Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18315
Recall Date: Sep 26, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
Consumer Complaints
309 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle displays "shift to park" when it is already in park, and will not shut off. I had to leave it on, and despite nothing apparently on (electric vehicle, no motor running), it drained the12 volt battery and would not start up the next day.
Corrective Action:
Vehicle displays "shift to park" when it is already in park, and will not shut off. I had to leave it on, and despite nothing apparently on (electric vehicle, no motor running), it drained the12 volt battery and would not start up the next day.
Additional Notes:
Vehicle displays "shift to park" when it is already in park, and will not shut off. I had to leave it on, and despite nothing apparently on (electric vehicle, no motor running), it drained the12 volt battery and would not start up the next day.
Mfg Campaign: 11457743
Recall Date: Mar 21, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
"Shift to Park" error message on dashboard this error prevents the car from being driven
Corrective Action:
"Shift to Park" error message on dashboard this error prevents the car from being driven
Additional Notes:
"Shift to Park" error message on dashboard this error prevents the car from being driven
Mfg Campaign: 11457070
Recall Date: Mar 17, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2018 Chevrolet Volt has 35,000 miles on it and has been experiencing a problem turning the car off. I move the shift lever to park and the push the power button to turn off the car and the dash display indicates "Shift to Park". The car will not turn off! If I depress the switch on the shift lever a few times, the car will eventually turn off. I took my car to the dealer and they indicated they wanted $150 to diagnosis the problem and then more to fix the problem. This appears to be a problem with other owners too. Chevrolet should recall the 2018 Volts and repair this problem.
Corrective Action:
My 2018 Chevrolet Volt has 35,000 miles on it and has been experiencing a problem turning the car off. I move the shift lever to park and the push the power button to turn off the car and the dash display indicates "Shift to Park". The car will not turn off! If I depress the switch on the shift lever a few times, the car will eventually turn off. I took my car to the dealer and they indicated they wanted $150 to diagnosis the problem and then more to fix the problem. This appears to be a problem with other owners too. Chevrolet should recall the 2018 Volts and repair this problem.
Additional Notes:
My 2018 Chevrolet Volt has 35,000 miles on it and has been experiencing a problem turning the car off. I move the shift lever to park and the push the power button to turn off the car and the dash display indicates "Shift to Park". The car will not turn off! If I depress the switch on the shift lever a few times, the car will eventually turn off. I took my car to the dealer and they indicated they wanted $150 to diagnosis the problem and then more to fix the problem. This appears to be a problem with other owners too. Chevrolet should recall the 2018 Volts and repair this problem.
Mfg Campaign: 11456563
Recall Date: Mar 14, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When car is stopped and shifted to park a message comes onto the dashboard telling me to Shift To Park. The car does not completely shut off nor do the lights, and you can not lock the car.
Corrective Action:
When car is stopped and shifted to park a message comes onto the dashboard telling me to Shift To Park. The car does not completely shut off nor do the lights, and you can not lock the car.
Additional Notes:
When car is stopped and shifted to park a message comes onto the dashboard telling me to Shift To Park. The car does not completely shut off nor do the lights, and you can not lock the car.
Mfg Campaign: 11454322
Recall Date: Feb 27, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When the Gear shift is placed into park and the power button to turn the car off is pushed, I get an alert that says “Shift to Park” and cannot turn the car off. I have to attempt to turn the car off and on several times before I can actually turn the car off and leave it.
Corrective Action:
When the Gear shift is placed into park and the power button to turn the car off is pushed, I get an alert that says “Shift to Park” and cannot turn the car off. I have to attempt to turn the car off and on several times before I can actually turn the car off and leave it.
Additional Notes:
When the Gear shift is placed into park and the power button to turn the car off is pushed, I get an alert that says “Shift to Park” and cannot turn the car off. I have to attempt to turn the car off and on several times before I can actually turn the car off and leave it.
Mfg Campaign: 11451092
Recall Date: Feb 9, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
When the Gear shift is placed into park and the power button to turn the car off is pushed, I get an alert that says “Shift to Park” and cannot turn the car off. I have to attempt to turn the car off and on several times before I can actually turn the car off and leave it.
Corrective Action:
When the Gear shift is placed into park and the power button to turn the car off is pushed, I get an alert that says “Shift to Park” and cannot turn the car off. I have to attempt to turn the car off and on several times before I can actually turn the car off and leave it.
Additional Notes:
When the Gear shift is placed into park and the power button to turn the car off is pushed, I get an alert that says “Shift to Park” and cannot turn the car off. I have to attempt to turn the car off and on several times before I can actually turn the car off and leave it.
Mfg Campaign: 11451092
Recall Date: Feb 9, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield washer tank was leaking fluid to the point that no fluid was available to clean the window. Upon repair it was found that a protruding screw had punctured the washer fluid tank causing the leak. The mechanic backed off the screw and added a rubber cap to the tip of the screw to hopefully prevent another incident.
Corrective Action:
The windshield washer tank was leaking fluid to the point that no fluid was available to clean the window. Upon repair it was found that a protruding screw had punctured the washer fluid tank causing the leak. The mechanic backed off the screw and added a rubber cap to the tip of the screw to hopefully prevent another incident.
Additional Notes:
The windshield washer tank was leaking fluid to the point that no fluid was available to clean the window. Upon repair it was found that a protruding screw had punctured the washer fluid tank causing the leak. The mechanic backed off the screw and added a rubber cap to the tip of the screw to hopefully prevent another incident.
Mfg Campaign: 11451266
Recall Date: Feb 9, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The car won't shut off and requires you to shift to park but it is shifted into park. After playing around with the shifter eventually it will allow you to shut it off.
Corrective Action:
The car won't shut off and requires you to shift to park but it is shifted into park. After playing around with the shifter eventually it will allow you to shut it off.
Additional Notes:
The car won't shut off and requires you to shift to park but it is shifted into park. After playing around with the shifter eventually it will allow you to shut it off.
Mfg Campaign: 11450703
Recall Date: Feb 6, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
After turning off the engine, the car will frequently raise an alert saying "Shift to Park", even though the lever is positioned correctly on "P" (park) and the light for "P" is lit up.
Corrective Action:
After turning off the engine, the car will frequently raise an alert saying "Shift to Park", even though the lever is positioned correctly on "P" (park) and the light for "P" is lit up.
Additional Notes:
After turning off the engine, the car will frequently raise an alert saying "Shift to Park", even though the lever is positioned correctly on "P" (park) and the light for "P" is lit up.
Mfg Campaign: 11449423
Recall Date: Jan 30, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When shifting to Park, and switching the car off, the vehicle will not register as being IN “Park”… and Displays “Shift To Park” and accompanying warning chime. Further, the car will not turn off.
Corrective Action:
When shifting to Park, and switching the car off, the vehicle will not register as being IN “Park”… and Displays “Shift To Park” and accompanying warning chime. Further, the car will not turn off.
Additional Notes:
When shifting to Park, and switching the car off, the vehicle will not register as being IN “Park”… and Displays “Shift To Park” and accompanying warning chime. Further, the car will not turn off.
Mfg Campaign: 11447565
Recall Date: Jan 14, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When shifting to Park, and switching the car off, the vehicle will not register as being IN “Park”… and Displays “Shift To Park” and accompanying warning chime. Further, the car will not turn off.
Corrective Action:
When shifting to Park, and switching the car off, the vehicle will not register as being IN “Park”… and Displays “Shift To Park” and accompanying warning chime. Further, the car will not turn off.
Additional Notes:
When shifting to Park, and switching the car off, the vehicle will not register as being IN “Park”… and Displays “Shift To Park” and accompanying warning chime. Further, the car will not turn off.
Mfg Campaign: 11447565
Recall Date: Jan 14, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicles interior chrome creates hazardous driving conditions. Due to the reflective nature of chrome sunlight gets reflected into my eyes blinding me and causing debilitating migraines. It once peeled and sliced my finger. Chevy replaced the part but refused to do anything about the chrome. After exhausting all available options with chevy I am coming to you for help.
Corrective Action:
The vehicles interior chrome creates hazardous driving conditions. Due to the reflective nature of chrome sunlight gets reflected into my eyes blinding me and causing debilitating migraines. It once peeled and sliced my finger. Chevy replaced the part but refused to do anything about the chrome. After exhausting all available options with chevy I am coming to you for help.
Additional Notes:
The vehicles interior chrome creates hazardous driving conditions. Due to the reflective nature of chrome sunlight gets reflected into my eyes blinding me and causing debilitating migraines. It once peeled and sliced my finger. Chevy replaced the part but refused to do anything about the chrome. After exhausting all available options with chevy I am coming to you for help.
Mfg Campaign: 11446678
Recall Date: Jan 7, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When attempting to turn the vehicle off after parking, the driver's console displayed the message "Action required: Shift to Parlk". The shifter was already firmly in the "Park" position. Moving the shifter back to "D" and then back to "P" did not resolve the issue. Pressing the power button twice more resolved the issue this time without further moving the shifter. This is a well-known and well-documented issue with "Gen 2" Chevy Volts.
Corrective Action:
When attempting to turn the vehicle off after parking, the driver's console displayed the message "Action required: Shift to Parlk". The shifter was already firmly in the "Park" position. Moving the shifter back to "D" and then back to "P" did not resolve the issue. Pressing the power button twice more resolved the issue this time without further moving the shifter. This is a well-known and well-documented issue with "Gen 2" Chevy Volts.
Additional Notes:
When attempting to turn the vehicle off after parking, the driver's console displayed the message "Action required: Shift to Parlk". The shifter was already firmly in the "Park" position. Moving the shifter back to "D" and then back to "P" did not resolve the issue. Pressing the power button twice more resolved the issue this time without further moving the shifter. This is a well-known and well-documented issue with "Gen 2" Chevy Volts.
Mfg Campaign: 11445556
Recall Date: Dec 30, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
When attempting to turn the vehicle off after parking, the driver's console displayed the message "Action required: Shift to Parlk". The shifter was already firmly in the "Park" position. Moving the shifter back to "D" and then back to "P" did not resolve the issue. Pressing the power button twice more resolved the issue this time without further moving the shifter. This is a well-known and well-documented issue with "Gen 2" Chevy Volts.
Corrective Action:
When attempting to turn the vehicle off after parking, the driver's console displayed the message "Action required: Shift to Parlk". The shifter was already firmly in the "Park" position. Moving the shifter back to "D" and then back to "P" did not resolve the issue. Pressing the power button twice more resolved the issue this time without further moving the shifter. This is a well-known and well-documented issue with "Gen 2" Chevy Volts.
Additional Notes:
When attempting to turn the vehicle off after parking, the driver's console displayed the message "Action required: Shift to Parlk". The shifter was already firmly in the "Park" position. Moving the shifter back to "D" and then back to "P" did not resolve the issue. Pressing the power button twice more resolved the issue this time without further moving the shifter. This is a well-known and well-documented issue with "Gen 2" Chevy Volts.
Mfg Campaign: 11445556
Recall Date: Dec 30, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When attempting to turn the vehicle off after parking, the driver's console displayed the message "Action required: Shift to Parlk". The shifter was already firmly in the "Park" position. Moving the shifter back to "D" and then back to "P" did not resolve the issue. Pressing the power button twice more resolved the issue this time without further moving the shifter. This is a well-known and well-documented issue with "Gen 2" Chevy Volts.
Corrective Action:
When attempting to turn the vehicle off after parking, the driver's console displayed the message "Action required: Shift to Parlk". The shifter was already firmly in the "Park" position. Moving the shifter back to "D" and then back to "P" did not resolve the issue. Pressing the power button twice more resolved the issue this time without further moving the shifter. This is a well-known and well-documented issue with "Gen 2" Chevy Volts.
Additional Notes:
When attempting to turn the vehicle off after parking, the driver's console displayed the message "Action required: Shift to Parlk". The shifter was already firmly in the "Park" position. Moving the shifter back to "D" and then back to "P" did not resolve the issue. Pressing the power button twice more resolved the issue this time without further moving the shifter. This is a well-known and well-documented issue with "Gen 2" Chevy Volts.
Mfg Campaign: 11445556
Recall Date: Dec 30, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When trying to turn off car while shifter is in park, Car state “shift to park”. Dealer supposedly fixed it last year, but the issue is still occurring.
Corrective Action:
When trying to turn off car while shifter is in park, Car state “shift to park”. Dealer supposedly fixed it last year, but the issue is still occurring.
Additional Notes:
When trying to turn off car while shifter is in park, Car state “shift to park”. Dealer supposedly fixed it last year, but the issue is still occurring.
Mfg Campaign: 11445363
Recall Date: Dec 28, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When shifting car into park, car sometimes does not detect car is already shifted into park. The car will then not shut off until I have to turn the car completely on and shift into drive and then park a few times so the car can detect that it is in park. Give message on car's to shift the car into park.
Corrective Action:
When shifting car into park, car sometimes does not detect car is already shifted into park. The car will then not shut off until I have to turn the car completely on and shift into drive and then park a few times so the car can detect that it is in park. Give message on car's to shift the car into park.
Additional Notes:
When shifting car into park, car sometimes does not detect car is already shifted into park. The car will then not shut off until I have to turn the car completely on and shift into drive and then park a few times so the car can detect that it is in park. Give message on car's to shift the car into park.
Mfg Campaign: 11441577
Recall Date: Nov 24, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving, message suddenly pops up on the dashboard "propulsion power is reduced." Check engine light is light on.
Corrective Action:
While driving, message suddenly pops up on the dashboard "propulsion power is reduced." Check engine light is light on.
Additional Notes:
While driving, message suddenly pops up on the dashboard "propulsion power is reduced." Check engine light is light on.
Mfg Campaign: 11441303
Recall Date: Nov 22, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I cannot turn the vehicle off due to a notice to shift to park even though the vehicle is in park
Corrective Action:
I cannot turn the vehicle off due to a notice to shift to park even though the vehicle is in park
Additional Notes:
I cannot turn the vehicle off due to a notice to shift to park even though the vehicle is in park
Mfg Campaign: 11439609
Recall Date: Nov 7, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I stop and shift vehicle into park and try to turn off vehicle. The vehicle does not recognize the vehicle is in park and will stay running. This had happened numerous times and is ongoing. Have read there is even a class action suit because of this problem with numerous different gm vehicles. Why has a recall not been issued?
Corrective Action:
When I stop and shift vehicle into park and try to turn off vehicle. The vehicle does not recognize the vehicle is in park and will stay running. This had happened numerous times and is ongoing. Have read there is even a class action suit because of this problem with numerous different gm vehicles. Why has a recall not been issued?
Additional Notes:
When I stop and shift vehicle into park and try to turn off vehicle. The vehicle does not recognize the vehicle is in park and will stay running. This had happened numerous times and is ongoing. Have read there is even a class action suit because of this problem with numerous different gm vehicles. Why has a recall not been issued?
Mfg Campaign: 11438663
Recall Date: Oct 29, 2021
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