Complaints & Recalls
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
About 3 minutes after I started driving the 2017 Chevy Volt, an error message showed saying "propulsion power is reduced" and I was unable to drive the vehicle as typical. While driving on base at fairly low speed (~15-20mph) in the battery area of the display, the EV range was reading 12mi, and it started going up. When it read 20mi, the "Propulsion power reduced" showed on the display and the check engine light came on. I pulled over to a different building, went inside for a few minutes, came back out and restarted the car, and I got a message the Volt wouldn't initialize. After multiple on/off button pushes to start the car, the car finally initialized to where I was able to drive home in the "Propulsion Power Reduced mode", and I was not able to accelerate as expected - the vehicle was very sluggish. I drove home at about 45-50mph. My drive home is about 38 mi one way.
Corrective Action:
About 3 minutes after I started driving the 2017 Chevy Volt, an error message showed saying "propulsion power is reduced" and I was unable to drive the vehicle as typical. While driving on base at fairly low speed (~15-20mph) in the battery area of the display, the EV range was reading 12mi, and it started going up. When it read 20mi, the "Propulsion power reduced" showed on the display and the check engine light came on. I pulled over to a different building, went inside for a few minutes, came back out and restarted the car, and I got a message the Volt wouldn't initialize. After multiple on/off button pushes to start the car, the car finally initialized to where I was able to drive home in the "Propulsion Power Reduced mode", and I was not able to accelerate as expected - the vehicle was very sluggish. I drove home at about 45-50mph. My drive home is about 38 mi one way.
Additional Notes:
About 3 minutes after I started driving the 2017 Chevy Volt, an error message showed saying "propulsion power is reduced" and I was unable to drive the vehicle as typical. While driving on base at fairly low speed (~15-20mph) in the battery area of the display, the EV range was reading 12mi, and it started going up. When it read 20mi, the "Propulsion power reduced" showed on the display and the check engine light came on. I pulled over to a different building, went inside for a few minutes, came back out and restarted the car, and I got a message the Volt wouldn't initialize. After multiple on/off button pushes to start the car, the car finally initialized to where I was able to drive home in the "Propulsion Power Reduced mode", and I was not able to accelerate as expected - the vehicle was very sluggish. I drove home at about 45-50mph. My drive home is about 38 mi one way.
Mfg Campaign: 11501362
Recall Date: Jan 11, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The two original equipment hydraulic struts that support either side of the rear trunk lid failed. It is available for inspection. The safety of my husband and I is/was put at risk because when you open the trunk, the lid is not staying up like it did, causing it to crash down on your head, back of neck, shoulder, arm, hand, etc., causing injury that is potentially fatal. The faulty parts are still in place and not inspected yet by a dealer, service center, police or insurance company. No warnings given for this faulty equipment, hence the danger of its unexpected suddenness. It started about 2 weeks ago. I spoke with General Motors, the Florida DMV and the Chevrolet dealership where the car was purchased and is taken for repairs.
Corrective Action:
The two original equipment hydraulic struts that support either side of the rear trunk lid failed. It is available for inspection. The safety of my husband and I is/was put at risk because when you open the trunk, the lid is not staying up like it did, causing it to crash down on your head, back of neck, shoulder, arm, hand, etc., causing injury that is potentially fatal. The faulty parts are still in place and not inspected yet by a dealer, service center, police or insurance company. No warnings given for this faulty equipment, hence the danger of its unexpected suddenness. It started about 2 weeks ago. I spoke with General Motors, the Florida DMV and the Chevrolet dealership where the car was purchased and is taken for repairs.
Additional Notes:
The two original equipment hydraulic struts that support either side of the rear trunk lid failed. It is available for inspection. The safety of my husband and I is/was put at risk because when you open the trunk, the lid is not staying up like it did, causing it to crash down on your head, back of neck, shoulder, arm, hand, etc., causing injury that is potentially fatal. The faulty parts are still in place and not inspected yet by a dealer, service center, police or insurance company. No warnings given for this faulty equipment, hence the danger of its unexpected suddenness. It started about 2 weeks ago. I spoke with General Motors, the Florida DMV and the Chevrolet dealership where the car was purchased and is taken for repairs.
Mfg Campaign: 11499963
Recall Date: Jan 3, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Sunday night, I was driving around 65 mph on the 405 freeway to take my friend to the airport. I noticed that the car started to give a weird feedback sensation on the pedals and had started to jerk us forward. As I merged onto the two-lane on ramp to the 10 freeway, the car started to rapidly lose power and then completely died and went dark. I was unable to use the hazard lights as the car had just gone dark but then it turned back on but would not let me shift it into drive. As I was on a two-lane on-ramp with no shoulder in the dark, we just had to pray that no one would hit us. In doing research, I suspect that this was yet another BECM failure that has been repeatedly happening with this year of Chevrolet Volts. There was most recently a class-action lawsuit filed for this very issue. The car is currently at the dealership awaiting inspection but I am terrified to drive that car again if it even becomes drivable. Especially since there were no warning lights or signs on the vehicle to indicate that this could be an issue and to have it die on the freeway in the way that it did, putting my life and many other lives at risk, I am shocked that there hasn't been a recall for this issue.
Corrective Action:
On Sunday night, I was driving around 65 mph on the 405 freeway to take my friend to the airport. I noticed that the car started to give a weird feedback sensation on the pedals and had started to jerk us forward. As I merged onto the two-lane on ramp to the 10 freeway, the car started to rapidly lose power and then completely died and went dark. I was unable to use the hazard lights as the car had just gone dark but then it turned back on but would not let me shift it into drive. As I was on a two-lane on-ramp with no shoulder in the dark, we just had to pray that no one would hit us. In doing research, I suspect that this was yet another BECM failure that has been repeatedly happening with this year of Chevrolet Volts. There was most recently a class-action lawsuit filed for this very issue. The car is currently at the dealership awaiting inspection but I am terrified to drive that car again if it even becomes drivable. Especially since there were no warning lights or signs on the vehicle to indicate that this could be an issue and to have it die on the freeway in the way that it did, putting my life and many other lives at risk, I am shocked that there hasn't been a recall for this issue.
Additional Notes:
On Sunday night, I was driving around 65 mph on the 405 freeway to take my friend to the airport. I noticed that the car started to give a weird feedback sensation on the pedals and had started to jerk us forward. As I merged onto the two-lane on ramp to the 10 freeway, the car started to rapidly lose power and then completely died and went dark. I was unable to use the hazard lights as the car had just gone dark but then it turned back on but would not let me shift it into drive. As I was on a two-lane on-ramp with no shoulder in the dark, we just had to pray that no one would hit us. In doing research, I suspect that this was yet another BECM failure that has been repeatedly happening with this year of Chevrolet Volts. There was most recently a class-action lawsuit filed for this very issue. The car is currently at the dealership awaiting inspection but I am terrified to drive that car again if it even becomes drivable. Especially since there were no warning lights or signs on the vehicle to indicate that this could be an issue and to have it die on the freeway in the way that it did, putting my life and many other lives at risk, I am shocked that there hasn't been a recall for this issue.
Mfg Campaign: 11498415
Recall Date: Dec 21, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On Sunday night, I was driving around 65 mph on the 405 freeway to take my friend to the airport. I noticed that the car started to give a weird feedback sensation on the pedals and had started to jerk us forward. As I merged onto the two-lane on ramp to the 10 freeway, the car started to rapidly lose power and then completely died and went dark. I was unable to use the hazard lights as the car had just gone dark but then it turned back on but would not let me shift it into drive. As I was on a two-lane on-ramp with no shoulder in the dark, we just had to pray that no one would hit us. In doing research, I suspect that this was yet another BECM failure that has been repeatedly happening with this year of Chevrolet Volts. There was most recently a class-action lawsuit filed for this very issue. The car is currently at the dealership awaiting inspection but I am terrified to drive that car again if it even becomes drivable. Especially since there were no warning lights or signs on the vehicle to indicate that this could be an issue and to have it die on the freeway in the way that it did, putting my life and many other lives at risk, I am shocked that there hasn't been a recall for this issue.
Corrective Action:
On Sunday night, I was driving around 65 mph on the 405 freeway to take my friend to the airport. I noticed that the car started to give a weird feedback sensation on the pedals and had started to jerk us forward. As I merged onto the two-lane on ramp to the 10 freeway, the car started to rapidly lose power and then completely died and went dark. I was unable to use the hazard lights as the car had just gone dark but then it turned back on but would not let me shift it into drive. As I was on a two-lane on-ramp with no shoulder in the dark, we just had to pray that no one would hit us. In doing research, I suspect that this was yet another BECM failure that has been repeatedly happening with this year of Chevrolet Volts. There was most recently a class-action lawsuit filed for this very issue. The car is currently at the dealership awaiting inspection but I am terrified to drive that car again if it even becomes drivable. Especially since there were no warning lights or signs on the vehicle to indicate that this could be an issue and to have it die on the freeway in the way that it did, putting my life and many other lives at risk, I am shocked that there hasn't been a recall for this issue.
Additional Notes:
On Sunday night, I was driving around 65 mph on the 405 freeway to take my friend to the airport. I noticed that the car started to give a weird feedback sensation on the pedals and had started to jerk us forward. As I merged onto the two-lane on ramp to the 10 freeway, the car started to rapidly lose power and then completely died and went dark. I was unable to use the hazard lights as the car had just gone dark but then it turned back on but would not let me shift it into drive. As I was on a two-lane on-ramp with no shoulder in the dark, we just had to pray that no one would hit us. In doing research, I suspect that this was yet another BECM failure that has been repeatedly happening with this year of Chevrolet Volts. There was most recently a class-action lawsuit filed for this very issue. The car is currently at the dealership awaiting inspection but I am terrified to drive that car again if it even becomes drivable. Especially since there were no warning lights or signs on the vehicle to indicate that this could be an issue and to have it die on the freeway in the way that it did, putting my life and many other lives at risk, I am shocked that there hasn't been a recall for this issue.
Mfg Campaign: 11498415
Recall Date: Dec 21, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Sunday night, I was driving around 65 mph on the 405 freeway to take my friend to the airport. I noticed that the car started to give a weird feedback sensation on the pedals and had started to jerk us forward. As I merged onto the two-lane on ramp to the 10 freeway, the car started to rapidly lose power and then completely died and went dark. I was unable to use the hazard lights as the car had just gone dark but then it turned back on but would not let me shift it into drive. As I was on a two-lane on-ramp with no shoulder in the dark, we just had to pray that no one would hit us. In doing research, I suspect that this was yet another BECM failure that has been repeatedly happening with this year of Chevrolet Volts. There was most recently a class-action lawsuit filed for this very issue. The car is currently at the dealership awaiting inspection but I am terrified to drive that car again if it even becomes drivable. Especially since there were no warning lights or signs on the vehicle to indicate that this could be an issue and to have it die on the freeway in the way that it did, putting my life and many other lives at risk, I am shocked that there hasn't been a recall for this issue.
Corrective Action:
On Sunday night, I was driving around 65 mph on the 405 freeway to take my friend to the airport. I noticed that the car started to give a weird feedback sensation on the pedals and had started to jerk us forward. As I merged onto the two-lane on ramp to the 10 freeway, the car started to rapidly lose power and then completely died and went dark. I was unable to use the hazard lights as the car had just gone dark but then it turned back on but would not let me shift it into drive. As I was on a two-lane on-ramp with no shoulder in the dark, we just had to pray that no one would hit us. In doing research, I suspect that this was yet another BECM failure that has been repeatedly happening with this year of Chevrolet Volts. There was most recently a class-action lawsuit filed for this very issue. The car is currently at the dealership awaiting inspection but I am terrified to drive that car again if it even becomes drivable. Especially since there were no warning lights or signs on the vehicle to indicate that this could be an issue and to have it die on the freeway in the way that it did, putting my life and many other lives at risk, I am shocked that there hasn't been a recall for this issue.
Additional Notes:
On Sunday night, I was driving around 65 mph on the 405 freeway to take my friend to the airport. I noticed that the car started to give a weird feedback sensation on the pedals and had started to jerk us forward. As I merged onto the two-lane on ramp to the 10 freeway, the car started to rapidly lose power and then completely died and went dark. I was unable to use the hazard lights as the car had just gone dark but then it turned back on but would not let me shift it into drive. As I was on a two-lane on-ramp with no shoulder in the dark, we just had to pray that no one would hit us. In doing research, I suspect that this was yet another BECM failure that has been repeatedly happening with this year of Chevrolet Volts. There was most recently a class-action lawsuit filed for this very issue. The car is currently at the dealership awaiting inspection but I am terrified to drive that car again if it even becomes drivable. Especially since there were no warning lights or signs on the vehicle to indicate that this could be an issue and to have it die on the freeway in the way that it did, putting my life and many other lives at risk, I am shocked that there hasn't been a recall for this issue.
Mfg Campaign: 11498415
Recall Date: Dec 21, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery Energy Control Module failed. Car stopped unexpectedly while driving which was a huge safety issue. Car has been broken for 3 months waiting for parts which seem to be unavailable.
Corrective Action:
Battery Energy Control Module failed. Car stopped unexpectedly while driving which was a huge safety issue. Car has been broken for 3 months waiting for parts which seem to be unavailable.
Additional Notes:
Battery Energy Control Module failed. Car stopped unexpectedly while driving which was a huge safety issue. Car has been broken for 3 months waiting for parts which seem to be unavailable.
Mfg Campaign: 11497186
Recall Date: Dec 13, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Battery Energy Control Module failed. Car stopped unexpectedly while driving which was a huge safety issue. Car has been broken for 3 months waiting for parts which seem to be unavailable.
Corrective Action:
Battery Energy Control Module failed. Car stopped unexpectedly while driving which was a huge safety issue. Car has been broken for 3 months waiting for parts which seem to be unavailable.
Additional Notes:
Battery Energy Control Module failed. Car stopped unexpectedly while driving which was a huge safety issue. Car has been broken for 3 months waiting for parts which seem to be unavailable.
Mfg Campaign: 11497186
Recall Date: Dec 13, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Battery Energy Control Module failed. Car stopped unexpectedly while driving which was a huge safety issue. Car has been broken for 3 months waiting for parts which seem to be unavailable.
Corrective Action:
Battery Energy Control Module failed. Car stopped unexpectedly while driving which was a huge safety issue. Car has been broken for 3 months waiting for parts which seem to be unavailable.
Additional Notes:
Battery Energy Control Module failed. Car stopped unexpectedly while driving which was a huge safety issue. Car has been broken for 3 months waiting for parts which seem to be unavailable.
Mfg Campaign: 11497186
Recall Date: Dec 13, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I pull into a parking space. Place the gear in Park and then attempt to turn the car off by pressing the Power button. I then receive a warning message informing me: Action Required Shift Car to Park The car gear is already in Park and the driver display console also shows the car is in “P” (Park). The car will not lock. I have to turn the car on and off and switch the gear back and forth placing back into P (Park) several times until the car realizes it’s in Park and allows me to turn it off. This started happening when the car hit about 36,000. The car has approximately 40,000 miles now.
Corrective Action:
I pull into a parking space. Place the gear in Park and then attempt to turn the car off by pressing the Power button. I then receive a warning message informing me: Action Required Shift Car to Park The car gear is already in Park and the driver display console also shows the car is in “P” (Park). The car will not lock. I have to turn the car on and off and switch the gear back and forth placing back into P (Park) several times until the car realizes it’s in Park and allows me to turn it off. This started happening when the car hit about 36,000. The car has approximately 40,000 miles now.
Additional Notes:
I pull into a parking space. Place the gear in Park and then attempt to turn the car off by pressing the Power button. I then receive a warning message informing me: Action Required Shift Car to Park The car gear is already in Park and the driver display console also shows the car is in “P” (Park). The car will not lock. I have to turn the car on and off and switch the gear back and forth placing back into P (Park) several times until the car realizes it’s in Park and allows me to turn it off. This started happening when the car hit about 36,000. The car has approximately 40,000 miles now.
Mfg Campaign: 11495938
Recall Date: Dec 4, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have owned my 2017 Volt since November of 2016. I drive about 200 miles a week and currently my mileage is at 109,000 (9,000 miles PAST the warranty period). My car did not start one morning and had to have it towed to my local GM dealership. They diagnosed it with a bad BECM and a repair bill of $1,400. They have no estimated time on when the part will be shipped. It is unacceptable to not have an ETA for a critical part or the vehicle. I have read on many forums that the BECM is a known failure for the 2017 Volt.
Corrective Action:
I have owned my 2017 Volt since November of 2016. I drive about 200 miles a week and currently my mileage is at 109,000 (9,000 miles PAST the warranty period). My car did not start one morning and had to have it towed to my local GM dealership. They diagnosed it with a bad BECM and a repair bill of $1,400. They have no estimated time on when the part will be shipped. It is unacceptable to not have an ETA for a critical part or the vehicle. I have read on many forums that the BECM is a known failure for the 2017 Volt.
Additional Notes:
I have owned my 2017 Volt since November of 2016. I drive about 200 miles a week and currently my mileage is at 109,000 (9,000 miles PAST the warranty period). My car did not start one morning and had to have it towed to my local GM dealership. They diagnosed it with a bad BECM and a repair bill of $1,400. They have no estimated time on when the part will be shipped. It is unacceptable to not have an ETA for a critical part or the vehicle. I have read on many forums that the BECM is a known failure for the 2017 Volt.
Mfg Campaign: 11495449
Recall Date: Nov 30, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have owned my 2017 Volt since November of 2016. I drive about 200 miles a week and currently my mileage is at 109,000 (9,000 miles PAST the warranty period). My car did not start one morning and had to have it towed to my local GM dealership. They diagnosed it with a bad BECM and a repair bill of $1,400. They have no estimated time on when the part will be shipped. It is unacceptable to not have an ETA for a critical part or the vehicle. I have read on many forums that the BECM is a known failure for the 2017 Volt.
Corrective Action:
I have owned my 2017 Volt since November of 2016. I drive about 200 miles a week and currently my mileage is at 109,000 (9,000 miles PAST the warranty period). My car did not start one morning and had to have it towed to my local GM dealership. They diagnosed it with a bad BECM and a repair bill of $1,400. They have no estimated time on when the part will be shipped. It is unacceptable to not have an ETA for a critical part or the vehicle. I have read on many forums that the BECM is a known failure for the 2017 Volt.
Additional Notes:
I have owned my 2017 Volt since November of 2016. I drive about 200 miles a week and currently my mileage is at 109,000 (9,000 miles PAST the warranty period). My car did not start one morning and had to have it towed to my local GM dealership. They diagnosed it with a bad BECM and a repair bill of $1,400. They have no estimated time on when the part will be shipped. It is unacceptable to not have an ETA for a critical part or the vehicle. I have read on many forums that the BECM is a known failure for the 2017 Volt.
Mfg Campaign: 11495449
Recall Date: Nov 30, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have owned my 2017 Volt since November of 2016. I drive about 200 miles a week and currently my mileage is at 109,000 (9,000 miles PAST the warranty period). My car did not start one morning and had to have it towed to my local GM dealership. They diagnosed it with a bad BECM and a repair bill of $1,400. They have no estimated time on when the part will be shipped. It is unacceptable to not have an ETA for a critical part or the vehicle. I have read on many forums that the BECM is a known failure for the 2017 Volt.
Corrective Action:
I have owned my 2017 Volt since November of 2016. I drive about 200 miles a week and currently my mileage is at 109,000 (9,000 miles PAST the warranty period). My car did not start one morning and had to have it towed to my local GM dealership. They diagnosed it with a bad BECM and a repair bill of $1,400. They have no estimated time on when the part will be shipped. It is unacceptable to not have an ETA for a critical part or the vehicle. I have read on many forums that the BECM is a known failure for the 2017 Volt.
Additional Notes:
I have owned my 2017 Volt since November of 2016. I drive about 200 miles a week and currently my mileage is at 109,000 (9,000 miles PAST the warranty period). My car did not start one morning and had to have it towed to my local GM dealership. They diagnosed it with a bad BECM and a repair bill of $1,400. They have no estimated time on when the part will be shipped. It is unacceptable to not have an ETA for a critical part or the vehicle. I have read on many forums that the BECM is a known failure for the 2017 Volt.
Mfg Campaign: 11495449
Recall Date: Nov 30, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our vehicle is a 2017 Chevrolet Volt VIN: [XXX], leased/purchased new delivered 12-31-2016. Vehicle experienced an unexpected loss of power when the check engine light came on and we had to immediately pull off the road. The vehicle is currently at the dealership waiting on the Battery Control Module (BCM) P/N: 24296900 and we have a Case open with [XXX]. We are told the part is not available, only 14 in stock nationwide, and are not being released as they are reserved already. No expected delivery date for the module. Noticed a class action lawsuit may be in the works. Wanted to ensure you had another record of vehicles affected. https://www.classaction.org/news/2016-2019-chevy-volts-suffer-from-battery-energy-control-module-defect-class-action-claims#embedded-document INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Our vehicle is a 2017 Chevrolet Volt VIN: [XXX], leased/purchased new delivered 12-31-2016. Vehicle experienced an unexpected loss of power when the check engine light came on and we had to immediately pull off the road. The vehicle is currently at the dealership waiting on the Battery Control Module (BCM) P/N: 24296900 and we have a Case open with [XXX]. We are told the part is not available, only 14 in stock nationwide, and are not being released as they are reserved already. No expected delivery date for the module. Noticed a class action lawsuit may be in the works. Wanted to ensure you had another record of vehicles affected. https://www.classaction.org/news/2016-2019-chevy-volts-suffer-from-battery-energy-control-module-defect-class-action-claims#embedded-document INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Our vehicle is a 2017 Chevrolet Volt VIN: [XXX], leased/purchased new delivered 12-31-2016. Vehicle experienced an unexpected loss of power when the check engine light came on and we had to immediately pull off the road. The vehicle is currently at the dealership waiting on the Battery Control Module (BCM) P/N: 24296900 and we have a Case open with [XXX]. We are told the part is not available, only 14 in stock nationwide, and are not being released as they are reserved already. No expected delivery date for the module. Noticed a class action lawsuit may be in the works. Wanted to ensure you had another record of vehicles affected. https://www.classaction.org/news/2016-2019-chevy-volts-suffer-from-battery-energy-control-module-defect-class-action-claims#embedded-document INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11495532
Recall Date: Nov 30, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle started to lose power. Showed error messages "reduced power" after a series of "shift to park" messages when first starting. Had no propulsion power until several attempts to start vehicle. Once started engine would run but all electric propulsion was inoperable. Vehicle has become totally unreliable at approx 22,000 miles, sometimes starting and sometimes not. Power loss occurs while driving which is definitely a safety hazard if on the Interstate and minimum speed can't be maintained. Have taken vehicle to dealer where it was diagnosed as a defective "BECM" (I believe a master control module attached to the main propulsion battery). The dealer has ordered a replacement module but it's been four months with no sign of a replacement. Essentially I now have an unreliable and potentially unsafe vehicle with no sign of the manufacturer trying to facilitate repairs.
Corrective Action:
Vehicle started to lose power. Showed error messages "reduced power" after a series of "shift to park" messages when first starting. Had no propulsion power until several attempts to start vehicle. Once started engine would run but all electric propulsion was inoperable. Vehicle has become totally unreliable at approx 22,000 miles, sometimes starting and sometimes not. Power loss occurs while driving which is definitely a safety hazard if on the Interstate and minimum speed can't be maintained. Have taken vehicle to dealer where it was diagnosed as a defective "BECM" (I believe a master control module attached to the main propulsion battery). The dealer has ordered a replacement module but it's been four months with no sign of a replacement. Essentially I now have an unreliable and potentially unsafe vehicle with no sign of the manufacturer trying to facilitate repairs.
Additional Notes:
Vehicle started to lose power. Showed error messages "reduced power" after a series of "shift to park" messages when first starting. Had no propulsion power until several attempts to start vehicle. Once started engine would run but all electric propulsion was inoperable. Vehicle has become totally unreliable at approx 22,000 miles, sometimes starting and sometimes not. Power loss occurs while driving which is definitely a safety hazard if on the Interstate and minimum speed can't be maintained. Have taken vehicle to dealer where it was diagnosed as a defective "BECM" (I believe a master control module attached to the main propulsion battery). The dealer has ordered a replacement module but it's been four months with no sign of a replacement. Essentially I now have an unreliable and potentially unsafe vehicle with no sign of the manufacturer trying to facilitate repairs.
Mfg Campaign: 11495368
Recall Date: Nov 29, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle started to lose power. Showed error messages "reduced power" after a series of "shift to park" messages when first starting. Had no propulsion power until several attempts to start vehicle. Once started engine would run but all electric propulsion was inoperable. Vehicle has become totally unreliable at approx 22,000 miles, sometimes starting and sometimes not. Power loss occurs while driving which is definitely a safety hazard if on the Interstate and minimum speed can't be maintained. Have taken vehicle to dealer where it was diagnosed as a defective "BECM" (I believe a master control module attached to the main propulsion battery). The dealer has ordered a replacement module but it's been four months with no sign of a replacement. Essentially I now have an unreliable and potentially unsafe vehicle with no sign of the manufacturer trying to facilitate repairs.
Corrective Action:
Vehicle started to lose power. Showed error messages "reduced power" after a series of "shift to park" messages when first starting. Had no propulsion power until several attempts to start vehicle. Once started engine would run but all electric propulsion was inoperable. Vehicle has become totally unreliable at approx 22,000 miles, sometimes starting and sometimes not. Power loss occurs while driving which is definitely a safety hazard if on the Interstate and minimum speed can't be maintained. Have taken vehicle to dealer where it was diagnosed as a defective "BECM" (I believe a master control module attached to the main propulsion battery). The dealer has ordered a replacement module but it's been four months with no sign of a replacement. Essentially I now have an unreliable and potentially unsafe vehicle with no sign of the manufacturer trying to facilitate repairs.
Additional Notes:
Vehicle started to lose power. Showed error messages "reduced power" after a series of "shift to park" messages when first starting. Had no propulsion power until several attempts to start vehicle. Once started engine would run but all electric propulsion was inoperable. Vehicle has become totally unreliable at approx 22,000 miles, sometimes starting and sometimes not. Power loss occurs while driving which is definitely a safety hazard if on the Interstate and minimum speed can't be maintained. Have taken vehicle to dealer where it was diagnosed as a defective "BECM" (I believe a master control module attached to the main propulsion battery). The dealer has ordered a replacement module but it's been four months with no sign of a replacement. Essentially I now have an unreliable and potentially unsafe vehicle with no sign of the manufacturer trying to facilitate repairs.
Mfg Campaign: 11495368
Recall Date: Nov 29, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle started to lose power. Showed error messages "reduced power" after a series of "shift to park" messages when first starting. Had no propulsion power until several attempts to start vehicle. Once started engine would run but all electric propulsion was inoperable. Vehicle has become totally unreliable at approx 22,000 miles, sometimes starting and sometimes not. Power loss occurs while driving which is definitely a safety hazard if on the Interstate and minimum speed can't be maintained. Have taken vehicle to dealer where it was diagnosed as a defective "BECM" (I believe a master control module attached to the main propulsion battery). The dealer has ordered a replacement module but it's been four months with no sign of a replacement. Essentially I now have an unreliable and potentially unsafe vehicle with no sign of the manufacturer trying to facilitate repairs.
Corrective Action:
Vehicle started to lose power. Showed error messages "reduced power" after a series of "shift to park" messages when first starting. Had no propulsion power until several attempts to start vehicle. Once started engine would run but all electric propulsion was inoperable. Vehicle has become totally unreliable at approx 22,000 miles, sometimes starting and sometimes not. Power loss occurs while driving which is definitely a safety hazard if on the Interstate and minimum speed can't be maintained. Have taken vehicle to dealer where it was diagnosed as a defective "BECM" (I believe a master control module attached to the main propulsion battery). The dealer has ordered a replacement module but it's been four months with no sign of a replacement. Essentially I now have an unreliable and potentially unsafe vehicle with no sign of the manufacturer trying to facilitate repairs.
Additional Notes:
Vehicle started to lose power. Showed error messages "reduced power" after a series of "shift to park" messages when first starting. Had no propulsion power until several attempts to start vehicle. Once started engine would run but all electric propulsion was inoperable. Vehicle has become totally unreliable at approx 22,000 miles, sometimes starting and sometimes not. Power loss occurs while driving which is definitely a safety hazard if on the Interstate and minimum speed can't be maintained. Have taken vehicle to dealer where it was diagnosed as a defective "BECM" (I believe a master control module attached to the main propulsion battery). The dealer has ordered a replacement module but it's been four months with no sign of a replacement. Essentially I now have an unreliable and potentially unsafe vehicle with no sign of the manufacturer trying to facilitate repairs.
Mfg Campaign: 11495368
Recall Date: Nov 29, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Emergency warning messages appeared on 24 Aug 2022 and a day later vehicle was taken to Chevrolet dealer who first replaced a "section of the battery" and eventually verified a problem with the BECM (Battery Energy Control Module). Now (end Nov 2022) 3 months later no repair part has become available. Because we immediately took the vehicle to a dealer, we had no safety issues.
Corrective Action:
Emergency warning messages appeared on 24 Aug 2022 and a day later vehicle was taken to Chevrolet dealer who first replaced a "section of the battery" and eventually verified a problem with the BECM (Battery Energy Control Module). Now (end Nov 2022) 3 months later no repair part has become available. Because we immediately took the vehicle to a dealer, we had no safety issues.
Additional Notes:
Emergency warning messages appeared on 24 Aug 2022 and a day later vehicle was taken to Chevrolet dealer who first replaced a "section of the battery" and eventually verified a problem with the BECM (Battery Energy Control Module). Now (end Nov 2022) 3 months later no repair part has become available. Because we immediately took the vehicle to a dealer, we had no safety issues.
Mfg Campaign: 11495029
Recall Date: Nov 27, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Emergency warning messages appeared on 24 Aug 2022 and a day later vehicle was taken to Chevrolet dealer who first replaced a "section of the battery" and eventually verified a problem with the BECM (Battery Energy Control Module). Now (end Nov 2022) 3 months later no repair part has become available. Because we immediately took the vehicle to a dealer, we had no safety issues.
Corrective Action:
Emergency warning messages appeared on 24 Aug 2022 and a day later vehicle was taken to Chevrolet dealer who first replaced a "section of the battery" and eventually verified a problem with the BECM (Battery Energy Control Module). Now (end Nov 2022) 3 months later no repair part has become available. Because we immediately took the vehicle to a dealer, we had no safety issues.
Additional Notes:
Emergency warning messages appeared on 24 Aug 2022 and a day later vehicle was taken to Chevrolet dealer who first replaced a "section of the battery" and eventually verified a problem with the BECM (Battery Energy Control Module). Now (end Nov 2022) 3 months later no repair part has become available. Because we immediately took the vehicle to a dealer, we had no safety issues.
Mfg Campaign: 11495029
Recall Date: Nov 27, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Emergency warning messages appeared on 24 Aug 2022 and a day later vehicle was taken to Chevrolet dealer who first replaced a "section of the battery" and eventually verified a problem with the BECM (Battery Energy Control Module). Now (end Nov 2022) 3 months later no repair part has become available. Because we immediately took the vehicle to a dealer, we had no safety issues.
Corrective Action:
Emergency warning messages appeared on 24 Aug 2022 and a day later vehicle was taken to Chevrolet dealer who first replaced a "section of the battery" and eventually verified a problem with the BECM (Battery Energy Control Module). Now (end Nov 2022) 3 months later no repair part has become available. Because we immediately took the vehicle to a dealer, we had no safety issues.
Additional Notes:
Emergency warning messages appeared on 24 Aug 2022 and a day later vehicle was taken to Chevrolet dealer who first replaced a "section of the battery" and eventually verified a problem with the BECM (Battery Energy Control Module). Now (end Nov 2022) 3 months later no repair part has become available. Because we immediately took the vehicle to a dealer, we had no safety issues.
Mfg Campaign: 11495029
Recall Date: Nov 27, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our car would not start. Took to dealer for repair. They changed 12 volt baterie and a fuse. Next couple days later same problem. No start or baterie. Took back to the dealer they diagnosed a bad becm battery electric control module. They have had it for 2 weeks with no estimate on when the part will be available. I understand it is common failure on volt cars.
Corrective Action:
Our car would not start. Took to dealer for repair. They changed 12 volt baterie and a fuse. Next couple days later same problem. No start or baterie. Took back to the dealer they diagnosed a bad becm battery electric control module. They have had it for 2 weeks with no estimate on when the part will be available. I understand it is common failure on volt cars.
Additional Notes:
Our car would not start. Took to dealer for repair. They changed 12 volt baterie and a fuse. Next couple days later same problem. No start or baterie. Took back to the dealer they diagnosed a bad becm battery electric control module. They have had it for 2 weeks with no estimate on when the part will be available. I understand it is common failure on volt cars.
Mfg Campaign: 11495051
Recall Date: Nov 27, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury