Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
538 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN YOU PUT THE CAR IN PARK AND GO TO SHIFT IT OFF THE CAR DOESN'T SENSES THAT IT'S PARKED. WILL NOT SHUT OFF COMPLETELY AND CAN'T LOCK OR ARM CAR. RESTARTED CAR SEVERAL TIMES AND STILL SIGNALS THE CAR IS NOT IN PARK. *TR
Corrective Action:
WHEN YOU PUT THE CAR IN PARK AND GO TO SHIFT IT OFF THE CAR DOESN'T SENSES THAT IT'S PARKED. WILL NOT SHUT OFF COMPLETELY AND CAN'T LOCK OR ARM CAR. RESTARTED CAR SEVERAL TIMES AND STILL SIGNALS THE CAR IS NOT IN PARK. *TR
Additional Notes:
WHEN YOU PUT THE CAR IN PARK AND GO TO SHIFT IT OFF THE CAR DOESN'T SENSES THAT IT'S PARKED. WILL NOT SHUT OFF COMPLETELY AND CAN'T LOCK OR ARM CAR. RESTARTED CAR SEVERAL TIMES AND STILL SIGNALS THE CAR IS NOT IN PARK. *TR
Mfg Campaign: 11319356
Recall Date: Mar 26, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN PUTTING THE TRANSMISSION IN PARK THE CARS COMPUTER SAYS IT IS NOT IN PARK (SHIFT TO PARK) COMES ON THE SCREEN AND ALL THE CARS SYSTEMS STAY ON. THEY ATTEMPTED TO FIX UNDER WARRANTY BUT STILL HAS A PROBLEM AND NOW THEY WANT ME TO PAY FOR IT.
Corrective Action:
WHEN PUTTING THE TRANSMISSION IN PARK THE CARS COMPUTER SAYS IT IS NOT IN PARK (SHIFT TO PARK) COMES ON THE SCREEN AND ALL THE CARS SYSTEMS STAY ON. THEY ATTEMPTED TO FIX UNDER WARRANTY BUT STILL HAS A PROBLEM AND NOW THEY WANT ME TO PAY FOR IT.
Additional Notes:
WHEN PUTTING THE TRANSMISSION IN PARK THE CARS COMPUTER SAYS IT IS NOT IN PARK (SHIFT TO PARK) COMES ON THE SCREEN AND ALL THE CARS SYSTEMS STAY ON. THEY ATTEMPTED TO FIX UNDER WARRANTY BUT STILL HAS A PROBLEM AND NOW THEY WANT ME TO PAY FOR IT.
Mfg Campaign: 11318259
Recall Date: Mar 16, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR WOULD ONLY STOP RUNNING WHEN AT RED LIGHTS I'D HAVE TO SHUT OFF AND RESTART.. JERKING TRANSMISSION ALL THE TIME THEN WHILE DRIVING EXPRESSWAY THE TRANSMISSION CAR STOPPED WHILE I WAS GOING 65 SHUT DOWN I BARELY COULD GET OVER MOST FRIGHTENING EXPERIENCE EVER. I'M SCARED TO DRIVE THIS VEHICLE DEALERSHIP CANNOT GET ME OUT OF LEASE WITHOUT PAYING MORE MONEY FOR ANOTHER CAR.
Corrective Action:
MY CAR WOULD ONLY STOP RUNNING WHEN AT RED LIGHTS I'D HAVE TO SHUT OFF AND RESTART.. JERKING TRANSMISSION ALL THE TIME THEN WHILE DRIVING EXPRESSWAY THE TRANSMISSION CAR STOPPED WHILE I WAS GOING 65 SHUT DOWN I BARELY COULD GET OVER MOST FRIGHTENING EXPERIENCE EVER. I'M SCARED TO DRIVE THIS VEHICLE DEALERSHIP CANNOT GET ME OUT OF LEASE WITHOUT PAYING MORE MONEY FOR ANOTHER CAR.
Additional Notes:
MY CAR WOULD ONLY STOP RUNNING WHEN AT RED LIGHTS I'D HAVE TO SHUT OFF AND RESTART.. JERKING TRANSMISSION ALL THE TIME THEN WHILE DRIVING EXPRESSWAY THE TRANSMISSION CAR STOPPED WHILE I WAS GOING 65 SHUT DOWN I BARELY COULD GET OVER MOST FRIGHTENING EXPERIENCE EVER. I'M SCARED TO DRIVE THIS VEHICLE DEALERSHIP CANNOT GET ME OUT OF LEASE WITHOUT PAYING MORE MONEY FOR ANOTHER CAR.
Mfg Campaign: 11318099
Recall Date: Mar 15, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
PURCHASED A YEAR AGO IN FL. MY WINDSHIELD CAME LOOSE TWICE ALREADY WHERE YOU CAN SEE THE PADDING IN THE DASHBOARD AREA AGAIN. THE TIRE ON DRIVER SIDE HAS TO HAVE AIR IN IT SEVERAL TIMES AFTER DRIVING ABOUT 20 MINS. PRESSURE KEEPS READING AT 26 AND ALARM GOING OFF WITH THE PROBLEM. HUSBAND REFILLS AND THREE DAYS LATER I MOVE THE VEHICLE AND IT HAPPENS AGAIN. WINDSHIELD YOU CAN HEAR AIR LEAKING FROM IT. SEVERAL TIMES WHEN I STARTED MY CAR IT HAD A WEIRD ENGINE NOISE LOUD ACCELERATION EVEN WHEN SITTING IN MY DRIVEWAY. I READ NO RECALLS BUT POSSIBLE CLASS ACTION PENDING IF YOU REFUSE TO FIX THE VEHICLES. I WILL BE OVER 36 MONTHS BEFORE MY CAR REACHES 30K MILES. I DRIVE TO AND FROM DOCTORS, GROCERY SHOPPING. CASUAL DRIVING.
Corrective Action:
PURCHASED A YEAR AGO IN FL. MY WINDSHIELD CAME LOOSE TWICE ALREADY WHERE YOU CAN SEE THE PADDING IN THE DASHBOARD AREA AGAIN. THE TIRE ON DRIVER SIDE HAS TO HAVE AIR IN IT SEVERAL TIMES AFTER DRIVING ABOUT 20 MINS. PRESSURE KEEPS READING AT 26 AND ALARM GOING OFF WITH THE PROBLEM. HUSBAND REFILLS AND THREE DAYS LATER I MOVE THE VEHICLE AND IT HAPPENS AGAIN. WINDSHIELD YOU CAN HEAR AIR LEAKING FROM IT. SEVERAL TIMES WHEN I STARTED MY CAR IT HAD A WEIRD ENGINE NOISE LOUD ACCELERATION EVEN WHEN SITTING IN MY DRIVEWAY. I READ NO RECALLS BUT POSSIBLE CLASS ACTION PENDING IF YOU REFUSE TO FIX THE VEHICLES. I WILL BE OVER 36 MONTHS BEFORE MY CAR REACHES 30K MILES. I DRIVE TO AND FROM DOCTORS, GROCERY SHOPPING. CASUAL DRIVING.
Additional Notes:
PURCHASED A YEAR AGO IN FL. MY WINDSHIELD CAME LOOSE TWICE ALREADY WHERE YOU CAN SEE THE PADDING IN THE DASHBOARD AREA AGAIN. THE TIRE ON DRIVER SIDE HAS TO HAVE AIR IN IT SEVERAL TIMES AFTER DRIVING ABOUT 20 MINS. PRESSURE KEEPS READING AT 26 AND ALARM GOING OFF WITH THE PROBLEM. HUSBAND REFILLS AND THREE DAYS LATER I MOVE THE VEHICLE AND IT HAPPENS AGAIN. WINDSHIELD YOU CAN HEAR AIR LEAKING FROM IT. SEVERAL TIMES WHEN I STARTED MY CAR IT HAD A WEIRD ENGINE NOISE LOUD ACCELERATION EVEN WHEN SITTING IN MY DRIVEWAY. I READ NO RECALLS BUT POSSIBLE CLASS ACTION PENDING IF YOU REFUSE TO FIX THE VEHICLES. I WILL BE OVER 36 MONTHS BEFORE MY CAR REACHES 30K MILES. I DRIVE TO AND FROM DOCTORS, GROCERY SHOPPING. CASUAL DRIVING.
Mfg Campaign: 11316475
Recall Date: Mar 5, 2020
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PURCHASED A YEAR AGO IN FL. MY WINDSHIELD CAME LOOSE TWICE ALREADY WHERE YOU CAN SEE THE PADDING IN THE DASHBOARD AREA AGAIN. THE TIRE ON DRIVER SIDE HAS TO HAVE AIR IN IT SEVERAL TIMES AFTER DRIVING ABOUT 20 MINS. PRESSURE KEEPS READING AT 26 AND ALARM GOING OFF WITH THE PROBLEM. HUSBAND REFILLS AND THREE DAYS LATER I MOVE THE VEHICLE AND IT HAPPENS AGAIN. WINDSHIELD YOU CAN HEAR AIR LEAKING FROM IT. SEVERAL TIMES WHEN I STARTED MY CAR IT HAD A WEIRD ENGINE NOISE LOUD ACCELERATION EVEN WHEN SITTING IN MY DRIVEWAY. I READ NO RECALLS BUT POSSIBLE CLASS ACTION PENDING IF YOU REFUSE TO FIX THE VEHICLES. I WILL BE OVER 36 MONTHS BEFORE MY CAR REACHES 30K MILES. I DRIVE TO AND FROM DOCTORS, GROCERY SHOPPING. CASUAL DRIVING.
Corrective Action:
PURCHASED A YEAR AGO IN FL. MY WINDSHIELD CAME LOOSE TWICE ALREADY WHERE YOU CAN SEE THE PADDING IN THE DASHBOARD AREA AGAIN. THE TIRE ON DRIVER SIDE HAS TO HAVE AIR IN IT SEVERAL TIMES AFTER DRIVING ABOUT 20 MINS. PRESSURE KEEPS READING AT 26 AND ALARM GOING OFF WITH THE PROBLEM. HUSBAND REFILLS AND THREE DAYS LATER I MOVE THE VEHICLE AND IT HAPPENS AGAIN. WINDSHIELD YOU CAN HEAR AIR LEAKING FROM IT. SEVERAL TIMES WHEN I STARTED MY CAR IT HAD A WEIRD ENGINE NOISE LOUD ACCELERATION EVEN WHEN SITTING IN MY DRIVEWAY. I READ NO RECALLS BUT POSSIBLE CLASS ACTION PENDING IF YOU REFUSE TO FIX THE VEHICLES. I WILL BE OVER 36 MONTHS BEFORE MY CAR REACHES 30K MILES. I DRIVE TO AND FROM DOCTORS, GROCERY SHOPPING. CASUAL DRIVING.
Additional Notes:
PURCHASED A YEAR AGO IN FL. MY WINDSHIELD CAME LOOSE TWICE ALREADY WHERE YOU CAN SEE THE PADDING IN THE DASHBOARD AREA AGAIN. THE TIRE ON DRIVER SIDE HAS TO HAVE AIR IN IT SEVERAL TIMES AFTER DRIVING ABOUT 20 MINS. PRESSURE KEEPS READING AT 26 AND ALARM GOING OFF WITH THE PROBLEM. HUSBAND REFILLS AND THREE DAYS LATER I MOVE THE VEHICLE AND IT HAPPENS AGAIN. WINDSHIELD YOU CAN HEAR AIR LEAKING FROM IT. SEVERAL TIMES WHEN I STARTED MY CAR IT HAD A WEIRD ENGINE NOISE LOUD ACCELERATION EVEN WHEN SITTING IN MY DRIVEWAY. I READ NO RECALLS BUT POSSIBLE CLASS ACTION PENDING IF YOU REFUSE TO FIX THE VEHICLES. I WILL BE OVER 36 MONTHS BEFORE MY CAR REACHES 30K MILES. I DRIVE TO AND FROM DOCTORS, GROCERY SHOPPING. CASUAL DRIVING.
Mfg Campaign: 11316475
Recall Date: Mar 5, 2020
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
PURCHASED A YEAR AGO IN FL. MY WINDSHIELD CAME LOOSE TWICE ALREADY WHERE YOU CAN SEE THE PADDING IN THE DASHBOARD AREA AGAIN. THE TIRE ON DRIVER SIDE HAS TO HAVE AIR IN IT SEVERAL TIMES AFTER DRIVING ABOUT 20 MINS. PRESSURE KEEPS READING AT 26 AND ALARM GOING OFF WITH THE PROBLEM. HUSBAND REFILLS AND THREE DAYS LATER I MOVE THE VEHICLE AND IT HAPPENS AGAIN. WINDSHIELD YOU CAN HEAR AIR LEAKING FROM IT. SEVERAL TIMES WHEN I STARTED MY CAR IT HAD A WEIRD ENGINE NOISE LOUD ACCELERATION EVEN WHEN SITTING IN MY DRIVEWAY. I READ NO RECALLS BUT POSSIBLE CLASS ACTION PENDING IF YOU REFUSE TO FIX THE VEHICLES. I WILL BE OVER 36 MONTHS BEFORE MY CAR REACHES 30K MILES. I DRIVE TO AND FROM DOCTORS, GROCERY SHOPPING. CASUAL DRIVING.
Corrective Action:
PURCHASED A YEAR AGO IN FL. MY WINDSHIELD CAME LOOSE TWICE ALREADY WHERE YOU CAN SEE THE PADDING IN THE DASHBOARD AREA AGAIN. THE TIRE ON DRIVER SIDE HAS TO HAVE AIR IN IT SEVERAL TIMES AFTER DRIVING ABOUT 20 MINS. PRESSURE KEEPS READING AT 26 AND ALARM GOING OFF WITH THE PROBLEM. HUSBAND REFILLS AND THREE DAYS LATER I MOVE THE VEHICLE AND IT HAPPENS AGAIN. WINDSHIELD YOU CAN HEAR AIR LEAKING FROM IT. SEVERAL TIMES WHEN I STARTED MY CAR IT HAD A WEIRD ENGINE NOISE LOUD ACCELERATION EVEN WHEN SITTING IN MY DRIVEWAY. I READ NO RECALLS BUT POSSIBLE CLASS ACTION PENDING IF YOU REFUSE TO FIX THE VEHICLES. I WILL BE OVER 36 MONTHS BEFORE MY CAR REACHES 30K MILES. I DRIVE TO AND FROM DOCTORS, GROCERY SHOPPING. CASUAL DRIVING.
Additional Notes:
PURCHASED A YEAR AGO IN FL. MY WINDSHIELD CAME LOOSE TWICE ALREADY WHERE YOU CAN SEE THE PADDING IN THE DASHBOARD AREA AGAIN. THE TIRE ON DRIVER SIDE HAS TO HAVE AIR IN IT SEVERAL TIMES AFTER DRIVING ABOUT 20 MINS. PRESSURE KEEPS READING AT 26 AND ALARM GOING OFF WITH THE PROBLEM. HUSBAND REFILLS AND THREE DAYS LATER I MOVE THE VEHICLE AND IT HAPPENS AGAIN. WINDSHIELD YOU CAN HEAR AIR LEAKING FROM IT. SEVERAL TIMES WHEN I STARTED MY CAR IT HAD A WEIRD ENGINE NOISE LOUD ACCELERATION EVEN WHEN SITTING IN MY DRIVEWAY. I READ NO RECALLS BUT POSSIBLE CLASS ACTION PENDING IF YOU REFUSE TO FIX THE VEHICLES. I WILL BE OVER 36 MONTHS BEFORE MY CAR REACHES 30K MILES. I DRIVE TO AND FROM DOCTORS, GROCERY SHOPPING. CASUAL DRIVING.
Mfg Campaign: 11316475
Recall Date: Mar 5, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
PARKING BRAKE WOULDN'T RELEASE. SERVICE PARKING BRAKE LIGHT ON. I HAD PARKED ON A SLIGHT HILL. AFTER ABOUT TWO HOURS, I STARTED MY VEHICLE, PRESSED THE BUTTON, SHIFTED TO REVERSE, AND THE VEHICLE WOULDN'T MOVE. ODD! I LOOKED AT THE CLUSTER AND NOTICED THE 'PARK' FLASHING AND THE SERVICE PARKING BREAK LIGHT ON. I TRIED SHIFTING IN AND OUT OF PARK TO DRIVE OR REVERSE MULTIPLE TIMES AND EACH TIME PUSHING THE BUTTON. NO LUCK. I LEFT MY VEHICLE AT THE LOCATION SINCE IT WAS LATE AND SAFE. THE NEXT MORNING BEFORE HAVING IT TOWED, I TRIED ONCE MORE TO PUSH THE PARKING BRAKE BUTTON AND IT SUCCESSFULLY DISENGAGED THE PARKING BRAKE AND THE SERVICE LIGHT CLEARED ITSELF. I NOTICED ON A FORUM THAT 2018 TRAVERSES HAVE THIS ISSUE AND DISCONNECTING THE BATTERY OR LETTING IT SIT FOR A FEW HOURS SOMETIMES RESOLVES THIS RECURRING ISSUE BUT NEVER FIXES IT.
Corrective Action:
PARKING BRAKE WOULDN'T RELEASE. SERVICE PARKING BRAKE LIGHT ON. I HAD PARKED ON A SLIGHT HILL. AFTER ABOUT TWO HOURS, I STARTED MY VEHICLE, PRESSED THE BUTTON, SHIFTED TO REVERSE, AND THE VEHICLE WOULDN'T MOVE. ODD! I LOOKED AT THE CLUSTER AND NOTICED THE 'PARK' FLASHING AND THE SERVICE PARKING BREAK LIGHT ON. I TRIED SHIFTING IN AND OUT OF PARK TO DRIVE OR REVERSE MULTIPLE TIMES AND EACH TIME PUSHING THE BUTTON. NO LUCK. I LEFT MY VEHICLE AT THE LOCATION SINCE IT WAS LATE AND SAFE. THE NEXT MORNING BEFORE HAVING IT TOWED, I TRIED ONCE MORE TO PUSH THE PARKING BRAKE BUTTON AND IT SUCCESSFULLY DISENGAGED THE PARKING BRAKE AND THE SERVICE LIGHT CLEARED ITSELF. I NOTICED ON A FORUM THAT 2018 TRAVERSES HAVE THIS ISSUE AND DISCONNECTING THE BATTERY OR LETTING IT SIT FOR A FEW HOURS SOMETIMES RESOLVES THIS RECURRING ISSUE BUT NEVER FIXES IT.
Additional Notes:
PARKING BRAKE WOULDN'T RELEASE. SERVICE PARKING BRAKE LIGHT ON. I HAD PARKED ON A SLIGHT HILL. AFTER ABOUT TWO HOURS, I STARTED MY VEHICLE, PRESSED THE BUTTON, SHIFTED TO REVERSE, AND THE VEHICLE WOULDN'T MOVE. ODD! I LOOKED AT THE CLUSTER AND NOTICED THE 'PARK' FLASHING AND THE SERVICE PARKING BREAK LIGHT ON. I TRIED SHIFTING IN AND OUT OF PARK TO DRIVE OR REVERSE MULTIPLE TIMES AND EACH TIME PUSHING THE BUTTON. NO LUCK. I LEFT MY VEHICLE AT THE LOCATION SINCE IT WAS LATE AND SAFE. THE NEXT MORNING BEFORE HAVING IT TOWED, I TRIED ONCE MORE TO PUSH THE PARKING BRAKE BUTTON AND IT SUCCESSFULLY DISENGAGED THE PARKING BRAKE AND THE SERVICE LIGHT CLEARED ITSELF. I NOTICED ON A FORUM THAT 2018 TRAVERSES HAVE THIS ISSUE AND DISCONNECTING THE BATTERY OR LETTING IT SIT FOR A FEW HOURS SOMETIMES RESOLVES THIS RECURRING ISSUE BUT NEVER FIXES IT.
Mfg Campaign: 11311818
Recall Date: Feb 27, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SHIFT TO PARK ERROR MESSAGE WHILE THE VEHICLE IS IN PARK. THIS PREVENTS TURNING THE VECHICLE OFF, LOCKING THE DOORS, ETC. THIS PROBLEM HAS BEEN WELL DOCUMENTED ON SEVERAL THOUSAND VEHICLES. HOWEVER, GM HAS ONLY QUIETLY FIXED PROBLEM CASE BY CASE AND WILL NOT COVER UNDER POWER TRAIN WARRANTY. A NATIONAL RECALL SHOULD BE ISSUED ASAP TO FIX AND REPLACE THE SHIFTER. POSES A SAFETY ISSUE AS WELL SINCE IT INVOLVES A FAULTY GEAR SHIFTER.
Corrective Action:
SHIFT TO PARK ERROR MESSAGE WHILE THE VEHICLE IS IN PARK. THIS PREVENTS TURNING THE VECHICLE OFF, LOCKING THE DOORS, ETC. THIS PROBLEM HAS BEEN WELL DOCUMENTED ON SEVERAL THOUSAND VEHICLES. HOWEVER, GM HAS ONLY QUIETLY FIXED PROBLEM CASE BY CASE AND WILL NOT COVER UNDER POWER TRAIN WARRANTY. A NATIONAL RECALL SHOULD BE ISSUED ASAP TO FIX AND REPLACE THE SHIFTER. POSES A SAFETY ISSUE AS WELL SINCE IT INVOLVES A FAULTY GEAR SHIFTER.
Additional Notes:
SHIFT TO PARK ERROR MESSAGE WHILE THE VEHICLE IS IN PARK. THIS PREVENTS TURNING THE VECHICLE OFF, LOCKING THE DOORS, ETC. THIS PROBLEM HAS BEEN WELL DOCUMENTED ON SEVERAL THOUSAND VEHICLES. HOWEVER, GM HAS ONLY QUIETLY FIXED PROBLEM CASE BY CASE AND WILL NOT COVER UNDER POWER TRAIN WARRANTY. A NATIONAL RECALL SHOULD BE ISSUED ASAP TO FIX AND REPLACE THE SHIFTER. POSES A SAFETY ISSUE AS WELL SINCE IT INVOLVES A FAULTY GEAR SHIFTER.
Mfg Campaign: 11311237
Recall Date: Feb 24, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
SHIFT TO PARK ERROR MESSAGE WHILE THE VEHICLE IS IN PARK. THIS PREVENTS TURNING THE VECHICLE OFF, LOCKING THE DOORS, ETC. THIS PROBLEM HAS BEEN WELL DOCUMENTED ON SEVERAL THOUSAND VEHICLES. HOWEVER, GM HAS ONLY QUIETLY FIXED PROBLEM CASE BY CASE AND WILL NOT COVER UNDER POWER TRAIN WARRANTY. A NATIONAL RECALL SHOULD BE ISSUED ASAP TO FIX AND REPLACE THE SHIFTER. POSES A SAFETY ISSUE AS WELL SINCE IT INVOLVES A FAULTY GEAR SHIFTER.
Corrective Action:
SHIFT TO PARK ERROR MESSAGE WHILE THE VEHICLE IS IN PARK. THIS PREVENTS TURNING THE VECHICLE OFF, LOCKING THE DOORS, ETC. THIS PROBLEM HAS BEEN WELL DOCUMENTED ON SEVERAL THOUSAND VEHICLES. HOWEVER, GM HAS ONLY QUIETLY FIXED PROBLEM CASE BY CASE AND WILL NOT COVER UNDER POWER TRAIN WARRANTY. A NATIONAL RECALL SHOULD BE ISSUED ASAP TO FIX AND REPLACE THE SHIFTER. POSES A SAFETY ISSUE AS WELL SINCE IT INVOLVES A FAULTY GEAR SHIFTER.
Additional Notes:
SHIFT TO PARK ERROR MESSAGE WHILE THE VEHICLE IS IN PARK. THIS PREVENTS TURNING THE VECHICLE OFF, LOCKING THE DOORS, ETC. THIS PROBLEM HAS BEEN WELL DOCUMENTED ON SEVERAL THOUSAND VEHICLES. HOWEVER, GM HAS ONLY QUIETLY FIXED PROBLEM CASE BY CASE AND WILL NOT COVER UNDER POWER TRAIN WARRANTY. A NATIONAL RECALL SHOULD BE ISSUED ASAP TO FIX AND REPLACE THE SHIFTER. POSES A SAFETY ISSUE AS WELL SINCE IT INVOLVES A FAULTY GEAR SHIFTER.
Mfg Campaign: 11311237
Recall Date: Feb 24, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
SHIFT TO PARK ERROR MESSAGE WHILE THE VEHICLE IS IN PARK. THIS PREVENTS TURNING THE VECHICLE OFF, LOCKING THE DOORS, ETC. THIS PROBLEM HAS BEEN WELL DOCUMENTED ON SEVERAL THOUSAND VEHICLES. HOWEVER, GM HAS ONLY QUIETLY FIXED PROBLEM CASE BY CASE AND WILL NOT COVER UNDER POWER TRAIN WARRANTY. A NATIONAL RECALL SHOULD BE ISSUED ASAP TO FIX AND REPLACE THE SHIFTER. POSES A SAFETY ISSUE AS WELL SINCE IT INVOLVES A FAULTY GEAR SHIFTER.
Corrective Action:
SHIFT TO PARK ERROR MESSAGE WHILE THE VEHICLE IS IN PARK. THIS PREVENTS TURNING THE VECHICLE OFF, LOCKING THE DOORS, ETC. THIS PROBLEM HAS BEEN WELL DOCUMENTED ON SEVERAL THOUSAND VEHICLES. HOWEVER, GM HAS ONLY QUIETLY FIXED PROBLEM CASE BY CASE AND WILL NOT COVER UNDER POWER TRAIN WARRANTY. A NATIONAL RECALL SHOULD BE ISSUED ASAP TO FIX AND REPLACE THE SHIFTER. POSES A SAFETY ISSUE AS WELL SINCE IT INVOLVES A FAULTY GEAR SHIFTER.
Additional Notes:
SHIFT TO PARK ERROR MESSAGE WHILE THE VEHICLE IS IN PARK. THIS PREVENTS TURNING THE VECHICLE OFF, LOCKING THE DOORS, ETC. THIS PROBLEM HAS BEEN WELL DOCUMENTED ON SEVERAL THOUSAND VEHICLES. HOWEVER, GM HAS ONLY QUIETLY FIXED PROBLEM CASE BY CASE AND WILL NOT COVER UNDER POWER TRAIN WARRANTY. A NATIONAL RECALL SHOULD BE ISSUED ASAP TO FIX AND REPLACE THE SHIFTER. POSES A SAFETY ISSUE AS WELL SINCE IT INVOLVES A FAULTY GEAR SHIFTER.
Mfg Campaign: 11311237
Recall Date: Feb 24, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
EXPORT VERSION ONLY. COUNTRY: COLOMBIA. 1. SHITF TO PARK. WHEN YOU PARK THE VEHICLE ASK YOU TO PUT IT IN PARK AND IT IS ALREADY. DEALER IS WORKING ON THAT AS I WRITE THIS THREAD. TECH FOUND A RECALL OR BULLETIN FROM MANUFACTURER TO REPAIR OR POSSIBLE REPLACEMENT OF SOME PARTS 2. SERVICE STABILITRACK. IN MANY AND RAMDOM OCACIONS THIS SERVICE LIGHT COMES ON AND 20 SECONDS LATER GOES OFF. WHEN STOPPING AT A LIGHT. DEALER UNABLE TO DUPLICATE AND NO FIX YET 3. FUEL ECONOMY SYSTEM, IT DOES NOT WORK RIGHT NOW, AND IT HAPPENED TWICE BEFORE. DOES NOT TURN OFF WHEN YOU STOP AT A TRAFFIC LIGHT. DELAER HAS UPDATED SOFTWARE IN ORDER TO REMEDY THIS ISSUE. 4. LOCKING AUDIO CONFIRMATION. WHEN YOU MANUALLY LOCK THE DOORS IT GIVES YOU AN AUDIO OR LIGHTS CONFIRMATION. IT DOES NOT WORK ANY MORE. DEALER LOOKING INTO THIS ISSUE. 5. ELECTRIC PARKING BRAKE. THE ELECTRIC PARKING BRAKE ACTIVATED IT SELF WHILE DRIVING IN TRAFFIC. HEAVY TRAFFIC SITUATION 5 MPH AND THE E. BRAKE CAME ON AND STAYED ON. THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS. TURN THE ENGINE OFF SEVERAL TIMES, PUT IN PARKING, NEUTRAL ETC ETC. AFTER 5 MINUTES OF BLOCKING TRAFFIC HAD TO FORCE THE VEHICLE TO THE SHOULDER. ALMOST DID NOT MAKE IT. TURN VEHICLE OFF AND CALLED THE FLAT BED. WHILE WAITING 15-20 MINUTES LATER TURN VEHICLE ON AND SURPRISE!!! IT WAS FIXED. MAGIC. THE E BRAKE WAS OFF AND THE VEHICLE WAS FREE. WHILE THIS WAS GOING ON THE E BRAKE LIGHT (RED) WAS ON, AND SERVICE PARKING BRAKE LIGHT (AMBER) WAS FLASING ALL THE TIME. DEALER DID AN UPDATE TO THE SYSTEM AND NOT SURE IF IT WILL HAPPENED AGAIN. BUT THIS IS THE THIRD TIME THIS HAPPENED. ONCE AT MY HOUSE ABOUT SIX MONTHS AGO BUT IT TOOK ABOUT 1 MINUTE AND IT FIX IT SELF SO I DID NOT PAY ATTENTION TO IT. THE SECOND TIME IT HAPPENED TO MY WIFE AT A SHOPPING CENTER BUT SHE LEFT IT IN THE LOT AND WENT BACK SHOPPING AND WHEN IT CAME OUT IT WAS FIXED.
Corrective Action:
EXPORT VERSION ONLY. COUNTRY: COLOMBIA. 1. SHITF TO PARK. WHEN YOU PARK THE VEHICLE ASK YOU TO PUT IT IN PARK AND IT IS ALREADY. DEALER IS WORKING ON THAT AS I WRITE THIS THREAD. TECH FOUND A RECALL OR BULLETIN FROM MANUFACTURER TO REPAIR OR POSSIBLE REPLACEMENT OF SOME PARTS 2. SERVICE STABILITRACK. IN MANY AND RAMDOM OCACIONS THIS SERVICE LIGHT COMES ON AND 20 SECONDS LATER GOES OFF. WHEN STOPPING AT A LIGHT. DEALER UNABLE TO DUPLICATE AND NO FIX YET 3. FUEL ECONOMY SYSTEM, IT DOES NOT WORK RIGHT NOW, AND IT HAPPENED TWICE BEFORE. DOES NOT TURN OFF WHEN YOU STOP AT A TRAFFIC LIGHT. DELAER HAS UPDATED SOFTWARE IN ORDER TO REMEDY THIS ISSUE. 4. LOCKING AUDIO CONFIRMATION. WHEN YOU MANUALLY LOCK THE DOORS IT GIVES YOU AN AUDIO OR LIGHTS CONFIRMATION. IT DOES NOT WORK ANY MORE. DEALER LOOKING INTO THIS ISSUE. 5. ELECTRIC PARKING BRAKE. THE ELECTRIC PARKING BRAKE ACTIVATED IT SELF WHILE DRIVING IN TRAFFIC. HEAVY TRAFFIC SITUATION 5 MPH AND THE E. BRAKE CAME ON AND STAYED ON. THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS. TURN THE ENGINE OFF SEVERAL TIMES, PUT IN PARKING, NEUTRAL ETC ETC. AFTER 5 MINUTES OF BLOCKING TRAFFIC HAD TO FORCE THE VEHICLE TO THE SHOULDER. ALMOST DID NOT MAKE IT. TURN VEHICLE OFF AND CALLED THE FLAT BED. WHILE WAITING 15-20 MINUTES LATER TURN VEHICLE ON AND SURPRISE!!! IT WAS FIXED. MAGIC. THE E BRAKE WAS OFF AND THE VEHICLE WAS FREE. WHILE THIS WAS GOING ON THE E BRAKE LIGHT (RED) WAS ON, AND SERVICE PARKING BRAKE LIGHT (AMBER) WAS FLASING ALL THE TIME. DEALER DID AN UPDATE TO THE SYSTEM AND NOT SURE IF IT WILL HAPPENED AGAIN. BUT THIS IS THE THIRD TIME THIS HAPPENED. ONCE AT MY HOUSE ABOUT SIX MONTHS AGO BUT IT TOOK ABOUT 1 MINUTE AND IT FIX IT SELF SO I DID NOT PAY ATTENTION TO IT. THE SECOND TIME IT HAPPENED TO MY WIFE AT A SHOPPING CENTER BUT SHE LEFT IT IN THE LOT AND WENT BACK SHOPPING AND WHEN IT CAME OUT IT WAS FIXED.
Additional Notes:
EXPORT VERSION ONLY. COUNTRY: COLOMBIA. 1. SHITF TO PARK. WHEN YOU PARK THE VEHICLE ASK YOU TO PUT IT IN PARK AND IT IS ALREADY. DEALER IS WORKING ON THAT AS I WRITE THIS THREAD. TECH FOUND A RECALL OR BULLETIN FROM MANUFACTURER TO REPAIR OR POSSIBLE REPLACEMENT OF SOME PARTS 2. SERVICE STABILITRACK. IN MANY AND RAMDOM OCACIONS THIS SERVICE LIGHT COMES ON AND 20 SECONDS LATER GOES OFF. WHEN STOPPING AT A LIGHT. DEALER UNABLE TO DUPLICATE AND NO FIX YET 3. FUEL ECONOMY SYSTEM, IT DOES NOT WORK RIGHT NOW, AND IT HAPPENED TWICE BEFORE. DOES NOT TURN OFF WHEN YOU STOP AT A TRAFFIC LIGHT. DELAER HAS UPDATED SOFTWARE IN ORDER TO REMEDY THIS ISSUE. 4. LOCKING AUDIO CONFIRMATION. WHEN YOU MANUALLY LOCK THE DOORS IT GIVES YOU AN AUDIO OR LIGHTS CONFIRMATION. IT DOES NOT WORK ANY MORE. DEALER LOOKING INTO THIS ISSUE. 5. ELECTRIC PARKING BRAKE. THE ELECTRIC PARKING BRAKE ACTIVATED IT SELF WHILE DRIVING IN TRAFFIC. HEAVY TRAFFIC SITUATION 5 MPH AND THE E. BRAKE CAME ON AND STAYED ON. THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS. TURN THE ENGINE OFF SEVERAL TIMES, PUT IN PARKING, NEUTRAL ETC ETC. AFTER 5 MINUTES OF BLOCKING TRAFFIC HAD TO FORCE THE VEHICLE TO THE SHOULDER. ALMOST DID NOT MAKE IT. TURN VEHICLE OFF AND CALLED THE FLAT BED. WHILE WAITING 15-20 MINUTES LATER TURN VEHICLE ON AND SURPRISE!!! IT WAS FIXED. MAGIC. THE E BRAKE WAS OFF AND THE VEHICLE WAS FREE. WHILE THIS WAS GOING ON THE E BRAKE LIGHT (RED) WAS ON, AND SERVICE PARKING BRAKE LIGHT (AMBER) WAS FLASING ALL THE TIME. DEALER DID AN UPDATE TO THE SYSTEM AND NOT SURE IF IT WILL HAPPENED AGAIN. BUT THIS IS THE THIRD TIME THIS HAPPENED. ONCE AT MY HOUSE ABOUT SIX MONTHS AGO BUT IT TOOK ABOUT 1 MINUTE AND IT FIX IT SELF SO I DID NOT PAY ATTENTION TO IT. THE SECOND TIME IT HAPPENED TO MY WIFE AT A SHOPPING CENTER BUT SHE LEFT IT IN THE LOT AND WENT BACK SHOPPING AND WHEN IT CAME OUT IT WAS FIXED.
Mfg Campaign: 11306638
Recall Date: Feb 3, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
EXPORT VERSION ONLY. COUNTRY: COLOMBIA. 1. SHITF TO PARK. WHEN YOU PARK THE VEHICLE ASK YOU TO PUT IT IN PARK AND IT IS ALREADY. DEALER IS WORKING ON THAT AS I WRITE THIS THREAD. TECH FOUND A RECALL OR BULLETIN FROM MANUFACTURER TO REPAIR OR POSSIBLE REPLACEMENT OF SOME PARTS 2. SERVICE STABILITRACK. IN MANY AND RAMDOM OCACIONS THIS SERVICE LIGHT COMES ON AND 20 SECONDS LATER GOES OFF. WHEN STOPPING AT A LIGHT. DEALER UNABLE TO DUPLICATE AND NO FIX YET 3. FUEL ECONOMY SYSTEM, IT DOES NOT WORK RIGHT NOW, AND IT HAPPENED TWICE BEFORE. DOES NOT TURN OFF WHEN YOU STOP AT A TRAFFIC LIGHT. DELAER HAS UPDATED SOFTWARE IN ORDER TO REMEDY THIS ISSUE. 4. LOCKING AUDIO CONFIRMATION. WHEN YOU MANUALLY LOCK THE DOORS IT GIVES YOU AN AUDIO OR LIGHTS CONFIRMATION. IT DOES NOT WORK ANY MORE. DEALER LOOKING INTO THIS ISSUE. 5. ELECTRIC PARKING BRAKE. THE ELECTRIC PARKING BRAKE ACTIVATED IT SELF WHILE DRIVING IN TRAFFIC. HEAVY TRAFFIC SITUATION 5 MPH AND THE E. BRAKE CAME ON AND STAYED ON. THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS. TURN THE ENGINE OFF SEVERAL TIMES, PUT IN PARKING, NEUTRAL ETC ETC. AFTER 5 MINUTES OF BLOCKING TRAFFIC HAD TO FORCE THE VEHICLE TO THE SHOULDER. ALMOST DID NOT MAKE IT. TURN VEHICLE OFF AND CALLED THE FLAT BED. WHILE WAITING 15-20 MINUTES LATER TURN VEHICLE ON AND SURPRISE!!! IT WAS FIXED. MAGIC. THE E BRAKE WAS OFF AND THE VEHICLE WAS FREE. WHILE THIS WAS GOING ON THE E BRAKE LIGHT (RED) WAS ON, AND SERVICE PARKING BRAKE LIGHT (AMBER) WAS FLASING ALL THE TIME. DEALER DID AN UPDATE TO THE SYSTEM AND NOT SURE IF IT WILL HAPPENED AGAIN. BUT THIS IS THE THIRD TIME THIS HAPPENED. ONCE AT MY HOUSE ABOUT SIX MONTHS AGO BUT IT TOOK ABOUT 1 MINUTE AND IT FIX IT SELF SO I DID NOT PAY ATTENTION TO IT. THE SECOND TIME IT HAPPENED TO MY WIFE AT A SHOPPING CENTER BUT SHE LEFT IT IN THE LOT AND WENT BACK SHOPPING AND WHEN IT CAME OUT IT WAS FIXED.
Corrective Action:
EXPORT VERSION ONLY. COUNTRY: COLOMBIA. 1. SHITF TO PARK. WHEN YOU PARK THE VEHICLE ASK YOU TO PUT IT IN PARK AND IT IS ALREADY. DEALER IS WORKING ON THAT AS I WRITE THIS THREAD. TECH FOUND A RECALL OR BULLETIN FROM MANUFACTURER TO REPAIR OR POSSIBLE REPLACEMENT OF SOME PARTS 2. SERVICE STABILITRACK. IN MANY AND RAMDOM OCACIONS THIS SERVICE LIGHT COMES ON AND 20 SECONDS LATER GOES OFF. WHEN STOPPING AT A LIGHT. DEALER UNABLE TO DUPLICATE AND NO FIX YET 3. FUEL ECONOMY SYSTEM, IT DOES NOT WORK RIGHT NOW, AND IT HAPPENED TWICE BEFORE. DOES NOT TURN OFF WHEN YOU STOP AT A TRAFFIC LIGHT. DELAER HAS UPDATED SOFTWARE IN ORDER TO REMEDY THIS ISSUE. 4. LOCKING AUDIO CONFIRMATION. WHEN YOU MANUALLY LOCK THE DOORS IT GIVES YOU AN AUDIO OR LIGHTS CONFIRMATION. IT DOES NOT WORK ANY MORE. DEALER LOOKING INTO THIS ISSUE. 5. ELECTRIC PARKING BRAKE. THE ELECTRIC PARKING BRAKE ACTIVATED IT SELF WHILE DRIVING IN TRAFFIC. HEAVY TRAFFIC SITUATION 5 MPH AND THE E. BRAKE CAME ON AND STAYED ON. THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS. TURN THE ENGINE OFF SEVERAL TIMES, PUT IN PARKING, NEUTRAL ETC ETC. AFTER 5 MINUTES OF BLOCKING TRAFFIC HAD TO FORCE THE VEHICLE TO THE SHOULDER. ALMOST DID NOT MAKE IT. TURN VEHICLE OFF AND CALLED THE FLAT BED. WHILE WAITING 15-20 MINUTES LATER TURN VEHICLE ON AND SURPRISE!!! IT WAS FIXED. MAGIC. THE E BRAKE WAS OFF AND THE VEHICLE WAS FREE. WHILE THIS WAS GOING ON THE E BRAKE LIGHT (RED) WAS ON, AND SERVICE PARKING BRAKE LIGHT (AMBER) WAS FLASING ALL THE TIME. DEALER DID AN UPDATE TO THE SYSTEM AND NOT SURE IF IT WILL HAPPENED AGAIN. BUT THIS IS THE THIRD TIME THIS HAPPENED. ONCE AT MY HOUSE ABOUT SIX MONTHS AGO BUT IT TOOK ABOUT 1 MINUTE AND IT FIX IT SELF SO I DID NOT PAY ATTENTION TO IT. THE SECOND TIME IT HAPPENED TO MY WIFE AT A SHOPPING CENTER BUT SHE LEFT IT IN THE LOT AND WENT BACK SHOPPING AND WHEN IT CAME OUT IT WAS FIXED.
Additional Notes:
EXPORT VERSION ONLY. COUNTRY: COLOMBIA. 1. SHITF TO PARK. WHEN YOU PARK THE VEHICLE ASK YOU TO PUT IT IN PARK AND IT IS ALREADY. DEALER IS WORKING ON THAT AS I WRITE THIS THREAD. TECH FOUND A RECALL OR BULLETIN FROM MANUFACTURER TO REPAIR OR POSSIBLE REPLACEMENT OF SOME PARTS 2. SERVICE STABILITRACK. IN MANY AND RAMDOM OCACIONS THIS SERVICE LIGHT COMES ON AND 20 SECONDS LATER GOES OFF. WHEN STOPPING AT A LIGHT. DEALER UNABLE TO DUPLICATE AND NO FIX YET 3. FUEL ECONOMY SYSTEM, IT DOES NOT WORK RIGHT NOW, AND IT HAPPENED TWICE BEFORE. DOES NOT TURN OFF WHEN YOU STOP AT A TRAFFIC LIGHT. DELAER HAS UPDATED SOFTWARE IN ORDER TO REMEDY THIS ISSUE. 4. LOCKING AUDIO CONFIRMATION. WHEN YOU MANUALLY LOCK THE DOORS IT GIVES YOU AN AUDIO OR LIGHTS CONFIRMATION. IT DOES NOT WORK ANY MORE. DEALER LOOKING INTO THIS ISSUE. 5. ELECTRIC PARKING BRAKE. THE ELECTRIC PARKING BRAKE ACTIVATED IT SELF WHILE DRIVING IN TRAFFIC. HEAVY TRAFFIC SITUATION 5 MPH AND THE E. BRAKE CAME ON AND STAYED ON. THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS. TURN THE ENGINE OFF SEVERAL TIMES, PUT IN PARKING, NEUTRAL ETC ETC. AFTER 5 MINUTES OF BLOCKING TRAFFIC HAD TO FORCE THE VEHICLE TO THE SHOULDER. ALMOST DID NOT MAKE IT. TURN VEHICLE OFF AND CALLED THE FLAT BED. WHILE WAITING 15-20 MINUTES LATER TURN VEHICLE ON AND SURPRISE!!! IT WAS FIXED. MAGIC. THE E BRAKE WAS OFF AND THE VEHICLE WAS FREE. WHILE THIS WAS GOING ON THE E BRAKE LIGHT (RED) WAS ON, AND SERVICE PARKING BRAKE LIGHT (AMBER) WAS FLASING ALL THE TIME. DEALER DID AN UPDATE TO THE SYSTEM AND NOT SURE IF IT WILL HAPPENED AGAIN. BUT THIS IS THE THIRD TIME THIS HAPPENED. ONCE AT MY HOUSE ABOUT SIX MONTHS AGO BUT IT TOOK ABOUT 1 MINUTE AND IT FIX IT SELF SO I DID NOT PAY ATTENTION TO IT. THE SECOND TIME IT HAPPENED TO MY WIFE AT A SHOPPING CENTER BUT SHE LEFT IT IN THE LOT AND WENT BACK SHOPPING AND WHEN IT CAME OUT IT WAS FIXED.
Mfg Campaign: 11306638
Recall Date: Feb 3, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
EXPORT VERSION ONLY. COUNTRY: COLOMBIA. 1. SHITF TO PARK. WHEN YOU PARK THE VEHICLE ASK YOU TO PUT IT IN PARK AND IT IS ALREADY. DEALER IS WORKING ON THAT AS I WRITE THIS THREAD. TECH FOUND A RECALL OR BULLETIN FROM MANUFACTURER TO REPAIR OR POSSIBLE REPLACEMENT OF SOME PARTS 2. SERVICE STABILITRACK. IN MANY AND RAMDOM OCACIONS THIS SERVICE LIGHT COMES ON AND 20 SECONDS LATER GOES OFF. WHEN STOPPING AT A LIGHT. DEALER UNABLE TO DUPLICATE AND NO FIX YET 3. FUEL ECONOMY SYSTEM, IT DOES NOT WORK RIGHT NOW, AND IT HAPPENED TWICE BEFORE. DOES NOT TURN OFF WHEN YOU STOP AT A TRAFFIC LIGHT. DELAER HAS UPDATED SOFTWARE IN ORDER TO REMEDY THIS ISSUE. 4. LOCKING AUDIO CONFIRMATION. WHEN YOU MANUALLY LOCK THE DOORS IT GIVES YOU AN AUDIO OR LIGHTS CONFIRMATION. IT DOES NOT WORK ANY MORE. DEALER LOOKING INTO THIS ISSUE. 5. ELECTRIC PARKING BRAKE. THE ELECTRIC PARKING BRAKE ACTIVATED IT SELF WHILE DRIVING IN TRAFFIC. HEAVY TRAFFIC SITUATION 5 MPH AND THE E. BRAKE CAME ON AND STAYED ON. THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS. TURN THE ENGINE OFF SEVERAL TIMES, PUT IN PARKING, NEUTRAL ETC ETC. AFTER 5 MINUTES OF BLOCKING TRAFFIC HAD TO FORCE THE VEHICLE TO THE SHOULDER. ALMOST DID NOT MAKE IT. TURN VEHICLE OFF AND CALLED THE FLAT BED. WHILE WAITING 15-20 MINUTES LATER TURN VEHICLE ON AND SURPRISE!!! IT WAS FIXED. MAGIC. THE E BRAKE WAS OFF AND THE VEHICLE WAS FREE. WHILE THIS WAS GOING ON THE E BRAKE LIGHT (RED) WAS ON, AND SERVICE PARKING BRAKE LIGHT (AMBER) WAS FLASING ALL THE TIME. DEALER DID AN UPDATE TO THE SYSTEM AND NOT SURE IF IT WILL HAPPENED AGAIN. BUT THIS IS THE THIRD TIME THIS HAPPENED. ONCE AT MY HOUSE ABOUT SIX MONTHS AGO BUT IT TOOK ABOUT 1 MINUTE AND IT FIX IT SELF SO I DID NOT PAY ATTENTION TO IT. THE SECOND TIME IT HAPPENED TO MY WIFE AT A SHOPPING CENTER BUT SHE LEFT IT IN THE LOT AND WENT BACK SHOPPING AND WHEN IT CAME OUT IT WAS FIXED.
Corrective Action:
EXPORT VERSION ONLY. COUNTRY: COLOMBIA. 1. SHITF TO PARK. WHEN YOU PARK THE VEHICLE ASK YOU TO PUT IT IN PARK AND IT IS ALREADY. DEALER IS WORKING ON THAT AS I WRITE THIS THREAD. TECH FOUND A RECALL OR BULLETIN FROM MANUFACTURER TO REPAIR OR POSSIBLE REPLACEMENT OF SOME PARTS 2. SERVICE STABILITRACK. IN MANY AND RAMDOM OCACIONS THIS SERVICE LIGHT COMES ON AND 20 SECONDS LATER GOES OFF. WHEN STOPPING AT A LIGHT. DEALER UNABLE TO DUPLICATE AND NO FIX YET 3. FUEL ECONOMY SYSTEM, IT DOES NOT WORK RIGHT NOW, AND IT HAPPENED TWICE BEFORE. DOES NOT TURN OFF WHEN YOU STOP AT A TRAFFIC LIGHT. DELAER HAS UPDATED SOFTWARE IN ORDER TO REMEDY THIS ISSUE. 4. LOCKING AUDIO CONFIRMATION. WHEN YOU MANUALLY LOCK THE DOORS IT GIVES YOU AN AUDIO OR LIGHTS CONFIRMATION. IT DOES NOT WORK ANY MORE. DEALER LOOKING INTO THIS ISSUE. 5. ELECTRIC PARKING BRAKE. THE ELECTRIC PARKING BRAKE ACTIVATED IT SELF WHILE DRIVING IN TRAFFIC. HEAVY TRAFFIC SITUATION 5 MPH AND THE E. BRAKE CAME ON AND STAYED ON. THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS. TURN THE ENGINE OFF SEVERAL TIMES, PUT IN PARKING, NEUTRAL ETC ETC. AFTER 5 MINUTES OF BLOCKING TRAFFIC HAD TO FORCE THE VEHICLE TO THE SHOULDER. ALMOST DID NOT MAKE IT. TURN VEHICLE OFF AND CALLED THE FLAT BED. WHILE WAITING 15-20 MINUTES LATER TURN VEHICLE ON AND SURPRISE!!! IT WAS FIXED. MAGIC. THE E BRAKE WAS OFF AND THE VEHICLE WAS FREE. WHILE THIS WAS GOING ON THE E BRAKE LIGHT (RED) WAS ON, AND SERVICE PARKING BRAKE LIGHT (AMBER) WAS FLASING ALL THE TIME. DEALER DID AN UPDATE TO THE SYSTEM AND NOT SURE IF IT WILL HAPPENED AGAIN. BUT THIS IS THE THIRD TIME THIS HAPPENED. ONCE AT MY HOUSE ABOUT SIX MONTHS AGO BUT IT TOOK ABOUT 1 MINUTE AND IT FIX IT SELF SO I DID NOT PAY ATTENTION TO IT. THE SECOND TIME IT HAPPENED TO MY WIFE AT A SHOPPING CENTER BUT SHE LEFT IT IN THE LOT AND WENT BACK SHOPPING AND WHEN IT CAME OUT IT WAS FIXED.
Additional Notes:
EXPORT VERSION ONLY. COUNTRY: COLOMBIA. 1. SHITF TO PARK. WHEN YOU PARK THE VEHICLE ASK YOU TO PUT IT IN PARK AND IT IS ALREADY. DEALER IS WORKING ON THAT AS I WRITE THIS THREAD. TECH FOUND A RECALL OR BULLETIN FROM MANUFACTURER TO REPAIR OR POSSIBLE REPLACEMENT OF SOME PARTS 2. SERVICE STABILITRACK. IN MANY AND RAMDOM OCACIONS THIS SERVICE LIGHT COMES ON AND 20 SECONDS LATER GOES OFF. WHEN STOPPING AT A LIGHT. DEALER UNABLE TO DUPLICATE AND NO FIX YET 3. FUEL ECONOMY SYSTEM, IT DOES NOT WORK RIGHT NOW, AND IT HAPPENED TWICE BEFORE. DOES NOT TURN OFF WHEN YOU STOP AT A TRAFFIC LIGHT. DELAER HAS UPDATED SOFTWARE IN ORDER TO REMEDY THIS ISSUE. 4. LOCKING AUDIO CONFIRMATION. WHEN YOU MANUALLY LOCK THE DOORS IT GIVES YOU AN AUDIO OR LIGHTS CONFIRMATION. IT DOES NOT WORK ANY MORE. DEALER LOOKING INTO THIS ISSUE. 5. ELECTRIC PARKING BRAKE. THE ELECTRIC PARKING BRAKE ACTIVATED IT SELF WHILE DRIVING IN TRAFFIC. HEAVY TRAFFIC SITUATION 5 MPH AND THE E. BRAKE CAME ON AND STAYED ON. THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS. TURN THE ENGINE OFF SEVERAL TIMES, PUT IN PARKING, NEUTRAL ETC ETC. AFTER 5 MINUTES OF BLOCKING TRAFFIC HAD TO FORCE THE VEHICLE TO THE SHOULDER. ALMOST DID NOT MAKE IT. TURN VEHICLE OFF AND CALLED THE FLAT BED. WHILE WAITING 15-20 MINUTES LATER TURN VEHICLE ON AND SURPRISE!!! IT WAS FIXED. MAGIC. THE E BRAKE WAS OFF AND THE VEHICLE WAS FREE. WHILE THIS WAS GOING ON THE E BRAKE LIGHT (RED) WAS ON, AND SERVICE PARKING BRAKE LIGHT (AMBER) WAS FLASING ALL THE TIME. DEALER DID AN UPDATE TO THE SYSTEM AND NOT SURE IF IT WILL HAPPENED AGAIN. BUT THIS IS THE THIRD TIME THIS HAPPENED. ONCE AT MY HOUSE ABOUT SIX MONTHS AGO BUT IT TOOK ABOUT 1 MINUTE AND IT FIX IT SELF SO I DID NOT PAY ATTENTION TO IT. THE SECOND TIME IT HAPPENED TO MY WIFE AT A SHOPPING CENTER BUT SHE LEFT IT IN THE LOT AND WENT BACK SHOPPING AND WHEN IT CAME OUT IT WAS FIXED.
Mfg Campaign: 11306638
Recall Date: Feb 3, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
3 RD TIME REPAIR SUNROOF -LEAKING ISSUE 3RD TIME REPAIR TRANSMISSION- TELLING ME TO PUT CAR IN DRIVE WHEN THE VEHICLE IS IN DRIVE. TURNED VEHICLE OFF RESTARTED -ACCELERATED ON ITS ON WHEN VEHICLE IN DRIVE. ELECTRICAL PASSENGER WINDOW STARTING NOT TO GO DOWN MUST HIT BUTTON SEVERAL TIMES. THIS IS HAPPENING DAILY NOW. RIGHT FRONT MAKING A AWFUL SOUND 2ND TIME BROUGHT IN FOR REPAIR. RADIO-AND XM NOT WORKING- BLUETOOTH NOT CONNECTING. THIS TRAVERSE HAS BEEN A BIG DISAPPOINTMENT. ALWAYS SOMETHING WRONG NOW ELECTRICAL STUFF..
Corrective Action:
3 RD TIME REPAIR SUNROOF -LEAKING ISSUE 3RD TIME REPAIR TRANSMISSION- TELLING ME TO PUT CAR IN DRIVE WHEN THE VEHICLE IS IN DRIVE. TURNED VEHICLE OFF RESTARTED -ACCELERATED ON ITS ON WHEN VEHICLE IN DRIVE. ELECTRICAL PASSENGER WINDOW STARTING NOT TO GO DOWN MUST HIT BUTTON SEVERAL TIMES. THIS IS HAPPENING DAILY NOW. RIGHT FRONT MAKING A AWFUL SOUND 2ND TIME BROUGHT IN FOR REPAIR. RADIO-AND XM NOT WORKING- BLUETOOTH NOT CONNECTING. THIS TRAVERSE HAS BEEN A BIG DISAPPOINTMENT. ALWAYS SOMETHING WRONG NOW ELECTRICAL STUFF..
Additional Notes:
3 RD TIME REPAIR SUNROOF -LEAKING ISSUE 3RD TIME REPAIR TRANSMISSION- TELLING ME TO PUT CAR IN DRIVE WHEN THE VEHICLE IS IN DRIVE. TURNED VEHICLE OFF RESTARTED -ACCELERATED ON ITS ON WHEN VEHICLE IN DRIVE. ELECTRICAL PASSENGER WINDOW STARTING NOT TO GO DOWN MUST HIT BUTTON SEVERAL TIMES. THIS IS HAPPENING DAILY NOW. RIGHT FRONT MAKING A AWFUL SOUND 2ND TIME BROUGHT IN FOR REPAIR. RADIO-AND XM NOT WORKING- BLUETOOTH NOT CONNECTING. THIS TRAVERSE HAS BEEN A BIG DISAPPOINTMENT. ALWAYS SOMETHING WRONG NOW ELECTRICAL STUFF..
Mfg Campaign: 11306745
Recall Date: Feb 3, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
3 RD TIME REPAIR SUNROOF -LEAKING ISSUE 3RD TIME REPAIR TRANSMISSION- TELLING ME TO PUT CAR IN DRIVE WHEN THE VEHICLE IS IN DRIVE. TURNED VEHICLE OFF RESTARTED -ACCELERATED ON ITS ON WHEN VEHICLE IN DRIVE. ELECTRICAL PASSENGER WINDOW STARTING NOT TO GO DOWN MUST HIT BUTTON SEVERAL TIMES. THIS IS HAPPENING DAILY NOW. RIGHT FRONT MAKING A AWFUL SOUND 2ND TIME BROUGHT IN FOR REPAIR. RADIO-AND XM NOT WORKING- BLUETOOTH NOT CONNECTING. THIS TRAVERSE HAS BEEN A BIG DISAPPOINTMENT. ALWAYS SOMETHING WRONG NOW ELECTRICAL STUFF..
Corrective Action:
3 RD TIME REPAIR SUNROOF -LEAKING ISSUE 3RD TIME REPAIR TRANSMISSION- TELLING ME TO PUT CAR IN DRIVE WHEN THE VEHICLE IS IN DRIVE. TURNED VEHICLE OFF RESTARTED -ACCELERATED ON ITS ON WHEN VEHICLE IN DRIVE. ELECTRICAL PASSENGER WINDOW STARTING NOT TO GO DOWN MUST HIT BUTTON SEVERAL TIMES. THIS IS HAPPENING DAILY NOW. RIGHT FRONT MAKING A AWFUL SOUND 2ND TIME BROUGHT IN FOR REPAIR. RADIO-AND XM NOT WORKING- BLUETOOTH NOT CONNECTING. THIS TRAVERSE HAS BEEN A BIG DISAPPOINTMENT. ALWAYS SOMETHING WRONG NOW ELECTRICAL STUFF..
Additional Notes:
3 RD TIME REPAIR SUNROOF -LEAKING ISSUE 3RD TIME REPAIR TRANSMISSION- TELLING ME TO PUT CAR IN DRIVE WHEN THE VEHICLE IS IN DRIVE. TURNED VEHICLE OFF RESTARTED -ACCELERATED ON ITS ON WHEN VEHICLE IN DRIVE. ELECTRICAL PASSENGER WINDOW STARTING NOT TO GO DOWN MUST HIT BUTTON SEVERAL TIMES. THIS IS HAPPENING DAILY NOW. RIGHT FRONT MAKING A AWFUL SOUND 2ND TIME BROUGHT IN FOR REPAIR. RADIO-AND XM NOT WORKING- BLUETOOTH NOT CONNECTING. THIS TRAVERSE HAS BEEN A BIG DISAPPOINTMENT. ALWAYS SOMETHING WRONG NOW ELECTRICAL STUFF..
Mfg Campaign: 11306745
Recall Date: Feb 3, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
3 RD TIME REPAIR SUNROOF -LEAKING ISSUE 3RD TIME REPAIR TRANSMISSION- TELLING ME TO PUT CAR IN DRIVE WHEN THE VEHICLE IS IN DRIVE. TURNED VEHICLE OFF RESTARTED -ACCELERATED ON ITS ON WHEN VEHICLE IN DRIVE. ELECTRICAL PASSENGER WINDOW STARTING NOT TO GO DOWN MUST HIT BUTTON SEVERAL TIMES. THIS IS HAPPENING DAILY NOW. RIGHT FRONT MAKING A AWFUL SOUND 2ND TIME BROUGHT IN FOR REPAIR. RADIO-AND XM NOT WORKING- BLUETOOTH NOT CONNECTING. THIS TRAVERSE HAS BEEN A BIG DISAPPOINTMENT. ALWAYS SOMETHING WRONG NOW ELECTRICAL STUFF..
Corrective Action:
3 RD TIME REPAIR SUNROOF -LEAKING ISSUE 3RD TIME REPAIR TRANSMISSION- TELLING ME TO PUT CAR IN DRIVE WHEN THE VEHICLE IS IN DRIVE. TURNED VEHICLE OFF RESTARTED -ACCELERATED ON ITS ON WHEN VEHICLE IN DRIVE. ELECTRICAL PASSENGER WINDOW STARTING NOT TO GO DOWN MUST HIT BUTTON SEVERAL TIMES. THIS IS HAPPENING DAILY NOW. RIGHT FRONT MAKING A AWFUL SOUND 2ND TIME BROUGHT IN FOR REPAIR. RADIO-AND XM NOT WORKING- BLUETOOTH NOT CONNECTING. THIS TRAVERSE HAS BEEN A BIG DISAPPOINTMENT. ALWAYS SOMETHING WRONG NOW ELECTRICAL STUFF..
Additional Notes:
3 RD TIME REPAIR SUNROOF -LEAKING ISSUE 3RD TIME REPAIR TRANSMISSION- TELLING ME TO PUT CAR IN DRIVE WHEN THE VEHICLE IS IN DRIVE. TURNED VEHICLE OFF RESTARTED -ACCELERATED ON ITS ON WHEN VEHICLE IN DRIVE. ELECTRICAL PASSENGER WINDOW STARTING NOT TO GO DOWN MUST HIT BUTTON SEVERAL TIMES. THIS IS HAPPENING DAILY NOW. RIGHT FRONT MAKING A AWFUL SOUND 2ND TIME BROUGHT IN FOR REPAIR. RADIO-AND XM NOT WORKING- BLUETOOTH NOT CONNECTING. THIS TRAVERSE HAS BEEN A BIG DISAPPOINTMENT. ALWAYS SOMETHING WRONG NOW ELECTRICAL STUFF..
Mfg Campaign: 11306745
Recall Date: Feb 3, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN CAN GOES IN PARK AND I TURN THE CAR OFF A WARNING MESSAGE TELLS ME THE CAR IS NOT IN PARK AND WON'T SHUT DOWN. I HAVE TO TURN THE CAR BACK ON DRIVE OR REVERSE AND ATTEMPT AGAIN. THIS HAS HAPPENED 5 TIMES IN TWO DAYS. I HAVE THIS AS A VIDEO.
Corrective Action:
WHEN CAN GOES IN PARK AND I TURN THE CAR OFF A WARNING MESSAGE TELLS ME THE CAR IS NOT IN PARK AND WON'T SHUT DOWN. I HAVE TO TURN THE CAR BACK ON DRIVE OR REVERSE AND ATTEMPT AGAIN. THIS HAS HAPPENED 5 TIMES IN TWO DAYS. I HAVE THIS AS A VIDEO.
Additional Notes:
WHEN CAN GOES IN PARK AND I TURN THE CAR OFF A WARNING MESSAGE TELLS ME THE CAR IS NOT IN PARK AND WON'T SHUT DOWN. I HAVE TO TURN THE CAR BACK ON DRIVE OR REVERSE AND ATTEMPT AGAIN. THIS HAS HAPPENED 5 TIMES IN TWO DAYS. I HAVE THIS AS A VIDEO.
Mfg Campaign: 11302881
Recall Date: Jan 29, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FOR THE PAST SEVERAL MONTHS WE HAVE BEEN HAVING DIFFICULTY TURNING OFF THE ENGINE, WITH AN ERROR WARNING US TO 'SHIFT TO PARK', WHEN IT IS ALREADY IN PARK POSITION. THIS RENDERS THE DRIVER UNABLE TO TURN OFF THE VEHICLE AND WILL LEAD TO BATTERY DRAIN. WE BROUGHT THE VEHICLE ONCE AGAIN TO LUCAS CHEVROLET SERVICE DEPARTMENT ON DECEMBER 31ST TO FIX THIS AND WERE MADE AWARE THAT THIS IS A KNOWN PROBLEM, NOT YET AT THE RECALL LEVEL. IT HAS NOW BEEN A MONTH SINCE THE SERVICE DEPARTMENT ORDERED THE PART NEEDED TO MAKE THE REPAIR, ASSUMING THEY EVEN KNOW WHAT THAT IS. THIS IS ABSOLUTELY UNACCEPTABLE CONSIDERING WE WERE TOLD THE PART WOULD BE DELIVERED IN JUST A FEW DAYS.
Corrective Action:
FOR THE PAST SEVERAL MONTHS WE HAVE BEEN HAVING DIFFICULTY TURNING OFF THE ENGINE, WITH AN ERROR WARNING US TO 'SHIFT TO PARK', WHEN IT IS ALREADY IN PARK POSITION. THIS RENDERS THE DRIVER UNABLE TO TURN OFF THE VEHICLE AND WILL LEAD TO BATTERY DRAIN. WE BROUGHT THE VEHICLE ONCE AGAIN TO LUCAS CHEVROLET SERVICE DEPARTMENT ON DECEMBER 31ST TO FIX THIS AND WERE MADE AWARE THAT THIS IS A KNOWN PROBLEM, NOT YET AT THE RECALL LEVEL. IT HAS NOW BEEN A MONTH SINCE THE SERVICE DEPARTMENT ORDERED THE PART NEEDED TO MAKE THE REPAIR, ASSUMING THEY EVEN KNOW WHAT THAT IS. THIS IS ABSOLUTELY UNACCEPTABLE CONSIDERING WE WERE TOLD THE PART WOULD BE DELIVERED IN JUST A FEW DAYS.
Additional Notes:
FOR THE PAST SEVERAL MONTHS WE HAVE BEEN HAVING DIFFICULTY TURNING OFF THE ENGINE, WITH AN ERROR WARNING US TO 'SHIFT TO PARK', WHEN IT IS ALREADY IN PARK POSITION. THIS RENDERS THE DRIVER UNABLE TO TURN OFF THE VEHICLE AND WILL LEAD TO BATTERY DRAIN. WE BROUGHT THE VEHICLE ONCE AGAIN TO LUCAS CHEVROLET SERVICE DEPARTMENT ON DECEMBER 31ST TO FIX THIS AND WERE MADE AWARE THAT THIS IS A KNOWN PROBLEM, NOT YET AT THE RECALL LEVEL. IT HAS NOW BEEN A MONTH SINCE THE SERVICE DEPARTMENT ORDERED THE PART NEEDED TO MAKE THE REPAIR, ASSUMING THEY EVEN KNOW WHAT THAT IS. THIS IS ABSOLUTELY UNACCEPTABLE CONSIDERING WE WERE TOLD THE PART WOULD BE DELIVERED IN JUST A FEW DAYS.
Mfg Campaign: 11301925
Recall Date: Jan 26, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FOR THE PAST SEVERAL MONTHS WE HAVE BEEN HAVING DIFFICULTY TURNING OFF THE ENGINE, WITH AN ERROR WARNING US TO 'SHIFT TO PARK', WHEN IT IS ALREADY IN PARK POSITION. THIS RENDERS THE DRIVER UNABLE TO TURN OFF THE VEHICLE AND WILL LEAD TO BATTERY DRAIN. WE BROUGHT THE VEHICLE ONCE AGAIN TO LUCAS CHEVROLET SERVICE DEPARTMENT ON DECEMBER 31ST TO FIX THIS AND WERE MADE AWARE THAT THIS IS A KNOWN PROBLEM, NOT YET AT THE RECALL LEVEL. IT HAS NOW BEEN A MONTH SINCE THE SERVICE DEPARTMENT ORDERED THE PART NEEDED TO MAKE THE REPAIR, ASSUMING THEY EVEN KNOW WHAT THAT IS. THIS IS ABSOLUTELY UNACCEPTABLE CONSIDERING WE WERE TOLD THE PART WOULD BE DELIVERED IN JUST A FEW DAYS.
Corrective Action:
FOR THE PAST SEVERAL MONTHS WE HAVE BEEN HAVING DIFFICULTY TURNING OFF THE ENGINE, WITH AN ERROR WARNING US TO 'SHIFT TO PARK', WHEN IT IS ALREADY IN PARK POSITION. THIS RENDERS THE DRIVER UNABLE TO TURN OFF THE VEHICLE AND WILL LEAD TO BATTERY DRAIN. WE BROUGHT THE VEHICLE ONCE AGAIN TO LUCAS CHEVROLET SERVICE DEPARTMENT ON DECEMBER 31ST TO FIX THIS AND WERE MADE AWARE THAT THIS IS A KNOWN PROBLEM, NOT YET AT THE RECALL LEVEL. IT HAS NOW BEEN A MONTH SINCE THE SERVICE DEPARTMENT ORDERED THE PART NEEDED TO MAKE THE REPAIR, ASSUMING THEY EVEN KNOW WHAT THAT IS. THIS IS ABSOLUTELY UNACCEPTABLE CONSIDERING WE WERE TOLD THE PART WOULD BE DELIVERED IN JUST A FEW DAYS.
Additional Notes:
FOR THE PAST SEVERAL MONTHS WE HAVE BEEN HAVING DIFFICULTY TURNING OFF THE ENGINE, WITH AN ERROR WARNING US TO 'SHIFT TO PARK', WHEN IT IS ALREADY IN PARK POSITION. THIS RENDERS THE DRIVER UNABLE TO TURN OFF THE VEHICLE AND WILL LEAD TO BATTERY DRAIN. WE BROUGHT THE VEHICLE ONCE AGAIN TO LUCAS CHEVROLET SERVICE DEPARTMENT ON DECEMBER 31ST TO FIX THIS AND WERE MADE AWARE THAT THIS IS A KNOWN PROBLEM, NOT YET AT THE RECALL LEVEL. IT HAS NOW BEEN A MONTH SINCE THE SERVICE DEPARTMENT ORDERED THE PART NEEDED TO MAKE THE REPAIR, ASSUMING THEY EVEN KNOW WHAT THAT IS. THIS IS ABSOLUTELY UNACCEPTABLE CONSIDERING WE WERE TOLD THE PART WOULD BE DELIVERED IN JUST A FEW DAYS.
Mfg Campaign: 11301925
Recall Date: Jan 26, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WITHOUT THE DRIVERS SEAT BELT SECURELY LATCHED, THE HILL ASCENT AND DESCENT FUNCTION BECAME INOPERABLE. THE CONTACT THAT WHILE THE VEHICLE WAS ON AN INCLINE, THE HILL DESCENT FEATURE FAILED AND THE VEHICLE ROLLED BACKWARDS AND STALLED. THE VEHICLE WAS TAKEN TO WENTWORTH MOTORS DEALER, (139 FRANKLIN ST, DANSVILLE, NY 14437, (585) 204-0905) AND IT WAS CONFIRMED THAT THE FEATURE WOULD BE DISENGAGED IF THE SEAT BELT WAS NOT SECURELY FASTENED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS NO FIX FOR THE FAILURE HOWEVER, TO PREVENT THE FAILURE THE SEAT BELT SHOULD BE WORN AT ALL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE 21,958.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WITHOUT THE DRIVERS SEAT BELT SECURELY LATCHED, THE HILL ASCENT AND DESCENT FUNCTION BECAME INOPERABLE. THE CONTACT THAT WHILE THE VEHICLE WAS ON AN INCLINE, THE HILL DESCENT FEATURE FAILED AND THE VEHICLE ROLLED BACKWARDS AND STALLED. THE VEHICLE WAS TAKEN TO WENTWORTH MOTORS DEALER, (139 FRANKLIN ST, DANSVILLE, NY 14437, (585) 204-0905) AND IT WAS CONFIRMED THAT THE FEATURE WOULD BE DISENGAGED IF THE SEAT BELT WAS NOT SECURELY FASTENED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS NO FIX FOR THE FAILURE HOWEVER, TO PREVENT THE FAILURE THE SEAT BELT SHOULD BE WORN AT ALL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE 21,958.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WITHOUT THE DRIVERS SEAT BELT SECURELY LATCHED, THE HILL ASCENT AND DESCENT FUNCTION BECAME INOPERABLE. THE CONTACT THAT WHILE THE VEHICLE WAS ON AN INCLINE, THE HILL DESCENT FEATURE FAILED AND THE VEHICLE ROLLED BACKWARDS AND STALLED. THE VEHICLE WAS TAKEN TO WENTWORTH MOTORS DEALER, (139 FRANKLIN ST, DANSVILLE, NY 14437, (585) 204-0905) AND IT WAS CONFIRMED THAT THE FEATURE WOULD BE DISENGAGED IF THE SEAT BELT WAS NOT SECURELY FASTENED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS NO FIX FOR THE FAILURE HOWEVER, TO PREVENT THE FAILURE THE SEAT BELT SHOULD BE WORN AT ALL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE 21,958.
Mfg Campaign: 11301555
Recall Date: Jan 24, 2020
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