimed to have a dead battery. Took to dealer once it was jumped they kept till February 28,2025 when I picked up vehicle less than 5 mile down the road vehicle shut off and luckily I was at a red light and the vehicle behind was not following close. The vehicle had just left dealership. Once i was able to get the vehicle back on it stated I needed to service the transmission. Took vehicle back to dealership and then they kept it to check. March 4,2025 I was told to pick up vehicle I did and it seemed well drove 6 miles to destination. Parked it and went inside came back out an hour later and vehicle was dead again. Had to call tow truck to pick me up and they left vehicle at dealer and it has been there since and they are stating it is in line.
Mfg Campaign: 11648085
Recall Date: Mar 13, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving on the interstate, when the vehicle went into neutral and I could not put it in the drive. I coasted over to the side of the road and then could not get the car out of park at that point. It was towed to the dealership, and I have been told that it has engine failure and needs a new engine.
Corrective Action:
I was driving on the interstate, when the vehicle went into neutral and I could not put it in the drive. I coasted over to the side of the road and then could not get the car out of park at that point. It was towed to the dealership, and I have been told that it has engine failure and needs a new engine.
Additional Notes:
I was driving on the interstate, when the vehicle went into neutral and I could not put it in the drive. I coasted over to the side of the road and then could not get the car out of park at that point. It was towed to the dealership, and I have been told that it has engine failure and needs a new engine.
Mfg Campaign: 11644885
Recall Date: Feb 25, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Key fob does not work even when inside vehicle or either cup holders. I was able to use auto start a few times but having both keys inside or using one or the other spare or primary causes the no key fob message. The only thing that has worked has been to open hood, disconnect primary battery terminal and wait ten minutes. Afterwards, everything seems to be working. I refuse to believe that a brand new vehicle has to be operated in such a manner. I’m a nurse who works 15 hours a day and all I wanted was to go home to my family but now I’m stuck at work waiting for my husband to come disconnect my tahoes battery for ten mins before it hopefully works again.
Corrective Action:
Key fob does not work even when inside vehicle or either cup holders. I was able to use auto start a few times but having both keys inside or using one or the other spare or primary causes the no key fob message. The only thing that has worked has been to open hood, disconnect primary battery terminal and wait ten minutes. Afterwards, everything seems to be working. I refuse to believe that a brand new vehicle has to be operated in such a manner. I’m a nurse who works 15 hours a day and all I wanted was to go home to my family but now I’m stuck at work waiting for my husband to come disconnect my tahoes battery for ten mins before it hopefully works again.
Additional Notes:
Key fob does not work even when inside vehicle or either cup holders. I was able to use auto start a few times but having both keys inside or using one or the other spare or primary causes the no key fob message. The only thing that has worked has been to open hood, disconnect primary battery terminal and wait ten minutes. Afterwards, everything seems to be working. I refuse to believe that a brand new vehicle has to be operated in such a manner. I’m a nurse who works 15 hours a day and all I wanted was to go home to my family but now I’m stuck at work waiting for my husband to come disconnect my tahoes battery for ten mins before it hopefully works again.
Mfg Campaign: 11642968
Recall Date: Feb 16, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
7 weeks after purchase of my new 2024 Tahoe the check engine light came on, showing safety restraint system compromised and then I lost all sound and entertainment features. 4 months later and my car is still sitting in parts at the dealership because wiring harness is on back order.
Corrective Action:
7 weeks after purchase of my new 2024 Tahoe the check engine light came on, showing safety restraint system compromised and then I lost all sound and entertainment features. 4 months later and my car is still sitting in parts at the dealership because wiring harness is on back order.
Additional Notes:
7 weeks after purchase of my new 2024 Tahoe the check engine light came on, showing safety restraint system compromised and then I lost all sound and entertainment features. 4 months later and my car is still sitting in parts at the dealership because wiring harness is on back order.
Mfg Campaign: 11641073
Recall Date: Feb 6, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
7 weeks after purchase of my new 2024 Tahoe the check engine light came on, showing safety restraint system compromised and then I lost all sound and entertainment features. 4 months later and my car is still sitting in parts at the dealership because wiring harness is on back order.
Corrective Action:
7 weeks after purchase of my new 2024 Tahoe the check engine light came on, showing safety restraint system compromised and then I lost all sound and entertainment features. 4 months later and my car is still sitting in parts at the dealership because wiring harness is on back order.
Additional Notes:
7 weeks after purchase of my new 2024 Tahoe the check engine light came on, showing safety restraint system compromised and then I lost all sound and entertainment features. 4 months later and my car is still sitting in parts at the dealership because wiring harness is on back order.
Mfg Campaign: 11641073
Recall Date: Feb 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
[XXX], my Chevy Tahoe engine sized up with a warning light no oil pressure and the engine turned off. I was left stranded on [XXX] with no cell phone service and no OnStar. Good thing I had my SXS. I was able to travel to work at the mine site where I work and was able to get cellphone service. I called my wife and she contacted the dealership and they sent out a tow truck from Richfield, Utah. The dealership said that I will have to pay the tow bill that’s is around $900.00 dollars. And my wife asked about a loaned vehicle and the dealership said that they don’t have any loaners. The dealership called me about three days later and said that the engine had spun three connecting rods. The dealership said it would be two months before they could get a new engine and in the meantime I’m still making payments and I bought the truck for work and I’m left using my wife’s car. When I started doing research I was amazed that Chevrolet has known about this issue with their engines and have not issued a recall. This problem has been going unresolved since 2005 and they just keep selling engines knowing that they will fail. My truck has 17,000 miles on it. The warranty is up at 36,000 miles, so the engine is covered under warranty. But l am left a foot and at their mercy. Very frustrating! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX], my Chevy Tahoe engine sized up with a warning light no oil pressure and the engine turned off. I was left stranded on [XXX] with no cell phone service and no OnStar. Good thing I had my SXS. I was able to travel to work at the mine site where I work and was able to get cellphone service. I called my wife and she contacted the dealership and they sent out a tow truck from Richfield, Utah. The dealership said that I will have to pay the tow bill that’s is around $900.00 dollars. And my wife asked about a loaned vehicle and the dealership said that they don’t have any loaners. The dealership called me about three days later and said that the engine had spun three connecting rods. The dealership said it would be two months before they could get a new engine and in the meantime I’m still making payments and I bought the truck for work and I’m left using my wife’s car. When I started doing research I was amazed that Chevrolet has known about this issue with their engines and have not issued a recall. This problem has been going unresolved since 2005 and they just keep selling engines knowing that they will fail. My truck has 17,000 miles on it. The warranty is up at 36,000 miles, so the engine is covered under warranty. But l am left a foot and at their mercy. Very frustrating! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX], my Chevy Tahoe engine sized up with a warning light no oil pressure and the engine turned off. I was left stranded on [XXX] with no cell phone service and no OnStar. Good thing I had my SXS. I was able to travel to work at the mine site where I work and was able to get cellphone service. I called my wife and she contacted the dealership and they sent out a tow truck from Richfield, Utah. The dealership said that I will have to pay the tow bill that’s is around $900.00 dollars. And my wife asked about a loaned vehicle and the dealership said that they don’t have any loaners. The dealership called me about three days later and said that the engine had spun three connecting rods. The dealership said it would be two months before they could get a new engine and in the meantime I’m still making payments and I bought the truck for work and I’m left using my wife’s car. When I started doing research I was amazed that Chevrolet has known about this issue with their engines and have not issued a recall. This problem has been going unresolved since 2005 and they just keep selling engines knowing that they will fail. My truck has 17,000 miles on it. The warranty is up at 36,000 miles, so the engine is covered under warranty. But l am left a foot and at their mercy. Very frustrating! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11639311
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car lost its brakes on [XXX] last December, putting my life and my husband's life in the vehicle at great risk, at that time the vehicle was only 9 months old, after the event the car was taken to the Chevrolet Bay Dealer in Estero, FL, where I bought it with zero miles just a few months ago, it was taken to the dealer to solve the brake problem and the service that corresponded to it, oil change and maintenance by miles, the brake problem was reflected in the Chevrolet application, the dealer offered a supposed repair to the car (December 12, 2024, to December 14, 2024) I have documents that prove that the dealer assured us that the problem had been resolved, that the supposed service was given, but last Thursday, [XXX], just one month after the first accident, the car lost its brakes again on [XXX] at the exit [XXX], causing me to have to drive without brakes, run red lights due to the impossibility of stopping the vehicle, putting my life at risk for the second time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My car lost its brakes on [XXX] last December, putting my life and my husband's life in the vehicle at great risk, at that time the vehicle was only 9 months old, after the event the car was taken to the Chevrolet Bay Dealer in Estero, FL, where I bought it with zero miles just a few months ago, it was taken to the dealer to solve the brake problem and the service that corresponded to it, oil change and maintenance by miles, the brake problem was reflected in the Chevrolet application, the dealer offered a supposed repair to the car (December 12, 2024, to December 14, 2024) I have documents that prove that the dealer assured us that the problem had been resolved, that the supposed service was given, but last Thursday, [XXX], just one month after the first accident, the car lost its brakes again on [XXX] at the exit [XXX], causing me to have to drive without brakes, run red lights due to the impossibility of stopping the vehicle, putting my life at risk for the second time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My car lost its brakes on [XXX] last December, putting my life and my husband's life in the vehicle at great risk, at that time the vehicle was only 9 months old, after the event the car was taken to the Chevrolet Bay Dealer in Estero, FL, where I bought it with zero miles just a few months ago, it was taken to the dealer to solve the brake problem and the service that corresponded to it, oil change and maintenance by miles, the brake problem was reflected in the Chevrolet application, the dealer offered a supposed repair to the car (December 12, 2024, to December 14, 2024) I have documents that prove that the dealer assured us that the problem had been resolved, that the supposed service was given, but last Thursday, [XXX], just one month after the first accident, the car lost its brakes again on [XXX] at the exit [XXX], causing me to have to drive without brakes, run red lights due to the impossibility of stopping the vehicle, putting my life at risk for the second time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11638679
Recall Date: Jan 26, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My car lost its brakes on [XXX] last December, putting my life and my husband's life in the vehicle at great risk, at that time the vehicle was only 9 months old, after the event the car was taken to the Chevrolet Bay Dealer in Estero, FL, where I bought it with zero miles just a few months ago, it was taken to the dealer to solve the brake problem and the service that corresponded to it, oil change and maintenance by miles, the brake problem was reflected in the Chevrolet application, the dealer offered a supposed repair to the car (December 12, 2024, to December 14, 2024) I have documents that prove that the dealer assured us that the problem had been resolved, that the supposed service was given, but last Thursday, [XXX], just one month after the first accident, the car lost its brakes again on [XXX] at the exit [XXX], causing me to have to drive without brakes, run red lights due to the impossibility of stopping the vehicle, putting my life at risk for the second time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My car lost its brakes on [XXX] last December, putting my life and my husband's life in the vehicle at great risk, at that time the vehicle was only 9 months old, after the event the car was taken to the Chevrolet Bay Dealer in Estero, FL, where I bought it with zero miles just a few months ago, it was taken to the dealer to solve the brake problem and the service that corresponded to it, oil change and maintenance by miles, the brake problem was reflected in the Chevrolet application, the dealer offered a supposed repair to the car (December 12, 2024, to December 14, 2024) I have documents that prove that the dealer assured us that the problem had been resolved, that the supposed service was given, but last Thursday, [XXX], just one month after the first accident, the car lost its brakes again on [XXX] at the exit [XXX], causing me to have to drive without brakes, run red lights due to the impossibility of stopping the vehicle, putting my life at risk for the second time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My car lost its brakes on [XXX] last December, putting my life and my husband's life in the vehicle at great risk, at that time the vehicle was only 9 months old, after the event the car was taken to the Chevrolet Bay Dealer in Estero, FL, where I bought it with zero miles just a few months ago, it was taken to the dealer to solve the brake problem and the service that corresponded to it, oil change and maintenance by miles, the brake problem was reflected in the Chevrolet application, the dealer offered a supposed repair to the car (December 12, 2024, to December 14, 2024) I have documents that prove that the dealer assured us that the problem had been resolved, that the supposed service was given, but last Thursday, [XXX], just one month after the first accident, the car lost its brakes again on [XXX] at the exit [XXX], causing me to have to drive without brakes, run red lights due to the impossibility of stopping the vehicle, putting my life at risk for the second time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11638679
Recall Date: Jan 26, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel System Control Module went out abruptly and without warning resulting in the vehicle and occupant being stranded on highway. This was a brand new vehicle with only 320 miles on the odometer, and happened after only 6 days of ownership. The dangerous nature of above situation is self evident. Unexpected loss of power while in traffic is dangerous. Dealership replaced the module and confirmed it was the cause of the breakdown. No warning, no change in audible sound, or anything else prior to vehicle shutting down suddenly. The selling dealership replaced the module and confirmed
Corrective Action:
Fuel System Control Module went out abruptly and without warning resulting in the vehicle and occupant being stranded on highway. This was a brand new vehicle with only 320 miles on the odometer, and happened after only 6 days of ownership. The dangerous nature of above situation is self evident. Unexpected loss of power while in traffic is dangerous. Dealership replaced the module and confirmed it was the cause of the breakdown. No warning, no change in audible sound, or anything else prior to vehicle shutting down suddenly. The selling dealership replaced the module and confirmed
Additional Notes:
Fuel System Control Module went out abruptly and without warning resulting in the vehicle and occupant being stranded on highway. This was a brand new vehicle with only 320 miles on the odometer, and happened after only 6 days of ownership. The dangerous nature of above situation is self evident. Unexpected loss of power while in traffic is dangerous. Dealership replaced the module and confirmed it was the cause of the breakdown. No warning, no change in audible sound, or anything else prior to vehicle shutting down suddenly. The selling dealership replaced the module and confirmed
Mfg Campaign: 11637258
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2024 Chevrolet Tahoe. The contact stated while driving on the highway at 65 MPH, the steering wheel jerked to the left and to the right. No warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that some unstated bolts had sheared off and an alignment was needed. The contact stated that the rear anchor arm was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.
Corrective Action:
The contact owns a 2024 Chevrolet Tahoe. The contact stated while driving on the highway at 65 MPH, the steering wheel jerked to the left and to the right. No warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that some unstated bolts had sheared off and an alignment was needed. The contact stated that the rear anchor arm was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.
Additional Notes:
The contact owns a 2024 Chevrolet Tahoe. The contact stated while driving on the highway at 65 MPH, the steering wheel jerked to the left and to the right. No warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that some unstated bolts had sheared off and an alignment was needed. The contact stated that the rear anchor arm was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.
Mfg Campaign: 11636056
Recall Date: Jan 15, 2025
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Valencia, CA • 36 yrs
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