Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
538 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Experienced slipping and shuddering while driving and a sudden loss of power. The vehicle also would not accelerate while driving. The vehicle was towed to a Chevy dealer as it was not drivable. The Chevy service department found an evap leak, vehicle does not move in reverse, slips going into drive. Checked fluid level and condition found level ok.
Corrective Action:
Experienced slipping and shuddering while driving and a sudden loss of power. The vehicle also would not accelerate while driving. The vehicle was towed to a Chevy dealer as it was not drivable. The Chevy service department found an evap leak, vehicle does not move in reverse, slips going into drive. Checked fluid level and condition found level ok.
Additional Notes:
Experienced slipping and shuddering while driving and a sudden loss of power. The vehicle also would not accelerate while driving. The vehicle was towed to a Chevy dealer as it was not drivable. The Chevy service department found an evap leak, vehicle does not move in reverse, slips going into drive. Checked fluid level and condition found level ok.
Mfg Campaign: 11617615
Recall Date: Oct 1, 2024
General Motors, Llc
Defect Description:
Tether, Lower Anchor (on car seat or vehicle)
Potential Consequences:
I purchased these Carseats after I was in an accident and needed to replace the 2 that I had, The tethers attached to the carseat were not effective at all, I could not get them anywhere near close to actually securing the Carseats. So I opted to use my vehicles seatbelts, with the seatbelts pulled as far as I could get them and locked the Carseats still moved more than an inch. I had to have my husband help me push the carseat as far down into my seat that I could to get the least amount of movement as possible. One of the Carseats even tipped over while I was driving after all of this. Needless to say that I will be replacing these seats as I do not feel they would keep my children safe in the event of an accident, I feel as though these seats endanger my children because they aren't keeping them secure enough not to become projectiles in the event of an accident.
Corrective Action:
I purchased these Carseats after I was in an accident and needed to replace the 2 that I had, The tethers attached to the carseat were not effective at all, I could not get them anywhere near close to actually securing the Carseats. So I opted to use my vehicles seatbelts, with the seatbelts pulled as far as I could get them and locked the Carseats still moved more than an inch. I had to have my husband help me push the carseat as far down into my seat that I could to get the least amount of movement as possible. One of the Carseats even tipped over while I was driving after all of this. Needless to say that I will be replacing these seats as I do not feel they would keep my children safe in the event of an accident, I feel as though these seats endanger my children because they aren't keeping them secure enough not to become projectiles in the event of an accident.
Additional Notes:
I purchased these Carseats after I was in an accident and needed to replace the 2 that I had, The tethers attached to the carseat were not effective at all, I could not get them anywhere near close to actually securing the Carseats. So I opted to use my vehicles seatbelts, with the seatbelts pulled as far as I could get them and locked the Carseats still moved more than an inch. I had to have my husband help me push the carseat as far down into my seat that I could to get the least amount of movement as possible. One of the Carseats even tipped over while I was driving after all of this. Needless to say that I will be replacing these seats as I do not feel they would keep my children safe in the event of an accident, I feel as though these seats endanger my children because they aren't keeping them secure enough not to become projectiles in the event of an accident.
Mfg Campaign: 11617150
Recall Date: Sep 30, 2024
General Motors, Llc
Defect Description:
Carry Handle, Shell, Base
Potential Consequences:
I purchased these Carseats after I was in an accident and needed to replace the 2 that I had, The tethers attached to the carseat were not effective at all, I could not get them anywhere near close to actually securing the Carseats. So I opted to use my vehicles seatbelts, with the seatbelts pulled as far as I could get them and locked the Carseats still moved more than an inch. I had to have my husband help me push the carseat as far down into my seat that I could to get the least amount of movement as possible. One of the Carseats even tipped over while I was driving after all of this. Needless to say that I will be replacing these seats as I do not feel they would keep my children safe in the event of an accident, I feel as though these seats endanger my children because they aren't keeping them secure enough not to become projectiles in the event of an accident.
Corrective Action:
I purchased these Carseats after I was in an accident and needed to replace the 2 that I had, The tethers attached to the carseat were not effective at all, I could not get them anywhere near close to actually securing the Carseats. So I opted to use my vehicles seatbelts, with the seatbelts pulled as far as I could get them and locked the Carseats still moved more than an inch. I had to have my husband help me push the carseat as far down into my seat that I could to get the least amount of movement as possible. One of the Carseats even tipped over while I was driving after all of this. Needless to say that I will be replacing these seats as I do not feel they would keep my children safe in the event of an accident, I feel as though these seats endanger my children because they aren't keeping them secure enough not to become projectiles in the event of an accident.
Additional Notes:
I purchased these Carseats after I was in an accident and needed to replace the 2 that I had, The tethers attached to the carseat were not effective at all, I could not get them anywhere near close to actually securing the Carseats. So I opted to use my vehicles seatbelts, with the seatbelts pulled as far as I could get them and locked the Carseats still moved more than an inch. I had to have my husband help me push the carseat as far down into my seat that I could to get the least amount of movement as possible. One of the Carseats even tipped over while I was driving after all of this. Needless to say that I will be replacing these seats as I do not feel they would keep my children safe in the event of an accident, I feel as though these seats endanger my children because they aren't keeping them secure enough not to become projectiles in the event of an accident.
Mfg Campaign: 11617150
Recall Date: Sep 30, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated while attempting to reverse, the gear shifter failed to shift into reverse. The vehicle was taken to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer offered to assist with a monetary rebate to assist with the cost of the repair. In addition, the contact stated that there was an unknown recall for the failure; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 77,000.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated while attempting to reverse, the gear shifter failed to shift into reverse. The vehicle was taken to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer offered to assist with a monetary rebate to assist with the cost of the repair. In addition, the contact stated that there was an unknown recall for the failure; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 77,000.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated while attempting to reverse, the gear shifter failed to shift into reverse. The vehicle was taken to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer offered to assist with a monetary rebate to assist with the cost of the repair. In addition, the contact stated that there was an unknown recall for the failure; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 77,000.
Mfg Campaign: 11616502
Recall Date: Sep 25, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated while attempting to park the vehicle, the vehicle hesitated and shifted out of gear independently. The vehicle was repaired prior to the failure; however, the failure became persistent. The manufacturer was notified on the failure. The approximate failure mileage was 93,000.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated while attempting to park the vehicle, the vehicle hesitated and shifted out of gear independently. The vehicle was repaired prior to the failure; however, the failure became persistent. The manufacturer was notified on the failure. The approximate failure mileage was 93,000.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated while attempting to park the vehicle, the vehicle hesitated and shifted out of gear independently. The vehicle was repaired prior to the failure; however, the failure became persistent. The manufacturer was notified on the failure. The approximate failure mileage was 93,000.
Mfg Campaign: 11615987
Recall Date: Sep 23, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
When putting my car in park and shutting off. My traverse says warning shift to park when I am clearly in park. I cannot lock my doors and horn beeps. It continues to ding with warning!
Corrective Action:
When putting my car in park and shutting off. My traverse says warning shift to park when I am clearly in park. I cannot lock my doors and horn beeps. It continues to ding with warning!
Additional Notes:
When putting my car in park and shutting off. My traverse says warning shift to park when I am clearly in park. I cannot lock my doors and horn beeps. It continues to ding with warning!
Mfg Campaign: 11611997
Recall Date: Sep 1, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When putting my car in park and shutting off. My traverse says warning shift to park when I am clearly in park. I cannot lock my doors and horn beeps. It continues to ding with warning!
Corrective Action:
When putting my car in park and shutting off. My traverse says warning shift to park when I am clearly in park. I cannot lock my doors and horn beeps. It continues to ding with warning!
Additional Notes:
When putting my car in park and shutting off. My traverse says warning shift to park when I am clearly in park. I cannot lock my doors and horn beeps. It continues to ding with warning!
Mfg Campaign: 11611997
Recall Date: Sep 1, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When putting my car in park and shutting off. My traverse says warning shift to park when I am clearly in park. I cannot lock my doors and horn beeps. It continues to ding with warning!
Corrective Action:
When putting my car in park and shutting off. My traverse says warning shift to park when I am clearly in park. I cannot lock my doors and horn beeps. It continues to ding with warning!
Additional Notes:
When putting my car in park and shutting off. My traverse says warning shift to park when I am clearly in park. I cannot lock my doors and horn beeps. It continues to ding with warning!
Mfg Campaign: 11611997
Recall Date: Sep 1, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car will not turn off 85% of the time. When I put it in park and hit the start/stop engine button the vehicle does not turn off. It shows a message "Shift to Park" but it's in park.
Corrective Action:
The car will not turn off 85% of the time. When I put it in park and hit the start/stop engine button the vehicle does not turn off. It shows a message "Shift to Park" but it's in park.
Additional Notes:
The car will not turn off 85% of the time. When I put it in park and hit the start/stop engine button the vehicle does not turn off. It shows a message "Shift to Park" but it's in park.
Mfg Campaign: 11610813
Recall Date: Aug 26, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The car will not turn off 85% of the time. When I put it in park and hit the start/stop engine button the vehicle does not turn off. It shows a message "Shift to Park" but it's in park.
Corrective Action:
The car will not turn off 85% of the time. When I put it in park and hit the start/stop engine button the vehicle does not turn off. It shows a message "Shift to Park" but it's in park.
Additional Notes:
The car will not turn off 85% of the time. When I put it in park and hit the start/stop engine button the vehicle does not turn off. It shows a message "Shift to Park" but it's in park.
Mfg Campaign: 11610813
Recall Date: Aug 26, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car will not turn off 85% of the time. When I put it in park and hit the start/stop engine button the vehicle does not turn off. It shows a message "Shift to Park" but it's in park.
Corrective Action:
The car will not turn off 85% of the time. When I put it in park and hit the start/stop engine button the vehicle does not turn off. It shows a message "Shift to Park" but it's in park.
Additional Notes:
The car will not turn off 85% of the time. When I put it in park and hit the start/stop engine button the vehicle does not turn off. It shows a message "Shift to Park" but it's in park.
Mfg Campaign: 11610813
Recall Date: Aug 26, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
bracket on the exhaust flex pipe bracket broke. This is a known issue by GM (PIP5681C) that covers 2018-2022 Chevy Traverse and Special Coverage notices have been issued for at least the 2019 (N212356540) and 2021 (N222385510). I called GM today and they said my 2018 Traverse would not be covered even though it is a known issue and had a bulletin issued on it. If this is a known issue for several years (including 2018), why wouldn't the 2018 model be included and covered?
Corrective Action:
bracket on the exhaust flex pipe bracket broke. This is a known issue by GM (PIP5681C) that covers 2018-2022 Chevy Traverse and Special Coverage notices have been issued for at least the 2019 (N212356540) and 2021 (N222385510). I called GM today and they said my 2018 Traverse would not be covered even though it is a known issue and had a bulletin issued on it. If this is a known issue for several years (including 2018), why wouldn't the 2018 model be included and covered?
Additional Notes:
bracket on the exhaust flex pipe bracket broke. This is a known issue by GM (PIP5681C) that covers 2018-2022 Chevy Traverse and Special Coverage notices have been issued for at least the 2019 (N212356540) and 2021 (N222385510). I called GM today and they said my 2018 Traverse would not be covered even though it is a known issue and had a bulletin issued on it. If this is a known issue for several years (including 2018), why wouldn't the 2018 model be included and covered?
Mfg Campaign: 11610836
Recall Date: Aug 26, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While I was driving, the rear sunroof suddenly "exploded". I was shocked as I did not feel any impact, but it sounded like a wrecking ball had hit my car. I don't think I swerved into the other lane or anything like that, but honestly it happened so fast, I'm not sure. My heart was racing, and I felt like I was in danger, but able to pull over fairly soon after. I began to feel unwell as if my blood pressure was elevated, which I'm sure it was. I inspected the outside of the vehicle and didn't see any damage, but then from inside noticed a crackling sound, which was localized to the rear sunroof. I examined it from the top and found it to be cracking in various areas around the perimeter of the glass. The shade on the sunroof was closed, so I don't believe any glass entered the interior of the car. I called my daughter to tell her what had happened and drove the rest of the way home. At this point, I have not had anyone else look at it but am reaching out to the dealership where I bought the car.
Corrective Action:
While I was driving, the rear sunroof suddenly "exploded". I was shocked as I did not feel any impact, but it sounded like a wrecking ball had hit my car. I don't think I swerved into the other lane or anything like that, but honestly it happened so fast, I'm not sure. My heart was racing, and I felt like I was in danger, but able to pull over fairly soon after. I began to feel unwell as if my blood pressure was elevated, which I'm sure it was. I inspected the outside of the vehicle and didn't see any damage, but then from inside noticed a crackling sound, which was localized to the rear sunroof. I examined it from the top and found it to be cracking in various areas around the perimeter of the glass. The shade on the sunroof was closed, so I don't believe any glass entered the interior of the car. I called my daughter to tell her what had happened and drove the rest of the way home. At this point, I have not had anyone else look at it but am reaching out to the dealership where I bought the car.
Additional Notes:
While I was driving, the rear sunroof suddenly "exploded". I was shocked as I did not feel any impact, but it sounded like a wrecking ball had hit my car. I don't think I swerved into the other lane or anything like that, but honestly it happened so fast, I'm not sure. My heart was racing, and I felt like I was in danger, but able to pull over fairly soon after. I began to feel unwell as if my blood pressure was elevated, which I'm sure it was. I inspected the outside of the vehicle and didn't see any damage, but then from inside noticed a crackling sound, which was localized to the rear sunroof. I examined it from the top and found it to be cracking in various areas around the perimeter of the glass. The shade on the sunroof was closed, so I don't believe any glass entered the interior of the car. I called my daughter to tell her what had happened and drove the rest of the way home. At this point, I have not had anyone else look at it but am reaching out to the dealership where I bought the car.
Mfg Campaign: 11610697
Recall Date: Aug 25, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Shift to Park Issue. Other years have been recalled for this issue but not 2018 (specifically this vin#). Car doesn't recognize when parking gear is engaged and asks for parking to be engaged. Issue is happening more often and it's becoming harder to park the car. Dealership says nothing can be done unless out of pocket.
Corrective Action:
Shift to Park Issue. Other years have been recalled for this issue but not 2018 (specifically this vin#). Car doesn't recognize when parking gear is engaged and asks for parking to be engaged. Issue is happening more often and it's becoming harder to park the car. Dealership says nothing can be done unless out of pocket.
Additional Notes:
Shift to Park Issue. Other years have been recalled for this issue but not 2018 (specifically this vin#). Car doesn't recognize when parking gear is engaged and asks for parking to be engaged. Issue is happening more often and it's becoming harder to park the car. Dealership says nothing can be done unless out of pocket.
Mfg Campaign: 11609981
Recall Date: Aug 21, 2024
General Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the contact heard a rattling sound coming from under the front passenger’s side seat. The vehicle was taken to the independent mechanic where it was diagnosed with a detached exhaust pipe bracket. The contact was informed that the bracket needed to be welded back onto the front of the exhaust pipe. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under an unknown special coverage adjustment program. The contact was advised to contact the NHTTA Hotline to report the failure. The failure mileage was approximately 78,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the contact heard a rattling sound coming from under the front passenger’s side seat. The vehicle was taken to the independent mechanic where it was diagnosed with a detached exhaust pipe bracket. The contact was informed that the bracket needed to be welded back onto the front of the exhaust pipe. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under an unknown special coverage adjustment program. The contact was advised to contact the NHTTA Hotline to report the failure. The failure mileage was approximately 78,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the contact heard a rattling sound coming from under the front passenger’s side seat. The vehicle was taken to the independent mechanic where it was diagnosed with a detached exhaust pipe bracket. The contact was informed that the bracket needed to be welded back onto the front of the exhaust pipe. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under an unknown special coverage adjustment program. The contact was advised to contact the NHTTA Hotline to report the failure. The failure mileage was approximately 78,000. The VIN was unavailable.
Mfg Campaign: 11609645
Recall Date: Aug 20, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I’m having a constant issue where the vehicle does not recognize that it is in park, and won’t shut down properly. It keeps all electrical components running and drains my battery.
Corrective Action:
I’m having a constant issue where the vehicle does not recognize that it is in park, and won’t shut down properly. It keeps all electrical components running and drains my battery.
Additional Notes:
I’m having a constant issue where the vehicle does not recognize that it is in park, and won’t shut down properly. It keeps all electrical components running and drains my battery.
Mfg Campaign: 11609054
Recall Date: Aug 16, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle has not reached 100.000 miles and my transmission needs to be replaced
Corrective Action:
My vehicle has not reached 100.000 miles and my transmission needs to be replaced
Additional Notes:
My vehicle has not reached 100.000 miles and my transmission needs to be replaced
Mfg Campaign: 11607838
Recall Date: Aug 11, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle has not reached 100.000 miles and my transmission needs to be replaced
Corrective Action:
My vehicle has not reached 100.000 miles and my transmission needs to be replaced
Additional Notes:
My vehicle has not reached 100.000 miles and my transmission needs to be replaced
Mfg Campaign: 11607838
Recall Date: Aug 11, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
So since 8/02/23 when the vehicle had 54,000 miles it began to give electrical problems. I bought the car 01/16/23 it had only 26,000 miles. The service battery charging system light and battery saver mode went on and also the reduced steering light which began to shut the car down I immediately pulled over. Took it to gm dealer they tested battery was dead then charged it checked alternator it failed so they replaced alternator. 7 days later 8/10/23 the car is still running rough idle. Had savi code p0496 evap flow during non purge replaced purge solenoid. The car still the engine slightly was not 100 percent fixed I told them every time it wasn't good. 02/12/24 I took back to dealer engine running rough and every time I put gas it was hesitant the transmission I am assuming check engine light was on code p0496 the gm dealer diagnosised and replaced canister purge solenoid.so 2/28/24 battery saver mode light came on andservice battery charging vehicle stalled out checked alternator failed replaced alternator. 6/25/24 took to another gm dealer and the diagnosised it check engine light was on and told them my car wasn't starting well after I filled my gas and rough engine. Told me to come back 7/03/24 to do evap canister check engine light was on they found evap leak from from evap canister charged me 508 dollars. So I took vehicle from dealer towards hone filled up gas car would not start problem was not fixed called dealer immediately manager said get here before they close I did and manager left but on service guy got the master mechanic to look at it he said it's purge valve the next day they were closed due to 4th of July so was told to take back on 7/5/24 to replace purge solenoid. The gas issue was fixed but now the transmission is worse when I accelerate it stutters bad I been telling both dealers was told they can't look at vehicle unless check engine light was on so 3 faulty purge valves 2 alternators replaced and car stutters worse shift to park light.
Corrective Action:
So since 8/02/23 when the vehicle had 54,000 miles it began to give electrical problems. I bought the car 01/16/23 it had only 26,000 miles. The service battery charging system light and battery saver mode went on and also the reduced steering light which began to shut the car down I immediately pulled over. Took it to gm dealer they tested battery was dead then charged it checked alternator it failed so they replaced alternator. 7 days later 8/10/23 the car is still running rough idle. Had savi code p0496 evap flow during non purge replaced purge solenoid. The car still the engine slightly was not 100 percent fixed I told them every time it wasn't good. 02/12/24 I took back to dealer engine running rough and every time I put gas it was hesitant the transmission I am assuming check engine light was on code p0496 the gm dealer diagnosised and replaced canister purge solenoid.so 2/28/24 battery saver mode light came on andservice battery charging vehicle stalled out checked alternator failed replaced alternator. 6/25/24 took to another gm dealer and the diagnosised it check engine light was on and told them my car wasn't starting well after I filled my gas and rough engine. Told me to come back 7/03/24 to do evap canister check engine light was on they found evap leak from from evap canister charged me 508 dollars. So I took vehicle from dealer towards hone filled up gas car would not start problem was not fixed called dealer immediately manager said get here before they close I did and manager left but on service guy got the master mechanic to look at it he said it's purge valve the next day they were closed due to 4th of July so was told to take back on 7/5/24 to replace purge solenoid. The gas issue was fixed but now the transmission is worse when I accelerate it stutters bad I been telling both dealers was told they can't look at vehicle unless check engine light was on so 3 faulty purge valves 2 alternators replaced and car stutters worse shift to park light.
Additional Notes:
So since 8/02/23 when the vehicle had 54,000 miles it began to give electrical problems. I bought the car 01/16/23 it had only 26,000 miles. The service battery charging system light and battery saver mode went on and also the reduced steering light which began to shut the car down I immediately pulled over. Took it to gm dealer they tested battery was dead then charged it checked alternator it failed so they replaced alternator. 7 days later 8/10/23 the car is still running rough idle. Had savi code p0496 evap flow during non purge replaced purge solenoid. The car still the engine slightly was not 100 percent fixed I told them every time it wasn't good. 02/12/24 I took back to dealer engine running rough and every time I put gas it was hesitant the transmission I am assuming check engine light was on code p0496 the gm dealer diagnosised and replaced canister purge solenoid.so 2/28/24 battery saver mode light came on andservice battery charging vehicle stalled out checked alternator failed replaced alternator. 6/25/24 took to another gm dealer and the diagnosised it check engine light was on and told them my car wasn't starting well after I filled my gas and rough engine. Told me to come back 7/03/24 to do evap canister check engine light was on they found evap leak from from evap canister charged me 508 dollars. So I took vehicle from dealer towards hone filled up gas car would not start problem was not fixed called dealer immediately manager said get here before they close I did and manager left but on service guy got the master mechanic to look at it he said it's purge valve the next day they were closed due to 4th of July so was told to take back on 7/5/24 to replace purge solenoid. The gas issue was fixed but now the transmission is worse when I accelerate it stutters bad I been telling both dealers was told they can't look at vehicle unless check engine light was on so 3 faulty purge valves 2 alternators replaced and car stutters worse shift to park light.
Mfg Campaign: 11606943
Recall Date: Aug 7, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
So since 8/02/23 when the vehicle had 54,000 miles it began to give electrical problems. I bought the car 01/16/23 it had only 26,000 miles. The service battery charging system light and battery saver mode went on and also the reduced steering light which began to shut the car down I immediately pulled over. Took it to gm dealer they tested battery was dead then charged it checked alternator it failed so they replaced alternator. 7 days later 8/10/23 the car is still running rough idle. Had savi code p0496 evap flow during non purge replaced purge solenoid. The car still the engine slightly was not 100 percent fixed I told them every time it wasn't good. 02/12/24 I took back to dealer engine running rough and every time I put gas it was hesitant the transmission I am assuming check engine light was on code p0496 the gm dealer diagnosised and replaced canister purge solenoid.so 2/28/24 battery saver mode light came on andservice battery charging vehicle stalled out checked alternator failed replaced alternator. 6/25/24 took to another gm dealer and the diagnosised it check engine light was on and told them my car wasn't starting well after I filled my gas and rough engine. Told me to come back 7/03/24 to do evap canister check engine light was on they found evap leak from from evap canister charged me 508 dollars. So I took vehicle from dealer towards hone filled up gas car would not start problem was not fixed called dealer immediately manager said get here before they close I did and manager left but on service guy got the master mechanic to look at it he said it's purge valve the next day they were closed due to 4th of July so was told to take back on 7/5/24 to replace purge solenoid. The gas issue was fixed but now the transmission is worse when I accelerate it stutters bad I been telling both dealers was told they can't look at vehicle unless check engine light was on so 3 faulty purge valves 2 alternators replaced and car stutters worse shift to park light.
Corrective Action:
So since 8/02/23 when the vehicle had 54,000 miles it began to give electrical problems. I bought the car 01/16/23 it had only 26,000 miles. The service battery charging system light and battery saver mode went on and also the reduced steering light which began to shut the car down I immediately pulled over. Took it to gm dealer they tested battery was dead then charged it checked alternator it failed so they replaced alternator. 7 days later 8/10/23 the car is still running rough idle. Had savi code p0496 evap flow during non purge replaced purge solenoid. The car still the engine slightly was not 100 percent fixed I told them every time it wasn't good. 02/12/24 I took back to dealer engine running rough and every time I put gas it was hesitant the transmission I am assuming check engine light was on code p0496 the gm dealer diagnosised and replaced canister purge solenoid.so 2/28/24 battery saver mode light came on andservice battery charging vehicle stalled out checked alternator failed replaced alternator. 6/25/24 took to another gm dealer and the diagnosised it check engine light was on and told them my car wasn't starting well after I filled my gas and rough engine. Told me to come back 7/03/24 to do evap canister check engine light was on they found evap leak from from evap canister charged me 508 dollars. So I took vehicle from dealer towards hone filled up gas car would not start problem was not fixed called dealer immediately manager said get here before they close I did and manager left but on service guy got the master mechanic to look at it he said it's purge valve the next day they were closed due to 4th of July so was told to take back on 7/5/24 to replace purge solenoid. The gas issue was fixed but now the transmission is worse when I accelerate it stutters bad I been telling both dealers was told they can't look at vehicle unless check engine light was on so 3 faulty purge valves 2 alternators replaced and car stutters worse shift to park light.
Additional Notes:
So since 8/02/23 when the vehicle had 54,000 miles it began to give electrical problems. I bought the car 01/16/23 it had only 26,000 miles. The service battery charging system light and battery saver mode went on and also the reduced steering light which began to shut the car down I immediately pulled over. Took it to gm dealer they tested battery was dead then charged it checked alternator it failed so they replaced alternator. 7 days later 8/10/23 the car is still running rough idle. Had savi code p0496 evap flow during non purge replaced purge solenoid. The car still the engine slightly was not 100 percent fixed I told them every time it wasn't good. 02/12/24 I took back to dealer engine running rough and every time I put gas it was hesitant the transmission I am assuming check engine light was on code p0496 the gm dealer diagnosised and replaced canister purge solenoid.so 2/28/24 battery saver mode light came on andservice battery charging vehicle stalled out checked alternator failed replaced alternator. 6/25/24 took to another gm dealer and the diagnosised it check engine light was on and told them my car wasn't starting well after I filled my gas and rough engine. Told me to come back 7/03/24 to do evap canister check engine light was on they found evap leak from from evap canister charged me 508 dollars. So I took vehicle from dealer towards hone filled up gas car would not start problem was not fixed called dealer immediately manager said get here before they close I did and manager left but on service guy got the master mechanic to look at it he said it's purge valve the next day they were closed due to 4th of July so was told to take back on 7/5/24 to replace purge solenoid. The gas issue was fixed but now the transmission is worse when I accelerate it stutters bad I been telling both dealers was told they can't look at vehicle unless check engine light was on so 3 faulty purge valves 2 alternators replaced and car stutters worse shift to park light.
Mfg Campaign: 11606943
Recall Date: Aug 7, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury