Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349040
Recall Date: Oct 7, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
Consumer Complaints
403 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THIS HAS HAPPENED 3 TIMES WHILE DRIVING DOWN THE INTERSTATE AT 70MPH. WHILE DRIVING ALL OF A SUDDEN MY DASH STARTS FLASHING TRACTION CONTROL OFF & THEN FLASHES SERVICE STABILITYTRAC & MY ENGINE LOSES POWER AND STARTS JERKING KIND OF LIKE YOUR ARE RUNNING OUT OF GAS. THIS LASTS UNTIL YOU STOP AND TURN OFF THE CAR FOR ABOUT 5 MIN THEN RESTART IT. BUT IT KEEPS HAPPENING WHEN I GET BACK ON THE INTERSTATE.
Corrective Action:
THIS HAS HAPPENED 3 TIMES WHILE DRIVING DOWN THE INTERSTATE AT 70MPH. WHILE DRIVING ALL OF A SUDDEN MY DASH STARTS FLASHING TRACTION CONTROL OFF & THEN FLASHES SERVICE STABILITYTRAC & MY ENGINE LOSES POWER AND STARTS JERKING KIND OF LIKE YOUR ARE RUNNING OUT OF GAS. THIS LASTS UNTIL YOU STOP AND TURN OFF THE CAR FOR ABOUT 5 MIN THEN RESTART IT. BUT IT KEEPS HAPPENING WHEN I GET BACK ON THE INTERSTATE.
Additional Notes:
THIS HAS HAPPENED 3 TIMES WHILE DRIVING DOWN THE INTERSTATE AT 70MPH. WHILE DRIVING ALL OF A SUDDEN MY DASH STARTS FLASHING TRACTION CONTROL OFF & THEN FLASHES SERVICE STABILITYTRAC & MY ENGINE LOSES POWER AND STARTS JERKING KIND OF LIKE YOUR ARE RUNNING OUT OF GAS. THIS LASTS UNTIL YOU STOP AND TURN OFF THE CAR FOR ABOUT 5 MIN THEN RESTART IT. BUT IT KEEPS HAPPENING WHEN I GET BACK ON THE INTERSTATE.
Mfg Campaign: 11065730
Recall Date: Jan 29, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THIS HAS HAPPENED 3 TIMES WHILE DRIVING DOWN THE INTERSTATE AT 70MPH. WHILE DRIVING ALL OF A SUDDEN MY DASH STARTS FLASHING TRACTION CONTROL OFF & THEN FLASHES SERVICE STABILITYTRAC & MY ENGINE LOSES POWER AND STARTS JERKING KIND OF LIKE YOUR ARE RUNNING OUT OF GAS. THIS LASTS UNTIL YOU STOP AND TURN OFF THE CAR FOR ABOUT 5 MIN THEN RESTART IT. BUT IT KEEPS HAPPENING WHEN I GET BACK ON THE INTERSTATE.
Corrective Action:
THIS HAS HAPPENED 3 TIMES WHILE DRIVING DOWN THE INTERSTATE AT 70MPH. WHILE DRIVING ALL OF A SUDDEN MY DASH STARTS FLASHING TRACTION CONTROL OFF & THEN FLASHES SERVICE STABILITYTRAC & MY ENGINE LOSES POWER AND STARTS JERKING KIND OF LIKE YOUR ARE RUNNING OUT OF GAS. THIS LASTS UNTIL YOU STOP AND TURN OFF THE CAR FOR ABOUT 5 MIN THEN RESTART IT. BUT IT KEEPS HAPPENING WHEN I GET BACK ON THE INTERSTATE.
Additional Notes:
THIS HAS HAPPENED 3 TIMES WHILE DRIVING DOWN THE INTERSTATE AT 70MPH. WHILE DRIVING ALL OF A SUDDEN MY DASH STARTS FLASHING TRACTION CONTROL OFF & THEN FLASHES SERVICE STABILITYTRAC & MY ENGINE LOSES POWER AND STARTS JERKING KIND OF LIKE YOUR ARE RUNNING OUT OF GAS. THIS LASTS UNTIL YOU STOP AND TURN OFF THE CAR FOR ABOUT 5 MIN THEN RESTART IT. BUT IT KEEPS HAPPENING WHEN I GET BACK ON THE INTERSTATE.
Mfg Campaign: 11065730
Recall Date: Jan 29, 2018
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THIS HAS HAPPENED 3 TIMES WHILE DRIVING DOWN THE INTERSTATE AT 70MPH. WHILE DRIVING ALL OF A SUDDEN MY DASH STARTS FLASHING TRACTION CONTROL OFF & THEN FLASHES SERVICE STABILITYTRAC & MY ENGINE LOSES POWER AND STARTS JERKING KIND OF LIKE YOUR ARE RUNNING OUT OF GAS. THIS LASTS UNTIL YOU STOP AND TURN OFF THE CAR FOR ABOUT 5 MIN THEN RESTART IT. BUT IT KEEPS HAPPENING WHEN I GET BACK ON THE INTERSTATE.
Corrective Action:
THIS HAS HAPPENED 3 TIMES WHILE DRIVING DOWN THE INTERSTATE AT 70MPH. WHILE DRIVING ALL OF A SUDDEN MY DASH STARTS FLASHING TRACTION CONTROL OFF & THEN FLASHES SERVICE STABILITYTRAC & MY ENGINE LOSES POWER AND STARTS JERKING KIND OF LIKE YOUR ARE RUNNING OUT OF GAS. THIS LASTS UNTIL YOU STOP AND TURN OFF THE CAR FOR ABOUT 5 MIN THEN RESTART IT. BUT IT KEEPS HAPPENING WHEN I GET BACK ON THE INTERSTATE.
Additional Notes:
THIS HAS HAPPENED 3 TIMES WHILE DRIVING DOWN THE INTERSTATE AT 70MPH. WHILE DRIVING ALL OF A SUDDEN MY DASH STARTS FLASHING TRACTION CONTROL OFF & THEN FLASHES SERVICE STABILITYTRAC & MY ENGINE LOSES POWER AND STARTS JERKING KIND OF LIKE YOUR ARE RUNNING OUT OF GAS. THIS LASTS UNTIL YOU STOP AND TURN OFF THE CAR FOR ABOUT 5 MIN THEN RESTART IT. BUT IT KEEPS HAPPENING WHEN I GET BACK ON THE INTERSTATE.
Mfg Campaign: 11065730
Recall Date: Jan 29, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING THE CAR INTO MY GARAGE IT JUST STARTED TO SPEED UP, I APPLIED THE BRAKES. BUT IT DID NOT STOP AND HIT THE WALL.
Corrective Action:
WHILE DRIVING THE CAR INTO MY GARAGE IT JUST STARTED TO SPEED UP, I APPLIED THE BRAKES. BUT IT DID NOT STOP AND HIT THE WALL.
Additional Notes:
WHILE DRIVING THE CAR INTO MY GARAGE IT JUST STARTED TO SPEED UP, I APPLIED THE BRAKES. BUT IT DID NOT STOP AND HIT THE WALL.
Mfg Campaign: 11063282
Recall Date: Jan 17, 2018
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING THE CAR INTO MY GARAGE IT JUST STARTED TO SPEED UP, I APPLIED THE BRAKES. BUT IT DID NOT STOP AND HIT THE WALL.
Corrective Action:
WHILE DRIVING THE CAR INTO MY GARAGE IT JUST STARTED TO SPEED UP, I APPLIED THE BRAKES. BUT IT DID NOT STOP AND HIT THE WALL.
Additional Notes:
WHILE DRIVING THE CAR INTO MY GARAGE IT JUST STARTED TO SPEED UP, I APPLIED THE BRAKES. BUT IT DID NOT STOP AND HIT THE WALL.
Mfg Campaign: 11063282
Recall Date: Jan 17, 2018
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
WE OWN A 2017 CHEVROLET TRAVERSE WITH 8 PASSENGER SEATING. THE SECOND SEAT MIDDLE SEATBELT ANCHORS ARE VERY PAINFUL TO PASSENGERS. THE ANCHORS ARE ENTIRELY TOO STIFF AND STICK STRAIGHT OUT FROM THE 90 DEGREE POINT OF THE SEAT WITH NO "GIVE" AT ALL. IT IS NEARLY IMPOSSIBLE FOR A PASSENGERS TO SIT APPROPRIATELY IN THIS SEAT -- THE PASSENGER IS FORCED TO SIT A BIT SIDEWAYS TO AVOID BEING DISCOMFORTED BY THE BELTS. THE ANCHORS ALSO MAKE IT DIFFICULT TO APPROPRIATELY INSTALL A CAR SEAT IN THE MIDDLE POSITION. THANK YOU IN ADVANCE FOR LOOKING INTO THIS MATTER.
Corrective Action:
WE OWN A 2017 CHEVROLET TRAVERSE WITH 8 PASSENGER SEATING. THE SECOND SEAT MIDDLE SEATBELT ANCHORS ARE VERY PAINFUL TO PASSENGERS. THE ANCHORS ARE ENTIRELY TOO STIFF AND STICK STRAIGHT OUT FROM THE 90 DEGREE POINT OF THE SEAT WITH NO "GIVE" AT ALL. IT IS NEARLY IMPOSSIBLE FOR A PASSENGERS TO SIT APPROPRIATELY IN THIS SEAT -- THE PASSENGER IS FORCED TO SIT A BIT SIDEWAYS TO AVOID BEING DISCOMFORTED BY THE BELTS. THE ANCHORS ALSO MAKE IT DIFFICULT TO APPROPRIATELY INSTALL A CAR SEAT IN THE MIDDLE POSITION. THANK YOU IN ADVANCE FOR LOOKING INTO THIS MATTER.
Additional Notes:
WE OWN A 2017 CHEVROLET TRAVERSE WITH 8 PASSENGER SEATING. THE SECOND SEAT MIDDLE SEATBELT ANCHORS ARE VERY PAINFUL TO PASSENGERS. THE ANCHORS ARE ENTIRELY TOO STIFF AND STICK STRAIGHT OUT FROM THE 90 DEGREE POINT OF THE SEAT WITH NO "GIVE" AT ALL. IT IS NEARLY IMPOSSIBLE FOR A PASSENGERS TO SIT APPROPRIATELY IN THIS SEAT -- THE PASSENGER IS FORCED TO SIT A BIT SIDEWAYS TO AVOID BEING DISCOMFORTED BY THE BELTS. THE ANCHORS ALSO MAKE IT DIFFICULT TO APPROPRIATELY INSTALL A CAR SEAT IN THE MIDDLE POSITION. THANK YOU IN ADVANCE FOR LOOKING INTO THIS MATTER.
Mfg Campaign: 11062593
Recall Date: Jan 13, 2018
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. AFTER THE ACCELERATOR PEDAL WAS DEPRESSED, IT JAMMED WHILE BEING OPERATED AT 20 MPH. THE CONTACT ALTERNATED BETWEEN DEPRESSING THE FLOORMAT AND THE BRAKE PEDAL AND WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING ON THREE SEPARATE OCCASIONS. PRIDE CHEVROLET (715 LYNNWAY, LYNN, MA) WAS CONTACTED, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 83744340968. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. AFTER THE ACCELERATOR PEDAL WAS DEPRESSED, IT JAMMED WHILE BEING OPERATED AT 20 MPH. THE CONTACT ALTERNATED BETWEEN DEPRESSING THE FLOORMAT AND THE BRAKE PEDAL AND WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING ON THREE SEPARATE OCCASIONS. PRIDE CHEVROLET (715 LYNNWAY, LYNN, MA) WAS CONTACTED, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 83744340968. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. AFTER THE ACCELERATOR PEDAL WAS DEPRESSED, IT JAMMED WHILE BEING OPERATED AT 20 MPH. THE CONTACT ALTERNATED BETWEEN DEPRESSING THE FLOORMAT AND THE BRAKE PEDAL AND WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING ON THREE SEPARATE OCCASIONS. PRIDE CHEVROLET (715 LYNNWAY, LYNN, MA) WAS CONTACTED, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 83744340968. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Mfg Campaign: 11061380
Recall Date: Jan 9, 2018
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
MY VEHICLE WHETHER STATIONARY OR IN MOTION ROUTINELY DOES NOT CHIME FOR A PASSANGER OR DRIVER WITHOUT A SEATBELT. THE LIGHT DOES COME ON BUT IT WILL ONLY CHIME 10% OF THE TIME. I AM NOT HAVING ISSUES WITH IT CHIMING WHEN THERE IS NOT A PERSON IS IN THE SEAT. I AM CONCERNED THIS IS A LIFE SAFETY ISSUE WITH MY VEHICLE SINCE IF I AM DRIVING AND MY PASSANGER TAKES OFF THERE SEATBELT IT DOES NOT ALERT ME WITH SOUNDS. IT ALSO DOES NOT ALERT ME WOTH SOUND IF I MYSELF FORGET TO APPLY MY SEATBELT. I HAVE CALLED AND SPOKEN TO THE DEALERSHIP AND TAKEN MY VEHICLE IN MULTIPLE TIMES. ONE OF THE SERVICE PEOPLE HAVE HEARD THIS ISSUE OCCUR WHERE IT WOULD CHIME SOMETIMES WHEN HE DID NOT HAVE HIS SEATBELT ON AND OTHER TIMES IT WOULD NOT. I AM CONCERNED THAT THE AIRBAGS MAY NOT FUNCTION CORRECTLY IF THE SEATBELT AND WEIGHT SENSOR FOR THE PASSANGER AND DRIVER ARE NOT FUNCTIONING PROPERLY. I HAVE BEEN ADVISED THAT IT IS NOT AN ISSUE PER THE DEALERSHIP AND TO ME IT IS AS I HAVE NEVER HAD A CAR NOT CHIME NOTIFYING YOU THAT THE SEATBELTS ARE NOT FASENED. THE DEALERSHIP DID TAKE THE SAME TYPE OF VEHICLE OFF THERE LOT TO TEST IN A DIFFERENT CAR AND THAT VEHICLE NEVER CHIMED FOR THE LACK OF A FASTENED SEATBELT. I FIRST NOTICED THIS WHEN MY VEHICLE WAS AT 500 MILES AND IT IS NOW OVER 5000 AND STILL NOT RESOLVED.
Corrective Action:
MY VEHICLE WHETHER STATIONARY OR IN MOTION ROUTINELY DOES NOT CHIME FOR A PASSANGER OR DRIVER WITHOUT A SEATBELT. THE LIGHT DOES COME ON BUT IT WILL ONLY CHIME 10% OF THE TIME. I AM NOT HAVING ISSUES WITH IT CHIMING WHEN THERE IS NOT A PERSON IS IN THE SEAT. I AM CONCERNED THIS IS A LIFE SAFETY ISSUE WITH MY VEHICLE SINCE IF I AM DRIVING AND MY PASSANGER TAKES OFF THERE SEATBELT IT DOES NOT ALERT ME WITH SOUNDS. IT ALSO DOES NOT ALERT ME WOTH SOUND IF I MYSELF FORGET TO APPLY MY SEATBELT. I HAVE CALLED AND SPOKEN TO THE DEALERSHIP AND TAKEN MY VEHICLE IN MULTIPLE TIMES. ONE OF THE SERVICE PEOPLE HAVE HEARD THIS ISSUE OCCUR WHERE IT WOULD CHIME SOMETIMES WHEN HE DID NOT HAVE HIS SEATBELT ON AND OTHER TIMES IT WOULD NOT. I AM CONCERNED THAT THE AIRBAGS MAY NOT FUNCTION CORRECTLY IF THE SEATBELT AND WEIGHT SENSOR FOR THE PASSANGER AND DRIVER ARE NOT FUNCTIONING PROPERLY. I HAVE BEEN ADVISED THAT IT IS NOT AN ISSUE PER THE DEALERSHIP AND TO ME IT IS AS I HAVE NEVER HAD A CAR NOT CHIME NOTIFYING YOU THAT THE SEATBELTS ARE NOT FASENED. THE DEALERSHIP DID TAKE THE SAME TYPE OF VEHICLE OFF THERE LOT TO TEST IN A DIFFERENT CAR AND THAT VEHICLE NEVER CHIMED FOR THE LACK OF A FASTENED SEATBELT. I FIRST NOTICED THIS WHEN MY VEHICLE WAS AT 500 MILES AND IT IS NOW OVER 5000 AND STILL NOT RESOLVED.
Additional Notes:
MY VEHICLE WHETHER STATIONARY OR IN MOTION ROUTINELY DOES NOT CHIME FOR A PASSANGER OR DRIVER WITHOUT A SEATBELT. THE LIGHT DOES COME ON BUT IT WILL ONLY CHIME 10% OF THE TIME. I AM NOT HAVING ISSUES WITH IT CHIMING WHEN THERE IS NOT A PERSON IS IN THE SEAT. I AM CONCERNED THIS IS A LIFE SAFETY ISSUE WITH MY VEHICLE SINCE IF I AM DRIVING AND MY PASSANGER TAKES OFF THERE SEATBELT IT DOES NOT ALERT ME WITH SOUNDS. IT ALSO DOES NOT ALERT ME WOTH SOUND IF I MYSELF FORGET TO APPLY MY SEATBELT. I HAVE CALLED AND SPOKEN TO THE DEALERSHIP AND TAKEN MY VEHICLE IN MULTIPLE TIMES. ONE OF THE SERVICE PEOPLE HAVE HEARD THIS ISSUE OCCUR WHERE IT WOULD CHIME SOMETIMES WHEN HE DID NOT HAVE HIS SEATBELT ON AND OTHER TIMES IT WOULD NOT. I AM CONCERNED THAT THE AIRBAGS MAY NOT FUNCTION CORRECTLY IF THE SEATBELT AND WEIGHT SENSOR FOR THE PASSANGER AND DRIVER ARE NOT FUNCTIONING PROPERLY. I HAVE BEEN ADVISED THAT IT IS NOT AN ISSUE PER THE DEALERSHIP AND TO ME IT IS AS I HAVE NEVER HAD A CAR NOT CHIME NOTIFYING YOU THAT THE SEATBELTS ARE NOT FASENED. THE DEALERSHIP DID TAKE THE SAME TYPE OF VEHICLE OFF THERE LOT TO TEST IN A DIFFERENT CAR AND THAT VEHICLE NEVER CHIMED FOR THE LACK OF A FASTENED SEATBELT. I FIRST NOTICED THIS WHEN MY VEHICLE WAS AT 500 MILES AND IT IS NOW OVER 5000 AND STILL NOT RESOLVED.
Mfg Campaign: 11061535
Recall Date: Jan 9, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY VEHICLE WHETHER STATIONARY OR IN MOTION ROUTINELY DOES NOT CHIME FOR A PASSANGER OR DRIVER WITHOUT A SEATBELT. THE LIGHT DOES COME ON BUT IT WILL ONLY CHIME 10% OF THE TIME. I AM NOT HAVING ISSUES WITH IT CHIMING WHEN THERE IS NOT A PERSON IS IN THE SEAT. I AM CONCERNED THIS IS A LIFE SAFETY ISSUE WITH MY VEHICLE SINCE IF I AM DRIVING AND MY PASSANGER TAKES OFF THERE SEATBELT IT DOES NOT ALERT ME WITH SOUNDS. IT ALSO DOES NOT ALERT ME WOTH SOUND IF I MYSELF FORGET TO APPLY MY SEATBELT. I HAVE CALLED AND SPOKEN TO THE DEALERSHIP AND TAKEN MY VEHICLE IN MULTIPLE TIMES. ONE OF THE SERVICE PEOPLE HAVE HEARD THIS ISSUE OCCUR WHERE IT WOULD CHIME SOMETIMES WHEN HE DID NOT HAVE HIS SEATBELT ON AND OTHER TIMES IT WOULD NOT. I AM CONCERNED THAT THE AIRBAGS MAY NOT FUNCTION CORRECTLY IF THE SEATBELT AND WEIGHT SENSOR FOR THE PASSANGER AND DRIVER ARE NOT FUNCTIONING PROPERLY. I HAVE BEEN ADVISED THAT IT IS NOT AN ISSUE PER THE DEALERSHIP AND TO ME IT IS AS I HAVE NEVER HAD A CAR NOT CHIME NOTIFYING YOU THAT THE SEATBELTS ARE NOT FASENED. THE DEALERSHIP DID TAKE THE SAME TYPE OF VEHICLE OFF THERE LOT TO TEST IN A DIFFERENT CAR AND THAT VEHICLE NEVER CHIMED FOR THE LACK OF A FASTENED SEATBELT. I FIRST NOTICED THIS WHEN MY VEHICLE WAS AT 500 MILES AND IT IS NOW OVER 5000 AND STILL NOT RESOLVED.
Corrective Action:
MY VEHICLE WHETHER STATIONARY OR IN MOTION ROUTINELY DOES NOT CHIME FOR A PASSANGER OR DRIVER WITHOUT A SEATBELT. THE LIGHT DOES COME ON BUT IT WILL ONLY CHIME 10% OF THE TIME. I AM NOT HAVING ISSUES WITH IT CHIMING WHEN THERE IS NOT A PERSON IS IN THE SEAT. I AM CONCERNED THIS IS A LIFE SAFETY ISSUE WITH MY VEHICLE SINCE IF I AM DRIVING AND MY PASSANGER TAKES OFF THERE SEATBELT IT DOES NOT ALERT ME WITH SOUNDS. IT ALSO DOES NOT ALERT ME WOTH SOUND IF I MYSELF FORGET TO APPLY MY SEATBELT. I HAVE CALLED AND SPOKEN TO THE DEALERSHIP AND TAKEN MY VEHICLE IN MULTIPLE TIMES. ONE OF THE SERVICE PEOPLE HAVE HEARD THIS ISSUE OCCUR WHERE IT WOULD CHIME SOMETIMES WHEN HE DID NOT HAVE HIS SEATBELT ON AND OTHER TIMES IT WOULD NOT. I AM CONCERNED THAT THE AIRBAGS MAY NOT FUNCTION CORRECTLY IF THE SEATBELT AND WEIGHT SENSOR FOR THE PASSANGER AND DRIVER ARE NOT FUNCTIONING PROPERLY. I HAVE BEEN ADVISED THAT IT IS NOT AN ISSUE PER THE DEALERSHIP AND TO ME IT IS AS I HAVE NEVER HAD A CAR NOT CHIME NOTIFYING YOU THAT THE SEATBELTS ARE NOT FASENED. THE DEALERSHIP DID TAKE THE SAME TYPE OF VEHICLE OFF THERE LOT TO TEST IN A DIFFERENT CAR AND THAT VEHICLE NEVER CHIMED FOR THE LACK OF A FASTENED SEATBELT. I FIRST NOTICED THIS WHEN MY VEHICLE WAS AT 500 MILES AND IT IS NOW OVER 5000 AND STILL NOT RESOLVED.
Additional Notes:
MY VEHICLE WHETHER STATIONARY OR IN MOTION ROUTINELY DOES NOT CHIME FOR A PASSANGER OR DRIVER WITHOUT A SEATBELT. THE LIGHT DOES COME ON BUT IT WILL ONLY CHIME 10% OF THE TIME. I AM NOT HAVING ISSUES WITH IT CHIMING WHEN THERE IS NOT A PERSON IS IN THE SEAT. I AM CONCERNED THIS IS A LIFE SAFETY ISSUE WITH MY VEHICLE SINCE IF I AM DRIVING AND MY PASSANGER TAKES OFF THERE SEATBELT IT DOES NOT ALERT ME WITH SOUNDS. IT ALSO DOES NOT ALERT ME WOTH SOUND IF I MYSELF FORGET TO APPLY MY SEATBELT. I HAVE CALLED AND SPOKEN TO THE DEALERSHIP AND TAKEN MY VEHICLE IN MULTIPLE TIMES. ONE OF THE SERVICE PEOPLE HAVE HEARD THIS ISSUE OCCUR WHERE IT WOULD CHIME SOMETIMES WHEN HE DID NOT HAVE HIS SEATBELT ON AND OTHER TIMES IT WOULD NOT. I AM CONCERNED THAT THE AIRBAGS MAY NOT FUNCTION CORRECTLY IF THE SEATBELT AND WEIGHT SENSOR FOR THE PASSANGER AND DRIVER ARE NOT FUNCTIONING PROPERLY. I HAVE BEEN ADVISED THAT IT IS NOT AN ISSUE PER THE DEALERSHIP AND TO ME IT IS AS I HAVE NEVER HAD A CAR NOT CHIME NOTIFYING YOU THAT THE SEATBELTS ARE NOT FASENED. THE DEALERSHIP DID TAKE THE SAME TYPE OF VEHICLE OFF THERE LOT TO TEST IN A DIFFERENT CAR AND THAT VEHICLE NEVER CHIMED FOR THE LACK OF A FASTENED SEATBELT. I FIRST NOTICED THIS WHEN MY VEHICLE WAS AT 500 MILES AND IT IS NOW OVER 5000 AND STILL NOT RESOLVED.
Mfg Campaign: 11061535
Recall Date: Jan 9, 2018
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
MY VEHICLE WHETHER STATIONARY OR IN MOTION ROUTINELY DOES NOT CHIME FOR A PASSANGER OR DRIVER WITHOUT A SEATBELT. THE LIGHT DOES COME ON BUT IT WILL ONLY CHIME 10% OF THE TIME. I AM NOT HAVING ISSUES WITH IT CHIMING WHEN THERE IS NOT A PERSON IS IN THE SEAT. I AM CONCERNED THIS IS A LIFE SAFETY ISSUE WITH MY VEHICLE SINCE IF I AM DRIVING AND MY PASSANGER TAKES OFF THERE SEATBELT IT DOES NOT ALERT ME WITH SOUNDS. IT ALSO DOES NOT ALERT ME WOTH SOUND IF I MYSELF FORGET TO APPLY MY SEATBELT. I HAVE CALLED AND SPOKEN TO THE DEALERSHIP AND TAKEN MY VEHICLE IN MULTIPLE TIMES. ONE OF THE SERVICE PEOPLE HAVE HEARD THIS ISSUE OCCUR WHERE IT WOULD CHIME SOMETIMES WHEN HE DID NOT HAVE HIS SEATBELT ON AND OTHER TIMES IT WOULD NOT. I AM CONCERNED THAT THE AIRBAGS MAY NOT FUNCTION CORRECTLY IF THE SEATBELT AND WEIGHT SENSOR FOR THE PASSANGER AND DRIVER ARE NOT FUNCTIONING PROPERLY. I HAVE BEEN ADVISED THAT IT IS NOT AN ISSUE PER THE DEALERSHIP AND TO ME IT IS AS I HAVE NEVER HAD A CAR NOT CHIME NOTIFYING YOU THAT THE SEATBELTS ARE NOT FASENED. THE DEALERSHIP DID TAKE THE SAME TYPE OF VEHICLE OFF THERE LOT TO TEST IN A DIFFERENT CAR AND THAT VEHICLE NEVER CHIMED FOR THE LACK OF A FASTENED SEATBELT. I FIRST NOTICED THIS WHEN MY VEHICLE WAS AT 500 MILES AND IT IS NOW OVER 5000 AND STILL NOT RESOLVED.
Corrective Action:
MY VEHICLE WHETHER STATIONARY OR IN MOTION ROUTINELY DOES NOT CHIME FOR A PASSANGER OR DRIVER WITHOUT A SEATBELT. THE LIGHT DOES COME ON BUT IT WILL ONLY CHIME 10% OF THE TIME. I AM NOT HAVING ISSUES WITH IT CHIMING WHEN THERE IS NOT A PERSON IS IN THE SEAT. I AM CONCERNED THIS IS A LIFE SAFETY ISSUE WITH MY VEHICLE SINCE IF I AM DRIVING AND MY PASSANGER TAKES OFF THERE SEATBELT IT DOES NOT ALERT ME WITH SOUNDS. IT ALSO DOES NOT ALERT ME WOTH SOUND IF I MYSELF FORGET TO APPLY MY SEATBELT. I HAVE CALLED AND SPOKEN TO THE DEALERSHIP AND TAKEN MY VEHICLE IN MULTIPLE TIMES. ONE OF THE SERVICE PEOPLE HAVE HEARD THIS ISSUE OCCUR WHERE IT WOULD CHIME SOMETIMES WHEN HE DID NOT HAVE HIS SEATBELT ON AND OTHER TIMES IT WOULD NOT. I AM CONCERNED THAT THE AIRBAGS MAY NOT FUNCTION CORRECTLY IF THE SEATBELT AND WEIGHT SENSOR FOR THE PASSANGER AND DRIVER ARE NOT FUNCTIONING PROPERLY. I HAVE BEEN ADVISED THAT IT IS NOT AN ISSUE PER THE DEALERSHIP AND TO ME IT IS AS I HAVE NEVER HAD A CAR NOT CHIME NOTIFYING YOU THAT THE SEATBELTS ARE NOT FASENED. THE DEALERSHIP DID TAKE THE SAME TYPE OF VEHICLE OFF THERE LOT TO TEST IN A DIFFERENT CAR AND THAT VEHICLE NEVER CHIMED FOR THE LACK OF A FASTENED SEATBELT. I FIRST NOTICED THIS WHEN MY VEHICLE WAS AT 500 MILES AND IT IS NOW OVER 5000 AND STILL NOT RESOLVED.
Additional Notes:
MY VEHICLE WHETHER STATIONARY OR IN MOTION ROUTINELY DOES NOT CHIME FOR A PASSANGER OR DRIVER WITHOUT A SEATBELT. THE LIGHT DOES COME ON BUT IT WILL ONLY CHIME 10% OF THE TIME. I AM NOT HAVING ISSUES WITH IT CHIMING WHEN THERE IS NOT A PERSON IS IN THE SEAT. I AM CONCERNED THIS IS A LIFE SAFETY ISSUE WITH MY VEHICLE SINCE IF I AM DRIVING AND MY PASSANGER TAKES OFF THERE SEATBELT IT DOES NOT ALERT ME WITH SOUNDS. IT ALSO DOES NOT ALERT ME WOTH SOUND IF I MYSELF FORGET TO APPLY MY SEATBELT. I HAVE CALLED AND SPOKEN TO THE DEALERSHIP AND TAKEN MY VEHICLE IN MULTIPLE TIMES. ONE OF THE SERVICE PEOPLE HAVE HEARD THIS ISSUE OCCUR WHERE IT WOULD CHIME SOMETIMES WHEN HE DID NOT HAVE HIS SEATBELT ON AND OTHER TIMES IT WOULD NOT. I AM CONCERNED THAT THE AIRBAGS MAY NOT FUNCTION CORRECTLY IF THE SEATBELT AND WEIGHT SENSOR FOR THE PASSANGER AND DRIVER ARE NOT FUNCTIONING PROPERLY. I HAVE BEEN ADVISED THAT IT IS NOT AN ISSUE PER THE DEALERSHIP AND TO ME IT IS AS I HAVE NEVER HAD A CAR NOT CHIME NOTIFYING YOU THAT THE SEATBELTS ARE NOT FASENED. THE DEALERSHIP DID TAKE THE SAME TYPE OF VEHICLE OFF THERE LOT TO TEST IN A DIFFERENT CAR AND THAT VEHICLE NEVER CHIMED FOR THE LACK OF A FASTENED SEATBELT. I FIRST NOTICED THIS WHEN MY VEHICLE WAS AT 500 MILES AND IT IS NOW OVER 5000 AND STILL NOT RESOLVED.
Mfg Campaign: 11061535
Recall Date: Jan 9, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
CONSISTANLTY LOSING TIRE PRESSURE, SINCE DATE OF PURCHASE. I HAVE TO ADD AIR TO TIRES ON A MONTHLY BASIS...
Corrective Action:
CONSISTANLTY LOSING TIRE PRESSURE, SINCE DATE OF PURCHASE. I HAVE TO ADD AIR TO TIRES ON A MONTHLY BASIS...
Additional Notes:
CONSISTANLTY LOSING TIRE PRESSURE, SINCE DATE OF PURCHASE. I HAVE TO ADD AIR TO TIRES ON A MONTHLY BASIS...
Mfg Campaign: 11047147
Recall Date: Nov 18, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING MY 2017 CHEVROLET TRAVERSE AT INTERSTATE SPEEDS, THE VEHICLE, WITHOUT WARNING, SHUT DOWN. WHEN I SAY SHUT DOWN, I MEAN SHUT OFF COMPLETELY. THIS WAS A COMPLETE LOSS OF ALL POWER TO THE CAR. THE ENGINE SHUT OFF, THE LIGHTS (INTERNAL AND EXTERNAL) SHUT OFF, THERE WAS NO POWER STEERING, THE BRAKES WHERE DIFFICULT TO PUSH DOWN, ETC. AS I AM NOW COASTING DOWN THE INTERSTATE WITH NO POWER TO THE CAR I PUT IT IN NEUTRAL AND TURNED ON MY FLASHERS. WITH NO POWER STEERING AND BRAKES THAT ARE STIFF, I SOMEHOW WAS ABLE TO SLOWLY FORCE THE CAR TO THE SIDE OF THE INTERSTATE AND GET IT TO STOP. I TRIED TO RESTART THE VEHICLE AND IT WOULD NOT START. I PUT IT IN PARK AND SAT THERE FOR A FEW MINUTES BEFORE TRYING AGAIN. ONCE I TRIED, THE VEHICLE STARTED AND I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE MORNING AFTER THIS INCIDENT, I STARTED UP MY TRAVERSE AND NOTICED THAT THE FUEL GAUGE IS SHOWING EMPTY, BUT THE CAR HAD A HALF OF A TANK WHEN I GOT HOME LAST NIGHT. THERE IS SOMETHING SERIOUS GOING ON WITH THIS TRAVERSE AND CHEVROLET VEHICLES IN GENERAL. THIS IS THE 2ND DIFFERENT VEHICLE THAT I HAVE OWNED THAT HAS SHUT DOWN WHILE DRIVING DOWN THE ROAD. THE 1ST CAR WAS A 2016 CHEVROLET IMPALA.
Corrective Action:
WHILE DRIVING MY 2017 CHEVROLET TRAVERSE AT INTERSTATE SPEEDS, THE VEHICLE, WITHOUT WARNING, SHUT DOWN. WHEN I SAY SHUT DOWN, I MEAN SHUT OFF COMPLETELY. THIS WAS A COMPLETE LOSS OF ALL POWER TO THE CAR. THE ENGINE SHUT OFF, THE LIGHTS (INTERNAL AND EXTERNAL) SHUT OFF, THERE WAS NO POWER STEERING, THE BRAKES WHERE DIFFICULT TO PUSH DOWN, ETC. AS I AM NOW COASTING DOWN THE INTERSTATE WITH NO POWER TO THE CAR I PUT IT IN NEUTRAL AND TURNED ON MY FLASHERS. WITH NO POWER STEERING AND BRAKES THAT ARE STIFF, I SOMEHOW WAS ABLE TO SLOWLY FORCE THE CAR TO THE SIDE OF THE INTERSTATE AND GET IT TO STOP. I TRIED TO RESTART THE VEHICLE AND IT WOULD NOT START. I PUT IT IN PARK AND SAT THERE FOR A FEW MINUTES BEFORE TRYING AGAIN. ONCE I TRIED, THE VEHICLE STARTED AND I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE MORNING AFTER THIS INCIDENT, I STARTED UP MY TRAVERSE AND NOTICED THAT THE FUEL GAUGE IS SHOWING EMPTY, BUT THE CAR HAD A HALF OF A TANK WHEN I GOT HOME LAST NIGHT. THERE IS SOMETHING SERIOUS GOING ON WITH THIS TRAVERSE AND CHEVROLET VEHICLES IN GENERAL. THIS IS THE 2ND DIFFERENT VEHICLE THAT I HAVE OWNED THAT HAS SHUT DOWN WHILE DRIVING DOWN THE ROAD. THE 1ST CAR WAS A 2016 CHEVROLET IMPALA.
Additional Notes:
WHILE DRIVING MY 2017 CHEVROLET TRAVERSE AT INTERSTATE SPEEDS, THE VEHICLE, WITHOUT WARNING, SHUT DOWN. WHEN I SAY SHUT DOWN, I MEAN SHUT OFF COMPLETELY. THIS WAS A COMPLETE LOSS OF ALL POWER TO THE CAR. THE ENGINE SHUT OFF, THE LIGHTS (INTERNAL AND EXTERNAL) SHUT OFF, THERE WAS NO POWER STEERING, THE BRAKES WHERE DIFFICULT TO PUSH DOWN, ETC. AS I AM NOW COASTING DOWN THE INTERSTATE WITH NO POWER TO THE CAR I PUT IT IN NEUTRAL AND TURNED ON MY FLASHERS. WITH NO POWER STEERING AND BRAKES THAT ARE STIFF, I SOMEHOW WAS ABLE TO SLOWLY FORCE THE CAR TO THE SIDE OF THE INTERSTATE AND GET IT TO STOP. I TRIED TO RESTART THE VEHICLE AND IT WOULD NOT START. I PUT IT IN PARK AND SAT THERE FOR A FEW MINUTES BEFORE TRYING AGAIN. ONCE I TRIED, THE VEHICLE STARTED AND I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE MORNING AFTER THIS INCIDENT, I STARTED UP MY TRAVERSE AND NOTICED THAT THE FUEL GAUGE IS SHOWING EMPTY, BUT THE CAR HAD A HALF OF A TANK WHEN I GOT HOME LAST NIGHT. THERE IS SOMETHING SERIOUS GOING ON WITH THIS TRAVERSE AND CHEVROLET VEHICLES IN GENERAL. THIS IS THE 2ND DIFFERENT VEHICLE THAT I HAVE OWNED THAT HAS SHUT DOWN WHILE DRIVING DOWN THE ROAD. THE 1ST CAR WAS A 2016 CHEVROLET IMPALA.
Mfg Campaign: 11044408
Recall Date: Nov 8, 2017
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING MY 2017 CHEVROLET TRAVERSE AT INTERSTATE SPEEDS, THE VEHICLE, WITHOUT WARNING, SHUT DOWN. WHEN I SAY SHUT DOWN, I MEAN SHUT OFF COMPLETELY. THIS WAS A COMPLETE LOSS OF ALL POWER TO THE CAR. THE ENGINE SHUT OFF, THE LIGHTS (INTERNAL AND EXTERNAL) SHUT OFF, THERE WAS NO POWER STEERING, THE BRAKES WHERE DIFFICULT TO PUSH DOWN, ETC. AS I AM NOW COASTING DOWN THE INTERSTATE WITH NO POWER TO THE CAR I PUT IT IN NEUTRAL AND TURNED ON MY FLASHERS. WITH NO POWER STEERING AND BRAKES THAT ARE STIFF, I SOMEHOW WAS ABLE TO SLOWLY FORCE THE CAR TO THE SIDE OF THE INTERSTATE AND GET IT TO STOP. I TRIED TO RESTART THE VEHICLE AND IT WOULD NOT START. I PUT IT IN PARK AND SAT THERE FOR A FEW MINUTES BEFORE TRYING AGAIN. ONCE I TRIED, THE VEHICLE STARTED AND I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE MORNING AFTER THIS INCIDENT, I STARTED UP MY TRAVERSE AND NOTICED THAT THE FUEL GAUGE IS SHOWING EMPTY, BUT THE CAR HAD A HALF OF A TANK WHEN I GOT HOME LAST NIGHT. THERE IS SOMETHING SERIOUS GOING ON WITH THIS TRAVERSE AND CHEVROLET VEHICLES IN GENERAL. THIS IS THE 2ND DIFFERENT VEHICLE THAT I HAVE OWNED THAT HAS SHUT DOWN WHILE DRIVING DOWN THE ROAD. THE 1ST CAR WAS A 2016 CHEVROLET IMPALA.
Corrective Action:
WHILE DRIVING MY 2017 CHEVROLET TRAVERSE AT INTERSTATE SPEEDS, THE VEHICLE, WITHOUT WARNING, SHUT DOWN. WHEN I SAY SHUT DOWN, I MEAN SHUT OFF COMPLETELY. THIS WAS A COMPLETE LOSS OF ALL POWER TO THE CAR. THE ENGINE SHUT OFF, THE LIGHTS (INTERNAL AND EXTERNAL) SHUT OFF, THERE WAS NO POWER STEERING, THE BRAKES WHERE DIFFICULT TO PUSH DOWN, ETC. AS I AM NOW COASTING DOWN THE INTERSTATE WITH NO POWER TO THE CAR I PUT IT IN NEUTRAL AND TURNED ON MY FLASHERS. WITH NO POWER STEERING AND BRAKES THAT ARE STIFF, I SOMEHOW WAS ABLE TO SLOWLY FORCE THE CAR TO THE SIDE OF THE INTERSTATE AND GET IT TO STOP. I TRIED TO RESTART THE VEHICLE AND IT WOULD NOT START. I PUT IT IN PARK AND SAT THERE FOR A FEW MINUTES BEFORE TRYING AGAIN. ONCE I TRIED, THE VEHICLE STARTED AND I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE MORNING AFTER THIS INCIDENT, I STARTED UP MY TRAVERSE AND NOTICED THAT THE FUEL GAUGE IS SHOWING EMPTY, BUT THE CAR HAD A HALF OF A TANK WHEN I GOT HOME LAST NIGHT. THERE IS SOMETHING SERIOUS GOING ON WITH THIS TRAVERSE AND CHEVROLET VEHICLES IN GENERAL. THIS IS THE 2ND DIFFERENT VEHICLE THAT I HAVE OWNED THAT HAS SHUT DOWN WHILE DRIVING DOWN THE ROAD. THE 1ST CAR WAS A 2016 CHEVROLET IMPALA.
Additional Notes:
WHILE DRIVING MY 2017 CHEVROLET TRAVERSE AT INTERSTATE SPEEDS, THE VEHICLE, WITHOUT WARNING, SHUT DOWN. WHEN I SAY SHUT DOWN, I MEAN SHUT OFF COMPLETELY. THIS WAS A COMPLETE LOSS OF ALL POWER TO THE CAR. THE ENGINE SHUT OFF, THE LIGHTS (INTERNAL AND EXTERNAL) SHUT OFF, THERE WAS NO POWER STEERING, THE BRAKES WHERE DIFFICULT TO PUSH DOWN, ETC. AS I AM NOW COASTING DOWN THE INTERSTATE WITH NO POWER TO THE CAR I PUT IT IN NEUTRAL AND TURNED ON MY FLASHERS. WITH NO POWER STEERING AND BRAKES THAT ARE STIFF, I SOMEHOW WAS ABLE TO SLOWLY FORCE THE CAR TO THE SIDE OF THE INTERSTATE AND GET IT TO STOP. I TRIED TO RESTART THE VEHICLE AND IT WOULD NOT START. I PUT IT IN PARK AND SAT THERE FOR A FEW MINUTES BEFORE TRYING AGAIN. ONCE I TRIED, THE VEHICLE STARTED AND I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE MORNING AFTER THIS INCIDENT, I STARTED UP MY TRAVERSE AND NOTICED THAT THE FUEL GAUGE IS SHOWING EMPTY, BUT THE CAR HAD A HALF OF A TANK WHEN I GOT HOME LAST NIGHT. THERE IS SOMETHING SERIOUS GOING ON WITH THIS TRAVERSE AND CHEVROLET VEHICLES IN GENERAL. THIS IS THE 2ND DIFFERENT VEHICLE THAT I HAVE OWNED THAT HAS SHUT DOWN WHILE DRIVING DOWN THE ROAD. THE 1ST CAR WAS A 2016 CHEVROLET IMPALA.
Mfg Campaign: 11044408
Recall Date: Nov 8, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING MY 2017 CHEVROLET TRAVERSE AT INTERSTATE SPEEDS, THE VEHICLE, WITHOUT WARNING, SHUT DOWN. WHEN I SAY SHUT DOWN, I MEAN SHUT OFF COMPLETELY. THIS WAS A COMPLETE LOSS OF ALL POWER TO THE CAR. THE ENGINE SHUT OFF, THE LIGHTS (INTERNAL AND EXTERNAL) SHUT OFF, THERE WAS NO POWER STEERING, THE BRAKES WHERE DIFFICULT TO PUSH DOWN, ETC. AS I AM NOW COASTING DOWN THE INTERSTATE WITH NO POWER TO THE CAR I PUT IT IN NEUTRAL AND TURNED ON MY FLASHERS. WITH NO POWER STEERING AND BRAKES THAT ARE STIFF, I SOMEHOW WAS ABLE TO SLOWLY FORCE THE CAR TO THE SIDE OF THE INTERSTATE AND GET IT TO STOP. I TRIED TO RESTART THE VEHICLE AND IT WOULD NOT START. I PUT IT IN PARK AND SAT THERE FOR A FEW MINUTES BEFORE TRYING AGAIN. ONCE I TRIED, THE VEHICLE STARTED AND I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE MORNING AFTER THIS INCIDENT, I STARTED UP MY TRAVERSE AND NOTICED THAT THE FUEL GAUGE IS SHOWING EMPTY, BUT THE CAR HAD A HALF OF A TANK WHEN I GOT HOME LAST NIGHT. THERE IS SOMETHING SERIOUS GOING ON WITH THIS TRAVERSE AND CHEVROLET VEHICLES IN GENERAL. THIS IS THE 2ND DIFFERENT VEHICLE THAT I HAVE OWNED THAT HAS SHUT DOWN WHILE DRIVING DOWN THE ROAD. THE 1ST CAR WAS A 2016 CHEVROLET IMPALA.
Corrective Action:
WHILE DRIVING MY 2017 CHEVROLET TRAVERSE AT INTERSTATE SPEEDS, THE VEHICLE, WITHOUT WARNING, SHUT DOWN. WHEN I SAY SHUT DOWN, I MEAN SHUT OFF COMPLETELY. THIS WAS A COMPLETE LOSS OF ALL POWER TO THE CAR. THE ENGINE SHUT OFF, THE LIGHTS (INTERNAL AND EXTERNAL) SHUT OFF, THERE WAS NO POWER STEERING, THE BRAKES WHERE DIFFICULT TO PUSH DOWN, ETC. AS I AM NOW COASTING DOWN THE INTERSTATE WITH NO POWER TO THE CAR I PUT IT IN NEUTRAL AND TURNED ON MY FLASHERS. WITH NO POWER STEERING AND BRAKES THAT ARE STIFF, I SOMEHOW WAS ABLE TO SLOWLY FORCE THE CAR TO THE SIDE OF THE INTERSTATE AND GET IT TO STOP. I TRIED TO RESTART THE VEHICLE AND IT WOULD NOT START. I PUT IT IN PARK AND SAT THERE FOR A FEW MINUTES BEFORE TRYING AGAIN. ONCE I TRIED, THE VEHICLE STARTED AND I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE MORNING AFTER THIS INCIDENT, I STARTED UP MY TRAVERSE AND NOTICED THAT THE FUEL GAUGE IS SHOWING EMPTY, BUT THE CAR HAD A HALF OF A TANK WHEN I GOT HOME LAST NIGHT. THERE IS SOMETHING SERIOUS GOING ON WITH THIS TRAVERSE AND CHEVROLET VEHICLES IN GENERAL. THIS IS THE 2ND DIFFERENT VEHICLE THAT I HAVE OWNED THAT HAS SHUT DOWN WHILE DRIVING DOWN THE ROAD. THE 1ST CAR WAS A 2016 CHEVROLET IMPALA.
Additional Notes:
WHILE DRIVING MY 2017 CHEVROLET TRAVERSE AT INTERSTATE SPEEDS, THE VEHICLE, WITHOUT WARNING, SHUT DOWN. WHEN I SAY SHUT DOWN, I MEAN SHUT OFF COMPLETELY. THIS WAS A COMPLETE LOSS OF ALL POWER TO THE CAR. THE ENGINE SHUT OFF, THE LIGHTS (INTERNAL AND EXTERNAL) SHUT OFF, THERE WAS NO POWER STEERING, THE BRAKES WHERE DIFFICULT TO PUSH DOWN, ETC. AS I AM NOW COASTING DOWN THE INTERSTATE WITH NO POWER TO THE CAR I PUT IT IN NEUTRAL AND TURNED ON MY FLASHERS. WITH NO POWER STEERING AND BRAKES THAT ARE STIFF, I SOMEHOW WAS ABLE TO SLOWLY FORCE THE CAR TO THE SIDE OF THE INTERSTATE AND GET IT TO STOP. I TRIED TO RESTART THE VEHICLE AND IT WOULD NOT START. I PUT IT IN PARK AND SAT THERE FOR A FEW MINUTES BEFORE TRYING AGAIN. ONCE I TRIED, THE VEHICLE STARTED AND I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE MORNING AFTER THIS INCIDENT, I STARTED UP MY TRAVERSE AND NOTICED THAT THE FUEL GAUGE IS SHOWING EMPTY, BUT THE CAR HAD A HALF OF A TANK WHEN I GOT HOME LAST NIGHT. THERE IS SOMETHING SERIOUS GOING ON WITH THIS TRAVERSE AND CHEVROLET VEHICLES IN GENERAL. THIS IS THE 2ND DIFFERENT VEHICLE THAT I HAVE OWNED THAT HAS SHUT DOWN WHILE DRIVING DOWN THE ROAD. THE 1ST CAR WAS A 2016 CHEVROLET IMPALA.
Mfg Campaign: 11044408
Recall Date: Nov 8, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING MY 2017 CHEVY TRAVERSE WITH ONLY 12000 MILES ON IT WHEN A LIGHT CAME ON FOR "TRACTION CONTROL " WITHIN 3 SECONDS I LOST ALL POWER. THANK GOD I WAS NOT ON AN EXPRESSWAY AT THE TIME. I HAD TO GET MY BRAND NEW CAR TOWED AND THEY SAID A FUSE BLEW AND THEY REPLACED THAT. THEN ANOTHER LIGHT CAME ON AND THEY HAD TO REPLACE THE MODULE. I WAS WITHOUT A CAR FOR 3 DAYS! THIS COULD HAVE BEEN FATAL HAD I BEEN ON A BUSY ROAD OR EXPRESSWAY. I WILL BE GETTING RID OF THIS CAR ASAP AND DO NOT EVEN FEEL SAFE DRIVING IT TO THE DEALER TO TRADE IT IN! I'VE RECENTLY LEARNED THIS IS A BIG PROBLEM IN GM CARS AND IT'S VERY DANGEROUS! SHAME ON GM THEY NEED TO GET THIS PROBLEM FIXED BEFORE SOMEBODY GETS KILLED.
Corrective Action:
I WAS DRIVING MY 2017 CHEVY TRAVERSE WITH ONLY 12000 MILES ON IT WHEN A LIGHT CAME ON FOR "TRACTION CONTROL " WITHIN 3 SECONDS I LOST ALL POWER. THANK GOD I WAS NOT ON AN EXPRESSWAY AT THE TIME. I HAD TO GET MY BRAND NEW CAR TOWED AND THEY SAID A FUSE BLEW AND THEY REPLACED THAT. THEN ANOTHER LIGHT CAME ON AND THEY HAD TO REPLACE THE MODULE. I WAS WITHOUT A CAR FOR 3 DAYS! THIS COULD HAVE BEEN FATAL HAD I BEEN ON A BUSY ROAD OR EXPRESSWAY. I WILL BE GETTING RID OF THIS CAR ASAP AND DO NOT EVEN FEEL SAFE DRIVING IT TO THE DEALER TO TRADE IT IN! I'VE RECENTLY LEARNED THIS IS A BIG PROBLEM IN GM CARS AND IT'S VERY DANGEROUS! SHAME ON GM THEY NEED TO GET THIS PROBLEM FIXED BEFORE SOMEBODY GETS KILLED.
Additional Notes:
I WAS DRIVING MY 2017 CHEVY TRAVERSE WITH ONLY 12000 MILES ON IT WHEN A LIGHT CAME ON FOR "TRACTION CONTROL " WITHIN 3 SECONDS I LOST ALL POWER. THANK GOD I WAS NOT ON AN EXPRESSWAY AT THE TIME. I HAD TO GET MY BRAND NEW CAR TOWED AND THEY SAID A FUSE BLEW AND THEY REPLACED THAT. THEN ANOTHER LIGHT CAME ON AND THEY HAD TO REPLACE THE MODULE. I WAS WITHOUT A CAR FOR 3 DAYS! THIS COULD HAVE BEEN FATAL HAD I BEEN ON A BUSY ROAD OR EXPRESSWAY. I WILL BE GETTING RID OF THIS CAR ASAP AND DO NOT EVEN FEEL SAFE DRIVING IT TO THE DEALER TO TRADE IT IN! I'VE RECENTLY LEARNED THIS IS A BIG PROBLEM IN GM CARS AND IT'S VERY DANGEROUS! SHAME ON GM THEY NEED TO GET THIS PROBLEM FIXED BEFORE SOMEBODY GETS KILLED.
Mfg Campaign: 11030643
Recall Date: Sep 30, 2017
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
MY DAUGHTER WAS TANGLED WHEN A SEAT BELT GOT WRAPPED AROUND HER NECK AND WOULD NOT LOOSEN BECAUSE IT WAS IN RETRACT MODE AND IT WOULD ONLY TIGHTEN MORE. I HAD TO CUT HER OUT OF THE BELT. THEIR SHOULD BE A WAY TO OVERRIDE THE RETRACTION ON BELTS WHEN THIS HAPPENS. THE CAR WAS PARKED AT THE TIME AND I WAS HOME AND ABLE TO GRAB SCISSORS. U DON'T KNOW WHAT I WOULD OF DONE IF I WAS IN THE ROAD AS I DON'T KEEP SCISSORS IN MY CAR. I DO NOW THOUGH.
Corrective Action:
MY DAUGHTER WAS TANGLED WHEN A SEAT BELT GOT WRAPPED AROUND HER NECK AND WOULD NOT LOOSEN BECAUSE IT WAS IN RETRACT MODE AND IT WOULD ONLY TIGHTEN MORE. I HAD TO CUT HER OUT OF THE BELT. THEIR SHOULD BE A WAY TO OVERRIDE THE RETRACTION ON BELTS WHEN THIS HAPPENS. THE CAR WAS PARKED AT THE TIME AND I WAS HOME AND ABLE TO GRAB SCISSORS. U DON'T KNOW WHAT I WOULD OF DONE IF I WAS IN THE ROAD AS I DON'T KEEP SCISSORS IN MY CAR. I DO NOW THOUGH.
Additional Notes:
MY DAUGHTER WAS TANGLED WHEN A SEAT BELT GOT WRAPPED AROUND HER NECK AND WOULD NOT LOOSEN BECAUSE IT WAS IN RETRACT MODE AND IT WOULD ONLY TIGHTEN MORE. I HAD TO CUT HER OUT OF THE BELT. THEIR SHOULD BE A WAY TO OVERRIDE THE RETRACTION ON BELTS WHEN THIS HAPPENS. THE CAR WAS PARKED AT THE TIME AND I WAS HOME AND ABLE TO GRAB SCISSORS. U DON'T KNOW WHAT I WOULD OF DONE IF I WAS IN THE ROAD AS I DON'T KEEP SCISSORS IN MY CAR. I DO NOW THOUGH.
Mfg Campaign: 11030585
Recall Date: Sep 29, 2017
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MOISTURE IS VISIBLE IN BOTH FRONT HEAD LAMPS AFTER RAIN OR DEW FROM OVERNIGHT. BERGEY'S CHEVROLET (COLMAR, PA) SAW PICTURES AND ADVISED THERE IS A SERVICE BULLETIN FROM CHEVROLET THAT THEY ARE AWARE OF THE ISSUE AND TO ONLY REPLACE THEM IF THEY ARE FILLED WITH WATER. OTHERWISE THE LIGHTS SHOULD CLEAR WITHIN 2-6 HOURS. NOT COMET LT SATISFIED WITH H THE ANSWER BUT WILL MONITOR.
Corrective Action:
MOISTURE IS VISIBLE IN BOTH FRONT HEAD LAMPS AFTER RAIN OR DEW FROM OVERNIGHT. BERGEY'S CHEVROLET (COLMAR, PA) SAW PICTURES AND ADVISED THERE IS A SERVICE BULLETIN FROM CHEVROLET THAT THEY ARE AWARE OF THE ISSUE AND TO ONLY REPLACE THEM IF THEY ARE FILLED WITH WATER. OTHERWISE THE LIGHTS SHOULD CLEAR WITHIN 2-6 HOURS. NOT COMET LT SATISFIED WITH H THE ANSWER BUT WILL MONITOR.
Additional Notes:
MOISTURE IS VISIBLE IN BOTH FRONT HEAD LAMPS AFTER RAIN OR DEW FROM OVERNIGHT. BERGEY'S CHEVROLET (COLMAR, PA) SAW PICTURES AND ADVISED THERE IS A SERVICE BULLETIN FROM CHEVROLET THAT THEY ARE AWARE OF THE ISSUE AND TO ONLY REPLACE THEM IF THEY ARE FILLED WITH WATER. OTHERWISE THE LIGHTS SHOULD CLEAR WITHIN 2-6 HOURS. NOT COMET LT SATISFIED WITH H THE ANSWER BUT WILL MONITOR.
Mfg Campaign: 11022114
Recall Date: Sep 7, 2017
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. AFTER THE VEHICLE WAS PARKED OUTSIDE IN THE RAIN, THE CONTACT NOTICED WATER INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO KOONS CHEVROLET (LOCATED AT 10207 PHILADELPHIA ROAD, WHITE MARSH, MD 21162, TEL: 410-931-8600) TO BE DIAGNOSED. THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 856. UPDATED 09/26/17*LJ CONSUMER STATED HE IS CONCERNED ABOUT THE AIRBAGS, COMPLETE ELECTRICAL COMPONENETS. UPDATED 10/3/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. AFTER THE VEHICLE WAS PARKED OUTSIDE IN THE RAIN, THE CONTACT NOTICED WATER INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO KOONS CHEVROLET (LOCATED AT 10207 PHILADELPHIA ROAD, WHITE MARSH, MD 21162, TEL: 410-931-8600) TO BE DIAGNOSED. THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 856. UPDATED 09/26/17*LJ CONSUMER STATED HE IS CONCERNED ABOUT THE AIRBAGS, COMPLETE ELECTRICAL COMPONENETS. UPDATED 10/3/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. AFTER THE VEHICLE WAS PARKED OUTSIDE IN THE RAIN, THE CONTACT NOTICED WATER INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO KOONS CHEVROLET (LOCATED AT 10207 PHILADELPHIA ROAD, WHITE MARSH, MD 21162, TEL: 410-931-8600) TO BE DIAGNOSED. THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 856. UPDATED 09/26/17*LJ CONSUMER STATED HE IS CONCERNED ABOUT THE AIRBAGS, COMPLETE ELECTRICAL COMPONENETS. UPDATED 10/3/18*JB
Mfg Campaign: 11014152
Recall Date: Aug 10, 2017
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
FIRST PROBLEM IS THAT THE FUEL GUAGE FLUCTUATES. SECOND AND MOST FRIGHTENING, WHILE I WAS DRINKING ON WED. THE 19TH OF JULY WITH MY SON, MY TRAVERSE COMPLETELY SHUT OFF. I TOOK IT TO THE DEALER THAT NIGHT, GOT IT BACK THE FOLLOWING MONDAY AND WAS TOLD THAT THE PROBLEM COULDN'T BE DUPLICATED. I'M GUESSING THIS IS THE STANDARD ANSWER TO THESE PROBLEMS. IT'S NOT ACCEPTABLE TO ME I THAT I KNOW THAT THIS HAS BEEN A PREVIOUS ISSUE WITH THIS VEHICLE. I AM ALSO FRIGHTENINGLY AWARE THAT THERE HAVE BEEN DEATHS CAUSED BY THIS. I AM STILL DRIVING THE VEHICLE TRUSTING THAT GM STAND BEHIND THEIR VEHICLES AS WELL AS THEY TECHNICIANS. PLEASE, PLEASE FIX THIS PROBLEM!! I AM AWARE OF THE PREVIOUS RECALLS ON EARLIER TRAVERSES AND I WANT IT TO BE KNOWN THAT THIS ISSUE IS IN FACT STILL AN ISSUE. A VERY SERIOUS ISSUE!!!
Corrective Action:
FIRST PROBLEM IS THAT THE FUEL GUAGE FLUCTUATES. SECOND AND MOST FRIGHTENING, WHILE I WAS DRINKING ON WED. THE 19TH OF JULY WITH MY SON, MY TRAVERSE COMPLETELY SHUT OFF. I TOOK IT TO THE DEALER THAT NIGHT, GOT IT BACK THE FOLLOWING MONDAY AND WAS TOLD THAT THE PROBLEM COULDN'T BE DUPLICATED. I'M GUESSING THIS IS THE STANDARD ANSWER TO THESE PROBLEMS. IT'S NOT ACCEPTABLE TO ME I THAT I KNOW THAT THIS HAS BEEN A PREVIOUS ISSUE WITH THIS VEHICLE. I AM ALSO FRIGHTENINGLY AWARE THAT THERE HAVE BEEN DEATHS CAUSED BY THIS. I AM STILL DRIVING THE VEHICLE TRUSTING THAT GM STAND BEHIND THEIR VEHICLES AS WELL AS THEY TECHNICIANS. PLEASE, PLEASE FIX THIS PROBLEM!! I AM AWARE OF THE PREVIOUS RECALLS ON EARLIER TRAVERSES AND I WANT IT TO BE KNOWN THAT THIS ISSUE IS IN FACT STILL AN ISSUE. A VERY SERIOUS ISSUE!!!
Additional Notes:
FIRST PROBLEM IS THAT THE FUEL GUAGE FLUCTUATES. SECOND AND MOST FRIGHTENING, WHILE I WAS DRINKING ON WED. THE 19TH OF JULY WITH MY SON, MY TRAVERSE COMPLETELY SHUT OFF. I TOOK IT TO THE DEALER THAT NIGHT, GOT IT BACK THE FOLLOWING MONDAY AND WAS TOLD THAT THE PROBLEM COULDN'T BE DUPLICATED. I'M GUESSING THIS IS THE STANDARD ANSWER TO THESE PROBLEMS. IT'S NOT ACCEPTABLE TO ME I THAT I KNOW THAT THIS HAS BEEN A PREVIOUS ISSUE WITH THIS VEHICLE. I AM ALSO FRIGHTENINGLY AWARE THAT THERE HAVE BEEN DEATHS CAUSED BY THIS. I AM STILL DRIVING THE VEHICLE TRUSTING THAT GM STAND BEHIND THEIR VEHICLES AS WELL AS THEY TECHNICIANS. PLEASE, PLEASE FIX THIS PROBLEM!! I AM AWARE OF THE PREVIOUS RECALLS ON EARLIER TRAVERSES AND I WANT IT TO BE KNOWN THAT THIS ISSUE IS IN FACT STILL AN ISSUE. A VERY SERIOUS ISSUE!!!
Mfg Campaign: 11010915
Recall Date: Jul 27, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FIRST PROBLEM IS THAT THE FUEL GUAGE FLUCTUATES. SECOND AND MOST FRIGHTENING, WHILE I WAS DRINKING ON WED. THE 19TH OF JULY WITH MY SON, MY TRAVERSE COMPLETELY SHUT OFF. I TOOK IT TO THE DEALER THAT NIGHT, GOT IT BACK THE FOLLOWING MONDAY AND WAS TOLD THAT THE PROBLEM COULDN'T BE DUPLICATED. I'M GUESSING THIS IS THE STANDARD ANSWER TO THESE PROBLEMS. IT'S NOT ACCEPTABLE TO ME I THAT I KNOW THAT THIS HAS BEEN A PREVIOUS ISSUE WITH THIS VEHICLE. I AM ALSO FRIGHTENINGLY AWARE THAT THERE HAVE BEEN DEATHS CAUSED BY THIS. I AM STILL DRIVING THE VEHICLE TRUSTING THAT GM STAND BEHIND THEIR VEHICLES AS WELL AS THEY TECHNICIANS. PLEASE, PLEASE FIX THIS PROBLEM!! I AM AWARE OF THE PREVIOUS RECALLS ON EARLIER TRAVERSES AND I WANT IT TO BE KNOWN THAT THIS ISSUE IS IN FACT STILL AN ISSUE. A VERY SERIOUS ISSUE!!!
Corrective Action:
FIRST PROBLEM IS THAT THE FUEL GUAGE FLUCTUATES. SECOND AND MOST FRIGHTENING, WHILE I WAS DRINKING ON WED. THE 19TH OF JULY WITH MY SON, MY TRAVERSE COMPLETELY SHUT OFF. I TOOK IT TO THE DEALER THAT NIGHT, GOT IT BACK THE FOLLOWING MONDAY AND WAS TOLD THAT THE PROBLEM COULDN'T BE DUPLICATED. I'M GUESSING THIS IS THE STANDARD ANSWER TO THESE PROBLEMS. IT'S NOT ACCEPTABLE TO ME I THAT I KNOW THAT THIS HAS BEEN A PREVIOUS ISSUE WITH THIS VEHICLE. I AM ALSO FRIGHTENINGLY AWARE THAT THERE HAVE BEEN DEATHS CAUSED BY THIS. I AM STILL DRIVING THE VEHICLE TRUSTING THAT GM STAND BEHIND THEIR VEHICLES AS WELL AS THEY TECHNICIANS. PLEASE, PLEASE FIX THIS PROBLEM!! I AM AWARE OF THE PREVIOUS RECALLS ON EARLIER TRAVERSES AND I WANT IT TO BE KNOWN THAT THIS ISSUE IS IN FACT STILL AN ISSUE. A VERY SERIOUS ISSUE!!!
Additional Notes:
FIRST PROBLEM IS THAT THE FUEL GUAGE FLUCTUATES. SECOND AND MOST FRIGHTENING, WHILE I WAS DRINKING ON WED. THE 19TH OF JULY WITH MY SON, MY TRAVERSE COMPLETELY SHUT OFF. I TOOK IT TO THE DEALER THAT NIGHT, GOT IT BACK THE FOLLOWING MONDAY AND WAS TOLD THAT THE PROBLEM COULDN'T BE DUPLICATED. I'M GUESSING THIS IS THE STANDARD ANSWER TO THESE PROBLEMS. IT'S NOT ACCEPTABLE TO ME I THAT I KNOW THAT THIS HAS BEEN A PREVIOUS ISSUE WITH THIS VEHICLE. I AM ALSO FRIGHTENINGLY AWARE THAT THERE HAVE BEEN DEATHS CAUSED BY THIS. I AM STILL DRIVING THE VEHICLE TRUSTING THAT GM STAND BEHIND THEIR VEHICLES AS WELL AS THEY TECHNICIANS. PLEASE, PLEASE FIX THIS PROBLEM!! I AM AWARE OF THE PREVIOUS RECALLS ON EARLIER TRAVERSES AND I WANT IT TO BE KNOWN THAT THIS ISSUE IS IN FACT STILL AN ISSUE. A VERY SERIOUS ISSUE!!!
Mfg Campaign: 11010915
Recall Date: Jul 27, 2017
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