Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212352140
Recall Date: Mar 31, 2022
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2020-2021 Chevrolet Traverse wheelchair accessible vehicles with Power In-floor Ramp conversion. The screw and clip that hold the inner wheel-well plastic shroud in place may chafe against the transmission case, possibly resulting in a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 18, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314760
Recall Date: Oct 15, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268310
Recall Date: Sep 6, 2019
Consumer Complaints
213 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving approximately 35 MPH, there was an abnormally loud sound coming from the vehicle. The contact then started to smell an exhaust odor inside the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was notified of a cracked exhaust pipe. The vehicle was repaired. The contact was made aware of TSB: PIP5681A (Exhaust leak, Lean Codes, Rattle Noise, or Catalytic Converter Failures). The manufacture was notified of the failure. The manufacture informed the contact that VIN was not under recall. The failure mileage was approximately 49,643.
Corrective Action:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving approximately 35 MPH, there was an abnormally loud sound coming from the vehicle. The contact then started to smell an exhaust odor inside the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was notified of a cracked exhaust pipe. The vehicle was repaired. The contact was made aware of TSB: PIP5681A (Exhaust leak, Lean Codes, Rattle Noise, or Catalytic Converter Failures). The manufacture was notified of the failure. The manufacture informed the contact that VIN was not under recall. The failure mileage was approximately 49,643.
Additional Notes:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving approximately 35 MPH, there was an abnormally loud sound coming from the vehicle. The contact then started to smell an exhaust odor inside the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was notified of a cracked exhaust pipe. The vehicle was repaired. The contact was made aware of TSB: PIP5681A (Exhaust leak, Lean Codes, Rattle Noise, or Catalytic Converter Failures). The manufacture was notified of the failure. The manufacture informed the contact that VIN was not under recall. The failure mileage was approximately 49,643.
Mfg Campaign: 11508321
Recall Date: Feb 21, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is an electrical short that keeps shutting down the stereo. I bought my car new Dec 2020. In the summer of 2022 I was driving my car and the stereo and dashboard suddenly shut off. I pulled over and it came back on after a few seconds. I was told by Chevrolet first that the stereo was faulty and then that there was an electrical problem affecting the stereo. On Dec 24, 2022 I was driving my car and again the stereo suddenly shut off and started power cycling, turning off and turning on several times. I took it in to be inspected on Dec 26, 2022 and was told that there was an electrical issue affecting the stereo and they would have to get approval from the warranty company to have it replaced again. It was finally replaced yesterday 02/17/2023. Now I’m wondering if there’s an electrical problem what’s going to be affected next or how long til it causes problems again. I don’t feel safe driving my children in the car if it’s having an electrical problem.
Corrective Action:
There is an electrical short that keeps shutting down the stereo. I bought my car new Dec 2020. In the summer of 2022 I was driving my car and the stereo and dashboard suddenly shut off. I pulled over and it came back on after a few seconds. I was told by Chevrolet first that the stereo was faulty and then that there was an electrical problem affecting the stereo. On Dec 24, 2022 I was driving my car and again the stereo suddenly shut off and started power cycling, turning off and turning on several times. I took it in to be inspected on Dec 26, 2022 and was told that there was an electrical issue affecting the stereo and they would have to get approval from the warranty company to have it replaced again. It was finally replaced yesterday 02/17/2023. Now I’m wondering if there’s an electrical problem what’s going to be affected next or how long til it causes problems again. I don’t feel safe driving my children in the car if it’s having an electrical problem.
Additional Notes:
There is an electrical short that keeps shutting down the stereo. I bought my car new Dec 2020. In the summer of 2022 I was driving my car and the stereo and dashboard suddenly shut off. I pulled over and it came back on after a few seconds. I was told by Chevrolet first that the stereo was faulty and then that there was an electrical problem affecting the stereo. On Dec 24, 2022 I was driving my car and again the stereo suddenly shut off and started power cycling, turning off and turning on several times. I took it in to be inspected on Dec 26, 2022 and was told that there was an electrical issue affecting the stereo and they would have to get approval from the warranty company to have it replaced again. It was finally replaced yesterday 02/17/2023. Now I’m wondering if there’s an electrical problem what’s going to be affected next or how long til it causes problems again. I don’t feel safe driving my children in the car if it’s having an electrical problem.
Mfg Campaign: 11507994
Recall Date: Feb 18, 2023
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
Front exhaust pipe breaks at bracket due to poor design and ineffective welding causing exhaust leak, exhaust rattle, multiple trouble codes. Technical service bulletin PIP5681 and Special Coverage Adjustment N212356540 already exist for known problem.
Corrective Action:
Front exhaust pipe breaks at bracket due to poor design and ineffective welding causing exhaust leak, exhaust rattle, multiple trouble codes. Technical service bulletin PIP5681 and Special Coverage Adjustment N212356540 already exist for known problem.
Additional Notes:
Front exhaust pipe breaks at bracket due to poor design and ineffective welding causing exhaust leak, exhaust rattle, multiple trouble codes. Technical service bulletin PIP5681 and Special Coverage Adjustment N212356540 already exist for known problem.
Mfg Campaign: 11503390
Recall Date: Jan 24, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Muffler pipes are rubbing on the metal that was used to hold the muffler pipes from dragging. There is nothing to stop this from happening. If it’s Rubbing holes in the muffler then it’s allowing the fumes into the ozone layer and also wasting gas and messing the engine up m, causing the engine to read wrong. This is not Normal wear and tear this is a manufactured default that should not be my responsibility bc it wasn’t secured correctly.
Corrective Action:
Muffler pipes are rubbing on the metal that was used to hold the muffler pipes from dragging. There is nothing to stop this from happening. If it’s Rubbing holes in the muffler then it’s allowing the fumes into the ozone layer and also wasting gas and messing the engine up m, causing the engine to read wrong. This is not Normal wear and tear this is a manufactured default that should not be my responsibility bc it wasn’t secured correctly.
Additional Notes:
Muffler pipes are rubbing on the metal that was used to hold the muffler pipes from dragging. There is nothing to stop this from happening. If it’s Rubbing holes in the muffler then it’s allowing the fumes into the ozone layer and also wasting gas and messing the engine up m, causing the engine to read wrong. This is not Normal wear and tear this is a manufactured default that should not be my responsibility bc it wasn’t secured correctly.
Mfg Campaign: 11496919
Recall Date: Dec 11, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving down the street and my car started to randomly jerk. When I pushed the gas the car got slower. Once in a safe place I pulled over and sat there for a few minutes. When I accelerated again the car had a sound like the car was speeding up, but there was no speed. It drifted. So I crossed the traffic light and pulled over again. I turned the car off. I waited for about 5 minutes, turned the car on and that's when the engine light came on. I had to drive slower to make it home. Once I made it home I put the car in Reverse and noticed that my back up camera was not working as well. I am so frustrated.
Corrective Action:
I was driving down the street and my car started to randomly jerk. When I pushed the gas the car got slower. Once in a safe place I pulled over and sat there for a few minutes. When I accelerated again the car had a sound like the car was speeding up, but there was no speed. It drifted. So I crossed the traffic light and pulled over again. I turned the car off. I waited for about 5 minutes, turned the car on and that's when the engine light came on. I had to drive slower to make it home. Once I made it home I put the car in Reverse and noticed that my back up camera was not working as well. I am so frustrated.
Additional Notes:
I was driving down the street and my car started to randomly jerk. When I pushed the gas the car got slower. Once in a safe place I pulled over and sat there for a few minutes. When I accelerated again the car had a sound like the car was speeding up, but there was no speed. It drifted. So I crossed the traffic light and pulled over again. I turned the car off. I waited for about 5 minutes, turned the car on and that's when the engine light came on. I had to drive slower to make it home. Once I made it home I put the car in Reverse and noticed that my back up camera was not working as well. I am so frustrated.
Mfg Campaign: 11494934
Recall Date: Nov 26, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving down the street and my car started to randomly jerk. When I pushed the gas the car got slower. Once in a safe place I pulled over and sat there for a few minutes. When I accelerated again the car had a sound like the car was speeding up, but there was no speed. It drifted. So I crossed the traffic light and pulled over again. I turned the car off. I waited for about 5 minutes, turned the car on and that's when the engine light came on. I had to drive slower to make it home. Once I made it home I put the car in Reverse and noticed that my back up camera was not working as well. I am so frustrated.
Corrective Action:
I was driving down the street and my car started to randomly jerk. When I pushed the gas the car got slower. Once in a safe place I pulled over and sat there for a few minutes. When I accelerated again the car had a sound like the car was speeding up, but there was no speed. It drifted. So I crossed the traffic light and pulled over again. I turned the car off. I waited for about 5 minutes, turned the car on and that's when the engine light came on. I had to drive slower to make it home. Once I made it home I put the car in Reverse and noticed that my back up camera was not working as well. I am so frustrated.
Additional Notes:
I was driving down the street and my car started to randomly jerk. When I pushed the gas the car got slower. Once in a safe place I pulled over and sat there for a few minutes. When I accelerated again the car had a sound like the car was speeding up, but there was no speed. It drifted. So I crossed the traffic light and pulled over again. I turned the car off. I waited for about 5 minutes, turned the car on and that's when the engine light came on. I had to drive slower to make it home. Once I made it home I put the car in Reverse and noticed that my back up camera was not working as well. I am so frustrated.
Mfg Campaign: 11494934
Recall Date: Nov 26, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This vehicle has completely lost power and stalled on the freeway twice. The first time, I was with my wife and children when it happened on the highway. The vehicle stalled in the far right lane of traffic and it wouldn't restart. We had to risk our lives and push the vehicle off the freeway and onto the shoulder while other vehicles raced by. We are fortunate that we did not die or become seriously injured. The second time the vehicle stalled on the highway, my wife was crossing the highway and the vehicle once again lost all power and shut-off. She is fortunate that she was not killed in a T-bone collision. The first time, there was a dash warning stating to SERVICE ESC. The second time, there was no warning lights or dash illumination of a problem beforehand. The vehicle has been taken to the Chevrolet dealership twice. They ran a diagnostic and stated the starter was pulling too many amps which caused the vehicles fuse block to blow, resulting in total failure of all vehicle components. Total repair cost for first repair was approximately 1,000 dollars. We are awaiting the service advisors diagnostic for this second incident. The first repair is covered under a 2 year unlimited mile warranty so hopefully when they replace the starter and fuse block this time, they will also find the root cause of the problem. I feel as if our lives and well-being are in jeopardy since the first incident and we no longer feel safe driving this vehicle which has stalled twice during highway conditions. I am confident that we will no longer be GM consumers due to these life risking incidents.
Corrective Action:
This vehicle has completely lost power and stalled on the freeway twice. The first time, I was with my wife and children when it happened on the highway. The vehicle stalled in the far right lane of traffic and it wouldn't restart. We had to risk our lives and push the vehicle off the freeway and onto the shoulder while other vehicles raced by. We are fortunate that we did not die or become seriously injured. The second time the vehicle stalled on the highway, my wife was crossing the highway and the vehicle once again lost all power and shut-off. She is fortunate that she was not killed in a T-bone collision. The first time, there was a dash warning stating to SERVICE ESC. The second time, there was no warning lights or dash illumination of a problem beforehand. The vehicle has been taken to the Chevrolet dealership twice. They ran a diagnostic and stated the starter was pulling too many amps which caused the vehicles fuse block to blow, resulting in total failure of all vehicle components. Total repair cost for first repair was approximately 1,000 dollars. We are awaiting the service advisors diagnostic for this second incident. The first repair is covered under a 2 year unlimited mile warranty so hopefully when they replace the starter and fuse block this time, they will also find the root cause of the problem. I feel as if our lives and well-being are in jeopardy since the first incident and we no longer feel safe driving this vehicle which has stalled twice during highway conditions. I am confident that we will no longer be GM consumers due to these life risking incidents.
Additional Notes:
This vehicle has completely lost power and stalled on the freeway twice. The first time, I was with my wife and children when it happened on the highway. The vehicle stalled in the far right lane of traffic and it wouldn't restart. We had to risk our lives and push the vehicle off the freeway and onto the shoulder while other vehicles raced by. We are fortunate that we did not die or become seriously injured. The second time the vehicle stalled on the highway, my wife was crossing the highway and the vehicle once again lost all power and shut-off. She is fortunate that she was not killed in a T-bone collision. The first time, there was a dash warning stating to SERVICE ESC. The second time, there was no warning lights or dash illumination of a problem beforehand. The vehicle has been taken to the Chevrolet dealership twice. They ran a diagnostic and stated the starter was pulling too many amps which caused the vehicles fuse block to blow, resulting in total failure of all vehicle components. Total repair cost for first repair was approximately 1,000 dollars. We are awaiting the service advisors diagnostic for this second incident. The first repair is covered under a 2 year unlimited mile warranty so hopefully when they replace the starter and fuse block this time, they will also find the root cause of the problem. I feel as if our lives and well-being are in jeopardy since the first incident and we no longer feel safe driving this vehicle which has stalled twice during highway conditions. I am confident that we will no longer be GM consumers due to these life risking incidents.
Mfg Campaign: 11494636
Recall Date: Nov 22, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
This vehicle has completely lost power and stalled on the freeway twice. The first time, I was with my wife and children when it happened on the highway. The vehicle stalled in the far right lane of traffic and it wouldn't restart. We had to risk our lives and push the vehicle off the freeway and onto the shoulder while other vehicles raced by. We are fortunate that we did not die or become seriously injured. The second time the vehicle stalled on the highway, my wife was crossing the highway and the vehicle once again lost all power and shut-off. She is fortunate that she was not killed in a T-bone collision. The first time, there was a dash warning stating to SERVICE ESC. The second time, there was no warning lights or dash illumination of a problem beforehand. The vehicle has been taken to the Chevrolet dealership twice. They ran a diagnostic and stated the starter was pulling too many amps which caused the vehicles fuse block to blow, resulting in total failure of all vehicle components. Total repair cost for first repair was approximately 1,000 dollars. We are awaiting the service advisors diagnostic for this second incident. The first repair is covered under a 2 year unlimited mile warranty so hopefully when they replace the starter and fuse block this time, they will also find the root cause of the problem. I feel as if our lives and well-being are in jeopardy since the first incident and we no longer feel safe driving this vehicle which has stalled twice during highway conditions. I am confident that we will no longer be GM consumers due to these life risking incidents.
Corrective Action:
This vehicle has completely lost power and stalled on the freeway twice. The first time, I was with my wife and children when it happened on the highway. The vehicle stalled in the far right lane of traffic and it wouldn't restart. We had to risk our lives and push the vehicle off the freeway and onto the shoulder while other vehicles raced by. We are fortunate that we did not die or become seriously injured. The second time the vehicle stalled on the highway, my wife was crossing the highway and the vehicle once again lost all power and shut-off. She is fortunate that she was not killed in a T-bone collision. The first time, there was a dash warning stating to SERVICE ESC. The second time, there was no warning lights or dash illumination of a problem beforehand. The vehicle has been taken to the Chevrolet dealership twice. They ran a diagnostic and stated the starter was pulling too many amps which caused the vehicles fuse block to blow, resulting in total failure of all vehicle components. Total repair cost for first repair was approximately 1,000 dollars. We are awaiting the service advisors diagnostic for this second incident. The first repair is covered under a 2 year unlimited mile warranty so hopefully when they replace the starter and fuse block this time, they will also find the root cause of the problem. I feel as if our lives and well-being are in jeopardy since the first incident and we no longer feel safe driving this vehicle which has stalled twice during highway conditions. I am confident that we will no longer be GM consumers due to these life risking incidents.
Additional Notes:
This vehicle has completely lost power and stalled on the freeway twice. The first time, I was with my wife and children when it happened on the highway. The vehicle stalled in the far right lane of traffic and it wouldn't restart. We had to risk our lives and push the vehicle off the freeway and onto the shoulder while other vehicles raced by. We are fortunate that we did not die or become seriously injured. The second time the vehicle stalled on the highway, my wife was crossing the highway and the vehicle once again lost all power and shut-off. She is fortunate that she was not killed in a T-bone collision. The first time, there was a dash warning stating to SERVICE ESC. The second time, there was no warning lights or dash illumination of a problem beforehand. The vehicle has been taken to the Chevrolet dealership twice. They ran a diagnostic and stated the starter was pulling too many amps which caused the vehicles fuse block to blow, resulting in total failure of all vehicle components. Total repair cost for first repair was approximately 1,000 dollars. We are awaiting the service advisors diagnostic for this second incident. The first repair is covered under a 2 year unlimited mile warranty so hopefully when they replace the starter and fuse block this time, they will also find the root cause of the problem. I feel as if our lives and well-being are in jeopardy since the first incident and we no longer feel safe driving this vehicle which has stalled twice during highway conditions. I am confident that we will no longer be GM consumers due to these life risking incidents.
Mfg Campaign: 11494636
Recall Date: Nov 22, 2022
General Motors, Llc
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
255/65R18 11T M+S I have to keep taking my vehicle in to get air filled into the tires due to losing air in them after a few days.
Corrective Action:
255/65R18 11T M+S I have to keep taking my vehicle in to get air filled into the tires due to losing air in them after a few days.
Additional Notes:
255/65R18 11T M+S I have to keep taking my vehicle in to get air filled into the tires due to losing air in them after a few days.
Mfg Campaign: 11491693
Recall Date: Oct 31, 2022
General Motors, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
255/65R18 11T M+S I have to keep taking my vehicle in to get air filled into the tires due to losing air in them after a few days.
Corrective Action:
255/65R18 11T M+S I have to keep taking my vehicle in to get air filled into the tires due to losing air in them after a few days.
Additional Notes:
255/65R18 11T M+S I have to keep taking my vehicle in to get air filled into the tires due to losing air in them after a few days.
Mfg Campaign: 11491693
Recall Date: Oct 31, 2022
General Motors, Llc
Defect Description:
TIRES:MARKINGS
Potential Consequences:
255/65R18 11T M+S I have to keep taking my vehicle in to get air filled into the tires due to losing air in them after a few days.
Corrective Action:
255/65R18 11T M+S I have to keep taking my vehicle in to get air filled into the tires due to losing air in them after a few days.
Additional Notes:
255/65R18 11T M+S I have to keep taking my vehicle in to get air filled into the tires due to losing air in them after a few days.
Mfg Campaign: 11491693
Recall Date: Oct 31, 2022
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
Exhaust manifold/down pipe to cat. The exhaust pipe broke just past where it hooks up to the engine block. The breakage caused exhaust fumes to enter the cabin while not moving and at idle. The vehicle has 80K plus miles so was out of warranty. I fixed the issue myself since I have the technical and mechanical know how. There never was any check engine or other warning lights. Nothing caused the issue other than normal everyday driving. I had to disconnect the exhaust from the block and after the cat. I welded the pipe back together and fixed the issue. I could have bought a replacement part for over $400, but that was not possible on our budget at this time.
Corrective Action:
Exhaust manifold/down pipe to cat. The exhaust pipe broke just past where it hooks up to the engine block. The breakage caused exhaust fumes to enter the cabin while not moving and at idle. The vehicle has 80K plus miles so was out of warranty. I fixed the issue myself since I have the technical and mechanical know how. There never was any check engine or other warning lights. Nothing caused the issue other than normal everyday driving. I had to disconnect the exhaust from the block and after the cat. I welded the pipe back together and fixed the issue. I could have bought a replacement part for over $400, but that was not possible on our budget at this time.
Additional Notes:
Exhaust manifold/down pipe to cat. The exhaust pipe broke just past where it hooks up to the engine block. The breakage caused exhaust fumes to enter the cabin while not moving and at idle. The vehicle has 80K plus miles so was out of warranty. I fixed the issue myself since I have the technical and mechanical know how. There never was any check engine or other warning lights. Nothing caused the issue other than normal everyday driving. I had to disconnect the exhaust from the block and after the cat. I welded the pipe back together and fixed the issue. I could have bought a replacement part for over $400, but that was not possible on our budget at this time.
Mfg Campaign: 11482838
Recall Date: Sep 4, 2022
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Display screen for camera is black with indicator of camera malfunction. In for repair at dealer 3 times 1) first diagnosis was the video control module, that was replace and worked for a few months 2) second time black screen, diagnosis was rear camera, that was replaced, worked a few months. 3) black screen again, currently in for repair again
Corrective Action:
Display screen for camera is black with indicator of camera malfunction. In for repair at dealer 3 times 1) first diagnosis was the video control module, that was replace and worked for a few months 2) second time black screen, diagnosis was rear camera, that was replaced, worked a few months. 3) black screen again, currently in for repair again
Additional Notes:
Display screen for camera is black with indicator of camera malfunction. In for repair at dealer 3 times 1) first diagnosis was the video control module, that was replace and worked for a few months 2) second time black screen, diagnosis was rear camera, that was replaced, worked a few months. 3) black screen again, currently in for repair again
Mfg Campaign: 11479386
Recall Date: Aug 15, 2022
General Motors, Llc
Defect Description:
SEAT BELTS:PRETENSIONER
Potential Consequences:
The contact owned a 2020 Chevrolet Traverse. The contact stated that while driving at approximately 35 - 40 MPH, the contact rear-ended another vehicle. The driver's side front seat belt pre-tensioner was loose and did not restrain the contact in the seat upon impact. The air bags were deployed upon impact. The contact suffered bruising on her chest, a lacerated thumb, and a fractured elbow from the air bag deployment. Medical attention was received. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,500.
Corrective Action:
The contact owned a 2020 Chevrolet Traverse. The contact stated that while driving at approximately 35 - 40 MPH, the contact rear-ended another vehicle. The driver's side front seat belt pre-tensioner was loose and did not restrain the contact in the seat upon impact. The air bags were deployed upon impact. The contact suffered bruising on her chest, a lacerated thumb, and a fractured elbow from the air bag deployment. Medical attention was received. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,500.
Additional Notes:
The contact owned a 2020 Chevrolet Traverse. The contact stated that while driving at approximately 35 - 40 MPH, the contact rear-ended another vehicle. The driver's side front seat belt pre-tensioner was loose and did not restrain the contact in the seat upon impact. The air bags were deployed upon impact. The contact suffered bruising on her chest, a lacerated thumb, and a fractured elbow from the air bag deployment. Medical attention was received. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,500.
Mfg Campaign: 11470463
Recall Date: Jun 22, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The parking brake symbol also displayed on the instrument panel. Additionally, the instrument panel then went blank. The contact drove the vehicle to his residence and parked the vehicle. The contact then noticed that after turning the vehicle off, the radio remained on and the contact was unable to manually turn off the radio. The contact attempted to start the vehicle the following day and the battery was drained. The contact had the vehicle jump-started and drove the vehicle to a dealer who attempted to diagnose the vehicle however, all the data had been erased. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 29,700.
Corrective Action:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The parking brake symbol also displayed on the instrument panel. Additionally, the instrument panel then went blank. The contact drove the vehicle to his residence and parked the vehicle. The contact then noticed that after turning the vehicle off, the radio remained on and the contact was unable to manually turn off the radio. The contact attempted to start the vehicle the following day and the battery was drained. The contact had the vehicle jump-started and drove the vehicle to a dealer who attempted to diagnose the vehicle however, all the data had been erased. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 29,700.
Additional Notes:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The parking brake symbol also displayed on the instrument panel. Additionally, the instrument panel then went blank. The contact drove the vehicle to his residence and parked the vehicle. The contact then noticed that after turning the vehicle off, the radio remained on and the contact was unable to manually turn off the radio. The contact attempted to start the vehicle the following day and the battery was drained. The contact had the vehicle jump-started and drove the vehicle to a dealer who attempted to diagnose the vehicle however, all the data had been erased. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 29,700.
Mfg Campaign: 11465473
Recall Date: May 20, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission shudders when warmed up. After driving Transmission will shudder pulling hills. It becomes worse and more noticeable the longer it is driven and when hot out. Numerous times after driving for a few hundred miles and then stopping, the vehicle will shudder trying to take off. Has been back to the dealership 4 times now for the same issue. First time was told it needed a torque converter, when taking it in to have the torque convertor changed a TSB was located advising to change the transmission fluid instead (January of 2022). After about 1000 miles issue has came back. Dealership is unable to duplicate it due to it being worse on hot days and unable to drive for long periods of times. There have been numerous complaints after researching online about this with the Chevy traverse. This vehicle has almost left me sitting in the middle of intersections due to Shuddering.
Corrective Action:
Transmission shudders when warmed up. After driving Transmission will shudder pulling hills. It becomes worse and more noticeable the longer it is driven and when hot out. Numerous times after driving for a few hundred miles and then stopping, the vehicle will shudder trying to take off. Has been back to the dealership 4 times now for the same issue. First time was told it needed a torque converter, when taking it in to have the torque convertor changed a TSB was located advising to change the transmission fluid instead (January of 2022). After about 1000 miles issue has came back. Dealership is unable to duplicate it due to it being worse on hot days and unable to drive for long periods of times. There have been numerous complaints after researching online about this with the Chevy traverse. This vehicle has almost left me sitting in the middle of intersections due to Shuddering.
Additional Notes:
Transmission shudders when warmed up. After driving Transmission will shudder pulling hills. It becomes worse and more noticeable the longer it is driven and when hot out. Numerous times after driving for a few hundred miles and then stopping, the vehicle will shudder trying to take off. Has been back to the dealership 4 times now for the same issue. First time was told it needed a torque converter, when taking it in to have the torque convertor changed a TSB was located advising to change the transmission fluid instead (January of 2022). After about 1000 miles issue has came back. Dealership is unable to duplicate it due to it being worse on hot days and unable to drive for long periods of times. There have been numerous complaints after researching online about this with the Chevy traverse. This vehicle has almost left me sitting in the middle of intersections due to Shuddering.
Mfg Campaign: 11464035
Recall Date: May 10, 2022
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
I reached between the driver seat and center console to retrieve my keys. When I pulled my hand back up something on the seat sliced my hand open and I needed 5 stitches. After looking closely at both the front seats (driver and passenger) there is a very sharp piece between the seat and console on both seats. Chevrolet corporate was contacted and they said to take it to a dealer so it doesn’t happen again. My vehicle is scheduled to be inspected by a dealer on 12/08/21. 1. Sharp piece on seat and yes it’s available for inspection 2. Hand was cut when reaching between seat and center console resulting in 5 stitches. 3. Chevy corporate said thanks for letting them know and advised taking it to a dealer so it “doesn’t happen again.” The local dealer scheduled me for an inspection but did not say whether or not this is something they’ve heard before. 4. The vehicle will be inspected by a dealer on 12/08/21 (the soonest they had available). 5. No warnings/messages prior to incident
Corrective Action:
I reached between the driver seat and center console to retrieve my keys. When I pulled my hand back up something on the seat sliced my hand open and I needed 5 stitches. After looking closely at both the front seats (driver and passenger) there is a very sharp piece between the seat and console on both seats. Chevrolet corporate was contacted and they said to take it to a dealer so it doesn’t happen again. My vehicle is scheduled to be inspected by a dealer on 12/08/21. 1. Sharp piece on seat and yes it’s available for inspection 2. Hand was cut when reaching between seat and center console resulting in 5 stitches. 3. Chevy corporate said thanks for letting them know and advised taking it to a dealer so it “doesn’t happen again.” The local dealer scheduled me for an inspection but did not say whether or not this is something they’ve heard before. 4. The vehicle will be inspected by a dealer on 12/08/21 (the soonest they had available). 5. No warnings/messages prior to incident
Additional Notes:
I reached between the driver seat and center console to retrieve my keys. When I pulled my hand back up something on the seat sliced my hand open and I needed 5 stitches. After looking closely at both the front seats (driver and passenger) there is a very sharp piece between the seat and console on both seats. Chevrolet corporate was contacted and they said to take it to a dealer so it doesn’t happen again. My vehicle is scheduled to be inspected by a dealer on 12/08/21. 1. Sharp piece on seat and yes it’s available for inspection 2. Hand was cut when reaching between seat and center console resulting in 5 stitches. 3. Chevy corporate said thanks for letting them know and advised taking it to a dealer so it “doesn’t happen again.” The local dealer scheduled me for an inspection but did not say whether or not this is something they’ve heard before. 4. The vehicle will be inspected by a dealer on 12/08/21 (the soonest they had available). 5. No warnings/messages prior to incident
Mfg Campaign: 11441817
Recall Date: Nov 27, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
UNKNOWN We were on the highway when we noticed the engine light come on, then the fuel gage went all the way to empty then back up again. We were going about 65-70 mph. I am taking my vehicle in today to get fixed
Corrective Action:
UNKNOWN We were on the highway when we noticed the engine light come on, then the fuel gage went all the way to empty then back up again. We were going about 65-70 mph. I am taking my vehicle in today to get fixed
Additional Notes:
UNKNOWN We were on the highway when we noticed the engine light come on, then the fuel gage went all the way to empty then back up again. We were going about 65-70 mph. I am taking my vehicle in today to get fixed
Mfg Campaign: 11438013
Recall Date: Oct 25, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
UNKNOWN We were on the highway when we noticed the engine light come on, then the fuel gage went all the way to empty then back up again. We were going about 65-70 mph. I am taking my vehicle in today to get fixed
Corrective Action:
UNKNOWN We were on the highway when we noticed the engine light come on, then the fuel gage went all the way to empty then back up again. We were going about 65-70 mph. I am taking my vehicle in today to get fixed
Additional Notes:
UNKNOWN We were on the highway when we noticed the engine light come on, then the fuel gage went all the way to empty then back up again. We were going about 65-70 mph. I am taking my vehicle in today to get fixed
Mfg Campaign: 11438013
Recall Date: Oct 25, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All 4 doors do not lock or unlock, keyfob only works to open liftgate.
Corrective Action:
All 4 doors do not lock or unlock, keyfob only works to open liftgate.
Additional Notes:
All 4 doors do not lock or unlock, keyfob only works to open liftgate.
Mfg Campaign: 11437260
Recall Date: Oct 18, 2021
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