Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18315
Recall Date: Sep 26, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
Consumer Complaints
309 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When placing in park it doesn't trigger the switch and car will not shut down.
Corrective Action:
When placing in park it doesn't trigger the switch and car will not shut down.
Additional Notes:
When placing in park it doesn't trigger the switch and car will not shut down.
Mfg Campaign: 11486132
Recall Date: Sep 23, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift to park not working. Dashboard says action needed and vehicle will not shut off.
Corrective Action:
Shift to park not working. Dashboard says action needed and vehicle will not shut off.
Additional Notes:
Shift to park not working. Dashboard says action needed and vehicle will not shut off.
Mfg Campaign: 11483095
Recall Date: Sep 6, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The gear shifter for the Chevy Volt has an issue where it does not register in Park. I need to contantlty move through the gears to have it be in park.
Corrective Action:
The gear shifter for the Chevy Volt has an issue where it does not register in Park. I need to contantlty move through the gears to have it be in park.
Additional Notes:
The gear shifter for the Chevy Volt has an issue where it does not register in Park. I need to contantlty move through the gears to have it be in park.
Mfg Campaign: 11479553
Recall Date: Aug 16, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The gear shifter for the Chevy Volt has an issue where it does not register in Park. I need to contantlty move through the gears to have it be in park.
Corrective Action:
The gear shifter for the Chevy Volt has an issue where it does not register in Park. I need to contantlty move through the gears to have it be in park.
Additional Notes:
The gear shifter for the Chevy Volt has an issue where it does not register in Park. I need to contantlty move through the gears to have it be in park.
Mfg Campaign: 11479553
Recall Date: Aug 16, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
......car totally stopped on road in traffic and would not restart. I felt the car losign propulsion so I got off the Intestate and on to a local street. Message in dash was that engine was unavailable. I got out of the car and several cars almost hit my car. Car was flat bedded to Chevy dealer and diagonosed. EGR valve needs to be replaced and is covered under warrenty. HOWEVER, have been waiting 4days and t old that valve not available. This is on a vacation trip and 300 miles away from home.. I can ask for the EGR valve from the car. I am on the GM-Volt listserve and other Generation 2 Volt owners have identified this problem previously. You should initiate a recall since the engine just cuts off and the battery propulsion is unavailable.
Corrective Action:
......car totally stopped on road in traffic and would not restart. I felt the car losign propulsion so I got off the Intestate and on to a local street. Message in dash was that engine was unavailable. I got out of the car and several cars almost hit my car. Car was flat bedded to Chevy dealer and diagonosed. EGR valve needs to be replaced and is covered under warrenty. HOWEVER, have been waiting 4days and t old that valve not available. This is on a vacation trip and 300 miles away from home.. I can ask for the EGR valve from the car. I am on the GM-Volt listserve and other Generation 2 Volt owners have identified this problem previously. You should initiate a recall since the engine just cuts off and the battery propulsion is unavailable.
Additional Notes:
......car totally stopped on road in traffic and would not restart. I felt the car losign propulsion so I got off the Intestate and on to a local street. Message in dash was that engine was unavailable. I got out of the car and several cars almost hit my car. Car was flat bedded to Chevy dealer and diagonosed. EGR valve needs to be replaced and is covered under warrenty. HOWEVER, have been waiting 4days and t old that valve not available. This is on a vacation trip and 300 miles away from home.. I can ask for the EGR valve from the car. I am on the GM-Volt listserve and other Generation 2 Volt owners have identified this problem previously. You should initiate a recall since the engine just cuts off and the battery propulsion is unavailable.
Mfg Campaign: 11479251
Recall Date: Aug 14, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
I put it in park, and try to turn off the car, but it says "Shift to Park", and won't let me turn off the car.
Corrective Action:
I put it in park, and try to turn off the car, but it says "Shift to Park", and won't let me turn off the car.
Additional Notes:
I put it in park, and try to turn off the car, but it says "Shift to Park", and won't let me turn off the car.
Mfg Campaign: 11474529
Recall Date: Jul 18, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
When the vehicle is placed in park and I attempt to turn it off, the dash will indicate the vehicle is not in park and subsequently, the vehicle cannot be turned off. Sometimes, if you wiggle the shifter or move it through all the settings (RNDL) and back to park, it will resolve the issue. Sometimes, it can take a few minutes to resolve the issue.
Corrective Action:
When the vehicle is placed in park and I attempt to turn it off, the dash will indicate the vehicle is not in park and subsequently, the vehicle cannot be turned off. Sometimes, if you wiggle the shifter or move it through all the settings (RNDL) and back to park, it will resolve the issue. Sometimes, it can take a few minutes to resolve the issue.
Additional Notes:
When the vehicle is placed in park and I attempt to turn it off, the dash will indicate the vehicle is not in park and subsequently, the vehicle cannot be turned off. Sometimes, if you wiggle the shifter or move it through all the settings (RNDL) and back to park, it will resolve the issue. Sometimes, it can take a few minutes to resolve the issue.
Mfg Campaign: 11474400
Recall Date: Jul 17, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BECM failed upon startup. Pressed start and vehicle appeared to turn on. Shifted into reverse but there was no motor power and I began to roll backwards down the driveway. Started the vehicle again and then the engine came on and a reduced propulsion message appeared.
Corrective Action:
BECM failed upon startup. Pressed start and vehicle appeared to turn on. Shifted into reverse but there was no motor power and I began to roll backwards down the driveway. Started the vehicle again and then the engine came on and a reduced propulsion message appeared.
Additional Notes:
BECM failed upon startup. Pressed start and vehicle appeared to turn on. Shifted into reverse but there was no motor power and I began to roll backwards down the driveway. Started the vehicle again and then the engine came on and a reduced propulsion message appeared.
Mfg Campaign: 11473027
Recall Date: Jul 9, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
BECM failed upon startup. Pressed start and vehicle appeared to turn on. Shifted into reverse but there was no motor power and I began to roll backwards down the driveway. Started the vehicle again and then the engine came on and a reduced propulsion message appeared.
Corrective Action:
BECM failed upon startup. Pressed start and vehicle appeared to turn on. Shifted into reverse but there was no motor power and I began to roll backwards down the driveway. Started the vehicle again and then the engine came on and a reduced propulsion message appeared.
Additional Notes:
BECM failed upon startup. Pressed start and vehicle appeared to turn on. Shifted into reverse but there was no motor power and I began to roll backwards down the driveway. Started the vehicle again and then the engine came on and a reduced propulsion message appeared.
Mfg Campaign: 11473027
Recall Date: Jul 9, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
Car shifter saying not in park when it is causing issues with turning off car. Has been happening for a while
Corrective Action:
Car shifter saying not in park when it is causing issues with turning off car. Has been happening for a while
Additional Notes:
Car shifter saying not in park when it is causing issues with turning off car. Has been happening for a while
Mfg Campaign: 11473145
Recall Date: Jul 9, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
Over the past several weeks, I have had the car issue an error stating "Shift to Park". I have previously had the car in for service for this error, and in the past have succeeded in getting it to stop by squeezing the trigger on the shifter repeatedly, but the error has returned and is getting more persistent. It now happens every few times I park the car. I cannot turn off the car without getting the error message to clear, and sometimes it has taken considerable time and effort to get the message to clear. I have not taken the car back to the dealer again as I read that it was important to first submit a report here.
Corrective Action:
Over the past several weeks, I have had the car issue an error stating "Shift to Park". I have previously had the car in for service for this error, and in the past have succeeded in getting it to stop by squeezing the trigger on the shifter repeatedly, but the error has returned and is getting more persistent. It now happens every few times I park the car. I cannot turn off the car without getting the error message to clear, and sometimes it has taken considerable time and effort to get the message to clear. I have not taken the car back to the dealer again as I read that it was important to first submit a report here.
Additional Notes:
Over the past several weeks, I have had the car issue an error stating "Shift to Park". I have previously had the car in for service for this error, and in the past have succeeded in getting it to stop by squeezing the trigger on the shifter repeatedly, but the error has returned and is getting more persistent. It now happens every few times I park the car. I cannot turn off the car without getting the error message to clear, and sometimes it has taken considerable time and effort to get the message to clear. I have not taken the car back to the dealer again as I read that it was important to first submit a report here.
Mfg Campaign: 11472798
Recall Date: Jul 7, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
Car wouldn’t turn off kept saying SHIFT TO PARK. When car was already in park On Chevy Volt forms this problem is common, sometimes it comes on when driving and freezing the steering wheel. Chevy knows how wide spread this problem is as attested by the many class action law suits, but the refuse to fix it or issue a recall for cars outside of warranty
Corrective Action:
Car wouldn’t turn off kept saying SHIFT TO PARK. When car was already in park On Chevy Volt forms this problem is common, sometimes it comes on when driving and freezing the steering wheel. Chevy knows how wide spread this problem is as attested by the many class action law suits, but the refuse to fix it or issue a recall for cars outside of warranty
Additional Notes:
Car wouldn’t turn off kept saying SHIFT TO PARK. When car was already in park On Chevy Volt forms this problem is common, sometimes it comes on when driving and freezing the steering wheel. Chevy knows how wide spread this problem is as attested by the many class action law suits, but the refuse to fix it or issue a recall for cars outside of warranty
Mfg Campaign: 11472378
Recall Date: Jul 5, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
The shift to park error populates every time I park incorrectly informing me to shift to park before turning off vehicle and thus preventing me from turning off the vehicle. I have to restart the car, put in drive and put back in park forcefully and it may recognize the shift from drive to park.
Corrective Action:
The shift to park error populates every time I park incorrectly informing me to shift to park before turning off vehicle and thus preventing me from turning off the vehicle. I have to restart the car, put in drive and put back in park forcefully and it may recognize the shift from drive to park.
Additional Notes:
The shift to park error populates every time I park incorrectly informing me to shift to park before turning off vehicle and thus preventing me from turning off the vehicle. I have to restart the car, put in drive and put back in park forcefully and it may recognize the shift from drive to park.
Mfg Campaign: 11472125
Recall Date: Jul 2, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
"Shift to park message" from failing shifter frequently displays, preventing the car from turning off.
Corrective Action:
"Shift to park message" from failing shifter frequently displays, preventing the car from turning off.
Additional Notes:
"Shift to park message" from failing shifter frequently displays, preventing the car from turning off.
Mfg Campaign: 11470134
Recall Date: Jun 20, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Going 80 mph on the freeway with adaptive crusie control on, the car begins to jerk, and the rpm's shoot up and down. The adaptive cruise control disengages, the stabiltrack, abs, and engine light turned on and the car goes into limp mode. As I slow down, the speedometer keeps increasing up to 90. After, I inspected the driver wheel speed sensor and discovered that the sensor tip in the hub had been damaged. The anti-click washer had broken and began cutting the sensor until it failed.
Corrective Action:
Going 80 mph on the freeway with adaptive crusie control on, the car begins to jerk, and the rpm's shoot up and down. The adaptive cruise control disengages, the stabiltrack, abs, and engine light turned on and the car goes into limp mode. As I slow down, the speedometer keeps increasing up to 90. After, I inspected the driver wheel speed sensor and discovered that the sensor tip in the hub had been damaged. The anti-click washer had broken and began cutting the sensor until it failed.
Additional Notes:
Going 80 mph on the freeway with adaptive crusie control on, the car begins to jerk, and the rpm's shoot up and down. The adaptive cruise control disengages, the stabiltrack, abs, and engine light turned on and the car goes into limp mode. As I slow down, the speedometer keeps increasing up to 90. After, I inspected the driver wheel speed sensor and discovered that the sensor tip in the hub had been damaged. The anti-click washer had broken and began cutting the sensor until it failed.
Mfg Campaign: 11470136
Recall Date: Jun 20, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Going 80 mph on the freeway with adaptive crusie control on, the car begins to jerk, and the rpm's shoot up and down. The adaptive cruise control disengages, the stabiltrack, abs, and engine light turned on and the car goes into limp mode. As I slow down, the speedometer keeps increasing up to 90. After, I inspected the driver wheel speed sensor and discovered that the sensor tip in the hub had been damaged. The anti-click washer had broken and began cutting the sensor until it failed.
Corrective Action:
Going 80 mph on the freeway with adaptive crusie control on, the car begins to jerk, and the rpm's shoot up and down. The adaptive cruise control disengages, the stabiltrack, abs, and engine light turned on and the car goes into limp mode. As I slow down, the speedometer keeps increasing up to 90. After, I inspected the driver wheel speed sensor and discovered that the sensor tip in the hub had been damaged. The anti-click washer had broken and began cutting the sensor until it failed.
Additional Notes:
Going 80 mph on the freeway with adaptive crusie control on, the car begins to jerk, and the rpm's shoot up and down. The adaptive cruise control disengages, the stabiltrack, abs, and engine light turned on and the car goes into limp mode. As I slow down, the speedometer keeps increasing up to 90. After, I inspected the driver wheel speed sensor and discovered that the sensor tip in the hub had been damaged. The anti-click washer had broken and began cutting the sensor until it failed.
Mfg Campaign: 11470136
Recall Date: Jun 20, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Going 80 mph on the freeway with adaptive crusie control on, the car begins to jerk, and the rpm's shoot up and down. The adaptive cruise control disengages, the stabiltrack, abs, and engine light turned on and the car goes into limp mode. As I slow down, the speedometer keeps increasing up to 90. After, I inspected the driver wheel speed sensor and discovered that the sensor tip in the hub had been damaged. The anti-click washer had broken and began cutting the sensor until it failed.
Corrective Action:
Going 80 mph on the freeway with adaptive crusie control on, the car begins to jerk, and the rpm's shoot up and down. The adaptive cruise control disengages, the stabiltrack, abs, and engine light turned on and the car goes into limp mode. As I slow down, the speedometer keeps increasing up to 90. After, I inspected the driver wheel speed sensor and discovered that the sensor tip in the hub had been damaged. The anti-click washer had broken and began cutting the sensor until it failed.
Additional Notes:
Going 80 mph on the freeway with adaptive crusie control on, the car begins to jerk, and the rpm's shoot up and down. The adaptive cruise control disengages, the stabiltrack, abs, and engine light turned on and the car goes into limp mode. As I slow down, the speedometer keeps increasing up to 90. After, I inspected the driver wheel speed sensor and discovered that the sensor tip in the hub had been damaged. The anti-click washer had broken and began cutting the sensor until it failed.
Mfg Campaign: 11470136
Recall Date: Jun 20, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After turning off the car, I get a "shift to park" error. I am not able to lock the car and it does not power down.
Corrective Action:
After turning off the car, I get a "shift to park" error. I am not able to lock the car and it does not power down.
Additional Notes:
After turning off the car, I get a "shift to park" error. I am not able to lock the car and it does not power down.
Mfg Campaign: 11469325
Recall Date: Jun 15, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When car is put into park, system does not show vehicle is in park and will not shut off. It takes multiple times of pushing the start button and moving the gear shift back and forth before the car finally realizes and confirms the vehicle is in park and will turn off.
Corrective Action:
When car is put into park, system does not show vehicle is in park and will not shut off. It takes multiple times of pushing the start button and moving the gear shift back and forth before the car finally realizes and confirms the vehicle is in park and will turn off.
Additional Notes:
When car is put into park, system does not show vehicle is in park and will not shut off. It takes multiple times of pushing the start button and moving the gear shift back and forth before the car finally realizes and confirms the vehicle is in park and will turn off.
Mfg Campaign: 11469177
Recall Date: Jun 14, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
For a few weeks, I had been getting a "Shift To Park" messaged when I tried to power off my car after putting it into park. Like others, I was able to jiggle the shifter and press down hard to get it to recognize it was in park. Last week while I was driving at about 50 mph, the "Action Required: Shift to Park" message appeared and my check engine light turned on. The car stopped responding to acceleration so I immediately pulled off the road. I couldn't turn the car off, I couldn't drive the car, so I was stuck on the side of the parkway. After about 10 times of moving the shifter through all the gears and pressing the power button, the car finally turned off but then I had to get towed. I am lucky that I was driving in the right lane and was able to pull of immediately or otherwise I would've been stuck in traffic with cars coming by at 50 mph. It has been almost a week and the dealer still has not given me any information as to the repair of this problem.
Corrective Action:
For a few weeks, I had been getting a "Shift To Park" messaged when I tried to power off my car after putting it into park. Like others, I was able to jiggle the shifter and press down hard to get it to recognize it was in park. Last week while I was driving at about 50 mph, the "Action Required: Shift to Park" message appeared and my check engine light turned on. The car stopped responding to acceleration so I immediately pulled off the road. I couldn't turn the car off, I couldn't drive the car, so I was stuck on the side of the parkway. After about 10 times of moving the shifter through all the gears and pressing the power button, the car finally turned off but then I had to get towed. I am lucky that I was driving in the right lane and was able to pull of immediately or otherwise I would've been stuck in traffic with cars coming by at 50 mph. It has been almost a week and the dealer still has not given me any information as to the repair of this problem.
Additional Notes:
For a few weeks, I had been getting a "Shift To Park" messaged when I tried to power off my car after putting it into park. Like others, I was able to jiggle the shifter and press down hard to get it to recognize it was in park. Last week while I was driving at about 50 mph, the "Action Required: Shift to Park" message appeared and my check engine light turned on. The car stopped responding to acceleration so I immediately pulled off the road. I couldn't turn the car off, I couldn't drive the car, so I was stuck on the side of the parkway. After about 10 times of moving the shifter through all the gears and pressing the power button, the car finally turned off but then I had to get towed. I am lucky that I was driving in the right lane and was able to pull of immediately or otherwise I would've been stuck in traffic with cars coming by at 50 mph. It has been almost a week and the dealer still has not given me any information as to the repair of this problem.
Mfg Campaign: 11468261
Recall Date: Jun 8, 2022
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