Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Canyon and Chevrolet Colorado, and 2016 Chevrolet Volt vehicles. The driver's frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17387
Recall Date: Oct 5, 2017
Consumer Complaints
263 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Driving at 75 MPH on the freeway the power completely cuts off an a message appears on my dash "Propulsion Power is Reduced" - Pressing the gas barely gives any power, Imagine being in the middle of flowing traffic doing 75 mph to close to 20 mph. Research shows me this is a KNOWN issue with GM and the problem is with the BECM control module. There is also the issue of the EGR valve which apparently is tied into the BECM. I brought to the Chevy dealer and they said the BECM NEEDS to be replace ASAP because GM knows this is a dangerous situation and GM extended the warranty on this part to 150,000 miles. My vehicle is at 152,400 miles and they will not cover this. This is a serious issue that should be a recall that forces GM and Chevy to pay for this fix as it is something they have been aware of for years and it is a major accident waiting to happen. Please make them issue a recall for the BECM fix.
Corrective Action:
Driving at 75 MPH on the freeway the power completely cuts off an a message appears on my dash "Propulsion Power is Reduced" - Pressing the gas barely gives any power, Imagine being in the middle of flowing traffic doing 75 mph to close to 20 mph. Research shows me this is a KNOWN issue with GM and the problem is with the BECM control module. There is also the issue of the EGR valve which apparently is tied into the BECM. I brought to the Chevy dealer and they said the BECM NEEDS to be replace ASAP because GM knows this is a dangerous situation and GM extended the warranty on this part to 150,000 miles. My vehicle is at 152,400 miles and they will not cover this. This is a serious issue that should be a recall that forces GM and Chevy to pay for this fix as it is something they have been aware of for years and it is a major accident waiting to happen. Please make them issue a recall for the BECM fix.
Additional Notes:
Driving at 75 MPH on the freeway the power completely cuts off an a message appears on my dash "Propulsion Power is Reduced" - Pressing the gas barely gives any power, Imagine being in the middle of flowing traffic doing 75 mph to close to 20 mph. Research shows me this is a KNOWN issue with GM and the problem is with the BECM control module. There is also the issue of the EGR valve which apparently is tied into the BECM. I brought to the Chevy dealer and they said the BECM NEEDS to be replace ASAP because GM knows this is a dangerous situation and GM extended the warranty on this part to 150,000 miles. My vehicle is at 152,400 miles and they will not cover this. This is a serious issue that should be a recall that forces GM and Chevy to pay for this fix as it is something they have been aware of for years and it is a major accident waiting to happen. Please make them issue a recall for the BECM fix.
Mfg Campaign: 11676109
Recall Date: Jul 25, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving at 75 MPH on the freeway the power completely cuts off an a message appears on my dash "Propulsion Power is Reduced" - Pressing the gas barely gives any power, Imagine being in the middle of flowing traffic doing 75 mph to close to 20 mph. Research shows me this is a KNOWN issue with GM and the problem is with the BECM control module. There is also the issue of the EGR valve which apparently is tied into the BECM. I brought to the Chevy dealer and they said the BECM NEEDS to be replace ASAP because GM knows this is a dangerous situation and GM extended the warranty on this part to 150,000 miles. My vehicle is at 152,400 miles and they will not cover this. This is a serious issue that should be a recall that forces GM and Chevy to pay for this fix as it is something they have been aware of for years and it is a major accident waiting to happen. Please make them issue a recall for the BECM fix.
Corrective Action:
Driving at 75 MPH on the freeway the power completely cuts off an a message appears on my dash "Propulsion Power is Reduced" - Pressing the gas barely gives any power, Imagine being in the middle of flowing traffic doing 75 mph to close to 20 mph. Research shows me this is a KNOWN issue with GM and the problem is with the BECM control module. There is also the issue of the EGR valve which apparently is tied into the BECM. I brought to the Chevy dealer and they said the BECM NEEDS to be replace ASAP because GM knows this is a dangerous situation and GM extended the warranty on this part to 150,000 miles. My vehicle is at 152,400 miles and they will not cover this. This is a serious issue that should be a recall that forces GM and Chevy to pay for this fix as it is something they have been aware of for years and it is a major accident waiting to happen. Please make them issue a recall for the BECM fix.
Additional Notes:
Driving at 75 MPH on the freeway the power completely cuts off an a message appears on my dash "Propulsion Power is Reduced" - Pressing the gas barely gives any power, Imagine being in the middle of flowing traffic doing 75 mph to close to 20 mph. Research shows me this is a KNOWN issue with GM and the problem is with the BECM control module. There is also the issue of the EGR valve which apparently is tied into the BECM. I brought to the Chevy dealer and they said the BECM NEEDS to be replace ASAP because GM knows this is a dangerous situation and GM extended the warranty on this part to 150,000 miles. My vehicle is at 152,400 miles and they will not cover this. This is a serious issue that should be a recall that forces GM and Chevy to pay for this fix as it is something they have been aware of for years and it is a major accident waiting to happen. Please make them issue a recall for the BECM fix.
Mfg Campaign: 11676109
Recall Date: Jul 25, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving at 75 MPH on the freeway the power completely cuts off an a message appears on my dash "Propulsion Power is Reduced" - Pressing the gas barely gives any power, Imagine being in the middle of flowing traffic doing 75 mph to close to 20 mph. Research shows me this is a KNOWN issue with GM and the problem is with the BECM control module. There is also the issue of the EGR valve which apparently is tied into the BECM. I brought to the Chevy dealer and they said the BECM NEEDS to be replace ASAP because GM knows this is a dangerous situation and GM extended the warranty on this part to 150,000 miles. My vehicle is at 152,400 miles and they will not cover this. This is a serious issue that should be a recall that forces GM and Chevy to pay for this fix as it is something they have been aware of for years and it is a major accident waiting to happen. Please make them issue a recall for the BECM fix.
Corrective Action:
Driving at 75 MPH on the freeway the power completely cuts off an a message appears on my dash "Propulsion Power is Reduced" - Pressing the gas barely gives any power, Imagine being in the middle of flowing traffic doing 75 mph to close to 20 mph. Research shows me this is a KNOWN issue with GM and the problem is with the BECM control module. There is also the issue of the EGR valve which apparently is tied into the BECM. I brought to the Chevy dealer and they said the BECM NEEDS to be replace ASAP because GM knows this is a dangerous situation and GM extended the warranty on this part to 150,000 miles. My vehicle is at 152,400 miles and they will not cover this. This is a serious issue that should be a recall that forces GM and Chevy to pay for this fix as it is something they have been aware of for years and it is a major accident waiting to happen. Please make them issue a recall for the BECM fix.
Additional Notes:
Driving at 75 MPH on the freeway the power completely cuts off an a message appears on my dash "Propulsion Power is Reduced" - Pressing the gas barely gives any power, Imagine being in the middle of flowing traffic doing 75 mph to close to 20 mph. Research shows me this is a KNOWN issue with GM and the problem is with the BECM control module. There is also the issue of the EGR valve which apparently is tied into the BECM. I brought to the Chevy dealer and they said the BECM NEEDS to be replace ASAP because GM knows this is a dangerous situation and GM extended the warranty on this part to 150,000 miles. My vehicle is at 152,400 miles and they will not cover this. This is a serious issue that should be a recall that forces GM and Chevy to pay for this fix as it is something they have been aware of for years and it is a major accident waiting to happen. Please make them issue a recall for the BECM fix.
Mfg Campaign: 11676109
Recall Date: Jul 25, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
Potential Consequences:
The contact owns a 2016 Chevrolet Volt. The contact stated that while operating vehicle the "Propulsion Error” was displayed, and the message "Shift to Park" was displayed while driving. Additionally, the vehicle occasionally failed to immediately start. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the Battery Energy Control Module (BECM) was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the Manufacturer’s Extended Warranty Coverage related to the failure. The failure mileage was 98,500.
Corrective Action:
The contact owns a 2016 Chevrolet Volt. The contact stated that while operating vehicle the "Propulsion Error” was displayed, and the message "Shift to Park" was displayed while driving. Additionally, the vehicle occasionally failed to immediately start. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the Battery Energy Control Module (BECM) was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the Manufacturer’s Extended Warranty Coverage related to the failure. The failure mileage was 98,500.
Additional Notes:
The contact owns a 2016 Chevrolet Volt. The contact stated that while operating vehicle the "Propulsion Error” was displayed, and the message "Shift to Park" was displayed while driving. Additionally, the vehicle occasionally failed to immediately start. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the Battery Energy Control Module (BECM) was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the Manufacturer’s Extended Warranty Coverage related to the failure. The failure mileage was 98,500.
Mfg Campaign: 11671603
Recall Date: Jul 7, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
•Vehicle lost power while driving on the highway at speed. The vehicle would not run with gas engine power or EV charge basically died on the road in traffic. After coming to a stop safely but not without some close calls vehicle would not start even with car having fuel of two types in it. •The battery charge would not register, and the car would not start for a little while. Display showed nothing and was only making a dinging sound. Around half hour later the vehicle started, and I drove it to my home and parked it. I have not been driving it as it seems like a safety concern with the battery system and not feeling reliable. I had tried to charge it after the initial event and it did not charge. I did only a little research on cost for battery issues and the cost made me very put off even looking at the car. The car has been sitting sense August of last year. I took the car into a GM repair shop a week ago and the shop told me that the BECM module is weak. I looked this up and found that there is a lot of people having the same issue! Also, there are 19000 cars just like mine who got a recall or Special coverage. I am told I don’t meet the requirements for the coverage even though my car has the issues. They say my VIN is not on the list, clearly this special coverage did not go far enough. There appears to be some gaps in the coverage of this issue there are tons of people having this issue a full recall should be investigated and enacted there is clearly a problem that should be addressed. The fact that most cases do not happen when the car is running seem to put this on everyone’s back burner but people are being harmed financially while GM uses loop holes to not address an issue that could cost people there time, hard earned money, lost wages, even there life if this malfunction causes accidents. There was and is clearly enough to warrant action. Letting GM get away with a half Hearted attempted at fixing this is a crime.
Corrective Action:
•Vehicle lost power while driving on the highway at speed. The vehicle would not run with gas engine power or EV charge basically died on the road in traffic. After coming to a stop safely but not without some close calls vehicle would not start even with car having fuel of two types in it. •The battery charge would not register, and the car would not start for a little while. Display showed nothing and was only making a dinging sound. Around half hour later the vehicle started, and I drove it to my home and parked it. I have not been driving it as it seems like a safety concern with the battery system and not feeling reliable. I had tried to charge it after the initial event and it did not charge. I did only a little research on cost for battery issues and the cost made me very put off even looking at the car. The car has been sitting sense August of last year. I took the car into a GM repair shop a week ago and the shop told me that the BECM module is weak. I looked this up and found that there is a lot of people having the same issue! Also, there are 19000 cars just like mine who got a recall or Special coverage. I am told I don’t meet the requirements for the coverage even though my car has the issues. They say my VIN is not on the list, clearly this special coverage did not go far enough. There appears to be some gaps in the coverage of this issue there are tons of people having this issue a full recall should be investigated and enacted there is clearly a problem that should be addressed. The fact that most cases do not happen when the car is running seem to put this on everyone’s back burner but people are being harmed financially while GM uses loop holes to not address an issue that could cost people there time, hard earned money, lost wages, even there life if this malfunction causes accidents. There was and is clearly enough to warrant action. Letting GM get away with a half Hearted attempted at fixing this is a crime.
Additional Notes:
•Vehicle lost power while driving on the highway at speed. The vehicle would not run with gas engine power or EV charge basically died on the road in traffic. After coming to a stop safely but not without some close calls vehicle would not start even with car having fuel of two types in it. •The battery charge would not register, and the car would not start for a little while. Display showed nothing and was only making a dinging sound. Around half hour later the vehicle started, and I drove it to my home and parked it. I have not been driving it as it seems like a safety concern with the battery system and not feeling reliable. I had tried to charge it after the initial event and it did not charge. I did only a little research on cost for battery issues and the cost made me very put off even looking at the car. The car has been sitting sense August of last year. I took the car into a GM repair shop a week ago and the shop told me that the BECM module is weak. I looked this up and found that there is a lot of people having the same issue! Also, there are 19000 cars just like mine who got a recall or Special coverage. I am told I don’t meet the requirements for the coverage even though my car has the issues. They say my VIN is not on the list, clearly this special coverage did not go far enough. There appears to be some gaps in the coverage of this issue there are tons of people having this issue a full recall should be investigated and enacted there is clearly a problem that should be addressed. The fact that most cases do not happen when the car is running seem to put this on everyone’s back burner but people are being harmed financially while GM uses loop holes to not address an issue that could cost people there time, hard earned money, lost wages, even there life if this malfunction causes accidents. There was and is clearly enough to warrant action. Letting GM get away with a half Hearted attempted at fixing this is a crime.
Mfg Campaign: 11663558
Recall Date: May 28, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
•Vehicle lost power while driving on the highway at speed. The vehicle would not run with gas engine power or EV charge basically died on the road in traffic. After coming to a stop safely but not without some close calls vehicle would not start even with car having fuel of two types in it. •The battery charge would not register, and the car would not start for a little while. Display showed nothing and was only making a dinging sound. Around half hour later the vehicle started, and I drove it to my home and parked it. I have not been driving it as it seems like a safety concern with the battery system and not feeling reliable. I had tried to charge it after the initial event and it did not charge. I did only a little research on cost for battery issues and the cost made me very put off even looking at the car. The car has been sitting sense August of last year. I took the car into a GM repair shop a week ago and the shop told me that the BECM module is weak. I looked this up and found that there is a lot of people having the same issue! Also, there are 19000 cars just like mine who got a recall or Special coverage. I am told I don’t meet the requirements for the coverage even though my car has the issues. They say my VIN is not on the list, clearly this special coverage did not go far enough. There appears to be some gaps in the coverage of this issue there are tons of people having this issue a full recall should be investigated and enacted there is clearly a problem that should be addressed. The fact that most cases do not happen when the car is running seem to put this on everyone’s back burner but people are being harmed financially while GM uses loop holes to not address an issue that could cost people there time, hard earned money, lost wages, even there life if this malfunction causes accidents. There was and is clearly enough to warrant action. Letting GM get away with a half Hearted attempted at fixing this is a crime.
Corrective Action:
•Vehicle lost power while driving on the highway at speed. The vehicle would not run with gas engine power or EV charge basically died on the road in traffic. After coming to a stop safely but not without some close calls vehicle would not start even with car having fuel of two types in it. •The battery charge would not register, and the car would not start for a little while. Display showed nothing and was only making a dinging sound. Around half hour later the vehicle started, and I drove it to my home and parked it. I have not been driving it as it seems like a safety concern with the battery system and not feeling reliable. I had tried to charge it after the initial event and it did not charge. I did only a little research on cost for battery issues and the cost made me very put off even looking at the car. The car has been sitting sense August of last year. I took the car into a GM repair shop a week ago and the shop told me that the BECM module is weak. I looked this up and found that there is a lot of people having the same issue! Also, there are 19000 cars just like mine who got a recall or Special coverage. I am told I don’t meet the requirements for the coverage even though my car has the issues. They say my VIN is not on the list, clearly this special coverage did not go far enough. There appears to be some gaps in the coverage of this issue there are tons of people having this issue a full recall should be investigated and enacted there is clearly a problem that should be addressed. The fact that most cases do not happen when the car is running seem to put this on everyone’s back burner but people are being harmed financially while GM uses loop holes to not address an issue that could cost people there time, hard earned money, lost wages, even there life if this malfunction causes accidents. There was and is clearly enough to warrant action. Letting GM get away with a half Hearted attempted at fixing this is a crime.
Additional Notes:
•Vehicle lost power while driving on the highway at speed. The vehicle would not run with gas engine power or EV charge basically died on the road in traffic. After coming to a stop safely but not without some close calls vehicle would not start even with car having fuel of two types in it. •The battery charge would not register, and the car would not start for a little while. Display showed nothing and was only making a dinging sound. Around half hour later the vehicle started, and I drove it to my home and parked it. I have not been driving it as it seems like a safety concern with the battery system and not feeling reliable. I had tried to charge it after the initial event and it did not charge. I did only a little research on cost for battery issues and the cost made me very put off even looking at the car. The car has been sitting sense August of last year. I took the car into a GM repair shop a week ago and the shop told me that the BECM module is weak. I looked this up and found that there is a lot of people having the same issue! Also, there are 19000 cars just like mine who got a recall or Special coverage. I am told I don’t meet the requirements for the coverage even though my car has the issues. They say my VIN is not on the list, clearly this special coverage did not go far enough. There appears to be some gaps in the coverage of this issue there are tons of people having this issue a full recall should be investigated and enacted there is clearly a problem that should be addressed. The fact that most cases do not happen when the car is running seem to put this on everyone’s back burner but people are being harmed financially while GM uses loop holes to not address an issue that could cost people there time, hard earned money, lost wages, even there life if this malfunction causes accidents. There was and is clearly enough to warrant action. Letting GM get away with a half Hearted attempted at fixing this is a crime.
Mfg Campaign: 11663558
Recall Date: May 28, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the car displayed “reduced propulsion power” on the dash and then I lost all drive power and could not switch the plug in hybrid from electric to gas engine mode. The vehicle had to be towed to the dealer who stated that the battery electronics control module and perhaps the battery needed to be replaced. The check engine light came on slightly before the incident.
Corrective Action:
While driving the car displayed “reduced propulsion power” on the dash and then I lost all drive power and could not switch the plug in hybrid from electric to gas engine mode. The vehicle had to be towed to the dealer who stated that the battery electronics control module and perhaps the battery needed to be replaced. The check engine light came on slightly before the incident.
Additional Notes:
While driving the car displayed “reduced propulsion power” on the dash and then I lost all drive power and could not switch the plug in hybrid from electric to gas engine mode. The vehicle had to be towed to the dealer who stated that the battery electronics control module and perhaps the battery needed to be replaced. The check engine light came on slightly before the incident.
Mfg Campaign: 11660951
Recall Date: May 14, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving the car displayed “reduced propulsion power” on the dash and then I lost all drive power and could not switch the plug in hybrid from electric to gas engine mode. The vehicle had to be towed to the dealer who stated that the battery electronics control module and perhaps the battery needed to be replaced. The check engine light came on slightly before the incident.
Corrective Action:
While driving the car displayed “reduced propulsion power” on the dash and then I lost all drive power and could not switch the plug in hybrid from electric to gas engine mode. The vehicle had to be towed to the dealer who stated that the battery electronics control module and perhaps the battery needed to be replaced. The check engine light came on slightly before the incident.
Additional Notes:
While driving the car displayed “reduced propulsion power” on the dash and then I lost all drive power and could not switch the plug in hybrid from electric to gas engine mode. The vehicle had to be towed to the dealer who stated that the battery electronics control module and perhaps the battery needed to be replaced. The check engine light came on slightly before the incident.
Mfg Campaign: 11660951
Recall Date: May 14, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving the car displayed “reduced propulsion power” on the dash and then I lost all drive power and could not switch the plug in hybrid from electric to gas engine mode. The vehicle had to be towed to the dealer who stated that the battery electronics control module and perhaps the battery needed to be replaced. The check engine light came on slightly before the incident.
Corrective Action:
While driving the car displayed “reduced propulsion power” on the dash and then I lost all drive power and could not switch the plug in hybrid from electric to gas engine mode. The vehicle had to be towed to the dealer who stated that the battery electronics control module and perhaps the battery needed to be replaced. The check engine light came on slightly before the incident.
Additional Notes:
While driving the car displayed “reduced propulsion power” on the dash and then I lost all drive power and could not switch the plug in hybrid from electric to gas engine mode. The vehicle had to be towed to the dealer who stated that the battery electronics control module and perhaps the battery needed to be replaced. The check engine light came on slightly before the incident.
Mfg Campaign: 11660951
Recall Date: May 14, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Becm failure Car suddenly stopped driving and or starting Had to have it towed home
Corrective Action:
Becm failure Car suddenly stopped driving and or starting Had to have it towed home
Additional Notes:
Becm failure Car suddenly stopped driving and or starting Had to have it towed home
Mfg Campaign: 11641610
Recall Date: Feb 9, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Becm failure Car suddenly stopped driving and or starting Had to have it towed home
Corrective Action:
Becm failure Car suddenly stopped driving and or starting Had to have it towed home
Additional Notes:
Becm failure Car suddenly stopped driving and or starting Had to have it towed home
Mfg Campaign: 11641610
Recall Date: Feb 9, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Becm failure Car suddenly stopped driving and or starting Had to have it towed home
Corrective Action:
Becm failure Car suddenly stopped driving and or starting Had to have it towed home
Additional Notes:
Becm failure Car suddenly stopped driving and or starting Had to have it towed home
Mfg Campaign: 11641610
Recall Date: Feb 9, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On [XXX] the check engine light turned on in my 2016 Chevy Volt (VIN: [XXX] miles 145,xxx). I was 2 hours from home in the freezing cold snow but thankfully the vehicle allowed me to drive home without any issues (no reduced propulsion power). When I returned to the vehicle to have a diagnostic check the error light disappeared and I was unable to check for error codes. Still no issues driving under EV/gasoline. Later that day, the car stopped going completely, no shifting out of park either. EV range was reporting 0 miles despite having full charge. I plugged in the charger but it would not work (first time this happened), " Not able to Charge" message displayed. After cycling power the EV range was full range and I was able to shift into drive again. These issues were intermittent over 3 weeks, frequently standing me temporarily. After cycling power, opening and closing the door, cycling power again, the car would function normally and I could drive under battery or gasoline power. I managed to capture these error codes while the MIL light was on: U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 [XXX] my vehicle no longer drives or shifts out of park, "Not able to charge" message displayed, CEL light on. A class action lawsuit revealed a technical service bulletin 18-NA-261 released in 2018 (see attached) accusing GM of continuing support of the known faulty module. The result of the case was Special Coverage Bulletin N232432680 which acknowledges and addresses the above mentioned issues by replacing a faulty BECM common to ALL Chevy Volt models years 2016-2018. My VIN is EXCLUDED from coverage due to being a CARB compliant vehicle despite exhibiting the same behaviors, error codes, and sharing the same faulty BECM. Of the 60,000 Volts sold in 2016-2018, only 19,000 (~33%) qualify under the special coverage terms. 100% of the vehicles that qualify for coverage are NON-CARB compliant. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
Corrective Action:
On [XXX] the check engine light turned on in my 2016 Chevy Volt (VIN: [XXX] miles 145,xxx). I was 2 hours from home in the freezing cold snow but thankfully the vehicle allowed me to drive home without any issues (no reduced propulsion power). When I returned to the vehicle to have a diagnostic check the error light disappeared and I was unable to check for error codes. Still no issues driving under EV/gasoline. Later that day, the car stopped going completely, no shifting out of park either. EV range was reporting 0 miles despite having full charge. I plugged in the charger but it would not work (first time this happened), " Not able to Charge" message displayed. After cycling power the EV range was full range and I was able to shift into drive again. These issues were intermittent over 3 weeks, frequently standing me temporarily. After cycling power, opening and closing the door, cycling power again, the car would function normally and I could drive under battery or gasoline power. I managed to capture these error codes while the MIL light was on: U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 [XXX] my vehicle no longer drives or shifts out of park, "Not able to charge" message displayed, CEL light on. A class action lawsuit revealed a technical service bulletin 18-NA-261 released in 2018 (see attached) accusing GM of continuing support of the known faulty module. The result of the case was Special Coverage Bulletin N232432680 which acknowledges and addresses the above mentioned issues by replacing a faulty BECM common to ALL Chevy Volt models years 2016-2018. My VIN is EXCLUDED from coverage due to being a CARB compliant vehicle despite exhibiting the same behaviors, error codes, and sharing the same faulty BECM. Of the 60,000 Volts sold in 2016-2018, only 19,000 (~33%) qualify under the special coverage terms. 100% of the vehicles that qualify for coverage are NON-CARB compliant. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
Additional Notes:
On [XXX] the check engine light turned on in my 2016 Chevy Volt (VIN: [XXX] miles 145,xxx). I was 2 hours from home in the freezing cold snow but thankfully the vehicle allowed me to drive home without any issues (no reduced propulsion power). When I returned to the vehicle to have a diagnostic check the error light disappeared and I was unable to check for error codes. Still no issues driving under EV/gasoline. Later that day, the car stopped going completely, no shifting out of park either. EV range was reporting 0 miles despite having full charge. I plugged in the charger but it would not work (first time this happened), " Not able to Charge" message displayed. After cycling power the EV range was full range and I was able to shift into drive again. These issues were intermittent over 3 weeks, frequently standing me temporarily. After cycling power, opening and closing the door, cycling power again, the car would function normally and I could drive under battery or gasoline power. I managed to capture these error codes while the MIL light was on: U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 [XXX] my vehicle no longer drives or shifts out of park, "Not able to charge" message displayed, CEL light on. A class action lawsuit revealed a technical service bulletin 18-NA-261 released in 2018 (see attached) accusing GM of continuing support of the known faulty module. The result of the case was Special Coverage Bulletin N232432680 which acknowledges and addresses the above mentioned issues by replacing a faulty BECM common to ALL Chevy Volt models years 2016-2018. My VIN is EXCLUDED from coverage due to being a CARB compliant vehicle despite exhibiting the same behaviors, error codes, and sharing the same faulty BECM. Of the 60,000 Volts sold in 2016-2018, only 19,000 (~33%) qualify under the special coverage terms. 100% of the vehicles that qualify for coverage are NON-CARB compliant. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
Mfg Campaign: 11641379
Recall Date: Feb 7, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On [XXX] the check engine light turned on in my 2016 Chevy Volt (VIN: [XXX] miles 145,xxx). I was 2 hours from home in the freezing cold snow but thankfully the vehicle allowed me to drive home without any issues (no reduced propulsion power). When I returned to the vehicle to have a diagnostic check the error light disappeared and I was unable to check for error codes. Still no issues driving under EV/gasoline. Later that day, the car stopped going completely, no shifting out of park either. EV range was reporting 0 miles despite having full charge. I plugged in the charger but it would not work (first time this happened), " Not able to Charge" message displayed. After cycling power the EV range was full range and I was able to shift into drive again. These issues were intermittent over 3 weeks, frequently standing me temporarily. After cycling power, opening and closing the door, cycling power again, the car would function normally and I could drive under battery or gasoline power. I managed to capture these error codes while the MIL light was on: U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 [XXX] my vehicle no longer drives or shifts out of park, "Not able to charge" message displayed, CEL light on. A class action lawsuit revealed a technical service bulletin 18-NA-261 released in 2018 (see attached) accusing GM of continuing support of the known faulty module. The result of the case was Special Coverage Bulletin N232432680 which acknowledges and addresses the above mentioned issues by replacing a faulty BECM common to ALL Chevy Volt models years 2016-2018. My VIN is EXCLUDED from coverage due to being a CARB compliant vehicle despite exhibiting the same behaviors, error codes, and sharing the same faulty BECM. Of the 60,000 Volts sold in 2016-2018, only 19,000 (~33%) qualify under the special coverage terms. 100% of the vehicles that qualify for coverage are NON-CARB compliant. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
Corrective Action:
On [XXX] the check engine light turned on in my 2016 Chevy Volt (VIN: [XXX] miles 145,xxx). I was 2 hours from home in the freezing cold snow but thankfully the vehicle allowed me to drive home without any issues (no reduced propulsion power). When I returned to the vehicle to have a diagnostic check the error light disappeared and I was unable to check for error codes. Still no issues driving under EV/gasoline. Later that day, the car stopped going completely, no shifting out of park either. EV range was reporting 0 miles despite having full charge. I plugged in the charger but it would not work (first time this happened), " Not able to Charge" message displayed. After cycling power the EV range was full range and I was able to shift into drive again. These issues were intermittent over 3 weeks, frequently standing me temporarily. After cycling power, opening and closing the door, cycling power again, the car would function normally and I could drive under battery or gasoline power. I managed to capture these error codes while the MIL light was on: U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 [XXX] my vehicle no longer drives or shifts out of park, "Not able to charge" message displayed, CEL light on. A class action lawsuit revealed a technical service bulletin 18-NA-261 released in 2018 (see attached) accusing GM of continuing support of the known faulty module. The result of the case was Special Coverage Bulletin N232432680 which acknowledges and addresses the above mentioned issues by replacing a faulty BECM common to ALL Chevy Volt models years 2016-2018. My VIN is EXCLUDED from coverage due to being a CARB compliant vehicle despite exhibiting the same behaviors, error codes, and sharing the same faulty BECM. Of the 60,000 Volts sold in 2016-2018, only 19,000 (~33%) qualify under the special coverage terms. 100% of the vehicles that qualify for coverage are NON-CARB compliant. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
Additional Notes:
On [XXX] the check engine light turned on in my 2016 Chevy Volt (VIN: [XXX] miles 145,xxx). I was 2 hours from home in the freezing cold snow but thankfully the vehicle allowed me to drive home without any issues (no reduced propulsion power). When I returned to the vehicle to have a diagnostic check the error light disappeared and I was unable to check for error codes. Still no issues driving under EV/gasoline. Later that day, the car stopped going completely, no shifting out of park either. EV range was reporting 0 miles despite having full charge. I plugged in the charger but it would not work (first time this happened), " Not able to Charge" message displayed. After cycling power the EV range was full range and I was able to shift into drive again. These issues were intermittent over 3 weeks, frequently standing me temporarily. After cycling power, opening and closing the door, cycling power again, the car would function normally and I could drive under battery or gasoline power. I managed to capture these error codes while the MIL light was on: U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 [XXX] my vehicle no longer drives or shifts out of park, "Not able to charge" message displayed, CEL light on. A class action lawsuit revealed a technical service bulletin 18-NA-261 released in 2018 (see attached) accusing GM of continuing support of the known faulty module. The result of the case was Special Coverage Bulletin N232432680 which acknowledges and addresses the above mentioned issues by replacing a faulty BECM common to ALL Chevy Volt models years 2016-2018. My VIN is EXCLUDED from coverage due to being a CARB compliant vehicle despite exhibiting the same behaviors, error codes, and sharing the same faulty BECM. Of the 60,000 Volts sold in 2016-2018, only 19,000 (~33%) qualify under the special coverage terms. 100% of the vehicles that qualify for coverage are NON-CARB compliant. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
Mfg Campaign: 11641379
Recall Date: Feb 7, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On [XXX] the check engine light turned on in my 2016 Chevy Volt (VIN: [XXX] miles 145,xxx). I was 2 hours from home in the freezing cold snow but thankfully the vehicle allowed me to drive home without any issues (no reduced propulsion power). When I returned to the vehicle to have a diagnostic check the error light disappeared and I was unable to check for error codes. Still no issues driving under EV/gasoline. Later that day, the car stopped going completely, no shifting out of park either. EV range was reporting 0 miles despite having full charge. I plugged in the charger but it would not work (first time this happened), " Not able to Charge" message displayed. After cycling power the EV range was full range and I was able to shift into drive again. These issues were intermittent over 3 weeks, frequently standing me temporarily. After cycling power, opening and closing the door, cycling power again, the car would function normally and I could drive under battery or gasoline power. I managed to capture these error codes while the MIL light was on: U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 [XXX] my vehicle no longer drives or shifts out of park, "Not able to charge" message displayed, CEL light on. A class action lawsuit revealed a technical service bulletin 18-NA-261 released in 2018 (see attached) accusing GM of continuing support of the known faulty module. The result of the case was Special Coverage Bulletin N232432680 which acknowledges and addresses the above mentioned issues by replacing a faulty BECM common to ALL Chevy Volt models years 2016-2018. My VIN is EXCLUDED from coverage due to being a CARB compliant vehicle despite exhibiting the same behaviors, error codes, and sharing the same faulty BECM. Of the 60,000 Volts sold in 2016-2018, only 19,000 (~33%) qualify under the special coverage terms. 100% of the vehicles that qualify for coverage are NON-CARB compliant. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
Corrective Action:
On [XXX] the check engine light turned on in my 2016 Chevy Volt (VIN: [XXX] miles 145,xxx). I was 2 hours from home in the freezing cold snow but thankfully the vehicle allowed me to drive home without any issues (no reduced propulsion power). When I returned to the vehicle to have a diagnostic check the error light disappeared and I was unable to check for error codes. Still no issues driving under EV/gasoline. Later that day, the car stopped going completely, no shifting out of park either. EV range was reporting 0 miles despite having full charge. I plugged in the charger but it would not work (first time this happened), " Not able to Charge" message displayed. After cycling power the EV range was full range and I was able to shift into drive again. These issues were intermittent over 3 weeks, frequently standing me temporarily. After cycling power, opening and closing the door, cycling power again, the car would function normally and I could drive under battery or gasoline power. I managed to capture these error codes while the MIL light was on: U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 [XXX] my vehicle no longer drives or shifts out of park, "Not able to charge" message displayed, CEL light on. A class action lawsuit revealed a technical service bulletin 18-NA-261 released in 2018 (see attached) accusing GM of continuing support of the known faulty module. The result of the case was Special Coverage Bulletin N232432680 which acknowledges and addresses the above mentioned issues by replacing a faulty BECM common to ALL Chevy Volt models years 2016-2018. My VIN is EXCLUDED from coverage due to being a CARB compliant vehicle despite exhibiting the same behaviors, error codes, and sharing the same faulty BECM. Of the 60,000 Volts sold in 2016-2018, only 19,000 (~33%) qualify under the special coverage terms. 100% of the vehicles that qualify for coverage are NON-CARB compliant. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
Additional Notes:
On [XXX] the check engine light turned on in my 2016 Chevy Volt (VIN: [XXX] miles 145,xxx). I was 2 hours from home in the freezing cold snow but thankfully the vehicle allowed me to drive home without any issues (no reduced propulsion power). When I returned to the vehicle to have a diagnostic check the error light disappeared and I was unable to check for error codes. Still no issues driving under EV/gasoline. Later that day, the car stopped going completely, no shifting out of park either. EV range was reporting 0 miles despite having full charge. I plugged in the charger but it would not work (first time this happened), " Not able to Charge" message displayed. After cycling power the EV range was full range and I was able to shift into drive again. These issues were intermittent over 3 weeks, frequently standing me temporarily. After cycling power, opening and closing the door, cycling power again, the car would function normally and I could drive under battery or gasoline power. I managed to capture these error codes while the MIL light was on: U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 [XXX] my vehicle no longer drives or shifts out of park, "Not able to charge" message displayed, CEL light on. A class action lawsuit revealed a technical service bulletin 18-NA-261 released in 2018 (see attached) accusing GM of continuing support of the known faulty module. The result of the case was Special Coverage Bulletin N232432680 which acknowledges and addresses the above mentioned issues by replacing a faulty BECM common to ALL Chevy Volt models years 2016-2018. My VIN is EXCLUDED from coverage due to being a CARB compliant vehicle despite exhibiting the same behaviors, error codes, and sharing the same faulty BECM. Of the 60,000 Volts sold in 2016-2018, only 19,000 (~33%) qualify under the special coverage terms. 100% of the vehicles that qualify for coverage are NON-CARB compliant. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
Mfg Campaign: 11641379
Recall Date: Feb 7, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BECM failure leaving car stranded in traffic with no ability to move under its own power.
Corrective Action:
BECM failure leaving car stranded in traffic with no ability to move under its own power.
Additional Notes:
BECM failure leaving car stranded in traffic with no ability to move under its own power.
Mfg Campaign: 11639905
Recall Date: Jan 31, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
BECM failure leaving car stranded in traffic with no ability to move under its own power.
Corrective Action:
BECM failure leaving car stranded in traffic with no ability to move under its own power.
Additional Notes:
BECM failure leaving car stranded in traffic with no ability to move under its own power.
Mfg Campaign: 11639905
Recall Date: Jan 31, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
BECM failure leaving car stranded in traffic with no ability to move under its own power.
Corrective Action:
BECM failure leaving car stranded in traffic with no ability to move under its own power.
Additional Notes:
BECM failure leaving car stranded in traffic with no ability to move under its own power.
Mfg Campaign: 11639905
Recall Date: Jan 31, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle had the Battery Energy Control Module fail at about 87,000 miles. Vehicle will not start and will leave you stranded when this happens. This is a known defect and GM issued a special coverage to extend the warranty for this specific component, but for some reason only applies to a handful of VINs. Mine was not one of them, so I got stuck with a $2500 repair bill. I love the car and am not mad that they are breaking, engineering is hard. I am mad that even after a requirement from the NHTSA, Chevy is refusing to repair a known defect with their vehicles that can leave the owner stranded and is making the owners foot the several thousand-dollar repair bill. This was my first Chevy, and due to the poor way this has been handled, probably my last.
Corrective Action:
Vehicle had the Battery Energy Control Module fail at about 87,000 miles. Vehicle will not start and will leave you stranded when this happens. This is a known defect and GM issued a special coverage to extend the warranty for this specific component, but for some reason only applies to a handful of VINs. Mine was not one of them, so I got stuck with a $2500 repair bill. I love the car and am not mad that they are breaking, engineering is hard. I am mad that even after a requirement from the NHTSA, Chevy is refusing to repair a known defect with their vehicles that can leave the owner stranded and is making the owners foot the several thousand-dollar repair bill. This was my first Chevy, and due to the poor way this has been handled, probably my last.
Additional Notes:
Vehicle had the Battery Energy Control Module fail at about 87,000 miles. Vehicle will not start and will leave you stranded when this happens. This is a known defect and GM issued a special coverage to extend the warranty for this specific component, but for some reason only applies to a handful of VINs. Mine was not one of them, so I got stuck with a $2500 repair bill. I love the car and am not mad that they are breaking, engineering is hard. I am mad that even after a requirement from the NHTSA, Chevy is refusing to repair a known defect with their vehicles that can leave the owner stranded and is making the owners foot the several thousand-dollar repair bill. This was my first Chevy, and due to the poor way this has been handled, probably my last.
Mfg Campaign: 11639391
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle had the Battery Energy Control Module fail at about 87,000 miles. Vehicle will not start and will leave you stranded when this happens. This is a known defect and GM issued a special coverage to extend the warranty for this specific component, but for some reason only applies to a handful of VINs. Mine was not one of them, so I got stuck with a $2500 repair bill. I love the car and am not mad that they are breaking, engineering is hard. I am mad that even after a requirement from the NHTSA, Chevy is refusing to repair a known defect with their vehicles that can leave the owner stranded and is making the owners foot the several thousand-dollar repair bill. This was my first Chevy, and due to the poor way this has been handled, probably my last.
Corrective Action:
Vehicle had the Battery Energy Control Module fail at about 87,000 miles. Vehicle will not start and will leave you stranded when this happens. This is a known defect and GM issued a special coverage to extend the warranty for this specific component, but for some reason only applies to a handful of VINs. Mine was not one of them, so I got stuck with a $2500 repair bill. I love the car and am not mad that they are breaking, engineering is hard. I am mad that even after a requirement from the NHTSA, Chevy is refusing to repair a known defect with their vehicles that can leave the owner stranded and is making the owners foot the several thousand-dollar repair bill. This was my first Chevy, and due to the poor way this has been handled, probably my last.
Additional Notes:
Vehicle had the Battery Energy Control Module fail at about 87,000 miles. Vehicle will not start and will leave you stranded when this happens. This is a known defect and GM issued a special coverage to extend the warranty for this specific component, but for some reason only applies to a handful of VINs. Mine was not one of them, so I got stuck with a $2500 repair bill. I love the car and am not mad that they are breaking, engineering is hard. I am mad that even after a requirement from the NHTSA, Chevy is refusing to repair a known defect with their vehicles that can leave the owner stranded and is making the owners foot the several thousand-dollar repair bill. This was my first Chevy, and due to the poor way this has been handled, probably my last.
Mfg Campaign: 11639391
Recall Date: Jan 29, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury