Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
538 ComplaintsGeneral Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION WENT TO TWO DEALERSHIPS MORE THAN FOUR TIMES WAS TOLD TO PAY IN ORDER TO HAVE MY CAR FIXED DUE TO EMS RECALL SERVICE PROVIDER: DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION PER EMS RECALL THIS CAN BE FIXED FREE OF CHARGE. I AM BEING DENIED BY BOTH KILLEEN AND TEMPLE CHEVY DEALERSHIPS.
Corrective Action:
DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION WENT TO TWO DEALERSHIPS MORE THAN FOUR TIMES WAS TOLD TO PAY IN ORDER TO HAVE MY CAR FIXED DUE TO EMS RECALL SERVICE PROVIDER: DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION PER EMS RECALL THIS CAN BE FIXED FREE OF CHARGE. I AM BEING DENIED BY BOTH KILLEEN AND TEMPLE CHEVY DEALERSHIPS.
Additional Notes:
DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION WENT TO TWO DEALERSHIPS MORE THAN FOUR TIMES WAS TOLD TO PAY IN ORDER TO HAVE MY CAR FIXED DUE TO EMS RECALL SERVICE PROVIDER: DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION PER EMS RECALL THIS CAN BE FIXED FREE OF CHARGE. I AM BEING DENIED BY BOTH KILLEEN AND TEMPLE CHEVY DEALERSHIPS.
Mfg Campaign: 11434525
Recall Date: Sep 27, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION WENT TO TWO DEALERSHIPS MORE THAN FOUR TIMES WAS TOLD TO PAY IN ORDER TO HAVE MY CAR FIXED DUE TO EMS RECALL SERVICE PROVIDER: DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION PER EMS RECALL THIS CAN BE FIXED FREE OF CHARGE. I AM BEING DENIED BY BOTH KILLEEN AND TEMPLE CHEVY DEALERSHIPS.
Corrective Action:
DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION WENT TO TWO DEALERSHIPS MORE THAN FOUR TIMES WAS TOLD TO PAY IN ORDER TO HAVE MY CAR FIXED DUE TO EMS RECALL SERVICE PROVIDER: DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION PER EMS RECALL THIS CAN BE FIXED FREE OF CHARGE. I AM BEING DENIED BY BOTH KILLEEN AND TEMPLE CHEVY DEALERSHIPS.
Additional Notes:
DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION WENT TO TWO DEALERSHIPS MORE THAN FOUR TIMES WAS TOLD TO PAY IN ORDER TO HAVE MY CAR FIXED DUE TO EMS RECALL SERVICE PROVIDER: DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION PER EMS RECALL THIS CAN BE FIXED FREE OF CHARGE. I AM BEING DENIED BY BOTH KILLEEN AND TEMPLE CHEVY DEALERSHIPS.
Mfg Campaign: 11434525
Recall Date: Sep 27, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Led tail lamp burned internally. There are no fuses in for any of these lamps in the owners manual. Dealership blamed the non functional light on water damage without having even investigated what was wrong. Chevy's own TSB states moisture normal(01-08-42-001L). I personally removed the lamp after the dealer asked over $900 to replace it, stating moisture damaged it. The dealer never inspected it. It's electronics are burnt!
Corrective Action:
Led tail lamp burned internally. There are no fuses in for any of these lamps in the owners manual. Dealership blamed the non functional light on water damage without having even investigated what was wrong. Chevy's own TSB states moisture normal(01-08-42-001L). I personally removed the lamp after the dealer asked over $900 to replace it, stating moisture damaged it. The dealer never inspected it. It's electronics are burnt!
Additional Notes:
Led tail lamp burned internally. There are no fuses in for any of these lamps in the owners manual. Dealership blamed the non functional light on water damage without having even investigated what was wrong. Chevy's own TSB states moisture normal(01-08-42-001L). I personally removed the lamp after the dealer asked over $900 to replace it, stating moisture damaged it. The dealer never inspected it. It's electronics are burnt!
Mfg Campaign: 11433458
Recall Date: Sep 18, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When the vehicle is in park the “shift to park” error comes up on the dash board and the car can not be turned off. This appears to be a common issue and a recall needs to happen.
Corrective Action:
When the vehicle is in park the “shift to park” error comes up on the dash board and the car can not be turned off. This appears to be a common issue and a recall needs to happen.
Additional Notes:
When the vehicle is in park the “shift to park” error comes up on the dash board and the car can not be turned off. This appears to be a common issue and a recall needs to happen.
Mfg Campaign: 11431715
Recall Date: Sep 4, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When my vehicle has been shifted into park (the transmission shifter shifted into P for Park) and the engine has been turned off a "shift into Park" warning message is displayed on the dashboard and a warning chime sounds. My vehicle's ignition remains ON and the audio system does not shut off. The transmission shifter shows the P (Park selection) P as red indicating the transmission is in park and the transmission shifter is locked in the park position. I must restart my vehicle and re-shift the transmission selector back into park multiple times before my vehicle turns the vehicle's ignition to OFF.
Corrective Action:
When my vehicle has been shifted into park (the transmission shifter shifted into P for Park) and the engine has been turned off a "shift into Park" warning message is displayed on the dashboard and a warning chime sounds. My vehicle's ignition remains ON and the audio system does not shut off. The transmission shifter shows the P (Park selection) P as red indicating the transmission is in park and the transmission shifter is locked in the park position. I must restart my vehicle and re-shift the transmission selector back into park multiple times before my vehicle turns the vehicle's ignition to OFF.
Additional Notes:
When my vehicle has been shifted into park (the transmission shifter shifted into P for Park) and the engine has been turned off a "shift into Park" warning message is displayed on the dashboard and a warning chime sounds. My vehicle's ignition remains ON and the audio system does not shut off. The transmission shifter shows the P (Park selection) P as red indicating the transmission is in park and the transmission shifter is locked in the park position. I must restart my vehicle and re-shift the transmission selector back into park multiple times before my vehicle turns the vehicle's ignition to OFF.
Mfg Campaign: 11431375
Recall Date: Sep 1, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When I put the car in Park sometimes I receive a message saying Shift to Park. It doesn’t happen every time but sometimes if I flick the shifter it will clear the message. I had to pick up my grandchild who was sick at school and it took me 10 minutes to get it to clear. It’s so annoying!
Corrective Action:
When I put the car in Park sometimes I receive a message saying Shift to Park. It doesn’t happen every time but sometimes if I flick the shifter it will clear the message. I had to pick up my grandchild who was sick at school and it took me 10 minutes to get it to clear. It’s so annoying!
Additional Notes:
When I put the car in Park sometimes I receive a message saying Shift to Park. It doesn’t happen every time but sometimes if I flick the shifter it will clear the message. I had to pick up my grandchild who was sick at school and it took me 10 minutes to get it to clear. It’s so annoying!
Mfg Campaign: 11430410
Recall Date: Aug 25, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated that after leaving the dealer for maintenance work, there was an abnormal grinding noise coming from the brakes. The vehicle was taken back to the dealer twice where the failure was undetermined. The vehicle was not repaired. The vehicle was taken to an independent mechanic where they replaced the brakes however, the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated that after leaving the dealer for maintenance work, there was an abnormal grinding noise coming from the brakes. The vehicle was taken back to the dealer twice where the failure was undetermined. The vehicle was not repaired. The vehicle was taken to an independent mechanic where they replaced the brakes however, the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated that after leaving the dealer for maintenance work, there was an abnormal grinding noise coming from the brakes. The vehicle was taken back to the dealer twice where the failure was undetermined. The vehicle was not repaired. The vehicle was taken to an independent mechanic where they replaced the brakes however, the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
Mfg Campaign: 11430097
Recall Date: Aug 23, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When shifting the vehicle to park, the vehicle system says to Shift to Park and the message does not turn off even if you turn off the engine.
Corrective Action:
When shifting the vehicle to park, the vehicle system says to Shift to Park and the message does not turn off even if you turn off the engine.
Additional Notes:
When shifting the vehicle to park, the vehicle system says to Shift to Park and the message does not turn off even if you turn off the engine.
Mfg Campaign: 11430218
Recall Date: Aug 23, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle will not always go in to park allowing the vehicle to move and not to be locked if it doesn’t roll when “parked”. GM knows this is an issue and refuses to do anything to correct the issue.
Corrective Action:
My vehicle will not always go in to park allowing the vehicle to move and not to be locked if it doesn’t roll when “parked”. GM knows this is an issue and refuses to do anything to correct the issue.
Additional Notes:
My vehicle will not always go in to park allowing the vehicle to move and not to be locked if it doesn’t roll when “parked”. GM knows this is an issue and refuses to do anything to correct the issue.
Mfg Campaign: 11429874
Recall Date: Aug 20, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle will not always go in to park allowing the vehicle to move and not to be locked if it doesn’t roll when “parked”. GM knows this is an issue and refuses to do anything to correct the issue.
Corrective Action:
My vehicle will not always go in to park allowing the vehicle to move and not to be locked if it doesn’t roll when “parked”. GM knows this is an issue and refuses to do anything to correct the issue.
Additional Notes:
My vehicle will not always go in to park allowing the vehicle to move and not to be locked if it doesn’t roll when “parked”. GM knows this is an issue and refuses to do anything to correct the issue.
Mfg Campaign: 11429874
Recall Date: Aug 20, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Electric Park Brake Malfuctions frequently. Park brake will not set or release properly which is dangerous and could allow vehicle to roll out of park on a hill. This problem is well documented online from other owners of 2018 Chevy Traverse but Chevy had not formally addressed this problem.
Corrective Action:
Electric Park Brake Malfuctions frequently. Park brake will not set or release properly which is dangerous and could allow vehicle to roll out of park on a hill. This problem is well documented online from other owners of 2018 Chevy Traverse but Chevy had not formally addressed this problem.
Additional Notes:
Electric Park Brake Malfuctions frequently. Park brake will not set or release properly which is dangerous and could allow vehicle to roll out of park on a hill. This problem is well documented online from other owners of 2018 Chevy Traverse but Chevy had not formally addressed this problem.
Mfg Campaign: 11428946
Recall Date: Aug 13, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2018 Chevy Traverse with 39,145 miles. When placed in Drive, shifter did not connect and car would not move forward, instead went backwards. Also, when placed in Reverse, the opposite happened and car would not move in reverse, but went forward. Repeatedly get message stating SHIFT TO PARK when shifter is in PARK. Per GM, no recall. Issues have not been detrimental at this point, but definitely has to potential to be detrimental and a safety matter. Vehicle scheduled to go into Chevy dealership for assessment and repair, but told will have to pay $95 just to look at it and will not be covered by warranty. Upon research, MANY complaints noted with same issue. Despite being told that my vehicle has no recall, x2 service bulletins noted by NHTSA: bulletin #19-NA-206 September 2019 and 18-NA-297 December, 2018.
Corrective Action:
2018 Chevy Traverse with 39,145 miles. When placed in Drive, shifter did not connect and car would not move forward, instead went backwards. Also, when placed in Reverse, the opposite happened and car would not move in reverse, but went forward. Repeatedly get message stating SHIFT TO PARK when shifter is in PARK. Per GM, no recall. Issues have not been detrimental at this point, but definitely has to potential to be detrimental and a safety matter. Vehicle scheduled to go into Chevy dealership for assessment and repair, but told will have to pay $95 just to look at it and will not be covered by warranty. Upon research, MANY complaints noted with same issue. Despite being told that my vehicle has no recall, x2 service bulletins noted by NHTSA: bulletin #19-NA-206 September 2019 and 18-NA-297 December, 2018.
Additional Notes:
2018 Chevy Traverse with 39,145 miles. When placed in Drive, shifter did not connect and car would not move forward, instead went backwards. Also, when placed in Reverse, the opposite happened and car would not move in reverse, but went forward. Repeatedly get message stating SHIFT TO PARK when shifter is in PARK. Per GM, no recall. Issues have not been detrimental at this point, but definitely has to potential to be detrimental and a safety matter. Vehicle scheduled to go into Chevy dealership for assessment and repair, but told will have to pay $95 just to look at it and will not be covered by warranty. Upon research, MANY complaints noted with same issue. Despite being told that my vehicle has no recall, x2 service bulletins noted by NHTSA: bulletin #19-NA-206 September 2019 and 18-NA-297 December, 2018.
Mfg Campaign: 11425832
Recall Date: Jul 21, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On June 29, 2021 Unable to turn off vehicle/engine. Started approximately 1 week before on 2 occasions where I finally was able to shut off vehicle. I called dealership/service to get an appointment, but had to go in immediately because it would no longer turn off. Repair was not covered under warranty which was only 4 months past the 3 year warranty and mileage was only 27,637. It cost me just under $450 to repair this. Service advisor at Classic Chevy in Grapevine, TX commented that they had been seeing this problem which they diagnosed as INTERNAL SHIFTER FAULT. (A C/S SHIFT TO PARK MESSAGE COMES ON CLUSTER is noted on the repair invoice.) This was unnerving at the very least, and safety risk. Is this problem under any recall or potential recall?
Corrective Action:
On June 29, 2021 Unable to turn off vehicle/engine. Started approximately 1 week before on 2 occasions where I finally was able to shut off vehicle. I called dealership/service to get an appointment, but had to go in immediately because it would no longer turn off. Repair was not covered under warranty which was only 4 months past the 3 year warranty and mileage was only 27,637. It cost me just under $450 to repair this. Service advisor at Classic Chevy in Grapevine, TX commented that they had been seeing this problem which they diagnosed as INTERNAL SHIFTER FAULT. (A C/S SHIFT TO PARK MESSAGE COMES ON CLUSTER is noted on the repair invoice.) This was unnerving at the very least, and safety risk. Is this problem under any recall or potential recall?
Additional Notes:
On June 29, 2021 Unable to turn off vehicle/engine. Started approximately 1 week before on 2 occasions where I finally was able to shut off vehicle. I called dealership/service to get an appointment, but had to go in immediately because it would no longer turn off. Repair was not covered under warranty which was only 4 months past the 3 year warranty and mileage was only 27,637. It cost me just under $450 to repair this. Service advisor at Classic Chevy in Grapevine, TX commented that they had been seeing this problem which they diagnosed as INTERNAL SHIFTER FAULT. (A C/S SHIFT TO PARK MESSAGE COMES ON CLUSTER is noted on the repair invoice.) This was unnerving at the very least, and safety risk. Is this problem under any recall or potential recall?
Mfg Campaign: 11425678
Recall Date: Jul 20, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving 2 mph and making a turn, the vehicle suddenly lost power and stalled. The contact stated that the vehicle then restarted on its own with the check engine warning light illuminated. The vehicle was taken to the dealer who determined that no issues were found however, the computer system was reset. The contact stated the failure reoccurred while making a left turn at a stoplight. The vehicle was taken back to the dealer who was unable to duplicate the failure. The manufacturer was made aware of the failure and a case was opened. The vehicle was not diagnosed nor repaired. The failure mileage was 21,685. Consumer stated vehicle has been in the shop for 6 months and still in the shop.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving 2 mph and making a turn, the vehicle suddenly lost power and stalled. The contact stated that the vehicle then restarted on its own with the check engine warning light illuminated. The vehicle was taken to the dealer who determined that no issues were found however, the computer system was reset. The contact stated the failure reoccurred while making a left turn at a stoplight. The vehicle was taken back to the dealer who was unable to duplicate the failure. The manufacturer was made aware of the failure and a case was opened. The vehicle was not diagnosed nor repaired. The failure mileage was 21,685. Consumer stated vehicle has been in the shop for 6 months and still in the shop.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving 2 mph and making a turn, the vehicle suddenly lost power and stalled. The contact stated that the vehicle then restarted on its own with the check engine warning light illuminated. The vehicle was taken to the dealer who determined that no issues were found however, the computer system was reset. The contact stated the failure reoccurred while making a left turn at a stoplight. The vehicle was taken back to the dealer who was unable to duplicate the failure. The manufacturer was made aware of the failure and a case was opened. The vehicle was not diagnosed nor repaired. The failure mileage was 21,685. Consumer stated vehicle has been in the shop for 6 months and still in the shop.
Mfg Campaign: 11424638
Recall Date: Jul 13, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle randomly engages the electronic parking brake while driving. The only way to unlock the brake is to unplug the battery. Very dangerous when I'm high speed traffic. Please help.
Corrective Action:
The vehicle randomly engages the electronic parking brake while driving. The only way to unlock the brake is to unplug the battery. Very dangerous when I'm high speed traffic. Please help.
Additional Notes:
The vehicle randomly engages the electronic parking brake while driving. The only way to unlock the brake is to unplug the battery. Very dangerous when I'm high speed traffic. Please help.
Mfg Campaign: 11424683
Recall Date: Jul 13, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After it rains water leaks from the headliner between the rear view mirror and headliner control panel (lighting, sunroof, collision controls etc..) It is available for inspection, the introduction of water in this area could affect the components in this area, camera, air bags, collision alert. Have not taken into a dealer to evaluate or inspected.
Corrective Action:
After it rains water leaks from the headliner between the rear view mirror and headliner control panel (lighting, sunroof, collision controls etc..) It is available for inspection, the introduction of water in this area could affect the components in this area, camera, air bags, collision alert. Have not taken into a dealer to evaluate or inspected.
Additional Notes:
After it rains water leaks from the headliner between the rear view mirror and headliner control panel (lighting, sunroof, collision controls etc..) It is available for inspection, the introduction of water in this area could affect the components in this area, camera, air bags, collision alert. Have not taken into a dealer to evaluate or inspected.
Mfg Campaign: 11424167
Recall Date: Jul 10, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unk. Parking break will not engage and engine will not turn off. 30 mins riding around block and pulling in drive back and forth last night before it engaged. Four days now this has happened at store, Dr appt. This is unacceptable defect.
Corrective Action:
Unk. Parking break will not engage and engine will not turn off. 30 mins riding around block and pulling in drive back and forth last night before it engaged. Four days now this has happened at store, Dr appt. This is unacceptable defect.
Additional Notes:
Unk. Parking break will not engage and engine will not turn off. 30 mins riding around block and pulling in drive back and forth last night before it engaged. Four days now this has happened at store, Dr appt. This is unacceptable defect.
Mfg Campaign: 11424212
Recall Date: Jul 10, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I put the vehicle in park I get a message that says (SHIFT TO PARK) even though the vehicle is in park. Then when I try to turn my vehicle off I can't. It takes several times messing with the gear shift to finally get it not to say (SHIFT TO PARK) then I can finally turn my vehicle off. I've contacted the dealership and they say they know of this issue, but there is no recall. I feel like this is a problem that needs to be addressed and GM needs to correct immediately.
Corrective Action:
When I put the vehicle in park I get a message that says (SHIFT TO PARK) even though the vehicle is in park. Then when I try to turn my vehicle off I can't. It takes several times messing with the gear shift to finally get it not to say (SHIFT TO PARK) then I can finally turn my vehicle off. I've contacted the dealership and they say they know of this issue, but there is no recall. I feel like this is a problem that needs to be addressed and GM needs to correct immediately.
Additional Notes:
When I put the vehicle in park I get a message that says (SHIFT TO PARK) even though the vehicle is in park. Then when I try to turn my vehicle off I can't. It takes several times messing with the gear shift to finally get it not to say (SHIFT TO PARK) then I can finally turn my vehicle off. I've contacted the dealership and they say they know of this issue, but there is no recall. I feel like this is a problem that needs to be addressed and GM needs to correct immediately.
Mfg Campaign: 11423054
Recall Date: Jul 1, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN SHIFTING INTO PARK AND ATTEMPTING TO TURN OFF THE CAR, 80% OF THE TIME THE VEHICLE WOULD NOT REGISTER THAT THE CAR WAS IN PARK AND ALLOW THE VEHICLE TO TURN OFF. IT WOULD ALARM & CHARM WITH A MESSAGE TO "SHIFT TO PARK". THIS IS A KNOWN MANUFACTURING ISSUES WITH THE CHEVROLET TRAVERSE, GMC ACADIAS, AND POSSIBLY OTHER MODELS OF CHEVY/GMC. THIS IS A MAJOR SAFETY CONCERN AS THERE IS NO WAY TO KNOW IF THE VEHICLE IS TRULY IN PARK AND CAN LEAVE YOU IN SCARY SITUATIONS WHEN YOU CANNOT TURN OFF THE CAR. WE HAVE ALSO BEEN STRANDED WITH A DEAD BATTERY BECAUSE THE "SHIFT TO PARK" CHIME AND MESSAGE DRAINED THE BATTERY. CHEVROLET HAS PROVIDED THEIR DEALERSHIPS WITH BULLETINS IN HOW TO ADD A JUMPER HARNESS AND ADD/REPLACE A SWITCH IN THE GEAR SHIFT ASSEMBLY TO CORRECT THE ISSUE, BUT REFUSE TO TAKE ACCOUNTABILITY. I HAVE HAD MULTIPLE SERVICE ADVISORS ADMIT THEY HAVE HAD TO FIX NUMEROUS GEAR SHIFTERS AND THAT THIS IS A KNOWN ISSUE. A RECALL NEEDS TO BE ISSUED ON THIS PROBLEM AS IT IS A SAFETY CONCERN FOR ANYONE AFFECTED. PLEASE ADDRESS! I AM INCLUDING MY RECEIPT ON THE SERVICE I HAD TO PAY FOR TO FIX THIS PROBLEM. ALSO AN EXAMPLE OF ONE OF THE TECHNICAL BULLETINS CHEVROLET HAS SENT THEIR SERVICE DEPARTMENT.
Corrective Action:
WHEN SHIFTING INTO PARK AND ATTEMPTING TO TURN OFF THE CAR, 80% OF THE TIME THE VEHICLE WOULD NOT REGISTER THAT THE CAR WAS IN PARK AND ALLOW THE VEHICLE TO TURN OFF. IT WOULD ALARM & CHARM WITH A MESSAGE TO "SHIFT TO PARK". THIS IS A KNOWN MANUFACTURING ISSUES WITH THE CHEVROLET TRAVERSE, GMC ACADIAS, AND POSSIBLY OTHER MODELS OF CHEVY/GMC. THIS IS A MAJOR SAFETY CONCERN AS THERE IS NO WAY TO KNOW IF THE VEHICLE IS TRULY IN PARK AND CAN LEAVE YOU IN SCARY SITUATIONS WHEN YOU CANNOT TURN OFF THE CAR. WE HAVE ALSO BEEN STRANDED WITH A DEAD BATTERY BECAUSE THE "SHIFT TO PARK" CHIME AND MESSAGE DRAINED THE BATTERY. CHEVROLET HAS PROVIDED THEIR DEALERSHIPS WITH BULLETINS IN HOW TO ADD A JUMPER HARNESS AND ADD/REPLACE A SWITCH IN THE GEAR SHIFT ASSEMBLY TO CORRECT THE ISSUE, BUT REFUSE TO TAKE ACCOUNTABILITY. I HAVE HAD MULTIPLE SERVICE ADVISORS ADMIT THEY HAVE HAD TO FIX NUMEROUS GEAR SHIFTERS AND THAT THIS IS A KNOWN ISSUE. A RECALL NEEDS TO BE ISSUED ON THIS PROBLEM AS IT IS A SAFETY CONCERN FOR ANYONE AFFECTED. PLEASE ADDRESS! I AM INCLUDING MY RECEIPT ON THE SERVICE I HAD TO PAY FOR TO FIX THIS PROBLEM. ALSO AN EXAMPLE OF ONE OF THE TECHNICAL BULLETINS CHEVROLET HAS SENT THEIR SERVICE DEPARTMENT.
Additional Notes:
WHEN SHIFTING INTO PARK AND ATTEMPTING TO TURN OFF THE CAR, 80% OF THE TIME THE VEHICLE WOULD NOT REGISTER THAT THE CAR WAS IN PARK AND ALLOW THE VEHICLE TO TURN OFF. IT WOULD ALARM & CHARM WITH A MESSAGE TO "SHIFT TO PARK". THIS IS A KNOWN MANUFACTURING ISSUES WITH THE CHEVROLET TRAVERSE, GMC ACADIAS, AND POSSIBLY OTHER MODELS OF CHEVY/GMC. THIS IS A MAJOR SAFETY CONCERN AS THERE IS NO WAY TO KNOW IF THE VEHICLE IS TRULY IN PARK AND CAN LEAVE YOU IN SCARY SITUATIONS WHEN YOU CANNOT TURN OFF THE CAR. WE HAVE ALSO BEEN STRANDED WITH A DEAD BATTERY BECAUSE THE "SHIFT TO PARK" CHIME AND MESSAGE DRAINED THE BATTERY. CHEVROLET HAS PROVIDED THEIR DEALERSHIPS WITH BULLETINS IN HOW TO ADD A JUMPER HARNESS AND ADD/REPLACE A SWITCH IN THE GEAR SHIFT ASSEMBLY TO CORRECT THE ISSUE, BUT REFUSE TO TAKE ACCOUNTABILITY. I HAVE HAD MULTIPLE SERVICE ADVISORS ADMIT THEY HAVE HAD TO FIX NUMEROUS GEAR SHIFTERS AND THAT THIS IS A KNOWN ISSUE. A RECALL NEEDS TO BE ISSUED ON THIS PROBLEM AS IT IS A SAFETY CONCERN FOR ANYONE AFFECTED. PLEASE ADDRESS! I AM INCLUDING MY RECEIPT ON THE SERVICE I HAD TO PAY FOR TO FIX THIS PROBLEM. ALSO AN EXAMPLE OF ONE OF THE TECHNICAL BULLETINS CHEVROLET HAS SENT THEIR SERVICE DEPARTMENT.
Mfg Campaign: 11415223
Recall Date: May 5, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHEN SHIFTING INTO PARK AND ATTEMPTING TO TURN OFF THE CAR, 80% OF THE TIME THE VEHICLE WOULD NOT REGISTER THAT THE CAR WAS IN PARK AND ALLOW THE VEHICLE TO TURN OFF. IT WOULD ALARM & CHARM WITH A MESSAGE TO "SHIFT TO PARK". THIS IS A KNOWN MANUFACTURING ISSUES WITH THE CHEVROLET TRAVERSE, GMC ACADIAS, AND POSSIBLY OTHER MODELS OF CHEVY/GMC. THIS IS A MAJOR SAFETY CONCERN AS THERE IS NO WAY TO KNOW IF THE VEHICLE IS TRULY IN PARK AND CAN LEAVE YOU IN SCARY SITUATIONS WHEN YOU CANNOT TURN OFF THE CAR. WE HAVE ALSO BEEN STRANDED WITH A DEAD BATTERY BECAUSE THE "SHIFT TO PARK" CHIME AND MESSAGE DRAINED THE BATTERY. CHEVROLET HAS PROVIDED THEIR DEALERSHIPS WITH BULLETINS IN HOW TO ADD A JUMPER HARNESS AND ADD/REPLACE A SWITCH IN THE GEAR SHIFT ASSEMBLY TO CORRECT THE ISSUE, BUT REFUSE TO TAKE ACCOUNTABILITY. I HAVE HAD MULTIPLE SERVICE ADVISORS ADMIT THEY HAVE HAD TO FIX NUMEROUS GEAR SHIFTERS AND THAT THIS IS A KNOWN ISSUE. A RECALL NEEDS TO BE ISSUED ON THIS PROBLEM AS IT IS A SAFETY CONCERN FOR ANYONE AFFECTED. PLEASE ADDRESS! I AM INCLUDING MY RECEIPT ON THE SERVICE I HAD TO PAY FOR TO FIX THIS PROBLEM. ALSO AN EXAMPLE OF ONE OF THE TECHNICAL BULLETINS CHEVROLET HAS SENT THEIR SERVICE DEPARTMENT.
Corrective Action:
WHEN SHIFTING INTO PARK AND ATTEMPTING TO TURN OFF THE CAR, 80% OF THE TIME THE VEHICLE WOULD NOT REGISTER THAT THE CAR WAS IN PARK AND ALLOW THE VEHICLE TO TURN OFF. IT WOULD ALARM & CHARM WITH A MESSAGE TO "SHIFT TO PARK". THIS IS A KNOWN MANUFACTURING ISSUES WITH THE CHEVROLET TRAVERSE, GMC ACADIAS, AND POSSIBLY OTHER MODELS OF CHEVY/GMC. THIS IS A MAJOR SAFETY CONCERN AS THERE IS NO WAY TO KNOW IF THE VEHICLE IS TRULY IN PARK AND CAN LEAVE YOU IN SCARY SITUATIONS WHEN YOU CANNOT TURN OFF THE CAR. WE HAVE ALSO BEEN STRANDED WITH A DEAD BATTERY BECAUSE THE "SHIFT TO PARK" CHIME AND MESSAGE DRAINED THE BATTERY. CHEVROLET HAS PROVIDED THEIR DEALERSHIPS WITH BULLETINS IN HOW TO ADD A JUMPER HARNESS AND ADD/REPLACE A SWITCH IN THE GEAR SHIFT ASSEMBLY TO CORRECT THE ISSUE, BUT REFUSE TO TAKE ACCOUNTABILITY. I HAVE HAD MULTIPLE SERVICE ADVISORS ADMIT THEY HAVE HAD TO FIX NUMEROUS GEAR SHIFTERS AND THAT THIS IS A KNOWN ISSUE. A RECALL NEEDS TO BE ISSUED ON THIS PROBLEM AS IT IS A SAFETY CONCERN FOR ANYONE AFFECTED. PLEASE ADDRESS! I AM INCLUDING MY RECEIPT ON THE SERVICE I HAD TO PAY FOR TO FIX THIS PROBLEM. ALSO AN EXAMPLE OF ONE OF THE TECHNICAL BULLETINS CHEVROLET HAS SENT THEIR SERVICE DEPARTMENT.
Additional Notes:
WHEN SHIFTING INTO PARK AND ATTEMPTING TO TURN OFF THE CAR, 80% OF THE TIME THE VEHICLE WOULD NOT REGISTER THAT THE CAR WAS IN PARK AND ALLOW THE VEHICLE TO TURN OFF. IT WOULD ALARM & CHARM WITH A MESSAGE TO "SHIFT TO PARK". THIS IS A KNOWN MANUFACTURING ISSUES WITH THE CHEVROLET TRAVERSE, GMC ACADIAS, AND POSSIBLY OTHER MODELS OF CHEVY/GMC. THIS IS A MAJOR SAFETY CONCERN AS THERE IS NO WAY TO KNOW IF THE VEHICLE IS TRULY IN PARK AND CAN LEAVE YOU IN SCARY SITUATIONS WHEN YOU CANNOT TURN OFF THE CAR. WE HAVE ALSO BEEN STRANDED WITH A DEAD BATTERY BECAUSE THE "SHIFT TO PARK" CHIME AND MESSAGE DRAINED THE BATTERY. CHEVROLET HAS PROVIDED THEIR DEALERSHIPS WITH BULLETINS IN HOW TO ADD A JUMPER HARNESS AND ADD/REPLACE A SWITCH IN THE GEAR SHIFT ASSEMBLY TO CORRECT THE ISSUE, BUT REFUSE TO TAKE ACCOUNTABILITY. I HAVE HAD MULTIPLE SERVICE ADVISORS ADMIT THEY HAVE HAD TO FIX NUMEROUS GEAR SHIFTERS AND THAT THIS IS A KNOWN ISSUE. A RECALL NEEDS TO BE ISSUED ON THIS PROBLEM AS IT IS A SAFETY CONCERN FOR ANYONE AFFECTED. PLEASE ADDRESS! I AM INCLUDING MY RECEIPT ON THE SERVICE I HAD TO PAY FOR TO FIX THIS PROBLEM. ALSO AN EXAMPLE OF ONE OF THE TECHNICAL BULLETINS CHEVROLET HAS SENT THEIR SERVICE DEPARTMENT.
Mfg Campaign: 11415223
Recall Date: May 5, 2021
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Barry Edzant
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Valencia, CA • 36 yrs
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