Complaints & Recalls
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2016-2018 Volts are have a hung issues with the Battery Engine Control Module (BECM). When it fails, the car stops driving and will shift itself to park. Mine lucky failed when I was stopped but the car is unable to move when it fails. It will not drive on the motor or the battery.
Corrective Action:
2016-2018 Volts are have a hung issues with the Battery Engine Control Module (BECM). When it fails, the car stops driving and will shift itself to park. Mine lucky failed when I was stopped but the car is unable to move when it fails. It will not drive on the motor or the battery.
Additional Notes:
2016-2018 Volts are have a hung issues with the Battery Engine Control Module (BECM). When it fails, the car stops driving and will shift itself to park. Mine lucky failed when I was stopped but the car is unable to move when it fails. It will not drive on the motor or the battery.
Mfg Campaign: 11466630
Recall Date: May 30, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2016-2018 Volts are have a hung issues with the Battery Engine Control Module (BECM). When it fails, the car stops driving and will shift itself to park. Mine lucky failed when I was stopped but the car is unable to move when it fails. It will not drive on the motor or the battery.
Corrective Action:
2016-2018 Volts are have a hung issues with the Battery Engine Control Module (BECM). When it fails, the car stops driving and will shift itself to park. Mine lucky failed when I was stopped but the car is unable to move when it fails. It will not drive on the motor or the battery.
Additional Notes:
2016-2018 Volts are have a hung issues with the Battery Engine Control Module (BECM). When it fails, the car stops driving and will shift itself to park. Mine lucky failed when I was stopped but the car is unable to move when it fails. It will not drive on the motor or the battery.
Mfg Campaign: 11466630
Recall Date: May 30, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving and put my car in “hold” mode and received an error message ‘propulsion power reduced, engine not available’. I was preparing for a ~300 mile drive and so I pulled over after a few miles to see if turning it on and off again would do anything. My car kept saying ‘shift to park’ and wouldn’t turn back on. Finally got it to turn in and tried the gas mode again and got the same error. Dealership not open due to holiday and am now missing out in plans because I can’t drive in gas mode
Corrective Action:
I was driving and put my car in “hold” mode and received an error message ‘propulsion power reduced, engine not available’. I was preparing for a ~300 mile drive and so I pulled over after a few miles to see if turning it on and off again would do anything. My car kept saying ‘shift to park’ and wouldn’t turn back on. Finally got it to turn in and tried the gas mode again and got the same error. Dealership not open due to holiday and am now missing out in plans because I can’t drive in gas mode
Additional Notes:
I was driving and put my car in “hold” mode and received an error message ‘propulsion power reduced, engine not available’. I was preparing for a ~300 mile drive and so I pulled over after a few miles to see if turning it on and off again would do anything. My car kept saying ‘shift to park’ and wouldn’t turn back on. Finally got it to turn in and tried the gas mode again and got the same error. Dealership not open due to holiday and am now missing out in plans because I can’t drive in gas mode
Mfg Campaign: 11466657
Recall Date: May 30, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 2 difference occasions over the past 3 weeks, my car has malfunctioned while I was driving. There were no warning lamps, messages or other symptoms prior to this. All of the lights on the dash came on, the power steering went out, the brakes would not work properly and I could not accelerate. I had my child in the car and we narrowly avoided being hit by other cars both times since I couldn't control the vehicle. I couldn't even power the car down initially but was finally able to turn it off and back on and function resumed after several cycles. I was driving on electric battery that time. The first time, the dealership stated that the following codes were present: P1e00 and P16BA. They replaced the g1 a/c compressor. The incident occurred again a week later when I was driving on gas. At that time, there were history U codes present for every module, per the technician but no current codes to identify the problem. The problem has not been able to be reproduced since. The 2nd incident occurred out of state and my car was towed back to Texas where I live. The dealership there refused to investigate the incidents since they couldn't reproduce them and there were no current codes showing. It has subsequently been towed to a different dealership where they are still trying to identify the issue. I contacted General Motors and was contacted by a rep who escalated the issue. The next rep escalated it again greater than 48 hours ago and I have received no further contact from GM. The 2nd rep informed me that since the dealership that it was originally at says that it's safe to drive that they can't do anything. This car is NOT safe to drive.
Corrective Action:
On 2 difference occasions over the past 3 weeks, my car has malfunctioned while I was driving. There were no warning lamps, messages or other symptoms prior to this. All of the lights on the dash came on, the power steering went out, the brakes would not work properly and I could not accelerate. I had my child in the car and we narrowly avoided being hit by other cars both times since I couldn't control the vehicle. I couldn't even power the car down initially but was finally able to turn it off and back on and function resumed after several cycles. I was driving on electric battery that time. The first time, the dealership stated that the following codes were present: P1e00 and P16BA. They replaced the g1 a/c compressor. The incident occurred again a week later when I was driving on gas. At that time, there were history U codes present for every module, per the technician but no current codes to identify the problem. The problem has not been able to be reproduced since. The 2nd incident occurred out of state and my car was towed back to Texas where I live. The dealership there refused to investigate the incidents since they couldn't reproduce them and there were no current codes showing. It has subsequently been towed to a different dealership where they are still trying to identify the issue. I contacted General Motors and was contacted by a rep who escalated the issue. The next rep escalated it again greater than 48 hours ago and I have received no further contact from GM. The 2nd rep informed me that since the dealership that it was originally at says that it's safe to drive that they can't do anything. This car is NOT safe to drive.
Additional Notes:
On 2 difference occasions over the past 3 weeks, my car has malfunctioned while I was driving. There were no warning lamps, messages or other symptoms prior to this. All of the lights on the dash came on, the power steering went out, the brakes would not work properly and I could not accelerate. I had my child in the car and we narrowly avoided being hit by other cars both times since I couldn't control the vehicle. I couldn't even power the car down initially but was finally able to turn it off and back on and function resumed after several cycles. I was driving on electric battery that time. The first time, the dealership stated that the following codes were present: P1e00 and P16BA. They replaced the g1 a/c compressor. The incident occurred again a week later when I was driving on gas. At that time, there were history U codes present for every module, per the technician but no current codes to identify the problem. The problem has not been able to be reproduced since. The 2nd incident occurred out of state and my car was towed back to Texas where I live. The dealership there refused to investigate the incidents since they couldn't reproduce them and there were no current codes showing. It has subsequently been towed to a different dealership where they are still trying to identify the issue. I contacted General Motors and was contacted by a rep who escalated the issue. The next rep escalated it again greater than 48 hours ago and I have received no further contact from GM. The 2nd rep informed me that since the dealership that it was originally at says that it's safe to drive that they can't do anything. This car is NOT safe to drive.
Mfg Campaign: 11466378
Recall Date: May 27, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On 2 difference occasions over the past 3 weeks, my car has malfunctioned while I was driving. There were no warning lamps, messages or other symptoms prior to this. All of the lights on the dash came on, the power steering went out, the brakes would not work properly and I could not accelerate. I had my child in the car and we narrowly avoided being hit by other cars both times since I couldn't control the vehicle. I couldn't even power the car down initially but was finally able to turn it off and back on and function resumed after several cycles. I was driving on electric battery that time. The first time, the dealership stated that the following codes were present: P1e00 and P16BA. They replaced the g1 a/c compressor. The incident occurred again a week later when I was driving on gas. At that time, there were history U codes present for every module, per the technician but no current codes to identify the problem. The problem has not been able to be reproduced since. The 2nd incident occurred out of state and my car was towed back to Texas where I live. The dealership there refused to investigate the incidents since they couldn't reproduce them and there were no current codes showing. It has subsequently been towed to a different dealership where they are still trying to identify the issue. I contacted General Motors and was contacted by a rep who escalated the issue. The next rep escalated it again greater than 48 hours ago and I have received no further contact from GM. The 2nd rep informed me that since the dealership that it was originally at says that it's safe to drive that they can't do anything. This car is NOT safe to drive.
Corrective Action:
On 2 difference occasions over the past 3 weeks, my car has malfunctioned while I was driving. There were no warning lamps, messages or other symptoms prior to this. All of the lights on the dash came on, the power steering went out, the brakes would not work properly and I could not accelerate. I had my child in the car and we narrowly avoided being hit by other cars both times since I couldn't control the vehicle. I couldn't even power the car down initially but was finally able to turn it off and back on and function resumed after several cycles. I was driving on electric battery that time. The first time, the dealership stated that the following codes were present: P1e00 and P16BA. They replaced the g1 a/c compressor. The incident occurred again a week later when I was driving on gas. At that time, there were history U codes present for every module, per the technician but no current codes to identify the problem. The problem has not been able to be reproduced since. The 2nd incident occurred out of state and my car was towed back to Texas where I live. The dealership there refused to investigate the incidents since they couldn't reproduce them and there were no current codes showing. It has subsequently been towed to a different dealership where they are still trying to identify the issue. I contacted General Motors and was contacted by a rep who escalated the issue. The next rep escalated it again greater than 48 hours ago and I have received no further contact from GM. The 2nd rep informed me that since the dealership that it was originally at says that it's safe to drive that they can't do anything. This car is NOT safe to drive.
Additional Notes:
On 2 difference occasions over the past 3 weeks, my car has malfunctioned while I was driving. There were no warning lamps, messages or other symptoms prior to this. All of the lights on the dash came on, the power steering went out, the brakes would not work properly and I could not accelerate. I had my child in the car and we narrowly avoided being hit by other cars both times since I couldn't control the vehicle. I couldn't even power the car down initially but was finally able to turn it off and back on and function resumed after several cycles. I was driving on electric battery that time. The first time, the dealership stated that the following codes were present: P1e00 and P16BA. They replaced the g1 a/c compressor. The incident occurred again a week later when I was driving on gas. At that time, there were history U codes present for every module, per the technician but no current codes to identify the problem. The problem has not been able to be reproduced since. The 2nd incident occurred out of state and my car was towed back to Texas where I live. The dealership there refused to investigate the incidents since they couldn't reproduce them and there were no current codes showing. It has subsequently been towed to a different dealership where they are still trying to identify the issue. I contacted General Motors and was contacted by a rep who escalated the issue. The next rep escalated it again greater than 48 hours ago and I have received no further contact from GM. The 2nd rep informed me that since the dealership that it was originally at says that it's safe to drive that they can't do anything. This car is NOT safe to drive.
Mfg Campaign: 11466378
Recall Date: May 27, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 2 difference occasions over the past 3 weeks, my car has malfunctioned while I was driving. There were no warning lamps, messages or other symptoms prior to this. All of the lights on the dash came on, the power steering went out, the brakes would not work properly and I could not accelerate. I had my child in the car and we narrowly avoided being hit by other cars both times since I couldn't control the vehicle. I couldn't even power the car down initially but was finally able to turn it off and back on and function resumed after several cycles. I was driving on electric battery that time. The first time, the dealership stated that the following codes were present: P1e00 and P16BA. They replaced the g1 a/c compressor. The incident occurred again a week later when I was driving on gas. At that time, there were history U codes present for every module, per the technician but no current codes to identify the problem. The problem has not been able to be reproduced since. The 2nd incident occurred out of state and my car was towed back to Texas where I live. The dealership there refused to investigate the incidents since they couldn't reproduce them and there were no current codes showing. It has subsequently been towed to a different dealership where they are still trying to identify the issue. I contacted General Motors and was contacted by a rep who escalated the issue. The next rep escalated it again greater than 48 hours ago and I have received no further contact from GM. The 2nd rep informed me that since the dealership that it was originally at says that it's safe to drive that they can't do anything. This car is NOT safe to drive.
Corrective Action:
On 2 difference occasions over the past 3 weeks, my car has malfunctioned while I was driving. There were no warning lamps, messages or other symptoms prior to this. All of the lights on the dash came on, the power steering went out, the brakes would not work properly and I could not accelerate. I had my child in the car and we narrowly avoided being hit by other cars both times since I couldn't control the vehicle. I couldn't even power the car down initially but was finally able to turn it off and back on and function resumed after several cycles. I was driving on electric battery that time. The first time, the dealership stated that the following codes were present: P1e00 and P16BA. They replaced the g1 a/c compressor. The incident occurred again a week later when I was driving on gas. At that time, there were history U codes present for every module, per the technician but no current codes to identify the problem. The problem has not been able to be reproduced since. The 2nd incident occurred out of state and my car was towed back to Texas where I live. The dealership there refused to investigate the incidents since they couldn't reproduce them and there were no current codes showing. It has subsequently been towed to a different dealership where they are still trying to identify the issue. I contacted General Motors and was contacted by a rep who escalated the issue. The next rep escalated it again greater than 48 hours ago and I have received no further contact from GM. The 2nd rep informed me that since the dealership that it was originally at says that it's safe to drive that they can't do anything. This car is NOT safe to drive.
Additional Notes:
On 2 difference occasions over the past 3 weeks, my car has malfunctioned while I was driving. There were no warning lamps, messages or other symptoms prior to this. All of the lights on the dash came on, the power steering went out, the brakes would not work properly and I could not accelerate. I had my child in the car and we narrowly avoided being hit by other cars both times since I couldn't control the vehicle. I couldn't even power the car down initially but was finally able to turn it off and back on and function resumed after several cycles. I was driving on electric battery that time. The first time, the dealership stated that the following codes were present: P1e00 and P16BA. They replaced the g1 a/c compressor. The incident occurred again a week later when I was driving on gas. At that time, there were history U codes present for every module, per the technician but no current codes to identify the problem. The problem has not been able to be reproduced since. The 2nd incident occurred out of state and my car was towed back to Texas where I live. The dealership there refused to investigate the incidents since they couldn't reproduce them and there were no current codes showing. It has subsequently been towed to a different dealership where they are still trying to identify the issue. I contacted General Motors and was contacted by a rep who escalated the issue. The next rep escalated it again greater than 48 hours ago and I have received no further contact from GM. The 2nd rep informed me that since the dealership that it was originally at says that it's safe to drive that they can't do anything. This car is NOT safe to drive.
Mfg Campaign: 11466378
Recall Date: May 27, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When parking and turning off the vehicle, I get a message saying "shift to park" even though the vehicle is in park already. This keeps all the electronics and the car still partially "on."
Corrective Action:
When parking and turning off the vehicle, I get a message saying "shift to park" even though the vehicle is in park already. This keeps all the electronics and the car still partially "on."
Additional Notes:
When parking and turning off the vehicle, I get a message saying "shift to park" even though the vehicle is in park already. This keeps all the electronics and the car still partially "on."
Mfg Campaign: 11466148
Recall Date: May 25, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift to park error.
Corrective Action:
Shift to park error.
Additional Notes:
Shift to park error.
Mfg Campaign: 11465365
Recall Date: May 20, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
When attempting to turn off ignition, “shift to park” message appears even though the gear shift is already in park. Unable to power vehicle off. Already had dealer replace gear shift wiring harness when this issue occurred the first time.
Corrective Action:
When attempting to turn off ignition, “shift to park” message appears even though the gear shift is already in park. Unable to power vehicle off. Already had dealer replace gear shift wiring harness when this issue occurred the first time.
Additional Notes:
When attempting to turn off ignition, “shift to park” message appears even though the gear shift is already in park. Unable to power vehicle off. Already had dealer replace gear shift wiring harness when this issue occurred the first time.
Mfg Campaign: 11465149
Recall Date: May 18, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving in the EV-mode in a traffic the car suddenely lost its ability to accelerate. The ICE started, the CHECK ENGINE icon appeared. I managed to park in the right lane with hazard lights flashing, but my car caused a traffic jam. The battery showed its present capacity, but the drive mile estimation showed only 1 mile. After some shutoffs/starts I managed to get home. This happened one more time after a day or two. It could cause a collision from behind as again the car lost its propulsion ability unexpectedly.
Corrective Action:
While driving in the EV-mode in a traffic the car suddenely lost its ability to accelerate. The ICE started, the CHECK ENGINE icon appeared. I managed to park in the right lane with hazard lights flashing, but my car caused a traffic jam. The battery showed its present capacity, but the drive mile estimation showed only 1 mile. After some shutoffs/starts I managed to get home. This happened one more time after a day or two. It could cause a collision from behind as again the car lost its propulsion ability unexpectedly.
Additional Notes:
While driving in the EV-mode in a traffic the car suddenely lost its ability to accelerate. The ICE started, the CHECK ENGINE icon appeared. I managed to park in the right lane with hazard lights flashing, but my car caused a traffic jam. The battery showed its present capacity, but the drive mile estimation showed only 1 mile. After some shutoffs/starts I managed to get home. This happened one more time after a day or two. It could cause a collision from behind as again the car lost its propulsion ability unexpectedly.
Mfg Campaign: 11464632
Recall Date: May 14, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BECM shut car down and has gone into low propulsion mode causing danger in traffic.
Corrective Action:
BECM shut car down and has gone into low propulsion mode causing danger in traffic.
Additional Notes:
BECM shut car down and has gone into low propulsion mode causing danger in traffic.
Mfg Campaign: 11463386
Recall Date: May 4, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated that while the vehicle was parked, the vehicle failed to start up. The contact stated that there was a message stating that the vehicle was not able to be charged. The contact stated that an independent mechanic arrived at the scene and replaced the battery. The vehicle was then restarted and driven to the post office. After reentering and starting the vehicle, the vehicle started rolling backward. The vehicle was turned off and restarted several times and s operated as needed. The contact was able to drive to the residence safely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated that while the vehicle was parked, the vehicle failed to start up. The contact stated that there was a message stating that the vehicle was not able to be charged. The contact stated that an independent mechanic arrived at the scene and replaced the battery. The vehicle was then restarted and driven to the post office. After reentering and starting the vehicle, the vehicle started rolling backward. The vehicle was turned off and restarted several times and s operated as needed. The contact was able to drive to the residence safely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated that while the vehicle was parked, the vehicle failed to start up. The contact stated that there was a message stating that the vehicle was not able to be charged. The contact stated that an independent mechanic arrived at the scene and replaced the battery. The vehicle was then restarted and driven to the post office. After reentering and starting the vehicle, the vehicle started rolling backward. The vehicle was turned off and restarted several times and s operated as needed. The contact was able to drive to the residence safely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.
Mfg Campaign: 11462636
Recall Date: Apr 28, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving 65 miles per hour on the freeway and suddenly my car lost propulsion. A light came on that said the car had lost propulsion and I had no power to keep driving on the freeway. Luckily, I was able to get to the side of the road without getting hit by other cars, but it was a close call and very scary. I had it towed to the dealership and they could not find any problem with it after investigating for an entire week. They gave it back without any repairs because it was apparently working fine for the dealership. This same problem happened again about 6 months later as I was driving up a long hill. Again, it was a scary close call to get to the side of the road safely. This time I just turned the car off and let it sit for awhile. Then I turned it back on and everything seemed to be running just fine. This is a major safety problem. I’m now afraid to drive this car and no one seems to know how to fix the problem!
Corrective Action:
I was driving 65 miles per hour on the freeway and suddenly my car lost propulsion. A light came on that said the car had lost propulsion and I had no power to keep driving on the freeway. Luckily, I was able to get to the side of the road without getting hit by other cars, but it was a close call and very scary. I had it towed to the dealership and they could not find any problem with it after investigating for an entire week. They gave it back without any repairs because it was apparently working fine for the dealership. This same problem happened again about 6 months later as I was driving up a long hill. Again, it was a scary close call to get to the side of the road safely. This time I just turned the car off and let it sit for awhile. Then I turned it back on and everything seemed to be running just fine. This is a major safety problem. I’m now afraid to drive this car and no one seems to know how to fix the problem!
Additional Notes:
I was driving 65 miles per hour on the freeway and suddenly my car lost propulsion. A light came on that said the car had lost propulsion and I had no power to keep driving on the freeway. Luckily, I was able to get to the side of the road without getting hit by other cars, but it was a close call and very scary. I had it towed to the dealership and they could not find any problem with it after investigating for an entire week. They gave it back without any repairs because it was apparently working fine for the dealership. This same problem happened again about 6 months later as I was driving up a long hill. Again, it was a scary close call to get to the side of the road safely. This time I just turned the car off and let it sit for awhile. Then I turned it back on and everything seemed to be running just fine. This is a major safety problem. I’m now afraid to drive this car and no one seems to know how to fix the problem!
Mfg Campaign: 11461946
Recall Date: Apr 24, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving 65 miles per hour on the freeway and suddenly my car lost propulsion. A light came on that said the car had lost propulsion and I had no power to keep driving on the freeway. Luckily, I was able to get to the side of the road without getting hit by other cars, but it was a close call and very scary. I had it towed to the dealership and they could not find any problem with it after investigating for an entire week. They gave it back without any repairs because it was apparently working fine for the dealership. This same problem happened again about 6 months later as I was driving up a long hill. Again, it was a scary close call to get to the side of the road safely. This time I just turned the car off and let it sit for awhile. Then I turned it back on and everything seemed to be running just fine. This is a major safety problem. I’m now afraid to drive this car and no one seems to know how to fix the problem!
Corrective Action:
I was driving 65 miles per hour on the freeway and suddenly my car lost propulsion. A light came on that said the car had lost propulsion and I had no power to keep driving on the freeway. Luckily, I was able to get to the side of the road without getting hit by other cars, but it was a close call and very scary. I had it towed to the dealership and they could not find any problem with it after investigating for an entire week. They gave it back without any repairs because it was apparently working fine for the dealership. This same problem happened again about 6 months later as I was driving up a long hill. Again, it was a scary close call to get to the side of the road safely. This time I just turned the car off and let it sit for awhile. Then I turned it back on and everything seemed to be running just fine. This is a major safety problem. I’m now afraid to drive this car and no one seems to know how to fix the problem!
Additional Notes:
I was driving 65 miles per hour on the freeway and suddenly my car lost propulsion. A light came on that said the car had lost propulsion and I had no power to keep driving on the freeway. Luckily, I was able to get to the side of the road without getting hit by other cars, but it was a close call and very scary. I had it towed to the dealership and they could not find any problem with it after investigating for an entire week. They gave it back without any repairs because it was apparently working fine for the dealership. This same problem happened again about 6 months later as I was driving up a long hill. Again, it was a scary close call to get to the side of the road safely. This time I just turned the car off and let it sit for awhile. Then I turned it back on and everything seemed to be running just fine. This is a major safety problem. I’m now afraid to drive this car and no one seems to know how to fix the problem!
Mfg Campaign: 11461946
Recall Date: Apr 24, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving 65 miles per hour on the freeway and suddenly my car lost propulsion. A light came on that said the car had lost propulsion and I had no power to keep driving on the freeway. Luckily, I was able to get to the side of the road without getting hit by other cars, but it was a close call and very scary. I had it towed to the dealership and they could not find any problem with it after investigating for an entire week. They gave it back without any repairs because it was apparently working fine for the dealership. This same problem happened again about 6 months later as I was driving up a long hill. Again, it was a scary close call to get to the side of the road safely. This time I just turned the car off and let it sit for awhile. Then I turned it back on and everything seemed to be running just fine. This is a major safety problem. I’m now afraid to drive this car and no one seems to know how to fix the problem!
Corrective Action:
I was driving 65 miles per hour on the freeway and suddenly my car lost propulsion. A light came on that said the car had lost propulsion and I had no power to keep driving on the freeway. Luckily, I was able to get to the side of the road without getting hit by other cars, but it was a close call and very scary. I had it towed to the dealership and they could not find any problem with it after investigating for an entire week. They gave it back without any repairs because it was apparently working fine for the dealership. This same problem happened again about 6 months later as I was driving up a long hill. Again, it was a scary close call to get to the side of the road safely. This time I just turned the car off and let it sit for awhile. Then I turned it back on and everything seemed to be running just fine. This is a major safety problem. I’m now afraid to drive this car and no one seems to know how to fix the problem!
Additional Notes:
I was driving 65 miles per hour on the freeway and suddenly my car lost propulsion. A light came on that said the car had lost propulsion and I had no power to keep driving on the freeway. Luckily, I was able to get to the side of the road without getting hit by other cars, but it was a close call and very scary. I had it towed to the dealership and they could not find any problem with it after investigating for an entire week. They gave it back without any repairs because it was apparently working fine for the dealership. This same problem happened again about 6 months later as I was driving up a long hill. Again, it was a scary close call to get to the side of the road safely. This time I just turned the car off and let it sit for awhile. Then I turned it back on and everything seemed to be running just fine. This is a major safety problem. I’m now afraid to drive this car and no one seems to know how to fix the problem!
Mfg Campaign: 11461946
Recall Date: Apr 24, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car, like many other 2nd Gen Volts, experienced a BECM failure that resulted in two events where the car unexpectedly lost all propulsion power and came to an uncontrolled stop. I believe the electric power steering was also disabled in both events. Luckily these events both occurred at low speeds, not on a crowded highway, as I do not believe this failure would allow the driver to get to the shoulder. The car was immobilized after both events and needed to be reset to drive home in a 'reduced propulsion' limp mode. There were not, to my knowledge, any warnings, CELs, etc. before the first event. The car has been with the local Chevy dealership for over two months waiting on part availability, as this is a common failure. It appears from online discussion that this is extremely common on this year and make.
Corrective Action:
My car, like many other 2nd Gen Volts, experienced a BECM failure that resulted in two events where the car unexpectedly lost all propulsion power and came to an uncontrolled stop. I believe the electric power steering was also disabled in both events. Luckily these events both occurred at low speeds, not on a crowded highway, as I do not believe this failure would allow the driver to get to the shoulder. The car was immobilized after both events and needed to be reset to drive home in a 'reduced propulsion' limp mode. There were not, to my knowledge, any warnings, CELs, etc. before the first event. The car has been with the local Chevy dealership for over two months waiting on part availability, as this is a common failure. It appears from online discussion that this is extremely common on this year and make.
Additional Notes:
My car, like many other 2nd Gen Volts, experienced a BECM failure that resulted in two events where the car unexpectedly lost all propulsion power and came to an uncontrolled stop. I believe the electric power steering was also disabled in both events. Luckily these events both occurred at low speeds, not on a crowded highway, as I do not believe this failure would allow the driver to get to the shoulder. The car was immobilized after both events and needed to be reset to drive home in a 'reduced propulsion' limp mode. There were not, to my knowledge, any warnings, CELs, etc. before the first event. The car has been with the local Chevy dealership for over two months waiting on part availability, as this is a common failure. It appears from online discussion that this is extremely common on this year and make.
Mfg Campaign: 11459128
Recall Date: Mar 31, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My car, like many other 2nd Gen Volts, experienced a BECM failure that resulted in two events where the car unexpectedly lost all propulsion power and came to an uncontrolled stop. I believe the electric power steering was also disabled in both events. Luckily these events both occurred at low speeds, not on a crowded highway, as I do not believe this failure would allow the driver to get to the shoulder. The car was immobilized after both events and needed to be reset to drive home in a 'reduced propulsion' limp mode. There were not, to my knowledge, any warnings, CELs, etc. before the first event. The car has been with the local Chevy dealership for over two months waiting on part availability, as this is a common failure. It appears from online discussion that this is extremely common on this year and make.
Corrective Action:
My car, like many other 2nd Gen Volts, experienced a BECM failure that resulted in two events where the car unexpectedly lost all propulsion power and came to an uncontrolled stop. I believe the electric power steering was also disabled in both events. Luckily these events both occurred at low speeds, not on a crowded highway, as I do not believe this failure would allow the driver to get to the shoulder. The car was immobilized after both events and needed to be reset to drive home in a 'reduced propulsion' limp mode. There were not, to my knowledge, any warnings, CELs, etc. before the first event. The car has been with the local Chevy dealership for over two months waiting on part availability, as this is a common failure. It appears from online discussion that this is extremely common on this year and make.
Additional Notes:
My car, like many other 2nd Gen Volts, experienced a BECM failure that resulted in two events where the car unexpectedly lost all propulsion power and came to an uncontrolled stop. I believe the electric power steering was also disabled in both events. Luckily these events both occurred at low speeds, not on a crowded highway, as I do not believe this failure would allow the driver to get to the shoulder. The car was immobilized after both events and needed to be reset to drive home in a 'reduced propulsion' limp mode. There were not, to my knowledge, any warnings, CELs, etc. before the first event. The car has been with the local Chevy dealership for over two months waiting on part availability, as this is a common failure. It appears from online discussion that this is extremely common on this year and make.
Mfg Campaign: 11459128
Recall Date: Mar 31, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Shift to park alert comes on when car is already in park. Vehicle does not recognize that it is in park. This happens almost every time I put the car in park then hit the power button to turn the car off. That’s when the message “ Shift to park” appears. GM has a service bulletin about this problem which is apparently well known. This is supposed to be covered under my Voltec warranty but dealership was going to charge me until we pointed out the service bulletin to them.
Corrective Action:
Shift to park alert comes on when car is already in park. Vehicle does not recognize that it is in park. This happens almost every time I put the car in park then hit the power button to turn the car off. That’s when the message “ Shift to park” appears. GM has a service bulletin about this problem which is apparently well known. This is supposed to be covered under my Voltec warranty but dealership was going to charge me until we pointed out the service bulletin to them.
Additional Notes:
Shift to park alert comes on when car is already in park. Vehicle does not recognize that it is in park. This happens almost every time I put the car in park then hit the power button to turn the car off. That’s when the message “ Shift to park” appears. GM has a service bulletin about this problem which is apparently well known. This is supposed to be covered under my Voltec warranty but dealership was going to charge me until we pointed out the service bulletin to them.
Mfg Campaign: 11457774
Recall Date: Mar 22, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Shift to Park alert. Vehicle does not think it's in park when it is actually in park.
Corrective Action:
Shift to Park alert. Vehicle does not think it's in park when it is actually in park.
Additional Notes:
Shift to Park alert. Vehicle does not think it's in park when it is actually in park.
Mfg Campaign: 11456436
Recall Date: Mar 12, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shift to Park alert. Vehicle does not think it's in park when it is actually in park.
Corrective Action:
Shift to Park alert. Vehicle does not think it's in park when it is actually in park.
Additional Notes:
Shift to Park alert. Vehicle does not think it's in park when it is actually in park.
Mfg Campaign: 11456436
Recall Date: Mar 12, 2022
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