Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
538 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN SHIFTING INTO PARK AND ATTEMPTING TO TURN OFF THE CAR, 80% OF THE TIME THE VEHICLE WOULD NOT REGISTER THAT THE CAR WAS IN PARK AND ALLOW THE VEHICLE TO TURN OFF. IT WOULD ALARM & CHARM WITH A MESSAGE TO "SHIFT TO PARK". THIS IS A KNOWN MANUFACTURING ISSUES WITH THE CHEVROLET TRAVERSE, GMC ACADIAS, AND POSSIBLY OTHER MODELS OF CHEVY/GMC. THIS IS A MAJOR SAFETY CONCERN AS THERE IS NO WAY TO KNOW IF THE VEHICLE IS TRULY IN PARK AND CAN LEAVE YOU IN SCARY SITUATIONS WHEN YOU CANNOT TURN OFF THE CAR. WE HAVE ALSO BEEN STRANDED WITH A DEAD BATTERY BECAUSE THE "SHIFT TO PARK" CHIME AND MESSAGE DRAINED THE BATTERY. CHEVROLET HAS PROVIDED THEIR DEALERSHIPS WITH BULLETINS IN HOW TO ADD A JUMPER HARNESS AND ADD/REPLACE A SWITCH IN THE GEAR SHIFT ASSEMBLY TO CORRECT THE ISSUE, BUT REFUSE TO TAKE ACCOUNTABILITY. I HAVE HAD MULTIPLE SERVICE ADVISORS ADMIT THEY HAVE HAD TO FIX NUMEROUS GEAR SHIFTERS AND THAT THIS IS A KNOWN ISSUE. A RECALL NEEDS TO BE ISSUED ON THIS PROBLEM AS IT IS A SAFETY CONCERN FOR ANYONE AFFECTED. PLEASE ADDRESS! I AM INCLUDING MY RECEIPT ON THE SERVICE I HAD TO PAY FOR TO FIX THIS PROBLEM. ALSO AN EXAMPLE OF ONE OF THE TECHNICAL BULLETINS CHEVROLET HAS SENT THEIR SERVICE DEPARTMENT.
Corrective Action:
WHEN SHIFTING INTO PARK AND ATTEMPTING TO TURN OFF THE CAR, 80% OF THE TIME THE VEHICLE WOULD NOT REGISTER THAT THE CAR WAS IN PARK AND ALLOW THE VEHICLE TO TURN OFF. IT WOULD ALARM & CHARM WITH A MESSAGE TO "SHIFT TO PARK". THIS IS A KNOWN MANUFACTURING ISSUES WITH THE CHEVROLET TRAVERSE, GMC ACADIAS, AND POSSIBLY OTHER MODELS OF CHEVY/GMC. THIS IS A MAJOR SAFETY CONCERN AS THERE IS NO WAY TO KNOW IF THE VEHICLE IS TRULY IN PARK AND CAN LEAVE YOU IN SCARY SITUATIONS WHEN YOU CANNOT TURN OFF THE CAR. WE HAVE ALSO BEEN STRANDED WITH A DEAD BATTERY BECAUSE THE "SHIFT TO PARK" CHIME AND MESSAGE DRAINED THE BATTERY. CHEVROLET HAS PROVIDED THEIR DEALERSHIPS WITH BULLETINS IN HOW TO ADD A JUMPER HARNESS AND ADD/REPLACE A SWITCH IN THE GEAR SHIFT ASSEMBLY TO CORRECT THE ISSUE, BUT REFUSE TO TAKE ACCOUNTABILITY. I HAVE HAD MULTIPLE SERVICE ADVISORS ADMIT THEY HAVE HAD TO FIX NUMEROUS GEAR SHIFTERS AND THAT THIS IS A KNOWN ISSUE. A RECALL NEEDS TO BE ISSUED ON THIS PROBLEM AS IT IS A SAFETY CONCERN FOR ANYONE AFFECTED. PLEASE ADDRESS! I AM INCLUDING MY RECEIPT ON THE SERVICE I HAD TO PAY FOR TO FIX THIS PROBLEM. ALSO AN EXAMPLE OF ONE OF THE TECHNICAL BULLETINS CHEVROLET HAS SENT THEIR SERVICE DEPARTMENT.
Additional Notes:
WHEN SHIFTING INTO PARK AND ATTEMPTING TO TURN OFF THE CAR, 80% OF THE TIME THE VEHICLE WOULD NOT REGISTER THAT THE CAR WAS IN PARK AND ALLOW THE VEHICLE TO TURN OFF. IT WOULD ALARM & CHARM WITH A MESSAGE TO "SHIFT TO PARK". THIS IS A KNOWN MANUFACTURING ISSUES WITH THE CHEVROLET TRAVERSE, GMC ACADIAS, AND POSSIBLY OTHER MODELS OF CHEVY/GMC. THIS IS A MAJOR SAFETY CONCERN AS THERE IS NO WAY TO KNOW IF THE VEHICLE IS TRULY IN PARK AND CAN LEAVE YOU IN SCARY SITUATIONS WHEN YOU CANNOT TURN OFF THE CAR. WE HAVE ALSO BEEN STRANDED WITH A DEAD BATTERY BECAUSE THE "SHIFT TO PARK" CHIME AND MESSAGE DRAINED THE BATTERY. CHEVROLET HAS PROVIDED THEIR DEALERSHIPS WITH BULLETINS IN HOW TO ADD A JUMPER HARNESS AND ADD/REPLACE A SWITCH IN THE GEAR SHIFT ASSEMBLY TO CORRECT THE ISSUE, BUT REFUSE TO TAKE ACCOUNTABILITY. I HAVE HAD MULTIPLE SERVICE ADVISORS ADMIT THEY HAVE HAD TO FIX NUMEROUS GEAR SHIFTERS AND THAT THIS IS A KNOWN ISSUE. A RECALL NEEDS TO BE ISSUED ON THIS PROBLEM AS IT IS A SAFETY CONCERN FOR ANYONE AFFECTED. PLEASE ADDRESS! I AM INCLUDING MY RECEIPT ON THE SERVICE I HAD TO PAY FOR TO FIX THIS PROBLEM. ALSO AN EXAMPLE OF ONE OF THE TECHNICAL BULLETINS CHEVROLET HAS SENT THEIR SERVICE DEPARTMENT.
Mfg Campaign: 11415223
Recall Date: May 5, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TODAY DRIVING AROUND 35 TO 40 MPH. CAR STARTED TO LOSE SPEED, ENGINE LIGHT ,PARK BRAKE LIGHT AND DASH READ ENGINE IN REDUCED SPEED. STILL NOT SAFE TO DRIVE. 3RD TIME THIS HAS HAPPENED AND HAS BEEN TO DEALERSHIP, SERVICE DEPT AFTER EACH OCCURANCE. NOT SAFE.
Corrective Action:
TODAY DRIVING AROUND 35 TO 40 MPH. CAR STARTED TO LOSE SPEED, ENGINE LIGHT ,PARK BRAKE LIGHT AND DASH READ ENGINE IN REDUCED SPEED. STILL NOT SAFE TO DRIVE. 3RD TIME THIS HAS HAPPENED AND HAS BEEN TO DEALERSHIP, SERVICE DEPT AFTER EACH OCCURANCE. NOT SAFE.
Additional Notes:
TODAY DRIVING AROUND 35 TO 40 MPH. CAR STARTED TO LOSE SPEED, ENGINE LIGHT ,PARK BRAKE LIGHT AND DASH READ ENGINE IN REDUCED SPEED. STILL NOT SAFE TO DRIVE. 3RD TIME THIS HAS HAPPENED AND HAS BEEN TO DEALERSHIP, SERVICE DEPT AFTER EACH OCCURANCE. NOT SAFE.
Mfg Campaign: 11408549
Recall Date: Apr 17, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TODAY DRIVING AROUND 35 TO 40 MPH. CAR STARTED TO LOSE SPEED, ENGINE LIGHT ,PARK BRAKE LIGHT AND DASH READ ENGINE IN REDUCED SPEED. STILL NOT SAFE TO DRIVE. 3RD TIME THIS HAS HAPPENED AND HAS BEEN TO DEALERSHIP, SERVICE DEPT AFTER EACH OCCURANCE. NOT SAFE.
Corrective Action:
TODAY DRIVING AROUND 35 TO 40 MPH. CAR STARTED TO LOSE SPEED, ENGINE LIGHT ,PARK BRAKE LIGHT AND DASH READ ENGINE IN REDUCED SPEED. STILL NOT SAFE TO DRIVE. 3RD TIME THIS HAS HAPPENED AND HAS BEEN TO DEALERSHIP, SERVICE DEPT AFTER EACH OCCURANCE. NOT SAFE.
Additional Notes:
TODAY DRIVING AROUND 35 TO 40 MPH. CAR STARTED TO LOSE SPEED, ENGINE LIGHT ,PARK BRAKE LIGHT AND DASH READ ENGINE IN REDUCED SPEED. STILL NOT SAFE TO DRIVE. 3RD TIME THIS HAS HAPPENED AND HAS BEEN TO DEALERSHIP, SERVICE DEPT AFTER EACH OCCURANCE. NOT SAFE.
Mfg Campaign: 11408549
Recall Date: Apr 17, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
DRIVING DOWN BUSY ROAD AT ABOUT 35 40 MILES AN HOUR. VEHICLE BEGAN TO SLOW DOWN ENGINE LIGHT PARK LIGHT STARTED BLINKING. DRIFTED INTO PARKING LOST. THEN ONLY ENGINE LIGHT WAS SHOWING. NEXT A MESSAGE OF ENGINE REDUCE POWER WAS ON DISPLAY. CALLED DEALERSHIP STATED NOT TO DRIVE AND HAD IT TOWED IN. NOW NO ENGINE LIGHT IS PRESENT. THIS IS THE 2ND TIME SOMETHING LIKE THIS HAS HAPPENED. NOT SAFE AT ALL.
Corrective Action:
DRIVING DOWN BUSY ROAD AT ABOUT 35 40 MILES AN HOUR. VEHICLE BEGAN TO SLOW DOWN ENGINE LIGHT PARK LIGHT STARTED BLINKING. DRIFTED INTO PARKING LOST. THEN ONLY ENGINE LIGHT WAS SHOWING. NEXT A MESSAGE OF ENGINE REDUCE POWER WAS ON DISPLAY. CALLED DEALERSHIP STATED NOT TO DRIVE AND HAD IT TOWED IN. NOW NO ENGINE LIGHT IS PRESENT. THIS IS THE 2ND TIME SOMETHING LIKE THIS HAS HAPPENED. NOT SAFE AT ALL.
Additional Notes:
DRIVING DOWN BUSY ROAD AT ABOUT 35 40 MILES AN HOUR. VEHICLE BEGAN TO SLOW DOWN ENGINE LIGHT PARK LIGHT STARTED BLINKING. DRIFTED INTO PARKING LOST. THEN ONLY ENGINE LIGHT WAS SHOWING. NEXT A MESSAGE OF ENGINE REDUCE POWER WAS ON DISPLAY. CALLED DEALERSHIP STATED NOT TO DRIVE AND HAD IT TOWED IN. NOW NO ENGINE LIGHT IS PRESENT. THIS IS THE 2ND TIME SOMETHING LIKE THIS HAS HAPPENED. NOT SAFE AT ALL.
Mfg Campaign: 11408058
Recall Date: Apr 14, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING DOWN BUSY ROAD AT ABOUT 35 40 MILES AN HOUR. VEHICLE BEGAN TO SLOW DOWN ENGINE LIGHT PARK LIGHT STARTED BLINKING. DRIFTED INTO PARKING LOST. THEN ONLY ENGINE LIGHT WAS SHOWING. NEXT A MESSAGE OF ENGINE REDUCE POWER WAS ON DISPLAY. CALLED DEALERSHIP STATED NOT TO DRIVE AND HAD IT TOWED IN. NOW NO ENGINE LIGHT IS PRESENT. THIS IS THE 2ND TIME SOMETHING LIKE THIS HAS HAPPENED. NOT SAFE AT ALL.
Corrective Action:
DRIVING DOWN BUSY ROAD AT ABOUT 35 40 MILES AN HOUR. VEHICLE BEGAN TO SLOW DOWN ENGINE LIGHT PARK LIGHT STARTED BLINKING. DRIFTED INTO PARKING LOST. THEN ONLY ENGINE LIGHT WAS SHOWING. NEXT A MESSAGE OF ENGINE REDUCE POWER WAS ON DISPLAY. CALLED DEALERSHIP STATED NOT TO DRIVE AND HAD IT TOWED IN. NOW NO ENGINE LIGHT IS PRESENT. THIS IS THE 2ND TIME SOMETHING LIKE THIS HAS HAPPENED. NOT SAFE AT ALL.
Additional Notes:
DRIVING DOWN BUSY ROAD AT ABOUT 35 40 MILES AN HOUR. VEHICLE BEGAN TO SLOW DOWN ENGINE LIGHT PARK LIGHT STARTED BLINKING. DRIFTED INTO PARKING LOST. THEN ONLY ENGINE LIGHT WAS SHOWING. NEXT A MESSAGE OF ENGINE REDUCE POWER WAS ON DISPLAY. CALLED DEALERSHIP STATED NOT TO DRIVE AND HAD IT TOWED IN. NOW NO ENGINE LIGHT IS PRESENT. THIS IS THE 2ND TIME SOMETHING LIKE THIS HAS HAPPENED. NOT SAFE AT ALL.
Mfg Campaign: 11408058
Recall Date: Apr 14, 2021
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DASHBOARD PAD STUFFING CAME APART FROM WINDSHIELD. REPAIRED AND NOW THIS IS THIRD TIME IT'S REPLACED. I WAS NOT AWARE THAT EXTENDED WARRENTY DOESN'T PAY FOR IT. THE FIRST REPAIR WAS WARRENTY . REPAIR DEFECTIVE 3RD TIME. EVERYTIME IT COMES OUT THEY HAVE TO CHARGE TO REMOVE DASH BOARD AND REPLACE. SAFETY HAZARD WINDSHIELD LOOSEN, CAN CRACK, LEAK, ANNOYING RATTLE. CONTACT GMC TO PUT RECALL SAFETY IN. SOFTWARE UPDATE IF YOU CALL DEALER NO RECALL WAS ISSUED AS REQUIRED. FAILED AGAIN. PANDEMIC KEEPS PEOPLE FROM DRIVING SO DIDN'T KNOW PROBLEM AND NOW WARRENTY UP .. 10,000 MILES ON 2018. JAN 2021 3 YEARS. REPAIRED THIRD TIME NOW. COST OF APPROX 500.00. DEALER STATED RECALL ON SOFTWARE AND GMC ISSUED IT. JUST SAID NO RECALL ISSUED AWARE OF. THIS IS DANGEROUS TO DRIVER. WINDSHIELD LOOSEN, CAN CRACK, SHATTER EASIER ON IMPACT, ANNOYING RATTLE, AND COST FOR EACH REPAIRED NEW DASHBOARD REQUIRED. 395.00 AND TAX AND LABOR. TOTAL 500.00.
Corrective Action:
DASHBOARD PAD STUFFING CAME APART FROM WINDSHIELD. REPAIRED AND NOW THIS IS THIRD TIME IT'S REPLACED. I WAS NOT AWARE THAT EXTENDED WARRENTY DOESN'T PAY FOR IT. THE FIRST REPAIR WAS WARRENTY . REPAIR DEFECTIVE 3RD TIME. EVERYTIME IT COMES OUT THEY HAVE TO CHARGE TO REMOVE DASH BOARD AND REPLACE. SAFETY HAZARD WINDSHIELD LOOSEN, CAN CRACK, LEAK, ANNOYING RATTLE. CONTACT GMC TO PUT RECALL SAFETY IN. SOFTWARE UPDATE IF YOU CALL DEALER NO RECALL WAS ISSUED AS REQUIRED. FAILED AGAIN. PANDEMIC KEEPS PEOPLE FROM DRIVING SO DIDN'T KNOW PROBLEM AND NOW WARRENTY UP .. 10,000 MILES ON 2018. JAN 2021 3 YEARS. REPAIRED THIRD TIME NOW. COST OF APPROX 500.00. DEALER STATED RECALL ON SOFTWARE AND GMC ISSUED IT. JUST SAID NO RECALL ISSUED AWARE OF. THIS IS DANGEROUS TO DRIVER. WINDSHIELD LOOSEN, CAN CRACK, SHATTER EASIER ON IMPACT, ANNOYING RATTLE, AND COST FOR EACH REPAIRED NEW DASHBOARD REQUIRED. 395.00 AND TAX AND LABOR. TOTAL 500.00.
Additional Notes:
DASHBOARD PAD STUFFING CAME APART FROM WINDSHIELD. REPAIRED AND NOW THIS IS THIRD TIME IT'S REPLACED. I WAS NOT AWARE THAT EXTENDED WARRENTY DOESN'T PAY FOR IT. THE FIRST REPAIR WAS WARRENTY . REPAIR DEFECTIVE 3RD TIME. EVERYTIME IT COMES OUT THEY HAVE TO CHARGE TO REMOVE DASH BOARD AND REPLACE. SAFETY HAZARD WINDSHIELD LOOSEN, CAN CRACK, LEAK, ANNOYING RATTLE. CONTACT GMC TO PUT RECALL SAFETY IN. SOFTWARE UPDATE IF YOU CALL DEALER NO RECALL WAS ISSUED AS REQUIRED. FAILED AGAIN. PANDEMIC KEEPS PEOPLE FROM DRIVING SO DIDN'T KNOW PROBLEM AND NOW WARRENTY UP .. 10,000 MILES ON 2018. JAN 2021 3 YEARS. REPAIRED THIRD TIME NOW. COST OF APPROX 500.00. DEALER STATED RECALL ON SOFTWARE AND GMC ISSUED IT. JUST SAID NO RECALL ISSUED AWARE OF. THIS IS DANGEROUS TO DRIVER. WINDSHIELD LOOSEN, CAN CRACK, SHATTER EASIER ON IMPACT, ANNOYING RATTLE, AND COST FOR EACH REPAIRED NEW DASHBOARD REQUIRED. 395.00 AND TAX AND LABOR. TOTAL 500.00.
Mfg Campaign: 11406677
Recall Date: Apr 6, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
DASHBOARD PAD STUFFING CAME APART FROM WINDSHIELD. REPAIRED AND NOW THIS IS THIRD TIME IT'S REPLACED. I WAS NOT AWARE THAT EXTENDED WARRENTY DOESN'T PAY FOR IT. THE FIRST REPAIR WAS WARRENTY . REPAIR DEFECTIVE 3RD TIME. EVERYTIME IT COMES OUT THEY HAVE TO CHARGE TO REMOVE DASH BOARD AND REPLACE. SAFETY HAZARD WINDSHIELD LOOSEN, CAN CRACK, LEAK, ANNOYING RATTLE. CONTACT GMC TO PUT RECALL SAFETY IN. SOFTWARE UPDATE IF YOU CALL DEALER NO RECALL WAS ISSUED AS REQUIRED. FAILED AGAIN. PANDEMIC KEEPS PEOPLE FROM DRIVING SO DIDN'T KNOW PROBLEM AND NOW WARRENTY UP .. 10,000 MILES ON 2018. JAN 2021 3 YEARS. REPAIRED THIRD TIME NOW. COST OF APPROX 500.00. DEALER STATED RECALL ON SOFTWARE AND GMC ISSUED IT. JUST SAID NO RECALL ISSUED AWARE OF. THIS IS DANGEROUS TO DRIVER. WINDSHIELD LOOSEN, CAN CRACK, SHATTER EASIER ON IMPACT, ANNOYING RATTLE, AND COST FOR EACH REPAIRED NEW DASHBOARD REQUIRED. 395.00 AND TAX AND LABOR. TOTAL 500.00.
Corrective Action:
DASHBOARD PAD STUFFING CAME APART FROM WINDSHIELD. REPAIRED AND NOW THIS IS THIRD TIME IT'S REPLACED. I WAS NOT AWARE THAT EXTENDED WARRENTY DOESN'T PAY FOR IT. THE FIRST REPAIR WAS WARRENTY . REPAIR DEFECTIVE 3RD TIME. EVERYTIME IT COMES OUT THEY HAVE TO CHARGE TO REMOVE DASH BOARD AND REPLACE. SAFETY HAZARD WINDSHIELD LOOSEN, CAN CRACK, LEAK, ANNOYING RATTLE. CONTACT GMC TO PUT RECALL SAFETY IN. SOFTWARE UPDATE IF YOU CALL DEALER NO RECALL WAS ISSUED AS REQUIRED. FAILED AGAIN. PANDEMIC KEEPS PEOPLE FROM DRIVING SO DIDN'T KNOW PROBLEM AND NOW WARRENTY UP .. 10,000 MILES ON 2018. JAN 2021 3 YEARS. REPAIRED THIRD TIME NOW. COST OF APPROX 500.00. DEALER STATED RECALL ON SOFTWARE AND GMC ISSUED IT. JUST SAID NO RECALL ISSUED AWARE OF. THIS IS DANGEROUS TO DRIVER. WINDSHIELD LOOSEN, CAN CRACK, SHATTER EASIER ON IMPACT, ANNOYING RATTLE, AND COST FOR EACH REPAIRED NEW DASHBOARD REQUIRED. 395.00 AND TAX AND LABOR. TOTAL 500.00.
Additional Notes:
DASHBOARD PAD STUFFING CAME APART FROM WINDSHIELD. REPAIRED AND NOW THIS IS THIRD TIME IT'S REPLACED. I WAS NOT AWARE THAT EXTENDED WARRENTY DOESN'T PAY FOR IT. THE FIRST REPAIR WAS WARRENTY . REPAIR DEFECTIVE 3RD TIME. EVERYTIME IT COMES OUT THEY HAVE TO CHARGE TO REMOVE DASH BOARD AND REPLACE. SAFETY HAZARD WINDSHIELD LOOSEN, CAN CRACK, LEAK, ANNOYING RATTLE. CONTACT GMC TO PUT RECALL SAFETY IN. SOFTWARE UPDATE IF YOU CALL DEALER NO RECALL WAS ISSUED AS REQUIRED. FAILED AGAIN. PANDEMIC KEEPS PEOPLE FROM DRIVING SO DIDN'T KNOW PROBLEM AND NOW WARRENTY UP .. 10,000 MILES ON 2018. JAN 2021 3 YEARS. REPAIRED THIRD TIME NOW. COST OF APPROX 500.00. DEALER STATED RECALL ON SOFTWARE AND GMC ISSUED IT. JUST SAID NO RECALL ISSUED AWARE OF. THIS IS DANGEROUS TO DRIVER. WINDSHIELD LOOSEN, CAN CRACK, SHATTER EASIER ON IMPACT, ANNOYING RATTLE, AND COST FOR EACH REPAIRED NEW DASHBOARD REQUIRED. 395.00 AND TAX AND LABOR. TOTAL 500.00.
Mfg Campaign: 11406677
Recall Date: Apr 6, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DASHBOARD PAD STUFFING CAME APART FROM WINDSHIELD. REPAIRED AND NOW THIS IS THIRD TIME IT'S REPLACED. I WAS NOT AWARE THAT EXTENDED WARRENTY DOESN'T PAY FOR IT. THE FIRST REPAIR WAS WARRENTY . REPAIR DEFECTIVE 3RD TIME. EVERYTIME IT COMES OUT THEY HAVE TO CHARGE TO REMOVE DASH BOARD AND REPLACE. SAFETY HAZARD WINDSHIELD LOOSEN, CAN CRACK, LEAK, ANNOYING RATTLE. CONTACT GMC TO PUT RECALL SAFETY IN. SOFTWARE UPDATE IF YOU CALL DEALER NO RECALL WAS ISSUED AS REQUIRED. FAILED AGAIN. PANDEMIC KEEPS PEOPLE FROM DRIVING SO DIDN'T KNOW PROBLEM AND NOW WARRENTY UP .. 10,000 MILES ON 2018. JAN 2021 3 YEARS. REPAIRED THIRD TIME NOW. COST OF APPROX 500.00. DEALER STATED RECALL ON SOFTWARE AND GMC ISSUED IT. JUST SAID NO RECALL ISSUED AWARE OF. THIS IS DANGEROUS TO DRIVER. WINDSHIELD LOOSEN, CAN CRACK, SHATTER EASIER ON IMPACT, ANNOYING RATTLE, AND COST FOR EACH REPAIRED NEW DASHBOARD REQUIRED. 395.00 AND TAX AND LABOR. TOTAL 500.00.
Corrective Action:
DASHBOARD PAD STUFFING CAME APART FROM WINDSHIELD. REPAIRED AND NOW THIS IS THIRD TIME IT'S REPLACED. I WAS NOT AWARE THAT EXTENDED WARRENTY DOESN'T PAY FOR IT. THE FIRST REPAIR WAS WARRENTY . REPAIR DEFECTIVE 3RD TIME. EVERYTIME IT COMES OUT THEY HAVE TO CHARGE TO REMOVE DASH BOARD AND REPLACE. SAFETY HAZARD WINDSHIELD LOOSEN, CAN CRACK, LEAK, ANNOYING RATTLE. CONTACT GMC TO PUT RECALL SAFETY IN. SOFTWARE UPDATE IF YOU CALL DEALER NO RECALL WAS ISSUED AS REQUIRED. FAILED AGAIN. PANDEMIC KEEPS PEOPLE FROM DRIVING SO DIDN'T KNOW PROBLEM AND NOW WARRENTY UP .. 10,000 MILES ON 2018. JAN 2021 3 YEARS. REPAIRED THIRD TIME NOW. COST OF APPROX 500.00. DEALER STATED RECALL ON SOFTWARE AND GMC ISSUED IT. JUST SAID NO RECALL ISSUED AWARE OF. THIS IS DANGEROUS TO DRIVER. WINDSHIELD LOOSEN, CAN CRACK, SHATTER EASIER ON IMPACT, ANNOYING RATTLE, AND COST FOR EACH REPAIRED NEW DASHBOARD REQUIRED. 395.00 AND TAX AND LABOR. TOTAL 500.00.
Additional Notes:
DASHBOARD PAD STUFFING CAME APART FROM WINDSHIELD. REPAIRED AND NOW THIS IS THIRD TIME IT'S REPLACED. I WAS NOT AWARE THAT EXTENDED WARRENTY DOESN'T PAY FOR IT. THE FIRST REPAIR WAS WARRENTY . REPAIR DEFECTIVE 3RD TIME. EVERYTIME IT COMES OUT THEY HAVE TO CHARGE TO REMOVE DASH BOARD AND REPLACE. SAFETY HAZARD WINDSHIELD LOOSEN, CAN CRACK, LEAK, ANNOYING RATTLE. CONTACT GMC TO PUT RECALL SAFETY IN. SOFTWARE UPDATE IF YOU CALL DEALER NO RECALL WAS ISSUED AS REQUIRED. FAILED AGAIN. PANDEMIC KEEPS PEOPLE FROM DRIVING SO DIDN'T KNOW PROBLEM AND NOW WARRENTY UP .. 10,000 MILES ON 2018. JAN 2021 3 YEARS. REPAIRED THIRD TIME NOW. COST OF APPROX 500.00. DEALER STATED RECALL ON SOFTWARE AND GMC ISSUED IT. JUST SAID NO RECALL ISSUED AWARE OF. THIS IS DANGEROUS TO DRIVER. WINDSHIELD LOOSEN, CAN CRACK, SHATTER EASIER ON IMPACT, ANNOYING RATTLE, AND COST FOR EACH REPAIRED NEW DASHBOARD REQUIRED. 395.00 AND TAX AND LABOR. TOTAL 500.00.
Mfg Campaign: 11406677
Recall Date: Apr 6, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
ONCE VEHICLE IS SHIFTED INTO PARK, A WARNING MESSAGE (ALONG WITH BEEPING) STATES IT STILL NEEDS TO BE SHIFTED TO PARK. VEHICLE NOT ACKNOWLEDGING PARK MODE WHEN STATIONARY.
Corrective Action:
ONCE VEHICLE IS SHIFTED INTO PARK, A WARNING MESSAGE (ALONG WITH BEEPING) STATES IT STILL NEEDS TO BE SHIFTED TO PARK. VEHICLE NOT ACKNOWLEDGING PARK MODE WHEN STATIONARY.
Additional Notes:
ONCE VEHICLE IS SHIFTED INTO PARK, A WARNING MESSAGE (ALONG WITH BEEPING) STATES IT STILL NEEDS TO BE SHIFTED TO PARK. VEHICLE NOT ACKNOWLEDGING PARK MODE WHEN STATIONARY.
Mfg Campaign: 11406346
Recall Date: Apr 4, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
AT APPROXIMATELY 3 YEARS OLD AND 47K MILES REAR DRIVER SIDE SWAY BAR LINK BROKE.
Corrective Action:
AT APPROXIMATELY 3 YEARS OLD AND 47K MILES REAR DRIVER SIDE SWAY BAR LINK BROKE.
Additional Notes:
AT APPROXIMATELY 3 YEARS OLD AND 47K MILES REAR DRIVER SIDE SWAY BAR LINK BROKE.
Mfg Campaign: 11405271
Recall Date: Mar 28, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
1. WINDSHIELD WIPERS STOPPED WORKING WHILE RAINING AND 2. NOW, THE SHIFTER IS NOT WORKING PROPERLY, WHEN YOU SHIFT INTO PARK YOU GET AN ERROR MESSAGE THAT THE CAR IS NOT IN PARK AND CAR WILL NOT TURN OFF UNTIL YOU JIGGLE THE SHIFTER
Corrective Action:
1. WINDSHIELD WIPERS STOPPED WORKING WHILE RAINING AND 2. NOW, THE SHIFTER IS NOT WORKING PROPERLY, WHEN YOU SHIFT INTO PARK YOU GET AN ERROR MESSAGE THAT THE CAR IS NOT IN PARK AND CAR WILL NOT TURN OFF UNTIL YOU JIGGLE THE SHIFTER
Additional Notes:
1. WINDSHIELD WIPERS STOPPED WORKING WHILE RAINING AND 2. NOW, THE SHIFTER IS NOT WORKING PROPERLY, WHEN YOU SHIFT INTO PARK YOU GET AN ERROR MESSAGE THAT THE CAR IS NOT IN PARK AND CAR WILL NOT TURN OFF UNTIL YOU JIGGLE THE SHIFTER
Mfg Campaign: 11403702
Recall Date: Mar 18, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
1. WINDSHIELD WIPERS STOPPED WORKING WHILE RAINING AND 2. NOW, THE SHIFTER IS NOT WORKING PROPERLY, WHEN YOU SHIFT INTO PARK YOU GET AN ERROR MESSAGE THAT THE CAR IS NOT IN PARK AND CAR WILL NOT TURN OFF UNTIL YOU JIGGLE THE SHIFTER
Corrective Action:
1. WINDSHIELD WIPERS STOPPED WORKING WHILE RAINING AND 2. NOW, THE SHIFTER IS NOT WORKING PROPERLY, WHEN YOU SHIFT INTO PARK YOU GET AN ERROR MESSAGE THAT THE CAR IS NOT IN PARK AND CAR WILL NOT TURN OFF UNTIL YOU JIGGLE THE SHIFTER
Additional Notes:
1. WINDSHIELD WIPERS STOPPED WORKING WHILE RAINING AND 2. NOW, THE SHIFTER IS NOT WORKING PROPERLY, WHEN YOU SHIFT INTO PARK YOU GET AN ERROR MESSAGE THAT THE CAR IS NOT IN PARK AND CAR WILL NOT TURN OFF UNTIL YOU JIGGLE THE SHIFTER
Mfg Campaign: 11403702
Recall Date: Mar 18, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE REAR AIR VAPORATOR EXPLODED, RESULTING IN LOSS OF AIR/HOT AIR BLOWING OUT ON A RELATIVELY NEW CAR.
Corrective Action:
THE REAR AIR VAPORATOR EXPLODED, RESULTING IN LOSS OF AIR/HOT AIR BLOWING OUT ON A RELATIVELY NEW CAR.
Additional Notes:
THE REAR AIR VAPORATOR EXPLODED, RESULTING IN LOSS OF AIR/HOT AIR BLOWING OUT ON A RELATIVELY NEW CAR.
Mfg Campaign: 11397525
Recall Date: Feb 23, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
SHORTLY AFTER PURCHASE, MY CAR WOULD NOT ACKNOWLEDGE BEING PUT IN PARK. I WOULD SHIFT THE CONTROL TO PARK BUT WOULD GET WARNINGS PARK WAS NOT ENGAGED. I TOOK IT IN FOR REPAIR. NOW I AM GETTING A MESSAGE TO SERVICE PARKING BRAKE. THIS SEEMS TO BE A PROBLEM WITH THIS VEHICLE. I DO NOT USE THE PARKING BRAKE, SO I CAN'T UNDERSTAND WHY SERVICE IS NEEDED. BOTH PROBLEMS WERE WHEN CAR WAS IN PARK. THE 'SERVICE PARKING BRAKE' WARNING STAYS ON WHILE DRIVING.
Corrective Action:
SHORTLY AFTER PURCHASE, MY CAR WOULD NOT ACKNOWLEDGE BEING PUT IN PARK. I WOULD SHIFT THE CONTROL TO PARK BUT WOULD GET WARNINGS PARK WAS NOT ENGAGED. I TOOK IT IN FOR REPAIR. NOW I AM GETTING A MESSAGE TO SERVICE PARKING BRAKE. THIS SEEMS TO BE A PROBLEM WITH THIS VEHICLE. I DO NOT USE THE PARKING BRAKE, SO I CAN'T UNDERSTAND WHY SERVICE IS NEEDED. BOTH PROBLEMS WERE WHEN CAR WAS IN PARK. THE 'SERVICE PARKING BRAKE' WARNING STAYS ON WHILE DRIVING.
Additional Notes:
SHORTLY AFTER PURCHASE, MY CAR WOULD NOT ACKNOWLEDGE BEING PUT IN PARK. I WOULD SHIFT THE CONTROL TO PARK BUT WOULD GET WARNINGS PARK WAS NOT ENGAGED. I TOOK IT IN FOR REPAIR. NOW I AM GETTING A MESSAGE TO SERVICE PARKING BRAKE. THIS SEEMS TO BE A PROBLEM WITH THIS VEHICLE. I DO NOT USE THE PARKING BRAKE, SO I CAN'T UNDERSTAND WHY SERVICE IS NEEDED. BOTH PROBLEMS WERE WHEN CAR WAS IN PARK. THE 'SERVICE PARKING BRAKE' WARNING STAYS ON WHILE DRIVING.
Mfg Campaign: 11396591
Recall Date: Feb 17, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SHORTLY AFTER PURCHASE, MY CAR WOULD NOT ACKNOWLEDGE BEING PUT IN PARK. I WOULD SHIFT THE CONTROL TO PARK BUT WOULD GET WARNINGS PARK WAS NOT ENGAGED. I TOOK IT IN FOR REPAIR. NOW I AM GETTING A MESSAGE TO SERVICE PARKING BRAKE. THIS SEEMS TO BE A PROBLEM WITH THIS VEHICLE. I DO NOT USE THE PARKING BRAKE, SO I CAN'T UNDERSTAND WHY SERVICE IS NEEDED. BOTH PROBLEMS WERE WHEN CAR WAS IN PARK. THE 'SERVICE PARKING BRAKE' WARNING STAYS ON WHILE DRIVING.
Corrective Action:
SHORTLY AFTER PURCHASE, MY CAR WOULD NOT ACKNOWLEDGE BEING PUT IN PARK. I WOULD SHIFT THE CONTROL TO PARK BUT WOULD GET WARNINGS PARK WAS NOT ENGAGED. I TOOK IT IN FOR REPAIR. NOW I AM GETTING A MESSAGE TO SERVICE PARKING BRAKE. THIS SEEMS TO BE A PROBLEM WITH THIS VEHICLE. I DO NOT USE THE PARKING BRAKE, SO I CAN'T UNDERSTAND WHY SERVICE IS NEEDED. BOTH PROBLEMS WERE WHEN CAR WAS IN PARK. THE 'SERVICE PARKING BRAKE' WARNING STAYS ON WHILE DRIVING.
Additional Notes:
SHORTLY AFTER PURCHASE, MY CAR WOULD NOT ACKNOWLEDGE BEING PUT IN PARK. I WOULD SHIFT THE CONTROL TO PARK BUT WOULD GET WARNINGS PARK WAS NOT ENGAGED. I TOOK IT IN FOR REPAIR. NOW I AM GETTING A MESSAGE TO SERVICE PARKING BRAKE. THIS SEEMS TO BE A PROBLEM WITH THIS VEHICLE. I DO NOT USE THE PARKING BRAKE, SO I CAN'T UNDERSTAND WHY SERVICE IS NEEDED. BOTH PROBLEMS WERE WHEN CAR WAS IN PARK. THE 'SERVICE PARKING BRAKE' WARNING STAYS ON WHILE DRIVING.
Mfg Campaign: 11396591
Recall Date: Feb 17, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SHORTLY AFTER PURCHASE, MY CAR WOULD NOT ACKNOWLEDGE BEING PUT IN PARK. I WOULD SHIFT THE CONTROL TO PARK BUT WOULD GET WARNINGS PARK WAS NOT ENGAGED. I TOOK IT IN FOR REPAIR. NOW I AM GETTING A MESSAGE TO SERVICE PARKING BRAKE. THIS SEEMS TO BE A PROBLEM WITH THIS VEHICLE. I DO NOT USE THE PARKING BRAKE, SO I CAN'T UNDERSTAND WHY SERVICE IS NEEDED. BOTH PROBLEMS WERE WHEN CAR WAS IN PARK. THE 'SERVICE PARKING BRAKE' WARNING STAYS ON WHILE DRIVING.
Corrective Action:
SHORTLY AFTER PURCHASE, MY CAR WOULD NOT ACKNOWLEDGE BEING PUT IN PARK. I WOULD SHIFT THE CONTROL TO PARK BUT WOULD GET WARNINGS PARK WAS NOT ENGAGED. I TOOK IT IN FOR REPAIR. NOW I AM GETTING A MESSAGE TO SERVICE PARKING BRAKE. THIS SEEMS TO BE A PROBLEM WITH THIS VEHICLE. I DO NOT USE THE PARKING BRAKE, SO I CAN'T UNDERSTAND WHY SERVICE IS NEEDED. BOTH PROBLEMS WERE WHEN CAR WAS IN PARK. THE 'SERVICE PARKING BRAKE' WARNING STAYS ON WHILE DRIVING.
Additional Notes:
SHORTLY AFTER PURCHASE, MY CAR WOULD NOT ACKNOWLEDGE BEING PUT IN PARK. I WOULD SHIFT THE CONTROL TO PARK BUT WOULD GET WARNINGS PARK WAS NOT ENGAGED. I TOOK IT IN FOR REPAIR. NOW I AM GETTING A MESSAGE TO SERVICE PARKING BRAKE. THIS SEEMS TO BE A PROBLEM WITH THIS VEHICLE. I DO NOT USE THE PARKING BRAKE, SO I CAN'T UNDERSTAND WHY SERVICE IS NEEDED. BOTH PROBLEMS WERE WHEN CAR WAS IN PARK. THE 'SERVICE PARKING BRAKE' WARNING STAYS ON WHILE DRIVING.
Mfg Campaign: 11396591
Recall Date: Feb 17, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN SHIFTING FROM DRIVE TO PARK, AFTER PRESSING THE START/STOP BUTTON TO TURN THE VEHICLE OFF, THE VEHICLE WILL NOT TURN OFF AND ALERT WITH DINGS AND DISPLAY A MESSAGE TO SHIFT TO PARK. IT TAKES SEVERAL ATTEMPTS TO GET THE VEHICLE TO TURN OFF. THIS CONTINUES TO HAPPEN.
Corrective Action:
WHEN SHIFTING FROM DRIVE TO PARK, AFTER PRESSING THE START/STOP BUTTON TO TURN THE VEHICLE OFF, THE VEHICLE WILL NOT TURN OFF AND ALERT WITH DINGS AND DISPLAY A MESSAGE TO SHIFT TO PARK. IT TAKES SEVERAL ATTEMPTS TO GET THE VEHICLE TO TURN OFF. THIS CONTINUES TO HAPPEN.
Additional Notes:
WHEN SHIFTING FROM DRIVE TO PARK, AFTER PRESSING THE START/STOP BUTTON TO TURN THE VEHICLE OFF, THE VEHICLE WILL NOT TURN OFF AND ALERT WITH DINGS AND DISPLAY A MESSAGE TO SHIFT TO PARK. IT TAKES SEVERAL ATTEMPTS TO GET THE VEHICLE TO TURN OFF. THIS CONTINUES TO HAPPEN.
Mfg Campaign: 11395779
Recall Date: Feb 11, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING 50 MILES AN HOUR IN AWD, THE SERVICE ENGINE LIGHT CAME ON THE D STARTED FLASHING AND THE TRANSMISSION SEEMED TO DISENGAGE. THERE WAS A BURNING SMELL INSIDE THE CAB. I PULLED OVER AND WAS ABLE TO GET THE VEHICLE THE REMAINING 5 MILES HOME.
Corrective Action:
WHILE DRIVING 50 MILES AN HOUR IN AWD, THE SERVICE ENGINE LIGHT CAME ON THE D STARTED FLASHING AND THE TRANSMISSION SEEMED TO DISENGAGE. THERE WAS A BURNING SMELL INSIDE THE CAB. I PULLED OVER AND WAS ABLE TO GET THE VEHICLE THE REMAINING 5 MILES HOME.
Additional Notes:
WHILE DRIVING 50 MILES AN HOUR IN AWD, THE SERVICE ENGINE LIGHT CAME ON THE D STARTED FLASHING AND THE TRANSMISSION SEEMED TO DISENGAGE. THERE WAS A BURNING SMELL INSIDE THE CAB. I PULLED OVER AND WAS ABLE TO GET THE VEHICLE THE REMAINING 5 MILES HOME.
Mfg Campaign: 11389728
Recall Date: Jan 25, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WE PARKED AND EXITED THE VEHICLE (TURNING IT OFF) ON A SLIGHT GRADE AS WE NORMALLY DO IN THE FRONT OF OUR HOUSE ON A PUBLIC STREET. WE AWOKE THE NEXT MORNING TO DISCOVER THAT THE VEHICLE HAD ADVANCED OR SLID FORWARD APPROXIMATELY 15' COMING TO REST AGAINST A TELEPHONE POLE ADJACENT TO OUR CORNER PROPERTY. IF THE TELEPHONE POLE WAS NOT IN THE PATH OF THE VEHICLE IT WOULD HAVE CROSSED A SIDE STREET AND COME TO REST IN OUR NEIGHBORS FRONT YARD. UPON VIEWING THE VEHICLE AFTER THE DRIFT FORWARD, BEFORE ENTERING THE VEHICLE WE COULD SEE THAT THE VEHICLE WAS CLEARLY IN PARK AND TURNED OFF. THE VEHICLE HAS APPROXIMATELY 40,000 MILES ON IT AND HAS HAD (1) PREVIOUS SERVICE BY A DEALER FOR TRANSMISSION SLIPPAGE FROM 1ST TO 2ND GEAR.
Corrective Action:
WE PARKED AND EXITED THE VEHICLE (TURNING IT OFF) ON A SLIGHT GRADE AS WE NORMALLY DO IN THE FRONT OF OUR HOUSE ON A PUBLIC STREET. WE AWOKE THE NEXT MORNING TO DISCOVER THAT THE VEHICLE HAD ADVANCED OR SLID FORWARD APPROXIMATELY 15' COMING TO REST AGAINST A TELEPHONE POLE ADJACENT TO OUR CORNER PROPERTY. IF THE TELEPHONE POLE WAS NOT IN THE PATH OF THE VEHICLE IT WOULD HAVE CROSSED A SIDE STREET AND COME TO REST IN OUR NEIGHBORS FRONT YARD. UPON VIEWING THE VEHICLE AFTER THE DRIFT FORWARD, BEFORE ENTERING THE VEHICLE WE COULD SEE THAT THE VEHICLE WAS CLEARLY IN PARK AND TURNED OFF. THE VEHICLE HAS APPROXIMATELY 40,000 MILES ON IT AND HAS HAD (1) PREVIOUS SERVICE BY A DEALER FOR TRANSMISSION SLIPPAGE FROM 1ST TO 2ND GEAR.
Additional Notes:
WE PARKED AND EXITED THE VEHICLE (TURNING IT OFF) ON A SLIGHT GRADE AS WE NORMALLY DO IN THE FRONT OF OUR HOUSE ON A PUBLIC STREET. WE AWOKE THE NEXT MORNING TO DISCOVER THAT THE VEHICLE HAD ADVANCED OR SLID FORWARD APPROXIMATELY 15' COMING TO REST AGAINST A TELEPHONE POLE ADJACENT TO OUR CORNER PROPERTY. IF THE TELEPHONE POLE WAS NOT IN THE PATH OF THE VEHICLE IT WOULD HAVE CROSSED A SIDE STREET AND COME TO REST IN OUR NEIGHBORS FRONT YARD. UPON VIEWING THE VEHICLE AFTER THE DRIFT FORWARD, BEFORE ENTERING THE VEHICLE WE COULD SEE THAT THE VEHICLE WAS CLEARLY IN PARK AND TURNED OFF. THE VEHICLE HAS APPROXIMATELY 40,000 MILES ON IT AND HAS HAD (1) PREVIOUS SERVICE BY A DEALER FOR TRANSMISSION SLIPPAGE FROM 1ST TO 2ND GEAR.
Mfg Campaign: 11388652
Recall Date: Jan 18, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE PARKED AND EXITED THE VEHICLE (TURNING IT OFF) ON A SLIGHT GRADE AS WE NORMALLY DO IN THE FRONT OF OUR HOUSE ON A PUBLIC STREET. WE AWOKE THE NEXT MORNING TO DISCOVER THAT THE VEHICLE HAD ADVANCED OR SLID FORWARD APPROXIMATELY 15' COMING TO REST AGAINST A TELEPHONE POLE ADJACENT TO OUR CORNER PROPERTY. IF THE TELEPHONE POLE WAS NOT IN THE PATH OF THE VEHICLE IT WOULD HAVE CROSSED A SIDE STREET AND COME TO REST IN OUR NEIGHBORS FRONT YARD. UPON VIEWING THE VEHICLE AFTER THE DRIFT FORWARD, BEFORE ENTERING THE VEHICLE WE COULD SEE THAT THE VEHICLE WAS CLEARLY IN PARK AND TURNED OFF. THE VEHICLE HAS APPROXIMATELY 40,000 MILES ON IT AND HAS HAD (1) PREVIOUS SERVICE BY A DEALER FOR TRANSMISSION SLIPPAGE FROM 1ST TO 2ND GEAR.
Corrective Action:
WE PARKED AND EXITED THE VEHICLE (TURNING IT OFF) ON A SLIGHT GRADE AS WE NORMALLY DO IN THE FRONT OF OUR HOUSE ON A PUBLIC STREET. WE AWOKE THE NEXT MORNING TO DISCOVER THAT THE VEHICLE HAD ADVANCED OR SLID FORWARD APPROXIMATELY 15' COMING TO REST AGAINST A TELEPHONE POLE ADJACENT TO OUR CORNER PROPERTY. IF THE TELEPHONE POLE WAS NOT IN THE PATH OF THE VEHICLE IT WOULD HAVE CROSSED A SIDE STREET AND COME TO REST IN OUR NEIGHBORS FRONT YARD. UPON VIEWING THE VEHICLE AFTER THE DRIFT FORWARD, BEFORE ENTERING THE VEHICLE WE COULD SEE THAT THE VEHICLE WAS CLEARLY IN PARK AND TURNED OFF. THE VEHICLE HAS APPROXIMATELY 40,000 MILES ON IT AND HAS HAD (1) PREVIOUS SERVICE BY A DEALER FOR TRANSMISSION SLIPPAGE FROM 1ST TO 2ND GEAR.
Additional Notes:
WE PARKED AND EXITED THE VEHICLE (TURNING IT OFF) ON A SLIGHT GRADE AS WE NORMALLY DO IN THE FRONT OF OUR HOUSE ON A PUBLIC STREET. WE AWOKE THE NEXT MORNING TO DISCOVER THAT THE VEHICLE HAD ADVANCED OR SLID FORWARD APPROXIMATELY 15' COMING TO REST AGAINST A TELEPHONE POLE ADJACENT TO OUR CORNER PROPERTY. IF THE TELEPHONE POLE WAS NOT IN THE PATH OF THE VEHICLE IT WOULD HAVE CROSSED A SIDE STREET AND COME TO REST IN OUR NEIGHBORS FRONT YARD. UPON VIEWING THE VEHICLE AFTER THE DRIFT FORWARD, BEFORE ENTERING THE VEHICLE WE COULD SEE THAT THE VEHICLE WAS CLEARLY IN PARK AND TURNED OFF. THE VEHICLE HAS APPROXIMATELY 40,000 MILES ON IT AND HAS HAD (1) PREVIOUS SERVICE BY A DEALER FOR TRANSMISSION SLIPPAGE FROM 1ST TO 2ND GEAR.
Mfg Campaign: 11388652
Recall Date: Jan 18, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury