Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
538 ComplaintsGeneral Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MANY ISSUES FROM THE DAY THAT I BOUGHT THE VEHICLE. 1) NOTICED FRONT WINDSHIELD AND OR DRIVER SIDE WINDOW HAVING LOTS OF AIR NOISE COMING IN AND WIND CAN BE HEARD AS IM DRIVING. 2) THE AUTO START DOES NOT FUNCTION CORRECTLY WHEN GOING TURNS OFF AND ABOUT TO DRIVE OFF IT TUMBLES/SHAKES. 3) HEARING A NOISE ON THE DRIVER SIDE FRONT PART OF THE VEHICLE THAT CAN BE HEARD ON THE INSIDE AS IM DRIVING. SORT OF A KNOCKING RATTLING SOUND.
Corrective Action:
MANY ISSUES FROM THE DAY THAT I BOUGHT THE VEHICLE. 1) NOTICED FRONT WINDSHIELD AND OR DRIVER SIDE WINDOW HAVING LOTS OF AIR NOISE COMING IN AND WIND CAN BE HEARD AS IM DRIVING. 2) THE AUTO START DOES NOT FUNCTION CORRECTLY WHEN GOING TURNS OFF AND ABOUT TO DRIVE OFF IT TUMBLES/SHAKES. 3) HEARING A NOISE ON THE DRIVER SIDE FRONT PART OF THE VEHICLE THAT CAN BE HEARD ON THE INSIDE AS IM DRIVING. SORT OF A KNOCKING RATTLING SOUND.
Additional Notes:
MANY ISSUES FROM THE DAY THAT I BOUGHT THE VEHICLE. 1) NOTICED FRONT WINDSHIELD AND OR DRIVER SIDE WINDOW HAVING LOTS OF AIR NOISE COMING IN AND WIND CAN BE HEARD AS IM DRIVING. 2) THE AUTO START DOES NOT FUNCTION CORRECTLY WHEN GOING TURNS OFF AND ABOUT TO DRIVE OFF IT TUMBLES/SHAKES. 3) HEARING A NOISE ON THE DRIVER SIDE FRONT PART OF THE VEHICLE THAT CAN BE HEARD ON THE INSIDE AS IM DRIVING. SORT OF A KNOCKING RATTLING SOUND.
Mfg Campaign: 11280491
Recall Date: Nov 16, 2019
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
ATTEMPTED TO PUT SEAT BELT ON. WON'T LATCH THEREFORE DOESN'T STAY ON. CAR WAS STATIONARY AT TIME FIRST ATTEMPTED TO USE THE SEAT BELT, WAS IN MOTION WHEN MADE SEVERAL OTHER ATTEMPTS. INTERIOR LOCKING MECHANISM MUST BE BROKEN/DEFECTIVE.
Corrective Action:
ATTEMPTED TO PUT SEAT BELT ON. WON'T LATCH THEREFORE DOESN'T STAY ON. CAR WAS STATIONARY AT TIME FIRST ATTEMPTED TO USE THE SEAT BELT, WAS IN MOTION WHEN MADE SEVERAL OTHER ATTEMPTS. INTERIOR LOCKING MECHANISM MUST BE BROKEN/DEFECTIVE.
Additional Notes:
ATTEMPTED TO PUT SEAT BELT ON. WON'T LATCH THEREFORE DOESN'T STAY ON. CAR WAS STATIONARY AT TIME FIRST ATTEMPTED TO USE THE SEAT BELT, WAS IN MOTION WHEN MADE SEVERAL OTHER ATTEMPTS. INTERIOR LOCKING MECHANISM MUST BE BROKEN/DEFECTIVE.
Mfg Campaign: 11280297
Recall Date: Nov 15, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2018 CHEVY TRAVERSE HAVE AN ISSUE GOING IN PARK EVERY TIME I PUT IT IN PARK THE DASH INDICATES SHIFT TO PARK AND I CAN'T TURN THE VEHICLE IGNITION OFF I CONTACT THE DEALER AND THEY SAID THERE IS AN ISSUE WITH THE SHIFTER THAT THEY'LL REPLACE IT THIS PROBLEM IS REALLY ANNOYING AND I HAVE TO SIT THERE AND PLAY WITH THE SHIFTER UNTIL IT GOES OFF. THIS IS A KNOW ISSUE AND A RECALL NEEDS TO BE DONE.
Corrective Action:
MY 2018 CHEVY TRAVERSE HAVE AN ISSUE GOING IN PARK EVERY TIME I PUT IT IN PARK THE DASH INDICATES SHIFT TO PARK AND I CAN'T TURN THE VEHICLE IGNITION OFF I CONTACT THE DEALER AND THEY SAID THERE IS AN ISSUE WITH THE SHIFTER THAT THEY'LL REPLACE IT THIS PROBLEM IS REALLY ANNOYING AND I HAVE TO SIT THERE AND PLAY WITH THE SHIFTER UNTIL IT GOES OFF. THIS IS A KNOW ISSUE AND A RECALL NEEDS TO BE DONE.
Additional Notes:
MY 2018 CHEVY TRAVERSE HAVE AN ISSUE GOING IN PARK EVERY TIME I PUT IT IN PARK THE DASH INDICATES SHIFT TO PARK AND I CAN'T TURN THE VEHICLE IGNITION OFF I CONTACT THE DEALER AND THEY SAID THERE IS AN ISSUE WITH THE SHIFTER THAT THEY'LL REPLACE IT THIS PROBLEM IS REALLY ANNOYING AND I HAVE TO SIT THERE AND PLAY WITH THE SHIFTER UNTIL IT GOES OFF. THIS IS A KNOW ISSUE AND A RECALL NEEDS TO BE DONE.
Mfg Campaign: 11278058
Recall Date: Nov 4, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RECEIVED MY VEHICLE DROVE IT TO A PARKING LOT. WHEN I CAME OUT TO START IT, IT WOULD NOT START. CALLED DEALERSHIP AND HAD TO GET IT TOWED TO THE DEALERSHIP, DUE TO KEY FOB'S NOT WORKING PROPERLY WITH VEHICLE. THE KEY FOBS WERE BEING REPROGRAMMED WITH THE VEHICLE, WE WAITED 3 HOURS TO FIND THEY COULD NOT BE REPROGRAMMED AND HAD TO ORDER NEW ONES. WE WERE SENT HOME WITH A LOANER AND WAITED ANOTHER WEEK TO RECEIVE OUR VEHICLE. SOMETIMES WHEN IN VEHICLE IT WILL BEEP FOR NO REASON LIKE IT DOES WHEN THE DOORS CLOSE AND KEYS ARE LEFT IN IT.
Corrective Action:
RECEIVED MY VEHICLE DROVE IT TO A PARKING LOT. WHEN I CAME OUT TO START IT, IT WOULD NOT START. CALLED DEALERSHIP AND HAD TO GET IT TOWED TO THE DEALERSHIP, DUE TO KEY FOB'S NOT WORKING PROPERLY WITH VEHICLE. THE KEY FOBS WERE BEING REPROGRAMMED WITH THE VEHICLE, WE WAITED 3 HOURS TO FIND THEY COULD NOT BE REPROGRAMMED AND HAD TO ORDER NEW ONES. WE WERE SENT HOME WITH A LOANER AND WAITED ANOTHER WEEK TO RECEIVE OUR VEHICLE. SOMETIMES WHEN IN VEHICLE IT WILL BEEP FOR NO REASON LIKE IT DOES WHEN THE DOORS CLOSE AND KEYS ARE LEFT IN IT.
Additional Notes:
RECEIVED MY VEHICLE DROVE IT TO A PARKING LOT. WHEN I CAME OUT TO START IT, IT WOULD NOT START. CALLED DEALERSHIP AND HAD TO GET IT TOWED TO THE DEALERSHIP, DUE TO KEY FOB'S NOT WORKING PROPERLY WITH VEHICLE. THE KEY FOBS WERE BEING REPROGRAMMED WITH THE VEHICLE, WE WAITED 3 HOURS TO FIND THEY COULD NOT BE REPROGRAMMED AND HAD TO ORDER NEW ONES. WE WERE SENT HOME WITH A LOANER AND WAITED ANOTHER WEEK TO RECEIVE OUR VEHICLE. SOMETIMES WHEN IN VEHICLE IT WILL BEEP FOR NO REASON LIKE IT DOES WHEN THE DOORS CLOSE AND KEYS ARE LEFT IN IT.
Mfg Campaign: 11276886
Recall Date: Oct 29, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER 3 MONTHS OF HAVING MY NEW VEHICLE, MY AC WOULD BLOW HOT AIR. I CONTACTED THE DEALER BROUGHT IT IN AND WAS TOLD THERE WAS NOTHING WRONG WITH THE AC. WAITED ABOUT ANOTHER MONTH AND IT STILL WAS BLOWING HOT AIR. I BROUGHT IT TO A DIFFERENT DEALER AND WAS TOLD ABOUT ISSUES WITH THE AC AND SURE ENOUGH IT HAD TO BE REPAIRED.
Corrective Action:
AFTER 3 MONTHS OF HAVING MY NEW VEHICLE, MY AC WOULD BLOW HOT AIR. I CONTACTED THE DEALER BROUGHT IT IN AND WAS TOLD THERE WAS NOTHING WRONG WITH THE AC. WAITED ABOUT ANOTHER MONTH AND IT STILL WAS BLOWING HOT AIR. I BROUGHT IT TO A DIFFERENT DEALER AND WAS TOLD ABOUT ISSUES WITH THE AC AND SURE ENOUGH IT HAD TO BE REPAIRED.
Additional Notes:
AFTER 3 MONTHS OF HAVING MY NEW VEHICLE, MY AC WOULD BLOW HOT AIR. I CONTACTED THE DEALER BROUGHT IT IN AND WAS TOLD THERE WAS NOTHING WRONG WITH THE AC. WAITED ABOUT ANOTHER MONTH AND IT STILL WAS BLOWING HOT AIR. I BROUGHT IT TO A DIFFERENT DEALER AND WAS TOLD ABOUT ISSUES WITH THE AC AND SURE ENOUGH IT HAD TO BE REPAIRED.
Mfg Campaign: 11276889
Recall Date: Oct 29, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE WAS STOPPED ON A STEEP CITY STREET BEHIND ANOTHER VEHICLE TURNING LEFT. VEHICLE WENT TO MOVE FORWARD AND TURN LEFT AND IT SHUT OFF AND ROLLED BACKWARDS DOWN THE STEEP HILL. WHEEL COULD NOT BE TURNED, BRAKES COULD NOT BE PRESSED, WHEN GAS WAS PRESSED IT DID NOT GO FORWARD, IT ROLLED BACKWARDS IT WAS LIKE IT SHUT OFF AFTER BEING IN AUTO STOP MODE. PARKING BRAKE ASSIST CAME ON AUTOMATICALLY AND VEHICLE ROLLED INTO A CEMENT POLE. VEHICLE WAS ABLE TO BE RESTARTED. PARKING BRAKE WOULD NOT RELEASE. HAD TO SHUT OFF VEHICLE, RESTART AND TRIED TO RELEASE PARKING BRAKE 5 MORE TIMES BEFORE IT RELEASED. THIS VEHICLE OFTEN ROLLS BACKWARDS AFTER BEING IN AUTO STOP MODE AND THE GAS NEEDS TO BE PUSHED HARD IN ORDER FOR IT TO GO FORWARD. THIS VEHICLE FEELS LIKE IT SLOWS DOWN WHEN PRESSING THE GAS AT TIMES AND YOU NEED TO PUSH THE GAS PEDAL HARDER. THE BRAKES SQUEAK OFTEN WHEN WET AND COLD AND SOMETIMES WHEN STARTING THE VEHICLE THE BRAKE WILL NOT ALLOW YOU TO PUSH IT DOWN, YOU HAVE TO PUSH IT SEVERAL TIMES, LET UP AND PUSH IT AGAIN BEFORE THE VEHICLE WILL START.
Corrective Action:
VEHICLE WAS STOPPED ON A STEEP CITY STREET BEHIND ANOTHER VEHICLE TURNING LEFT. VEHICLE WENT TO MOVE FORWARD AND TURN LEFT AND IT SHUT OFF AND ROLLED BACKWARDS DOWN THE STEEP HILL. WHEEL COULD NOT BE TURNED, BRAKES COULD NOT BE PRESSED, WHEN GAS WAS PRESSED IT DID NOT GO FORWARD, IT ROLLED BACKWARDS IT WAS LIKE IT SHUT OFF AFTER BEING IN AUTO STOP MODE. PARKING BRAKE ASSIST CAME ON AUTOMATICALLY AND VEHICLE ROLLED INTO A CEMENT POLE. VEHICLE WAS ABLE TO BE RESTARTED. PARKING BRAKE WOULD NOT RELEASE. HAD TO SHUT OFF VEHICLE, RESTART AND TRIED TO RELEASE PARKING BRAKE 5 MORE TIMES BEFORE IT RELEASED. THIS VEHICLE OFTEN ROLLS BACKWARDS AFTER BEING IN AUTO STOP MODE AND THE GAS NEEDS TO BE PUSHED HARD IN ORDER FOR IT TO GO FORWARD. THIS VEHICLE FEELS LIKE IT SLOWS DOWN WHEN PRESSING THE GAS AT TIMES AND YOU NEED TO PUSH THE GAS PEDAL HARDER. THE BRAKES SQUEAK OFTEN WHEN WET AND COLD AND SOMETIMES WHEN STARTING THE VEHICLE THE BRAKE WILL NOT ALLOW YOU TO PUSH IT DOWN, YOU HAVE TO PUSH IT SEVERAL TIMES, LET UP AND PUSH IT AGAIN BEFORE THE VEHICLE WILL START.
Additional Notes:
VEHICLE WAS STOPPED ON A STEEP CITY STREET BEHIND ANOTHER VEHICLE TURNING LEFT. VEHICLE WENT TO MOVE FORWARD AND TURN LEFT AND IT SHUT OFF AND ROLLED BACKWARDS DOWN THE STEEP HILL. WHEEL COULD NOT BE TURNED, BRAKES COULD NOT BE PRESSED, WHEN GAS WAS PRESSED IT DID NOT GO FORWARD, IT ROLLED BACKWARDS IT WAS LIKE IT SHUT OFF AFTER BEING IN AUTO STOP MODE. PARKING BRAKE ASSIST CAME ON AUTOMATICALLY AND VEHICLE ROLLED INTO A CEMENT POLE. VEHICLE WAS ABLE TO BE RESTARTED. PARKING BRAKE WOULD NOT RELEASE. HAD TO SHUT OFF VEHICLE, RESTART AND TRIED TO RELEASE PARKING BRAKE 5 MORE TIMES BEFORE IT RELEASED. THIS VEHICLE OFTEN ROLLS BACKWARDS AFTER BEING IN AUTO STOP MODE AND THE GAS NEEDS TO BE PUSHED HARD IN ORDER FOR IT TO GO FORWARD. THIS VEHICLE FEELS LIKE IT SLOWS DOWN WHEN PRESSING THE GAS AT TIMES AND YOU NEED TO PUSH THE GAS PEDAL HARDER. THE BRAKES SQUEAK OFTEN WHEN WET AND COLD AND SOMETIMES WHEN STARTING THE VEHICLE THE BRAKE WILL NOT ALLOW YOU TO PUSH IT DOWN, YOU HAVE TO PUSH IT SEVERAL TIMES, LET UP AND PUSH IT AGAIN BEFORE THE VEHICLE WILL START.
Mfg Campaign: 11276883
Recall Date: Oct 29, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WAS STOPPED ON A STEEP CITY STREET BEHIND ANOTHER VEHICLE TURNING LEFT. VEHICLE WENT TO MOVE FORWARD AND TURN LEFT AND IT SHUT OFF AND ROLLED BACKWARDS DOWN THE STEEP HILL. WHEEL COULD NOT BE TURNED, BRAKES COULD NOT BE PRESSED, WHEN GAS WAS PRESSED IT DID NOT GO FORWARD, IT ROLLED BACKWARDS IT WAS LIKE IT SHUT OFF AFTER BEING IN AUTO STOP MODE. PARKING BRAKE ASSIST CAME ON AUTOMATICALLY AND VEHICLE ROLLED INTO A CEMENT POLE. VEHICLE WAS ABLE TO BE RESTARTED. PARKING BRAKE WOULD NOT RELEASE. HAD TO SHUT OFF VEHICLE, RESTART AND TRIED TO RELEASE PARKING BRAKE 5 MORE TIMES BEFORE IT RELEASED. THIS VEHICLE OFTEN ROLLS BACKWARDS AFTER BEING IN AUTO STOP MODE AND THE GAS NEEDS TO BE PUSHED HARD IN ORDER FOR IT TO GO FORWARD. THIS VEHICLE FEELS LIKE IT SLOWS DOWN WHEN PRESSING THE GAS AT TIMES AND YOU NEED TO PUSH THE GAS PEDAL HARDER. THE BRAKES SQUEAK OFTEN WHEN WET AND COLD AND SOMETIMES WHEN STARTING THE VEHICLE THE BRAKE WILL NOT ALLOW YOU TO PUSH IT DOWN, YOU HAVE TO PUSH IT SEVERAL TIMES, LET UP AND PUSH IT AGAIN BEFORE THE VEHICLE WILL START.
Corrective Action:
VEHICLE WAS STOPPED ON A STEEP CITY STREET BEHIND ANOTHER VEHICLE TURNING LEFT. VEHICLE WENT TO MOVE FORWARD AND TURN LEFT AND IT SHUT OFF AND ROLLED BACKWARDS DOWN THE STEEP HILL. WHEEL COULD NOT BE TURNED, BRAKES COULD NOT BE PRESSED, WHEN GAS WAS PRESSED IT DID NOT GO FORWARD, IT ROLLED BACKWARDS IT WAS LIKE IT SHUT OFF AFTER BEING IN AUTO STOP MODE. PARKING BRAKE ASSIST CAME ON AUTOMATICALLY AND VEHICLE ROLLED INTO A CEMENT POLE. VEHICLE WAS ABLE TO BE RESTARTED. PARKING BRAKE WOULD NOT RELEASE. HAD TO SHUT OFF VEHICLE, RESTART AND TRIED TO RELEASE PARKING BRAKE 5 MORE TIMES BEFORE IT RELEASED. THIS VEHICLE OFTEN ROLLS BACKWARDS AFTER BEING IN AUTO STOP MODE AND THE GAS NEEDS TO BE PUSHED HARD IN ORDER FOR IT TO GO FORWARD. THIS VEHICLE FEELS LIKE IT SLOWS DOWN WHEN PRESSING THE GAS AT TIMES AND YOU NEED TO PUSH THE GAS PEDAL HARDER. THE BRAKES SQUEAK OFTEN WHEN WET AND COLD AND SOMETIMES WHEN STARTING THE VEHICLE THE BRAKE WILL NOT ALLOW YOU TO PUSH IT DOWN, YOU HAVE TO PUSH IT SEVERAL TIMES, LET UP AND PUSH IT AGAIN BEFORE THE VEHICLE WILL START.
Additional Notes:
VEHICLE WAS STOPPED ON A STEEP CITY STREET BEHIND ANOTHER VEHICLE TURNING LEFT. VEHICLE WENT TO MOVE FORWARD AND TURN LEFT AND IT SHUT OFF AND ROLLED BACKWARDS DOWN THE STEEP HILL. WHEEL COULD NOT BE TURNED, BRAKES COULD NOT BE PRESSED, WHEN GAS WAS PRESSED IT DID NOT GO FORWARD, IT ROLLED BACKWARDS IT WAS LIKE IT SHUT OFF AFTER BEING IN AUTO STOP MODE. PARKING BRAKE ASSIST CAME ON AUTOMATICALLY AND VEHICLE ROLLED INTO A CEMENT POLE. VEHICLE WAS ABLE TO BE RESTARTED. PARKING BRAKE WOULD NOT RELEASE. HAD TO SHUT OFF VEHICLE, RESTART AND TRIED TO RELEASE PARKING BRAKE 5 MORE TIMES BEFORE IT RELEASED. THIS VEHICLE OFTEN ROLLS BACKWARDS AFTER BEING IN AUTO STOP MODE AND THE GAS NEEDS TO BE PUSHED HARD IN ORDER FOR IT TO GO FORWARD. THIS VEHICLE FEELS LIKE IT SLOWS DOWN WHEN PRESSING THE GAS AT TIMES AND YOU NEED TO PUSH THE GAS PEDAL HARDER. THE BRAKES SQUEAK OFTEN WHEN WET AND COLD AND SOMETIMES WHEN STARTING THE VEHICLE THE BRAKE WILL NOT ALLOW YOU TO PUSH IT DOWN, YOU HAVE TO PUSH IT SEVERAL TIMES, LET UP AND PUSH IT AGAIN BEFORE THE VEHICLE WILL START.
Mfg Campaign: 11276883
Recall Date: Oct 29, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WAS STOPPED ON A STEEP CITY STREET BEHIND ANOTHER VEHICLE TURNING LEFT. VEHICLE WENT TO MOVE FORWARD AND TURN LEFT AND IT SHUT OFF AND ROLLED BACKWARDS DOWN THE STEEP HILL. WHEEL COULD NOT BE TURNED, BRAKES COULD NOT BE PRESSED, WHEN GAS WAS PRESSED IT DID NOT GO FORWARD, IT ROLLED BACKWARDS IT WAS LIKE IT SHUT OFF AFTER BEING IN AUTO STOP MODE. PARKING BRAKE ASSIST CAME ON AUTOMATICALLY AND VEHICLE ROLLED INTO A CEMENT POLE. VEHICLE WAS ABLE TO BE RESTARTED. PARKING BRAKE WOULD NOT RELEASE. HAD TO SHUT OFF VEHICLE, RESTART AND TRIED TO RELEASE PARKING BRAKE 5 MORE TIMES BEFORE IT RELEASED. THIS VEHICLE OFTEN ROLLS BACKWARDS AFTER BEING IN AUTO STOP MODE AND THE GAS NEEDS TO BE PUSHED HARD IN ORDER FOR IT TO GO FORWARD. THIS VEHICLE FEELS LIKE IT SLOWS DOWN WHEN PRESSING THE GAS AT TIMES AND YOU NEED TO PUSH THE GAS PEDAL HARDER. THE BRAKES SQUEAK OFTEN WHEN WET AND COLD AND SOMETIMES WHEN STARTING THE VEHICLE THE BRAKE WILL NOT ALLOW YOU TO PUSH IT DOWN, YOU HAVE TO PUSH IT SEVERAL TIMES, LET UP AND PUSH IT AGAIN BEFORE THE VEHICLE WILL START.
Corrective Action:
VEHICLE WAS STOPPED ON A STEEP CITY STREET BEHIND ANOTHER VEHICLE TURNING LEFT. VEHICLE WENT TO MOVE FORWARD AND TURN LEFT AND IT SHUT OFF AND ROLLED BACKWARDS DOWN THE STEEP HILL. WHEEL COULD NOT BE TURNED, BRAKES COULD NOT BE PRESSED, WHEN GAS WAS PRESSED IT DID NOT GO FORWARD, IT ROLLED BACKWARDS IT WAS LIKE IT SHUT OFF AFTER BEING IN AUTO STOP MODE. PARKING BRAKE ASSIST CAME ON AUTOMATICALLY AND VEHICLE ROLLED INTO A CEMENT POLE. VEHICLE WAS ABLE TO BE RESTARTED. PARKING BRAKE WOULD NOT RELEASE. HAD TO SHUT OFF VEHICLE, RESTART AND TRIED TO RELEASE PARKING BRAKE 5 MORE TIMES BEFORE IT RELEASED. THIS VEHICLE OFTEN ROLLS BACKWARDS AFTER BEING IN AUTO STOP MODE AND THE GAS NEEDS TO BE PUSHED HARD IN ORDER FOR IT TO GO FORWARD. THIS VEHICLE FEELS LIKE IT SLOWS DOWN WHEN PRESSING THE GAS AT TIMES AND YOU NEED TO PUSH THE GAS PEDAL HARDER. THE BRAKES SQUEAK OFTEN WHEN WET AND COLD AND SOMETIMES WHEN STARTING THE VEHICLE THE BRAKE WILL NOT ALLOW YOU TO PUSH IT DOWN, YOU HAVE TO PUSH IT SEVERAL TIMES, LET UP AND PUSH IT AGAIN BEFORE THE VEHICLE WILL START.
Additional Notes:
VEHICLE WAS STOPPED ON A STEEP CITY STREET BEHIND ANOTHER VEHICLE TURNING LEFT. VEHICLE WENT TO MOVE FORWARD AND TURN LEFT AND IT SHUT OFF AND ROLLED BACKWARDS DOWN THE STEEP HILL. WHEEL COULD NOT BE TURNED, BRAKES COULD NOT BE PRESSED, WHEN GAS WAS PRESSED IT DID NOT GO FORWARD, IT ROLLED BACKWARDS IT WAS LIKE IT SHUT OFF AFTER BEING IN AUTO STOP MODE. PARKING BRAKE ASSIST CAME ON AUTOMATICALLY AND VEHICLE ROLLED INTO A CEMENT POLE. VEHICLE WAS ABLE TO BE RESTARTED. PARKING BRAKE WOULD NOT RELEASE. HAD TO SHUT OFF VEHICLE, RESTART AND TRIED TO RELEASE PARKING BRAKE 5 MORE TIMES BEFORE IT RELEASED. THIS VEHICLE OFTEN ROLLS BACKWARDS AFTER BEING IN AUTO STOP MODE AND THE GAS NEEDS TO BE PUSHED HARD IN ORDER FOR IT TO GO FORWARD. THIS VEHICLE FEELS LIKE IT SLOWS DOWN WHEN PRESSING THE GAS AT TIMES AND YOU NEED TO PUSH THE GAS PEDAL HARDER. THE BRAKES SQUEAK OFTEN WHEN WET AND COLD AND SOMETIMES WHEN STARTING THE VEHICLE THE BRAKE WILL NOT ALLOW YOU TO PUSH IT DOWN, YOU HAVE TO PUSH IT SEVERAL TIMES, LET UP AND PUSH IT AGAIN BEFORE THE VEHICLE WILL START.
Mfg Campaign: 11276883
Recall Date: Oct 29, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN TURNING OFF CAR AND HAVE GEAR ON PARK LIGHT APPEARS WITH "SHIFT TO PARK" AND LIGHT WILL NOT TURN OFF.
Corrective Action:
WHEN TURNING OFF CAR AND HAVE GEAR ON PARK LIGHT APPEARS WITH "SHIFT TO PARK" AND LIGHT WILL NOT TURN OFF.
Additional Notes:
WHEN TURNING OFF CAR AND HAVE GEAR ON PARK LIGHT APPEARS WITH "SHIFT TO PARK" AND LIGHT WILL NOT TURN OFF.
Mfg Campaign: 11270363
Recall Date: Oct 23, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2018 CHEVY TRAVERSE WHEN DECELERATING AROUND SPEEDS UNDER 35MPH CITY DRIVING THE VEHICLE WILL RANDOMLY REV UP AND THE RPM WILL GO UP TO 4000 OR 5000 RPM, THIS ALSO HAPPENS WHILE BRAKING. SOMETIMES THE CAR WILL JERK FORWARD AS IF IT WAS GOING TO ACCELERATE AND OTHER TIMES IT JUST STAYS AT A HIGH RPM FOR 5 SECONDS OR LESS UNTIL I EITHER COME TO A COMPLETE STOP OR TRY TO ACCELERATE AND IT DOES NOT RESPOND. THE ENGINE SOUNDS LIKE IT IS IN NEUTRAL AND THE ACCELERATOR IS BEING HELD DOWN. IT ALSO DOES NOT RESPOND TO THE GAS PEDAL WHEN IT IS REVING LIKE THIS, AND IF I TRY TO ACCELERATE THE CAR WILL EVENTUALLY KICK INTO GEAR AND LUNGE FORWARD. TOOK IT TO THE DEALER WITHING THE FIRST FEW MONTHS OF OWNING IT AND THEY COULD NOT REPLICATE THE ISSUE AND SAID THE COMPUTER DID NOT RETURN ANY ISSUE. THIS PROBLEM COMES AND GOES SINCE I BOUGHT THE CAR BRAND NEW IN 2018 AND CONCERNS ME, BECAUSE IT FEELS AS IF THE CAR IS ACCELERATING ON ITS OWN AND MAY CAUSE ME TO CRASH.
Corrective Action:
2018 CHEVY TRAVERSE WHEN DECELERATING AROUND SPEEDS UNDER 35MPH CITY DRIVING THE VEHICLE WILL RANDOMLY REV UP AND THE RPM WILL GO UP TO 4000 OR 5000 RPM, THIS ALSO HAPPENS WHILE BRAKING. SOMETIMES THE CAR WILL JERK FORWARD AS IF IT WAS GOING TO ACCELERATE AND OTHER TIMES IT JUST STAYS AT A HIGH RPM FOR 5 SECONDS OR LESS UNTIL I EITHER COME TO A COMPLETE STOP OR TRY TO ACCELERATE AND IT DOES NOT RESPOND. THE ENGINE SOUNDS LIKE IT IS IN NEUTRAL AND THE ACCELERATOR IS BEING HELD DOWN. IT ALSO DOES NOT RESPOND TO THE GAS PEDAL WHEN IT IS REVING LIKE THIS, AND IF I TRY TO ACCELERATE THE CAR WILL EVENTUALLY KICK INTO GEAR AND LUNGE FORWARD. TOOK IT TO THE DEALER WITHING THE FIRST FEW MONTHS OF OWNING IT AND THEY COULD NOT REPLICATE THE ISSUE AND SAID THE COMPUTER DID NOT RETURN ANY ISSUE. THIS PROBLEM COMES AND GOES SINCE I BOUGHT THE CAR BRAND NEW IN 2018 AND CONCERNS ME, BECAUSE IT FEELS AS IF THE CAR IS ACCELERATING ON ITS OWN AND MAY CAUSE ME TO CRASH.
Additional Notes:
2018 CHEVY TRAVERSE WHEN DECELERATING AROUND SPEEDS UNDER 35MPH CITY DRIVING THE VEHICLE WILL RANDOMLY REV UP AND THE RPM WILL GO UP TO 4000 OR 5000 RPM, THIS ALSO HAPPENS WHILE BRAKING. SOMETIMES THE CAR WILL JERK FORWARD AS IF IT WAS GOING TO ACCELERATE AND OTHER TIMES IT JUST STAYS AT A HIGH RPM FOR 5 SECONDS OR LESS UNTIL I EITHER COME TO A COMPLETE STOP OR TRY TO ACCELERATE AND IT DOES NOT RESPOND. THE ENGINE SOUNDS LIKE IT IS IN NEUTRAL AND THE ACCELERATOR IS BEING HELD DOWN. IT ALSO DOES NOT RESPOND TO THE GAS PEDAL WHEN IT IS REVING LIKE THIS, AND IF I TRY TO ACCELERATE THE CAR WILL EVENTUALLY KICK INTO GEAR AND LUNGE FORWARD. TOOK IT TO THE DEALER WITHING THE FIRST FEW MONTHS OF OWNING IT AND THEY COULD NOT REPLICATE THE ISSUE AND SAID THE COMPUTER DID NOT RETURN ANY ISSUE. THIS PROBLEM COMES AND GOES SINCE I BOUGHT THE CAR BRAND NEW IN 2018 AND CONCERNS ME, BECAUSE IT FEELS AS IF THE CAR IS ACCELERATING ON ITS OWN AND MAY CAUSE ME TO CRASH.
Mfg Campaign: 11270509
Recall Date: Oct 23, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2018 CHEVY TRAVERSE WHEN DECELERATING AROUND SPEEDS UNDER 35MPH CITY DRIVING THE VEHICLE WILL RANDOMLY REV UP AND THE RPM WILL GO UP TO 4000 OR 5000 RPM, THIS ALSO HAPPENS WHILE BRAKING. SOMETIMES THE CAR WILL JERK FORWARD AS IF IT WAS GOING TO ACCELERATE AND OTHER TIMES IT JUST STAYS AT A HIGH RPM FOR 5 SECONDS OR LESS UNTIL I EITHER COME TO A COMPLETE STOP OR TRY TO ACCELERATE AND IT DOES NOT RESPOND. THE ENGINE SOUNDS LIKE IT IS IN NEUTRAL AND THE ACCELERATOR IS BEING HELD DOWN. IT ALSO DOES NOT RESPOND TO THE GAS PEDAL WHEN IT IS REVING LIKE THIS, AND IF I TRY TO ACCELERATE THE CAR WILL EVENTUALLY KICK INTO GEAR AND LUNGE FORWARD. TOOK IT TO THE DEALER WITHING THE FIRST FEW MONTHS OF OWNING IT AND THEY COULD NOT REPLICATE THE ISSUE AND SAID THE COMPUTER DID NOT RETURN ANY ISSUE. THIS PROBLEM COMES AND GOES SINCE I BOUGHT THE CAR BRAND NEW IN 2018 AND CONCERNS ME, BECAUSE IT FEELS AS IF THE CAR IS ACCELERATING ON ITS OWN AND MAY CAUSE ME TO CRASH.
Corrective Action:
2018 CHEVY TRAVERSE WHEN DECELERATING AROUND SPEEDS UNDER 35MPH CITY DRIVING THE VEHICLE WILL RANDOMLY REV UP AND THE RPM WILL GO UP TO 4000 OR 5000 RPM, THIS ALSO HAPPENS WHILE BRAKING. SOMETIMES THE CAR WILL JERK FORWARD AS IF IT WAS GOING TO ACCELERATE AND OTHER TIMES IT JUST STAYS AT A HIGH RPM FOR 5 SECONDS OR LESS UNTIL I EITHER COME TO A COMPLETE STOP OR TRY TO ACCELERATE AND IT DOES NOT RESPOND. THE ENGINE SOUNDS LIKE IT IS IN NEUTRAL AND THE ACCELERATOR IS BEING HELD DOWN. IT ALSO DOES NOT RESPOND TO THE GAS PEDAL WHEN IT IS REVING LIKE THIS, AND IF I TRY TO ACCELERATE THE CAR WILL EVENTUALLY KICK INTO GEAR AND LUNGE FORWARD. TOOK IT TO THE DEALER WITHING THE FIRST FEW MONTHS OF OWNING IT AND THEY COULD NOT REPLICATE THE ISSUE AND SAID THE COMPUTER DID NOT RETURN ANY ISSUE. THIS PROBLEM COMES AND GOES SINCE I BOUGHT THE CAR BRAND NEW IN 2018 AND CONCERNS ME, BECAUSE IT FEELS AS IF THE CAR IS ACCELERATING ON ITS OWN AND MAY CAUSE ME TO CRASH.
Additional Notes:
2018 CHEVY TRAVERSE WHEN DECELERATING AROUND SPEEDS UNDER 35MPH CITY DRIVING THE VEHICLE WILL RANDOMLY REV UP AND THE RPM WILL GO UP TO 4000 OR 5000 RPM, THIS ALSO HAPPENS WHILE BRAKING. SOMETIMES THE CAR WILL JERK FORWARD AS IF IT WAS GOING TO ACCELERATE AND OTHER TIMES IT JUST STAYS AT A HIGH RPM FOR 5 SECONDS OR LESS UNTIL I EITHER COME TO A COMPLETE STOP OR TRY TO ACCELERATE AND IT DOES NOT RESPOND. THE ENGINE SOUNDS LIKE IT IS IN NEUTRAL AND THE ACCELERATOR IS BEING HELD DOWN. IT ALSO DOES NOT RESPOND TO THE GAS PEDAL WHEN IT IS REVING LIKE THIS, AND IF I TRY TO ACCELERATE THE CAR WILL EVENTUALLY KICK INTO GEAR AND LUNGE FORWARD. TOOK IT TO THE DEALER WITHING THE FIRST FEW MONTHS OF OWNING IT AND THEY COULD NOT REPLICATE THE ISSUE AND SAID THE COMPUTER DID NOT RETURN ANY ISSUE. THIS PROBLEM COMES AND GOES SINCE I BOUGHT THE CAR BRAND NEW IN 2018 AND CONCERNS ME, BECAUSE IT FEELS AS IF THE CAR IS ACCELERATING ON ITS OWN AND MAY CAUSE ME TO CRASH.
Mfg Campaign: 11270509
Recall Date: Oct 23, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2018 CHEVY TRAVERSE WHEN DECELERATING AROUND SPEEDS UNDER 35MPH CITY DRIVING THE VEHICLE WILL RANDOMLY REV UP AND THE RPM WILL GO UP TO 4000 OR 5000 RPM, THIS ALSO HAPPENS WHILE BRAKING. SOMETIMES THE CAR WILL JERK FORWARD AS IF IT WAS GOING TO ACCELERATE AND OTHER TIMES IT JUST STAYS AT A HIGH RPM FOR 5 SECONDS OR LESS UNTIL I EITHER COME TO A COMPLETE STOP OR TRY TO ACCELERATE AND IT DOES NOT RESPOND. THE ENGINE SOUNDS LIKE IT IS IN NEUTRAL AND THE ACCELERATOR IS BEING HELD DOWN. IT ALSO DOES NOT RESPOND TO THE GAS PEDAL WHEN IT IS REVING LIKE THIS, AND IF I TRY TO ACCELERATE THE CAR WILL EVENTUALLY KICK INTO GEAR AND LUNGE FORWARD. TOOK IT TO THE DEALER WITHING THE FIRST FEW MONTHS OF OWNING IT AND THEY COULD NOT REPLICATE THE ISSUE AND SAID THE COMPUTER DID NOT RETURN ANY ISSUE. THIS PROBLEM COMES AND GOES SINCE I BOUGHT THE CAR BRAND NEW IN 2018 AND CONCERNS ME, BECAUSE IT FEELS AS IF THE CAR IS ACCELERATING ON ITS OWN AND MAY CAUSE ME TO CRASH.
Corrective Action:
2018 CHEVY TRAVERSE WHEN DECELERATING AROUND SPEEDS UNDER 35MPH CITY DRIVING THE VEHICLE WILL RANDOMLY REV UP AND THE RPM WILL GO UP TO 4000 OR 5000 RPM, THIS ALSO HAPPENS WHILE BRAKING. SOMETIMES THE CAR WILL JERK FORWARD AS IF IT WAS GOING TO ACCELERATE AND OTHER TIMES IT JUST STAYS AT A HIGH RPM FOR 5 SECONDS OR LESS UNTIL I EITHER COME TO A COMPLETE STOP OR TRY TO ACCELERATE AND IT DOES NOT RESPOND. THE ENGINE SOUNDS LIKE IT IS IN NEUTRAL AND THE ACCELERATOR IS BEING HELD DOWN. IT ALSO DOES NOT RESPOND TO THE GAS PEDAL WHEN IT IS REVING LIKE THIS, AND IF I TRY TO ACCELERATE THE CAR WILL EVENTUALLY KICK INTO GEAR AND LUNGE FORWARD. TOOK IT TO THE DEALER WITHING THE FIRST FEW MONTHS OF OWNING IT AND THEY COULD NOT REPLICATE THE ISSUE AND SAID THE COMPUTER DID NOT RETURN ANY ISSUE. THIS PROBLEM COMES AND GOES SINCE I BOUGHT THE CAR BRAND NEW IN 2018 AND CONCERNS ME, BECAUSE IT FEELS AS IF THE CAR IS ACCELERATING ON ITS OWN AND MAY CAUSE ME TO CRASH.
Additional Notes:
2018 CHEVY TRAVERSE WHEN DECELERATING AROUND SPEEDS UNDER 35MPH CITY DRIVING THE VEHICLE WILL RANDOMLY REV UP AND THE RPM WILL GO UP TO 4000 OR 5000 RPM, THIS ALSO HAPPENS WHILE BRAKING. SOMETIMES THE CAR WILL JERK FORWARD AS IF IT WAS GOING TO ACCELERATE AND OTHER TIMES IT JUST STAYS AT A HIGH RPM FOR 5 SECONDS OR LESS UNTIL I EITHER COME TO A COMPLETE STOP OR TRY TO ACCELERATE AND IT DOES NOT RESPOND. THE ENGINE SOUNDS LIKE IT IS IN NEUTRAL AND THE ACCELERATOR IS BEING HELD DOWN. IT ALSO DOES NOT RESPOND TO THE GAS PEDAL WHEN IT IS REVING LIKE THIS, AND IF I TRY TO ACCELERATE THE CAR WILL EVENTUALLY KICK INTO GEAR AND LUNGE FORWARD. TOOK IT TO THE DEALER WITHING THE FIRST FEW MONTHS OF OWNING IT AND THEY COULD NOT REPLICATE THE ISSUE AND SAID THE COMPUTER DID NOT RETURN ANY ISSUE. THIS PROBLEM COMES AND GOES SINCE I BOUGHT THE CAR BRAND NEW IN 2018 AND CONCERNS ME, BECAUSE IT FEELS AS IF THE CAR IS ACCELERATING ON ITS OWN AND MAY CAUSE ME TO CRASH.
Mfg Campaign: 11270509
Recall Date: Oct 23, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
SEVERAL INSTANCES HAVE OCCURRED WHEN I HAVE PUT THE VEHICLE IN PARK AND ATTEMPTED TO TURN THE VEHICLE OFF I RECEIVED A MESSAGE "SHIFT TO PARK", EVEN THOUGH THE VEHICLE IS ALREADY IN PARK. WHEN THIS OCCURS, IT WILL NOT ALLOW ME TO TURN THE VEHICLE OFF. IT WILL TAKE SEVERAL MINUTES OF SHIFTING THE VEHICLE FROM DRIVE TO PARK BEFORE IT WILL REGISTER THE PARK POSITION.
Corrective Action:
SEVERAL INSTANCES HAVE OCCURRED WHEN I HAVE PUT THE VEHICLE IN PARK AND ATTEMPTED TO TURN THE VEHICLE OFF I RECEIVED A MESSAGE "SHIFT TO PARK", EVEN THOUGH THE VEHICLE IS ALREADY IN PARK. WHEN THIS OCCURS, IT WILL NOT ALLOW ME TO TURN THE VEHICLE OFF. IT WILL TAKE SEVERAL MINUTES OF SHIFTING THE VEHICLE FROM DRIVE TO PARK BEFORE IT WILL REGISTER THE PARK POSITION.
Additional Notes:
SEVERAL INSTANCES HAVE OCCURRED WHEN I HAVE PUT THE VEHICLE IN PARK AND ATTEMPTED TO TURN THE VEHICLE OFF I RECEIVED A MESSAGE "SHIFT TO PARK", EVEN THOUGH THE VEHICLE IS ALREADY IN PARK. WHEN THIS OCCURS, IT WILL NOT ALLOW ME TO TURN THE VEHICLE OFF. IT WILL TAKE SEVERAL MINUTES OF SHIFTING THE VEHICLE FROM DRIVE TO PARK BEFORE IT WILL REGISTER THE PARK POSITION.
Mfg Campaign: 11270141
Recall Date: Oct 22, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OCTOBER 11, 2019 - WHEN GOING TO TURN VEHICLE OFF I GET AN ALERT TO PUT VEHICLE IN PARK ON CONSOLE EVEN THOUGH VEHICLE IS ALREADY IN PARK. HAS BEE DOING THIS FOR 1 WEEK. JIGGLING SHIFTER SOMETIMES WORKS. SOMETIMES NECESSARY TO RESTART VEHICLE AND MOVE FORWARD AND BACK. APPEARS THERE ARE MULTIPLE OTHER REPORTS OF THIS BUT NO RECALL AS OF YET.
Corrective Action:
OCTOBER 11, 2019 - WHEN GOING TO TURN VEHICLE OFF I GET AN ALERT TO PUT VEHICLE IN PARK ON CONSOLE EVEN THOUGH VEHICLE IS ALREADY IN PARK. HAS BEE DOING THIS FOR 1 WEEK. JIGGLING SHIFTER SOMETIMES WORKS. SOMETIMES NECESSARY TO RESTART VEHICLE AND MOVE FORWARD AND BACK. APPEARS THERE ARE MULTIPLE OTHER REPORTS OF THIS BUT NO RECALL AS OF YET.
Additional Notes:
OCTOBER 11, 2019 - WHEN GOING TO TURN VEHICLE OFF I GET AN ALERT TO PUT VEHICLE IN PARK ON CONSOLE EVEN THOUGH VEHICLE IS ALREADY IN PARK. HAS BEE DOING THIS FOR 1 WEEK. JIGGLING SHIFTER SOMETIMES WORKS. SOMETIMES NECESSARY TO RESTART VEHICLE AND MOVE FORWARD AND BACK. APPEARS THERE ARE MULTIPLE OTHER REPORTS OF THIS BUT NO RECALL AS OF YET.
Mfg Campaign: 11268002
Recall Date: Oct 11, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I SHUT OFF MY CAR IT SAYS TO SHIFT INTO PARK REGARDLESS OF THE FACT THAT IT IS AND WON'T SHUT OFF FOR A WHILE I THINK THE SHIFTER HAS A DEFECTIVE PROBLEM
Corrective Action:
WHEN I SHUT OFF MY CAR IT SAYS TO SHIFT INTO PARK REGARDLESS OF THE FACT THAT IT IS AND WON'T SHUT OFF FOR A WHILE I THINK THE SHIFTER HAS A DEFECTIVE PROBLEM
Additional Notes:
WHEN I SHUT OFF MY CAR IT SAYS TO SHIFT INTO PARK REGARDLESS OF THE FACT THAT IT IS AND WON'T SHUT OFF FOR A WHILE I THINK THE SHIFTER HAS A DEFECTIVE PROBLEM
Mfg Campaign: 11265802
Recall Date: Oct 3, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN I ATTEMPT TO TURN MY VEHICLE OFF, I GET A MESSAGE ON THE SCREEN THAT SAYS TO PUT THE CAR IN PARK. I VERIFIED THAT THE CAR IS IN PARK AND THE SCREEN READS THAT IT IS. THE MESSAGE CONTINUES, AND THE VEHICLE WILL NOT ALLOW ME TO SHUT ANYTHING OFF OR LOCK THE VEHICLE. THE VEHICLE JUST CONTINUES TO CHIME. THE ONLY RECOURSE IS TO DISCONNECT THE BATTERY. BUT THEN, I CANNOT LOCK THE VEHICLE. I HAVE INCLUDED A PICTURE OF THE SCREEN TO SHOW WHAT I AM SEEING. I HAVE SEEN SEVERAL ISSUES ONLINE REGARDING GM VEHICLES WITH THIS ISSUE. I WAS TOLD BY THE DEALERSHIP, WHO HAS LEFT ME STRANDED WITHOUT A CAR, THAT THEY HAVE SEEN THIS BUT THERE ARE NOT ENOUGH ISSUES OUT THERE TO WARRANT A RECALL. IT WOULD SEEM TO ME THAT THIS IS A SAFETY ISSUE THAT SHOULD REQUIRE IMMEDIATE ATTENTION.
Corrective Action:
WHEN I ATTEMPT TO TURN MY VEHICLE OFF, I GET A MESSAGE ON THE SCREEN THAT SAYS TO PUT THE CAR IN PARK. I VERIFIED THAT THE CAR IS IN PARK AND THE SCREEN READS THAT IT IS. THE MESSAGE CONTINUES, AND THE VEHICLE WILL NOT ALLOW ME TO SHUT ANYTHING OFF OR LOCK THE VEHICLE. THE VEHICLE JUST CONTINUES TO CHIME. THE ONLY RECOURSE IS TO DISCONNECT THE BATTERY. BUT THEN, I CANNOT LOCK THE VEHICLE. I HAVE INCLUDED A PICTURE OF THE SCREEN TO SHOW WHAT I AM SEEING. I HAVE SEEN SEVERAL ISSUES ONLINE REGARDING GM VEHICLES WITH THIS ISSUE. I WAS TOLD BY THE DEALERSHIP, WHO HAS LEFT ME STRANDED WITHOUT A CAR, THAT THEY HAVE SEEN THIS BUT THERE ARE NOT ENOUGH ISSUES OUT THERE TO WARRANT A RECALL. IT WOULD SEEM TO ME THAT THIS IS A SAFETY ISSUE THAT SHOULD REQUIRE IMMEDIATE ATTENTION.
Additional Notes:
WHEN I ATTEMPT TO TURN MY VEHICLE OFF, I GET A MESSAGE ON THE SCREEN THAT SAYS TO PUT THE CAR IN PARK. I VERIFIED THAT THE CAR IS IN PARK AND THE SCREEN READS THAT IT IS. THE MESSAGE CONTINUES, AND THE VEHICLE WILL NOT ALLOW ME TO SHUT ANYTHING OFF OR LOCK THE VEHICLE. THE VEHICLE JUST CONTINUES TO CHIME. THE ONLY RECOURSE IS TO DISCONNECT THE BATTERY. BUT THEN, I CANNOT LOCK THE VEHICLE. I HAVE INCLUDED A PICTURE OF THE SCREEN TO SHOW WHAT I AM SEEING. I HAVE SEEN SEVERAL ISSUES ONLINE REGARDING GM VEHICLES WITH THIS ISSUE. I WAS TOLD BY THE DEALERSHIP, WHO HAS LEFT ME STRANDED WITHOUT A CAR, THAT THEY HAVE SEEN THIS BUT THERE ARE NOT ENOUGH ISSUES OUT THERE TO WARRANT A RECALL. IT WOULD SEEM TO ME THAT THIS IS A SAFETY ISSUE THAT SHOULD REQUIRE IMMEDIATE ATTENTION.
Mfg Campaign: 11258724
Recall Date: Sep 28, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I ATTEMPT TO TURN MY VEHICLE OFF, I GET A MESSAGE ON THE SCREEN THAT SAYS TO PUT THE CAR IN PARK. I VERIFIED THAT THE CAR IS IN PARK AND THE SCREEN READS THAT IT IS. THE MESSAGE CONTINUES, AND THE VEHICLE WILL NOT ALLOW ME TO SHUT ANYTHING OFF OR LOCK THE VEHICLE. THE VEHICLE JUST CONTINUES TO CHIME. THE ONLY RECOURSE IS TO DISCONNECT THE BATTERY. BUT THEN, I CANNOT LOCK THE VEHICLE. I HAVE INCLUDED A PICTURE OF THE SCREEN TO SHOW WHAT I AM SEEING. I HAVE SEEN SEVERAL ISSUES ONLINE REGARDING GM VEHICLES WITH THIS ISSUE. I WAS TOLD BY THE DEALERSHIP, WHO HAS LEFT ME STRANDED WITHOUT A CAR, THAT THEY HAVE SEEN THIS BUT THERE ARE NOT ENOUGH ISSUES OUT THERE TO WARRANT A RECALL. IT WOULD SEEM TO ME THAT THIS IS A SAFETY ISSUE THAT SHOULD REQUIRE IMMEDIATE ATTENTION.
Corrective Action:
WHEN I ATTEMPT TO TURN MY VEHICLE OFF, I GET A MESSAGE ON THE SCREEN THAT SAYS TO PUT THE CAR IN PARK. I VERIFIED THAT THE CAR IS IN PARK AND THE SCREEN READS THAT IT IS. THE MESSAGE CONTINUES, AND THE VEHICLE WILL NOT ALLOW ME TO SHUT ANYTHING OFF OR LOCK THE VEHICLE. THE VEHICLE JUST CONTINUES TO CHIME. THE ONLY RECOURSE IS TO DISCONNECT THE BATTERY. BUT THEN, I CANNOT LOCK THE VEHICLE. I HAVE INCLUDED A PICTURE OF THE SCREEN TO SHOW WHAT I AM SEEING. I HAVE SEEN SEVERAL ISSUES ONLINE REGARDING GM VEHICLES WITH THIS ISSUE. I WAS TOLD BY THE DEALERSHIP, WHO HAS LEFT ME STRANDED WITHOUT A CAR, THAT THEY HAVE SEEN THIS BUT THERE ARE NOT ENOUGH ISSUES OUT THERE TO WARRANT A RECALL. IT WOULD SEEM TO ME THAT THIS IS A SAFETY ISSUE THAT SHOULD REQUIRE IMMEDIATE ATTENTION.
Additional Notes:
WHEN I ATTEMPT TO TURN MY VEHICLE OFF, I GET A MESSAGE ON THE SCREEN THAT SAYS TO PUT THE CAR IN PARK. I VERIFIED THAT THE CAR IS IN PARK AND THE SCREEN READS THAT IT IS. THE MESSAGE CONTINUES, AND THE VEHICLE WILL NOT ALLOW ME TO SHUT ANYTHING OFF OR LOCK THE VEHICLE. THE VEHICLE JUST CONTINUES TO CHIME. THE ONLY RECOURSE IS TO DISCONNECT THE BATTERY. BUT THEN, I CANNOT LOCK THE VEHICLE. I HAVE INCLUDED A PICTURE OF THE SCREEN TO SHOW WHAT I AM SEEING. I HAVE SEEN SEVERAL ISSUES ONLINE REGARDING GM VEHICLES WITH THIS ISSUE. I WAS TOLD BY THE DEALERSHIP, WHO HAS LEFT ME STRANDED WITHOUT A CAR, THAT THEY HAVE SEEN THIS BUT THERE ARE NOT ENOUGH ISSUES OUT THERE TO WARRANT A RECALL. IT WOULD SEEM TO ME THAT THIS IS A SAFETY ISSUE THAT SHOULD REQUIRE IMMEDIATE ATTENTION.
Mfg Campaign: 11258724
Recall Date: Sep 28, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE AUTO-STOPPED AT A STOP SIGN. WHEN IT RESTARTED AND I MADE A RIGHT TURN OUT OF MY NEIGHBORHOOD, THE VEHICLE WOULD NOT ACCELERATE, IT WOULD ONLY LURCH. IT LURCHED AS IF SOMEONE WAS PUNCHING THE GAS PEDAL QUITE AGGRESSIVELY. THE VEHICLE'S ENGINE LIGHT EVENTUALLY ILLUMINATED. THE CAR HAD TO BE TOWED. AT THIS TIME THERE IS A SERVICE BULLETIN FOR THIS ISSUE (FROM FEBRUARY 2018) BUT NO KNOWN REPAIR.
Corrective Action:
THE VEHICLE AUTO-STOPPED AT A STOP SIGN. WHEN IT RESTARTED AND I MADE A RIGHT TURN OUT OF MY NEIGHBORHOOD, THE VEHICLE WOULD NOT ACCELERATE, IT WOULD ONLY LURCH. IT LURCHED AS IF SOMEONE WAS PUNCHING THE GAS PEDAL QUITE AGGRESSIVELY. THE VEHICLE'S ENGINE LIGHT EVENTUALLY ILLUMINATED. THE CAR HAD TO BE TOWED. AT THIS TIME THERE IS A SERVICE BULLETIN FOR THIS ISSUE (FROM FEBRUARY 2018) BUT NO KNOWN REPAIR.
Additional Notes:
THE VEHICLE AUTO-STOPPED AT A STOP SIGN. WHEN IT RESTARTED AND I MADE A RIGHT TURN OUT OF MY NEIGHBORHOOD, THE VEHICLE WOULD NOT ACCELERATE, IT WOULD ONLY LURCH. IT LURCHED AS IF SOMEONE WAS PUNCHING THE GAS PEDAL QUITE AGGRESSIVELY. THE VEHICLE'S ENGINE LIGHT EVENTUALLY ILLUMINATED. THE CAR HAD TO BE TOWED. AT THIS TIME THERE IS A SERVICE BULLETIN FOR THIS ISSUE (FROM FEBRUARY 2018) BUT NO KNOWN REPAIR.
Mfg Campaign: 11258044
Recall Date: Sep 25, 2019
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE FORWARD ALERT SYSTEM BECAME INOPERABLE AND FAILED TO BEEP WHEN A VEHICLE WAS IN VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MORAN CHEVROLET CLINTON TWP (35500 GRATIOT AVE, CLINTON TWP, MI 48035, (866) 774-3206) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THE FEATURE WOULD BE ACTIVATED BY SPEED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000.*PM*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE FORWARD ALERT SYSTEM BECAME INOPERABLE AND FAILED TO BEEP WHEN A VEHICLE WAS IN VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MORAN CHEVROLET CLINTON TWP (35500 GRATIOT AVE, CLINTON TWP, MI 48035, (866) 774-3206) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THE FEATURE WOULD BE ACTIVATED BY SPEED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000.*PM*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE FORWARD ALERT SYSTEM BECAME INOPERABLE AND FAILED TO BEEP WHEN A VEHICLE WAS IN VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MORAN CHEVROLET CLINTON TWP (35500 GRATIOT AVE, CLINTON TWP, MI 48035, (866) 774-3206) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THE FEATURE WOULD BE ACTIVATED BY SPEED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000.*PM*JB
Mfg Campaign: 11257807
Recall Date: Sep 24, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE FORWARD ALERT SYSTEM BECAME INOPERABLE AND FAILED TO BEEP WHEN A VEHICLE WAS IN VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MORAN CHEVROLET CLINTON TWP (35500 GRATIOT AVE, CLINTON TWP, MI 48035, (866) 774-3206) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THE FEATURE WOULD BE ACTIVATED BY SPEED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000.*PM*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE FORWARD ALERT SYSTEM BECAME INOPERABLE AND FAILED TO BEEP WHEN A VEHICLE WAS IN VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MORAN CHEVROLET CLINTON TWP (35500 GRATIOT AVE, CLINTON TWP, MI 48035, (866) 774-3206) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THE FEATURE WOULD BE ACTIVATED BY SPEED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000.*PM*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE FORWARD ALERT SYSTEM BECAME INOPERABLE AND FAILED TO BEEP WHEN A VEHICLE WAS IN VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MORAN CHEVROLET CLINTON TWP (35500 GRATIOT AVE, CLINTON TWP, MI 48035, (866) 774-3206) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THE FEATURE WOULD BE ACTIVATED BY SPEED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000.*PM*JB
Mfg Campaign: 11257807
Recall Date: Sep 24, 2019
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