Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18315
Recall Date: Sep 26, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
Consumer Complaints
309 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle is 2018 Chevrolet volt with approx 91000 miles, purchased new in California with both PZEV and Voltec warranties in place. Vehicle produced MIL in December, in Colorado, with exterior temperatures ~30 degrees, after attempting to remote start. The resulting OnStar Codes P1AEE, P1AEF, and P0AC4 indicating "the electric propulsion system is not performing as expected. Please service immediately." Drove the vehicle to the nearest dealership assuming there could be an unexpected loss of power. Identified PIC6285B as trouble shooting aid for the dealership. The dealership stated they contacted their GM TAC representative and the service foreman and TAC agreed the vehicle needed a transmission flush. No indication that the work would be covered by the bulletin found. Customer contacted Chevrolet EV advisor and confirmed vehicle did not qualify for any warranty as the diagnostics indicated a category 4 issue associated with the bulletin but the repairs required were a transmission flush. This was contrary to the published bulletin, other customer reports, as well as the specific DTCs expected. Customer believes diagnostics would be covered by bulletin or warranty given a repair was identified based on the trouble codes that were pulled. Dealership and GM did not agree with customers belief. Customer forced to pay in order to recover vehicle after 1 week.
Corrective Action:
Vehicle is 2018 Chevrolet volt with approx 91000 miles, purchased new in California with both PZEV and Voltec warranties in place. Vehicle produced MIL in December, in Colorado, with exterior temperatures ~30 degrees, after attempting to remote start. The resulting OnStar Codes P1AEE, P1AEF, and P0AC4 indicating "the electric propulsion system is not performing as expected. Please service immediately." Drove the vehicle to the nearest dealership assuming there could be an unexpected loss of power. Identified PIC6285B as trouble shooting aid for the dealership. The dealership stated they contacted their GM TAC representative and the service foreman and TAC agreed the vehicle needed a transmission flush. No indication that the work would be covered by the bulletin found. Customer contacted Chevrolet EV advisor and confirmed vehicle did not qualify for any warranty as the diagnostics indicated a category 4 issue associated with the bulletin but the repairs required were a transmission flush. This was contrary to the published bulletin, other customer reports, as well as the specific DTCs expected. Customer believes diagnostics would be covered by bulletin or warranty given a repair was identified based on the trouble codes that were pulled. Dealership and GM did not agree with customers belief. Customer forced to pay in order to recover vehicle after 1 week.
Additional Notes:
Vehicle is 2018 Chevrolet volt with approx 91000 miles, purchased new in California with both PZEV and Voltec warranties in place. Vehicle produced MIL in December, in Colorado, with exterior temperatures ~30 degrees, after attempting to remote start. The resulting OnStar Codes P1AEE, P1AEF, and P0AC4 indicating "the electric propulsion system is not performing as expected. Please service immediately." Drove the vehicle to the nearest dealership assuming there could be an unexpected loss of power. Identified PIC6285B as trouble shooting aid for the dealership. The dealership stated they contacted their GM TAC representative and the service foreman and TAC agreed the vehicle needed a transmission flush. No indication that the work would be covered by the bulletin found. Customer contacted Chevrolet EV advisor and confirmed vehicle did not qualify for any warranty as the diagnostics indicated a category 4 issue associated with the bulletin but the repairs required were a transmission flush. This was contrary to the published bulletin, other customer reports, as well as the specific DTCs expected. Customer believes diagnostics would be covered by bulletin or warranty given a repair was identified based on the trouble codes that were pulled. Dealership and GM did not agree with customers belief. Customer forced to pay in order to recover vehicle after 1 week.
Mfg Campaign: 11559935
Recall Date: Dec 13, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle is 2018 Chevrolet volt with approx 91000 miles, purchased new in California with both PZEV and Voltec warranties in place. Vehicle produced MIL in December, in Colorado, with exterior temperatures ~30 degrees, after attempting to remote start. The resulting OnStar Codes P1AEE, P1AEF, and P0AC4 indicating "the electric propulsion system is not performing as expected. Please service immediately." Drove the vehicle to the nearest dealership assuming there could be an unexpected loss of power. Identified PIC6285B as trouble shooting aid for the dealership. The dealership stated they contacted their GM TAC representative and the service foreman and TAC agreed the vehicle needed a transmission flush. No indication that the work would be covered by the bulletin found. Customer contacted Chevrolet EV advisor and confirmed vehicle did not qualify for any warranty as the diagnostics indicated a category 4 issue associated with the bulletin but the repairs required were a transmission flush. This was contrary to the published bulletin, other customer reports, as well as the specific DTCs expected. Customer believes diagnostics would be covered by bulletin or warranty given a repair was identified based on the trouble codes that were pulled. Dealership and GM did not agree with customers belief. Customer forced to pay in order to recover vehicle after 1 week.
Corrective Action:
Vehicle is 2018 Chevrolet volt with approx 91000 miles, purchased new in California with both PZEV and Voltec warranties in place. Vehicle produced MIL in December, in Colorado, with exterior temperatures ~30 degrees, after attempting to remote start. The resulting OnStar Codes P1AEE, P1AEF, and P0AC4 indicating "the electric propulsion system is not performing as expected. Please service immediately." Drove the vehicle to the nearest dealership assuming there could be an unexpected loss of power. Identified PIC6285B as trouble shooting aid for the dealership. The dealership stated they contacted their GM TAC representative and the service foreman and TAC agreed the vehicle needed a transmission flush. No indication that the work would be covered by the bulletin found. Customer contacted Chevrolet EV advisor and confirmed vehicle did not qualify for any warranty as the diagnostics indicated a category 4 issue associated with the bulletin but the repairs required were a transmission flush. This was contrary to the published bulletin, other customer reports, as well as the specific DTCs expected. Customer believes diagnostics would be covered by bulletin or warranty given a repair was identified based on the trouble codes that were pulled. Dealership and GM did not agree with customers belief. Customer forced to pay in order to recover vehicle after 1 week.
Additional Notes:
Vehicle is 2018 Chevrolet volt with approx 91000 miles, purchased new in California with both PZEV and Voltec warranties in place. Vehicle produced MIL in December, in Colorado, with exterior temperatures ~30 degrees, after attempting to remote start. The resulting OnStar Codes P1AEE, P1AEF, and P0AC4 indicating "the electric propulsion system is not performing as expected. Please service immediately." Drove the vehicle to the nearest dealership assuming there could be an unexpected loss of power. Identified PIC6285B as trouble shooting aid for the dealership. The dealership stated they contacted their GM TAC representative and the service foreman and TAC agreed the vehicle needed a transmission flush. No indication that the work would be covered by the bulletin found. Customer contacted Chevrolet EV advisor and confirmed vehicle did not qualify for any warranty as the diagnostics indicated a category 4 issue associated with the bulletin but the repairs required were a transmission flush. This was contrary to the published bulletin, other customer reports, as well as the specific DTCs expected. Customer believes diagnostics would be covered by bulletin or warranty given a repair was identified based on the trouble codes that were pulled. Dealership and GM did not agree with customers belief. Customer forced to pay in order to recover vehicle after 1 week.
Mfg Campaign: 11559935
Recall Date: Dec 13, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle is 2018 Chevrolet volt with approx 91000 miles, purchased new in California with both PZEV and Voltec warranties in place. Vehicle produced MIL in December, in Colorado, with exterior temperatures ~30 degrees, after attempting to remote start. The resulting OnStar Codes P1AEE, P1AEF, and P0AC4 indicating "the electric propulsion system is not performing as expected. Please service immediately." Drove the vehicle to the nearest dealership assuming there could be an unexpected loss of power. Identified PIC6285B as trouble shooting aid for the dealership. The dealership stated they contacted their GM TAC representative and the service foreman and TAC agreed the vehicle needed a transmission flush. No indication that the work would be covered by the bulletin found. Customer contacted Chevrolet EV advisor and confirmed vehicle did not qualify for any warranty as the diagnostics indicated a category 4 issue associated with the bulletin but the repairs required were a transmission flush. This was contrary to the published bulletin, other customer reports, as well as the specific DTCs expected. Customer believes diagnostics would be covered by bulletin or warranty given a repair was identified based on the trouble codes that were pulled. Dealership and GM did not agree with customers belief. Customer forced to pay in order to recover vehicle after 1 week.
Corrective Action:
Vehicle is 2018 Chevrolet volt with approx 91000 miles, purchased new in California with both PZEV and Voltec warranties in place. Vehicle produced MIL in December, in Colorado, with exterior temperatures ~30 degrees, after attempting to remote start. The resulting OnStar Codes P1AEE, P1AEF, and P0AC4 indicating "the electric propulsion system is not performing as expected. Please service immediately." Drove the vehicle to the nearest dealership assuming there could be an unexpected loss of power. Identified PIC6285B as trouble shooting aid for the dealership. The dealership stated they contacted their GM TAC representative and the service foreman and TAC agreed the vehicle needed a transmission flush. No indication that the work would be covered by the bulletin found. Customer contacted Chevrolet EV advisor and confirmed vehicle did not qualify for any warranty as the diagnostics indicated a category 4 issue associated with the bulletin but the repairs required were a transmission flush. This was contrary to the published bulletin, other customer reports, as well as the specific DTCs expected. Customer believes diagnostics would be covered by bulletin or warranty given a repair was identified based on the trouble codes that were pulled. Dealership and GM did not agree with customers belief. Customer forced to pay in order to recover vehicle after 1 week.
Additional Notes:
Vehicle is 2018 Chevrolet volt with approx 91000 miles, purchased new in California with both PZEV and Voltec warranties in place. Vehicle produced MIL in December, in Colorado, with exterior temperatures ~30 degrees, after attempting to remote start. The resulting OnStar Codes P1AEE, P1AEF, and P0AC4 indicating "the electric propulsion system is not performing as expected. Please service immediately." Drove the vehicle to the nearest dealership assuming there could be an unexpected loss of power. Identified PIC6285B as trouble shooting aid for the dealership. The dealership stated they contacted their GM TAC representative and the service foreman and TAC agreed the vehicle needed a transmission flush. No indication that the work would be covered by the bulletin found. Customer contacted Chevrolet EV advisor and confirmed vehicle did not qualify for any warranty as the diagnostics indicated a category 4 issue associated with the bulletin but the repairs required were a transmission flush. This was contrary to the published bulletin, other customer reports, as well as the specific DTCs expected. Customer believes diagnostics would be covered by bulletin or warranty given a repair was identified based on the trouble codes that were pulled. Dealership and GM did not agree with customers belief. Customer forced to pay in order to recover vehicle after 1 week.
Mfg Campaign: 11559935
Recall Date: Dec 13, 2023
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
In August 2023, while driving on I-93 in Boston, car switched from Battery Mode to Engine Mode, and Driver Information Screen reported "Reduced Propulsion". Propulsion Battery charge and gasoline fuel levels were adequate such that this should not have happened. In this Reduced Propulsion state the environmental systems, i.e. Heat/Defrost/AC, become inoperative. A thunder storm overhead was pouring cold rainwater on the windshield and it became fogged inside from condensation. Because windshield Defrost was not functioning my passenger and I had no recourse but to frantically grab whatever we could to wipe away the condensation and keep some small amount of road visibility. This problem is intermittent. Car is available for inspection upon request. Reduced visibility in a moving vehicle is a safety hazard to the driver and all those in their vicinity. A dealer or service center has not been alerted. The vehicle has not been inspected for this problem. The intermittent problem of vehicle entering "Reduced Propulsion" Mode first occurred in July of 2023. I have an On Board Diagnostic (OBD) reader that always reports Diagnostic Trouble Code (DTC) P1E00 when the problem occurs.
Corrective Action:
In August 2023, while driving on I-93 in Boston, car switched from Battery Mode to Engine Mode, and Driver Information Screen reported "Reduced Propulsion". Propulsion Battery charge and gasoline fuel levels were adequate such that this should not have happened. In this Reduced Propulsion state the environmental systems, i.e. Heat/Defrost/AC, become inoperative. A thunder storm overhead was pouring cold rainwater on the windshield and it became fogged inside from condensation. Because windshield Defrost was not functioning my passenger and I had no recourse but to frantically grab whatever we could to wipe away the condensation and keep some small amount of road visibility. This problem is intermittent. Car is available for inspection upon request. Reduced visibility in a moving vehicle is a safety hazard to the driver and all those in their vicinity. A dealer or service center has not been alerted. The vehicle has not been inspected for this problem. The intermittent problem of vehicle entering "Reduced Propulsion" Mode first occurred in July of 2023. I have an On Board Diagnostic (OBD) reader that always reports Diagnostic Trouble Code (DTC) P1E00 when the problem occurs.
Additional Notes:
In August 2023, while driving on I-93 in Boston, car switched from Battery Mode to Engine Mode, and Driver Information Screen reported "Reduced Propulsion". Propulsion Battery charge and gasoline fuel levels were adequate such that this should not have happened. In this Reduced Propulsion state the environmental systems, i.e. Heat/Defrost/AC, become inoperative. A thunder storm overhead was pouring cold rainwater on the windshield and it became fogged inside from condensation. Because windshield Defrost was not functioning my passenger and I had no recourse but to frantically grab whatever we could to wipe away the condensation and keep some small amount of road visibility. This problem is intermittent. Car is available for inspection upon request. Reduced visibility in a moving vehicle is a safety hazard to the driver and all those in their vicinity. A dealer or service center has not been alerted. The vehicle has not been inspected for this problem. The intermittent problem of vehicle entering "Reduced Propulsion" Mode first occurred in July of 2023. I have an On Board Diagnostic (OBD) reader that always reports Diagnostic Trouble Code (DTC) P1E00 when the problem occurs.
Mfg Campaign: 11559255
Recall Date: Dec 9, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
In August 2023, while driving on I-93 in Boston, car switched from Battery Mode to Engine Mode, and Driver Information Screen reported "Reduced Propulsion". Propulsion Battery charge and gasoline fuel levels were adequate such that this should not have happened. In this Reduced Propulsion state the environmental systems, i.e. Heat/Defrost/AC, become inoperative. A thunder storm overhead was pouring cold rainwater on the windshield and it became fogged inside from condensation. Because windshield Defrost was not functioning my passenger and I had no recourse but to frantically grab whatever we could to wipe away the condensation and keep some small amount of road visibility. This problem is intermittent. Car is available for inspection upon request. Reduced visibility in a moving vehicle is a safety hazard to the driver and all those in their vicinity. A dealer or service center has not been alerted. The vehicle has not been inspected for this problem. The intermittent problem of vehicle entering "Reduced Propulsion" Mode first occurred in July of 2023. I have an On Board Diagnostic (OBD) reader that always reports Diagnostic Trouble Code (DTC) P1E00 when the problem occurs.
Corrective Action:
In August 2023, while driving on I-93 in Boston, car switched from Battery Mode to Engine Mode, and Driver Information Screen reported "Reduced Propulsion". Propulsion Battery charge and gasoline fuel levels were adequate such that this should not have happened. In this Reduced Propulsion state the environmental systems, i.e. Heat/Defrost/AC, become inoperative. A thunder storm overhead was pouring cold rainwater on the windshield and it became fogged inside from condensation. Because windshield Defrost was not functioning my passenger and I had no recourse but to frantically grab whatever we could to wipe away the condensation and keep some small amount of road visibility. This problem is intermittent. Car is available for inspection upon request. Reduced visibility in a moving vehicle is a safety hazard to the driver and all those in their vicinity. A dealer or service center has not been alerted. The vehicle has not been inspected for this problem. The intermittent problem of vehicle entering "Reduced Propulsion" Mode first occurred in July of 2023. I have an On Board Diagnostic (OBD) reader that always reports Diagnostic Trouble Code (DTC) P1E00 when the problem occurs.
Additional Notes:
In August 2023, while driving on I-93 in Boston, car switched from Battery Mode to Engine Mode, and Driver Information Screen reported "Reduced Propulsion". Propulsion Battery charge and gasoline fuel levels were adequate such that this should not have happened. In this Reduced Propulsion state the environmental systems, i.e. Heat/Defrost/AC, become inoperative. A thunder storm overhead was pouring cold rainwater on the windshield and it became fogged inside from condensation. Because windshield Defrost was not functioning my passenger and I had no recourse but to frantically grab whatever we could to wipe away the condensation and keep some small amount of road visibility. This problem is intermittent. Car is available for inspection upon request. Reduced visibility in a moving vehicle is a safety hazard to the driver and all those in their vicinity. A dealer or service center has not been alerted. The vehicle has not been inspected for this problem. The intermittent problem of vehicle entering "Reduced Propulsion" Mode first occurred in July of 2023. I have an On Board Diagnostic (OBD) reader that always reports Diagnostic Trouble Code (DTC) P1E00 when the problem occurs.
Mfg Campaign: 11559255
Recall Date: Dec 9, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car died while driving down road. Has engine codes to service high voltage system although It showed a full battery it only had 1 mile range and the gas motor wouldn't run.
Corrective Action:
Car died while driving down road. Has engine codes to service high voltage system although It showed a full battery it only had 1 mile range and the gas motor wouldn't run.
Additional Notes:
Car died while driving down road. Has engine codes to service high voltage system although It showed a full battery it only had 1 mile range and the gas motor wouldn't run.
Mfg Campaign: 11559324
Recall Date: Dec 9, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Car died while driving down road. Has engine codes to service high voltage system although It showed a full battery it only had 1 mile range and the gas motor wouldn't run.
Corrective Action:
Car died while driving down road. Has engine codes to service high voltage system although It showed a full battery it only had 1 mile range and the gas motor wouldn't run.
Additional Notes:
Car died while driving down road. Has engine codes to service high voltage system although It showed a full battery it only had 1 mile range and the gas motor wouldn't run.
Mfg Campaign: 11559324
Recall Date: Dec 9, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car died while driving down road. Has engine codes to service high voltage system although It showed a full battery it only had 1 mile range and the gas motor wouldn't run.
Corrective Action:
Car died while driving down road. Has engine codes to service high voltage system although It showed a full battery it only had 1 mile range and the gas motor wouldn't run.
Additional Notes:
Car died while driving down road. Has engine codes to service high voltage system although It showed a full battery it only had 1 mile range and the gas motor wouldn't run.
Mfg Campaign: 11559324
Recall Date: Dec 9, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Battery Energy Control Module needs to be replaced (BECM). The car is available to be inspected at Key Chevrolet in South Burlington, VT. The car was parked when it failed. The car wouldn't start (lights on the dashboard came on) and it wouldn't turn off. I got a "shift to park" error message, regardless of which gear I was in. The car wouldn't go into Drive to go forward with either the drive battery or the gas generator. I had the car was towed to the dealership. It was inspected and diagnosed by them. When they did the diagnosis, they said the BECM had failed and there were cells in the drive battery that needed to be replaced. The BECM failure is a common problem with Chevrolet Volts and is covered by the Voltec warranty. There were no warning lights or other warnings (e.g., reduced propulsion) whatsoever. The car had shut off like normal but would not start or turn completely off. I was fortunate to have had the BECM fail while the car was parked. My understanding is that BECMs can fail while the car is moving and the power will stop and you won't have any control.
Corrective Action:
The Battery Energy Control Module needs to be replaced (BECM). The car is available to be inspected at Key Chevrolet in South Burlington, VT. The car was parked when it failed. The car wouldn't start (lights on the dashboard came on) and it wouldn't turn off. I got a "shift to park" error message, regardless of which gear I was in. The car wouldn't go into Drive to go forward with either the drive battery or the gas generator. I had the car was towed to the dealership. It was inspected and diagnosed by them. When they did the diagnosis, they said the BECM had failed and there were cells in the drive battery that needed to be replaced. The BECM failure is a common problem with Chevrolet Volts and is covered by the Voltec warranty. There were no warning lights or other warnings (e.g., reduced propulsion) whatsoever. The car had shut off like normal but would not start or turn completely off. I was fortunate to have had the BECM fail while the car was parked. My understanding is that BECMs can fail while the car is moving and the power will stop and you won't have any control.
Additional Notes:
The Battery Energy Control Module needs to be replaced (BECM). The car is available to be inspected at Key Chevrolet in South Burlington, VT. The car was parked when it failed. The car wouldn't start (lights on the dashboard came on) and it wouldn't turn off. I got a "shift to park" error message, regardless of which gear I was in. The car wouldn't go into Drive to go forward with either the drive battery or the gas generator. I had the car was towed to the dealership. It was inspected and diagnosed by them. When they did the diagnosis, they said the BECM had failed and there were cells in the drive battery that needed to be replaced. The BECM failure is a common problem with Chevrolet Volts and is covered by the Voltec warranty. There were no warning lights or other warnings (e.g., reduced propulsion) whatsoever. The car had shut off like normal but would not start or turn completely off. I was fortunate to have had the BECM fail while the car was parked. My understanding is that BECMs can fail while the car is moving and the power will stop and you won't have any control.
Mfg Campaign: 11559182
Recall Date: Dec 8, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The Battery Energy Control Module needs to be replaced (BECM). The car is available to be inspected at Key Chevrolet in South Burlington, VT. The car was parked when it failed. The car wouldn't start (lights on the dashboard came on) and it wouldn't turn off. I got a "shift to park" error message, regardless of which gear I was in. The car wouldn't go into Drive to go forward with either the drive battery or the gas generator. I had the car was towed to the dealership. It was inspected and diagnosed by them. When they did the diagnosis, they said the BECM had failed and there were cells in the drive battery that needed to be replaced. The BECM failure is a common problem with Chevrolet Volts and is covered by the Voltec warranty. There were no warning lights or other warnings (e.g., reduced propulsion) whatsoever. The car had shut off like normal but would not start or turn completely off. I was fortunate to have had the BECM fail while the car was parked. My understanding is that BECMs can fail while the car is moving and the power will stop and you won't have any control.
Corrective Action:
The Battery Energy Control Module needs to be replaced (BECM). The car is available to be inspected at Key Chevrolet in South Burlington, VT. The car was parked when it failed. The car wouldn't start (lights on the dashboard came on) and it wouldn't turn off. I got a "shift to park" error message, regardless of which gear I was in. The car wouldn't go into Drive to go forward with either the drive battery or the gas generator. I had the car was towed to the dealership. It was inspected and diagnosed by them. When they did the diagnosis, they said the BECM had failed and there were cells in the drive battery that needed to be replaced. The BECM failure is a common problem with Chevrolet Volts and is covered by the Voltec warranty. There were no warning lights or other warnings (e.g., reduced propulsion) whatsoever. The car had shut off like normal but would not start or turn completely off. I was fortunate to have had the BECM fail while the car was parked. My understanding is that BECMs can fail while the car is moving and the power will stop and you won't have any control.
Additional Notes:
The Battery Energy Control Module needs to be replaced (BECM). The car is available to be inspected at Key Chevrolet in South Burlington, VT. The car was parked when it failed. The car wouldn't start (lights on the dashboard came on) and it wouldn't turn off. I got a "shift to park" error message, regardless of which gear I was in. The car wouldn't go into Drive to go forward with either the drive battery or the gas generator. I had the car was towed to the dealership. It was inspected and diagnosed by them. When they did the diagnosis, they said the BECM had failed and there were cells in the drive battery that needed to be replaced. The BECM failure is a common problem with Chevrolet Volts and is covered by the Voltec warranty. There were no warning lights or other warnings (e.g., reduced propulsion) whatsoever. The car had shut off like normal but would not start or turn completely off. I was fortunate to have had the BECM fail while the car was parked. My understanding is that BECMs can fail while the car is moving and the power will stop and you won't have any control.
Mfg Campaign: 11559182
Recall Date: Dec 8, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The Battery Energy Control Module needs to be replaced (BECM). The car is available to be inspected at Key Chevrolet in South Burlington, VT. The car was parked when it failed. The car wouldn't start (lights on the dashboard came on) and it wouldn't turn off. I got a "shift to park" error message, regardless of which gear I was in. The car wouldn't go into Drive to go forward with either the drive battery or the gas generator. I had the car was towed to the dealership. It was inspected and diagnosed by them. When they did the diagnosis, they said the BECM had failed and there were cells in the drive battery that needed to be replaced. The BECM failure is a common problem with Chevrolet Volts and is covered by the Voltec warranty. There were no warning lights or other warnings (e.g., reduced propulsion) whatsoever. The car had shut off like normal but would not start or turn completely off. I was fortunate to have had the BECM fail while the car was parked. My understanding is that BECMs can fail while the car is moving and the power will stop and you won't have any control.
Corrective Action:
The Battery Energy Control Module needs to be replaced (BECM). The car is available to be inspected at Key Chevrolet in South Burlington, VT. The car was parked when it failed. The car wouldn't start (lights on the dashboard came on) and it wouldn't turn off. I got a "shift to park" error message, regardless of which gear I was in. The car wouldn't go into Drive to go forward with either the drive battery or the gas generator. I had the car was towed to the dealership. It was inspected and diagnosed by them. When they did the diagnosis, they said the BECM had failed and there were cells in the drive battery that needed to be replaced. The BECM failure is a common problem with Chevrolet Volts and is covered by the Voltec warranty. There were no warning lights or other warnings (e.g., reduced propulsion) whatsoever. The car had shut off like normal but would not start or turn completely off. I was fortunate to have had the BECM fail while the car was parked. My understanding is that BECMs can fail while the car is moving and the power will stop and you won't have any control.
Additional Notes:
The Battery Energy Control Module needs to be replaced (BECM). The car is available to be inspected at Key Chevrolet in South Burlington, VT. The car was parked when it failed. The car wouldn't start (lights on the dashboard came on) and it wouldn't turn off. I got a "shift to park" error message, regardless of which gear I was in. The car wouldn't go into Drive to go forward with either the drive battery or the gas generator. I had the car was towed to the dealership. It was inspected and diagnosed by them. When they did the diagnosis, they said the BECM had failed and there were cells in the drive battery that needed to be replaced. The BECM failure is a common problem with Chevrolet Volts and is covered by the Voltec warranty. There were no warning lights or other warnings (e.g., reduced propulsion) whatsoever. The car had shut off like normal but would not start or turn completely off. I was fortunate to have had the BECM fail while the car was parked. My understanding is that BECMs can fail while the car is moving and the power will stop and you won't have any control.
Mfg Campaign: 11559182
Recall Date: Dec 8, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
the vehicle will lose power without warning on a regular basis. the vehicle will also accelerate unexpectedly when switching from battery to engine power at speeds under 50 mph. I have taken the vehicle to the dealer and have been informed there is nothing they can do for me, the vehicle does not have any faulty components.
Corrective Action:
the vehicle will lose power without warning on a regular basis. the vehicle will also accelerate unexpectedly when switching from battery to engine power at speeds under 50 mph. I have taken the vehicle to the dealer and have been informed there is nothing they can do for me, the vehicle does not have any faulty components.
Additional Notes:
the vehicle will lose power without warning on a regular basis. the vehicle will also accelerate unexpectedly when switching from battery to engine power at speeds under 50 mph. I have taken the vehicle to the dealer and have been informed there is nothing they can do for me, the vehicle does not have any faulty components.
Mfg Campaign: 11558886
Recall Date: Dec 7, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
the vehicle will lose power without warning on a regular basis. the vehicle will also accelerate unexpectedly when switching from battery to engine power at speeds under 50 mph. I have taken the vehicle to the dealer and have been informed there is nothing they can do for me, the vehicle does not have any faulty components.
Corrective Action:
the vehicle will lose power without warning on a regular basis. the vehicle will also accelerate unexpectedly when switching from battery to engine power at speeds under 50 mph. I have taken the vehicle to the dealer and have been informed there is nothing they can do for me, the vehicle does not have any faulty components.
Additional Notes:
the vehicle will lose power without warning on a regular basis. the vehicle will also accelerate unexpectedly when switching from battery to engine power at speeds under 50 mph. I have taken the vehicle to the dealer and have been informed there is nothing they can do for me, the vehicle does not have any faulty components.
Mfg Campaign: 11558886
Recall Date: Dec 7, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
the vehicle will lose power without warning on a regular basis. the vehicle will also accelerate unexpectedly when switching from battery to engine power at speeds under 50 mph. I have taken the vehicle to the dealer and have been informed there is nothing they can do for me, the vehicle does not have any faulty components.
Corrective Action:
the vehicle will lose power without warning on a regular basis. the vehicle will also accelerate unexpectedly when switching from battery to engine power at speeds under 50 mph. I have taken the vehicle to the dealer and have been informed there is nothing they can do for me, the vehicle does not have any faulty components.
Additional Notes:
the vehicle will lose power without warning on a regular basis. the vehicle will also accelerate unexpectedly when switching from battery to engine power at speeds under 50 mph. I have taken the vehicle to the dealer and have been informed there is nothing they can do for me, the vehicle does not have any faulty components.
Mfg Campaign: 11558886
Recall Date: Dec 7, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2018 Cheverolet Volt stopped charging via the PHEV port, the check engine light came on, and "Propulsion Power Is Reduced" read on the driver display. Car acceleration began to lag and I called the dealership service department immediately. I took it to the service dept and they said the repair is under warranty but the part is back-ordered with no ETA on when I will get my car back, but I should keep it there to prevent from getting stranded. They will provide no loaner car. It is currently at the dealership and I have no transportation. This appears to be a BECM issue.
Corrective Action:
My 2018 Cheverolet Volt stopped charging via the PHEV port, the check engine light came on, and "Propulsion Power Is Reduced" read on the driver display. Car acceleration began to lag and I called the dealership service department immediately. I took it to the service dept and they said the repair is under warranty but the part is back-ordered with no ETA on when I will get my car back, but I should keep it there to prevent from getting stranded. They will provide no loaner car. It is currently at the dealership and I have no transportation. This appears to be a BECM issue.
Additional Notes:
My 2018 Cheverolet Volt stopped charging via the PHEV port, the check engine light came on, and "Propulsion Power Is Reduced" read on the driver display. Car acceleration began to lag and I called the dealership service department immediately. I took it to the service dept and they said the repair is under warranty but the part is back-ordered with no ETA on when I will get my car back, but I should keep it there to prevent from getting stranded. They will provide no loaner car. It is currently at the dealership and I have no transportation. This appears to be a BECM issue.
Mfg Campaign: 11559036
Recall Date: Dec 7, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My 2018 Cheverolet Volt stopped charging via the PHEV port, the check engine light came on, and "Propulsion Power Is Reduced" read on the driver display. Car acceleration began to lag and I called the dealership service department immediately. I took it to the service dept and they said the repair is under warranty but the part is back-ordered with no ETA on when I will get my car back, but I should keep it there to prevent from getting stranded. They will provide no loaner car. It is currently at the dealership and I have no transportation. This appears to be a BECM issue.
Corrective Action:
My 2018 Cheverolet Volt stopped charging via the PHEV port, the check engine light came on, and "Propulsion Power Is Reduced" read on the driver display. Car acceleration began to lag and I called the dealership service department immediately. I took it to the service dept and they said the repair is under warranty but the part is back-ordered with no ETA on when I will get my car back, but I should keep it there to prevent from getting stranded. They will provide no loaner car. It is currently at the dealership and I have no transportation. This appears to be a BECM issue.
Additional Notes:
My 2018 Cheverolet Volt stopped charging via the PHEV port, the check engine light came on, and "Propulsion Power Is Reduced" read on the driver display. Car acceleration began to lag and I called the dealership service department immediately. I took it to the service dept and they said the repair is under warranty but the part is back-ordered with no ETA on when I will get my car back, but I should keep it there to prevent from getting stranded. They will provide no loaner car. It is currently at the dealership and I have no transportation. This appears to be a BECM issue.
Mfg Campaign: 11559036
Recall Date: Dec 7, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle failed to restart after being parked in a garage all day while at work. On board diagnostics returned multiple codes concerning the EV battery and vehicle integrated control module. Specific descriptions include: The Lithium-Ion Battery is not performing as expected. An issue has been detected in the Onboard Charging System which manages your vehicles battery pack charge level; Vehicle network communication code. The network provides a communications link between systems inside the vehicle and when the network is disrupted a code can be set. If vehicle functionality is impacted please seek service soon. Dealership indicates the Battery Module needs replacing and part is back-ordered with unknown delivery time. There had been no warning or other diagnostic codes visible prior to the failure.
Corrective Action:
The vehicle failed to restart after being parked in a garage all day while at work. On board diagnostics returned multiple codes concerning the EV battery and vehicle integrated control module. Specific descriptions include: The Lithium-Ion Battery is not performing as expected. An issue has been detected in the Onboard Charging System which manages your vehicles battery pack charge level; Vehicle network communication code. The network provides a communications link between systems inside the vehicle and when the network is disrupted a code can be set. If vehicle functionality is impacted please seek service soon. Dealership indicates the Battery Module needs replacing and part is back-ordered with unknown delivery time. There had been no warning or other diagnostic codes visible prior to the failure.
Additional Notes:
The vehicle failed to restart after being parked in a garage all day while at work. On board diagnostics returned multiple codes concerning the EV battery and vehicle integrated control module. Specific descriptions include: The Lithium-Ion Battery is not performing as expected. An issue has been detected in the Onboard Charging System which manages your vehicles battery pack charge level; Vehicle network communication code. The network provides a communications link between systems inside the vehicle and when the network is disrupted a code can be set. If vehicle functionality is impacted please seek service soon. Dealership indicates the Battery Module needs replacing and part is back-ordered with unknown delivery time. There had been no warning or other diagnostic codes visible prior to the failure.
Mfg Campaign: 11558641
Recall Date: Dec 5, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle failed to restart after being parked in a garage all day while at work. On board diagnostics returned multiple codes concerning the EV battery and vehicle integrated control module. Specific descriptions include: The Lithium-Ion Battery is not performing as expected. An issue has been detected in the Onboard Charging System which manages your vehicles battery pack charge level; Vehicle network communication code. The network provides a communications link between systems inside the vehicle and when the network is disrupted a code can be set. If vehicle functionality is impacted please seek service soon. Dealership indicates the Battery Module needs replacing and part is back-ordered with unknown delivery time. There had been no warning or other diagnostic codes visible prior to the failure.
Corrective Action:
The vehicle failed to restart after being parked in a garage all day while at work. On board diagnostics returned multiple codes concerning the EV battery and vehicle integrated control module. Specific descriptions include: The Lithium-Ion Battery is not performing as expected. An issue has been detected in the Onboard Charging System which manages your vehicles battery pack charge level; Vehicle network communication code. The network provides a communications link between systems inside the vehicle and when the network is disrupted a code can be set. If vehicle functionality is impacted please seek service soon. Dealership indicates the Battery Module needs replacing and part is back-ordered with unknown delivery time. There had been no warning or other diagnostic codes visible prior to the failure.
Additional Notes:
The vehicle failed to restart after being parked in a garage all day while at work. On board diagnostics returned multiple codes concerning the EV battery and vehicle integrated control module. Specific descriptions include: The Lithium-Ion Battery is not performing as expected. An issue has been detected in the Onboard Charging System which manages your vehicles battery pack charge level; Vehicle network communication code. The network provides a communications link between systems inside the vehicle and when the network is disrupted a code can be set. If vehicle functionality is impacted please seek service soon. Dealership indicates the Battery Module needs replacing and part is back-ordered with unknown delivery time. There had been no warning or other diagnostic codes visible prior to the failure.
Mfg Campaign: 11558641
Recall Date: Dec 5, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle failed to restart after being parked in a garage all day while at work. On board diagnostics returned multiple codes concerning the EV battery and vehicle integrated control module. Specific descriptions include: The Lithium-Ion Battery is not performing as expected. An issue has been detected in the Onboard Charging System which manages your vehicles battery pack charge level; Vehicle network communication code. The network provides a communications link between systems inside the vehicle and when the network is disrupted a code can be set. If vehicle functionality is impacted please seek service soon. Dealership indicates the Battery Module needs replacing and part is back-ordered with unknown delivery time. There had been no warning or other diagnostic codes visible prior to the failure.
Corrective Action:
The vehicle failed to restart after being parked in a garage all day while at work. On board diagnostics returned multiple codes concerning the EV battery and vehicle integrated control module. Specific descriptions include: The Lithium-Ion Battery is not performing as expected. An issue has been detected in the Onboard Charging System which manages your vehicles battery pack charge level; Vehicle network communication code. The network provides a communications link between systems inside the vehicle and when the network is disrupted a code can be set. If vehicle functionality is impacted please seek service soon. Dealership indicates the Battery Module needs replacing and part is back-ordered with unknown delivery time. There had been no warning or other diagnostic codes visible prior to the failure.
Additional Notes:
The vehicle failed to restart after being parked in a garage all day while at work. On board diagnostics returned multiple codes concerning the EV battery and vehicle integrated control module. Specific descriptions include: The Lithium-Ion Battery is not performing as expected. An issue has been detected in the Onboard Charging System which manages your vehicles battery pack charge level; Vehicle network communication code. The network provides a communications link between systems inside the vehicle and when the network is disrupted a code can be set. If vehicle functionality is impacted please seek service soon. Dealership indicates the Battery Module needs replacing and part is back-ordered with unknown delivery time. There had been no warning or other diagnostic codes visible prior to the failure.
Mfg Campaign: 11558641
Recall Date: Dec 5, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Driving down interstate when the following error came up on the console: ACTION REQUIRED: SHIFT VEHICLE INTO PARK Coasted to a stop in the middle of a homeless encampment under the freeway. I was in fear of my life due to the failure of the vehicle. Vehicle taken to Rydell Chevrolet 18600 Devonshire St, Los Angeles, CA 91324. Told the Power Inverter Module had failed. Parts unavailable.
Corrective Action:
Driving down interstate when the following error came up on the console: ACTION REQUIRED: SHIFT VEHICLE INTO PARK Coasted to a stop in the middle of a homeless encampment under the freeway. I was in fear of my life due to the failure of the vehicle. Vehicle taken to Rydell Chevrolet 18600 Devonshire St, Los Angeles, CA 91324. Told the Power Inverter Module had failed. Parts unavailable.
Additional Notes:
Driving down interstate when the following error came up on the console: ACTION REQUIRED: SHIFT VEHICLE INTO PARK Coasted to a stop in the middle of a homeless encampment under the freeway. I was in fear of my life due to the failure of the vehicle. Vehicle taken to Rydell Chevrolet 18600 Devonshire St, Los Angeles, CA 91324. Told the Power Inverter Module had failed. Parts unavailable.
Mfg Campaign: 11558463
Recall Date: Dec 4, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury