Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18315
Recall Date: Sep 26, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
Consumer Complaints
47 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Chevrolet Volt. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the battery high-voltage disconnect relay. The vehicle was not repaired due to a lack of part availability. The manufacturer was notified of the failure, a case was opened, and the manufacturer confirmed that the part was on backorder. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2019 Chevrolet Volt. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the battery high-voltage disconnect relay. The vehicle was not repaired due to a lack of part availability. The manufacturer was notified of the failure, a case was opened, and the manufacturer confirmed that the part was on backorder. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2019 Chevrolet Volt. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the battery high-voltage disconnect relay. The vehicle was not repaired due to a lack of part availability. The manufacturer was notified of the failure, a case was opened, and the manufacturer confirmed that the part was on backorder. The failure mileage was 80,000.
Mfg Campaign: 11655912
Recall Date: Apr 21, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When shifted into park, persistent error message that car was not in park. Unable to shut off the car despite numerous manipulations of shift. Few similar preceeding incidents were resolved by shift to drive then back to park. Goes to dealer tomorrow. Car running endlessly is dangerous. What if I could not stay with the car, or the car was on the local ferry. No one has inspected it yet. First time problem occured was in November 2024. Most recent more serious problem occured Friday. I am afraid to use the car since, and have not driven it since.
Corrective Action:
When shifted into park, persistent error message that car was not in park. Unable to shut off the car despite numerous manipulations of shift. Few similar preceeding incidents were resolved by shift to drive then back to park. Goes to dealer tomorrow. Car running endlessly is dangerous. What if I could not stay with the car, or the car was on the local ferry. No one has inspected it yet. First time problem occured was in November 2024. Most recent more serious problem occured Friday. I am afraid to use the car since, and have not driven it since.
Additional Notes:
When shifted into park, persistent error message that car was not in park. Unable to shut off the car despite numerous manipulations of shift. Few similar preceeding incidents were resolved by shift to drive then back to park. Goes to dealer tomorrow. Car running endlessly is dangerous. What if I could not stay with the car, or the car was on the local ferry. No one has inspected it yet. First time problem occured was in November 2024. Most recent more serious problem occured Friday. I am afraid to use the car since, and have not driven it since.
Mfg Campaign: 11630944
Recall Date: Dec 16, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When shifted into park, persistent error message that car was not in park. Unable to shut off the car despite numerous manipulations of shift. Few similar preceeding incidents were resolved by shift to drive then back to park. Goes to dealer tomorrow. Car running endlessly is dangerous. What if I could not stay with the car, or the car was on the local ferry. No one has inspected it yet. First time problem occured was in November 2024. Most recent more serious problem occured Friday. I am afraid to use the car since, and have not driven it since.
Corrective Action:
When shifted into park, persistent error message that car was not in park. Unable to shut off the car despite numerous manipulations of shift. Few similar preceeding incidents were resolved by shift to drive then back to park. Goes to dealer tomorrow. Car running endlessly is dangerous. What if I could not stay with the car, or the car was on the local ferry. No one has inspected it yet. First time problem occured was in November 2024. Most recent more serious problem occured Friday. I am afraid to use the car since, and have not driven it since.
Additional Notes:
When shifted into park, persistent error message that car was not in park. Unable to shut off the car despite numerous manipulations of shift. Few similar preceeding incidents were resolved by shift to drive then back to park. Goes to dealer tomorrow. Car running endlessly is dangerous. What if I could not stay with the car, or the car was on the local ferry. No one has inspected it yet. First time problem occured was in November 2024. Most recent more serious problem occured Friday. I am afraid to use the car since, and have not driven it since.
Mfg Campaign: 11630944
Recall Date: Dec 16, 2024
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
Driver seat frame has a loud squeak during normal operation of vehicle. Driver seat is a critical safety item, and my concern is that the seat frame has a manufacturing defect.
Corrective Action:
Driver seat frame has a loud squeak during normal operation of vehicle. Driver seat is a critical safety item, and my concern is that the seat frame has a manufacturing defect.
Additional Notes:
Driver seat frame has a loud squeak during normal operation of vehicle. Driver seat is a critical safety item, and my concern is that the seat frame has a manufacturing defect.
Mfg Campaign: 11629041
Recall Date: Dec 5, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Two incidents related to the powertrain. 1) In December, 2023, the EV battery was drained and the car would not start based on the gas motor. The dealer fixed it in our recollection. 2) On [XXX], I was driving the car out of a Detroit Convention Center parking lot, going up the ramp when the car, with no warning, completely lost power and stopped. The message on the display said "Powertrain loss" or "Powertrain lost." I wish I had taken a photo of it, but I was panicked. Cars were backed up behind me on the ramp out of the parking garage, honking and having to back up. I tried turning the car off and on, googling the problem, and was about to call a tow truck when after 12-13 minutes, I was able to restart the car. I was scared that this could happen again on the freeway. When we could do it together, my husband and I took the car to Chevrolet Suburban of Ann Arbor, which says that they can find nothing wrong with the car, cannot replicate the problem, and that the car computer does not have any error code. They and GM are not willing to do anything to fix it. If they are really unable to find an error code, then something is wrong with the car computer too. I will not drive that car again until it is fixed - I consider it to be risking my life and others' lives to do so. We are spending a lot of money leasing a replacement vehicle as they will not even give us a loaner. The car is just sitting in their lot. And if we trade it in, will they resell it to someone else, potentially putting their lives at risk? - The vehicle is available for inspection at Chevrolet Suburban Ann Arbor. - My safety was at risk. So was that of other drivers around me. I could have been rear-ended. - The problem has not been reproduced/confirmed. - The vehicle and component have not been inspected by the manufacturer, police etc to our knowledge. - There was NO warning ahead of time and no symptoms prior to the problem. The warning message displayed simultaneously with the problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN
Corrective Action:
Two incidents related to the powertrain. 1) In December, 2023, the EV battery was drained and the car would not start based on the gas motor. The dealer fixed it in our recollection. 2) On [XXX], I was driving the car out of a Detroit Convention Center parking lot, going up the ramp when the car, with no warning, completely lost power and stopped. The message on the display said "Powertrain loss" or "Powertrain lost." I wish I had taken a photo of it, but I was panicked. Cars were backed up behind me on the ramp out of the parking garage, honking and having to back up. I tried turning the car off and on, googling the problem, and was about to call a tow truck when after 12-13 minutes, I was able to restart the car. I was scared that this could happen again on the freeway. When we could do it together, my husband and I took the car to Chevrolet Suburban of Ann Arbor, which says that they can find nothing wrong with the car, cannot replicate the problem, and that the car computer does not have any error code. They and GM are not willing to do anything to fix it. If they are really unable to find an error code, then something is wrong with the car computer too. I will not drive that car again until it is fixed - I consider it to be risking my life and others' lives to do so. We are spending a lot of money leasing a replacement vehicle as they will not even give us a loaner. The car is just sitting in their lot. And if we trade it in, will they resell it to someone else, potentially putting their lives at risk? - The vehicle is available for inspection at Chevrolet Suburban Ann Arbor. - My safety was at risk. So was that of other drivers around me. I could have been rear-ended. - The problem has not been reproduced/confirmed. - The vehicle and component have not been inspected by the manufacturer, police etc to our knowledge. - There was NO warning ahead of time and no symptoms prior to the problem. The warning message displayed simultaneously with the problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN
Additional Notes:
Two incidents related to the powertrain. 1) In December, 2023, the EV battery was drained and the car would not start based on the gas motor. The dealer fixed it in our recollection. 2) On [XXX], I was driving the car out of a Detroit Convention Center parking lot, going up the ramp when the car, with no warning, completely lost power and stopped. The message on the display said "Powertrain loss" or "Powertrain lost." I wish I had taken a photo of it, but I was panicked. Cars were backed up behind me on the ramp out of the parking garage, honking and having to back up. I tried turning the car off and on, googling the problem, and was about to call a tow truck when after 12-13 minutes, I was able to restart the car. I was scared that this could happen again on the freeway. When we could do it together, my husband and I took the car to Chevrolet Suburban of Ann Arbor, which says that they can find nothing wrong with the car, cannot replicate the problem, and that the car computer does not have any error code. They and GM are not willing to do anything to fix it. If they are really unable to find an error code, then something is wrong with the car computer too. I will not drive that car again until it is fixed - I consider it to be risking my life and others' lives to do so. We are spending a lot of money leasing a replacement vehicle as they will not even give us a loaner. The car is just sitting in their lot. And if we trade it in, will they resell it to someone else, potentially putting their lives at risk? - The vehicle is available for inspection at Chevrolet Suburban Ann Arbor. - My safety was at risk. So was that of other drivers around me. I could have been rear-ended. - The problem has not been reproduced/confirmed. - The vehicle and component have not been inspected by the manufacturer, police etc to our knowledge. - There was NO warning ahead of time and no symptoms prior to the problem. The warning message displayed simultaneously with the problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN
Mfg Campaign: 11595761
Recall Date: Jun 21, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Mileage: 38523 Engine Not Available Service Soon Propulsion Power Is Reduced Fuel Range Low: 3/4 Tank full of gas [XXX] - I was driving Northbound on [XXX] South of Castlewood in Northern California. I was driving 70 mph when I suddenly received the error messages above on my dashboard screen. The vehicle immediately had power from 70 mph quickly going below 59 mph. The traffic was extremely high and I had to quickly use my hazard flashes and carefully maneuver to the right shoulder of the frwy. The vehicle lost power so quickly I could have easily been rear ended or in a serious vehicle accident. The dealer test drove the vehicle and stated they received the errors at 95 mph. The dealership is recommending I have the entire transmission replaced with the assembly and the 45,000 mile maintenance. No other warning lamps, messages or symptoms or failures occurred. First occurrence [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Mileage: 38523 Engine Not Available Service Soon Propulsion Power Is Reduced Fuel Range Low: 3/4 Tank full of gas [XXX] - I was driving Northbound on [XXX] South of Castlewood in Northern California. I was driving 70 mph when I suddenly received the error messages above on my dashboard screen. The vehicle immediately had power from 70 mph quickly going below 59 mph. The traffic was extremely high and I had to quickly use my hazard flashes and carefully maneuver to the right shoulder of the frwy. The vehicle lost power so quickly I could have easily been rear ended or in a serious vehicle accident. The dealer test drove the vehicle and stated they received the errors at 95 mph. The dealership is recommending I have the entire transmission replaced with the assembly and the 45,000 mile maintenance. No other warning lamps, messages or symptoms or failures occurred. First occurrence [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Mileage: 38523 Engine Not Available Service Soon Propulsion Power Is Reduced Fuel Range Low: 3/4 Tank full of gas [XXX] - I was driving Northbound on [XXX] South of Castlewood in Northern California. I was driving 70 mph when I suddenly received the error messages above on my dashboard screen. The vehicle immediately had power from 70 mph quickly going below 59 mph. The traffic was extremely high and I had to quickly use my hazard flashes and carefully maneuver to the right shoulder of the frwy. The vehicle lost power so quickly I could have easily been rear ended or in a serious vehicle accident. The dealer test drove the vehicle and stated they received the errors at 95 mph. The dealership is recommending I have the entire transmission replaced with the assembly and the 45,000 mile maintenance. No other warning lamps, messages or symptoms or failures occurred. First occurrence [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11592645
Recall Date: Jun 5, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Mileage: 38523 Engine Not Available Service Soon Propulsion Power Is Reduced Fuel Range Low: 3/4 Tank full of gas [XXX] - I was driving Northbound on [XXX] South of Castlewood in Northern California. I was driving 70 mph when I suddenly received the error messages above on my dashboard screen. The vehicle immediately had power from 70 mph quickly going below 59 mph. The traffic was extremely high and I had to quickly use my hazard flashes and carefully maneuver to the right shoulder of the frwy. The vehicle lost power so quickly I could have easily been rear ended or in a serious vehicle accident. The dealer test drove the vehicle and stated they received the errors at 95 mph. The dealership is recommending I have the entire transmission replaced with the assembly and the 45,000 mile maintenance. No other warning lamps, messages or symptoms or failures occurred. First occurrence [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Mileage: 38523 Engine Not Available Service Soon Propulsion Power Is Reduced Fuel Range Low: 3/4 Tank full of gas [XXX] - I was driving Northbound on [XXX] South of Castlewood in Northern California. I was driving 70 mph when I suddenly received the error messages above on my dashboard screen. The vehicle immediately had power from 70 mph quickly going below 59 mph. The traffic was extremely high and I had to quickly use my hazard flashes and carefully maneuver to the right shoulder of the frwy. The vehicle lost power so quickly I could have easily been rear ended or in a serious vehicle accident. The dealer test drove the vehicle and stated they received the errors at 95 mph. The dealership is recommending I have the entire transmission replaced with the assembly and the 45,000 mile maintenance. No other warning lamps, messages or symptoms or failures occurred. First occurrence [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Mileage: 38523 Engine Not Available Service Soon Propulsion Power Is Reduced Fuel Range Low: 3/4 Tank full of gas [XXX] - I was driving Northbound on [XXX] South of Castlewood in Northern California. I was driving 70 mph when I suddenly received the error messages above on my dashboard screen. The vehicle immediately had power from 70 mph quickly going below 59 mph. The traffic was extremely high and I had to quickly use my hazard flashes and carefully maneuver to the right shoulder of the frwy. The vehicle lost power so quickly I could have easily been rear ended or in a serious vehicle accident. The dealer test drove the vehicle and stated they received the errors at 95 mph. The dealership is recommending I have the entire transmission replaced with the assembly and the 45,000 mile maintenance. No other warning lamps, messages or symptoms or failures occurred. First occurrence [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11592645
Recall Date: Jun 5, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Mileage: 38523 Engine Not Available Service Soon Propulsion Power Is Reduced Fuel Range Low: 3/4 Tank full of gas [XXX] - I was driving Northbound on [XXX] South of Castlewood in Northern California. I was driving 70 mph when I suddenly received the error messages above on my dashboard screen. The vehicle immediately had power from 70 mph quickly going below 59 mph. The traffic was extremely high and I had to quickly use my hazard flashes and carefully maneuver to the right shoulder of the frwy. The vehicle lost power so quickly I could have easily been rear ended or in a serious vehicle accident. The dealer test drove the vehicle and stated they received the errors at 95 mph. The dealership is recommending I have the entire transmission replaced with the assembly and the 45,000 mile maintenance. No other warning lamps, messages or symptoms or failures occurred. First occurrence [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Mileage: 38523 Engine Not Available Service Soon Propulsion Power Is Reduced Fuel Range Low: 3/4 Tank full of gas [XXX] - I was driving Northbound on [XXX] South of Castlewood in Northern California. I was driving 70 mph when I suddenly received the error messages above on my dashboard screen. The vehicle immediately had power from 70 mph quickly going below 59 mph. The traffic was extremely high and I had to quickly use my hazard flashes and carefully maneuver to the right shoulder of the frwy. The vehicle lost power so quickly I could have easily been rear ended or in a serious vehicle accident. The dealer test drove the vehicle and stated they received the errors at 95 mph. The dealership is recommending I have the entire transmission replaced with the assembly and the 45,000 mile maintenance. No other warning lamps, messages or symptoms or failures occurred. First occurrence [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Mileage: 38523 Engine Not Available Service Soon Propulsion Power Is Reduced Fuel Range Low: 3/4 Tank full of gas [XXX] - I was driving Northbound on [XXX] South of Castlewood in Northern California. I was driving 70 mph when I suddenly received the error messages above on my dashboard screen. The vehicle immediately had power from 70 mph quickly going below 59 mph. The traffic was extremely high and I had to quickly use my hazard flashes and carefully maneuver to the right shoulder of the frwy. The vehicle lost power so quickly I could have easily been rear ended or in a serious vehicle accident. The dealer test drove the vehicle and stated they received the errors at 95 mph. The dealership is recommending I have the entire transmission replaced with the assembly and the 45,000 mile maintenance. No other warning lamps, messages or symptoms or failures occurred. First occurrence [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11592645
Recall Date: Jun 5, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While driving home one evening, the power steering suddenly failed. A warning message displayed to service the power steering. It became very difficult to steer the car. I had to pull extremely hard on the wheel to be able to make turns. For the turn into my community, I had to make four attempts to get the car to clear the turn through the entrance gate, needing to back up repeatedly and retry. Fortunately I did make it home safely and shut the car down. I made an emergency repair appointment for the next day at a Chevrolet dealership. In the morning the power steering was back. The car was inspected at the dealership. They told me a software update was needed and they charged me $450 to do that.
Corrective Action:
While driving home one evening, the power steering suddenly failed. A warning message displayed to service the power steering. It became very difficult to steer the car. I had to pull extremely hard on the wheel to be able to make turns. For the turn into my community, I had to make four attempts to get the car to clear the turn through the entrance gate, needing to back up repeatedly and retry. Fortunately I did make it home safely and shut the car down. I made an emergency repair appointment for the next day at a Chevrolet dealership. In the morning the power steering was back. The car was inspected at the dealership. They told me a software update was needed and they charged me $450 to do that.
Additional Notes:
While driving home one evening, the power steering suddenly failed. A warning message displayed to service the power steering. It became very difficult to steer the car. I had to pull extremely hard on the wheel to be able to make turns. For the turn into my community, I had to make four attempts to get the car to clear the turn through the entrance gate, needing to back up repeatedly and retry. Fortunately I did make it home safely and shut the car down. I made an emergency repair appointment for the next day at a Chevrolet dealership. In the morning the power steering was back. The car was inspected at the dealership. They told me a software update was needed and they charged me $450 to do that.
Mfg Campaign: 11559330
Recall Date: Dec 9, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle lost propulsion and all power mid turn at approximately 45mph. Powe steering and assisted brakes were gone. Conditions were rainy, resulting in single car crash. Car did not restart. No codes present. Occurred again after repairs at 70mph on highway. Codes P0AC4 and P0C0E indicating Drive Motor Power Inverter B. Despite being under warranty, GM cannot repair, and has no replacement parts. GM has ignored messages requesting buyback per federal law.
Corrective Action:
Vehicle lost propulsion and all power mid turn at approximately 45mph. Powe steering and assisted brakes were gone. Conditions were rainy, resulting in single car crash. Car did not restart. No codes present. Occurred again after repairs at 70mph on highway. Codes P0AC4 and P0C0E indicating Drive Motor Power Inverter B. Despite being under warranty, GM cannot repair, and has no replacement parts. GM has ignored messages requesting buyback per federal law.
Additional Notes:
Vehicle lost propulsion and all power mid turn at approximately 45mph. Powe steering and assisted brakes were gone. Conditions were rainy, resulting in single car crash. Car did not restart. No codes present. Occurred again after repairs at 70mph on highway. Codes P0AC4 and P0C0E indicating Drive Motor Power Inverter B. Despite being under warranty, GM cannot repair, and has no replacement parts. GM has ignored messages requesting buyback per federal law.
Mfg Campaign: 11558106
Recall Date: Dec 2, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle lost propulsion and all power mid turn at approximately 45mph. Powe steering and assisted brakes were gone. Conditions were rainy, resulting in single car crash. Car did not restart. No codes present. Occurred again after repairs at 70mph on highway. Codes P0AC4 and P0C0E indicating Drive Motor Power Inverter B. Despite being under warranty, GM cannot repair, and has no replacement parts. GM has ignored messages requesting buyback per federal law.
Corrective Action:
Vehicle lost propulsion and all power mid turn at approximately 45mph. Powe steering and assisted brakes were gone. Conditions were rainy, resulting in single car crash. Car did not restart. No codes present. Occurred again after repairs at 70mph on highway. Codes P0AC4 and P0C0E indicating Drive Motor Power Inverter B. Despite being under warranty, GM cannot repair, and has no replacement parts. GM has ignored messages requesting buyback per federal law.
Additional Notes:
Vehicle lost propulsion and all power mid turn at approximately 45mph. Powe steering and assisted brakes were gone. Conditions were rainy, resulting in single car crash. Car did not restart. No codes present. Occurred again after repairs at 70mph on highway. Codes P0AC4 and P0C0E indicating Drive Motor Power Inverter B. Despite being under warranty, GM cannot repair, and has no replacement parts. GM has ignored messages requesting buyback per federal law.
Mfg Campaign: 11558106
Recall Date: Dec 2, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle lost propulsion and all power mid turn at approximately 45mph. Powe steering and assisted brakes were gone. Conditions were rainy, resulting in single car crash. Car did not restart. No codes present. Occurred again after repairs at 70mph on highway. Codes P0AC4 and P0C0E indicating Drive Motor Power Inverter B. Despite being under warranty, GM cannot repair, and has no replacement parts. GM has ignored messages requesting buyback per federal law.
Corrective Action:
Vehicle lost propulsion and all power mid turn at approximately 45mph. Powe steering and assisted brakes were gone. Conditions were rainy, resulting in single car crash. Car did not restart. No codes present. Occurred again after repairs at 70mph on highway. Codes P0AC4 and P0C0E indicating Drive Motor Power Inverter B. Despite being under warranty, GM cannot repair, and has no replacement parts. GM has ignored messages requesting buyback per federal law.
Additional Notes:
Vehicle lost propulsion and all power mid turn at approximately 45mph. Powe steering and assisted brakes were gone. Conditions were rainy, resulting in single car crash. Car did not restart. No codes present. Occurred again after repairs at 70mph on highway. Codes P0AC4 and P0C0E indicating Drive Motor Power Inverter B. Despite being under warranty, GM cannot repair, and has no replacement parts. GM has ignored messages requesting buyback per federal law.
Mfg Campaign: 11558106
Recall Date: Dec 2, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am getting "shift to park" error when turning off vehicle. Vehicle does not shut off--problem is defect in the transmission and apparently this is fairly common defect yet there is no recall???
Corrective Action:
I am getting "shift to park" error when turning off vehicle. Vehicle does not shut off--problem is defect in the transmission and apparently this is fairly common defect yet there is no recall???
Additional Notes:
I am getting "shift to park" error when turning off vehicle. Vehicle does not shut off--problem is defect in the transmission and apparently this is fairly common defect yet there is no recall???
Mfg Campaign: 11557660
Recall Date: Nov 30, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle has developed an intermittent issue when placed in park. Displays a message "Attention Needed: Shift to Park" accompanied by audio alerts inside and outside of the vehicle. This is obviously unsafe as the vehicle cannot be parked and turned off reliably. GM Technical Bulletin 19-NA-206 issued in May 2021 (attached) specifically states that that this repair is covered for the Volt by the separate Voltec Component Warranty. GM refuses to honor the warranty.
Corrective Action:
Vehicle has developed an intermittent issue when placed in park. Displays a message "Attention Needed: Shift to Park" accompanied by audio alerts inside and outside of the vehicle. This is obviously unsafe as the vehicle cannot be parked and turned off reliably. GM Technical Bulletin 19-NA-206 issued in May 2021 (attached) specifically states that that this repair is covered for the Volt by the separate Voltec Component Warranty. GM refuses to honor the warranty.
Additional Notes:
Vehicle has developed an intermittent issue when placed in park. Displays a message "Attention Needed: Shift to Park" accompanied by audio alerts inside and outside of the vehicle. This is obviously unsafe as the vehicle cannot be parked and turned off reliably. GM Technical Bulletin 19-NA-206 issued in May 2021 (attached) specifically states that that this repair is covered for the Volt by the separate Voltec Component Warranty. GM refuses to honor the warranty.
Mfg Campaign: 11544689
Recall Date: Sep 15, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased this vehicle from East Bay BMW in Pleasanton, CA on April 8, 2023. On August 28, 2023, to September 4, 2023, I began to receive messages on the dashboard stating shift to park. The shift lever was in park but was not registering this. I had to wiggle the shift lever to get the message to go away and be able to turn my vehicle off. On September 5, 2023, I had the same issue but this time no matter what I did the message would not go away and I was not able to turn my car off for 10 minutes. On September 5, 2023, I called the dealership and spoke with [XXX] -the Service Advisor who told me he would need to speak with his colleagues and get back to me. As of today September 5, 2023. I have no solution to this problem and cannot drive this vehicle for fear I won't be able to have it recognized when it is in park. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I purchased this vehicle from East Bay BMW in Pleasanton, CA on April 8, 2023. On August 28, 2023, to September 4, 2023, I began to receive messages on the dashboard stating shift to park. The shift lever was in park but was not registering this. I had to wiggle the shift lever to get the message to go away and be able to turn my vehicle off. On September 5, 2023, I had the same issue but this time no matter what I did the message would not go away and I was not able to turn my car off for 10 minutes. On September 5, 2023, I called the dealership and spoke with [XXX] -the Service Advisor who told me he would need to speak with his colleagues and get back to me. As of today September 5, 2023. I have no solution to this problem and cannot drive this vehicle for fear I won't be able to have it recognized when it is in park. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I purchased this vehicle from East Bay BMW in Pleasanton, CA on April 8, 2023. On August 28, 2023, to September 4, 2023, I began to receive messages on the dashboard stating shift to park. The shift lever was in park but was not registering this. I had to wiggle the shift lever to get the message to go away and be able to turn my vehicle off. On September 5, 2023, I had the same issue but this time no matter what I did the message would not go away and I was not able to turn my car off for 10 minutes. On September 5, 2023, I called the dealership and spoke with [XXX] -the Service Advisor who told me he would need to speak with his colleagues and get back to me. As of today September 5, 2023. I have no solution to this problem and cannot drive this vehicle for fear I won't be able to have it recognized when it is in park. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11542776
Recall Date: Sep 5, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is a Legitimately Serious Concern regarding GM Vehicles (including Chevrolet) and Dealer Service Compliance with "Safety Warnings" and Reliability Warnings as in Factory Service Manuals. Specifically "Single Use Fasteners" and "Do Not Use Air-Impact on Brake System Fasteners" and "TTY Fastener Dual Pass Torque-to-Yield Specifications" . . . 1.) Widespread Non Compliance with Single Use Brake Components (Fasteners, Seals, Bellows) - every set of Brake-Pads / Rotor Replacement should show corresponding Parts Billing. 2.) Shortcuts to Brake System Service by using Air-Wrench removal / installation using Torture-Sticks. 3.) Multiple Different Torque Specifications for each Component / Fastener (upper/lower/front/rear) likely also 'Shortcuts Taken by using Air-Wrench Torque-Sticks vs Precision Torque Wrench (Pass1=Torque, Pass2 = Rotation Degrees) Seriously these are all called out in the Factory Service Manuals. To inspect, without biasing discovery, but easily, a video (shop security cam) review would easily confirm NONCOMPLIANCE of Impact-Wrench Use on Brake Component Fasteners and TTY Fasteners Protocols and a Simple Review of Brake Rotors should show at least 2 NEW TTY Fasteners per each New Rotor used (check invoices for Rotor Replacement Services). This is NOT A Trivial Picky Customer Concern . . . It is a *Serious Safety Concern* . . . Check the Factory Service Manual, note that most likely inventory control doesn't show TTY Single use Fasteners / Rotor Replacement correlation . . . See Service Manual WARNING . . . Consult your Liability Attorneys to estimate the Cost of Urgent Safety Recall for Dealer Serviced Rotors/Brakes. . . . Compliance is not a Nice To Do Thing . . . Compliance is Mandatory Engineering Factory Service Manual Specifications. Period. Do Not Neglect Action on this Factory Specifications Compliance Mandate as spelled out in detail in the Factory Service Manuals for most GM Vehicles serviced by Certified Dealer Service
Corrective Action:
This is a Legitimately Serious Concern regarding GM Vehicles (including Chevrolet) and Dealer Service Compliance with "Safety Warnings" and Reliability Warnings as in Factory Service Manuals. Specifically "Single Use Fasteners" and "Do Not Use Air-Impact on Brake System Fasteners" and "TTY Fastener Dual Pass Torque-to-Yield Specifications" . . . 1.) Widespread Non Compliance with Single Use Brake Components (Fasteners, Seals, Bellows) - every set of Brake-Pads / Rotor Replacement should show corresponding Parts Billing. 2.) Shortcuts to Brake System Service by using Air-Wrench removal / installation using Torture-Sticks. 3.) Multiple Different Torque Specifications for each Component / Fastener (upper/lower/front/rear) likely also 'Shortcuts Taken by using Air-Wrench Torque-Sticks vs Precision Torque Wrench (Pass1=Torque, Pass2 = Rotation Degrees) Seriously these are all called out in the Factory Service Manuals. To inspect, without biasing discovery, but easily, a video (shop security cam) review would easily confirm NONCOMPLIANCE of Impact-Wrench Use on Brake Component Fasteners and TTY Fasteners Protocols and a Simple Review of Brake Rotors should show at least 2 NEW TTY Fasteners per each New Rotor used (check invoices for Rotor Replacement Services). This is NOT A Trivial Picky Customer Concern . . . It is a *Serious Safety Concern* . . . Check the Factory Service Manual, note that most likely inventory control doesn't show TTY Single use Fasteners / Rotor Replacement correlation . . . See Service Manual WARNING . . . Consult your Liability Attorneys to estimate the Cost of Urgent Safety Recall for Dealer Serviced Rotors/Brakes. . . . Compliance is not a Nice To Do Thing . . . Compliance is Mandatory Engineering Factory Service Manual Specifications. Period. Do Not Neglect Action on this Factory Specifications Compliance Mandate as spelled out in detail in the Factory Service Manuals for most GM Vehicles serviced by Certified Dealer Service
Additional Notes:
This is a Legitimately Serious Concern regarding GM Vehicles (including Chevrolet) and Dealer Service Compliance with "Safety Warnings" and Reliability Warnings as in Factory Service Manuals. Specifically "Single Use Fasteners" and "Do Not Use Air-Impact on Brake System Fasteners" and "TTY Fastener Dual Pass Torque-to-Yield Specifications" . . . 1.) Widespread Non Compliance with Single Use Brake Components (Fasteners, Seals, Bellows) - every set of Brake-Pads / Rotor Replacement should show corresponding Parts Billing. 2.) Shortcuts to Brake System Service by using Air-Wrench removal / installation using Torture-Sticks. 3.) Multiple Different Torque Specifications for each Component / Fastener (upper/lower/front/rear) likely also 'Shortcuts Taken by using Air-Wrench Torque-Sticks vs Precision Torque Wrench (Pass1=Torque, Pass2 = Rotation Degrees) Seriously these are all called out in the Factory Service Manuals. To inspect, without biasing discovery, but easily, a video (shop security cam) review would easily confirm NONCOMPLIANCE of Impact-Wrench Use on Brake Component Fasteners and TTY Fasteners Protocols and a Simple Review of Brake Rotors should show at least 2 NEW TTY Fasteners per each New Rotor used (check invoices for Rotor Replacement Services). This is NOT A Trivial Picky Customer Concern . . . It is a *Serious Safety Concern* . . . Check the Factory Service Manual, note that most likely inventory control doesn't show TTY Single use Fasteners / Rotor Replacement correlation . . . See Service Manual WARNING . . . Consult your Liability Attorneys to estimate the Cost of Urgent Safety Recall for Dealer Serviced Rotors/Brakes. . . . Compliance is not a Nice To Do Thing . . . Compliance is Mandatory Engineering Factory Service Manual Specifications. Period. Do Not Neglect Action on this Factory Specifications Compliance Mandate as spelled out in detail in the Factory Service Manuals for most GM Vehicles serviced by Certified Dealer Service
Mfg Campaign: 11532276
Recall Date: Jul 14, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Started in late summer/fall of 2022 getting 'shift to park' error. The vehicle is in park and unable to turn off the vehicle when I get this error. I have noticed the error is more prone to come on when the parking break is also engaged or if it's on any sort of hill but I cannot pinpoint the cause of the annoying error. Sometimes I could spend 5 minutes or more getting the error to clear--usually am able to clear by doing a combination of moving/turning on/off the parking break, the shift and/or turning on/off the car and/or opening the door.
Corrective Action:
Started in late summer/fall of 2022 getting 'shift to park' error. The vehicle is in park and unable to turn off the vehicle when I get this error. I have noticed the error is more prone to come on when the parking break is also engaged or if it's on any sort of hill but I cannot pinpoint the cause of the annoying error. Sometimes I could spend 5 minutes or more getting the error to clear--usually am able to clear by doing a combination of moving/turning on/off the parking break, the shift and/or turning on/off the car and/or opening the door.
Additional Notes:
Started in late summer/fall of 2022 getting 'shift to park' error. The vehicle is in park and unable to turn off the vehicle when I get this error. I have noticed the error is more prone to come on when the parking break is also engaged or if it's on any sort of hill but I cannot pinpoint the cause of the annoying error. Sometimes I could spend 5 minutes or more getting the error to clear--usually am able to clear by doing a combination of moving/turning on/off the parking break, the shift and/or turning on/off the car and/or opening the door.
Mfg Campaign: 11528326
Recall Date: Jun 22, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 Chevy Volt gave a Shift to Park message when vehicle was already in Park. Could not turn off vehicle. Had to restart Volt, then take out of park, but back in park and message disappeared and was able to safely leave vehicle.This happened approximately 6 times in one outing. Also somehow the electric parking brake light came on the dash console but I had not applied the parking brake yet!! No symptoms, warning lamps, or messages before this happened. Have not made appointment yet to take to dealer to get repaired - hopefully under warranty.
Corrective Action:
2019 Chevy Volt gave a Shift to Park message when vehicle was already in Park. Could not turn off vehicle. Had to restart Volt, then take out of park, but back in park and message disappeared and was able to safely leave vehicle.This happened approximately 6 times in one outing. Also somehow the electric parking brake light came on the dash console but I had not applied the parking brake yet!! No symptoms, warning lamps, or messages before this happened. Have not made appointment yet to take to dealer to get repaired - hopefully under warranty.
Additional Notes:
2019 Chevy Volt gave a Shift to Park message when vehicle was already in Park. Could not turn off vehicle. Had to restart Volt, then take out of park, but back in park and message disappeared and was able to safely leave vehicle.This happened approximately 6 times in one outing. Also somehow the electric parking brake light came on the dash console but I had not applied the parking brake yet!! No symptoms, warning lamps, or messages before this happened. Have not made appointment yet to take to dealer to get repaired - hopefully under warranty.
Mfg Campaign: 11504523
Recall Date: Jan 30, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was getting on the I15 freeway. After I entered, I set the cruise control and it immediately began to accelerate the vehicle to maximum speed. I was unable to turn it off and had to repeatedly push the brakes to keep the speed below 70 + mph. Smoke from the brakes began to fill the passenger compartment. I got off the freeway and when I slowed to about 20 mph, I heard a clunk under the dash and the cruise control turned off. I drove home the rest of the way without cruise control without incident. I am taking the car to a Chevy dealer today to investigate the cause.
Corrective Action:
I was getting on the I15 freeway. After I entered, I set the cruise control and it immediately began to accelerate the vehicle to maximum speed. I was unable to turn it off and had to repeatedly push the brakes to keep the speed below 70 + mph. Smoke from the brakes began to fill the passenger compartment. I got off the freeway and when I slowed to about 20 mph, I heard a clunk under the dash and the cruise control turned off. I drove home the rest of the way without cruise control without incident. I am taking the car to a Chevy dealer today to investigate the cause.
Additional Notes:
I was getting on the I15 freeway. After I entered, I set the cruise control and it immediately began to accelerate the vehicle to maximum speed. I was unable to turn it off and had to repeatedly push the brakes to keep the speed below 70 + mph. Smoke from the brakes began to fill the passenger compartment. I got off the freeway and when I slowed to about 20 mph, I heard a clunk under the dash and the cruise control turned off. I drove home the rest of the way without cruise control without incident. I am taking the car to a Chevy dealer today to investigate the cause.
Mfg Campaign: 11491646
Recall Date: Oct 31, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was getting on the I15 freeway. After I entered, I set the cruise control and it immediately began to accelerate the vehicle to maximum speed. I was unable to turn it off and had to repeatedly push the brakes to keep the speed below 70 + mph. Smoke from the brakes began to fill the passenger compartment. I got off the freeway and when I slowed to about 20 mph, I heard a clunk under the dash and the cruise control turned off. I drove home the rest of the way without cruise control without incident. I am taking the car to a Chevy dealer today to investigate the cause.
Corrective Action:
I was getting on the I15 freeway. After I entered, I set the cruise control and it immediately began to accelerate the vehicle to maximum speed. I was unable to turn it off and had to repeatedly push the brakes to keep the speed below 70 + mph. Smoke from the brakes began to fill the passenger compartment. I got off the freeway and when I slowed to about 20 mph, I heard a clunk under the dash and the cruise control turned off. I drove home the rest of the way without cruise control without incident. I am taking the car to a Chevy dealer today to investigate the cause.
Additional Notes:
I was getting on the I15 freeway. After I entered, I set the cruise control and it immediately began to accelerate the vehicle to maximum speed. I was unable to turn it off and had to repeatedly push the brakes to keep the speed below 70 + mph. Smoke from the brakes began to fill the passenger compartment. I got off the freeway and when I slowed to about 20 mph, I heard a clunk under the dash and the cruise control turned off. I drove home the rest of the way without cruise control without incident. I am taking the car to a Chevy dealer today to investigate the cause.
Mfg Campaign: 11491646
Recall Date: Oct 31, 2022
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