Complaints & Recalls
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The service airbag indicator and airbag light illuminated on my dash. I took the vehicle to the dealership and was told the passenger presence module needs replaced. Without this repair, all airbags in the vehicle are disabled when the light is on. Yes, its been reproduced by the Chevrolet dealer.
Corrective Action:
The service airbag indicator and airbag light illuminated on my dash. I took the vehicle to the dealership and was told the passenger presence module needs replaced. Without this repair, all airbags in the vehicle are disabled when the light is on. Yes, its been reproduced by the Chevrolet dealer.
Additional Notes:
The service airbag indicator and airbag light illuminated on my dash. I took the vehicle to the dealership and was told the passenger presence module needs replaced. Without this repair, all airbags in the vehicle are disabled when the light is on. Yes, its been reproduced by the Chevrolet dealer.
Mfg Campaign: 11544652
Recall Date: Sep 15, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated that while driving approximately 65 MPH the message "low brake fluid" suddenly displayed before multiple warning lights began to illuminate and the vehicle stalled. While the vehicle was coasting on the shoulder the contact discovered that the braking system had malfunctioned and the vehicle did not stop when pressing the brake pedal. After coasting to a stop the contact noticed smoke coming from the front end of the vehicle. Eventually, the flames engulfed the front end of the vehicle and the fire department was called to the scene and extinguished the flames. The vehicle was destroyed and towed away. A fire report was taken at the scene. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 40,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated that while driving approximately 65 MPH the message "low brake fluid" suddenly displayed before multiple warning lights began to illuminate and the vehicle stalled. While the vehicle was coasting on the shoulder the contact discovered that the braking system had malfunctioned and the vehicle did not stop when pressing the brake pedal. After coasting to a stop the contact noticed smoke coming from the front end of the vehicle. Eventually, the flames engulfed the front end of the vehicle and the fire department was called to the scene and extinguished the flames. The vehicle was destroyed and towed away. A fire report was taken at the scene. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 40,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated that while driving approximately 65 MPH the message "low brake fluid" suddenly displayed before multiple warning lights began to illuminate and the vehicle stalled. While the vehicle was coasting on the shoulder the contact discovered that the braking system had malfunctioned and the vehicle did not stop when pressing the brake pedal. After coasting to a stop the contact noticed smoke coming from the front end of the vehicle. Eventually, the flames engulfed the front end of the vehicle and the fire department was called to the scene and extinguished the flames. The vehicle was destroyed and towed away. A fire report was taken at the scene. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 40,000.
Mfg Campaign: 11542073
Recall Date: Sep 1, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The shifter of the car will NOT go into park! It takes forever. Have to shut it off, start it back up, and keep trying to get it to work. It's insane! This has to be recalled. Literally thousands of people are having this exact same problem. It's all over the internet. And I wouldn't mind if it were a simple $50 repair, but this is a $500 to $600 thing to fix and it's just not right. The gear shift cable is not long enough. Chevy knows this because they've manufactured a cable extension that needs to be installed. What does that tell you? Manufacturers defect! Please recall these vehicles for this problem and get them to repair their factory mistake. Thank you. Sincerely & Respectfully, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The shifter of the car will NOT go into park! It takes forever. Have to shut it off, start it back up, and keep trying to get it to work. It's insane! This has to be recalled. Literally thousands of people are having this exact same problem. It's all over the internet. And I wouldn't mind if it were a simple $50 repair, but this is a $500 to $600 thing to fix and it's just not right. The gear shift cable is not long enough. Chevy knows this because they've manufactured a cable extension that needs to be installed. What does that tell you? Manufacturers defect! Please recall these vehicles for this problem and get them to repair their factory mistake. Thank you. Sincerely & Respectfully, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The shifter of the car will NOT go into park! It takes forever. Have to shut it off, start it back up, and keep trying to get it to work. It's insane! This has to be recalled. Literally thousands of people are having this exact same problem. It's all over the internet. And I wouldn't mind if it were a simple $50 repair, but this is a $500 to $600 thing to fix and it's just not right. The gear shift cable is not long enough. Chevy knows this because they've manufactured a cable extension that needs to be installed. What does that tell you? Manufacturers defect! Please recall these vehicles for this problem and get them to repair their factory mistake. Thank you. Sincerely & Respectfully, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11541979
Recall Date: Aug 31, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The shifter of the car will NOT go into park! It takes forever. Have to shut it off, start it back up, and keep trying to get it to work. It's insane! This has to be recalled. Literally thousands of people are having this exact same problem. It's all over the internet. And I wouldn't mind if it were a simple $50 repair, but this is a $500 to $600 thing to fix and it's just not right. The gear shift cable is not long enough. Chevy knows this because they've manufactured a cable extension that needs to be installed. What does that tell you? Manufacturers defect! Please recall these vehicles for this problem and get them to repair their factory mistake. Thank you. Sincerely & Respectfully, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The shifter of the car will NOT go into park! It takes forever. Have to shut it off, start it back up, and keep trying to get it to work. It's insane! This has to be recalled. Literally thousands of people are having this exact same problem. It's all over the internet. And I wouldn't mind if it were a simple $50 repair, but this is a $500 to $600 thing to fix and it's just not right. The gear shift cable is not long enough. Chevy knows this because they've manufactured a cable extension that needs to be installed. What does that tell you? Manufacturers defect! Please recall these vehicles for this problem and get them to repair their factory mistake. Thank you. Sincerely & Respectfully, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The shifter of the car will NOT go into park! It takes forever. Have to shut it off, start it back up, and keep trying to get it to work. It's insane! This has to be recalled. Literally thousands of people are having this exact same problem. It's all over the internet. And I wouldn't mind if it were a simple $50 repair, but this is a $500 to $600 thing to fix and it's just not right. The gear shift cable is not long enough. Chevy knows this because they've manufactured a cable extension that needs to be installed. What does that tell you? Manufacturers defect! Please recall these vehicles for this problem and get them to repair their factory mistake. Thank you. Sincerely & Respectfully, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11541979
Recall Date: Aug 31, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After looking up an issue with my Volt, I learned that this is a big safety issue and very common. When I put the car in park there is now an intermittent issue that says "shift to park" on the display and the car will not shut off, and I cant confirm that the car is actually in Park.
Corrective Action:
After looking up an issue with my Volt, I learned that this is a big safety issue and very common. When I put the car in park there is now an intermittent issue that says "shift to park" on the display and the car will not shut off, and I cant confirm that the car is actually in Park.
Additional Notes:
After looking up an issue with my Volt, I learned that this is a big safety issue and very common. When I put the car in park there is now an intermittent issue that says "shift to park" on the display and the car will not shut off, and I cant confirm that the car is actually in Park.
Mfg Campaign: 11540728
Recall Date: Aug 25, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My Chevrolet Volt at 66,XXX miles had a battery energy control module (BECM). We bought the vehicle used three months ago from a dealer, but are just now seeing that the BECM is a very common complaint for Chevrolet Volts. This issue leaves the driver stranded and the vehicle bricked without the unit being able to be moved as it cannot be moved into neutral in order to be moved to safety.
Corrective Action:
My Chevrolet Volt at 66,XXX miles had a battery energy control module (BECM). We bought the vehicle used three months ago from a dealer, but are just now seeing that the BECM is a very common complaint for Chevrolet Volts. This issue leaves the driver stranded and the vehicle bricked without the unit being able to be moved as it cannot be moved into neutral in order to be moved to safety.
Additional Notes:
My Chevrolet Volt at 66,XXX miles had a battery energy control module (BECM). We bought the vehicle used three months ago from a dealer, but are just now seeing that the BECM is a very common complaint for Chevrolet Volts. This issue leaves the driver stranded and the vehicle bricked without the unit being able to be moved as it cannot be moved into neutral in order to be moved to safety.
Mfg Campaign: 11538895
Recall Date: Aug 16, 2023
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated while shifting the into park(P), the gear shift indicator failed to register park (P) and registered that the transmission was still in drive(D) and the vehicle failed to turn off as needed. The contact stated the “Shift to Park” warning light was illuminated. The contact took the vehicle to the local dealer to be repaired. The vehicle was not yet diagnosed or repaired. Upon investigation, the contact associated with the failure with TSB: 19NA206; however, the manufacturer informed the contact that the vehicle was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 79,600.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated while shifting the into park(P), the gear shift indicator failed to register park (P) and registered that the transmission was still in drive(D) and the vehicle failed to turn off as needed. The contact stated the “Shift to Park” warning light was illuminated. The contact took the vehicle to the local dealer to be repaired. The vehicle was not yet diagnosed or repaired. Upon investigation, the contact associated with the failure with TSB: 19NA206; however, the manufacturer informed the contact that the vehicle was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 79,600.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated while shifting the into park(P), the gear shift indicator failed to register park (P) and registered that the transmission was still in drive(D) and the vehicle failed to turn off as needed. The contact stated the “Shift to Park” warning light was illuminated. The contact took the vehicle to the local dealer to be repaired. The vehicle was not yet diagnosed or repaired. Upon investigation, the contact associated with the failure with TSB: 19NA206; however, the manufacturer informed the contact that the vehicle was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 79,600.
Mfg Campaign: 11538332
Recall Date: Aug 14, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated that while parked, the transmission was shifted into reverse (R); however, the vehicle failed to reverse. Additionally, the contact stated that while the transmission was shifted into drive (D) the vehicle failed to move. The check engine warning light was illuminated. The vehicle was taken to a dealer, who informed the contact that the body control module (BCM) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated that while parked, the transmission was shifted into reverse (R); however, the vehicle failed to reverse. Additionally, the contact stated that while the transmission was shifted into drive (D) the vehicle failed to move. The check engine warning light was illuminated. The vehicle was taken to a dealer, who informed the contact that the body control module (BCM) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated that while parked, the transmission was shifted into reverse (R); however, the vehicle failed to reverse. Additionally, the contact stated that while the transmission was shifted into drive (D) the vehicle failed to move. The check engine warning light was illuminated. The vehicle was taken to a dealer, who informed the contact that the body control module (BCM) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Mfg Campaign: 11536902
Recall Date: Aug 7, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated that while parked, the transmission was shifted into reverse (R); however, the vehicle failed to reverse. Additionally, the contact stated that while the transmission was shifted into drive (D) the vehicle failed to move. The check engine warning light was illuminated. The vehicle was taken to a dealer, who informed the contact that the body control module (BCM) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated that while parked, the transmission was shifted into reverse (R); however, the vehicle failed to reverse. Additionally, the contact stated that while the transmission was shifted into drive (D) the vehicle failed to move. The check engine warning light was illuminated. The vehicle was taken to a dealer, who informed the contact that the body control module (BCM) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated that while parked, the transmission was shifted into reverse (R); however, the vehicle failed to reverse. Additionally, the contact stated that while the transmission was shifted into drive (D) the vehicle failed to move. The check engine warning light was illuminated. The vehicle was taken to a dealer, who informed the contact that the body control module (BCM) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Mfg Campaign: 11536902
Recall Date: Aug 7, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
When the EV charge runs out and car turns on gas engine. Gas engine will run for a few minutes and then turn off with an error message on dashboard. Car will only drive safely for as long as you have EV power, which is a problem since the gas engine is used when the EV power runs out. Mine failed on an interstate, but I made it to a safe place to stop only because I had a tiny bit of EV charge left due to my practice of using hold mode to save some battery power on long interstate drives. Service reported back that it is a faulty EGR valve and I am waiting to find out if they can even get the part in stock. GM is not adequately stocking these EGR valves. The failure rate from known manufacturing/design defects is higher than the rate that they restock them. These cars are not street legal when the EGR valve fails due to their inability to pass emissions testing since the EGR failure causes the service engine soon light to be on. An owner cannot renew the registration to legally drive the vehicle once the EGR valve fails, the whole car is undriveable without the part being available.
Corrective Action:
When the EV charge runs out and car turns on gas engine. Gas engine will run for a few minutes and then turn off with an error message on dashboard. Car will only drive safely for as long as you have EV power, which is a problem since the gas engine is used when the EV power runs out. Mine failed on an interstate, but I made it to a safe place to stop only because I had a tiny bit of EV charge left due to my practice of using hold mode to save some battery power on long interstate drives. Service reported back that it is a faulty EGR valve and I am waiting to find out if they can even get the part in stock. GM is not adequately stocking these EGR valves. The failure rate from known manufacturing/design defects is higher than the rate that they restock them. These cars are not street legal when the EGR valve fails due to their inability to pass emissions testing since the EGR failure causes the service engine soon light to be on. An owner cannot renew the registration to legally drive the vehicle once the EGR valve fails, the whole car is undriveable without the part being available.
Additional Notes:
When the EV charge runs out and car turns on gas engine. Gas engine will run for a few minutes and then turn off with an error message on dashboard. Car will only drive safely for as long as you have EV power, which is a problem since the gas engine is used when the EV power runs out. Mine failed on an interstate, but I made it to a safe place to stop only because I had a tiny bit of EV charge left due to my practice of using hold mode to save some battery power on long interstate drives. Service reported back that it is a faulty EGR valve and I am waiting to find out if they can even get the part in stock. GM is not adequately stocking these EGR valves. The failure rate from known manufacturing/design defects is higher than the rate that they restock them. These cars are not street legal when the EGR valve fails due to their inability to pass emissions testing since the EGR failure causes the service engine soon light to be on. An owner cannot renew the registration to legally drive the vehicle once the EGR valve fails, the whole car is undriveable without the part being available.
Mfg Campaign: 11534578
Recall Date: Jul 26, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle suddenly, and unexpectedly lost propulsion while driving. The vehicle is no longer able to turn on or drive. I contacted several Chevy official dealers and took the car in for repair. They said it is a problem with the hybrid battery system. But the car is no longer manufactured and parts are no longer available. So I am now stuck with a car that is non-operational and not repairable.
Corrective Action:
The vehicle suddenly, and unexpectedly lost propulsion while driving. The vehicle is no longer able to turn on or drive. I contacted several Chevy official dealers and took the car in for repair. They said it is a problem with the hybrid battery system. But the car is no longer manufactured and parts are no longer available. So I am now stuck with a car that is non-operational and not repairable.
Additional Notes:
The vehicle suddenly, and unexpectedly lost propulsion while driving. The vehicle is no longer able to turn on or drive. I contacted several Chevy official dealers and took the car in for repair. They said it is a problem with the hybrid battery system. But the car is no longer manufactured and parts are no longer available. So I am now stuck with a car that is non-operational and not repairable.
Mfg Campaign: 11533715
Recall Date: Jul 21, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle suddenly, and unexpectedly lost propulsion while driving. The vehicle is no longer able to turn on or drive. I contacted several Chevy official dealers and took the car in for repair. They said it is a problem with the hybrid battery system. But the car is no longer manufactured and parts are no longer available. So I am now stuck with a car that is non-operational and not repairable.
Corrective Action:
The vehicle suddenly, and unexpectedly lost propulsion while driving. The vehicle is no longer able to turn on or drive. I contacted several Chevy official dealers and took the car in for repair. They said it is a problem with the hybrid battery system. But the car is no longer manufactured and parts are no longer available. So I am now stuck with a car that is non-operational and not repairable.
Additional Notes:
The vehicle suddenly, and unexpectedly lost propulsion while driving. The vehicle is no longer able to turn on or drive. I contacted several Chevy official dealers and took the car in for repair. They said it is a problem with the hybrid battery system. But the car is no longer manufactured and parts are no longer available. So I am now stuck with a car that is non-operational and not repairable.
Mfg Campaign: 11533715
Recall Date: Jul 21, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle suddenly, and unexpectedly lost propulsion while driving. The vehicle is no longer able to turn on or drive. I contacted several Chevy official dealers and took the car in for repair. They said it is a problem with the hybrid battery system. But the car is no longer manufactured and parts are no longer available. So I am now stuck with a car that is non-operational and not repairable.
Corrective Action:
The vehicle suddenly, and unexpectedly lost propulsion while driving. The vehicle is no longer able to turn on or drive. I contacted several Chevy official dealers and took the car in for repair. They said it is a problem with the hybrid battery system. But the car is no longer manufactured and parts are no longer available. So I am now stuck with a car that is non-operational and not repairable.
Additional Notes:
The vehicle suddenly, and unexpectedly lost propulsion while driving. The vehicle is no longer able to turn on or drive. I contacted several Chevy official dealers and took the car in for repair. They said it is a problem with the hybrid battery system. But the car is no longer manufactured and parts are no longer available. So I am now stuck with a car that is non-operational and not repairable.
Mfg Campaign: 11533715
Recall Date: Jul 21, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle displays warning "Shift to park" sometimes when vehicle in placed in park. Vehicle will not lock properly and drains battery if left in this state. Vehicle is unable to turn off while this message is present and the only way to get it to go away is to repeatedly shift the vehicle in and out of park and attempt to turn it off. This issue is commonly reported with several GM models. TSB 19-NA-206 was published for this issue in September 2019, but the repair is not covered under a recall at this time.
Corrective Action:
Vehicle displays warning "Shift to park" sometimes when vehicle in placed in park. Vehicle will not lock properly and drains battery if left in this state. Vehicle is unable to turn off while this message is present and the only way to get it to go away is to repeatedly shift the vehicle in and out of park and attempt to turn it off. This issue is commonly reported with several GM models. TSB 19-NA-206 was published for this issue in September 2019, but the repair is not covered under a recall at this time.
Additional Notes:
Vehicle displays warning "Shift to park" sometimes when vehicle in placed in park. Vehicle will not lock properly and drains battery if left in this state. Vehicle is unable to turn off while this message is present and the only way to get it to go away is to repeatedly shift the vehicle in and out of park and attempt to turn it off. This issue is commonly reported with several GM models. TSB 19-NA-206 was published for this issue in September 2019, but the repair is not covered under a recall at this time.
Mfg Campaign: 11532574
Recall Date: Jul 16, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Door locks fail to lock or unlock on occasion. In certain scenarios this leaves the driver and passengers with a feeling of being unsafe.
Corrective Action:
Door locks fail to lock or unlock on occasion. In certain scenarios this leaves the driver and passengers with a feeling of being unsafe.
Additional Notes:
Door locks fail to lock or unlock on occasion. In certain scenarios this leaves the driver and passengers with a feeling of being unsafe.
Mfg Campaign: 11532445
Recall Date: Jul 15, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
“Shift to Park” error. When attempting to park the vehicle, an ‘action required’ alert pops up on the dash advising to “shift to park” when the vehicle is already in park. The vehicle will not lock once this message is prompted.
Corrective Action:
“Shift to Park” error. When attempting to park the vehicle, an ‘action required’ alert pops up on the dash advising to “shift to park” when the vehicle is already in park. The vehicle will not lock once this message is prompted.
Additional Notes:
“Shift to Park” error. When attempting to park the vehicle, an ‘action required’ alert pops up on the dash advising to “shift to park” when the vehicle is already in park. The vehicle will not lock once this message is prompted.
Mfg Campaign: 11531930
Recall Date: Jul 12, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car was been driving, shifting, and turning off normally for 10 months. Then last week, I started to get a "Shift to Park" message on the dashboard when I tried to turn off the car. On all occasions, I was stopped and the shift gear was in park, but the car kept running. I could not get the "Shift to Park" message to stop. I finally had to hit Power again, shift the car from park to drive, then return it to park. After a couple attempts, the electrical system changed to "Park." This has now happened over 10 times. I'm concerned at some point the trick will stop working and I won't be able to power off the car.
Corrective Action:
The car was been driving, shifting, and turning off normally for 10 months. Then last week, I started to get a "Shift to Park" message on the dashboard when I tried to turn off the car. On all occasions, I was stopped and the shift gear was in park, but the car kept running. I could not get the "Shift to Park" message to stop. I finally had to hit Power again, shift the car from park to drive, then return it to park. After a couple attempts, the electrical system changed to "Park." This has now happened over 10 times. I'm concerned at some point the trick will stop working and I won't be able to power off the car.
Additional Notes:
The car was been driving, shifting, and turning off normally for 10 months. Then last week, I started to get a "Shift to Park" message on the dashboard when I tried to turn off the car. On all occasions, I was stopped and the shift gear was in park, but the car kept running. I could not get the "Shift to Park" message to stop. I finally had to hit Power again, shift the car from park to drive, then return it to park. After a couple attempts, the electrical system changed to "Park." This has now happened over 10 times. I'm concerned at some point the trick will stop working and I won't be able to power off the car.
Mfg Campaign: 11529980
Recall Date: Jul 2, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the 2017 Chevy Volt, for about 20 minutes, the electrical system shut down. The warning said to put the car into park and look at the screen. The first instance the car was traveling at 45 mph, the second time it was on the freeway at 70 mph. At this point the check engine light came on. After turning the car off and on three times the car was able to be driven, but it happened again on the next leg of our journey.The Volt at first would not charge. It said "charge not available", then after about an hour the Volt was able to be charged. We believe it is the battery charging module being defective. GM was sued for this very problem, and lost, but has not issued a recall on this very dangerous occurrence. It has issued a bulletin to it's employees, but again, has not addressed the issue.
Corrective Action:
While driving the 2017 Chevy Volt, for about 20 minutes, the electrical system shut down. The warning said to put the car into park and look at the screen. The first instance the car was traveling at 45 mph, the second time it was on the freeway at 70 mph. At this point the check engine light came on. After turning the car off and on three times the car was able to be driven, but it happened again on the next leg of our journey.The Volt at first would not charge. It said "charge not available", then after about an hour the Volt was able to be charged. We believe it is the battery charging module being defective. GM was sued for this very problem, and lost, but has not issued a recall on this very dangerous occurrence. It has issued a bulletin to it's employees, but again, has not addressed the issue.
Additional Notes:
While driving the 2017 Chevy Volt, for about 20 minutes, the electrical system shut down. The warning said to put the car into park and look at the screen. The first instance the car was traveling at 45 mph, the second time it was on the freeway at 70 mph. At this point the check engine light came on. After turning the car off and on three times the car was able to be driven, but it happened again on the next leg of our journey.The Volt at first would not charge. It said "charge not available", then after about an hour the Volt was able to be charged. We believe it is the battery charging module being defective. GM was sued for this very problem, and lost, but has not issued a recall on this very dangerous occurrence. It has issued a bulletin to it's employees, but again, has not addressed the issue.
Mfg Campaign: 11528288
Recall Date: Jun 22, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After putting the vehicle in park and turning off the engine, the car gives a warning that the car is not in park. The main problem with the inability to shift into the park gear is that I anm unable to shut off my vehicle, which could potentially drain the battery. Consumers have been unable to exit, lock, and turn off their vehicles due to the shifting malfunction. The true issue at hand here is not that the vehicle is unable to physically shift into the park gear, but the vehicle is incapable of detecting the shift. Typically, when this malfunction occurs, the driver will receive a “Shift to Park” message on the driver information center, even if the gear selector is moved to park and the ignition is switched to the off position. The driver then must either restart the vehicle and try to repeat the shutting down process or toggle the shifter enough that the vehicle’s electrical system finally detects the shift change. While this strategy sometimes does the trick—it doesn’t always work, and drivers are stuck with a vehicle that will not shift into park.
Corrective Action:
After putting the vehicle in park and turning off the engine, the car gives a warning that the car is not in park. The main problem with the inability to shift into the park gear is that I anm unable to shut off my vehicle, which could potentially drain the battery. Consumers have been unable to exit, lock, and turn off their vehicles due to the shifting malfunction. The true issue at hand here is not that the vehicle is unable to physically shift into the park gear, but the vehicle is incapable of detecting the shift. Typically, when this malfunction occurs, the driver will receive a “Shift to Park” message on the driver information center, even if the gear selector is moved to park and the ignition is switched to the off position. The driver then must either restart the vehicle and try to repeat the shutting down process or toggle the shifter enough that the vehicle’s electrical system finally detects the shift change. While this strategy sometimes does the trick—it doesn’t always work, and drivers are stuck with a vehicle that will not shift into park.
Additional Notes:
After putting the vehicle in park and turning off the engine, the car gives a warning that the car is not in park. The main problem with the inability to shift into the park gear is that I anm unable to shut off my vehicle, which could potentially drain the battery. Consumers have been unable to exit, lock, and turn off their vehicles due to the shifting malfunction. The true issue at hand here is not that the vehicle is unable to physically shift into the park gear, but the vehicle is incapable of detecting the shift. Typically, when this malfunction occurs, the driver will receive a “Shift to Park” message on the driver information center, even if the gear selector is moved to park and the ignition is switched to the off position. The driver then must either restart the vehicle and try to repeat the shutting down process or toggle the shifter enough that the vehicle’s electrical system finally detects the shift change. While this strategy sometimes does the trick—it doesn’t always work, and drivers are stuck with a vehicle that will not shift into park.
Mfg Campaign: 11526995
Recall Date: Jun 14, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I first purchased the car (used around 30,000 miles), I began to have electrical and propulsion issues where the engine would turn off. After Chevy refused to warranty or lemon the car, eventually the electrical/hybrid issue repeated and caused cooling issues with the car and then water pump went bad. while chevy still refused to fix the hybrid and battery issues, that continued issue and then the water pump failing from it then caused overheating that then broke the head gasket
Corrective Action:
When I first purchased the car (used around 30,000 miles), I began to have electrical and propulsion issues where the engine would turn off. After Chevy refused to warranty or lemon the car, eventually the electrical/hybrid issue repeated and caused cooling issues with the car and then water pump went bad. while chevy still refused to fix the hybrid and battery issues, that continued issue and then the water pump failing from it then caused overheating that then broke the head gasket
Additional Notes:
When I first purchased the car (used around 30,000 miles), I began to have electrical and propulsion issues where the engine would turn off. After Chevy refused to warranty or lemon the car, eventually the electrical/hybrid issue repeated and caused cooling issues with the car and then water pump went bad. while chevy still refused to fix the hybrid and battery issues, that continued issue and then the water pump failing from it then caused overheating that then broke the head gasket
Mfg Campaign: 11520855
Recall Date: May 7, 2023
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Valencia, CA • 36 yrs
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