Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212352140
Recall Date: Mar 31, 2022
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2020-2021 Chevrolet Traverse wheelchair accessible vehicles with Power In-floor Ramp conversion. The screw and clip that hold the inner wheel-well plastic shroud in place may chafe against the transmission case, possibly resulting in a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 18, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314760
Recall Date: Oct 15, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268310
Recall Date: Sep 6, 2019
Consumer Complaints
213 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Prematurely damaged exhaust system. Identical to Special Coverage Adjustment N212356540 Front Exhaust Pipe but my dealer and GM says that my VIN it’s not coveted
Corrective Action:
Prematurely damaged exhaust system. Identical to Special Coverage Adjustment N212356540 Front Exhaust Pipe but my dealer and GM says that my VIN it’s not coveted
Additional Notes:
Prematurely damaged exhaust system. Identical to Special Coverage Adjustment N212356540 Front Exhaust Pipe but my dealer and GM says that my VIN it’s not coveted
Mfg Campaign: 11659994
Recall Date: May 9, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car violently shudders when it attempts to shift from 1st to 2nd gear. This happens every time I drive the car and I'm unsure what's wrong with it. I am unable to accelerate quickly when attempting to drive on the highway or when making a turn and am afraid of being hit because it won't accelerate shift gears as it should. I've taken it to the Chevy dealership twice, and the issue was not addressed as requested so, I researched online and learned that this is a common issue in Chevy Traverses, and it doesn't seem to be fixed, even after dealership intervention. I'm wondering if this is why the dealership is hesitant to address the issue. I am concerned for my family's safety.
Corrective Action:
The car violently shudders when it attempts to shift from 1st to 2nd gear. This happens every time I drive the car and I'm unsure what's wrong with it. I am unable to accelerate quickly when attempting to drive on the highway or when making a turn and am afraid of being hit because it won't accelerate shift gears as it should. I've taken it to the Chevy dealership twice, and the issue was not addressed as requested so, I researched online and learned that this is a common issue in Chevy Traverses, and it doesn't seem to be fixed, even after dealership intervention. I'm wondering if this is why the dealership is hesitant to address the issue. I am concerned for my family's safety.
Additional Notes:
The car violently shudders when it attempts to shift from 1st to 2nd gear. This happens every time I drive the car and I'm unsure what's wrong with it. I am unable to accelerate quickly when attempting to drive on the highway or when making a turn and am afraid of being hit because it won't accelerate shift gears as it should. I've taken it to the Chevy dealership twice, and the issue was not addressed as requested so, I researched online and learned that this is a common issue in Chevy Traverses, and it doesn't seem to be fixed, even after dealership intervention. I'm wondering if this is why the dealership is hesitant to address the issue. I am concerned for my family's safety.
Mfg Campaign: 11657697
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
[XXX] [XXX] [XXX] [XXX] 4/16/2025 General Motors Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 Subject: Power Steering Issue – 2020 Chevy Traverse (VIN: [XXX] ) To Whom It May Concern, I am writing to express my concern and frustration regarding a serious issue with my 2020 Chevrolet Traverse, VIN [XXX] . On [XXX], while driving, the steering wheel suddenly became very stiff, making it extremely difficult to turn right or left. A warning message appeared on the dashboard that read: "Reduced Steering Assist." I immediately took the vehicle to a certified dealership, where it has now been sitting for over two months. Despite multiple follow-ups, I have not been provided with a clear repair date. When I contacted the manufacturer, I was informed that the required part is currently on backorder, but again, no estimated time of resolution has been given. During this extended wait, I have been forced to rent a car to manage my daily responsibilities, and so far I’ve accumulated close to $1,000 in rental expenses. My case number is: [XXX]. I am requesting the following: 1. A clear update regarding the repair status of my vehicle. 2. Urgent assistance in obtaining the necessary replacement part. 3. Reimbursement or compensation for the rental car expenses caused by the extended delay, which has not been my fault. I trust that General Motors values its customers and the reliability of its vehicles, and I hope for a prompt and fair resolution to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] [XXX] [XXX] [XXX] 4/16/2025 General Motors Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 Subject: Power Steering Issue – 2020 Chevy Traverse (VIN: [XXX] ) To Whom It May Concern, I am writing to express my concern and frustration regarding a serious issue with my 2020 Chevrolet Traverse, VIN [XXX] . On [XXX], while driving, the steering wheel suddenly became very stiff, making it extremely difficult to turn right or left. A warning message appeared on the dashboard that read: "Reduced Steering Assist." I immediately took the vehicle to a certified dealership, where it has now been sitting for over two months. Despite multiple follow-ups, I have not been provided with a clear repair date. When I contacted the manufacturer, I was informed that the required part is currently on backorder, but again, no estimated time of resolution has been given. During this extended wait, I have been forced to rent a car to manage my daily responsibilities, and so far I’ve accumulated close to $1,000 in rental expenses. My case number is: [XXX]. I am requesting the following: 1. A clear update regarding the repair status of my vehicle. 2. Urgent assistance in obtaining the necessary replacement part. 3. Reimbursement or compensation for the rental car expenses caused by the extended delay, which has not been my fault. I trust that General Motors values its customers and the reliability of its vehicles, and I hope for a prompt and fair resolution to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] [XXX] [XXX] [XXX] 4/16/2025 General Motors Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 Subject: Power Steering Issue – 2020 Chevy Traverse (VIN: [XXX] ) To Whom It May Concern, I am writing to express my concern and frustration regarding a serious issue with my 2020 Chevrolet Traverse, VIN [XXX] . On [XXX], while driving, the steering wheel suddenly became very stiff, making it extremely difficult to turn right or left. A warning message appeared on the dashboard that read: "Reduced Steering Assist." I immediately took the vehicle to a certified dealership, where it has now been sitting for over two months. Despite multiple follow-ups, I have not been provided with a clear repair date. When I contacted the manufacturer, I was informed that the required part is currently on backorder, but again, no estimated time of resolution has been given. During this extended wait, I have been forced to rent a car to manage my daily responsibilities, and so far I’ve accumulated close to $1,000 in rental expenses. My case number is: [XXX]. I am requesting the following: 1. A clear update regarding the repair status of my vehicle. 2. Urgent assistance in obtaining the necessary replacement part. 3. Reimbursement or compensation for the rental car expenses caused by the extended delay, which has not been my fault. I trust that General Motors values its customers and the reliability of its vehicles, and I hope for a prompt and fair resolution to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11654905
Recall Date: Apr 16, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
[XXX] [XXX] [XXX] [XXX] 4/16/2025 General Motors Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 Subject: Power Steering Issue – 2020 Chevy Traverse (VIN: [XXX] ) To Whom It May Concern, I am writing to express my concern and frustration regarding a serious issue with my 2020 Chevrolet Traverse, VIN [XXX] . On [XXX], while driving, the steering wheel suddenly became very stiff, making it extremely difficult to turn right or left. A warning message appeared on the dashboard that read: "Reduced Steering Assist." I immediately took the vehicle to a certified dealership, where it has now been sitting for over two months. Despite multiple follow-ups, I have not been provided with a clear repair date. When I contacted the manufacturer, I was informed that the required part is currently on backorder, but again, no estimated time of resolution has been given. During this extended wait, I have been forced to rent a car to manage my daily responsibilities, and so far I’ve accumulated close to $1,000 in rental expenses. My case number is: [XXX]. I am requesting the following: 1. A clear update regarding the repair status of my vehicle. 2. Urgent assistance in obtaining the necessary replacement part. 3. Reimbursement or compensation for the rental car expenses caused by the extended delay, which has not been my fault. I trust that General Motors values its customers and the reliability of its vehicles, and I hope for a prompt and fair resolution to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] [XXX] [XXX] [XXX] 4/16/2025 General Motors Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 Subject: Power Steering Issue – 2020 Chevy Traverse (VIN: [XXX] ) To Whom It May Concern, I am writing to express my concern and frustration regarding a serious issue with my 2020 Chevrolet Traverse, VIN [XXX] . On [XXX], while driving, the steering wheel suddenly became very stiff, making it extremely difficult to turn right or left. A warning message appeared on the dashboard that read: "Reduced Steering Assist." I immediately took the vehicle to a certified dealership, where it has now been sitting for over two months. Despite multiple follow-ups, I have not been provided with a clear repair date. When I contacted the manufacturer, I was informed that the required part is currently on backorder, but again, no estimated time of resolution has been given. During this extended wait, I have been forced to rent a car to manage my daily responsibilities, and so far I’ve accumulated close to $1,000 in rental expenses. My case number is: [XXX]. I am requesting the following: 1. A clear update regarding the repair status of my vehicle. 2. Urgent assistance in obtaining the necessary replacement part. 3. Reimbursement or compensation for the rental car expenses caused by the extended delay, which has not been my fault. I trust that General Motors values its customers and the reliability of its vehicles, and I hope for a prompt and fair resolution to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] [XXX] [XXX] [XXX] 4/16/2025 General Motors Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 Subject: Power Steering Issue – 2020 Chevy Traverse (VIN: [XXX] ) To Whom It May Concern, I am writing to express my concern and frustration regarding a serious issue with my 2020 Chevrolet Traverse, VIN [XXX] . On [XXX], while driving, the steering wheel suddenly became very stiff, making it extremely difficult to turn right or left. A warning message appeared on the dashboard that read: "Reduced Steering Assist." I immediately took the vehicle to a certified dealership, where it has now been sitting for over two months. Despite multiple follow-ups, I have not been provided with a clear repair date. When I contacted the manufacturer, I was informed that the required part is currently on backorder, but again, no estimated time of resolution has been given. During this extended wait, I have been forced to rent a car to manage my daily responsibilities, and so far I’ve accumulated close to $1,000 in rental expenses. My case number is: [XXX]. I am requesting the following: 1. A clear update regarding the repair status of my vehicle. 2. Urgent assistance in obtaining the necessary replacement part. 3. Reimbursement or compensation for the rental car expenses caused by the extended delay, which has not been my fault. I trust that General Motors values its customers and the reliability of its vehicles, and I hope for a prompt and fair resolution to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11654905
Recall Date: Apr 16, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Mounting bracket on front exhaust pipe separated from the exhaust pipe while driving.
Corrective Action:
Mounting bracket on front exhaust pipe separated from the exhaust pipe while driving.
Additional Notes:
Mounting bracket on front exhaust pipe separated from the exhaust pipe while driving.
Mfg Campaign: 11654717
Recall Date: Apr 15, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Broken exhaust pipe brackets
Corrective Action:
Broken exhaust pipe brackets
Additional Notes:
Broken exhaust pipe brackets
Mfg Campaign: 11654432
Recall Date: Apr 14, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Unknown to some, but yesterday Saturday around 12:30 I was inspecting the speaker ports in the rear 3rd row passenger area and I noticed these square tabs that says airbags, also in the very middle of second row the same thing but in the rear I was removing one of the mouldings to see why the speakers were not playing, upon inspection there are no speakers and neither are there any form of side and or rear collision safety devices ( airbags) other than seatbelts. If that truck were in an accident say like a T-Bone, or rear end collision, or side rear impact no one is guaranteed safely making out without adverse affects on their bodies and health. I'm starting to wonder if this traverse was salvaged and or restored. Why are there no safety features in this truck?!!
Corrective Action:
Unknown to some, but yesterday Saturday around 12:30 I was inspecting the speaker ports in the rear 3rd row passenger area and I noticed these square tabs that says airbags, also in the very middle of second row the same thing but in the rear I was removing one of the mouldings to see why the speakers were not playing, upon inspection there are no speakers and neither are there any form of side and or rear collision safety devices ( airbags) other than seatbelts. If that truck were in an accident say like a T-Bone, or rear end collision, or side rear impact no one is guaranteed safely making out without adverse affects on their bodies and health. I'm starting to wonder if this traverse was salvaged and or restored. Why are there no safety features in this truck?!!
Additional Notes:
Unknown to some, but yesterday Saturday around 12:30 I was inspecting the speaker ports in the rear 3rd row passenger area and I noticed these square tabs that says airbags, also in the very middle of second row the same thing but in the rear I was removing one of the mouldings to see why the speakers were not playing, upon inspection there are no speakers and neither are there any form of side and or rear collision safety devices ( airbags) other than seatbelts. If that truck were in an accident say like a T-Bone, or rear end collision, or side rear impact no one is guaranteed safely making out without adverse affects on their bodies and health. I'm starting to wonder if this traverse was salvaged and or restored. Why are there no safety features in this truck?!!
Mfg Campaign: 11654305
Recall Date: Apr 13, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Unknown to some, but yesterday Saturday around 12:30 I was inspecting the speaker ports in the rear 3rd row passenger area and I noticed these square tabs that says airbags, also in the very middle of second row the same thing but in the rear I was removing one of the mouldings to see why the speakers were not playing, upon inspection there are no speakers and neither are there any form of side and or rear collision safety devices ( airbags) other than seatbelts. If that truck were in an accident say like a T-Bone, or rear end collision, or side rear impact no one is guaranteed safely making out without adverse affects on their bodies and health. I'm starting to wonder if this traverse was salvaged and or restored. Why are there no safety features in this truck?!!
Corrective Action:
Unknown to some, but yesterday Saturday around 12:30 I was inspecting the speaker ports in the rear 3rd row passenger area and I noticed these square tabs that says airbags, also in the very middle of second row the same thing but in the rear I was removing one of the mouldings to see why the speakers were not playing, upon inspection there are no speakers and neither are there any form of side and or rear collision safety devices ( airbags) other than seatbelts. If that truck were in an accident say like a T-Bone, or rear end collision, or side rear impact no one is guaranteed safely making out without adverse affects on their bodies and health. I'm starting to wonder if this traverse was salvaged and or restored. Why are there no safety features in this truck?!!
Additional Notes:
Unknown to some, but yesterday Saturday around 12:30 I was inspecting the speaker ports in the rear 3rd row passenger area and I noticed these square tabs that says airbags, also in the very middle of second row the same thing but in the rear I was removing one of the mouldings to see why the speakers were not playing, upon inspection there are no speakers and neither are there any form of side and or rear collision safety devices ( airbags) other than seatbelts. If that truck were in an accident say like a T-Bone, or rear end collision, or side rear impact no one is guaranteed safely making out without adverse affects on their bodies and health. I'm starting to wonder if this traverse was salvaged and or restored. Why are there no safety features in this truck?!!
Mfg Campaign: 11654305
Recall Date: Apr 13, 2025
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Unknown to some, but yesterday Saturday around 12:30 I was inspecting the speaker ports in the rear 3rd row passenger area and I noticed these square tabs that says airbags, also in the very middle of second row the same thing but in the rear I was removing one of the mouldings to see why the speakers were not playing, upon inspection there are no speakers and neither are there any form of side and or rear collision safety devices ( airbags) other than seatbelts. If that truck were in an accident say like a T-Bone, or rear end collision, or side rear impact no one is guaranteed safely making out without adverse affects on their bodies and health. I'm starting to wonder if this traverse was salvaged and or restored. Why are there no safety features in this truck?!!
Corrective Action:
Unknown to some, but yesterday Saturday around 12:30 I was inspecting the speaker ports in the rear 3rd row passenger area and I noticed these square tabs that says airbags, also in the very middle of second row the same thing but in the rear I was removing one of the mouldings to see why the speakers were not playing, upon inspection there are no speakers and neither are there any form of side and or rear collision safety devices ( airbags) other than seatbelts. If that truck were in an accident say like a T-Bone, or rear end collision, or side rear impact no one is guaranteed safely making out without adverse affects on their bodies and health. I'm starting to wonder if this traverse was salvaged and or restored. Why are there no safety features in this truck?!!
Additional Notes:
Unknown to some, but yesterday Saturday around 12:30 I was inspecting the speaker ports in the rear 3rd row passenger area and I noticed these square tabs that says airbags, also in the very middle of second row the same thing but in the rear I was removing one of the mouldings to see why the speakers were not playing, upon inspection there are no speakers and neither are there any form of side and or rear collision safety devices ( airbags) other than seatbelts. If that truck were in an accident say like a T-Bone, or rear end collision, or side rear impact no one is guaranteed safely making out without adverse affects on their bodies and health. I'm starting to wonder if this traverse was salvaged and or restored. Why are there no safety features in this truck?!!
Mfg Campaign: 11654305
Recall Date: Apr 13, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Front exhaust pipe broken causing check engine light and vehicle to sound rough. It is an emissions issue. This has been confirmed with a dealership. The issue started around middle of March 2025 when check engine light came on.
Corrective Action:
Front exhaust pipe broken causing check engine light and vehicle to sound rough. It is an emissions issue. This has been confirmed with a dealership. The issue started around middle of March 2025 when check engine light came on.
Additional Notes:
Front exhaust pipe broken causing check engine light and vehicle to sound rough. It is an emissions issue. This has been confirmed with a dealership. The issue started around middle of March 2025 when check engine light came on.
Mfg Campaign: 11653905
Recall Date: Apr 10, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front exhaust pipe broken causing check engine light and vehicle to sound rough. It is an emissions issue. This has been confirmed with a dealership. The issue started around middle of March 2025 when check engine light came on.
Corrective Action:
Front exhaust pipe broken causing check engine light and vehicle to sound rough. It is an emissions issue. This has been confirmed with a dealership. The issue started around middle of March 2025 when check engine light came on.
Additional Notes:
Front exhaust pipe broken causing check engine light and vehicle to sound rough. It is an emissions issue. This has been confirmed with a dealership. The issue started around middle of March 2025 when check engine light came on.
Mfg Campaign: 11653905
Recall Date: Apr 10, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION CHATTER AND SLIPPING. I WAS NOT ABLE TO SECURE AN APPOINTMENT BEFORE MY WARRANTY EXPIRED. ATTEMPTED TO CALL GM FOR ASSISTANCE AND THEY WANTED TO CHARGE ME FOR DIAGNOSIS AND COULD NOT ASURE ME OF ANY ASSISTANCE AND SINCE I HAD A DIFFERENT ISSUE WITH MY CHECK ENGINE LIGHT DUE TO FAULTY CATALYTIC CONVERTER THAT WAS UNDER WARRANTY AND I WAS CHARGED AND DID NOT GET MY MONEY BACK, I WENT A DIFFERENT ROUTE. THE DEALER ACTUALLY WANTED TO CHARGE ME TO REPLACE THE CONVERTER. i HAD MY TRANSMISSION REPAIRED AT AAMCO $6000.00. KNOWN ISSUE WITH THESE TRANSMISSIONS BY MANUFACTURER.
Corrective Action:
TRANSMISSION CHATTER AND SLIPPING. I WAS NOT ABLE TO SECURE AN APPOINTMENT BEFORE MY WARRANTY EXPIRED. ATTEMPTED TO CALL GM FOR ASSISTANCE AND THEY WANTED TO CHARGE ME FOR DIAGNOSIS AND COULD NOT ASURE ME OF ANY ASSISTANCE AND SINCE I HAD A DIFFERENT ISSUE WITH MY CHECK ENGINE LIGHT DUE TO FAULTY CATALYTIC CONVERTER THAT WAS UNDER WARRANTY AND I WAS CHARGED AND DID NOT GET MY MONEY BACK, I WENT A DIFFERENT ROUTE. THE DEALER ACTUALLY WANTED TO CHARGE ME TO REPLACE THE CONVERTER. i HAD MY TRANSMISSION REPAIRED AT AAMCO $6000.00. KNOWN ISSUE WITH THESE TRANSMISSIONS BY MANUFACTURER.
Additional Notes:
TRANSMISSION CHATTER AND SLIPPING. I WAS NOT ABLE TO SECURE AN APPOINTMENT BEFORE MY WARRANTY EXPIRED. ATTEMPTED TO CALL GM FOR ASSISTANCE AND THEY WANTED TO CHARGE ME FOR DIAGNOSIS AND COULD NOT ASURE ME OF ANY ASSISTANCE AND SINCE I HAD A DIFFERENT ISSUE WITH MY CHECK ENGINE LIGHT DUE TO FAULTY CATALYTIC CONVERTER THAT WAS UNDER WARRANTY AND I WAS CHARGED AND DID NOT GET MY MONEY BACK, I WENT A DIFFERENT ROUTE. THE DEALER ACTUALLY WANTED TO CHARGE ME TO REPLACE THE CONVERTER. i HAD MY TRANSMISSION REPAIRED AT AAMCO $6000.00. KNOWN ISSUE WITH THESE TRANSMISSIONS BY MANUFACTURER.
Mfg Campaign: 11653680
Recall Date: Apr 9, 2025
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle jerked abnormally and stalled. The check engine warning light was illuminated. Additionally, the message "Shift into Neutral, and Start Vehicle" was displayed on the instrument panel. The vehicle was towed to a local dealer; where the fuel injectors were cleaned; however, the failure persisted. The contact stated that while attempting to use the Push-To-Start feature, the vehicle hesitated to start. The vehicle was taken back to the same local dealer where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was taken to a local Pep Boys for a second opinion, where it was diagnosed, and several unknown error codes were retrieved. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle jerked abnormally and stalled. The check engine warning light was illuminated. Additionally, the message "Shift into Neutral, and Start Vehicle" was displayed on the instrument panel. The vehicle was towed to a local dealer; where the fuel injectors were cleaned; however, the failure persisted. The contact stated that while attempting to use the Push-To-Start feature, the vehicle hesitated to start. The vehicle was taken back to the same local dealer where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was taken to a local Pep Boys for a second opinion, where it was diagnosed, and several unknown error codes were retrieved. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle jerked abnormally and stalled. The check engine warning light was illuminated. Additionally, the message "Shift into Neutral, and Start Vehicle" was displayed on the instrument panel. The vehicle was towed to a local dealer; where the fuel injectors were cleaned; however, the failure persisted. The contact stated that while attempting to use the Push-To-Start feature, the vehicle hesitated to start. The vehicle was taken back to the same local dealer where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was taken to a local Pep Boys for a second opinion, where it was diagnosed, and several unknown error codes were retrieved. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Mfg Campaign: 11653480
Recall Date: Apr 8, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Had noticed a rattle every time when I start the vehicle.I got under and had located a broken front exhaust hanger. A few week later I noticed a different sound coming from under the vehicle. I go back to the under side and locked the exhaust flex pipe has now ripped at the front exhaust bracket. Mine being a 2020 isn't coved by the 2019 or the 2021 special coverage. Chevrolet needs to fix this issue.
Corrective Action:
Had noticed a rattle every time when I start the vehicle.I got under and had located a broken front exhaust hanger. A few week later I noticed a different sound coming from under the vehicle. I go back to the under side and locked the exhaust flex pipe has now ripped at the front exhaust bracket. Mine being a 2020 isn't coved by the 2019 or the 2021 special coverage. Chevrolet needs to fix this issue.
Additional Notes:
Had noticed a rattle every time when I start the vehicle.I got under and had located a broken front exhaust hanger. A few week later I noticed a different sound coming from under the vehicle. I go back to the under side and locked the exhaust flex pipe has now ripped at the front exhaust bracket. Mine being a 2020 isn't coved by the 2019 or the 2021 special coverage. Chevrolet needs to fix this issue.
Mfg Campaign: 11653311
Recall Date: Apr 7, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 25 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the catalytic convertor had failed needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls associated with the VIN. The approximate failure mileage was 58,000.
Corrective Action:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 25 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the catalytic convertor had failed needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls associated with the VIN. The approximate failure mileage was 58,000.
Additional Notes:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 25 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the catalytic convertor had failed needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls associated with the VIN. The approximate failure mileage was 58,000.
Mfg Campaign: 11652396
Recall Date: Apr 2, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 25 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the catalytic convertor had failed needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls associated with the VIN. The approximate failure mileage was 58,000.
Corrective Action:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 25 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the catalytic convertor had failed needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls associated with the VIN. The approximate failure mileage was 58,000.
Additional Notes:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 25 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the catalytic convertor had failed needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls associated with the VIN. The approximate failure mileage was 58,000.
Mfg Campaign: 11652396
Recall Date: Apr 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Car started making a “pinging” noise and gradually got worse over time. Finally today, it’s really bad so I crawl under and look to notice not one but TWO holes in the exhaust pipe. I noticed several recalls on other models with the same issue but not this year.
Corrective Action:
Car started making a “pinging” noise and gradually got worse over time. Finally today, it’s really bad so I crawl under and look to notice not one but TWO holes in the exhaust pipe. I noticed several recalls on other models with the same issue but not this year.
Additional Notes:
Car started making a “pinging” noise and gradually got worse over time. Finally today, it’s really bad so I crawl under and look to notice not one but TWO holes in the exhaust pipe. I noticed several recalls on other models with the same issue but not this year.
Mfg Campaign: 11651127
Recall Date: Mar 27, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The Transmission went out at 128k miles, a BRAND NEW GM transmission was replaced at a cost of $6,800 to me as it was not under warranty. Less than 2 months and 2k miles later, the new transmission went out. I just got my car back yesterday with yet another GM transmission and once again it is jerking, so I’m sure another faulty transmission from General Motors
Corrective Action:
The Transmission went out at 128k miles, a BRAND NEW GM transmission was replaced at a cost of $6,800 to me as it was not under warranty. Less than 2 months and 2k miles later, the new transmission went out. I just got my car back yesterday with yet another GM transmission and once again it is jerking, so I’m sure another faulty transmission from General Motors
Additional Notes:
The Transmission went out at 128k miles, a BRAND NEW GM transmission was replaced at a cost of $6,800 to me as it was not under warranty. Less than 2 months and 2k miles later, the new transmission went out. I just got my car back yesterday with yet another GM transmission and once again it is jerking, so I’m sure another faulty transmission from General Motors
Mfg Campaign: 11650864
Recall Date: Mar 26, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The exahust leaks and has noise just like all the other Traverse that have the recall, this also needs the same recall
Corrective Action:
The exahust leaks and has noise just like all the other Traverse that have the recall, this also needs the same recall
Additional Notes:
The exahust leaks and has noise just like all the other Traverse that have the recall, this also needs the same recall
Mfg Campaign: 11648496
Recall Date: Mar 15, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle developed a large hole in the exhaust pipe going to front converter. Identical failure which is noted in an April 30,2023 bulletin which specifically narrowed defects down to the 2019 Chevy Traverse. ( Special Coverage# N212356540). Dealership did repair defective exhaust section although my warranty coverage refused to cover defect. Significant safety hazard to state the least anytime a section of any exhaust component begins to deteriorate and come apart on welded sections of pipe. My vehicle has approximately 59000 miles of use and I simply cannot understand why GM refuses to reimburse my out of pocket costs related to this defect.
Corrective Action:
Vehicle developed a large hole in the exhaust pipe going to front converter. Identical failure which is noted in an April 30,2023 bulletin which specifically narrowed defects down to the 2019 Chevy Traverse. ( Special Coverage# N212356540). Dealership did repair defective exhaust section although my warranty coverage refused to cover defect. Significant safety hazard to state the least anytime a section of any exhaust component begins to deteriorate and come apart on welded sections of pipe. My vehicle has approximately 59000 miles of use and I simply cannot understand why GM refuses to reimburse my out of pocket costs related to this defect.
Additional Notes:
Vehicle developed a large hole in the exhaust pipe going to front converter. Identical failure which is noted in an April 30,2023 bulletin which specifically narrowed defects down to the 2019 Chevy Traverse. ( Special Coverage# N212356540). Dealership did repair defective exhaust section although my warranty coverage refused to cover defect. Significant safety hazard to state the least anytime a section of any exhaust component begins to deteriorate and come apart on welded sections of pipe. My vehicle has approximately 59000 miles of use and I simply cannot understand why GM refuses to reimburse my out of pocket costs related to this defect.
Mfg Campaign: 11647841
Recall Date: Mar 12, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury