Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
538 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT WAS STRUCK ON THE DRIVER SIDE OF THE VEHICLE AND WAS TOTALED; UPON IMPACT NO AIR BAGS WERE DEPLOYED AND ONSTAR DID NOT FUNCTION. THE VEHICLE WAS TOWED TO BILLY BECK TOWING AND RECOVERY (2455 HIGHWAY 70 MOREHEAD CITY NC 28557 252-728-2571). A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,887. *LN*JB
Corrective Action:
TL* THE CONTACT OWNED A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT WAS STRUCK ON THE DRIVER SIDE OF THE VEHICLE AND WAS TOTALED; UPON IMPACT NO AIR BAGS WERE DEPLOYED AND ONSTAR DID NOT FUNCTION. THE VEHICLE WAS TOWED TO BILLY BECK TOWING AND RECOVERY (2455 HIGHWAY 70 MOREHEAD CITY NC 28557 252-728-2571). A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,887. *LN*JB
Additional Notes:
TL* THE CONTACT OWNED A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT WAS STRUCK ON THE DRIVER SIDE OF THE VEHICLE AND WAS TOTALED; UPON IMPACT NO AIR BAGS WERE DEPLOYED AND ONSTAR DID NOT FUNCTION. THE VEHICLE WAS TOWED TO BILLY BECK TOWING AND RECOVERY (2455 HIGHWAY 70 MOREHEAD CITY NC 28557 252-728-2571). A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,887. *LN*JB
Mfg Campaign: 11387244
Recall Date: Jan 8, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE HAD TWO MAJOR ISSUES. FIRST IS THE WHOLE "SHIFT TO PARK" MESSAGE THAT YOU HAVE TO VIGOROUSLY WIGGLE THE TRANSMISSION LEVER TO GET TO GO AWAY SO YOU MAY EXIT THE VEHICLE. I HAVE HAD IT IN THE DEALER FOR IT ONCE ALREADY AND THEY SAID THEY REPLACED THE WIREING HARNESS. THIS DID NOTHING. I AM THE SECOND OWNER AND I HAD THAT DONE AT ABOUT 35,000 MILES BUT IT NEVER COMPLETELY WENT AWAY. NOW I AM AT 50,000 MILES AND FOR THE LAST FEW WEEKS I HAVE BEEN NOTICING TERRIBLE HIGH PITCH NOISE THAT SOUNDS LIKE BAD ROAD NOISE BUT ITS COMING FROM THE DRIVE TRAIN. SO FAR IT HAS SEEMED TO HAPPEN MOSTLY AROUND THE 72 TO 78 MPH RANGE ON THE HWY. AS SOON AS YOU LET OFF THE GAS THE NOISE GOES AWAY BUT 50% OF THE TIME THE NOISE COMES BACK WHEN YOU REAPPLY THE GAS. SOMETIMES IT TAKES DRASTICALLY CHANGING SPEED AND THEN TRYING TO GET BACK TO NORMAL. MY FAMILY AND I TRAVEL A LOT. THAT'S WHY WE GOT THE TRAVERSE AND OTHERWISE HAVE LOVED IT! BUT I AM SO VERY SCARRED THAT MY FAMILY WILL GET STRANDED IN BUSY AND DANGEROUS TRAFFIC.
Corrective Action:
I HAVE HAD TWO MAJOR ISSUES. FIRST IS THE WHOLE "SHIFT TO PARK" MESSAGE THAT YOU HAVE TO VIGOROUSLY WIGGLE THE TRANSMISSION LEVER TO GET TO GO AWAY SO YOU MAY EXIT THE VEHICLE. I HAVE HAD IT IN THE DEALER FOR IT ONCE ALREADY AND THEY SAID THEY REPLACED THE WIREING HARNESS. THIS DID NOTHING. I AM THE SECOND OWNER AND I HAD THAT DONE AT ABOUT 35,000 MILES BUT IT NEVER COMPLETELY WENT AWAY. NOW I AM AT 50,000 MILES AND FOR THE LAST FEW WEEKS I HAVE BEEN NOTICING TERRIBLE HIGH PITCH NOISE THAT SOUNDS LIKE BAD ROAD NOISE BUT ITS COMING FROM THE DRIVE TRAIN. SO FAR IT HAS SEEMED TO HAPPEN MOSTLY AROUND THE 72 TO 78 MPH RANGE ON THE HWY. AS SOON AS YOU LET OFF THE GAS THE NOISE GOES AWAY BUT 50% OF THE TIME THE NOISE COMES BACK WHEN YOU REAPPLY THE GAS. SOMETIMES IT TAKES DRASTICALLY CHANGING SPEED AND THEN TRYING TO GET BACK TO NORMAL. MY FAMILY AND I TRAVEL A LOT. THAT'S WHY WE GOT THE TRAVERSE AND OTHERWISE HAVE LOVED IT! BUT I AM SO VERY SCARRED THAT MY FAMILY WILL GET STRANDED IN BUSY AND DANGEROUS TRAFFIC.
Additional Notes:
I HAVE HAD TWO MAJOR ISSUES. FIRST IS THE WHOLE "SHIFT TO PARK" MESSAGE THAT YOU HAVE TO VIGOROUSLY WIGGLE THE TRANSMISSION LEVER TO GET TO GO AWAY SO YOU MAY EXIT THE VEHICLE. I HAVE HAD IT IN THE DEALER FOR IT ONCE ALREADY AND THEY SAID THEY REPLACED THE WIREING HARNESS. THIS DID NOTHING. I AM THE SECOND OWNER AND I HAD THAT DONE AT ABOUT 35,000 MILES BUT IT NEVER COMPLETELY WENT AWAY. NOW I AM AT 50,000 MILES AND FOR THE LAST FEW WEEKS I HAVE BEEN NOTICING TERRIBLE HIGH PITCH NOISE THAT SOUNDS LIKE BAD ROAD NOISE BUT ITS COMING FROM THE DRIVE TRAIN. SO FAR IT HAS SEEMED TO HAPPEN MOSTLY AROUND THE 72 TO 78 MPH RANGE ON THE HWY. AS SOON AS YOU LET OFF THE GAS THE NOISE GOES AWAY BUT 50% OF THE TIME THE NOISE COMES BACK WHEN YOU REAPPLY THE GAS. SOMETIMES IT TAKES DRASTICALLY CHANGING SPEED AND THEN TRYING TO GET BACK TO NORMAL. MY FAMILY AND I TRAVEL A LOT. THAT'S WHY WE GOT THE TRAVERSE AND OTHERWISE HAVE LOVED IT! BUT I AM SO VERY SCARRED THAT MY FAMILY WILL GET STRANDED IN BUSY AND DANGEROUS TRAFFIC.
Mfg Campaign: 11383276
Recall Date: Dec 14, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN APPLYING THE BRAKES THE VEHICLE FEELS LIKE GEARS ARE GRINDING AND THE CAR IS BREAKING HARDER THAN I AM APPLYING PRESSURE ON THE BRAKE PEDAL, AND I CAN FEEL THE VEHICLE SHUTTERING AND GRINDING TO A STOP THROUGH THE PEDAL. THE VEHICLE DOES STOP, BUT A WARNING THEN DISPLAYS ON THE DASH "BRAKE ASSIST ACTIVATED". THIS WARNING DISPLAYS EVERYTIME THE BRAKES ARE USED. ONLY HAVE DISABLING THE FORWARD COLLISION BREAK ASSIST DOES THE VEHICLE THEN DRIVE NORMAL. THIS ISSUE HAS OCCURRED TWICE NOW ONCE IN TOWN DRIVING 30-40 MILES AN HOUR AND ANOTHER STOPPING COMING UP TO A LIGHT AT INTERSECTION.
Corrective Action:
WHEN APPLYING THE BRAKES THE VEHICLE FEELS LIKE GEARS ARE GRINDING AND THE CAR IS BREAKING HARDER THAN I AM APPLYING PRESSURE ON THE BRAKE PEDAL, AND I CAN FEEL THE VEHICLE SHUTTERING AND GRINDING TO A STOP THROUGH THE PEDAL. THE VEHICLE DOES STOP, BUT A WARNING THEN DISPLAYS ON THE DASH "BRAKE ASSIST ACTIVATED". THIS WARNING DISPLAYS EVERYTIME THE BRAKES ARE USED. ONLY HAVE DISABLING THE FORWARD COLLISION BREAK ASSIST DOES THE VEHICLE THEN DRIVE NORMAL. THIS ISSUE HAS OCCURRED TWICE NOW ONCE IN TOWN DRIVING 30-40 MILES AN HOUR AND ANOTHER STOPPING COMING UP TO A LIGHT AT INTERSECTION.
Additional Notes:
WHEN APPLYING THE BRAKES THE VEHICLE FEELS LIKE GEARS ARE GRINDING AND THE CAR IS BREAKING HARDER THAN I AM APPLYING PRESSURE ON THE BRAKE PEDAL, AND I CAN FEEL THE VEHICLE SHUTTERING AND GRINDING TO A STOP THROUGH THE PEDAL. THE VEHICLE DOES STOP, BUT A WARNING THEN DISPLAYS ON THE DASH "BRAKE ASSIST ACTIVATED". THIS WARNING DISPLAYS EVERYTIME THE BRAKES ARE USED. ONLY HAVE DISABLING THE FORWARD COLLISION BREAK ASSIST DOES THE VEHICLE THEN DRIVE NORMAL. THIS ISSUE HAS OCCURRED TWICE NOW ONCE IN TOWN DRIVING 30-40 MILES AN HOUR AND ANOTHER STOPPING COMING UP TO A LIGHT AT INTERSECTION.
Mfg Campaign: 11378239
Recall Date: Dec 7, 2020
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
WHEN APPLYING THE BRAKES THE VEHICLE FEELS LIKE GEARS ARE GRINDING AND THE CAR IS BREAKING HARDER THAN I AM APPLYING PRESSURE ON THE BRAKE PEDAL, AND I CAN FEEL THE VEHICLE SHUTTERING AND GRINDING TO A STOP THROUGH THE PEDAL. THE VEHICLE DOES STOP, BUT A WARNING THEN DISPLAYS ON THE DASH "BRAKE ASSIST ACTIVATED". THIS WARNING DISPLAYS EVERYTIME THE BRAKES ARE USED. ONLY HAVE DISABLING THE FORWARD COLLISION BREAK ASSIST DOES THE VEHICLE THEN DRIVE NORMAL. THIS ISSUE HAS OCCURRED TWICE NOW ONCE IN TOWN DRIVING 30-40 MILES AN HOUR AND ANOTHER STOPPING COMING UP TO A LIGHT AT INTERSECTION.
Corrective Action:
WHEN APPLYING THE BRAKES THE VEHICLE FEELS LIKE GEARS ARE GRINDING AND THE CAR IS BREAKING HARDER THAN I AM APPLYING PRESSURE ON THE BRAKE PEDAL, AND I CAN FEEL THE VEHICLE SHUTTERING AND GRINDING TO A STOP THROUGH THE PEDAL. THE VEHICLE DOES STOP, BUT A WARNING THEN DISPLAYS ON THE DASH "BRAKE ASSIST ACTIVATED". THIS WARNING DISPLAYS EVERYTIME THE BRAKES ARE USED. ONLY HAVE DISABLING THE FORWARD COLLISION BREAK ASSIST DOES THE VEHICLE THEN DRIVE NORMAL. THIS ISSUE HAS OCCURRED TWICE NOW ONCE IN TOWN DRIVING 30-40 MILES AN HOUR AND ANOTHER STOPPING COMING UP TO A LIGHT AT INTERSECTION.
Additional Notes:
WHEN APPLYING THE BRAKES THE VEHICLE FEELS LIKE GEARS ARE GRINDING AND THE CAR IS BREAKING HARDER THAN I AM APPLYING PRESSURE ON THE BRAKE PEDAL, AND I CAN FEEL THE VEHICLE SHUTTERING AND GRINDING TO A STOP THROUGH THE PEDAL. THE VEHICLE DOES STOP, BUT A WARNING THEN DISPLAYS ON THE DASH "BRAKE ASSIST ACTIVATED". THIS WARNING DISPLAYS EVERYTIME THE BRAKES ARE USED. ONLY HAVE DISABLING THE FORWARD COLLISION BREAK ASSIST DOES THE VEHICLE THEN DRIVE NORMAL. THIS ISSUE HAS OCCURRED TWICE NOW ONCE IN TOWN DRIVING 30-40 MILES AN HOUR AND ANOTHER STOPPING COMING UP TO A LIGHT AT INTERSECTION.
Mfg Campaign: 11378239
Recall Date: Dec 7, 2020
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
SHIFTER GAVE ERROR THAT IT WAS NOT IN PARK. HAD TO HAVE SHIFTER REPLACED AT MY OWN COST BECAUSE IT WAS OUTSIDE OF THE WARRANTY. ALSO THE SEAT BELT ON THE DRIVER'S SEAT IS FAULTY.
Corrective Action:
SHIFTER GAVE ERROR THAT IT WAS NOT IN PARK. HAD TO HAVE SHIFTER REPLACED AT MY OWN COST BECAUSE IT WAS OUTSIDE OF THE WARRANTY. ALSO THE SEAT BELT ON THE DRIVER'S SEAT IS FAULTY.
Additional Notes:
SHIFTER GAVE ERROR THAT IT WAS NOT IN PARK. HAD TO HAVE SHIFTER REPLACED AT MY OWN COST BECAUSE IT WAS OUTSIDE OF THE WARRANTY. ALSO THE SEAT BELT ON THE DRIVER'S SEAT IS FAULTY.
Mfg Campaign: 11377283
Recall Date: Dec 1, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SHIFTER GAVE ERROR THAT IT WAS NOT IN PARK. HAD TO HAVE SHIFTER REPLACED AT MY OWN COST BECAUSE IT WAS OUTSIDE OF THE WARRANTY. ALSO THE SEAT BELT ON THE DRIVER'S SEAT IS FAULTY.
Corrective Action:
SHIFTER GAVE ERROR THAT IT WAS NOT IN PARK. HAD TO HAVE SHIFTER REPLACED AT MY OWN COST BECAUSE IT WAS OUTSIDE OF THE WARRANTY. ALSO THE SEAT BELT ON THE DRIVER'S SEAT IS FAULTY.
Additional Notes:
SHIFTER GAVE ERROR THAT IT WAS NOT IN PARK. HAD TO HAVE SHIFTER REPLACED AT MY OWN COST BECAUSE IT WAS OUTSIDE OF THE WARRANTY. ALSO THE SEAT BELT ON THE DRIVER'S SEAT IS FAULTY.
Mfg Campaign: 11377283
Recall Date: Dec 1, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THE GEAR SHIFTER FAILED TO RELEASE FROM PARK INTO DRIVE. ADDITIONALLY, WHILE DRIVING 70-85 MPH, THE CRUISE CONTROL DISENGAGED WITHOUT WARNING. THE VEHICLE WAS TAKEN SEVERAL TIMES TO WILSON CHEVROLET (4850 W 6TH AVE, STILLWATER, OK 74074, (877) 526-5255) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT CONTROL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MAY CAUSE A CRASH. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 25,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THE GEAR SHIFTER FAILED TO RELEASE FROM PARK INTO DRIVE. ADDITIONALLY, WHILE DRIVING 70-85 MPH, THE CRUISE CONTROL DISENGAGED WITHOUT WARNING. THE VEHICLE WAS TAKEN SEVERAL TIMES TO WILSON CHEVROLET (4850 W 6TH AVE, STILLWATER, OK 74074, (877) 526-5255) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT CONTROL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MAY CAUSE A CRASH. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 25,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THE GEAR SHIFTER FAILED TO RELEASE FROM PARK INTO DRIVE. ADDITIONALLY, WHILE DRIVING 70-85 MPH, THE CRUISE CONTROL DISENGAGED WITHOUT WARNING. THE VEHICLE WAS TAKEN SEVERAL TIMES TO WILSON CHEVROLET (4850 W 6TH AVE, STILLWATER, OK 74074, (877) 526-5255) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT CONTROL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MAY CAUSE A CRASH. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 25,000.
Mfg Campaign: 11377369
Recall Date: Dec 1, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THE GEAR SHIFTER FAILED TO RELEASE FROM PARK INTO DRIVE. ADDITIONALLY, WHILE DRIVING 70-85 MPH, THE CRUISE CONTROL DISENGAGED WITHOUT WARNING. THE VEHICLE WAS TAKEN SEVERAL TIMES TO WILSON CHEVROLET (4850 W 6TH AVE, STILLWATER, OK 74074, (877) 526-5255) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT CONTROL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MAY CAUSE A CRASH. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 25,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THE GEAR SHIFTER FAILED TO RELEASE FROM PARK INTO DRIVE. ADDITIONALLY, WHILE DRIVING 70-85 MPH, THE CRUISE CONTROL DISENGAGED WITHOUT WARNING. THE VEHICLE WAS TAKEN SEVERAL TIMES TO WILSON CHEVROLET (4850 W 6TH AVE, STILLWATER, OK 74074, (877) 526-5255) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT CONTROL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MAY CAUSE A CRASH. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 25,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THE GEAR SHIFTER FAILED TO RELEASE FROM PARK INTO DRIVE. ADDITIONALLY, WHILE DRIVING 70-85 MPH, THE CRUISE CONTROL DISENGAGED WITHOUT WARNING. THE VEHICLE WAS TAKEN SEVERAL TIMES TO WILSON CHEVROLET (4850 W 6TH AVE, STILLWATER, OK 74074, (877) 526-5255) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT CONTROL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MAY CAUSE A CRASH. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 25,000.
Mfg Campaign: 11377369
Recall Date: Dec 1, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
A 'SHIFT TO PARK' MESSAGE APPEARS AFTER SHIFT TO PARK. VEHICLE DOES NOT COMPLETELY TURN OFF. DEALER SAID IS A COMMON PROBLEM WITH THIS YEAR AND MODEL. 44161 MILES ON CAR.
Corrective Action:
A 'SHIFT TO PARK' MESSAGE APPEARS AFTER SHIFT TO PARK. VEHICLE DOES NOT COMPLETELY TURN OFF. DEALER SAID IS A COMMON PROBLEM WITH THIS YEAR AND MODEL. 44161 MILES ON CAR.
Additional Notes:
A 'SHIFT TO PARK' MESSAGE APPEARS AFTER SHIFT TO PARK. VEHICLE DOES NOT COMPLETELY TURN OFF. DEALER SAID IS A COMMON PROBLEM WITH THIS YEAR AND MODEL. 44161 MILES ON CAR.
Mfg Campaign: 11376924
Recall Date: Nov 29, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
ON 9/16, I WAS INVOLVED IN AN ACCIDENT WHICH LEAD TO MY CAR BEING TOTALED FROM APPX $30,000 IN DAMAGE. TRAFFIC CAME TO A STOP ON THE INTERSTATE AND I ENDED UP REAR ENDING A CAR WHICH CAUSED THE FOLLOWING DAMAGE: ENGINE WAS RIPPED FROM MOTOR MOUNTS AND SHOVED INTO FIREWALL, CRACKED ENGINE BLOCK, WHOLE FRONT END OF CAR WAS DAMAGED INCLUDING SIDE FENDERS AND DRIVERS DOOR UNABLE TO OPEN SMOOTHLY, CRUSHED A/C COMPRESSOR, AND MANY OTHER ITEMS UNDER THE HOOD. (I HAVE MORE PICTURES FROM THE COLLISION CENTER UPON REQUEST). WITH THE SEVERITY OF THE DAMAGE, THERE IS NO DOUBT THE AIRBAGS SHOULD HAVE DEPLOYED. HOWEVER, NOT A SINGLE AIRBAG WENT OFF IN THIS VEHICLE. I CAN PROVIDE ESTIMATES FROM THE COLLISION CENTER WITH ALL ITEMS DAMAGED ALONG WITH PICTURES. I WOULD HAVE ATTACHED BUT SIZE LIMITS PREVENT ME. I'M LUCKY I WAS NOT INJURED BUT SOMEONE ELSE MIGHT NOT BE AS FORTUNATE AS MYSELF.
Corrective Action:
ON 9/16, I WAS INVOLVED IN AN ACCIDENT WHICH LEAD TO MY CAR BEING TOTALED FROM APPX $30,000 IN DAMAGE. TRAFFIC CAME TO A STOP ON THE INTERSTATE AND I ENDED UP REAR ENDING A CAR WHICH CAUSED THE FOLLOWING DAMAGE: ENGINE WAS RIPPED FROM MOTOR MOUNTS AND SHOVED INTO FIREWALL, CRACKED ENGINE BLOCK, WHOLE FRONT END OF CAR WAS DAMAGED INCLUDING SIDE FENDERS AND DRIVERS DOOR UNABLE TO OPEN SMOOTHLY, CRUSHED A/C COMPRESSOR, AND MANY OTHER ITEMS UNDER THE HOOD. (I HAVE MORE PICTURES FROM THE COLLISION CENTER UPON REQUEST). WITH THE SEVERITY OF THE DAMAGE, THERE IS NO DOUBT THE AIRBAGS SHOULD HAVE DEPLOYED. HOWEVER, NOT A SINGLE AIRBAG WENT OFF IN THIS VEHICLE. I CAN PROVIDE ESTIMATES FROM THE COLLISION CENTER WITH ALL ITEMS DAMAGED ALONG WITH PICTURES. I WOULD HAVE ATTACHED BUT SIZE LIMITS PREVENT ME. I'M LUCKY I WAS NOT INJURED BUT SOMEONE ELSE MIGHT NOT BE AS FORTUNATE AS MYSELF.
Additional Notes:
ON 9/16, I WAS INVOLVED IN AN ACCIDENT WHICH LEAD TO MY CAR BEING TOTALED FROM APPX $30,000 IN DAMAGE. TRAFFIC CAME TO A STOP ON THE INTERSTATE AND I ENDED UP REAR ENDING A CAR WHICH CAUSED THE FOLLOWING DAMAGE: ENGINE WAS RIPPED FROM MOTOR MOUNTS AND SHOVED INTO FIREWALL, CRACKED ENGINE BLOCK, WHOLE FRONT END OF CAR WAS DAMAGED INCLUDING SIDE FENDERS AND DRIVERS DOOR UNABLE TO OPEN SMOOTHLY, CRUSHED A/C COMPRESSOR, AND MANY OTHER ITEMS UNDER THE HOOD. (I HAVE MORE PICTURES FROM THE COLLISION CENTER UPON REQUEST). WITH THE SEVERITY OF THE DAMAGE, THERE IS NO DOUBT THE AIRBAGS SHOULD HAVE DEPLOYED. HOWEVER, NOT A SINGLE AIRBAG WENT OFF IN THIS VEHICLE. I CAN PROVIDE ESTIMATES FROM THE COLLISION CENTER WITH ALL ITEMS DAMAGED ALONG WITH PICTURES. I WOULD HAVE ATTACHED BUT SIZE LIMITS PREVENT ME. I'M LUCKY I WAS NOT INJURED BUT SOMEONE ELSE MIGHT NOT BE AS FORTUNATE AS MYSELF.
Mfg Campaign: 11373486
Recall Date: Nov 6, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
SHIFT TO PARK COMES ON WHEN PUT IN PARK. WON'T TURN OFF OR DINGS WHEN GET OUT BUT EVERYTHING IS STILL POWERED AND BEEPS AT YOU WHEN YOU TRY TO GET OUT. I TOOK IN AND SUPPOSEDLY DEALERSHIP FIXED WITH A NEW HARNESS BUT IT STILL DOES IT 2HOURS OUT OF THE SHOP. NOT SAFE COULD ROLL BACKWARDS AND KILL SOMEONE.
Corrective Action:
SHIFT TO PARK COMES ON WHEN PUT IN PARK. WON'T TURN OFF OR DINGS WHEN GET OUT BUT EVERYTHING IS STILL POWERED AND BEEPS AT YOU WHEN YOU TRY TO GET OUT. I TOOK IN AND SUPPOSEDLY DEALERSHIP FIXED WITH A NEW HARNESS BUT IT STILL DOES IT 2HOURS OUT OF THE SHOP. NOT SAFE COULD ROLL BACKWARDS AND KILL SOMEONE.
Additional Notes:
SHIFT TO PARK COMES ON WHEN PUT IN PARK. WON'T TURN OFF OR DINGS WHEN GET OUT BUT EVERYTHING IS STILL POWERED AND BEEPS AT YOU WHEN YOU TRY TO GET OUT. I TOOK IN AND SUPPOSEDLY DEALERSHIP FIXED WITH A NEW HARNESS BUT IT STILL DOES IT 2HOURS OUT OF THE SHOP. NOT SAFE COULD ROLL BACKWARDS AND KILL SOMEONE.
Mfg Campaign: 11373204
Recall Date: Nov 5, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WE PURCHASED THIS SUV LESS THAN TWO YEARS AGO AND AT ABOUT 50K MILES THE TRANSMISSION STARTED SHUTTERING WHILE DRIVING. FINALLY WE WERE OUT AND IT WAS RUNNING FINE THEN ALL OF SUDDEN THE CAR WOULD NOT GO INTO GEAR,CHECK ENGINE LIGHT CAME ON AND WE WERE STUCK. TOOK DIRECTLY TO DEALER AFTER THREE WEEKS OF NO RESPONSE FROM THE LOCAL DEALER NOR CHEVROLET THEY FINALLY SAID THAT THEY THOUGHT THE VALVE BODY AND TORQUE CONVERTER WERE BAD. WE WISH WE NEVER WOULD HAVE BOUGHT THIS VEHICLE. CHEVROLET DIDN'T SEEM TO MIND THAT THEIR 2 YEAR OLD VEHICLE HAD TRANSMISSION PROBLEMS. I HAVE NEVER OWNED ANYTHING OTHER THAN GM VEHICLES AND I PROMISED THEM THIS WOULD BE MY LAST AND THEY DIDN'T CARE. SHE TOLD ME WELL WE ARE ALL ENTITLED TO MAKE THOSE DECISIONS.
Corrective Action:
WE PURCHASED THIS SUV LESS THAN TWO YEARS AGO AND AT ABOUT 50K MILES THE TRANSMISSION STARTED SHUTTERING WHILE DRIVING. FINALLY WE WERE OUT AND IT WAS RUNNING FINE THEN ALL OF SUDDEN THE CAR WOULD NOT GO INTO GEAR,CHECK ENGINE LIGHT CAME ON AND WE WERE STUCK. TOOK DIRECTLY TO DEALER AFTER THREE WEEKS OF NO RESPONSE FROM THE LOCAL DEALER NOR CHEVROLET THEY FINALLY SAID THAT THEY THOUGHT THE VALVE BODY AND TORQUE CONVERTER WERE BAD. WE WISH WE NEVER WOULD HAVE BOUGHT THIS VEHICLE. CHEVROLET DIDN'T SEEM TO MIND THAT THEIR 2 YEAR OLD VEHICLE HAD TRANSMISSION PROBLEMS. I HAVE NEVER OWNED ANYTHING OTHER THAN GM VEHICLES AND I PROMISED THEM THIS WOULD BE MY LAST AND THEY DIDN'T CARE. SHE TOLD ME WELL WE ARE ALL ENTITLED TO MAKE THOSE DECISIONS.
Additional Notes:
WE PURCHASED THIS SUV LESS THAN TWO YEARS AGO AND AT ABOUT 50K MILES THE TRANSMISSION STARTED SHUTTERING WHILE DRIVING. FINALLY WE WERE OUT AND IT WAS RUNNING FINE THEN ALL OF SUDDEN THE CAR WOULD NOT GO INTO GEAR,CHECK ENGINE LIGHT CAME ON AND WE WERE STUCK. TOOK DIRECTLY TO DEALER AFTER THREE WEEKS OF NO RESPONSE FROM THE LOCAL DEALER NOR CHEVROLET THEY FINALLY SAID THAT THEY THOUGHT THE VALVE BODY AND TORQUE CONVERTER WERE BAD. WE WISH WE NEVER WOULD HAVE BOUGHT THIS VEHICLE. CHEVROLET DIDN'T SEEM TO MIND THAT THEIR 2 YEAR OLD VEHICLE HAD TRANSMISSION PROBLEMS. I HAVE NEVER OWNED ANYTHING OTHER THAN GM VEHICLES AND I PROMISED THEM THIS WOULD BE MY LAST AND THEY DIDN'T CARE. SHE TOLD ME WELL WE ARE ALL ENTITLED TO MAKE THOSE DECISIONS.
Mfg Campaign: 11372365
Recall Date: Oct 30, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
REPORTED BRAKES SQUEAKING IN DECEMBER OF 2019. NOW BOTH THE FRONT AND REAR BRAKES SQUEAKING. TOOK IT TO THE DEALERSHIP 3 TIMES NOW. THEY STATE IT'S NOISE, NOT A BRAKE WEAR ISSUE. OUR NEIGHBORS ALSO HAVE A 2018 ARCADIA WHICH DOES THE SAME SQUEAKING AS OURS BOTH WHEN YOU FIRST START THE VEHICLE OR APPLY ANY TRACTION SUCH AS GOING DOWN THE DRIVEWAY, SLOW BREAKING OR DRIVING AND BRAKES ON A LOW MPH SPEED.
Corrective Action:
REPORTED BRAKES SQUEAKING IN DECEMBER OF 2019. NOW BOTH THE FRONT AND REAR BRAKES SQUEAKING. TOOK IT TO THE DEALERSHIP 3 TIMES NOW. THEY STATE IT'S NOISE, NOT A BRAKE WEAR ISSUE. OUR NEIGHBORS ALSO HAVE A 2018 ARCADIA WHICH DOES THE SAME SQUEAKING AS OURS BOTH WHEN YOU FIRST START THE VEHICLE OR APPLY ANY TRACTION SUCH AS GOING DOWN THE DRIVEWAY, SLOW BREAKING OR DRIVING AND BRAKES ON A LOW MPH SPEED.
Additional Notes:
REPORTED BRAKES SQUEAKING IN DECEMBER OF 2019. NOW BOTH THE FRONT AND REAR BRAKES SQUEAKING. TOOK IT TO THE DEALERSHIP 3 TIMES NOW. THEY STATE IT'S NOISE, NOT A BRAKE WEAR ISSUE. OUR NEIGHBORS ALSO HAVE A 2018 ARCADIA WHICH DOES THE SAME SQUEAKING AS OURS BOTH WHEN YOU FIRST START THE VEHICLE OR APPLY ANY TRACTION SUCH AS GOING DOWN THE DRIVEWAY, SLOW BREAKING OR DRIVING AND BRAKES ON A LOW MPH SPEED.
Mfg Campaign: 11366563
Recall Date: Oct 26, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CHEVY STATES OPEN RECALL N192223110 AND N192266190
Corrective Action:
CHEVY STATES OPEN RECALL N192223110 AND N192266190
Additional Notes:
CHEVY STATES OPEN RECALL N192223110 AND N192266190
Mfg Campaign: 11363180
Recall Date: Oct 7, 2020
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
CHEVY STATES OPEN RECALL N192223110 AND N192266190
Corrective Action:
CHEVY STATES OPEN RECALL N192223110 AND N192266190
Additional Notes:
CHEVY STATES OPEN RECALL N192223110 AND N192266190
Mfg Campaign: 11363180
Recall Date: Oct 7, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BOUGHT 2018 NEW. TWO DAYS AFTER DRIVING OFF LOT PASSENGER SEAT MELTED ELECTRICAL CONNECTION CAUSING SEAT FAILURE. GM FIXED FOUR DAYS LATER DRIVER SEAT SAME THING. WEEK LATER HEADLIGHT CONNECTION MELTED AND HAD TO BE FIXED SPENT A WEEK IN SHOP. STARTED CLAIM AT GM TO TAKE CAR BACK AFTER A MONTH OF RUN AROUND AND STALLING THEY OFFERED ME $250 IN ACCESSORIES AND DROPPED THE PROBLEM AS IT IS ALL FIXED UNDER WARRANTY. THE DIAGNOSTIC BLOCK UNDER THE DASH MELTED SO THEY COULDN'T USE IT AND HAD TO BE REPLACED. MOST RECENT THE LEFT BRAKE LIGHT FAILED AND IT WAS BECAUSE THE CONNECTION MELTED AND THE LIGHT HAD TO BE REPLACED. A WEEK AFTER THAT I WAS DRIVING ON I75 AND HEARD AN EXPLOSION AND THE RIGHT BRAKE LIGHT WAS BLOWN OUT OF THE CAR. I TOOK IT TO THE DEALER AND HE CONNECTION WAS MELTED AND THE CAR HAS BEEN IN THE SHOP SINCE 29 SEPT 20 AND TODAY IS 7 OCT20 THE CAR HAS ONLY 21700 MILES ON IT. I HAVE AGAIN CALLED GM AND STARTED AGAIN THAT THIS ELECTRICAL PROBLEM IS DANGEROUS AS THOSE LIGHTS ARE LED LOW VOLTAGE SO WHAT IS CAUSING THIS SURGE OF HIGH VOLTAGE AND NO ANSWER. ALL REPAIR RECORDS ARE AT THE DEALER AND THIS IS NOT NORMAL TO HAVE 6 ELECTRICAL ISSUES IN TWO YEARS BUT GM HAS DECIDED TO LOOK THE OTHER WAY. IT'S BEEN A WEEK SINCE CALLING GM AND I HAVE NOT GOTTEN THIS RESOLVED AS YET.
Corrective Action:
BOUGHT 2018 NEW. TWO DAYS AFTER DRIVING OFF LOT PASSENGER SEAT MELTED ELECTRICAL CONNECTION CAUSING SEAT FAILURE. GM FIXED FOUR DAYS LATER DRIVER SEAT SAME THING. WEEK LATER HEADLIGHT CONNECTION MELTED AND HAD TO BE FIXED SPENT A WEEK IN SHOP. STARTED CLAIM AT GM TO TAKE CAR BACK AFTER A MONTH OF RUN AROUND AND STALLING THEY OFFERED ME $250 IN ACCESSORIES AND DROPPED THE PROBLEM AS IT IS ALL FIXED UNDER WARRANTY. THE DIAGNOSTIC BLOCK UNDER THE DASH MELTED SO THEY COULDN'T USE IT AND HAD TO BE REPLACED. MOST RECENT THE LEFT BRAKE LIGHT FAILED AND IT WAS BECAUSE THE CONNECTION MELTED AND THE LIGHT HAD TO BE REPLACED. A WEEK AFTER THAT I WAS DRIVING ON I75 AND HEARD AN EXPLOSION AND THE RIGHT BRAKE LIGHT WAS BLOWN OUT OF THE CAR. I TOOK IT TO THE DEALER AND HE CONNECTION WAS MELTED AND THE CAR HAS BEEN IN THE SHOP SINCE 29 SEPT 20 AND TODAY IS 7 OCT20 THE CAR HAS ONLY 21700 MILES ON IT. I HAVE AGAIN CALLED GM AND STARTED AGAIN THAT THIS ELECTRICAL PROBLEM IS DANGEROUS AS THOSE LIGHTS ARE LED LOW VOLTAGE SO WHAT IS CAUSING THIS SURGE OF HIGH VOLTAGE AND NO ANSWER. ALL REPAIR RECORDS ARE AT THE DEALER AND THIS IS NOT NORMAL TO HAVE 6 ELECTRICAL ISSUES IN TWO YEARS BUT GM HAS DECIDED TO LOOK THE OTHER WAY. IT'S BEEN A WEEK SINCE CALLING GM AND I HAVE NOT GOTTEN THIS RESOLVED AS YET.
Additional Notes:
BOUGHT 2018 NEW. TWO DAYS AFTER DRIVING OFF LOT PASSENGER SEAT MELTED ELECTRICAL CONNECTION CAUSING SEAT FAILURE. GM FIXED FOUR DAYS LATER DRIVER SEAT SAME THING. WEEK LATER HEADLIGHT CONNECTION MELTED AND HAD TO BE FIXED SPENT A WEEK IN SHOP. STARTED CLAIM AT GM TO TAKE CAR BACK AFTER A MONTH OF RUN AROUND AND STALLING THEY OFFERED ME $250 IN ACCESSORIES AND DROPPED THE PROBLEM AS IT IS ALL FIXED UNDER WARRANTY. THE DIAGNOSTIC BLOCK UNDER THE DASH MELTED SO THEY COULDN'T USE IT AND HAD TO BE REPLACED. MOST RECENT THE LEFT BRAKE LIGHT FAILED AND IT WAS BECAUSE THE CONNECTION MELTED AND THE LIGHT HAD TO BE REPLACED. A WEEK AFTER THAT I WAS DRIVING ON I75 AND HEARD AN EXPLOSION AND THE RIGHT BRAKE LIGHT WAS BLOWN OUT OF THE CAR. I TOOK IT TO THE DEALER AND HE CONNECTION WAS MELTED AND THE CAR HAS BEEN IN THE SHOP SINCE 29 SEPT 20 AND TODAY IS 7 OCT20 THE CAR HAS ONLY 21700 MILES ON IT. I HAVE AGAIN CALLED GM AND STARTED AGAIN THAT THIS ELECTRICAL PROBLEM IS DANGEROUS AS THOSE LIGHTS ARE LED LOW VOLTAGE SO WHAT IS CAUSING THIS SURGE OF HIGH VOLTAGE AND NO ANSWER. ALL REPAIR RECORDS ARE AT THE DEALER AND THIS IS NOT NORMAL TO HAVE 6 ELECTRICAL ISSUES IN TWO YEARS BUT GM HAS DECIDED TO LOOK THE OTHER WAY. IT'S BEEN A WEEK SINCE CALLING GM AND I HAVE NOT GOTTEN THIS RESOLVED AS YET.
Mfg Campaign: 11363169
Recall Date: Oct 7, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WE EXPERIENCED ISSUES WITH BEING ABLE TO SHIFT INTO PARK WHEN STATIONARY IN VARIOUS LOCATIONS (IE GROCERY STORE, DRIVEWAY, GARAGE, PARKING LOT AT SCHOOL/WORK SEVERAL LOCATIONS). WE HAD TO REPEATEDLY SHIFT INTO A GEAR EITHER REVERSE OR DRIVE SEVERAL TIMES ON EACH OCCURRENCE, AS YOU COULD NOT TURN THE VEHICLE OFF. THIS SEEMS TO BE A SEVERE SAFETY ISSUE AS FRUSTRATION WITH NOT BEING ABLE TO PLACE THE VEHICLE IN PARK AND SELECTING A GEAR REPEATEDLY. ONE CAN SOMETIMES STEP ON THE ACCELERATOR RESULTING IN A LEARCH FORWARD OR BACKWARD DEPENDING UPON THE GEAR SELECTED. NOT BEING ABLE TO SWITCH THE VEHICLE OFF CREATES ADDITIONAL ISSUES WHEN THE VEHICLE IS GARAGED WITH EXHAUST EMISSIONS. WE DID NOT ALLOW GRAND CHILDREN OUT OF THE VEHICLE UNTIL THE SHIFT TO PARK ISSUE DISAPPEARED. NOT KNOWING WHAT THE VEHICLE'S SELECTOR WAS POSITONED IN. NEXT WAS THE SERVICE REPAIR AS IT RESULTED IN A SHIFTER REPLACEMENT AND WAS CLAIMED NOT TO BE COVERED UNDER THE DRIVETRAIN WARRANTY AND REPAIRS RESULTED IN A $536.54 BILL. IT SEEMS FUNNY THE SERVICE TECH WRITERS KNEW WHAT WAS BEING DESCRIBED EVEN BEFORE COMPLETING THE DESCRIPTION OF THE ISSUE. THEIR COMMENT WAS SHIFT TO PARK WARNING. THE SERVICE TECH MENTIONED THERE WERE A COUPLE REPAIR SERVICE BULLETINS THAT MENTIONED A EASY FIX AND THE OTHER A SHIFTER REPLACEMENT. OURS BEING THE LATER OF THE TWO. THE SERVICE TECHS ALSO MENTIONED THIS IS PREVALENT IN SOME OTHER MODELS. THIS ISSUE IT WOULD SEEM IS AN UNFORTUNATE ACCIDENT WAITING TO OCCUR! THIS OCCURED SEVERAL TIMES PRIOR TO REPAIR ON 08/12/2020 I HAVE THE REPAIR WORK ORDER AVAILABLE. IT SHOWS MY NAME, ADDRESS, PHONE NUMBER, AND EMAIL ADDRESS ON IT SO I WILL NOT BE ABLE TO UPLOAD A COPY.
Corrective Action:
WE EXPERIENCED ISSUES WITH BEING ABLE TO SHIFT INTO PARK WHEN STATIONARY IN VARIOUS LOCATIONS (IE GROCERY STORE, DRIVEWAY, GARAGE, PARKING LOT AT SCHOOL/WORK SEVERAL LOCATIONS). WE HAD TO REPEATEDLY SHIFT INTO A GEAR EITHER REVERSE OR DRIVE SEVERAL TIMES ON EACH OCCURRENCE, AS YOU COULD NOT TURN THE VEHICLE OFF. THIS SEEMS TO BE A SEVERE SAFETY ISSUE AS FRUSTRATION WITH NOT BEING ABLE TO PLACE THE VEHICLE IN PARK AND SELECTING A GEAR REPEATEDLY. ONE CAN SOMETIMES STEP ON THE ACCELERATOR RESULTING IN A LEARCH FORWARD OR BACKWARD DEPENDING UPON THE GEAR SELECTED. NOT BEING ABLE TO SWITCH THE VEHICLE OFF CREATES ADDITIONAL ISSUES WHEN THE VEHICLE IS GARAGED WITH EXHAUST EMISSIONS. WE DID NOT ALLOW GRAND CHILDREN OUT OF THE VEHICLE UNTIL THE SHIFT TO PARK ISSUE DISAPPEARED. NOT KNOWING WHAT THE VEHICLE'S SELECTOR WAS POSITONED IN. NEXT WAS THE SERVICE REPAIR AS IT RESULTED IN A SHIFTER REPLACEMENT AND WAS CLAIMED NOT TO BE COVERED UNDER THE DRIVETRAIN WARRANTY AND REPAIRS RESULTED IN A $536.54 BILL. IT SEEMS FUNNY THE SERVICE TECH WRITERS KNEW WHAT WAS BEING DESCRIBED EVEN BEFORE COMPLETING THE DESCRIPTION OF THE ISSUE. THEIR COMMENT WAS SHIFT TO PARK WARNING. THE SERVICE TECH MENTIONED THERE WERE A COUPLE REPAIR SERVICE BULLETINS THAT MENTIONED A EASY FIX AND THE OTHER A SHIFTER REPLACEMENT. OURS BEING THE LATER OF THE TWO. THE SERVICE TECHS ALSO MENTIONED THIS IS PREVALENT IN SOME OTHER MODELS. THIS ISSUE IT WOULD SEEM IS AN UNFORTUNATE ACCIDENT WAITING TO OCCUR! THIS OCCURED SEVERAL TIMES PRIOR TO REPAIR ON 08/12/2020 I HAVE THE REPAIR WORK ORDER AVAILABLE. IT SHOWS MY NAME, ADDRESS, PHONE NUMBER, AND EMAIL ADDRESS ON IT SO I WILL NOT BE ABLE TO UPLOAD A COPY.
Additional Notes:
WE EXPERIENCED ISSUES WITH BEING ABLE TO SHIFT INTO PARK WHEN STATIONARY IN VARIOUS LOCATIONS (IE GROCERY STORE, DRIVEWAY, GARAGE, PARKING LOT AT SCHOOL/WORK SEVERAL LOCATIONS). WE HAD TO REPEATEDLY SHIFT INTO A GEAR EITHER REVERSE OR DRIVE SEVERAL TIMES ON EACH OCCURRENCE, AS YOU COULD NOT TURN THE VEHICLE OFF. THIS SEEMS TO BE A SEVERE SAFETY ISSUE AS FRUSTRATION WITH NOT BEING ABLE TO PLACE THE VEHICLE IN PARK AND SELECTING A GEAR REPEATEDLY. ONE CAN SOMETIMES STEP ON THE ACCELERATOR RESULTING IN A LEARCH FORWARD OR BACKWARD DEPENDING UPON THE GEAR SELECTED. NOT BEING ABLE TO SWITCH THE VEHICLE OFF CREATES ADDITIONAL ISSUES WHEN THE VEHICLE IS GARAGED WITH EXHAUST EMISSIONS. WE DID NOT ALLOW GRAND CHILDREN OUT OF THE VEHICLE UNTIL THE SHIFT TO PARK ISSUE DISAPPEARED. NOT KNOWING WHAT THE VEHICLE'S SELECTOR WAS POSITONED IN. NEXT WAS THE SERVICE REPAIR AS IT RESULTED IN A SHIFTER REPLACEMENT AND WAS CLAIMED NOT TO BE COVERED UNDER THE DRIVETRAIN WARRANTY AND REPAIRS RESULTED IN A $536.54 BILL. IT SEEMS FUNNY THE SERVICE TECH WRITERS KNEW WHAT WAS BEING DESCRIBED EVEN BEFORE COMPLETING THE DESCRIPTION OF THE ISSUE. THEIR COMMENT WAS SHIFT TO PARK WARNING. THE SERVICE TECH MENTIONED THERE WERE A COUPLE REPAIR SERVICE BULLETINS THAT MENTIONED A EASY FIX AND THE OTHER A SHIFTER REPLACEMENT. OURS BEING THE LATER OF THE TWO. THE SERVICE TECHS ALSO MENTIONED THIS IS PREVALENT IN SOME OTHER MODELS. THIS ISSUE IT WOULD SEEM IS AN UNFORTUNATE ACCIDENT WAITING TO OCCUR! THIS OCCURED SEVERAL TIMES PRIOR TO REPAIR ON 08/12/2020 I HAVE THE REPAIR WORK ORDER AVAILABLE. IT SHOWS MY NAME, ADDRESS, PHONE NUMBER, AND EMAIL ADDRESS ON IT SO I WILL NOT BE ABLE TO UPLOAD A COPY.
Mfg Campaign: 11362439
Recall Date: Oct 2, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THIS IS A RECURRING ISSUE: TODAY WHILE I WAS DRIVING MY VEHICLE ON US 98 IN GULF BREEZE, FL I MADE A LEFT HAND U-TURN IN A 45 MPH ZONE AND THE VEHICLE SUFFERED SEVERE FUEL STARVATION. I STARTED THE U-TURN OUT OF A COMPLETE STOP. EVEN WITH THE ACCELERATOR PEDAL FLOORED IT TOOK THE VEHICLE OVER THREE SECONDS TO RECOVER. THIS HAPPENED WITH OVER 3/4 OF A TANK OF FUEL. LUCKILY, I GAVE MYSELF PLENTY OF SPACE WITH APPROACHING TRAFFIC AND I HAD A LEFT HAND TURN LANE TO USE OR ELSE I WOULD HAVE BEEN IN AN ACCIDENT. THIS ISSUE HAS ONLY OCCURRED WHEN COMMITTING U-TURNS. THE VEHICLE GAVE NO INDICATIONS TO ANY PROBLEMS. I HAVE BROUGHT THIS ISSUE UP WITH THE DEALERSHIP WHERE I BOUGHT THIS VEHICLE AND EITHER THEY CAN'T DUPLICATE IT OR GM IS NOT GOING TO FIX THIS PROBLEM UNTIL THERE IS A LETHAL ACCIDENT.
Corrective Action:
THIS IS A RECURRING ISSUE: TODAY WHILE I WAS DRIVING MY VEHICLE ON US 98 IN GULF BREEZE, FL I MADE A LEFT HAND U-TURN IN A 45 MPH ZONE AND THE VEHICLE SUFFERED SEVERE FUEL STARVATION. I STARTED THE U-TURN OUT OF A COMPLETE STOP. EVEN WITH THE ACCELERATOR PEDAL FLOORED IT TOOK THE VEHICLE OVER THREE SECONDS TO RECOVER. THIS HAPPENED WITH OVER 3/4 OF A TANK OF FUEL. LUCKILY, I GAVE MYSELF PLENTY OF SPACE WITH APPROACHING TRAFFIC AND I HAD A LEFT HAND TURN LANE TO USE OR ELSE I WOULD HAVE BEEN IN AN ACCIDENT. THIS ISSUE HAS ONLY OCCURRED WHEN COMMITTING U-TURNS. THE VEHICLE GAVE NO INDICATIONS TO ANY PROBLEMS. I HAVE BROUGHT THIS ISSUE UP WITH THE DEALERSHIP WHERE I BOUGHT THIS VEHICLE AND EITHER THEY CAN'T DUPLICATE IT OR GM IS NOT GOING TO FIX THIS PROBLEM UNTIL THERE IS A LETHAL ACCIDENT.
Additional Notes:
THIS IS A RECURRING ISSUE: TODAY WHILE I WAS DRIVING MY VEHICLE ON US 98 IN GULF BREEZE, FL I MADE A LEFT HAND U-TURN IN A 45 MPH ZONE AND THE VEHICLE SUFFERED SEVERE FUEL STARVATION. I STARTED THE U-TURN OUT OF A COMPLETE STOP. EVEN WITH THE ACCELERATOR PEDAL FLOORED IT TOOK THE VEHICLE OVER THREE SECONDS TO RECOVER. THIS HAPPENED WITH OVER 3/4 OF A TANK OF FUEL. LUCKILY, I GAVE MYSELF PLENTY OF SPACE WITH APPROACHING TRAFFIC AND I HAD A LEFT HAND TURN LANE TO USE OR ELSE I WOULD HAVE BEEN IN AN ACCIDENT. THIS ISSUE HAS ONLY OCCURRED WHEN COMMITTING U-TURNS. THE VEHICLE GAVE NO INDICATIONS TO ANY PROBLEMS. I HAVE BROUGHT THIS ISSUE UP WITH THE DEALERSHIP WHERE I BOUGHT THIS VEHICLE AND EITHER THEY CAN'T DUPLICATE IT OR GM IS NOT GOING TO FIX THIS PROBLEM UNTIL THERE IS A LETHAL ACCIDENT.
Mfg Campaign: 11354585
Recall Date: Sep 12, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR WHEN PLACED IN PARK SHOWS BY THE SHIFTER IT'S IN PARK AND ON THE DASH BUT WHEN I GO TO TURN CAR OFF SAYS PUT CAR IN PARK. I THEN HAVE TO PUT IN ANOTHER GEAR AND TRY AGAIN. THIS CAN TAKE UP TO 2-3 TIMES BEFORE IT WORKS. IF NOT PAYING ATTENTION YOU CAN LEAVE YOUR CAR NOT KNOWING IT'S ON BUT NOT RUNNING. I'VE CONTACTED DEALERSHIP I PURCHASED FROM AND THEY SAID THERE ARE CARS NEWER THAN MINE WITH SAME ISSUE. I'VE CONTACTED CORPORATE AND THEY SAID THEY'VE RECEIVED COMPLAINTS. MY CAR IS OVER WARRANTY BY MILEAGE BUT MY CAR ONLY BEING 2 YEARS OLD I FIND THIS VERY UNSATISFACTORY AND UNSAFE!
Corrective Action:
MY CAR WHEN PLACED IN PARK SHOWS BY THE SHIFTER IT'S IN PARK AND ON THE DASH BUT WHEN I GO TO TURN CAR OFF SAYS PUT CAR IN PARK. I THEN HAVE TO PUT IN ANOTHER GEAR AND TRY AGAIN. THIS CAN TAKE UP TO 2-3 TIMES BEFORE IT WORKS. IF NOT PAYING ATTENTION YOU CAN LEAVE YOUR CAR NOT KNOWING IT'S ON BUT NOT RUNNING. I'VE CONTACTED DEALERSHIP I PURCHASED FROM AND THEY SAID THERE ARE CARS NEWER THAN MINE WITH SAME ISSUE. I'VE CONTACTED CORPORATE AND THEY SAID THEY'VE RECEIVED COMPLAINTS. MY CAR IS OVER WARRANTY BY MILEAGE BUT MY CAR ONLY BEING 2 YEARS OLD I FIND THIS VERY UNSATISFACTORY AND UNSAFE!
Additional Notes:
MY CAR WHEN PLACED IN PARK SHOWS BY THE SHIFTER IT'S IN PARK AND ON THE DASH BUT WHEN I GO TO TURN CAR OFF SAYS PUT CAR IN PARK. I THEN HAVE TO PUT IN ANOTHER GEAR AND TRY AGAIN. THIS CAN TAKE UP TO 2-3 TIMES BEFORE IT WORKS. IF NOT PAYING ATTENTION YOU CAN LEAVE YOUR CAR NOT KNOWING IT'S ON BUT NOT RUNNING. I'VE CONTACTED DEALERSHIP I PURCHASED FROM AND THEY SAID THERE ARE CARS NEWER THAN MINE WITH SAME ISSUE. I'VE CONTACTED CORPORATE AND THEY SAID THEY'VE RECEIVED COMPLAINTS. MY CAR IS OVER WARRANTY BY MILEAGE BUT MY CAR ONLY BEING 2 YEARS OLD I FIND THIS VERY UNSATISFACTORY AND UNSAFE!
Mfg Campaign: 11353939
Recall Date: Sep 9, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHUDDERS WHEN ACCELERATING. HAVE BEEN TO DEALER AND THEY HAVE RESET COMPUTER AND AFTER ABOUT 800 IT STARTS BACK. TOOK BACK TO DEALER THEY CHANGED FLUID AND RESET COMPUTER. AFTER 800 MILES IT DID IT AGAIN, TOOK BACK TO DEALER AND THEY RESET COMPUTER AND WE DROVE IT FOR AN HOUR WITH NO SHUDDER. AFTER 800 AGAIN IT DID IT AGAIN. SERVICE MANAGER ACKNOWLEDGES THEY HAVE TROUBLE BUT CHEV HAS NO FIX YET. ITS IN THE TRUCK TOO HE SAID. IT HAS 51,000 MILES NOW AND STILL SHUDDERING... IT STILL UNDER WARRANTY BUT THEY CANT FIXT IT BECAUSE THEY DON'T KNOW WHAT ELSE TO DO.
Corrective Action:
TRANSMISSION SHUDDERS WHEN ACCELERATING. HAVE BEEN TO DEALER AND THEY HAVE RESET COMPUTER AND AFTER ABOUT 800 IT STARTS BACK. TOOK BACK TO DEALER THEY CHANGED FLUID AND RESET COMPUTER. AFTER 800 MILES IT DID IT AGAIN, TOOK BACK TO DEALER AND THEY RESET COMPUTER AND WE DROVE IT FOR AN HOUR WITH NO SHUDDER. AFTER 800 AGAIN IT DID IT AGAIN. SERVICE MANAGER ACKNOWLEDGES THEY HAVE TROUBLE BUT CHEV HAS NO FIX YET. ITS IN THE TRUCK TOO HE SAID. IT HAS 51,000 MILES NOW AND STILL SHUDDERING... IT STILL UNDER WARRANTY BUT THEY CANT FIXT IT BECAUSE THEY DON'T KNOW WHAT ELSE TO DO.
Additional Notes:
TRANSMISSION SHUDDERS WHEN ACCELERATING. HAVE BEEN TO DEALER AND THEY HAVE RESET COMPUTER AND AFTER ABOUT 800 IT STARTS BACK. TOOK BACK TO DEALER THEY CHANGED FLUID AND RESET COMPUTER. AFTER 800 MILES IT DID IT AGAIN, TOOK BACK TO DEALER AND THEY RESET COMPUTER AND WE DROVE IT FOR AN HOUR WITH NO SHUDDER. AFTER 800 AGAIN IT DID IT AGAIN. SERVICE MANAGER ACKNOWLEDGES THEY HAVE TROUBLE BUT CHEV HAS NO FIX YET. ITS IN THE TRUCK TOO HE SAID. IT HAS 51,000 MILES NOW AND STILL SHUDDERING... IT STILL UNDER WARRANTY BUT THEY CANT FIXT IT BECAUSE THEY DON'T KNOW WHAT ELSE TO DO.
Mfg Campaign: 11353942
Recall Date: Sep 9, 2020
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