Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349040
Recall Date: Oct 7, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
Consumer Complaints
403 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11547831
Recall Date: Oct 2, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11547364
Recall Date: Sep 29, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11547378
Recall Date: Sep 29, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11546865
Recall Date: Sep 27, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11546898
Recall Date: Sep 27, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I have been waiting for nearly 5 months for there to be a remedy available for NHTSA campaign #23V334. I called the local Chevrolet Dealership in Champaign, Illinois and they were unable to assist me. I also called Chevrolet customer service to try and get an estimated time frame as to when a remedy will be available. However, they were unable to assist either, and could not provide me with an estimated time frame for repairs. My 2017 Chevrolet Traverse is a family vehicle. I do not feel safe using this vehicle for my family’s transportation needs when the same airbag has resulted in fatalities/injuries in the US. The manufacturer is taking too long to devise a solution for this safety issue. I am hoping there may be a solution with a third party to manufacture a safe and reliable airbag.
Corrective Action:
I have been waiting for nearly 5 months for there to be a remedy available for NHTSA campaign #23V334. I called the local Chevrolet Dealership in Champaign, Illinois and they were unable to assist me. I also called Chevrolet customer service to try and get an estimated time frame as to when a remedy will be available. However, they were unable to assist either, and could not provide me with an estimated time frame for repairs. My 2017 Chevrolet Traverse is a family vehicle. I do not feel safe using this vehicle for my family’s transportation needs when the same airbag has resulted in fatalities/injuries in the US. The manufacturer is taking too long to devise a solution for this safety issue. I am hoping there may be a solution with a third party to manufacture a safe and reliable airbag.
Additional Notes:
I have been waiting for nearly 5 months for there to be a remedy available for NHTSA campaign #23V334. I called the local Chevrolet Dealership in Champaign, Illinois and they were unable to assist me. I also called Chevrolet customer service to try and get an estimated time frame as to when a remedy will be available. However, they were unable to assist either, and could not provide me with an estimated time frame for repairs. My 2017 Chevrolet Traverse is a family vehicle. I do not feel safe using this vehicle for my family’s transportation needs when the same airbag has resulted in fatalities/injuries in the US. The manufacturer is taking too long to devise a solution for this safety issue. I am hoping there may be a solution with a third party to manufacture a safe and reliable airbag.
Mfg Campaign: 11546550
Recall Date: Sep 26, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
For the already known air bag recall for my vehicle, I have called GM and clearly stated how uncomfortable and unsafe I feel driving my vehicle with such a dangerous malfunction that is meant to save my life, not take it. They told me there was no way they could help, but for me to be patient. I live in a bumpy and windy area, and from other reports, I know can set off the airbags. As for the automatic braking system, we were driving on the freeway with no vehicles or objects in front or even beside us when the system kicked in with the red light and alarm sound while braking immediately and even had my steering wheel lock up. I was able to regain control a minute later, but we were close to a curve in the road that I may have not been able to turn with my steering wheel locked up, as well as a vehicle behind me having to hit their own brakes and quickly change lanes due to our vehicle suddenly braking. I have been to a dealership for diagnosing but they told me they could find nothing out of ordinary. Given I did not trust these mechanics as they have lied before to get money from us and have missed other problems that were easily diagnosed at another mechanic we have seen. Our small town only has few choices of mechanics or dealerships.
Corrective Action:
For the already known air bag recall for my vehicle, I have called GM and clearly stated how uncomfortable and unsafe I feel driving my vehicle with such a dangerous malfunction that is meant to save my life, not take it. They told me there was no way they could help, but for me to be patient. I live in a bumpy and windy area, and from other reports, I know can set off the airbags. As for the automatic braking system, we were driving on the freeway with no vehicles or objects in front or even beside us when the system kicked in with the red light and alarm sound while braking immediately and even had my steering wheel lock up. I was able to regain control a minute later, but we were close to a curve in the road that I may have not been able to turn with my steering wheel locked up, as well as a vehicle behind me having to hit their own brakes and quickly change lanes due to our vehicle suddenly braking. I have been to a dealership for diagnosing but they told me they could find nothing out of ordinary. Given I did not trust these mechanics as they have lied before to get money from us and have missed other problems that were easily diagnosed at another mechanic we have seen. Our small town only has few choices of mechanics or dealerships.
Additional Notes:
For the already known air bag recall for my vehicle, I have called GM and clearly stated how uncomfortable and unsafe I feel driving my vehicle with such a dangerous malfunction that is meant to save my life, not take it. They told me there was no way they could help, but for me to be patient. I live in a bumpy and windy area, and from other reports, I know can set off the airbags. As for the automatic braking system, we were driving on the freeway with no vehicles or objects in front or even beside us when the system kicked in with the red light and alarm sound while braking immediately and even had my steering wheel lock up. I was able to regain control a minute later, but we were close to a curve in the road that I may have not been able to turn with my steering wheel locked up, as well as a vehicle behind me having to hit their own brakes and quickly change lanes due to our vehicle suddenly braking. I have been to a dealership for diagnosing but they told me they could find nothing out of ordinary. Given I did not trust these mechanics as they have lied before to get money from us and have missed other problems that were easily diagnosed at another mechanic we have seen. Our small town only has few choices of mechanics or dealerships.
Mfg Campaign: 11545758
Recall Date: Sep 21, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
For the already known air bag recall for my vehicle, I have called GM and clearly stated how uncomfortable and unsafe I feel driving my vehicle with such a dangerous malfunction that is meant to save my life, not take it. They told me there was no way they could help, but for me to be patient. I live in a bumpy and windy area, and from other reports, I know can set off the airbags. As for the automatic braking system, we were driving on the freeway with no vehicles or objects in front or even beside us when the system kicked in with the red light and alarm sound while braking immediately and even had my steering wheel lock up. I was able to regain control a minute later, but we were close to a curve in the road that I may have not been able to turn with my steering wheel locked up, as well as a vehicle behind me having to hit their own brakes and quickly change lanes due to our vehicle suddenly braking. I have been to a dealership for diagnosing but they told me they could find nothing out of ordinary. Given I did not trust these mechanics as they have lied before to get money from us and have missed other problems that were easily diagnosed at another mechanic we have seen. Our small town only has few choices of mechanics or dealerships.
Corrective Action:
For the already known air bag recall for my vehicle, I have called GM and clearly stated how uncomfortable and unsafe I feel driving my vehicle with such a dangerous malfunction that is meant to save my life, not take it. They told me there was no way they could help, but for me to be patient. I live in a bumpy and windy area, and from other reports, I know can set off the airbags. As for the automatic braking system, we were driving on the freeway with no vehicles or objects in front or even beside us when the system kicked in with the red light and alarm sound while braking immediately and even had my steering wheel lock up. I was able to regain control a minute later, but we were close to a curve in the road that I may have not been able to turn with my steering wheel locked up, as well as a vehicle behind me having to hit their own brakes and quickly change lanes due to our vehicle suddenly braking. I have been to a dealership for diagnosing but they told me they could find nothing out of ordinary. Given I did not trust these mechanics as they have lied before to get money from us and have missed other problems that were easily diagnosed at another mechanic we have seen. Our small town only has few choices of mechanics or dealerships.
Additional Notes:
For the already known air bag recall for my vehicle, I have called GM and clearly stated how uncomfortable and unsafe I feel driving my vehicle with such a dangerous malfunction that is meant to save my life, not take it. They told me there was no way they could help, but for me to be patient. I live in a bumpy and windy area, and from other reports, I know can set off the airbags. As for the automatic braking system, we were driving on the freeway with no vehicles or objects in front or even beside us when the system kicked in with the red light and alarm sound while braking immediately and even had my steering wheel lock up. I was able to regain control a minute later, but we were close to a curve in the road that I may have not been able to turn with my steering wheel locked up, as well as a vehicle behind me having to hit their own brakes and quickly change lanes due to our vehicle suddenly braking. I have been to a dealership for diagnosing but they told me they could find nothing out of ordinary. Given I did not trust these mechanics as they have lied before to get money from us and have missed other problems that were easily diagnosed at another mechanic we have seen. Our small town only has few choices of mechanics or dealerships.
Mfg Campaign: 11545758
Recall Date: Sep 21, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Traverse. The contact stated while driving the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated before the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. Additionally, the engine oil pan was faulty causing engine oil to leak from the vehicle. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The approximate failure mileage was 12,000.
Corrective Action:
The contact owns a 2017 Chevrolet Traverse. The contact stated while driving the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated before the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. Additionally, the engine oil pan was faulty causing engine oil to leak from the vehicle. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The approximate failure mileage was 12,000.
Additional Notes:
The contact owns a 2017 Chevrolet Traverse. The contact stated while driving the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated before the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. Additionally, the engine oil pan was faulty causing engine oil to leak from the vehicle. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The approximate failure mileage was 12,000.
Mfg Campaign: 11545564
Recall Date: Sep 20, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Traverse. The contact stated while driving the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated before the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. Additionally, the engine oil pan was faulty causing engine oil to leak from the vehicle. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The approximate failure mileage was 12,000.
Corrective Action:
The contact owns a 2017 Chevrolet Traverse. The contact stated while driving the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated before the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. Additionally, the engine oil pan was faulty causing engine oil to leak from the vehicle. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The approximate failure mileage was 12,000.
Additional Notes:
The contact owns a 2017 Chevrolet Traverse. The contact stated while driving the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated before the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. Additionally, the engine oil pan was faulty causing engine oil to leak from the vehicle. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The approximate failure mileage was 12,000.
Mfg Campaign: 11545564
Recall Date: Sep 20, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11545617
Recall Date: Sep 20, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11544302
Recall Date: Sep 13, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11543110
Recall Date: Sep 7, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11543265
Recall Date: Sep 7, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11542056
Recall Date: Sep 1, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I have contacted GM several times and they refuse to even loan me a rental I don't feel safe in my car and it's not right there's no remedy!
Corrective Action:
I have contacted GM several times and they refuse to even loan me a rental I don't feel safe in my car and it's not right there's no remedy!
Additional Notes:
I have contacted GM several times and they refuse to even loan me a rental I don't feel safe in my car and it's not right there's no remedy!
Mfg Campaign: 11541993
Recall Date: Aug 31, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11541641
Recall Date: Aug 30, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
There is an open recall with no available fix. I don’t feel safe driving this car without the fix. We basically have to purchase a new car with less trade in value as it os unethical to sell or pay for a loaner. I called GM & they referred to the dealership. 2 different dealerships including dealership of purchase say there is nothing they can do as there is no fix. Please help.
Corrective Action:
There is an open recall with no available fix. I don’t feel safe driving this car without the fix. We basically have to purchase a new car with less trade in value as it os unethical to sell or pay for a loaner. I called GM & they referred to the dealership. 2 different dealerships including dealership of purchase say there is nothing they can do as there is no fix. Please help.
Additional Notes:
There is an open recall with no available fix. I don’t feel safe driving this car without the fix. We basically have to purchase a new car with less trade in value as it os unethical to sell or pay for a loaner. I called GM & they referred to the dealership. 2 different dealerships including dealership of purchase say there is nothing they can do as there is no fix. Please help.
Mfg Campaign: 11541237
Recall Date: Aug 28, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11540770
Recall Date: Aug 25, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. The contact stated that a plastic piece located near the front driver’s side door above the steering wheel covering the air bag had detached, causing a safety issue. No warning light was illuminated. The vehicle was not diagnosed or repaired. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. The contact stated that a plastic piece located near the front driver’s side door above the steering wheel covering the air bag had detached, causing a safety issue. No warning light was illuminated. The vehicle was not diagnosed or repaired. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. The contact stated that a plastic piece located near the front driver’s side door above the steering wheel covering the air bag had detached, causing a safety issue. No warning light was illuminated. The vehicle was not diagnosed or repaired. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11540300
Recall Date: Aug 23, 2023
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