Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
538 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
September 26th 2023 i noticed my traverse accelerated by itself while in park i reported the evap issue made my check emgine light come on and stay on i noticed gm recalled 2019 traverses and up a year models for the same reason but not 2018 models on september the 7th 2023 i also got a code saying control moduoe communication chassis expansion can bus offf when the check engine light ccame on also please help me with this matter i have a child i have to be responsible for im scared of this problem
Corrective Action:
September 26th 2023 i noticed my traverse accelerated by itself while in park i reported the evap issue made my check emgine light come on and stay on i noticed gm recalled 2019 traverses and up a year models for the same reason but not 2018 models on september the 7th 2023 i also got a code saying control moduoe communication chassis expansion can bus offf when the check engine light ccame on also please help me with this matter i have a child i have to be responsible for im scared of this problem
Additional Notes:
September 26th 2023 i noticed my traverse accelerated by itself while in park i reported the evap issue made my check emgine light come on and stay on i noticed gm recalled 2019 traverses and up a year models for the same reason but not 2018 models on september the 7th 2023 i also got a code saying control moduoe communication chassis expansion can bus offf when the check engine light ccame on also please help me with this matter i have a child i have to be responsible for im scared of this problem
Mfg Campaign: 11546741
Recall Date: Sep 27, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
September 26th 2023 i noticed my traverse accelerated by itself while in park i reported the evap issue made my check emgine light come on and stay on i noticed gm recalled 2019 traverses and up a year models for the same reason but not 2018 models on september the 7th 2023 i also got a code saying control moduoe communication chassis expansion can bus offf when the check engine light ccame on also please help me with this matter i have a child i have to be responsible for im scared of this problem
Corrective Action:
September 26th 2023 i noticed my traverse accelerated by itself while in park i reported the evap issue made my check emgine light come on and stay on i noticed gm recalled 2019 traverses and up a year models for the same reason but not 2018 models on september the 7th 2023 i also got a code saying control moduoe communication chassis expansion can bus offf when the check engine light ccame on also please help me with this matter i have a child i have to be responsible for im scared of this problem
Additional Notes:
September 26th 2023 i noticed my traverse accelerated by itself while in park i reported the evap issue made my check emgine light come on and stay on i noticed gm recalled 2019 traverses and up a year models for the same reason but not 2018 models on september the 7th 2023 i also got a code saying control moduoe communication chassis expansion can bus offf when the check engine light ccame on also please help me with this matter i have a child i have to be responsible for im scared of this problem
Mfg Campaign: 11546741
Recall Date: Sep 27, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I went to shell and got Gas on september 7th and september 8th when i started. My traverse it started shaking like it was cold then the check engine light came on i went to autozone it read a p0496 code forevap system flow during non purge
Corrective Action:
I went to shell and got Gas on september 7th and september 8th when i started. My traverse it started shaking like it was cold then the check engine light came on i went to autozone it read a p0496 code forevap system flow during non purge
Additional Notes:
I went to shell and got Gas on september 7th and september 8th when i started. My traverse it started shaking like it was cold then the check engine light came on i went to autozone it read a p0496 code forevap system flow during non purge
Mfg Campaign: 11543760
Recall Date: Sep 11, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I put my car into park and turn it off I’m Shift to park error code. So the car stays on and won’t turn off. I turn the car on and off shift the gear and nothing happens. I have to sit in the car a hope that it goes into park. See photo.
Corrective Action:
When I put my car into park and turn it off I’m Shift to park error code. So the car stays on and won’t turn off. I turn the car on and off shift the gear and nothing happens. I have to sit in the car a hope that it goes into park. See photo.
Additional Notes:
When I put my car into park and turn it off I’m Shift to park error code. So the car stays on and won’t turn off. I turn the car on and off shift the gear and nothing happens. I have to sit in the car a hope that it goes into park. See photo.
Mfg Campaign: 11542274
Recall Date: Sep 2, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When I put my car into park and turn it off I’m Shift to park error code. So the car stays on and won’t turn off. I turn the car on and off shift the gear and nothing happens. I have to sit in the car a hope that it goes into park. See photo.
Corrective Action:
When I put my car into park and turn it off I’m Shift to park error code. So the car stays on and won’t turn off. I turn the car on and off shift the gear and nothing happens. I have to sit in the car a hope that it goes into park. See photo.
Additional Notes:
When I put my car into park and turn it off I’m Shift to park error code. So the car stays on and won’t turn off. I turn the car on and off shift the gear and nothing happens. I have to sit in the car a hope that it goes into park. See photo.
Mfg Campaign: 11542274
Recall Date: Sep 2, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Put vehicle into Park and push engine stop button. The engine does not shut off and shift to park light comes on along with alarm. You cannot shut off and lock the vehicle. This is a serious safety issue which GM has not issued a recall. They issued a Technical Service bulletin 19-NA-206 to dealer and requiring customer to pay for the update. This should be a safety recall. There are many complaint on file from GM customers on various models. Can you investigate this and get them to correct this safety issue.
Corrective Action:
Put vehicle into Park and push engine stop button. The engine does not shut off and shift to park light comes on along with alarm. You cannot shut off and lock the vehicle. This is a serious safety issue which GM has not issued a recall. They issued a Technical Service bulletin 19-NA-206 to dealer and requiring customer to pay for the update. This should be a safety recall. There are many complaint on file from GM customers on various models. Can you investigate this and get them to correct this safety issue.
Additional Notes:
Put vehicle into Park and push engine stop button. The engine does not shut off and shift to park light comes on along with alarm. You cannot shut off and lock the vehicle. This is a serious safety issue which GM has not issued a recall. They issued a Technical Service bulletin 19-NA-206 to dealer and requiring customer to pay for the update. This should be a safety recall. There are many complaint on file from GM customers on various models. Can you investigate this and get them to correct this safety issue.
Mfg Campaign: 11541335
Recall Date: Aug 29, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Just started happening: on occasion, when trying to shut vehicle off, the accessory light kicks on and DIC says "SHIFT TO PARK". I have to restart the car many times and shift it from drive to park to finally get it to shut off. The issue is commonly discussed on youtube. It's the sensor/switch that tells the car it's in park. Please offer a fix.
Corrective Action:
Just started happening: on occasion, when trying to shut vehicle off, the accessory light kicks on and DIC says "SHIFT TO PARK". I have to restart the car many times and shift it from drive to park to finally get it to shut off. The issue is commonly discussed on youtube. It's the sensor/switch that tells the car it's in park. Please offer a fix.
Additional Notes:
Just started happening: on occasion, when trying to shut vehicle off, the accessory light kicks on and DIC says "SHIFT TO PARK". I have to restart the car many times and shift it from drive to park to finally get it to shut off. The issue is commonly discussed on youtube. It's the sensor/switch that tells the car it's in park. Please offer a fix.
Mfg Campaign: 11541130
Recall Date: Aug 28, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle had known service bulletin transmission shudder and told torque converter failure for vehicle with only 57000 miles. Vehicle already had TCM and transmission control and flush services at 9,000 and 15,000 miles. GM did 50/50 split of bill since 5 year power warranty was expired. GM should be paying these entire costs to customers for a known quality issue documented in numerous service bulletins for the Traverse.
Corrective Action:
Vehicle had known service bulletin transmission shudder and told torque converter failure for vehicle with only 57000 miles. Vehicle already had TCM and transmission control and flush services at 9,000 and 15,000 miles. GM did 50/50 split of bill since 5 year power warranty was expired. GM should be paying these entire costs to customers for a known quality issue documented in numerous service bulletins for the Traverse.
Additional Notes:
Vehicle had known service bulletin transmission shudder and told torque converter failure for vehicle with only 57000 miles. Vehicle already had TCM and transmission control and flush services at 9,000 and 15,000 miles. GM did 50/50 split of bill since 5 year power warranty was expired. GM should be paying these entire costs to customers for a known quality issue documented in numerous service bulletins for the Traverse.
Mfg Campaign: 11540742
Recall Date: Aug 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SHIFT TO PARK error comes up when park to shut down. Does not allow shutdown of the car without beeping notices. Not allowing doors to lock or driver to exit. Must be fairly common as Google shows a lot of workarounds or how to fix a clip under the shifter knob down in the console.
Corrective Action:
SHIFT TO PARK error comes up when park to shut down. Does not allow shutdown of the car without beeping notices. Not allowing doors to lock or driver to exit. Must be fairly common as Google shows a lot of workarounds or how to fix a clip under the shifter knob down in the console.
Additional Notes:
SHIFT TO PARK error comes up when park to shut down. Does not allow shutdown of the car without beeping notices. Not allowing doors to lock or driver to exit. Must be fairly common as Google shows a lot of workarounds or how to fix a clip under the shifter knob down in the console.
Mfg Campaign: 11539511
Recall Date: Aug 19, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SHIFT TO PARK error comes up when park to shut down. Does not allow shutdown of the car without beeping notices. Not allowing doors to lock or driver to exit. Must be fairly common as Google shows a lot of workarounds or how to fix a clip under the shifter knob down in the console.
Corrective Action:
SHIFT TO PARK error comes up when park to shut down. Does not allow shutdown of the car without beeping notices. Not allowing doors to lock or driver to exit. Must be fairly common as Google shows a lot of workarounds or how to fix a clip under the shifter knob down in the console.
Additional Notes:
SHIFT TO PARK error comes up when park to shut down. Does not allow shutdown of the car without beeping notices. Not allowing doors to lock or driver to exit. Must be fairly common as Google shows a lot of workarounds or how to fix a clip under the shifter knob down in the console.
Mfg Campaign: 11539511
Recall Date: Aug 19, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Side Detection unavailable alert keeps coming and off on, when car is started. The alert comes and goes.
Corrective Action:
Side Detection unavailable alert keeps coming and off on, when car is started. The alert comes and goes.
Additional Notes:
Side Detection unavailable alert keeps coming and off on, when car is started. The alert comes and goes.
Mfg Campaign: 11534303
Recall Date: Jul 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Side Detection unavailable alert keeps coming and off on, when car is started. The alert comes and goes.
Corrective Action:
Side Detection unavailable alert keeps coming and off on, when car is started. The alert comes and goes.
Additional Notes:
Side Detection unavailable alert keeps coming and off on, when car is started. The alert comes and goes.
Mfg Campaign: 11534303
Recall Date: Jul 25, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Drivers side seatbelt, wont stay latched. On several occasions seatbelt just released. Seatbelt button was not engaging.
Corrective Action:
Drivers side seatbelt, wont stay latched. On several occasions seatbelt just released. Seatbelt button was not engaging.
Additional Notes:
Drivers side seatbelt, wont stay latched. On several occasions seatbelt just released. Seatbelt button was not engaging.
Mfg Campaign: 11534439
Recall Date: Jul 25, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I see that there is a recall for the exhaust leaks on the 2019 model. But there is a service alert for all Chevrolet Traverse from 2018-2022. Why are repairs on covered on the 2019?
Corrective Action:
I see that there is a recall for the exhaust leaks on the 2019 model. But there is a service alert for all Chevrolet Traverse from 2018-2022. Why are repairs on covered on the 2019?
Additional Notes:
I see that there is a recall for the exhaust leaks on the 2019 model. But there is a service alert for all Chevrolet Traverse from 2018-2022. Why are repairs on covered on the 2019?
Mfg Campaign: 11530076
Recall Date: Jul 3, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
“Shift to Park” message displays despite vehicle being in ”Park”. This prevents the engine from being shut off.
Corrective Action:
“Shift to Park” message displays despite vehicle being in ”Park”. This prevents the engine from being shut off.
Additional Notes:
“Shift to Park” message displays despite vehicle being in ”Park”. This prevents the engine from being shut off.
Mfg Campaign: 11529961
Recall Date: Jul 2, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
“Shift to Park” message displays despite vehicle being in ”Park”. This prevents the engine from being shut off.
Corrective Action:
“Shift to Park” message displays despite vehicle being in ”Park”. This prevents the engine from being shut off.
Additional Notes:
“Shift to Park” message displays despite vehicle being in ”Park”. This prevents the engine from being shut off.
Mfg Campaign: 11529961
Recall Date: Jul 2, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Catalytic converter issues and flex pipes, needing replaced due to weak welding and lack of structure is dangerous releasing carbon monoxide and gas in the car while driving with my children
Corrective Action:
Catalytic converter issues and flex pipes, needing replaced due to weak welding and lack of structure is dangerous releasing carbon monoxide and gas in the car while driving with my children
Additional Notes:
Catalytic converter issues and flex pipes, needing replaced due to weak welding and lack of structure is dangerous releasing carbon monoxide and gas in the car while driving with my children
Mfg Campaign: 11529775
Recall Date: Jun 30, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When you turn off engine it tells you to shift to park when it is already in park. Then it continues to give you bells there is a problem. My nephews 2018 equinox has started doing the same thing. Since we just put $1400 in A/C and going back in for A/C we will probably park in since our income can not accommodate more repairs. It only has 53,000 miles on it very well taken care of.
Corrective Action:
When you turn off engine it tells you to shift to park when it is already in park. Then it continues to give you bells there is a problem. My nephews 2018 equinox has started doing the same thing. Since we just put $1400 in A/C and going back in for A/C we will probably park in since our income can not accommodate more repairs. It only has 53,000 miles on it very well taken care of.
Additional Notes:
When you turn off engine it tells you to shift to park when it is already in park. Then it continues to give you bells there is a problem. My nephews 2018 equinox has started doing the same thing. Since we just put $1400 in A/C and going back in for A/C we will probably park in since our income can not accommodate more repairs. It only has 53,000 miles on it very well taken care of.
Mfg Campaign: 11529564
Recall Date: Jun 29, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Starting on June 1, 2023 (odometer 73,200), when I shift to park my vehicle & then attempt to turn off my vehicle, I receive a warning “ACTION REQUIRED Shift to Park.” I am unable to turn my vehicle off or lock it until I repeatedly jiggle the shifter for it to sense that my vehicle actually is parked. This is a know issue with multiple GM vehicles.
Corrective Action:
Starting on June 1, 2023 (odometer 73,200), when I shift to park my vehicle & then attempt to turn off my vehicle, I receive a warning “ACTION REQUIRED Shift to Park.” I am unable to turn my vehicle off or lock it until I repeatedly jiggle the shifter for it to sense that my vehicle actually is parked. This is a know issue with multiple GM vehicles.
Additional Notes:
Starting on June 1, 2023 (odometer 73,200), when I shift to park my vehicle & then attempt to turn off my vehicle, I receive a warning “ACTION REQUIRED Shift to Park.” I am unable to turn my vehicle off or lock it until I repeatedly jiggle the shifter for it to sense that my vehicle actually is parked. This is a know issue with multiple GM vehicles.
Mfg Campaign: 11525155
Recall Date: Jun 3, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car started making a rattling noise. It took over a month to finally determine it was coming from the exhaust system. When we inspected it to try to fix it, there is a crack and a hole at the exhaust bracket. This is what has caused it to loosen. After doing research on this, it appears this is a known issue and the warranty was extended for the 2019 but not the 2018 when it is the exact same issue for both. So my vehicle repair for a known issue is now not covered.
Corrective Action:
My car started making a rattling noise. It took over a month to finally determine it was coming from the exhaust system. When we inspected it to try to fix it, there is a crack and a hole at the exhaust bracket. This is what has caused it to loosen. After doing research on this, it appears this is a known issue and the warranty was extended for the 2019 but not the 2018 when it is the exact same issue for both. So my vehicle repair for a known issue is now not covered.
Additional Notes:
My car started making a rattling noise. It took over a month to finally determine it was coming from the exhaust system. When we inspected it to try to fix it, there is a crack and a hole at the exhaust bracket. This is what has caused it to loosen. After doing research on this, it appears this is a known issue and the warranty was extended for the 2019 but not the 2018 when it is the exact same issue for both. So my vehicle repair for a known issue is now not covered.
Mfg Campaign: 11524405
Recall Date: May 30, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury