Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
538 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN:SHIFT LINKAGE/CABLE/ROD
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated that after his wife had parked the vehicle, the vehicle failed to turn off as intended. The contact also stated that the vehicle had failed to start while at a gas station. Additionally, the contact stated that upon shifting from reverse(R) to park(P), the vehicle failed to respond and continued reversing. The contact 's wife depressed the brake pedal, and the vehicle stopped. The vehicle was taken to Main Street Service Station, where the contact was informed that the failure could be related to the transmission shifter cable; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The dealer was contacted and informed the contact that the VIN was not included in a related recall, and he had to pay for the repair. The vehicle was not diagnosed or repaired. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated that after his wife had parked the vehicle, the vehicle failed to turn off as intended. The contact also stated that the vehicle had failed to start while at a gas station. Additionally, the contact stated that upon shifting from reverse(R) to park(P), the vehicle failed to respond and continued reversing. The contact 's wife depressed the brake pedal, and the vehicle stopped. The vehicle was taken to Main Street Service Station, where the contact was informed that the failure could be related to the transmission shifter cable; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The dealer was contacted and informed the contact that the VIN was not included in a related recall, and he had to pay for the repair. The vehicle was not diagnosed or repaired. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated that after his wife had parked the vehicle, the vehicle failed to turn off as intended. The contact also stated that the vehicle had failed to start while at a gas station. Additionally, the contact stated that upon shifting from reverse(R) to park(P), the vehicle failed to respond and continued reversing. The contact 's wife depressed the brake pedal, and the vehicle stopped. The vehicle was taken to Main Street Service Station, where the contact was informed that the failure could be related to the transmission shifter cable; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The dealer was contacted and informed the contact that the VIN was not included in a related recall, and he had to pay for the repair. The vehicle was not diagnosed or repaired. The failure mileage was approximately 66,000.
Mfg Campaign: 11650774
Recall Date: Mar 26, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
For the past 3 years my 2018 Traverse will randomly say shift to park and won't let me turn my vehicle off even though I am in park. In the last week it has gotten worse happening almost every time I drive it and not recognizing that I am in park for anywhere from 2-10 minutes.
Corrective Action:
For the past 3 years my 2018 Traverse will randomly say shift to park and won't let me turn my vehicle off even though I am in park. In the last week it has gotten worse happening almost every time I drive it and not recognizing that I am in park for anywhere from 2-10 minutes.
Additional Notes:
For the past 3 years my 2018 Traverse will randomly say shift to park and won't let me turn my vehicle off even though I am in park. In the last week it has gotten worse happening almost every time I drive it and not recognizing that I am in park for anywhere from 2-10 minutes.
Mfg Campaign: 11650947
Recall Date: Mar 26, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
For the past 3 years my 2018 Traverse will randomly say shift to park and won't let me turn my vehicle off even though I am in park. In the last week it has gotten worse happening almost every time I drive it and not recognizing that I am in park for anywhere from 2-10 minutes.
Corrective Action:
For the past 3 years my 2018 Traverse will randomly say shift to park and won't let me turn my vehicle off even though I am in park. In the last week it has gotten worse happening almost every time I drive it and not recognizing that I am in park for anywhere from 2-10 minutes.
Additional Notes:
For the past 3 years my 2018 Traverse will randomly say shift to park and won't let me turn my vehicle off even though I am in park. In the last week it has gotten worse happening almost every time I drive it and not recognizing that I am in park for anywhere from 2-10 minutes.
Mfg Campaign: 11650947
Recall Date: Mar 26, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Truck stuck in shift to park
Corrective Action:
Truck stuck in shift to park
Additional Notes:
Truck stuck in shift to park
Mfg Campaign: 11643859
Recall Date: Feb 20, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Truck stuck in shift to park
Corrective Action:
Truck stuck in shift to park
Additional Notes:
Truck stuck in shift to park
Mfg Campaign: 11643859
Recall Date: Feb 20, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Truck stuck in shift to park
Corrective Action:
Truck stuck in shift to park
Additional Notes:
Truck stuck in shift to park
Mfg Campaign: 11643859
Recall Date: Feb 20, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I recently had my alternator fixed and the torque converter last year. I was having issues with the battery staying charged, car would jerk, radio, heat and air would shut off and come back on, car would go in reverse although I'm trying to go forward, shift to park warning message when car was in park and there are shortages out something that will connect and disconnect the Bluetooth when I'm on calls via Bluetooth. I picked my car up from Love Chevrolet 1/28/2025. Everything seemed fine but the car still jerked when I would take off at lights, make turns or go up hills. The shift to park message is still happening. When I park the car and turn it off the car makes a sound and the warning pops up. The car lights will not go off when this happens. I have to turn the car off and on or take it out of park a few times for it to stop. I'm afraid to leave the car with that warning on because the doors won't lock and I'm afraid it will roll. Love Chevrolet said they didn't see the error message for it while they were driving but it constantly happens to me. Even when I turn the car on to warm it up it gives me that error message.
Corrective Action:
I recently had my alternator fixed and the torque converter last year. I was having issues with the battery staying charged, car would jerk, radio, heat and air would shut off and come back on, car would go in reverse although I'm trying to go forward, shift to park warning message when car was in park and there are shortages out something that will connect and disconnect the Bluetooth when I'm on calls via Bluetooth. I picked my car up from Love Chevrolet 1/28/2025. Everything seemed fine but the car still jerked when I would take off at lights, make turns or go up hills. The shift to park message is still happening. When I park the car and turn it off the car makes a sound and the warning pops up. The car lights will not go off when this happens. I have to turn the car off and on or take it out of park a few times for it to stop. I'm afraid to leave the car with that warning on because the doors won't lock and I'm afraid it will roll. Love Chevrolet said they didn't see the error message for it while they were driving but it constantly happens to me. Even when I turn the car on to warm it up it gives me that error message.
Additional Notes:
I recently had my alternator fixed and the torque converter last year. I was having issues with the battery staying charged, car would jerk, radio, heat and air would shut off and come back on, car would go in reverse although I'm trying to go forward, shift to park warning message when car was in park and there are shortages out something that will connect and disconnect the Bluetooth when I'm on calls via Bluetooth. I picked my car up from Love Chevrolet 1/28/2025. Everything seemed fine but the car still jerked when I would take off at lights, make turns or go up hills. The shift to park message is still happening. When I park the car and turn it off the car makes a sound and the warning pops up. The car lights will not go off when this happens. I have to turn the car off and on or take it out of park a few times for it to stop. I'm afraid to leave the car with that warning on because the doors won't lock and I'm afraid it will roll. Love Chevrolet said they didn't see the error message for it while they were driving but it constantly happens to me. Even when I turn the car on to warm it up it gives me that error message.
Mfg Campaign: 11639872
Recall Date: Jan 31, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I recently had my alternator fixed and the torque converter last year. I was having issues with the battery staying charged, car would jerk, radio, heat and air would shut off and come back on, car would go in reverse although I'm trying to go forward, shift to park warning message when car was in park and there are shortages out something that will connect and disconnect the Bluetooth when I'm on calls via Bluetooth. I picked my car up from Love Chevrolet 1/28/2025. Everything seemed fine but the car still jerked when I would take off at lights, make turns or go up hills. The shift to park message is still happening. When I park the car and turn it off the car makes a sound and the warning pops up. The car lights will not go off when this happens. I have to turn the car off and on or take it out of park a few times for it to stop. I'm afraid to leave the car with that warning on because the doors won't lock and I'm afraid it will roll. Love Chevrolet said they didn't see the error message for it while they were driving but it constantly happens to me. Even when I turn the car on to warm it up it gives me that error message.
Corrective Action:
I recently had my alternator fixed and the torque converter last year. I was having issues with the battery staying charged, car would jerk, radio, heat and air would shut off and come back on, car would go in reverse although I'm trying to go forward, shift to park warning message when car was in park and there are shortages out something that will connect and disconnect the Bluetooth when I'm on calls via Bluetooth. I picked my car up from Love Chevrolet 1/28/2025. Everything seemed fine but the car still jerked when I would take off at lights, make turns or go up hills. The shift to park message is still happening. When I park the car and turn it off the car makes a sound and the warning pops up. The car lights will not go off when this happens. I have to turn the car off and on or take it out of park a few times for it to stop. I'm afraid to leave the car with that warning on because the doors won't lock and I'm afraid it will roll. Love Chevrolet said they didn't see the error message for it while they were driving but it constantly happens to me. Even when I turn the car on to warm it up it gives me that error message.
Additional Notes:
I recently had my alternator fixed and the torque converter last year. I was having issues with the battery staying charged, car would jerk, radio, heat and air would shut off and come back on, car would go in reverse although I'm trying to go forward, shift to park warning message when car was in park and there are shortages out something that will connect and disconnect the Bluetooth when I'm on calls via Bluetooth. I picked my car up from Love Chevrolet 1/28/2025. Everything seemed fine but the car still jerked when I would take off at lights, make turns or go up hills. The shift to park message is still happening. When I park the car and turn it off the car makes a sound and the warning pops up. The car lights will not go off when this happens. I have to turn the car off and on or take it out of park a few times for it to stop. I'm afraid to leave the car with that warning on because the doors won't lock and I'm afraid it will roll. Love Chevrolet said they didn't see the error message for it while they were driving but it constantly happens to me. Even when I turn the car on to warm it up it gives me that error message.
Mfg Campaign: 11639872
Recall Date: Jan 31, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I recently had my alternator fixed and the torque converter last year. I was having issues with the battery staying charged, car would jerk, radio, heat and air would shut off and come back on, car would go in reverse although I'm trying to go forward, shift to park warning message when car was in park and there are shortages out something that will connect and disconnect the Bluetooth when I'm on calls via Bluetooth. I picked my car up from Love Chevrolet 1/28/2025. Everything seemed fine but the car still jerked when I would take off at lights, make turns or go up hills. The shift to park message is still happening. When I park the car and turn it off the car makes a sound and the warning pops up. The car lights will not go off when this happens. I have to turn the car off and on or take it out of park a few times for it to stop. I'm afraid to leave the car with that warning on because the doors won't lock and I'm afraid it will roll. Love Chevrolet said they didn't see the error message for it while they were driving but it constantly happens to me. Even when I turn the car on to warm it up it gives me that error message.
Corrective Action:
I recently had my alternator fixed and the torque converter last year. I was having issues with the battery staying charged, car would jerk, radio, heat and air would shut off and come back on, car would go in reverse although I'm trying to go forward, shift to park warning message when car was in park and there are shortages out something that will connect and disconnect the Bluetooth when I'm on calls via Bluetooth. I picked my car up from Love Chevrolet 1/28/2025. Everything seemed fine but the car still jerked when I would take off at lights, make turns or go up hills. The shift to park message is still happening. When I park the car and turn it off the car makes a sound and the warning pops up. The car lights will not go off when this happens. I have to turn the car off and on or take it out of park a few times for it to stop. I'm afraid to leave the car with that warning on because the doors won't lock and I'm afraid it will roll. Love Chevrolet said they didn't see the error message for it while they were driving but it constantly happens to me. Even when I turn the car on to warm it up it gives me that error message.
Additional Notes:
I recently had my alternator fixed and the torque converter last year. I was having issues with the battery staying charged, car would jerk, radio, heat and air would shut off and come back on, car would go in reverse although I'm trying to go forward, shift to park warning message when car was in park and there are shortages out something that will connect and disconnect the Bluetooth when I'm on calls via Bluetooth. I picked my car up from Love Chevrolet 1/28/2025. Everything seemed fine but the car still jerked when I would take off at lights, make turns or go up hills. The shift to park message is still happening. When I park the car and turn it off the car makes a sound and the warning pops up. The car lights will not go off when this happens. I have to turn the car off and on or take it out of park a few times for it to stop. I'm afraid to leave the car with that warning on because the doors won't lock and I'm afraid it will roll. Love Chevrolet said they didn't see the error message for it while they were driving but it constantly happens to me. Even when I turn the car on to warm it up it gives me that error message.
Mfg Campaign: 11639872
Recall Date: Jan 31, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift to Park issue. Car does not recognize the it is shifted into to Park. Shift to Park warning appears and warning bell. Seems to happen quite often and I have noticed that other years have been recalled for this same issue. Makes it quite difficult to Park and Lock the car. Electrical system stays on.
Corrective Action:
Shift to Park issue. Car does not recognize the it is shifted into to Park. Shift to Park warning appears and warning bell. Seems to happen quite often and I have noticed that other years have been recalled for this same issue. Makes it quite difficult to Park and Lock the car. Electrical system stays on.
Additional Notes:
Shift to Park issue. Car does not recognize the it is shifted into to Park. Shift to Park warning appears and warning bell. Seems to happen quite often and I have noticed that other years have been recalled for this same issue. Makes it quite difficult to Park and Lock the car. Electrical system stays on.
Mfg Campaign: 11637618
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact was unable to turn off the vehicle and left the vehicle running until the battery died. The vehicle needed to be jumpstarted the next day. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Technical Service Bulletin: PIT5616 (Vehicle Displays Shift to Park Message On DIC When In Park); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 111,000.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact was unable to turn off the vehicle and left the vehicle running until the battery died. The vehicle needed to be jumpstarted the next day. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Technical Service Bulletin: PIT5616 (Vehicle Displays Shift to Park Message On DIC When In Park); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 111,000.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact was unable to turn off the vehicle and left the vehicle running until the battery died. The vehicle needed to be jumpstarted the next day. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Technical Service Bulletin: PIT5616 (Vehicle Displays Shift to Park Message On DIC When In Park); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 111,000.
Mfg Campaign: 11637780
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I own a 2018 Chevy Traverse and have been experiencing an issue with the stabilizer trak. When my vehicle goes in idle, occasionally I am getting an alert to check the stabilizer trak. I have reached out to several mechanics and they have all stated that this is a common problem with the 2018 and 2019 chevy traverse. This is a safety issue with this vehicle and I’m wondering how there is no recall for it with it being a common issue found. This issue caused issues with controlling our vehicles, will Chevrolet take action.
Corrective Action:
I own a 2018 Chevy Traverse and have been experiencing an issue with the stabilizer trak. When my vehicle goes in idle, occasionally I am getting an alert to check the stabilizer trak. I have reached out to several mechanics and they have all stated that this is a common problem with the 2018 and 2019 chevy traverse. This is a safety issue with this vehicle and I’m wondering how there is no recall for it with it being a common issue found. This issue caused issues with controlling our vehicles, will Chevrolet take action.
Additional Notes:
I own a 2018 Chevy Traverse and have been experiencing an issue with the stabilizer trak. When my vehicle goes in idle, occasionally I am getting an alert to check the stabilizer trak. I have reached out to several mechanics and they have all stated that this is a common problem with the 2018 and 2019 chevy traverse. This is a safety issue with this vehicle and I’m wondering how there is no recall for it with it being a common issue found. This issue caused issues with controlling our vehicles, will Chevrolet take action.
Mfg Campaign: 11635041
Recall Date: Jan 9, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Car will not accelerate fast up hills
Corrective Action:
Car will not accelerate fast up hills
Additional Notes:
Car will not accelerate fast up hills
Mfg Campaign: 11634107
Recall Date: Jan 4, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Car will not accelerate fast up hills
Corrective Action:
Car will not accelerate fast up hills
Additional Notes:
Car will not accelerate fast up hills
Mfg Campaign: 11634107
Recall Date: Jan 4, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and jerked abnormally. There was no warning light illuminated. The vehicle was restarted. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,505.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and jerked abnormally. There was no warning light illuminated. The vehicle was restarted. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,505.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and jerked abnormally. There was no warning light illuminated. The vehicle was restarted. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,505.
Mfg Campaign: 11633691
Recall Date: Jan 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated while the vehicle was parked, the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the emissions purge valve needed to be replaced. The contact did research and was made aware of Technical Service Bulletin Number: N232395300 however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated while the vehicle was parked, the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the emissions purge valve needed to be replaced. The contact did research and was made aware of Technical Service Bulletin Number: N232395300 however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated while the vehicle was parked, the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the emissions purge valve needed to be replaced. The contact did research and was made aware of Technical Service Bulletin Number: N232395300 however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11632685
Recall Date: Dec 27, 2024
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated that the vehicle was emitting a vibrating and rattling noise while driving. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power. The contact stated while driving uphill and accelerating, the engine backfired. The check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that there was an EVAP leak. The vehicle received an undisclosed repair however, the failure persisted. The contact stated that the vehicle occasionally failed to immediately start-up. The vehicle was taken to the dealer but was not diagnosed because the check engine warning light was no longer illuminated. The contact stated that the failure persisted, and the check engine warning light illuminated, and the rattling noise became more prominent. The vehicle was returned to the dealer who diagnosed that a weld had fractured on the exhaust pipe. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated that the vehicle was emitting a vibrating and rattling noise while driving. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power. The contact stated while driving uphill and accelerating, the engine backfired. The check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that there was an EVAP leak. The vehicle received an undisclosed repair however, the failure persisted. The contact stated that the vehicle occasionally failed to immediately start-up. The vehicle was taken to the dealer but was not diagnosed because the check engine warning light was no longer illuminated. The contact stated that the failure persisted, and the check engine warning light illuminated, and the rattling noise became more prominent. The vehicle was returned to the dealer who diagnosed that a weld had fractured on the exhaust pipe. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated that the vehicle was emitting a vibrating and rattling noise while driving. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power. The contact stated while driving uphill and accelerating, the engine backfired. The check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that there was an EVAP leak. The vehicle received an undisclosed repair however, the failure persisted. The contact stated that the vehicle occasionally failed to immediately start-up. The vehicle was taken to the dealer but was not diagnosed because the check engine warning light was no longer illuminated. The contact stated that the failure persisted, and the check engine warning light illuminated, and the rattling noise became more prominent. The vehicle was returned to the dealer who diagnosed that a weld had fractured on the exhaust pipe. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.
Mfg Campaign: 11630946
Recall Date: Dec 16, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated that the vehicle was emitting a vibrating and rattling noise while driving. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power. The contact stated while driving uphill and accelerating, the engine backfired. The check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that there was an EVAP leak. The vehicle received an undisclosed repair however, the failure persisted. The contact stated that the vehicle occasionally failed to immediately start-up. The vehicle was taken to the dealer but was not diagnosed because the check engine warning light was no longer illuminated. The contact stated that the failure persisted, and the check engine warning light illuminated, and the rattling noise became more prominent. The vehicle was returned to the dealer who diagnosed that a weld had fractured on the exhaust pipe. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated that the vehicle was emitting a vibrating and rattling noise while driving. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power. The contact stated while driving uphill and accelerating, the engine backfired. The check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that there was an EVAP leak. The vehicle received an undisclosed repair however, the failure persisted. The contact stated that the vehicle occasionally failed to immediately start-up. The vehicle was taken to the dealer but was not diagnosed because the check engine warning light was no longer illuminated. The contact stated that the failure persisted, and the check engine warning light illuminated, and the rattling noise became more prominent. The vehicle was returned to the dealer who diagnosed that a weld had fractured on the exhaust pipe. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated that the vehicle was emitting a vibrating and rattling noise while driving. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power. The contact stated while driving uphill and accelerating, the engine backfired. The check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that there was an EVAP leak. The vehicle received an undisclosed repair however, the failure persisted. The contact stated that the vehicle occasionally failed to immediately start-up. The vehicle was taken to the dealer but was not diagnosed because the check engine warning light was no longer illuminated. The contact stated that the failure persisted, and the check engine warning light illuminated, and the rattling noise became more prominent. The vehicle was returned to the dealer who diagnosed that a weld had fractured on the exhaust pipe. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.
Mfg Campaign: 11630946
Recall Date: Dec 16, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased this vehicle in 2022 of October after about a year. I started noticing the car beginning to jerk back. Also, I noticed that the shift the handle when I would put it into park. It would not stay in park. It kept giving me a beeping noise. It kept slipping. At the time it wasn’t doing is it as much but lately I’ve noticed that it’s been happening more frequently so I took it into a mechanic to have it checked and they said it is a defect on the transmission. when I searched it up under NHTSA website I seen that there was multiple defects for this 2018 Chevy traverse.
Corrective Action:
I purchased this vehicle in 2022 of October after about a year. I started noticing the car beginning to jerk back. Also, I noticed that the shift the handle when I would put it into park. It would not stay in park. It kept giving me a beeping noise. It kept slipping. At the time it wasn’t doing is it as much but lately I’ve noticed that it’s been happening more frequently so I took it into a mechanic to have it checked and they said it is a defect on the transmission. when I searched it up under NHTSA website I seen that there was multiple defects for this 2018 Chevy traverse.
Additional Notes:
I purchased this vehicle in 2022 of October after about a year. I started noticing the car beginning to jerk back. Also, I noticed that the shift the handle when I would put it into park. It would not stay in park. It kept giving me a beeping noise. It kept slipping. At the time it wasn’t doing is it as much but lately I’ve noticed that it’s been happening more frequently so I took it into a mechanic to have it checked and they said it is a defect on the transmission. when I searched it up under NHTSA website I seen that there was multiple defects for this 2018 Chevy traverse.
Mfg Campaign: 11630425
Recall Date: Dec 12, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
Potential Consequences:
The contact owns a 2018 Chevrolet Traverse. The contact stated that while the vehicle was parked and shifted to park(P), the shift to park sensor failed to function as intended. The contact stated that the vehicle was parked; however, the shift to park(P) warning light was illuminated. The vehicle was taken to the dealer where it was determined that the shift to park sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 116,479.
Corrective Action:
The contact owns a 2018 Chevrolet Traverse. The contact stated that while the vehicle was parked and shifted to park(P), the shift to park sensor failed to function as intended. The contact stated that the vehicle was parked; however, the shift to park(P) warning light was illuminated. The vehicle was taken to the dealer where it was determined that the shift to park sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 116,479.
Additional Notes:
The contact owns a 2018 Chevrolet Traverse. The contact stated that while the vehicle was parked and shifted to park(P), the shift to park sensor failed to function as intended. The contact stated that the vehicle was parked; however, the shift to park(P) warning light was illuminated. The vehicle was taken to the dealer where it was determined that the shift to park sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 116,479.
Mfg Campaign: 11630051
Recall Date: Dec 11, 2024
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