Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A212335470
Recall Date: Jun 10, 2021
Consumer Complaints
107 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2022 Chevrolet Trailblazer. The contact stated while driving 20 MPH and attempting to stop the vehicle, the brake pedal was depressed to the floorboard and the vehicle failed to come to a complete stop. After the failure, the "Service ESC" and "Service Power Steering" messages were displayed. The contact stated that months later, upon starting the vehicle, the "Shift to Park" message was displayed and the vehicle failed to recognize that the shifter was still in park(P). The check engine and ABS warning lights were illuminated. The vehicle was taken to the dealer, who determined that the braking system needed to be updated and that the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 15,000.
Corrective Action:
The contact owns a 2022 Chevrolet Trailblazer. The contact stated while driving 20 MPH and attempting to stop the vehicle, the brake pedal was depressed to the floorboard and the vehicle failed to come to a complete stop. After the failure, the "Service ESC" and "Service Power Steering" messages were displayed. The contact stated that months later, upon starting the vehicle, the "Shift to Park" message was displayed and the vehicle failed to recognize that the shifter was still in park(P). The check engine and ABS warning lights were illuminated. The vehicle was taken to the dealer, who determined that the braking system needed to be updated and that the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 15,000.
Additional Notes:
The contact owns a 2022 Chevrolet Trailblazer. The contact stated while driving 20 MPH and attempting to stop the vehicle, the brake pedal was depressed to the floorboard and the vehicle failed to come to a complete stop. After the failure, the "Service ESC" and "Service Power Steering" messages were displayed. The contact stated that months later, upon starting the vehicle, the "Shift to Park" message was displayed and the vehicle failed to recognize that the shifter was still in park(P). The check engine and ABS warning lights were illuminated. The vehicle was taken to the dealer, who determined that the braking system needed to be updated and that the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 15,000.
Mfg Campaign: 11555103
Recall Date: Nov 14, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Chevrolet Trailblazer. The contact stated while driving 20 MPH and attempting to stop the vehicle, the brake pedal was depressed to the floorboard and the vehicle failed to come to a complete stop. After the failure, the "Service ESC" and "Service Power Steering" messages were displayed. The contact stated that months later, upon starting the vehicle, the "Shift to Park" message was displayed and the vehicle failed to recognize that the shifter was still in park(P). The check engine and ABS warning lights were illuminated. The vehicle was taken to the dealer, who determined that the braking system needed to be updated and that the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 15,000.
Corrective Action:
The contact owns a 2022 Chevrolet Trailblazer. The contact stated while driving 20 MPH and attempting to stop the vehicle, the brake pedal was depressed to the floorboard and the vehicle failed to come to a complete stop. After the failure, the "Service ESC" and "Service Power Steering" messages were displayed. The contact stated that months later, upon starting the vehicle, the "Shift to Park" message was displayed and the vehicle failed to recognize that the shifter was still in park(P). The check engine and ABS warning lights were illuminated. The vehicle was taken to the dealer, who determined that the braking system needed to be updated and that the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 15,000.
Additional Notes:
The contact owns a 2022 Chevrolet Trailblazer. The contact stated while driving 20 MPH and attempting to stop the vehicle, the brake pedal was depressed to the floorboard and the vehicle failed to come to a complete stop. After the failure, the "Service ESC" and "Service Power Steering" messages were displayed. The contact stated that months later, upon starting the vehicle, the "Shift to Park" message was displayed and the vehicle failed to recognize that the shifter was still in park(P). The check engine and ABS warning lights were illuminated. The vehicle was taken to the dealer, who determined that the braking system needed to be updated and that the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 15,000.
Mfg Campaign: 11555103
Recall Date: Nov 14, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Chevrolet Trailblazer. The contact stated while driving 20 MPH and attempting to stop the vehicle, the brake pedal was depressed to the floorboard and the vehicle failed to come to a complete stop. After the failure, the "Service ESC" and "Service Power Steering" messages were displayed. The contact stated that months later, upon starting the vehicle, the "Shift to Park" message was displayed and the vehicle failed to recognize that the shifter was still in park(P). The check engine and ABS warning lights were illuminated. The vehicle was taken to the dealer, who determined that the braking system needed to be updated and that the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 15,000.
Corrective Action:
The contact owns a 2022 Chevrolet Trailblazer. The contact stated while driving 20 MPH and attempting to stop the vehicle, the brake pedal was depressed to the floorboard and the vehicle failed to come to a complete stop. After the failure, the "Service ESC" and "Service Power Steering" messages were displayed. The contact stated that months later, upon starting the vehicle, the "Shift to Park" message was displayed and the vehicle failed to recognize that the shifter was still in park(P). The check engine and ABS warning lights were illuminated. The vehicle was taken to the dealer, who determined that the braking system needed to be updated and that the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 15,000.
Additional Notes:
The contact owns a 2022 Chevrolet Trailblazer. The contact stated while driving 20 MPH and attempting to stop the vehicle, the brake pedal was depressed to the floorboard and the vehicle failed to come to a complete stop. After the failure, the "Service ESC" and "Service Power Steering" messages were displayed. The contact stated that months later, upon starting the vehicle, the "Shift to Park" message was displayed and the vehicle failed to recognize that the shifter was still in park(P). The check engine and ABS warning lights were illuminated. The vehicle was taken to the dealer, who determined that the braking system needed to be updated and that the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 15,000.
Mfg Campaign: 11555103
Recall Date: Nov 14, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
“shift to park” on my dash screen preventing me from locking my car and the accessories all remain on. I have to disconnect my battery otherwise my car dies if it remains on. I reconnect the battery regardless of how long it has been disconnected and the same shift to park issue reappears this first happened 10/24/23 and again today 10/26/23
Corrective Action:
“shift to park” on my dash screen preventing me from locking my car and the accessories all remain on. I have to disconnect my battery otherwise my car dies if it remains on. I reconnect the battery regardless of how long it has been disconnected and the same shift to park issue reappears this first happened 10/24/23 and again today 10/26/23
Additional Notes:
“shift to park” on my dash screen preventing me from locking my car and the accessories all remain on. I have to disconnect my battery otherwise my car dies if it remains on. I reconnect the battery regardless of how long it has been disconnected and the same shift to park issue reappears this first happened 10/24/23 and again today 10/26/23
Mfg Campaign: 11551977
Recall Date: Oct 26, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unable to remove key from ignition on numerous occasions. This gives a person an opportunity to steal to vehicle or even a child and get in the car and put in gear. Thus happens with both keys. When unable to remove the doors will not lock. My mechanic can not find a fix.
Corrective Action:
Unable to remove key from ignition on numerous occasions. This gives a person an opportunity to steal to vehicle or even a child and get in the car and put in gear. Thus happens with both keys. When unable to remove the doors will not lock. My mechanic can not find a fix.
Additional Notes:
Unable to remove key from ignition on numerous occasions. This gives a person an opportunity to steal to vehicle or even a child and get in the car and put in gear. Thus happens with both keys. When unable to remove the doors will not lock. My mechanic can not find a fix.
Mfg Campaign: 11547445
Recall Date: Sep 30, 2023
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The brakes I’ve had issues with them making noises since I purchased my car. The rubber around the wheel wells about 6 months after I purchased my car and the shift to park just started this month September 2023. I feel my car is a piece of crap that’s falling apart.
Corrective Action:
The brakes I’ve had issues with them making noises since I purchased my car. The rubber around the wheel wells about 6 months after I purchased my car and the shift to park just started this month September 2023. I feel my car is a piece of crap that’s falling apart.
Additional Notes:
The brakes I’ve had issues with them making noises since I purchased my car. The rubber around the wheel wells about 6 months after I purchased my car and the shift to park just started this month September 2023. I feel my car is a piece of crap that’s falling apart.
Mfg Campaign: 11546640
Recall Date: Sep 26, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes I’ve had issues with them making noises since I purchased my car. The rubber around the wheel wells about 6 months after I purchased my car and the shift to park just started this month September 2023. I feel my car is a piece of crap that’s falling apart.
Corrective Action:
The brakes I’ve had issues with them making noises since I purchased my car. The rubber around the wheel wells about 6 months after I purchased my car and the shift to park just started this month September 2023. I feel my car is a piece of crap that’s falling apart.
Additional Notes:
The brakes I’ve had issues with them making noises since I purchased my car. The rubber around the wheel wells about 6 months after I purchased my car and the shift to park just started this month September 2023. I feel my car is a piece of crap that’s falling apart.
Mfg Campaign: 11546640
Recall Date: Sep 26, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The brakes I’ve had issues with them making noises since I purchased my car. The rubber around the wheel wells about 6 months after I purchased my car and the shift to park just started this month September 2023. I feel my car is a piece of crap that’s falling apart.
Corrective Action:
The brakes I’ve had issues with them making noises since I purchased my car. The rubber around the wheel wells about 6 months after I purchased my car and the shift to park just started this month September 2023. I feel my car is a piece of crap that’s falling apart.
Additional Notes:
The brakes I’ve had issues with them making noises since I purchased my car. The rubber around the wheel wells about 6 months after I purchased my car and the shift to park just started this month September 2023. I feel my car is a piece of crap that’s falling apart.
Mfg Campaign: 11546640
Recall Date: Sep 26, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The shift to park feature on this vehicle keeps on displaying on the screen when the vehicle is in park and is trying to be turned off.
Corrective Action:
The shift to park feature on this vehicle keeps on displaying on the screen when the vehicle is in park and is trying to be turned off.
Additional Notes:
The shift to park feature on this vehicle keeps on displaying on the screen when the vehicle is in park and is trying to be turned off.
Mfg Campaign: 11539117
Recall Date: Aug 17, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The shift to park feature on this vehicle keeps on displaying on the screen when the vehicle is in park and is trying to be turned off.
Corrective Action:
The shift to park feature on this vehicle keeps on displaying on the screen when the vehicle is in park and is trying to be turned off.
Additional Notes:
The shift to park feature on this vehicle keeps on displaying on the screen when the vehicle is in park and is trying to be turned off.
Mfg Campaign: 11539117
Recall Date: Aug 17, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The shift to park feature on this vehicle keeps on displaying on the screen when the vehicle is in park and is trying to be turned off.
Corrective Action:
The shift to park feature on this vehicle keeps on displaying on the screen when the vehicle is in park and is trying to be turned off.
Additional Notes:
The shift to park feature on this vehicle keeps on displaying on the screen when the vehicle is in park and is trying to be turned off.
Mfg Campaign: 11539117
Recall Date: Aug 17, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I called the dealership when my car had less than 10,000 miles complaining of the brakes squealing very loudly almost sounding like grinding I took the car in they said the brakes were just dirty they cleaned them the very next day the brakes were making the same noise I call them again they say next time I come in for oil change they will look at them I go in they say they are dirty to drive fast on the interstate and stop really fast and it will loosen the dirt. Again I call again complaining about the brakes they say they will look again this time they say they have looked to see if there is any recalls and don’t see any so they grease the brakes they said if this don’t fix it then I would say that you just have very good brakes that’s what good brakes sound like. I’m fixing to have a baby and I’m worried that this could be potentially harmful with me one of these days not being able to stop because the brakes go bad. This has been going on for over a year and the delearship also informed they have it on record everytime I have called and complained
Corrective Action:
I called the dealership when my car had less than 10,000 miles complaining of the brakes squealing very loudly almost sounding like grinding I took the car in they said the brakes were just dirty they cleaned them the very next day the brakes were making the same noise I call them again they say next time I come in for oil change they will look at them I go in they say they are dirty to drive fast on the interstate and stop really fast and it will loosen the dirt. Again I call again complaining about the brakes they say they will look again this time they say they have looked to see if there is any recalls and don’t see any so they grease the brakes they said if this don’t fix it then I would say that you just have very good brakes that’s what good brakes sound like. I’m fixing to have a baby and I’m worried that this could be potentially harmful with me one of these days not being able to stop because the brakes go bad. This has been going on for over a year and the delearship also informed they have it on record everytime I have called and complained
Additional Notes:
I called the dealership when my car had less than 10,000 miles complaining of the brakes squealing very loudly almost sounding like grinding I took the car in they said the brakes were just dirty they cleaned them the very next day the brakes were making the same noise I call them again they say next time I come in for oil change they will look at them I go in they say they are dirty to drive fast on the interstate and stop really fast and it will loosen the dirt. Again I call again complaining about the brakes they say they will look again this time they say they have looked to see if there is any recalls and don’t see any so they grease the brakes they said if this don’t fix it then I would say that you just have very good brakes that’s what good brakes sound like. I’m fixing to have a baby and I’m worried that this could be potentially harmful with me one of these days not being able to stop because the brakes go bad. This has been going on for over a year and the delearship also informed they have it on record everytime I have called and complained
Mfg Campaign: 11538752
Recall Date: Aug 15, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN YOU SHIFT TO PARK A MESSAGE COMES UP AND SAYS SHIFT TOPARK WHEN IT IS ALREADY IN PARK. THE MAIN PROBLEM IS THE VEHICHCLE WILL NOT SHUT OFF. YOU HAVE TO DO MANY DIFFERANT THINGS TO TRY TO GET THE MESSAGE TO LEAVE AND THEN IT WILL CUT OFF. THIS HAS BEEN HAPPENING NOW SINCE IT HIT 29700 MILES AND DOES IT ALMOST EVERYTIME WE DRIVE IT NOW. THERE IS A SERIOUS PROBLEM HERE IF YOU CANT SHUT OFF THE VEHICLE . I ALSO NOTICED MANY OTHER PEOPLE HAVING THE SAME ISSUE WITH THE TRAILBLAZERS. THIS NEEDS A RECALL FIX.
Corrective Action:
WHEN YOU SHIFT TO PARK A MESSAGE COMES UP AND SAYS SHIFT TOPARK WHEN IT IS ALREADY IN PARK. THE MAIN PROBLEM IS THE VEHICHCLE WILL NOT SHUT OFF. YOU HAVE TO DO MANY DIFFERANT THINGS TO TRY TO GET THE MESSAGE TO LEAVE AND THEN IT WILL CUT OFF. THIS HAS BEEN HAPPENING NOW SINCE IT HIT 29700 MILES AND DOES IT ALMOST EVERYTIME WE DRIVE IT NOW. THERE IS A SERIOUS PROBLEM HERE IF YOU CANT SHUT OFF THE VEHICLE . I ALSO NOTICED MANY OTHER PEOPLE HAVING THE SAME ISSUE WITH THE TRAILBLAZERS. THIS NEEDS A RECALL FIX.
Additional Notes:
WHEN YOU SHIFT TO PARK A MESSAGE COMES UP AND SAYS SHIFT TOPARK WHEN IT IS ALREADY IN PARK. THE MAIN PROBLEM IS THE VEHICHCLE WILL NOT SHUT OFF. YOU HAVE TO DO MANY DIFFERANT THINGS TO TRY TO GET THE MESSAGE TO LEAVE AND THEN IT WILL CUT OFF. THIS HAS BEEN HAPPENING NOW SINCE IT HIT 29700 MILES AND DOES IT ALMOST EVERYTIME WE DRIVE IT NOW. THERE IS A SERIOUS PROBLEM HERE IF YOU CANT SHUT OFF THE VEHICLE . I ALSO NOTICED MANY OTHER PEOPLE HAVING THE SAME ISSUE WITH THE TRAILBLAZERS. THIS NEEDS A RECALL FIX.
Mfg Campaign: 11538369
Recall Date: Aug 14, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When vehicle is in park and you try to shut it off, you get the error message “Shit to Park” and you are unable to shut the vehicle off. You have to switch between the gears a few times before the vehicle shuts off. I’ve done this a few times and have even been late for work because the car won’t shut off.
Corrective Action:
When vehicle is in park and you try to shut it off, you get the error message “Shit to Park” and you are unable to shut the vehicle off. You have to switch between the gears a few times before the vehicle shuts off. I’ve done this a few times and have even been late for work because the car won’t shut off.
Additional Notes:
When vehicle is in park and you try to shut it off, you get the error message “Shit to Park” and you are unable to shut the vehicle off. You have to switch between the gears a few times before the vehicle shuts off. I’ve done this a few times and have even been late for work because the car won’t shut off.
Mfg Campaign: 11538109
Recall Date: Aug 12, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes continuously squeak and has been taken to dealer on several occasions to address but was told nothing wrong. The collision avoidance reacts to vehicles parked on side of road which has also been taken to dealer but told nothing wrong. Apple car play works intermittently.
Corrective Action:
Brakes continuously squeak and has been taken to dealer on several occasions to address but was told nothing wrong. The collision avoidance reacts to vehicles parked on side of road which has also been taken to dealer but told nothing wrong. Apple car play works intermittently.
Additional Notes:
Brakes continuously squeak and has been taken to dealer on several occasions to address but was told nothing wrong. The collision avoidance reacts to vehicles parked on side of road which has also been taken to dealer but told nothing wrong. Apple car play works intermittently.
Mfg Campaign: 11537151
Recall Date: Aug 8, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Brakes continuously squeak and has been taken to dealer on several occasions to address but was told nothing wrong. The collision avoidance reacts to vehicles parked on side of road which has also been taken to dealer but told nothing wrong. Apple car play works intermittently.
Corrective Action:
Brakes continuously squeak and has been taken to dealer on several occasions to address but was told nothing wrong. The collision avoidance reacts to vehicles parked on side of road which has also been taken to dealer but told nothing wrong. Apple car play works intermittently.
Additional Notes:
Brakes continuously squeak and has been taken to dealer on several occasions to address but was told nothing wrong. The collision avoidance reacts to vehicles parked on side of road which has also been taken to dealer but told nothing wrong. Apple car play works intermittently.
Mfg Campaign: 11537151
Recall Date: Aug 8, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On more than one occasion, my vehicle brakes hard when on adaptive cruise control when approaching a shadow from a tree or over path
Corrective Action:
On more than one occasion, my vehicle brakes hard when on adaptive cruise control when approaching a shadow from a tree or over path
Additional Notes:
On more than one occasion, my vehicle brakes hard when on adaptive cruise control when approaching a shadow from a tree or over path
Mfg Campaign: 11533797
Recall Date: Jul 22, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On more than one occasion, my vehicle brakes hard when on adaptive cruise control when approaching a shadow from a tree or over path
Corrective Action:
On more than one occasion, my vehicle brakes hard when on adaptive cruise control when approaching a shadow from a tree or over path
Additional Notes:
On more than one occasion, my vehicle brakes hard when on adaptive cruise control when approaching a shadow from a tree or over path
Mfg Campaign: 11533797
Recall Date: Jul 22, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On more than one occasion, my vehicle brakes hard when on adaptive cruise control when approaching a shadow from a tree or over path
Corrective Action:
On more than one occasion, my vehicle brakes hard when on adaptive cruise control when approaching a shadow from a tree or over path
Additional Notes:
On more than one occasion, my vehicle brakes hard when on adaptive cruise control when approaching a shadow from a tree or over path
Mfg Campaign: 11533797
Recall Date: Jul 22, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I park my car, I get a warning to "shift to park" even though my car is in park. This prevents me from turning off my car.
Corrective Action:
When I park my car, I get a warning to "shift to park" even though my car is in park. This prevents me from turning off my car.
Additional Notes:
When I park my car, I get a warning to "shift to park" even though my car is in park. This prevents me from turning off my car.
Mfg Campaign: 11533316
Recall Date: Jul 19, 2023
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