Complaints & Recalls
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on during highway driving and dash showed "Propulsion Power Is Reduced". Dealer said bad EGR valve and/or EGR cooler caused fuse to blow. Replacing fuse did not resolve the issue as it occurred again. EGR failure is a common issue with this vehicle and there is a GM service bulletin 18-NA-089 issues in March 2018. Driving with this condition can cause the engine to overheat as well as cause increased emissions due to the EGR being non-functional. This condition can be dangerous if the engine overheats and shuts down during highway driving. Emissions control systems such as EGR should be covered by the manufacturer but I had to pay out of pocket for this repair.
Corrective Action:
Check engine light came on during highway driving and dash showed "Propulsion Power Is Reduced". Dealer said bad EGR valve and/or EGR cooler caused fuse to blow. Replacing fuse did not resolve the issue as it occurred again. EGR failure is a common issue with this vehicle and there is a GM service bulletin 18-NA-089 issues in March 2018. Driving with this condition can cause the engine to overheat as well as cause increased emissions due to the EGR being non-functional. This condition can be dangerous if the engine overheats and shuts down during highway driving. Emissions control systems such as EGR should be covered by the manufacturer but I had to pay out of pocket for this repair.
Additional Notes:
Check engine light came on during highway driving and dash showed "Propulsion Power Is Reduced". Dealer said bad EGR valve and/or EGR cooler caused fuse to blow. Replacing fuse did not resolve the issue as it occurred again. EGR failure is a common issue with this vehicle and there is a GM service bulletin 18-NA-089 issues in March 2018. Driving with this condition can cause the engine to overheat as well as cause increased emissions due to the EGR being non-functional. This condition can be dangerous if the engine overheats and shuts down during highway driving. Emissions control systems such as EGR should be covered by the manufacturer but I had to pay out of pocket for this repair.
Mfg Campaign: 11453834
Recall Date: Feb 24, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Check engine light came on during highway driving and dash showed "Propulsion Power Is Reduced". Dealer said bad EGR valve and/or EGR cooler caused fuse to blow. Replacing fuse did not resolve the issue as it occurred again. EGR failure is a common issue with this vehicle and there is a GM service bulletin 18-NA-089 issues in March 2018. Driving with this condition can cause the engine to overheat as well as cause increased emissions due to the EGR being non-functional. This condition can be dangerous if the engine overheats and shuts down during highway driving. Emissions control systems such as EGR should be covered by the manufacturer but I had to pay out of pocket for this repair.
Corrective Action:
Check engine light came on during highway driving and dash showed "Propulsion Power Is Reduced". Dealer said bad EGR valve and/or EGR cooler caused fuse to blow. Replacing fuse did not resolve the issue as it occurred again. EGR failure is a common issue with this vehicle and there is a GM service bulletin 18-NA-089 issues in March 2018. Driving with this condition can cause the engine to overheat as well as cause increased emissions due to the EGR being non-functional. This condition can be dangerous if the engine overheats and shuts down during highway driving. Emissions control systems such as EGR should be covered by the manufacturer but I had to pay out of pocket for this repair.
Additional Notes:
Check engine light came on during highway driving and dash showed "Propulsion Power Is Reduced". Dealer said bad EGR valve and/or EGR cooler caused fuse to blow. Replacing fuse did not resolve the issue as it occurred again. EGR failure is a common issue with this vehicle and there is a GM service bulletin 18-NA-089 issues in March 2018. Driving with this condition can cause the engine to overheat as well as cause increased emissions due to the EGR being non-functional. This condition can be dangerous if the engine overheats and shuts down during highway driving. Emissions control systems such as EGR should be covered by the manufacturer but I had to pay out of pocket for this repair.
Mfg Campaign: 11453834
Recall Date: Feb 24, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Check engine light came on during highway driving and dash showed "Propulsion Power Is Reduced". Dealer said bad EGR valve and/or EGR cooler caused fuse to blow. Replacing fuse did not resolve the issue as it occurred again. EGR failure is a common issue with this vehicle and there is a GM service bulletin 18-NA-089 issues in March 2018. Driving with this condition can cause the engine to overheat as well as cause increased emissions due to the EGR being non-functional. This condition can be dangerous if the engine overheats and shuts down during highway driving. Emissions control systems such as EGR should be covered by the manufacturer but I had to pay out of pocket for this repair.
Corrective Action:
Check engine light came on during highway driving and dash showed "Propulsion Power Is Reduced". Dealer said bad EGR valve and/or EGR cooler caused fuse to blow. Replacing fuse did not resolve the issue as it occurred again. EGR failure is a common issue with this vehicle and there is a GM service bulletin 18-NA-089 issues in March 2018. Driving with this condition can cause the engine to overheat as well as cause increased emissions due to the EGR being non-functional. This condition can be dangerous if the engine overheats and shuts down during highway driving. Emissions control systems such as EGR should be covered by the manufacturer but I had to pay out of pocket for this repair.
Additional Notes:
Check engine light came on during highway driving and dash showed "Propulsion Power Is Reduced". Dealer said bad EGR valve and/or EGR cooler caused fuse to blow. Replacing fuse did not resolve the issue as it occurred again. EGR failure is a common issue with this vehicle and there is a GM service bulletin 18-NA-089 issues in March 2018. Driving with this condition can cause the engine to overheat as well as cause increased emissions due to the EGR being non-functional. This condition can be dangerous if the engine overheats and shuts down during highway driving. Emissions control systems such as EGR should be covered by the manufacturer but I had to pay out of pocket for this repair.
Mfg Campaign: 11453834
Recall Date: Feb 24, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift to park notification after being placed in park. Used to only happen occasionally, but is almost every time I turn my car off now
Corrective Action:
Shift to park notification after being placed in park. Used to only happen occasionally, but is almost every time I turn my car off now
Additional Notes:
Shift to park notification after being placed in park. Used to only happen occasionally, but is almost every time I turn my car off now
Mfg Campaign: 11453161
Recall Date: Feb 20, 2022
General Motors, Llc
Defect Description:
HYBRID PROPULSION SYSTEM
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated that occasionally at start-up or while driving at various speeds, the "Propulsion Power Reduced," warning message would appear on the instrument panel. Once the warning message would appear, the vehicle would not shift out of first gear. The contact had taken the vehicle to the dealer on numerous occasion; however, the code reader could not diagnose the failure. The manufacturer was notified of the failure and the contact was given a case number. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 33,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated that occasionally at start-up or while driving at various speeds, the "Propulsion Power Reduced," warning message would appear on the instrument panel. Once the warning message would appear, the vehicle would not shift out of first gear. The contact had taken the vehicle to the dealer on numerous occasion; however, the code reader could not diagnose the failure. The manufacturer was notified of the failure and the contact was given a case number. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 33,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated that occasionally at start-up or while driving at various speeds, the "Propulsion Power Reduced," warning message would appear on the instrument panel. Once the warning message would appear, the vehicle would not shift out of first gear. The contact had taken the vehicle to the dealer on numerous occasion; however, the code reader could not diagnose the failure. The manufacturer was notified of the failure and the contact was given a case number. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 33,000.
Mfg Campaign: 11452874
Recall Date: Feb 18, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
EGR Valve in 2017 Volts is faulty/defective 1) Right from the time the car was brand new, smell of exhaust in Cabin when engine warms up 2) When EGR Completely failed a) Loss of Propulsion b) Strong burning smell in cabin - like plastic burning No such problems with new EGR installed Here are lots of other people's similar problems with the EGR Valve https://www.gm-volt.com/threads/2017-interesting-egr-valve-failure.328621/ https://www.gm-volt.com/threads/2017-egr-valve-walk-home-fuse-saga-update.339078/ https://www.gm-volt.com/threads/17-volt-w-68k-miles-p0401.338840/ https://www.gm-volt.com/threads/2017-premier-25k-reduced-propulsion-power-overheated.338864/ https://www.gm-volt.com/threads/2017-fuse-f3-blown-egr-valve-part-12691147-is-out-of-stock.339131/ https://www.gm-volt.com/threads/2017-egr-problem-at-25k-miles.334723/ https://www.gm-volt.com/threads/2017-engine-not-available-yikes.339067/ https://www.gm-volt.com/threads/egr-valve-being-replaced-2017-volt.340639/#post-5063406 https://www.gm-volt.com/threads/replacing-egr-value-yourself.341033/#post-5068080
Corrective Action:
EGR Valve in 2017 Volts is faulty/defective 1) Right from the time the car was brand new, smell of exhaust in Cabin when engine warms up 2) When EGR Completely failed a) Loss of Propulsion b) Strong burning smell in cabin - like plastic burning No such problems with new EGR installed Here are lots of other people's similar problems with the EGR Valve https://www.gm-volt.com/threads/2017-interesting-egr-valve-failure.328621/ https://www.gm-volt.com/threads/2017-egr-valve-walk-home-fuse-saga-update.339078/ https://www.gm-volt.com/threads/17-volt-w-68k-miles-p0401.338840/ https://www.gm-volt.com/threads/2017-premier-25k-reduced-propulsion-power-overheated.338864/ https://www.gm-volt.com/threads/2017-fuse-f3-blown-egr-valve-part-12691147-is-out-of-stock.339131/ https://www.gm-volt.com/threads/2017-egr-problem-at-25k-miles.334723/ https://www.gm-volt.com/threads/2017-engine-not-available-yikes.339067/ https://www.gm-volt.com/threads/egr-valve-being-replaced-2017-volt.340639/#post-5063406 https://www.gm-volt.com/threads/replacing-egr-value-yourself.341033/#post-5068080
Additional Notes:
EGR Valve in 2017 Volts is faulty/defective 1) Right from the time the car was brand new, smell of exhaust in Cabin when engine warms up 2) When EGR Completely failed a) Loss of Propulsion b) Strong burning smell in cabin - like plastic burning No such problems with new EGR installed Here are lots of other people's similar problems with the EGR Valve https://www.gm-volt.com/threads/2017-interesting-egr-valve-failure.328621/ https://www.gm-volt.com/threads/2017-egr-valve-walk-home-fuse-saga-update.339078/ https://www.gm-volt.com/threads/17-volt-w-68k-miles-p0401.338840/ https://www.gm-volt.com/threads/2017-premier-25k-reduced-propulsion-power-overheated.338864/ https://www.gm-volt.com/threads/2017-fuse-f3-blown-egr-valve-part-12691147-is-out-of-stock.339131/ https://www.gm-volt.com/threads/2017-egr-problem-at-25k-miles.334723/ https://www.gm-volt.com/threads/2017-engine-not-available-yikes.339067/ https://www.gm-volt.com/threads/egr-valve-being-replaced-2017-volt.340639/#post-5063406 https://www.gm-volt.com/threads/replacing-egr-value-yourself.341033/#post-5068080
Mfg Campaign: 11451867
Recall Date: Feb 14, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
EGR Valve in 2017 Volts is faulty/defective 1) Right from the time the car was brand new, smell of exhaust in Cabin when engine warms up 2) When EGR Completely failed a) Loss of Propulsion b) Strong burning smell in cabin - like plastic burning No such problems with new EGR installed Here are lots of other people's similar problems with the EGR Valve https://www.gm-volt.com/threads/2017-interesting-egr-valve-failure.328621/ https://www.gm-volt.com/threads/2017-egr-valve-walk-home-fuse-saga-update.339078/ https://www.gm-volt.com/threads/17-volt-w-68k-miles-p0401.338840/ https://www.gm-volt.com/threads/2017-premier-25k-reduced-propulsion-power-overheated.338864/ https://www.gm-volt.com/threads/2017-fuse-f3-blown-egr-valve-part-12691147-is-out-of-stock.339131/ https://www.gm-volt.com/threads/2017-egr-problem-at-25k-miles.334723/ https://www.gm-volt.com/threads/2017-engine-not-available-yikes.339067/ https://www.gm-volt.com/threads/egr-valve-being-replaced-2017-volt.340639/#post-5063406 https://www.gm-volt.com/threads/replacing-egr-value-yourself.341033/#post-5068080
Corrective Action:
EGR Valve in 2017 Volts is faulty/defective 1) Right from the time the car was brand new, smell of exhaust in Cabin when engine warms up 2) When EGR Completely failed a) Loss of Propulsion b) Strong burning smell in cabin - like plastic burning No such problems with new EGR installed Here are lots of other people's similar problems with the EGR Valve https://www.gm-volt.com/threads/2017-interesting-egr-valve-failure.328621/ https://www.gm-volt.com/threads/2017-egr-valve-walk-home-fuse-saga-update.339078/ https://www.gm-volt.com/threads/17-volt-w-68k-miles-p0401.338840/ https://www.gm-volt.com/threads/2017-premier-25k-reduced-propulsion-power-overheated.338864/ https://www.gm-volt.com/threads/2017-fuse-f3-blown-egr-valve-part-12691147-is-out-of-stock.339131/ https://www.gm-volt.com/threads/2017-egr-problem-at-25k-miles.334723/ https://www.gm-volt.com/threads/2017-engine-not-available-yikes.339067/ https://www.gm-volt.com/threads/egr-valve-being-replaced-2017-volt.340639/#post-5063406 https://www.gm-volt.com/threads/replacing-egr-value-yourself.341033/#post-5068080
Additional Notes:
EGR Valve in 2017 Volts is faulty/defective 1) Right from the time the car was brand new, smell of exhaust in Cabin when engine warms up 2) When EGR Completely failed a) Loss of Propulsion b) Strong burning smell in cabin - like plastic burning No such problems with new EGR installed Here are lots of other people's similar problems with the EGR Valve https://www.gm-volt.com/threads/2017-interesting-egr-valve-failure.328621/ https://www.gm-volt.com/threads/2017-egr-valve-walk-home-fuse-saga-update.339078/ https://www.gm-volt.com/threads/17-volt-w-68k-miles-p0401.338840/ https://www.gm-volt.com/threads/2017-premier-25k-reduced-propulsion-power-overheated.338864/ https://www.gm-volt.com/threads/2017-fuse-f3-blown-egr-valve-part-12691147-is-out-of-stock.339131/ https://www.gm-volt.com/threads/2017-egr-problem-at-25k-miles.334723/ https://www.gm-volt.com/threads/2017-engine-not-available-yikes.339067/ https://www.gm-volt.com/threads/egr-valve-being-replaced-2017-volt.340639/#post-5063406 https://www.gm-volt.com/threads/replacing-egr-value-yourself.341033/#post-5068080
Mfg Campaign: 11451867
Recall Date: Feb 14, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car couldn't be turned off. Dash would say "shift to park" when it was already in park. The problem was intermittent but the number of times needed to get the car to shut off was increasing. GM was aware of the problem but said it hadn't risen to Recall status. I saw over 500 of the same complaint online. They charged $800 to replace the switch and wiring. GM has stopped making Volts, so that could be why no recall???
Corrective Action:
Car couldn't be turned off. Dash would say "shift to park" when it was already in park. The problem was intermittent but the number of times needed to get the car to shut off was increasing. GM was aware of the problem but said it hadn't risen to Recall status. I saw over 500 of the same complaint online. They charged $800 to replace the switch and wiring. GM has stopped making Volts, so that could be why no recall???
Additional Notes:
Car couldn't be turned off. Dash would say "shift to park" when it was already in park. The problem was intermittent but the number of times needed to get the car to shut off was increasing. GM was aware of the problem but said it hadn't risen to Recall status. I saw over 500 of the same complaint online. They charged $800 to replace the switch and wiring. GM has stopped making Volts, so that could be why no recall???
Mfg Campaign: 11450803
Recall Date: Feb 7, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Went into a store to pick up a snack and the cashier noticed that my driver side door was on fire. The entire indoor panel was melted and burned. It looked like the fire started on the inside of the door panel where the wiring is. The car was turned off at the time of fire
Corrective Action:
Went into a store to pick up a snack and the cashier noticed that my driver side door was on fire. The entire indoor panel was melted and burned. It looked like the fire started on the inside of the door panel where the wiring is. The car was turned off at the time of fire
Additional Notes:
Went into a store to pick up a snack and the cashier noticed that my driver side door was on fire. The entire indoor panel was melted and burned. It looked like the fire started on the inside of the door panel where the wiring is. The car was turned off at the time of fire
Mfg Campaign: 11450811
Recall Date: Feb 7, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am having a shift to park error message when I am in park
Corrective Action:
I am having a shift to park error message when I am in park
Additional Notes:
I am having a shift to park error message when I am in park
Mfg Campaign: 11450563
Recall Date: Feb 5, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car suddenly started starting problem, then the electrical charging component to refuel the power from an electrical charging outlet was unable to charge. Now it does not start at all. I brought the 2017 Chevy Volt to a dealer, it has been more than a week and they said that the part to fix the problem is not available yet and I have to wait. They do not have any idea when they will get the part.
Corrective Action:
The car suddenly started starting problem, then the electrical charging component to refuel the power from an electrical charging outlet was unable to charge. Now it does not start at all. I brought the 2017 Chevy Volt to a dealer, it has been more than a week and they said that the part to fix the problem is not available yet and I have to wait. They do not have any idea when they will get the part.
Additional Notes:
The car suddenly started starting problem, then the electrical charging component to refuel the power from an electrical charging outlet was unable to charge. Now it does not start at all. I brought the 2017 Chevy Volt to a dealer, it has been more than a week and they said that the part to fix the problem is not available yet and I have to wait. They do not have any idea when they will get the part.
Mfg Campaign: 11450500
Recall Date: Feb 4, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The car suddenly started starting problem, then the electrical charging component to refuel the power from an electrical charging outlet was unable to charge. Now it does not start at all. I brought the 2017 Chevy Volt to a dealer, it has been more than a week and they said that the part to fix the problem is not available yet and I have to wait. They do not have any idea when they will get the part.
Corrective Action:
The car suddenly started starting problem, then the electrical charging component to refuel the power from an electrical charging outlet was unable to charge. Now it does not start at all. I brought the 2017 Chevy Volt to a dealer, it has been more than a week and they said that the part to fix the problem is not available yet and I have to wait. They do not have any idea when they will get the part.
Additional Notes:
The car suddenly started starting problem, then the electrical charging component to refuel the power from an electrical charging outlet was unable to charge. Now it does not start at all. I brought the 2017 Chevy Volt to a dealer, it has been more than a week and they said that the part to fix the problem is not available yet and I have to wait. They do not have any idea when they will get the part.
Mfg Campaign: 11450500
Recall Date: Feb 4, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car suddenly started starting problem, then the electrical charging component to refuel the power from an electrical charging outlet was unable to charge. Now it does not start at all. I brought the 2017 Chevy Volt to a dealer, it has been more than a week and they said that the part to fix the problem is not available yet and I have to wait. They do not have any idea when they will get the part.
Corrective Action:
The car suddenly started starting problem, then the electrical charging component to refuel the power from an electrical charging outlet was unable to charge. Now it does not start at all. I brought the 2017 Chevy Volt to a dealer, it has been more than a week and they said that the part to fix the problem is not available yet and I have to wait. They do not have any idea when they will get the part.
Additional Notes:
The car suddenly started starting problem, then the electrical charging component to refuel the power from an electrical charging outlet was unable to charge. Now it does not start at all. I brought the 2017 Chevy Volt to a dealer, it has been more than a week and they said that the part to fix the problem is not available yet and I have to wait. They do not have any idea when they will get the part.
Mfg Campaign: 11450500
Recall Date: Feb 4, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When I put the car in park the vehicle tells me I need to shift to park even though it is shift to park. Vehicle will not shut down and drain itself.
Corrective Action:
When I put the car in park the vehicle tells me I need to shift to park even though it is shift to park. Vehicle will not shut down and drain itself.
Additional Notes:
When I put the car in park the vehicle tells me I need to shift to park even though it is shift to park. Vehicle will not shut down and drain itself.
Mfg Campaign: 11449505
Recall Date: Jan 31, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shifter Will not see car in park have to keep shifting up and down before car knows its in park.
Corrective Action:
Shifter Will not see car in park have to keep shifting up and down before car knows its in park.
Additional Notes:
Shifter Will not see car in park have to keep shifting up and down before car knows its in park.
Mfg Campaign: 11449313
Recall Date: Jan 28, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
After a little over 3 years and 16017 miles, my Volt would not recognize it had been shifted into park and would not shut off. This started occasionally doing this, and reshifting out of and back into park solved it. Finally, I could no longer get the car to recognize it was in park and could not shut off the car (still running on electricity). I drove it to the dealer, and they kept it a week. They replaced the transmission shift controller and cable. The repair total was $452.85, and my Ally extended warranty covered all but the $100 deductable. GM has a technical bulletin out on this issue: #19-NA-206.
Corrective Action:
After a little over 3 years and 16017 miles, my Volt would not recognize it had been shifted into park and would not shut off. This started occasionally doing this, and reshifting out of and back into park solved it. Finally, I could no longer get the car to recognize it was in park and could not shut off the car (still running on electricity). I drove it to the dealer, and they kept it a week. They replaced the transmission shift controller and cable. The repair total was $452.85, and my Ally extended warranty covered all but the $100 deductable. GM has a technical bulletin out on this issue: #19-NA-206.
Additional Notes:
After a little over 3 years and 16017 miles, my Volt would not recognize it had been shifted into park and would not shut off. This started occasionally doing this, and reshifting out of and back into park solved it. Finally, I could no longer get the car to recognize it was in park and could not shut off the car (still running on electricity). I drove it to the dealer, and they kept it a week. They replaced the transmission shift controller and cable. The repair total was $452.85, and my Ally extended warranty covered all but the $100 deductable. GM has a technical bulletin out on this issue: #19-NA-206.
Mfg Campaign: 11448872
Recall Date: Jan 25, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BECM (Battery Control Module part # (24296900)) on my 2017 Chevrolet Volt failed. When the failure occurred the instrument display showed a “Propulsion Reduced” warning. At the same time the engine started (the traction battery was fully charged at the time) and the check engine light came on. I subsequently received an email from General Motors that they had detected a lithium ion battery problem with the car and to have it serviced within 7 days. The GM dealer subsequently diagnosed the issue as a failure of the BECM module. Although an online search of this issue shows that there have been hundreds of failures of this module there are no replacement parts currently available. The car has been sitting at the dealer for several weeks with no estimate of when a replacement part will be available. The dealer has recommended not driving the car until it is repaired. I was able to drive it to the dealer on electrical power after the failure occurred.
Corrective Action:
BECM (Battery Control Module part # (24296900)) on my 2017 Chevrolet Volt failed. When the failure occurred the instrument display showed a “Propulsion Reduced” warning. At the same time the engine started (the traction battery was fully charged at the time) and the check engine light came on. I subsequently received an email from General Motors that they had detected a lithium ion battery problem with the car and to have it serviced within 7 days. The GM dealer subsequently diagnosed the issue as a failure of the BECM module. Although an online search of this issue shows that there have been hundreds of failures of this module there are no replacement parts currently available. The car has been sitting at the dealer for several weeks with no estimate of when a replacement part will be available. The dealer has recommended not driving the car until it is repaired. I was able to drive it to the dealer on electrical power after the failure occurred.
Additional Notes:
BECM (Battery Control Module part # (24296900)) on my 2017 Chevrolet Volt failed. When the failure occurred the instrument display showed a “Propulsion Reduced” warning. At the same time the engine started (the traction battery was fully charged at the time) and the check engine light came on. I subsequently received an email from General Motors that they had detected a lithium ion battery problem with the car and to have it serviced within 7 days. The GM dealer subsequently diagnosed the issue as a failure of the BECM module. Although an online search of this issue shows that there have been hundreds of failures of this module there are no replacement parts currently available. The car has been sitting at the dealer for several weeks with no estimate of when a replacement part will be available. The dealer has recommended not driving the car until it is repaired. I was able to drive it to the dealer on electrical power after the failure occurred.
Mfg Campaign: 11448633
Recall Date: Jan 24, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I received a 'Reduced Propulsion' message along with a check engine light and that progressed to a 'Engine not Detected" message and stranded along the interstate in a dangerous situation. Had it towed to a dealership which had a technician which could work on a volt - he replaced the Engine Control Module fuse which "fixed" the car for about 15 miles and then the 'Reduced Propulsion' error with the Check Engine light appeared. Technician said something must be shorting out the fuse. Dangerous situation.
Corrective Action:
I received a 'Reduced Propulsion' message along with a check engine light and that progressed to a 'Engine not Detected" message and stranded along the interstate in a dangerous situation. Had it towed to a dealership which had a technician which could work on a volt - he replaced the Engine Control Module fuse which "fixed" the car for about 15 miles and then the 'Reduced Propulsion' error with the Check Engine light appeared. Technician said something must be shorting out the fuse. Dangerous situation.
Additional Notes:
I received a 'Reduced Propulsion' message along with a check engine light and that progressed to a 'Engine not Detected" message and stranded along the interstate in a dangerous situation. Had it towed to a dealership which had a technician which could work on a volt - he replaced the Engine Control Module fuse which "fixed" the car for about 15 miles and then the 'Reduced Propulsion' error with the Check Engine light appeared. Technician said something must be shorting out the fuse. Dangerous situation.
Mfg Campaign: 11448328
Recall Date: Jan 21, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I received a 'Reduced Propulsion' message along with a check engine light and that progressed to a 'Engine not Detected" message and stranded along the interstate in a dangerous situation. Had it towed to a dealership which had a technician which could work on a volt - he replaced the Engine Control Module fuse which "fixed" the car for about 15 miles and then the 'Reduced Propulsion' error with the Check Engine light appeared. Technician said something must be shorting out the fuse. Dangerous situation.
Corrective Action:
I received a 'Reduced Propulsion' message along with a check engine light and that progressed to a 'Engine not Detected" message and stranded along the interstate in a dangerous situation. Had it towed to a dealership which had a technician which could work on a volt - he replaced the Engine Control Module fuse which "fixed" the car for about 15 miles and then the 'Reduced Propulsion' error with the Check Engine light appeared. Technician said something must be shorting out the fuse. Dangerous situation.
Additional Notes:
I received a 'Reduced Propulsion' message along with a check engine light and that progressed to a 'Engine not Detected" message and stranded along the interstate in a dangerous situation. Had it towed to a dealership which had a technician which could work on a volt - he replaced the Engine Control Module fuse which "fixed" the car for about 15 miles and then the 'Reduced Propulsion' error with the Check Engine light appeared. Technician said something must be shorting out the fuse. Dangerous situation.
Mfg Campaign: 11448328
Recall Date: Jan 21, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Drive power reduced, Shift to Park, BECM faulty part 24296900 not covered by warranty. Car cannot be shut down
Corrective Action:
Drive power reduced, Shift to Park, BECM faulty part 24296900 not covered by warranty. Car cannot be shut down
Additional Notes:
Drive power reduced, Shift to Park, BECM faulty part 24296900 not covered by warranty. Car cannot be shut down
Mfg Campaign: 11447039
Recall Date: Jan 11, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury