Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Chrysler 200 vehicles manufactured May 24, 2016, to May 25, 2016. Multiple chassis fastener joints may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S59
Recall Date: Aug 10, 2016
Consumer Complaints
577 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AS I AM DRIVING CAR WILL CUT OFF AND TELL YOU TO SHIFT THE CAR TO PARK. IT THEN WILL STALL WHEN YOU TRY TO START IT BACK UP. THIS HAPPENED ON THE INTERSTATE AND THE STREET WHILE IN MOTION.
Corrective Action:
AS I AM DRIVING CAR WILL CUT OFF AND TELL YOU TO SHIFT THE CAR TO PARK. IT THEN WILL STALL WHEN YOU TRY TO START IT BACK UP. THIS HAPPENED ON THE INTERSTATE AND THE STREET WHILE IN MOTION.
Additional Notes:
AS I AM DRIVING CAR WILL CUT OFF AND TELL YOU TO SHIFT THE CAR TO PARK. IT THEN WILL STALL WHEN YOU TRY TO START IT BACK UP. THIS HAPPENED ON THE INTERSTATE AND THE STREET WHILE IN MOTION.
Mfg Campaign: 11190437
Recall Date: Mar 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
ENGINE WAS REBUILT/PARTS REPLACED WITHIN 6 WEEKS OF OWING THE VEHICLE. VEHICLE WAS RETURNED AGAIN FOR SUDDEN SHOCK WHEN EXCEEDING 45 MPH WHILE DRIVING. TODAY 3/20/19 WAS INFORMED AIRBAG IS DEFECTIVE BUT NOT COVERED UNDER WARRANTY. VEHICLE IS SKIPPING AGAIN AT 45+ MPH
Corrective Action:
ENGINE WAS REBUILT/PARTS REPLACED WITHIN 6 WEEKS OF OWING THE VEHICLE. VEHICLE WAS RETURNED AGAIN FOR SUDDEN SHOCK WHEN EXCEEDING 45 MPH WHILE DRIVING. TODAY 3/20/19 WAS INFORMED AIRBAG IS DEFECTIVE BUT NOT COVERED UNDER WARRANTY. VEHICLE IS SKIPPING AGAIN AT 45+ MPH
Additional Notes:
ENGINE WAS REBUILT/PARTS REPLACED WITHIN 6 WEEKS OF OWING THE VEHICLE. VEHICLE WAS RETURNED AGAIN FOR SUDDEN SHOCK WHEN EXCEEDING 45 MPH WHILE DRIVING. TODAY 3/20/19 WAS INFORMED AIRBAG IS DEFECTIVE BUT NOT COVERED UNDER WARRANTY. VEHICLE IS SKIPPING AGAIN AT 45+ MPH
Mfg Campaign: 11190276
Recall Date: Mar 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE WAS REBUILT/PARTS REPLACED WITHIN 6 WEEKS OF OWING THE VEHICLE. VEHICLE WAS RETURNED AGAIN FOR SUDDEN SHOCK WHEN EXCEEDING 45 MPH WHILE DRIVING. TODAY 3/20/19 WAS INFORMED AIRBAG IS DEFECTIVE BUT NOT COVERED UNDER WARRANTY. VEHICLE IS SKIPPING AGAIN AT 45+ MPH
Corrective Action:
ENGINE WAS REBUILT/PARTS REPLACED WITHIN 6 WEEKS OF OWING THE VEHICLE. VEHICLE WAS RETURNED AGAIN FOR SUDDEN SHOCK WHEN EXCEEDING 45 MPH WHILE DRIVING. TODAY 3/20/19 WAS INFORMED AIRBAG IS DEFECTIVE BUT NOT COVERED UNDER WARRANTY. VEHICLE IS SKIPPING AGAIN AT 45+ MPH
Additional Notes:
ENGINE WAS REBUILT/PARTS REPLACED WITHIN 6 WEEKS OF OWING THE VEHICLE. VEHICLE WAS RETURNED AGAIN FOR SUDDEN SHOCK WHEN EXCEEDING 45 MPH WHILE DRIVING. TODAY 3/20/19 WAS INFORMED AIRBAG IS DEFECTIVE BUT NOT COVERED UNDER WARRANTY. VEHICLE IS SKIPPING AGAIN AT 45+ MPH
Mfg Campaign: 11190276
Recall Date: Mar 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ON CITY STREETS WHEN 9 SPEED TRANSMISSION SHIFTS FROM 4TH GEAR TO 5TH GEAR THE TRANSMISSION SHIFT JERKS THE CAR IN A VIOLENT MANNER. THIS DID NOT OCCUR WHEN VEHICLE WAS NEW.
Corrective Action:
ON CITY STREETS WHEN 9 SPEED TRANSMISSION SHIFTS FROM 4TH GEAR TO 5TH GEAR THE TRANSMISSION SHIFT JERKS THE CAR IN A VIOLENT MANNER. THIS DID NOT OCCUR WHEN VEHICLE WAS NEW.
Additional Notes:
ON CITY STREETS WHEN 9 SPEED TRANSMISSION SHIFTS FROM 4TH GEAR TO 5TH GEAR THE TRANSMISSION SHIFT JERKS THE CAR IN A VIOLENT MANNER. THIS DID NOT OCCUR WHEN VEHICLE WAS NEW.
Mfg Campaign: 11187071
Recall Date: Mar 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
MY CAR STALLS WHEN I START TO DRIVE. IF I DON'T LET IT IDLE IN PARK FOR A GOOD 15 MINUTES IT WILL STALL AND TELLS ME TO PUT IT IN PARK. ONCE IT STALLS IT IS DIFFICULT TO RESTART. ALSO THE AIRBAG LIGHT KEEPS COMING ON. IF I HIT THE SMALLEST POTHOLE THE AIRBAG LIGHT COMES ON AND IT GIVES ME A MESSAGE STATING SERVICE AIRBAGS. ALSO THE DRIVERSIDE SEAT CAME UNTRACKED AND CANNOT MOVE IT FORWARD OR BACKWARDS WITHOUT IT MAKING A WEIRD NOISE.
Corrective Action:
MY CAR STALLS WHEN I START TO DRIVE. IF I DON'T LET IT IDLE IN PARK FOR A GOOD 15 MINUTES IT WILL STALL AND TELLS ME TO PUT IT IN PARK. ONCE IT STALLS IT IS DIFFICULT TO RESTART. ALSO THE AIRBAG LIGHT KEEPS COMING ON. IF I HIT THE SMALLEST POTHOLE THE AIRBAG LIGHT COMES ON AND IT GIVES ME A MESSAGE STATING SERVICE AIRBAGS. ALSO THE DRIVERSIDE SEAT CAME UNTRACKED AND CANNOT MOVE IT FORWARD OR BACKWARDS WITHOUT IT MAKING A WEIRD NOISE.
Additional Notes:
MY CAR STALLS WHEN I START TO DRIVE. IF I DON'T LET IT IDLE IN PARK FOR A GOOD 15 MINUTES IT WILL STALL AND TELLS ME TO PUT IT IN PARK. ONCE IT STALLS IT IS DIFFICULT TO RESTART. ALSO THE AIRBAG LIGHT KEEPS COMING ON. IF I HIT THE SMALLEST POTHOLE THE AIRBAG LIGHT COMES ON AND IT GIVES ME A MESSAGE STATING SERVICE AIRBAGS. ALSO THE DRIVERSIDE SEAT CAME UNTRACKED AND CANNOT MOVE IT FORWARD OR BACKWARDS WITHOUT IT MAKING A WEIRD NOISE.
Mfg Campaign: 11187166
Recall Date: Mar 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR STALLS WHEN I START TO DRIVE. IF I DON'T LET IT IDLE IN PARK FOR A GOOD 15 MINUTES IT WILL STALL AND TELLS ME TO PUT IT IN PARK. ONCE IT STALLS IT IS DIFFICULT TO RESTART. ALSO THE AIRBAG LIGHT KEEPS COMING ON. IF I HIT THE SMALLEST POTHOLE THE AIRBAG LIGHT COMES ON AND IT GIVES ME A MESSAGE STATING SERVICE AIRBAGS. ALSO THE DRIVERSIDE SEAT CAME UNTRACKED AND CANNOT MOVE IT FORWARD OR BACKWARDS WITHOUT IT MAKING A WEIRD NOISE.
Corrective Action:
MY CAR STALLS WHEN I START TO DRIVE. IF I DON'T LET IT IDLE IN PARK FOR A GOOD 15 MINUTES IT WILL STALL AND TELLS ME TO PUT IT IN PARK. ONCE IT STALLS IT IS DIFFICULT TO RESTART. ALSO THE AIRBAG LIGHT KEEPS COMING ON. IF I HIT THE SMALLEST POTHOLE THE AIRBAG LIGHT COMES ON AND IT GIVES ME A MESSAGE STATING SERVICE AIRBAGS. ALSO THE DRIVERSIDE SEAT CAME UNTRACKED AND CANNOT MOVE IT FORWARD OR BACKWARDS WITHOUT IT MAKING A WEIRD NOISE.
Additional Notes:
MY CAR STALLS WHEN I START TO DRIVE. IF I DON'T LET IT IDLE IN PARK FOR A GOOD 15 MINUTES IT WILL STALL AND TELLS ME TO PUT IT IN PARK. ONCE IT STALLS IT IS DIFFICULT TO RESTART. ALSO THE AIRBAG LIGHT KEEPS COMING ON. IF I HIT THE SMALLEST POTHOLE THE AIRBAG LIGHT COMES ON AND IT GIVES ME A MESSAGE STATING SERVICE AIRBAGS. ALSO THE DRIVERSIDE SEAT CAME UNTRACKED AND CANNOT MOVE IT FORWARD OR BACKWARDS WITHOUT IT MAKING A WEIRD NOISE.
Mfg Campaign: 11187166
Recall Date: Mar 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY CAR STALLS WHEN I START TO DRIVE. IF I DON'T LET IT IDLE IN PARK FOR A GOOD 15 MINUTES IT WILL STALL AND TELLS ME TO PUT IT IN PARK. ONCE IT STALLS IT IS DIFFICULT TO RESTART. ALSO THE AIRBAG LIGHT KEEPS COMING ON. IF I HIT THE SMALLEST POTHOLE THE AIRBAG LIGHT COMES ON AND IT GIVES ME A MESSAGE STATING SERVICE AIRBAGS. ALSO THE DRIVERSIDE SEAT CAME UNTRACKED AND CANNOT MOVE IT FORWARD OR BACKWARDS WITHOUT IT MAKING A WEIRD NOISE.
Corrective Action:
MY CAR STALLS WHEN I START TO DRIVE. IF I DON'T LET IT IDLE IN PARK FOR A GOOD 15 MINUTES IT WILL STALL AND TELLS ME TO PUT IT IN PARK. ONCE IT STALLS IT IS DIFFICULT TO RESTART. ALSO THE AIRBAG LIGHT KEEPS COMING ON. IF I HIT THE SMALLEST POTHOLE THE AIRBAG LIGHT COMES ON AND IT GIVES ME A MESSAGE STATING SERVICE AIRBAGS. ALSO THE DRIVERSIDE SEAT CAME UNTRACKED AND CANNOT MOVE IT FORWARD OR BACKWARDS WITHOUT IT MAKING A WEIRD NOISE.
Additional Notes:
MY CAR STALLS WHEN I START TO DRIVE. IF I DON'T LET IT IDLE IN PARK FOR A GOOD 15 MINUTES IT WILL STALL AND TELLS ME TO PUT IT IN PARK. ONCE IT STALLS IT IS DIFFICULT TO RESTART. ALSO THE AIRBAG LIGHT KEEPS COMING ON. IF I HIT THE SMALLEST POTHOLE THE AIRBAG LIGHT COMES ON AND IT GIVES ME A MESSAGE STATING SERVICE AIRBAGS. ALSO THE DRIVERSIDE SEAT CAME UNTRACKED AND CANNOT MOVE IT FORWARD OR BACKWARDS WITHOUT IT MAKING A WEIRD NOISE.
Mfg Campaign: 11187166
Recall Date: Mar 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
SERVICE AIRBAG LIGHT ON. APPARENTLY A COMMON ISSUE PER SEARCH ON INTERNET. SINCE AIRBAGS ARE A SAFETY ISSUE, IS THERE A REASON THIS HAS NOT BEEN RECALLED? POORLY DESIGNED HARNESS UNDER SEATS ALLOWS FOR WIRES TO BE EASILY DAMAGED OR BECOME LOOSE FROM MOVING SEAT OR BEING BUMPED BY BACKSEAT PASSENGERS. RECEIVED ESTIMATE TO REPAIR IN EXCESS OF $2800.00.
Corrective Action:
SERVICE AIRBAG LIGHT ON. APPARENTLY A COMMON ISSUE PER SEARCH ON INTERNET. SINCE AIRBAGS ARE A SAFETY ISSUE, IS THERE A REASON THIS HAS NOT BEEN RECALLED? POORLY DESIGNED HARNESS UNDER SEATS ALLOWS FOR WIRES TO BE EASILY DAMAGED OR BECOME LOOSE FROM MOVING SEAT OR BEING BUMPED BY BACKSEAT PASSENGERS. RECEIVED ESTIMATE TO REPAIR IN EXCESS OF $2800.00.
Additional Notes:
SERVICE AIRBAG LIGHT ON. APPARENTLY A COMMON ISSUE PER SEARCH ON INTERNET. SINCE AIRBAGS ARE A SAFETY ISSUE, IS THERE A REASON THIS HAS NOT BEEN RECALLED? POORLY DESIGNED HARNESS UNDER SEATS ALLOWS FOR WIRES TO BE EASILY DAMAGED OR BECOME LOOSE FROM MOVING SEAT OR BEING BUMPED BY BACKSEAT PASSENGERS. RECEIVED ESTIMATE TO REPAIR IN EXCESS OF $2800.00.
Mfg Campaign: 11185936
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
AIRBAG LIGHT IS ON THE DIAGNOSTIC CAME BACK AS IN OPEN CIRCUIT IN THE PASSENGER SQUIB DEALERSHIP SAYS HAVE TO REPLACE BOTH SEAT HARNESSES.THE DEALER SAYS IT'S NOT A SAFETY ISSUE
Corrective Action:
AIRBAG LIGHT IS ON THE DIAGNOSTIC CAME BACK AS IN OPEN CIRCUIT IN THE PASSENGER SQUIB DEALERSHIP SAYS HAVE TO REPLACE BOTH SEAT HARNESSES.THE DEALER SAYS IT'S NOT A SAFETY ISSUE
Additional Notes:
AIRBAG LIGHT IS ON THE DIAGNOSTIC CAME BACK AS IN OPEN CIRCUIT IN THE PASSENGER SQUIB DEALERSHIP SAYS HAVE TO REPLACE BOTH SEAT HARNESSES.THE DEALER SAYS IT'S NOT A SAFETY ISSUE
Mfg Campaign: 11185106
Recall Date: Mar 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
PASSENGER AIR BAG WARNING LIGHT- WIRE HARNESS IN SEAT REPLACED ONCE CAME ON AGAIN.
Corrective Action:
PASSENGER AIR BAG WARNING LIGHT- WIRE HARNESS IN SEAT REPLACED ONCE CAME ON AGAIN.
Additional Notes:
PASSENGER AIR BAG WARNING LIGHT- WIRE HARNESS IN SEAT REPLACED ONCE CAME ON AGAIN.
Mfg Campaign: 11182290
Recall Date: Feb 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING ON THE FREEWAY AND HEARD (AND FELT) A LARGE BOOM! THEN THE SOUND OF WIND. MY SUNROOF SHATTERED, LEAVING A HUGE HOLE IN THE CENTER OF THE GLASS.
Corrective Action:
I WAS DRIVING ON THE FREEWAY AND HEARD (AND FELT) A LARGE BOOM! THEN THE SOUND OF WIND. MY SUNROOF SHATTERED, LEAVING A HUGE HOLE IN THE CENTER OF THE GLASS.
Additional Notes:
I WAS DRIVING ON THE FREEWAY AND HEARD (AND FELT) A LARGE BOOM! THEN THE SOUND OF WIND. MY SUNROOF SHATTERED, LEAVING A HUGE HOLE IN THE CENTER OF THE GLASS.
Mfg Campaign: 11182398
Recall Date: Feb 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE ABS INDICATOR ILLUMINATED AND WENT OFF. THE FAILURE RECURRED RANDOMLY. LATER, THE CONTACT ATTEMPTED TO START THE VEHICLE WHILE THE ABS INDICATOR WAS ILLUMINATED, AND THE VEHICLE DID NOT START. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,854.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE ABS INDICATOR ILLUMINATED AND WENT OFF. THE FAILURE RECURRED RANDOMLY. LATER, THE CONTACT ATTEMPTED TO START THE VEHICLE WHILE THE ABS INDICATOR WAS ILLUMINATED, AND THE VEHICLE DID NOT START. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,854.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE ABS INDICATOR ILLUMINATED AND WENT OFF. THE FAILURE RECURRED RANDOMLY. LATER, THE CONTACT ATTEMPTED TO START THE VEHICLE WHILE THE ABS INDICATOR WAS ILLUMINATED, AND THE VEHICLE DID NOT START. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,854.
Mfg Campaign: 11176508
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE ABS INDICATOR ILLUMINATED AND WENT OFF. THE FAILURE RECURRED RANDOMLY. LATER, THE CONTACT ATTEMPTED TO START THE VEHICLE WHILE THE ABS INDICATOR WAS ILLUMINATED, AND THE VEHICLE DID NOT START. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,854.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE ABS INDICATOR ILLUMINATED AND WENT OFF. THE FAILURE RECURRED RANDOMLY. LATER, THE CONTACT ATTEMPTED TO START THE VEHICLE WHILE THE ABS INDICATOR WAS ILLUMINATED, AND THE VEHICLE DID NOT START. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,854.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE ABS INDICATOR ILLUMINATED AND WENT OFF. THE FAILURE RECURRED RANDOMLY. LATER, THE CONTACT ATTEMPTED TO START THE VEHICLE WHILE THE ABS INDICATOR WAS ILLUMINATED, AND THE VEHICLE DID NOT START. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,854.
Mfg Campaign: 11176508
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE STARTER FAILED TWICE AND THE VEHICLE WAS UNABLE TO BE STARTED. ON A DIFFERENT OCCASION, THE VEHICLE WOULD NOT SHIFT INTO PARK. THE VEHICLE WAS TOWED TO BOB MOORE CHRYSLER DODGE JEEP RAM OF TULSA (4627 S MEMORIAL DR, TULSA, OK 74145, (918) 663-6343). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE STARTER FAILED TWICE AND THE VEHICLE WAS UNABLE TO BE STARTED. ON A DIFFERENT OCCASION, THE VEHICLE WOULD NOT SHIFT INTO PARK. THE VEHICLE WAS TOWED TO BOB MOORE CHRYSLER DODGE JEEP RAM OF TULSA (4627 S MEMORIAL DR, TULSA, OK 74145, (918) 663-6343). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE STARTER FAILED TWICE AND THE VEHICLE WAS UNABLE TO BE STARTED. ON A DIFFERENT OCCASION, THE VEHICLE WOULD NOT SHIFT INTO PARK. THE VEHICLE WAS TOWED TO BOB MOORE CHRYSLER DODGE JEEP RAM OF TULSA (4627 S MEMORIAL DR, TULSA, OK 74145, (918) 663-6343). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Mfg Campaign: 11176585
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE STARTER FAILED TWICE AND THE VEHICLE WAS UNABLE TO BE STARTED. ON A DIFFERENT OCCASION, THE VEHICLE WOULD NOT SHIFT INTO PARK. THE VEHICLE WAS TOWED TO BOB MOORE CHRYSLER DODGE JEEP RAM OF TULSA (4627 S MEMORIAL DR, TULSA, OK 74145, (918) 663-6343). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE STARTER FAILED TWICE AND THE VEHICLE WAS UNABLE TO BE STARTED. ON A DIFFERENT OCCASION, THE VEHICLE WOULD NOT SHIFT INTO PARK. THE VEHICLE WAS TOWED TO BOB MOORE CHRYSLER DODGE JEEP RAM OF TULSA (4627 S MEMORIAL DR, TULSA, OK 74145, (918) 663-6343). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE STARTER FAILED TWICE AND THE VEHICLE WAS UNABLE TO BE STARTED. ON A DIFFERENT OCCASION, THE VEHICLE WOULD NOT SHIFT INTO PARK. THE VEHICLE WAS TOWED TO BOB MOORE CHRYSLER DODGE JEEP RAM OF TULSA (4627 S MEMORIAL DR, TULSA, OK 74145, (918) 663-6343). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Mfg Campaign: 11176585
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SINCE ABOUT 20,000 MILES MY CAR HAS SMELLED OF ANTI-FREEZE. THE FIRST TIME I TOOK IT IN, GENE'S CHRYSLER SAID MY CABIN AIR FILTER WAS FLOODED WITH COOLANT AND THAT MY RADIATOR WAS LEAKING AT THE SEAMS. THIS WAS CHANGED AT 36,000 (MARCH 2018) MILES. AFTER THEY REPLACED THE RADIATOR, I STILL SMELLED IT AND WAS TOLD THAT IT WAS "SPRAY" THAT WAS LEFT OVER FROM WHEN IT WAS ORIGINALLY BROKEN. AT 57,000 MILES (JAN 2019) I STILL SMELL IT. I HAD TO TAKE MY CAR BACK TO GENE'S FOR AN AMBIENT TEMP SENSOR AND THEY NOTICED MY RADIATOR IS LEAKING, AGAIN, AND REPLACED IT. NOW, KEEP IN MIND, I AM NOT LEAVING COOLANT PUDDLES ANYWHERE NOR IS MY TEMP SENSOR FOR THE COOLANT REPORTING ANYTHING THAN WHAT IS NORMAL. I AM AGAIN SMELLING ANTI-FREEZE.GENE'S AGAIN TELLS ME THAT IT'S JUST FROM THE SPRAY.
Corrective Action:
SINCE ABOUT 20,000 MILES MY CAR HAS SMELLED OF ANTI-FREEZE. THE FIRST TIME I TOOK IT IN, GENE'S CHRYSLER SAID MY CABIN AIR FILTER WAS FLOODED WITH COOLANT AND THAT MY RADIATOR WAS LEAKING AT THE SEAMS. THIS WAS CHANGED AT 36,000 (MARCH 2018) MILES. AFTER THEY REPLACED THE RADIATOR, I STILL SMELLED IT AND WAS TOLD THAT IT WAS "SPRAY" THAT WAS LEFT OVER FROM WHEN IT WAS ORIGINALLY BROKEN. AT 57,000 MILES (JAN 2019) I STILL SMELL IT. I HAD TO TAKE MY CAR BACK TO GENE'S FOR AN AMBIENT TEMP SENSOR AND THEY NOTICED MY RADIATOR IS LEAKING, AGAIN, AND REPLACED IT. NOW, KEEP IN MIND, I AM NOT LEAVING COOLANT PUDDLES ANYWHERE NOR IS MY TEMP SENSOR FOR THE COOLANT REPORTING ANYTHING THAN WHAT IS NORMAL. I AM AGAIN SMELLING ANTI-FREEZE.GENE'S AGAIN TELLS ME THAT IT'S JUST FROM THE SPRAY.
Additional Notes:
SINCE ABOUT 20,000 MILES MY CAR HAS SMELLED OF ANTI-FREEZE. THE FIRST TIME I TOOK IT IN, GENE'S CHRYSLER SAID MY CABIN AIR FILTER WAS FLOODED WITH COOLANT AND THAT MY RADIATOR WAS LEAKING AT THE SEAMS. THIS WAS CHANGED AT 36,000 (MARCH 2018) MILES. AFTER THEY REPLACED THE RADIATOR, I STILL SMELLED IT AND WAS TOLD THAT IT WAS "SPRAY" THAT WAS LEFT OVER FROM WHEN IT WAS ORIGINALLY BROKEN. AT 57,000 MILES (JAN 2019) I STILL SMELL IT. I HAD TO TAKE MY CAR BACK TO GENE'S FOR AN AMBIENT TEMP SENSOR AND THEY NOTICED MY RADIATOR IS LEAKING, AGAIN, AND REPLACED IT. NOW, KEEP IN MIND, I AM NOT LEAVING COOLANT PUDDLES ANYWHERE NOR IS MY TEMP SENSOR FOR THE COOLANT REPORTING ANYTHING THAN WHAT IS NORMAL. I AM AGAIN SMELLING ANTI-FREEZE.GENE'S AGAIN TELLS ME THAT IT'S JUST FROM THE SPRAY.
Mfg Campaign: 11174758
Recall Date: Feb 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY CAR WAS DRIVING JUST FINE UNTIL I WENT TO REVERSE OUT OF THE PARKING SPOT I WAS PARKED IN. I PUSHED THE BRAKE DOWN TO RELEASE THE EMERGENCY BRAKE AND ALL OF A SUDDEN MY BRAKE GOT HARDER TO PUSH DOWN. IT DISPLAYS ON MY SCREEN THE 'BRAKE' IS ON BUT IT'S NOT. IT ALMOST FEELS LIKE MY BRAKES WENT OUT BUT IT'S SO HARD TO PUSH THEM DOWN. LUCKILY IT HAPPENED WHILE I WAS IN A PARKING LOT RATHER THEN ON A MAIN ROAD OR EVEN THE HIGHWAY. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS MY BRAKE BOOSTER. IT'S NO WAY AFTER TWO YEARS OF HAVING THIS CAR THAT ANYTHING THIS SERIOUS WITH MY BRAKES SHOULD'VE HAPPENED AT ALL.
Corrective Action:
MY CAR WAS DRIVING JUST FINE UNTIL I WENT TO REVERSE OUT OF THE PARKING SPOT I WAS PARKED IN. I PUSHED THE BRAKE DOWN TO RELEASE THE EMERGENCY BRAKE AND ALL OF A SUDDEN MY BRAKE GOT HARDER TO PUSH DOWN. IT DISPLAYS ON MY SCREEN THE 'BRAKE' IS ON BUT IT'S NOT. IT ALMOST FEELS LIKE MY BRAKES WENT OUT BUT IT'S SO HARD TO PUSH THEM DOWN. LUCKILY IT HAPPENED WHILE I WAS IN A PARKING LOT RATHER THEN ON A MAIN ROAD OR EVEN THE HIGHWAY. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS MY BRAKE BOOSTER. IT'S NO WAY AFTER TWO YEARS OF HAVING THIS CAR THAT ANYTHING THIS SERIOUS WITH MY BRAKES SHOULD'VE HAPPENED AT ALL.
Additional Notes:
MY CAR WAS DRIVING JUST FINE UNTIL I WENT TO REVERSE OUT OF THE PARKING SPOT I WAS PARKED IN. I PUSHED THE BRAKE DOWN TO RELEASE THE EMERGENCY BRAKE AND ALL OF A SUDDEN MY BRAKE GOT HARDER TO PUSH DOWN. IT DISPLAYS ON MY SCREEN THE 'BRAKE' IS ON BUT IT'S NOT. IT ALMOST FEELS LIKE MY BRAKES WENT OUT BUT IT'S SO HARD TO PUSH THEM DOWN. LUCKILY IT HAPPENED WHILE I WAS IN A PARKING LOT RATHER THEN ON A MAIN ROAD OR EVEN THE HIGHWAY. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS MY BRAKE BOOSTER. IT'S NO WAY AFTER TWO YEARS OF HAVING THIS CAR THAT ANYTHING THIS SERIOUS WITH MY BRAKES SHOULD'VE HAPPENED AT ALL.
Mfg Campaign: 11174643
Recall Date: Feb 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR WAS DRIVING JUST FINE UNTIL I WENT TO REVERSE OUT OF THE PARKING SPOT I WAS PARKED IN. I PUSHED THE BRAKE DOWN TO RELEASE THE EMERGENCY BRAKE AND ALL OF A SUDDEN MY BRAKE GOT HARDER TO PUSH DOWN. IT DISPLAYS ON MY SCREEN THE 'BRAKE' IS ON BUT IT'S NOT. IT ALMOST FEELS LIKE MY BRAKES WENT OUT BUT IT'S SO HARD TO PUSH THEM DOWN. LUCKILY IT HAPPENED WHILE I WAS IN A PARKING LOT RATHER THEN ON A MAIN ROAD OR EVEN THE HIGHWAY. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS MY BRAKE BOOSTER. IT'S NO WAY AFTER TWO YEARS OF HAVING THIS CAR THAT ANYTHING THIS SERIOUS WITH MY BRAKES SHOULD'VE HAPPENED AT ALL.
Corrective Action:
MY CAR WAS DRIVING JUST FINE UNTIL I WENT TO REVERSE OUT OF THE PARKING SPOT I WAS PARKED IN. I PUSHED THE BRAKE DOWN TO RELEASE THE EMERGENCY BRAKE AND ALL OF A SUDDEN MY BRAKE GOT HARDER TO PUSH DOWN. IT DISPLAYS ON MY SCREEN THE 'BRAKE' IS ON BUT IT'S NOT. IT ALMOST FEELS LIKE MY BRAKES WENT OUT BUT IT'S SO HARD TO PUSH THEM DOWN. LUCKILY IT HAPPENED WHILE I WAS IN A PARKING LOT RATHER THEN ON A MAIN ROAD OR EVEN THE HIGHWAY. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS MY BRAKE BOOSTER. IT'S NO WAY AFTER TWO YEARS OF HAVING THIS CAR THAT ANYTHING THIS SERIOUS WITH MY BRAKES SHOULD'VE HAPPENED AT ALL.
Additional Notes:
MY CAR WAS DRIVING JUST FINE UNTIL I WENT TO REVERSE OUT OF THE PARKING SPOT I WAS PARKED IN. I PUSHED THE BRAKE DOWN TO RELEASE THE EMERGENCY BRAKE AND ALL OF A SUDDEN MY BRAKE GOT HARDER TO PUSH DOWN. IT DISPLAYS ON MY SCREEN THE 'BRAKE' IS ON BUT IT'S NOT. IT ALMOST FEELS LIKE MY BRAKES WENT OUT BUT IT'S SO HARD TO PUSH THEM DOWN. LUCKILY IT HAPPENED WHILE I WAS IN A PARKING LOT RATHER THEN ON A MAIN ROAD OR EVEN THE HIGHWAY. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS MY BRAKE BOOSTER. IT'S NO WAY AFTER TWO YEARS OF HAVING THIS CAR THAT ANYTHING THIS SERIOUS WITH MY BRAKES SHOULD'VE HAPPENED AT ALL.
Mfg Campaign: 11174643
Recall Date: Feb 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CONDUCTED PRE-TRIP SAFETY INSPECTION OF THE VEHICLE. ALL LIGHTS, MIRRORS, GAUGES, AND SAFETY BELTS APPEARED TO BE IN GOOD WORKING ORDER. THERE WERE NO ACTIVE WARNING LIGHTS, FUEL LEVEL WAS APPROXIMATELY , AND ODOMETER LOG WAS ACCURATE. THE VEHICLE SHOWED NO SIGNS OF MECHANICAL DEFECTS TO INCLUDE VIBRATIONS, UNUSUAL NOISES, OR ODORS DURING INITIAL OPERATION. THE VEHICLE WAS RELATIVELY CLEAN INSIDE AND OUT. THE ONLY UNUSUAL DETAIL WE NOTICED WAS THE PRESENCE OF SEVERAL TICKS (PARASITES) INSIDE THE VEHICLE. 0900: ARRIVED ON SITE AT BLUE SPRINGS LAKE AND PARKED THE VEHICLE ON A GRAVEL ROAD WITH OTHER GOV VEHICLES. 1000: DROVE VEHICLE APPROXIMATELY THREE MILES TO A GAS STATION TO USE RESTROOM AND RETURNED TO WORKSITE. THE VEHICLE, ONCE AGAIN, FAILED TO EXHIBITED ANY ABNORMALITIES. 1315: LEFT WORKSITE TRAVELING EASTBOUND ON HWY 40 AT 55 MPH. ALL FOUR WINDOWS WERE UP WITH AC ON FULL. AMBIENT TEMPERATURE WAS APPROXIMATELY 90F. 1320: SLOWED TO APPROXIMATELY 35MPH AS WE APPROACHED A RED LIGHT. I NOTICED WHITE SMOKE IN THE REARVIEW MIRROR. WE CAME TO A COMPLETE STOP AT THE LIGHT AND OBSERVED WHITE AND BLACK SMOKE COMING FROM UNDER THE HOOD. I IMMEDIATELY TURNED OFF THE AIR CONDITIONER AND CHECKED THE TEMPERATURE GAUGE (25% OF MAX). I PULLED INTO THE RIGHT TURN LANE AND DROVE APPROXIMATELY 50 FEET TO AN EMPTY PARKING LOT. WE EXITED THE VEHICLE AND OBSERVED ORANGE FLAMES UNDERNEATH THE ENGINE COMPARTMENT. I INSTRUCTED MR. BAKER TO CALL 911 AND REPORT THE FIRE ALONG WITH OUR LOCATION. I SEARCHED FOR A FIRE EXTINGUISHER UNDER THE SEATS AND IN THE TRUNK WITHOUT SUCCESS. A FEW SECONDS LATER A GOOD SAMARITAN IN A WORK TRUCK STOPPED AND KNOCKED DOWN THE FLAMES WITH HIS FIRE EXTINGUISHER. MILEAGE = 42,351
Corrective Action:
CONDUCTED PRE-TRIP SAFETY INSPECTION OF THE VEHICLE. ALL LIGHTS, MIRRORS, GAUGES, AND SAFETY BELTS APPEARED TO BE IN GOOD WORKING ORDER. THERE WERE NO ACTIVE WARNING LIGHTS, FUEL LEVEL WAS APPROXIMATELY , AND ODOMETER LOG WAS ACCURATE. THE VEHICLE SHOWED NO SIGNS OF MECHANICAL DEFECTS TO INCLUDE VIBRATIONS, UNUSUAL NOISES, OR ODORS DURING INITIAL OPERATION. THE VEHICLE WAS RELATIVELY CLEAN INSIDE AND OUT. THE ONLY UNUSUAL DETAIL WE NOTICED WAS THE PRESENCE OF SEVERAL TICKS (PARASITES) INSIDE THE VEHICLE. 0900: ARRIVED ON SITE AT BLUE SPRINGS LAKE AND PARKED THE VEHICLE ON A GRAVEL ROAD WITH OTHER GOV VEHICLES. 1000: DROVE VEHICLE APPROXIMATELY THREE MILES TO A GAS STATION TO USE RESTROOM AND RETURNED TO WORKSITE. THE VEHICLE, ONCE AGAIN, FAILED TO EXHIBITED ANY ABNORMALITIES. 1315: LEFT WORKSITE TRAVELING EASTBOUND ON HWY 40 AT 55 MPH. ALL FOUR WINDOWS WERE UP WITH AC ON FULL. AMBIENT TEMPERATURE WAS APPROXIMATELY 90F. 1320: SLOWED TO APPROXIMATELY 35MPH AS WE APPROACHED A RED LIGHT. I NOTICED WHITE SMOKE IN THE REARVIEW MIRROR. WE CAME TO A COMPLETE STOP AT THE LIGHT AND OBSERVED WHITE AND BLACK SMOKE COMING FROM UNDER THE HOOD. I IMMEDIATELY TURNED OFF THE AIR CONDITIONER AND CHECKED THE TEMPERATURE GAUGE (25% OF MAX). I PULLED INTO THE RIGHT TURN LANE AND DROVE APPROXIMATELY 50 FEET TO AN EMPTY PARKING LOT. WE EXITED THE VEHICLE AND OBSERVED ORANGE FLAMES UNDERNEATH THE ENGINE COMPARTMENT. I INSTRUCTED MR. BAKER TO CALL 911 AND REPORT THE FIRE ALONG WITH OUR LOCATION. I SEARCHED FOR A FIRE EXTINGUISHER UNDER THE SEATS AND IN THE TRUNK WITHOUT SUCCESS. A FEW SECONDS LATER A GOOD SAMARITAN IN A WORK TRUCK STOPPED AND KNOCKED DOWN THE FLAMES WITH HIS FIRE EXTINGUISHER. MILEAGE = 42,351
Additional Notes:
CONDUCTED PRE-TRIP SAFETY INSPECTION OF THE VEHICLE. ALL LIGHTS, MIRRORS, GAUGES, AND SAFETY BELTS APPEARED TO BE IN GOOD WORKING ORDER. THERE WERE NO ACTIVE WARNING LIGHTS, FUEL LEVEL WAS APPROXIMATELY , AND ODOMETER LOG WAS ACCURATE. THE VEHICLE SHOWED NO SIGNS OF MECHANICAL DEFECTS TO INCLUDE VIBRATIONS, UNUSUAL NOISES, OR ODORS DURING INITIAL OPERATION. THE VEHICLE WAS RELATIVELY CLEAN INSIDE AND OUT. THE ONLY UNUSUAL DETAIL WE NOTICED WAS THE PRESENCE OF SEVERAL TICKS (PARASITES) INSIDE THE VEHICLE. 0900: ARRIVED ON SITE AT BLUE SPRINGS LAKE AND PARKED THE VEHICLE ON A GRAVEL ROAD WITH OTHER GOV VEHICLES. 1000: DROVE VEHICLE APPROXIMATELY THREE MILES TO A GAS STATION TO USE RESTROOM AND RETURNED TO WORKSITE. THE VEHICLE, ONCE AGAIN, FAILED TO EXHIBITED ANY ABNORMALITIES. 1315: LEFT WORKSITE TRAVELING EASTBOUND ON HWY 40 AT 55 MPH. ALL FOUR WINDOWS WERE UP WITH AC ON FULL. AMBIENT TEMPERATURE WAS APPROXIMATELY 90F. 1320: SLOWED TO APPROXIMATELY 35MPH AS WE APPROACHED A RED LIGHT. I NOTICED WHITE SMOKE IN THE REARVIEW MIRROR. WE CAME TO A COMPLETE STOP AT THE LIGHT AND OBSERVED WHITE AND BLACK SMOKE COMING FROM UNDER THE HOOD. I IMMEDIATELY TURNED OFF THE AIR CONDITIONER AND CHECKED THE TEMPERATURE GAUGE (25% OF MAX). I PULLED INTO THE RIGHT TURN LANE AND DROVE APPROXIMATELY 50 FEET TO AN EMPTY PARKING LOT. WE EXITED THE VEHICLE AND OBSERVED ORANGE FLAMES UNDERNEATH THE ENGINE COMPARTMENT. I INSTRUCTED MR. BAKER TO CALL 911 AND REPORT THE FIRE ALONG WITH OUR LOCATION. I SEARCHED FOR A FIRE EXTINGUISHER UNDER THE SEATS AND IN THE TRUNK WITHOUT SUCCESS. A FEW SECONDS LATER A GOOD SAMARITAN IN A WORK TRUCK STOPPED AND KNOCKED DOWN THE FLAMES WITH HIS FIRE EXTINGUISHER. MILEAGE = 42,351
Mfg Campaign: 11174262
Recall Date: Feb 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE STALLS WHILE IN MOTION, IT HAS STALLED 5 TIMES WITHIN 10 MINUTES AND I NO LONGER CAN SAFELY DRIVE IT. ALL OCCASIONS WERE ON A CITY STREET WHILE BRAKING. THE CAR SHOWS ON THE DASHBOARD THAT IT IS SHIFTING GEARS EVEN WHILE REMAINING AT ONE SPEED AND THEN THE SYSTEM SHUTS DOWN. IT OCCASIONALLY SHIFTS HARD AND/OR MAKES AN ODD NOISE IN THE ENGINE.
Corrective Action:
THE VEHICLE STALLS WHILE IN MOTION, IT HAS STALLED 5 TIMES WITHIN 10 MINUTES AND I NO LONGER CAN SAFELY DRIVE IT. ALL OCCASIONS WERE ON A CITY STREET WHILE BRAKING. THE CAR SHOWS ON THE DASHBOARD THAT IT IS SHIFTING GEARS EVEN WHILE REMAINING AT ONE SPEED AND THEN THE SYSTEM SHUTS DOWN. IT OCCASIONALLY SHIFTS HARD AND/OR MAKES AN ODD NOISE IN THE ENGINE.
Additional Notes:
THE VEHICLE STALLS WHILE IN MOTION, IT HAS STALLED 5 TIMES WITHIN 10 MINUTES AND I NO LONGER CAN SAFELY DRIVE IT. ALL OCCASIONS WERE ON A CITY STREET WHILE BRAKING. THE CAR SHOWS ON THE DASHBOARD THAT IT IS SHIFTING GEARS EVEN WHILE REMAINING AT ONE SPEED AND THEN THE SYSTEM SHUTS DOWN. IT OCCASIONALLY SHIFTS HARD AND/OR MAKES AN ODD NOISE IN THE ENGINE.
Mfg Campaign: 11173047
Recall Date: Jan 30, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury