Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lower control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower control arm from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A192261870
Recall Date: Sep 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A182202370
Recall Date: Apr 18, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
167 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON THREE SEPARATE OCCASIONS, I WENT TO MY CHEVROLET STORE AND TOLD THEM ABOUT HOW MY GAS GAUGE WAS NOT WORKING CORRECTLY. I WOULD FILL MY TRAX UP, AND INSTEAD OF IT MOVING TO FULL, THE GAUGE STAYED AT 1/2 TANK. I NEVER KNEW WHAT THE CORRECT LEVEL OF GAS WAS IN MY VEHICLE. I EVEN TOOK PICTURES OF THE LEVELS BEFORE AND AFTER THE FILL UP, BUT THEY LAUGHED IT OFF, 3 TIMES AND SAID THERE WERE NOT ANY CODES COMING UP, SO IT WAS OKAY. THE 4TH TIME I WENT, ANOTHER COMPANY BOUGHT OUT THE PRIOR OWNER AND SAID HE HAD TO REPLACE THE MODULE. IT HAD WORKED FOR A FEW MONTHS BUT IT IS STILL DOING THE SAME THING. SO I DON'T THINK THE MODULE WAS THE ANSWER. MY CAR HAS DRIVEN VERY ROUGHLY SINCE I BOUGHT IT AND WHEN THEY DRIVE IT, I AM TOLD THEY CAN'T REPLICATE THE ISSUE AND I AM SENT HOME.
Corrective Action:
ON THREE SEPARATE OCCASIONS, I WENT TO MY CHEVROLET STORE AND TOLD THEM ABOUT HOW MY GAS GAUGE WAS NOT WORKING CORRECTLY. I WOULD FILL MY TRAX UP, AND INSTEAD OF IT MOVING TO FULL, THE GAUGE STAYED AT 1/2 TANK. I NEVER KNEW WHAT THE CORRECT LEVEL OF GAS WAS IN MY VEHICLE. I EVEN TOOK PICTURES OF THE LEVELS BEFORE AND AFTER THE FILL UP, BUT THEY LAUGHED IT OFF, 3 TIMES AND SAID THERE WERE NOT ANY CODES COMING UP, SO IT WAS OKAY. THE 4TH TIME I WENT, ANOTHER COMPANY BOUGHT OUT THE PRIOR OWNER AND SAID HE HAD TO REPLACE THE MODULE. IT HAD WORKED FOR A FEW MONTHS BUT IT IS STILL DOING THE SAME THING. SO I DON'T THINK THE MODULE WAS THE ANSWER. MY CAR HAS DRIVEN VERY ROUGHLY SINCE I BOUGHT IT AND WHEN THEY DRIVE IT, I AM TOLD THEY CAN'T REPLICATE THE ISSUE AND I AM SENT HOME.
Additional Notes:
ON THREE SEPARATE OCCASIONS, I WENT TO MY CHEVROLET STORE AND TOLD THEM ABOUT HOW MY GAS GAUGE WAS NOT WORKING CORRECTLY. I WOULD FILL MY TRAX UP, AND INSTEAD OF IT MOVING TO FULL, THE GAUGE STAYED AT 1/2 TANK. I NEVER KNEW WHAT THE CORRECT LEVEL OF GAS WAS IN MY VEHICLE. I EVEN TOOK PICTURES OF THE LEVELS BEFORE AND AFTER THE FILL UP, BUT THEY LAUGHED IT OFF, 3 TIMES AND SAID THERE WERE NOT ANY CODES COMING UP, SO IT WAS OKAY. THE 4TH TIME I WENT, ANOTHER COMPANY BOUGHT OUT THE PRIOR OWNER AND SAID HE HAD TO REPLACE THE MODULE. IT HAD WORKED FOR A FEW MONTHS BUT IT IS STILL DOING THE SAME THING. SO I DON'T THINK THE MODULE WAS THE ANSWER. MY CAR HAS DRIVEN VERY ROUGHLY SINCE I BOUGHT IT AND WHEN THEY DRIVE IT, I AM TOLD THEY CAN'T REPLICATE THE ISSUE AND I AM SENT HOME.
Mfg Campaign: 11257231
Recall Date: Sep 22, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
ON THREE SEPARATE OCCASIONS, I WENT TO MY CHEVROLET STORE AND TOLD THEM ABOUT HOW MY GAS GAUGE WAS NOT WORKING CORRECTLY. I WOULD FILL MY TRAX UP, AND INSTEAD OF IT MOVING TO FULL, THE GAUGE STAYED AT 1/2 TANK. I NEVER KNEW WHAT THE CORRECT LEVEL OF GAS WAS IN MY VEHICLE. I EVEN TOOK PICTURES OF THE LEVELS BEFORE AND AFTER THE FILL UP, BUT THEY LAUGHED IT OFF, 3 TIMES AND SAID THERE WERE NOT ANY CODES COMING UP, SO IT WAS OKAY. THE 4TH TIME I WENT, ANOTHER COMPANY BOUGHT OUT THE PRIOR OWNER AND SAID HE HAD TO REPLACE THE MODULE. IT HAD WORKED FOR A FEW MONTHS BUT IT IS STILL DOING THE SAME THING. SO I DON'T THINK THE MODULE WAS THE ANSWER. MY CAR HAS DRIVEN VERY ROUGHLY SINCE I BOUGHT IT AND WHEN THEY DRIVE IT, I AM TOLD THEY CAN'T REPLICATE THE ISSUE AND I AM SENT HOME.
Corrective Action:
ON THREE SEPARATE OCCASIONS, I WENT TO MY CHEVROLET STORE AND TOLD THEM ABOUT HOW MY GAS GAUGE WAS NOT WORKING CORRECTLY. I WOULD FILL MY TRAX UP, AND INSTEAD OF IT MOVING TO FULL, THE GAUGE STAYED AT 1/2 TANK. I NEVER KNEW WHAT THE CORRECT LEVEL OF GAS WAS IN MY VEHICLE. I EVEN TOOK PICTURES OF THE LEVELS BEFORE AND AFTER THE FILL UP, BUT THEY LAUGHED IT OFF, 3 TIMES AND SAID THERE WERE NOT ANY CODES COMING UP, SO IT WAS OKAY. THE 4TH TIME I WENT, ANOTHER COMPANY BOUGHT OUT THE PRIOR OWNER AND SAID HE HAD TO REPLACE THE MODULE. IT HAD WORKED FOR A FEW MONTHS BUT IT IS STILL DOING THE SAME THING. SO I DON'T THINK THE MODULE WAS THE ANSWER. MY CAR HAS DRIVEN VERY ROUGHLY SINCE I BOUGHT IT AND WHEN THEY DRIVE IT, I AM TOLD THEY CAN'T REPLICATE THE ISSUE AND I AM SENT HOME.
Additional Notes:
ON THREE SEPARATE OCCASIONS, I WENT TO MY CHEVROLET STORE AND TOLD THEM ABOUT HOW MY GAS GAUGE WAS NOT WORKING CORRECTLY. I WOULD FILL MY TRAX UP, AND INSTEAD OF IT MOVING TO FULL, THE GAUGE STAYED AT 1/2 TANK. I NEVER KNEW WHAT THE CORRECT LEVEL OF GAS WAS IN MY VEHICLE. I EVEN TOOK PICTURES OF THE LEVELS BEFORE AND AFTER THE FILL UP, BUT THEY LAUGHED IT OFF, 3 TIMES AND SAID THERE WERE NOT ANY CODES COMING UP, SO IT WAS OKAY. THE 4TH TIME I WENT, ANOTHER COMPANY BOUGHT OUT THE PRIOR OWNER AND SAID HE HAD TO REPLACE THE MODULE. IT HAD WORKED FOR A FEW MONTHS BUT IT IS STILL DOING THE SAME THING. SO I DON'T THINK THE MODULE WAS THE ANSWER. MY CAR HAS DRIVEN VERY ROUGHLY SINCE I BOUGHT IT AND WHEN THEY DRIVE IT, I AM TOLD THEY CAN'T REPLICATE THE ISSUE AND I AM SENT HOME.
Mfg Campaign: 11257231
Recall Date: Sep 22, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR JUST LOST POWER THEN SERVICE LIGHT CAME ON TELLING ME ABOUT POWER STEERING..CAR WONT CRANK OR DO NOTHING...TOWED TO DEALERSHIP ORDERED SO ETHING ELECTRCAL CKST 8LO.OO DOLLARS..NOW POWER S STEERING NOT WORKING AGAIN CAR WAS MOVING EVERYTHING SHUT DOWN
Corrective Action:
CAR JUST LOST POWER THEN SERVICE LIGHT CAME ON TELLING ME ABOUT POWER STEERING..CAR WONT CRANK OR DO NOTHING...TOWED TO DEALERSHIP ORDERED SO ETHING ELECTRCAL CKST 8LO.OO DOLLARS..NOW POWER S STEERING NOT WORKING AGAIN CAR WAS MOVING EVERYTHING SHUT DOWN
Additional Notes:
CAR JUST LOST POWER THEN SERVICE LIGHT CAME ON TELLING ME ABOUT POWER STEERING..CAR WONT CRANK OR DO NOTHING...TOWED TO DEALERSHIP ORDERED SO ETHING ELECTRCAL CKST 8LO.OO DOLLARS..NOW POWER S STEERING NOT WORKING AGAIN CAR WAS MOVING EVERYTHING SHUT DOWN
Mfg Campaign: 11256216
Recall Date: Sep 17, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
CAR JUST LOST POWER THEN SERVICE LIGHT CAME ON TELLING ME ABOUT POWER STEERING..CAR WONT CRANK OR DO NOTHING...TOWED TO DEALERSHIP ORDERED SO ETHING ELECTRCAL CKST 8LO.OO DOLLARS..NOW POWER S STEERING NOT WORKING AGAIN CAR WAS MOVING EVERYTHING SHUT DOWN
Corrective Action:
CAR JUST LOST POWER THEN SERVICE LIGHT CAME ON TELLING ME ABOUT POWER STEERING..CAR WONT CRANK OR DO NOTHING...TOWED TO DEALERSHIP ORDERED SO ETHING ELECTRCAL CKST 8LO.OO DOLLARS..NOW POWER S STEERING NOT WORKING AGAIN CAR WAS MOVING EVERYTHING SHUT DOWN
Additional Notes:
CAR JUST LOST POWER THEN SERVICE LIGHT CAME ON TELLING ME ABOUT POWER STEERING..CAR WONT CRANK OR DO NOTHING...TOWED TO DEALERSHIP ORDERED SO ETHING ELECTRCAL CKST 8LO.OO DOLLARS..NOW POWER S STEERING NOT WORKING AGAIN CAR WAS MOVING EVERYTHING SHUT DOWN
Mfg Campaign: 11256216
Recall Date: Sep 17, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
A 2017-2019 CHEVROLET TRAX RECALL WAS ISSUED THAT WILL REPAIR PROBLEMS WITH JOINTS IN THE FRONT LOWER CONTROL ARMS THAT MAY HAVE BEEN IMPROPERLY WELDED, CAUSING THE CONTROL ARMS TO SEPARATE FROM THE SUVS. I HAVE BEEN TOLD NOT TO DRIVE THE VEHICLE DUE TO SAFETY CONCERNS. THE RECALL WAS ISSUED IN APRIL SO I HAVE NOW BEEN WITHOUT A VEHICLE FOR OVER FOUR MONTHS. NEITHER A CHEVROLET DEALER NOR THE CHEVROLET HEADQUARTERS WILL DO ANYTHING TO PROVIDE A RENTAL CAR UNTIL THEY CAN DETERMINE WHEN THEY CAN REPAIR THE VEHICLE. WHAT ARE MY OPTIONS?
Corrective Action:
A 2017-2019 CHEVROLET TRAX RECALL WAS ISSUED THAT WILL REPAIR PROBLEMS WITH JOINTS IN THE FRONT LOWER CONTROL ARMS THAT MAY HAVE BEEN IMPROPERLY WELDED, CAUSING THE CONTROL ARMS TO SEPARATE FROM THE SUVS. I HAVE BEEN TOLD NOT TO DRIVE THE VEHICLE DUE TO SAFETY CONCERNS. THE RECALL WAS ISSUED IN APRIL SO I HAVE NOW BEEN WITHOUT A VEHICLE FOR OVER FOUR MONTHS. NEITHER A CHEVROLET DEALER NOR THE CHEVROLET HEADQUARTERS WILL DO ANYTHING TO PROVIDE A RENTAL CAR UNTIL THEY CAN DETERMINE WHEN THEY CAN REPAIR THE VEHICLE. WHAT ARE MY OPTIONS?
Additional Notes:
A 2017-2019 CHEVROLET TRAX RECALL WAS ISSUED THAT WILL REPAIR PROBLEMS WITH JOINTS IN THE FRONT LOWER CONTROL ARMS THAT MAY HAVE BEEN IMPROPERLY WELDED, CAUSING THE CONTROL ARMS TO SEPARATE FROM THE SUVS. I HAVE BEEN TOLD NOT TO DRIVE THE VEHICLE DUE TO SAFETY CONCERNS. THE RECALL WAS ISSUED IN APRIL SO I HAVE NOW BEEN WITHOUT A VEHICLE FOR OVER FOUR MONTHS. NEITHER A CHEVROLET DEALER NOR THE CHEVROLET HEADQUARTERS WILL DO ANYTHING TO PROVIDE A RENTAL CAR UNTIL THEY CAN DETERMINE WHEN THEY CAN REPAIR THE VEHICLE. WHAT ARE MY OPTIONS?
Mfg Campaign: 11252317
Recall Date: Aug 29, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I STARTED THE CAR ON TUESDAY 6-18 TO GO TO WORK AND AS SOON AS I STARTED IT, THERE WAS A MESSAGE ON THE DASHBOARD SAYING TO SERVICE POWER STEERING AND THE ERROR LIGHT WAS ON. I WENT AHEAD AND DROVE TO WORK (ONLY 1 MILE AWAY) AND IT TOOK ALL THAT I HAD TO STEER IT. FIRST CHANCE THAT I GOT, I CALLED THE NEAREST DEALERSHIP AND HAD IT TOWED THERE, AT CHEVY'S EXPENSE BECAUSE THE CAR IS STILL UNDER WARRANTY. WHEN THEY FINALLY HAD TIME TO LOOK AT IT, THEY SAID THAT THERE WAS AN INTERNAL ERROR IN THE POWER STEERING MODULE, THEY HAVE TO REPLACE IT, ACCORDING TO LAW OR THEIR GUIDELINES. I'VE CHECKED SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO FIND THE PART ANYWHERE, NO DEALERSHIPS OR ANYPLACE ELSE. HERE IT IS OVER A WEEK LATER AND THEY STILL CAN'T FIND ANYTHING. THEY DID GIVE ME A LOANER, BUT THIS IS RIDICULOUS. THEY CAN'T EVEN TELL ME HOW LONG IT MAY BE.
Corrective Action:
I STARTED THE CAR ON TUESDAY 6-18 TO GO TO WORK AND AS SOON AS I STARTED IT, THERE WAS A MESSAGE ON THE DASHBOARD SAYING TO SERVICE POWER STEERING AND THE ERROR LIGHT WAS ON. I WENT AHEAD AND DROVE TO WORK (ONLY 1 MILE AWAY) AND IT TOOK ALL THAT I HAD TO STEER IT. FIRST CHANCE THAT I GOT, I CALLED THE NEAREST DEALERSHIP AND HAD IT TOWED THERE, AT CHEVY'S EXPENSE BECAUSE THE CAR IS STILL UNDER WARRANTY. WHEN THEY FINALLY HAD TIME TO LOOK AT IT, THEY SAID THAT THERE WAS AN INTERNAL ERROR IN THE POWER STEERING MODULE, THEY HAVE TO REPLACE IT, ACCORDING TO LAW OR THEIR GUIDELINES. I'VE CHECKED SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO FIND THE PART ANYWHERE, NO DEALERSHIPS OR ANYPLACE ELSE. HERE IT IS OVER A WEEK LATER AND THEY STILL CAN'T FIND ANYTHING. THEY DID GIVE ME A LOANER, BUT THIS IS RIDICULOUS. THEY CAN'T EVEN TELL ME HOW LONG IT MAY BE.
Additional Notes:
I STARTED THE CAR ON TUESDAY 6-18 TO GO TO WORK AND AS SOON AS I STARTED IT, THERE WAS A MESSAGE ON THE DASHBOARD SAYING TO SERVICE POWER STEERING AND THE ERROR LIGHT WAS ON. I WENT AHEAD AND DROVE TO WORK (ONLY 1 MILE AWAY) AND IT TOOK ALL THAT I HAD TO STEER IT. FIRST CHANCE THAT I GOT, I CALLED THE NEAREST DEALERSHIP AND HAD IT TOWED THERE, AT CHEVY'S EXPENSE BECAUSE THE CAR IS STILL UNDER WARRANTY. WHEN THEY FINALLY HAD TIME TO LOOK AT IT, THEY SAID THAT THERE WAS AN INTERNAL ERROR IN THE POWER STEERING MODULE, THEY HAVE TO REPLACE IT, ACCORDING TO LAW OR THEIR GUIDELINES. I'VE CHECKED SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO FIND THE PART ANYWHERE, NO DEALERSHIPS OR ANYPLACE ELSE. HERE IT IS OVER A WEEK LATER AND THEY STILL CAN'T FIND ANYTHING. THEY DID GIVE ME A LOANER, BUT THIS IS RIDICULOUS. THEY CAN'T EVEN TELL ME HOW LONG IT MAY BE.
Mfg Campaign: 11222890
Recall Date: Jun 27, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS SITTING IN THE VEHICLE PARKED WAITING FOR THE RAIN TO PASS. FRONT WINDOW WAS CRACKED. WHEN I HEARD A LOUD BANG. TURNED AROUND THE BACK WINDOW ON THE DRIVER SIDE HAD SHATTERED. THIS IS THE 3RD TIME ONE OF MY WINDOWS ON THIS CAR HAS JUST SHATTERED. NOTHING WAS THROWN INTO THE CAR NO VEHICLES HAD DRIVEN BY.
Corrective Action:
I WAS SITTING IN THE VEHICLE PARKED WAITING FOR THE RAIN TO PASS. FRONT WINDOW WAS CRACKED. WHEN I HEARD A LOUD BANG. TURNED AROUND THE BACK WINDOW ON THE DRIVER SIDE HAD SHATTERED. THIS IS THE 3RD TIME ONE OF MY WINDOWS ON THIS CAR HAS JUST SHATTERED. NOTHING WAS THROWN INTO THE CAR NO VEHICLES HAD DRIVEN BY.
Additional Notes:
I WAS SITTING IN THE VEHICLE PARKED WAITING FOR THE RAIN TO PASS. FRONT WINDOW WAS CRACKED. WHEN I HEARD A LOUD BANG. TURNED AROUND THE BACK WINDOW ON THE DRIVER SIDE HAD SHATTERED. THIS IS THE 3RD TIME ONE OF MY WINDOWS ON THIS CAR HAS JUST SHATTERED. NOTHING WAS THROWN INTO THE CAR NO VEHICLES HAD DRIVEN BY.
Mfg Campaign: 11220614
Recall Date: Jun 17, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE FIRST TIME IT HAPPENED, I WAS ENTERING THE HIGHWAY, TRYING TO MERGE WITH TRAFFIC. AS I ACCELERATED, MY ENGINE REVVED, BUT DID NOT SHIFT GEARS (AS I WAS MERGING WITH TRAFFIC WHO WERE TRAVELING AT SPEEDS OF 60 MPH AND HIGHER), LURCHED AND DROPPED DOWN TO 20 MPH (SOMEHOW DIDN'T GET REAR-ENDED). IN A 6 MONTH SPAN, THIS HAS HAPPENED 3X. THE 3RD TIME WAS ON A STRETCH OF ROAD WHERE I WAS TRAVELING ABOUT 45 MPH COMING UP ON A CAR IN THE LEFT-HAND LANE (ON A 2 LANE STREET) MAKING A LEFT-HAND TURN. NEEDED TO SWITCH LANES TO GO AROUND. INCREASED SPEED, CAR HESITATED, REVVED, LURCHED, AND NEVER REALLY SWITCHED GEARS. SOMEHOW MADE IT WITHOUT GETTING REAR-ENDED. TOOK CAR TO DEALERSHIP. DEALERSHIP SAID COMPUTER IN CAR DIDN'T REGISTER ANY OF THOSE INCIDENTS, SO IN ESSENCE THEY CAN'T FIND ANYTHING WRONG WITH IT. I FEEL LIKE I'M DRIVING A TICKING TIME BOMB. WAITING FOR IT TO JUST STOP OR DECELERATE WHILE ENTERING THE HIGHWAY AND GET ME KILLED. HOPING THAT MY CHILDREN AREN'T IN THE CAR SHOULD THAT EVER HAPPEN.
Corrective Action:
THE FIRST TIME IT HAPPENED, I WAS ENTERING THE HIGHWAY, TRYING TO MERGE WITH TRAFFIC. AS I ACCELERATED, MY ENGINE REVVED, BUT DID NOT SHIFT GEARS (AS I WAS MERGING WITH TRAFFIC WHO WERE TRAVELING AT SPEEDS OF 60 MPH AND HIGHER), LURCHED AND DROPPED DOWN TO 20 MPH (SOMEHOW DIDN'T GET REAR-ENDED). IN A 6 MONTH SPAN, THIS HAS HAPPENED 3X. THE 3RD TIME WAS ON A STRETCH OF ROAD WHERE I WAS TRAVELING ABOUT 45 MPH COMING UP ON A CAR IN THE LEFT-HAND LANE (ON A 2 LANE STREET) MAKING A LEFT-HAND TURN. NEEDED TO SWITCH LANES TO GO AROUND. INCREASED SPEED, CAR HESITATED, REVVED, LURCHED, AND NEVER REALLY SWITCHED GEARS. SOMEHOW MADE IT WITHOUT GETTING REAR-ENDED. TOOK CAR TO DEALERSHIP. DEALERSHIP SAID COMPUTER IN CAR DIDN'T REGISTER ANY OF THOSE INCIDENTS, SO IN ESSENCE THEY CAN'T FIND ANYTHING WRONG WITH IT. I FEEL LIKE I'M DRIVING A TICKING TIME BOMB. WAITING FOR IT TO JUST STOP OR DECELERATE WHILE ENTERING THE HIGHWAY AND GET ME KILLED. HOPING THAT MY CHILDREN AREN'T IN THE CAR SHOULD THAT EVER HAPPEN.
Additional Notes:
THE FIRST TIME IT HAPPENED, I WAS ENTERING THE HIGHWAY, TRYING TO MERGE WITH TRAFFIC. AS I ACCELERATED, MY ENGINE REVVED, BUT DID NOT SHIFT GEARS (AS I WAS MERGING WITH TRAFFIC WHO WERE TRAVELING AT SPEEDS OF 60 MPH AND HIGHER), LURCHED AND DROPPED DOWN TO 20 MPH (SOMEHOW DIDN'T GET REAR-ENDED). IN A 6 MONTH SPAN, THIS HAS HAPPENED 3X. THE 3RD TIME WAS ON A STRETCH OF ROAD WHERE I WAS TRAVELING ABOUT 45 MPH COMING UP ON A CAR IN THE LEFT-HAND LANE (ON A 2 LANE STREET) MAKING A LEFT-HAND TURN. NEEDED TO SWITCH LANES TO GO AROUND. INCREASED SPEED, CAR HESITATED, REVVED, LURCHED, AND NEVER REALLY SWITCHED GEARS. SOMEHOW MADE IT WITHOUT GETTING REAR-ENDED. TOOK CAR TO DEALERSHIP. DEALERSHIP SAID COMPUTER IN CAR DIDN'T REGISTER ANY OF THOSE INCIDENTS, SO IN ESSENCE THEY CAN'T FIND ANYTHING WRONG WITH IT. I FEEL LIKE I'M DRIVING A TICKING TIME BOMB. WAITING FOR IT TO JUST STOP OR DECELERATE WHILE ENTERING THE HIGHWAY AND GET ME KILLED. HOPING THAT MY CHILDREN AREN'T IN THE CAR SHOULD THAT EVER HAPPEN.
Mfg Campaign: 11219811
Recall Date: Jun 13, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
SERVICE STABILI TRAK WARNING AND ENGINE LIGHT CAME ON WITH NO PRIOR WARNING. THE VEHICLE WOULD NOT RESET, HAVE TO TAKE IT IN FOR SERVICE. THE ROADS AND CONDITIONS WERE COMPLETELY FAIR. NO IMPROPER USE OF VEHICLE TO CAUSE THESE ERROR LIGHTS. VEHICLE ENGINE SOUNDS HORRIBLE AND HANDLES TERRIBLY
Corrective Action:
SERVICE STABILI TRAK WARNING AND ENGINE LIGHT CAME ON WITH NO PRIOR WARNING. THE VEHICLE WOULD NOT RESET, HAVE TO TAKE IT IN FOR SERVICE. THE ROADS AND CONDITIONS WERE COMPLETELY FAIR. NO IMPROPER USE OF VEHICLE TO CAUSE THESE ERROR LIGHTS. VEHICLE ENGINE SOUNDS HORRIBLE AND HANDLES TERRIBLY
Additional Notes:
SERVICE STABILI TRAK WARNING AND ENGINE LIGHT CAME ON WITH NO PRIOR WARNING. THE VEHICLE WOULD NOT RESET, HAVE TO TAKE IT IN FOR SERVICE. THE ROADS AND CONDITIONS WERE COMPLETELY FAIR. NO IMPROPER USE OF VEHICLE TO CAUSE THESE ERROR LIGHTS. VEHICLE ENGINE SOUNDS HORRIBLE AND HANDLES TERRIBLY
Mfg Campaign: 11218091
Recall Date: Jun 5, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
SERVICE STABILI TRAK WARNING AND ENGINE LIGHT CAME ON WITH NO PRIOR WARNING. THE VEHICLE WOULD NOT RESET, HAVE TO TAKE IT IN FOR SERVICE. THE ROADS AND CONDITIONS WERE COMPLETELY FAIR. NO IMPROPER USE OF VEHICLE TO CAUSE THESE ERROR LIGHTS. VEHICLE ENGINE SOUNDS HORRIBLE AND HANDLES TERRIBLY
Corrective Action:
SERVICE STABILI TRAK WARNING AND ENGINE LIGHT CAME ON WITH NO PRIOR WARNING. THE VEHICLE WOULD NOT RESET, HAVE TO TAKE IT IN FOR SERVICE. THE ROADS AND CONDITIONS WERE COMPLETELY FAIR. NO IMPROPER USE OF VEHICLE TO CAUSE THESE ERROR LIGHTS. VEHICLE ENGINE SOUNDS HORRIBLE AND HANDLES TERRIBLY
Additional Notes:
SERVICE STABILI TRAK WARNING AND ENGINE LIGHT CAME ON WITH NO PRIOR WARNING. THE VEHICLE WOULD NOT RESET, HAVE TO TAKE IT IN FOR SERVICE. THE ROADS AND CONDITIONS WERE COMPLETELY FAIR. NO IMPROPER USE OF VEHICLE TO CAUSE THESE ERROR LIGHTS. VEHICLE ENGINE SOUNDS HORRIBLE AND HANDLES TERRIBLY
Mfg Campaign: 11218091
Recall Date: Jun 5, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
SERVICE STABILI TRAK WARNING AND ENGINE LIGHT CAME ON WITH NO PRIOR WARNING. THE VEHICLE WOULD NOT RESET, HAVE TO TAKE IT IN FOR SERVICE. THE ROADS AND CONDITIONS WERE COMPLETELY FAIR. NO IMPROPER USE OF VEHICLE TO CAUSE THESE ERROR LIGHTS. VEHICLE ENGINE SOUNDS HORRIBLE AND HANDLES TERRIBLY
Corrective Action:
SERVICE STABILI TRAK WARNING AND ENGINE LIGHT CAME ON WITH NO PRIOR WARNING. THE VEHICLE WOULD NOT RESET, HAVE TO TAKE IT IN FOR SERVICE. THE ROADS AND CONDITIONS WERE COMPLETELY FAIR. NO IMPROPER USE OF VEHICLE TO CAUSE THESE ERROR LIGHTS. VEHICLE ENGINE SOUNDS HORRIBLE AND HANDLES TERRIBLY
Additional Notes:
SERVICE STABILI TRAK WARNING AND ENGINE LIGHT CAME ON WITH NO PRIOR WARNING. THE VEHICLE WOULD NOT RESET, HAVE TO TAKE IT IN FOR SERVICE. THE ROADS AND CONDITIONS WERE COMPLETELY FAIR. NO IMPROPER USE OF VEHICLE TO CAUSE THESE ERROR LIGHTS. VEHICLE ENGINE SOUNDS HORRIBLE AND HANDLES TERRIBLY
Mfg Campaign: 11218091
Recall Date: Jun 5, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE HAD THIS HAPPEN TWICE WITH MY VEHICLE AND I NOTIFIED THE DEALER OF THIS AND NOTHING WAS DONE. TWICE NOW I HAVE BEEN DRIVING ON A HIGHWAY GOING AT A SPEED NO MORE THAN 60 BEGAN TO ACCELERATE AND HAD THE RPM SHOOT UP TO 8 AND THE MPH SHOOT DOWN TO ALMOST ZERO. I DO A SLIGHT ACCELERATION AND THE CAR COMES ALMOST TO A COMPLETE STOP LIKE THE ENGINE CUT OUT. THE FIRST TIME I DIDN'T REALLY WORRY ABOUT IT BUT IT HAS HAPPENED TWICE NOW AND COULD CAUSE A VERY SERIOUS ACCIDENT. THE CAR ALSO BEGINS TO SHAKE AFTER ABOUT 30 MINUTES OF BEING ON THIS HAPPENS WHEN I'M DRIVING AND WHILE SITTING IN THE CAR WHILE IT'S IN PARK.
Corrective Action:
I HAVE HAD THIS HAPPEN TWICE WITH MY VEHICLE AND I NOTIFIED THE DEALER OF THIS AND NOTHING WAS DONE. TWICE NOW I HAVE BEEN DRIVING ON A HIGHWAY GOING AT A SPEED NO MORE THAN 60 BEGAN TO ACCELERATE AND HAD THE RPM SHOOT UP TO 8 AND THE MPH SHOOT DOWN TO ALMOST ZERO. I DO A SLIGHT ACCELERATION AND THE CAR COMES ALMOST TO A COMPLETE STOP LIKE THE ENGINE CUT OUT. THE FIRST TIME I DIDN'T REALLY WORRY ABOUT IT BUT IT HAS HAPPENED TWICE NOW AND COULD CAUSE A VERY SERIOUS ACCIDENT. THE CAR ALSO BEGINS TO SHAKE AFTER ABOUT 30 MINUTES OF BEING ON THIS HAPPENS WHEN I'M DRIVING AND WHILE SITTING IN THE CAR WHILE IT'S IN PARK.
Additional Notes:
I HAVE HAD THIS HAPPEN TWICE WITH MY VEHICLE AND I NOTIFIED THE DEALER OF THIS AND NOTHING WAS DONE. TWICE NOW I HAVE BEEN DRIVING ON A HIGHWAY GOING AT A SPEED NO MORE THAN 60 BEGAN TO ACCELERATE AND HAD THE RPM SHOOT UP TO 8 AND THE MPH SHOOT DOWN TO ALMOST ZERO. I DO A SLIGHT ACCELERATION AND THE CAR COMES ALMOST TO A COMPLETE STOP LIKE THE ENGINE CUT OUT. THE FIRST TIME I DIDN'T REALLY WORRY ABOUT IT BUT IT HAS HAPPENED TWICE NOW AND COULD CAUSE A VERY SERIOUS ACCIDENT. THE CAR ALSO BEGINS TO SHAKE AFTER ABOUT 30 MINUTES OF BEING ON THIS HAPPENS WHEN I'M DRIVING AND WHILE SITTING IN THE CAR WHILE IT'S IN PARK.
Mfg Campaign: 11207454
Recall Date: May 14, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I HIT A DEER AT 55 MPH ON HIGHWAY DESTROYING THE ENTIRE FRONT END INCLUDING THE RADIATOR. NO AIR BAGS DEPLOYED. POLICE REPORT NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Corrective Action:
I HIT A DEER AT 55 MPH ON HIGHWAY DESTROYING THE ENTIRE FRONT END INCLUDING THE RADIATOR. NO AIR BAGS DEPLOYED. POLICE REPORT NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Additional Notes:
I HIT A DEER AT 55 MPH ON HIGHWAY DESTROYING THE ENTIRE FRONT END INCLUDING THE RADIATOR. NO AIR BAGS DEPLOYED. POLICE REPORT NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mfg Campaign: 11204257
Recall Date: Apr 28, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
FIRST PROBLEM WITH MY TRAX 2017 WAS WHEN MY ELEMENTARY SCHOOL KID PULLED THE SEAT BELT TO SNAP HER BOOSTER SEAT AND IT NEVER ROLLED BACK. STAYS STRETCHED AND DOESN'T RETRACT. I THOUGHT IT WAS NOT A BIG DEAL AND MOVED HER ON THE OTHER SIDE. YESTERDAY I GOT THE ENGINE LIGHT ON AND MY CAR JUST SLOWED DOWN FOR NO REASON. I WAS ALREADY SCARED AND WONDERING IF IT IS SAFE TO DRIVE WITH THE KIDS ON THE BACK BUT WAS ON THE MIDDLE OF THE ROAD WITH NO PLACE TO PULL OVER SO I KEPT GOING BUT MY CAR WOULD NO GO OVER 30MPH. 5 MINUTES LATER IT GOT BETTER.I AM TAKING IT TO THE DEALERSHIP TOMORROW BUT ITS OVER AN HOUR AWAY AND DON'T EVEN KNOW IF I SHOULD DRIVE OR HAVE IT TOWED.
Corrective Action:
FIRST PROBLEM WITH MY TRAX 2017 WAS WHEN MY ELEMENTARY SCHOOL KID PULLED THE SEAT BELT TO SNAP HER BOOSTER SEAT AND IT NEVER ROLLED BACK. STAYS STRETCHED AND DOESN'T RETRACT. I THOUGHT IT WAS NOT A BIG DEAL AND MOVED HER ON THE OTHER SIDE. YESTERDAY I GOT THE ENGINE LIGHT ON AND MY CAR JUST SLOWED DOWN FOR NO REASON. I WAS ALREADY SCARED AND WONDERING IF IT IS SAFE TO DRIVE WITH THE KIDS ON THE BACK BUT WAS ON THE MIDDLE OF THE ROAD WITH NO PLACE TO PULL OVER SO I KEPT GOING BUT MY CAR WOULD NO GO OVER 30MPH. 5 MINUTES LATER IT GOT BETTER.I AM TAKING IT TO THE DEALERSHIP TOMORROW BUT ITS OVER AN HOUR AWAY AND DON'T EVEN KNOW IF I SHOULD DRIVE OR HAVE IT TOWED.
Additional Notes:
FIRST PROBLEM WITH MY TRAX 2017 WAS WHEN MY ELEMENTARY SCHOOL KID PULLED THE SEAT BELT TO SNAP HER BOOSTER SEAT AND IT NEVER ROLLED BACK. STAYS STRETCHED AND DOESN'T RETRACT. I THOUGHT IT WAS NOT A BIG DEAL AND MOVED HER ON THE OTHER SIDE. YESTERDAY I GOT THE ENGINE LIGHT ON AND MY CAR JUST SLOWED DOWN FOR NO REASON. I WAS ALREADY SCARED AND WONDERING IF IT IS SAFE TO DRIVE WITH THE KIDS ON THE BACK BUT WAS ON THE MIDDLE OF THE ROAD WITH NO PLACE TO PULL OVER SO I KEPT GOING BUT MY CAR WOULD NO GO OVER 30MPH. 5 MINUTES LATER IT GOT BETTER.I AM TAKING IT TO THE DEALERSHIP TOMORROW BUT ITS OVER AN HOUR AWAY AND DON'T EVEN KNOW IF I SHOULD DRIVE OR HAVE IT TOWED.
Mfg Campaign: 11171757
Recall Date: Jan 23, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
FIRST PROBLEM WITH MY TRAX 2017 WAS WHEN MY ELEMENTARY SCHOOL KID PULLED THE SEAT BELT TO SNAP HER BOOSTER SEAT AND IT NEVER ROLLED BACK. STAYS STRETCHED AND DOESN'T RETRACT. I THOUGHT IT WAS NOT A BIG DEAL AND MOVED HER ON THE OTHER SIDE. YESTERDAY I GOT THE ENGINE LIGHT ON AND MY CAR JUST SLOWED DOWN FOR NO REASON. I WAS ALREADY SCARED AND WONDERING IF IT IS SAFE TO DRIVE WITH THE KIDS ON THE BACK BUT WAS ON THE MIDDLE OF THE ROAD WITH NO PLACE TO PULL OVER SO I KEPT GOING BUT MY CAR WOULD NO GO OVER 30MPH. 5 MINUTES LATER IT GOT BETTER.I AM TAKING IT TO THE DEALERSHIP TOMORROW BUT ITS OVER AN HOUR AWAY AND DON'T EVEN KNOW IF I SHOULD DRIVE OR HAVE IT TOWED.
Corrective Action:
FIRST PROBLEM WITH MY TRAX 2017 WAS WHEN MY ELEMENTARY SCHOOL KID PULLED THE SEAT BELT TO SNAP HER BOOSTER SEAT AND IT NEVER ROLLED BACK. STAYS STRETCHED AND DOESN'T RETRACT. I THOUGHT IT WAS NOT A BIG DEAL AND MOVED HER ON THE OTHER SIDE. YESTERDAY I GOT THE ENGINE LIGHT ON AND MY CAR JUST SLOWED DOWN FOR NO REASON. I WAS ALREADY SCARED AND WONDERING IF IT IS SAFE TO DRIVE WITH THE KIDS ON THE BACK BUT WAS ON THE MIDDLE OF THE ROAD WITH NO PLACE TO PULL OVER SO I KEPT GOING BUT MY CAR WOULD NO GO OVER 30MPH. 5 MINUTES LATER IT GOT BETTER.I AM TAKING IT TO THE DEALERSHIP TOMORROW BUT ITS OVER AN HOUR AWAY AND DON'T EVEN KNOW IF I SHOULD DRIVE OR HAVE IT TOWED.
Additional Notes:
FIRST PROBLEM WITH MY TRAX 2017 WAS WHEN MY ELEMENTARY SCHOOL KID PULLED THE SEAT BELT TO SNAP HER BOOSTER SEAT AND IT NEVER ROLLED BACK. STAYS STRETCHED AND DOESN'T RETRACT. I THOUGHT IT WAS NOT A BIG DEAL AND MOVED HER ON THE OTHER SIDE. YESTERDAY I GOT THE ENGINE LIGHT ON AND MY CAR JUST SLOWED DOWN FOR NO REASON. I WAS ALREADY SCARED AND WONDERING IF IT IS SAFE TO DRIVE WITH THE KIDS ON THE BACK BUT WAS ON THE MIDDLE OF THE ROAD WITH NO PLACE TO PULL OVER SO I KEPT GOING BUT MY CAR WOULD NO GO OVER 30MPH. 5 MINUTES LATER IT GOT BETTER.I AM TAKING IT TO THE DEALERSHIP TOMORROW BUT ITS OVER AN HOUR AWAY AND DON'T EVEN KNOW IF I SHOULD DRIVE OR HAVE IT TOWED.
Mfg Campaign: 11171757
Recall Date: Jan 23, 2019
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
FIRST PROBLEM WITH MY TRAX 2017 WAS WHEN MY ELEMENTARY SCHOOL KID PULLED THE SEAT BELT TO SNAP HER BOOSTER SEAT AND IT NEVER ROLLED BACK. STAYS STRETCHED AND DOESN'T RETRACT. I THOUGHT IT WAS NOT A BIG DEAL AND MOVED HER ON THE OTHER SIDE. YESTERDAY I GOT THE ENGINE LIGHT ON AND MY CAR JUST SLOWED DOWN FOR NO REASON. I WAS ALREADY SCARED AND WONDERING IF IT IS SAFE TO DRIVE WITH THE KIDS ON THE BACK BUT WAS ON THE MIDDLE OF THE ROAD WITH NO PLACE TO PULL OVER SO I KEPT GOING BUT MY CAR WOULD NO GO OVER 30MPH. 5 MINUTES LATER IT GOT BETTER.I AM TAKING IT TO THE DEALERSHIP TOMORROW BUT ITS OVER AN HOUR AWAY AND DON'T EVEN KNOW IF I SHOULD DRIVE OR HAVE IT TOWED.
Corrective Action:
FIRST PROBLEM WITH MY TRAX 2017 WAS WHEN MY ELEMENTARY SCHOOL KID PULLED THE SEAT BELT TO SNAP HER BOOSTER SEAT AND IT NEVER ROLLED BACK. STAYS STRETCHED AND DOESN'T RETRACT. I THOUGHT IT WAS NOT A BIG DEAL AND MOVED HER ON THE OTHER SIDE. YESTERDAY I GOT THE ENGINE LIGHT ON AND MY CAR JUST SLOWED DOWN FOR NO REASON. I WAS ALREADY SCARED AND WONDERING IF IT IS SAFE TO DRIVE WITH THE KIDS ON THE BACK BUT WAS ON THE MIDDLE OF THE ROAD WITH NO PLACE TO PULL OVER SO I KEPT GOING BUT MY CAR WOULD NO GO OVER 30MPH. 5 MINUTES LATER IT GOT BETTER.I AM TAKING IT TO THE DEALERSHIP TOMORROW BUT ITS OVER AN HOUR AWAY AND DON'T EVEN KNOW IF I SHOULD DRIVE OR HAVE IT TOWED.
Additional Notes:
FIRST PROBLEM WITH MY TRAX 2017 WAS WHEN MY ELEMENTARY SCHOOL KID PULLED THE SEAT BELT TO SNAP HER BOOSTER SEAT AND IT NEVER ROLLED BACK. STAYS STRETCHED AND DOESN'T RETRACT. I THOUGHT IT WAS NOT A BIG DEAL AND MOVED HER ON THE OTHER SIDE. YESTERDAY I GOT THE ENGINE LIGHT ON AND MY CAR JUST SLOWED DOWN FOR NO REASON. I WAS ALREADY SCARED AND WONDERING IF IT IS SAFE TO DRIVE WITH THE KIDS ON THE BACK BUT WAS ON THE MIDDLE OF THE ROAD WITH NO PLACE TO PULL OVER SO I KEPT GOING BUT MY CAR WOULD NO GO OVER 30MPH. 5 MINUTES LATER IT GOT BETTER.I AM TAKING IT TO THE DEALERSHIP TOMORROW BUT ITS OVER AN HOUR AWAY AND DON'T EVEN KNOW IF I SHOULD DRIVE OR HAVE IT TOWED.
Mfg Campaign: 11171757
Recall Date: Jan 23, 2019
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
THE FEATURE ON THE CAR THAT NOTIFIES YOU THAT THE TIRE PRESSURE SENSOR IS FAILING MAY NOT BE WORKING. CURRENTLY MY TIRE PRESSURE ON MY DASHBOARD IS REPORTING THAT THE PSI ON MY RIGHT REAR TIRE IS 19 PSI. HOWEVER WHEN I PUT AN AIR GAGE TO THE TIRE ITS READING 34 OR 35 PSI. I HAVE TAKEN IT TO A TIRE SHOP SO THAT THEY CAN PUT MORE AIR AND THEY ALSO STATE THE PRESSURE IS FINE.
Corrective Action:
THE FEATURE ON THE CAR THAT NOTIFIES YOU THAT THE TIRE PRESSURE SENSOR IS FAILING MAY NOT BE WORKING. CURRENTLY MY TIRE PRESSURE ON MY DASHBOARD IS REPORTING THAT THE PSI ON MY RIGHT REAR TIRE IS 19 PSI. HOWEVER WHEN I PUT AN AIR GAGE TO THE TIRE ITS READING 34 OR 35 PSI. I HAVE TAKEN IT TO A TIRE SHOP SO THAT THEY CAN PUT MORE AIR AND THEY ALSO STATE THE PRESSURE IS FINE.
Additional Notes:
THE FEATURE ON THE CAR THAT NOTIFIES YOU THAT THE TIRE PRESSURE SENSOR IS FAILING MAY NOT BE WORKING. CURRENTLY MY TIRE PRESSURE ON MY DASHBOARD IS REPORTING THAT THE PSI ON MY RIGHT REAR TIRE IS 19 PSI. HOWEVER WHEN I PUT AN AIR GAGE TO THE TIRE ITS READING 34 OR 35 PSI. I HAVE TAKEN IT TO A TIRE SHOP SO THAT THEY CAN PUT MORE AIR AND THEY ALSO STATE THE PRESSURE IS FINE.
Mfg Campaign: 11161069
Recall Date: Dec 13, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WAS AT HIGHWAY SPEED WHEN SYSTEMS BEGAN TO FAIL AND VEHICLE ABRUPTLY LOST ACCELERATION. WARNING LIGHTS AND MESSAGES BEGAN TO APPEAR ABRUPTLY WITHOUT WARNING. RPM, AND MPH DIGITAL DIAL/ NUMBER JUMPED TO 0 AND BACK UP TO A RANDOM SPEED AND THEN BACK DOWN TO 0. ACCELERATOR PEDAL DID NOT HAVE ANY BEARING ON SPEED CONTROL. UNCONTROLLED STALLING AT HIGHWAY SPEED WITHOUT ANY WARNING. VEHICLE WAS DRIVEN OFF ACTIVE ROADWAY AT NEXT AVAILABLE EXIT AND PARKED. VEHICLE MAINTAINED ERROR CODES. DEALER CONTACTED FOR TOW. AFTER WAITING FOR TOW AND ENGINE OFF, ALL ERROR CODES CLEARED. DRIVEN TO DEALER AND CURRENTLY IN SERVICE. VEHICLE FAIRLY NEW AND REPAIR UNDER WARRANTY. PROBLEM UNCERTAIN BUT TECHNICIAN POINTED TO A GROUNDING PROBLEM. ERROR LIGHTS DURING INCIDENT: POWER STEERING WARNING LIGHT (STEADY ON), TCS/STABILITRAK WARNING LIGHT (STEADY ON) AND CHECK ENGINE LIGHT (STEADY ON). PLUS, VEHICLE SERVICE MESSAGES: SERVICE POWER STEERING AND SERVICE STABILITRAK. I HAVE TAKEN PICTURES OF THE INSTRUMENT CLUSTER. CLUSTER ERRORS BEGAN AROUND 13:42 EST AND CLEARED AROUND 15:42 EST AFTER PARKING AND CUTTING ENGINE OFF FOR SOME TIME (MAYBE 20 MINUTES) THEN RESTARTING. ALSO, '.' IN PLACE OF 'P' IN BOTTOM RIGHT CORNER NEXT TO ODOMETER READING. ALSO, AFTER INITIALLY PARKING AND THE FIRST RESTART, POWER STEERING SEEMED COMPLETELY INACTIVE.
Corrective Action:
VEHICLE WAS AT HIGHWAY SPEED WHEN SYSTEMS BEGAN TO FAIL AND VEHICLE ABRUPTLY LOST ACCELERATION. WARNING LIGHTS AND MESSAGES BEGAN TO APPEAR ABRUPTLY WITHOUT WARNING. RPM, AND MPH DIGITAL DIAL/ NUMBER JUMPED TO 0 AND BACK UP TO A RANDOM SPEED AND THEN BACK DOWN TO 0. ACCELERATOR PEDAL DID NOT HAVE ANY BEARING ON SPEED CONTROL. UNCONTROLLED STALLING AT HIGHWAY SPEED WITHOUT ANY WARNING. VEHICLE WAS DRIVEN OFF ACTIVE ROADWAY AT NEXT AVAILABLE EXIT AND PARKED. VEHICLE MAINTAINED ERROR CODES. DEALER CONTACTED FOR TOW. AFTER WAITING FOR TOW AND ENGINE OFF, ALL ERROR CODES CLEARED. DRIVEN TO DEALER AND CURRENTLY IN SERVICE. VEHICLE FAIRLY NEW AND REPAIR UNDER WARRANTY. PROBLEM UNCERTAIN BUT TECHNICIAN POINTED TO A GROUNDING PROBLEM. ERROR LIGHTS DURING INCIDENT: POWER STEERING WARNING LIGHT (STEADY ON), TCS/STABILITRAK WARNING LIGHT (STEADY ON) AND CHECK ENGINE LIGHT (STEADY ON). PLUS, VEHICLE SERVICE MESSAGES: SERVICE POWER STEERING AND SERVICE STABILITRAK. I HAVE TAKEN PICTURES OF THE INSTRUMENT CLUSTER. CLUSTER ERRORS BEGAN AROUND 13:42 EST AND CLEARED AROUND 15:42 EST AFTER PARKING AND CUTTING ENGINE OFF FOR SOME TIME (MAYBE 20 MINUTES) THEN RESTARTING. ALSO, '.' IN PLACE OF 'P' IN BOTTOM RIGHT CORNER NEXT TO ODOMETER READING. ALSO, AFTER INITIALLY PARKING AND THE FIRST RESTART, POWER STEERING SEEMED COMPLETELY INACTIVE.
Additional Notes:
VEHICLE WAS AT HIGHWAY SPEED WHEN SYSTEMS BEGAN TO FAIL AND VEHICLE ABRUPTLY LOST ACCELERATION. WARNING LIGHTS AND MESSAGES BEGAN TO APPEAR ABRUPTLY WITHOUT WARNING. RPM, AND MPH DIGITAL DIAL/ NUMBER JUMPED TO 0 AND BACK UP TO A RANDOM SPEED AND THEN BACK DOWN TO 0. ACCELERATOR PEDAL DID NOT HAVE ANY BEARING ON SPEED CONTROL. UNCONTROLLED STALLING AT HIGHWAY SPEED WITHOUT ANY WARNING. VEHICLE WAS DRIVEN OFF ACTIVE ROADWAY AT NEXT AVAILABLE EXIT AND PARKED. VEHICLE MAINTAINED ERROR CODES. DEALER CONTACTED FOR TOW. AFTER WAITING FOR TOW AND ENGINE OFF, ALL ERROR CODES CLEARED. DRIVEN TO DEALER AND CURRENTLY IN SERVICE. VEHICLE FAIRLY NEW AND REPAIR UNDER WARRANTY. PROBLEM UNCERTAIN BUT TECHNICIAN POINTED TO A GROUNDING PROBLEM. ERROR LIGHTS DURING INCIDENT: POWER STEERING WARNING LIGHT (STEADY ON), TCS/STABILITRAK WARNING LIGHT (STEADY ON) AND CHECK ENGINE LIGHT (STEADY ON). PLUS, VEHICLE SERVICE MESSAGES: SERVICE POWER STEERING AND SERVICE STABILITRAK. I HAVE TAKEN PICTURES OF THE INSTRUMENT CLUSTER. CLUSTER ERRORS BEGAN AROUND 13:42 EST AND CLEARED AROUND 15:42 EST AFTER PARKING AND CUTTING ENGINE OFF FOR SOME TIME (MAYBE 20 MINUTES) THEN RESTARTING. ALSO, '.' IN PLACE OF 'P' IN BOTTOM RIGHT CORNER NEXT TO ODOMETER READING. ALSO, AFTER INITIALLY PARKING AND THE FIRST RESTART, POWER STEERING SEEMED COMPLETELY INACTIVE.
Mfg Campaign: 11153448
Recall Date: Nov 23, 2018
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE WAS AT HIGHWAY SPEED WHEN SYSTEMS BEGAN TO FAIL AND VEHICLE ABRUPTLY LOST ACCELERATION. WARNING LIGHTS AND MESSAGES BEGAN TO APPEAR ABRUPTLY WITHOUT WARNING. RPM, AND MPH DIGITAL DIAL/ NUMBER JUMPED TO 0 AND BACK UP TO A RANDOM SPEED AND THEN BACK DOWN TO 0. ACCELERATOR PEDAL DID NOT HAVE ANY BEARING ON SPEED CONTROL. UNCONTROLLED STALLING AT HIGHWAY SPEED WITHOUT ANY WARNING. VEHICLE WAS DRIVEN OFF ACTIVE ROADWAY AT NEXT AVAILABLE EXIT AND PARKED. VEHICLE MAINTAINED ERROR CODES. DEALER CONTACTED FOR TOW. AFTER WAITING FOR TOW AND ENGINE OFF, ALL ERROR CODES CLEARED. DRIVEN TO DEALER AND CURRENTLY IN SERVICE. VEHICLE FAIRLY NEW AND REPAIR UNDER WARRANTY. PROBLEM UNCERTAIN BUT TECHNICIAN POINTED TO A GROUNDING PROBLEM. ERROR LIGHTS DURING INCIDENT: POWER STEERING WARNING LIGHT (STEADY ON), TCS/STABILITRAK WARNING LIGHT (STEADY ON) AND CHECK ENGINE LIGHT (STEADY ON). PLUS, VEHICLE SERVICE MESSAGES: SERVICE POWER STEERING AND SERVICE STABILITRAK. I HAVE TAKEN PICTURES OF THE INSTRUMENT CLUSTER. CLUSTER ERRORS BEGAN AROUND 13:42 EST AND CLEARED AROUND 15:42 EST AFTER PARKING AND CUTTING ENGINE OFF FOR SOME TIME (MAYBE 20 MINUTES) THEN RESTARTING. ALSO, '.' IN PLACE OF 'P' IN BOTTOM RIGHT CORNER NEXT TO ODOMETER READING. ALSO, AFTER INITIALLY PARKING AND THE FIRST RESTART, POWER STEERING SEEMED COMPLETELY INACTIVE.
Corrective Action:
VEHICLE WAS AT HIGHWAY SPEED WHEN SYSTEMS BEGAN TO FAIL AND VEHICLE ABRUPTLY LOST ACCELERATION. WARNING LIGHTS AND MESSAGES BEGAN TO APPEAR ABRUPTLY WITHOUT WARNING. RPM, AND MPH DIGITAL DIAL/ NUMBER JUMPED TO 0 AND BACK UP TO A RANDOM SPEED AND THEN BACK DOWN TO 0. ACCELERATOR PEDAL DID NOT HAVE ANY BEARING ON SPEED CONTROL. UNCONTROLLED STALLING AT HIGHWAY SPEED WITHOUT ANY WARNING. VEHICLE WAS DRIVEN OFF ACTIVE ROADWAY AT NEXT AVAILABLE EXIT AND PARKED. VEHICLE MAINTAINED ERROR CODES. DEALER CONTACTED FOR TOW. AFTER WAITING FOR TOW AND ENGINE OFF, ALL ERROR CODES CLEARED. DRIVEN TO DEALER AND CURRENTLY IN SERVICE. VEHICLE FAIRLY NEW AND REPAIR UNDER WARRANTY. PROBLEM UNCERTAIN BUT TECHNICIAN POINTED TO A GROUNDING PROBLEM. ERROR LIGHTS DURING INCIDENT: POWER STEERING WARNING LIGHT (STEADY ON), TCS/STABILITRAK WARNING LIGHT (STEADY ON) AND CHECK ENGINE LIGHT (STEADY ON). PLUS, VEHICLE SERVICE MESSAGES: SERVICE POWER STEERING AND SERVICE STABILITRAK. I HAVE TAKEN PICTURES OF THE INSTRUMENT CLUSTER. CLUSTER ERRORS BEGAN AROUND 13:42 EST AND CLEARED AROUND 15:42 EST AFTER PARKING AND CUTTING ENGINE OFF FOR SOME TIME (MAYBE 20 MINUTES) THEN RESTARTING. ALSO, '.' IN PLACE OF 'P' IN BOTTOM RIGHT CORNER NEXT TO ODOMETER READING. ALSO, AFTER INITIALLY PARKING AND THE FIRST RESTART, POWER STEERING SEEMED COMPLETELY INACTIVE.
Additional Notes:
VEHICLE WAS AT HIGHWAY SPEED WHEN SYSTEMS BEGAN TO FAIL AND VEHICLE ABRUPTLY LOST ACCELERATION. WARNING LIGHTS AND MESSAGES BEGAN TO APPEAR ABRUPTLY WITHOUT WARNING. RPM, AND MPH DIGITAL DIAL/ NUMBER JUMPED TO 0 AND BACK UP TO A RANDOM SPEED AND THEN BACK DOWN TO 0. ACCELERATOR PEDAL DID NOT HAVE ANY BEARING ON SPEED CONTROL. UNCONTROLLED STALLING AT HIGHWAY SPEED WITHOUT ANY WARNING. VEHICLE WAS DRIVEN OFF ACTIVE ROADWAY AT NEXT AVAILABLE EXIT AND PARKED. VEHICLE MAINTAINED ERROR CODES. DEALER CONTACTED FOR TOW. AFTER WAITING FOR TOW AND ENGINE OFF, ALL ERROR CODES CLEARED. DRIVEN TO DEALER AND CURRENTLY IN SERVICE. VEHICLE FAIRLY NEW AND REPAIR UNDER WARRANTY. PROBLEM UNCERTAIN BUT TECHNICIAN POINTED TO A GROUNDING PROBLEM. ERROR LIGHTS DURING INCIDENT: POWER STEERING WARNING LIGHT (STEADY ON), TCS/STABILITRAK WARNING LIGHT (STEADY ON) AND CHECK ENGINE LIGHT (STEADY ON). PLUS, VEHICLE SERVICE MESSAGES: SERVICE POWER STEERING AND SERVICE STABILITRAK. I HAVE TAKEN PICTURES OF THE INSTRUMENT CLUSTER. CLUSTER ERRORS BEGAN AROUND 13:42 EST AND CLEARED AROUND 15:42 EST AFTER PARKING AND CUTTING ENGINE OFF FOR SOME TIME (MAYBE 20 MINUTES) THEN RESTARTING. ALSO, '.' IN PLACE OF 'P' IN BOTTOM RIGHT CORNER NEXT TO ODOMETER READING. ALSO, AFTER INITIALLY PARKING AND THE FIRST RESTART, POWER STEERING SEEMED COMPLETELY INACTIVE.
Mfg Campaign: 11153448
Recall Date: Nov 23, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
VEHICLE WAS AT HIGHWAY SPEED WHEN SYSTEMS BEGAN TO FAIL AND VEHICLE ABRUPTLY LOST ACCELERATION. WARNING LIGHTS AND MESSAGES BEGAN TO APPEAR ABRUPTLY WITHOUT WARNING. RPM, AND MPH DIGITAL DIAL/ NUMBER JUMPED TO 0 AND BACK UP TO A RANDOM SPEED AND THEN BACK DOWN TO 0. ACCELERATOR PEDAL DID NOT HAVE ANY BEARING ON SPEED CONTROL. UNCONTROLLED STALLING AT HIGHWAY SPEED WITHOUT ANY WARNING. VEHICLE WAS DRIVEN OFF ACTIVE ROADWAY AT NEXT AVAILABLE EXIT AND PARKED. VEHICLE MAINTAINED ERROR CODES. DEALER CONTACTED FOR TOW. AFTER WAITING FOR TOW AND ENGINE OFF, ALL ERROR CODES CLEARED. DRIVEN TO DEALER AND CURRENTLY IN SERVICE. VEHICLE FAIRLY NEW AND REPAIR UNDER WARRANTY. PROBLEM UNCERTAIN BUT TECHNICIAN POINTED TO A GROUNDING PROBLEM. ERROR LIGHTS DURING INCIDENT: POWER STEERING WARNING LIGHT (STEADY ON), TCS/STABILITRAK WARNING LIGHT (STEADY ON) AND CHECK ENGINE LIGHT (STEADY ON). PLUS, VEHICLE SERVICE MESSAGES: SERVICE POWER STEERING AND SERVICE STABILITRAK. I HAVE TAKEN PICTURES OF THE INSTRUMENT CLUSTER. CLUSTER ERRORS BEGAN AROUND 13:42 EST AND CLEARED AROUND 15:42 EST AFTER PARKING AND CUTTING ENGINE OFF FOR SOME TIME (MAYBE 20 MINUTES) THEN RESTARTING. ALSO, '.' IN PLACE OF 'P' IN BOTTOM RIGHT CORNER NEXT TO ODOMETER READING. ALSO, AFTER INITIALLY PARKING AND THE FIRST RESTART, POWER STEERING SEEMED COMPLETELY INACTIVE.
Corrective Action:
VEHICLE WAS AT HIGHWAY SPEED WHEN SYSTEMS BEGAN TO FAIL AND VEHICLE ABRUPTLY LOST ACCELERATION. WARNING LIGHTS AND MESSAGES BEGAN TO APPEAR ABRUPTLY WITHOUT WARNING. RPM, AND MPH DIGITAL DIAL/ NUMBER JUMPED TO 0 AND BACK UP TO A RANDOM SPEED AND THEN BACK DOWN TO 0. ACCELERATOR PEDAL DID NOT HAVE ANY BEARING ON SPEED CONTROL. UNCONTROLLED STALLING AT HIGHWAY SPEED WITHOUT ANY WARNING. VEHICLE WAS DRIVEN OFF ACTIVE ROADWAY AT NEXT AVAILABLE EXIT AND PARKED. VEHICLE MAINTAINED ERROR CODES. DEALER CONTACTED FOR TOW. AFTER WAITING FOR TOW AND ENGINE OFF, ALL ERROR CODES CLEARED. DRIVEN TO DEALER AND CURRENTLY IN SERVICE. VEHICLE FAIRLY NEW AND REPAIR UNDER WARRANTY. PROBLEM UNCERTAIN BUT TECHNICIAN POINTED TO A GROUNDING PROBLEM. ERROR LIGHTS DURING INCIDENT: POWER STEERING WARNING LIGHT (STEADY ON), TCS/STABILITRAK WARNING LIGHT (STEADY ON) AND CHECK ENGINE LIGHT (STEADY ON). PLUS, VEHICLE SERVICE MESSAGES: SERVICE POWER STEERING AND SERVICE STABILITRAK. I HAVE TAKEN PICTURES OF THE INSTRUMENT CLUSTER. CLUSTER ERRORS BEGAN AROUND 13:42 EST AND CLEARED AROUND 15:42 EST AFTER PARKING AND CUTTING ENGINE OFF FOR SOME TIME (MAYBE 20 MINUTES) THEN RESTARTING. ALSO, '.' IN PLACE OF 'P' IN BOTTOM RIGHT CORNER NEXT TO ODOMETER READING. ALSO, AFTER INITIALLY PARKING AND THE FIRST RESTART, POWER STEERING SEEMED COMPLETELY INACTIVE.
Additional Notes:
VEHICLE WAS AT HIGHWAY SPEED WHEN SYSTEMS BEGAN TO FAIL AND VEHICLE ABRUPTLY LOST ACCELERATION. WARNING LIGHTS AND MESSAGES BEGAN TO APPEAR ABRUPTLY WITHOUT WARNING. RPM, AND MPH DIGITAL DIAL/ NUMBER JUMPED TO 0 AND BACK UP TO A RANDOM SPEED AND THEN BACK DOWN TO 0. ACCELERATOR PEDAL DID NOT HAVE ANY BEARING ON SPEED CONTROL. UNCONTROLLED STALLING AT HIGHWAY SPEED WITHOUT ANY WARNING. VEHICLE WAS DRIVEN OFF ACTIVE ROADWAY AT NEXT AVAILABLE EXIT AND PARKED. VEHICLE MAINTAINED ERROR CODES. DEALER CONTACTED FOR TOW. AFTER WAITING FOR TOW AND ENGINE OFF, ALL ERROR CODES CLEARED. DRIVEN TO DEALER AND CURRENTLY IN SERVICE. VEHICLE FAIRLY NEW AND REPAIR UNDER WARRANTY. PROBLEM UNCERTAIN BUT TECHNICIAN POINTED TO A GROUNDING PROBLEM. ERROR LIGHTS DURING INCIDENT: POWER STEERING WARNING LIGHT (STEADY ON), TCS/STABILITRAK WARNING LIGHT (STEADY ON) AND CHECK ENGINE LIGHT (STEADY ON). PLUS, VEHICLE SERVICE MESSAGES: SERVICE POWER STEERING AND SERVICE STABILITRAK. I HAVE TAKEN PICTURES OF THE INSTRUMENT CLUSTER. CLUSTER ERRORS BEGAN AROUND 13:42 EST AND CLEARED AROUND 15:42 EST AFTER PARKING AND CUTTING ENGINE OFF FOR SOME TIME (MAYBE 20 MINUTES) THEN RESTARTING. ALSO, '.' IN PLACE OF 'P' IN BOTTOM RIGHT CORNER NEXT TO ODOMETER READING. ALSO, AFTER INITIALLY PARKING AND THE FIRST RESTART, POWER STEERING SEEMED COMPLETELY INACTIVE.
Mfg Campaign: 11153448
Recall Date: Nov 23, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury