Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18315
Recall Date: Sep 26, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
Consumer Complaints
309 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While Driving my 2018 Chevy Volt from Payson Utah to Provo Utah going north on the I-15 Freeway the car Lost Power and came to a stop. Luckily I was in the outside lane and was able to coast to a stop on the shoulder and wait for a tow truck to take the car to the nearest dealer in Spanish Fork Utah. My safety could have been seriously affected if I had remained stalled on the freeway. The car would no longer start or Turn off. The display only showed that the car should be shifted to park even though I had already completed that request. The car has been inspected by the Dealer for GM. No one else that I know of has inspected the car. No Previous warnings or messages appeared before the incident occured.. The Dealer is Telling me the car’s battery energy control module needs to be replaced and that it could take months to get a part. This is way to long for a car to wait to get repaired if the manufacturer claims to still be making the part.
Corrective Action:
While Driving my 2018 Chevy Volt from Payson Utah to Provo Utah going north on the I-15 Freeway the car Lost Power and came to a stop. Luckily I was in the outside lane and was able to coast to a stop on the shoulder and wait for a tow truck to take the car to the nearest dealer in Spanish Fork Utah. My safety could have been seriously affected if I had remained stalled on the freeway. The car would no longer start or Turn off. The display only showed that the car should be shifted to park even though I had already completed that request. The car has been inspected by the Dealer for GM. No one else that I know of has inspected the car. No Previous warnings or messages appeared before the incident occured.. The Dealer is Telling me the car’s battery energy control module needs to be replaced and that it could take months to get a part. This is way to long for a car to wait to get repaired if the manufacturer claims to still be making the part.
Additional Notes:
While Driving my 2018 Chevy Volt from Payson Utah to Provo Utah going north on the I-15 Freeway the car Lost Power and came to a stop. Luckily I was in the outside lane and was able to coast to a stop on the shoulder and wait for a tow truck to take the car to the nearest dealer in Spanish Fork Utah. My safety could have been seriously affected if I had remained stalled on the freeway. The car would no longer start or Turn off. The display only showed that the car should be shifted to park even though I had already completed that request. The car has been inspected by the Dealer for GM. No one else that I know of has inspected the car. No Previous warnings or messages appeared before the incident occured.. The Dealer is Telling me the car’s battery energy control module needs to be replaced and that it could take months to get a part. This is way to long for a car to wait to get repaired if the manufacturer claims to still be making the part.
Mfg Campaign: 11558056
Recall Date: Dec 2, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While Driving my 2018 Chevy Volt from Payson Utah to Provo Utah going north on the I-15 Freeway the car Lost Power and came to a stop. Luckily I was in the outside lane and was able to coast to a stop on the shoulder and wait for a tow truck to take the car to the nearest dealer in Spanish Fork Utah. My safety could have been seriously affected if I had remained stalled on the freeway. The car would no longer start or Turn off. The display only showed that the car should be shifted to park even though I had already completed that request. The car has been inspected by the Dealer for GM. No one else that I know of has inspected the car. No Previous warnings or messages appeared before the incident occured.. The Dealer is Telling me the car’s battery energy control module needs to be replaced and that it could take months to get a part. This is way to long for a car to wait to get repaired if the manufacturer claims to still be making the part.
Corrective Action:
While Driving my 2018 Chevy Volt from Payson Utah to Provo Utah going north on the I-15 Freeway the car Lost Power and came to a stop. Luckily I was in the outside lane and was able to coast to a stop on the shoulder and wait for a tow truck to take the car to the nearest dealer in Spanish Fork Utah. My safety could have been seriously affected if I had remained stalled on the freeway. The car would no longer start or Turn off. The display only showed that the car should be shifted to park even though I had already completed that request. The car has been inspected by the Dealer for GM. No one else that I know of has inspected the car. No Previous warnings or messages appeared before the incident occured.. The Dealer is Telling me the car’s battery energy control module needs to be replaced and that it could take months to get a part. This is way to long for a car to wait to get repaired if the manufacturer claims to still be making the part.
Additional Notes:
While Driving my 2018 Chevy Volt from Payson Utah to Provo Utah going north on the I-15 Freeway the car Lost Power and came to a stop. Luckily I was in the outside lane and was able to coast to a stop on the shoulder and wait for a tow truck to take the car to the nearest dealer in Spanish Fork Utah. My safety could have been seriously affected if I had remained stalled on the freeway. The car would no longer start or Turn off. The display only showed that the car should be shifted to park even though I had already completed that request. The car has been inspected by the Dealer for GM. No one else that I know of has inspected the car. No Previous warnings or messages appeared before the incident occured.. The Dealer is Telling me the car’s battery energy control module needs to be replaced and that it could take months to get a part. This is way to long for a car to wait to get repaired if the manufacturer claims to still be making the part.
Mfg Campaign: 11558056
Recall Date: Dec 2, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle has a failure of the BECM and the EGR valve and cooler. Both parts are unavailable. I've been without my car for over a month. The service center cannot tell me when parts will be available.
Corrective Action:
The vehicle has a failure of the BECM and the EGR valve and cooler. Both parts are unavailable. I've been without my car for over a month. The service center cannot tell me when parts will be available.
Additional Notes:
The vehicle has a failure of the BECM and the EGR valve and cooler. Both parts are unavailable. I've been without my car for over a month. The service center cannot tell me when parts will be available.
Mfg Campaign: 11557832
Recall Date: Dec 1, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle has a failure of the BECM and the EGR valve and cooler. Both parts are unavailable. I've been without my car for over a month. The service center cannot tell me when parts will be available.
Corrective Action:
The vehicle has a failure of the BECM and the EGR valve and cooler. Both parts are unavailable. I've been without my car for over a month. The service center cannot tell me when parts will be available.
Additional Notes:
The vehicle has a failure of the BECM and the EGR valve and cooler. Both parts are unavailable. I've been without my car for over a month. The service center cannot tell me when parts will be available.
Mfg Campaign: 11557832
Recall Date: Dec 1, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle has a failure of the BECM and the EGR valve and cooler. Both parts are unavailable. I've been without my car for over a month. The service center cannot tell me when parts will be available.
Corrective Action:
The vehicle has a failure of the BECM and the EGR valve and cooler. Both parts are unavailable. I've been without my car for over a month. The service center cannot tell me when parts will be available.
Additional Notes:
The vehicle has a failure of the BECM and the EGR valve and cooler. Both parts are unavailable. I've been without my car for over a month. The service center cannot tell me when parts will be available.
Mfg Campaign: 11557832
Recall Date: Dec 1, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
BECM (Battery Energy Control Module) failed. Initially received check engine light, reduced propulsion power, and battery not available warnings but was able to drive via the internal combustion engine. Within 24 hours, car was completely dead in my driveway and would not drive at all on either propulsion system. Ended up having to have it towed to the dealership where the faulty BECM was diagnosed and replaced under warranty.
Corrective Action:
BECM (Battery Energy Control Module) failed. Initially received check engine light, reduced propulsion power, and battery not available warnings but was able to drive via the internal combustion engine. Within 24 hours, car was completely dead in my driveway and would not drive at all on either propulsion system. Ended up having to have it towed to the dealership where the faulty BECM was diagnosed and replaced under warranty.
Additional Notes:
BECM (Battery Energy Control Module) failed. Initially received check engine light, reduced propulsion power, and battery not available warnings but was able to drive via the internal combustion engine. Within 24 hours, car was completely dead in my driveway and would not drive at all on either propulsion system. Ended up having to have it towed to the dealership where the faulty BECM was diagnosed and replaced under warranty.
Mfg Campaign: 11557865
Recall Date: Dec 1, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
BECM (Battery Energy Control Module) failed. Initially received check engine light, reduced propulsion power, and battery not available warnings but was able to drive via the internal combustion engine. Within 24 hours, car was completely dead in my driveway and would not drive at all on either propulsion system. Ended up having to have it towed to the dealership where the faulty BECM was diagnosed and replaced under warranty.
Corrective Action:
BECM (Battery Energy Control Module) failed. Initially received check engine light, reduced propulsion power, and battery not available warnings but was able to drive via the internal combustion engine. Within 24 hours, car was completely dead in my driveway and would not drive at all on either propulsion system. Ended up having to have it towed to the dealership where the faulty BECM was diagnosed and replaced under warranty.
Additional Notes:
BECM (Battery Energy Control Module) failed. Initially received check engine light, reduced propulsion power, and battery not available warnings but was able to drive via the internal combustion engine. Within 24 hours, car was completely dead in my driveway and would not drive at all on either propulsion system. Ended up having to have it towed to the dealership where the faulty BECM was diagnosed and replaced under warranty.
Mfg Campaign: 11557865
Recall Date: Dec 1, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On 8/3/ 2023, my 2018 Chevrolet Volt lost propulsion power while I was camping in the Lassen National Forest near Susanville, CA. I was leaving my campsite when I was on the way to Bend, OR when the car lost power and went into limp mode. It was a two lane road on CA 36 without a shoulder, so I was stuck on a travel lane. I was able to turn the car off and on for a few seconds where I would reach a maximum speed of about 15 mph for about 5-10 seconds before the car would go into limp mode again. I did this for about 20 to 30 times until I reached an incline and the car did not have enough power to inch up the hill, so I had to push the car down the travel lane to the nearest open space I could find that would not block the travel lane. After walking two miles to get cell phone reception, I was able to contact AAA where then towed my vehicle two hours south to the nearest Chevrolet dealership in Reno, NV (Champion Chevrolet). I had to rent a car to continue my trip and eventually get back home. On 8/21/2023, I was contacted by Champion Chevrolet and was told that the issue was the issue was the Battery Energy Control Module (BECM) and that was going to be covered under warranty. However, they noted that the BECM was on national backorder and that there was no ETA for when they would receive the part. Because of this, I had to extend my rental for the month at a cost of about $1,800 to be able to get home to Los Angeles. As I write this on 12/1/2023, I have still not received my vehicle from the dealership and the part is still not available. I've now lost almost 4 months of use of my car and still make payments on it, after I purchased it at lease end. The car had about 55,000 miles on the odometer when the car stopped working and the BECM issue was discovered. The status on the part for my car is still backordered with no ETA. After reading GMs claims they have sufficient replacements in supply, I write this complaint to call their bluff, as no parts are available.
Corrective Action:
On 8/3/ 2023, my 2018 Chevrolet Volt lost propulsion power while I was camping in the Lassen National Forest near Susanville, CA. I was leaving my campsite when I was on the way to Bend, OR when the car lost power and went into limp mode. It was a two lane road on CA 36 without a shoulder, so I was stuck on a travel lane. I was able to turn the car off and on for a few seconds where I would reach a maximum speed of about 15 mph for about 5-10 seconds before the car would go into limp mode again. I did this for about 20 to 30 times until I reached an incline and the car did not have enough power to inch up the hill, so I had to push the car down the travel lane to the nearest open space I could find that would not block the travel lane. After walking two miles to get cell phone reception, I was able to contact AAA where then towed my vehicle two hours south to the nearest Chevrolet dealership in Reno, NV (Champion Chevrolet). I had to rent a car to continue my trip and eventually get back home. On 8/21/2023, I was contacted by Champion Chevrolet and was told that the issue was the issue was the Battery Energy Control Module (BECM) and that was going to be covered under warranty. However, they noted that the BECM was on national backorder and that there was no ETA for when they would receive the part. Because of this, I had to extend my rental for the month at a cost of about $1,800 to be able to get home to Los Angeles. As I write this on 12/1/2023, I have still not received my vehicle from the dealership and the part is still not available. I've now lost almost 4 months of use of my car and still make payments on it, after I purchased it at lease end. The car had about 55,000 miles on the odometer when the car stopped working and the BECM issue was discovered. The status on the part for my car is still backordered with no ETA. After reading GMs claims they have sufficient replacements in supply, I write this complaint to call their bluff, as no parts are available.
Additional Notes:
On 8/3/ 2023, my 2018 Chevrolet Volt lost propulsion power while I was camping in the Lassen National Forest near Susanville, CA. I was leaving my campsite when I was on the way to Bend, OR when the car lost power and went into limp mode. It was a two lane road on CA 36 without a shoulder, so I was stuck on a travel lane. I was able to turn the car off and on for a few seconds where I would reach a maximum speed of about 15 mph for about 5-10 seconds before the car would go into limp mode again. I did this for about 20 to 30 times until I reached an incline and the car did not have enough power to inch up the hill, so I had to push the car down the travel lane to the nearest open space I could find that would not block the travel lane. After walking two miles to get cell phone reception, I was able to contact AAA where then towed my vehicle two hours south to the nearest Chevrolet dealership in Reno, NV (Champion Chevrolet). I had to rent a car to continue my trip and eventually get back home. On 8/21/2023, I was contacted by Champion Chevrolet and was told that the issue was the issue was the Battery Energy Control Module (BECM) and that was going to be covered under warranty. However, they noted that the BECM was on national backorder and that there was no ETA for when they would receive the part. Because of this, I had to extend my rental for the month at a cost of about $1,800 to be able to get home to Los Angeles. As I write this on 12/1/2023, I have still not received my vehicle from the dealership and the part is still not available. I've now lost almost 4 months of use of my car and still make payments on it, after I purchased it at lease end. The car had about 55,000 miles on the odometer when the car stopped working and the BECM issue was discovered. The status on the part for my car is still backordered with no ETA. After reading GMs claims they have sufficient replacements in supply, I write this complaint to call their bluff, as no parts are available.
Mfg Campaign: 11557951
Recall Date: Dec 1, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Upon attempting to start the car, displayed "Propulsion Power Is Reduced" error message and "Check Engine" light came on, and the car failed to start. Mission Bay Chevrolet on Morena Blvd in San Diego repaired the car by replacing the BECM. This repair was covered under the Voltec warranty, so I was not charged for it, but lost usage of the car for 18 days it was in the shop. November 8-26, 2021.
Corrective Action:
Upon attempting to start the car, displayed "Propulsion Power Is Reduced" error message and "Check Engine" light came on, and the car failed to start. Mission Bay Chevrolet on Morena Blvd in San Diego repaired the car by replacing the BECM. This repair was covered under the Voltec warranty, so I was not charged for it, but lost usage of the car for 18 days it was in the shop. November 8-26, 2021.
Additional Notes:
Upon attempting to start the car, displayed "Propulsion Power Is Reduced" error message and "Check Engine" light came on, and the car failed to start. Mission Bay Chevrolet on Morena Blvd in San Diego repaired the car by replacing the BECM. This repair was covered under the Voltec warranty, so I was not charged for it, but lost usage of the car for 18 days it was in the shop. November 8-26, 2021.
Mfg Campaign: 11557990
Recall Date: Dec 1, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 Volt will not shut off. Shift to Park displayed on console. Problem has been diagnosed at dealer. Problem is under Service Bulletin 19-NA-206, Voltec (Electric and Hybrid Vehicle) Warranty. Dealer and GM refuses to repair. Problem has been occuring for several weeks.
Corrective Action:
2018 Volt will not shut off. Shift to Park displayed on console. Problem has been diagnosed at dealer. Problem is under Service Bulletin 19-NA-206, Voltec (Electric and Hybrid Vehicle) Warranty. Dealer and GM refuses to repair. Problem has been occuring for several weeks.
Additional Notes:
2018 Volt will not shut off. Shift to Park displayed on console. Problem has been diagnosed at dealer. Problem is under Service Bulletin 19-NA-206, Voltec (Electric and Hybrid Vehicle) Warranty. Dealer and GM refuses to repair. Problem has been occuring for several weeks.
Mfg Campaign: 11556255
Recall Date: Nov 21, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Chevrolet Volt. The contact stated while driving 65 MPH, the vehicle sputtered and independently turned to the right. The contact was able to pull to the side of the road and became aware that the vehicle was smoking. There was no warning light illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 80,200.
Corrective Action:
The contact owns a 2018 Chevrolet Volt. The contact stated while driving 65 MPH, the vehicle sputtered and independently turned to the right. The contact was able to pull to the side of the road and became aware that the vehicle was smoking. There was no warning light illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 80,200.
Additional Notes:
The contact owns a 2018 Chevrolet Volt. The contact stated while driving 65 MPH, the vehicle sputtered and independently turned to the right. The contact was able to pull to the side of the road and became aware that the vehicle was smoking. There was no warning light illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 80,200.
Mfg Campaign: 11551382
Recall Date: Oct 23, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car lost propulsion while driving on an on-ramp road onto an interstate, luckily the car was able to make it the shoulder. Vehicle slowed to below 40mph and intermittently down to 0mph when waiting and restarting vehicle. Able to finally get home in the emergency lane. VERY DANGEROUS and do not recommend! The check engine light was not on prior to this and it was taken to the dealership where it diagnosed as a faulty battery energy control module (BECM). The part is under warranty and awaiting replacement, but no spare parts are currently available. Internet review indicates an average of 3 months or 90-day until part received, serviced, installed, and repaired. Dealership without loaner car until November 22nd. Unacceptable customer service per previous GM rules to have a rental available and did not offer a rental service alternative upon drop off of the 2018 Volt.
Corrective Action:
The car lost propulsion while driving on an on-ramp road onto an interstate, luckily the car was able to make it the shoulder. Vehicle slowed to below 40mph and intermittently down to 0mph when waiting and restarting vehicle. Able to finally get home in the emergency lane. VERY DANGEROUS and do not recommend! The check engine light was not on prior to this and it was taken to the dealership where it diagnosed as a faulty battery energy control module (BECM). The part is under warranty and awaiting replacement, but no spare parts are currently available. Internet review indicates an average of 3 months or 90-day until part received, serviced, installed, and repaired. Dealership without loaner car until November 22nd. Unacceptable customer service per previous GM rules to have a rental available and did not offer a rental service alternative upon drop off of the 2018 Volt.
Additional Notes:
The car lost propulsion while driving on an on-ramp road onto an interstate, luckily the car was able to make it the shoulder. Vehicle slowed to below 40mph and intermittently down to 0mph when waiting and restarting vehicle. Able to finally get home in the emergency lane. VERY DANGEROUS and do not recommend! The check engine light was not on prior to this and it was taken to the dealership where it diagnosed as a faulty battery energy control module (BECM). The part is under warranty and awaiting replacement, but no spare parts are currently available. Internet review indicates an average of 3 months or 90-day until part received, serviced, installed, and repaired. Dealership without loaner car until November 22nd. Unacceptable customer service per previous GM rules to have a rental available and did not offer a rental service alternative upon drop off of the 2018 Volt.
Mfg Campaign: 11545935
Recall Date: Sep 21, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car is demonstrating a "shift to park" error when I put it in park, which means I cannot turn off the vehicle fully. I am concerned I will be stuck somewhere if this issue is not fixed. It appears to be a known problem at GM and they irregularly cover it under warranty. It should be a recall issue that is fixed for free because it is a problem.
Corrective Action:
My car is demonstrating a "shift to park" error when I put it in park, which means I cannot turn off the vehicle fully. I am concerned I will be stuck somewhere if this issue is not fixed. It appears to be a known problem at GM and they irregularly cover it under warranty. It should be a recall issue that is fixed for free because it is a problem.
Additional Notes:
My car is demonstrating a "shift to park" error when I put it in park, which means I cannot turn off the vehicle fully. I am concerned I will be stuck somewhere if this issue is not fixed. It appears to be a known problem at GM and they irregularly cover it under warranty. It should be a recall issue that is fixed for free because it is a problem.
Mfg Campaign: 11543432
Recall Date: Sep 8, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A Shift to Park message displayed while the vehicle is in park. The car will not turn off and continues to run. The issue is well documented through GM/Chevrolet, as they have a service bulletin (19-NA-206) for it. That document specifically states that the Voltec Warranty covers this issue, but Chevrolet is refusing to service my car based on its VIN number, despite identifying it as the same issue. And for the last question, no lights initially came on but then the check engine light came back on. When the car was finally turned off at the dealership, it turned back on with no issue lights or messages.
Corrective Action:
A Shift to Park message displayed while the vehicle is in park. The car will not turn off and continues to run. The issue is well documented through GM/Chevrolet, as they have a service bulletin (19-NA-206) for it. That document specifically states that the Voltec Warranty covers this issue, but Chevrolet is refusing to service my car based on its VIN number, despite identifying it as the same issue. And for the last question, no lights initially came on but then the check engine light came back on. When the car was finally turned off at the dealership, it turned back on with no issue lights or messages.
Additional Notes:
A Shift to Park message displayed while the vehicle is in park. The car will not turn off and continues to run. The issue is well documented through GM/Chevrolet, as they have a service bulletin (19-NA-206) for it. That document specifically states that the Voltec Warranty covers this issue, but Chevrolet is refusing to service my car based on its VIN number, despite identifying it as the same issue. And for the last question, no lights initially came on but then the check engine light came back on. When the car was finally turned off at the dealership, it turned back on with no issue lights or messages.
Mfg Campaign: 11540125
Recall Date: Aug 22, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
A Shift to Park message displayed while the vehicle is in park. The car will not turn off and continues to run. The issue is well documented through GM/Chevrolet, as they have a service bulletin (19-NA-206) for it. That document specifically states that the Voltec Warranty covers this issue, but Chevrolet is refusing to service my car based on its VIN number, despite identifying it as the same issue. And for the last question, no lights initially came on but then the check engine light came back on. When the car was finally turned off at the dealership, it turned back on with no issue lights or messages.
Corrective Action:
A Shift to Park message displayed while the vehicle is in park. The car will not turn off and continues to run. The issue is well documented through GM/Chevrolet, as they have a service bulletin (19-NA-206) for it. That document specifically states that the Voltec Warranty covers this issue, but Chevrolet is refusing to service my car based on its VIN number, despite identifying it as the same issue. And for the last question, no lights initially came on but then the check engine light came back on. When the car was finally turned off at the dealership, it turned back on with no issue lights or messages.
Additional Notes:
A Shift to Park message displayed while the vehicle is in park. The car will not turn off and continues to run. The issue is well documented through GM/Chevrolet, as they have a service bulletin (19-NA-206) for it. That document specifically states that the Voltec Warranty covers this issue, but Chevrolet is refusing to service my car based on its VIN number, despite identifying it as the same issue. And for the last question, no lights initially came on but then the check engine light came back on. When the car was finally turned off at the dealership, it turned back on with no issue lights or messages.
Mfg Campaign: 11540125
Recall Date: Aug 22, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car is stopped and shifted into park. When ignition switch is hit to turn vehicle off display reads "shift to park." Car does not register that car is already in park and cannot turn car off.
Corrective Action:
Car is stopped and shifted into park. When ignition switch is hit to turn vehicle off display reads "shift to park." Car does not register that car is already in park and cannot turn car off.
Additional Notes:
Car is stopped and shifted into park. When ignition switch is hit to turn vehicle off display reads "shift to park." Car does not register that car is already in park and cannot turn car off.
Mfg Campaign: 11533126
Recall Date: Jul 18, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The car lost propulsion while driving on the interstate, luckily the car was able to make it the shoulder. The check engine light was not on prior to this and it was taken to the dealership where it diagnosed as a faulty battery energy control module (BECM). The part is awaiting replacement, but no spare parts are currently available.
Corrective Action:
The car lost propulsion while driving on the interstate, luckily the car was able to make it the shoulder. The check engine light was not on prior to this and it was taken to the dealership where it diagnosed as a faulty battery energy control module (BECM). The part is awaiting replacement, but no spare parts are currently available.
Additional Notes:
The car lost propulsion while driving on the interstate, luckily the car was able to make it the shoulder. The check engine light was not on prior to this and it was taken to the dealership where it diagnosed as a faulty battery energy control module (BECM). The part is awaiting replacement, but no spare parts are currently available.
Mfg Campaign: 11528182
Recall Date: Jun 21, 2023
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
There is a lot of interior chrome, something I have complained to GMC about before. Today it caused me to be temporarily blinded by the reflection of the sun at multiple angles preventing me from seeing other vehicles. I had my 3 year old daughter in the car with me as I was nearly killed because I could not [XXX] see. If my daughter had been hurt I would have lost my [XXX] mind because I TOLD GMC ABOUT THIS BEFORE!!!! Interior chrome is dangerous and needs to go. At a bare minimum they need to offer replacement parts and install for all this interior chrome. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
There is a lot of interior chrome, something I have complained to GMC about before. Today it caused me to be temporarily blinded by the reflection of the sun at multiple angles preventing me from seeing other vehicles. I had my 3 year old daughter in the car with me as I was nearly killed because I could not [XXX] see. If my daughter had been hurt I would have lost my [XXX] mind because I TOLD GMC ABOUT THIS BEFORE!!!! Interior chrome is dangerous and needs to go. At a bare minimum they need to offer replacement parts and install for all this interior chrome. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
There is a lot of interior chrome, something I have complained to GMC about before. Today it caused me to be temporarily blinded by the reflection of the sun at multiple angles preventing me from seeing other vehicles. I had my 3 year old daughter in the car with me as I was nearly killed because I could not [XXX] see. If my daughter had been hurt I would have lost my [XXX] mind because I TOLD GMC ABOUT THIS BEFORE!!!! Interior chrome is dangerous and needs to go. At a bare minimum they need to offer replacement parts and install for all this interior chrome. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11527276
Recall Date: Jun 15, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When the vehicle is placed in park and I attempt to turn it off, the dash will indicate the vehicle is not in park and subsequently, the vehicle cannot be turned off. Sometimes, if you wiggle the shifter or move it through all the settings (RNDL) and back to park, it will resolve the issue. Sometimes, it can take a few minutes to resolve the issue. It's getting worse. If you can't shut off car someone can steal it, you also can't lock doors.
Corrective Action:
When the vehicle is placed in park and I attempt to turn it off, the dash will indicate the vehicle is not in park and subsequently, the vehicle cannot be turned off. Sometimes, if you wiggle the shifter or move it through all the settings (RNDL) and back to park, it will resolve the issue. Sometimes, it can take a few minutes to resolve the issue. It's getting worse. If you can't shut off car someone can steal it, you also can't lock doors.
Additional Notes:
When the vehicle is placed in park and I attempt to turn it off, the dash will indicate the vehicle is not in park and subsequently, the vehicle cannot be turned off. Sometimes, if you wiggle the shifter or move it through all the settings (RNDL) and back to park, it will resolve the issue. Sometimes, it can take a few minutes to resolve the issue. It's getting worse. If you can't shut off car someone can steal it, you also can't lock doors.
Mfg Campaign: 11522767
Recall Date: May 18, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When the vehicle is placed in park and I attempt to turn it off, the dash will indicate the vehicle is not in park and subsequently, the vehicle cannot be turned off. Sometimes, if you wiggle the shifter or move it through all the settings (RNDL) and back to park, it will resolve the issue. Sometimes, it can take a few minutes to resolve the issue. It's getting worse. If you can't shut off car someone can steal it, you also can't lock doors.
Corrective Action:
When the vehicle is placed in park and I attempt to turn it off, the dash will indicate the vehicle is not in park and subsequently, the vehicle cannot be turned off. Sometimes, if you wiggle the shifter or move it through all the settings (RNDL) and back to park, it will resolve the issue. Sometimes, it can take a few minutes to resolve the issue. It's getting worse. If you can't shut off car someone can steal it, you also can't lock doors.
Additional Notes:
When the vehicle is placed in park and I attempt to turn it off, the dash will indicate the vehicle is not in park and subsequently, the vehicle cannot be turned off. Sometimes, if you wiggle the shifter or move it through all the settings (RNDL) and back to park, it will resolve the issue. Sometimes, it can take a few minutes to resolve the issue. It's getting worse. If you can't shut off car someone can steal it, you also can't lock doors.
Mfg Campaign: 11522767
Recall Date: May 18, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury