Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18365
Recall Date: Nov 1, 2018
Consumer Complaints
451 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When putting my car in park, I constantly get the alarm started and I have an error message that says “shift car to park”. I then need to restart and shift several times before the error message ends.
Corrective Action:
When putting my car in park, I constantly get the alarm started and I have an error message that says “shift car to park”. I then need to restart and shift several times before the error message ends.
Additional Notes:
When putting my car in park, I constantly get the alarm started and I have an error message that says “shift car to park”. I then need to restart and shift several times before the error message ends.
Mfg Campaign: 11612520
Recall Date: Sep 4, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Check engine light keeps coming on for a small evap leak. When putting car in Park and turning car off, warning message comes up saying Shift to Park so I have to wiggle the shifter until the message goes away. Tailgate some times does not close when pushing the tailgate button. Remote start does not always work.
Corrective Action:
Check engine light keeps coming on for a small evap leak. When putting car in Park and turning car off, warning message comes up saying Shift to Park so I have to wiggle the shifter until the message goes away. Tailgate some times does not close when pushing the tailgate button. Remote start does not always work.
Additional Notes:
Check engine light keeps coming on for a small evap leak. When putting car in Park and turning car off, warning message comes up saying Shift to Park so I have to wiggle the shifter until the message goes away. Tailgate some times does not close when pushing the tailgate button. Remote start does not always work.
Mfg Campaign: 11608155
Recall Date: Aug 13, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Check engine light keeps coming on for a small evap leak. When putting car in Park and turning car off, warning message comes up saying Shift to Park so I have to wiggle the shifter until the message goes away. Tailgate some times does not close when pushing the tailgate button. Remote start does not always work.
Corrective Action:
Check engine light keeps coming on for a small evap leak. When putting car in Park and turning car off, warning message comes up saying Shift to Park so I have to wiggle the shifter until the message goes away. Tailgate some times does not close when pushing the tailgate button. Remote start does not always work.
Additional Notes:
Check engine light keeps coming on for a small evap leak. When putting car in Park and turning car off, warning message comes up saying Shift to Park so I have to wiggle the shifter until the message goes away. Tailgate some times does not close when pushing the tailgate button. Remote start does not always work.
Mfg Campaign: 11608155
Recall Date: Aug 13, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Check engine light keeps coming on for a small evap leak. When putting car in Park and turning car off, warning message comes up saying Shift to Park so I have to wiggle the shifter until the message goes away. Tailgate some times does not close when pushing the tailgate button. Remote start does not always work.
Corrective Action:
Check engine light keeps coming on for a small evap leak. When putting car in Park and turning car off, warning message comes up saying Shift to Park so I have to wiggle the shifter until the message goes away. Tailgate some times does not close when pushing the tailgate button. Remote start does not always work.
Additional Notes:
Check engine light keeps coming on for a small evap leak. When putting car in Park and turning car off, warning message comes up saying Shift to Park so I have to wiggle the shifter until the message goes away. Tailgate some times does not close when pushing the tailgate button. Remote start does not always work.
Mfg Campaign: 11608155
Recall Date: Aug 13, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11607911
Recall Date: Aug 12, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I go to shift my vehicle into park and it stays on. I have to hit it for it to turn off. After two weeks of this it gets a little tiring. Help
Corrective Action:
I go to shift my vehicle into park and it stays on. I have to hit it for it to turn off. After two weeks of this it gets a little tiring. Help
Additional Notes:
I go to shift my vehicle into park and it stays on. I have to hit it for it to turn off. After two weeks of this it gets a little tiring. Help
Mfg Campaign: 11608003
Recall Date: Aug 12, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
First time occurrence , while driving on highway when all of a sudden the vehicle begin to forcefully jerk then immediately after we heard loud thump. The “D” gear that’s seen in dash begin to flash and the car lost acceleration. Took truck to Chevy dealer, obviously not repaired. Second occurrence, driving on highway and all of a sudden again, the vehicle jerks, the “D” gear seen in dash begin to blink and truck lost acceleration. Warning lights appear at random times include park brake, then says park brake release, power steering reduced message, check engine light illuminates. We had to park the truck and pay for a rental car, as we didn’t feel safe to drive for 6 hours to our planned family vacation in Orlando. For this to happen and then happen again after extensive work at the Chevy dealer definitely put my family and I at severe risk each times because the car would not move while on a busy highway, dangerous to say the least. We have multiple service records and mentioned the initial occurrence that we thought was fixed but apparently there is a major issue . Disappointing that I don’t feel safe putting myself or my children in my own truck, for the fear of it happening again. Please help!
Corrective Action:
First time occurrence , while driving on highway when all of a sudden the vehicle begin to forcefully jerk then immediately after we heard loud thump. The “D” gear that’s seen in dash begin to flash and the car lost acceleration. Took truck to Chevy dealer, obviously not repaired. Second occurrence, driving on highway and all of a sudden again, the vehicle jerks, the “D” gear seen in dash begin to blink and truck lost acceleration. Warning lights appear at random times include park brake, then says park brake release, power steering reduced message, check engine light illuminates. We had to park the truck and pay for a rental car, as we didn’t feel safe to drive for 6 hours to our planned family vacation in Orlando. For this to happen and then happen again after extensive work at the Chevy dealer definitely put my family and I at severe risk each times because the car would not move while on a busy highway, dangerous to say the least. We have multiple service records and mentioned the initial occurrence that we thought was fixed but apparently there is a major issue . Disappointing that I don’t feel safe putting myself or my children in my own truck, for the fear of it happening again. Please help!
Additional Notes:
First time occurrence , while driving on highway when all of a sudden the vehicle begin to forcefully jerk then immediately after we heard loud thump. The “D” gear that’s seen in dash begin to flash and the car lost acceleration. Took truck to Chevy dealer, obviously not repaired. Second occurrence, driving on highway and all of a sudden again, the vehicle jerks, the “D” gear seen in dash begin to blink and truck lost acceleration. Warning lights appear at random times include park brake, then says park brake release, power steering reduced message, check engine light illuminates. We had to park the truck and pay for a rental car, as we didn’t feel safe to drive for 6 hours to our planned family vacation in Orlando. For this to happen and then happen again after extensive work at the Chevy dealer definitely put my family and I at severe risk each times because the car would not move while on a busy highway, dangerous to say the least. We have multiple service records and mentioned the initial occurrence that we thought was fixed but apparently there is a major issue . Disappointing that I don’t feel safe putting myself or my children in my own truck, for the fear of it happening again. Please help!
Mfg Campaign: 11607165
Recall Date: Aug 7, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Traverse. The contact stated that on several occasions when the vehicle was started, the gear shifter was not recognized to be in park(P). The contact stated that the "Shift to Park" message was displayed and the gear shifter was shifted from reverse to park several times before the vehicle recognized park(P) was selected. The vehicle was taken to a dealer where it was diagnosed that the harness assembly and shifter switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2019 Chevrolet Traverse. The contact stated that on several occasions when the vehicle was started, the gear shifter was not recognized to be in park(P). The contact stated that the "Shift to Park" message was displayed and the gear shifter was shifted from reverse to park several times before the vehicle recognized park(P) was selected. The vehicle was taken to a dealer where it was diagnosed that the harness assembly and shifter switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2019 Chevrolet Traverse. The contact stated that on several occasions when the vehicle was started, the gear shifter was not recognized to be in park(P). The contact stated that the "Shift to Park" message was displayed and the gear shifter was shifted from reverse to park several times before the vehicle recognized park(P) was selected. The vehicle was taken to a dealer where it was diagnosed that the harness assembly and shifter switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.
Mfg Campaign: 11606780
Recall Date: Aug 6, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle automated message stating to shift to park. While the vehicle is in park the message does not go away, Trouble exiting the vehicle due to the shift to park problem.
Corrective Action:
Vehicle automated message stating to shift to park. While the vehicle is in park the message does not go away, Trouble exiting the vehicle due to the shift to park problem.
Additional Notes:
Vehicle automated message stating to shift to park. While the vehicle is in park the message does not go away, Trouble exiting the vehicle due to the shift to park problem.
Mfg Campaign: 11606040
Recall Date: Aug 2, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle automated message stating to shift to park. While the vehicle is in park the message does not go away, Trouble exiting the vehicle due to the shift to park problem.
Corrective Action:
Vehicle automated message stating to shift to park. While the vehicle is in park the message does not go away, Trouble exiting the vehicle due to the shift to park problem.
Additional Notes:
Vehicle automated message stating to shift to park. While the vehicle is in park the message does not go away, Trouble exiting the vehicle due to the shift to park problem.
Mfg Campaign: 11606040
Recall Date: Aug 2, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After putting the vehicle in park a error message appears indicating vehicle is not in park and the gear shift must be wiggled back and forth to remove the message.
Corrective Action:
After putting the vehicle in park a error message appears indicating vehicle is not in park and the gear shift must be wiggled back and forth to remove the message.
Additional Notes:
After putting the vehicle in park a error message appears indicating vehicle is not in park and the gear shift must be wiggled back and forth to remove the message.
Mfg Campaign: 11605762
Recall Date: Jul 31, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
RTV gasket on engine get worn out at 60,000miles and causes small oil leak and gets worst over time.
Corrective Action:
RTV gasket on engine get worn out at 60,000miles and causes small oil leak and gets worst over time.
Additional Notes:
RTV gasket on engine get worn out at 60,000miles and causes small oil leak and gets worst over time.
Mfg Campaign: 11604547
Recall Date: Jul 25, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have repeatedly had to deal with the shift to park sensor not allowing me to shut my vehicle off. I am clearly in park but the alert of “shift to park” begins when I try to power my traverse off. It is coming particularly worse and at times will not allow my to power off.
Corrective Action:
I have repeatedly had to deal with the shift to park sensor not allowing me to shut my vehicle off. I am clearly in park but the alert of “shift to park” begins when I try to power my traverse off. It is coming particularly worse and at times will not allow my to power off.
Additional Notes:
I have repeatedly had to deal with the shift to park sensor not allowing me to shut my vehicle off. I am clearly in park but the alert of “shift to park” begins when I try to power my traverse off. It is coming particularly worse and at times will not allow my to power off.
Mfg Campaign: 11603085
Recall Date: Jul 18, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When my 2019 Traverse High Country is put in park it displays a "Shift To Park" message and a ringing in the vehicle. Have tried to restart the car, shift into gear and back into park to get issue to stop but takes minutes to get car to finally go into park and able to get out and lock.
Corrective Action:
When my 2019 Traverse High Country is put in park it displays a "Shift To Park" message and a ringing in the vehicle. Have tried to restart the car, shift into gear and back into park to get issue to stop but takes minutes to get car to finally go into park and able to get out and lock.
Additional Notes:
When my 2019 Traverse High Country is put in park it displays a "Shift To Park" message and a ringing in the vehicle. Have tried to restart the car, shift into gear and back into park to get issue to stop but takes minutes to get car to finally go into park and able to get out and lock.
Mfg Campaign: 11601994
Recall Date: Jul 14, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Traverse. The contact stated that after arriving at her destination and shifting the vehicle into park, the message "Please Shift to Park" was displayed. The park warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the park shifter switch. The vehicle was repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-NA-206. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.
Corrective Action:
The contact owns a 2019 Chevrolet Traverse. The contact stated that after arriving at her destination and shifting the vehicle into park, the message "Please Shift to Park" was displayed. The park warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the park shifter switch. The vehicle was repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-NA-206. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.
Additional Notes:
The contact owns a 2019 Chevrolet Traverse. The contact stated that after arriving at her destination and shifting the vehicle into park, the message "Please Shift to Park" was displayed. The park warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the park shifter switch. The vehicle was repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-NA-206. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.
Mfg Campaign: 11600851
Recall Date: Jul 10, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Transmission shudder
Corrective Action:
Transmission shudder
Additional Notes:
Transmission shudder
Mfg Campaign: 11598411
Recall Date: Jul 2, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission shudder
Corrective Action:
Transmission shudder
Additional Notes:
Transmission shudder
Mfg Campaign: 11598411
Recall Date: Jul 2, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Traverse. The contact stated that on several occasions while attempting to park the vehicle, the contact selected park(P) however, the gear selector failed to recognize the selection. The contact stated that park(P) was continuously and forcibly selected, and the vehicle was placed in park(P). Additionally, the contact stated that the message “Shift to Park” was frequently displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.
Corrective Action:
The contact owns a 2019 Chevrolet Traverse. The contact stated that on several occasions while attempting to park the vehicle, the contact selected park(P) however, the gear selector failed to recognize the selection. The contact stated that park(P) was continuously and forcibly selected, and the vehicle was placed in park(P). Additionally, the contact stated that the message “Shift to Park” was frequently displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.
Additional Notes:
The contact owns a 2019 Chevrolet Traverse. The contact stated that on several occasions while attempting to park the vehicle, the contact selected park(P) however, the gear selector failed to recognize the selection. The contact stated that park(P) was continuously and forcibly selected, and the vehicle was placed in park(P). Additionally, the contact stated that the message “Shift to Park” was frequently displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.
Mfg Campaign: 11596958
Recall Date: Jun 26, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am getting a shift to park message while 2019 Cheverolet Traverse is in park. I am receiving a message when the vehicle has been shifted to park. I disengage the park brake, back up and come forward again, and the message continue to appear. I have to repeatedly wiggle or bang against the shifter for an extended period of time until the alert message turns off. This is forcing me to remain in a hot vehicle with my young children in the car in 100 degree temperatures, until I am able to successfully power down my vehicle. This is a safety risk for all.
Corrective Action:
I am getting a shift to park message while 2019 Cheverolet Traverse is in park. I am receiving a message when the vehicle has been shifted to park. I disengage the park brake, back up and come forward again, and the message continue to appear. I have to repeatedly wiggle or bang against the shifter for an extended period of time until the alert message turns off. This is forcing me to remain in a hot vehicle with my young children in the car in 100 degree temperatures, until I am able to successfully power down my vehicle. This is a safety risk for all.
Additional Notes:
I am getting a shift to park message while 2019 Cheverolet Traverse is in park. I am receiving a message when the vehicle has been shifted to park. I disengage the park brake, back up and come forward again, and the message continue to appear. I have to repeatedly wiggle or bang against the shifter for an extended period of time until the alert message turns off. This is forcing me to remain in a hot vehicle with my young children in the car in 100 degree temperatures, until I am able to successfully power down my vehicle. This is a safety risk for all.
Mfg Campaign: 11594090
Recall Date: Jun 13, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Recall N212356540 does not include the second flex pipe and gasket. I have spoken with several owners & dealerships who state this pipe is bad as well. My personal vehicle has a hole in the 2nd flex pipe that's not covered by the recall. The fumes inside the vehicle are suffocating.
Corrective Action:
Recall N212356540 does not include the second flex pipe and gasket. I have spoken with several owners & dealerships who state this pipe is bad as well. My personal vehicle has a hole in the 2nd flex pipe that's not covered by the recall. The fumes inside the vehicle are suffocating.
Additional Notes:
Recall N212356540 does not include the second flex pipe and gasket. I have spoken with several owners & dealerships who state this pipe is bad as well. My personal vehicle has a hole in the 2nd flex pipe that's not covered by the recall. The fumes inside the vehicle are suffocating.
Mfg Campaign: 11594197
Recall Date: Jun 13, 2024
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