Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18365
Recall Date: Nov 1, 2018
Consumer Complaints
451 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Upon shifting vehicle into park and shutting off vehicle, "SHIFT TO PARK" is displayed on the vehicle information center. Recent purchase of vehicle, owned by me less then 2 weeks and this has occurred multiple times already.
Corrective Action:
Upon shifting vehicle into park and shutting off vehicle, "SHIFT TO PARK" is displayed on the vehicle information center. Recent purchase of vehicle, owned by me less then 2 weeks and this has occurred multiple times already.
Additional Notes:
Upon shifting vehicle into park and shutting off vehicle, "SHIFT TO PARK" is displayed on the vehicle information center. Recent purchase of vehicle, owned by me less then 2 weeks and this has occurred multiple times already.
Mfg Campaign: 11456938
Recall Date: Mar 16, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
First Issue: 09/28/2019- Robert Chevrolet/Hicksville- Car got shut off on middle of old country road- Car needs to be towed to Nearest Chevy dealer and Generator and battery was replaced-Generator caused battery to fail- There was no rental car given since I was told that service center didn’t belong to me- If I had brought to dealership in Douglaston then I would be able to get a loaner car. Same issue Second time: 2/10/2022 Car got shut off in middle of Northern Blvd. right near service center- My whole car dashboard and signal went blank while taking exist and I was not able to use signals indicator at all- My car got completely shut off in few minutes after shutting off dashboard. I almost got into an accident due to car slowed down and shut off completely in busiest main street. Car drivers behind me started cursing and honking and screaming because I even couldn’t start emergency flashing light. I was able to borrow orange cone from local service guy and put it behind my car since I couldn’t use emergency indicator. I was told $1350 including tax is out of pocket cost (Alternator/Battery)- I was within 3 year leasing period but due to its out of warranty for mileage limit for about over 4000 mileage. GM was involved and took percentage of and I still ended up paying $816. I am asking why within three year my battery and generator will go bad?
Corrective Action:
First Issue: 09/28/2019- Robert Chevrolet/Hicksville- Car got shut off on middle of old country road- Car needs to be towed to Nearest Chevy dealer and Generator and battery was replaced-Generator caused battery to fail- There was no rental car given since I was told that service center didn’t belong to me- If I had brought to dealership in Douglaston then I would be able to get a loaner car. Same issue Second time: 2/10/2022 Car got shut off in middle of Northern Blvd. right near service center- My whole car dashboard and signal went blank while taking exist and I was not able to use signals indicator at all- My car got completely shut off in few minutes after shutting off dashboard. I almost got into an accident due to car slowed down and shut off completely in busiest main street. Car drivers behind me started cursing and honking and screaming because I even couldn’t start emergency flashing light. I was able to borrow orange cone from local service guy and put it behind my car since I couldn’t use emergency indicator. I was told $1350 including tax is out of pocket cost (Alternator/Battery)- I was within 3 year leasing period but due to its out of warranty for mileage limit for about over 4000 mileage. GM was involved and took percentage of and I still ended up paying $816. I am asking why within three year my battery and generator will go bad?
Additional Notes:
First Issue: 09/28/2019- Robert Chevrolet/Hicksville- Car got shut off on middle of old country road- Car needs to be towed to Nearest Chevy dealer and Generator and battery was replaced-Generator caused battery to fail- There was no rental car given since I was told that service center didn’t belong to me- If I had brought to dealership in Douglaston then I would be able to get a loaner car. Same issue Second time: 2/10/2022 Car got shut off in middle of Northern Blvd. right near service center- My whole car dashboard and signal went blank while taking exist and I was not able to use signals indicator at all- My car got completely shut off in few minutes after shutting off dashboard. I almost got into an accident due to car slowed down and shut off completely in busiest main street. Car drivers behind me started cursing and honking and screaming because I even couldn’t start emergency flashing light. I was able to borrow orange cone from local service guy and put it behind my car since I couldn’t use emergency indicator. I was told $1350 including tax is out of pocket cost (Alternator/Battery)- I was within 3 year leasing period but due to its out of warranty for mileage limit for about over 4000 mileage. GM was involved and took percentage of and I still ended up paying $816. I am asking why within three year my battery and generator will go bad?
Mfg Campaign: 11455701
Recall Date: Mar 8, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle is not registering whenever it is put into park. The dashboard keeps signaling that it needs to be shifted into park when it already is and refuses to turn the vehicle off because it’s not registering that it did is in park. Upon researching the issue, I found that this is a common problem due to defective parts and once fixed by the dealership people have reported having the same problem within the next few thousand miles. This same issue is happening with different models of gm vehicles as well and I believe due to the widespread and common occurrence of this specific related issue that there needs to be a recall to have the problem resolved. I am unable to even drive my vehicle due to this. I can not turn my vehicle completely off which drains the battery.
Corrective Action:
My vehicle is not registering whenever it is put into park. The dashboard keeps signaling that it needs to be shifted into park when it already is and refuses to turn the vehicle off because it’s not registering that it did is in park. Upon researching the issue, I found that this is a common problem due to defective parts and once fixed by the dealership people have reported having the same problem within the next few thousand miles. This same issue is happening with different models of gm vehicles as well and I believe due to the widespread and common occurrence of this specific related issue that there needs to be a recall to have the problem resolved. I am unable to even drive my vehicle due to this. I can not turn my vehicle completely off which drains the battery.
Additional Notes:
My vehicle is not registering whenever it is put into park. The dashboard keeps signaling that it needs to be shifted into park when it already is and refuses to turn the vehicle off because it’s not registering that it did is in park. Upon researching the issue, I found that this is a common problem due to defective parts and once fixed by the dealership people have reported having the same problem within the next few thousand miles. This same issue is happening with different models of gm vehicles as well and I believe due to the widespread and common occurrence of this specific related issue that there needs to be a recall to have the problem resolved. I am unable to even drive my vehicle due to this. I can not turn my vehicle completely off which drains the battery.
Mfg Campaign: 11454567
Recall Date: Feb 28, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Chevy Traverse LT has only 15,500 miles. A few weeks after my 3 year warranty expired I started getting an "Action Required Shift to Park" message and the car would not recognize it was in park. After numerous attempts it would eventually recognize and turn off properly. Not only is this frustrating but also dangerous. I called the dealer I purchased from and his only offer was to put it on the diagnostic machine told me that that would be deducted from the total. When I asked what the ballpark figure would be, he said he did not know which tells me that they could just charge me whatever they wanted. He said he knew about this problem and the bulletin that was issued and had fixed many. I'm assuming he should know a ballpark figure but the way he was doing it I wouldn't know until it was all said and done shameful way to do business for a known problem. I called Chevrolet Customer Service and was told it was covered under the power train warranty. Then I found a Chevy dealer in Smithville who acknowledged this is an ongoing problem, not covered by warranty and quoted me $500 to repair by replacing the sensor and harness. He got my business by being honest. I have been a loyal Chevy customer for 50+ years and now rethinking what make car I will get in the future. I am perplexed why Chevy doesn't issue a recall for this issue since a car needs to be in park and turned off.
Corrective Action:
My Chevy Traverse LT has only 15,500 miles. A few weeks after my 3 year warranty expired I started getting an "Action Required Shift to Park" message and the car would not recognize it was in park. After numerous attempts it would eventually recognize and turn off properly. Not only is this frustrating but also dangerous. I called the dealer I purchased from and his only offer was to put it on the diagnostic machine told me that that would be deducted from the total. When I asked what the ballpark figure would be, he said he did not know which tells me that they could just charge me whatever they wanted. He said he knew about this problem and the bulletin that was issued and had fixed many. I'm assuming he should know a ballpark figure but the way he was doing it I wouldn't know until it was all said and done shameful way to do business for a known problem. I called Chevrolet Customer Service and was told it was covered under the power train warranty. Then I found a Chevy dealer in Smithville who acknowledged this is an ongoing problem, not covered by warranty and quoted me $500 to repair by replacing the sensor and harness. He got my business by being honest. I have been a loyal Chevy customer for 50+ years and now rethinking what make car I will get in the future. I am perplexed why Chevy doesn't issue a recall for this issue since a car needs to be in park and turned off.
Additional Notes:
My Chevy Traverse LT has only 15,500 miles. A few weeks after my 3 year warranty expired I started getting an "Action Required Shift to Park" message and the car would not recognize it was in park. After numerous attempts it would eventually recognize and turn off properly. Not only is this frustrating but also dangerous. I called the dealer I purchased from and his only offer was to put it on the diagnostic machine told me that that would be deducted from the total. When I asked what the ballpark figure would be, he said he did not know which tells me that they could just charge me whatever they wanted. He said he knew about this problem and the bulletin that was issued and had fixed many. I'm assuming he should know a ballpark figure but the way he was doing it I wouldn't know until it was all said and done shameful way to do business for a known problem. I called Chevrolet Customer Service and was told it was covered under the power train warranty. Then I found a Chevy dealer in Smithville who acknowledged this is an ongoing problem, not covered by warranty and quoted me $500 to repair by replacing the sensor and harness. He got my business by being honest. I have been a loyal Chevy customer for 50+ years and now rethinking what make car I will get in the future. I am perplexed why Chevy doesn't issue a recall for this issue since a car needs to be in park and turned off.
Mfg Campaign: 11453903
Recall Date: Feb 24, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission is shifted into park mechanism does not work. Can’t turn off the engine.
Corrective Action:
The transmission is shifted into park mechanism does not work. Can’t turn off the engine.
Additional Notes:
The transmission is shifted into park mechanism does not work. Can’t turn off the engine.
Mfg Campaign: 11453723
Recall Date: Feb 23, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Chevrolet Traverse. The contact stated that the vehicle failed to turn off after the vehicle was shifted to PARK. There was no warning light illuminated. The dealer was contacted and an appointment was scheduled however, the vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was 43,000.
Corrective Action:
The contact owns a 2019 Chevrolet Traverse. The contact stated that the vehicle failed to turn off after the vehicle was shifted to PARK. There was no warning light illuminated. The dealer was contacted and an appointment was scheduled however, the vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was 43,000.
Additional Notes:
The contact owns a 2019 Chevrolet Traverse. The contact stated that the vehicle failed to turn off after the vehicle was shifted to PARK. There was no warning light illuminated. The dealer was contacted and an appointment was scheduled however, the vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was 43,000.
Mfg Campaign: 11452739
Recall Date: Feb 18, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Chevrolet Traverse. The contact stated that the vehicle failed to turn off after the vehicle was shifted to PARK. There was no warning light illuminated. The dealer was contacted and an appointment was scheduled however, the vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was 43,000.
Corrective Action:
The contact owns a 2019 Chevrolet Traverse. The contact stated that the vehicle failed to turn off after the vehicle was shifted to PARK. There was no warning light illuminated. The dealer was contacted and an appointment was scheduled however, the vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was 43,000.
Additional Notes:
The contact owns a 2019 Chevrolet Traverse. The contact stated that the vehicle failed to turn off after the vehicle was shifted to PARK. There was no warning light illuminated. The dealer was contacted and an appointment was scheduled however, the vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was 43,000.
Mfg Campaign: 11452739
Recall Date: Feb 18, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission is shifted into park mechanism does not work and is available for inspection. The Shift Into Park notice in the Driver Information Center lights and chimes as long as the system does not believe the transmission is not in park. This will cause the battery to go dead, or in some instances you can't turn off the engine nor leave the vehicle until this error is cleared. It has been confirmed by a dealer (Henna) whose service contact said they had the same problem on their 2019 Traverse plus many, many comments about this problem for this and other GM models which have been posted on the Internet. The vehicle nor the component have been inspected by others, but another dealer will be attempting to fix the problem under one of serveral TSBs created by GM. No other warnings nor symptoms happened before this started.
Corrective Action:
The transmission is shifted into park mechanism does not work and is available for inspection. The Shift Into Park notice in the Driver Information Center lights and chimes as long as the system does not believe the transmission is not in park. This will cause the battery to go dead, or in some instances you can't turn off the engine nor leave the vehicle until this error is cleared. It has been confirmed by a dealer (Henna) whose service contact said they had the same problem on their 2019 Traverse plus many, many comments about this problem for this and other GM models which have been posted on the Internet. The vehicle nor the component have been inspected by others, but another dealer will be attempting to fix the problem under one of serveral TSBs created by GM. No other warnings nor symptoms happened before this started.
Additional Notes:
The transmission is shifted into park mechanism does not work and is available for inspection. The Shift Into Park notice in the Driver Information Center lights and chimes as long as the system does not believe the transmission is not in park. This will cause the battery to go dead, or in some instances you can't turn off the engine nor leave the vehicle until this error is cleared. It has been confirmed by a dealer (Henna) whose service contact said they had the same problem on their 2019 Traverse plus many, many comments about this problem for this and other GM models which have been posted on the Internet. The vehicle nor the component have been inspected by others, but another dealer will be attempting to fix the problem under one of serveral TSBs created by GM. No other warnings nor symptoms happened before this started.
Mfg Campaign: 11452477
Recall Date: Feb 17, 2022
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
The tire pressure monitoring system shows incorrect information. It is of by 3 - 5 psi when compared to a tire pressure gauge the is tested & calibrated accurate to ±2% at our JACO NIST and ANSI certified calibration lab. Not knowing the correct tire air pressure risks a blowout while traveling. The component will be inspected within 5 days at a Chevrolet dealership service center. The failure causes alerts on the Driver Information Center to the incorrect tire pressure. The error first appeared around June 2020 while checking the tire pressure with my gauge.
Corrective Action:
The tire pressure monitoring system shows incorrect information. It is of by 3 - 5 psi when compared to a tire pressure gauge the is tested & calibrated accurate to ±2% at our JACO NIST and ANSI certified calibration lab. Not knowing the correct tire air pressure risks a blowout while traveling. The component will be inspected within 5 days at a Chevrolet dealership service center. The failure causes alerts on the Driver Information Center to the incorrect tire pressure. The error first appeared around June 2020 while checking the tire pressure with my gauge.
Additional Notes:
The tire pressure monitoring system shows incorrect information. It is of by 3 - 5 psi when compared to a tire pressure gauge the is tested & calibrated accurate to ±2% at our JACO NIST and ANSI certified calibration lab. Not knowing the correct tire air pressure risks a blowout while traveling. The component will be inspected within 5 days at a Chevrolet dealership service center. The failure causes alerts on the Driver Information Center to the incorrect tire pressure. The error first appeared around June 2020 while checking the tire pressure with my gauge.
Mfg Campaign: 11452485
Recall Date: Feb 17, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unknown what component is failing. When honking the horn, the radio station changes. It is available upon inspection. When the station changes to another station, at times the new station is a lot louder than the original station. This is distracting and causes the driver to look at the Entertainment Center and away from the road. This puts everyone in the vehicle at risk for an accident. Other drivers or pedestrians are risk for the same reason. The vehicle has been inspected several times by the dealership that sold us the vehicle who said they could not reproduce the error. No warnings appeared before nor as the error happens. This appeared within the first year of ownership.
Corrective Action:
Unknown what component is failing. When honking the horn, the radio station changes. It is available upon inspection. When the station changes to another station, at times the new station is a lot louder than the original station. This is distracting and causes the driver to look at the Entertainment Center and away from the road. This puts everyone in the vehicle at risk for an accident. Other drivers or pedestrians are risk for the same reason. The vehicle has been inspected several times by the dealership that sold us the vehicle who said they could not reproduce the error. No warnings appeared before nor as the error happens. This appeared within the first year of ownership.
Additional Notes:
Unknown what component is failing. When honking the horn, the radio station changes. It is available upon inspection. When the station changes to another station, at times the new station is a lot louder than the original station. This is distracting and causes the driver to look at the Entertainment Center and away from the road. This puts everyone in the vehicle at risk for an accident. Other drivers or pedestrians are risk for the same reason. The vehicle has been inspected several times by the dealership that sold us the vehicle who said they could not reproduce the error. No warnings appeared before nor as the error happens. This appeared within the first year of ownership.
Mfg Campaign: 11452493
Recall Date: Feb 17, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
Computer keeps saying shift into park after the car is in park and I’m trying to shut the car off. I then have to jiggle the throttle into park in order for it to recognize it’s already in park.
Corrective Action:
Computer keeps saying shift into park after the car is in park and I’m trying to shut the car off. I then have to jiggle the throttle into park in order for it to recognize it’s already in park.
Additional Notes:
Computer keeps saying shift into park after the car is in park and I’m trying to shut the car off. I then have to jiggle the throttle into park in order for it to recognize it’s already in park.
Mfg Campaign: 11452557
Recall Date: Feb 17, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On several occasions when trying to park my vehicle I would get a “Shift to Park” error message on my dash. Despite turning the car back on and off, the error message did not go away. I had to do this several times before it’d go away.
Corrective Action:
On several occasions when trying to park my vehicle I would get a “Shift to Park” error message on my dash. Despite turning the car back on and off, the error message did not go away. I had to do this several times before it’d go away.
Additional Notes:
On several occasions when trying to park my vehicle I would get a “Shift to Park” error message on my dash. Despite turning the car back on and off, the error message did not go away. I had to do this several times before it’d go away.
Mfg Campaign: 11452611
Recall Date: Feb 17, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake system failed. car crash forward. personal and passenger safety at risk.. The problem is not confirmed by a dealer or independent representatives or others yet, only reported to insurance . no police record. , UNKNOWN. I was making a very slow right turn with foot on brakes for a distance of no more than 5 meters to make room behind me and other cars, in preparation to reverse park or rear /back parking. when suddenly the car accelerate , going forward .. the car hits a barrier which put the car to stop. I was on the brake pedal the whole time. With the car at stopped at the barrier and foot still on brake pedal, I am able to shift to reverse gear and parked the car. The impact is very strong that it damaged the front end mostly right side and transmission problem, transmission oil leak and alignment of tires. Thank you very much
Corrective Action:
Brake system failed. car crash forward. personal and passenger safety at risk.. The problem is not confirmed by a dealer or independent representatives or others yet, only reported to insurance . no police record. , UNKNOWN. I was making a very slow right turn with foot on brakes for a distance of no more than 5 meters to make room behind me and other cars, in preparation to reverse park or rear /back parking. when suddenly the car accelerate , going forward .. the car hits a barrier which put the car to stop. I was on the brake pedal the whole time. With the car at stopped at the barrier and foot still on brake pedal, I am able to shift to reverse gear and parked the car. The impact is very strong that it damaged the front end mostly right side and transmission problem, transmission oil leak and alignment of tires. Thank you very much
Additional Notes:
Brake system failed. car crash forward. personal and passenger safety at risk.. The problem is not confirmed by a dealer or independent representatives or others yet, only reported to insurance . no police record. , UNKNOWN. I was making a very slow right turn with foot on brakes for a distance of no more than 5 meters to make room behind me and other cars, in preparation to reverse park or rear /back parking. when suddenly the car accelerate , going forward .. the car hits a barrier which put the car to stop. I was on the brake pedal the whole time. With the car at stopped at the barrier and foot still on brake pedal, I am able to shift to reverse gear and parked the car. The impact is very strong that it damaged the front end mostly right side and transmission problem, transmission oil leak and alignment of tires. Thank you very much
Mfg Campaign: 11451602
Recall Date: Feb 11, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
“Shift to park” message when car is put in Park and car cannot be turned off. Reshifting fid not fix the problem. Drove it around a bit then was able to turn it off. Apparently this is a known defect. Dealer who fixed mine says he gets a few every week. Should be a recall since this is definitely a hazard. My car was 6 weeks out of warranty with 30844 miles on it do I had to pay nearly $500 for the repair. And after reading reports, it may recur.
Corrective Action:
“Shift to park” message when car is put in Park and car cannot be turned off. Reshifting fid not fix the problem. Drove it around a bit then was able to turn it off. Apparently this is a known defect. Dealer who fixed mine says he gets a few every week. Should be a recall since this is definitely a hazard. My car was 6 weeks out of warranty with 30844 miles on it do I had to pay nearly $500 for the repair. And after reading reports, it may recur.
Additional Notes:
“Shift to park” message when car is put in Park and car cannot be turned off. Reshifting fid not fix the problem. Drove it around a bit then was able to turn it off. Apparently this is a known defect. Dealer who fixed mine says he gets a few every week. Should be a recall since this is definitely a hazard. My car was 6 weeks out of warranty with 30844 miles on it do I had to pay nearly $500 for the repair. And after reading reports, it may recur.
Mfg Campaign: 11450379
Recall Date: Feb 4, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Potential Consequences:
The contact owns a 2019 Chevrolet Traverse. The contact stated that after coming to a complete stop and shifting the vehicle into PARK, the "Action Required Shift to Park" warning light illuminated. The contact stated that the vehicle was turned off however, the instrument panel lights remained powered on. The contact exited the vehicle and an audible alert was sounded indicating that the vehicle was still on and running. The contact was also unable to securely lock the vehicle. The contact was unable to start the vehicle the following day because the battery had drained overnight. The contact stated that the failure occurred three times previously however, the battery had not been drained on those occasions. The contact had the vehicle towed to a local dealer, where it was not yet diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,400.
Corrective Action:
The contact owns a 2019 Chevrolet Traverse. The contact stated that after coming to a complete stop and shifting the vehicle into PARK, the "Action Required Shift to Park" warning light illuminated. The contact stated that the vehicle was turned off however, the instrument panel lights remained powered on. The contact exited the vehicle and an audible alert was sounded indicating that the vehicle was still on and running. The contact was also unable to securely lock the vehicle. The contact was unable to start the vehicle the following day because the battery had drained overnight. The contact stated that the failure occurred three times previously however, the battery had not been drained on those occasions. The contact had the vehicle towed to a local dealer, where it was not yet diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,400.
Additional Notes:
The contact owns a 2019 Chevrolet Traverse. The contact stated that after coming to a complete stop and shifting the vehicle into PARK, the "Action Required Shift to Park" warning light illuminated. The contact stated that the vehicle was turned off however, the instrument panel lights remained powered on. The contact exited the vehicle and an audible alert was sounded indicating that the vehicle was still on and running. The contact was also unable to securely lock the vehicle. The contact was unable to start the vehicle the following day because the battery had drained overnight. The contact stated that the failure occurred three times previously however, the battery had not been drained on those occasions. The contact had the vehicle towed to a local dealer, where it was not yet diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,400.
Mfg Campaign: 11450407
Recall Date: Feb 4, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Intermittently after I put the Trans. in park and shut off the engine I get a message to shift trans. to park. I repeat the process of starting and stopping engine and shifting in and out of park several more times. I can't leave the vehicle until the message stops appearing. If I get out and shut the door the radio keeps playing and doors will not automatically lock. I'm concerned that I have an electrical short and might catch fire. I park in a garage at home and could lose my home or life if it caught fire I have an appointment with my dealer 2/7/2022. As of this date I have not reported the issue to anyone. The problem started just before Christmas and stopped for several weeks and now it's back again. There are no pre-warnings before the issue occurs.
Corrective Action:
Intermittently after I put the Trans. in park and shut off the engine I get a message to shift trans. to park. I repeat the process of starting and stopping engine and shifting in and out of park several more times. I can't leave the vehicle until the message stops appearing. If I get out and shut the door the radio keeps playing and doors will not automatically lock. I'm concerned that I have an electrical short and might catch fire. I park in a garage at home and could lose my home or life if it caught fire I have an appointment with my dealer 2/7/2022. As of this date I have not reported the issue to anyone. The problem started just before Christmas and stopped for several weeks and now it's back again. There are no pre-warnings before the issue occurs.
Additional Notes:
Intermittently after I put the Trans. in park and shut off the engine I get a message to shift trans. to park. I repeat the process of starting and stopping engine and shifting in and out of park several more times. I can't leave the vehicle until the message stops appearing. If I get out and shut the door the radio keeps playing and doors will not automatically lock. I'm concerned that I have an electrical short and might catch fire. I park in a garage at home and could lose my home or life if it caught fire I have an appointment with my dealer 2/7/2022. As of this date I have not reported the issue to anyone. The problem started just before Christmas and stopped for several weeks and now it's back again. There are no pre-warnings before the issue occurs.
Mfg Campaign: 11449761
Recall Date: Feb 1, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Intermittently after I put the Trans. in park and shut off the engine I get a message to shift trans. to park. I repeat the process of starting and stopping engine and shifting in and out of park several more times. I can't leave the vehicle until the message stops appearing. If I get out and shut the door the radio keeps playing and doors will not automatically lock. I'm concerned that I have an electrical short and might catch fire. I park in a garage at home and could lose my home or life if it caught fire I have an appointment with my dealer 2/7/2022. As of this date I have not reported the issue to anyone. The problem started just before Christmas and stopped for several weeks and now it's back again. There are no pre-warnings before the issue occurs.
Corrective Action:
Intermittently after I put the Trans. in park and shut off the engine I get a message to shift trans. to park. I repeat the process of starting and stopping engine and shifting in and out of park several more times. I can't leave the vehicle until the message stops appearing. If I get out and shut the door the radio keeps playing and doors will not automatically lock. I'm concerned that I have an electrical short and might catch fire. I park in a garage at home and could lose my home or life if it caught fire I have an appointment with my dealer 2/7/2022. As of this date I have not reported the issue to anyone. The problem started just before Christmas and stopped for several weeks and now it's back again. There are no pre-warnings before the issue occurs.
Additional Notes:
Intermittently after I put the Trans. in park and shut off the engine I get a message to shift trans. to park. I repeat the process of starting and stopping engine and shifting in and out of park several more times. I can't leave the vehicle until the message stops appearing. If I get out and shut the door the radio keeps playing and doors will not automatically lock. I'm concerned that I have an electrical short and might catch fire. I park in a garage at home and could lose my home or life if it caught fire I have an appointment with my dealer 2/7/2022. As of this date I have not reported the issue to anyone. The problem started just before Christmas and stopped for several weeks and now it's back again. There are no pre-warnings before the issue occurs.
Mfg Campaign: 11449761
Recall Date: Feb 1, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Intermittently after I put the Trans. in park and shut off the engine I get a message to shift trans. to park. I repeat the process of starting and stopping engine and shifting in and out of park several more times. I can't leave the vehicle until the message stops appearing. If I get out and shut the door the radio keeps playing and doors will not automatically lock. I'm concerned that I have an electrical short and might catch fire. I park in a garage at home and could lose my home or life if it caught fire I have an appointment with my dealer 2/7/2022. As of this date I have not reported the issue to anyone. The problem started just before Christmas and stopped for several weeks and now it's back again. There are no pre-warnings before the issue occurs.
Corrective Action:
Intermittently after I put the Trans. in park and shut off the engine I get a message to shift trans. to park. I repeat the process of starting and stopping engine and shifting in and out of park several more times. I can't leave the vehicle until the message stops appearing. If I get out and shut the door the radio keeps playing and doors will not automatically lock. I'm concerned that I have an electrical short and might catch fire. I park in a garage at home and could lose my home or life if it caught fire I have an appointment with my dealer 2/7/2022. As of this date I have not reported the issue to anyone. The problem started just before Christmas and stopped for several weeks and now it's back again. There are no pre-warnings before the issue occurs.
Additional Notes:
Intermittently after I put the Trans. in park and shut off the engine I get a message to shift trans. to park. I repeat the process of starting and stopping engine and shifting in and out of park several more times. I can't leave the vehicle until the message stops appearing. If I get out and shut the door the radio keeps playing and doors will not automatically lock. I'm concerned that I have an electrical short and might catch fire. I park in a garage at home and could lose my home or life if it caught fire I have an appointment with my dealer 2/7/2022. As of this date I have not reported the issue to anyone. The problem started just before Christmas and stopped for several weeks and now it's back again. There are no pre-warnings before the issue occurs.
Mfg Campaign: 11449761
Recall Date: Feb 1, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Stopped at a red light in left lane of a two way highway. When light turned green car stalled out. Steering locked and brakes locked. Got truck to side of road. Lights and radio still worked. Truck would not turn over or start. Dashboard was fully lit. Had towed to dealer. According to dealer it was starter and flywheel
Corrective Action:
Stopped at a red light in left lane of a two way highway. When light turned green car stalled out. Steering locked and brakes locked. Got truck to side of road. Lights and radio still worked. Truck would not turn over or start. Dashboard was fully lit. Had towed to dealer. According to dealer it was starter and flywheel
Additional Notes:
Stopped at a red light in left lane of a two way highway. When light turned green car stalled out. Steering locked and brakes locked. Got truck to side of road. Lights and radio still worked. Truck would not turn over or start. Dashboard was fully lit. Had towed to dealer. According to dealer it was starter and flywheel
Mfg Campaign: 11447769
Recall Date: Jan 17, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Stopped at a red light in left lane of a two way highway. When light turned green car stalled out. Steering locked and brakes locked. Got truck to side of road. Lights and radio still worked. Truck would not turn over or start. Dashboard was fully lit. Had towed to dealer. According to dealer it was starter and flywheel
Corrective Action:
Stopped at a red light in left lane of a two way highway. When light turned green car stalled out. Steering locked and brakes locked. Got truck to side of road. Lights and radio still worked. Truck would not turn over or start. Dashboard was fully lit. Had towed to dealer. According to dealer it was starter and flywheel
Additional Notes:
Stopped at a red light in left lane of a two way highway. When light turned green car stalled out. Steering locked and brakes locked. Got truck to side of road. Lights and radio still worked. Truck would not turn over or start. Dashboard was fully lit. Had towed to dealer. According to dealer it was starter and flywheel
Mfg Campaign: 11447769
Recall Date: Jan 17, 2022
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