Complaints & Recalls
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
shift-to-park problem. This is a noted problem with these Volt's. The Dealer is charging around $450 to fix this problem. With more than a couple of service bulletins on this, it is a troublesome issue.
Corrective Action:
shift-to-park problem. This is a noted problem with these Volt's. The Dealer is charging around $450 to fix this problem. With more than a couple of service bulletins on this, it is a troublesome issue.
Additional Notes:
shift-to-park problem. This is a noted problem with these Volt's. The Dealer is charging around $450 to fix this problem. With more than a couple of service bulletins on this, it is a troublesome issue.
Mfg Campaign: 11439735
Recall Date: Nov 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Chevy Volt has the "Shift to Park" error. It intermittently will not turn off, which means you also cannot start it. This left me stranded at night in a county park, which closed before the tow truck could arrive. The car has 40,205 miles and the dealer says this problem is not under warranty because it is a "bumper to bumper" issue covered only under the 36,000 mile warranty. As categorized by NHTSA, this is an electrical and power train issue and is a glaring defect that is essential to the car even functioning and should not happen on a car with 40,000 miles.
Corrective Action:
My Chevy Volt has the "Shift to Park" error. It intermittently will not turn off, which means you also cannot start it. This left me stranded at night in a county park, which closed before the tow truck could arrive. The car has 40,205 miles and the dealer says this problem is not under warranty because it is a "bumper to bumper" issue covered only under the 36,000 mile warranty. As categorized by NHTSA, this is an electrical and power train issue and is a glaring defect that is essential to the car even functioning and should not happen on a car with 40,000 miles.
Additional Notes:
My Chevy Volt has the "Shift to Park" error. It intermittently will not turn off, which means you also cannot start it. This left me stranded at night in a county park, which closed before the tow truck could arrive. The car has 40,205 miles and the dealer says this problem is not under warranty because it is a "bumper to bumper" issue covered only under the 36,000 mile warranty. As categorized by NHTSA, this is an electrical and power train issue and is a glaring defect that is essential to the car even functioning and should not happen on a car with 40,000 miles.
Mfg Campaign: 11438607
Recall Date: Oct 29, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My Chevy Volt has the "Shift to Park" error. It intermittently will not turn off, which means you also cannot start it. This left me stranded at night in a county park, which closed before the tow truck could arrive. The car has 40,205 miles and the dealer says this problem is not under warranty because it is a "bumper to bumper" issue covered only under the 36,000 mile warranty. As categorized by NHTSA, this is an electrical and power train issue and is a glaring defect that is essential to the car even functioning and should not happen on a car with 40,000 miles.
Corrective Action:
My Chevy Volt has the "Shift to Park" error. It intermittently will not turn off, which means you also cannot start it. This left me stranded at night in a county park, which closed before the tow truck could arrive. The car has 40,205 miles and the dealer says this problem is not under warranty because it is a "bumper to bumper" issue covered only under the 36,000 mile warranty. As categorized by NHTSA, this is an electrical and power train issue and is a glaring defect that is essential to the car even functioning and should not happen on a car with 40,000 miles.
Additional Notes:
My Chevy Volt has the "Shift to Park" error. It intermittently will not turn off, which means you also cannot start it. This left me stranded at night in a county park, which closed before the tow truck could arrive. The car has 40,205 miles and the dealer says this problem is not under warranty because it is a "bumper to bumper" issue covered only under the 36,000 mile warranty. As categorized by NHTSA, this is an electrical and power train issue and is a glaring defect that is essential to the car even functioning and should not happen on a car with 40,000 miles.
Mfg Campaign: 11438607
Recall Date: Oct 29, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Car does not sent park position when lever is pushed in park position. This results in car not being turned off and drains the battery.
Corrective Action:
Car does not sent park position when lever is pushed in park position. This results in car not being turned off and drains the battery.
Additional Notes:
Car does not sent park position when lever is pushed in park position. This results in car not being turned off and drains the battery.
Mfg Campaign: 11436274
Recall Date: Oct 11, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When attempting to turn my car off, a message is displayed saying "SHIFT TO PARK". My car is already in park, and jiggling the gear shifter will generally get rid of the message. Sometimes this can take several minutes. It is not possible to turn my car off when this message is displayed, and the battery will die if the car is left with this message displayed. The car is available for inspection upon request. It is being repaired in the next few days though. The problem has been confirmed by a local mechanic. The problem has a class action lawsuit against GM for the issue: https://www.carcomplaints.com/news/2021/gm-shift-to-park-lawsuit-vehicles-cant-be-shut-off.shtml#:~:text=The%20car%20does%20not%20detect%20park%20mode%20and,and%20Maryland%20plaintiff%20Juanita%20Crawford%20%282017%20Chevrolet%20Malibu%29. The problem first appeared approximately 2 weeks ago without any prior notice or warnings, at 44,000 miles.
Corrective Action:
When attempting to turn my car off, a message is displayed saying "SHIFT TO PARK". My car is already in park, and jiggling the gear shifter will generally get rid of the message. Sometimes this can take several minutes. It is not possible to turn my car off when this message is displayed, and the battery will die if the car is left with this message displayed. The car is available for inspection upon request. It is being repaired in the next few days though. The problem has been confirmed by a local mechanic. The problem has a class action lawsuit against GM for the issue: https://www.carcomplaints.com/news/2021/gm-shift-to-park-lawsuit-vehicles-cant-be-shut-off.shtml#:~:text=The%20car%20does%20not%20detect%20park%20mode%20and,and%20Maryland%20plaintiff%20Juanita%20Crawford%20%282017%20Chevrolet%20Malibu%29. The problem first appeared approximately 2 weeks ago without any prior notice or warnings, at 44,000 miles.
Additional Notes:
When attempting to turn my car off, a message is displayed saying "SHIFT TO PARK". My car is already in park, and jiggling the gear shifter will generally get rid of the message. Sometimes this can take several minutes. It is not possible to turn my car off when this message is displayed, and the battery will die if the car is left with this message displayed. The car is available for inspection upon request. It is being repaired in the next few days though. The problem has been confirmed by a local mechanic. The problem has a class action lawsuit against GM for the issue: https://www.carcomplaints.com/news/2021/gm-shift-to-park-lawsuit-vehicles-cant-be-shut-off.shtml#:~:text=The%20car%20does%20not%20detect%20park%20mode%20and,and%20Maryland%20plaintiff%20Juanita%20Crawford%20%282017%20Chevrolet%20Malibu%29. The problem first appeared approximately 2 weeks ago without any prior notice or warnings, at 44,000 miles.
Mfg Campaign: 11436195
Recall Date: Oct 10, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When attempting to turn my car off, a message is displayed saying "SHIFT TO PARK". My car is already in park, and jiggling the gear shifter will generally get rid of the message. Sometimes this can take several minutes. It is not possible to turn my car off when this message is displayed, and the battery will die if the car is left with this message displayed. The car is available for inspection upon request. It is being repaired in the next few days though. The problem has been confirmed by a local mechanic. The problem has a class action lawsuit against GM for the issue: https://www.carcomplaints.com/news/2021/gm-shift-to-park-lawsuit-vehicles-cant-be-shut-off.shtml#:~:text=The%20car%20does%20not%20detect%20park%20mode%20and,and%20Maryland%20plaintiff%20Juanita%20Crawford%20%282017%20Chevrolet%20Malibu%29. The problem first appeared approximately 2 weeks ago without any prior notice or warnings, at 44,000 miles.
Corrective Action:
When attempting to turn my car off, a message is displayed saying "SHIFT TO PARK". My car is already in park, and jiggling the gear shifter will generally get rid of the message. Sometimes this can take several minutes. It is not possible to turn my car off when this message is displayed, and the battery will die if the car is left with this message displayed. The car is available for inspection upon request. It is being repaired in the next few days though. The problem has been confirmed by a local mechanic. The problem has a class action lawsuit against GM for the issue: https://www.carcomplaints.com/news/2021/gm-shift-to-park-lawsuit-vehicles-cant-be-shut-off.shtml#:~:text=The%20car%20does%20not%20detect%20park%20mode%20and,and%20Maryland%20plaintiff%20Juanita%20Crawford%20%282017%20Chevrolet%20Malibu%29. The problem first appeared approximately 2 weeks ago without any prior notice or warnings, at 44,000 miles.
Additional Notes:
When attempting to turn my car off, a message is displayed saying "SHIFT TO PARK". My car is already in park, and jiggling the gear shifter will generally get rid of the message. Sometimes this can take several minutes. It is not possible to turn my car off when this message is displayed, and the battery will die if the car is left with this message displayed. The car is available for inspection upon request. It is being repaired in the next few days though. The problem has been confirmed by a local mechanic. The problem has a class action lawsuit against GM for the issue: https://www.carcomplaints.com/news/2021/gm-shift-to-park-lawsuit-vehicles-cant-be-shut-off.shtml#:~:text=The%20car%20does%20not%20detect%20park%20mode%20and,and%20Maryland%20plaintiff%20Juanita%20Crawford%20%282017%20Chevrolet%20Malibu%29. The problem first appeared approximately 2 weeks ago without any prior notice or warnings, at 44,000 miles.
Mfg Campaign: 11436195
Recall Date: Oct 10, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
For approximately 4 months, after shifting the vehicle to park and attempting to shut the vehicle off, I get a warning message to “Shift to Park” even though the vehicle is already in park. The vehicle will not shut off unless I shift the vehicle into reverse and then back into park.
Corrective Action:
For approximately 4 months, after shifting the vehicle to park and attempting to shut the vehicle off, I get a warning message to “Shift to Park” even though the vehicle is already in park. The vehicle will not shut off unless I shift the vehicle into reverse and then back into park.
Additional Notes:
For approximately 4 months, after shifting the vehicle to park and attempting to shut the vehicle off, I get a warning message to “Shift to Park” even though the vehicle is already in park. The vehicle will not shut off unless I shift the vehicle into reverse and then back into park.
Mfg Campaign: 11435581
Recall Date: Oct 5, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated while driving 65 MPH, the vehicle loss motive power with an unknown warning light illuminated. The contact was able to restart the vehicle. However, the vehicle would lose motive power whenever the vehicle exceeded 60 MPH. The vehicle was taken to the dealer, but the dealer informed the contact that the warranty had expired and there were no appointments available. The vehicle was taken to another dealer, Keyes Chevrolet (5949 Van Nuys Blvd, Sherman Oaks, CA 91401) and the dealer informed the contact that the warranty was expired and could not assist the contact without the contact paying the diagnostic fee. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that they would escalate it to the legal department. The failure mileage was approximately 114,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated while driving 65 MPH, the vehicle loss motive power with an unknown warning light illuminated. The contact was able to restart the vehicle. However, the vehicle would lose motive power whenever the vehicle exceeded 60 MPH. The vehicle was taken to the dealer, but the dealer informed the contact that the warranty had expired and there were no appointments available. The vehicle was taken to another dealer, Keyes Chevrolet (5949 Van Nuys Blvd, Sherman Oaks, CA 91401) and the dealer informed the contact that the warranty was expired and could not assist the contact without the contact paying the diagnostic fee. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that they would escalate it to the legal department. The failure mileage was approximately 114,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated while driving 65 MPH, the vehicle loss motive power with an unknown warning light illuminated. The contact was able to restart the vehicle. However, the vehicle would lose motive power whenever the vehicle exceeded 60 MPH. The vehicle was taken to the dealer, but the dealer informed the contact that the warranty had expired and there were no appointments available. The vehicle was taken to another dealer, Keyes Chevrolet (5949 Van Nuys Blvd, Sherman Oaks, CA 91401) and the dealer informed the contact that the warranty was expired and could not assist the contact without the contact paying the diagnostic fee. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that they would escalate it to the legal department. The failure mileage was approximately 114,000.
Mfg Campaign: 11435118
Recall Date: Oct 1, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown what caused the fire per fire department. I drove to my bosses house and parked the car for about 15 minutes. I was about to leave in the car right before the fire started. At 12:05PM on 09/22/21 the car started smoking and fire appearing under the car. My safety and other by standers was put at risk by the thick black smoke and flying debris from the car. Thankfully I was not driving when the car caught fire. There were 4 different explosions two of which I believe were the two front tires and the gas tank. The Saint Louis County police and West County EMS & Fire protection both took a report but I do not have a copy of it. No warning signs or lights on the car when I parked it.
Corrective Action:
Unknown what caused the fire per fire department. I drove to my bosses house and parked the car for about 15 minutes. I was about to leave in the car right before the fire started. At 12:05PM on 09/22/21 the car started smoking and fire appearing under the car. My safety and other by standers was put at risk by the thick black smoke and flying debris from the car. Thankfully I was not driving when the car caught fire. There were 4 different explosions two of which I believe were the two front tires and the gas tank. The Saint Louis County police and West County EMS & Fire protection both took a report but I do not have a copy of it. No warning signs or lights on the car when I parked it.
Additional Notes:
Unknown what caused the fire per fire department. I drove to my bosses house and parked the car for about 15 minutes. I was about to leave in the car right before the fire started. At 12:05PM on 09/22/21 the car started smoking and fire appearing under the car. My safety and other by standers was put at risk by the thick black smoke and flying debris from the car. Thankfully I was not driving when the car caught fire. There were 4 different explosions two of which I believe were the two front tires and the gas tank. The Saint Louis County police and West County EMS & Fire protection both took a report but I do not have a copy of it. No warning signs or lights on the car when I parked it.
Mfg Campaign: 11434185
Recall Date: Sep 24, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When the vehicle is placed in park and shut off, the alert on the dash states to put vehicle in park to turn off.
Corrective Action:
When the vehicle is placed in park and shut off, the alert on the dash states to put vehicle in park to turn off.
Additional Notes:
When the vehicle is placed in park and shut off, the alert on the dash states to put vehicle in park to turn off.
Mfg Campaign: 11434101
Recall Date: Sep 23, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Car started giving message “Place car in park”, even though car is in Park. Thus not allowing me to turn my car off. I have to move it from Park to Drive multiple times before it registers and I can turn my car off. This happens at least once a day, but seems to be getting worse and worse… looking online many others are having same issue across many Chevy models.
Corrective Action:
Car started giving message “Place car in park”, even though car is in Park. Thus not allowing me to turn my car off. I have to move it from Park to Drive multiple times before it registers and I can turn my car off. This happens at least once a day, but seems to be getting worse and worse… looking online many others are having same issue across many Chevy models.
Additional Notes:
Car started giving message “Place car in park”, even though car is in Park. Thus not allowing me to turn my car off. I have to move it from Park to Drive multiple times before it registers and I can turn my car off. This happens at least once a day, but seems to be getting worse and worse… looking online many others are having same issue across many Chevy models.
Mfg Campaign: 11433174
Recall Date: Sep 16, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car started giving message “Place car in park”, even though car is in Park. Thus not allowing me to turn my car off. I have to move it from Park to Drive multiple times before it registers and I can turn my car off. This happens at least once a day, but seems to be getting worse and worse… looking online many others are having same issue across many Chevy models.
Corrective Action:
Car started giving message “Place car in park”, even though car is in Park. Thus not allowing me to turn my car off. I have to move it from Park to Drive multiple times before it registers and I can turn my car off. This happens at least once a day, but seems to be getting worse and worse… looking online many others are having same issue across many Chevy models.
Additional Notes:
Car started giving message “Place car in park”, even though car is in Park. Thus not allowing me to turn my car off. I have to move it from Park to Drive multiple times before it registers and I can turn my car off. This happens at least once a day, but seems to be getting worse and worse… looking online many others are having same issue across many Chevy models.
Mfg Campaign: 11433174
Recall Date: Sep 16, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I place the car in park and I receive a warning on dash that says “action required shift to park”. The car will not shut off. I have had to leave it running twice. I googled and others have had similar problem
Corrective Action:
I place the car in park and I receive a warning on dash that says “action required shift to park”. The car will not shut off. I have had to leave it running twice. I googled and others have had similar problem
Additional Notes:
I place the car in park and I receive a warning on dash that says “action required shift to park”. The car will not shut off. I have had to leave it running twice. I googled and others have had similar problem
Mfg Campaign: 11433137
Recall Date: Sep 15, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I place the car in park and I receive a warning on dash that says “action required shift to park”. The car will not shut off. I have had to leave it running twice. I googled and others have had similar problem
Corrective Action:
I place the car in park and I receive a warning on dash that says “action required shift to park”. The car will not shut off. I have had to leave it running twice. I googled and others have had similar problem
Additional Notes:
I place the car in park and I receive a warning on dash that says “action required shift to park”. The car will not shut off. I have had to leave it running twice. I googled and others have had similar problem
Mfg Campaign: 11433137
Recall Date: Sep 15, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SHIFT TO PARK. INDICATOR ON DASH "said ""shift to park " but is parked and car turned off . ?? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
SHIFT TO PARK. INDICATOR ON DASH "said ""shift to park " but is parked and car turned off . ?? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
SHIFT TO PARK. INDICATOR ON DASH "said ""shift to park " but is parked and car turned off . ?? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11432809
Recall Date: Sep 13, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After putting the vehicle in park, a warning comes up that says “action shift to park” and the vehicle will not turn off or recognize that it is in park. Also the heater doesn’t work at all at times in the winter and only blows cold air, finally after driving for two weeks only once a message that said service heater came on but that was in the summer. The cruise control intermittently stops working. I have asked CarMax to service when it was under warranty and they couldn’t find anything wrong with it apparently. It has happened numerous times since and now it’s not under their warranty of course. I have photos of it happening and a video of the cruise control problem as well. These things have happened multiple times not just once so to put in a date of the incident I do not have enough dates that I can even put in. I have added my three photos. The additional photos are other peoples comments about the same cruise control problem when I researched if this was a common problem.
Corrective Action:
After putting the vehicle in park, a warning comes up that says “action shift to park” and the vehicle will not turn off or recognize that it is in park. Also the heater doesn’t work at all at times in the winter and only blows cold air, finally after driving for two weeks only once a message that said service heater came on but that was in the summer. The cruise control intermittently stops working. I have asked CarMax to service when it was under warranty and they couldn’t find anything wrong with it apparently. It has happened numerous times since and now it’s not under their warranty of course. I have photos of it happening and a video of the cruise control problem as well. These things have happened multiple times not just once so to put in a date of the incident I do not have enough dates that I can even put in. I have added my three photos. The additional photos are other peoples comments about the same cruise control problem when I researched if this was a common problem.
Additional Notes:
After putting the vehicle in park, a warning comes up that says “action shift to park” and the vehicle will not turn off or recognize that it is in park. Also the heater doesn’t work at all at times in the winter and only blows cold air, finally after driving for two weeks only once a message that said service heater came on but that was in the summer. The cruise control intermittently stops working. I have asked CarMax to service when it was under warranty and they couldn’t find anything wrong with it apparently. It has happened numerous times since and now it’s not under their warranty of course. I have photos of it happening and a video of the cruise control problem as well. These things have happened multiple times not just once so to put in a date of the incident I do not have enough dates that I can even put in. I have added my three photos. The additional photos are other peoples comments about the same cruise control problem when I researched if this was a common problem.
Mfg Campaign: 11432248
Recall Date: Sep 9, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After putting the vehicle in park, a warning comes up that says “action shift to park” and the vehicle will not turn off or recognize that it is in park. Also the heater doesn’t work at all at times in the winter and only blows cold air, finally after driving for two weeks only once a message that said service heater came on but that was in the summer. The cruise control intermittently stops working. I have asked CarMax to service when it was under warranty and they couldn’t find anything wrong with it apparently. It has happened numerous times since and now it’s not under their warranty of course. I have photos of it happening and a video of the cruise control problem as well. These things have happened multiple times not just once so to put in a date of the incident I do not have enough dates that I can even put in. I have added my three photos. The additional photos are other peoples comments about the same cruise control problem when I researched if this was a common problem.
Corrective Action:
After putting the vehicle in park, a warning comes up that says “action shift to park” and the vehicle will not turn off or recognize that it is in park. Also the heater doesn’t work at all at times in the winter and only blows cold air, finally after driving for two weeks only once a message that said service heater came on but that was in the summer. The cruise control intermittently stops working. I have asked CarMax to service when it was under warranty and they couldn’t find anything wrong with it apparently. It has happened numerous times since and now it’s not under their warranty of course. I have photos of it happening and a video of the cruise control problem as well. These things have happened multiple times not just once so to put in a date of the incident I do not have enough dates that I can even put in. I have added my three photos. The additional photos are other peoples comments about the same cruise control problem when I researched if this was a common problem.
Additional Notes:
After putting the vehicle in park, a warning comes up that says “action shift to park” and the vehicle will not turn off or recognize that it is in park. Also the heater doesn’t work at all at times in the winter and only blows cold air, finally after driving for two weeks only once a message that said service heater came on but that was in the summer. The cruise control intermittently stops working. I have asked CarMax to service when it was under warranty and they couldn’t find anything wrong with it apparently. It has happened numerous times since and now it’s not under their warranty of course. I have photos of it happening and a video of the cruise control problem as well. These things have happened multiple times not just once so to put in a date of the incident I do not have enough dates that I can even put in. I have added my three photos. The additional photos are other peoples comments about the same cruise control problem when I researched if this was a common problem.
Mfg Campaign: 11432248
Recall Date: Sep 9, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
After parking the car and moving the shifter to the "park" position, I tried to turn off the vehicle. The message "Action Required: Shift to Park" appeared, and the vehicle would not turn off. After the problem began, it happened more and more frequently, sometimes requiring 3-5 attempts to shut off the car before it successfully turned off and I could leave it parked. After this happened almost every time I drove for two months, I took the car to a Chevrolet dealer, where they confirmed the issue and replaced the shifter. The problem has since ceased, but it was a very expensive repair for a problem that seems to be very common in Volts.
Corrective Action:
After parking the car and moving the shifter to the "park" position, I tried to turn off the vehicle. The message "Action Required: Shift to Park" appeared, and the vehicle would not turn off. After the problem began, it happened more and more frequently, sometimes requiring 3-5 attempts to shut off the car before it successfully turned off and I could leave it parked. After this happened almost every time I drove for two months, I took the car to a Chevrolet dealer, where they confirmed the issue and replaced the shifter. The problem has since ceased, but it was a very expensive repair for a problem that seems to be very common in Volts.
Additional Notes:
After parking the car and moving the shifter to the "park" position, I tried to turn off the vehicle. The message "Action Required: Shift to Park" appeared, and the vehicle would not turn off. After the problem began, it happened more and more frequently, sometimes requiring 3-5 attempts to shut off the car before it successfully turned off and I could leave it parked. After this happened almost every time I drove for two months, I took the car to a Chevrolet dealer, where they confirmed the issue and replaced the shifter. The problem has since ceased, but it was a very expensive repair for a problem that seems to be very common in Volts.
Mfg Campaign: 11432099
Recall Date: Sep 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When turning off vehicle the vehicle states to put shifter into park even though it's in park. Sometimes have to turn vehicle on and off multiple times and get ride of message. Other times just moving the shifter will cause it to go away.
Corrective Action:
When turning off vehicle the vehicle states to put shifter into park even though it's in park. Sometimes have to turn vehicle on and off multiple times and get ride of message. Other times just moving the shifter will cause it to go away.
Additional Notes:
When turning off vehicle the vehicle states to put shifter into park even though it's in park. Sometimes have to turn vehicle on and off multiple times and get ride of message. Other times just moving the shifter will cause it to go away.
Mfg Campaign: 11431759
Recall Date: Sep 4, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated while the vehicle was standstill when the battery charger plug caught fire. The contact was able to extinguish the fire with his fire extinguisher. The fire department nor the police department was not contacted. The contact stated no one was injured or seek medical attention. The contact stated the vehicle was still drivable but unable to charge to drive. The contact called the local dealer and was made aware the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated while the vehicle was standstill when the battery charger plug caught fire. The contact was able to extinguish the fire with his fire extinguisher. The fire department nor the police department was not contacted. The contact stated no one was injured or seek medical attention. The contact stated the vehicle was still drivable but unable to charge to drive. The contact called the local dealer and was made aware the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated while the vehicle was standstill when the battery charger plug caught fire. The contact was able to extinguish the fire with his fire extinguisher. The fire department nor the police department was not contacted. The contact stated no one was injured or seek medical attention. The contact stated the vehicle was still drivable but unable to charge to drive. The contact called the local dealer and was made aware the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.
Mfg Campaign: 11431236
Recall Date: Aug 31, 2021
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