Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18365
Recall Date: Nov 1, 2018
Consumer Complaints
451 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Stopped at a red light in left lane of a two way highway. When light turned green car stalled out. Steering locked and brakes locked. Got truck to side of road. Lights and radio still worked. Truck would not turn over or start. Dashboard was fully lit. Had towed to dealer. According to dealer it was starter and flywheel
Corrective Action:
Stopped at a red light in left lane of a two way highway. When light turned green car stalled out. Steering locked and brakes locked. Got truck to side of road. Lights and radio still worked. Truck would not turn over or start. Dashboard was fully lit. Had towed to dealer. According to dealer it was starter and flywheel
Additional Notes:
Stopped at a red light in left lane of a two way highway. When light turned green car stalled out. Steering locked and brakes locked. Got truck to side of road. Lights and radio still worked. Truck would not turn over or start. Dashboard was fully lit. Had towed to dealer. According to dealer it was starter and flywheel
Mfg Campaign: 11447769
Recall Date: Jan 17, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Left rear light side-marker assembly is not functional after 3 years in service and less than 29,000 miles. The side marker indicator inside the vehicle flashes rapidly (in quick succession) when the left blinker is applied. This indicated to me that a bulb was out. Initially, all lights were working when inspecting and inside flasher was quickly blinking. After checking multiple times, the left rear blinker finally stopped working altogether. This left rear indicator mark prevents others from knowing which direction I'm turning unless I stick my left arm out the window. The vehicle was taken in to dealership. Dealership said it needed the light assembly replaced at a cost of ~$867. We may have this done outside of an OEM dealership due to cost.
Corrective Action:
Left rear light side-marker assembly is not functional after 3 years in service and less than 29,000 miles. The side marker indicator inside the vehicle flashes rapidly (in quick succession) when the left blinker is applied. This indicated to me that a bulb was out. Initially, all lights were working when inspecting and inside flasher was quickly blinking. After checking multiple times, the left rear blinker finally stopped working altogether. This left rear indicator mark prevents others from knowing which direction I'm turning unless I stick my left arm out the window. The vehicle was taken in to dealership. Dealership said it needed the light assembly replaced at a cost of ~$867. We may have this done outside of an OEM dealership due to cost.
Additional Notes:
Left rear light side-marker assembly is not functional after 3 years in service and less than 29,000 miles. The side marker indicator inside the vehicle flashes rapidly (in quick succession) when the left blinker is applied. This indicated to me that a bulb was out. Initially, all lights were working when inspecting and inside flasher was quickly blinking. After checking multiple times, the left rear blinker finally stopped working altogether. This left rear indicator mark prevents others from knowing which direction I'm turning unless I stick my left arm out the window. The vehicle was taken in to dealership. Dealership said it needed the light assembly replaced at a cost of ~$867. We may have this done outside of an OEM dealership due to cost.
Mfg Campaign: 11444971
Recall Date: Dec 26, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I put the car in PARK, turn the vehicle off, with my foot on the brake; the dashboard relentlessly signals to put the vehicle in Park. It will not stop this notice until I stop/start the car a few times or repeatedly press the gear shift lever. It happens intermittently, but at least 3-4 times a week. As a woman, the idea of going shopping and coming out to a dead car battery from this problem is always in the front in my mind and some stranger “helping” me, instead mugs me. I am terrified that it will cause an electrical fire under my carport and burn my house down with us inside. I haven’t had my Premiere long and absolutely love it and I have been a Chevy fan for years, but I have always felt Chevrolet took care of their customers. Is it going to take a terrible loss for these Traverse to be recalled?
Corrective Action:
When I put the car in PARK, turn the vehicle off, with my foot on the brake; the dashboard relentlessly signals to put the vehicle in Park. It will not stop this notice until I stop/start the car a few times or repeatedly press the gear shift lever. It happens intermittently, but at least 3-4 times a week. As a woman, the idea of going shopping and coming out to a dead car battery from this problem is always in the front in my mind and some stranger “helping” me, instead mugs me. I am terrified that it will cause an electrical fire under my carport and burn my house down with us inside. I haven’t had my Premiere long and absolutely love it and I have been a Chevy fan for years, but I have always felt Chevrolet took care of their customers. Is it going to take a terrible loss for these Traverse to be recalled?
Additional Notes:
When I put the car in PARK, turn the vehicle off, with my foot on the brake; the dashboard relentlessly signals to put the vehicle in Park. It will not stop this notice until I stop/start the car a few times or repeatedly press the gear shift lever. It happens intermittently, but at least 3-4 times a week. As a woman, the idea of going shopping and coming out to a dead car battery from this problem is always in the front in my mind and some stranger “helping” me, instead mugs me. I am terrified that it will cause an electrical fire under my carport and burn my house down with us inside. I haven’t had my Premiere long and absolutely love it and I have been a Chevy fan for years, but I have always felt Chevrolet took care of their customers. Is it going to take a terrible loss for these Traverse to be recalled?
Mfg Campaign: 11443561
Recall Date: Dec 13, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I put the car in PARK and turn the vehicle off, the dashboard signals a notice to put the vehicle in Park. It will not stop the notice until I stop / start the car a few times.
Corrective Action:
When I put the car in PARK and turn the vehicle off, the dashboard signals a notice to put the vehicle in Park. It will not stop the notice until I stop / start the car a few times.
Additional Notes:
When I put the car in PARK and turn the vehicle off, the dashboard signals a notice to put the vehicle in Park. It will not stop the notice until I stop / start the car a few times.
Mfg Campaign: 11443073
Recall Date: Dec 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Getting “shift to park” message repeatedly when car is IN park. Sometimes can short term fix with go back to drive and then shifting to park again. Worried this will drain battery or cause car to roll out of driveway if it’s not reading that it’s in park.
Corrective Action:
Getting “shift to park” message repeatedly when car is IN park. Sometimes can short term fix with go back to drive and then shifting to park again. Worried this will drain battery or cause car to roll out of driveway if it’s not reading that it’s in park.
Additional Notes:
Getting “shift to park” message repeatedly when car is IN park. Sometimes can short term fix with go back to drive and then shifting to park again. Worried this will drain battery or cause car to roll out of driveway if it’s not reading that it’s in park.
Mfg Campaign: 11442731
Recall Date: Dec 5, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Getting “shift to park” message repeatedly when car is IN park. Sometimes can short term fix with go back to drive and then shifting to park again. Worried this will drain battery or cause car to roll out of driveway if it’s not reading that it’s in park.
Corrective Action:
Getting “shift to park” message repeatedly when car is IN park. Sometimes can short term fix with go back to drive and then shifting to park again. Worried this will drain battery or cause car to roll out of driveway if it’s not reading that it’s in park.
Additional Notes:
Getting “shift to park” message repeatedly when car is IN park. Sometimes can short term fix with go back to drive and then shifting to park again. Worried this will drain battery or cause car to roll out of driveway if it’s not reading that it’s in park.
Mfg Campaign: 11442731
Recall Date: Dec 5, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Traverse. The contact stated that while operating the vehicle a strong burning odor was present coming from the air vents inside the cabin of the vehicle. Later it was discovered that oil leaked from the vehicle onto the floor of the garage. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 19,000.
Corrective Action:
The contact owns a 2019 Chevrolet Traverse. The contact stated that while operating the vehicle a strong burning odor was present coming from the air vents inside the cabin of the vehicle. Later it was discovered that oil leaked from the vehicle onto the floor of the garage. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 19,000.
Additional Notes:
The contact owns a 2019 Chevrolet Traverse. The contact stated that while operating the vehicle a strong burning odor was present coming from the air vents inside the cabin of the vehicle. Later it was discovered that oil leaked from the vehicle onto the floor of the garage. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 19,000.
Mfg Campaign: 11441939
Recall Date: Nov 29, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Chevrolet Traverse. The contact stated that while operating the vehicle a strong burning odor was present coming from the air vents inside the cabin of the vehicle. Later it was discovered that oil leaked from the vehicle onto the floor of the garage. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 19,000.
Corrective Action:
The contact owns a 2019 Chevrolet Traverse. The contact stated that while operating the vehicle a strong burning odor was present coming from the air vents inside the cabin of the vehicle. Later it was discovered that oil leaked from the vehicle onto the floor of the garage. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 19,000.
Additional Notes:
The contact owns a 2019 Chevrolet Traverse. The contact stated that while operating the vehicle a strong burning odor was present coming from the air vents inside the cabin of the vehicle. Later it was discovered that oil leaked from the vehicle onto the floor of the garage. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 19,000.
Mfg Campaign: 11441939
Recall Date: Nov 29, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I have had two accidents in this vehicle and reported to GM that my air bags did not deploy each time. The first accident was almost $20,000 in damage. The second accident disabled my car on impact and smoke filled my car where the airbags were. We hit a large deer head on going 60mph on the interstate and I had my toddlers with me. GM said last accident there was no faulty airbags. They assure me my vin is not involved but due to the severity of the accident I believe otherwise
Corrective Action:
I have had two accidents in this vehicle and reported to GM that my air bags did not deploy each time. The first accident was almost $20,000 in damage. The second accident disabled my car on impact and smoke filled my car where the airbags were. We hit a large deer head on going 60mph on the interstate and I had my toddlers with me. GM said last accident there was no faulty airbags. They assure me my vin is not involved but due to the severity of the accident I believe otherwise
Additional Notes:
I have had two accidents in this vehicle and reported to GM that my air bags did not deploy each time. The first accident was almost $20,000 in damage. The second accident disabled my car on impact and smoke filled my car where the airbags were. We hit a large deer head on going 60mph on the interstate and I had my toddlers with me. GM said last accident there was no faulty airbags. They assure me my vin is not involved but due to the severity of the accident I believe otherwise
Mfg Campaign: 11439612
Recall Date: Nov 7, 2021
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2019 Chevrolet Traverse. The contact stated while attempting to park the vehicle and shifting into PARK, the shift to PARK warning light was illuminated. The contact stated that she attempted ten times while shifting back from DRIVE to PARK or restart the vehicle to recognize that the gear shifter was in PARK. The contact called Reliable Chevrolet (9901 Coors Blvd NW, Albuquerque, NM 87114: (505) 216-2993) & Larry H. Miller Casa Chevrolet (7201 Lomas Blvd NE, Albuquerque, NM 87110: (505) 633-2215) and the dealers were made aware of the failure. The contact was informed that 5 days were needed to diagnose the vehicle. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2019 Chevrolet Traverse. The contact stated while attempting to park the vehicle and shifting into PARK, the shift to PARK warning light was illuminated. The contact stated that she attempted ten times while shifting back from DRIVE to PARK or restart the vehicle to recognize that the gear shifter was in PARK. The contact called Reliable Chevrolet (9901 Coors Blvd NW, Albuquerque, NM 87114: (505) 216-2993) & Larry H. Miller Casa Chevrolet (7201 Lomas Blvd NE, Albuquerque, NM 87110: (505) 633-2215) and the dealers were made aware of the failure. The contact was informed that 5 days were needed to diagnose the vehicle. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2019 Chevrolet Traverse. The contact stated while attempting to park the vehicle and shifting into PARK, the shift to PARK warning light was illuminated. The contact stated that she attempted ten times while shifting back from DRIVE to PARK or restart the vehicle to recognize that the gear shifter was in PARK. The contact called Reliable Chevrolet (9901 Coors Blvd NW, Albuquerque, NM 87114: (505) 216-2993) & Larry H. Miller Casa Chevrolet (7201 Lomas Blvd NE, Albuquerque, NM 87110: (505) 633-2215) and the dealers were made aware of the failure. The contact was informed that 5 days were needed to diagnose the vehicle. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11439347
Recall Date: Nov 4, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When the vehicle is in park and turned off, will receive shift to park errors. have to turn the car back on and off multiple times and reput the car to park to get the code off. The vehicle will not turn off with shift to park message. This is a huge safety issue
Corrective Action:
When the vehicle is in park and turned off, will receive shift to park errors. have to turn the car back on and off multiple times and reput the car to park to get the code off. The vehicle will not turn off with shift to park message. This is a huge safety issue
Additional Notes:
When the vehicle is in park and turned off, will receive shift to park errors. have to turn the car back on and off multiple times and reput the car to park to get the code off. The vehicle will not turn off with shift to park message. This is a huge safety issue
Mfg Campaign: 11439036
Recall Date: Nov 2, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My 2019 Chevrolet Traverse LT with ~28,600 miles on it within the past month has been providing me with a 'Shift to Park' error on the Driver Information Center (DIC) when I have already shifted it to Park and shut the car off (engine no longer running). The shifter assembly is not recognizing that I in fact do not have it in gear and the car is in Park. The error does not go away until I re-start the car, put it in gear, shift back to park, wait a few seconds, and then shut the car off again.
Corrective Action:
My 2019 Chevrolet Traverse LT with ~28,600 miles on it within the past month has been providing me with a 'Shift to Park' error on the Driver Information Center (DIC) when I have already shifted it to Park and shut the car off (engine no longer running). The shifter assembly is not recognizing that I in fact do not have it in gear and the car is in Park. The error does not go away until I re-start the car, put it in gear, shift back to park, wait a few seconds, and then shut the car off again.
Additional Notes:
My 2019 Chevrolet Traverse LT with ~28,600 miles on it within the past month has been providing me with a 'Shift to Park' error on the Driver Information Center (DIC) when I have already shifted it to Park and shut the car off (engine no longer running). The shifter assembly is not recognizing that I in fact do not have it in gear and the car is in Park. The error does not go away until I re-start the car, put it in gear, shift back to park, wait a few seconds, and then shut the car off again.
Mfg Campaign: 11437601
Recall Date: Oct 21, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I get a “shift to park” message after I have turned my car off even though it is in park. The warning does not shut off so I have to remain in my car and turn the car on/off and switch it into gear and out of gear in an attempt to get the warning to stop. At times, I have had to leave the parking spot and drive around more then park again to get the warning to stop. My car is three years old. This should NOT be happening on a three year old car. My car not recognizing what gear it’s in certainly isn’t safe.
Corrective Action:
I get a “shift to park” message after I have turned my car off even though it is in park. The warning does not shut off so I have to remain in my car and turn the car on/off and switch it into gear and out of gear in an attempt to get the warning to stop. At times, I have had to leave the parking spot and drive around more then park again to get the warning to stop. My car is three years old. This should NOT be happening on a three year old car. My car not recognizing what gear it’s in certainly isn’t safe.
Additional Notes:
I get a “shift to park” message after I have turned my car off even though it is in park. The warning does not shut off so I have to remain in my car and turn the car on/off and switch it into gear and out of gear in an attempt to get the warning to stop. At times, I have had to leave the parking spot and drive around more then park again to get the warning to stop. My car is three years old. This should NOT be happening on a three year old car. My car not recognizing what gear it’s in certainly isn’t safe.
Mfg Campaign: 11436253
Recall Date: Oct 11, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Chevrolet Traverse. The contact stated that upon placing the vehicle into PARK, the shift to park warning message would appear on the instrument panel. Due to the failure, the contact had to readjust the gear shifter or restart the vehicle to correct the failure; however, those options do not correct the failure every time. The dealer was notified of the failure and the contact was given an estimate for the repair. The manufacturer was also notified of the failure and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2019 Chevrolet Traverse. The contact stated that upon placing the vehicle into PARK, the shift to park warning message would appear on the instrument panel. Due to the failure, the contact had to readjust the gear shifter or restart the vehicle to correct the failure; however, those options do not correct the failure every time. The dealer was notified of the failure and the contact was given an estimate for the repair. The manufacturer was also notified of the failure and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2019 Chevrolet Traverse. The contact stated that upon placing the vehicle into PARK, the shift to park warning message would appear on the instrument panel. Due to the failure, the contact had to readjust the gear shifter or restart the vehicle to correct the failure; however, those options do not correct the failure every time. The dealer was notified of the failure and the contact was given an estimate for the repair. The manufacturer was also notified of the failure and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.
Mfg Campaign: 11434709
Recall Date: Sep 28, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I kept getting a shift to park error. The dealership diagnosed it as a problem with the gear shift wiring harness. It was a few thousand miles passed warranty so I had to pay about $300 out of pocket for it. It's been less than 2 weeks since it was "fixed" and I am now having the same issue.
Corrective Action:
I kept getting a shift to park error. The dealership diagnosed it as a problem with the gear shift wiring harness. It was a few thousand miles passed warranty so I had to pay about $300 out of pocket for it. It's been less than 2 weeks since it was "fixed" and I am now having the same issue.
Additional Notes:
I kept getting a shift to park error. The dealership diagnosed it as a problem with the gear shift wiring harness. It was a few thousand miles passed warranty so I had to pay about $300 out of pocket for it. It's been less than 2 weeks since it was "fixed" and I am now having the same issue.
Mfg Campaign: 11434337
Recall Date: Sep 25, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Intermittent "Action Required" alert on the display to "Shift to Park" after already shifting into park and turning off the car. Sometimes after jiggling the gearshift it will stop. Sometimes have to turn the car back on and shift into reverse and park again. Sometimes have to do this several times. Appears, after research online, this is a known issue under TSB 19-NA-206, September 2019. I have scheduled to take to the dealership for inspection. But it also sounds like the recommended repair is only a band-aid that will require a further repair.
Corrective Action:
Intermittent "Action Required" alert on the display to "Shift to Park" after already shifting into park and turning off the car. Sometimes after jiggling the gearshift it will stop. Sometimes have to turn the car back on and shift into reverse and park again. Sometimes have to do this several times. Appears, after research online, this is a known issue under TSB 19-NA-206, September 2019. I have scheduled to take to the dealership for inspection. But it also sounds like the recommended repair is only a band-aid that will require a further repair.
Additional Notes:
Intermittent "Action Required" alert on the display to "Shift to Park" after already shifting into park and turning off the car. Sometimes after jiggling the gearshift it will stop. Sometimes have to turn the car back on and shift into reverse and park again. Sometimes have to do this several times. Appears, after research online, this is a known issue under TSB 19-NA-206, September 2019. I have scheduled to take to the dealership for inspection. But it also sounds like the recommended repair is only a band-aid that will require a further repair.
Mfg Campaign: 11433720
Recall Date: Sep 20, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Intermittent "Action Required" alert on the display to "Shift to Park" after already shifting into park and turning off the car. Sometimes after jiggling the gearshift it will stop. Sometimes have to turn the car back on and shift into reverse and park again. Sometimes have to do this several times. Appears, after research online, this is a known issue under TSB 19-NA-206, September 2019. I have scheduled to take to the dealership for inspection. But it also sounds like the recommended repair is only a band-aid that will require a further repair.
Corrective Action:
Intermittent "Action Required" alert on the display to "Shift to Park" after already shifting into park and turning off the car. Sometimes after jiggling the gearshift it will stop. Sometimes have to turn the car back on and shift into reverse and park again. Sometimes have to do this several times. Appears, after research online, this is a known issue under TSB 19-NA-206, September 2019. I have scheduled to take to the dealership for inspection. But it also sounds like the recommended repair is only a band-aid that will require a further repair.
Additional Notes:
Intermittent "Action Required" alert on the display to "Shift to Park" after already shifting into park and turning off the car. Sometimes after jiggling the gearshift it will stop. Sometimes have to turn the car back on and shift into reverse and park again. Sometimes have to do this several times. Appears, after research online, this is a known issue under TSB 19-NA-206, September 2019. I have scheduled to take to the dealership for inspection. But it also sounds like the recommended repair is only a band-aid that will require a further repair.
Mfg Campaign: 11433720
Recall Date: Sep 20, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Intermittent "Action Required" alert on the display to "Shift to Park" after already shifting into park and turning off the car. Sometimes after jiggling the gearshift it will stop. Sometimes have to turn the car back on and shift into reverse and park again. Sometimes have to do this several times. Appears, after research online, this is a known issue under TSB 19-NA-206, September 2019. I have scheduled to take to the dealership for inspection. But it also sounds like the recommended repair is only a band-aid that will require a further repair.
Corrective Action:
Intermittent "Action Required" alert on the display to "Shift to Park" after already shifting into park and turning off the car. Sometimes after jiggling the gearshift it will stop. Sometimes have to turn the car back on and shift into reverse and park again. Sometimes have to do this several times. Appears, after research online, this is a known issue under TSB 19-NA-206, September 2019. I have scheduled to take to the dealership for inspection. But it also sounds like the recommended repair is only a band-aid that will require a further repair.
Additional Notes:
Intermittent "Action Required" alert on the display to "Shift to Park" after already shifting into park and turning off the car. Sometimes after jiggling the gearshift it will stop. Sometimes have to turn the car back on and shift into reverse and park again. Sometimes have to do this several times. Appears, after research online, this is a known issue under TSB 19-NA-206, September 2019. I have scheduled to take to the dealership for inspection. But it also sounds like the recommended repair is only a band-aid that will require a further repair.
Mfg Campaign: 11433720
Recall Date: Sep 20, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On Thursday 9/9/21, I found my car's alarm going off while parked in a parking lot. I was able to silence the alarm and enter the vehicle and turn it on. As I was driving toward the exit of the parking lot the windshield wipers went on, on their own and I was unable to turn them off. Then I lost control of my steering, several warnings and alerts went off on the dashboard and the car powered off in the middle of the road without any warning. Shortly after was able to turn the car on again and reverse and get it into a spot in the parking lot where again I lost steering, several alerts came on the dashboard and the car powered down again. I had my two young children in the car and we could have been hit, if this occurred on a highway this could have been deadly! I was able to start the car again, drove it around the parking lot safely for a few minutes and then the incident occurred a third time in the exit lane of the parking lot. We called for a tow truck. The car would not turn on again for several hours. When it did turn on it was moved to a safe location where it powered off spontaneously a 4th time. When the car was picked up by the tow truck the following morning the car alarm was going off again and the doors were locking and unlocking spontaneously on their own. Onstar sent a diagnostic report indicating an issue with the Engine and Transmission System. The vehicle was towed to Millenium Chevrolet in Hempstead. They were not able to check the car until Monday 9/13/21. They replaced the battery, but were unable to identify the source of the problem. After the battery was replaced, we were alerted that the horn was not working and the doors were locking and unlocking spontaneously.
Corrective Action:
On Thursday 9/9/21, I found my car's alarm going off while parked in a parking lot. I was able to silence the alarm and enter the vehicle and turn it on. As I was driving toward the exit of the parking lot the windshield wipers went on, on their own and I was unable to turn them off. Then I lost control of my steering, several warnings and alerts went off on the dashboard and the car powered off in the middle of the road without any warning. Shortly after was able to turn the car on again and reverse and get it into a spot in the parking lot where again I lost steering, several alerts came on the dashboard and the car powered down again. I had my two young children in the car and we could have been hit, if this occurred on a highway this could have been deadly! I was able to start the car again, drove it around the parking lot safely for a few minutes and then the incident occurred a third time in the exit lane of the parking lot. We called for a tow truck. The car would not turn on again for several hours. When it did turn on it was moved to a safe location where it powered off spontaneously a 4th time. When the car was picked up by the tow truck the following morning the car alarm was going off again and the doors were locking and unlocking spontaneously on their own. Onstar sent a diagnostic report indicating an issue with the Engine and Transmission System. The vehicle was towed to Millenium Chevrolet in Hempstead. They were not able to check the car until Monday 9/13/21. They replaced the battery, but were unable to identify the source of the problem. After the battery was replaced, we were alerted that the horn was not working and the doors were locking and unlocking spontaneously.
Additional Notes:
On Thursday 9/9/21, I found my car's alarm going off while parked in a parking lot. I was able to silence the alarm and enter the vehicle and turn it on. As I was driving toward the exit of the parking lot the windshield wipers went on, on their own and I was unable to turn them off. Then I lost control of my steering, several warnings and alerts went off on the dashboard and the car powered off in the middle of the road without any warning. Shortly after was able to turn the car on again and reverse and get it into a spot in the parking lot where again I lost steering, several alerts came on the dashboard and the car powered down again. I had my two young children in the car and we could have been hit, if this occurred on a highway this could have been deadly! I was able to start the car again, drove it around the parking lot safely for a few minutes and then the incident occurred a third time in the exit lane of the parking lot. We called for a tow truck. The car would not turn on again for several hours. When it did turn on it was moved to a safe location where it powered off spontaneously a 4th time. When the car was picked up by the tow truck the following morning the car alarm was going off again and the doors were locking and unlocking spontaneously on their own. Onstar sent a diagnostic report indicating an issue with the Engine and Transmission System. The vehicle was towed to Millenium Chevrolet in Hempstead. They were not able to check the car until Monday 9/13/21. They replaced the battery, but were unable to identify the source of the problem. After the battery was replaced, we were alerted that the horn was not working and the doors were locking and unlocking spontaneously.
Mfg Campaign: 11433032
Recall Date: Sep 15, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Thursday 9/9/21, I found my car's alarm going off while parked in a parking lot. I was able to silence the alarm and enter the vehicle and turn it on. As I was driving toward the exit of the parking lot the windshield wipers went on, on their own and I was unable to turn them off. Then I lost control of my steering, several warnings and alerts went off on the dashboard and the car powered off in the middle of the road without any warning. Shortly after was able to turn the car on again and reverse and get it into a spot in the parking lot where again I lost steering, several alerts came on the dashboard and the car powered down again. I had my two young children in the car and we could have been hit, if this occurred on a highway this could have been deadly! I was able to start the car again, drove it around the parking lot safely for a few minutes and then the incident occurred a third time in the exit lane of the parking lot. We called for a tow truck. The car would not turn on again for several hours. When it did turn on it was moved to a safe location where it powered off spontaneously a 4th time. When the car was picked up by the tow truck the following morning the car alarm was going off again and the doors were locking and unlocking spontaneously on their own. Onstar sent a diagnostic report indicating an issue with the Engine and Transmission System. The vehicle was towed to Millenium Chevrolet in Hempstead. They were not able to check the car until Monday 9/13/21. They replaced the battery, but were unable to identify the source of the problem. After the battery was replaced, we were alerted that the horn was not working and the doors were locking and unlocking spontaneously.
Corrective Action:
On Thursday 9/9/21, I found my car's alarm going off while parked in a parking lot. I was able to silence the alarm and enter the vehicle and turn it on. As I was driving toward the exit of the parking lot the windshield wipers went on, on their own and I was unable to turn them off. Then I lost control of my steering, several warnings and alerts went off on the dashboard and the car powered off in the middle of the road without any warning. Shortly after was able to turn the car on again and reverse and get it into a spot in the parking lot where again I lost steering, several alerts came on the dashboard and the car powered down again. I had my two young children in the car and we could have been hit, if this occurred on a highway this could have been deadly! I was able to start the car again, drove it around the parking lot safely for a few minutes and then the incident occurred a third time in the exit lane of the parking lot. We called for a tow truck. The car would not turn on again for several hours. When it did turn on it was moved to a safe location where it powered off spontaneously a 4th time. When the car was picked up by the tow truck the following morning the car alarm was going off again and the doors were locking and unlocking spontaneously on their own. Onstar sent a diagnostic report indicating an issue with the Engine and Transmission System. The vehicle was towed to Millenium Chevrolet in Hempstead. They were not able to check the car until Monday 9/13/21. They replaced the battery, but were unable to identify the source of the problem. After the battery was replaced, we were alerted that the horn was not working and the doors were locking and unlocking spontaneously.
Additional Notes:
On Thursday 9/9/21, I found my car's alarm going off while parked in a parking lot. I was able to silence the alarm and enter the vehicle and turn it on. As I was driving toward the exit of the parking lot the windshield wipers went on, on their own and I was unable to turn them off. Then I lost control of my steering, several warnings and alerts went off on the dashboard and the car powered off in the middle of the road without any warning. Shortly after was able to turn the car on again and reverse and get it into a spot in the parking lot where again I lost steering, several alerts came on the dashboard and the car powered down again. I had my two young children in the car and we could have been hit, if this occurred on a highway this could have been deadly! I was able to start the car again, drove it around the parking lot safely for a few minutes and then the incident occurred a third time in the exit lane of the parking lot. We called for a tow truck. The car would not turn on again for several hours. When it did turn on it was moved to a safe location where it powered off spontaneously a 4th time. When the car was picked up by the tow truck the following morning the car alarm was going off again and the doors were locking and unlocking spontaneously on their own. Onstar sent a diagnostic report indicating an issue with the Engine and Transmission System. The vehicle was towed to Millenium Chevrolet in Hempstead. They were not able to check the car until Monday 9/13/21. They replaced the battery, but were unable to identify the source of the problem. After the battery was replaced, we were alerted that the horn was not working and the doors were locking and unlocking spontaneously.
Mfg Campaign: 11433032
Recall Date: Sep 15, 2021
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