Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Canyon and Chevrolet Colorado, and 2016 Chevrolet Volt vehicles. The driver's frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17387
Recall Date: Oct 5, 2017
Consumer Complaints
263 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE DOES NOT RECOGNIZE IT HAS BEEN SHIFTED INTO PARK, WHICH DOES NOT ALLOW THE VEHICLE TO BE TURNED OFF. DASH DISPLAY STATES 'ACTION REQUIRED, SHIFT TO PARK'. THIS HAPPENS CONSISTENTLY AND IS A KNOWN ISSUE BY CHEVROLET. YET THEY HAVE NOT ISSUED ANY RECALL. IT IS KNOWN AS THE 'SHIFT TO PARK' ISSUE. THERE IS NO WORK-AROUND FOR THE ISSUE OTHER THAN SHIFTING BACK AND FORTH INTO GEARS, SOMETIMES HUNDREDS OF TIMES, BEFORE THE ERROR CLEARS. FOR EXAMPLE: MY WIFE TOOK MY DAUGHTER TO AN EMERGENCY ROOM AND COULD NOT GET THE VEHICLE TO TURN OFF. SHE TRIED TO CLEAR THE ERROR A FEW TIMES BEFORE HAVING TO LEAVE THE VEHICLE RUNNING IN THE PARKING LOT.
Corrective Action:
THE VEHICLE DOES NOT RECOGNIZE IT HAS BEEN SHIFTED INTO PARK, WHICH DOES NOT ALLOW THE VEHICLE TO BE TURNED OFF. DASH DISPLAY STATES 'ACTION REQUIRED, SHIFT TO PARK'. THIS HAPPENS CONSISTENTLY AND IS A KNOWN ISSUE BY CHEVROLET. YET THEY HAVE NOT ISSUED ANY RECALL. IT IS KNOWN AS THE 'SHIFT TO PARK' ISSUE. THERE IS NO WORK-AROUND FOR THE ISSUE OTHER THAN SHIFTING BACK AND FORTH INTO GEARS, SOMETIMES HUNDREDS OF TIMES, BEFORE THE ERROR CLEARS. FOR EXAMPLE: MY WIFE TOOK MY DAUGHTER TO AN EMERGENCY ROOM AND COULD NOT GET THE VEHICLE TO TURN OFF. SHE TRIED TO CLEAR THE ERROR A FEW TIMES BEFORE HAVING TO LEAVE THE VEHICLE RUNNING IN THE PARKING LOT.
Additional Notes:
THE VEHICLE DOES NOT RECOGNIZE IT HAS BEEN SHIFTED INTO PARK, WHICH DOES NOT ALLOW THE VEHICLE TO BE TURNED OFF. DASH DISPLAY STATES 'ACTION REQUIRED, SHIFT TO PARK'. THIS HAPPENS CONSISTENTLY AND IS A KNOWN ISSUE BY CHEVROLET. YET THEY HAVE NOT ISSUED ANY RECALL. IT IS KNOWN AS THE 'SHIFT TO PARK' ISSUE. THERE IS NO WORK-AROUND FOR THE ISSUE OTHER THAN SHIFTING BACK AND FORTH INTO GEARS, SOMETIMES HUNDREDS OF TIMES, BEFORE THE ERROR CLEARS. FOR EXAMPLE: MY WIFE TOOK MY DAUGHTER TO AN EMERGENCY ROOM AND COULD NOT GET THE VEHICLE TO TURN OFF. SHE TRIED TO CLEAR THE ERROR A FEW TIMES BEFORE HAVING TO LEAVE THE VEHICLE RUNNING IN THE PARKING LOT.
Mfg Campaign: 11342642
Recall Date: Aug 1, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
KEEP GETTING ACTION REQUIRED MESSAGE "SHIFT TO PARK" EVEN THOUGH THE CAR HAS BEEN POWERED OFF. IT TAKES ABOUT 5 TRYS NOW TO ACTUALLY POWER OFF THE CAR, HAVE TO REPEATEDLY TURN THE CAR ON AND OFF TO ACTUALLY POWER OFF THE VEHICLE.
Corrective Action:
KEEP GETTING ACTION REQUIRED MESSAGE "SHIFT TO PARK" EVEN THOUGH THE CAR HAS BEEN POWERED OFF. IT TAKES ABOUT 5 TRYS NOW TO ACTUALLY POWER OFF THE CAR, HAVE TO REPEATEDLY TURN THE CAR ON AND OFF TO ACTUALLY POWER OFF THE VEHICLE.
Additional Notes:
KEEP GETTING ACTION REQUIRED MESSAGE "SHIFT TO PARK" EVEN THOUGH THE CAR HAS BEEN POWERED OFF. IT TAKES ABOUT 5 TRYS NOW TO ACTUALLY POWER OFF THE CAR, HAVE TO REPEATEDLY TURN THE CAR ON AND OFF TO ACTUALLY POWER OFF THE VEHICLE.
Mfg Campaign: 11341731
Recall Date: Jul 27, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CHEVY VOLT 2016, SHIFTED INTO PARK, BUT CAR WARNING COMES UP "SHIFT TO PARK" AND THUS CAR WILL NOT TURN OFF.
Corrective Action:
CHEVY VOLT 2016, SHIFTED INTO PARK, BUT CAR WARNING COMES UP "SHIFT TO PARK" AND THUS CAR WILL NOT TURN OFF.
Additional Notes:
CHEVY VOLT 2016, SHIFTED INTO PARK, BUT CAR WARNING COMES UP "SHIFT TO PARK" AND THUS CAR WILL NOT TURN OFF.
Mfg Campaign: 11340573
Recall Date: Jul 21, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY 2016 CHEVROLET VOLT IS EXHIBITING THE "SHIFT TO PARK" ISSUE. MORE OFTEN THAN NOT, WHEN I SHIFT TO PARK AND ATTEMPT TO SHUT MY CAR OFF, IT ALERTS ME THAT I NEED TO SHIFT IN ORDER TO PARK. I HAVE TO TURN THE CAR BACK ON, THEN TURN IT OFF AGAIN, SOMETIMES I MOVE THE SHIFTER OR FLICK THE SHIFTER BUTTON TO FIX IT.
Corrective Action:
MY 2016 CHEVROLET VOLT IS EXHIBITING THE "SHIFT TO PARK" ISSUE. MORE OFTEN THAN NOT, WHEN I SHIFT TO PARK AND ATTEMPT TO SHUT MY CAR OFF, IT ALERTS ME THAT I NEED TO SHIFT IN ORDER TO PARK. I HAVE TO TURN THE CAR BACK ON, THEN TURN IT OFF AGAIN, SOMETIMES I MOVE THE SHIFTER OR FLICK THE SHIFTER BUTTON TO FIX IT.
Additional Notes:
MY 2016 CHEVROLET VOLT IS EXHIBITING THE "SHIFT TO PARK" ISSUE. MORE OFTEN THAN NOT, WHEN I SHIFT TO PARK AND ATTEMPT TO SHUT MY CAR OFF, IT ALERTS ME THAT I NEED TO SHIFT IN ORDER TO PARK. I HAVE TO TURN THE CAR BACK ON, THEN TURN IT OFF AGAIN, SOMETIMES I MOVE THE SHIFTER OR FLICK THE SHIFTER BUTTON TO FIX IT.
Mfg Campaign: 11338889
Recall Date: Jul 12, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2016 CHEVROLET VOLT IS EXHIBITING THE "SHIFT TO PARK" ISSUE. MORE OFTEN THAN NOT, WHEN I SHIFT TO PARK AND ATTEMPT TO SHUT MY CAR OFF, IT ALERTS ME THAT I NEED TO SHIFT IN ORDER TO PARK. I HAVE TO TURN THE CAR BACK ON, THEN TURN IT OFF AGAIN, SOMETIMES I MOVE THE SHIFTER OR FLICK THE SHIFTER BUTTON TO FIX IT.
Corrective Action:
MY 2016 CHEVROLET VOLT IS EXHIBITING THE "SHIFT TO PARK" ISSUE. MORE OFTEN THAN NOT, WHEN I SHIFT TO PARK AND ATTEMPT TO SHUT MY CAR OFF, IT ALERTS ME THAT I NEED TO SHIFT IN ORDER TO PARK. I HAVE TO TURN THE CAR BACK ON, THEN TURN IT OFF AGAIN, SOMETIMES I MOVE THE SHIFTER OR FLICK THE SHIFTER BUTTON TO FIX IT.
Additional Notes:
MY 2016 CHEVROLET VOLT IS EXHIBITING THE "SHIFT TO PARK" ISSUE. MORE OFTEN THAN NOT, WHEN I SHIFT TO PARK AND ATTEMPT TO SHUT MY CAR OFF, IT ALERTS ME THAT I NEED TO SHIFT IN ORDER TO PARK. I HAVE TO TURN THE CAR BACK ON, THEN TURN IT OFF AGAIN, SOMETIMES I MOVE THE SHIFTER OR FLICK THE SHIFTER BUTTON TO FIX IT.
Mfg Campaign: 11338889
Recall Date: Jul 12, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I PRESS THE POWER BUTTON TO TURN OFF THE CAR, IT WON'T SHUT OFF. A MESSAGE ON THE DASH SAYS I MUST "SHIFT TO PARK". OF COURSE, I'VE ALREADY SHIFTED INTO PARK. IF I PUT THE SHIFTER BACK INTO THE "L" POSITION SEVERAL TIMES, EVENTUALLY IT WILL SHUT OFF. THIS PROBLEM IS GETTING WORSE BY THE DAY. NOW I NEED TO REPEAT THIS PROCESS OF SHIFTING BACK AND FORTH MANY MANY TIMES TO GET IT TO SHUT OFF. THIS IS THE 2ND TIME IT HAPPENS TO THIS CAR. GM REPLACED THE SHIFT ASSEMBLY ONE YEAR AFTER I PURCHASED THE CAR TO FIX THIS EXACT SAME PROBLEM. THE CAR WAS PARKED WHEN THIS HAPPENED.
Corrective Action:
WHEN I PRESS THE POWER BUTTON TO TURN OFF THE CAR, IT WON'T SHUT OFF. A MESSAGE ON THE DASH SAYS I MUST "SHIFT TO PARK". OF COURSE, I'VE ALREADY SHIFTED INTO PARK. IF I PUT THE SHIFTER BACK INTO THE "L" POSITION SEVERAL TIMES, EVENTUALLY IT WILL SHUT OFF. THIS PROBLEM IS GETTING WORSE BY THE DAY. NOW I NEED TO REPEAT THIS PROCESS OF SHIFTING BACK AND FORTH MANY MANY TIMES TO GET IT TO SHUT OFF. THIS IS THE 2ND TIME IT HAPPENS TO THIS CAR. GM REPLACED THE SHIFT ASSEMBLY ONE YEAR AFTER I PURCHASED THE CAR TO FIX THIS EXACT SAME PROBLEM. THE CAR WAS PARKED WHEN THIS HAPPENED.
Additional Notes:
WHEN I PRESS THE POWER BUTTON TO TURN OFF THE CAR, IT WON'T SHUT OFF. A MESSAGE ON THE DASH SAYS I MUST "SHIFT TO PARK". OF COURSE, I'VE ALREADY SHIFTED INTO PARK. IF I PUT THE SHIFTER BACK INTO THE "L" POSITION SEVERAL TIMES, EVENTUALLY IT WILL SHUT OFF. THIS PROBLEM IS GETTING WORSE BY THE DAY. NOW I NEED TO REPEAT THIS PROCESS OF SHIFTING BACK AND FORTH MANY MANY TIMES TO GET IT TO SHUT OFF. THIS IS THE 2ND TIME IT HAPPENS TO THIS CAR. GM REPLACED THE SHIFT ASSEMBLY ONE YEAR AFTER I PURCHASED THE CAR TO FIX THIS EXACT SAME PROBLEM. THE CAR WAS PARKED WHEN THIS HAPPENED.
Mfg Campaign: 11338890
Recall Date: Jul 12, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE TURNING OFF VEHICLE: VEHICLE IS SHIFTED TO PARK IGNITION BUTTON IS PRESSED MESSAGE APPEARS ON CONSOLE 'ACTION REQUIRED: SHIFT TO PARK' VEHICLE WILL NOT TURN OFF WITH PRNDL IN PARK POSITION
Corrective Action:
WHILE TURNING OFF VEHICLE: VEHICLE IS SHIFTED TO PARK IGNITION BUTTON IS PRESSED MESSAGE APPEARS ON CONSOLE 'ACTION REQUIRED: SHIFT TO PARK' VEHICLE WILL NOT TURN OFF WITH PRNDL IN PARK POSITION
Additional Notes:
WHILE TURNING OFF VEHICLE: VEHICLE IS SHIFTED TO PARK IGNITION BUTTON IS PRESSED MESSAGE APPEARS ON CONSOLE 'ACTION REQUIRED: SHIFT TO PARK' VEHICLE WILL NOT TURN OFF WITH PRNDL IN PARK POSITION
Mfg Campaign: 11338806
Recall Date: Jul 11, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
SYSTEM DOES NOT RECOGNIZE WHEN GEAR IS IN PARK (P) - THE PROMPT ON THE SCREEN STATES "ACTION REQUIRED: SHIFT TO PARK" (SEE ATTACHED SCREENSHOT) EVEN WHEN THE GEAR IS ALREADY ON PARK (P) - THE WORK-AROUND IS SHIFTING THE GEAR FROM PARK (P) THEN L THEN BACK TO PARK - SOMETIMES YOU HAVE TO DO THIS SEVERAL TIMES. *TR
Corrective Action:
SYSTEM DOES NOT RECOGNIZE WHEN GEAR IS IN PARK (P) - THE PROMPT ON THE SCREEN STATES "ACTION REQUIRED: SHIFT TO PARK" (SEE ATTACHED SCREENSHOT) EVEN WHEN THE GEAR IS ALREADY ON PARK (P) - THE WORK-AROUND IS SHIFTING THE GEAR FROM PARK (P) THEN L THEN BACK TO PARK - SOMETIMES YOU HAVE TO DO THIS SEVERAL TIMES. *TR
Additional Notes:
SYSTEM DOES NOT RECOGNIZE WHEN GEAR IS IN PARK (P) - THE PROMPT ON THE SCREEN STATES "ACTION REQUIRED: SHIFT TO PARK" (SEE ATTACHED SCREENSHOT) EVEN WHEN THE GEAR IS ALREADY ON PARK (P) - THE WORK-AROUND IS SHIFTING THE GEAR FROM PARK (P) THEN L THEN BACK TO PARK - SOMETIMES YOU HAVE TO DO THIS SEVERAL TIMES. *TR
Mfg Campaign: 11327496
Recall Date: Jun 6, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SYSTEM DOES NOT RECOGNIZE WHEN GEAR IS IN PARK (P) - THE PROMPT ON THE SCREEN STATES "ACTION REQUIRED: SHIFT TO PARK" (SEE ATTACHED SCREENSHOT) EVEN WHEN THE GEAR IS ALREADY ON PARK (P) - THE WORK-AROUND IS SHIFTING THE GEAR FROM PARK (P) THEN L THEN BACK TO PARK - SOMETIMES YOU HAVE TO DO THIS SEVERAL TIMES. *TR
Corrective Action:
SYSTEM DOES NOT RECOGNIZE WHEN GEAR IS IN PARK (P) - THE PROMPT ON THE SCREEN STATES "ACTION REQUIRED: SHIFT TO PARK" (SEE ATTACHED SCREENSHOT) EVEN WHEN THE GEAR IS ALREADY ON PARK (P) - THE WORK-AROUND IS SHIFTING THE GEAR FROM PARK (P) THEN L THEN BACK TO PARK - SOMETIMES YOU HAVE TO DO THIS SEVERAL TIMES. *TR
Additional Notes:
SYSTEM DOES NOT RECOGNIZE WHEN GEAR IS IN PARK (P) - THE PROMPT ON THE SCREEN STATES "ACTION REQUIRED: SHIFT TO PARK" (SEE ATTACHED SCREENSHOT) EVEN WHEN THE GEAR IS ALREADY ON PARK (P) - THE WORK-AROUND IS SHIFTING THE GEAR FROM PARK (P) THEN L THEN BACK TO PARK - SOMETIMES YOU HAVE TO DO THIS SEVERAL TIMES. *TR
Mfg Campaign: 11327496
Recall Date: Jun 6, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
UNABLE TO TURN OFF CAR WHEN SHIFTER IS PHYSICALLY SHIFT TO PARK, BUT DASH WARNING HAS A "SHIFT TO PARK" WARNING. BACK IN DEC 26 I BOUGHT THE CAR IN FOR THE SAME ISSUE AND THE SHIFTER CABLE WAS REPLACED. BUT SHIFT TO PARK WARNING RETURNED A FEW MONTHS LATER. IT IS A MATTER OF TIME BEFORE THIS ISSUE WILL RETURN . *TR
Corrective Action:
UNABLE TO TURN OFF CAR WHEN SHIFTER IS PHYSICALLY SHIFT TO PARK, BUT DASH WARNING HAS A "SHIFT TO PARK" WARNING. BACK IN DEC 26 I BOUGHT THE CAR IN FOR THE SAME ISSUE AND THE SHIFTER CABLE WAS REPLACED. BUT SHIFT TO PARK WARNING RETURNED A FEW MONTHS LATER. IT IS A MATTER OF TIME BEFORE THIS ISSUE WILL RETURN . *TR
Additional Notes:
UNABLE TO TURN OFF CAR WHEN SHIFTER IS PHYSICALLY SHIFT TO PARK, BUT DASH WARNING HAS A "SHIFT TO PARK" WARNING. BACK IN DEC 26 I BOUGHT THE CAR IN FOR THE SAME ISSUE AND THE SHIFTER CABLE WAS REPLACED. BUT SHIFT TO PARK WARNING RETURNED A FEW MONTHS LATER. IT IS A MATTER OF TIME BEFORE THIS ISSUE WILL RETURN . *TR
Mfg Campaign: 11325474
Recall Date: May 21, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
UNABLE TO TURN OFF CAR WHEN SHIFTER IS PHYSICALLY SHIFT TO PARK, BUT DASH WARNING HAS A "SHIFT TO PARK" WARNING. BACK IN DEC 26 I BOUGHT THE CAR IN FOR THE SAME ISSUE AND THE SHIFTER CABLE WAS REPLACED. BUT SHIFT TO PARK WARNING RETURNED A FEW MONTHS LATER. IT IS A MATTER OF TIME BEFORE THIS ISSUE WILL RETURN . *TR
Corrective Action:
UNABLE TO TURN OFF CAR WHEN SHIFTER IS PHYSICALLY SHIFT TO PARK, BUT DASH WARNING HAS A "SHIFT TO PARK" WARNING. BACK IN DEC 26 I BOUGHT THE CAR IN FOR THE SAME ISSUE AND THE SHIFTER CABLE WAS REPLACED. BUT SHIFT TO PARK WARNING RETURNED A FEW MONTHS LATER. IT IS A MATTER OF TIME BEFORE THIS ISSUE WILL RETURN . *TR
Additional Notes:
UNABLE TO TURN OFF CAR WHEN SHIFTER IS PHYSICALLY SHIFT TO PARK, BUT DASH WARNING HAS A "SHIFT TO PARK" WARNING. BACK IN DEC 26 I BOUGHT THE CAR IN FOR THE SAME ISSUE AND THE SHIFTER CABLE WAS REPLACED. BUT SHIFT TO PARK WARNING RETURNED A FEW MONTHS LATER. IT IS A MATTER OF TIME BEFORE THIS ISSUE WILL RETURN . *TR
Mfg Campaign: 11325474
Recall Date: May 21, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
SHIFT TO PARK ISSUE. WHEN TRYING TO TURN OFF THE CAR YOU PUT IN PARK AND PRESS ON/OFF BUTTON. CAR SAYS YOU NEED TO SHIFT INTO PARK EVEN THOUGH YOU HAVE SHIFTED INTO PARK AND IS SO INDICATED ON THE DASH. YOU HAVE TO SHIFT THE SHIFTER AND TURN ON AND OFF UNTIL FINALLY TURNS OFF. CRAZY AND A KNOW PROBLEM. DANGEROUS AND NEED A RECALL.
Corrective Action:
SHIFT TO PARK ISSUE. WHEN TRYING TO TURN OFF THE CAR YOU PUT IN PARK AND PRESS ON/OFF BUTTON. CAR SAYS YOU NEED TO SHIFT INTO PARK EVEN THOUGH YOU HAVE SHIFTED INTO PARK AND IS SO INDICATED ON THE DASH. YOU HAVE TO SHIFT THE SHIFTER AND TURN ON AND OFF UNTIL FINALLY TURNS OFF. CRAZY AND A KNOW PROBLEM. DANGEROUS AND NEED A RECALL.
Additional Notes:
SHIFT TO PARK ISSUE. WHEN TRYING TO TURN OFF THE CAR YOU PUT IN PARK AND PRESS ON/OFF BUTTON. CAR SAYS YOU NEED TO SHIFT INTO PARK EVEN THOUGH YOU HAVE SHIFTED INTO PARK AND IS SO INDICATED ON THE DASH. YOU HAVE TO SHIFT THE SHIFTER AND TURN ON AND OFF UNTIL FINALLY TURNS OFF. CRAZY AND A KNOW PROBLEM. DANGEROUS AND NEED A RECALL.
Mfg Campaign: 11322957
Recall Date: May 1, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CAR SAYS "SHIFT TO PARK" AT RANDOM, WHEN CAR IS ALREADY IN PARK. PREVENTS YOU FROM POWERING OFF THE VEHICLE, AND HAVE TO SOMETIMES WIGGLE THE SHIFTER BEFORE IT WILL DETECT IT IS ACTUALLY IN PARK.
Corrective Action:
CAR SAYS "SHIFT TO PARK" AT RANDOM, WHEN CAR IS ALREADY IN PARK. PREVENTS YOU FROM POWERING OFF THE VEHICLE, AND HAVE TO SOMETIMES WIGGLE THE SHIFTER BEFORE IT WILL DETECT IT IS ACTUALLY IN PARK.
Additional Notes:
CAR SAYS "SHIFT TO PARK" AT RANDOM, WHEN CAR IS ALREADY IN PARK. PREVENTS YOU FROM POWERING OFF THE VEHICLE, AND HAVE TO SOMETIMES WIGGLE THE SHIFTER BEFORE IT WILL DETECT IT IS ACTUALLY IN PARK.
Mfg Campaign: 11322441
Recall Date: Apr 27, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VARIOUS TIMES WHEN PUTTING THE CAR INTO PARK AND THEN TURNING OFF THE CAR THE MESSAGE STATING ACTION REQUIRED: SHIFT TO PARK WILL SHOW ON THE CONSOLE SCREEN. THE CAR WILL NOT TURN OFF UNTIL THE CAR RECOGNIZES THE GEAR IS IN THE PARK POSITION, WHICH IT ALREADY IS. IT TAKES SOME SHAKING OF THE SHIFT BUTTON TO GET THE CAR TO REGISTER THAT THE GEAR IS IN THE PARK POSITION. IT USED TO HAPPEN MAYBE ONCE A MONTH BUT NOW IT SEEMS TO HAPPEN A FEW TIMES EACH WEEK.
Corrective Action:
VARIOUS TIMES WHEN PUTTING THE CAR INTO PARK AND THEN TURNING OFF THE CAR THE MESSAGE STATING ACTION REQUIRED: SHIFT TO PARK WILL SHOW ON THE CONSOLE SCREEN. THE CAR WILL NOT TURN OFF UNTIL THE CAR RECOGNIZES THE GEAR IS IN THE PARK POSITION, WHICH IT ALREADY IS. IT TAKES SOME SHAKING OF THE SHIFT BUTTON TO GET THE CAR TO REGISTER THAT THE GEAR IS IN THE PARK POSITION. IT USED TO HAPPEN MAYBE ONCE A MONTH BUT NOW IT SEEMS TO HAPPEN A FEW TIMES EACH WEEK.
Additional Notes:
VARIOUS TIMES WHEN PUTTING THE CAR INTO PARK AND THEN TURNING OFF THE CAR THE MESSAGE STATING ACTION REQUIRED: SHIFT TO PARK WILL SHOW ON THE CONSOLE SCREEN. THE CAR WILL NOT TURN OFF UNTIL THE CAR RECOGNIZES THE GEAR IS IN THE PARK POSITION, WHICH IT ALREADY IS. IT TAKES SOME SHAKING OF THE SHIFT BUTTON TO GET THE CAR TO REGISTER THAT THE GEAR IS IN THE PARK POSITION. IT USED TO HAPPEN MAYBE ONCE A MONTH BUT NOW IT SEEMS TO HAPPEN A FEW TIMES EACH WEEK.
Mfg Campaign: 11321838
Recall Date: Apr 21, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER PUTTING MY CAR INTO PARK AND ATTEMPTING TO TURN IT OFF, THE MESSAGE "SHIFT TO PARK" IS DISPLAYED ON THE DRIVER INFORMATION CENTER. THE CAR THINKS IT IS NOT IN PARK UNLESS I EITHER PRESS THE BUTTON ON THE SHIFT STICK A COUPLE TIMES OR TURN THE CAR COMPLETELY OFF AND BACK ON.
Corrective Action:
AFTER PUTTING MY CAR INTO PARK AND ATTEMPTING TO TURN IT OFF, THE MESSAGE "SHIFT TO PARK" IS DISPLAYED ON THE DRIVER INFORMATION CENTER. THE CAR THINKS IT IS NOT IN PARK UNLESS I EITHER PRESS THE BUTTON ON THE SHIFT STICK A COUPLE TIMES OR TURN THE CAR COMPLETELY OFF AND BACK ON.
Additional Notes:
AFTER PUTTING MY CAR INTO PARK AND ATTEMPTING TO TURN IT OFF, THE MESSAGE "SHIFT TO PARK" IS DISPLAYED ON THE DRIVER INFORMATION CENTER. THE CAR THINKS IT IS NOT IN PARK UNLESS I EITHER PRESS THE BUTTON ON THE SHIFT STICK A COUPLE TIMES OR TURN THE CAR COMPLETELY OFF AND BACK ON.
Mfg Campaign: 11316382
Recall Date: Mar 5, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN PARKING THE VEHICLE, THE VEHICLE DOES NOT RECOGNIZE THAT THE SHIFTER IS IN "PARK" AND WON'T POWER OFF, EVEN THOUGH THE SHIFTER IS IN PARK. A MESSAGE APPEARS ON THE SCREEN TO SHIFT VEHICLE INTO PARK. THE VEHICLE IS STATIONARY AND SHIFTED INTO PARK, BUT THE VEHICLE JUST DOESN'T RECOGNIZE THIS. THIS HAPPENS ON A DAILY BASIS, AND I NEED TO WIGGLE THE SHIFT LEVER, AND/OR PUSH THE ON/OFF BUTTON SEVERAL TIMES UNTIL IT FINALLY REALIZES THAT IT IS IN PARK AND SHUTS OFF.
Corrective Action:
WHEN PARKING THE VEHICLE, THE VEHICLE DOES NOT RECOGNIZE THAT THE SHIFTER IS IN "PARK" AND WON'T POWER OFF, EVEN THOUGH THE SHIFTER IS IN PARK. A MESSAGE APPEARS ON THE SCREEN TO SHIFT VEHICLE INTO PARK. THE VEHICLE IS STATIONARY AND SHIFTED INTO PARK, BUT THE VEHICLE JUST DOESN'T RECOGNIZE THIS. THIS HAPPENS ON A DAILY BASIS, AND I NEED TO WIGGLE THE SHIFT LEVER, AND/OR PUSH THE ON/OFF BUTTON SEVERAL TIMES UNTIL IT FINALLY REALIZES THAT IT IS IN PARK AND SHUTS OFF.
Additional Notes:
WHEN PARKING THE VEHICLE, THE VEHICLE DOES NOT RECOGNIZE THAT THE SHIFTER IS IN "PARK" AND WON'T POWER OFF, EVEN THOUGH THE SHIFTER IS IN PARK. A MESSAGE APPEARS ON THE SCREEN TO SHIFT VEHICLE INTO PARK. THE VEHICLE IS STATIONARY AND SHIFTED INTO PARK, BUT THE VEHICLE JUST DOESN'T RECOGNIZE THIS. THIS HAPPENS ON A DAILY BASIS, AND I NEED TO WIGGLE THE SHIFT LEVER, AND/OR PUSH THE ON/OFF BUTTON SEVERAL TIMES UNTIL IT FINALLY REALIZES THAT IT IS IN PARK AND SHUTS OFF.
Mfg Campaign: 11315827
Recall Date: Mar 3, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2016 GEN 2 CHEVY VOLT EXPERIENCING ERROR MESSAGE OF 'SHIFT TO PARK' EVEN THOUGH CAR IS IN PARK. CAR WILL NOT TURN OFF UNTIL MESSAGE CLEARED AND THAT TAKES SEVERAL ATTEMPTS. ISSUE IS WIDESPREAD BASED ON INTERNET SEARCH. ALSO, TRANSMISSION COOLING FLUID LEAK FROM TRANSMISSION COOLANT INTAKE LINE REQUIRING COMPLETE REPLACEMENT.
Corrective Action:
2016 GEN 2 CHEVY VOLT EXPERIENCING ERROR MESSAGE OF 'SHIFT TO PARK' EVEN THOUGH CAR IS IN PARK. CAR WILL NOT TURN OFF UNTIL MESSAGE CLEARED AND THAT TAKES SEVERAL ATTEMPTS. ISSUE IS WIDESPREAD BASED ON INTERNET SEARCH. ALSO, TRANSMISSION COOLING FLUID LEAK FROM TRANSMISSION COOLANT INTAKE LINE REQUIRING COMPLETE REPLACEMENT.
Additional Notes:
2016 GEN 2 CHEVY VOLT EXPERIENCING ERROR MESSAGE OF 'SHIFT TO PARK' EVEN THOUGH CAR IS IN PARK. CAR WILL NOT TURN OFF UNTIL MESSAGE CLEARED AND THAT TAKES SEVERAL ATTEMPTS. ISSUE IS WIDESPREAD BASED ON INTERNET SEARCH. ALSO, TRANSMISSION COOLING FLUID LEAK FROM TRANSMISSION COOLANT INTAKE LINE REQUIRING COMPLETE REPLACEMENT.
Mfg Campaign: 11312291
Recall Date: Feb 29, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS IS AN UPDATE TO MY ORIGINAL COMPLAINT #:11299056 FOR UN-COMMANDED ACCELERATION ON 1/13/2020. THE CHEVY DEALERSHIP WORKED WITH GM CORPORATE ENGINEERS AND WERE UNABLE TO DUPLICATE THE PROBLEM AFTER SEVERAL DAYS. THE RETURNED THE CAR AND BLAMED IT ON THE FLOOR MAT. THIS IS NOT LIKELY SINCE THE MAT IS A OEM HEAVY RUBBER MAT AND THE ACCELERATOR PEDAL DOES NOT REST ON THE FLOOR BOARD. SINCE THE CAR WAS RETURNED AND DRIVING FOR WEEKS, I NOTICED THE BATTERY RANGE WILL NOT CHARGE MORE THAN 49 MILES OF ELECTRICAL CHARGE WHEN IT OFTEN CHARGED UP INTO THE 50-60 MILE RANGE PRIOR TO THE INCIDENT. I'VE BEEN DRIVING THE CAR IN SLOWER HEAVY TRAFFIC LATELY AND THIS DRIVING STYLE OFTEN INCREASES ELECTRIC MILEAGE RANGE AFTER A FULL NIGHTS CHARGE. IT WILL NOT DO SO ANYMORE EVEN THOUGH THE ECONOMY MANAGEMENT SCREEN INDICATE MAXIMUM RANGE ECONOMY OF OVER 250 MPG. I'M A RETIRED GAS TURBINE MECHANIC AND I KNOW A PROBLEM WHEN I EXPERIENCE ONE. I SUSPECT THAT A BATTERY CELL MAY HAVE HAD AN UNCONTROLLED DISCHARGE AND IS NO LONGER ABLE TO ACCEPT A RECHARGE. I HAVE RELAYED THIS INFORMATION TO THE DEALER. NO RESPONSE YET.
Corrective Action:
THIS IS AN UPDATE TO MY ORIGINAL COMPLAINT #:11299056 FOR UN-COMMANDED ACCELERATION ON 1/13/2020. THE CHEVY DEALERSHIP WORKED WITH GM CORPORATE ENGINEERS AND WERE UNABLE TO DUPLICATE THE PROBLEM AFTER SEVERAL DAYS. THE RETURNED THE CAR AND BLAMED IT ON THE FLOOR MAT. THIS IS NOT LIKELY SINCE THE MAT IS A OEM HEAVY RUBBER MAT AND THE ACCELERATOR PEDAL DOES NOT REST ON THE FLOOR BOARD. SINCE THE CAR WAS RETURNED AND DRIVING FOR WEEKS, I NOTICED THE BATTERY RANGE WILL NOT CHARGE MORE THAN 49 MILES OF ELECTRICAL CHARGE WHEN IT OFTEN CHARGED UP INTO THE 50-60 MILE RANGE PRIOR TO THE INCIDENT. I'VE BEEN DRIVING THE CAR IN SLOWER HEAVY TRAFFIC LATELY AND THIS DRIVING STYLE OFTEN INCREASES ELECTRIC MILEAGE RANGE AFTER A FULL NIGHTS CHARGE. IT WILL NOT DO SO ANYMORE EVEN THOUGH THE ECONOMY MANAGEMENT SCREEN INDICATE MAXIMUM RANGE ECONOMY OF OVER 250 MPG. I'M A RETIRED GAS TURBINE MECHANIC AND I KNOW A PROBLEM WHEN I EXPERIENCE ONE. I SUSPECT THAT A BATTERY CELL MAY HAVE HAD AN UNCONTROLLED DISCHARGE AND IS NO LONGER ABLE TO ACCEPT A RECHARGE. I HAVE RELAYED THIS INFORMATION TO THE DEALER. NO RESPONSE YET.
Additional Notes:
THIS IS AN UPDATE TO MY ORIGINAL COMPLAINT #:11299056 FOR UN-COMMANDED ACCELERATION ON 1/13/2020. THE CHEVY DEALERSHIP WORKED WITH GM CORPORATE ENGINEERS AND WERE UNABLE TO DUPLICATE THE PROBLEM AFTER SEVERAL DAYS. THE RETURNED THE CAR AND BLAMED IT ON THE FLOOR MAT. THIS IS NOT LIKELY SINCE THE MAT IS A OEM HEAVY RUBBER MAT AND THE ACCELERATOR PEDAL DOES NOT REST ON THE FLOOR BOARD. SINCE THE CAR WAS RETURNED AND DRIVING FOR WEEKS, I NOTICED THE BATTERY RANGE WILL NOT CHARGE MORE THAN 49 MILES OF ELECTRICAL CHARGE WHEN IT OFTEN CHARGED UP INTO THE 50-60 MILE RANGE PRIOR TO THE INCIDENT. I'VE BEEN DRIVING THE CAR IN SLOWER HEAVY TRAFFIC LATELY AND THIS DRIVING STYLE OFTEN INCREASES ELECTRIC MILEAGE RANGE AFTER A FULL NIGHTS CHARGE. IT WILL NOT DO SO ANYMORE EVEN THOUGH THE ECONOMY MANAGEMENT SCREEN INDICATE MAXIMUM RANGE ECONOMY OF OVER 250 MPG. I'M A RETIRED GAS TURBINE MECHANIC AND I KNOW A PROBLEM WHEN I EXPERIENCE ONE. I SUSPECT THAT A BATTERY CELL MAY HAVE HAD AN UNCONTROLLED DISCHARGE AND IS NO LONGER ABLE TO ACCEPT A RECHARGE. I HAVE RELAYED THIS INFORMATION TO THE DEALER. NO RESPONSE YET.
Mfg Campaign: 11302596
Recall Date: Jan 28, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THIS IS AN UPDATE TO MY ORIGINAL COMPLAINT #:11299056 FOR UN-COMMANDED ACCELERATION ON 1/13/2020. THE CHEVY DEALERSHIP WORKED WITH GM CORPORATE ENGINEERS AND WERE UNABLE TO DUPLICATE THE PROBLEM AFTER SEVERAL DAYS. THE RETURNED THE CAR AND BLAMED IT ON THE FLOOR MAT. THIS IS NOT LIKELY SINCE THE MAT IS A OEM HEAVY RUBBER MAT AND THE ACCELERATOR PEDAL DOES NOT REST ON THE FLOOR BOARD. SINCE THE CAR WAS RETURNED AND DRIVING FOR WEEKS, I NOTICED THE BATTERY RANGE WILL NOT CHARGE MORE THAN 49 MILES OF ELECTRICAL CHARGE WHEN IT OFTEN CHARGED UP INTO THE 50-60 MILE RANGE PRIOR TO THE INCIDENT. I'VE BEEN DRIVING THE CAR IN SLOWER HEAVY TRAFFIC LATELY AND THIS DRIVING STYLE OFTEN INCREASES ELECTRIC MILEAGE RANGE AFTER A FULL NIGHTS CHARGE. IT WILL NOT DO SO ANYMORE EVEN THOUGH THE ECONOMY MANAGEMENT SCREEN INDICATE MAXIMUM RANGE ECONOMY OF OVER 250 MPG. I'M A RETIRED GAS TURBINE MECHANIC AND I KNOW A PROBLEM WHEN I EXPERIENCE ONE. I SUSPECT THAT A BATTERY CELL MAY HAVE HAD AN UNCONTROLLED DISCHARGE AND IS NO LONGER ABLE TO ACCEPT A RECHARGE. I HAVE RELAYED THIS INFORMATION TO THE DEALER. NO RESPONSE YET.
Corrective Action:
THIS IS AN UPDATE TO MY ORIGINAL COMPLAINT #:11299056 FOR UN-COMMANDED ACCELERATION ON 1/13/2020. THE CHEVY DEALERSHIP WORKED WITH GM CORPORATE ENGINEERS AND WERE UNABLE TO DUPLICATE THE PROBLEM AFTER SEVERAL DAYS. THE RETURNED THE CAR AND BLAMED IT ON THE FLOOR MAT. THIS IS NOT LIKELY SINCE THE MAT IS A OEM HEAVY RUBBER MAT AND THE ACCELERATOR PEDAL DOES NOT REST ON THE FLOOR BOARD. SINCE THE CAR WAS RETURNED AND DRIVING FOR WEEKS, I NOTICED THE BATTERY RANGE WILL NOT CHARGE MORE THAN 49 MILES OF ELECTRICAL CHARGE WHEN IT OFTEN CHARGED UP INTO THE 50-60 MILE RANGE PRIOR TO THE INCIDENT. I'VE BEEN DRIVING THE CAR IN SLOWER HEAVY TRAFFIC LATELY AND THIS DRIVING STYLE OFTEN INCREASES ELECTRIC MILEAGE RANGE AFTER A FULL NIGHTS CHARGE. IT WILL NOT DO SO ANYMORE EVEN THOUGH THE ECONOMY MANAGEMENT SCREEN INDICATE MAXIMUM RANGE ECONOMY OF OVER 250 MPG. I'M A RETIRED GAS TURBINE MECHANIC AND I KNOW A PROBLEM WHEN I EXPERIENCE ONE. I SUSPECT THAT A BATTERY CELL MAY HAVE HAD AN UNCONTROLLED DISCHARGE AND IS NO LONGER ABLE TO ACCEPT A RECHARGE. I HAVE RELAYED THIS INFORMATION TO THE DEALER. NO RESPONSE YET.
Additional Notes:
THIS IS AN UPDATE TO MY ORIGINAL COMPLAINT #:11299056 FOR UN-COMMANDED ACCELERATION ON 1/13/2020. THE CHEVY DEALERSHIP WORKED WITH GM CORPORATE ENGINEERS AND WERE UNABLE TO DUPLICATE THE PROBLEM AFTER SEVERAL DAYS. THE RETURNED THE CAR AND BLAMED IT ON THE FLOOR MAT. THIS IS NOT LIKELY SINCE THE MAT IS A OEM HEAVY RUBBER MAT AND THE ACCELERATOR PEDAL DOES NOT REST ON THE FLOOR BOARD. SINCE THE CAR WAS RETURNED AND DRIVING FOR WEEKS, I NOTICED THE BATTERY RANGE WILL NOT CHARGE MORE THAN 49 MILES OF ELECTRICAL CHARGE WHEN IT OFTEN CHARGED UP INTO THE 50-60 MILE RANGE PRIOR TO THE INCIDENT. I'VE BEEN DRIVING THE CAR IN SLOWER HEAVY TRAFFIC LATELY AND THIS DRIVING STYLE OFTEN INCREASES ELECTRIC MILEAGE RANGE AFTER A FULL NIGHTS CHARGE. IT WILL NOT DO SO ANYMORE EVEN THOUGH THE ECONOMY MANAGEMENT SCREEN INDICATE MAXIMUM RANGE ECONOMY OF OVER 250 MPG. I'M A RETIRED GAS TURBINE MECHANIC AND I KNOW A PROBLEM WHEN I EXPERIENCE ONE. I SUSPECT THAT A BATTERY CELL MAY HAVE HAD AN UNCONTROLLED DISCHARGE AND IS NO LONGER ABLE TO ACCEPT A RECHARGE. I HAVE RELAYED THIS INFORMATION TO THE DEALER. NO RESPONSE YET.
Mfg Campaign: 11302596
Recall Date: Jan 28, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FOR THE LAST TWO WEEKS, A "SHIFT TO PARK" MESSAGE HAS BEEN OCCURRING INCREASINGLY UPON VEHICLE POWER OFF. VEHICLE HAS 29716 MILES. TYPICALLY OCCURS UPON PARKING THE VEHICLE AND SHIFTING INTO PARK WHEN THE VEHICLE IS AT A FULL STOP. UPON DEPRESSING THE POWER BUTTON TO POWER OFF THE VEHICLE, A SHIFT TO PARK" MESSAGE APPEARS ON THE INSTRUMENT CLUSTER. (WHICH IS ODD SINCE THE VEHICLE SHIFT IS ALREADY IN PARK.) THE VEHICLE WILL NOT POWER DOWN AS LONG AS THE "SHIFT TO PARK" MESSAGE REMAINS ON THE INSTRUMENT CLUSTER. ATTEMPTS TO CLEAR THE MESSAGE FROM THE INSTRUMENT CLUSTER DO NOT SEEM TO BE DETECTED. (TRIED WIGGLING SHIFT; DEPRESSING THE SHIFT TRIGGER; SHIFTING TO DRIVE AND BACK INTO PARK SEVERAL TIMES; OPEN AND CLOSED DOOR SEVERAL TIMES; DEPRESSED POWER BUTTON ON AND OFF SEVERAL TIMES WITH NO APPARENT EFFECT. VEHICLE EVENTUALLY CLEARS THE SHIFT TO PARK MESSAGE AND ALLOWS THE DRIVER TO POWER OFF WITH NO APPARENT CONNECTION TO A CLEAR CUT METHOD TO MANUALLY CLEAR THE MESSAGE. (THERE IS NO TYPICAL TIME THAT CAN BE RELIED UPON FOR THE EVENTUAL CLEARING OF THE MESSAGE FROM THE INSTRUMENT CLUSTER TO RETURN TO NORMAL POWER OFF FUNCTIONALITY.) VEHICLE WAS TAKEN TO DEALERSHIP. DEALERSHIP REPORTED THAT THE PROBLEM WAS IN THE SHIFT MECHANISM. DEALERSHIP REPLACED THE ENTIRE SHIFTER ASSEMBLY AND JUMPER HARNESS, N-HARNESS AND N-CONTROL. BILL FOR REPAIR WAS $572.26 . DEALERSHIP DID NOT COVER THE REPAIR UNDER WARRANTEE. DEALERSHIP ALSO COMMUNICATED THAT REPAIR HAD NO EXISTING RECALL NOTIFICATION AND COULD NOT BE COMPENSATED BY MANUFACTURER RECALL.
Corrective Action:
FOR THE LAST TWO WEEKS, A "SHIFT TO PARK" MESSAGE HAS BEEN OCCURRING INCREASINGLY UPON VEHICLE POWER OFF. VEHICLE HAS 29716 MILES. TYPICALLY OCCURS UPON PARKING THE VEHICLE AND SHIFTING INTO PARK WHEN THE VEHICLE IS AT A FULL STOP. UPON DEPRESSING THE POWER BUTTON TO POWER OFF THE VEHICLE, A SHIFT TO PARK" MESSAGE APPEARS ON THE INSTRUMENT CLUSTER. (WHICH IS ODD SINCE THE VEHICLE SHIFT IS ALREADY IN PARK.) THE VEHICLE WILL NOT POWER DOWN AS LONG AS THE "SHIFT TO PARK" MESSAGE REMAINS ON THE INSTRUMENT CLUSTER. ATTEMPTS TO CLEAR THE MESSAGE FROM THE INSTRUMENT CLUSTER DO NOT SEEM TO BE DETECTED. (TRIED WIGGLING SHIFT; DEPRESSING THE SHIFT TRIGGER; SHIFTING TO DRIVE AND BACK INTO PARK SEVERAL TIMES; OPEN AND CLOSED DOOR SEVERAL TIMES; DEPRESSED POWER BUTTON ON AND OFF SEVERAL TIMES WITH NO APPARENT EFFECT. VEHICLE EVENTUALLY CLEARS THE SHIFT TO PARK MESSAGE AND ALLOWS THE DRIVER TO POWER OFF WITH NO APPARENT CONNECTION TO A CLEAR CUT METHOD TO MANUALLY CLEAR THE MESSAGE. (THERE IS NO TYPICAL TIME THAT CAN BE RELIED UPON FOR THE EVENTUAL CLEARING OF THE MESSAGE FROM THE INSTRUMENT CLUSTER TO RETURN TO NORMAL POWER OFF FUNCTIONALITY.) VEHICLE WAS TAKEN TO DEALERSHIP. DEALERSHIP REPORTED THAT THE PROBLEM WAS IN THE SHIFT MECHANISM. DEALERSHIP REPLACED THE ENTIRE SHIFTER ASSEMBLY AND JUMPER HARNESS, N-HARNESS AND N-CONTROL. BILL FOR REPAIR WAS $572.26 . DEALERSHIP DID NOT COVER THE REPAIR UNDER WARRANTEE. DEALERSHIP ALSO COMMUNICATED THAT REPAIR HAD NO EXISTING RECALL NOTIFICATION AND COULD NOT BE COMPENSATED BY MANUFACTURER RECALL.
Additional Notes:
FOR THE LAST TWO WEEKS, A "SHIFT TO PARK" MESSAGE HAS BEEN OCCURRING INCREASINGLY UPON VEHICLE POWER OFF. VEHICLE HAS 29716 MILES. TYPICALLY OCCURS UPON PARKING THE VEHICLE AND SHIFTING INTO PARK WHEN THE VEHICLE IS AT A FULL STOP. UPON DEPRESSING THE POWER BUTTON TO POWER OFF THE VEHICLE, A SHIFT TO PARK" MESSAGE APPEARS ON THE INSTRUMENT CLUSTER. (WHICH IS ODD SINCE THE VEHICLE SHIFT IS ALREADY IN PARK.) THE VEHICLE WILL NOT POWER DOWN AS LONG AS THE "SHIFT TO PARK" MESSAGE REMAINS ON THE INSTRUMENT CLUSTER. ATTEMPTS TO CLEAR THE MESSAGE FROM THE INSTRUMENT CLUSTER DO NOT SEEM TO BE DETECTED. (TRIED WIGGLING SHIFT; DEPRESSING THE SHIFT TRIGGER; SHIFTING TO DRIVE AND BACK INTO PARK SEVERAL TIMES; OPEN AND CLOSED DOOR SEVERAL TIMES; DEPRESSED POWER BUTTON ON AND OFF SEVERAL TIMES WITH NO APPARENT EFFECT. VEHICLE EVENTUALLY CLEARS THE SHIFT TO PARK MESSAGE AND ALLOWS THE DRIVER TO POWER OFF WITH NO APPARENT CONNECTION TO A CLEAR CUT METHOD TO MANUALLY CLEAR THE MESSAGE. (THERE IS NO TYPICAL TIME THAT CAN BE RELIED UPON FOR THE EVENTUAL CLEARING OF THE MESSAGE FROM THE INSTRUMENT CLUSTER TO RETURN TO NORMAL POWER OFF FUNCTIONALITY.) VEHICLE WAS TAKEN TO DEALERSHIP. DEALERSHIP REPORTED THAT THE PROBLEM WAS IN THE SHIFT MECHANISM. DEALERSHIP REPLACED THE ENTIRE SHIFTER ASSEMBLY AND JUMPER HARNESS, N-HARNESS AND N-CONTROL. BILL FOR REPAIR WAS $572.26 . DEALERSHIP DID NOT COVER THE REPAIR UNDER WARRANTEE. DEALERSHIP ALSO COMMUNICATED THAT REPAIR HAD NO EXISTING RECALL NOTIFICATION AND COULD NOT BE COMPENSATED BY MANUFACTURER RECALL.
Mfg Campaign: 11302079
Recall Date: Jan 26, 2020
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