Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
538 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2018 Chevy traverse with less than 30,000 miles and I keep getting a “Shift to Park” message after my car is in park. It prevents me from turning off my car and locking it. Dealership told me it is a common issue. I will have to pay out of pocket in addition to, in order to diagnose, I have to have the issue happening while it is at the dealership. It randomly happens and I can’t go bk and forth to the dealership to fix it.
Corrective Action:
I have a 2018 Chevy traverse with less than 30,000 miles and I keep getting a “Shift to Park” message after my car is in park. It prevents me from turning off my car and locking it. Dealership told me it is a common issue. I will have to pay out of pocket in addition to, in order to diagnose, I have to have the issue happening while it is at the dealership. It randomly happens and I can’t go bk and forth to the dealership to fix it.
Additional Notes:
I have a 2018 Chevy traverse with less than 30,000 miles and I keep getting a “Shift to Park” message after my car is in park. It prevents me from turning off my car and locking it. Dealership told me it is a common issue. I will have to pay out of pocket in addition to, in order to diagnose, I have to have the issue happening while it is at the dealership. It randomly happens and I can’t go bk and forth to the dealership to fix it.
Mfg Campaign: 11523858
Recall Date: May 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated that after turning off the vehicle, the interior and exterior lights remained illuminated. Additionally, the radio remained on, and the horn sounded off. The instrument panel displayed the words "Shift to Park," which, the contact performed; however, the failure persisted. The vehicle was not taken to the dealer to be diagnosed; however, an appointment was scheduled. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated that after turning off the vehicle, the interior and exterior lights remained illuminated. Additionally, the radio remained on, and the horn sounded off. The instrument panel displayed the words "Shift to Park," which, the contact performed; however, the failure persisted. The vehicle was not taken to the dealer to be diagnosed; however, an appointment was scheduled. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated that after turning off the vehicle, the interior and exterior lights remained illuminated. Additionally, the radio remained on, and the horn sounded off. The instrument panel displayed the words "Shift to Park," which, the contact performed; however, the failure persisted. The vehicle was not taken to the dealer to be diagnosed; however, an appointment was scheduled. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.
Mfg Campaign: 11522046
Recall Date: May 15, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated that after turning off the vehicle, the interior and exterior lights remained illuminated. Additionally, the radio remained on, and the horn sounded off. The instrument panel displayed the words "Shift to Park," which, the contact performed; however, the failure persisted. The vehicle was not taken to the dealer to be diagnosed; however, an appointment was scheduled. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated that after turning off the vehicle, the interior and exterior lights remained illuminated. Additionally, the radio remained on, and the horn sounded off. The instrument panel displayed the words "Shift to Park," which, the contact performed; however, the failure persisted. The vehicle was not taken to the dealer to be diagnosed; however, an appointment was scheduled. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated that after turning off the vehicle, the interior and exterior lights remained illuminated. Additionally, the radio remained on, and the horn sounded off. The instrument panel displayed the words "Shift to Park," which, the contact performed; however, the failure persisted. The vehicle was not taken to the dealer to be diagnosed; however, an appointment was scheduled. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.
Mfg Campaign: 11522046
Recall Date: May 15, 2023
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated while parked in the driveway, there was an abnormally loud sound coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed that the exhaust pipe was fractured and needed to be replaced. The vehicle was not repaired. The contact related the failure TSB Number: PIP5681. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The failure mileage was approximately 42,000.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated while parked in the driveway, there was an abnormally loud sound coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed that the exhaust pipe was fractured and needed to be replaced. The vehicle was not repaired. The contact related the failure TSB Number: PIP5681. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The failure mileage was approximately 42,000.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated while parked in the driveway, there was an abnormally loud sound coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed that the exhaust pipe was fractured and needed to be replaced. The vehicle was not repaired. The contact related the failure TSB Number: PIP5681. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The failure mileage was approximately 42,000.
Mfg Campaign: 11520621
Recall Date: May 5, 2023
General Motors, Llc
Defect Description:
Carry Handle, Shell, Base
Potential Consequences:
As a CPST, I am very concerned by the failure that I have witnessed on multiple occasions of the Snuglock mechanism of the Graco Turn2Me to secure the seat. The Snuglock mechanism is supposed to serve as a lockoff for the vehicle seatbelt, so that the seatbelt doesn't have to manually be locked. However, it seems that the Snuglock is failing to do so. I first noticed an issue back in October of 2022 when I went to put my rear facing 2yo into the seat and noticed that it was loose/"rocking". Upon taking hold of the seat, I could completely push the seat over, with very minimal force. I chalked it up to a squirming toddler whom was fighting his father to be bucked the previous day. However, since October, I have found that the seat repeatedly becomes loose over time. It is now to the point that I check the seat every single time we get into the car and there has been multiple times I have had to reinstall in the middle of store/restaurant parking lots. At this point, I am reinstalling weekly due to what I believe is a faulty Snuglock. When loose, you can visibly see the slack in the vehicle belt. It's my belief that, over time, the Snuglock is allow the vehicle seatbelt to "slip" causing this slack and, therefore, a very dangerous, unsecure install. As a CPST, I have helped a number of caregivers whom are experiencing the very same issue. I have 2 videos I would love to share: the first showing how loose the install becomes. The second showing the seat after I have reinstalled (testing in the same locations for reference.) Please reach out to me if you would like to view them.
Corrective Action:
As a CPST, I am very concerned by the failure that I have witnessed on multiple occasions of the Snuglock mechanism of the Graco Turn2Me to secure the seat. The Snuglock mechanism is supposed to serve as a lockoff for the vehicle seatbelt, so that the seatbelt doesn't have to manually be locked. However, it seems that the Snuglock is failing to do so. I first noticed an issue back in October of 2022 when I went to put my rear facing 2yo into the seat and noticed that it was loose/"rocking". Upon taking hold of the seat, I could completely push the seat over, with very minimal force. I chalked it up to a squirming toddler whom was fighting his father to be bucked the previous day. However, since October, I have found that the seat repeatedly becomes loose over time. It is now to the point that I check the seat every single time we get into the car and there has been multiple times I have had to reinstall in the middle of store/restaurant parking lots. At this point, I am reinstalling weekly due to what I believe is a faulty Snuglock. When loose, you can visibly see the slack in the vehicle belt. It's my belief that, over time, the Snuglock is allow the vehicle seatbelt to "slip" causing this slack and, therefore, a very dangerous, unsecure install. As a CPST, I have helped a number of caregivers whom are experiencing the very same issue. I have 2 videos I would love to share: the first showing how loose the install becomes. The second showing the seat after I have reinstalled (testing in the same locations for reference.) Please reach out to me if you would like to view them.
Additional Notes:
As a CPST, I am very concerned by the failure that I have witnessed on multiple occasions of the Snuglock mechanism of the Graco Turn2Me to secure the seat. The Snuglock mechanism is supposed to serve as a lockoff for the vehicle seatbelt, so that the seatbelt doesn't have to manually be locked. However, it seems that the Snuglock is failing to do so. I first noticed an issue back in October of 2022 when I went to put my rear facing 2yo into the seat and noticed that it was loose/"rocking". Upon taking hold of the seat, I could completely push the seat over, with very minimal force. I chalked it up to a squirming toddler whom was fighting his father to be bucked the previous day. However, since October, I have found that the seat repeatedly becomes loose over time. It is now to the point that I check the seat every single time we get into the car and there has been multiple times I have had to reinstall in the middle of store/restaurant parking lots. At this point, I am reinstalling weekly due to what I believe is a faulty Snuglock. When loose, you can visibly see the slack in the vehicle belt. It's my belief that, over time, the Snuglock is allow the vehicle seatbelt to "slip" causing this slack and, therefore, a very dangerous, unsecure install. As a CPST, I have helped a number of caregivers whom are experiencing the very same issue. I have 2 videos I would love to share: the first showing how loose the install becomes. The second showing the seat after I have reinstalled (testing in the same locations for reference.) Please reach out to me if you would like to view them.
Mfg Campaign: 11520257
Recall Date: May 3, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This Traverse is the Redline Edition. Beginning in November 2022, the Right Passenger quarter LED tail Lamp stopped working. it operates the turn signal and stop light. It is unavailable since that time. It is now 6 months I have been operating this vehicle which is unsafe. It is the whole assembly and I cannot replace it with the regular taillamp due to the wiring harness. I was told from Chevrolet to go to the dealer and the dealer tells me that the part has been on National Backorder for months.
Corrective Action:
This Traverse is the Redline Edition. Beginning in November 2022, the Right Passenger quarter LED tail Lamp stopped working. it operates the turn signal and stop light. It is unavailable since that time. It is now 6 months I have been operating this vehicle which is unsafe. It is the whole assembly and I cannot replace it with the regular taillamp due to the wiring harness. I was told from Chevrolet to go to the dealer and the dealer tells me that the part has been on National Backorder for months.
Additional Notes:
This Traverse is the Redline Edition. Beginning in November 2022, the Right Passenger quarter LED tail Lamp stopped working. it operates the turn signal and stop light. It is unavailable since that time. It is now 6 months I have been operating this vehicle which is unsafe. It is the whole assembly and I cannot replace it with the regular taillamp due to the wiring harness. I was told from Chevrolet to go to the dealer and the dealer tells me that the part has been on National Backorder for months.
Mfg Campaign: 11518493
Recall Date: Apr 23, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated that the gear shifter failed to shift to park(P). The contact stated that the shift to park message was displayed. The contact stated that several manual attempts were needed before the vehicle properly shifted to park(P). The vehicle was taken to the dealer and the contact was provided an estimate for the repair. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 36,000.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated that the gear shifter failed to shift to park(P). The contact stated that the shift to park message was displayed. The contact stated that several manual attempts were needed before the vehicle properly shifted to park(P). The vehicle was taken to the dealer and the contact was provided an estimate for the repair. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 36,000.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated that the gear shifter failed to shift to park(P). The contact stated that the shift to park message was displayed. The contact stated that several manual attempts were needed before the vehicle properly shifted to park(P). The vehicle was taken to the dealer and the contact was provided an estimate for the repair. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 36,000.
Mfg Campaign: 11516010
Recall Date: Apr 7, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated that while the vehicle was at the dealer for tire replacement, the dealer determined that the rear toe link needed to be replaced. The vehicle was then taken to Ron Currier's Hilltop Chevrolet (385 NH-108, Somersworth, NH 03878) where it was also determined that the rear toe link needed to be replaced. The dealer replaced the rear toe link. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 46,469.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated that while the vehicle was at the dealer for tire replacement, the dealer determined that the rear toe link needed to be replaced. The vehicle was then taken to Ron Currier's Hilltop Chevrolet (385 NH-108, Somersworth, NH 03878) where it was also determined that the rear toe link needed to be replaced. The dealer replaced the rear toe link. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 46,469.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated that while the vehicle was at the dealer for tire replacement, the dealer determined that the rear toe link needed to be replaced. The vehicle was then taken to Ron Currier's Hilltop Chevrolet (385 NH-108, Somersworth, NH 03878) where it was also determined that the rear toe link needed to be replaced. The dealer replaced the rear toe link. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 46,469.
Mfg Campaign: 11514221
Recall Date: Mar 28, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I placed my car in park & an alert went off stating, “shift to park.” My car would not turn off, after multiple attempts, until I turned it on & off & drove the car a short distance. This has happened several times this month, with no warning or symptoms. My car is currently in for service & the dealership mentioned there’s a shortage in the switch, requiring a $400 repair. I feel my safety & that of others, is at risk, as my car currently does not know if it’s in park or drive. What’s to say this issue won’t arise, when I’m driving down the interstate at 70mph? Or I am having a medical emergency & can’t turn my car off to place it in park? I did a google search & apparently this is a very common issue with this type of car. The dealer mentioned it would have been covered under a 3 year/36,000 mile bumper to bumper warranty, but my car is 4 years old with 37,000 miles on it.
Corrective Action:
I placed my car in park & an alert went off stating, “shift to park.” My car would not turn off, after multiple attempts, until I turned it on & off & drove the car a short distance. This has happened several times this month, with no warning or symptoms. My car is currently in for service & the dealership mentioned there’s a shortage in the switch, requiring a $400 repair. I feel my safety & that of others, is at risk, as my car currently does not know if it’s in park or drive. What’s to say this issue won’t arise, when I’m driving down the interstate at 70mph? Or I am having a medical emergency & can’t turn my car off to place it in park? I did a google search & apparently this is a very common issue with this type of car. The dealer mentioned it would have been covered under a 3 year/36,000 mile bumper to bumper warranty, but my car is 4 years old with 37,000 miles on it.
Additional Notes:
I placed my car in park & an alert went off stating, “shift to park.” My car would not turn off, after multiple attempts, until I turned it on & off & drove the car a short distance. This has happened several times this month, with no warning or symptoms. My car is currently in for service & the dealership mentioned there’s a shortage in the switch, requiring a $400 repair. I feel my safety & that of others, is at risk, as my car currently does not know if it’s in park or drive. What’s to say this issue won’t arise, when I’m driving down the interstate at 70mph? Or I am having a medical emergency & can’t turn my car off to place it in park? I did a google search & apparently this is a very common issue with this type of car. The dealer mentioned it would have been covered under a 3 year/36,000 mile bumper to bumper warranty, but my car is 4 years old with 37,000 miles on it.
Mfg Campaign: 11513964
Recall Date: Mar 27, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I placed my car in park & an alert went off stating, “shift to park.” My car would not turn off, after multiple attempts, until I turned it on & off & drove the car a short distance. This has happened several times this month, with no warning or symptoms. My car is currently in for service & the dealership mentioned there’s a shortage in the switch, requiring a $400 repair. I feel my safety & that of others, is at risk, as my car currently does not know if it’s in park or drive. What’s to say this issue won’t arise, when I’m driving down the interstate at 70mph? Or I am having a medical emergency & can’t turn my car off to place it in park? I did a google search & apparently this is a very common issue with this type of car. The dealer mentioned it would have been covered under a 3 year/36,000 mile bumper to bumper warranty, but my car is 4 years old with 37,000 miles on it.
Corrective Action:
I placed my car in park & an alert went off stating, “shift to park.” My car would not turn off, after multiple attempts, until I turned it on & off & drove the car a short distance. This has happened several times this month, with no warning or symptoms. My car is currently in for service & the dealership mentioned there’s a shortage in the switch, requiring a $400 repair. I feel my safety & that of others, is at risk, as my car currently does not know if it’s in park or drive. What’s to say this issue won’t arise, when I’m driving down the interstate at 70mph? Or I am having a medical emergency & can’t turn my car off to place it in park? I did a google search & apparently this is a very common issue with this type of car. The dealer mentioned it would have been covered under a 3 year/36,000 mile bumper to bumper warranty, but my car is 4 years old with 37,000 miles on it.
Additional Notes:
I placed my car in park & an alert went off stating, “shift to park.” My car would not turn off, after multiple attempts, until I turned it on & off & drove the car a short distance. This has happened several times this month, with no warning or symptoms. My car is currently in for service & the dealership mentioned there’s a shortage in the switch, requiring a $400 repair. I feel my safety & that of others, is at risk, as my car currently does not know if it’s in park or drive. What’s to say this issue won’t arise, when I’m driving down the interstate at 70mph? Or I am having a medical emergency & can’t turn my car off to place it in park? I did a google search & apparently this is a very common issue with this type of car. The dealer mentioned it would have been covered under a 3 year/36,000 mile bumper to bumper warranty, but my car is 4 years old with 37,000 miles on it.
Mfg Campaign: 11513964
Recall Date: Mar 27, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car has many issues: Jerks Shift to park error when it is parked causing car to have lights on for hours Brake error Fuel issue Traction error Computer failure at times I got the car used was not fixed when I received it needs recalls I have kids you people expect me to pay for your faulty equipment please make this right if I het into an accident it's because of your brand
Corrective Action:
Car has many issues: Jerks Shift to park error when it is parked causing car to have lights on for hours Brake error Fuel issue Traction error Computer failure at times I got the car used was not fixed when I received it needs recalls I have kids you people expect me to pay for your faulty equipment please make this right if I het into an accident it's because of your brand
Additional Notes:
Car has many issues: Jerks Shift to park error when it is parked causing car to have lights on for hours Brake error Fuel issue Traction error Computer failure at times I got the car used was not fixed when I received it needs recalls I have kids you people expect me to pay for your faulty equipment please make this right if I het into an accident it's because of your brand
Mfg Campaign: 11513147
Recall Date: Mar 22, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car has many issues: Jerks Shift to park error when it is parked causing car to have lights on for hours Brake error Fuel issue Traction error Computer failure at times I got the car used was not fixed when I received it needs recalls I have kids you people expect me to pay for your faulty equipment please make this right if I het into an accident it's because of your brand
Corrective Action:
Car has many issues: Jerks Shift to park error when it is parked causing car to have lights on for hours Brake error Fuel issue Traction error Computer failure at times I got the car used was not fixed when I received it needs recalls I have kids you people expect me to pay for your faulty equipment please make this right if I het into an accident it's because of your brand
Additional Notes:
Car has many issues: Jerks Shift to park error when it is parked causing car to have lights on for hours Brake error Fuel issue Traction error Computer failure at times I got the car used was not fixed when I received it needs recalls I have kids you people expect me to pay for your faulty equipment please make this right if I het into an accident it's because of your brand
Mfg Campaign: 11513147
Recall Date: Mar 22, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My 2018 Chevrolet Traverse says shift to park and an alarm sounds. The vehicle is in park but will not turn off.
Corrective Action:
My 2018 Chevrolet Traverse says shift to park and an alarm sounds. The vehicle is in park but will not turn off.
Additional Notes:
My 2018 Chevrolet Traverse says shift to park and an alarm sounds. The vehicle is in park but will not turn off.
Mfg Campaign: 11509421
Recall Date: Feb 27, 2023
General Motors, Llc
Defect Description:
STRUCTURE:FRAME AND MEMBERS
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated that after an independent mechanic performed an oil change, the vehicle made abnormal sounds while driving. The vehicle was taken back to the independent mechanic, who diagnosed that the subframe was corroded and the fuel line bracket had fractured due to corrosion. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated that after an independent mechanic performed an oil change, the vehicle made abnormal sounds while driving. The vehicle was taken back to the independent mechanic, who diagnosed that the subframe was corroded and the fuel line bracket had fractured due to corrosion. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated that after an independent mechanic performed an oil change, the vehicle made abnormal sounds while driving. The vehicle was taken back to the independent mechanic, who diagnosed that the subframe was corroded and the fuel line bracket had fractured due to corrosion. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
Mfg Campaign: 11507373
Recall Date: Feb 15, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had my 2018 Chevy Traverse serviced at a local Chevrolet dealership and the mechanic suggested that I get my rear toe adjust links replaced as soon as possible. He said that when the toe links fail, the back of the car becomes unstable and starts moving from side to side when you are driving it. The dealership asked if I had noticed whether the back of my car was moving back and forth when I drove it. Fortunately, I did not have that problem before getting the toe links replaced for $599.56. Given that my car is only 4.5 years old with only 39035 miles on it, I asked why the toe links were failing. The Chevrolet mechanic said it was due to a "crappy design." It appears there is a recall on the Chevy Malibu toe links but none currently on the Traverse. There should be.
Corrective Action:
I had my 2018 Chevy Traverse serviced at a local Chevrolet dealership and the mechanic suggested that I get my rear toe adjust links replaced as soon as possible. He said that when the toe links fail, the back of the car becomes unstable and starts moving from side to side when you are driving it. The dealership asked if I had noticed whether the back of my car was moving back and forth when I drove it. Fortunately, I did not have that problem before getting the toe links replaced for $599.56. Given that my car is only 4.5 years old with only 39035 miles on it, I asked why the toe links were failing. The Chevrolet mechanic said it was due to a "crappy design." It appears there is a recall on the Chevy Malibu toe links but none currently on the Traverse. There should be.
Additional Notes:
I had my 2018 Chevy Traverse serviced at a local Chevrolet dealership and the mechanic suggested that I get my rear toe adjust links replaced as soon as possible. He said that when the toe links fail, the back of the car becomes unstable and starts moving from side to side when you are driving it. The dealership asked if I had noticed whether the back of my car was moving back and forth when I drove it. Fortunately, I did not have that problem before getting the toe links replaced for $599.56. Given that my car is only 4.5 years old with only 39035 miles on it, I asked why the toe links were failing. The Chevrolet mechanic said it was due to a "crappy design." It appears there is a recall on the Chevy Malibu toe links but none currently on the Traverse. There should be.
Mfg Campaign: 11505239
Recall Date: Feb 2, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The component that failed or is not functioning properly is the passenger seat seat belt component where the seat belt inserts into. The seat belt cannot be inserted into the component and lock/secure in place. This poses a safety hazard to the front seat passenger as they are not able to easily and safely buckle the seat belt. I took the vehicle to the dealership and they acknowledge the malfunctioning seat belt component and stated they will not cover the replacement of it even though the vehicle is less than 5 years old.
Corrective Action:
The component that failed or is not functioning properly is the passenger seat seat belt component where the seat belt inserts into. The seat belt cannot be inserted into the component and lock/secure in place. This poses a safety hazard to the front seat passenger as they are not able to easily and safely buckle the seat belt. I took the vehicle to the dealership and they acknowledge the malfunctioning seat belt component and stated they will not cover the replacement of it even though the vehicle is less than 5 years old.
Additional Notes:
The component that failed or is not functioning properly is the passenger seat seat belt component where the seat belt inserts into. The seat belt cannot be inserted into the component and lock/secure in place. This poses a safety hazard to the front seat passenger as they are not able to easily and safely buckle the seat belt. I took the vehicle to the dealership and they acknowledge the malfunctioning seat belt component and stated they will not cover the replacement of it even though the vehicle is less than 5 years old.
Mfg Campaign: 11505080
Recall Date: Feb 1, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On multiple occasions the vehicle slowed to a stop but engine was still running. This happened once on the interstate at the speed limit. I got warning that power brakes and steering were not working. Other times the car shudders and stops. I then have to turn engine off and restart. I then take to dealer and they check with a computer and can find nothing wrong. I also had “shift to park”. Message and was unable to turn off engine. $300ish to get this fixed. The dealer said common in that vehicle. I want to make clear that this shuddering and limp mode problems have happened at least five times. The date above is the most recent
Corrective Action:
On multiple occasions the vehicle slowed to a stop but engine was still running. This happened once on the interstate at the speed limit. I got warning that power brakes and steering were not working. Other times the car shudders and stops. I then have to turn engine off and restart. I then take to dealer and they check with a computer and can find nothing wrong. I also had “shift to park”. Message and was unable to turn off engine. $300ish to get this fixed. The dealer said common in that vehicle. I want to make clear that this shuddering and limp mode problems have happened at least five times. The date above is the most recent
Additional Notes:
On multiple occasions the vehicle slowed to a stop but engine was still running. This happened once on the interstate at the speed limit. I got warning that power brakes and steering were not working. Other times the car shudders and stops. I then have to turn engine off and restart. I then take to dealer and they check with a computer and can find nothing wrong. I also had “shift to park”. Message and was unable to turn off engine. $300ish to get this fixed. The dealer said common in that vehicle. I want to make clear that this shuddering and limp mode problems have happened at least five times. The date above is the most recent
Mfg Campaign: 11504266
Recall Date: Jan 29, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On multiple occasions the vehicle slowed to a stop but engine was still running. This happened once on the interstate at the speed limit. I got warning that power brakes and steering were not working. Other times the car shudders and stops. I then have to turn engine off and restart. I then take to dealer and they check with a computer and can find nothing wrong. I also had “shift to park”. Message and was unable to turn off engine. $300ish to get this fixed. The dealer said common in that vehicle. I want to make clear that this shuddering and limp mode problems have happened at least five times. The date above is the most recent
Corrective Action:
On multiple occasions the vehicle slowed to a stop but engine was still running. This happened once on the interstate at the speed limit. I got warning that power brakes and steering were not working. Other times the car shudders and stops. I then have to turn engine off and restart. I then take to dealer and they check with a computer and can find nothing wrong. I also had “shift to park”. Message and was unable to turn off engine. $300ish to get this fixed. The dealer said common in that vehicle. I want to make clear that this shuddering and limp mode problems have happened at least five times. The date above is the most recent
Additional Notes:
On multiple occasions the vehicle slowed to a stop but engine was still running. This happened once on the interstate at the speed limit. I got warning that power brakes and steering were not working. Other times the car shudders and stops. I then have to turn engine off and restart. I then take to dealer and they check with a computer and can find nothing wrong. I also had “shift to park”. Message and was unable to turn off engine. $300ish to get this fixed. The dealer said common in that vehicle. I want to make clear that this shuddering and limp mode problems have happened at least five times. The date above is the most recent
Mfg Campaign: 11504266
Recall Date: Jan 29, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission problems and stabilitytrack issues.
Corrective Action:
Transmission problems and stabilitytrack issues.
Additional Notes:
Transmission problems and stabilitytrack issues.
Mfg Campaign: 11503096
Recall Date: Jan 23, 2023
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The tail light is collecting moisture out of nowhere. Went to the dealer to get the item looked at, was told that it was not covered under the warranty. The price to repair will be almost 1300 to replace, this is crazy. GM needs to do something about this. The moisture in the light is a potential for all the electrical wires to burnout.
Corrective Action:
The tail light is collecting moisture out of nowhere. Went to the dealer to get the item looked at, was told that it was not covered under the warranty. The price to repair will be almost 1300 to replace, this is crazy. GM needs to do something about this. The moisture in the light is a potential for all the electrical wires to burnout.
Additional Notes:
The tail light is collecting moisture out of nowhere. Went to the dealer to get the item looked at, was told that it was not covered under the warranty. The price to repair will be almost 1300 to replace, this is crazy. GM needs to do something about this. The moisture in the light is a potential for all the electrical wires to burnout.
Mfg Campaign: 11501086
Recall Date: Jan 10, 2023
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